Microsoft is the Worst
411 segments
All right, so
I can't believe it's happened, but
Microsoft is doing more layoffs. I know,
shocking, right? The company that has
not cared about its user in a decade is
having problems actually making money on
the software they've made for consumers.
I know,
>> [laughter]
>> crazy, right? Well, what I'm talking
about today, of course, is the all
employees at Xbox message that Asha,
this new current CEO of Xbox just got
done sending out both on Twitter and
internally. And there's two points
inside of it that I find astronomically
crazy. Like when I look at it, I'm like,
"What am I even looking at?" And I
figured we have to make a video about
this. I have to yap about this because I
can't actually believe what I am looking
at, okay? Because Microsoft has done a
lot of insane things, but I feel like
this right here is the epitome, it's the
epidome of why Microsoft just has to
fail. They're incapable of making a good
decisions. They're incapable of actually
becoming something that makes real
impactful material again. If you look at
the games they've released for Xbox and
everything for the last decade is pretty
much just buying IP, hoping to ride on
the coattails as they take that IP and
mash it into the ground. I.E. Master
Chief. I love you, 117. John, John, I'm
so sorry what they did to you, John.
Okay? I'm just going to pretend that the
last couple Halos don't even exist. All
right, but before we yap about all this
Microsoft stuff and my thoughts, quick
word from the sponsors. Thank you very
much. I know a lot of you have agents
and you're letting them run around on
the internet on your computer. Stop it.
That's the easiest way to shoot yourself
in the foot. This is why you need
today's video sponsor kernel.sh,
the crazy fast and open-source infra for
your AI agents to access the internet.
It takes under 30 milliseconds to spin
up one or 1,000 cloud browsers for your
agent and authentication is
automatically handled. Right now, over
3,000 teams already use this in
production including Framer and Cash
App. So, quit nerfing your agents and
give them a real browser. Head on over
to kernel.sh and let them use the
internet. Hey, welcome back. Hey, so the
first thing we do have to look at is the
actual let go. So, let me just read it
for you. We are beginning the most
significant restructured Xbox history.
After careful consideration, I've made
the difficult decision. By the way,
every CEO always calls it difficult.
They're always firing all these people.
Fire yourself.
HEY, IF YOU have to fire a bunch of
people, you have made some bad
decisions. I'm going to give her a pass
though. She's brand new, making up for a
bunch of mistakes of the previous
generation that was running a running
Xbox. So, maybe just maybe this is just
her being handed a bad plate, okay?
Whatever. Anyways, to reduce our team by
approximately 3,200 throughout the
fiscal year of '27. This will include
approximately 1,600 role eliminations
today and in addition four studios will
leave Xbox to new management. So, I want
to talk about this because this has to
be the most insane way to do layoffs.
Ever. Absolutely undeniably, this is the
worst one I have ever seen in my
lifetime. Because there is like the
classic ones you see, right? Facebook,
8,000. Oracle, 30,000. You know, like
just these layoffs that hit and a bunch
of people get fired on day one. This one
is so much different. This one is firing
half of them and being like, "Hey,
bro, if you look if you look over at
Doom at id Software's Doom. You know,
you heard of Doom. You know how there's
like all those really excellent
engineers? Yeah, we fired half of them.
We're going to fire some more. Maybe
that could be you. I don't know. It's
going to happen over the course of next
the next year and a half." Like to me
that's insane. Saying you're going to
lay off 1,600 more people in the next
approximate year and a half.
>> [laughter]
>> What?
Like everybody working there is knowing
that they are maybe on a time clock.
They know they're going to be let go.
Like how do you produce good work? How
do you become a good teammate when you
think that if you're not somehow the
best of the best maybe that somehow
you're sucking up to management so they
don't fire you. This is going to cause
like a Game of Thrones style culture
where you effectively have to betray
everybody to remain on top like
>> [laughter]
>> oh my gosh. This is it's just the
craziest one to be like hey, I'm going
to fire a lot of people just got done
doing it, but we're going to double that
number in the next 18 months.
JUST LIKE WHY? WHY ARE WE doing this?
But somehow that's not like what I
consider one of the most bizarre points
of this all because that is just kind of
nuts. Next the letter goes through some
basic stuff about like growing pains. I
know this is painful. These changes will
directly affect people who have poured
their creativity into building Xbox.
Many joined us through acquisitions.
Others were recruited here. Our business
today is not healthy. We are operating
at margins that are three to 10x lower
than comparable platform and publishing
businesses i.e. Steam. Gabe just just
being a champion right now. Gabe is just
sitting there just like bro, I nailed
this. I I created the best platform. I
created the best platform ever. In fact,
I even created a bad platform that had
gambling that took advantage of many
young kids and people still love us.
We're the best platform that has ever
existed in humankind. It's hard not to
love Steam. You're like it's good stuff.
They're they're crushing it. We've
entered the Gen 9 with a smaller install
base and a higher cost structure. Thanks
AI. Thanks AI. Also by the way, how did
they get a higher cost structure? I'm
just super curious.
Asha, what were you doing before this?
Oh yeah, you were a VP of core AI,
right? Oh, you were involved in AI.
Yeah, that's why you have high cost
structure is because you've also
devoured THE INTERNET'S HARDWARE AND
SOFTWARE. LIKE
ANYWAYS, BACK TO IT. To grow we bet on
Game Pass a multi-platform and broader
portfolio of content. While those
businesses have created meaningful
value, they did not grow at the pace we
expected. As that happened our core
business weakened and we added more
teams, more investment and more time
hoping for a better outcome. And now the
industry is facing the most severe
hardware crisis in its history. We must
reset Xbox. It goes on and kind of
describes a lot more detail about what's
happening. Of course, this is where the
64 cents lost for every dollar invested
into Xbox. A lot of the stuff across
here. Here's a lot of the troubles and
things that they're having reductions in
including the ZeniMax, which is the
thing that owns id Software, which is
where all the id layoffs happened. In
addition, Mojang, which of course is
Minecraft, their big cash cow, they're
going to be reporting directly to the
CEO. But those are kind of all like the
fuzzy details, right? Where things
really get big is right here though.
This is the other part that I just I I
can't for the life of me imagined how
did this happen? I know this is a lot
like the I don't know what I expected
meme. I'm going to open it up, look
inside, and go, I
I don't know what I was expecting to
find. But this is what Asha has to say
about the state of Xbox and how it's
being ran. We know that great technology
gets better when it gets simpler. Also
true. Very great insight. Not bigger.
Also true. Today, in some parts of the
company, work passes through as many as
14 layers of management. What?
How did this happen? Now I get it. I
don't know a lot about the inner
workings of Microsoft or Xbox or how you
would ever get to there. But in my head,
you'd have something like the C-suite,
right? This is going to be the group of
people that are managing the company.
You probably have large orgs, right? You
have infra. They're running all the Xbox
infrastructure and all that. You
probably have hardware. This is going to
be all the actual hardware operations to
build the Xbox, to produce that, all the
physical world stuff. You probably have
hardware partner {slash} partner
engineering as it's often called, where
you're working with all the established
partners to bring all the stuff together
to empower the hardware right here. You
probably have something that's like a
software org. You have the UI, you have
all that kind of stuff. And then you
probably have some set of sales and
customer-focused stuff, right? So, this
is just me completely riffing, just
completely guessing.
Uh you could imagine that maybe under
software or maybe to the side you also
have some sort of localization language
thing, but my guess is this actually
probably falls under software. And then
somehow, what Microsoft has done in this
crazy little org chart right here, is
that they proceeded to ADD SO A FOUR
LIKE WHAT IS IT? 12 more levels of
software? Like how do you even break
apart a division that much to get 14
levels of management? How is that even
good at all? Like this is what I
constantly talk about. This is what Teeg
has talked about. This is what a lot of
us have talked about on the internet.
Microsoft just doesn't have the will to
get anything done because look at the
size of that. How could you get anything
done with 14 levels of management? What
kind of insane human centipede of
information has been created here? This
can't possibly work. Like this should
have been identified years ago. Like
hey, how did we get to seven managers
between me and a software engineer? Like
how could you even get my message in a
coherent way to that person? This seems
like it's bad. Instead, they go all the
way to 14 in betwixt the CEO and the
average person. Now, I'm sure I'm
missing some organizations up here and
I'm sure it's a little bit more complex
than I made it, but 14? They literally
created a an LLM of managers with
reporting. Like they're actually
simulating how a large language model
works. And this is just like middle
manager hell. Like
they could probably solve some crazy
math problems and undiscovered physics
by just simply passing numbers around in
here. Bro, have you heard about the new
14 T model? Yeah, 14 levels of
management model. It's like this new
model. Like you put something in the top
and what comes out the bottom is 1,000
Google documents explaining how to do
what was put up top. It's a new skill,
you got to check it out. It's actually
native with G brain. She goes on, "Our
platform teams are 40% larger than they
were at the start of this generation
even as our player base and play time
has declined." Meaning they're actually
like going down. Like she's letting it
out. This is actually By the way, I do
like this. I do like that we're having a
bit more candid talk for once as opposed
to just like nonsense. Like as we strive
for a better future. No, it's like, "Yo,
bro." It's like, "Things are going down.
Not as good as they once were. Got to
fix that shit." That complexity has
slowed decisions, blurred
accountability, and made it harder to
deliver for players. As we reset Xbox,
we will simplify. We will reduce
management layers to no more than five
and where possible three. To me, this
makes perfect sense. Like that's a good
goal. I feel somewhat sad for the amount
of middle management that's going to be
absolutely slaughtered. Like they're
people, too. Like hey, middle managers
are people, too. Okay? They also have
homes to go to. Okay? They also have
spreadsheets they like to edit. They
also like to make their own slopware
with cursor. I get it. Like I am not
here judging them, okay? But how do you
get to the point of 14 layers? I just
have to know. Like who was the person?
Who was the VP? Like there's 12 sets of
managers below me to be able to deliver
this feature. This is going to be a very
successful and good endeavor. Like
who thinks that?
The entire organization all the way
down. Like in my head that the why this
happens is that the entire structure
below it is all self-serving. They all
want to keep on living. They all want to
keep on doing land grabs and power
grabs. Therefore, no one's going to
point out the problem. The obvious
problem. Hey, there's way too many of us
because by admitting that problem, you
also admit that maybe you are useless.
And so there's definitely like an entire
preserve preserve preserve Oh my
goodness, what's the word? It preserve I
can't say the word. Oh my goodness, I
CAN'T SAY THE WORD. PERVERSE. PERVERSE.
Got it. There's an entire perverse
incentive problem going on there where
management will buy its own, like,
attempt to grow and survive will grow by
itself. It's like a bacteria, really. We
will deliver success through a flattened
organization that is built around
makers, individual contributors focusing
on building player coaches, leaders who
remain deeply involved in the work while
developing their teams. Is player
coaches, by the way, are those Is that
scrum masters? Is that the new term for
scrum masters that we're hearing here?
Yo, I'm a player, but I'm also a coach.
So, okay. Oh, okay. So, it's just a
manager who slings slop generated from
AI into your code base. Okay, that's
going to be good. Yeah, hey. Bro, that's
Hey, bro, that's super Hey, that's super
cool.
I don't know about that last one. And
directly responsible individuals.
It is funny that they're now How many
years into Xbox at this point? 20-some
years into Xbox going, "You know what?
It's crazy cuz management didn't make
accountability, huh?"
It's almost like how Microsoft runs
things is fundamentally flawed. Crazy.
And we will streamline how we work
across our tools with cleaner code base
and shared services and 50% reduced
vendor spend. I like that last one.
Just, "Hey, we're going to spend less
with vendors." I don't know what that
means, but okay. Also, a cleaner code
base. That's also very interesting. I
think she's saying right now that the
code base totally sucks, but I also
don't know how you're going to get that
with player coaches, right? Cuz I assume
player coaches are, in fact, managers or
their team leads or they're supposed to
be staff engineers that are shepherding
the project, but also expected to
contribute like an IC. Like, very kind
of confusing some of these things. It's
very difficult to get a to a good clean
code base when you're pushed for time to
the point where AI is your only saving
grace. Now, I'm sure there's a lot of
people right now frothing at the mouth.
"DON'T TALK ABOUT FABLE like that." I
hate to tell you this.
Fable's not a girl. She's a model, okay?
I don't know what that phrase means, but
I heard Beeken say it and I think it's
really funny. Anyways, this is just what
I wanted to yap about the management
situation, the firing situation. I know
that Ash is the new CEO, relatively new
in this Xbox thing, and perhaps these
are going to be good changes long-term,
and maybe the Xbox of old, you know, the
bygone days of yore could happen. Maybe
Master Chief
Halo 1 brand new remake cuz we've ran
out of ideas edition is actually going
to be really fantastic. I have no idea.
I can hope for the best,
but it's also Microsoft. It's hard not
to be just just just butt chugging black
pills when it comes to Microsoft. Hey,
the name
is the primogen.
Ask follow-up questions or revisit key timestamps.
The video discusses the recent restructuring and layoff announcements at Xbox, as communicated by the new CEO. The speaker highlights two main concerns: the unusually prolonged and uncertainty-inducing nature of the layoffs, and the revelation that Xbox had an inefficient corporate structure featuring up to 14 layers of management. The host critiques Microsoft's operational history and the specific strategy of flattening the organization while expressing skepticism about the company's ability to turn things around.
Videos recently processed by our community