WHOLE FOODS FOUNDER: How He Built a $22 Billion Company (Everyone Thought He Was Making a MISTAKE!)
1885 segments
Was there ever a time when you believed
that Whole Foods was going to fail?
>> There were times when it almost did
fail, but there was never a time I
actually believed it would fail.
>> You said something beautiful there about
what it takes to keep [music] people
>> at Whole Foods is like, "Wow, you've had
so many people work in 20, 30, even 40
years here. How do you do that?" You
give people two things. [music] Give
them purpose, and secondly, they want to
feel they're loved. So, if you give
people purpose and love, why would they
ever want to leave?
>> Hey everyone, welcome back to On
Purpose, the place you come to become
healthier, happier, and more healed. I'm
so grateful to have your ears and eyes
for the next hour or so, and I'm really
looking forward to diving in with
today's guest. Today's guest is John
Mackey, an entrepreneur and co-founder
and visionary of Whole Foods Market. In
his 44 years of service as CEO, the
natural and organic grocer grew from a
single store in Austin, Texas to 540
stores in the US, UK, and Canada with
annual sales exceeding 22 billion
dollars. John co-founded the conscious
capitalism movement and co-authored a
New York Times and Wall Street Journal
best-selling book entitled Conscious
Capitalism: Liberating the Heroic Spirit
of Business, and then the follow-up,
Conscious Leadership: Elevating Humanity
Through Business. John is also the
co-author of The Whole Foods Diet: The
Life-Saving Plan for Health and
Longevity, and The Whole Foods Cookbook.
And today we're talking about his latest
book, which is called The Whole Story:
Adventures in Love, Life, and
Capitalism. It's available right now.
We're going to put the link in the
comments. I'd love for you to order this
while you're listening along. I promise
you, it won't disappoint. Please welcome
to On Purpose John Mackey. John, it's
great to have you here. Thank you so
much.
>> Thanks for having me on, Jay.
>> Yeah, really grateful to have you here,
and And saying to you just now before we
started that
I actually received Conscious Capitalism
at such a pivotal moment in my life. I
just finished 3 years of living as a
monk.
And I would honestly say that I'd up
until that point thought that
consciousness or capitalism were two
separate things and that they were two
separate pursuits. My monk life
definitely helped me learn how they were
integrated, but then when I was
integrating back into the real world, so
to speak, for me to wrap my head around
rewiring my relationship with
consciousness and capitalism,
your your book and your movement really
helped craft some of that initial
thought. So, I want to thank you for
coming into my life at a at a very
pivotal and important moment for me.
>> Thank you. I mean, you're an author, so
you put your books out into the world
and you you don't always know if it if
it's helping anybody or if it's having
an impact unless you hear back from
people. So, of course that makes me feel
really good. Thanks for sharing that.
>> No, of course. Uh John, there's so much
to talk about today, especially about
your new book, The Whole Story, and I
wanted to start off actually just by
asking you, was there ever a time when
you believed that Whole Foods was going
to fail?
>> I don't think there was ever a time I
believed it was going to fail. There
were times when it almost did fail.
>> [laughter]
>> But there was never time I actually
believed it would fail. I'm a follower
of Joseph Campbell's
the hero's journey and and I feel like
every one of us is called to a hero's
journey, but for a variety of reasons,
most people don't answer that call,
usually fear. I just kind of answered
that call. I just I got when I was
studying existentialism and philosophy
in university in my in my very late
teens and early 20s, I got really clear
about death.
We're going to die. Nobody gets out of
here alive. And it's a lot shorter than
people realize, the time that we have.
So, what do you want to do with it?
I felt like this is what my heart and my
soul called me to do. I talk about it in
the book quite a bit. And
so, when you're on the hero's journey,
you have a lot of near failures. You
have setbacks. You do get knocked down.
But, also amazing things happen. All
these synchronicities occur. You seem to
meet the right person at the right time.
The right mentor shows up. Uh miracles
seem to occur when you're on your path.
And it's just sort of this grand
adventure. And yes, I mean, we did have
we we had a flood in our in our first
year at Whole Foods Market where we had
8 ft of water and I didn't know it was a
we'll call it a near-death experience.
But, actually it was
turned out in retrospect to have been a
great thing. It it taught us a lot. It
taught me about stakeholders and how
we're all interconnected and how there
are people that love you. Your customers
can love you. Your employees can love
you. Your suppliers can love you. And
the community you're part of can love
you. And you can love them back. So,
even in the bad things that happened,
the disasters, if you reframe them, they
were all lessons to be learned on
the on the hero's journey, on the path.
So, no, I never really felt it would
fail. I always thought it would be
successful.
But, you know, we almost did a few
times. But, we didn't.
>> Yeah. Do you feel now you're at the
stage of the hero's journey where you're
returning with the elixir? Is that where
you're at or
>> You know, I've returned with that
elixir, but then I feel like I'm still
called. And that's my new business I
started up called Love Life, which is I
think also about it's still trying to
help people to be the healthiest version
of themselves, but going beyond just
healthy food.
>> Mhm.
>> And the the deeper part of spirituality,
physical healing, emotional healing, and
spiritual healing. We now have the
technologies we didn't have in the past.
And we have the wearables. And we have
the consciousness that um
needs so many so many traditions are
integrating now around the world. All of
the mystical paths, I mean you were a
monk for 3 years, so clearly you were
doing a lot of meditation. You were on
your spiritual journey. Well, today all
that all that knowledge has been
available to people. It's so much
It's easier to become enlightened today
than it used to be, you might say. And I
feel like of course that's what humanity
needs, right? Collective awakening,
collective enlightenment. And yeah, so
feel like I'm still on the path.
>> I love that. I mean in the book, the
whole story, you're very candid, you're
very open, and
you're a different sort of business
leader because of what you just spoke
about. I'm intrigued as to when did your
curiosity and consciousness and
spirituality begin? Is it something that
was always there since you were born or
was it something that you discovered
over time and how?
>> Even as a child, I mean I think most
children have some kind of mystical
relationship with part of their being.
Their their our imaginations, their
their love and the innocence in
children. Always felt a a connection to
the divine even as a as a as a child.
And then it was more traditional. I was
raised as a Christian, so traditional
Christianity.
The deeper spiritual awakening occurred
when I was like first time I actually
took a psychedelic drug, LSD, back when
I was 20 in university.
And that sort of knocked me off the path
my parents had planned for me. My
parents wanted me, possibly your parents
wanted the same thing, for me to be a
professional.
Above all else, they wanted me to be a
doctor or lawyer or an engineer or get
an MBA, do you know, be respectable.
And and but that's totally knocked me
off and then I began my own search for
the meaning of life. I wanted to
understand
do I have a purpose? What is existence
about? Is it all just, you know, random
chance, Darwinian Darwinian survival of
the fittest? Is there
a deeper spirituality? And of course
that's not found necessarily externally.
It's an interiority. It's it's found
within our own being, within our own
consciousness. And the psych- the LSD
awakens me to that possibility. And then
I began to read Eastern religions. I
studied religion, meditating.
Uh and then I continued on that journey
and had experienced an ego death again
through psychedelics when I was about
22. That's really kind of the starting
point of the book. I dissolved my ego. I
mean it I was just part of the one.
There's only There's only the one being.
And and and I just realized that at the
at the essence I I remembered it
actually. It's like
Oh, yeah. I forgot. [laughter] Here it
is. And and that changed everything
because then I it was like, "All right.
I can create to dream. I can create
whatever I want to create." And what do
I want to create? And that's where the
interiority, the the hero's journey
begins. And I moved into this food co-op
when I was 22 years old, maybe 23.
And it was vegetarian. I wasn't
vegetarian at that time. But but I was
really interested in all things
counterculture. I like the hippies. And
I thought, "Man, I'm going to meet some
cool people in a vegetarian co-op." And
I did. And I had a food awakening. I I
But until then I I just kind of ate the
standard American diet, a lot of junk
food. I was more like a car. Got to take
it in to get gasoline periodically to
run fuel. Long as the fuel tastes good,
I'll eat it. And And so I didn't eat
many vegetables. I didn't eat much
healthy food. And so I learned how to
cook in the co-op. I learned about
natural organic foods. And I got excited
about it, Jay. I was like on fire. And
then I went to work in a small natural
food store. And it was like I loved it.
I loved I was in a community of
employees that I shared a lot of current
values with. I was I was connecting with
customers that were my neighbors,
becoming friends. And it was like
I want to do this. And I I remember I
went back to the co-op uh
Prana House. It it called Prana House.
And talked to my girlfriend, Renee. I
think that time I was probably about 23.
Renee was 4 years younger, so she was
19. And I said, "Renee, what do you
think if we open up our own store? Don't
you think that'd be cool?"
And she said, "Oh, macro man, that'd be
really cool. Let's do that." And so So,
we did. And that was the beginning. The
first store was called Safer Way. And
then a couple years later, uh, it we
relocated it, merged with another
natural food company, and became Whole
Foods Market. And, uh, the adventure was
well launched at that point.
>> I want to go back to a couple of things
you mentioned there, John. This idea
that,
you know, not everyone who takes LSD or
a psychedelic sparks a
pursuit into a deeper spiritual journey.
It can for some, it doesn't for
everyone. For you, it obviously got you
into philosophy, Eastern religions, as
you said. It It kind of forced you
deeper. What do you think when you
describe that to someone who's never had
a psychedelic experience, never been
exposed to that? What does that mean
when you say I had an awakening? We'll
get to the ego death part, but when you
say you had an awakening, when you say
it opened it up, what's What is What are
you experiencing for someone who may not
actually know what that means or feels
like?
>> Well, of course, it's like describing a
rainbow to someone who's blind. I mean,
they they can't understand it really
until you have a similar experience. Or
what is, uh, making love like until
you've actually done it? I mean, there
are certain experiences that you have to
have to actually understand it. So, when
I talk about that,
I don't expect people that haven't had
similar experiences to understand, but
I expect the ones that have had similar
experiences to say, "Oh, wow, I've I've
been there. I've done that. I felt that.
Experienced that." Kind of speaking to
that audience in a way. But, I also tell
people that don't want to do
psychedelics that there are other
pathways that are gentler that can have
they can have transcendent experiences.
Meditation's is good way, but that
generally takes a little bit longer for
people. I have found that breath work is
very, very powerful and I've worked with
that for years and you can have a
transcendent experience on breath work
where you get in touch with your deeper
part of your soul just by breathing
continuously, particularly in a guided
situation because you're energizing a
deeper part of your being and it and
your interior self and it's beginning to
emerge and that can scare people so they
stop breathing. But if you will keep
breathing and continue to go through it,
this is the best chance you'll ever have
to have an authentic connection with
your soul. Well, not the best chance
you'll ever have, but it's a really good
way to do it that's safe and nothing to
be afraid of. You're just breathing. So,
I encourage people that the psychedelics
might scare them, just don't believe
that there there any meaning in life,
that there's any interior thing to look
at. The interior universe is every bit
as expansive as the physical universe if
not more expansive. And just we're
Americans here and and and people don't
often times do these journeys into their
interior. You obviously have, Jay. You
spent 3 years as a monk and so your own
experiments, you might say, or
adventures in this part of your psyche
are are probably very amazing. One of my
friends who always wants me to try to
explain it to him in rational terms. His
name is Alec and I say, "Alec, listen, I
can talk about this, but if you really
want to know what I'm talking about, you
have to do the experiment yourself
because you're skeptical and you're
asking me to prove it to you. And I'll
say, "I can prove it to you if you will
do the meditation, if you'll do the
breath work, if you do the psychedelics,
you can know there's an authentic
spiritual reality that you don't believe
is there." It's like that story about
the guy that lost his key under the and
he's looking under the lamp post because
well, that's where the light is, but
it's not there, clearly. So, if you're
asking people to become enlightened by
just rationality, that's looking for it
in the wrong place. You won't find it
there. The light isn't shining there.
>> You reminded me of a beautiful Vedic
term in the language you were using in
the Sanskrit is Antar Akasha, which
means inner sky
>> Mhm.
>> or inner universe as you were saying.
And it talks about in the same way as
the
the external galaxy we're so excited to
explore and send things to space and
figure out what's going on out there,
but the inner sky is as vast if not more
and as deep and profound and
unseen as that outer sky. And we don't
have that curiosity or that energy. I
wanted to ask you because I think one
thing I don't take for granted anymore,
John, is that
for those of us who have had spiritual
awakenings and spiritual journeys, and I
agree with you on the rational part. I
think the way you explained that is is
brilliant and and I couldn't agree with
you more.
Although I think sometimes we assume
that everyone wants to have that
experience or we assume everyone should
go for that experience. And I found that
I was lucky. I met people who
had had enlightened experiences and that
made me open up to the idea that A, it
was possible. B, it existed.
And C, it could happen for me. And there
was this feeling that I would meet
someone that I could tell was operating
in a different realm. They were happier.
They were more conscious. They were more
at peace with themselves and others.
They operated and
carried themselves differently and
because I got to see that witness that I
recognized that there was a difference
between observing them and observing
someone else. And that made me believe
that there was another reality that I
could want to pursue. But I think for a
lot of people they hear us and they hear
people and they say, "What's the point?
Like I'm trying to I'm paying bills. I'm
trying to survive. Like
>> Will that help me be more richer and
more successful?
>> Right.
>> Cuz they're pursuing a different path.
>> So you're saying that actually tapping
into this alternate reality
has benefits in the material world as
well.
>> Of course it does.
>> Yeah.
>> We started this conversation off by
talking about, well,
uh capitalism and consciousness, you
know, I I don't know how to see how
those things could fit together back
then. You know, I remember the you read
the Herman Hesse book Siddhartha?
>> Yes, of course, yeah.
>> And and so he did it backwards. Most
people uh
come to spirituality later, he came to
it at the beginning. But then he he took
what he had learned and he could apply
it in the in the material world, so to
speak, and it helped him be a better it
helped him make him wealthy because he
kind of had his interior together, which
made it easier. But a lot of times
people are not interested in the
interior interior part because they feel
like, well, it I don't see how that's
going to help me in my day-to-day
pursuit of wealth, fame, success, power,
whatever that But those things,
ultimately, what people will discover
when they get those, that they don't
really make them happy.
What makes people happy, ultimately, is
love. And uh
having that uh connection
to other people, to ourselves, and to
the larger universe that we're part of.
>> Mhm.
>> It's not that money or fame or power are
bad things. It's just that they're most
people get addicted to them if they
pursue them, and then they forget about,
like Siddhartha did in his book, he
forgot about, oh, I forgot as he got
deeper in the material plane, he got
lost in it. So I think
people that are dedicating their lives
to
to making money or or
pursuing something in the material
plane, if that's what their whole life
is devoted to, they will find when they
get if they when they get it, that it's
not really what they wanted all along.
And so if you can do these things
together, you pursue your own interior
spirituality, your own interior growth
as a as a as a person, the spiritual
part of you, as that develops and opens
and awakens, then you're going to
appreciate the external world even more
because it's beautiful. And but most
people don't even notice it's beautiful
because they're locked in their heads,
they're locked in their own egos, and so
they're they're trapped there to a
certain extent. But once you can begin
to break out or or help that ego get
That's what I like to say, the ego is a
it it should be a servant, not the
master. And once you get the ego kind of
where it needs to be and not driving the
car but in the backseat,
um
then you're in a position to have all
have it all, which is to be to achieve
the success that you want in life while
having the relationships that you want,
while having your own spiritual joy
because that's what it is. As you awaken
to that part of your being, you
experience a lot more love and joy, and
those are those give our souls
satisfaction.
>> I was reflecting on this recently, this
idea that the material world is always
made it about the pursuit of and having
certain things
as being the goal of life or as being
the success of life. And I was
reflecting on how spiritually,
especially in Eastern traditions,
whether you have something or you don't,
i.e. money, fame, power, control,
is actually irrelevant. It's whether you
have freedom from envy, freedom from
ego, freedom from
anger, freedom from lust, freedom from
illusion because
you could have everything in the world
and be envious and feel like you don't
have anything.
>> I've been fortunate to know several
billionaires, for example, where they
have, you know, everything uh they could
possibly want in the material plane.
But
they're comparing themselves to people
that are even more successful, richer,
and they feel like somehow or another
life's is complete, and it's like you
can have anything you want materially,
and it's your envy that's making you
unhappy.
>> Correct.
>> Well, I have found it to be a very
useful habit is is when
my friends or anyone has prosperity and
success for me to be truly happy for
them, rather than uh than feel envious
of them. I feel like envy is a a very
insidious trap that spoils the joy of
life.
>> Absolutely. And and I would say to
people, you either have the choice to
envy people or study them. And if you
envy them, then you don't get anywhere.
But when you study them, you have the
opportunity to
>> I like that a lot. I'm going to I'm
going to I'm take That's a takeaway for
me today. Thank you.
>> do. Yeah, absolutely. I've I focused on
that heavily because I always reflected
on I was in the same way as you,
appreciating others, admiring others,
but I saw the key part was studying them
and wanting to learn from them. And all
of a sudden, you didn't
feel that they were that far away. You
felt so much closer to them and closer
to that success for yourself and that
abundance for yourself. Going to your
point on ego death, I I love that you
use that language. Could you describe
what an ego death is for someone who may
be new to the idea or or may not be
aware of how you're referring to it?
>> We're very attached to our ego. I mean,
we in fact think that's what we are. We
believe we are the ego. We believe we're
body and we're an ego. And so, the ego
is the part of us that feels like it's
separate. Hey,
I'm John.
You're you. That's a book.
This is water.
This is a microphone. These are
different than me. They're not me.
And so,
we have this great feeling of
individuality and separateness that is
it's so real to us that we think that's
actually reality.
And so,
with the ego death or
a better way to put it cuz death is a
scary word is a sort of your ego
disappearing. You don't have that sense
of separation any longer. You don't
identify with your separation. And the
metaphor I like to use is is like
clothes. So, I have clothes on today.
They're not me. I'm not my clothes. And
I'm I'm going to go home and I'm going
to take my clothes off.
Maybe I'll wear them again, maybe I
won't. I'll wear something different the
next day. That's not who I am. I don't
identify with my clothes. Most people
don't, but some people do. Some people
actually feel really, really attached to
their clothing. And so, I'm not my
clothes and I'm not my ego. And until
you can actually
have an experience where
your ego is dissolved, you won't really
understand what I'm talking about. But
one of the great things about it is is
that once you realize you're not your
ego, you can also begin to let go of
your fear of death.
>> Mhm.
>> Because what we are at the deeper part
of our being is
the one self, the one being. We all are.
So, in a sense, we are immortal,
but not our egos aren't. So, that's the
thing that freaks people out. It's like
I always like to say it's another
metaphor, it's like
when I die, I'm going to
Oh, yes. I remember. Here I am again.
And I'm not John Mackey. I'm not that
ego. I'm not that The body's going to
dissolve and disappear and
but the essence of what we are,
the the one being, the one self is
there, always. And always has been and
always will be. And as as you realize
that, it's like our greatest fear, of
course, is death. And you can begin to
let that go. And by the way, once you
begin to let that fear go, then you can
really see your life as this adventure.
Whatever happens, it doesn't matter.
It's just like a dream. In fact, I do
think life is really a dream. And I
think that's a good metaphor to
understand what we're doing here. I
Often times will describe it as um have
you had the experience of a lucid dream
before? So in a lucid dream, we we
become conscious that we're dreaming.
And once you become conscious that
you're actually dreaming,
you can begin to take control of the
dream and you can you can you can create
it however you want it to be. And once
you begin to realize that you're in a
dream here,
then you can become conscious and then
you can begin to create a happy dream, a
dream of love, a forgiveness, a dream of
on your own hero's journey so to speak,
a kindness, compassion. That dream
begins to change as you wake up. It
becomes a happier and happier dream
because that's the dream that you're
creating. I always tell my friends it's
like I believe in the multiverse and
it's like cuz when I get to a doom and
gloomer that says we're all going to
we're going to destroy everything, I
says, "Well,
yeah, I not me.
>> [laughter]
>> That's not my dream. My dream is going
to get better and better and better, but
the multiverse is real because all
possibilities are being realized and I
said, "There'll be some version of John
Mackey that goes down that horrible path
with you. I'm just letting you know
it'll be a different one than this guy."
>> [laughter]
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>> And I think C.S. Lewis wrote it best
that you don't have a soul, you are the
soul and you have a body.
>> Oh, yes, that's beautiful.
>> And yes, that's one of my favorite
favorite
>> C.S. Lewis fan.
>> Yeah, me too. And so, it's one of my
favorite favorite statements that you
don't have a soul, you are the soul and
you have a body. And I loved your
metaphor about the clothes. It reminds
me of a verse in the Bhagavad Gita which
talks about that just as we put on
clothes and take them off every day, the
soul takes on new bodies and takes them
off and takes on new ones.
>> Exactly.
>> And and that cycle continues. And I
think that there's such a liberation to
that acceptance as well. In that ego
death, as you called it, that if I start
to think I am my clothes or I am my car,
imagine how hard life becomes.
>> Yes.
>> Imagine how difficult it becomes if
every time your clothes get a bit dirty
or there's a little rip on them or
there's, you know, someone knocks into
your car. And we even say that when
someone hits our car, we say, "Someone
hit me."
>> Oh, yeah. I never thought about that. We
do, don't we?
>> They
They hit our car, but we go, "I got hit
today."
Uh and and so, it's so interesting how
quickly we identify with our material
casing.
>> Yes.
>> And and what we operate in. And I wanted
to ask you that how does that then
translate to business and to building a
life in the dream, as you called it?
When you're now trying to operate in the
dream, how does that realization
actually help? Are you now visioning in
alternate realities? Are you now
strategizing differently? Like, how does
that make you approach building Whole
Foods differently? Because Whole Foods
is very tangible. It's very real.
>> The way I think about it and I The first
chapter in the book is called The Game
of Life. And the very last chapter in
the book is called The Infinite Game.
And if the one self, the one being has
always existed,
and the the and I think Hinduism talks
about this in the Vedanta, we're in the
one in the stillness and in pure
beingness and bliss,
and then
the Big Bang occurs and we explode into
the multiverse on our adventures and
then we come back together again. And
that's that's the infinite game. We do
it and we'll always do it. And so once
you realize that it's all a game, that
every possibility is realized, we're
just going to infinitely create, then
you can you can frame it up so there's
just this
fun game. Games are to be fun and that's
a better way to live. It's living your
life
as it's fun and loving and joyful and
that you're creating.
We are very happy when we're creating
things. Watch children, they're
endlessly creative, they're endlessly
playful. I always tell people, you want
to make a friend with a child, all you
have to do is one thing. Just play with
them. When you play with a child, they
start to trust you. They begin to find
that you're you're fun to hang around
with. You're not like all those other
mean grown-ups. I just think that is a
good metaphor for existence itself, the
metaphor of the game. But an infinite
game that we are creating ourselves and
playing, eternal play, because you have
an infinite amount of time. I mean,
there's no beginning, no end, there
never will be. So, yeah.
Find your own, connect with your soul,
find out what your soul wants to do and
then do it. And have fun and and and do
good in the world.
>> I think play is a great analogy because
play is not mental.
And I think when you say find out what
your soul wants to do, I think the hard
part is we're we're up here going
well, I don't know what my passion is, I
don't know what to do. And I'm and I'm
speaking on behalf of I know people's
genuine troubles when they're listening
to the show and they're like, well, Jay,
look, I don't know what my passion is, I
don't know where to start, I don't know
what skills I have and these are all
mental
arithmetic exercises. Whereas what
you're saying is not on that level. So,
how do we get out of our heads?
>> Here's the thing.
Those are clues.
The best way is to go directly to the
source, vis-a-vis
breath work, meditation, do spiritual
exercises. However,
one clue is the things that give you
joy.
That's a clue to who you are and what
and what your own heart is calling you
to do. So, I often I get asked all the
time. I'll probably get asked that
tonight when I'm busy talking to this
university is like, well,
you know, how do you know what your
heart wants you to do? And I said, you
know you're on the path when you're
happy.
When you're listening to your heart and
it's bringing you joy and discovery and
creativity and play, you're you're on
your path. You
And when you it's when you're not
experiencing those things that you're
not on the path. And so, the things that
that draw you in like for me when I I
moved into that co-op and I had my food
awakening and all I was interested in
Well, I just wanted to learn about food.
I want to learn about agriculture and
and and organic and regenerative and
sustainable and and natural foods and it
was like I couldn't get enough of it
because I was so interested in it. So,
those are all clues to what makes your
heart sing.
That's who you're being. That's That's
in this dream. That's what you're trying
to create and you can get in touch with
that through spiritual exercises. In my
case, you know, I my parents wanted me
to be a professional and my my I talk
about in the book, my mother died
feeling like I was a failure.
She died 1987 because for her, her son
was a grocer.
And for that, I was so downwardly
mobile. I never graduated from college.
I just I have 120 hours of electives. I
just studied philosophy and religion,
whatever I was interested in. Got a
great education. I just didn't get
credentialed. And for her, the
credentials are what really mattered.
But I was I was off on my pursuit. I I
was on my hero's journey and it was
giving me happiness and joy and that's
how you know.
>> How do you know the difference between
the happiness and joy and the discomfort
that comes even in the happy and joyful
path versus the discomfort
that is not your path? Because I think
when people think of like, am I happy
and joyful,
then things get a bit harder or like
you're saying, there were days when
Whole Foods could have failed like and
it doesn't get easy and then you're
like, oh well, is this bringing me joy
now? So how do
>> We have to introduce another character
to the story. I mean, we talked about
the ego. But part of our ego is what
what I and others call the internal
critic.
The The ego really doesn't It judges
everyone. The ego's constantly judging.
That's the part that's envious. That's
the part that's angry. That's the part
part that somebody cuts you off in
traffic, you know, you you say curse
words. And that's the one that's judging
us all the time. Like As I got deeper
into my own spiritual journey, that I
saw that the critical life issue for me
was
I
am not worthy of love because I'm not
perfect.
I do things that I'm regret I do
sometimes identify with the ego and I do
things that later on I think that was a
I shouldn't have said that. That was and
I But then I have to go, you know,
practice forgiveness to move through it.
There is that part of us that is
constantly judging and it That's what it
does all the time. It judges everyone
else
and it judges and mostly judges
ourselves and then those judgments for
ourselves we project out into the world
into the dream and then the dream is
manifesting all the time. Our emotions,
our thoughts are always creating the
dream. Here's an interesting thing about
the dream.
We're always a character in our own
dreams, right?
Who are the other characters that seem
to be acting independently of us? We're
the dreamer.
How can they do things different? How do
they And how's that even happen?
And once you begin to realize, oh my
god, I'm the dreamer. I'm creating those
characters as well.
And they're they're representations of
some of my other inner thoughts,
emotions, judgments, and whatnot.
Once you realize that, then it's like
you you stop being a victim in your own
dream. So, if if these things are not
working out for you the way you want,
that the internal critic wants to
project it out into the dream and say,
"I'm a victim. These people are are
should be treating me differently. I
feel righteous in being angry." But
again, you're putting out those emotions
that are not furthering your life and
not bringing you joy and happiness. And
then you get you sort of get stuck in
it. You get trapped in it. And I think
that's that's the human condition in a
way. The spiritual journey is to awaken
to realize, "Oh my gosh, it is a dream.
I'm the dreamer. I'm a character in the
dream. And so then, how do I treat all
the other characters the way I want to
be treated?"
>> Mhm.
>> And that's with love, compassion,
forgiveness, thoughtfulness. Then that
dream begins to change.
>> Is that's the energy we put out?
>> But you know, it's a it's a path because
we will forget. Here's Here's what I
always tell people, you'll forget.
You'll go back and you'll start
listening to the ego and the internal
critic and you'll judge and you'll but
you'll forget that, "Oh, yes, I'm I
remember now. It's It's It's It's my
spiritual path. It's just a dream." I
guess one of the big lessons I learned,
Jay, is that the past is doesn't really
exist. The past is gone. All that's real
is right now in this moment. That is
what's real. And in this moment, you can
choose again. In this moment, you can
choose love. In this moment, you can
choose forgiveness.
And then if you forget,
that's okay. Because that's the past.
And now in this next moment, you can
choose again. We have this freedom.
That's our freedom. We have freedom in
the moment to choose love, to choose
peace, to choose kindness, to choose
forgiveness, to be alive, to be playful.
And it's okay if we forget. If you get
down on yourself for forgetting, then
you're you're empowering that ego to
judge you as not perfect. But when
you're sharing love in the moment, you
are perfect.
So, you can be perfect in the next
moment by just choosing again to be
present in the moment. And in the
moment, there is love.
>> How did you transfer that energy? Like,
I'm imagining you as you're building
this
huge company, before you're walking to a
meeting, when you're leading a staff
meeting, when you're meeting
stakeholders,
how was this translating into reality?
What does that look like
when you're leading a company? Because
you may not be saying these words, but
you're trying to live them.
>> First of all, I didn't do it perfectly.
I didn't stay in the love space all the
time.
I got angry, I got judgmental, I got
afraid, I all the you know, fear, envy,
they're they're they're all there. I I
didn't claim that I did Whole Foods in
any kind of enlightened way all the
time. I always said Whole Foods was my
ashram. That was the place where I got
to practice.
>> Mhm.
>> I get to practice forgiveness. I get to
practice being the returning to love. I
did learn some good things. We did I
always tell people,
if you want to have a more loving
business, the single thing I practice
that I most recommend, we would end all
our meetings at Whole Foods with
appreciations.
The the two things that can shift that
make the mental shift, emotional shift,
the spiritual shift, one is gratitude. I
start my days with gratitude because it
opens the heart. And then you practice
forgiveness when you feel like
somebody's wronged you, you practice
forgiveness. But most importantly, we
would end our meetings with
appreciations.
>> Mhm.
>> That's incredibly powerful. It's very
hard for people to stay in a judgmental
frame when you've just appreciated them
in an authentic way. I always say people
can know the difference between somebody
who's flattering them
because they can feel like they want
something from me versus somebody who's
genuinely appreciating us. It's very
hard to keep your heart closed to that.
And so, as we practiced appreciations in
our meetings, I could see the love in
the larger team, in the larger group
spreading. We did it at every level. And
that one technique is very, very
powerful. I always encourage people that
are running businesses or even just
running a team, if you end your meetings
with appreciations, you will find
consciousness begins to shift in the
dream.
>> I'm so glad you brought that up. I
remember when I was a monk, one of our
practices after completing a service or
completing an offering that we were
doing, whether it was
you know, feeding the homeless or or
serving in our local communities,
whoever led that project would go around
the room and honor and appreciate each
person who was serving with them.
And so, when I started my company, I
would do that at like our Christmas or
holiday dinners or at at our team events
or whatever, I'd go around the room and
individually speak uniquely about each
person in the room who is doing
something, and people found it so
strange, and to me it was the most
normal thing I'd done growing up, and
and it's become such a beautiful ritual
that we have because
I find it so beautiful to reflect on
people's individual contribution and the
value that they've brought and to remind
them of it.
>> You're seeing their beauty. You're
seeing the the God part of them, and you
are helping them to see it.
>> Mhm.
>> Because as you express that
authentically, they can feel your love
for them. And they begin to wonder,
maybe I'm actually more lovable than I
thought.
>> Yes. Yeah, [laughter] exactly. And and I
think
we feel the most unloved when we feel
unseen.
And so, if you really want to make
someone feel loved, you can only do that
by making them feel seen. When people
feel seen for who they are and what they
contribute and what they bring and how
much they have to give and share, then
they not only do they see it in
themselves, but they feel truly seen, so
they feel truly loved.
>> That's why the what the greatest gift we
can usually give anyone is just to be
present for them in the moment, not lost
in our thoughts. It's not, you know, we
we tend to if we listen, we start
thinking about what we want to talk
about or what we're going to say, and we
lose presence. But the greatest gift
when you can just be fully present for
someone,
you are loving them by just being
present for them, and they feel that
presence. So, I absolutely agree. It's
It's It's
they feel seen. I I like that expression
of it.
>> I don't want anyone who's listening or
watching to be under any false pretenses
that I'm always operating from this
space either. Like, I I love what you
said about there are days when you're
agitated, and there are days when you're
frustrated, and there are days when it's
not love, it's fear, it's insecurity,
it's it's results. Like, that's the
normal human experience, and I think
what I definitely learned is
and I love that you used the word ashram
in that sense,
uh because that's exactly what an ashram
is. An ashram is a place to practice, a
place to learn, a place to heal. It's a
hospital, not a results center, you
know? I think a lot of
>> [laughter]
>> people don't realize. I remember
one of my first days in the monastery,
my teacher told me, he said, "Don't
forget this is a hospital. Like,
everyone next to you has got an illness,
and so do you. And the moment you start
thinking everyone around you is perfect
is when you won't like this place at
all, because you came here seeking
perfection, when actually you should
have come here seeking practice."
>> Obviously, you found a good found a good
teacher.
>> I do. I'm very lucky. I have I have a
great set of teachers. Um but I love the
the use of
the language appropriately. It functions
so well, and I love that we're having a
spiritual conversation about business.
This is so fulfilling to me. So, thank
you so much for for this opportunity,
because it's such a new take. We've had
business leaders on the podcast before,
but this is a very different thing.
When you're thinking about growth, I
think going back to that conscious
capitalism point earlier, I do think a
lot of spiritual people still feel hung
up about being ambitious, about being
results-driven,
about being focused on a goal. They feel
in some way deep inside of them we have
that wiring that if you're striving for
more, you're in some way ungrateful,
unsatisfied.
>> could be desired. Yeah, so let's talk
about that.
>> If that's your ashram, it's a more
difficult path.
You know the old saying, it's easy to be
a saint on a mountaintop.
I'm talking about being a saint while
you're building a business. That's not
so easy to do because um happens.
And how you respond to that, that's your
opportunity is how you choose to respond
to the circumstances you find in in your
dream. How do you How will you show up?
And I think the key is you won't always
show up well. You'll make some mistakes,
but don't have to get lost there because
you can remember who you are. Remember
who you are. And in that next moment you
can choose differently. We can snap back
to it right now, whenever we want to.
And that took me a long time to learn.
Sometimes I might be lost in the dream
for for days and days, even weeks at a
time. And then I'd remember, "Oh my god.
Look, I've been such a jerk." And then
in instead of bang beating myself up for
not being perfect, it's like, "Yes, but
this next moment I no longer I am
present again.
I'm back into the love space."
>> People often ask me like why like how
how do you function in business and
obviously now I live in LA and
everything else and it's I actually
relish the battle because I'm reminded
every day that I'm not a saint when I'm
here. Whereas on the mountaintop, I
could potentially believe that I've made
>> think you're a saint, yeah, you've
already you've already forgotten.
>> Yeah, exactly. Exactly. [laughter]
>> The ego's always try It's like, "Oh,
you're going to do this spiritual thing?
I'm going to be the very best there is.
>> Exactly. Exactly.
>> That's the ego trying to maintain
control, so to speak.
>> I love the idea that I live in a
universe that constantly holds up a
mirror to me because I'm constantly
reminded of my desires, my lower nature,
my higher nature, my the complexities of
it. And I love that battle. I relish it
because that's what reminds me to stay
on the journey and stay on the path and
stay committed. And I wanted to ask you
like when you
had moments of difficulty
where you feel you are moving away from
love in business and away from
compassion,
did you come up with any practices or
habits or tools that
locked you back in?
>> People would also oftentimes when you
have a difficult situations, let's say
you have to fire somebody
or you have a business that you're going
to shut down. These are very painful,
very very difficult things to do. You
know people are going to be hurt.
And because we know that people are
going to be hurt, then the call and the
only right call is compassion. But you
have to think about what's the
collective good for all and you have to
make some difficult decisions because
you're always thinking, "What's my
win-win-win solution? Good for me, good
for you, good for all of us." And that
sometimes means you have to do difficult
things.
But it's how you do that makes all the
difference and how you show up. If you
show up in your heart with love and
compassion,
you're probably going to have a even
though it's difficult, it's probably
going to go well and you'll maintain a
relationship because they can feel your
genuine love for them.
If you do it with judgement
and anger, it's like, you know, you're
just getting what you deserve, then
you've missed it. That's
another opportunity, we'll say, to to be
in the heart space and do the difficult
things. It's like it's a skill that you
have to practice. And if you practice
it, you will get better at it. And
you'll still to mistakes, but then
you'll learn from those mistakes. If you
just continue to view it all as an
opportunity to learn and grow and
spiritually evolve and that you will
make some mistakes and you will learn
from them.
>> Mhm.
>> And it's like you were talking about
learning from those that, you know,
instead of envying them, you you study
them. Well, it's the same thing with you
you learn from your own mistakes. One
practice that's very helpful here, Jay,
is to have people that love you
that you can talk about all the stuff
with and they will tell you the truth.
>> Mhm.
>> They'll say, "John,
you you were really harsh in that. You
You You were not You were not in a
loving space when you did that, were
you?" And it's like, "No, I really
wasn't." And he says, "Well, what are
you going to do about it?" And I said,
"I'm going to go apologize." I I really
do think we underestimate the power of
forgiveness. We will make mistakes,
mess up,
fess up. When you make a mistake, when
you hurt somebody, when you're not in
your heart, when you're in an angry,
judgmental space,
the next moment you can choose love and
part of choosing love is to go ahead.
The ego doesn't like to admit it made
mistakes. It doesn't like to apologize.
It doesn't like to ask for forgiveness.
But that will restore you into that love
flow. So, you have to be willing to go
ahead and admit that you're not perfect,
that you made mistakes and then as you
do that, you can then let go of it and
then you can return.
>> Yeah, John, you talk about the term
servant leadership and I feel like today
more than ever we don't really have good
role models of the
>> have it. We don't have it. Our
presidential race is certainly
>> it's so far [clears throat] away from
that and I feel like servant leadership,
compassionate leadership, conscious
leadership, all of these things you'd
hope are in business schools and
colleges and universities, but they're
not. And if it does come up, it comes up
because it's hey, it'll be profitable to
be this way or we still haven't got to a
place where people realize that
we should create businesses because
they'd be good for our kids and future
generations or we should create
something that positively impacts the
world. And we're still not there yet.
I'm going to
>> tell you something you probably never
thought about before. Who teaches in
medical schools?
>> Professors, I mean
>> They're doctors.
>> Yeah.
>> Who teaches in law schools? Lawyers.
>> Lawyers, right.
>> Who teaches in our business schools?
Not business people.
Uh they're intellectuals. They're
academics.
And it's not that that's bad. It's just
that they don't have the experience
of actually
leading. They have a theory about
leadership. There's a reason why medical
schools and and law schools actually
have real professionals that are
teaching them the skills that they need
to know. And I think it's part of where
we've gone wrong in business. We have
people that have almost no experience in
business teaching our students. So they
can't teach from actual experience of of
leadership. They don't really know about
it because they have never really done
it.
>> Yeah.
>> So that's one reform that we need to do.
There needs to be sort of a tradition, I
think, that uh if you're passing your
wisdom on, if you're if if you're a
retired business leader, that you should
be It's one reason I'm going to go speak
at this university tonight. I'm going to
be talking to business students and I'm
going to be sharing my experiences as we
talk about this book.
That's going to be invaluable to them
because that's not something they're
getting in an MBA program.
>> Obviously, the decision to sell to
Amazon was not one that you made
lightly.
>> No.
>> Explain what was hard, easy
about that decision.
>> the choice about, you know, where do you
start the story? And in this case, I
won't give the background for how we got
into this position, but the short answer
is Whole Foods is being attacked by
shareholder activist. Our our stock had
declined in the last couple of years,
and then a shareholder activist is
somebody that generally wants to make
change to get the stock price up, and
then they'll make they'll make money
doing that. So they're very short-term
focused. We had a shareholder activist
called Jana Partners.
They didn't want to work with us. They
just They said, "We're going to take
over your board and we're going to As
soon as we get our control of the board,
we're going to fire you,
fire other parts of the management team,
and then we're going to just sell the
business to the highest bidder, and
there's not anything you can do about
it." And left. And a little bit stronger
language than that. So, for me, it was
like
I kept asking this question. It was a
spiritual question.
What is the win-win-win solution here?
What is the best thing for all of our
stakeholders? How do our customers win?
How do our employees win? How do our
suppliers win? How do our investors win?
How do the communities that we're part
of win?
And we I looked at all the different
alternatives and I kept But I kept
asking that question. I really do
believe when you ask the question and
you stay on it and you keep asking your
soul for the answer,
that it it emerges. And
I remember waking up one morning and it
just popped into my brain, right when I
woke up, and I knew it was the right
answer. It said, "What about Amazon?"
Because it was kind of a crazy idea.
Amazon wasn't They didn't have any
grocery stores.
I'd met Jeff Bezos the year before at a
conference, and he and I had really kind
of hit it off. You know, we we had a lot
of common interests. Jeff was a He loved
to read science fiction and fantasy. We
shared that in common. He liked to scuba
dive. I've done a lot of scuba diving
around the world. He's an entrepreneur.
I'm an entrepreneur. And entrepreneurs
generally can find lots of things to
talk about. Talk Talk about their
businesses. He was very interested in
Whole Foods.
We were on a panel together, and so I
really liked him. I admired what Amazon
had created, and Jeff is a one of the
smartest,
most creative people I've ever met.
We looked at other possibilities. Maybe
Warren Buffett would buy the company and
it'd be in friendly hands. He joked and
said, "I own Dairy Queen, and I eat junk
food. This isn't a good fit for me."
>> [laughter]
>> And we We talked to Albertsons, and we
realized, "Oh my god, they
they would That would be terrible for us
to be part of that company. Uh we
thought about going private, but then
you're taking on, you know, 12, 13
billion dollars on your balance sheet
and you have to pay that back and you
take and you have to pay interest on it.
The economy has a downturn like it did
in 2008, you might fail. And you're also
giving control of your business over to
private equity people and they'll have
different different motivations, just
make quick make money.
So, we didn't have a good answer and we
we The other answer was to fight Janna.
But Whole Foods needed time to turn
around his business. We needed time to
lower our prices. If you're selling
something for a dollar and all of a
sudden now you sell it for 90 cents, in
the short run,
your sales fall, your same-store sales
fall, your profits fall, and when you
have activists, you know, that want
immediate quick turnaround, then that's
not you we needed that takes a couple of
years before lower prices will help your
customers see, well, Whole Foods is
actually not whole paycheck any longer.
I I love the store and now it's more
affordable to shop there.
When it popped in my brain about Amazon,
we flew I we They were very interested
right from the beginning and we flew out
there and I met with Jeff and three of
his leaders and I had three of my
leaders. It was four on four and we
talked for about three hours just about
what we could do together. And they were
not They were not your typical corporate
types. These were extremely intelligent
people, very creative. We had They had a
lot of good ideas about what we could do
together.
And I remember when we left there, my
team and I went to a restaurant and
we're sitting around talking about it
and they said, "That was an incredible
conversation. Those guys were not
anything like I thought they would be.
They're so smart and they're so
creative. It'd be fun to work with them.
It'd be It'd be a blast." And then it
was like, "What do you think they liked
us, too?"
And it turned out they did and they flew
to Austin just a few days later and they
started due diligence and 6 weeks after
that initial meeting, we struck a deal.
And when people ask me, are you is you
have any regrets about selling to
Amazon? And the honest answer is,
you know,
given the circumstances, that was the
best solution. I regret that the
circumstances were such that that was
our best solution. But it was the best
solution. If I had to do it again under
the same circumstances, it would have
been far better than Janna selling us to
Albertsons or Kroger or some other
supermarket chain that wouldn't
understand our values, our culture.
Amazon has largely not completely, but
it's largely let Whole Foods keep its
culture and operate independently. Now
now it's with me gone in particular, 2
years now, they are they've made more
changes than they did when I was there,
partly because I resisted a lot of the
changes they wanted to do. Let me just
point out how it was a win-win-win. We
got to cut our prices significantly four
times in the first 2 years. It cost
Amazon hundreds of millions of dollars
for us to do that, but they think
long-term. They're willing to make that
investment, put Whole Foods on a sound
or long-term financial footing.
They increased the pay of every hourly
team member in Whole Foods within 30
days of the merger occurring. And that
cost them hundreds of millions of
dollars. So that was good for our team
members, good for our customers. It was
good for our suppliers because one thing
Amazon did was study every supplier we
had, and they discovered we had all
these suppliers they didn't know about
that they put into their amazon.com and
started selling their foods and their
products. And so it was a big boom. And
they didn't tell us we had to get rid of
anybody. They just studied and learned
from us. It was good for our investors
because the stock they you know, we sold
it for 30% more than it was before we
started talking to Amazon. And
it was good for the communities that we
were part of. Amazon did not change our
philanthropic activities for Whole Food
the Whole Planet Foundation or the Whole
Kids Foundation. In fact, they gave more
money to it. There were lots of taxes
paid to governments because of the
capital gains that were done. And so I
think about every one of the
stakeholders was better off as a result
of the Amazon merger.
But, was it it wasn't perfect. I did
fight with Amazon a lot. I would say
Whole Foods is a more heart-based
company. Amazon's a more professional
culture. Uh people are there to work
there for a while, get it on their
resume, and then get a higher-paying job
somewhere else. There's not as much
loyalty in that company. Whereas Whole
Foods, that that that's the thing that
surprised Amazon when they dug under the
hood at Whole Foods, it's like, "Wow,
you've had so many people working 20,
30, even 40 years here. How do you do
that?"
And I told them the truth. I said,
"Guys, if you want to if you want
longevity,
you just you give people two things.
Give them purpose. People need purpose.
They want to feel like their work is
contributing to making the world a
better place in some way or fashion or
helping people. And secondly, they want
to feel they're loved. They want to feel
they're cared for. So, if you give
people purpose and love,
yeah, why would they ever want to leave?
Professional cultures don't generally
give you one of those.
>> Yeah, and then when you
resign as CEO in 2021,
and you did a goodbye tour.
>> I left in 2022, so it's been 2 years
ago.
>> gave notice.
>> Right, right, right, right.
>> And I had a whole year of saying
goodbye.
>> Understood. But you were my favorite
CEO.
>> Oh, it was incredible.
>> So, did you go to every store?
>> No, that wasn't possible, but I got to
every region.
>> Right.
>> I did literally talk to tens of
thousands of team members. And what I
did for that whole year was just thank
people.
Thank you for what you've done for Whole
Foods. I mean, I got so much love from
people. It was a beautiful, beautiful uh
letting go. And I'm you know, still on
really good terms with the leadership
there. And and also, my gift to them
was, "You know what? I'm not meddling at
all. I'm not judging you." Are they
doing some things I don't agree with?
Tons of stuff. But, you know, you've got
to support the new leadership that comes
in, knowing that they got to make their
mark, and they've got to follow their
own their own hearts in a way. And also,
[clears throat] here's the thing, Jay.
I couldn't really do Love Life until I
gave up Whole Foods. That's what my
heart was telling me to do. It's like,
you're not I wasn't happy anymore at
Whole Foods. I was fighting with Amazon
some and I wasn't being creative
anymore. The the game, the playfulness
of it, the ability to create, that was
all kind of disappeared for me. I was
just running a huge corporation for
somebody else that wasn't the same kind
of
I didn't have the same kind of joy in
it. Remember how I said earlier, you
know when you're on the right path
because you're happy?
>> Yeah.
>> I wasn't happy. I loved Whole Foods
and I but I wasn't experiencing that
same joie de vivre that I had
before that was sold. And so but it was
hard for me to let go of it cuz I loved
it so much.
>> Yeah.
>> But when I did let it go, then the new
possibilities emerged.
>> You said something beautiful there about
what it takes to keep people purpose in
love. I want to ask you for all the
entrepreneurs that are listening,
startups, new companies, founders, large
companies,
what is your best advice on hiring and
attracting good people?
>> I've always been good at attracting good
people because I have a lot of passion,
a lot of purpose, a lot of charisma and
people are drawn to that like moths to
flames. But I've never been very good at
hiring people and I I believe people's
weaknesses come out of their strengths
and one of my strengths is I really see
the beauty in people. I see the goodness
in people and that sometimes makes me a
little bit blind to things that are not
as good as
>> saying I can relate to you in so many
ways.
>> I learned was is that I had other people
on my team that had really good
detectors. Particularly my chief
financial officer, Glenda Flanagan and I
she was so much better at hiring than I
was.
So I just learned to kind of trust her.
It's like if Glenda was she didn't think
they were going to be good, I I learned
the hard way. If I hired him anyway, I'd
regret it. I really do believe that you
need to create a team. CEOs get and
founders get way too much credit. They
get too much credit and too much blame.
It's you're always doing it in a team.
If you look behind Steve Jobs or an Elon
Musk or a Jeff Bezos. Remember I told
you how great that Amazon team was. And
Jeff was brilliant. So were all those
other people working there. There's just
a lot of super smart people working for
Amazon. Highly creative people. So Jeff
was able to attract and build a great
team. And so you're kind of no better
than your team.
>> Mhm.
>> And I was good at attracting good
people, but I wasn't good at discerning
who was a good cultural fit or whose
weaknesses weren't going to take them
down and and harm the organization. I
depended on the other people to make
those calls.
>> What would be your best advice for
firing someone?
>> People procrastinate on firing for a
couple of reasons. One is that they
don't want to hurt the person.
And secondly, they don't want to feel
guilty about it. So my best advice is
Whole Foods had an interesting practice.
I make a distinction between people you
need to get rid of because they don't
fit culturally
and those who are just struggling at the
job. Particularly, what I learned is
that when you often times people would
get promoted because they had done a
good job at a lower level, right? So
they're ready for the you think they're
ready for the next step. For many
people, they're not ready for that next
step.
And then they get fired. And what we had
at Whole Foods is called recycling.
And it was like, you know what? You were
really successful at your previous job.
I want you to go back there because
you're not happy, you're struggling, and
I want you to go back and then you'll
get an opportunity in the future.
>> That's fantastic.
>> And if their egos couldn't handle that,
you knew they needed to go. But the
really good ones would would have say,
"Yeah, I am struggling. I want to step
back, but I'll show you. I'm going to
learn. I'm going to be better. I'm I'm
going to get promoted again." Those that
later on got promoted again, they were
great because they took their failure,
so to speak, as a learning opportunity
to grow.
And so then they became more effective
leaders. So my advice in letting people
go is you have to do it for the good of
the company. And if you're not willing
to do it, I used to tell myself cuz I
didn't I never enjoyed doing I was
always challenged for me. But it was
like if you're not willing to do this
and you should step aside. Because this
is what needs to happen. And if you're
not willing to do that, they're not a
very good leader. So you have to do what
you really know is best for the
organization. Other people are counting
on you
to make good decisions and and build a
great company. And if as Steve Jobs used
to say, which I really like what Steve
would say, he'd say
A-listers hire other A-listers.
B-listers hire C-listers.
Because they hire people that aren't as
good as them because it makes them feel
better about themselves. Good leaders
hire people as good or better than
themselves and are not threatened by
their strengths because they know that's
what'll make the organization better.
I happen to agree with that philosophy.
So you want to hire the A-listers. And
if you have to fire people, that's
regrettable.
Also, one of the takeaways there is be
more careful in who you hire so you
don't have to fire.
>> John, it's been such a joy talking to
you today. Honestly, I've had such a
great time and I feel like we've talked
about everything from spirituality to
business to habits to mindfulness. And
we end every episode of On Purpose with
a final five. And these have to be
answered in one word or one sentence
maximum. So John Mackey, these are your
final five. The first question is what
is the best advice you've ever heard or
received? Follow your heart.
Second question, what is the worst
advice you've ever heard or received?
>> I don't know.
>> [laughter]
>> Question number three, how do you define
your current purpose?
>> My current purpose is to fully awaken to
love
and to share that love
with everyone I encounter.
>> Question number four, how do you define
love?
>> Love
is the essence of beingness.
>> And fifth and final question we ask is
to every guest who's ever been on the
show, if you could create one law that
everyone in the world had to follow,
what would it be?
>> Be kind.
>> Everyone, the book is called The Whole
Story: Adventures in Love, Life, and
Capitalism. John Mackey, uh co-founder
and former CEO of Whole Foods Market.
John, it's been such a
true pleasure to have you in the studio
here today and uh I hope you come back
for many, many more and congratulations
on an incredible journey, incredible
book, and really excited to see what you
continue to do with everything that
you're building with Love Life. So,
>> Thank you, Jay. It's been a It's been a
pleasure. This has been fun. And I'm
into I'm into having fun, so this has
been very fun for me. So, thanks so much
for for having me here.
>> Thank you, John. Thank you.
>> If you loved this episode, you'll love
my conversation with Airbnb founder
Brian Chesky on how to tap into your
creative potential and the number one
thing people get wrong about success.
>> The best people in your life will be
people who see potential in you that you
didn't see in yourself.
And I often wonder
Ask follow-up questions or revisit key timestamps.
In this engaging conversation, John Mackey, the visionary co-founder and former CEO of Whole Foods Market, discusses his journey through business, spirituality, and leadership. He reflects on building Whole Foods based on values like love, purpose, and conscious capitalism, his personal quest for spiritual awakening, and his approach to navigating the 'hero's journey' in the material world. Mackey explains how practices like gratitude, forgiveness, and appreciating others can transform both individuals and business cultures, emphasizing that even amidst the challenges of leadership, one can stay connected to their deeper self.
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