AI Whistleblower: We Are Being Gaslit By The AI Companies! They’re Hiding The Truth About AI!
3558 segments
So much of what's happening today in the
AI industry is extremely inhumane.
>> But this is me playing devil's advocate.
And logically, it could be the case that
the civilization that accelerate their
research with AI is going to be the
superior civilization.
>> No, it's not. This is a prediction that
you're making, right?
>> Making Zuckerberg's making.
>> And do you know what the common feature
of all of them is? They profit
enormously off of this myth. You know, I
have all these internal documents
showing that they're purposely trying to
create that feeling within the public so
that they can extract and exploit and
extract and exploit. So, what do we do
about it?
>> We need to break up the empires of AI.
>> You know, I've been covering the tech
industry for over 8 years, interviewed
over 250 people, including former or
current OpenAI employees and executives.
And I can tell you that there are many
parallels between the empires of AI and
the empires of old, right? like Lelay
claimed the intellectual property of
artists, writers, and creators in the
pursuit of training these models.
Second, they exploit an extraordinary
amount of labor, which breaks the career
ladder because someone gets laid off and
then they work to train the models on
the very job that they were just laid
off in, which will then perpetuate more
layoffs if that model then develops that
skill. And when they talk about that
there's going to be some new jobs
created that we can't even imagine, a
lot of the jobs that are created are way
worse than the jobs that were there. And
then there's the environmental and
public health crisis that these
companies have created and how they're
able to also spend hundreds of millions
to try and kill every possible piece of
legislation that gets in their way and
will censor researchers that are
inconvenient to the empire's agenda. But
what I'm saying is not that these
technologies don't have utility. It's
that the production of these
technologies right now is exacting a lot
of harm on people. But we have research
that shows that the very same
capabilities could be developed in a
different way that doesn't have all of
these unintended consequences. So let's
talk about all of that.
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Let's get on with the show.
Karen, how you've written this book in
front of me here called Empire of AI:
Dreams and Nightmares in Sam Alman's
Open AI. I guess my first question is
what is the research and the journey you
went on in order to write this book
we're going to talk about and the
subjects within it today
>> I took a strange route into journalism I
studied mechanical engineering at MIT
and so when I graduated I moved to San
Francisco I joined a tech startup I
became part of Silicon Valley and I
basically received an education in what
Silicon Valley is about because a few
months into joining a very missiondriven
startup that was focused on building
technologies that would help facilitate
the fight against climate change. The
board fired the CEO because the company
was not profitable. And this was in
hindsight a very pivotal moment for me
because I thought if this hub is
ultimately geared towards building
profitable technologies and many of the
problems in the world that I think need
solved are not profitable problems like
climate change. Then what are we
actually doing here? like what how did
we get to a point where innovation is
not actually necessarily working in the
public benefit and sometimes even
undermining the public benefit in
pursuit of profit. In that moment, I had
a bit of a crisis where I thought, well,
I just spent 4 years trying to set
myself up for this career that I now
don't think I am cut out for. And I
thought, well, I might as well just try
something totally different. I've always
liked writing and that's how after 2
years I landed at a role at MIT
technology review covering AI full-time
and that gave me a space to then explore
all of these questions of who gets to
decide what technologies we build how
does money and ideology also drive the
production of those technologies and how
do we ultimately make sure that we
actually reimagine the innovation
ecosystem to work for a broad base of
people all around the world. And so that
is kind of how I then set off on this
journey of ultimately writing a book. I
didn't realize that I was working
towards writing a book, but starting in
2018 when I took that job was
essentially the moment in which I began
researching the story that I I document
in it.
>> A very timely time to start working in
artificial intelligence. For anyone that
doesn't know, this is pre OpenAI chat
GPT launch moment that shook the world.
But in writing this book, you
interviewed a lot of people and went to
a lot of places. Can you give me a
flavor of how many people you've
interviewed, where it's taken you around
the world, etc.
>> I interviewed over 250 people. So over
300 interviews, over 90 of those people
were former or current OpenAI employees
and executives. So the book covers the
inside story of opening eyes's first
decade and how it ultimately got to
where it is today. But I didn't want to
write a corporate book. I felt very
strongly that in order to help people
understand the impact of the AI
industry, we would also have to travel
well beyond Silicon Valley. These
companies tell us that AI is going to
benefit everyone and that's their
mission. But you really start to see
that rhetoric break down when you go to
the places that look nothing like
Silicon Valley, that speak nothing like
Silicon Valley, and that have a history
and culture that are fundamentally
different as well. And that's where you
start to really understand the true
reality of how this industry is
unfolding around us.
>> Karen, I often try and steer
conversations, but in this situation, I
feel like it's probably my
responsibility to follow. So with that
in mind, I'm going to ask you where does
this journey begin and where should we
be starting if we're talking about the
subjects of empire of AI, AI generally
artificial intelligence and also I'd say
one thing I'm really keen to do in this
conversation which is I often see in
conversations is left out is let's
assume that our viewers know nothing
about AI.
>> Yeah. So they don't know what scaling
laws are or GPUs or comput or whatever
and let's try and keep this as simple as
we possibly can in terms of language or
explain all the complicated language so
that we can bring as much people with us
as we possibly can.
>> Yes.
>> Where should we start?
>> I think we should start with when AI
started as a field. So this was back in
1956
and there were a group of scientists
that gathered at Dartmouth University to
start a new discipline, a scientific
discipline to try and chase an ambition.
And specifically an assistant professor
at Dartmouth University, John McCarthy
decided to name this discipline
artificial intelligence.
This was not the first name that he
tried. The previous year he tried to
name it Automata Studies. And the reason
why some of his colleagues were
concerned about this name was because it
pegged the idea of this discipline to
recreating human intelligence. And back
then, as is true today, we have no
scientific consensus around what human
intelligence is. There's no definition
from psychology, biology, neurology. And
in fact, every attempt in history to
quantify and rank human intelligence has
been driven by nefarious motives. It's
been driven by a desire to prove
scientifically that certain groups of
people are inferior to other groups of
people. There are no goalposts for this
field and there are no goalposts for the
industry when they say that they are
ultimately trying to recreate AI systems
that would be as smart as humans. How do
we even define what that means? And when
are we going to get there if we don't
know how to define the destination? And
what that effectively means is that
these companies can just use the term
artificial general intelligence which is
now the term to refer to this ambitious
um goal to recreate human intelligence.
They can use it however they want to and
they can define and redefine it based on
what is convenient for them. So in
OpenAI's history, it has defined and
redefined it many times. When Sam Alman
is talking with Congress, AGI is a
system that's going to cure cancer,
solve climate change, cure poverty. When
he's talking with consumers that he's
trying to sell his products to, it's the
most amazing digital assistant that
you're ever going to have. When he was
talking with Microsoft, you know, in the
deal that OpenAI and Microsoft struck
where Microsoft invested in the company,
it was defined as a system that will
generate hundred billion of revenue. And
on OpenAI's own website, they define it
as highly autonomous systems that
outperform humans in most economically
valuable work. This is like not a
coherent vision of one technology. These
are very different definitions that are
spoken out loud to the audience that
needs to be mobilized to ward off
regulation or get more consumer buy in
into the the industry's quest or to get
more capital more resources for
continuing on this journey with
ambiguous definitions. I mean, speaking
about different definitions through
time, in 2015, in a blog post that Sam
Waltman wrote before open air was
officially announced, he explicitly
outlined the existential risk by saying,
"Development of superhuman machine
intelligence is probably the greatest
threat to the continued existence of
humanity. There are other threats that I
think are more certain to happen, for
example, an engineered virus, but AI is
probably the most likely way to destroy
everything
>> in general." When Alman is writing for
the public or speaking for the public,
he does not just have the public as the
audience in mind, there are other people
that he is trying to motivate or
mobilize when he says these things. And
in that particular moment, Alman was
trying to convince Elon Musk to join him
on co-founding OpenAI. And Musk in
particular was spending all of his time
sounding the alarm on what he saw as a
huge existential threat that AI could
pose. And so in that blog post, if you
look at the the language that Alman uses
side by side with the language that Musk
was using at the time, it mirrors all
the things that Musk was saying
>> identical. I mean, 10 years ago, Musk
was going on podcast saying, tweeting,
whatever, that the greatest existential
risk to humanity was AI.
>> Yeah. And so you know like his
parenthetical there are other things
that we that might actually be more
likely to happen like engineered
viruses. It's because up until then
Alman had been talking just about
engineered viruses. And so now that he
needs to pivot to speak to an audience
of one to Musk. He needs to kind of
resolve the contradiction between what
he's now elevating as his new central
fear to be the same as Musk's new
central fear with what he had previously
been saying. So that's why he's like I
think this is now even though before I
said this
>> and are you saying that Sam Alman
manipulated Musk because Elon did end up
donating a huge amount of money to um
open AAI and co-founding it I believe
with Sam Alman. Elon Musk did end up
co-ounding it with Altman. And certainly
from Musk's perspective, he does feel
manipulated because he feels like Alman
was engineering his language in a way
that would make Musk trust him as a a
partner in this endeavor. And of course
then Musk is leaves. Um and through some
of the documents that came out during
the the lawsuit that Musk and Altman are
engaged in now, it has become clear that
there was a degree to which Musk was
actually muscled out a little bit. And
so that's why he's left with this
very intense personal vendetta against
Altman, saying that somehow Alman
tricked him into being part of this. So
in in 2015, Sam Alman is writing these
blog posts saying this is, you know, one
of the greatest existential threats. At
the same time, in 2015, Musk is doing
some very famous speeches at the time at
MIT. He said that AI was the biggest
existential threat and compared
developing AI to summoning the demon.
And what you're saying here is you're
saying that Samman was just mirroring
the language that Elon was using to get
Elon involved in open open AAI. And
later it appears and again there's a
legal case taking place now that Sam
might have muscled Elon out in some
capacity.
>> Yeah. So we know from the lawsuit and
the documents that have come out in the
lawsuit that Ilia Sgver who is the chief
scientist of OpenAI at the time and Greg
Brockman chief technology officer at the
time when they were deciding whether or
not to maintain OpenAI as a nonprofit
because it was originally founded as a
nonprofit. They decided okay we need to
create a for-profit entity but the
question was who should be the CEO of
this for-profit entity. Should it be
Musk or should it be Alman? because it's
they were the two co-chairmen of the
nonprofit. And in the emails, it became
clear that Ilia and Greg first chose
Musk to be the CEO.
But through my reporting, I discovered
that Altman then appealed personally to
Greg Brockman, who was a friend of his
that they had known, they had known each
other for many years through the Silicon
Valley scene, and said, "Don't you think
that it would be a little bit dangerous
to have Musk be the CEO of this company,
this new for-profit entity, because, you
know, he's a famous guy. He has a lot of
pressures in the world. He could be
threatened. He could act erratically. He
could be unpredictable. And do we really
want a technology that could be super
powerful in the future to end up in the
hands of this man? And that convinced
Greg and Greg then convinced Ilia, you
know, I think there's a point here. Do
we really want to give this much power
to Musk? And that is why Musk then
leaves because then they the two switch
their allegiances. They say, "Actually,
we want Altman to be the CEO." And then
Musk is like, "If I'm not CEO, I'm out."
>> So, it sounds like Sam again managed to
persuade someone to do something.
>> Mhm.
>> I guess this begs the question, what do
you think of Sam Orman?
>> I think he's a very controversial
figure.
>> You did an interesting pause. It's a
pause where someone tries to select
their words. Well, this is this is this
is what's so interesting
about those interviews is people are
extremely polarized on Alman there. No
one has in between feelings about him.
Either they think he's the greatest tech
leader of this generation akin to the
Steve Jobs of the modern era or they
think that he's really manipulative and
an abuser and a liar. And what I
realized because I interviewed so many
people is it really comes down to what
that person's vision of the future is
and what their goals are. So if you
align with Altman's vision of the
future, you're going to think he's the
greatest asset ever to have on your side
because this man is really persuasive.
He's incredible at telling stories. He's
incredible at mobilizing capital, at
recruiting talent, at getting all the
inputs that you need to then make that
future happen. But if you don't agree
with his vision of the future, then you
begin to feel like you're being
manipulated by him to support his vision
even if you fundamentally don't agree
with it. And this is the story
especially of Daria Amade, CEO of
Enthropic, who was originally an
executive at OpenAI. So for people that
don't know, Dario now runs anthropic
which is the maker of Claude. A lot of
people probably are more familiar with
Claude.
>> Yeah. And it's one of the biggest
competitors to OpenAI.
And Amade at the time when he was an ex
executive at OpenAI,
he thought that Alman was on the same
page with him and then over time began
to feel that Altman was actually on
exactly the opposite page of him and
felt that Altman had used Amade's
intelligence, capabilities, skills to
build things and bring about a vision of
the future that he actually
fundamentally didn't agree with. And so
that's why people end up with this bad
taste in their mouths. And so, you know,
I've been covering the tech industry for
over eight years and covered many
companies. I've covered Meta, Google,
Microsoft in addition to Open AI. and
OpenAI and Altman is it's the only
figure that I've seen this degree of
polarization with where people cannot
decide
whether he's the greatest or the worst.
>> You mentioned Dario there and I found it
really what I found really interesting
is to look at how people's quotes evolve
over time with their incentives. So I
was looking at all of the all of the
things they've said on the record on
podcasts in their blog post to see how
it's evolved over time and Dario who was
the former VP of research open AAI and
has now moved on to enthropic who are
taking a slightly different approach to
developing AI said back in 2017 while he
was still at open AI that this is a
quote I think at the extreme end is the
Nick Bostonramm style of fear that an
AGI could destroy humanity. I can't see
any reason in principle why that
couldn't happen. My chance that
something goes really quite
catastrophically wrong on the scale of
human civilization
might be somewhere between 10% and 25%.
And also you mentioned Ilia who was a
co-founder of OpenAI and then left. I
guess the first question I'd ask is why
did I leave?
>> It's a great question.
So he was instrumental in trying to get
Sam Alman fired and he's another one of
the people who over time began to feel
like he was being manipulated by Alman
towards contributing something that he
didn't believe in. And for
>> you know
>> because I interviewed a lot of people
Ilia in particular had
two pillars that he cared about deeply.
One is making sure we get to so-called
AGI and the other is making sure that we
get to it safely. And he felt that
Altman was actively undermining both
things. He felt that Alman was creating
a very chaotic environment within the
company where he was pitting teams
against each other where he was telling
different things to different people.
>> Have you ever spoken to him?
>> I have. So, so I interviewed him in 2019
for a profile that I did of OpenAI um
for MIT Technology Review
>> and back in 2019, he has a quote where
he says, "The future's going to be good
for AIs regardless. It would be nice if
it was also good for humans as well.
It's not that it's going to actively
hate humans or want to harm them, but
it's just going to be so powerful. And I
think a good analogy would be the way
that humans treat animals. It's not that
we hate animals. I think humans love
animals, and I have a lot of affection
for them. But when the time comes to
build a highway between two cities, we
are not asking the animals for
permission. We just do it because it's
important to us. And I think by default,
that's the kind of relationship that's
going to be between us and AI, which are
truly autonomous and operating on their
own behalf. And that was in 2019, the
year that you interviewed him.
>> One of the things that I I feel like we
should take a step back to examine is
going back to this idea of what even is
artificial intelligence and what do we
mean by intelligence? And a huge part of
the views of the different people and
the quotes that you're reading derives
from a specific belief that they each
have in this question of what is
intelligence, what constitutes
intelligence.
For Ilia, he has throughout his research
career felt that ultimately our brains
are giant statistical models. This is
not something that you know we actually
know but this is his own hypothesis also
the hypothesis of his mentor Jeffrey
Hinton who also was on this podcast.
This is why they have such a strong
conviction in the idea of building AI
systems that are statistical models and
that this particular approach is going
to lead to intelligent systems as we are
intelligent. It's a hypothesis that they
have. It's not one that has been proven
by science. And some people vehemently
disagree with them on this particular
thing. But if you step into their shoes
and take on that hypothesis and assume
that it's true, that our brains are in
fact statistical engines and that these
systems that they're building are also
statistical engines, that they're making
bigger and bigger and bigger until they
become the size of the human brain.
That's why they say that making this
comparison where the system will become
equal to human intelligence and then
maybe exceed human intelligence is
relevant in their framework. And um Ilia
gave a talk at one point at this really
prominent AI research conference that
happens every year called neural
information processing systems. It's a
mouthful, but he gave this keynote where
he shows this chart of the size of
brains and the intelligence of a
species. And it's roughly linear. The
bigger the size of the brain, the more
intelligent the species. And so for him,
he thinks he's building a digital brain
because he he thinks brains are just
statistical engines. So from that logic
it's like okay if we then build a bigger
statistical engine than the human brain
then based on this chart it will be more
intelligent and then we will be
subjected to the same treatment that
we've subjected animals but it's really
important to understand that these are
scientific hypotheses of specific
individuals within the AI research
community and there's a lot a lot of
debate about whether this is in fact the
case and some of The biggest critics say
it's very reductive to think of our
brains as simply just statistical
engines.
>> Why why does it matter to know the
mechanism?
Is it not just important to know the
outcome which is that it's going to be
able to do make a video for me or agents
are going to be able to do the work that
I do. Does it does it really really
matter for us to know the mechanism
behind it?
>> Yes and no. So it matters because these
companies
they are driving their future actions
based on this hypothesis.
So they have decided we think that this
hypothesis is true like we should just
continue building larger and larger
statistical models in the pursuit of
artificial general intelligence. And
that's then having global consequences
like in order to continue doing that
they're hoovering up more and more data.
They're building more and more data
centers. They are having uh they're, you
know, exploiting more and more labor in
order to continue on this path. Here's a
question that I think is important to
ask is why are we trying to build AI
systems that are duplicative of humans?
We're kind of having this conversation
right now where we've just taken the
premise of this industry as a good
thing. Like they said that we should be
building AGI, so we say that we should
be building AGI. I would like to ask
like why are we doing that? Why is it
that we are building a technology that
is ultimately designed to replace and
automate people away? That is not the
enterprise of technology. Like we should
be building technology and the purpose
of technology throughout history has
been to improve human flourishing, not
to replace people. And so this is like a
a critical part of my critique of these
companies and and these scientists that
have just adopted this goal and have
relentlessly pursued it and have had
enormous capital and enormous resources
to pursue it. Is is this the right goal?
What like why are we doing this? Why
can't we just build AI systems that do
things like accelerate drug discovery
and improve people's health care
outcomes, which are systems that have
nothing to do with the statistical
engines that they're trying to build to
duplicate the human brain?
>> So why are they doing it? I mean, you've
interviewed all these people. I think
it's what, 300 people in total, 80 or 90
of them from OpenAI, the maker of
CHACHBC. Why do you think they're doing
it?
I think it's because they're driven by
an imperial agenda. And that is why I
call these companies empires of AI.
>> What do you mean by an imperial agenda?
What does that term mean?
>> Empire is the only metaphor that I've
ever found to fully encapsulate all of
the dimensions of what these companies
do and the scale that they operate and
what motivates them to do what they do.
And there are many parallels that you
see between what I call the empires of
AI and the empires of old. They lay
claim to resources that are not their
own in the pursuit of training these
models. That's the data of individuals,
the intellectual property of artists,
writers, and creators. Their land
grabbing in order to build these
supercomputer facilities for training
the next generation models. Second, they
exploit an extraordinary amount of
labor. They contract hundreds of
thousands of workers all around the
world including in the US to ultimately
make these technologies. We can talk
about that more. And they also design
their tools to be labor automating so
that when the technologies are deployed,
it also affects labor rights because it
erodess away labor rights. And this is a
political choice that they have. Third,
they monopolize knowledge production.
And so they project this idea that
they're the only ones that really
understand how the technology works. And
so if the public doesn't like it, it's
because they don't actually know enough
about this technology. They do this to
the public. They do this to policy
makers. And they've also captured the
majority of the scientists that are
working on understanding the limitations
and capabilities of AI.
>> You think they're gaslighting the public
in a way?
>> They are. Yeah. So if most of the
climate scientists in the world were
bankrolled by fossil fuel companies, do
you think we would get an accurate
picture of the climate crisis?
>> No.
>> And in the same way they employ and
bankroll the AI industry employs and
bankrolls most of the AI researchers in
the world. So they set the agenda on AI
research in soft ways simply by
funneling money to their priorities so
that only certain types of AI research
are produced. But they also will censor
researchers when they do not like what
the researcher has found. And so I talk
about the case of Dr. Timmy Gabru in my
book who was the ethical AI team co-lead
at Google when she was literally hired
to critique the types of AI systems that
Google was building. She then co-wrote a
critical research paper that was showing
how large language models specifically
were leading to certain types of harmful
outcomes. And in an attempt to try and
stop this research from being published,
Google ended up firing Gabru and then
fired her other co-lead Margaret
Mitchell.
And so they control and quash the
research that is inconvenient to the
empire's agenda.
>> Did you have an example where this is
happening to journalists as well that
are asking questions of their team
members? I think I was watching a video
of yours where there was a young man
that was saying he had someone show up
at his door, knocked on his door and
asked for information, emails, text
messages, and this person was from one
of the big AI companies.
>> This was opening. I started subpoenaing
some of its critics. Yeah. Um as a as
part of a
what's what appears to be a campaign of
intimidation, but also what appeared to
be a campaign of fishing for more
information to figure out to map out the
network of critics further. But this was
a man who runs a small watchdog
nonprofit and they had been doing a lot
of work during that time to try and ask
questions about OpenAI's attempt to
convert from a nonprofit to a
for-profit. Ultimately, OpenAI was
successful in that conversion. But
during the period where it was sort of
existential for open AI to complete this
conversion, there were a lot of civil
society groups and watchdog groups like
MIDAS who were trying to prevent the
process from happening in the dead of
night. They were trying to get more
transparency. They were trying to have
more public debate about this because
it's unprecedented. And it was then that
um there was a knock on his door and he
was served papers.
>> What did the papers say?
>> The papers asked him to reproduce every
single piece of communication that he
had had that might have involved Musk.
So this was like this strange paranoia
that OpenAI had that Musk was somehow
funding these people to block the
conversion. None of them were actually
funded by Musk. So in this particular
case their request he simply was just
answered you know I I don't have any
documents because this doesn't exist.
>> So going back to this point of empires
you were saying that one of the factors
of an empire is a land grab and then the
next one was
>> was labor exploitation
>> labor exploitation. The third one,
controlling knowledge production.
>> And one of the other ones that's really
important to understand about the AI
empires in particular is empires always
have this narrative that they they say
to the public like we're the good empire
and we need to be an empire in the first
place because there are also bad empires
in the world. And if you allow us to
take all the resources and use all of
the labor, then we promise we will bring
you progress and modernity for everyone.
>> We will bring you to this utopic state
akin to an AI heaven. But if the evil
empire does it first, we will descend
into a hell.
>> And the evil empire being in this case,
>> in this case, most often it's China. But
actually in the early days, Open AI
evoked Google as the evil empire.
>> So all of their decisions were about we
need to do it first because otherwise
Google, this evil corporation that's
driven by profit, us as a benevolent
nonprofit. Like this is a this is a
critical contest of who wins.
>> Do you think the people building these
AI companies believe that the outcome is
going to be all good now? Do you think
they think that it's going to be it's
going to serve everyone? It's going to
be the age of abundance. Everything's
going to go up well. What do you think
they believe? What do you think Sam
believes?
>> So, so this is so funny is such a core
part of the mythology that they create
around the AI industry includes the
belief that it could go very badly. It
goes hand in hand. like they need that
part of the myth in order to then say
and that's why we need to be in control
of the technology because that's the
only way that it's going to go really
really well and Alman has said publicly
you know the worst case lights out for
everyone but best case we cure cancer we
solve climate change and there's
abundance and Dario Amade same kind of
rhetoric was like worst case
catastrophic or existential harm for
humanity best case mass human
flourishing. So this is like two sides
of the same coin. Like they have to use
both of these narratives in order to
continue justifying an extremely
anti-democratic approach to AI
development where there should not be
broad participation in developing this
technology. They must be the ones
controlling it at every step of the way.
>> Sam Orman did a tweet saying, "There are
some books coming out about open AI and
me. We only participated in two of them.
one by Kesh Hegy
>> Keegy
>> Khaggy focused on me and one by Ashley
Vance on OpenAI.
Um he went on to say no book will get
everything right especially when some
people are so intent on twisting things
but these two authors are trying to
you quote retweeted that tweet from Sam
Alman and you said the unnamed book
empire of AI is mine.
Do you believe that tweet from Sam Alman
was in reference to your book?
>> 100%. Because there's only three books
coming out about him
>> and he had caught wind that your book
was coming out and
>> he knew my book was coming out because I
had contacted OpenAI from the very
beginning of my process and said I'm
working on a book now. Will you
participate in it? And actually
initially they said yes even though so
my history with OpenAI I profiled the
company for MIT technology review. I
embedded within the office for 3 days in
2019. my profile comes out in 2020, the
leadership are very unhappy. And in my
book, I actually quote an email that I
received that Sam Alman sent to the
company about my profile saying, "Yeah,
this is not great."
And from then on, the company's stance
to me was,
"We are not going to participate in
anything that you do. we are not going
to respond to anything any of the
questions that you receive. And this
was, you know, this was things that they
explicitly articulated. It wasn't like
me inferring. Um, so I I had a a
colleague at MIT Technology Review that
also covered AI. And at one point
opening, I sent him this press release
being like, "We would love for you to
cover this story." And he was like, "I'm
really busy. Will you send it to Karen?"
And they were like, "Oh, no. We have a
history. You understand?" And so, so for
three years they they refused to talk to
me, but then I ended up at the Wall
Street Journal where if they felt a a
bit compelled because it was the journal
to reopen the lines of communication.
And so I I I started having, you know,
more dialogue with them. Every time I
wrote a piece, I would always send them
here's my request for comment. I would
always ask them like, will you sit for
interviews? And we did get to a more
productive relationship. And then I
embarked on the book. So I I left the
journal to focus on the book full-time.
And I told them right away, I'm working
on this book. I want to continue this
productive conversation where I make
sure I reflect OpenAI's perspective in
the book. And so they were like, we can
arrange interviews for you. You can come
back to the office. We'll set up some
conversations.
And then as we were going back and forth
on this, the board fired Sam Alman.
And that's when things started going
kind of south because the company
started becoming very sensitive to
scrutiny. And so then they started
pushing kicking the can down the road,
down the road, down the road. And I kept
saying, "Hey, when are we rescheduling
this? What's going on?" And then I get
an email saying, "We are not going to
participate at all. You are not coming
to the office. You're not doing
interviews." and I had actually already
booked my tickets. So, I was already
going to fly to San Francisco to have
the the interviews. And so, then I told
them I was like, "That's fine. I will
still engage in the process where I'll
give you extensive requests for comment.
I'll ask through my reporting, I'll keep
you updated on all the things that I'm
finding so that you can choose to still
comment." I gave them 40 pages of
requests for comment. and I gave them
over a month to respond to all of that.
So, this was when the tweet came out was
we were doing all this back and forth
trying to
and that's when Alman tweeted this.
>> H
>> and they never responded to a single one
of the one of the 40 pages.
>> Sam Alman does a lot of interviews.
>> Yeah.
>> You know, he's doing a lot of interviews
all the time. He's done every podcast.
I've seen him on everything from Tucker
Carlson to I think he's done Theo, Joe
Rogan, um podcasts all over the world.
>> I wonder why he won't do mine.
>> Well, maybe.
>> I don't know why. I I I don't know. I
think I'm fair with everyone. I just ask
I just ask questions I genuinely care
about. I don't come in with huge
preconceptions or at least meet people
for the first time. But I've heard
through the grape vine
um that he doesn't want to do mine. I
mean, going back to what you were saying
earlier that
with this the way that OpenAI and these
companies control research, you asked,
do they also do this with journalists?
I mean, yes, the answer is yes. And
apparently they they also do it with
anyone who has, you know, a broad mass
communications platform.
>> It's not just about the conversation
that you're going to have with them.
It's about who you also choose to
platform.
And there's this huge problem in
technology journalism where companies
know that a really big carrot that they
can give to technology journalists is
access.
>> Yeah. Yeah. Yeah.
>> And they will withhold that access at
the drop of a hat if they catch wind
that you're speaking to someone that
they didn't want you to speak to.
>> This is so true. And I don't think the
average person really truly understands
this.
>> Yeah. So, this kind of sounds like
theory as you say it, but I'm not going
to name names here because I don't think
it's important, but there is a
particular person in AI who um whose
team have basically dangled the carrot
of them coming here for like 18 months.
And I'm like, you don't you don't have
to dangle the carrot. I'm going to speak
to whoever I want to regardless of the
carrot or not. And when this person
comes, if they want to come, I'll I'll
give them a fair shot. I'll ask them all
genuinely curious questions about what
they're doing, their incentives. I won't
gotcha them. I don't have a history of
ever gotchering anybody. Even if I dis
like even if I have a different of
opinion, I'll ask the question.
>> Yeah.
>> But they dangle carrots and they say,
"Well, if you know he he's thinking
about it, let's think about a date." And
what what the strategy is, and I don't
think they they think those people don't
understand, is if we just dangle it for
long enough, then they will
um perform in the way that we want them
to do and they'll be
>> they'll be pleasant about us. They won't
be critical. They won't give a give a
critics.
>> Our critics.
>> And I think a lot of their game is just
dangle the carrot forever.
>> Yes. Yeah.
>> That's like the optimal outcome is if we
just dangle it. If we just tell them,
yeah, look, we're just trying looking at
the schedule.
>> It just doesn't work. I think in the
modern world, you just have to go there
and give your opinion and allow the
clash of ideas in the public forum, let
the viewers un decide for themselves.
>> Yeah.
>> What they think.
>> Yeah.
>> Um, but this is a Yeah. This is such a
huge part of their machinery is the way
that they use these tactics to massage
the public image of these companies and
make sure that information that they
don't want out and even opinions that
they don't want out there go out there.
>> Mhm.
>> And so this is this is you know I feel
very lucky now that opening I shut the
door early on me
>> at the time I didn't feel lucky. I felt
like I had screwed myself over. I was
nicer
access
to a journalist, right? Like you're
supposed to report the truth and you're
always supposed to report in the
interest of the public. Like that is the
point of journalism. And in that moment
it I I was like relatively junior in my
career. I was like, did I misunderstand
what journalism about is is about? Like
>> should I have actually been playing the
access game?
>> Mhm.
>> But it was too late. I had the door shut
to me and so I had to build my career
understanding that the door the front
door was never going to be open.
>> Yeah.
>> And that actually really strengthened my
own ability to just tell it like it is
like objective. Yeah. And just report
what I see are the facts being presented
to me irrespective of whether the
company likes it or not. And most often
the company really does not like it but
>> I can continue to do the work. They
don't need to open the front door for
me. I was still able to do more than 300
interviews.
>> So Sam Alman gets
kicked off the OpenAI executive team.
Did you find out why that happened?
>> Yeah, there's a
scene by scene recounting
>> from who? I can't remember the exact
number of sources, so I don't want to
misquote myself, but it was around six
or seven people that were directly
involved or had spoken to people
directly involved in the decision-making
process.
So,
Ilia Satskever
is seeing these serious concerns about
the way that Altman's behavior is
leading to
bad research outcomes and poor
decision-m at the company.
He then approaches a board member, Helen
Toner. Ilia, for anyone that doesn't
know, is the the co-founder we mentioned
earlier. The co-founder of OpenAI we
mentioned earlier.
>> Yes. And he kind of does a bit of a
sounding board thing to Helen just
because Ilia is freaking out. He's like
he's been like sitting on this these
these concerns for a while and he's like
if I tell this to someone, this could
also be really bad for me if Alman finds
out.
And so he asks for a meeting with Toner
and in that first meeting he's like
re like he barely says a thing. He's
just like dancing around trying to
figure out hey is this someone that I
can maybe trust to divulge more
information.
>> And Toner's role and responsibilities at
OpenAI were
>> she was a board member.
>> Just a board member.
>> Yeah. And and specifically an
independent board member. So opening eye
when it was a nonprofit the board was
split between people who had a stake
financial stake in the company and then
people who were fully independent and
this was meant to be a structure that
would balance the decision-m to be in
the benefit of the public interest
rather than to be in the benefit of the
for-profit entity that opening I then
created
>> and
Ilia as a
non-independent board member was
approaching toner as an independent
board member her to try and see whether
or not she was potentially seeing or
hearing the same things that he was
about the effect that Alman was having
on the company. This then sets off a
series of conversations first between
Ilia and Helen and then between Amir
Moratti and some of the board members.
Samir Moratti was at that point the
chief technology officer of OpenAI where
these two senior leaders essentially
through these conversations and through
documentation that they're pulling
together like email, Slack messages and
so forth, they convey to the independent
board members, three independent board
members, we are very concerned about
Altman's leadership like he is creating
too much instability at the company and
it is like he is the root of the
problem. It's not they they they were
trying to say to these independent board
members like the problem will not be
fixed unless Alman is removed because of
the way that he's pitting teams against
each other and creating this environment
where people are unable to trust each
other anymore and they're competing
rather than collaborating on what's
supposed to be this really really
important technology. When you say
instability,
that's a that's quite a vague term. That
could mean lots of things. Like
instability could mean pushing people
hard to work harder,
>> right?
>> What do you mean by instability in spec
as specific terms as you can possibly
say them?
>> When chat GBT came out in the world,
OpenAI was wholly unprepared.
>> They didn't think that they were
launching a gangbusters product.
>> Yeah. They thought they were releasing a
research preview that would help them
get the data flywheel going, collect a
bunch of data from users that would then
inform what they thought would be the
gang busters product, which was a
chatbot using GPT4 and chat GBT was
using GPT 3.5.
And because of that, there were servers
crashing all the time because they they
weren't they had to scale their their
infrastructure, you know, faster than
any company in history. And there were
um there were all of these outages. They
were trying to also hire faster than any
company in history to try and have more
personnel there. And they were then
sometimes hiring people that they were
like, "Actually, we made a mistake. We
shouldn't have hired you." So they were
firing people left and right. and people
were just disappearing off of Slack and
that's how their colleagues would learn
that they were no longer at the company.
And so it was yes like many fast growing
companies a very chaotic environment and
a particularly chaotic environment
because it was extra fast like they had
to accelerate more than any other
startup.
And on top of that mirror Morati and
Ilasgiver felt that Alman was making it
worse like he was not actually
effectively ameliorating the
circumstances of the chaos. He was
actually sewing more chaos, getting
these teams to be more divided.
And this is where it's important to
understand that the executives and the
independent board members, they're all
operating under this idea that they're
building AGI and that AGI could either
be devastating or utopic to humanity.
And so it's not yes it's like any other
company and no it's not like any other
company. You cannot have like in their
view you cannot have this degree of
chaos as the pressure cooker for
creating a technology that they in their
conception could make or break the
world.
And so that is basically what the
independent board members also begin to
reflect on. They have these
conversations amongst themselves where
they're like,
"Well, based on what we're hearing about
Altman's behavior, like if this was an
Instacart, would that warrant firing
him?" And they concluded, "Maybe not,
but this is not Instacart."
And that's why they were like, "Well,
crap. Maybe this is actually this does
rise to the to the bar where we should
consider replacing him because we are
ultimately building a technology that we
think could have transformative impacts
either in the positive or negative
direction. And so that is what happens.
It's like these two executives and then
the independent board members also they
were hearing other feedback as well from
their connections within the company
with other people in the industry. At
one point, Adam D'Angelo, who is one of
the independent board members and the
CEO of Kora, uh, which is, you know,
start a tech startup in the valley, he
is at a party in San Francisco, and he
starts to hear some of these rumors that
there's something weird about the way
that OpenAI has structured its OpenAI
startup fund, which was this fund that
they the company had created to start
investing in other startups.
>> Mhm.
and he realizes they'd never really seen
documentation about how the startup fund
had been set up from Alman. And finally
they get the documents and it turns out
that OpenAI startup fund is not OpenAI's
startup fund. It's Altman's startup
fund. And this was something like one of
several experiences that the independent
board members were also having where
they're like there's something not right
about the fact that there continuously
are inconsistencies inconsistencies
between the way that Altman is
portraying
what is being done versus what is
actually being done. And so when these
two executives approach the board or the
independent board members, then they're
like, "Okay, this lines up with also the
experiences that we've been having."
And at that point, they then have this
series of very intense discussions where
they're meeting almost every day talking
about should we actually really consider
removing Altman?
And in the end they conclude, yes, we
should. And if we're going to do it, we
need to do it quickly. Because they were
very concerned that the moment that
Alman found out, his persuasive
abilities would make it impossible to
do. And so they end up firing Altman
without telling anyone. You know, they
don't talk to any stakeholders to get
them on the same page. Microsoft gets a
call right before they execute the
action saying, "We're going to fire
Altman."
>> And Microsoft, for anyone that doesn't
know, are a lead investor in OpenAI at
the time.
>> Yes. One of the only investors in OpenAI
at the time. And that is what then
devolves the whole thing because every
single person that is affected by this
decision is now extremely angry that
they were not involved. And that is what
then creates this campaign to bring
Altman back. And then Alman is
reinstalled as CEO days later.
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How does a CEO of a major company get
fired by the board? Because board
members, there's a quote in your book on
page 357 where you say about Ilia
saying, "I don't think Sam is the guy
who should have the finger on the button
for AGI." Now, I I asked myself this
question. You know, I work with lots of
people here. We have 150 people that
work in this business and
those people know me best.
>> Yeah.
>> They see me on camera. They see me off
camera. So if they said that we don't
think Steven is the right person to host
the direc
>> Yeah.
>> It would take a lot for them to say
that.
>> Yeah.
>> They must have seen some off camera
for them to go we don't think he's the
right person to be on camera. Yeah.
>> Or for whatever reason. And in the case
of AI, which is much more consequential
than a podcast that is, you know, filmed
in my old kitchen. Um it almost sends a
chill down one's body to think that the
co-founder of a business has gone to the
board and said this isn't the guy to
lead this consequ I mirror Marotti then
also said I don't think Alman is the
right guy
>> and then they both left later.
>> So then Altman comes back and lo and
behold Ilia never comes back. So his
concerns about the fact that Alman
founding out would be bad for him
manifested. He ended up not coming back
and Miriam Marotti then left shortly
thereafter.
>> Quite a lot of these people leave, don't
they? Open AAI
>> they do. So if you consider
one of the
origin stories of open AI is this dinner
that happened at the Rosewood Hotel,
which is a very swanky hotel um right
right in the heart of Silicon Valley
that uh was one of Elon Musk's favorites
whenever he was coming up from LA to the
Bay Area. And there was this dinner that
was there where Altman was intending to
recruit the OG team that would start
OpenAI. So he's kind of telling everyone
you might have a chance to meet Musk
because Musk is going to come to this
dinner dinner. And he cold emails Ilia
and gets Ilia to then come because and
Ilia specifically wants to come because
he wants to meet Musk. And he also
emails all these other people including
Greg Brockman, Dario Amade. These are
all people that ended up working at Open
>> and they all almost all of them not not
every one of them but almost all of them
end up working at OpenAI
>> and leaving
>> almost all of them end up leaving
specifically after they clash with Alman
>> and Ilia he left and launched a company
called Safe Super Intelligence.
>> Yeah.
>> Which is I mean that's an indirect if
I've ever heard one. Do you know what I
mean? Do you know what I mean? If
someone like co-ounded this podcast with
me and then they left and started a
podcast called Safe Podcasting, I
I'd take that as a slight.
I' I'd have people knocking on their
door and asking for their texts. One of
the things that is happening here is
>> it is not a coincidence that every
single tech billionaire has their own AI
company.
>> Mhm.
>> They want to create AI in their own
image and that's why they keep not
getting along. And in fact, it's not
just don't get along, they end up hating
each other after working together.
>> Mhm. and then splinter off into their
own organizations. So after Musk leaves,
he starts XAI. After Dario leaves, he
starts Anthropic. After Ilia leaves, he
starts Safe Super Intelligence. After
Meera leaves, she starts thinking
machines lab. They want to have control
over their own vision of this
technology. And the best way that they
have
derived from their experiences of trying
to put their vision into the arena is by
creating a competitor and then competing
with OpenAI and with all the other
companies out there. Do you think some
of these AICOs realize that they are
quite literally summoning the demon as
Elon said 10 years ago, but they don't
really care because being the person
that summoned the demon is makes you
consequential and powerful and
historical even if the outcome is
potentially horrific. Even if there's
like a 20% outcome of it being horrific.
I remember I think it was Dario, he's
the one that said there's somewhere
between a 10% and 25% chance of things
going catastrophically wrong on the
scale of human civilization. 25% is a
one in4 chance.
If you put bullets in a fourchamber
revolver and said Steven, the upside is
you could become a multi-gazillionaire
and be remembered forever. The downside
is that there would be a bullet in your
head. There is no chance that I would
take take that bet with a 25% potential
chance of things going catastrophically
wrong.
>> So, I have a very long answer to this
because
do they know if they're summoning the
demon? It really depends on what we
define as summoning the demon. And in
this particular case, to go back to what
we were saying before, there's a
mythology that the AI industry uses
where summoning the demon is an integral
part of
convincing everyone that therefore they
can be the only ones that are developing
this technology.
>> I got it. So on one end, you got to say
if we don't, China will and that's
terrible.
>> Yeah. But if we let anyone else do it
other than me, then we're as
well.
>> Exactly.
>> So that means that I have to do it and
you have to give me money and support.
>> Exactly. So when they're saying these
things,
we should understand it as not as like a
genuine prediction based on what they're
seeing because first of all, we don't
predict the future. We make it. We
should understand this as an act of
speech to persuade other people into
believing that they should seed more
power, more resources to these
individuals. And so, do they know that
they're summoning the demon?
I mean, they are purposely trying to
create this this
feeling within the public that they are
because it is a crucial part of their
power.
But do they if we were to define
just do they realize that the things
that they are doing are having already
really harmful impacts all around the
world on vulnerable people, vulnerable
communities, vulnerable countries.
That's where I'm like maybe yes, maybe
no. and they don't really care because
in the frame of mind like I sometimes
use the analogy that the AI world is
like Dune.
>> Dune for anyone that doesn't know Dune
>> science fiction epic written by Frank
Herbert and it's set in this
intergalactic era where there are all
these houses and they're fighting each
other for spice. So it's a call back to
colonialism and empire and they all are
trying to control the spice. But one of
the features of this story is that there
are these myths that are seated on the
different planets about a a religious
myth basically about the coming of the
Messiah that are used as ways to control
the people.
And Paul at Trades when he arrives at
the planet Iraqis uh with with the
intention of um trying to then fight
against the empire and um avenge his
father's death. He steps into a myth
that has been seated on this planet that
says that one day there will be a
Messiah that comes and saves the planet.
So he steps into the role of the Messiah
and leans into this idea in order to
better control the people and rally them
behind him as a leader to help with this
quest.
He knows that it's a myth in the
beginning, but because he lives and
breathes and embodies it, it kind of
starts to blur in his mind whether this
is really a myth or whether he's really
the messiah. And this is what I think
happens in the AI world. On one hand,
there are all these executives that
actively engage in mythmaking because,
you know, I have all these internal
documents that I write about in the book
where they are very keenly aware of how
to bring the public along with them by
showing them dazzling demonstrations of
the technology by using crafting a
mission that will sound really good uh
and and and make people give more
leniency to their companies. So they
know they're doing the mythmaking and
also I think many of them lose
themselves in the myth because they have
to live and breathe and embody it day in
and day out. And so when you know Daario
says he thinks that 10 to 25% of the
future could be catastrophic or or
whatever the probability is 10 to 25%.
He is actively engaging in the
mythmaking but also he's losing himself
in the myth. Like I think if you were to
ask him, "Do you genuinely believe
that?" He would be like, "Yes, I
genuinely believe that." Because there's
been a blurring of when he's saying
something just to say something versus
when he actually believes what is he's
required to believe in order to then
continue
doing the things that he's doing.
>> And this is the whole psychology of
cognitive dissonance, right? where you
the brain struggles to hold two
conflicting worldviews at the same time.
So it's it's incentivized or it
endeavors to dismiss one. So if you you
know if you wanted to be a healthy
person but also a smoker. Um and I
pointed out that smoking is bad for you.
The first words out of your mouth are
going to be yes but
>> smoking helps me with stress. Yeah, but
I only do it when I think I don't know I
kind of see that at the moment because
these companies have to raise
extortionate like huge amounts of money
to fund their AI research and they're
building out all of these data centers.
>> So when they're out in the public,
they're always fundraising. All of these
major companies are fundraising all the
time at the moment.
>> So you can't be fundraising and saying,
"I'm going to destroy your children's
future potentially. There's 25% chance
that your children aren't going to have
a great life."
Which might be the truth. I mean that is
actually what they say Dario. This is
what famously Dario Amade does. He's
like
>> he does that but the others Sam's not
doing that as much anymore.
>> Yes. And it's because you know
it goes back to like each of them kind
of distinguish themselves a little bit
as as the brand that they need to
project.
>> Do you think any of them are more have a
stronger moral compass than others? cuz
I think Dario often gets the credit for
having more of a, you know, more of a
backbone and being more conscious of
implications.
>> He does get a lot of credit for that.
>> He's from Claude and Anthropic. For
anyone that doesn't know,
>> I don't think it truly matters that
question, the answer to that question,
because to me,
>> even if you were to swap all the CEOs
for someone that people would say is
better at running these companies, it
doesn't fix the problem that I identify
in the book, which is that there is a
system of power that has been
constructed where these companies and
the people running these companies get
to make decisions that affect billions
of people's lives. lives around the
world and those billions of people do
not get any say in how it goes.
>> Those people, they can go to the polls,
right? So, if the public are
sufficiently educated, they can go to
the polls and pick a leader that says
they're going to legislate or pass laws
or try and pass laws.
>> Yes.
But at the speed and pace at which these
companies operate and at the sheer scale
and size, they're able to also spend
extraordinary amounts of money, hundreds
of millions in this upcoming midterms to
try and kill every possible piece of
legislation that gets in their way and
craft legislation that would codify
their advantage.
And so to me,
I think sometimes as a society, we
obsess a little bit with
are these leaders good or bad people?
And to me the bigger question is is the
governance structure that we've created
a sound one or that allows broad
participation or an anti-democratic one
that has consolidated this
decision-making power in the hands of
the few because no person is perfect. It
does I don't I don't care who is on at
the top of these companies. they're not
going to have the ability to make
decisions on behalf of so many people
around the world who live and talk and
um and and have a culture and history
that are fundamentally different from
them without things going wrong.
And so that is why throughout history
we've moved from empires to democracy.
It's because empire as a structure is
inherently unound. it does not actually
maximize the chances of most people in
the world being able to live dignified
lives.
>> I'm going to try and take on their point
of view. So, this is me playing devil's
advocate. Okay. But Karen, if the US
don't continue to accelerate their
research with AI, at some point, China's
model is going to become so smart and
intelligent that we're basically going
to have to rent it off them and we're
going to be, you know, they'll get the
scientific discoveries. They'll discover
the new era of autonomous weapons and we
will be their backyard. And like
logically
that argument does appear to be pretty
true.
>> No, it's not.
>> If we scale up, if we just imagine any
rate of change with this intelligence,
at some point we're going to come to a
weapon that could theoretically disable
um all of the United States electricity,
their weapons systems. It would know
exactly how to disable the United States
from a cyber perspective because it
would be that smart. All you've got to
imagine is any rate of improvement of
any period any sort of long period of
time. So this is a theory that might be
true and if it's true
>> I mean yeah any theory might be true
>> but but if but but you know again going
to this point of like even if it's a
small percentage it's worth paying
attention to on the other side of the
foot. This is a theory that people talk
about. It could be the case that the
most intelligent civilization is going
to be the superior civilization.
Logically, that's a pretty sound thing
to say. No.
>> So, there's a lot of a lot of
fundamentals in this argument that would
need to be true in order for this to be
a viable argument. And let's knock them
down one by one. So the first one is
that
these systems are intelligent and that
just scaling them is going to bring us
more intelligence.
So far so true.
>> No, it's actually not because first of
all again we don't actually know if
these systems are like intelligence is
not it's not like the right analogy
almost. It's sort of like
it's like is a calculator a calculator
can do math problems faster than a
human. Does that make it intelligent?
>> It has a narrow intelligence because
they're solving a narrow problem which
is like 1 plus 1 equals 2. But
>> and these systems, they actually also
are quite narrowly intelligent in the
sense that even though these companies
say that they're everything machines
that can do anything for anyone, they
actually can only do some things for
some people. This is like the jagged
frontier of these AI models like some of
the capabilities are quite good, other
capabilities are not that good. You know
why that happens? is because the company
can only focus on advancing certain
types of capabilities. It can't
literally focus on advancing all types
of capabilities. They have to actually
set their mind to advancing a certain by
gathering the data that is needed for
that capability by taking uh you know
getting a bunch of human contractors to
annotate and train the model to do that
exact thing. And so
scaling these models is actually a
perpendicular question to are we
actually getting
more cyber capabilities specifically and
more military capabilities specifically.
>> I would argue that most of the most of
the top people in AI believe that the
intelligence is going to continue to
scale for some time. a lot of them do
like Jeffrey Hinton does.
>> And again, it's it's back to his
hypothesis about how human intelligence
works and what the appropriate model of
the brain is. His hypothesis throughout
his career has been the brain is a
statistical engine.
>> But that's his hypothesis and that is
not universally agreed upon especially
among people that are not in the AI
world. When you talk with
neuroscientists and psychologists,
people who actually study human
intelligence in the human brain, that is
where you start to get a lot of debate
and disagreement about this particular
view that Hinton has. And so this is
kind of like one of the one of the
things is like AI
is already being used in the military
and has been used in the military for a
long time. But ex specifically
accelerating large language models
isn't just the only path for getting
military cap. like the companies would
have to choose to specifically pick
military capabilities to accelerate not
just like general intell it's like you
know what I'm saying like they create
this myth that they are actually pushing
the frontier of all of the capabilities
of the model but that's not what's
actually happening internally and I have
I had hundreds of pages of documents on
like how they were specifically training
models they pick what capabilities they
want to advance and you know how they
pick them it's based on which industries
countries would be able to pay them the
most money for their services. So they
pick finance, law, medicine, healthcare,
commerce. It's not actually intelligent
like a like a a baby where you the the
more that you that the baby grows up,
they start having this like general
these general abilities.
>> I think I have jagged intelligence. I'll
be honest. I wasn't going to say it, but
I think I know a little I know a little
bit about uh No, I know a lot about a
little bit.
>> Yeah, but if but you also have the
capability to learn and acquire
knowledge by yourself. And you also have
the ability to choose what you're going
to learn and acquire by yourself.
>> It's not easy and it takes a lot more
time than these models. It seems less
compute, but
>> and you can learn how to drive in one
place and then immediately know how to
drive in another place. These models
cannot do that. Every time a
self-driving car is shifted to another
location, it has to completely retrain
on that location. It's like all the
self-driving cars. I mean, we're sitting
in Austin right now and there's all
these self-driving cars that are driving
through Austin.
But when one of them learns, they all
learn
>> which is which
>> well it's just because it's a it's an
operating system that is has an AI model
as part of it and you're training the AI
model and then you deploy that AI model
across all the self-driving
>> a big advantage because if one optimist
robot learns one thing in one factory
they all learn it and imagine that
imagine if humans if we all learned what
all the other humans learned that would
be that would give us such an
unbelievable competitive advantage. I
mean one of the ways we did that is
through communication.
>> They could not because they could be
learning the wrong thing which has also
happened again and again with these
technologies is that all of them then
learn the wrong thing and they all have
the same failure mode. I mean part of
the resilience of human society is that
we do have different expertises and we
also have different failure modes.
>> I think sometimes we hold AI models to a
higher standard than we hold humans to.
And in a weird because I I' I'd hear on
stage we're in we're in Austin at the
moment and I'd hear people go ah but you
know them AI models they hallucinate
sometimes. I'm like, "Have you met a
human?" Like, I I hallucinate all the
time. I can barely spell or do math.
>> So,
>> yes, but it's it's once again like using
this analogy that was specifically
picked in the early days of the field as
a way to market these technologies. like
we're repeatedly using the intelligence
analogy and relating these machines to
human intelligence as a a way to try and
gauge whether or not it is good or
worthy or capable in society. I think
the output is the thing that really m is
the most consequential which is like
okay it might have a different brain and
a different system but does it arrive at
the same capability like does it is it
able to do surgery on someone's brain is
it able to drive a car like my car
drives itself in in Los Angeles I don't
touch the steering wheel and I can drive
for many many hours and in here in
Austin I just saw the ones the other day
where they've removed the steering wheel
and the pedals the new cyber cabs so I
go it doesn't really matter if it's
using a different system if it's
navigating through the world as a car it
has a better safety record than human
beings
Um then as far as I'm concerned,
intelligence or not, it's like
>> yes, you know,
>> but that was not the original argument
that you made, which was like these
systems are just generally going to
become more intelligent across different
things based on the prediction. This is
a prediction that you're making, right?
Like that and this is a prediction that
all the AI um
>> Ilia's making, Dario's making, Elon's
making, Zuckerberg's making, man's
making, Dennis is making.
>> And do you know what the common feature
of all of them is? They profit
enormously off of this myth.
>> Elon has recently spearheaded the
construction of Colossus, a massive
supercomputer in Memphis housing a
100,000 GPU specifically to scale up
their API models faster than their
competitors. It appears that they've all
converged around this idea that you can
brute force your way to greater, more
generalized intelligence. They've
converged around the idea that you can
brute force your way into models that
they can sell to people for automating
certain tasks that are that are
financially lucrative.
>> And I heard Elon say that if you're a
surgeon, there's just no point. He was
like, don't train to be a surgeon. He
says in a couple of years time, Optimus
and AI generally are going to be better
than any surgeon that's ever lived.
>> Yeah. You know,
>> do you think these things are true?
Well, you know, I I'm pretty sure it was
Hinton that famously slash infamously
said there would be no need for
radiologists anymore.
>> There would be no need for radiologists
anymore in he set a deadline that we've
already passed. I don't remember how
many years.
Radiology is doing great as a
profession.
>> Do you think it will be in 5 years?
>> Okay. So, this this once again goes back
to this question of like why do we build
technology and why should we
specifically be building AI? Okay. And
for me like the whole project of
technology development advancement is
not to advance technology for
technologies sake.
>> It's to help people.
And there have been lots of research
that has shown that actually the best
outcomes for people in a healthcare
setting is for the radiologist to have
the AI model in their hands
and for the for the human expert to use
the AI model as a tool as an input into
their judgment. And it is that
combination that leads to the most
accurate and early diagnoses of certain
types of cancer that then help improve
the prognosis of the patient.
>> Do you believe that in the coming years
all the cars pretty much all the cars on
the road will be driving themselves?
>> No.
>> You don't you don't think so?
>> Mm-m.
>> How come?
>> Because of the way the technology works.
>> Because because these are statistical I
mean currently the way that AI models
are primarily developed. They're
statistical engines. You have what's
called a neural network, which is a
piece of software that has a bunch of
densely connected nodes and
>> like parameters. Is this what they call
parameters?
>> Yeah, pretty much. And you're just
pumping a bunch of data into it and then
it's analyzing the data and creating
this all of these finding all these
correlations in the data, finding all
these patterns and then it's through
those patterns that the machine is then
able to act autonomously, right? And so
the way that they're training a
self-driving car is they're they're
recording all this footage and then they
have tens of thousands or hundreds of
thousands of human contractors that draw
literally around every single vehicle in
the footage, every single pedestrian,
every single traffic light, every single
lane marking and label it exactly as
such. So that then it's fed into an AI
model that can identify all of these
different components and then it's
connected to another piece of software
that is not AI that's saying okay if you
if the AI model recognizes the
pedestrian we do not run over the
pedestrian.
If the AI model recognizes a red traffic
light we stop. And so the like the thing
about statistical engines is that it's
based on probabilities. It's not based
on deterministic logic.
So
systems make errors all the time and
it's impossible. It is technically
impossible to get them to stop making
errors.
>> Humans make errors way more than
>> systems in this case. Like the safety
record is like isn't it like 10 times
more safe to be driven in a Tesla with
autonomous driving than it is to for a
human to drive?
>> It depends on the place. It depends on
whether the Tesla was trained to
specifically navigate the place that
you're driving.
>> Get drunk
>> because if it's in Mumbai,
>> in some place in Vietnam, no, it would
not be safer. I WOULD MUCH RATHER be
driven
>> by someone that has been driving in that
place their whole life. I'm I'm not
arguing against like the fact that in
certain places where the car has been
explicitly trained to drive in this
place that it has a better safety record
than the humans that are driving in that
place. But you specifically asked if I
think that all of the
>> most cars
>> most cars in the world in the US
>> in the United States cuz we're here.
>> I don't actually think that it's like
imminently on the horizon
>> 10 years.
>> No, I don't think so.
>> I sat with Dra from Uber and he's pretty
convinced that his 9 million couriers
will be replaced by autonomous vehicles.
>> I mean, how long have has self-driving
cars been
invested in thus far? It's been more
than 10 years. And what percentage of
cars right now are autonomous
>> on the US roads? I mean, so part of it
is it's actually not a technical
problem, right? Like part of it is also
social problem like do people even trust
getting into these vehicles? Part of it
is also a legal problem which is if the
car the self-driving car kills someone,
which it has happened.
>> Yeah, it has happened.
>> Who is responsible? So, in the case in
LA, it was both Tesla and the driver
because the driver dropped their phone,
they looked down, and this was a couple
of years ago, I believe. Um, and they
went to grab their phone and they hit
someone, and so it went to court, and
they were held both responsible, both
the driver and Tesla. Um, in terms of
Tesla,
pretty much everyone that gets the car,
it comes with autonomy now for pretty
much most people, I believe.
>> Partial autonomy. Yeah, it's called full
self-driving at the moment where it's
like
>> I mean, yes, it is called full
self-driving.
>> Full self-driving supervised where you
kind of have to be looking in the d. You
have to be looking in the right
direction, but
>> Yeah. So, it's partial autonomy.
>> And here in Austin, it's full autonomy
cuz there's no steering wheel.
>> Yeah.
>> On the new car. Um, so you can't drive
it anyway. But it is, you know, the
Model Y is the undisputed highest
selling car, bestselling car in the
world across all brands. Well, I guess
my point here is like these predictions
where they say AI is going to completely
change transportation and driving. It's
going to completely change lawyers
aren't going to have jobs. Accountants
aren't going to have jobs. Um, do you
believe that they are true? Do you
believe that there's going to be mass
job displacement?
>> Okay, so I do think that there is going
to be huge impacts on employment and we
already seeing those impacts.
It is not simply because the AI models
are just automating those jobs away. It
is specifically
because the models are improving in
certain capabilities based on what the
companies that are developing them
choose to improve them on. And
executives at other companies are then
deciding to fire or lay off their
workers because they think that AI can
replace the worker irrespective of
whether that might be true. And there,
you know, there have been cases of like
the CLA CEO who laid off a bunch of
people thinking that he would replace
everyone with AI and then it didn't
actually work and he had to ask some
people to come back.
>> I actually DM'd him about this. If
you're hearing this, this is because
I've DM'd Sebastian and he's fine with
me sharing this.
>> He said, because I've heard his name
mentioned a lot and so when I when we
talked about AI in the past and people
mention Sebastian and Cler as the
example, I wanted to clarify with him
what the truth was.
>> He said, "It's great to hear from you.
Um, I think sometimes people struggle
with two things can be true at the same
time. I think it might be time to come
back on your podcast.
To your point, this is the media
misinterpreting my tweet. We are
doubling down on AI more than ever. Cler
is shrinking with almost 100 employees
per month due to AI. We used to be 7,400
at the peak. A year ago, 5,500. Now
we're 3,300.
And by the end of summer, so this was
last year, will be 3,000 people. AI
handles 70% of our customer service
conversations at this moment. This is
because we have realized that with AI,
the production cost of software comes
down to almost zero. Just like
manufacturing used to be all handcrafted
and then the machines came. Code used to
be all handcrafted up until a few years
ago. And now it is machine produced. And
ultimately we pay people more than ever
for the unique handcrafted man-made
stuff. China is a bank. People will want
to connect to humans not only machines.
They want us to be personable,
relatable, even flawed. So we need to
make sure while we are automating
replacing with AI in parallel, we make
sure we offer a super available human
experience. I'm really glad you read
this because I think it touches on some
really important nuances to
the AI. Yeah. Like the impact that AI is
going to have on employment. So I think
the there's often these binary
narratives. It's like AI is going to
come for every job.
>> Mhm.
>> Or people say AI is not actually working
and it's not actually coming for jobs.
And like the reality is it's coming for
jobs. There are definitely jobs that are
being automated away because of the
capabilities of their models. And
there's also jobs that are being lost
because executives are deciding to lay
off the workers even if the models don't
match the capabilities because it's good
enough. Like they would rather have the
good enough model for way cheaper
>> or they made a mistake with hiring. They
blowed their team and it's a great
convenient thing to say.
>> Exactly. Like there's there's there's
many reason but like clearly we're
already seeing impacts on the job
market. Like the um US jobs report that
came out earlier this year showed that
there has been a decline in hiring is a
slowdown in hiring across especially
white collar professional industries.
And you saw Anthropic's report the new
this week. The TLDDR is it matches kind
of what you were saying where they
Anthropic looked at exactly how people
were using their models and they looked
at like what people are saying.
>> Yeah.
>> And they said that there's been a 40%
reduction in entry- level jobs in
particular and then they made this graph
which has gone viral over the internet.
The red shows where we are now in terms
of capability and based on how people
are currently using the models they
prediction
>> extrapolated out that the blue part will
be the disrupted parts. This is the
things that they say AI can do right
now, but people don't realize it yet.
So, if you look at it, it's like it's
kind of all the stuff you would expect.
>> Yeah.
>> It's the physical real world human stuff
>> which robots maybe can do someday like
construction or agriculture that are
untouched, but like office and admin, um
like saying finance stuff, math,
>> and notice that these are all the things
that I just named that they purposely
>> finance, math, law,
>> media and arts. That's me cooked.
>> Yeah.
office and admin. I mean they do focus a
lot on like assistant type and
managerial work.
>> So but but the the other thing that the
CLO CEO said was
but people also want human experiences.
So it's not actually just about the
capabilities of the models. It's also
about what people want like some things
they would turn to AI for and some
things they wouldn't irrespective of
whether or not AI is capable of doing it
but because of a preference that they
want humanto human interaction
>> and so what we're seeing right now is
yeah the the thing that happens with
every wave of automation which is that
there is a bunch of entry-level work
that gets automated away and there There
are also new jobs created, but the jobs
that are created are one in one of two
categories. There are people that get
even higher skilled jobs and what he was
saying like we pay people more for like
the handcrafted code now
>> and there's also the people who get way
worse jobs and so there was this amazing
article in New York magazine that was
talking about how a lot of people are
getting laid off and then they end up
working in data annotation which is the
labor that I've been referring to
throughout this conversation that
companies need in order to teach their
models the next thing that the companies
are trying to automate. And so like a
marketer gets laid off and then they go
and work for a data annotation firm to
train the models on the very job that
they were just laid off in which will
then perpetuate
more layoffs if that model then develops
that skill. And the article was talking
about how this has become a huge
catchall for a lot of people that are
struggling with finding job
opportunities right now, including like
awardwinning directors in Hollywood that
are actually secretly doing this data
annotation work to put food on the
table. And so when they talk about
there's going to be mass unemployment
and then there's going to be some new
jobs created that we can't even imagine,
I think a lot of these narratives rarely
talk about like first of all, why are
some jobs going away? It's not just
because of the model capabilities, it's
also because of executive choices and
because of the rhetoric that they use if
they want to just downsize. Um, but the
other thing that is rarely talked about
is the jobs, a lot of the jobs that are
created are way worse than the jobs that
were there
>> and it breaks the career ladder. So,
it's the entry level and the mid tier
jobs that get gouged out. It's higher
order jobs and then way more lower order
jobs that get created. And so, how do
people continue to progress in their
careers? There's no more rungs on the
ladder.
>> I actually don't know the answer to this
question. And I've been furiously trying
to find a good answer to this question
because I can, you know, everything is
theory. And for my audience, I would say
most of my audience don't run
businesses. A lot of them do, a lot of
them aspire to, but they don't run
businesses. So, they're kind of, they're
also in the land of theory. They're
hearing lots of different things. Jack
Dorsey does his tweet saying he's
halfing his headcount because of AI.
They don't know what's true. They don't
know the sort of internal economics at
Jack's company and did he bloat the
company during the pandemic and he's
just using this as an excuse to make
this share price spike seven points
because his investors now think they're
an AI company or whatever.
>> Mh.
>> It's hard to pass through. So eventually
I go, okay, what am I doing?
>> I have hundred hundreds of team members,
probably 70 companies I invest in, maybe
five or six that I'm like the lead
shareholder in. What am I actually doing
on a day-to-day basis right now? I am
I'm also I also consider myself to be
head of recruitment
>> but in the last month in particular I
have met extremely capable candidates in
terms of cultural alignment hard work
those kinds of things but I've had to
take a great deal of pause because when
I run the experiment of can I get an AI
agent to do that exact same thing the
answer is increasingly yes
>> especially in a world of open clause
>> and so what I'm curious like
>> now you confront this decision where
you're seeing in this short-term period
you could just choose the AI agent
and in the long-term period
there is no career ladder. So, so who
are you promoting into these senior
roles? Like what how do you resolve it
for your own company?
>> Yeah, it's a good question. So, there's
kind of two ways I'm thinking about it.
I think really deep expertise is very
very valuable because if you're now the
orchestrator of potentially AI agents,
it's really about um having a deep
understanding of the right question to
ask and and that's someone who has deep
expertise on something. So I need my CFO
>> because if she's going to be
orchestrating our team of agents that
might be doing financial analysis or
whatever else, she needs to understand
what to tell them to do in our company.
>> Mhm.
>> And in turn financial analysts can't do
that. They need this the 50 odd years of
experience that you know CLA has. On the
other end, I need Cass. Cass is 25. Cass
knows everything about AI agents. He's a
young Japanese kid who's highly highly
curious. You know, on the weekend, he's
building AI agents to solve problems in
my life. I need those two kinds of
thinking, which is highly proficient
agent maxing young kids or they don't
necessarily need to be young, but like
really lean in high curiosity. That's
creating a force multiplier in my
business. And then I need deep
expertise. Now the everything else
outside of there is another one I've
thought of another group is like people
with extremely great IRL people skills
>> because we do meet people in real life.
We greet you when you arrive here. We
greet we when we go for lunch with big
clients that we have whether it's Apple
or LinkedIn or whoever it might be. We,
you know, we need to smoosh.
>> Mhm.
>> And we have teams who, you know, are in
person in the office. So, we we do a lot
of stuff IRL and increasingly we're
building communities even for this show.
We're doing community events all around
the world. So, we need people that are
good at that as well. IRL, bringing
people together in real life and
organizing stuff. Those are the three
groups of people that I'm like, you
know, irreplaceable right now. And if
you were to to all of the all the roles
that could be done by AI agents, if we
were to replace them with AI agents, do
you think you would still have these
three roles pools of people to hire and
promote into the three critical things
that you need in the long term?
>> If things carry on at the the current
rate of trajectory,
>> yeah,
>> one could assert that even those roles
would experience pressure. If you just
imagine like people think of things
either statically or linearly or
exponentially. Yeah,
>> you imagine an exponential rate of
improvement, which is kind of what I've
seen. Even like a 10% compounding rate
of improvement at some point,
>> at some point, at some point, I think
what remains is actually the IRL
irreplaceably human stuff, human to
human, our Maslovian needs of being in
person like we are now aren't going to
change. We need connection. Humans get
very sick when they don't have other
human beings in their life and strong,
deep relationships. 100% agree. So that
stuff is going to matter a whole lot. I
have this contrarian weird take that
actually maybe this is the first
technology that's going to deliver on
the promise of making us human and
connected because we're going to be
rendered useless of everything else
other than what humans are good at. Cuz
all the other technology said, "Oh,
we're going to make you more connected,
connecting the world." And they
disconnected the world and isolated the
world. But maybe this is the one. It's
so intelligent now that it doesn't need
us to around in spreadsheets
anymore.
>> Do you see
that actually happening in real time
right now that it's making us more
able to be in person, connected with one
another, having deeper social community
engagements.
>> Yes.
>> Yes.
>> And I'll give you some data points.
>> Okay.
>> Data point number one, the Financial
Times released a report on social media
usage. And what they saw is 2022 was the
peak and it's plateaued ever since. The
generation that's plateaued the fastest
and heading down is the younger
generations. The boomers are still off
to the races, right? So on Facebook and
stuff. And then you look at the way Gen
Alfa are using social media. They're not
posting as much. They call it uh posting
zero. They're scrolling sometimes, but
they're in dark social environments like
WhatsApp and Snapchat and iMessage.
They're not like performing to the
world. They also value IRL experiences
much more than any other generation.
They're like not getting smashed. We're
seeing every brand has a run club.
um I mean runs exploding around the
world and we're seeing this real sort of
sort of almost like innate realization
that like technology let us down at some
fundamental level like dating apps let
us down social networking kind of has
let us down and we're seeing I think
maybe a bifocation of society where a
lot of people are going this like I
want to go back to what it is to be a
human
>> and I I would imagine that in such a
world where intelligence is so
sophisticated that we no longer needed
to sit at laptops and like I think
screen time is going to continue to
fall. I think you go into an office,
you're not going to see people sat at
laptops. You're gonna see something
completely different. And I think maybe,
you know, and then we talk about robots
and Optimus robots. Elon says there'll
be 10 billion Optimus robots. Elon has
been wrong with timing before. He's
almost never been wrong on the big
things completely. He's just his timing
is got a bad track record. Um, so I
think he's he's probably right. You
know, I think I've I've got some people
on the way from Boston Dynamics and
these other big companies like Scale AI,
and they're actually bringing the robots
here to show it, like folding laundry,
doing the dishes. I'm not saying that's
what I would want in my home, but I
think factory work is going to
completely change. I think a lot of
manual labor is going to completely
change, and I think we're going to be
forced to do what only we can do. Um,
Sebastian, who's the CEO of Cler, has
actually just called me.
>> Hello, Sebastian. You're right.
>> Hey, how are you?
>> I'm good. How are you?
It's been a while.
>> It has been a while since you're on the
show. I was just saying we do need to
get you back on.
>> I I just I just had a couple of simple
questions cuz you know I do a lot of
interviews and um Clan has always
mentioned because I think the media has
said that you like double down on AI
then you reversed because it didn't work
out. So I know I spoke to you a while
ago and we exchanged a couple of DMs
about it but that was more than a it was
almost a year ago now.
>> So I just wanted to get an update on
Cler's business AI agents and all of
that if possible. First and foremost, we
were early on uh released um AI uh to
support our customer service which had
that uh initial uh benefit of uh more
calls being dealt with by AI which
customers liked because those calls or
chat messages were much much faster and
more qualitative. Then since then that
has actually expanded slightly. Um what
we did however try to communicate as
well is that we believed in a world of
where AI is cheap and available the
value of human interaction will be
regarded as higher. So the future of
customer service VIP is a human um we
have then hence doubled down on
providing more of that but at the same
time the efficiency gains within the
company has continued. I mean we used to
be about 6,000 people and and now we are
less than 3,000 which is 2 3 years since
we stopped recruiting and at same point
in time our revenue has doubled right so
you can clearly see that AI has allowed
us to be do more with less people but we
have avoided layoffs and instead relied
on natural attrition when people kind of
move on to other jobs. I mean from my
perspective we will continue to be very
you know not really recruit much. I mean
we recruit a little bit here and there
but we expect that kind of natural
attrition of 10 15% per year to continue
and to become fewer. I think the big
breakthrough was really in November
December last year where even the kind
of more most skeptical
uh engineers who were like very
well-renowned and and appreciated like
the founder of Linux and stuff like that
basically said that coding has now been
resolved and hence is not you know uh
you don't need to code anymore and that
was kind of a common sentiment. So I
think in in coding that's definitely an
engineering work that has been a
tremendous shift in the last six months.
>> What do all these people go do
Sebastian?
>> I am optimistic. I mean I think
obviously people will have a lot of
opinions about this topic but I still
believe that we are going to move
towards a richer society. Now in the
short term there could be more worry
about what happens if people don't get a
job and and so forth. But I think in the
longer term, I I am optimistic what it
means for society and humanity.
>> Thank you so much, Seb. I'll chat to you
soon. Thank you for taking the time. I
appreciate you, mate. Thanks.
>> All right. All right. Byebye. Byebye.
>> You know the little traditional SIM card
that goes inside of our phones. They
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And if you want the link, the link is in
the description below.
>> Any thoughts? Well, I actually had
thoughts on something that you said
before he called,
>> which is you were saying that the
Jenzers like there's this trend that
they're actually disconnecting from
technology. So, they're becoming more in
person. And then there's this other
class of workers that are actually
leaning into the technology, but then
becoming more human because they're
leaning into the technology
>> because they're realizing that they
should actually just be spending more
time doing inerson interactions rather
than staring at a spreadsheet. And so
they're no longer doing the typing,
whatever. I really want to go back to
this New York Magazine piece that just
came out
>> because what you're describing is true
for a very specific category of people,
which is often like the business owners
and leadership within companies that
actually can make these decisions on how
they spend their time and what they
ultimately do with their time. But what
the piece talks about is the working
class like people like people who are
not business owners that are then having
to experience being laid off and then
working for the data annotation industry
which is now one of the top jobs on
LinkedIn by the way. Um the yeah so
LinkedIn had a report that showed the
top 10 jobs with the highest growth in
the last year and data annotation is on
that list.
>> And for anyone that doesn't know what
data annotation is.
>> Yeah. So data annotation is the process
of teaching these chat bots or or any AI
system to do what they ultimately are
able to do. So the fact that chat GBT
can chat is because there were tens of
thousands or hundreds of thousands of
people that were literally typing into a
large language model and showing it.
This is how you're supposed to then
respond when a user types in a prompt
like this. Before they did that work,
chatgbt didn't exist. Like it just it
would just you would prompt the model
and the model would generate some text
that was not in dialogue with the
person. It would kind of generate
something that was adjacently related.
Is this what they call reinforcement
learning where you kind of you give it
like a
>> it's a part of the process of
reinforcement learning. So you do data
annotation which is literally um showing
lots of different
um you know examples of things that you
want the model to know and then
reinforcement learning is getting the
model to then train on those examples
iteratively in a way that then
>> gives the model some of those
capabilities. And what the New York
Magazine piece highlighted is many many
of the people that are getting laid off
now or or or are struggling to find
work. And these are highly educated
people. They're college graduates, PhD
graduates, law degree graduates,
doctors, um and again like award-winning
directors that are that are then
struggling to find employment in the
economy because the economy has been
very much restructured by AI. they are
then finding themselves being serving
this industry and the industry is
designed in a way that is extremely
inhumane because what the companies the
companies that use these data annotation
services like there's these third party
providers that are data annotation firms
an open AI a gro um a Google they will
hire these firms to then find the
workers to perform the data annotation
tasks that they need for these These
firms, these third party firms, they are
incentivized to pit workers against each
other because they want this data
annotation to happen at speed and as
cheaply as possible so that they can
also compete with one another in this
middle layer to get the the the bid the
the contract from the the client. And so
all of these workers that were
interviewed for this New York Magazine
story talk about how they actually no
longer have an ability to be human
because they are waiting at their laptop
to be pinged on Slack for when a project
is going to open up for data annotation
because they've tried job hunting. They
literally can't find anything else. This
is the thing that's going to help them
put food on the table for their kids.
And there was this one woman who said
like, "I have so much anxiety about when
the project is going to come, when it's
going to leave that when the project
came, it was right when my kid was
coming off of off of school." And I just
started tasking furiously because I
don't know what's going to go and I need
to earn as much money as possible in
this window of opportunity. So then my
when my kid came home and tried to talk
to me, I screamed at my child for for
distracting me. And then she was like,
"I've become a monster and I'm not even
allowed to go to the bathroom or take
care of my kids, let alone myself,
because this industry that is absorbing
more and more of the workers that are
being laid off, is mechanizing my life,
atomizing my work, devaluing my
expertise, and then harvesting it for
the perpetuation of this machine that
all of these AI executives are saying is
then going to come for everyone else's
jobs. And so what you were saying about
these this class of workers,
the business owners that get to become
more human because there are all of
these AI models now doing the tasks that
they don't have to do anymore. It is at
the cost of the vast majority of people
who are not business owners that are
struggling to find work getting absorbed
into the work of then providing these
technologies that the business owners
can use
>> and instead of becoming more human they
feel like their humanity has been
squeezed and diminished and they have no
ability to have control, agency and
dignity in their lives anymore. I think
this is a big I think this is a big
question that kind of pertains to this
graph here which is you know all of
these people if we believe anthropics
prediction of who will be disrupted
these people in these industries like
arts and media legal um life and social
sciences architecture and engineering
computer and maths business and finance
and management and also office and
admin. These people if we believe this
would have to retrain at something else
and unlike the industrial revolution
where you might get 10 20 years to
retrain because factories take a long
time to build. The distribution layer
that AI sits on top of is the open
internet. So this is why chat can go and
get hundreds of millions of users in no
time at all and become the fastest
growing company of all time. Um one of
my fears is that this disruption takes
place at a speed where we can't
transition.
And that was you know that I think you
you you said that sentence in the
passive voice the transition would
happen at a speed but who is driving
that speed?
>> Um
>> it's the companies
>> and their race with one another.
>> Yeah. And so they are driving the
transition to happen at a speed at which
it would be really hard to take care of
all of the people that would be
bulldozed over by
>> this is one of the crazy questions that
no one can answer for me when I sit with
these people that are AI CEOs. So I go,
"So what happens to the people if this
is if you agree that this is going to
happen at super speed?" You know, I
spoke to that CEO of Uber, Dar, who said
very similar things to what you're
saying is, you know, there'll be data
labeling jobs, for example, for the
drivers. But um they can't all become
data labelers. And there's a question
around meaning and purpose and
fulfillment. And that comes from losing
your meaning in life. I s also sit here
with so many people who talk about how
their father lost their job in Iran or
some some other country and came to the
United States and had to be a a toilet
cleaner on particular case was a doctor
in Iran but came to the US and was a
toilet cleaner and had to deal with the
sense of shame that that particular
person felt and the lack of dignity that
that caused and how that made that
person's self-esteem feel and the
depression alcoholism that transpired
from that. um if this happens at a large
scale across society, there's going to
be a ton of consequences like that.
>> I mean, this is this is like the core
themes of my work. And the reason why
I'm critical of these companies is that
they are creating technologies in a way
that creates the halves and have nots in
an extreme form that we have. It's it's
exacerbating the inequality that we
already see in the world. Like the
people who have things will have way
more riches. they'll have way more free
time. They'll be allowed to be more
human. But the people who don't have
things are even being squeezed even
more. And it's not just from a work
perspective. I mean, I talk in my book
also about the environmental and public
health crisis that these companies have
created where they are building these
colossal supercomput facilities. there
and and in in comm community like
communities all around the world and
they specifically pick some of the most
vulnerable communities. We're sitting in
Texas right now. Open AAI's largest one
of its largest data center projects is
being built in Abalene, Texas as part of
the Stargate initiative which was an
effort announced at the beginning of
Trump's second administration to spend
$500 billion on AI computing
infrastructure.
This facility
consumes will when it's finished will
consume more than a gigawatt of power
which is over 20%
over 20%. So this is actually a little
bit inaccurate now. Um this was
something that circulated online for a
while but there's updated numbers
>> just for someone that can't see cuz
they're listening on Spotify or
something. It's a picture of the size of
this facility.
>> So this is not the Abene Texas one. This
is a meta facility. Yeah. So, let's
first talk about opening eyes facility
in Texas. That one would be the size of
Central Park and it would run a million
computer chips and it would require the
power of more than 20% of New York City.
>> Do you know one of the things which I
found confusing, so I'd like to like
alleviate the dissonance is I thought
you were saying earlier that you didn't
think the job disruption promises were
real.
No, what I was saying is that when we
talk about what these executives predict
about the future, we need to understand
that they are ultimately trying to
influence the public in a way that
allows them to continue maintaining
control over the technology.
>> But objectively, do you think that the
job disruption that they talk about
where
>> Yeah. Yeah. I mean I I mentioned
>> real
>> well I
>> I don't want to comment specifically on
like this chart but it's like we've
already seen in job reports that there
is a restructuring of the economy
happening right now. Yeah.
>> But but going back to like the data
center. So this supercomputer facility
it's a meta supercomputer facility
>> is being built in Louisiana
>> and it would be four times the size of
the Abene Texas one and use half of the
average power demand of New York City.
So it's one the size of Manhattan. This
makes it seem like almost all of
Manhattan, but it's it would be 1/5 the
size of Manhattan. When these facilities
go into these communities, what happens?
Power utility increases, grid
reliability decreases. The facilities
also need fresh water to generate the
power for powering them as well as fresh
water to cool. And there have been lots
of documented stories of communities
that are already really constrained in
their freshwater resource. they're under
a drought when a facility comes in and
then there are people the community is
actually like competing with this
facility for fresh water. I talk about
one of those communities in my book and
also sometimes these facilities instead
of connecting to the grid they instead a
a power plant pops up next to it. So in
Memphis Tennessee where Musk built
Colossus the supercomputer for training
Grock he used 35 methane gas turbines to
power the facility. This is a
working-class community, a black and
brown community, a rural community that
was not even told that they would be the
hosts of this facility. And they
discovered it because they literally
smelled what seemed like a gas leak in
all of their living rooms. And that's
when they discovered that these methane
gas turbines were taking away their
right to clean air. And this is a
community that's already been facing a
history of environmental racism. They
had already had lots of struggles to
access their right to clean air. And now
there's this huge supercomput that's
landed in their midst that is pumping
thousands of tons of toxins into their
air, exacerbating the asthmatic symptoms
of the children, exacerbating the
respiratory illnesses of other people.
that it's it's one of the communities
that has the highest rates of um lung
cancer
and so
>> and that supercomputers taking their
jobs
>> and then they also have supercomputers
taking their jobs. So, so this is what I
mean is like the halves and have nots
are fundamentally
being pulled apart even further. Like if
you in this version of Silicon Valley's
future are in the misfortunate category
of being a have not, we are talking
about you now getting a job that is way
worse than what you had because you
might be doing data annotation
>> and you might be treated as a machine
rather than as a human to extract value
the value of your labor for perpetuating
this labor automating machine that these
people are building. You might be
competing with these facilities for
freshwater resources. They're also
polluting your air. Your bills have
increased. So, the affordability crisis
is getting worse.
Like, how is that making people able to
be more human?
>> What do we do about it?
>> Yes.
>> Okay. So, one of the analogies that I
always use is AI is like the word
transportation. Transportation can
literally refer to everything from a
bicycle to a rocket. And we have nuanced
conversations about transportation where
we always say we need to transition our
transportation towards more uh
sustainable options. We need a
transition towards you know public
transport, electric vehicles. And we
don't we don't ever say everyone should
get a rocket to do every to serve all of
their transportation needs, right? Like
we're in Austin. If you use a rocket to
fly from Dallas to Austin, like that
would just make not no sense. It's just
a disproportionate use of resources to
get the benefit
of getting from point A to point B. This
how we should think about AI. So all of
the models that we've been talking
about, I like to think of them as the
rockets of AI. They use an extraordinary
amount of resources and they provide
benefit some dramatic benefit to some
people but they're also exacting an
extraordinary cost on a large swath of
people because of the like the costs of
developing this technology.
Why don't we build more bicycles of AI?
This is things like deep minds alpha
fold which is a system that predicts how
proteins will fold based on amino acid
sequences. It's really important for
accelerating drug discovery for
understanding human disease and it won
the Nobel Prize in chemistry in 2024.
And the reason why it's a bicycle of AI
is because you're using small curated
data sets. you're just you just have
data that has amino acid sequences and
protein folding. So that means you need
significantly less computational
resources to develop the system, which
means significantly less energy, which
means less emissions, so on and so
forth. And you're providing enormous
benefit to people.
>> It feels like the
horse has left the stable in this regard
because they've already taken people's
IP, they've taken media, they they train
on this podcast. We know they do because
it it shows that they do. Um I think
there's a button actually in the back
end of YouTube now that allows you just
to click it and it says we will train on
your YouTube channel. Um so the horses
kind of left.
>> Here's the thing. If the horse truly had
left the stables, they wouldn't have to
train on anything anymore. Why is it
that their appetite for data has
actually expanded? It's because in order
to build the next generations of their
technologies, in order to have the
technologies continue to be relevant and
continue to update with the pace of new
knowledge creation and society's
evolvement, they need to train again and
again and again and again. And why are
they employing actually more and more
and more data annotation workers over
time? It's because they need more and
more of that work over time. I mean,
I've been reporting on data annotation
work for over 7 years now, and it's not
gone down. It's gone it's increased.
>> Do you think there's any chance of it
going down? Do you think there's any
chance of this sort of brute force
scaling approach where you take data,
you take computational power, energy,
and you, you know, you have um the data
labelers and, you know, building out
more and more parameters for the models.
Do you think there's any chance it's
going to stop or go in a different
direction other than the one it's going
in now?
>> I would love to reframe the question and
say what should we be doing in this
moment where it's not going down where
we do recognize that actually these
companies in this moment need continued
resources, inputs and labor to
perpetuate what they are doing.
>> Yeah. because this sounds like stop
>> and I just feel like stop is like a HUD.
It feels like I just think you know with
the government in place they're
supporting these companies like crazy.
Globally this is happening. So I'm like
stop doesn't feel
>> I always say we need to break up the
empire and we need to develop
alternatives and we are already seeing a
flourishing of incredible grassroots
movements that are applying an enormous
amount of pressure to the way that the
empire is trying to unfold its agenda.
80% of Americans in the most recent poll
think that the AI industry need to be
regulated.
>> Yeah.
>> When was the last time that 80% of
Americans were on the same side of an
issue?
>> No. Yeah. When I have these
conversations on the podcast, the
comment section are clear.
>> Yeah.
>> There's no there's no disagreement.
There's no one in there going, "Oh, no.
I think they should crack on."
>> Yeah. Dozens dozens of protests against
data centers have broken out all around
this country and the US, all around the
world.
>> So, what do we do about it?
>> So, these are thing people that are
doing something about it. They are
actually reasserting their agency and
exercising democratic contestation
against the ways that the empires are
going about their business.
>> What goal should we be aiming at? So, if
I said to my audience, Janet at home,
because this is kind of what I see in
the comments, it's hopelessness. It's
like, what can I do? I'm just a
>> Yeah. Well, well, well, the goal is not
that we completely get rid of this
technology. The goal is that these
companies need to stop being empires.
And the way I define like a typical
business versus an empire is that the
empires are predicated on this idea that
they do not have to provide a fair
exchange of value with the workers who
work for them or the people who use them
or all of the other people that are
involved in like the supply chain of
producing and deploying these
technologies. They can extract and
exploit and extract and exploit and get
more value than what they offer. Whereas
typical businesses, there's a fair
exchange. you you buy a service, you
feel like you got the same amount of
value as the service that you provided.
But like for these data annotation
workers, for example, they do not feel
in any way that they're being paid the
same value that they provide to these
companies. So that's like for me the
north star is like we should be pushing
back and holding accountable these
companies when they operate in an
imperial way. And that's what we've seen
with all of these people that are now
literally protesting in the streets
against data centers and having an
enormous effect, by the way, actually
stalling data center projects and also
completely banning data centers from
being developed in their localities.
We're seeing that with artisan writers
that are suing these companies for
intellectual property infringement and
creating a huge public conversation
about what is it that we actually how do
we actually want to protect our
intellectual property? It's like I three
weeks ago I met Megan Garcia who is the
mother of Sul Settzer III who is the
14-year-old who died by suicide after
being sexually groomed by a
characterized chatbot.
And she when that happened
I mean obviously was incredibly
devastated by what had happened to her
son. She also decided to do something
about it. She sued the companies and
that lawsuit then sparked many other
parents and families who were actually
experiencing similar things to sue these
companies as well. That has created an
enormous public conversation about what
these companies are actually doing when
they exploit and they extract. What is
the cost to the lives of people around
the world including children? So, what
do you think my audience should do if
they if they agree with everything
written in your book, Age Empire of AI,
Dreams and Nightmares, and Sam Mortman's
Open AI? If they agree with everything
said here, if they agree with everything
we've discussed today, they're concerned
about their kids, they they don't want
everyone to become data labelers, they
don't think that's a, you know,
particularly great solution, what what
can they actually go and do?
>> When I was writing the book, the only
discourse that was happening was this is
the best thing since sliced bread.
>> Mhm. because of all of the actions of
these people like saying when they're
comp they're they're not happy with the
things that these companies are doing.
We now have 80% of Americans that want
to regulate this industry. And so I
would say to people, think about all of
the ways that your life intersects with
the resources and the that the AI
industry needs to perpetuate what they
do and also the spaces that they would
need to deploy these technologies to
continue having broad-based adoption
>> in their work. So you're a data donor to
these companies. You could withhold that
data. And that's what those artists and
writers are are doing. like they're
suing these companies to withhold to try
and create mechanisms by which that data
would then be withheld. You probably
have a data center popping up around
you. If you're at a school environment
or a company environment, you're
probably having a discussion in those
environments right now about what should
the AI adoption policy be? And these
companies they like I was talking with
some open air employees just the other
day and they were telling me that it's
understood internally that the revenue
targets for the company are
extraordinary and they need things to go
flawlessly for it to all work out. And
so they would need every single person
to adopt this, every single space to
adopt this. They would need to be able
to build their data centers at the speed
that they're trying to build them. And
so what I would say to everyone of your
viewers is let's not make it go
flawlessly if we don't agree with what
they are doing.
>> Ah, okay. I got you.
>> And then let's build alternatives.
Because
the thing is what I'm saying is not that
these technologies don't have utility.
It's that specifically the political
economy that has emerged to support the
production of these technologies right
now
>> is exacting a lot of harm on people. But
we have research that shows that the
very same capabilities could be
developed with much more efficient
methods with much less resource
consumption. And we have a lot of
different other AI systems at our
disposal that are like the bicycles of
AI that we also know provide
extraordinary benefit at very little
cost. So let's break up the empire and
let's forge new paths of AI development
that are broadly beneficial to everyone.
>> It's strange. I'm quite I think I'm I'm
I've trained myself to deal with
dichotoies in my head. And this for me
is such is a dichotomy where I as a CEO
and as a founder, as an entrepreneur and
someone that loves technology, I think
it's incredible. It's absolutely
incredible AI. It's just so amazing and
incredible the things it's enabled me to
do and create.
>> Yeah. Because it's designed to enable
people like you.
>> And my car driving in the morning and
being safer. Incredible. Um I think you
know the billion odd people that use AI
tools or chat or whatever it might be,
they'd probably say that it's added
value to their life. But and this is the
part that people find confusing that you
can and I like I invest in companies
that are you know heavily using AI but
and the big butt is is it possible to
think that is true and also think that
there are significant unintended
consequences which technology in the
history of technology should have taught
us to take a moment to pause to talk
about because
>> I think this is absolutely like you can
have both of these things in your head
and what I'm saying is that this tension
doesn't have to be a tension because we
could actually preserve the utility and
benefits of these technologies but
actually develop and design them in a
different way that doesn't have all of
these unintended consequences.
>> Yes. And I think there needs to be a big
social conversation which is why I have
so many conversations about AI in the
show like there needs to be a big social
conse uh conversation about being
intentional about the social impact um
the social and environmental impact and
that conversation is not being had in
the in government. From what I can see,
the conversation takes place in the
industry and actually trying to pull it
out of the industry and and open
people's minds to it is hopefully what
we've been doing over the last couple of
months with this subject because
>> I think it's actually been it it has
been been happening everywhere outside
of the industry and for local
governments and state level governments
there have been huge conversations about
this everywhere. Like I've been on book
tour, I've been to dozens of cities
around the world. People are having
these crucial conversations everywhere.
I have not gone to a single city.
>> Yes. Everywhere. Even here in South by.
>> Yeah. I haven't gone to a single city
where the room is not packed and people
are not wrestling with the same exact
questions as every other person in every
other room that I've been in.
>> Speaking of packed rooms, I know you've
got to go cuz you've got you've got to
talk today. So, I'm going to we've got a
last question which is the closing
tradition on this podcast. How would
your advice to a friend with a terminal
diagnosis differ from what you would do
yourself?
>> That's a great question.
>> Differ from what you would do yourself?
>> Oh my god. I have
I I would tell them like enjoy
like live life for yourself. Um you
wouldn't do it
>> and take it easy. And yeah, I I I
am not taking it easy.
>> Well, I think it's a good thing you're
not taking it easy because you're
leading a conversation which is
incredibly important. And I think that's
the thing. I think the conversation is
the important thing. And so, you know,
because of algorithms and echo chambers,
it's so rare to have a conversation
>> these days, especially a long form one.
I agree.
>> Like this. So, I think they're so
important. And your book is for anyone
that's curious about
>> I think a lot of people would have
learned a lot of stuff today cuz I sit
here with and interview AI people all
the time and I've learned so much today.
From reading your book and the extensive
objective perspective that your book
takes, you you're able to unravel all of
these stories that we sometimes see in
tweets and we don't know if they're true
or not because you've gone and met the
people and you've done your research and
you're incredibly intelligent person,
extremely intelligent person who clearly
has humanity's interests as your north
star and that shows up in everything you
do and everything you say. So please
continue to fight in the way that you
are um because it's an incredibly
important one. people like you that are,
I think,
galvanizing the world to take the
collective action that we're starting to
see everywhere.
>> Yeah.
>> Empire of AI: Dreams and Nightmares in
Sam Alman's Open AI by Karen How. I'll
link it below for anyone that wants to
read this book. I highly recommend you
do. It's a New York Times bestseller for
good reason. Karen, thank you.
>> Thank you so much, Stephen.
>> YouTube have this new crazy algorithm
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all of your viewing behavior. And the
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Ask follow-up questions or revisit key timestamps.
The discussion delves into the pervasive influence and ethical concerns surrounding AI, particularly focusing on OpenAI and Sam Altman. The speaker, Karen, highlights how the pursuit of AI development is driven by profit and power, often at the expense of human well-being and public benefit. Key issues raised include the exploitation of labor, monopolization of knowledge, environmental impact, and the suppression of inconvenient research. The conversation also touches upon the historical context of AI, the ambiguity of terms like AGI, and the manipulative tactics used by companies to shape public perception and influence regulation. The role of key figures like Sam Altman, Elon Musk, and OpenAI co-founders is explored, revealing internal conflicts and power struggles. The speaker contrasts the "imperial agenda" of AI companies with the potential for beneficial AI applications, advocating for a more democratic and human-centric approach to AI development. The impact of AI on employment, the creation of new, often worse, jobs, and the widening inequality are discussed, alongside the environmental consequences of massive data center infrastructure. The conversation concludes with a call to action, urging listeners to challenge the current trajectory of AI development and advocate for alternatives that prioritize broad societal benefit over corporate profit.
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