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Microsoft is the Worst

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Microsoft is the Worst

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411 segments

0:00

All right, so

0:01

I can't believe it's happened, but

0:02

Microsoft is doing more layoffs. I know,

0:04

shocking, right? The company that has

0:06

not cared about its user in a decade is

0:08

having problems actually making money on

0:11

the software they've made for consumers.

0:13

I know,

0:13

>> [laughter]

0:14

>> crazy, right? Well, what I'm talking

0:16

about today, of course, is the all

0:19

employees at Xbox message that Asha,

0:21

this new current CEO of Xbox just got

0:24

done sending out both on Twitter and

0:26

internally. And there's two points

0:28

inside of it that I find astronomically

0:31

crazy. Like when I look at it, I'm like,

0:33

"What am I even looking at?" And I

0:35

figured we have to make a video about

0:36

this. I have to yap about this because I

0:38

can't actually believe what I am looking

0:41

at, okay? Because Microsoft has done a

0:43

lot of insane things, but I feel like

0:46

this right here is the epitome, it's the

0:49

epidome of why Microsoft just has to

0:52

fail. They're incapable of making a good

0:55

decisions. They're incapable of actually

0:57

becoming something that makes real

1:00

impactful material again. If you look at

1:02

the games they've released for Xbox and

1:04

everything for the last decade is pretty

1:06

much just buying IP, hoping to ride on

1:09

the coattails as they take that IP and

1:12

mash it into the ground. I.E. Master

1:14

Chief. I love you, 117. John, John, I'm

1:17

so sorry what they did to you, John.

1:19

Okay? I'm just going to pretend that the

1:21

last couple Halos don't even exist. All

1:22

right, but before we yap about all this

1:25

Microsoft stuff and my thoughts, quick

1:26

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to kernel.sh and let them use the

2:05

internet. Hey, welcome back. Hey, so the

2:07

first thing we do have to look at is the

2:09

actual let go. So, let me just read it

2:10

for you. We are beginning the most

2:12

significant restructured Xbox history.

2:13

After careful consideration, I've made

2:15

the difficult decision. By the way,

2:17

every CEO always calls it difficult.

2:19

They're always firing all these people.

2:21

Fire yourself.

2:24

HEY, IF YOU have to fire a bunch of

2:25

people, you have made some bad

2:26

decisions. I'm going to give her a pass

2:28

though. She's brand new, making up for a

2:30

bunch of mistakes of the previous

2:31

generation that was running a running

2:33

Xbox. So, maybe just maybe this is just

2:36

her being handed a bad plate, okay?

2:38

Whatever. Anyways, to reduce our team by

2:40

approximately 3,200 throughout the

2:42

fiscal year of '27. This will include

2:44

approximately 1,600 role eliminations

2:46

today and in addition four studios will

2:49

leave Xbox to new management. So, I want

2:51

to talk about this because this has to

2:53

be the most insane way to do layoffs.

2:55

Ever. Absolutely undeniably, this is the

2:58

worst one I have ever seen in my

3:00

lifetime. Because there is like the

3:01

classic ones you see, right? Facebook,

3:03

8,000. Oracle, 30,000. You know, like

3:07

just these layoffs that hit and a bunch

3:09

of people get fired on day one. This one

3:11

is so much different. This one is firing

3:13

half of them and being like, "Hey,

3:15

bro, if you look if you look over at

3:17

Doom at id Software's Doom. You know,

3:19

you heard of Doom. You know how there's

3:20

like all those really excellent

3:21

engineers? Yeah, we fired half of them.

3:23

We're going to fire some more. Maybe

3:25

that could be you. I don't know. It's

3:26

going to happen over the course of next

3:28

the next year and a half." Like to me

3:29

that's insane. Saying you're going to

3:31

lay off 1,600 more people in the next

3:35

approximate year and a half.

3:38

>> [laughter]

3:38

>> What?

3:40

Like everybody working there is knowing

3:42

that they are maybe on a time clock.

3:44

They know they're going to be let go.

3:46

Like how do you produce good work? How

3:48

do you become a good teammate when you

3:50

think that if you're not somehow the

3:52

best of the best maybe that somehow

3:54

you're sucking up to management so they

3:55

don't fire you. This is going to cause

3:57

like a Game of Thrones style culture

4:00

where you effectively have to betray

4:02

everybody to remain on top like

4:04

>> [laughter]

4:04

>> oh my gosh. This is it's just the

4:07

craziest one to be like hey, I'm going

4:09

to fire a lot of people just got done

4:11

doing it, but we're going to double that

4:12

number in the next 18 months.

4:15

JUST LIKE WHY? WHY ARE WE doing this?

4:19

But somehow that's not like what I

4:22

consider one of the most bizarre points

4:24

of this all because that is just kind of

4:26

nuts. Next the letter goes through some

4:28

basic stuff about like growing pains. I

4:30

know this is painful. These changes will

4:31

directly affect people who have poured

4:34

their creativity into building Xbox.

4:35

Many joined us through acquisitions.

4:38

Others were recruited here. Our business

4:40

today is not healthy. We are operating

4:41

at margins that are three to 10x lower

4:43

than comparable platform and publishing

4:45

businesses i.e. Steam. Gabe just just

4:48

being a champion right now. Gabe is just

4:50

sitting there just like bro, I nailed

4:52

this. I I created the best platform. I

4:54

created the best platform ever. In fact,

4:56

I even created a bad platform that had

4:58

gambling that took advantage of many

5:00

young kids and people still love us.

5:02

We're the best platform that has ever

5:04

existed in humankind. It's hard not to

5:06

love Steam. You're like it's good stuff.

5:07

They're they're crushing it. We've

5:08

entered the Gen 9 with a smaller install

5:10

base and a higher cost structure. Thanks

5:12

AI. Thanks AI. Also by the way, how did

5:15

they get a higher cost structure? I'm

5:16

just super curious.

5:18

Asha, what were you doing before this?

5:20

Oh yeah, you were a VP of core AI,

5:23

right? Oh, you were involved in AI.

5:25

Yeah, that's why you have high cost

5:27

structure is because you've also

5:28

devoured THE INTERNET'S HARDWARE AND

5:31

SOFTWARE. LIKE

5:33

ANYWAYS, BACK TO IT. To grow we bet on

5:35

Game Pass a multi-platform and broader

5:37

portfolio of content. While those

5:39

businesses have created meaningful

5:40

value, they did not grow at the pace we

5:42

expected. As that happened our core

5:44

business weakened and we added more

5:46

teams, more investment and more time

5:48

hoping for a better outcome. And now the

5:50

industry is facing the most severe

5:51

hardware crisis in its history. We must

5:54

reset Xbox. It goes on and kind of

5:56

describes a lot more detail about what's

5:58

happening. Of course, this is where the

6:00

64 cents lost for every dollar invested

6:02

into Xbox. A lot of the stuff across

6:04

here. Here's a lot of the troubles and

6:06

things that they're having reductions in

6:07

including the ZeniMax, which is the

6:09

thing that owns id Software, which is

6:11

where all the id layoffs happened. In

6:13

addition, Mojang, which of course is

6:16

Minecraft, their big cash cow, they're

6:18

going to be reporting directly to the

6:19

CEO. But those are kind of all like the

6:22

fuzzy details, right? Where things

6:24

really get big is right here though.

6:25

This is the other part that I just I I

6:28

can't for the life of me imagined how

6:31

did this happen? I know this is a lot

6:33

like the I don't know what I expected

6:35

meme. I'm going to open it up, look

6:36

inside, and go, I

6:37

I don't know what I was expecting to

6:38

find. But this is what Asha has to say

6:41

about the state of Xbox and how it's

6:44

being ran. We know that great technology

6:47

gets better when it gets simpler. Also

6:49

true. Very great insight. Not bigger.

6:51

Also true. Today, in some parts of the

6:54

company, work passes through as many as

6:56

14 layers of management. What?

7:01

How did this happen? Now I get it. I

7:03

don't know a lot about the inner

7:05

workings of Microsoft or Xbox or how you

7:08

would ever get to there. But in my head,

7:10

you'd have something like the C-suite,

7:12

right? This is going to be the group of

7:14

people that are managing the company.

7:16

You probably have large orgs, right? You

7:18

have infra. They're running all the Xbox

7:20

infrastructure and all that. You

7:22

probably have hardware. This is going to

7:23

be all the actual hardware operations to

7:26

build the Xbox, to produce that, all the

7:28

physical world stuff. You probably have

7:29

hardware partner {slash} partner

7:31

engineering as it's often called, where

7:33

you're working with all the established

7:34

partners to bring all the stuff together

7:36

to empower the hardware right here. You

7:38

probably have something that's like a

7:40

software org. You have the UI, you have

7:43

all that kind of stuff. And then you

7:44

probably have some set of sales and

7:46

customer-focused stuff, right? So, this

7:48

is just me completely riffing, just

7:50

completely guessing.

7:52

Uh you could imagine that maybe under

7:53

software or maybe to the side you also

7:55

have some sort of localization language

7:57

thing, but my guess is this actually

7:58

probably falls under software. And then

8:00

somehow, what Microsoft has done in this

8:03

crazy little org chart right here, is

8:05

that they proceeded to ADD SO A FOUR

8:08

LIKE WHAT IS IT? 12 more levels of

8:10

software? Like how do you even break

8:12

apart a division that much to get 14

8:17

levels of management? How is that even

8:19

good at all? Like this is what I

8:21

constantly talk about. This is what Teeg

8:23

has talked about. This is what a lot of

8:25

us have talked about on the internet.

8:26

Microsoft just doesn't have the will to

8:28

get anything done because look at the

8:30

size of that. How could you get anything

8:32

done with 14 levels of management? What

8:36

kind of insane human centipede of

8:39

information has been created here? This

8:42

can't possibly work. Like this should

8:44

have been identified years ago. Like

8:46

hey, how did we get to seven managers

8:48

between me and a software engineer? Like

8:50

how could you even get my message in a

8:52

coherent way to that person? This seems

8:55

like it's bad. Instead, they go all the

8:57

way to 14 in betwixt the CEO and the

9:01

average person. Now, I'm sure I'm

9:02

missing some organizations up here and

9:04

I'm sure it's a little bit more complex

9:06

than I made it, but 14? They literally

9:09

created a an LLM of managers with

9:13

reporting. Like they're actually

9:14

simulating how a large language model

9:17

works. And this is just like middle

9:19

manager hell. Like

9:21

they could probably solve some crazy

9:23

math problems and undiscovered physics

9:26

by just simply passing numbers around in

9:28

here. Bro, have you heard about the new

9:30

14 T model? Yeah, 14 levels of

9:33

management model. It's like this new

9:34

model. Like you put something in the top

9:36

and what comes out the bottom is 1,000

9:39

Google documents explaining how to do

9:41

what was put up top. It's a new skill,

9:43

you got to check it out. It's actually

9:44

native with G brain. She goes on, "Our

9:46

platform teams are 40% larger than they

9:48

were at the start of this generation

9:50

even as our player base and play time

9:52

has declined." Meaning they're actually

9:54

like going down. Like she's letting it

9:56

out. This is actually By the way, I do

9:57

like this. I do like that we're having a

9:59

bit more candid talk for once as opposed

10:02

to just like nonsense. Like as we strive

10:04

for a better future. No, it's like, "Yo,

10:06

bro." It's like, "Things are going down.

10:08

Not as good as they once were. Got to

10:09

fix that shit." That complexity has

10:11

slowed decisions, blurred

10:12

accountability, and made it harder to

10:14

deliver for players. As we reset Xbox,

10:16

we will simplify. We will reduce

10:18

management layers to no more than five

10:20

and where possible three. To me, this

10:23

makes perfect sense. Like that's a good

10:24

goal. I feel somewhat sad for the amount

10:27

of middle management that's going to be

10:29

absolutely slaughtered. Like they're

10:30

people, too. Like hey, middle managers

10:32

are people, too. Okay? They also have

10:34

homes to go to. Okay? They also have

10:36

spreadsheets they like to edit. They

10:38

also like to make their own slopware

10:39

with cursor. I get it. Like I am not

10:41

here judging them, okay? But how do you

10:43

get to the point of 14 layers? I just

10:46

have to know. Like who was the person?

10:49

Who was the VP? Like there's 12 sets of

10:51

managers below me to be able to deliver

10:53

this feature. This is going to be a very

10:55

successful and good endeavor. Like

10:58

who thinks that?

10:59

The entire organization all the way

11:01

down. Like in my head that the why this

11:03

happens is that the entire structure

11:05

below it is all self-serving. They all

11:08

want to keep on living. They all want to

11:09

keep on doing land grabs and power

11:11

grabs. Therefore, no one's going to

11:13

point out the problem. The obvious

11:15

problem. Hey, there's way too many of us

11:17

because by admitting that problem, you

11:19

also admit that maybe you are useless.

11:21

And so there's definitely like an entire

11:23

preserve preserve preserve Oh my

11:25

goodness, what's the word? It preserve I

11:28

can't say the word. Oh my goodness, I

11:30

CAN'T SAY THE WORD. PERVERSE. PERVERSE.

11:32

Got it. There's an entire perverse

11:34

incentive problem going on there where

11:36

management will buy its own, like,

11:39

attempt to grow and survive will grow by

11:42

itself. It's like a bacteria, really. We

11:44

will deliver success through a flattened

11:46

organization that is built around

11:47

makers, individual contributors focusing

11:49

on building player coaches, leaders who

11:51

remain deeply involved in the work while

11:53

developing their teams. Is player

11:55

coaches, by the way, are those Is that

11:56

scrum masters? Is that the new term for

11:58

scrum masters that we're hearing here?

12:00

Yo, I'm a player, but I'm also a coach.

12:03

So, okay. Oh, okay. So, it's just a

12:04

manager who slings slop generated from

12:08

AI into your code base. Okay, that's

12:09

going to be good. Yeah, hey. Bro, that's

12:12

Hey, bro, that's super Hey, that's super

12:15

cool.

12:16

I don't know about that last one. And

12:18

directly responsible individuals.

12:20

It is funny that they're now How many

12:23

years into Xbox at this point? 20-some

12:25

years into Xbox going, "You know what?

12:27

It's crazy cuz management didn't make

12:28

accountability, huh?"

12:30

It's almost like how Microsoft runs

12:33

things is fundamentally flawed. Crazy.

12:36

And we will streamline how we work

12:38

across our tools with cleaner code base

12:40

and shared services and 50% reduced

12:41

vendor spend. I like that last one.

12:43

Just, "Hey, we're going to spend less

12:44

with vendors." I don't know what that

12:45

means, but okay. Also, a cleaner code

12:47

base. That's also very interesting. I

12:49

think she's saying right now that the

12:51

code base totally sucks, but I also

12:53

don't know how you're going to get that

12:54

with player coaches, right? Cuz I assume

12:56

player coaches are, in fact, managers or

12:58

their team leads or they're supposed to

13:00

be staff engineers that are shepherding

13:02

the project, but also expected to

13:03

contribute like an IC. Like, very kind

13:06

of confusing some of these things. It's

13:08

very difficult to get a to a good clean

13:10

code base when you're pushed for time to

13:13

the point where AI is your only saving

13:15

grace. Now, I'm sure there's a lot of

13:16

people right now frothing at the mouth.

13:19

"DON'T TALK ABOUT FABLE like that." I

13:21

hate to tell you this.

13:22

Fable's not a girl. She's a model, okay?

13:25

I don't know what that phrase means, but

13:27

I heard Beeken say it and I think it's

13:28

really funny. Anyways, this is just what

13:30

I wanted to yap about the management

13:31

situation, the firing situation. I know

13:33

that Ash is the new CEO, relatively new

13:35

in this Xbox thing, and perhaps these

13:37

are going to be good changes long-term,

13:40

and maybe the Xbox of old, you know, the

13:43

bygone days of yore could happen. Maybe

13:45

Master Chief

13:47

Halo 1 brand new remake cuz we've ran

13:51

out of ideas edition is actually going

13:53

to be really fantastic. I have no idea.

13:55

I can hope for the best,

13:58

but it's also Microsoft. It's hard not

14:00

to be just just just butt chugging black

14:03

pills when it comes to Microsoft. Hey,

14:04

the name

14:06

is the primogen.

Interactive Summary

The video discusses the recent restructuring and layoff announcements at Xbox, as communicated by the new CEO. The speaker highlights two main concerns: the unusually prolonged and uncertainty-inducing nature of the layoffs, and the revelation that Xbox had an inefficient corporate structure featuring up to 14 layers of management. The host critiques Microsoft's operational history and the specific strategy of flattening the organization while expressing skepticism about the company's ability to turn things around.

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