Worst Advice Ever
285 segments
What I'm about to tell you is a real
story. Yes, a very real story that
actually happened that someone actually
did or at least they are writing on
Twitter claiming that they have done.
And being a CEO of a company, I actually
tend to believe this. Now, I want you to
imagine, okay? I'm going to set the
stage, if you will. A CEO of a company
gets on stage in front of about 50
employees as far as I can tell,
and he presents his slide deck. Now, his
slide deck only has four words on it.
Imagine how intense those four words
must be because obviously being the CEO,
he must be doing a presentation,
especially in today's day and age, those
four words must have been encouragement,
letting them know that the quarter's
actually going super well. What do you
think they could be? Something to make
the the group of people stronger and
want to fight better. But no, that's not
what it was. Instead, the four words
were simple, remember to not smile.
That's right. That's it. The reactions
were about what you would expect,
confused looks. And after a few nervous
laughs and awkward silence, someone
raised their hand and asked, "What does
it mean?" Now, obviously, I'm going to
have to cover this article. This is
absolutely one of the most absurd things
ever written by a CEO, but hey, to be
fair, there's a bit of truth in it all.
So, I want you to sit down and lock in,
and there's no smiling for the rest of
this presentation, okay? We're serious
people from here on out. So, two things
before we begin. First off, you'll
notice that my voice has a bit of vocal
fry to it. I hate vocal fry, but I can't
help it because I literally fried it at
Open Sauce, an incredible time. By the
way, here's a picture of me and Tij on
stage in front of thousands of people
playing Super Smash Brothers. It was a
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video. All right, so let's jump in.
First off, we're going to talk about uh
what is the actual basic premise. What
does the article say? Second, we're
going to find out what this company
does, which actually feels a little
silly. Like, when you look at this, it
feels a little silly what they're
writing about. And then three, I'm going
to get upset and I'm going to yap for a
little bit, and I'm going to tell you
why I think this is ridiculous.
All right, so first off, the premise. A
few months ago, Travis Kalanick
illustrated a simple point on a podcast.
Picture a marathon runner at mile 21.
Are they smiling? No. And if they are,
they're about to get passed by someone
who isn't. Someone who signed up for the
pain. Someone who will go harder and
further because of it. I've lost track
of the number of times we've won over a
customer because I stayed at the office
until 4:00 a.m. shipping a feature I
knew would blow them away the next
morning. I lost track of the number of
times I had to make a hard decision that
were genuinely painful in the moment,
but it turned out to be exactly right in
the long run. I didn't smile through a
single one of them. Damn, that kind of
goes hard, huh? Because I've also been
out there till 4:00 a.m. working on
features. I've also been the one out
there working as hard as I can. So, I
mean, this
This guy is hard. So, you're probably
asking yourself, so what is this company
that this guy is working so hard for?
It's a It's a doc It's a doc docs. It's
docs.
Docs. Docs for you. Docs for your
startup. Docs for your agents and then
enterprises. Yeah.
The doc site. Bro's writing like he's
working at Anduril writing Haskell doing
defense weapons. Like,
what are we doing here? Like, you're a
doc site. Like, why are you writing
you're at war? Now, I get it. I get it
that most products are way more
complicated than you ever really
realize. Like it's super simple to look
on the outside and go, "Oh, yeah. This
is so simple. Why don't you just do X?"
But then really on the inside, there's a
whole bunch of complications you just
will never know about cuz you've never
worked there. And I I totally understand
that. But also, being like, "Bro, don't
smile. We're working hard, staying up
till 4:00 a.m. delivering features to
customers to make sales." Self-hosted
doc site. There's
>> [laughter]
>> something there. I'm just saying doesn't
add up. Sorry for smiling right now, but
it just seems a little ridiculous. So,
not only you writing this kind of makes
you look a little bit like a goofball.
Also, why would anyone want to work at
this company now?
I don't want to work at a place where
I'm told to not to smile. I want to work
at a place that is filled with joy.
People that are actually building with
purpose and happiness because that
encourages me to work harder. This
almost feels like the exact opposite of
anything you want out of a company. In
fact, this was so absurd, my favorite
parody of it is I'm going to punch you
in the stomach. That's right. Someone
else made a single slide CEO stands up
and all he would do is punch you in the
stomach. You should actually read it.
It's It's very, very funny. So, now it's
the time where I I I try not to get too
upset. The reality is this is that I
have also worked many, many, many an
evening. I've been a part of building
startups.
Uh it's been a lot of fun in doing all
of those things, but I would I would
have to say that a fundamental premise
or a thesis that I have is actually
quite the opposite. If you have people
working late and working hard, if
there's not joy before them, if they do
not feel connected, if the camaraderie
isn't there, if they don't actually
smile because they are happy to be there
working hard, I don't think you have a
long-term or sustainable solution. And
it's not something that I expect
employees to do cuz the reality is if
you are an owner of a company, it
totally makes sense. You are working
because you own it and you have to go
way harder than everybody else. But if
you're just an employee, expecting
someone not to smile and give it their
100% all the time to deliver all
features at all times, it just sounds
absurd on its face. Now, I could be
completely misrepresenting what he's
attempting to say here, but that's kind
of what it looks like from the outside.
I most certainly, you know this by now,
am a big fan of going hard in the paint,
okay? I like working kind of hard. I
like learning. I like executing. I like
all those things. But this idea that you
can't smile, that you shouldn't smile,
to remember not to smile, this feels the
opposite of what's going to make
something that actually works for you,
something that actually makes real hard
work. Because when I read this, how I
read this person is he seems like he's
trying not to lose. He's not playing to
win. When you're playing to win, you're
having fun. You're going for gold.
You're going all in. But when you're
playing not to lose, you're looking at
your competition. How am I going to beat
them? How am I going to do better than
them? Like everything is to the side.
It's not forward. It reminds me of Boss
Baby when Boss Baby's like, "If you
focus on hitting the tree, that's what
will happen." Right? Because that's the
thing. If you focus on the bad stuff,
then that's the your destination. I know
that's not always true. That's like a
little bit of manifesting there. I'm not
trying to say that. But you get the
idea. Focus on winning. Don't focus on
not losing. And I would have to say,
waking up every morning
at like 4:50,
streaming
from 5:00 a.m. till 9:00 a.m. every
single day, then working at Netflix from
9:00 to 5:00 every single day for many,
many years until I got to the point
where I could finally retire from
Netflix and give this a real go, this
whole content creation thing. I could
not have done that if I was not smiling
through the whole thing. Because it was
exhausting. 12 hours every single day
just to get off and then also be present
and encouraging with my family and also
love them well. Like all of those things
that make every single day feel like I
woke up at 4:50 and ended at 9:30. There
was just absolutely no breaks for years
on end, and yet I look back at those
years really fondly. I look back at them
because I smiled through the whole
thing, and I ran that race well. And I'm
completely convinced if you don't know
how to smile through the hard times,
they're going to eat you alive. And I
think it's best illustrated by this guy
right here. By the way, thank you, Josh.
Huh? Josh, the J's. This guy right here,
Elliot, is considered the greatest
marathon runner in the world. He was the
one that broke the two-hour barrier, and
how would he run? He would literally run
with a smile on his face. And part of
this is because he had to smile through
it all, because the pain was so great
that he said if he could put a smile on
it, it encouraged him to go harder,
longer, faster. In fact, there's even
been training programs that actually
model themselves after his smiling, and
have found results that actually showed
that if you smile, you can work harder.
Being filled with joy, turns out, is a
secret weapon. And remembering to not
smile is going to destroy you. So,
please, remember to smile. I'm going to
give the opposite. We live in one of the
greatest time periods of all time. You
You don't even have to know how to
program that well anymore to make
something complex, which is shocking.
That was never the case for me as a kid,
okay? When I had to learn how to
program, I had to just read and read and
read and experiment for weeks to get
over some hurdles. Now, I can ask, you
know, magic rocks, "Hey, bro, how do I
do this?" Oh, that's how I do it?
Awesome. That It's just It's It's magic.
So, please,
remember to smile.
It's actually worth it. The name
is the smile-ogen.
Ask follow-up questions or revisit key timestamps.
The video discusses an absurd story about a CEO who told his employees during a presentation to 'not smile' as a means of emphasizing serious, hard work. The speaker critiques this approach, arguing that joy and smiling are crucial components of sustainable productivity, passion, and long-term success. He contrasts the CEO's perspective with the example of elite marathon runner Eliud Kipchoge, who famously smiled while setting records, highlighting that finding joy in difficult work is a competitive advantage.
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