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WHOLE FOODS FOUNDER: How He Built a $22 Billion Company (Everyone Thought He Was Making a MISTAKE!)

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WHOLE FOODS FOUNDER: How He Built a $22 Billion Company (Everyone Thought He Was Making a MISTAKE!)

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1885 segments

0:00

Was there ever a time when you believed

0:03

that Whole Foods was going to fail?

0:05

>> There were times when it almost did

0:06

fail, but there was never a time I

0:08

actually believed it would fail.

0:09

>> You said something beautiful there about

0:11

what it takes to keep [music] people

0:12

>> at Whole Foods is like, "Wow, you've had

0:14

so many people work in 20, 30, even 40

0:16

years here. How do you do that?" You

0:18

give people two things. [music] Give

0:19

them purpose, and secondly, they want to

0:21

feel they're loved. So, if you give

0:23

people purpose and love, why would they

0:24

ever want to leave?

0:28

>> Hey everyone, welcome back to On

0:30

Purpose, the place you come to become

0:31

healthier, happier, and more healed. I'm

0:34

so grateful to have your ears and eyes

0:37

for the next hour or so, and I'm really

0:39

looking forward to diving in with

0:41

today's guest. Today's guest is John

0:44

Mackey, an entrepreneur and co-founder

0:46

and visionary of Whole Foods Market. In

0:49

his 44 years of service as CEO, the

0:51

natural and organic grocer grew from a

0:54

single store in Austin, Texas to 540

0:58

stores in the US, UK, and Canada with

1:01

annual sales exceeding 22 billion

1:04

dollars. John co-founded the conscious

1:07

capitalism movement and co-authored a

1:09

New York Times and Wall Street Journal

1:11

best-selling book entitled Conscious

1:13

Capitalism: Liberating the Heroic Spirit

1:16

of Business, and then the follow-up,

1:19

Conscious Leadership: Elevating Humanity

1:22

Through Business. John is also the

1:24

co-author of The Whole Foods Diet: The

1:26

Life-Saving Plan for Health and

1:28

Longevity, and The Whole Foods Cookbook.

1:30

And today we're talking about his latest

1:32

book, which is called The Whole Story:

1:36

Adventures in Love, Life, and

1:38

Capitalism. It's available right now.

1:40

We're going to put the link in the

1:41

comments. I'd love for you to order this

1:43

while you're listening along. I promise

1:45

you, it won't disappoint. Please welcome

1:47

to On Purpose John Mackey. John, it's

1:50

great to have you here. Thank you so

1:51

much.

1:52

>> Thanks for having me on, Jay.

1:53

>> Yeah, really grateful to have you here,

1:54

and And saying to you just now before we

1:56

started that

1:57

I actually received Conscious Capitalism

2:00

at such a pivotal moment in my life. I

2:02

just finished 3 years of living as a

2:04

monk.

2:05

And I would honestly say that I'd up

2:09

until that point thought that

2:10

consciousness or capitalism were two

2:13

separate things and that they were two

2:15

separate pursuits. My monk life

2:18

definitely helped me learn how they were

2:20

integrated, but then when I was

2:22

integrating back into the real world, so

2:24

to speak, for me to wrap my head around

2:27

rewiring my relationship with

2:29

consciousness and capitalism,

2:31

your your book and your movement really

2:34

helped craft some of that initial

2:36

thought. So, I want to thank you for

2:38

coming into my life at a at a very

2:40

pivotal and important moment for me.

2:42

>> Thank you. I mean, you're an author, so

2:45

you put your books out into the world

2:47

and you you don't always know if it if

2:50

it's helping anybody or if it's having

2:52

an impact unless you hear back from

2:54

people. So, of course that makes me feel

2:55

really good. Thanks for sharing that.

2:56

>> No, of course. Uh John, there's so much

2:59

to talk about today, especially about

3:00

your new book, The Whole Story, and I

3:02

wanted to start off actually just by

3:05

asking you, was there ever a time when

3:07

you believed that Whole Foods was going

3:10

to fail?

3:11

>> I don't think there was ever a time I

3:12

believed it was going to fail. There

3:15

were times when it almost did fail.

3:17

>> [laughter]

3:18

>> But there was never time I actually

3:19

believed it would fail. I'm a follower

3:21

of Joseph Campbell's

3:23

the hero's journey and and I feel like

3:26

every one of us is called to a hero's

3:27

journey, but for a variety of reasons,

3:29

most people don't answer that call,

3:30

usually fear. I just kind of answered

3:33

that call. I just I got when I was

3:35

studying existentialism and philosophy

3:38

in university in my in my very late

3:40

teens and early 20s, I got really clear

3:42

about death.

3:44

We're going to die. Nobody gets out of

3:45

here alive. And it's a lot shorter than

3:48

people realize, the time that we have.

3:50

So, what do you want to do with it?

3:52

I felt like this is what my heart and my

3:55

soul called me to do. I talk about it in

3:57

the book quite a bit. And

3:59

so, when you're on the hero's journey,

4:01

you have a lot of near failures. You

4:03

have setbacks. You do get knocked down.

4:06

But, also amazing things happen. All

4:08

these synchronicities occur. You seem to

4:09

meet the right person at the right time.

4:11

The right mentor shows up. Uh miracles

4:15

seem to occur when you're on your path.

4:17

And it's just sort of this grand

4:19

adventure. And yes, I mean, we did have

4:21

we we had a flood in our in our first

4:23

year at Whole Foods Market where we had

4:25

8 ft of water and I didn't know it was a

4:27

we'll call it a near-death experience.

4:29

But, actually it was

4:31

turned out in retrospect to have been a

4:32

great thing. It it taught us a lot. It

4:34

taught me about stakeholders and how

4:36

we're all interconnected and how there

4:38

are people that love you. Your customers

4:41

can love you. Your employees can love

4:42

you. Your suppliers can love you. And

4:45

the community you're part of can love

4:46

you. And you can love them back. So,

4:50

even in the bad things that happened,

4:52

the disasters, if you reframe them, they

4:54

were all lessons to be learned on

4:57

the on the hero's journey, on the path.

4:58

So, no, I never really felt it would

5:00

fail. I always thought it would be

5:01

successful.

5:03

But, you know, we almost did a few

5:05

times. But, we didn't.

5:07

>> Yeah. Do you feel now you're at the

5:08

stage of the hero's journey where you're

5:10

returning with the elixir? Is that where

5:12

you're at or

5:13

>> You know, I've returned with that

5:14

elixir, but then I feel like I'm still

5:17

called. And that's my new business I

5:20

started up called Love Life, which is I

5:23

think also about it's still trying to

5:25

help people to be the healthiest version

5:27

of themselves, but going beyond just

5:29

healthy food.

5:30

>> Mhm.

5:31

>> And the the deeper part of spirituality,

5:33

physical healing, emotional healing, and

5:35

spiritual healing. We now have the

5:37

technologies we didn't have in the past.

5:39

And we have the wearables. And we have

5:42

the consciousness that um

5:44

needs so many so many traditions are

5:47

integrating now around the world. All of

5:49

the mystical paths, I mean you were a

5:51

monk for 3 years, so clearly you were

5:53

doing a lot of meditation. You were on

5:54

your spiritual journey. Well, today all

5:56

that all that knowledge has been

5:58

available to people. It's so much

6:00

It's easier to become enlightened today

6:02

than it used to be, you might say. And I

6:04

feel like of course that's what humanity

6:06

needs, right? Collective awakening,

6:08

collective enlightenment. And yeah, so

6:11

feel like I'm still on the path.

6:13

>> I love that. I mean in the book, the

6:15

whole story, you're very candid, you're

6:16

very open, and

6:18

you're a different sort of business

6:20

leader because of what you just spoke

6:21

about. I'm intrigued as to when did your

6:24

curiosity and consciousness and

6:26

spirituality begin? Is it something that

6:28

was always there since you were born or

6:30

was it something that you discovered

6:32

over time and how?

6:33

>> Even as a child, I mean I think most

6:35

children have some kind of mystical

6:37

relationship with part of their being.

6:40

Their their our imaginations, their

6:42

their love and the innocence in

6:44

children. Always felt a a connection to

6:47

the divine even as a as a as a child.

6:50

And then it was more traditional. I was

6:52

raised as a Christian, so traditional

6:53

Christianity.

6:55

The deeper spiritual awakening occurred

6:57

when I was like first time I actually

6:59

took a psychedelic drug, LSD, back when

7:00

I was 20 in university.

7:03

And that sort of knocked me off the path

7:05

my parents had planned for me. My

7:07

parents wanted me, possibly your parents

7:09

wanted the same thing, for me to be a

7:11

professional.

7:13

Above all else, they wanted me to be a

7:14

doctor or lawyer or an engineer or get

7:17

an MBA, do you know, be respectable.

7:20

And and but that's totally knocked me

7:22

off and then I began my own search for

7:25

the meaning of life. I wanted to

7:26

understand

7:28

do I have a purpose? What is existence

7:30

about? Is it all just, you know, random

7:32

chance, Darwinian Darwinian survival of

7:34

the fittest? Is there

7:36

a deeper spirituality? And of course

7:38

that's not found necessarily externally.

7:41

It's an interiority. It's it's found

7:43

within our own being, within our own

7:45

consciousness. And the psych- the LSD

7:47

awakens me to that possibility. And then

7:50

I began to read Eastern religions. I

7:52

studied religion, meditating.

7:55

Uh and then I continued on that journey

7:57

and had experienced an ego death again

8:00

through psychedelics when I was about

8:01

22. That's really kind of the starting

8:03

point of the book. I dissolved my ego. I

8:06

mean it I was just part of the one.

8:08

There's only There's only the one being.

8:09

And and and I just realized that at the

8:13

at the essence I I remembered it

8:14

actually. It's like

8:16

Oh, yeah. I forgot. [laughter] Here it

8:18

is. And and that changed everything

8:21

because then I it was like, "All right.

8:24

I can create to dream. I can create

8:26

whatever I want to create." And what do

8:29

I want to create? And that's where the

8:31

interiority, the the hero's journey

8:33

begins. And I moved into this food co-op

8:36

when I was 22 years old, maybe 23.

8:40

And it was vegetarian. I wasn't

8:42

vegetarian at that time. But but I was

8:44

really interested in all things

8:45

counterculture. I like the hippies. And

8:47

I thought, "Man, I'm going to meet some

8:48

cool people in a vegetarian co-op." And

8:50

I did. And I had a food awakening. I I

8:53

But until then I I just kind of ate the

8:55

standard American diet, a lot of junk

8:57

food. I was more like a car. Got to take

9:00

it in to get gasoline periodically to

9:01

run fuel. Long as the fuel tastes good,

9:04

I'll eat it. And And so I didn't eat

9:06

many vegetables. I didn't eat much

9:07

healthy food. And so I learned how to

9:10

cook in the co-op. I learned about

9:11

natural organic foods. And I got excited

9:14

about it, Jay. I was like on fire. And

9:16

then I went to work in a small natural

9:18

food store. And it was like I loved it.

9:20

I loved I was in a community of

9:22

employees that I shared a lot of current

9:25

values with. I was I was connecting with

9:27

customers that were my neighbors,

9:29

becoming friends. And it was like

9:31

I want to do this. And I I remember I

9:33

went back to the co-op uh

9:35

Prana House. It it called Prana House.

9:37

And talked to my girlfriend, Renee. I

9:39

think that time I was probably about 23.

9:42

Renee was 4 years younger, so she was

9:43

19. And I said, "Renee, what do you

9:45

think if we open up our own store? Don't

9:47

you think that'd be cool?"

9:49

And she said, "Oh, macro man, that'd be

9:52

really cool. Let's do that." And so So,

9:55

we did. And that was the beginning. The

9:57

first store was called Safer Way. And

9:59

then a couple years later, uh, it we

10:02

relocated it, merged with another

10:03

natural food company, and became Whole

10:05

Foods Market. And, uh, the adventure was

10:08

well launched at that point.

10:10

>> I want to go back to a couple of things

10:12

you mentioned there, John. This idea

10:13

that,

10:15

you know, not everyone who takes LSD or

10:18

a psychedelic sparks a

10:22

pursuit into a deeper spiritual journey.

10:24

It can for some, it doesn't for

10:26

everyone. For you, it obviously got you

10:28

into philosophy, Eastern religions, as

10:30

you said. It It kind of forced you

10:32

deeper. What do you think when you

10:34

describe that to someone who's never had

10:36

a psychedelic experience, never been

10:38

exposed to that? What does that mean

10:40

when you say I had an awakening? We'll

10:42

get to the ego death part, but when you

10:44

say you had an awakening, when you say

10:46

it opened it up, what's What is What are

10:47

you experiencing for someone who may not

10:50

actually know what that means or feels

10:51

like?

10:51

>> Well, of course, it's like describing a

10:53

rainbow to someone who's blind. I mean,

10:55

they they can't understand it really

10:57

until you have a similar experience. Or

11:00

what is, uh, making love like until

11:02

you've actually done it? I mean, there

11:03

are certain experiences that you have to

11:05

have to actually understand it. So, when

11:07

I talk about that,

11:09

I don't expect people that haven't had

11:11

similar experiences to understand, but

11:13

I expect the ones that have had similar

11:14

experiences to say, "Oh, wow, I've I've

11:17

been there. I've done that. I felt that.

11:18

Experienced that." Kind of speaking to

11:20

that audience in a way. But, I also tell

11:23

people that don't want to do

11:24

psychedelics that there are other

11:26

pathways that are gentler that can have

11:29

they can have transcendent experiences.

11:32

Meditation's is good way, but that

11:33

generally takes a little bit longer for

11:35

people. I have found that breath work is

11:37

very, very powerful and I've worked with

11:40

that for years and you can have a

11:42

transcendent experience on breath work

11:44

where you get in touch with your deeper

11:47

part of your soul just by breathing

11:49

continuously, particularly in a guided

11:51

situation because you're energizing a

11:54

deeper part of your being and it and

11:56

your interior self and it's beginning to

11:58

emerge and that can scare people so they

11:59

stop breathing. But if you will keep

12:01

breathing and continue to go through it,

12:03

this is the best chance you'll ever have

12:05

to have an authentic connection with

12:06

your soul. Well, not the best chance

12:08

you'll ever have, but it's a really good

12:09

way to do it that's safe and nothing to

12:12

be afraid of. You're just breathing. So,

12:15

I encourage people that the psychedelics

12:17

might scare them, just don't believe

12:19

that there there any meaning in life,

12:20

that there's any interior thing to look

12:22

at. The interior universe is every bit

12:25

as expansive as the physical universe if

12:26

not more expansive. And just we're

12:29

Americans here and and and people don't

12:32

often times do these journeys into their

12:34

interior. You obviously have, Jay. You

12:36

spent 3 years as a monk and so your own

12:40

experiments, you might say, or

12:42

adventures in this part of your psyche

12:45

are are probably very amazing. One of my

12:48

friends who always wants me to try to

12:49

explain it to him in rational terms. His

12:51

name is Alec and I say, "Alec, listen, I

12:54

can talk about this, but if you really

12:56

want to know what I'm talking about, you

12:57

have to do the experiment yourself

13:00

because you're skeptical and you're

13:02

asking me to prove it to you. And I'll

13:04

say, "I can prove it to you if you will

13:06

do the meditation, if you'll do the

13:07

breath work, if you do the psychedelics,

13:09

you can know there's an authentic

13:11

spiritual reality that you don't believe

13:13

is there." It's like that story about

13:15

the guy that lost his key under the and

13:18

he's looking under the lamp post because

13:21

well, that's where the light is, but

13:22

it's not there, clearly. So, if you're

13:24

asking people to become enlightened by

13:27

just rationality, that's looking for it

13:30

in the wrong place. You won't find it

13:33

there. The light isn't shining there.

13:35

>> You reminded me of a beautiful Vedic

13:37

term in the language you were using in

13:40

the Sanskrit is Antar Akasha, which

13:43

means inner sky

13:44

>> Mhm.

13:45

>> or inner universe as you were saying.

13:46

And it talks about in the same way as

13:48

the

13:49

the external galaxy we're so excited to

13:51

explore and send things to space and

13:54

figure out what's going on out there,

13:55

but the inner sky is as vast if not more

13:59

and as deep and profound and

14:03

unseen as that outer sky. And we don't

14:05

have that curiosity or that energy. I

14:08

wanted to ask you because I think one

14:10

thing I don't take for granted anymore,

14:12

John, is that

14:13

for those of us who have had spiritual

14:16

awakenings and spiritual journeys, and I

14:18

agree with you on the rational part. I

14:20

think the way you explained that is is

14:21

brilliant and and I couldn't agree with

14:23

you more.

14:24

Although I think sometimes we assume

14:26

that everyone wants to have that

14:27

experience or we assume everyone should

14:30

go for that experience. And I found that

14:33

I was lucky. I met people who

14:35

had had enlightened experiences and that

14:39

made me open up to the idea that A, it

14:41

was possible. B, it existed.

14:45

And C, it could happen for me. And there

14:47

was this feeling that I would meet

14:49

someone that I could tell was operating

14:51

in a different realm. They were happier.

14:53

They were more conscious. They were more

14:55

at peace with themselves and others.

14:57

They operated and

14:59

carried themselves differently and

15:01

because I got to see that witness that I

15:03

recognized that there was a difference

15:05

between observing them and observing

15:07

someone else. And that made me believe

15:09

that there was another reality that I

15:10

could want to pursue. But I think for a

15:13

lot of people they hear us and they hear

15:15

people and they say, "What's the point?

15:17

Like I'm trying to I'm paying bills. I'm

15:19

trying to survive. Like

15:20

>> Will that help me be more richer and

15:22

more successful?

15:23

>> Right.

15:24

>> Cuz they're pursuing a different path.

15:25

>> So you're saying that actually tapping

15:28

into this alternate reality

15:30

has benefits in the material world as

15:33

well.

15:33

>> Of course it does.

15:34

>> Yeah.

15:35

>> We started this conversation off by

15:36

talking about, well,

15:38

uh capitalism and consciousness, you

15:39

know, I I don't know how to see how

15:41

those things could fit together back

15:42

then. You know, I remember the you read

15:44

the Herman Hesse book Siddhartha?

15:46

>> Yes, of course, yeah.

15:47

>> And and so he did it backwards. Most

15:49

people uh

15:50

come to spirituality later, he came to

15:52

it at the beginning. But then he he took

15:54

what he had learned and he could apply

15:56

it in the in the material world, so to

15:58

speak, and it helped him be a better it

16:00

helped him make him wealthy because he

16:02

kind of had his interior together, which

16:05

made it easier. But a lot of times

16:07

people are not interested in the

16:08

interior interior part because they feel

16:11

like, well, it I don't see how that's

16:12

going to help me in my day-to-day

16:15

pursuit of wealth, fame, success, power,

16:19

whatever that But those things,

16:21

ultimately, what people will discover

16:23

when they get those, that they don't

16:24

really make them happy.

16:26

What makes people happy, ultimately, is

16:28

love. And uh

16:30

having that uh connection

16:33

to other people, to ourselves, and to

16:36

the larger universe that we're part of.

16:38

>> Mhm.

16:39

>> It's not that money or fame or power are

16:40

bad things. It's just that they're most

16:43

people get addicted to them if they

16:44

pursue them, and then they forget about,

16:46

like Siddhartha did in his book, he

16:48

forgot about, oh, I forgot as he got

16:50

deeper in the material plane, he got

16:52

lost in it. So I think

16:54

people that are dedicating their lives

16:55

to

16:57

to making money or or

16:59

pursuing something in the material

17:00

plane, if that's what their whole life

17:03

is devoted to, they will find when they

17:04

get if they when they get it, that it's

17:07

not really what they wanted all along.

17:09

And so if you can do these things

17:11

together, you pursue your own interior

17:15

spirituality, your own interior growth

17:17

as a as a as a person, the spiritual

17:19

part of you, as that develops and opens

17:22

and awakens, then you're going to

17:25

appreciate the external world even more

17:28

because it's beautiful. And but most

17:31

people don't even notice it's beautiful

17:32

because they're locked in their heads,

17:34

they're locked in their own egos, and so

17:36

they're they're trapped there to a

17:37

certain extent. But once you can begin

17:40

to break out or or help that ego get

17:42

That's what I like to say, the ego is a

17:45

it it should be a servant, not the

17:46

master. And once you get the ego kind of

17:49

where it needs to be and not driving the

17:51

car but in the backseat,

17:54

um

17:54

then you're in a position to have all

17:56

have it all, which is to be to achieve

17:58

the success that you want in life while

18:01

having the relationships that you want,

18:02

while having your own spiritual joy

18:05

because that's what it is. As you awaken

18:07

to that part of your being, you

18:09

experience a lot more love and joy, and

18:11

those are those give our souls

18:12

satisfaction.

18:13

>> I was reflecting on this recently, this

18:16

idea that the material world is always

18:19

made it about the pursuit of and having

18:22

certain things

18:24

as being the goal of life or as being

18:26

the success of life. And I was

18:28

reflecting on how spiritually,

18:29

especially in Eastern traditions,

18:32

whether you have something or you don't,

18:34

i.e. money, fame, power, control,

18:37

is actually irrelevant. It's whether you

18:38

have freedom from envy, freedom from

18:41

ego, freedom from

18:44

anger, freedom from lust, freedom from

18:46

illusion because

18:48

you could have everything in the world

18:49

and be envious and feel like you don't

18:51

have anything.

18:52

>> I've been fortunate to know several

18:54

billionaires, for example, where they

18:56

have, you know, everything uh they could

18:59

possibly want in the material plane.

19:02

But

19:03

they're comparing themselves to people

19:05

that are even more successful, richer,

19:08

and they feel like somehow or another

19:10

life's is complete, and it's like you

19:13

can have anything you want materially,

19:16

and it's your envy that's making you

19:18

unhappy.

19:18

>> Correct.

19:19

>> Well, I have found it to be a very

19:20

useful habit is is when

19:23

my friends or anyone has prosperity and

19:26

success for me to be truly happy for

19:28

them, rather than uh than feel envious

19:31

of them. I feel like envy is a a very

19:33

insidious trap that spoils the joy of

19:37

life.

19:37

>> Absolutely. And and I would say to

19:39

people, you either have the choice to

19:41

envy people or study them. And if you

19:43

envy them, then you don't get anywhere.

19:45

But when you study them, you have the

19:47

opportunity to

19:48

>> I like that a lot. I'm going to I'm

19:49

going to I'm take That's a takeaway for

19:50

me today. Thank you.

19:51

>> do. Yeah, absolutely. I've I focused on

19:53

that heavily because I always reflected

19:55

on I was in the same way as you,

19:57

appreciating others, admiring others,

19:58

but I saw the key part was studying them

20:00

and wanting to learn from them. And all

20:03

of a sudden, you didn't

20:06

feel that they were that far away. You

20:08

felt so much closer to them and closer

20:09

to that success for yourself and that

20:11

abundance for yourself. Going to your

20:13

point on ego death, I I love that you

20:15

use that language. Could you describe

20:18

what an ego death is for someone who may

20:20

be new to the idea or or may not be

20:22

aware of how you're referring to it?

20:24

>> We're very attached to our ego. I mean,

20:27

we in fact think that's what we are. We

20:30

believe we are the ego. We believe we're

20:32

body and we're an ego. And so, the ego

20:35

is the part of us that feels like it's

20:37

separate. Hey,

20:39

I'm John.

20:41

You're you. That's a book.

20:44

This is water.

20:45

This is a microphone. These are

20:48

different than me. They're not me.

20:50

And so,

20:51

we have this great feeling of

20:55

individuality and separateness that is

20:58

it's so real to us that we think that's

21:02

actually reality.

21:04

And so,

21:06

with the ego death or

21:09

a better way to put it cuz death is a

21:11

scary word is a sort of your ego

21:13

disappearing. You don't have that sense

21:15

of separation any longer. You don't

21:18

identify with your separation. And the

21:21

metaphor I like to use is is like

21:23

clothes. So, I have clothes on today.

21:26

They're not me. I'm not my clothes. And

21:29

I'm I'm going to go home and I'm going

21:30

to take my clothes off.

21:32

Maybe I'll wear them again, maybe I

21:33

won't. I'll wear something different the

21:34

next day. That's not who I am. I don't

21:37

identify with my clothes. Most people

21:39

don't, but some people do. Some people

21:41

actually feel really, really attached to

21:43

their clothing. And so, I'm not my

21:46

clothes and I'm not my ego. And until

21:49

you can actually

21:51

have an experience where

21:53

your ego is dissolved, you won't really

21:57

understand what I'm talking about. But

21:59

one of the great things about it is is

22:00

that once you realize you're not your

22:02

ego, you can also begin to let go of

22:04

your fear of death.

22:05

>> Mhm.

22:06

>> Because what we are at the deeper part

22:08

of our being is

22:10

the one self, the one being. We all are.

22:12

So, in a sense, we are immortal,

22:15

but not our egos aren't. So, that's the

22:18

thing that freaks people out. It's like

22:19

I always like to say it's another

22:21

metaphor, it's like

22:22

when I die, I'm going to

22:24

Oh, yes. I remember. Here I am again.

22:27

And I'm not John Mackey. I'm not that

22:29

ego. I'm not that The body's going to

22:31

dissolve and disappear and

22:33

but the essence of what we are,

22:36

the the one being, the one self is

22:38

there, always. And always has been and

22:40

always will be. And as as you realize

22:43

that, it's like our greatest fear, of

22:44

course, is death. And you can begin to

22:47

let that go. And by the way, once you

22:48

begin to let that fear go, then you can

22:50

really see your life as this adventure.

22:52

Whatever happens, it doesn't matter.

22:53

It's just like a dream. In fact, I do

22:55

think life is really a dream. And I

22:58

think that's a good metaphor to

23:00

understand what we're doing here. I

23:02

Often times will describe it as um have

23:05

you had the experience of a lucid dream

23:06

before? So in a lucid dream, we we

23:09

become conscious that we're dreaming.

23:12

And once you become conscious that

23:14

you're actually dreaming,

23:15

you can begin to take control of the

23:16

dream and you can you can you can create

23:19

it however you want it to be. And once

23:22

you begin to realize that you're in a

23:23

dream here,

23:25

then you can become conscious and then

23:27

you can begin to create a happy dream, a

23:30

dream of love, a forgiveness, a dream of

23:34

on your own hero's journey so to speak,

23:36

a kindness, compassion. That dream

23:38

begins to change as you wake up. It

23:40

becomes a happier and happier dream

23:42

because that's the dream that you're

23:43

creating. I always tell my friends it's

23:45

like I believe in the multiverse and

23:47

it's like cuz when I get to a doom and

23:49

gloomer that says we're all going to

23:50

we're going to destroy everything, I

23:51

says, "Well,

23:52

yeah, I not me.

23:54

>> [laughter]

23:55

>> That's not my dream. My dream is going

23:56

to get better and better and better, but

23:58

the multiverse is real because all

24:00

possibilities are being realized and I

24:02

said, "There'll be some version of John

24:04

Mackey that goes down that horrible path

24:07

with you. I'm just letting you know

24:09

it'll be a different one than this guy."

24:10

>> [laughter]

24:12

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24:49

>> And I think C.S. Lewis wrote it best

24:52

that you don't have a soul, you are the

24:54

soul and you have a body.

24:55

>> Oh, yes, that's beautiful.

24:56

>> And yes, that's one of my favorite

24:58

favorite

24:59

>> C.S. Lewis fan.

25:00

>> Yeah, me too. And so, it's one of my

25:01

favorite favorite statements that you

25:03

don't have a soul, you are the soul and

25:05

you have a body. And I loved your

25:07

metaphor about the clothes. It reminds

25:09

me of a verse in the Bhagavad Gita which

25:11

talks about that just as we put on

25:13

clothes and take them off every day, the

25:15

soul takes on new bodies and takes them

25:17

off and takes on new ones.

25:19

>> Exactly.

25:20

>> And and that cycle continues. And I

25:22

think that there's such a liberation to

25:25

that acceptance as well. In that ego

25:28

death, as you called it, that if I start

25:30

to think I am my clothes or I am my car,

25:33

imagine how hard life becomes.

25:35

>> Yes.

25:36

>> Imagine how difficult it becomes if

25:38

every time your clothes get a bit dirty

25:40

or there's a little rip on them or

25:42

there's, you know, someone knocks into

25:44

your car. And we even say that when

25:45

someone hits our car, we say, "Someone

25:47

hit me."

25:48

>> Oh, yeah. I never thought about that. We

25:49

do, don't we?

25:50

>> They

25:51

They hit our car, but we go, "I got hit

25:52

today."

25:53

Uh and and so, it's so interesting how

25:55

quickly we identify with our material

25:57

casing.

25:58

>> Yes.

25:59

>> And and what we operate in. And I wanted

26:01

to ask you that how does that then

26:04

translate to business and to building a

26:07

life in the dream, as you called it?

26:10

When you're now trying to operate in the

26:12

dream, how does that realization

26:14

actually help? Are you now visioning in

26:17

alternate realities? Are you now

26:19

strategizing differently? Like, how does

26:20

that make you approach building Whole

26:22

Foods differently? Because Whole Foods

26:24

is very tangible. It's very real.

26:26

>> The way I think about it and I The first

26:28

chapter in the book is called The Game

26:30

of Life. And the very last chapter in

26:32

the book is called The Infinite Game.

26:34

And if the one self, the one being has

26:37

always existed,

26:39

and the the and I think Hinduism talks

26:41

about this in the Vedanta, we're in the

26:44

one in the stillness and in pure

26:47

beingness and bliss,

26:49

and then

26:50

the Big Bang occurs and we explode into

26:52

the multiverse on our adventures and

26:55

then we come back together again. And

26:57

that's that's the infinite game. We do

26:59

it and we'll always do it. And so once

27:01

you realize that it's all a game, that

27:04

every possibility is realized, we're

27:06

just going to infinitely create, then

27:07

you can you can frame it up so there's

27:09

just this

27:11

fun game. Games are to be fun and that's

27:15

a better way to live. It's living your

27:16

life

27:18

as it's fun and loving and joyful and

27:22

that you're creating.

27:23

We are very happy when we're creating

27:25

things. Watch children, they're

27:27

endlessly creative, they're endlessly

27:29

playful. I always tell people, you want

27:31

to make a friend with a child, all you

27:32

have to do is one thing. Just play with

27:35

them. When you play with a child, they

27:36

start to trust you. They begin to find

27:39

that you're you're fun to hang around

27:41

with. You're not like all those other

27:42

mean grown-ups. I just think that is a

27:45

good metaphor for existence itself, the

27:48

metaphor of the game. But an infinite

27:50

game that we are creating ourselves and

27:52

playing, eternal play, because you have

27:54

an infinite amount of time. I mean,

27:56

there's no beginning, no end, there

27:57

never will be. So, yeah.

28:01

Find your own, connect with your soul,

28:03

find out what your soul wants to do and

28:05

then do it. And have fun and and and do

28:09

good in the world.

28:10

>> I think play is a great analogy because

28:13

play is not mental.

28:15

And I think when you say find out what

28:17

your soul wants to do, I think the hard

28:19

part is we're we're up here going

28:21

well, I don't know what my passion is, I

28:23

don't know what to do. And I'm and I'm

28:25

speaking on behalf of I know people's

28:27

genuine troubles when they're listening

28:28

to the show and they're like, well, Jay,

28:30

look, I don't know what my passion is, I

28:31

don't know where to start, I don't know

28:33

what skills I have and these are all

28:34

mental

28:35

arithmetic exercises. Whereas what

28:38

you're saying is not on that level. So,

28:39

how do we get out of our heads?

28:41

>> Here's the thing.

28:43

Those are clues.

28:45

The best way is to go directly to the

28:47

source, vis-a-vis

28:49

breath work, meditation, do spiritual

28:51

exercises. However,

28:54

one clue is the things that give you

28:56

joy.

28:58

That's a clue to who you are and what

29:00

and what your own heart is calling you

29:02

to do. So, I often I get asked all the

29:05

time. I'll probably get asked that

29:06

tonight when I'm busy talking to this

29:08

university is like, well,

29:11

you know, how do you know what your

29:12

heart wants you to do? And I said, you

29:15

know you're on the path when you're

29:16

happy.

29:17

When you're listening to your heart and

29:19

it's bringing you joy and discovery and

29:22

creativity and play, you're you're on

29:25

your path. You

29:27

And when you it's when you're not

29:28

experiencing those things that you're

29:30

not on the path. And so, the things that

29:33

that draw you in like for me when I I

29:35

moved into that co-op and I had my food

29:37

awakening and all I was interested in

29:40

Well, I just wanted to learn about food.

29:41

I want to learn about agriculture and

29:43

and and organic and regenerative and

29:46

sustainable and and natural foods and it

29:49

was like I couldn't get enough of it

29:51

because I was so interested in it. So,

29:53

those are all clues to what makes your

29:56

heart sing.

29:57

That's who you're being. That's That's

29:59

in this dream. That's what you're trying

30:01

to create and you can get in touch with

30:03

that through spiritual exercises. In my

30:05

case, you know, I my parents wanted me

30:07

to be a professional and my my I talk

30:09

about in the book, my mother died

30:10

feeling like I was a failure.

30:12

She died 1987 because for her, her son

30:16

was a grocer.

30:18

And for that, I was so downwardly

30:19

mobile. I never graduated from college.

30:21

I just I have 120 hours of electives. I

30:23

just studied philosophy and religion,

30:25

whatever I was interested in. Got a

30:26

great education. I just didn't get

30:28

credentialed. And for her, the

30:30

credentials are what really mattered.

30:32

But I was I was off on my pursuit. I I

30:35

was on my hero's journey and it was

30:37

giving me happiness and joy and that's

30:39

how you know.

30:40

>> How do you know the difference between

30:42

the happiness and joy and the discomfort

30:45

that comes even in the happy and joyful

30:48

path versus the discomfort

30:51

that is not your path? Because I think

30:54

when people think of like, am I happy

30:56

and joyful,

30:57

then things get a bit harder or like

30:59

you're saying, there were days when

31:00

Whole Foods could have failed like and

31:02

it doesn't get easy and then you're

31:03

like, oh well, is this bringing me joy

31:05

now? So how do

31:06

>> We have to introduce another character

31:07

to the story. I mean, we talked about

31:09

the ego. But part of our ego is what

31:12

what I and others call the internal

31:14

critic.

31:16

The The ego really doesn't It judges

31:18

everyone. The ego's constantly judging.

31:20

That's the part that's envious. That's

31:22

the part that's angry. That's the part

31:25

part that somebody cuts you off in

31:26

traffic, you know, you you say curse

31:28

words. And that's the one that's judging

31:30

us all the time. Like As I got deeper

31:33

into my own spiritual journey, that I

31:35

saw that the critical life issue for me

31:38

was

31:39

I

31:40

am not worthy of love because I'm not

31:43

perfect.

31:45

I do things that I'm regret I do

31:47

sometimes identify with the ego and I do

31:49

things that later on I think that was a

31:52

I shouldn't have said that. That was and

31:53

I But then I have to go, you know,

31:56

practice forgiveness to move through it.

31:58

There is that part of us that is

32:00

constantly judging and it That's what it

32:02

does all the time. It judges everyone

32:04

else

32:05

and it judges and mostly judges

32:07

ourselves and then those judgments for

32:08

ourselves we project out into the world

32:10

into the dream and then the dream is

32:11

manifesting all the time. Our emotions,

32:14

our thoughts are always creating the

32:16

dream. Here's an interesting thing about

32:18

the dream.

32:19

We're always a character in our own

32:21

dreams, right?

32:22

Who are the other characters that seem

32:24

to be acting independently of us? We're

32:27

the dreamer.

32:28

How can they do things different? How do

32:30

they And how's that even happen?

32:32

And once you begin to realize, oh my

32:34

god, I'm the dreamer. I'm creating those

32:36

characters as well.

32:38

And they're they're representations of

32:40

some of my other inner thoughts,

32:41

emotions, judgments, and whatnot.

32:44

Once you realize that, then it's like

32:46

you you stop being a victim in your own

32:47

dream. So, if if these things are not

32:50

working out for you the way you want,

32:52

that the internal critic wants to

32:54

project it out into the dream and say,

32:57

"I'm a victim. These people are are

32:59

should be treating me differently. I

33:00

feel righteous in being angry." But

33:03

again, you're putting out those emotions

33:05

that are not furthering your life and

33:07

not bringing you joy and happiness. And

33:09

then you get you sort of get stuck in

33:11

it. You get trapped in it. And I think

33:13

that's that's the human condition in a

33:15

way. The spiritual journey is to awaken

33:17

to realize, "Oh my gosh, it is a dream.

33:20

I'm the dreamer. I'm a character in the

33:22

dream. And so then, how do I treat all

33:25

the other characters the way I want to

33:27

be treated?"

33:27

>> Mhm.

33:28

>> And that's with love, compassion,

33:30

forgiveness, thoughtfulness. Then that

33:33

dream begins to change.

33:35

>> Is that's the energy we put out?

33:36

>> But you know, it's a it's a path because

33:38

we will forget. Here's Here's what I

33:40

always tell people, you'll forget.

33:42

You'll go back and you'll start

33:43

listening to the ego and the internal

33:45

critic and you'll judge and you'll but

33:46

you'll forget that, "Oh, yes, I'm I

33:49

remember now. It's It's It's It's my

33:51

spiritual path. It's just a dream." I

33:53

guess one of the big lessons I learned,

33:54

Jay, is that the past is doesn't really

33:57

exist. The past is gone. All that's real

34:00

is right now in this moment. That is

34:03

what's real. And in this moment, you can

34:06

choose again. In this moment, you can

34:08

choose love. In this moment, you can

34:10

choose forgiveness.

34:12

And then if you forget,

34:14

that's okay. Because that's the past.

34:16

And now in this next moment, you can

34:18

choose again. We have this freedom.

34:20

That's our freedom. We have freedom in

34:22

the moment to choose love, to choose

34:25

peace, to choose kindness, to choose

34:27

forgiveness, to be alive, to be playful.

34:29

And it's okay if we forget. If you get

34:31

down on yourself for forgetting, then

34:34

you're you're empowering that ego to

34:35

judge you as not perfect. But when

34:37

you're sharing love in the moment, you

34:39

are perfect.

34:40

So, you can be perfect in the next

34:42

moment by just choosing again to be

34:46

present in the moment. And in the

34:47

moment, there is love.

34:49

>> How did you transfer that energy? Like,

34:53

I'm imagining you as you're building

34:55

this

34:56

huge company, before you're walking to a

34:58

meeting, when you're leading a staff

35:01

meeting, when you're meeting

35:02

stakeholders,

35:03

how was this translating into reality?

35:07

What does that look like

35:09

when you're leading a company? Because

35:10

you may not be saying these words, but

35:12

you're trying to live them.

35:13

>> First of all, I didn't do it perfectly.

35:16

I didn't stay in the love space all the

35:17

time.

35:18

I got angry, I got judgmental, I got

35:20

afraid, I all the you know, fear, envy,

35:23

they're they're they're all there. I I

35:25

didn't claim that I did Whole Foods in

35:26

any kind of enlightened way all the

35:28

time. I always said Whole Foods was my

35:30

ashram. That was the place where I got

35:32

to practice.

35:33

>> Mhm.

35:33

>> I get to practice forgiveness. I get to

35:35

practice being the returning to love. I

35:38

did learn some good things. We did I

35:39

always tell people,

35:41

if you want to have a more loving

35:42

business, the single thing I practice

35:45

that I most recommend, we would end all

35:47

our meetings at Whole Foods with

35:48

appreciations.

35:49

The the two things that can shift that

35:51

make the mental shift, emotional shift,

35:53

the spiritual shift, one is gratitude. I

35:56

start my days with gratitude because it

35:58

opens the heart. And then you practice

36:01

forgiveness when you feel like

36:03

somebody's wronged you, you practice

36:05

forgiveness. But most importantly, we

36:07

would end our meetings with

36:08

appreciations.

36:09

>> Mhm.

36:10

>> That's incredibly powerful. It's very

36:12

hard for people to stay in a judgmental

36:14

frame when you've just appreciated them

36:17

in an authentic way. I always say people

36:18

can know the difference between somebody

36:20

who's flattering them

36:22

because they can feel like they want

36:23

something from me versus somebody who's

36:25

genuinely appreciating us. It's very

36:28

hard to keep your heart closed to that.

36:30

And so, as we practiced appreciations in

36:32

our meetings, I could see the love in

36:35

the larger team, in the larger group

36:37

spreading. We did it at every level. And

36:39

that one technique is very, very

36:41

powerful. I always encourage people that

36:43

are running businesses or even just

36:45

running a team, if you end your meetings

36:47

with appreciations, you will find

36:49

consciousness begins to shift in the

36:50

dream.

36:50

>> I'm so glad you brought that up. I

36:52

remember when I was a monk, one of our

36:54

practices after completing a service or

36:57

completing an offering that we were

36:58

doing, whether it was

37:00

you know, feeding the homeless or or

37:02

serving in our local communities,

37:04

whoever led that project would go around

37:07

the room and honor and appreciate each

37:10

person who was serving with them.

37:13

And so, when I started my company, I

37:14

would do that at like our Christmas or

37:16

holiday dinners or at at our team events

37:19

or whatever, I'd go around the room and

37:21

individually speak uniquely about each

37:23

person in the room who is doing

37:25

something, and people found it so

37:26

strange, and to me it was the most

37:27

normal thing I'd done growing up, and

37:30

and it's become such a beautiful ritual

37:32

that we have because

37:34

I find it so beautiful to reflect on

37:36

people's individual contribution and the

37:39

value that they've brought and to remind

37:40

them of it.

37:41

>> You're seeing their beauty. You're

37:43

seeing the the God part of them, and you

37:45

are helping them to see it.

37:47

>> Mhm.

37:48

>> Because as you express that

37:49

authentically, they can feel your love

37:51

for them. And they begin to wonder,

37:54

maybe I'm actually more lovable than I

37:56

thought.

37:56

>> Yes. Yeah, [laughter] exactly. And and I

37:58

think

38:00

we feel the most unloved when we feel

38:03

unseen.

38:04

And so, if you really want to make

38:06

someone feel loved, you can only do that

38:08

by making them feel seen. When people

38:11

feel seen for who they are and what they

38:13

contribute and what they bring and how

38:16

much they have to give and share, then

38:18

they not only do they see it in

38:20

themselves, but they feel truly seen, so

38:23

they feel truly loved.

38:24

>> That's why the what the greatest gift we

38:26

can usually give anyone is just to be

38:28

present for them in the moment, not lost

38:31

in our thoughts. It's not, you know, we

38:33

we tend to if we listen, we start

38:35

thinking about what we want to talk

38:36

about or what we're going to say, and we

38:38

lose presence. But the greatest gift

38:40

when you can just be fully present for

38:42

someone,

38:43

you are loving them by just being

38:45

present for them, and they feel that

38:47

presence. So, I absolutely agree. It's

38:50

It's It's

38:51

they feel seen. I I like that expression

38:53

of it.

38:54

>> I don't want anyone who's listening or

38:55

watching to be under any false pretenses

38:57

that I'm always operating from this

38:59

space either. Like, I I love what you

39:01

said about there are days when you're

39:03

agitated, and there are days when you're

39:05

frustrated, and there are days when it's

39:07

not love, it's fear, it's insecurity,

39:09

it's it's results. Like, that's the

39:11

normal human experience, and I think

39:14

what I definitely learned is

39:16

and I love that you used the word ashram

39:18

in that sense,

39:19

uh because that's exactly what an ashram

39:22

is. An ashram is a place to practice, a

39:23

place to learn, a place to heal. It's a

39:25

hospital, not a results center, you

39:28

know? I think a lot of

39:29

>> [laughter]

39:29

>> people don't realize. I remember

39:31

one of my first days in the monastery,

39:33

my teacher told me, he said, "Don't

39:34

forget this is a hospital. Like,

39:36

everyone next to you has got an illness,

39:38

and so do you. And the moment you start

39:41

thinking everyone around you is perfect

39:42

is when you won't like this place at

39:44

all, because you came here seeking

39:46

perfection, when actually you should

39:48

have come here seeking practice."

39:50

>> Obviously, you found a good found a good

39:52

teacher.

39:52

>> I do. I'm very lucky. I have I have a

39:54

great set of teachers. Um but I love the

39:57

the use of

39:58

the language appropriately. It functions

40:00

so well, and I love that we're having a

40:02

spiritual conversation about business.

40:04

This is so fulfilling to me. So, thank

40:06

you so much for for this opportunity,

40:07

because it's such a new take. We've had

40:10

business leaders on the podcast before,

40:12

but this is a very different thing.

40:14

When you're thinking about growth, I

40:16

think going back to that conscious

40:18

capitalism point earlier, I do think a

40:21

lot of spiritual people still feel hung

40:24

up about being ambitious, about being

40:28

results-driven,

40:30

about being focused on a goal. They feel

40:34

in some way deep inside of them we have

40:36

that wiring that if you're striving for

40:39

more, you're in some way ungrateful,

40:43

unsatisfied.

40:44

>> could be desired. Yeah, so let's talk

40:45

about that.

40:46

>> If that's your ashram, it's a more

40:47

difficult path.

40:49

You know the old saying, it's easy to be

40:51

a saint on a mountaintop.

40:53

I'm talking about being a saint while

40:55

you're building a business. That's not

40:57

so easy to do because um happens.

40:59

And how you respond to that, that's your

41:02

opportunity is how you choose to respond

41:05

to the circumstances you find in in your

41:07

dream. How do you How will you show up?

41:09

And I think the key is you won't always

41:11

show up well. You'll make some mistakes,

41:13

but don't have to get lost there because

41:15

you can remember who you are. Remember

41:18

who you are. And in that next moment you

41:20

can choose differently. We can snap back

41:22

to it right now, whenever we want to.

41:25

And that took me a long time to learn.

41:27

Sometimes I might be lost in the dream

41:29

for for days and days, even weeks at a

41:31

time. And then I'd remember, "Oh my god.

41:34

Look, I've been such a jerk." And then

41:37

in instead of bang beating myself up for

41:38

not being perfect, it's like, "Yes, but

41:40

this next moment I no longer I am

41:43

present again.

41:44

I'm back into the love space."

41:46

>> People often ask me like why like how

41:48

how do you function in business and

41:50

obviously now I live in LA and

41:51

everything else and it's I actually

41:53

relish the battle because I'm reminded

41:56

every day that I'm not a saint when I'm

41:58

here. Whereas on the mountaintop, I

42:01

could potentially believe that I've made

42:03

>> think you're a saint, yeah, you've

42:05

already you've already forgotten.

42:06

>> Yeah, exactly. Exactly. [laughter]

42:08

>> The ego's always try It's like, "Oh,

42:10

you're going to do this spiritual thing?

42:12

I'm going to be the very best there is.

42:14

>> Exactly. Exactly.

42:15

>> That's the ego trying to maintain

42:17

control, so to speak.

42:18

>> I love the idea that I live in a

42:20

universe that constantly holds up a

42:23

mirror to me because I'm constantly

42:25

reminded of my desires, my lower nature,

42:28

my higher nature, my the complexities of

42:31

it. And I love that battle. I relish it

42:33

because that's what reminds me to stay

42:35

on the journey and stay on the path and

42:37

stay committed. And I wanted to ask you

42:40

like when you

42:42

had moments of difficulty

42:46

where you feel you are moving away from

42:47

love in business and away from

42:49

compassion,

42:51

did you come up with any practices or

42:52

habits or tools that

42:55

locked you back in?

42:56

>> People would also oftentimes when you

42:58

have a difficult situations, let's say

42:59

you have to fire somebody

43:01

or you have a business that you're going

43:03

to shut down. These are very painful,

43:05

very very difficult things to do. You

43:07

know people are going to be hurt.

43:09

And because we know that people are

43:11

going to be hurt, then the call and the

43:14

only right call is compassion. But you

43:16

have to think about what's the

43:17

collective good for all and you have to

43:19

make some difficult decisions because

43:21

you're always thinking, "What's my

43:22

win-win-win solution? Good for me, good

43:24

for you, good for all of us." And that

43:26

sometimes means you have to do difficult

43:27

things.

43:28

But it's how you do that makes all the

43:30

difference and how you show up. If you

43:32

show up in your heart with love and

43:34

compassion,

43:36

you're probably going to have a even

43:38

though it's difficult, it's probably

43:39

going to go well and you'll maintain a

43:41

relationship because they can feel your

43:44

genuine love for them.

43:46

If you do it with judgement

43:48

and anger, it's like, you know, you're

43:49

just getting what you deserve, then

43:51

you've missed it. That's

43:53

another opportunity, we'll say, to to be

43:56

in the heart space and do the difficult

43:58

things. It's like it's a skill that you

44:00

have to practice. And if you practice

44:02

it, you will get better at it. And

44:04

you'll still to mistakes, but then

44:06

you'll learn from those mistakes. If you

44:08

just continue to view it all as an

44:09

opportunity to learn and grow and

44:11

spiritually evolve and that you will

44:13

make some mistakes and you will learn

44:15

from them.

44:15

>> Mhm.

44:16

>> And it's like you were talking about

44:18

learning from those that, you know,

44:20

instead of envying them, you you study

44:22

them. Well, it's the same thing with you

44:24

you learn from your own mistakes. One

44:26

practice that's very helpful here, Jay,

44:28

is to have people that love you

44:31

that you can talk about all the stuff

44:33

with and they will tell you the truth.

44:35

>> Mhm.

44:36

>> They'll say, "John,

44:38

you you were really harsh in that. You

44:40

You You were not You were not in a

44:41

loving space when you did that, were

44:43

you?" And it's like, "No, I really

44:45

wasn't." And he says, "Well, what are

44:46

you going to do about it?" And I said,

44:47

"I'm going to go apologize." I I really

44:49

do think we underestimate the power of

44:52

forgiveness. We will make mistakes,

44:55

mess up,

44:56

fess up. When you make a mistake, when

44:58

you hurt somebody, when you're not in

45:00

your heart, when you're in an angry,

45:01

judgmental space,

45:03

the next moment you can choose love and

45:04

part of choosing love is to go ahead.

45:06

The ego doesn't like to admit it made

45:07

mistakes. It doesn't like to apologize.

45:09

It doesn't like to ask for forgiveness.

45:11

But that will restore you into that love

45:15

flow. So, you have to be willing to go

45:18

ahead and admit that you're not perfect,

45:21

that you made mistakes and then as you

45:23

do that, you can then let go of it and

45:26

then you can return.

45:27

>> Yeah, John, you talk about the term

45:30

servant leadership and I feel like today

45:33

more than ever we don't really have good

45:36

role models of the

45:37

>> have it. We don't have it. Our

45:38

presidential race is certainly

45:40

>> it's so far [clears throat] away from

45:42

that and I feel like servant leadership,

45:45

compassionate leadership, conscious

45:46

leadership, all of these things you'd

45:48

hope are in business schools and

45:50

colleges and universities, but they're

45:52

not. And if it does come up, it comes up

45:54

because it's hey, it'll be profitable to

45:56

be this way or we still haven't got to a

45:58

place where people realize that

46:01

we should create businesses because

46:02

they'd be good for our kids and future

46:04

generations or we should create

46:06

something that positively impacts the

46:07

world. And we're still not there yet.

46:09

I'm going to

46:09

>> tell you something you probably never

46:10

thought about before. Who teaches in

46:12

medical schools?

46:14

>> Professors, I mean

46:15

>> They're doctors.

46:15

>> Yeah.

46:16

>> Who teaches in law schools? Lawyers.

46:18

>> Lawyers, right.

46:18

>> Who teaches in our business schools?

46:20

Not business people.

46:22

Uh they're intellectuals. They're

46:23

academics.

46:25

And it's not that that's bad. It's just

46:26

that they don't have the experience

46:30

of actually

46:31

leading. They have a theory about

46:33

leadership. There's a reason why medical

46:36

schools and and law schools actually

46:38

have real professionals that are

46:40

teaching them the skills that they need

46:42

to know. And I think it's part of where

46:44

we've gone wrong in business. We have

46:47

people that have almost no experience in

46:48

business teaching our students. So they

46:51

can't teach from actual experience of of

46:54

leadership. They don't really know about

46:57

it because they have never really done

46:58

it.

46:59

>> Yeah.

46:59

>> So that's one reform that we need to do.

47:01

There needs to be sort of a tradition, I

47:02

think, that uh if you're passing your

47:05

wisdom on, if you're if if you're a

47:06

retired business leader, that you should

47:08

be It's one reason I'm going to go speak

47:09

at this university tonight. I'm going to

47:11

be talking to business students and I'm

47:12

going to be sharing my experiences as we

47:13

talk about this book.

47:15

That's going to be invaluable to them

47:16

because that's not something they're

47:18

getting in an MBA program.

47:19

>> Obviously, the decision to sell to

47:21

Amazon was not one that you made

47:23

lightly.

47:24

>> No.

47:24

>> Explain what was hard, easy

47:27

about that decision.

47:28

>> the choice about, you know, where do you

47:29

start the story? And in this case, I

47:32

won't give the background for how we got

47:33

into this position, but the short answer

47:36

is Whole Foods is being attacked by

47:38

shareholder activist. Our our stock had

47:40

declined in the last couple of years,

47:42

and then a shareholder activist is

47:43

somebody that generally wants to make

47:46

change to get the stock price up, and

47:48

then they'll make they'll make money

47:50

doing that. So they're very short-term

47:51

focused. We had a shareholder activist

47:54

called Jana Partners.

47:55

They didn't want to work with us. They

47:57

just They said, "We're going to take

47:58

over your board and we're going to As

48:00

soon as we get our control of the board,

48:01

we're going to fire you,

48:02

fire other parts of the management team,

48:04

and then we're going to just sell the

48:05

business to the highest bidder, and

48:07

there's not anything you can do about

48:08

it." And left. And a little bit stronger

48:11

language than that. So, for me, it was

48:13

like

48:14

I kept asking this question. It was a

48:16

spiritual question.

48:17

What is the win-win-win solution here?

48:20

What is the best thing for all of our

48:21

stakeholders? How do our customers win?

48:24

How do our employees win? How do our

48:25

suppliers win? How do our investors win?

48:27

How do the communities that we're part

48:29

of win?

48:30

And we I looked at all the different

48:31

alternatives and I kept But I kept

48:33

asking that question. I really do

48:35

believe when you ask the question and

48:37

you stay on it and you keep asking your

48:40

soul for the answer,

48:43

that it it emerges. And

48:46

I remember waking up one morning and it

48:48

just popped into my brain, right when I

48:50

woke up, and I knew it was the right

48:52

answer. It said, "What about Amazon?"

48:55

Because it was kind of a crazy idea.

48:56

Amazon wasn't They didn't have any

48:57

grocery stores.

48:59

I'd met Jeff Bezos the year before at a

49:01

conference, and he and I had really kind

49:03

of hit it off. You know, we we had a lot

49:05

of common interests. Jeff was a He loved

49:07

to read science fiction and fantasy. We

49:10

shared that in common. He liked to scuba

49:12

dive. I've done a lot of scuba diving

49:14

around the world. He's an entrepreneur.

49:16

I'm an entrepreneur. And entrepreneurs

49:18

generally can find lots of things to

49:20

talk about. Talk Talk about their

49:22

businesses. He was very interested in

49:23

Whole Foods.

49:24

We were on a panel together, and so I

49:26

really liked him. I admired what Amazon

49:27

had created, and Jeff is a one of the

49:31

smartest,

49:32

most creative people I've ever met.

49:34

We looked at other possibilities. Maybe

49:36

Warren Buffett would buy the company and

49:38

it'd be in friendly hands. He joked and

49:40

said, "I own Dairy Queen, and I eat junk

49:43

food. This isn't a good fit for me."

49:44

>> [laughter]

49:46

>> And we We talked to Albertsons, and we

49:48

realized, "Oh my god, they

49:50

they would That would be terrible for us

49:52

to be part of that company. Uh we

49:54

thought about going private, but then

49:55

you're taking on, you know, 12, 13

49:58

billion dollars on your balance sheet

49:59

and you have to pay that back and you

50:00

take and you have to pay interest on it.

50:02

The economy has a downturn like it did

50:04

in 2008, you might fail. And you're also

50:07

giving control of your business over to

50:09

private equity people and they'll have

50:10

different different motivations, just

50:12

make quick make money.

50:14

So, we didn't have a good answer and we

50:17

we The other answer was to fight Janna.

50:19

But Whole Foods needed time to turn

50:21

around his business. We needed time to

50:23

lower our prices. If you're selling

50:25

something for a dollar and all of a

50:27

sudden now you sell it for 90 cents, in

50:29

the short run,

50:31

your sales fall, your same-store sales

50:33

fall, your profits fall, and when you

50:36

have activists, you know, that want

50:38

immediate quick turnaround, then that's

50:41

not you we needed that takes a couple of

50:43

years before lower prices will help your

50:45

customers see, well, Whole Foods is

50:47

actually not whole paycheck any longer.

50:49

I I love the store and now it's more

50:50

affordable to shop there.

50:52

When it popped in my brain about Amazon,

50:54

we flew I we They were very interested

50:56

right from the beginning and we flew out

50:58

there and I met with Jeff and three of

51:01

his leaders and I had three of my

51:02

leaders. It was four on four and we

51:04

talked for about three hours just about

51:06

what we could do together. And they were

51:08

not They were not your typical corporate

51:10

types. These were extremely intelligent

51:13

people, very creative. We had They had a

51:15

lot of good ideas about what we could do

51:17

together.

51:18

And I remember when we left there, my

51:20

team and I went to a restaurant and

51:22

we're sitting around talking about it

51:24

and they said, "That was an incredible

51:25

conversation. Those guys were not

51:27

anything like I thought they would be.

51:29

They're so smart and they're so

51:31

creative. It'd be fun to work with them.

51:33

It'd be It'd be a blast." And then it

51:36

was like, "What do you think they liked

51:37

us, too?"

51:38

And it turned out they did and they flew

51:40

to Austin just a few days later and they

51:41

started due diligence and 6 weeks after

51:44

that initial meeting, we struck a deal.

51:46

And when people ask me, are you is you

51:49

have any regrets about selling to

51:50

Amazon? And the honest answer is,

51:54

you know,

51:55

given the circumstances, that was the

51:57

best solution. I regret that the

51:59

circumstances were such that that was

52:01

our best solution. But it was the best

52:03

solution. If I had to do it again under

52:04

the same circumstances, it would have

52:06

been far better than Janna selling us to

52:08

Albertsons or Kroger or some other

52:10

supermarket chain that wouldn't

52:11

understand our values, our culture.

52:12

Amazon has largely not completely, but

52:16

it's largely let Whole Foods keep its

52:17

culture and operate independently. Now

52:19

now it's with me gone in particular, 2

52:21

years now, they are they've made more

52:23

changes than they did when I was there,

52:25

partly because I resisted a lot of the

52:26

changes they wanted to do. Let me just

52:29

point out how it was a win-win-win. We

52:30

got to cut our prices significantly four

52:33

times in the first 2 years. It cost

52:35

Amazon hundreds of millions of dollars

52:37

for us to do that, but they think

52:39

long-term. They're willing to make that

52:40

investment, put Whole Foods on a sound

52:42

or long-term financial footing.

52:44

They increased the pay of every hourly

52:46

team member in Whole Foods within 30

52:48

days of the merger occurring. And that

52:50

cost them hundreds of millions of

52:51

dollars. So that was good for our team

52:53

members, good for our customers. It was

52:55

good for our suppliers because one thing

52:57

Amazon did was study every supplier we

53:00

had, and they discovered we had all

53:03

these suppliers they didn't know about

53:06

that they put into their amazon.com and

53:08

started selling their foods and their

53:10

products. And so it was a big boom. And

53:12

they didn't tell us we had to get rid of

53:13

anybody. They just studied and learned

53:15

from us. It was good for our investors

53:17

because the stock they you know, we sold

53:19

it for 30% more than it was before we

53:22

started talking to Amazon. And

53:25

it was good for the communities that we

53:27

were part of. Amazon did not change our

53:29

philanthropic activities for Whole Food

53:31

the Whole Planet Foundation or the Whole

53:33

Kids Foundation. In fact, they gave more

53:34

money to it. There were lots of taxes

53:36

paid to governments because of the

53:37

capital gains that were done. And so I

53:39

think about every one of the

53:41

stakeholders was better off as a result

53:43

of the Amazon merger.

53:45

But, was it it wasn't perfect. I did

53:47

fight with Amazon a lot. I would say

53:49

Whole Foods is a more heart-based

53:51

company. Amazon's a more professional

53:53

culture. Uh people are there to work

53:56

there for a while, get it on their

53:58

resume, and then get a higher-paying job

54:00

somewhere else. There's not as much

54:01

loyalty in that company. Whereas Whole

54:03

Foods, that that that's the thing that

54:04

surprised Amazon when they dug under the

54:06

hood at Whole Foods, it's like, "Wow,

54:07

you've had so many people working 20,

54:09

30, even 40 years here. How do you do

54:11

that?"

54:12

And I told them the truth. I said,

54:14

"Guys, if you want to if you want

54:15

longevity,

54:16

you just you give people two things.

54:18

Give them purpose. People need purpose.

54:20

They want to feel like their work is

54:22

contributing to making the world a

54:23

better place in some way or fashion or

54:25

helping people. And secondly, they want

54:27

to feel they're loved. They want to feel

54:29

they're cared for. So, if you give

54:31

people purpose and love,

54:32

yeah, why would they ever want to leave?

54:35

Professional cultures don't generally

54:36

give you one of those.

54:37

>> Yeah, and then when you

54:39

resign as CEO in 2021,

54:42

and you did a goodbye tour.

54:44

>> I left in 2022, so it's been 2 years

54:46

ago.

54:46

>> gave notice.

54:47

>> Right, right, right, right.

54:48

>> And I had a whole year of saying

54:49

goodbye.

54:50

>> Understood. But you were my favorite

54:51

CEO.

54:52

>> Oh, it was incredible.

54:53

>> So, did you go to every store?

54:54

>> No, that wasn't possible, but I got to

54:56

every region.

54:57

>> Right.

54:57

>> I did literally talk to tens of

54:59

thousands of team members. And what I

55:01

did for that whole year was just thank

55:02

people.

55:03

Thank you for what you've done for Whole

55:04

Foods. I mean, I got so much love from

55:07

people. It was a beautiful, beautiful uh

55:11

letting go. And I'm you know, still on

55:12

really good terms with the leadership

55:13

there. And and also, my gift to them

55:16

was, "You know what? I'm not meddling at

55:18

all. I'm not judging you." Are they

55:20

doing some things I don't agree with?

55:22

Tons of stuff. But, you know, you've got

55:24

to support the new leadership that comes

55:27

in, knowing that they got to make their

55:28

mark, and they've got to follow their

55:29

own their own hearts in a way. And also,

55:32

[clears throat] here's the thing, Jay.

55:33

I couldn't really do Love Life until I

55:36

gave up Whole Foods. That's what my

55:38

heart was telling me to do. It's like,

55:40

you're not I wasn't happy anymore at

55:42

Whole Foods. I was fighting with Amazon

55:44

some and I wasn't being creative

55:46

anymore. The the game, the playfulness

55:48

of it, the ability to create, that was

55:50

all kind of disappeared for me. I was

55:52

just running a huge corporation for

55:55

somebody else that wasn't the same kind

55:57

of

55:58

I didn't have the same kind of joy in

55:59

it. Remember how I said earlier, you

56:01

know when you're on the right path

56:02

because you're happy?

56:03

>> Yeah.

56:04

>> I wasn't happy. I loved Whole Foods

56:07

and I but I wasn't experiencing that

56:10

same joie de vivre that I had

56:13

before that was sold. And so but it was

56:15

hard for me to let go of it cuz I loved

56:16

it so much.

56:17

>> Yeah.

56:18

>> But when I did let it go, then the new

56:21

possibilities emerged.

56:22

>> You said something beautiful there about

56:24

what it takes to keep people purpose in

56:26

love. I want to ask you for all the

56:29

entrepreneurs that are listening,

56:30

startups, new companies, founders, large

56:33

companies,

56:35

what is your best advice on hiring and

56:38

attracting good people?

56:40

>> I've always been good at attracting good

56:42

people because I have a lot of passion,

56:45

a lot of purpose, a lot of charisma and

56:47

people are drawn to that like moths to

56:49

flames. But I've never been very good at

56:51

hiring people and I I believe people's

56:54

weaknesses come out of their strengths

56:56

and one of my strengths is I really see

56:59

the beauty in people. I see the goodness

57:00

in people and that sometimes makes me a

57:02

little bit blind to things that are not

57:04

as good as

57:04

>> saying I can relate to you in so many

57:06

ways.

57:06

>> I learned was is that I had other people

57:10

on my team that had really good

57:13

detectors. Particularly my chief

57:15

financial officer, Glenda Flanagan and I

57:17

she was so much better at hiring than I

57:19

was.

57:20

So I just learned to kind of trust her.

57:23

It's like if Glenda was she didn't think

57:26

they were going to be good, I I learned

57:27

the hard way. If I hired him anyway, I'd

57:29

regret it. I really do believe that you

57:32

need to create a team. CEOs get and

57:34

founders get way too much credit. They

57:36

get too much credit and too much blame.

57:38

It's you're always doing it in a team.

57:39

If you look behind Steve Jobs or an Elon

57:42

Musk or a Jeff Bezos. Remember I told

57:45

you how great that Amazon team was. And

57:47

Jeff was brilliant. So were all those

57:49

other people working there. There's just

57:50

a lot of super smart people working for

57:52

Amazon. Highly creative people. So Jeff

57:55

was able to attract and build a great

57:57

team. And so you're kind of no better

57:59

than your team.

58:00

>> Mhm.

58:00

>> And I was good at attracting good

58:02

people, but I wasn't good at discerning

58:05

who was a good cultural fit or whose

58:08

weaknesses weren't going to take them

58:10

down and and harm the organization. I

58:12

depended on the other people to make

58:14

those calls.

58:15

>> What would be your best advice for

58:16

firing someone?

58:17

>> People procrastinate on firing for a

58:20

couple of reasons. One is that they

58:22

don't want to hurt the person.

58:24

And secondly, they don't want to feel

58:26

guilty about it. So my best advice is

58:29

Whole Foods had an interesting practice.

58:30

I make a distinction between people you

58:32

need to get rid of because they don't

58:33

fit culturally

58:35

and those who are just struggling at the

58:36

job. Particularly, what I learned is

58:38

that when you often times people would

58:41

get promoted because they had done a

58:43

good job at a lower level, right? So

58:45

they're ready for the you think they're

58:46

ready for the next step. For many

58:48

people, they're not ready for that next

58:49

step.

58:50

And then they get fired. And what we had

58:53

at Whole Foods is called recycling.

58:55

And it was like, you know what? You were

58:57

really successful at your previous job.

59:00

I want you to go back there because

59:01

you're not happy, you're struggling, and

59:04

I want you to go back and then you'll

59:07

get an opportunity in the future.

59:08

>> That's fantastic.

59:09

>> And if their egos couldn't handle that,

59:11

you knew they needed to go. But the

59:13

really good ones would would have say,

59:14

"Yeah, I am struggling. I want to step

59:16

back, but I'll show you. I'm going to

59:18

learn. I'm going to be better. I'm I'm

59:19

going to get promoted again." Those that

59:22

later on got promoted again, they were

59:23

great because they took their failure,

59:27

so to speak, as a learning opportunity

59:30

to grow.

59:31

And so then they became more effective

59:32

leaders. So my advice in letting people

59:35

go is you have to do it for the good of

59:37

the company. And if you're not willing

59:38

to do it, I used to tell myself cuz I

59:40

didn't I never enjoyed doing I was

59:42

always challenged for me. But it was

59:44

like if you're not willing to do this

59:45

and you should step aside. Because this

59:47

is what needs to happen. And if you're

59:49

not willing to do that, they're not a

59:51

very good leader. So you have to do what

59:53

you really know is best for the

59:54

organization. Other people are counting

59:56

on you

59:57

to make good decisions and and build a

59:59

great company. And if as Steve Jobs used

60:01

to say, which I really like what Steve

60:03

would say, he'd say

60:04

A-listers hire other A-listers.

60:08

B-listers hire C-listers.

60:10

Because they hire people that aren't as

60:13

good as them because it makes them feel

60:15

better about themselves. Good leaders

60:17

hire people as good or better than

60:19

themselves and are not threatened by

60:20

their strengths because they know that's

60:22

what'll make the organization better.

60:25

I happen to agree with that philosophy.

60:27

So you want to hire the A-listers. And

60:30

if you have to fire people, that's

60:32

regrettable.

60:33

Also, one of the takeaways there is be

60:35

more careful in who you hire so you

60:37

don't have to fire.

60:38

>> John, it's been such a joy talking to

60:40

you today. Honestly, I've had such a

60:41

great time and I feel like we've talked

60:43

about everything from spirituality to

60:45

business to habits to mindfulness. And

60:50

we end every episode of On Purpose with

60:52

a final five. And these have to be

60:53

answered in one word or one sentence

60:55

maximum. So John Mackey, these are your

60:58

final five. The first question is what

60:59

is the best advice you've ever heard or

61:02

received? Follow your heart.

61:04

Second question, what is the worst

61:05

advice you've ever heard or received?

61:08

>> I don't know.

61:10

>> [laughter]

61:10

>> Question number three, how do you define

61:11

your current purpose?

61:13

>> My current purpose is to fully awaken to

61:16

love

61:17

and to share that love

61:19

with everyone I encounter.

61:20

>> Question number four, how do you define

61:22

love?

61:23

>> Love

61:24

is the essence of beingness.

61:26

>> And fifth and final question we ask is

61:28

to every guest who's ever been on the

61:29

show, if you could create one law that

61:32

everyone in the world had to follow,

61:33

what would it be?

61:35

>> Be kind.

61:36

>> Everyone, the book is called The Whole

61:38

Story: Adventures in Love, Life, and

61:41

Capitalism. John Mackey, uh co-founder

61:43

and former CEO of Whole Foods Market.

61:45

John, it's been such a

61:47

true pleasure to have you in the studio

61:48

here today and uh I hope you come back

61:50

for many, many more and congratulations

61:52

on an incredible journey, incredible

61:55

book, and really excited to see what you

61:57

continue to do with everything that

61:59

you're building with Love Life. So,

62:01

>> Thank you, Jay. It's been a It's been a

62:02

pleasure. This has been fun. And I'm

62:05

into I'm into having fun, so this has

62:07

been very fun for me. So, thanks so much

62:09

for for having me here.

62:10

>> Thank you, John. Thank you.

62:12

>> If you loved this episode, you'll love

62:14

my conversation with Airbnb founder

62:17

Brian Chesky on how to tap into your

62:20

creative potential and the number one

62:22

thing people get wrong about success.

62:25

>> The best people in your life will be

62:27

people who see potential in you that you

62:29

didn't see in yourself.

62:31

And I often wonder

Interactive Summary

In this engaging conversation, John Mackey, the visionary co-founder and former CEO of Whole Foods Market, discusses his journey through business, spirituality, and leadership. He reflects on building Whole Foods based on values like love, purpose, and conscious capitalism, his personal quest for spiritual awakening, and his approach to navigating the 'hero's journey' in the material world. Mackey explains how practices like gratitude, forgiveness, and appreciating others can transform both individuals and business cultures, emphasizing that even amidst the challenges of leadership, one can stay connected to their deeper self.

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