AI App Takes Center Court at the US Open
122 segments
This year, technology is also taking center court as more athletes turn to data and AI
to improve their play. We spoke to IBM senior vice president Jonathan Adashek and retired American
tennis pro Sam Querrey on how IBM's new app is changing the game and coaching and
its games that match.
We are so excited. I mean, this is our thirty fifth year with the US Open,
and they've been such a great partner. It working differently and trying new technologies. And this
year, we've got a lot of amazing new features. First is the live updates. So think
of it as your home page. When you log in onto the app, you get what
you want right away. You don't have to go navigate through. So it really gives you
a much more engaging, quick, responsive experience. Then we've got serve quality. Serve quality usually, you've
looked at serves and you just Is this an objective measure? It it is data driven.
Okay.
It is data driven. And, you know, Sam Sam was a big server.
We're
gonna get his take on this
a bit.
And serve quality looks at 21 different points of the body, looking at the limb movement,
looking at racket movements, putting that together, and getting a serve quality score so that you
can really understand was that person hot, were they cold, what was going on more than
just how many miles per hour that fat that serve went. Then we've got the match
chat feature, which is building on last year where you could ask a question about what
was going on. This allows more natural language processing, but it's also bringing in photos and
videos into the answers, which is really a next level of engagement on this. And finally,
it's about key moments. Key moments is really looking beyond just the obvious, oh, they won
this set. It's looking at how long was a rally. Did you get a big did
a player get an ace to win a set? What are these moments, those more subtle
moments to give a better storyline to pull through so people can understand more of how
the tide is changing in the match?
I feel like this would be helpful for me. I do actually watch tennis, but all
the other sports balls that my co anchors watch that I do not when we have
to recap the game. I could just read it off the AI and then be like,
what were the key moments? And then I could pretend that I had watched the game,
but I would never do that to Sam, when you played I mean, it hasn't been
that long, but I feel like the data has gotten so much more aggressive for all
athletes in the last couple years. Like, when you're serving, do you want me knowing exactly
how good each one of your serves is, or would you rather people just kind of
went off vibes?
Well well, if I'm serving, the opponent, I I don't have a choice of what they
know. So I think a lot of times it comes down to the coach now. The
coach will actually now use the the IBM app. They'll go on the app, look at
all the data points, and then maybe give their player two or three obvious points. Because
as a player, I can't think about 15 to 20 different things if I'm returning or
serving.
Right.
That's where the comes in. If there's data that they can look at that's obvious, they
can then give that to the player, and the player can kind of go with those
three or four bullet points.
But do you think anything gets lost? I mean, I I know that the line calls
now are kind of automated. I personally kind of miss people fighting over some of these,
like, like they still fight? They still
they still put it up for a close call. Alright.
It seems a lot less good takers than it used to be. But, like, Sam is
like, is do you lose any of the the naturalness of the game if you're getting
too data driven with some of this stuff?
You know, no. I don't think. Look. The winner of the US Open this year, they
just put out yesterday, gets $5,500,000. You can't miss a line call by a few inches
when there's that much money on the line. And and going back to my previous point,
yes, the data is is nuts right now. Right? You can have a thousand different data
points.
Yeah.
And the players aren't gonna look at all of it. But, again, that's where it kinda
comes down to the coach and the team. They can look at all of it and
then decipher what they feel is important for a particular match or matchup, you know, for
their particular player. But it's so nice for the coaches, especially, to have all this data,
and they can really pull back the layers and and kinda see, alright. What going back
to those key moments. What are the key moments of the match? You know, if you
win a rally over 12 shots, is that gonna help you? If you save a certain
number of break points serving in this location, is that gonna help you? So you're able
to just get so much deeper in the information now, and that's so helpful once it
trickles its way to the players.
I'm gonna describe this for our listeners and for those who may have missed it. But
as Sam was talking, Jonathan, you had a very self satisfied acknowledgment there of him saying
that coaches are using the IBM platform here to kind of give tips to their player.
That's pretty wild. I I think if, you know, there there's a
kind I thought it was mostly like that user experience Exactly.
Part of this, but it is pretty wild to think that this is kind determining the
way that people are coached in
the middle
of the German. You know, we're I didn't mean that a pejorative way,
but Yeah.
It's it's okay. We we are fortunate that we've got a great partner like the USTA,
like the Open that allows us to put this data together and give it to people.
And I think to build on what Sam's talking about, where it also comes in handy
is that night after
Uh-huh.
As they start thinking about who are they playing next. If you win, who are you
playing next? Can you go back in and look at how somebody played before? How did
they do in that match? What were those key moments? How was their serve quality? So
you can start thinking about that and get it in a much more concise fashion. Because
as Sam said, the players have a a tight focus of time. But if you think
about the fans who are also watching, they're really focused, and they've got a bunch of
different competing things that once that match is over, they're off to looking at something else.
And they might step away in the middle of a match. How do you bring them
back up to date very quickly with things like match chat and with likelihood to win,
which I didn't talk about before, which we've had historically. But now this year, with every
point, the likelihood to win will change. So it's a more much more dynamic versus just
saying at the beginning of a match, so and so is gonna have a 82% ranking.
Whatever.
Yep. Yep.
It's kind of question kind of for both of you, but, Sam, I'll start with you.
What is the best part about being at the US Open, playing at the US Open?
Like, what makes it kind of a singular event?
It's those nighttime matches. US Open's known for the night matches, especially sometimes when they trickle
into the the next day, I guess you would say. You know, it goes into twelve,
early, 1AM. People are are five, six, seven honeydeuces deep, and it has an atmosphere and
an electricity that is like no other tournament around the world. When you get to play
as a player in Arthur Ashe Stadium at night, it it feels like you're in a
a college football event in the South. It is just bigger than life. And so I
think if you were to ask the players where is the best tennis atmosphere in the
world, it's in New York. It's at the US Open, but particularly the night session there
on our Thresh Stadium.
Jonathan, we got about ninety seconds left.
I love the the excitement and the energy of the open. I've been fortunate. I've gone
to many of the grand slams, but that energy of the open is really unlike anything
else. I think you see it in a lot of different sports, and people just get
into it. And as Sam talked about, there are plenty of these matches deeper into the
tournament that go deep into the eve to the night, early morning hours. And the crowd
still is there, and they are engaging, and they love it. And the ability for us
to bring that to people, whether you're sitting there or you're watching from home or you
were there and then you left because you gotta get up for work the next morning,
the app is a new way. We take this we take this information to 14,000,000 people
around the world every year.
Ask follow-up questions or revisit key timestamps.
This video explores how IBM's new app and data analytics are transforming the fan and coaching experience at the US Open. IBM SVP Jonathan Adashek explains new features like 'serve quality' scores, 'match chat' with AI, and 'key moments' that offer deeper insights. Former tennis pro Sam Querrey discusses how players and coaches use this data to refine strategy, while also noting the unique electric atmosphere of the US Open night sessions.
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