How Tech Companies Lie to You.
657 segments
Tech companies have, I think, reached
peak levels of deception. You will see
incredible headlines everywhere you
look. But as soon as you peel back the
clever wording, you take away the hidden
asterisks and you remove the sneaky
manipulation of data, you realize that
never in history has such little change
been sold to us as if it's so much. So,
I've teamed up with Marquez from MKBHD
to show you how they get you. And I feel
like we have to start with the magic new
catch all term of the tech industry up
to what we need to see and what we used
to see a lot more of is this new product
is x% better than the last one. This
very simple idea basically doesn't exist
anymore. Practically every single tech
company quotes every single change as up
to
>> up to two times faster gets up to eight
more hours
>> is up to two times faster.
>> You'll notice they don't even write it
as up two. A lot of the time they'll
just like mutter it quickly under their
breath like it's some sort of pedantic
footnote that you don't need to pay
attention to. But if you think about it,
any stat that starts with an upto
doesn't mean anything. I can say this
video is going to reach up to a billion
people. And if it only ends up reaching
my parents and then like one cousin in
India, I was still right. And you could
argue, well, you know, workloads are
more complex now. It's harder to
estimate exactly how much better
something is. But the real reason this
is being used is very clear. It's to be
able to stick a massive number on your
web page and not be sued for it. So if
you see up to followed by a percentage
improvement, honestly just disregard it
and go search up specifically how much
better that product is in exactly what
you're planning on doing with it. But
I'll leave the next one up to you,
Marquez. Okay. So, in announcement
keynotes and a lot of advertising
specifically, a lot of companies like to
do this thing where they combine a bunch
of different specs from different
versions of the same product into one
page, creating what I like to call the
imaginary spec. So, like one of the most
common versions you'll see is a company
will put uh like the maximum up to
performance number alongside the minimum
starting at price and they'll put them
next to each other in a product where
you can't actually get the maximum
performance for the minimum price.
Here's Rivian for example on the R1T
website. You'll see, wow, 420 mi of
range and a 0 to 60 in under 2.5 seconds
starting at under $74,000. but not
exactly because the one with 420 mi of
range is the dual motor which has a 3.4
seconds 0 to 60. Still quick, but the
2.5 second version costs $30,000 more
and has 40 mi less range. And for
$73,000, you don't get either of those
things. So, yeah, this here is an
imaginary spec. Oh, and by the way,
that's another one while we're at it. EV
range claims. Now, there are laws around
how accurate your range claims actually
have to be, just like with gas mileage.
And some companies are a little more
optimistic about that range claim than
others. Fine. But the fact is, we are
still pretty early in this battery tech.
And the tiniest, even seemingly
insignificant things can make a pretty
significant difference to your range.
And so even when you break it all the
way down to specific Rivian models, the
one that does the 2.5 second 0 to 60,
you can see that 374 mile range claim
right here. Well, when you actually
click in, that's when you realize that's
on a specific wheel with a specially
designed sticky Michelin tire. And then,
oh, look at that. You're actually
getting 338 mi of range. You'll have to
switch down to the standard sport wheel
and tire to get the 374 mi of estimated
range. So yes, even this here was an
imaginary spec. And I promise you,
Rivian is far from the only offender in
the world of cars and in tech. And if
you thought that companies exaggerating
their specs to seem better than others
is a problem, then how about when
companies just invent entirely new specs
so that you can't even compare them to
others? When companies start to build
loyalty, they want to be able to charge
more for the same stuff. But how do you
get away with that in a world where a
comparison is just one quick chat GBT
search away? Well, make it so confusing
for customers to compare you that the
easiest thing then becomes for them to
just take your word for it that you're
better. One of the most prolific
examples of this right now is RAM. Any
computer, any phone, any laptop, even
your smartwatch needs RAM to be able to
juggle tasks. And this is true no matter
which company's product it is. But Apple
now refers to their RAM almost
exclusively as unified memory. They can
say this because their RAM is actually
part of their chip as opposed to a
separate component, which does make that
RAM a little more efficient in some
ways. But it glosses over a very
important detail that Windows laptops
often have dedicated graphics cards that
have their own additional pool of RAM.
Whereas unified memory means that both
the CPU and the GPU share from one small
pool. So, you're pretty much always
getting less RAM. And yeah, I mean,
Apple executives have famously boasted
about how their unified memory is so
efficient that just 8 GB of it is
equivalent to 16 gigs on Windows, but
it's not really true. There just will be
a hard cap on how much multitasking
you're able to do, cuz 8 gigs is 8 gigs.
But even so, can you see how this whole
concept of unified memory still helps
Apple? It makes something as simple as
RAM feel like some sort of gray area,
which means they can give you a lot less
of it and they can charge you more to
upgrade it than any other company. I'd
say to be honest though, the worst
example of the invented spec is the TV
market. TV makers will try absolutely
everything to make you feel like you're
getting the real deal apart from
actually giving it to you. Like when
Highense tells you that a TV has a
motion rate of 120, it doesn't actually
mean that the TV has a 120 Hz refresh
rate like you'd think. And like clearly
many other people have been led into
believing, motion rate is another
invented spec that just means the TV is
running High Senses motion smoothing
software. Or let's say that you tell
your less techsavvy buddy to make sure
you get a TV that has OLED tech. What
are the chances that they accidentally
end up buying a Highense ULED or a
Samsung QLED or a LG QED? I'd say pretty
high. Even though all of these are in
fact invented specs designed, I think to
camouflage as OLED, even though they're
actually much cheaper LCDs. Now, okay,
maybe you're not convinced. All right,
maybe you're watching this thinking, you
know, it's fine if they make up specs as
long as they're technically true.
But I'll do you one better. What if
there's madeup specs that are actually
numerically factually false? I actually
made an entire separate video all about
this, but 1 in camera sensors are not 1
in in any dimension. And 1.5K displays
are actually not 1500 pixels in any
dimension either. How is that possible?
Well, it's because the way we measure
things has changed. Like something like
this camera, for example. This is a Sony
ZV1. A lot of cameras like it. This
camera has a 1 in sensor. It says so on
their website. And that sounds amazing.
A 1 in sensor in this little camera.
Have you ever looked inside like a pro
DSLR or mirrorless camera at the size of
that sensor? That looks like about a 1
in sensor. So this must also have a huge
sensor like that.
But it's not. It's way smaller.
Why is that? Well, turns out this is a 1
in sensor because in 2026 that's what we
call a 1 in type sensor. See, before
digital cameras, cameras didn't have
sensors at all. They actually used
vacuum tubes. And so, the size of the
tube was actually what they measured.
So, a 1-in vacuum tube would create an
image area inside it closer to about 16
mm diagonally. And that is actually
about the size of the 1-in type sensor
in this camera. So, it's 2026,
but we're calling this a 1-in sensor
because that is the size of the
theoretical vacuum tube that would be
required to produce an image the size of
this sensor.
Why? Why? Turns out 1 in sensor is a
marketing name more than it is an actual
measurement. And I have the same beef
with uh displays because you've probably
already heard a lot of smartphones
recently have uh like 1.5K displays.
You've heard this. You've seen a lot of
these floating around. But none of them
have 1500 pixel measurements. So what's
going on here? See, this is where it
gets weird. Okay, so intuitively we all
agree that 4K, for example, is referring
to the horizontal resolution, right? So
this video is 4K because it's 4,000
pixels across roughly. It's 4096 x 2048.
Sometimes it's 3840 x 2160, but it's
roughly 4,000 pixels wide. And 8K would
be 8,000 pixels wide. But at some point,
for some reason, we started calling
2560x440
2K,
which is close but a little bit off. And
then for some reason 1080p, which is now
referring to the vertical resolution, is
1K, which is weird because 1080p is
actually 1920x 1080. So it should be 2K,
but now we're calling 1080p 1K. And so
now smartphone companies are using 1.5K
to refer to a measurement somewhere in
between 1080p and 1440p.
So, it's not actually 1500 across or
1500 tall. It just means somewhere in
between 1K and 2K. And that's super
annoying to me, but it's how we talk
now.
And that's if there's even a hardware
change at all with new products. What's
becoming increasingly common these days
is this focus on vaguely defined new
software features. So, if you're
launching a new smartphone, let's say
you're holding a big event and a live
stream to tell people what's new about
it, then the thing that is useful to see
is what specifically is new about that
product. A good example of this is the
privacy display on Samsung's Galaxy S26
Ultra. It's a software feature, but it's
one that actually required them to
physically change the way they built the
display to work. So, it's made for this
phone. But unfortunately, the vast
majority of new features that we
actually see marketed here are not that.
Like if we pull up the Galaxy S24 event,
they spent this much time talking about
the new Samsung AI features and then
literally just as long talking about
Circle to Search. They talked about it
like it's this revolutionary new feature
that's only made possible thanks to
Samsung's deep partnership with Google.
Our partnership continues to go strong
as we create new ways to do more with
Google on Galaxy devices.
>> But Circle to Search is also on Google
phones. It's on Xiaomi phones. It's not
really got anything to do with Samsung
apart from just them being the first to
show it. And they do this every year to
buff out their presentations and try to
make you associate those Google features
with Samsung. And it's not just
confusing which features are also coming
to other brands. Where I think it gets
really intentionally confusing at these
launch events is which features that
you're talking about are also coming to
your own older phones. Don't get me
wrong, it's a good thing that big
companies support their older models. I
mean, they kind of have to. They did
promise you when you bought them. But
the thing that's misleading is spending
60% of the next phone's launch event
talking about how it's the coolest phone
in the world and you should upgrade
because it has all these nextgen
features, but then never mentioning that
those features are also coming to the
phone that you're watching the event on.
>> We added a brand new capability that
goes beyond device control.
Now Bixby can bring you up-to-date
information directly in the
conversation. So, you see how this new
Bixby is being positioned as one of the
perks of the Galaxy S26 series, but
actually it can run on even a Galaxy
S23. And this kind of stuff is genuinely
most of these launch events now. And
speaking of older products, what's with
companies now who launch a new product,
but then only compare it to another
product that came out like 3 plus years
ago? Apple is the worst for this. Like,
take the latest MacBook Pros. So we go
to the performance section and the
headline number is oh would you look at
that up to eight times faster AI
performance. So they got the up to in
there. They've got the specific use case
all to make sure that they have this
super impressive quotable eight times
number but then also it's eight times
faster than the M1 family. What?
>> These are the M5 generation chips
released in 2026 and they're comparing
them to the M1s released across 2020 and
2021
5 to 6 years apart. And what they would
say is, well, you know, many users will
be upgrading from an M1. We're just
being helpful. To which I would say, if
I was using a worn down, slightly busted
6-year-old M1 laptop, my decision is not
do I upgrade. It's actually do I upgrade
to the M5 or do I instead buy the last
gen M4 and save a bunch of money? How
much difference is there between those
two choices? I don't know. Apple won't
tell me. All this is is a thinly veiled
tactic to help take what is in most
instances like 5 to 10% of real world
improvement all the way into these
astonishing sounding numbers like eight
times. But let's be honest, this is a
joke. It's a bit like if you were a
world class runner, but then the way
that you prove you're a world-class
runner is by comparing your speed to
when you were 8 years old.
>> Now, there's another funny way companies
compare to their previous selves.
Specifically, smartphone companies when
talking about the glass and how tough
the glass is. Surely you've heard this
before. This new smartphone or this new
glass is twice as shatter resistant as
the previous year. Wow. and then the
next year it'll come out and say this
new glass is now twice as scratch
resistant as last year. That is amazing.
How are they making such massive
improvements in the quality of the glass
every time? But it's not as insane when
you realize that scratch resistance and
shatter resistance are inversely
related. So the more of one you have,
the less of the other you have. Think of
it like this. If you want something to
be super super scratch resistant and
super super hard, that makes it more
likely to be a little bit brittle and
shatter. But if you want it to be less
likely to shatter, you make it a little
bit softer, which makes it more likely
to scratch. So instead of making some
huge improvement every single year, like
the headlines might have you think. It's
actually more two different graphs, one
for scratch resistance and one for
shatter resistance. And they kind of do
this. you know, scratch resistance does
this every single year and shatter
resistance does this every single year
but in the opposite phase because
they're not able to do huge improvements
of both at the same time. There is some
material science and they're both
getting slightly better, but that's an
easier way to understand that it's not
as crazy as it sounds. It's no
coincidence that, you know, the first
generation of this dramatic new ceramic
shield for the iPhone was four times
better in drop resistance than any
previous iPhone. And then when they
finally got to ceramic shield generation
2, it was three times more scratch
resistant. Specifically, every single
one scratches at level six, deeper
grooves at a level seven because it's
still glass.
>> But hey, at least tech companies are
generous enough to upgrade the storage
on our phones and laptops every few
years.
>> The new iPad Pro comes with double the
storage, which is now 256 GB.
>> Oh, thanks, Apple.
Oh,
so we got $200 more expensive. So they
position it to you like they're doing
you some kind of massive favor when in
fact all they've really done is stopped
selling the cheaper, lower storage
model. And so you have to pay more. But
at least that one's kind of easy to see
through. The one that I find much
tougher is what I would call the
efficiency improvement trap. And it's a
specific problem with the way that
performance improvements are sold to us.
Every year we hear a very similar story.
>> Performance-wise,
we're seeing a 23% boost and 20% more
efficiency, too.
>> So, even just ignoring for a second how
they slipped in that little OP up two
behind him, even though he didn't
actually say it, this guy is very
clearly implying that this chip lets you
game with about 20% faster performance
while your battery lasts 20% longer. So,
not only you're getting smoother
gameplay, but you're also getting better
battery life while doing it.
>> But the important thing to understand is
you don't get both. If your efficiency
goes up by 20%, but then you're using
all of that extra efficiency to get this
20% extra performance, then what you're
actually getting is the same battery
life. So when you then bundle that back
in with the fact that the entire thing
is only up to 23% faster and up to 20%
more efficient and what we're really
often talking about in these kinds of
situations is an average expected
improvement of like 5% to your
performance and your end battery life.
Surgical grade stainless steel
aircraft aluminum military toughness.
Tech companies feel like they're always
super excited to sell you something that
has maybe the most premium materials on
planet Earth forged in an oven at a
million degrees that only the most
exacting customer could possibly accept.
But you know what's funny about that?
There's actually nothing super special
about any of those things. In fact,
they're actually quite common. Like most
airplanes, it's true. They use a whole
bunch of 6,000 and 7,000 series aluminum
because those alloys are super strong
and light and cheap enough for mass
production and good quality.
But that does also mean that when your
phone uses aerospace grade aluminum,
you know, it's technically true, but
that's also true about a Razer scooter.
And a whole lot of the stainless steel
you'll come across in life is just 316L
steel, which is an alloy that is one of
many that is pure enough and high
quality enough to be used in surgical
tools and in the iPhone 14 Pros rails
and in most kitchen sinks that you come
across, which technically means the
kitchen sink is also surgical grade
stainless steel. It's not lying
technically, but now you know.
>> The truth is the specs of tech products
are chosen around how those products are
going to be marketed. And that's kind of
a given. It's just business. But the
issue is that very often in today's
world, the specs that make a product the
most marketable are not the specs that
are most useful to a user. Take
thickness. The spec that matters here
really is the maximum thickness. You
want to know how thick the new phone or
laptop is at its thickest point because
that's going to determine what bags or
pockets you can fit it inside of. But
the spec that companies talk about is
thickness at a product's thinnest point.
And as soon as that genies out the
bottle, you can call it whatever you
want to. Like Apple calls the iPhone Air
the thinnest iPhone ever. And while
that's true for this section of the body
here, it's not true for the whole phone.
I've got an iPhone 7 here, which is
thicker than the iPhone 6, by the way,
but still, this is thinner than the
iPhone Air when you factor in the
cameras. And it's not like you can take
them off. It's just such dumb logic.
Like if we carry on this train of
thought, then what's to stop Apple at
the next iPhone launch event taking all
the rest of the components in the body
and shoving them into one massive block
at the end that you have to hold like a
camera grip, but then calling the phone
five times thinner than the last iPhone
because all that's left in this part is
the display. And then you've got Honor,
who marketed their Magic V5 as world's
slimmest foldable, but then people got
it in their hands, put it side by side
with Samsung's foldable, and found that
that was actually slimmer. Want to know
why? Cuz Honor in their measurements
excluded not just the camera bump, but
also the outer and the inner screen
protector. You know, the one that you're
not actually even allowed to take off
yourself. That's not the only pointless
spec, though, like screen brightness.
It's become an arms race to just be the
one quoting the highest number of knits
possible. But the more the companies
focus on just reaching a really high
peak knit number, the less that number
actually tells you about how bright the
screen is dayto-day. They could
literally be describing how bright one
pixel on the screen could go while
playing HDR content in direct sunlight
for like 3 seconds. So this, for
example, is an Honor Magic 8 Pro. The
company makes a pretty big deal about
how this has a 6,000nit peak brightness.
That's the figure that's marketed. But
if we pull up a plain white image on
this phone and put it next to a Samsung
Galaxy S25 Ultra, which only advertises
a 2,600 nit peak brightness, you can't
actually tell the difference at all in
this day-to-day scenario. These are both
on max, by the way. So, when you're
looking at brightness numbers, just get
rid of peak brightness. Look at typical
brightness. And when it comes to phone
cameras, what mostly matters is sensor
size. The bigger the sensor, the more
light and the more real detail that your
shots have. What most companies spend
far more time talking about is
resolution, which beyond a certain point
doesn't matter at all on a phone. Like
the last four generations of Samsung
phones have had a 200 megap resolution.
They're still shooting their actual
photos in 12. And don't even get me
started on maximum zoom magnification.
Look at this page for the Nothing Phone
4a Pro. The headline feature, the number
one thing being used to sell this phone
is world's first 140 times ultra zoom.
Oh my goodness. I mean, my iPhone only
has 40 times max zoom. So, it's going to
get cooked, right? Okay. Zoom all the
way to 40 times on the iPhone, 40 times
on the Nothing. Oh my god. Right. Yeah.
So, it's exactly what we expected. The
nothing phone, regardless of whether you
use the AI enhancement or not, just
looks worse. It's just not capturing as
much information as the iPhone. And AI
can't help you there. Let me make
something very clear. How far your phone
can digital zoom has literally zero
correlation with how good of a camera it
is. What it actually does correlate
with, though, is how low a company's
standards are for what counts as a
photo. Damn. Cuz I could literally go
back to the first smartphone I ever
owned if I wanted, take a photo, and
just keep cropping in till all I can see
is a single brown smudge. And
technically, that could be 300 times
digital zoom. Best zoom camera in the
world, everyone.
Oh my god, I can't do this anymore.
All right, so speaking of phone cameras,
last but not least is the classic shot
on a smartphone trope. First of all,
several companies have already been
caught lying about like sample images
that were supposed to be shot on that
smartphone that were just licensed from
some professional photo shoot somewhere
on a random DSLR, which is already
crazy. But even the ones that aren't
lying do feel like they're kind of
stretching the truth with the amount of
extra hardware that's being added to
shoot it on a smartphone. Like the whole
point I feel like of this, you know,
awesome piece of content was shot on a
smartphone is to sort of inspire and
empower you to shoot your own awesome
photos and videos with that tiny sensor
and lens that fits in your pocket
everywhere you go. But when there's a
massive external stabilization rig and
huge lenses and filters and all sorts of
other things added to the phone and
millions of dollars of lighting and set
design to make that all possible, I
guess it's still impressive, but it also
kind of defeats the purpose a little
bit. I can almost guarantee there are
features disabled on those phones to
make those accessories work. Like if I'm
shooting with all that stuff, I'm
disabling the built-in stabilization if
I have a five figure jib to shoot with.
Like if the only thing from the original
phone that you're still using to shoot
is just the sensor technically, then is
it still shot on a smartphone? I guess
technically yes. But I'm now actually
way less impressed.
So treat everything that these tech
companies tell you with a heavy dose of
salt. You don't need to upgrade every
other year. Nothing's actually getting
eight times better. And when you see a
company bragging about their maximum
zoom, run for the hills. If they can
spot you, at least you'll be super low
resolution. Thanks to Marquez for
joining forces with me here.
Ask follow-up questions or revisit key timestamps.
This video, created in collaboration with MKBHD, examines the various deceptive marketing tactics employed by modern tech companies to inflate product specifications and create a sense of constant, massive innovation. From the abuse of 'up to' claims and 'imaginary specs' that combine incompatible data, to the invention of misleading terminology like 'unified memory' or 'motion rate', the creators break down how companies manipulate consumer expectations. The discussion also highlights the misleading nature of comparing new products to significantly older ones, the reality behind material claims like 'surgical grade steel', and the ways companies prioritize marketing-friendly metrics—like peak brightness or digital zoom—over actual daily usability.
Videos recently processed by our community