LUCY GUO: The Most Common Success Advice That's Secretly Holding You Back
1641 segments
I think that being delusional is
necessary to be a founder. You really
have to believe I'm going to be part of
the 01% that's actually going to build a
unicorn.
>> What advice are people being told about
success that you think is outdated?
>> I think that college is no longer
needed. That being said, I believe that
your network is your net worth and
there's no better place to go than
college to expand your network.
>> So, you're saying go to college, but
don't go there for the degree.
>> Exactly.
>> How do you think the best ideas are
found? Ideas are cheap and execution is
everything.
Hey everyone, welcome back to OnPurpose.
Today I'm sitting down with Lucy Guo,
entrepreneur, investor, co-founder of
Scale AI, and one of the youngest
self-made female billionaires in the
world. Today we dive into the new rules
of success, why speed has been a
greatest advantage, and how AI is
reshaping opportunity. Please welcome to
OnPurpose, Lucy Guo. Lucy, I am so happy
to be with you here because not only do
we know each other a little bit offline,
we've been to some pretty crazy places
together. So, I saw you last year on
Luminara on the yacht trip, which was
amazing. Yes.
>> And then I saw you at my house where we
did a fundraiser event. Then I saw you
at the Dior party. It's feels like our
lives. And now we're seeing each other
in camp next week.
>> Yeah, exactly. It's awesome.
>> Thank you for having me. Oh, no. I'm so
excited for my audience to learn from
you. I think that right now we're living
at such an exciting time where so many
young people are driven. They're
ambitious. They want to do incredible
things. You've already lived that.
You've done it. Uh you're going on to do
more. I know you've shared some ideas
with me. So, I can't wait to get inside
your brain today. This is going to be
fun.
>> Yeah. I wanted to ask you the first
question I have for you is what advice
are people being told about success
today that you think is outdated? I
still think that college is extremely
outdated. I think that we're taught to
go study and then get a traditional job.
Um, but especially in the world of AI, I
think that college is no longer needed.
That being said, I believe that your
network is your net worth. And there's
no better place to go than college to
expand your network because college is
really the first time and only time in
your life where you're going to be
thrown into a world where everyone wants
to make friends. No one knows each
other, right? So, everyone's open to
this like emotional connection. I always
tell people like I actually think one to
two years of college is extremely useful
because that is where you're going to
build your network and you're going to
build the deepest network because you
their most talented friends are always
going to get these like multi-million
dollar job offer straight out of
college. But um if you're able to have
that emotional connection like
everything is sales from retaining your
employees to selling them to get you
them to join your company and uh college
is the best place where you can like
really build that emotional connection
because everyone is open to it
afterwards. Like you may go work at a
company, you may join like you know
different uh like interest groups etc.
But um it's just not at the same density
as colleges. So you're saying go to
college, but don't go there for the
degree.
>> Exactly.
>> Right. Go there for the networking, the
groups of people, the emotional
connections, practicing things.
>> And I think college is a really great
place, especially in classes, to like
learn a lot and learn how to think, but
you should apply those skills to
practical skill sets or you should apply
the skills that you learn into practical
use cases. So I would learn how to think
in these classes and then I would start
using AI tools, right? and really
accelerate what you can do and be that
like 10x executor earlier on in life.
>> Where did you go to college again?
>> I went to Carnegie Melon.
>> Did you go to college with anyone that
you're still friends with? What what are
your peers doing now? Like what else
have they done?
>> Straight out of college, I had actually
hired um the smartest people that I met.
So like you know my TA, my computer
science little like had this like it's
not a sorority little but like within
the CS program um because they were just
like top of their class, right? Um, so
that was a perfect example of like, hey,
this is emotional sales and this is
emotional retention. Um, when I had
dropped out, I had actually met a lot of
people within the college network, not
my specific university, but like within
the United States through hackathons.
So, I'm still friends with them and
these are people that I've actually
invested in too after like, you know,
hiring them. They went on to go build
their own companies.
>> Um, so I think that's just a perfect
example of like how they were ready to
like, you know, open up and be friends
with me. And by maintaining those
connections, I was able to hire them as
my employees, retain them, and then
support them when they went to go build
their own companies.
>> Wow. That that's so fascinating that you
were able to not only maintain those
relationships, but they become mutually
beneficial for everyone.
>> Yeah.
>> And it's a really unique way to look at
college actually because I think right
now you have the anti-olgenda
>> and then you have people saying you have
to go to college because of the old
reason. So it's an interesting one. I
also wanted to ask you what's a habit
that you think ambitious people think is
going to make them successful but
actually is slowing them down or holding
them back.
>> So this is actually probably an
interesting one. I think that ambitious
people have this mindset like I want to
learn from the smartest people because
that makes sense, right? So they gather
all the mentors that they have possible
and then they enter paralysis when it
comes to decision-m so they ask all the
mentors around them um instead of
listening to like their own gut. And if
I had done that, scale actually would
have never started because I had a
decision paralysis when I was deciding
whether to leave Snapchat versus go
build a company. I gathered all my
mentors. I asked them like, "Do you
think I should stay at Snap or go do my
own thing?" And every single one of
them, and I mean every single one of
them told me to stay at Snap because
Snap was in its hyperrowth stage and
like it was, you know, about to go
public. Uh people thought I was
absolutely insane given that I was on
this extremely special team with only 10
people and I think I would have entered
decision paralysis if I were to have
listened to my mentors. So I ended up
just listening to my gut and optimizing
for learning instead because I did feel
like my learning had become stagnant at
the company. But I think that extremely
smart people constantly want to learn
from others so they find the smartest
people and they ask almost too many
questions. It's better to make an
imperfect decision but move forwards
because you can change your path than to
enter decision paralysis.
>> I feel like any good decision I made in
my life has often been opposed to some
of the smartest people in my life
because you feel it internally.
>> Exactly. And I think investments are
very similar, right? Because you have to
go against the grain to make a good
investment. Like Airbnb I think is a
great example and Uber is a great
example. Like no one thought it would
work but the investors that thought it
was work, they went against the grain.
And I think that's when the best
decisions are made.
>> Did you have to give up like did you
have equity? Did you give up stock,
shares? Like were you giving up like a
ton of money too to go and do your own
thing?
>> So I was giving up a lot of money. I
wouldn't call it life-changing money for
me per se, but I think it was
life-changing money for other people,
especially cuz Snap's vesting schedule
at that point was like 10 20 30 40 um
which is a very unique vesting schedule.
So um that meant that I was leaving the
majority of my equity on the table.
>> Wow. So you would have had to really
feel a sense of inner confidence that
you had an idea. This goes back to you
are like the average of the people you
hang around with. And because I was in a
steel fellowship network and all my
peers were uh founders that had either
raised tens of millions of dollars or
had built billion-dollar companies, um I
really did believe that I could be one
of those people. Um I think that being
delusional was necessary to be a founder
because if you're building a venture
scalable business, you really have to
believe like I'm going to make it. I'm
going to be part of the 01% that's
actually going to build a unicorn. Um, I
do think that there are other businesses
like lifestyle businesses that are much
more easier to become successful because
you're not shooting for the stars,
right? Like if you're making like less
than 100 million a year for venture,
that's not great. But if you're doing
that like 10 million a year as an
individual, like that can support you
for the rest of your life. If you were
22, you had no money, no followers, and
you felt like you had no connections,
what would you do in the next 30 days to
change the trajectory of your life?
>> If I were 22, uh, I would actually go
live on campus at different colleges
because I feel like I would be young
enough to do so, where I could pass off
as a college student. That's actually
how I was able to gain kind of a network
outside of just Carnegie Melon. um where
I had lived on Menllo Avenue at USC and
like kind of just hung out out at USC as
like a student. I was you know in San
Francisco and I was hanging out at
Stanford as like a student per se and
when you blend into the college
community like you will just start
getting invited to things whether it's
like fraternity parties or hackathons
etc. Um I would also like definitely
continue to go to hackathons because uh
hackathons are great. It attracts a
certain type of student that wants to do
something over the weekend that doesn't
involve partying, right? Like they are
side questing to build and learn. And
when you go to these hackathons,
generally like all the surrounding
colleges go as well. So like M hacks
attracted like pretty much all the East
Coast colleges. So did Pen Hack, so did
HackMIT. So you're not only meeting
people from that college, but all the
smartest students from different
universities. So wait, you were you
weren't pretending to go to other
colleges. You were just hanging out at
other colleges
>> pretty much. Yeah.
>> And so then you got the benefit of
building your network in those colleges
too.
>> Yeah.
>> Did you do that because it was fun or
did you do that because you knew it
would pay off in the long run? Like what
was your mindset as a 22? I guess when
you were at college you were younger
than that. What was your mindset as a
college student?
>> Specifically when I had dropped out um
and this app completely failed before
the te fellowship. Um, I was going to
build Door Dash. Actually, uh, I built
Door Dash at a hackathon and then, um,
in between the hackathon and when I
decided to go build a company, u, Door
Dash got built. So, I was like, great, I
need a twist on it, right? So, the twist
was, okay, let's have people cook food
for other students and deliver it versus
restaurants. This has many, many issues
starting from like food safety. It's
completely illegal, whatever. But I
launched at Carnegie Melon and it did
well and I was like great, I need to
like expand other colleges. So that was
a mindset in going to live in other
colleges and like you know really get in
the community so I can convince other
college students at these universities
to cook food for like their fellow
students and college is a really great
place to do it because um because it's
so high density like you can just make a
batch of cookies for example and run
around campus and deliver it to hundreds
of students and people were making like
$100 an hour. It was great.
>> Yeah.
>> Very illegal. Don't do it. Don't build
it anymore. How did you feel when you
create your version of Door Dash at a
hackathon and then you see the real idea
happen?
>> Honestly, I think the ideas are cheap
and execution is everything. So, for me,
it's like, okay, cool, whatever, right?
Like Uber wasn't the first, but they
executed extremely well. So, um I didn't
like feel any resentment. I was just
like, okay, cool. Like, this is a great
app I can use. Like, let me think of
something else.
>> Yeah. I think that's what's so
fascinating about high achievers like
you where a lot of people think that the
idea is the value and when you see
someone do it you're like oh I could
have done it I could have done that and
it's like well no not really because
actually what it showed you is you've
got had a good idea someone went and did
it already but that means you could find
another good idea
>> exactly there's literally billions of
people on this earth like people have
ideas all the time like people execute
all the time like you can easily hire a
developer in India etc get it done cheap
now you can use AI and like use lovable
replet etc and like develop your idea
But um execution is everything.
>> Where do you think young people waste
most of their time when they're building
their career?
>> I think young people are wasting most of
their time working at these larger
companies um because they have golden
handcuffs. Because when you're smart,
you're literally getting paid millions
of dollars per year, right? Which is
extremely hard to let go of when you
want to leave. They add in stock, they
add in cash, they add in bonuses. Um, I
know some of the most talented people
that I think could have built unicorn
companies that ended up just staying at
Snapchat for 10 years because they just
kept on getting equity packages, which I
understand from a different perspective
cuz it is like, you know, life-changing
money over the course of 10 years, like
you're making like what, eight figures.
I don't want to say their soul because
the work is still interesting, but
they're trading off what is like
extremely life-changing money, like
generational wealth, and like working on
something that they want to do, like
that one project, passion, idea that
they have uh in exchange for cash.
>> But do you think everyone could be an
entrepreneur?
>> I think everyone can be a certain type
of entrepreneur. It just depends on like
how much of an entrepreneur do you want
to be? Like are you trying to build a
$5,000 a month business? Like yeah,
anyone can do that. My friend literally
prompted a chat to create a business
with like a $50 budget and it actually
created business that makes I think a
few thousand a month.
>> Wow.
>> Yeah. Yeah. The research I found a
domain name and designed a really crappy
logo. I think that like anyone can be an
entrepreneur but like what kind of
opportunity like what level are you
trying to like shoot for in the sky?
>> I guess the people that you're saying
like they could have quit their job and
I guess and golden handcuffs of course
there's different levels of it. So, even
where I grew up, I remember I was trying
to leave my consulting job, which felt
like golden handcuffs at the time. I was
making like £45,000 a year, and that
felt like golden handcuffs at the time
because I was like,
>> that at least pays my bills and pays for
my rent. I don't know what I'd do
without it. When someone's in that
position, how should they consider the
next move? Like, do you just quit and go
all in? Do you come up with an idea
first? like how do you think about the
phases and trajectory of building
something when you have golden
handcuffs?
>> What I had personally done was I was
working on side projects and after I
received investor interest, that's when
I said I'm going to quit and go build.
Um I think that when people hedge too
much as an investor, I don't think
they're serious where they want the
money inside their bank before they
actually quit their job. So I would say
work on weekends or like you know after
work work on side projects like get some
traction because that traction will turn
into investor money but you don't really
want to tell investors like I haven't
really quit my job yet because it will
make them feel or you can say that but
you should make it known that whether or
not you get the money you will quit your
job or at least just say that. I don't
know because I think you don't want them
to think that you're not serious. I
think people always get caught between
that kind of like catch 22 of like do
you quit first and then you find what
you want to do or do you find what you
want to do and then build it.
>> It is a sacrifice to derisk but
de-risking does make sense. So if you're
able to work on your side projects over
the weekend after work etc. Like yeah
you won't be spending as much time with
your friends but you're also derisking
your life essentially. And I do think
that like once you have an MVP with
traction which you don't need to quit
your full-time job to get like you will
be able to fund raise. How do you think
the best ideas are found?
>> I think the best ideas are found when
you're solving a problem for yourself
because there's so many people in the
world that if you're building for
yourself, other people are going to have
that problem and then whether or how
large of a company it can be. It's just
a function of how many people also have
your problem and how much are they
willing to pay. But you'll know exactly
what to build and then you'll be able to
use the product yourself and be able to
figure out which features to build, what
needs to like how to innovate, etc. So I
think the best companies that I've
invested in and the best companies that
I have built have all been problems that
I've solved for myself
>> and that's where people should start.
>> Absolutely.
>> I think today everyone's now thinking
how do you build the next billion dollar
company
>> and that's almost like the most
>> trillion dollar company. It might just
be like a small problem that you're
solving for yourself but you decide to
expand on the idea afterwards.
>> I've heard you say Lucy that your
biggest advantage is your speed. And I
wanted to ask you what's a decision that
people waste six months on in business
that they should figure out in six
minutes.
>> So I think the thing that people waste
the most time on is actually just
product development and like design. Um
because when you go to a large company
and you see how long it takes to design
small features, it could be months to
years. Um because they want the UX be
perfect. But like a common misconception
is that the UX needs to be perfect for a
product to be adopted. I actually highly
disagree. People will go through bad UX.
people will deal with bugs if they want
the product badly enough. Like for
example, let's say there's um the new
iPhone, right? And like you're checking
it out and it just keeps on bugging and
it's like, "Okay, cool." Like the
payment didn't go through, the payment
didn't go through. You're going to keep
keep clicking that payment button like a
100 times until it goes through. Like
you're dealing with the bad bugs because
you want the product badly enough. So I
believe the best thing to do is just
release 90%. Like you can design I think
90% good UX in 1 to two days and then
just have the engineers build it, ship
it and then see if it's adopted. If it's
adopted then iterate on it until it's a
good product. There's very very few
products I think that need perfect UX
for it to get adopted. Um most products
out there like if people want it they
will buy it. People feel like they need
to build the full product in order to
sell it but my philosophy has always
been like create landing pages. Like if
you're building a B2B SAS product, like
make a landing page and start doing
calls. See if you can get LOI signed. If
it's like a low enough price point, see
if people enter their credit cards to
like save a spot on like the page. Um,
if you're building like even a like DTOC
product, I say sell it and then see how
much you actually need to produce. And
if you're late on orders, just give the
customer another free like t-shirt or
something or whatever you're building to
make them feel happy and like not be
upset that the order was late. That way,
you're actually testing demand for the
product before wasting so much money and
so much time developing just for it to
flop.
>> So many people I see when they're
launching something, they're spending
all the time on the logo and the font
and the color and all these types of
things. And actually, you're saying,
"Well, put it out there and see if
people even sign up and even care about
it. And if they do, then you've got all
the time and money now to actually go
and build the real thing." What What's
our addiction to perfectionism? Like,
why do we do that?
>> I almost think it's an excuse. I think
that people believe that something needs
to be perfect in order for it to work.
And when it's not perfect, they blame it
on the fact that it's not perfect. And I
see this with tech founders all the
time, too, where it's like, okay, cool.
Like, we just need to AB test our way
into it being perfect for the product to
work. But sometimes the sum of all parts
doesn't equal whole, right? Like, you
can AB test to have higher signup rates,
then like higher like engagement, etc.
But at the end of the day, like there's
only so much that can fix. like you
probably need an entirely new feature
which is not really AB testable. Yeah, I
think that it's it really is just an
excuse.
>> What's the difference between a good
risk and a bad risk?
>> I mean, I think it's all a function of
like um what are the consequences,
right? I generally believe that a lot of
products could not have been created
without taking risks. So, for example,
like I think Uber obviously didn't
really listen to anyone and um they
became so big that now it just exists. I
was actually talking to Stripe founders
and I don't remember what rule they
broke but even Stripe apparently broke
some rules and then they just became too
big to fail and like they just had to
make it work. So yeah, it's a function
of just consequences.
>> But how do you evaluate that when you
don't know? cuz I guess we all start
thinking oh god if I do this then the
opportunity cost is this or this is the
risk level. I generally evaluate just
based on like two criteria which is like
is this going to be lifechanging for me
and um am I optimizing for learning
because if I'm not optimizing for
learning I'm just not going to do it
because I think that the knowledge I
gained doing the next thing even if I
like you know lost a few million at snap
for example like I was going to learn
enough being a founder that I can take
those skill sets and like you know
either go get a new job that pays me
better and I'll be more successful in my
role or build another company and then
the life-changing money thing was also
kind of that where I was like, okay,
like this doesn't necessarily change my
life, so it's not worth my time.
>> There's something that we can all use in
in pretty much any decision.
>> Always optimize for learning.
>> That's such a big one because it's
almost like we want to optimize for
success,
>> but you're saying optimize for learning
and that will lead to success.
>> Exactly. Yeah. Like everyone always
complains like, "Oh, it's such a big
risk to like, you know, quit college or
it's such a big risk to like quit this
job to build a company." But it's not
like you are losing your knowledge and
skill sets, right? If anything, you come
out the other side and you have more
skill sets. Like, yeah, you might have
given up, let's call it, like a $10
million a year job, but guess what?
You'll probably get a $20 million a year
job. And I also think that people
underestimate like how much like people
want talent, which obviously we saw with
Meta, right? paying like nine figures
for AI employees. I think that even if
your company fails, if you hire talented
people and you yourself are talented,
there will be someone that will buy your
company for more like than your
investors invested at a valuation
because they know you want to make your
investors whole and they know that you
want money and for the talent they'll
overpay. I keep thinking about my life
and it was it was much smaller than that
like I said the amount I was making but
making a pivot companies were so good at
making you feel like no but you built a
network here you should stay here like
there's such a culture of
>> making you feel like you're going to
fail if you move on and I think people
believe that people buy into that how do
we break out of buying into the fact
that we actually think if we lose a
$100,000 a year job then we're going to
end up with a $70,000 a a job. We don't
think we're going to be able to triple
it or quadruple it.
>> Yeah. I mean, I think that is just again
your network is your net worth and you
are the average of the people that you
hang around with. So, I was really lucky
to hang out with founders that have done
it before. So, I knew like how it
actually went. Uh I was lucky enough to
hang out with investors who, you know,
they would give exploding term sheets,
but they would also tell me, "Oh,
exploding term sheets aren't a thing."
Like, if the founder came back, we would
just give them the term sheet again. Um
people's fear is overcoming their logic.
Yeah. Because logically it's like why
would I not be able to get this job
back? Like if I was valuable to the
company, they're going to want me again.
And let's say for whatever reason the
role is filled. I mean companies find
roles for people all the time. When they
think the person is Swiss Army knife and
like smart and will be able to help the
company, they'll like make a role for
that person, right? Uh, but also there's
so many companies out there that will
hire you based off of the fact that like
you did great job at like company A.
Like company B is going to want you and
company B will fight for you and like
understand that now you have more
knowledge and more skill sets so they'll
pay you more. Um, this is really
people's fear overriding their logic.
>> Everyone says find your passion. What's
your take?
>> I think you should do what you're best
at to have the highest impact on your
passion. So, for example, like I really
like nonprofits and supporting
charities, but at one point in time, I
thought like I'm going to start my own
nonprofit and charity and foundation.
And you know, that might still happen,
but I also realized like at this age, in
this state of my life, I'm really good
at making money. So, my time is probably
best spent making money and in donating
to causes that I care about and being
run by people that actually know how to
run an organization or a foundation. I
don't know how to run a charity. And
like I had actually looked into this
where I was like, I'm going to start a
foundation. I'm going to do X, Y, and Z.
And I realized how much work it is,
right? And like how it's like quite
literally another full-time job. Like
maybe when I'm older, I'll like learn
all those skill sets and I'll decide
like my time is best spent doing that as
my passion. But I think optimize for
fun. Fun doesn't necessarily need to be
your passion, but like optimize for like
how you can make an impact in whatever
you're passionate about.
>> But that feels hard, right? Because
people are like, for example, when I was
growing up, I was passionate about
soccer.
>> What do I do with that? Cuz I can't be a
soccer player cuz I'm not good enough.
So then what do I do?
>> But you can make enough money to buy a
soccer team
>> and you can have a soccer game and have
so much fun.
>> Right. So you're saying that it doesn't
have to be your career, but you may go
build a career doing something else, but
then use the fruits of that labor to
then be closer to your
>> passion. Because like if you're able to
experience your passion, that's what's
going to make you happy, right? Like it
doesn't have to be your full-time job.
Well, I guess now music is my careerish
or my side quest, but I just used
everything that I had succeeded in and
like, you know, the money I had created
to go experience music and like live
events and that made me extremely happy.
I use like what I've been able to create
that helps support causes I care about
which has made me extremely happy. I
don't think that needs to be your
full-time career and like for most
people it's not going to be their
full-time career because like in certain
fields like even no matter how talented
you are, some of it is just luck, right?
like I'll never really understand the
music industry or the acting industry
because I have so many talented friends
in it and it just for whatever reason
they're not making it and I really do
think it's because there's other factors
like network, luck, etc. in that.
>> Yeah. Yeah. But I like what you're
saying that people often say pursue your
passion or make it your work. But
actually what you're saying is just go
work, do the thing and then connect to
your passion. And that feels much more
realistic for most people. M
>> like I think for the majority of people
there are very few people who can do
what they love and it makes money but
actually being free to the idea that you
can do something not hopefully that you
don't hate
hopefully that you don't hate but you do
something and that something gets you to
be able to be closer to all of these
things that you love which I think is a
is a much more genuine authentic path
for most people like people can aspire
to live that way.
>> Exactly. And like you said, now you're
closer to music charities. What were you
passionate about? Like if you could have
done something like for me, I could I
would have been a soccer player if I
could have like if I was good enough.
What would you have done if you could
have?
>> Well, it's changed over the years. So
when I was younger, I want to be a
singer, but I realized I'm basically
tonedeaf and I can't sing for my life.
So that was out the window. And then I
remember when I was like, you know,
choosing colleges, etc. I was like, it
would be really cool to like be an FBI
agent and like fight the bad guys. Um,
but then that's unrealistic because I'm
like this tiny woman and you know maybe
I could learn, you know, some kung fu
skills, but like overall, let's call it
unrealistic, right? And then I got
really passionate about music and um I
finally learned I can actually DJ. You
don't need to be able to sing or play
the instruments, etc. to be able to DJ.
So, it's been like a very cool thing
that I've been able to do.
>> How do you at this stage in your career,
how do you separate self-worth from net
worth? This is really interesting. So, I
was not a confident person until I went
to Miami. And when I went to Miami, I
just became friends with all these
people because uh they just like my
energy, right? Like I just see standing
in the elevator and people would come in
and be like, "Wow, I felt your energy
from far away, blah blah blah." It was
the first time in my life where like I
met people that were just like Mikasa
Succasta with no questions. Um there's
no agenda. And I think in the past, like
in LA, San Francisco, New York, there's
always like some sort of agenda. People
were like they wanted to know who I was.
It's like, "Oh, you're a teal fellow.
Let me be friends with you." or you're a
founder. Oh, you have a fund. U Miami
was the first time in my life where no
one asked what I did and they just
wanted to vibe with me because I gave
off good energy. So, I became extremely
happy there. Um, and I think my self
worth is based off of that where, you
know, I have a close relationship with
my family again. I'm close with my
friends. Um, and every time I meet
someone like that's a stranger that has
no idea who I am, they're just like,
"Wow, your energy is so vibey. Let's
dance." Um, and that makes me happy
because it like it shows people like me
for me versus like my net worth. Um,
versus like I don't think I had that
purity before I had experienced it in
Miami.
>> Entrepreneurially and professionally,
what's something that you thought would
go your way but turned into a rejection
or a failure?
>> Honestly, like I'm not someone that sits
and weeps. Like I've never really sat
and felt sad. So, um, unless you know
like a close friend is hurt. like I hear
bad news from a close friend, but like
for myself, whenever I face rejection,
I'm like, "Okay, cool. On to the next."
So, I've never like felt extremely hurt.
>> One of the more like sad ones might have
just been when I was so close to like my
top VC choice. Like I was like, I'm 100%
going to get a term sheet. Like they're
whining and dining me. They just flew
out to meet me. And then it was just
like out of nowhere it was a no, right?
And I was like, what in the world
happened? Yeah. I was just like I felt a
little bit led on but also like I didn't
really sit and feel bad about it. I was
like okay cool on to the next. Let's
find a new lead.
>> Do you think that mindset's
integral and important at that level?
Like
>> I think being an extremely positive
person that's constantly optimistic is
what has gotten me to where I am today.
I think the worst thing you can do is
think like oh like the world is unfair.
Um why did this happen to me? Stop
thinking that way. Like everyone is born
with advantages and disadvantages, you
kind of just have to take what you have
and go forwards and if you face
rejection um just learn from it and
immediately like go and fix.
>> That mindset obviously worked for you.
You've made so much money.
>> You've become such a success story. What
problems did money take away and what
problems stayed or got worse? When I
first started out, before I had any
money, I was like couch surfing all the
time, but I like didn't have anything to
pair with. Like I actually love couch
surfing. It was fun. You get to meet a
lot of people. Like I found couches
extremely comfy. It was like to the
point where I had an apartment. I had a
bed and I would sleep on the couch. So
like that was like nothing but like any
stressors of money like went away,
right? Um but I also think that like
what it can cause is you become a little
bit too comfortable which isn't great.
You've been in so many rooms now with so
many successful people, incredible
entrepreneurs, people that you've worked
with early days at Snap. What do you
think is the most surprising thing
you've noticed about the people at the
top? Something that we'd be surprised or
shocked to know.
>> I think the people at the top are
actually not the smartest people in the
world at all. I think that they lack
frameworks. And because they lack
frameworks, they don't understand a
concept of like how the world works. Um,
which is actually very good because
startups are built when you break
frameworks. Um, because you innovate,
right? Um, which is why when you take
someone in an industry that's been in
industry for decades and hire them in,
often times like they don't innovate
because they're like things have to be
done this way because things have always
been done this way. And again, Airbnb,
Uber, great examples of this. They
weren't transport experts. They weren't
real estate experts. So, they didn't
have a framework of like how things are
supposed to be. Um I think the people at
the top completely lack frameworks um
because they didn't have decades of
experience and because of that um they
were able to innovate but also they tell
their employees like their employees
might be like that's impossible and
they're like I don't care and their
employees might be PhDs and they're like
no literally I've been doing this for 20
years I have multiple PhDs this is
impossible and they'll just like no it's
not go do it. Um and they will say
things like okay whoever does it gets
this like giant bonus whoever does this
gets promoted etc. And when people see
that prize, that's when people like
really force themselves to break the
framework that they know because they're
so desperate to like get that thing that
was offered to them. I would say like
when you look at the people at the top,
they're not the most educated really. I
think that in general they have high EQ.
Some of them don't have high EQ, but
they force the impossible to be
possible.
>> You're reminding me of that great
conversation between Steve Wnjak and
Steve Jobs. And so Steve Wnjak goes up
to Steve Jobs and he goes, "What do you
even do? You're not a coder. You're not
a marketer. You're not a salesperson.
You're not an engineer. What do you even
do?" And Steve Jobs replies, he says,
"Musicians play their instruments. I
play the orchestra." And it's such a
powerful statement because he doesn't
know how to do all the bits and bobs. He
just he's like, "All I know how to do is
put it all together and get it to all
work in harmony, but I don't really know
everything." And I think people when
they're on their journey, they feel like
I'm not smart enough. I don't know
enough. I should be more experienced. So
what's that balance then with you know
nothing about an industry which is a not
having a framework is a positive thing
but then what is different about that
entrepreneur that you don't know
anything about the industry. You break
all the rules. That's what makes you
successful.
>> I think it's also being visionary. Like
I think is actually a great example of
this where he told his team like I don't
care if it's impossible, you're going to
figure it out, right? I think Elon Musk
has told his team this uh etc etc. Um
because they lack the frameworks to like
really understand like this is
impossible and it might have been
impossible at the time but obviously
like innovations do happen um in
technology and they force their
employees to innovate and break those
frameworks to make their vision
possible. But I think it's being open to
the possibility of things like lacking
frameworks and then just I don't want to
say you like they they had knowledge in
like technology in general, right? But
they might not have been an expert in
like real estate, in transportation, in
industrial design. Um but I think that
you need just enough knowledge um and
then just enough grit, just enough
persuasion to get the smartest people in
the room convince them to innovate. It's
almost like having that undeniable
belief that we can find a way. Exactly.
>> And it's almost like we have to find a
way. Yeah.
>> Because I'm not going to accept anything
less.
>> Exactly. And I can literally tell you
like this did happen at Apple.
Obviously, this happened at SpaceX. And
look at like Elon now.
>> Where does the kind of that leadership
zeal or approach can often burn a lot of
people as well? All leaders are
extremely controversial and polarizing.
Like there's no leader out there where
like everyone loves, right? Um but I
think that being polarizing makes you
interesting and the people that are on
your side are going to work their
hardest to make you happy and like to
bring that product idea that you have to
life.
>> What were the biggest challenges you
had? Did you did you have any friction
when you were rising up the ranks and
building your company? And like where
where were the points that you hit
difficulties? This comes down to hiring
the right people. And again, like all
leaders are polarizing. Um, but we were
like all hands on deck. I think at every
single company I've been at, it's been
all hands on deck where you're not just
going to be doing what your job
description is. So, at scale, we had
like, you know, the engineers labeling
data. I had my engineers talking to
creators and doing customer support. Um
because I think that when you are deep
in the weeds, you're going to really
understand, especially like when you're
working with customers, you're going to
understand like what needs to be built,
um what bugs there are, like what's
critical, what's not. Uh so I think it's
extremely important to be in the weeds,
especially early stage, and talk to
customers and do things outside your job
description. Like even our investors
were doing things outside their job
description where they were like on
LinkedIn helping us like find new
employees to hire. They were like,
"Clean our office for us when we didn't
have time to cuz we were constantly on
sales calls." You can imagine that like
that can create a very polarizing
environment because people are like, "I
didn't get hired to do this." But the
right people that you hire going to be
willing to be all hands on deck
>> right now in this AI world that we're
living in, what are three skills that
humans should develop knowing that AI is
going to be able to do pretty much
everything?
>> So, I think the number one skill they
should develop is human connection. and
like being able to like have high EQ,
being able to do sales, etc. because
that's never going to disappear. AI
might be able to like you know reach out
to agents like negotiate a contract for
you, write the contract for you, but how
you're going to close the deal is
through human connection and how you are
able to even like win over deals is
through human connection, right? Um like
so much of it and this goes back to your
network is your net worth is that like
things are emotional sales, emotional
retention. um like even extending a
contract for example. So I think like
that's definitely the number one skill
in an AI world. Number two is I think
develop really good taste in like
whatever you are doing. Like for example
like AI is going to replace a lot of
designers but the designers with the
best taste are going to be able to pick
out okay like this is the best design
that this AI has generated so let's go
with this.
>> Yeah. And then I I think three, like
figure out how to scale your time with
AI. And if you're able to do this sooner
than everyone else, like let's say you
have an idea and you decide to make an
app with AI or like you create these
bots and like that helps you scale your
time and be like 10x more efficient than
everyone else. And then you sell that
bot to help other people in your world
be 10x more efficient than everyone
else. You're going to be able to create
that wealth. Uh before I don't want to
say it's too late, but like I do think
that AI is going to make a lot of people
rich, but the people that fall behind,
it's not going to be great for them. Are
you a chat GBT claude perplexity? What
are you using?
>> I use different tools depending on the
use case. Um, I think anything I want to
say like consumer related. Um, and this
can be anything from like helping me
think of like music ideas to researching
like the best hotels out there, I use
chat. And then for anything enterprise
business focused, I use Claude. Nothing
really beats out Claude code. And
Cloud's new design tool is absolutely
phenomenal. And what's cool is that
like, you know, you could literally
design something in cloud design and
then import it into cloud code, which is
great. Um, even like little details like
Claude is really good at designing um
like full scale applications. So like
UX, UI, etc. But if I want like a simple
graphic edit that I would normally use
Photoshop to do, Chat's actually better
at that. There's different reasons to
use different tools. How has AI changed
the way you're hiring for your new
companies versus your old one?
>> I actually am like include AI questions
uh in every single role right now and um
right now I am actually asking my entire
team to give takehomes to non-technical
roles. Um, so for example with their AE
rules, um, so sales it's like I want you
to figure out how to use cursor replet
like cloud code to create a bot where
it's like you take an Instagram profile
and guesstimate like how much a person
will earn because a like that's
extremely simple to do using AI tools
and b I I can see kind of how you think
based on how you prompt it like what
metrics are you looking at um what are
you scraping on the internet etc to get
this number out there. I think that
every employee needs to be using AI to
be a 10X employee now. So if they're
they haven't taken the proactiveness to
actually do that themselves, I want to
see how quickly they can learn over a
weekend cuz I do think that like some
people just like, you know, haven't just
haven't decided, haven't been in a role
where they're like, let me learn, but
it's so quick to learn. Like I think
learning trajectory is everything. So if
someone can learn quickly, they can
easily become a 10x employee um versus
someone that like might have had more
experience but is stagnant and resistant
to learning. So I think take home
challenges are really great for this cuz
within 48 hours you can see like okay
cool like how much did you do?
>> What job do you think look safe today
but won't exist in 10 years?
>> I think that there are certain creative
jobs that look safe today that won't
exist in the future. let's call it like
being a like videographer, photographer.
That is a very human job. That's not
very analytical, it's very artistic,
etc. But I actually think that most
models are going to be AI generated.
Like a lot of humans are going to
license out their likeness. So AI is
going to generate a bunch of different
videos and photos. Editors might still
exist, right? like or like the taste
makers will go in and choose the right
one and edit it to be what it should
have been. Certain jobs like that like
even writers right like AI is going to
get extremely good at writing but
editing will still exist.
>> What's the biggest mistake people are
making with AI right now?
>> The biggest mistake would probably just
be assuming that AI works really well
and they're just assuming everything
outputed is true, right? Like AI is
really only as good as the data that you
give it. So if you feed a model like the
sky is red, it's going to output the sky
is red. This happens everywhere. Even
with engineering, right? Like if AI
makes one mistake and then it continues
to create more and more bugs, but you
trust AI to code for you, that's not
great. Which is why right now like if
you take a great engineer and give it
AI, like it becomes a 100x engineer. But
if you take like a mid-level or early
entry level engineer and give it AI,
you're just going to actually end up
with a lot of tech debt because they're
not fixing the problems that AI is
generating. And I think this exists
across the spectrum. When did you first
start learning about AI?
>> I mean, I would say probably started
with scale. Scale is the picks and
shovels of the AI industry, right? We
weren't creating these like innovative
new foundation models. We were literally
labeling the data. So like we would have
self-driving car companies send us
lighter data, images, videos, and we had
labelers around the world say like
that's a car, that's a pedestrian,
that's a stop sign on the road. Like
that was what we were extremely good at
and that's always going to be needed
because it goes back to like your model
is only as good as the data that you
feed it. That was when I really started
learning like how important data is
because even like with generative AI,
like if it generates something wrong and
it thinks it's correct, like you're
going to get more wrong generations and
that's not great. which is why like
reinforcement learning is always going
to be a thing. But yeah, like I would
say like that was probably so back in
2016 was when I first started like
understanding AI.
>> You learned about AI in 2016.
50 to 60% of the current US population
have used AI at least once. And that
shows that we just feel like AI just
came around 2 years ago. What's the
thing that people like yourself are
talking about right now that the world
is only going to catch up with in 10
years? You were talking about AI 10
years ago and the average person was not
talking about AI. They didn't even know
it was coming.
>> Yeah. I mean, 10 years is a really long
time. But I think that right now what
I'm thinking about constantly is what's
going to happen to college students
because like I said, AI can make someone
exceptional really, really great. But
when you take someone entry level, AI
does their job better. Like Claude just
shut down Fable, so it's no longer
accessible. But Fable is as good as a
staff engineer. It's absolutely
incredible. So if you're a really great
engineer, holy crap, you're going to be
like a thousandx engineer. And the
better you are, the more useful AI is.
But again, if you're like, you know,
entry level and you're using it, like
you're not going to be able to utilize
it in the same way. And it's not great.
I think in general with new
technologies, new jobs are created. Like
prompt engineering is a new job, right?
And it's an extremely important new job.
So, and like now we have a bunch of
people labeling data because that's a
new job and that's a huge industry.
>> For people who don't know, what does a
prompt engineer do?
>> They basically prompt the AI to output
what you want it to output.
>> Okay. So, having someone who's so good
at writing a prompt,
>> yeah, so good at writing prompts that
like you get the output that you want
>> because everyone's just putting in these
average. My best guess is that like AI
has actually democratized being able to
start companies and be an entrepreneur.
So, I think more people are going to
become entrepreneurs. Um because before
you would need to you know raise a ton
of money then hire engineers and a huge
team and then go build the product and
now AI is building products like that
for free really um or extremely cheap.
So I think ideas people are actually
going to be able to execute way better
than before. Like in the past like it
was like okay cool like if you're not an
engineer I don't want to invest in you.
But now someone that's an ideas person
can literally use AI to generate
something and get traction on it and
then be able to fund raise and you can
now raise significantly less money to
get to metrics that you would need to
get to before you can raise a series A.
So because it's a lot cheaper to start
companies and run companies, I do think
it's going to democratize the access to
being an entrepreneur and like that is
going to be a middle ground people are
going to take when like you know
students realize like oh [ __ ] what do I
do? Like I can't get a job. they're
going to figure out how to use AI to
start their own companies.
>> Did you always know you're going to be
this successful?
>> I always knew I was going to start
companies. And the reason why is because
like when I was younger, I was always
just figuring out how to make money and
build things. Like I really enjoyed
building things and seeing people use my
products.
>> What would you build as a kid?
>> So I built like a virtual pet site. I
don't know how I convinced a bunch of
engineers, designers, artists to work
for me for free. So I built out a
virtual petite. I think I was in like
fifth grade or something. Yeah. Like
fifth, sixth grade. Really, really
young. I built like arcade game
websites. I built like Twitter bots,
internet marketing tools. But what was
really exciting to me was just like it
could be like a really crappy website
like based off of WordPress, but I would
submit it on Stumble Upon and I'd be
like, "Oh my god, there's 10,000 people
on my website." Like I just love seeing
people use my products. And then I would
say like in college when I discovered
hackathons, which is very early on, like
my freshman year, I was like, "I'm going
to build a company." Because my first
time seeing that there was like so much
more to the world than just building
internet marketing tools. I was like,
"Wow, I can build extremely impactful
companies that really change how someone
lives their day-to-day life." But in
terms of being successful, I think that
it goes back to like probably after I
joined the Teal Fellowship, I didn't
necessarily think like, "Oh, I'm going
to be a billionaire." But I looked
around and everyone around me was
raising tens of millions of dollars.
They were like shooting to really change
the world with their companies. And
obviously like I think valuation is a
direct measure of how impactful your
product and your idea has been to the
world. So did I think I was going to
impact the world? Like I guess yes. I
didn't know to what scale.
>> How does it feel to be the youngest
female billionaire in the world? Like
how does that feel?
>> I'm still the same person as I was when
I was younger, right? Like I think the
difference is like when I was maybe 20
years old, I was literally skateboarding
to Barry's boot camp and now I have
someone that drives me to Barry's boot
camp. Um,
>> but you're still at Barry's boot camp.
>> But I'm still at Barry's boot camp every
single day at 6:00 a.m. I still wake up
at 5:30 a.m. every day. Um, I'm still in
the office like until late. Like I
always try to be like one of the first
people in the office and one of the last
people to leave. Although Britney might
have me beat here with being the first,
not the last to leave. What do you think
you had that was different about you
that made you design sites when you were
in fifth grade? Or what did you have
that people around you didn't have?
>> I didn't have friends. Sorry, I have to
say that. That was like you were feeding
it to me. Um, but no, I had extremely
strict Asian parents, right? So, um, my
parents didn't really let me have
sleepovers. Um, and then I wasn't
allowed to do like sports, etc. So, for
me, I didn't really have friends. I was
not cool, right? I was just I no one
wanted to be my friend and I wasn't a
lot of pets either. So I think it all
started really with Neopets. I um
started like you know messing around
with the internet and then I was like
wait this is really cool. I want my own
version of this. As for like why I
wanted my own version, why I love
building things like I learned how to
use Photoshop pretty early on. Like I
was learning PHP like how to build
WordPress sites and edit them. I don't
really know like why I had that desire.
That was almost like innate in me. I
want to say I would have been a
professional athlete if I didn't have
Asian parents. So, I think that was
really it.
>> What What sport?
>> I was really good at swim. I had a lot
of medals. Uh I was very good at
basketball. Um and then right now I have
Olympic qualifying times on a treadmill
on like a very good day. Um but not in
the US. I'd have to like go move to
Singapore and then compete for Singapore
where I have no competition. Um but I
think one of those three.
>> Wow. Still any dreams? Are we going to
see an Olympic run in the future?
>> I have Olympic friends that are very
upset I'm not side questing to be an
Olympian because they've seen me work
out and they're like, "You should
absolutely train for the Olympics." I
got recruited actually by Olympic like
training groups. Really?
>> Yeah. But um no, my side quest is
currently DJing.
>> Yeah. I love that. I don't know if you
decide or plan on being a parent ever,
but like how do you feel about that? You
had strict Asian parents.
Do you agree with that? Did it work?
Would you do it the same way? What would
you change?
>> Yes. I think the thing I would change is
that like I wouldn't force my kids into
a passion. Um and my parents actually
didn't force me into like my passion um
per se. Like they actually wanted me to
be a pharmacist cuz they're like oh you
can work 3 days a week like you'll be
able to like find a good husband, get
married. And I was like that sounds like
my worst nightmare working three days a
week. I would be so bored. I don't know
what I would do. So clearly it didn't
happen. But I think that prodigies are
made and I would want to throw
everything at my kids and find what
they're passionate about. And I think
people are generally passionate about
what they're good at. So I would figure
out what they're good at and what they
seem to enjoy and then really accelerate
their development in that one thing,
whether it's math, whether it's like
being an F1 tracer, because um if you're
able to get like a multi-year head
start, you're just going to be above
everyone else, right? I love it.
>> So, I don't want to force them into
passion, but once I find it, like I want
them to be the very best in their
passion.
>> Lucy, honestly, whenever we spend time
together, I laugh a lot. I learn a lot.
But you're exceptionally sharp and
smart. I mean, I could tell just how
much you thought about the questions
that you gave me answers that surprised
me or ones that I've definitely not
heard before. Oh,
>> I'm glad. Thank you.
>> Yeah, we end every episode of On Purpose
with a final five. These have to be
answered in one sentence maximum.
>> Okay.
>> So, Lucy Guo, these are your final five.
The first question is, what is the best
advice you've ever heard or received?
>> I mean, this is pretty simple, but I
would say the best piece of advice I've
ever received is just like just ask is
the worst thing that can happen is that
you get a no. And I do this for really
everything in my life still. And you
have to be able to handle rejection. So,
be able to handle rejection and just
ask.
>> Perfect. Uh, question number two. What
is the worst advice you've ever heard or
received? So, I think the worst piece of
advice I've ever received is that you
need to hire executives with decadesl
long experience to have like an adult in
the company because especially early
stage when you have an adult in the
company, what they end up doing is
bloating your team up and that's not
great for early stage obviously because
you end up burning a lot more money.
>> Yeah. It's it's so interesting, isn't
it? Because you always go through this
like do you need a young team? Do you
have to bring an adult in?
>> You want a young team?
>> Yeah. Very very emperic.
Question number three, what's something
that you learned at 30 that you wish you
knew at 20?
>> I think when people believe that you're
wealthy, it is a lot easier to move
around in this world. Um, and I say this
as someone that used to take pride in
dressing in like Sheen, Walmart, etc. I
realized how much easier life gets if I
just present myself nicer. Um, it opens
a lot more doors. And this goes back to
like your network is your net worth, but
you actually do want those doors open
often times.
>> And what if what if people say things
like, "Oh, but that doesn't feel
authentic to me and that's not real and
I'm like what's your take when people
say something like that?"
>> I think there's a way to be presentable
and still feel authentic.
>> Um, but it also depends on like are you
down to have that trade-off, right? But
I just remembered the change and how
much easier life got and the connections
I've been able to make since I stopped
taking pride in dressing like a hobo.
>> Yeah. And like those are great
connections have opened a lot of doors
for me.
>> Question number four, who are your
entrepreneurial heroes?
>> I actually really admire Whitney Wolf
because um we all know the story how she
was kicked out of Tinder, right? But
instead of, you know, sitting and having
victim mentality and being sad, she
literally went you and created a direct
competitor that's doing better, which is
just awesome. Like I love that mentality
of a fighter.
>> Fifth and final question. We asked this
to every guest who's ever been on the
show. Lucy, if you could create one law
that everyone in the world had to
follow, what would it be?
>> I mean, this is so basic, but I think
just be nice to every human being,
right? Uh, I think kindness makes the
world go around.
>> Lucy Gro, thank you so much. Uh, as I
said, I've learned so much. Look forward
to spending lots more time together.
Excited to see what you're going to go
build next.
>> Yay. Lots of things.
>> And this is such a joy. Thank you so
much for giving my audience so much of
your time, your guidance, and your
energy. I'm so grateful.
>> Thank you for having me. This is fun.
And if you love this episode, you'll
love my conversation with Airbnb founder
Brian Chesy on how to tap into your
creative potential. And the number one
thing people get wrong about success,
>> the best people in your life will be
people who see potential in you that you
didn't see in yourself. And I often
wonder,
Ask follow-up questions or revisit key timestamps.
This episode features a conversation with Lucy Guo, a successful entrepreneur and co-founder of Scale AI. Throughout the discussion, Guo shares her unconventional perspectives on success, the importance of networking, the role of AI in professional environments, and her philosophy on decision-making and risk-taking. She emphasizes that college is valuable primarily for networking rather than the degree, advises founders to focus on execution over perfection, and highlights the necessity of optimizing for learning in every endeavor. She also discusses her personal evolution as a leader, her approach to hiring in the age of AI, and the importance of maintaining an authentic, high-energy presence.
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