CIA Spy: "Leave The USA Before 2030!" Why You Shouldn't Trust Your Gut! - Andrew Bustamante
3585 segments
For 7 years, I was working undercover as
a spy. And I needed to know how to
manipulate, how to live and operate
without ever being detected, and how to
collect secrets. Okay, I've got so many
questions. Andrew Bustamante
He's a former CIA officer
who uses spy skills
to teach anyone how to master their
mind, talents, and potential in business
and everyday life.
When I left CIA, they realized that I
could use CIA skills to succeed in
business. One of the first things you
should want to learn is how do I know if
I'm being lied to? As an example, bad
liars
that is one of the biggest tells of an
unskilled liar. Next, people have four
basic core motivations. Reward,
ideology, coercion, and ego. And if you
can speak to somebody through the lens
of their ideology, you can get them to
do incredible things.
Deception versus perspective, what's
that? 90% of the people out there,
they're all trapped in their own
perception and thinking emotionally, and
emotions are very likely wrong. So, CIA
trains us to recognize and distrust our
perception. And there's two really quick
things that you can do.
Next, sad rat.
It's an acronym. And all of our
marketing, all of our human interactions
falls into the same sad rat process that
I learned at CIA. Because the human
condition is so predictable. So, sad rat
stands for
and it's the reason my company has grown
300% every year for the last 3 years.
I want to know more. Was there any
situations where you felt your life was
at risk? What do you think about what's
going on at the moment with geopolitics?
Do you think we're already engaged in a
form of World War III?
And then, why are you going to try and
leave America in 2027?
It's absolutely crazy to me that so many
of you have decided to watch our show,
um, and so many of you have decided to
subscribe to our show. We now have 5
million subscribers on YouTube, which is
a number that I just can't comprehend,
and it's a dream that I absolutely never
could have had. We started The Diary of
a CEO just over 3 years ago now, and in
my wildest expectations, we might have
had 100,000 subscribers by now. So, you
can imagine how shocked I am that so
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get on with the episode.
Andrew,
you're well-known for your time in the
CIA because people are so intrigued and
compelled by it.
How long were you in the CIA? I was
actually in the CIA for a comparatively
short period. I was only in for 7 years.
Uh, many people make a 30 or more year
career out of CIA. So, it was really
quite a small blip in terms of my
overall life. I wore, uh, the US
military uniform for 7 years before that
as well. So, 14 years total spent in
service to the United States. And what
is the CIA? So, the CIA is, uh, the
United States is intelligence, foreign
intelligence collection, uh, platform.
They're primary agency deemed with
collecting foreign secrets that have any
kind of impact in American national
security. So, if you think about it, uh,
there are multiple what's called
intelligence agencies in what's known as
the intelligence community or the IC.
CIA is just one of those 36-ish,
uh, community members in the IC.
However, it is the one charged with
centralizing all of the intelligence
collected, hence the Central
Intelligence Agency. So, it's the hub in
a large wheel of intelligence
collection. Is that what a spy is? Is it
the same thing as being a spy? So, I'm
going to I'll geek out with you a little
bit here because terminology is really
very important. So, uh, there are spies,
and spy is a vernacular that's used in
common, uh, conversation that doesn't
really have a definition in terms of the
intelligence or espionage profession.
You have handlers, you have assets in
terms of traditional espionage. Handlers
are officers who collect intelligence.
Assets are foreigners who provide
intelligence to the handler. So, a CIA
officer or an MI6 officer, a Mossad
officer, an MSS officer, depending on
the country, these are officers who
collect secrets. They are therefore
handlers.
And then, all the people who provide
them secrets are considered assets.
Traditionally speaking, when you talk
about a spy, some people think a spy is
an asset or a handler, either someone
who provides information or someone who
collects information. Okay. Uh, and and
the term spy is just, uh, just confusing
enough that oftentimes people will
project their own opinions on top of
that word because they don't understand
the real nuance of espionage. So, I
thought of a spy as someone that goes to
another country and collects information
secretly and then sends it back to the
country they came from. So, technically
that is an intelligence operative or an
intelligence officer,
uh, also known as an operator or in
media, an operative. Uh, sometimes it's
also called an agent, right? An
intelligence agent. Uh, these are all
kind of terms that get nebulous, but
what you are describing is a
intelligence, a trained intelligence
officer. No matter what country you're
in, whether you're in, uh,
it doesn't matter what intelligence
profession you're in either, and there
are multiple types of intelligence.
There's human intelligence, signals
intelligence, measurements intelligence.
Anybody who travels to collect secrets
on behalf of their country is an
intelligence officer. Is that what you
were?
That's what I was. You started a company
after leaving the CIA called Everyday
Spy. Correct.
For someone that's just clicked on this
podcast now,
who's trying to understand the value
that they're going to get from you by
understanding the work that you do at
Everyday Spy,
what are they going to get from this
conversation? This conversation is
designed to, for me, to be able to
explain how spy skills have a very real
value in breaking everyday barriers. And
that's the mission of my company at
Everyday Spy. We use spy education to
break barriers, social barriers,
financial barriers, educational
barriers, cultural barriers, language
barriers. If there is a barrier in life,
I've made it my mission in my company to
break that barrier using a proven,
real-world skill or technique from
espionage. And what sort of means is
that to what end? So, if I'm, you know,
the average Joe listening to this now,
when you say break barriers, what are
those barriers that I that I'm going to
be able to break in my life? So, I I
intentionally use the term breaking
barriers because we all have different
barriers. What the reality of life is
that we all come into barriers
that are similar, but we come into those
barriers at different times. For some
people, there's a barrier in income that
they're born into.
For other people, the barrier that
they're born into is that they don't
have a father. For other people, they
come into a financial barrier when
they're 18 and they have to leave home.
Some people don't ever know financial
barriers, but they do know educational
barriers because they suffer from
dyslexia or they suffer from ADHD. There
are people who have uh, barriers that
are due to anxiety. The reality is
there's really 12 or so barriers that we
will all experience in our life, but we
will experience them at different times.
For some of us, it won't happen until we
become parents. For others, it happens
as soon as we hit adulthood.
The idea is that CIA is extremely
familiar with barriers. And what they
teach us as officers going through their
training programs is not
just the details of tradecraft, but it's
really to understand that any barrier
that we as individuals face, they can
get us through.
But, we can also predict barriers other
people will run into. And if you know
somebody else's barrier, and you
understand their barrier better than
they do, when you help them through that
barrier, they will tell you secrets.
They will tell me secrets.
As part of your training to become a CIA
officer, you must have learned how to
manipulate people.
That seems to me, from what I know of
spies, pretty foundational to what it is
to be a successful spy and to get
information from someone else.
In this conversation today, are we going
to learn how,
through your training,
you were taught to
get information from people and make
them do what you wanted them to do? Yes,
and I'll I'll be very frank here. I try
to exercise something called radical
transparency.
If you want to manipulate people,
you will learn that from this
conversation. If you want to manipulate
people, I will teach you how to
manipulate people. In in just a simple
conversation, you can learn those
skills.
But, the thing to understand that's the
most important is that whether you want
to manipulate or not, others are
manipulating you
just because you don't know what they're
doing, right? The problem with being an
intelligence operator
is that to achieve the things you have
to achieve,
you sometimes have to do things that you
don't want to do. In being a business
owner, what I've discovered is that many
business owners struggle because they
feel like they have to do things they
don't want to do. They feel like they
have to be sleazy. They feel like they
have to be tricky. They feel like they
have to
mimic, you know,
shyster, bad guy business owners, right?
The flip side, if you think of a coin,
one side of that coin is manipulation,
and that is a that coin has value.
Manipulation has value.
But, the other side of the same coin
is motivation.
If you can get people to do what they
want to do,
then you have motivated them. And that
is worth just as much as getting people
to do what you want them to do, which is
manipulating them. We'll get into all of
that, but I want to understand where you
came from, because I think this is quite
pertinent to both your work as a CIA
officer, but also there's um really
interesting sort of psychological
elements to why the CIA chose you that
are deep within your childhood story.
Going right back to the beginning of
your life, what is what is the most
important context we need to
I think the most important thing to
understand from my childhood is that I
was raised by my mom.
Uh my father died. My father was killed
before I was born.
Uh he died in a violent crime in
California. I didn't know him ever, and
my mom had to start life with a newborn
son, not just as a single mom, but also
as the single mom of a man who was
killed in a crime. Um so it was my mom
and my grandmother raised me from very
young. My mom is uh a woman of color.
She's she's Latina. My father was
American Indian.
So they there was uh an element of
racial diversity in 1980 when I was born
that also kind of played a role in all
of that. And the reason that that's
important is not because of what
happened in the past, it's because from
that foundation
my mom married a Caucasian man who
became my stepdad, uh who became my
adopted father as well, and I had to
kind of learn how to come of age
or literally come of age in a household
where I didn't know my father, I had a
stepdad who was Caucasian with two
half-sisters who were Caucasian, and my
stepdad's whole goal was to just pull my
mom as far away from her roots as
possible, because he didn't want to deal
with
all the drama that comes from being part
of a Catholic Latin family. And my mom
was all for that, but nevertheless, like
that was that was the kind of
soup that I came out of. What were the
needs that were going unmet in your life
at that point?
You do not ask easy questions, man. So
uh
uh
I was not
I I did not feel loved. Growing up I did
not feel loved. My mother loved me, and
I know logically and rationally that she
loved me, but my mother was a cold
woman. She was focused on career
success, she was focused on feminism,
she was focused on
other things. I I As an adult now,
uh my sisters and I often
uh reflect on the fact that we think our
mom was the kind of woman that didn't
want to be a mom.
But it was expected of her to be a mom,
so therefore she became a mom.
So there wasn't a lot of love, there
wasn't a lot of emotional support. There
was plenty of academic support,
and it was always hard because the
academic support came, I think, as a way
of making sure that they didn't have to
provide the other support. Cuz if you
have an academically successful student
who turns 18, they can get the [Â __Â ] out
of the house, and you can have your life
back.
And I think that was the mission for my
mom was just academic success, academic
success. Be successful so I don't have
to take care of you, because I'm not
really good at this whole hugging loving
thing,
uh and I just want you gone. So I feel
like that was that was my mom, my dad,
and my mom I think had a marriage that
was based in a common set of objectives
more so than shared love, and uh and
they were just kind of pursuing those
objectives, and
uh and I was fortunate because from that
I was cultivated to be a
hard-working academic success, and that
led to a full ride scholarship, and that
led to, you know, success in other parts
of life, but for sure it was it was an
un- it left behind a trail of always
wondering
who who who loves me in my family? Is
love even important in a family? Does it
matter, or am I being too focused on
this whole love thing? Uh as an example,
I tell this story because it's totally
normal to me, but a lot of other people
find it surprising.
There was a day where my mom pulled me
aside. I was having an argument with my
stepdad, and I went to my mom looking
for support, and I asked her to support
me. I you know, I was like, "Do Do you
love me? Right? Do you love me, or do
you love Dad more?"
And she looked at me, and she was like,
"Of course I love your dad more than I
love you. Because you're my son,
I have to love you.
You were born to me. I must love you,
but it's a choice to love your dad. So I
have to love him more because it's a
choice."
And for me, I will never forget that
conversation. I'll never forget the look
on my mom's face. It was so simple and
so academic and so clear to her. Uh and
it's never been something I could ever
actually accept, and even now as a
husband and a father myself,
I don't understand how that was
logically sound to her. I don't know how
you could ever
actually prioritize who you love.
All of that, as you've said, has the
result resulted in your academic success
and your your focus and all those kinds
of things, but at at what cost? I mean,
it makes you kind of [Â __Â ] up, man. It
makes you feel like
first of all, it makes you feel like
your secrets are justified. It makes you
feel like you must have secrets
because there's nobody that you can talk
to about certain things. I I I remember
for many years you you can't take
you can't take your love life to mom and
dad. You can't tell them the girl that
you think is cute. You can't talk to
them about not getting picked to go to
the prom dance or anything like that.
You can't talk about that with them
because they don't care.
And you can't trust your your sisters,
you can't trust your mom, you can't
trust your dad. You can't trust the
people in your own house. So because you
can't trust them, and because you can't
take certain things to them, you must
keep secrets.
And since you must keep secrets, you
must be allowed to keep secrets. There
must be secrets that are totally
acceptable that they are also keeping
from you.
So I grew up in a world where secrets
were something that was very normal. And
then from that you start to learn that
if secrets are normal, then lying must
also be normal and totally acceptable.
So there's a level of sociopathy that
develops when you feel like you're on
your own. Uh and that's something that
most people out there who are loners,
who have grown up in that world, they
they learn to understand that there are
certain
elements of social behavior that are not
culturally acceptable,
but as long as you don't talk about
them, you can practice them. So that was
that's a big part of what I learned
personally was that secrets how to keep
secrets, that secrets are normal,
uh how to lie, how to lie without being
caught, and more importantly that that
there is a very real difference between
the people
the people who are raised in a world
where they trust people, they trust
others,
and because they trust others, they have
a built-in vulnerability,
a built-in deficiency of compared to the
people who are raised in a world where
they don't trust others. Because when
you're raised in a world where you don't
trust, you can always learn to trust.
But when you're raised in a world where
you trust first, it's very difficult to
train that person to know when to not
trust someone else. How do you feel
about that wiring that you have because
of that experience? I mean, it's sad.
I'm doing everything in my power to not
wire my children the same way that I was
wired.
So I do believe that there is a faulty
wiring that
But at the same time, it's been very
valuable to me. It's been very
productive and valuable in terms of
what I've been able to experience, what
I've been able to see and do,
financially, economically, relationally.
I I I benefit in value, and this is a
big challenge that I have is as much as
I sit here telling friends and like I'm
telling you secrets,
because this is what happens. We tell
people secrets when they trust you.
When I share with you the challenges of
growing up, it's important to me that I
don't sound like I'm complaining or
whining, because I had a fantastic
foundation for success after that.
But
I had to find success
in all the ways that I was trained to
define success, financially,
economically, empirically, not based on
how I feel internally.
Have you had to do a lot of work to um
counteract the
potential consequences of that wiring as
you become an adult and a father and all
of those things? It's something I think
about a lot. I think I've got my own
pretty uh [Â __Â ] up wiring, and I'm
scared now because I'm on the footsteps
of becoming a dad myself.
You know, I've I'm with a partner, been
with her for 4 years. We're talking
about kids right now, and I think,
"Jesus Christ, like there's a really
almost can foresee that there's a really
high possibility I'm going to [Â __Â ] up as
a dad because my brain is wired towards
like validation and work career success,
and I'm a bit of a workaholic, and
so have you had to do a lot of work on
that to Absolutely. So the first thing
I'll say is you will [Â __Â ] up as a dad.
We will all [Â __Â ] up as parents.
The question is how big will we [Â __Â ]
them up?
And I'm working very hard to make sure
that the way that I [Â __Â ] up my kids is
in small ways that they can fix in small
ways. But I already know like the sins
of the father pass on. So I'm just
trying to minimize what I pass on that's
negative and maximize what I pass on
that's positive. The the additional
layer that's that is unique
to myself and all uh professional
intelligence officers is that when we
are recruited into intelligence service,
specifically when CIA recruits field
operators,
it's fairly transparent. They tell you
that you were recruited because you are
a little [Â __Â ] up. They tell you that
you are you were recruited because of a
certain psychological profile that makes
it so that you pragmatically view things
like secrets and lies. There's a few
different terms. We call it moral
flexibility.
Depending on the situation,
there are some things that I would deem
immoral,
but to do them in a different situation
is totally acceptable.
And that's just something that I'm wired
to be that's that's been wired in me
since I was a kid, but CIA understands
how to take advantage of that, how to
use that in a way that benefits American
national security.
There's also an element of high
performance that comes from being wired
a certain way. So, there is a tie
between childhood trauma and high
performance. It's a well-known It's a
documented connection, but CIA has
learned as has MI6 and Mossad and all
the other intelligence services of the
of the world, they've learned that when
you train someone who has just the right
amount of childhood trauma high
performance, when you get your hands on
them at the right time and the right
period of their life, they can be
trained to become extremely loyal,
highly productive field operators
that that end up spending 30-plus years
in service to their nation. When did
they get their hands on you?
They recruited me when I was 27 years
old coming out of the military in 2007.
I was looking for whatever the next step
was going to be
and that was when I was approached by a
CIA recruiter. I heard that you got a
pop-up on your computer screen. Yeah,
back in the day that's that's uh
I was actually applying I was a nuclear
missile officer for the CIA or excuse
me, I was a nuclear missile officer for
the Air Force and a nuclear missile
officer in the Air Force controls
nuclear ICBMs. So, I wore the the little
ring Wait, wait, wait, wait. What's a
nuclear ICBM?
So, a nuclear ICBM is a nuclear
intercontinental ballistic missile.
So, the large missiles that carry
nuclear warheads for mutually assured
destruction nuclear war type of stuff.
So, you controlled the nuclear missiles.
I was half of who controlled them. I
wore one ring, somebody else wore a
different ring and that was that was how
a nuclear missile got launched. What
what's what does the ring do? So, the
ring is a key. On the end of it is a key
and when you get when you get a nuclear
code that comes in, the code you put it
into a old school computer system and
the two of you take your key ring and
you insert it into the the silo
operating system and then you turn in
unison and when you turn in unison it
launches a nuclear weapon. How did you
get yourself to the point in life at 27
years old where you're holding
a nuclear key round your neck?
I would love to say it was a series of
good decisions, but
but it wasn't. I just I was I did what I
was told. That's how I got there. I did
what I was told when I was in high
school and I got good grades and then my
mom told me that the best school of all
the universities that chose me, the best
school I should go to is the Air Force
Academy. So, then I accepted a full ride
scholarship to the United States Air
Force Academy where I did what I was
told and I graduated as a lieutenant and
then I followed what the Air Force told
me to do from there and they they told
me to learn how to fly and then they
told me that they needed me to work in
nuclear and space weapons instead. So,
then I went to that school and I did
well at that school and and I ended up
just kind of climbing the ladder. I I I
did what I was told and and then one day
I was
I found myself 100 ft underground
miserable.
It's It's a horrible job.
Why?
You're
So, in 2007 when I was a nuclear missile
officer, you sit in a in a launch
control capsule, an LCC,
that sits 100 ft underground and you sit
there on a 72-hour shift with one other
person, the other person who holds the
other key.
And then you are one nuclear crew of
maybe 30 different nuclear crews who are
all on deployment at the same time.
So, at any given time in one Air Force
base, there's 60-ish people underground
for 72 hours at a time and in different
missile base, there'll be a different 60
people underground and your whole job is
just to sit there and wait for a nuclear
war to break out. And obviously nuclear
war hasn't broken out and hopefully it
never will break out. So, as you sit
there
underground not seeing sunlight and as
you sit there in a in a capsule with one
other person that you very rarely ever
like,
you have a lot of time to reflect on
what am I doing? What am I doing with my
life? I'm a redundancy of a redundancy
of a scenario that we all are working
very hard to make sure never happens.
Is this
a productive life? Like am I am I making
a difference? Am I leaving a mark in
history sitting here not launching
missiles
waiting for a message to come in that I
already know isn't going to lead to
nuclear war? Like it's it it's a very
difficult and
thankless job that even right now as you
and I are having this conversation,
there are some 200 Americans sitting
underground doing that exact job and
that's just in the United States.
Every country that has nuclear weapons
is doing the same thing.
If an order had come in
that
instructed you to launch a nuclear
weapon, would you have done it?
Absolutely.
That's what you do. The other thing
that's important to understand is we're
redundancies of redundancies. So, we
don't know if an order says to launch
nuclear weapons, we just know that an
order comes in that says to insert the
keys and turn them.
And if it's a valid order that comes in,
then the machine will let us insert our
keys, we will turn our keys and then the
machine will do what the machine does.
Sometimes that order that's coming in is
saying launch nuclear missiles,
sometimes that order that's coming in is
just a drill to make sure that the two
people in the capsule turn their keys.
Oh, really? So, you never know the
difference. We're just a redundancy of a
redundancy, man.
It It seems hard to me to understand how
someone would stay in that job for a
long period of time. So, they must have
like really high attrition. They have
They have shockingly low attrition
because they do such a good job of
psychologically
identifying the right people for that
job. Were they scouting you, do you
think, from a very
early age to eventually go into the CIA?
No, I don't believe so. I think CIA is
far too practical to do anything that
requires scouting people from a young
age. I think what more realistically
happened is that they had a very simple
algorithm that they had applied to every
government website so that when people
of a certain
profile applied to a job on a government
website,
then
they'd get a flash on their screen just
like I did that said, "Hey, we
appreciate your application. We'd like
to have a different recruiter contact
you for a different opportunity." What
were you applying for on that government
website when that pop-up came up?
Yeah, I was applying for the Peace
Corps. I was trying to get into the US
Peace Corps because after spending
2 years underground uh waiting to launch
nuclear missiles, I thought that it'd be
great to get out of the Air Force and go
do the exact opposite. Kind of like if
you've ever had a really bad breakup,
you go looking for the exact opposite of
the person you just broke up with.
That's that's how I felt. And the Peace
Corps does sort of humanitarian work
around the world. Exactly right. I mean,
I was looking to teach children English
in Africa or save orphans or do
microfinance or build huts. Like I was
looking to to do something that built
the world up instead of just waiting to
tear the world down. You get this pop-up
as you're applying and it says
we another recruiter wants to speak to
you or something words to that effect.
What happens then? So, that's when being
a 27-year-old single guy kicks in
and you think to yourself there might be
something better.
So, once you think to yourself there
might be something better, it's really
easy to say, "Yes, like I'll wait." And
that's all that that's all the screen
was asking me to do is just pause my
application for 72 hours.
So,
it's easy to click yes and then you fall
out of that website and you're just on
hold for 72 hours. Either a better
opportunity is going to happen and
someone's going to call me or no one's
going to call me and I can come right
back and finish my application. But just
to say no means to miss the opportunity
and that wasn't that wasn't me. And then
within 72 hours you get a call,
presumably? Within 24 hours I got a
call. Yeah, I got a call from an
unlisted number. It just said 703
and there was a woman on the other end
of the line. She gave me a first name,
but I don't remember what her first name
was.
And she basically, you know, confirmed
who I was and confirmed that I was
applying to the Peace Corps, asked me if
I'd be open for other government
opportunities and then she said that
there might be opportunities in the
national security sector that I'd be
interested in and she'd like to send me
an airline ticket and a hotel
reservation and a rental car reservation
to come up to DC to hear more about the
job. What did you think at that point?
I thought it was a prank call. I thought
I thought that the the call wasn't real.
I thought that the call was maybe it was
some kind of gimmick or maybe it was
something else or it just didn't sound
real.
Especially not when she said she was
going to like send me a paper
airline ticket and she was going to send
me all this stuff in the mail overnight
FedEx.
But then it showed up and then when it
showed up, again, that 27-year-old
single male kicked in and I was like,
"Well, now I have a ticket.
Let's see where the ticket goes and
let's go to the reservation counter at
the rental car desk and is this a real
rental car reservation? It's a real
reservation. Is there a real hotel?" And
then you just kind of follow the
breadcrumbs. The rental car reservation
is real, the airline ticket's real, you
fly out there, you land. What happens
next? You get another phone call that
says, "Hey, did you get in safe?" And
then they tell you the address for where
you're supposed to show up the next day.
And then you go, it's a nondescript
building and you walk in and for me I
walked in, there were 10 or so other
people in the waiting room. None of us
really knew what we were there for. We
all knew that we were there for
something related to a government job.
Everybody's dressed essentially the same
way
and
you know, you find out that this
person's in finance and that lady came
from social work and whatever else it
might be and then you eventually
somebody comes out and calls you into a
room, and then you go through the first
what we call the first round of
interviews. And it's just kind of like a
a fit to see what you're interested in,
what you're not interested in, etc. And
it was at the end of that first
interview that the lady said to me that
uh I might be a good fit for the
National Clandestine Service at CIA,
which I didn't know what that was at the
time. And then she basically broke it
down, and she was just like you and I
did at the beginning of this
conversation. She was like,
"Essentially, we want you to be a a
field officer, or what you might know
from the movies as a spy."
And of course, for me, I was
I mean, my 7-year-old self was like,
"I'm going to be a what? Like, you want
me to be a spy? You want me to
like drive fancy cars and wear tuxedos
and always have a beautiful woman on my
side? Like, sign me up for that. I mean,
starving children in Africa can wait.
I want to do that." But then of course,
comes the the byline afterwards where
she's like, "You can't tell anybody that
this is what you're now applying for.
We're going to move you on to the second
phase of interviews. We need you to, you
know, go back to your hotel and go back
to Malmstrom Air Force Base in Montana
and live your normal life. And if
anybody asks you why you're out here,
just tell them that you came out here
applying for a government position, and
you don't know whether or not you're
going to get it. And in the meantime,
we'll be in touch." And then they get in
touch again? And then they get in touch
again. And then you go through multiple
more rounds of interviews. So, they fly
you usually back to the DC area, and
then the interviews just get kind of
more intense. You go from a fit in
interview to a kind of like a uh a test,
like a
interview that's more of like a test
with somebody else. They ask you
scenario-based questions. They give you
puzzles. Uh they ask you some light
psychological stuff.
When you got that letter in the post
saying that you've been offered a a
role, how did you feel? Great. Yeah?
Yeah. I felt like
I had done everything right. Right? I
felt like
I mean, there was a part of me that says
that that says, and I still kind of
follow this mantra, like, "Who gets to
do this?"
So, that felt amazing. And then there
was a ton to use your word, a ton of
validation.
Of course, like, now I get it. Now I
know why I went to a college I didn't
like. Now I know why I put up with a
stepdad and listen to my mom and like, I
don't need love, and you don't need
support, and you don't need a family
that cares about you as a person. All
you need is to check the [Â __Â ] boxes
because this is where you get to go when
you check the boxes. And now that I've
checked all the boxes, I'm free.
Except it doesn't really work that way.
Because when you're hired because you're
you check boxes,
it just the boxes just change, but you
still have to check the boxes.
And at that point, it goes from
interview to I guess training. Correct.
During that whole interview process,
you're not allowed to tell anyone, I'm
guessing. Right. Even your family?
Nope. So, what what did you tell your
family that you've been up to during
that period? So, this is what's nice
about their recruitment process.
Remember I told you earlier that I I
accepted as a child that there are times
that you have to lie, and there are
secrets that you have to keep.
This was just a secret I had to keep and
a lie that I had to tell. So, I told my
family that I was looking at getting out
of the Air Force. I didn't really know
what I wanted to do. Maybe I'd go work
for the government. And I was going to
DC to do some government interviews. I
was never close to my family. From the
time I left for the Air Force Academy at
18,
I mean, I went home maybe once a year.
Every time I tried to go home, it was
always a
kerfuffle because my parents didn't want
to buy the airline ticket cuz it was
expensive, and I didn't have money to
buy an airline ticket, so I had to ask
them, and it was the same song and dance
every Christmas holiday, right? Like,
"I'd like to come home. I don't have any
money." "Well, we don't have any money
either. Maybe you shouldn't come home."
So, it was really easy to be 27 years
old, almost 10 years after that. I'm not
really close to my family. So,
I'd tell them as little as possible.
I had a girlfriend at the time. She was
a great girlfriend, but
she wasn't as great as being a CIA
officer was going to be. Right? I had
friends at the time, but they weren't as
cool as being a CIA officer would be,
right? So, it was really easy to just
start
just cutting off the branches of my
social tree because I was going to go do
something awesome. I didn't need anybody
else. Did the CIA tell you to disconnect
from these people at all? They told you
that you would have to eventually.
And you know, they they explain how
you're going to go into covert service.
If you're going to go into clandestine
service,
you can't take a whole Rolodex of people
with you. So, one of the things that
they asked during our psychological
evaluation was, you know, how much do
you need close relationships and close
peers, and how do you feel about
severing ties with what we sometimes
call like secondary or tertiary
relationships, friends, college friends.
Like, a primary relationship is your
spouse. A secondary relationship is all
your close friends. A tertiary
relationship is somebody who you work
with. So, like, how do you feel about
cutting off all those
not-so-important relationships? And for
me, it was
easy. Right? I was like, "Let's Let's
go. I'm going to go do something
amazing. I don't need college friends to
go do something amazing." Do you think
your appearance and ethnicity factored
into the CIA's decision to recruit you?
Absolutely. In 2007, so just to take
everybody back, 2007 was 6 years after
9/11. It was uh 3 years after the CIA
9/11 Commission or the US Government
9/11 Commission came out, which
basically said that everything CIA had
been doing up to 2001 was wrong.
They were focused in a Cold War era.
They were not focused on terrorism. They
were focused on, you know, Ivy League
Caucasian graduates as being the next
generation of CIA officer instead of
diversifying for a diversified world.
So, without a doubt, they were looking
for
different people. They were looking for
young people, colored people, you know,
LBGTQ plus, people who could connect
with the modern-day threat around the
world. And then I think on top of being
brown
and ethnic, I also came with a huge
government file cuz I had been part of
the Air Force since I was 18 years old.
So, they knew everything about my
health, everything about my mental
health, everything about my, you know,
academic, athletic performance in
college. They knew everything about me.
Uh and I think that's part of why my
onboarding process took about 9 months,
where the typical onboarding process
takes about 18 months. How do they train
you to become a CIA agent? So, a lot of
the training part is classified still,
so I can't talk about it. But uh but
there is a school that we go to. Uh
it's fairly publicly known, but I can't
acknowledge what it is and isn't. And we
go there for many months. And we
basically were were pulled out of
everyday life, and we're put into a
controlled, simulated world.
Um and inside that simulated world, they
kind of control what's happening around
us. So, uh if you can imagine almost
like going from uh being taken out of
your apartment where you live, and now
you're put into a different apartment,
but the apartment that you're put into
is part of a giant game. And somebody
else controls the all the game. So, they
control the news that's on the TV, and
they control, you know, the the cars
that are on the road, and and they
control everything except the weather,
basically, so that they can create
multiple different types of scenarios
where you exercise the skills that they
taught you, from driving to first
response, first aid response, to lying,
uh
living and working under alias
identities, all that stuff. So, you're
put into a very controlled environment
for a long period of time where they can
test all of your uh your tradecraft that
you're taught. It's very expensive. It
must be very expensive for them to train
a CIA agent. Right. That's why they
train us in batches. So, uh there's
generally a two to three batches a year
that go through different types of
training. And there's different
classifications of officers, too, right?
So, your analysts are different than
your uh technical officers, who are
different than your field officers. So,
what they'll do is they'll batch you
into, or at least what they did in 2007,
is they would batch you along with your
discipline, and then send a batch to
training. And then everybody goes
through the same lectures during the
day, just like university. And everybody
goes through a series of exercises at
different times of the day and different
times of the week. But essentially,
everybody goes through the same
curriculum. And everybody has the same
grades. And then those grades are all
measured against each other, and the
bottom performers are cut out, and the
top performers get to stay.
That curriculum,
what is involved in that curriculum? You
mentioned a few things there. Is um
learning how to kill people involved in
the curriculum? No, that is not involved
in the curriculum. Not at the basic
training level. Do they teach you that?
Uh they teach some people that, but they
don't teach everybody that. It depends
on the discipline that you're part of.
If you're a paramilitary officer, you
need to learn how to kill. And you need
to learn how to kill in different ways.
Kill quickly, kill quietly, kill with
blunt weapons, kill with bladed weapons,
or kill with bladed weapons, kill with
projectile weapons. So, kill with
explosives.
You know, disarm explosives. So, it all
depends on the the caliber or the level
of officer that you're kind of put put
into. So, paramilitary, they must learn
that. But your standard human
intelligence field collector, they need
to learn how to live and work without
being caught. So, if you kill somebody,
Mhm.
it's a big deal. You might get caught.
So, it's much easier to teach that
person how to manipulate, how to collect
secrets, how to live and operate without
ever being detected. Whereas a
paramilitary officer doesn't need to
learn all that. They taught you how to
lie. They teach you how to lie. How do
they teach someone how to lie?
It starts with a foundation of
making sure that you recruit people who
are already liars. And then once you
when you're sitting across from a liar,
you can start to understand if they're a
good liar or not very quickly. You've
probably talked to people who are bad
liars.
Talked to everything.
Yeah, yeah, yeah.
So, you know when someone's a bad liar.
So, from that, you can identify people
who are good liars. And then when you do
find a good liar, you start to teach
them what they already naturally do that
makes them a good liar.
And then you start to teach them how to
refine that skill, and you start to
teach them how bad liars operate, and
how you can detect a bad liar, and how
you gain advantages, you know, with
lies, and and how to handle lies. As an
example, cuz I promised you skills. Bad
liars talk a lot.
Good liars talk a little.
Because the more you talk,
the more you run the risk of undermining
your own lie.
Bad liars make a lot of statements. Good
liars ask a lot of questions.
Because if you ask questions, you're not
really disclosing anything about
yourself. So, if you've ever had if you
think back and you if you if you
remember ever going to a party or ever
having a date or ever being in a social
environment where there was somebody
there that made you feel so interesting,
but you didn't know anything about them,
you were talking to a very good liar.
What about body language? Is that a
factor in lying? Absolutely. I mean,
body language is a factor in everything,
but body language is especially a factor
in lying because, again, going back to
the idea of a skilled liar versus an
unskilled liar,
a skilled liar knows how to appear like
they are telling the truth with their
words and with their body. Whereas an
unskilled liar often has a disconnect.
Uh and their body will say a different
message than what their mouth is saying.
Consider your your stereo uh
stereotypical jock, your standard
European footballer, or your American
jock. A lot of times they'll be
portrayed as like somebody like Yeah,
yeah. They sit bigger than life and all
this other stuff, right? Their
their body shows confidence and
openness. But then when they talk, they
sound like idiots, right? They I don't
know. Sure, like, you know, totally,
like, dude, that lady, like, whatever.
They are There's a disconnect.
Their voice does not demonstrate the
same confidence that their body
demonstrates. So, you know that that
person is lying.
What they're lying about is not
necessarily just the content of what
they're saying, but they recognize they
don't they
can't cognitively accept the fact that
they are in a position where they are
telling an untruth, and that untruth, at
a minimum, is
that they are not super confident and
super comfortable. They are actually
uncomfortable, and they are not feeling
confident, and that's why they're
stammering over themselves. So, when you
were lying to someone, um based on your
training, would you think a lot about
your body language?
Yes. And what would you do What would
you What would the principles of making
sure your body language wasn't letting
the cat out of the bag? I see. So, one
of the first things to do when you're
when you're trying to lie to somebody,
and again, we're we're now talking about
how to lie to somebody. You shouldn't
want to learn how to lie to somebody.
You should want to learn how to know if
somebody is lying to you. Mhm. But we
always start this way, where we want to
We're afraid to ask the real question,
which is how do I know if I'm being lied
to, cuz that shows vulnerability. But if
you want to learn how to lie to
somebody, the first thing you do is you
mimic the person. Look at you and I
right now, we are mirrored. Mhm. Are
your hands connected under the table?
Yeah. So are mine. Are your feet crossed
under your under your seat?
Yeah. So are mine. We are mirrored right
now, which means when you look at me
subconsciously, you see yourself. Mhm.
I want you to see yourself
in this exercise because if you see
yourself, your
initial instinctive response is going to
be trust. Because who do you trust in
the whole world?
You trust yourself.
So, the first step to being able to lie
effectively is to be able to mirror the
person you're lying to. If I was coming
at you like
Yeah.
You know, right away you're going to be
like, I don't know who this guy is,
right? And And similarly, if I was to be
like
Just for people that are on audio, he's
just like doing different postures and
body languages, so
that that are far away from my own.
Like putting his hands on the table,
etc. So, okay, makes sense. So, we want
to mirror first, and you mirror because
mirroring creates a foundation of trust.
Subconsciously, it creates a foundation
of trust. And then once you have that
foundation of trust, you just start kind
of pushing the envelope more and more
with the untruth or with the fabrication
that you're creating, the lie, right? Is
there anything else on the subject of
telling a lie to someone that's
believable that we we need to be aware
of in terms of skills? Yes. So, first,
the whole idea about There's There's two
important ideas that get
glorified in social media that are just
inaccurate. And the first is called eye
movements. You can't actually tell if
somebody's lying to you based on where
they place their eyes.
Because while there are certain elements
of eye movements that have biological
relevancy, there's many, many more
things about eye movements that don't
have biological relevancy, right? So,
what I mean by that is
if I ask you uh what's your oldest
memory?
You just looked to your left. Mhm. It's
natural to look to your left when you're
from a Western country because
chronologically,
timelines start on the left. Mhm.
So, when you ask somebody a question
about time and they look to the left,
up, down, or in the middle,
generally speaking, that has biological
relevancy. So, it's a low probability
that they're lying, but they still could
be lying.
When you ask somebody a question, they
look to the upper right or the lower
right or wherever they might look,
if if there's there's not necessarily
biological relevancy because they could
be looking up into the right because
down into the left it's too bright. Mhm.
And they could be looking in any number
of directions because maybe they have,
you know, a a a headache or maybe they
have something else going on. The The
ability to create some sense of
probability about why they're making the
eye movements they're making is too
difficult. So, you can't
assess someone's honesty or dishonesty
based off of eye movements, even though
you're going to hear that you can from
Instagram influencers and, you know,
Discord and and everywhere on the
internet, you're going to hear that
there's some connection that you can
make justifiably. It's not true. The
same thing is also true. So, it is also
an untruth that you can rely on
something known as microexpressions.
Microexpressions being the number of
times your eyes blink or the twitch in
your face or if you're sucking on your
lips, these ideas that get glorified
through social media as indicators of of
deceit. The truth is you don't know if
someone is lying to you until you have
had enough time with the person to
establish what's known as a baseline.
A baseline means what's normal for you.
You So,
I'll just use you as an example.
10 minutes before the cameras turned on,
you were a totally different person.
Your energy is different, you're so much
more conversational, like, you are just
You're an awesome, friendly guy
when the cameras are not on.
But you turn into an interviewer when
the cameras turn on. Totally rational,
totally logical, makes total sense.
That doesn't mean that you're lying now
and you were telling the truth then. It
means that the environment has changed,
and nobody would know that if there
wasn't a baseline. Mhm. Most people that
watch you don't ever know what you're
like outside of this baseline. So, you
have to get to know the person and then
understand the variance that's unusual
to understand if they're lying to you.
Exactly. We call it time on target. You
need time on target so that you can
understand the delta, the change,
between their baseline and whatever
pressure you're putting them under.
Was there any sort of
consistent telltale signs that someone
was lying to you in an interaction?
Like, you know what I mean? What you
know, certain, you know, nervous things
that they do change, you know, What are
those variances that you might see that
you go, this person's now lying to me?
Yeah, so with unskilled liars, it
becomes much easier cuz a lot of times
with skilled liars, with people who have
either learned how to lie through formal
training
or people who have learned how to lie
through the school of hard knocks,
when there's people who are skilled
liars, it's difficult to find generic
tells. With people who are unskilled
liars, it's much easier to find generic
tells. There are people who you've heard
of being on the hot seat. Mhm. It's a
It's a phrase we use in Western culture
pretty often. Like, when someone is
under pressure, we call them being in a
hot seat.
When you've got an unskilled liar,
they can't stop moving their body. Like,
they're just They're always
uncomfortable, and they just keep
moving, and they keep twitching, and
they keep fidgeting, and it's like
they're sitting in a hot seat.
That is one of the biggest tells of an
unskilled liar. And again, anybody who's
ever had like a a 6-year-old or an
8-year-old or a 12-year-old try to lie
to them, they know what that looks like.
They can't make eye contact, they do a
lot of
like verbal
uh
noises that aren't actual words. They
can't get comfortable, they keep moving
around, they keep shifting, shifty. Mhm.
Those are all All those words came from
real-world examples of an unskilled liar
trying to lie. But you don't need
microexpressions of the face or to know
which way their eyes are tracking in
order to pick up on that.
Going back to your training, then, what
were the some of the other most
important transferable skills that you
learned throughout that process? The
most
interesting and useful things that we
learned during training actually had to
do with the
psychological processes that people go
through, and being able to understand
the process and then predict and
identify when the process is happening.
Those are the things that really make a
huge difference. Yes, it's cool to learn
how to do a dead drop, and yes, it's
cool to learn how to detect surveillance
uh or how to drive a car through a
roadblock, right? Those are all very
interesting things, but the most useful
things are the things that you can use
all day, every day, through multiple
types of interactions. Uh and there are
a series of processes, a number of
processes that we learned that had to do
with human psychology. One of those uh
processes is understanding the idea of
core motivations. Core motivations are
Remember how we talked about
manipulation and motivation are two
sides of the same coin? When you
understand all the different options of
the currency that you're working with,
you can work with it more effectively.
So, people are generally, despite age,
race, creed, or religion, people have
four basic motivations. And we call
those four basic motivations rice. R I C
E stands for reward, ideology, coercion,
and ego. Reward is anything that you
want. Money,
free vacations, pat on the back, uh
women, alcohol. If that's something that
you want and me giving it to you gives
you what you want, then that's a reward.
People do lots of crazy things for
rewards. And these rewards change over
time. And by based on person. Okay.
Right? The second primary motivator is
ideology. Ideology is the things that
you believe in. People do crazy things
for the things they believe in. Whether
it's their religion, whether it's their
country, whether it's family, whether
it's what they believe is morally
correct. Right? So, if you can assign,
if you can speak to somebody through the
lens of their ideology, you can get them
to do incredible things.
C is coercion. Coercion is all the
negative things. Guilt, shame,
blackmail, anything that you do to force
someone to take certain action by
leaning into the negative elements of
motivation, which is also known as
manipulation, that falls under the C or
coercion. And then E, ego, is everything
that has to do with how the person views
themselves. So, often times ego gets
oversimplified into thinking that it's
just people who have a big ego, right?
Somebody like Donald Trump who has a big
ego or you name the famous actor who has
a big ego. Ego is also people who don't
have big egos. Mother Teresa had an ego.
She wanted to sacrifice for other
people. She wanted other people to see
her sacrificing for other people. That
is also ego.
So, with these four core motivations,
you have a rubric, a process to
understand why other people do what they
do. If you understand why other people
do what they do, all you have to do
is connect what they care about with
what you want them to do, and you just
increase the probability of them doing
what you want them to do.
Of these four core motivations, uh
is there an order of the strength that
they have over people? So, if you were
really trying to get someone to do
something, you'd focus on this core
motivation over that one. Yes,
absolutely. Ideology is the strongest.
Ego is the second strongest. Reward is
the third strongest, and coercion is the
weakest. This is one of the things that
movies get wrong. Movies try to make it
look like you can blackmail somebody or
hold a gun to their head and get them to
do what you want them to do.
In the real world, once you hold a gun
to someone's head, they never trust you
again.
You can never get them to do something
twice.
Whereas if you appeal to their ideology,
"Doing this is good for your country.
Doing this is good for your family.
Doing this is good for your health."
If you can appeal to someone's ideology,
they'll do what you tell them to do for
a long time because they'll trust you.
Is this really the the essence of
manipulation, then? That is the essence
of motivation and manipulation, the same
coin. You'll hear me come back to this
because one of the things that people
really struggle with outside of
intelligence is they feel like they have
to label
things as good or bad. When you have
moral flexibility,
you take away good and bad. Everything
just becomes a question of utility or
productivity. If it's if you need
someone to do something and you can
motivate them, then you should. But if
you need someone to do something and you
can't motivate them,
that's a green light to manipulate them
because you still need them to do what
you need them to do.
If you feel bad about manipulating
somebody, you are not going to do well
in the intelligence world. How might you
you said the ideology is the strongest
of the four
of core of the core motivations, how
might you go about finding out someone's
ideology in the context of business and
life? A lot of times people will
volunteer it to you. There's there's two
ways.
If you're a keen observer, people will
volunteer it to you. You've already
volunteered that you are ideologically
predisposed to fatherhood. You've
already talked about it. The reason that
you're worried about [Â __Â ] up your
kids that you don't even have yet
is because you're thinking about
fatherhood. So, clearly, you are
ideologically predisposed to what it
means to be a responsible father.
You want to be seen as a responsible
father. That plays into your ego as
well.
So, I'm sure when you're talking to your
partner, if you guys are already looking
at where would we go to school? Where
would we live? What kind of diapers
should we use? If you're even thinking
about that, you're thinking about it
through the lens of the ideology of
being an engaged, present, helpful,
loving father, right? So, people will
volunteer it. Your your customer base
will volunteer to you
what their ideologies are. They'll
volunteer their politics. They'll
volunteer their their pain from their
childhood. They'll volunteer their pain
from business. If you listen. If you
listen. The second way that you can get
to understand the ideology of your
customer base is through active
marketing, the right kind of marketing.
Not mass marketing, not the kind of
garbage that you see on Instagram and
and YouTube about, you know, how to make
people believe in your brand because you
use the right colors.
But actual marketing where you present a
message
and that message was crafted with an
emotion behind it,
people who respond to that intentionally
crafted message
are
showing what their motivations are
because they were clearly motivated
enough by the message to take action.
You've heard a lot of people talk about
narrative, especially in politics.
There's, you know, oh, there's the
there's the liberal narrative and
there's the Republican narrative and
there's the conservative narrative and
the church narrative and people talk a
lot about narrative.
Narrative is not the power
in influence. The power in influence
actually comes from messaging.
It takes two steps to get to a
narrative. It takes messaging first, and
then messaging builds a narrative. If
you think about messaging, messaging is
supposed to be an emotional thing. Just
a statement, just a message, just like a
text message, right?
Are you afraid of being the kind of
father that isn't present for your kids?
That creates emotion in the right
ideologically predisposed person.
There's no woman out there who's going
to be motivated by that. She might be
motivated to tell her partner about
that, but it's not going to it's not
going to resonate with her like it
resonates with me as a father of young
children.
But that's just the message.
Then, the narrative is not emotional in
nature. The narrative is logical in
nature. So, you use an emotional message
to communicate a logical narrative.
Are you afraid of being the kind of
father that wasn't that's not present
for your child?
Man, that just like that pulls at my
heartstrings.
Well, then all you have to do is sign up
for this app that reminds you every
Sunday to read your kids a story. You're
like, oh,
that makes total sense. All I need is a
reminder and I'm going to be a good dad.
And that's
messaging and narrative. The same thing
happens in politics. The same thing
happens in geopolitics. The same thing
happens the whole world over because in
the intelligence world, we understand
messaging and narrative.
We know how to use messaging and
narrative. It's how you elect a
president. It's the reason that
that Saudi Arabia went to war with Iran
over Yemen. Like it it's everybody
understands at a national security level
the idea of creating a message or a
narrative using emotional messaging. But
when it comes to business,
people don't get it yet. They they
haven't learned that lesson yet because
they've all been taught through an MBA
program or something else that you sell
toothpaste by creating more toothpaste
with brighter colors on more shelves.
Thinking about
ideology has and everything you just
said there,
has your experience over the last, I
don't know, 20, 30 years really made you
rethink and look at the world entirely
differently? Because if you were so
focused and able to detect and
understand messaging and narrative, you
must just see it everywhere you go and
everything you do. Right. So, there were
two big aha moments for me. And the
first was in the very beginning parts of
my training at CIA. I mean, when I went
through all of the CIA recruiting
process and and all of my time in the
military, I just felt like I was doing
the right thing. I just felt like I was
doing a good job. I felt like I was
special.
Right? Like, wow, I must be super
special cuz I'm getting picked for the
National Clandestine Service.
So, I felt like I was doing everything
right. And then I actually ended up
going through my training program where
they confirmed that I actually was
broken
in certain ways. I was high-performing
because I had trauma as a child.
I I lie and I steal and I have no
problem with sociopathy because
I'm not mentally healthy, right? Like,
that's basically what they confirmed.
Like, you're wired in a certain way
that's really useful, but you're
actually not neurotypical. You're not
you're not successful in the way that
you thought you were successful.
But you are still very useful. And oh,
by the way, you're even more special
because now you work for CIA. So, don't
ever stop working for CIA.
Because they know that what drives us is
our ideology, right? Our ideology and
then our ego. So, they they hook us that
way.
So, for me, that was my first big aha
moment because up until then I always
thought maybe I understood the world,
but nobody else seemed to understand it
the way I understood it. Like,
I I I could see the hypocrisy in high
school and I could see the hypocrisy in
my mom and my dad and they would do
things that were different than what
they would tell me to do.
And I don't understand how is the
customer always right, but then like
sometimes the the company wins the
lawsuit. Like it doesn't make sense. How
How
How is there a legal structure,
but criminals don't go to jail
in if there's a legal structure? Like I
remember seeing it all and thinking that
it didn't make sense, but never actually
being confident enough
to say anything about it because it was
a secret and I didn't feel comfortable
sharing that secret. CIA then taught me,
"You're what you're seeing is actually
the world as it really is. And let's
train you to show you and give you a
vocabulary to understand what you're
seeing. Let's teach you about human
psychology so you understand why it
works the way that it works. Why
everybody sees it and nobody talks about
it."
Right? So, that was my first big aha
moment. And then my second big aha
moment came when I when I left CIA
and I was unemployed for like 6 months
living in my in-laws
converted garage with a 1-year-old child
wondering how the [Â __Â ] I did so many
things so wrong
that I couldn't get a job even though I
was just part of the CIA.
And in that
in that time feeling like just the
world's biggest loser,
the only skill that I could lean on
was what the CIA had taught me to do.
So, then I
lied my way into a Fortune 10 company.
And all of a sudden, I wasn't a loser
anymore. And once I realized that I
could use CIA skills to succeed in
business,
that was my second big aha moment. So,
now everything I see I see through a
lens of CIA skills in a business world.
Perception versus perspective was one of
the other things that I've heard you
talk about. Um was it quite a big
I guess shift in understanding, but
something that the regular person
doesn't really
understand. Yeah, so the idea of
perception and perspective uh
I have to define them first, right?
Perception is what you believe you see.
Where you sit is how you perceive the
world around you.
Perspective is how other people see
where you're sitting. So, when I think
about us right now across the table from
each other, my perception is what I see
of you.
Your perspective is very different than
my perception, right? At a At a minimum,
I'm looking at you with a background
that's different than when you're
looking at me with a background.
So, the benefit, the advantage that CIA
gives its field officers is that it
trains us to recognize and distrust our
perception.
Because perception really only comes
from from one source, and that is your
own five senses. You are the source of
information for your perception. So, for
anybody who's ever seen like a little
pile of socks in the lower left-hand
corner and they thought it was a rat and
they jump until they realize it's socks,
that is your perception
lying to you.
Perspective means that you get data
objectively from the world around you.
So, if you're in your room and you see a
pile of black in the corner, your
perspective tells you, "This is your
room. There's never been a rat in your
room ever before. That pile in the
corner is probably something like
socks." Your perspective keeps things
objective. Perception makes things very
subjective or very emotional. So, CIA
trains us to lean into our perspective,
gain perspective, think about things
objectively, because if you lean on your
perception, you're leaning on emotions
and emotions are very likely wrong. How
How can I train myself to lean more on
my perspective? There's two really quick
things that you can do. The first is is
immediately distrust your emotions. Know
right away when you're feeling emotions.
In other words, what I'm saying is don't
trust your gut.
Which is the antithesis of what most
people tell you to do. Most people say
trust your gut. I'm telling you right
now, your gut is more often than not
lying to you because your gut is based
in emotion.
Your girlfriend's not about to dump you.
Your boyfriend isn't cheating on you.
You're not about to go bankrupt. Nobody
cares about the zit on your nose. Right?
That is most likely true.
There's a small chance that your
perception is correct, but when it comes
to gambling, are you going to bet on the
small chance or
the bigger chance? You should always You
should always gamble on the bigger
chance. The bigger chance you only
really understand through perspective.
If you have perspective on something,
then you have multiple data points on
something. So, when you feel yourself
getting emotional,
stop and let your emotion happen for a
second, right? I feel nervous. I feel
anxious. I feel doubtful.
Okay.
I probably don't have to. You probably
shouldn't. Because whoever's sitting
across the table from you, whoever's
coming into the room with you, whoever
else is on the bus with you, they are
all focused on a thousand different
things. And the things that they're
focused on most likely don't include
you. Sounds easier said than done.
Correct. Is Is that a process of
repetitions to train yourself to think
like that? It is. It It takes uh
momentum. So, what ends up having to
happen is that you need to exercise it
intentionally at first.
And what happens is as you intentionally
exercise your perspective over
perception, what will start to happen is
your You will start to see
that what you were worried about doesn't
happen.
And then once you see it not happen,
once you see your perspective
give you the correct information over
your perception,
once you see that happen once,
then it starts to gain momentum. And
then it happens again and it gains more
momentum and more momentum and more
momentum until the time comes that you
realize it's much easier. But it is.
It's a learned skill. You have to learn
to think objectively instead of
subjectively. Think rationally instead
of emotionally. And a big part of what
helps you do that is understanding that
90% of the people out there,
they're all trapped in their own
perception.
They're all trapped in thinking
emotionally. They don't even know that
there's an alternative. Just think about
this, man. The conversation we're having
right now, the people who are hearing
this conversation right now, who have
never heard that there's a difference
between perception and perspective, are
already better equipped
than all the other [Â __Â ] who have
never heard this conversation. They're
already one step ahead of their
competition. They're one step ahead of
their of their spouses, their partners,
their bullies. They're one step ahead of
everybody because now they can use the
words perception and perspective,
subjective and objective, emotional and
logical, and rational. They can use
these words to define how they want to
think, even if they don't think that way
yet.
That's the huge advantage to what CIA
calls the trained
and the untrained.
Trained people at least are aware that
there's an alternative option.
Untrained people aren't even aware that
there's an option.
The vast majority of people out there
are what I call bobbleheads.
They don't even know there's an option.
They're completely unaware of an
alternative solution, an alternative
process. So, they're trapped in their
perception. They're trapped in their
emotion. They're trapped in their
subjectivity. And that makes it so much
easier for people like you and me and
everyone listening right now to use
rational objective perspective to get
those people to do whatever we want them
to do.
You've had a lot of recent success in
business,
you know, um with your company Everyday
Spy and other ventures that you've been
involved in.
What are some of the fundamental skills
that um you find yourself transferring
directly from
your CIA experience every day when
you're closing business?
At CIA, that There's a saying at CIA
that I realized is also a saying in
business that I didn't realize until
afterwards. And it's called kissing a
lot of frogs. Mhm. And it's a
salesmanship term outside of CIA where
it means that you have to
you have to call a lot of leads. You
have to shake a lot of hands. You have
to make a lot of pitches before one of
them turns into a prince, right? At CIA,
we have the same concept, but for a
different reason. Because
finding a person
who is willing to tell you state
secrets,
willing to risk their life to give away
the secrets that they were entrusted
with. That's what a That's what an
actual asset does,
right? When when CIA sends a field
officer to You name the country.
When they recruit an asset from that
country, what they are actually
recruiting is a foreign national who is
a local of that country, who has access
to state secrets, who is willing to
share those state secrets in exchange
for something else.
Money, alcohol, pornography, you name
it, right? Who knows what they're after.
But your job is to find the person who
has secrets and give the person the
thing that they want in exchange for
those secrets.
That is a rare person to find. It is
hard to find
a
a willing collaborator from a foreign
country who has access to secrets and is
willing to share those secrets with you
in exchange for some kind of
remuneration. Very, very difficult to
find.
But if you can find a spy, if you can
find a traitor,
you can make a sale, right? The two
skills are incredibly uh interconnected.
So, what I found is that the the uh
the process and the skills that we use
to find an asset
translate immediately into business.
Everything from how you talk to the
person so that you can identify their
core motivations,
gaining perspective over that person's
position in life. If you can gain the
perspective of your customers, you
already know what your customer's
thinking. You already know what they
want, you already know what their
problem is are you know what their
problems are going to be
because you can sit in their shoes, but
they can't sit in your shoes, which
gives you the advantage.
So, the the process in espionage is a
process called SADRAT, S A D R A T.
Very similar to the the rice acronym I
gave you earlier. SADRAT is a process of
human intelligence conversion or
collection. The SADRAT process is
actually the foundation to my company's
sales process.
All of our marketing for digital sales,
all of our human interactions, all of
our uh upselling and everything else,
all falls into the same SADRAT process
that I learned at CIA. Only we use it
for sales and we use it for marketing.
SADRAT. SADRAT stands for spot, assess,
develop, recruit, handle, and terminate.
That's what SADRAT stands for. Uh and in
classic uh classic US government acronym
jargon, handle starts with an H,
but in the acronym we use the letter A.
Spot, assess,
develop, recruit,
handle, terminate.
Spot means you find a potential client,
right? Recruit means you sell that
client on your product in exchange for
your product in exchange for their
money, right?
Assess is a step that we use at CIA to
determine whether or not somebody will
be a good productive client. Often times
in sales people skip that step.
Yeah. They don't think about a good
productive customer. A good productive
customer has lifetime customer value. A
good productive customer turns into
referrals, turns into positive reviews
and positive ratings. They have infinite
value more than just the money they give
you in exchange for your service.
Assess is a critical piece in the CIA
recruitment process. It's also a very
important piece in my company. I'll tell
tell you something which kind of
validates that from my own experience
before we continue on that point of
assess. Um in the first couple of years
of my first company, we would just take
out any customer. And when we looked at
our um financial record for the previous
year, what we noticed was that there was
a cohort of customers that were
exceptionally valuable. And even though
we'd won business with this other set of
customers, we're actually losing money
because they were only lasting for a
month. Yeah. So, we made this sort of um
framework to determine the customers
that we should actually say no to.
Basically, as as you say, based on their
lifetime value. And we figured out that
there's a certain type of brand that has
a certain size budget, that has a
certain number of employees, that is
trying to solve a certain type of
problem that would be exceptionally
profitable for us. So, when we got the
inquiries coming through our website, we
were now looking at the inquiries
through that lens and measuring them
through that lens because it became so
clear that all of our best customers fit
into the sort of top right of this this
sort of Venn diagram. And that's what I
hear when you say assess. And it was
absolutely game changing for our
business. But most entrepreneurs will
just take every customer and they think
of all of them as having the same
potential in lifetime value. Exactly.
You just nailed the word, game changing.
You can play the game by just selling to
anybody. But if you want to change the
game,
you have to make sure that you're
selling to a very deliberate cohort of
customers because those customers not
only yield more revenue per customer,
but they bring in more customers like
them. Mhm. Which is where you get an
exponential level of not revenue, but
profit. Mhm. Just like you said, you you
talked about a very profitable group of
clients, not a high revenue group of
clients. So, when you focus the
conversation on profit instead of
revenue, and you focus it on the right
customer instead of just customer,
it it's game changing for your company.
So, you would assess targets in the CIA
for
using the same sort of framework.
Yep. Using the same framework because in
in recruitment operations, what you're
looking for is people who will be good
assets.
In the business framework, what you're
looking for is people who will be good
customers. An asset and a customer are
almost the same thing, right? A customer
is the most important asset of a
company. And what does a customer do? A
customer provides something of value
in exchange for something they want.
What does an asset do? They provide
something of value in exchange for
something they want. So, it's really a
one-for-one comparison as as long as you
understand the language of espionage and
the language of business.
So, what we did in espionage is every
time you're you're trying to develop a
source, you're always asking yourself
the question, will this source be a good
reliable asset in the future? Will they
do what we tell them to do? Will they be
able to provide information in the long
term, not just once or twice, right? Is
the information they provide
high value information? It's the same
thing you're doing with a customer. Will
this customer do what I tell them to do?
Will this customer provide high levels
of value? Will this customer last for a
long time?
You used the word espionage a few times
there.
What is the definition of the word
espionage? Espionage is defined as the
stealing of secrets. So, espionage is
always illegal. There's no country in
the world that says that espionage is
legal.
So, espionage is
it's uh when CIA commits espionage, when
MI6 commits espionage, they have a a
carve out in their law as it pertains to
their own undercover clandestine
services so that a American can conduct
espionage overseas
and not be prosecutable for that
espionage under US law
if they're part of CIA. Same thing is
true in the UK. An MI6 officer can
commit espionage overseas
and not be held accountable for it under
British law. They're it's a carve out.
Otherwise, if you're a British citizen
committing espionage anywhere in the UK
or abroad, you are punishable under UK
law. I've heard you say that espionage
really is about getting people to let
you into their secret lives. Correct.
What is
a secret life? So, uh you know, I I if
you go back to an earlier part in our
conversation, we were talking about how
when you trust people, you'll tell them
your secrets, right? When you help
people,
they'll tell you their secrets.
There are three lives that any anybody
lives. We have a public life, a private
life, and a secret life.
The public life is the life that we're
all very familiar with, right? It's the
life that you live for everybody else to
see. Not just the people who watch your
podcast, and the people who, you know,
work for you in your company, but your
public life also includes what you show
your friends. It includes what you show
your church. It includes who you are
when you walk down the street. The
clothes that you choose to wear are a
perfect example of your public life.
It's what you want people to think of
you. Remember the E in RICE. Mother
Teresa wanted people to see her a
certain way. That is her public life.
When you're in espionage, the goal is to
get away from the public life because if
you want someone to give you secrets,
you can't get secrets from somebody
who's in their public life because
they're protected in their public life.
So, you have to move them from public
into secret. And the middle step between
public and secret is private life.
So, you have to move somebody from
public life to private life. Private
life is the life that your partner
knows.
Private life is the life that your
closest friends know. Your mom and your
dad may know it. It's the people who
know that your feet secretly stink. It's
the people who know that you don't
really like to eat oysters because
whatever they give you gas. That that's
all stuff that's private. Your business
partners don't know that, your customers
don't know that, the people who watch
your podcast don't know that. And it
makes the people in your private life
feel like they know you. And it's what
makes it so that for you in your public
life, you feel like you have meaningful
relationships because instead of 200
people who you kind of know,
now you've got 15 people who are in your
private life. They know your home
address, they know your birthday, you
know, they know your favorite ice cream.
It makes you feel good. Inside of
someone's private life, they will share
sensitivities, but they may still not
share secrets
because it's one thing to secretly tell
somebody that you're worried about your
business. You're worried about the next
revenue cycle. You're worried about
maybe your wife is having an affair.
Those things are uncomfortable, but
you'll share them with people in your
private life.
But you would never tell someone in your
private life that you're having an
affair.
You would never tell someone in your
private life that you hit your child.
You would never tell someone in your
private life that your parents sexually
molested you or whatever else. Those
dark, deep secrets
only live in your secret life.
The life that's so secretive that you
don't even share it with the people in
your private life. What we're trained to
do is to follow a process that allows us
to meet somebody in their public life,
get them to let us into their private
life, and then get them to let us into
their secret life.
Because it's a very
like
simple psychological process
to get into someone's secret life
because secretly we all want somebody in
our secret life. We all want to have
someone we can tell our secrets to.
We just don't trust anybody in our
private life enough to get there.
So, if you know how to leverage
perception and perspective, use the four
core motivations, when you know how to
leverage SADRAT to to create trust, you
can actually cut into someone's secret
life. And once you're in someone's
secret life, they never stop trusting
you. They never let you leave
because it was so rare and so hard to
find you from their perspective,
they don't ever want you to leave. So,
even if you
even if you break their heart, even if
you even if you lie to them, like their
trust in you is so great and so strong
and so subconscious that you don't ever
leave their secret life. I'm very keen
to know how you get into someone's
secret life and how they might get into
your own. And we've talked about some of
these principles earlier, but I was
wondering if one of the um
techniques you might use is by sharing
your own fake secret life with them to
create an element of comfort. I think I
I've heard and I I I think I know from
doing this podcast generally that
vulnerability creates vulnerability to
some extent. I if you open up to someone
that they're more likely to open up to
you. Correct. There is a So, you're
getting into now a a form of mirroring,
much like we were talking about physical
mirroring. Now, what you're talking
about is emotional mirroring.
The There's a nuance there because
you have to know when to mirror
appropriately because if if you're
mirroring somebody else
and they know that you're mirroring
them, then subconsciously they feel like
they're in control.
Okay, interesting. So, what you need to
do is you need to mirror just enough to
get to the place where you can get them
to mirror you.
When they mirror you,
subconsciously they know that you're in
control.
So, once you are in a position of power
or control in a conversation,
then you can use the ploy of feigned
vulnerability,
which I wouldn't quite use it the same
way you did. I wouldn't make up
something vulnerable. Instead, I would
we call it opening a a window
or opening a window that opens a door.
So, we have these windows and doors in
conversation. So, opening a door means
completely changing a subject. Mhm.
Right? So, if I were to just say right
now, I don't really like French food,
that's opening a door. You as the
interviewer can go through that door or
you can close that door because it's not
relevant, right? But if I open a window
about how I have certain digestive
challenges that I don't like to talk
about, that's a window. You can always
come back and
push on that window and get me to go
through a whole new door of
conversation,
right? So, when it comes to
vulnerability and conversing with
somebody about vulnerability, you want
to present windows
and not present doors.
So, instead of saying
something that's a fake vulnerability,
you would say something that's a real
vulnerability that may not be applicable
to you. Like, perhaps you say something
like, you know, I I have been having
massive arguments with my wife recently
and sometimes it makes me just want to
leave home.
That's real.
That's not saying I'm going to leave
home. It's not saying what I'm arguing
about, but if I believe that in your
secret life
you are also fighting with your wife and
you're living in a different room and
you're not telling anybody about it,
I want to show some sort of bridge
between us that gets you to admit that
to me.
Cuz if you can admit that to me,
maybe I can find out more about what
you're doing to cope with the fact that
your marriage is falling apart. Maybe
you have a girlfriend. Maybe you're on
Tinder. Maybe you're doing something
else, right?
Maybe you're drinking. Maybe you're
doing drugs. I don't know, but I need
you to let me into that secret life. So,
I'm going to present a window and see if
you go through that window. So, say that
I was the asset
and you were the CIA agent. You have
more experience in that role than I do.
Um
and I was sat in a bar and I said to
you, "Yeah, God, uh
this week's been really hard at home cuz
my wife, she's she's annoying me."
What what and you were trying to get
into my secret life, how might you
maneuver from there? Right. So, there's
a the basic principle here that we would
use is called the two-in-one
combination. So, two means two questions
and one means one confirmation.
So, when you present to me a topic that
I want to explore further,
the most rudimentary of techniques out
there is you present to me a topic I
want to explore, so I ask a follow-on
question. You will answer my follow-on
question because you're predisposed
to answer my question. I will ask
another follow-on question. You'll be
predisposed to answer that as well.
And then I'll say something that
confirms what you're saying.
That way it doesn't feel like you're
being interrogated. Instead, it feels
like you're
talking to somebody who gets you. Mhm.
So, I'll confirm what you say. Like, oh
yeah, I mean I I had a girlfriend once
and her feet stank so bad and man, it
just made me want to like
with her feet outside of the covers.
Mhm.
And then you just stop there.
Because you've asked two follow-on
questions and one confirming statement,
the psychology of the other person is
going to be to continue volunteering
information.
And then you just repeat the cycle. So,
they give you another piece of
information. You will follow follow-up
question, follow-up question,
confirmation.
Follow-up question, follow-up question,
confirmation. To you,
it feels
formulaic. Listen, ask a follow-up
question. Listen, ask a follow-up
question. To them, it feels like they
are talking to somebody who really
really cares.
Just put yourself in the shoes. Practice
a little perspective here. Imagine if
you really were talking about something
that was frustrating you and the person
sitting next to you at the bar literally
didn't do anything other than ask you
follow-up questions and agree with you.
You're going to feel like, "You get me,
man. Why can't my wife get me like you
get me? Like, you know what I'm talking
about." I completely agree with you,
man. Tell me more. Oh, dude. And then
and you can see how we'll just human
beings just fall right into the groove.
The parallel here
to business, but also the sort of
transferable skills here are quite
clear. From what I heard, when I'm doing
an interview, when I'm meeting a
candidate for a job, um when I'm trying
to sell to a client, really my
disposition should be to be doing
exactly what you said, asking them
questions, confirming, asking them
questions and confirming. Right. If you
think about it,
everybody's in a in a contest for
control.
Who controls a conversation?
The person asking the questions or the
person saying the most words?
It's always the person asking the
questions. Cuz the person asking the
questions determines the direction of
the conversation.
It feels the other way around, though.
It feels like the person speaking the
most has the most control.
And what did I tell you about feelings?
Don't trust them. Don't trust your gut.
Don't trust your emotions.
Right? It feels like the person talking
the most is the person in control. It is
not.
It is not. The person asking the
questions is in control. Think about
this interview right now.
I will answer whatever question you
bring up next. If I don't answer the
next question you bring up, I will feel
awkward
because you and I both know who's in
control of this conversation, even
though I'm the one saying the most
words. Interesting.
The the implications of this in sales,
human resourcing,
marketing, advertising,
it it's it's the reason my company has
grown 300% every year for the last 3
years.
It's because the human condition
is so predictable.
People just want to feel heard. They
want to feel listened to and they want
to feel validated.
You can automate that.
You can automate the process that makes
people feel heard,
confirmed, and validated. You can
automate it and then they will sell
themselves.
That's how That's really good digital
marketing. That's how it works. Really
good direct sales, that's how it That's
how it works. Really good salesmen have
already learned this. Real good salesmen
understand that it's all about getting a
lead to talk about themselves as quickly
as possible. And then once they start
talking about themselves, you just ask
questions. Let them lead themselves
through the sales process.
The problem is with most business owners
out there who haven't been trained in
what we're talking about, they feel like
they have to talk the most.
They feel like they have to get the
customer to understand the benefits of
the product. I need to get you to hear
me. I need to get you to listen. I need
to get you to understand the value of
what I'm offering you.
That's not what the customer wants.
That's the salesperson's perception.
What the customer actually wants is a
product that's going to solve their
problems and a salesman that's going to
help them.
What's the kind of person that helps
you? The person who asks questions. I'm
really interested in this concept of
change and how the CIA drills into you
that you need to accept change because
in our all all of our lives, one of the
things that most of us are quite bad at
is accepting change. We're very rigid.
Again, maybe that's because of
perception and ego and these kinds of
things. But when I was reading through
um
the what they teach you at the CIA, they
change your relationship with change.
They do. So,
a big part of the advantage of having
change is the fact that it's not natural
to accept change.
So, if you can adapt to change faster
than your opponent, you have a built-in
advantage. You have an edge.
So,
the these three principles, time,
distance, and change in direction, these
three principles that CIA teaches as
concepts apply in multiple different
ways. So, as an example, time
means that you need to accept that
things take time. That time is a
resource for you to use. Too often we
feel like time is fleeting. Time is
running out. We have to take action
quickly. Like, time is against us.
That's not really true. In fact, time is
a tool that you can use to break things
down. Secrets don't withstand the test
of time.
How long will it take for you and I to
get into each other's secret lives? 9
months. That takes time. Not many people
would wait 9 months for anything,
right? But time is a huge advantage that
you have. If all of your opponents are
rushing and you're the only person who
isn't rushing, time becomes a huge
advantage of to you that nobody else
has. Explain that in the context of
business, then. So, uh in business,
people are trying to make a rapid sale.
Most people want an impulse buyer,
right? What do I have to say right now
to get you to buy my $7 thing?
I don't really want you to buy a $7
thing. I want you to buy a $97 thing. If
it takes me 3 weeks to get you to buy a
$97 thing, it takes this other person 3
minutes to get you to buy a $7 thing,
who's the better salesman?
Well, I would argue that it depends on
what you're looking for in terms of
long-term. This person selling a $7
thing every 3 minutes has to find a new
lead.
They have to find arguably if they sell
one out of every 10, if they convert at
10%, they need to find 10 new leads
every 3 minutes to make $7.
If I convert at 10%, I need one person
to buy a $97 thing every 3 weeks. I have
a much less demand on my time to find
new leads. And I can qualify my leads
better. And if someone's willing to
spend $97 on something, guess what that
tells me about that person?
They have more disposable income.
The $7 person, I don't know anything
about their disposable income. Do they
have some? Do they not? Is that mom and
dad's credit card? I don't really know.
I'd rather spend 3 weeks of time
cultivating a person who buys a $97
something because then I can sell them a
$297 something. And then I can sell them
a $997
something cuz I can test their threshold
for price sensitivity. Was there any
situations during your time abroad where
you felt like like your life was at risk
or any sort of really clear apparent
threat? Yes, there was there's one
specific moment which I'm actively
trying to get cleared by CIA uh to talk
about where I felt like with high
confidence that I had fallen under the
scrutiny of a local country's
surveillance team.
So, I was in a foreign country. I
believed I fell under their surveillance
apparatus and they were actively
surveilling me.
And the country that I was in and the
job that I was doing in that country
made me believe that if I had a
surveillance team on me, their goal
would be to apprehend me at a certain
point in the operation. At a point where
they could get the most uh
propaganda and political leverage, etc.,
etc. Uh so, that occurrence happened in
about 2011.
And I'm trying to go through a process
now to get that cleared by CIA.
Up until about 9 months ago, CIA was
giving me the thumbs up that I'd be able
to talk about it. But then geopolitical
tensions in the world changed and CIA
changed their mind along with that. So,
now I'm exploring what avenues I have to
get them to adhere to their previous
approval of letting me tell my story
versus uh being forced to adhere to my
continued secrecy agreement. So, you
were in a foreign country, you felt like
you were under the
surveillance apparatus of a foreign
country. What gave you that impression?
Was it looking over your shoulder and
seeing something or
It's the process that we're trained to
use for surveillance detection. So,
we're trained in a process where you run
what's known as an SDR and in that SDR
you have steps, methods that you use to
determine whether or not you are being
actively surveilled. And again, we use
time to our advantage. So, it's not like
something happened in 5 seconds and I
thought I was under surveillance. I
intentionally carried out
a series of steps over say 3 hours or 6
hours. And over that period of time, I
had enough information, enough data
points to confirm with high confidence
that I would be under surveillance. SDR?
Surveillance detection route.
Okay.
And that could be like a car following
you or it could be A person following
you or a drone following you or your
phone being
uh acting in a certain way to make you
believe that you're being digitally or
cyber surveilled. Sex espionage?
It's a very real subject. It's a very
real thing. It's a very real thing
that's used in different ways based off
of
uh a country's civil rights.
So, in the United States, we don't
really use sex espionage.
Don't really?
We don't really use it because it goes
against the rights, the individual
rights of the citizen who works at the
intelligence agency, right? So,
if you tell a female intelligence
officer that they must sleep with this
target in order to get information,
you're violating her rights as a US
citizen.
In China, that's not the same case. In
Russia, that's not the same case, right?
In the UK, they're also they don't
subscribe to forced sex sexual acts in
service of collecting intelligence.
Forced? Forced.
But you can if you want to.
What ends up happening is you can if you
want to. And for those people who do,
they end up creating what's known as an
operational security risk
because once sex is involved, the power
shift becomes untenable.
So, if the whole goal of a handler is to
maintain control over the asset.
Once sex happens,
it's harder for the handler to maintain
control over the asset in a objective
relationship. Because now sex leads to
feelings, like hormonally it leads to
feelings. The act of orgasm releases
certain hormones that create senses of
connection with another person, right?
So, when that oxytocin drops, when that
norepinephrine drops, you your body
starts to tell you that you are
connected to another person. That is the
antithesis of a proper asset handler
relationship. You fall in love with
them.
Then we call that falling in love with
your asset. I wouldn't ask you if you
ever engaged in anything like that.
I appreciate that. I was fortunate
enough that I made all the connective
hormones I needed to make with my wife
who was also CIA. Disguises. Did you
ever wear a disguise?
Absolutely. Yeah, disguises are
something that are much more common than
people would believe and much less
quality than people would believe.
Really?
Yeah. So, most disguises, what we
actually call disguises inside CIA, we
call them costumes. We don't really call
them disguises. Disguises is a word
that's used in pop media and pop
culture. In the real world, we call them
costumes. And our costume departments
our our disguise department, the whole
objective behind a disguise or a costume
is just to make you not look like you.
Not to make you look like someone else,
not even to make you look like a
realistic person. It's just to make sure
that you don't look like you, right? So,
consider your picture, what you look
like. You have some very definite
features. Your nose, your forehead, your
beard shape, your hair, right? The the
way that you hold your face, the
neckline that you have. So, if we wanted
to change your appearance just so that
you didn't look like Steven Bartlett,
all we'd have to do is take away those
things that make you you and turn them
into something else, right? We could put
a a nappy red-headed wig on you. We
could put giant oversized sunglasses on
you. We could shave your face or paint
your beard
gray or even put a fake mustache on. We
could put an oversized necklace around
your neck. And now the picture of that
is not going to look like the picture of
Steve Bartlett. Those are all light
disguises though, right?
Correct. Is that there's
deeper types of disguises, right?
Correct.
wondered if they like plastic surgery
and
you know, if they give a spy plastic
surgery and those kinds of things. Uh
so, there's three levels of disguise. Uh
there are some places that will go as
far as permanent plastic surgery.
But most Western services won't do that
because it it's it doesn't help the
officer. Like to have a permanent change
to your body made doesn't make you more
effective at going undercover because
now you're just permanently changed. So,
you still look the way you look. The
value in a disguise is being able to
reset the disguise, to reset the costume
so that you don't look like yourself.
So, our three levels are level one,
level two, level three. Light disguise
is level one.
Level two is long-term disguise. Level
three is something that we call
prosthetic disguise. So, light disguise
is what we talked about. Oversized
sunglasses and a nappy wig and all of a
sudden you're a different a different
person, right? You're you're Loyola.
You're not Steve Bartlett anymore.
Phase two is long-term disguise.
Long-term disguise means it's still you,
but we change you
physically for a long-term operation.
So, instead of having short hair, we
grow your hair long. Instead of having a
beard, we shave you clean. We lose some
of that hard-earned body mass that you
have or we gain body mass that you don't
really want, right? Maybe we put some
kind of fake but long-standing tattoo on
you, right? We do something with you
that changes the way you look
physically. It's still you.
The reason that's important is because
you always have to ask yourself the
question, what will a police officer
think when they storm into your hotel
room at night?
If you're wearing a light disguise and a
police officer storms into your room at
night, they're going to ask questions
like, why do you have a wig?
Or if you don't have a wig, you just
wear a ball cap and a hoodie, there's
nothing for them to ask, right? They're
basically saying, oh, this is you. Your
license says it's you and you wear this
ball hat this ball cap and this hoodie
all the time. Whatever. You're not going
to jail for that. So, level one and
level two disguise are are very safe.
It's hard to get someone arrested using
those two. Level three is what the
movies are made out of. That's your
prosthetics.
If we put fake ears on you, if we put a
fake nose on you, if we change your eye
color, if we put in a fake missing
tooth, right? Instead of a real missing
tooth.
If we do that kind of stuff to you,
police officer breaks into your room in
the middle of the night, now they ask,
why do you have a fake nose that you're
not wearing right now? Why do you have
fake eyebrows? Where do Why do you have
fake ears? Why do you have a blacked-out
tooth? Right? Now, they look at your
your ID and you don't look like your ID.
Much less common, I'm I'm guessing that
number three
Very uncommon. And you would use them
strategically at different times. But,
if you watch too much Mission Impossible
or Alias,
you start to think that people wear
disguises all the time.
There's so many problems to disguise.
There's There's so many operational
uh inadequacies to operational to dis-
to disguise that we could have a whole
conversation about it, right? Like
things don't stick to your face in the
extreme cold. Things don't stick to your
face in the extreme heat or when you're
sweating your ass off in the
Philippines. Things melt. Makeup melts.
Uh the the adhesive that sticks a fake
mustache to your lip starts to
disintegrate. Like there's all sorts of
problems with prosthetics in real life
that Tom Cruise doesn't have to worry
about in the movies. When people think
of spies doing espionage overseas
wearing disguises and all these kinds of
things, it does make you think they must
be exceptionally good at dealing with
fear.
Because a lot of people would be too
nervous or too anxious or whatever to
not like crack under that kind of
pressure. If you're meeting the guy that
has the nuclear codes for Iran or
whatever,
um and you've been working for 9 months
to meet this person,
you know, you've got to have a good
handle on your own anxiety
and your own fear.
Do the CIA target people that
are good at that or do they train that
or is it both?
It's both. It's a great question. It's
both. CIA wants people that carry a
certain level of anxiety.
Because when you carry anxiety, you're
naturally paranoid, which means you have
heightened observational skills.
Most people who suffer from anxiety feel
like they're inadequate in some way. In
reality, they are hyper-adequate. They
are more than adequate. Anxiety is a
superpower through the eyes of the CIA.
I would take somebody with anxiety any
day over somebody without anxiety cuz
anxiety keeps you alive.
Anxiety keeps you sharp. Anxiety keeps
you learning. It keeps you attentive.
It's a good thing. But, to your second
point, you are also trained. You are
trained to understand how fear works.
And I like to oversimplify it,
your brain has two hemispheres, right? A
left brain and a right brain. Your left
brain is your logical brain. Your right
brain is your emotional brain.
Because you have two different
hemispheres and they operate on a on two
different bases, right? One is based in
logic, one is based in emotions. They
actually operate and they process at
different speeds.
Your logical brain processes much slower
than your emotional brain, which is why
it takes you in instant before you're
scared, but it takes you maybe minutes,
hours, weeks before you're convinced.
So, what ends up happening is fear in an
untrained person, going back to our
conversation about trained versus
untrained, in an untrained person, fear
is an emotion that's processed by the
emotional brain very quickly. So, then
they react instinctively to their fear.
That's where a lot of people who suffer
from anxiety get held back.
When you can train someone to understand
that
the same thing that makes them
emotionally scared is also being
processed by their logical brain. Your
brain is actually going through the
process of determining how scared you
really need to be. If you can just slow
down the emotional brain and train the
rational brain to work a little bit
faster, your whole relationship with
fear completely changes.
How do they train you to slow down your
emotional brain so that you don't react?
That's a big part of the reason why you
have a controlled training environment
that lasts for multiple months.
Because what they do is they inoculate
you. It's called stress inoculation.
They inoculate you with scenarios
designed specifically to trigger your
emotional response.
Even though you have been trained to not
trust your emotional response, they
inoculate you so that over and over
again you have to go through the process
of I feel fear. I have to not accept it.
I fear doubt I I feel doubt. I have to
reject it. I feel like I'm being
watched. I have to reject it. I have to
give my rational brain a chance to catch
up so that I can get objective facts
about the scenario.
And there are some people who don't do
it well. There are some people who never
inoculate themselves against fear,
so then they end up getting cut from the
farm. So, if for the average Joe that's
listening to this now or Jenny, the
average Jenny, that's listening to this
now and they live a life that's held
them back because of their fear. You
know, they don't take the risk. They
don't um raise their hand to do the
presentation. They don't lean into
uncertainty. Based on your training in
the CIA, what would you suggest that
they should do to get over that fear?
So, they need to inoculate themselves as
well. Inoculate Inoculate means
Inoculate means expose yourself in
controlled ways to fear. Very similar to
the way you inoculate against COVID or
you inoculate against the flu, right?
You expose yourself to a strain that's
weakened so that your body can gain some
sort of familiarity with it. You do the
same thing with fear. So, if you're
afraid to give that presentation,
you're not ever going to change the fact
that you're afraid to give a
presentation.
But, you will be able to change
something that you're less afraid of.
So, if you're afraid of going to the
gym, if you're afraid of uh eating at a
certain restaurant down the street, if
you're afraid of stepping out of your
front door,
if you're afraid of asking your friend
their opinion about whether or not
you're overweight,
find something small
where you are less afraid of this than
you are of this other thing
and inoculate yourself with this.
Like lean into the small fears, the
fears that you already know are kind of
irrational and simple. And if you can
overcome those, what will happen is you
will start to gain momentum. And the
thing that you do to inoculate yourself
is to to know up front. You know you're
going to have an emotional reaction. You
already know it. It's the thing that
you're afraid of.
It You can predict that. So, you already
know, I'm going to ask my buddy Steve if
he thinks that I'm overweight.
I'm terrified to ask him. He's either
going to say yes or no or he's going to
take some cop-out answer and ask me what
I think. But, I already know that it's
going to feel uncomfortable. But, he's
my buddy. It's low risk. Let's see how
it hap- Let's see where it goes, right?
So, you go and you ask the question. You
put yourself in the face of fear.
You're still going to have the heart
palpitations, the cold sweats. Your
emotional brain's going to take off and
all of your physiology is going to like
let loose.
But, then Steve is going to tell you his
answer
and it's over.
And then all of a sudden you're like,
"Oh, that wasn't nearly as bad as I
thought it was going to be."
And then when you do the same thing with
your friend Jenny and the same thing
with your friend Bruce and the same
thing with your friend Robert, by the
time Robert tells you his answer, your
body's not reacting the same way as it
did when you talked to Steve.
Small inoculations
are training your emotional brain to
slow down and training your rational
brain to speed up. So, then you move on
to the next most scary thing without
going to the scariest of things. You
know, I was thinking about that as you
you were talking and I was thinking,
"Gosh,
I think a lot of people know that. I
think they know that the way to get
better at at speaking on stage is to go
and speak on stage, but they're still
held back by
you know, if God, if I do that, I'm
going to mess up and then people are
going to think I'm this, that, and the
other and then I'll never X Y Z." Right.
So, you can say that to someone, but
getting them to take that first step
seems to be the impossibility. Like And
And here's where
here's where
the former CIA officer in me comes out.
Because if you're too afraid to do that,
good.
I don't want you to do it. Because you
being unable to do it
gives me the advantage.
The person who's listening to this who
says to themselves, "I'm scared, but
I'll do it anyways."
That's the person who deserves the
opportunity to change their life.
The person who's listening to this who
says,
"I'm too scared to do that." Good.
I need you to stay exactly where you
are. Because in our world, the the
flat-out truth is
our world needs cogs. Our world needs
people who are trapped in the consumer
cycle.
We need those people.
Because the people who are trapped in
that consumer cycle, the people who are
prisoners to their fear
are the people who run the economy.
It's the people who are willing to break
that cycle and capitalize on the fears
that you can't overcome, those are the
people who actually provide you the
service that you need because you can't
do it by yourself.
So, I want to encourage the people who
are willing to take the scary step.
And I also want to discourage the people
who already know that they're too
afraid.
We need both. As you know, we
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You met your wife while you were um an
undercover CIA operative. Yeah. It was
I'm I am still to this day very thankful
that
she is a poor judge of character.
In 2014, you leave the CIA age 34 years
old. You both resigned together? We both
resigned together. Why? Uh it was mostly
my idea. My wife had a stellar career.
Uh we had a 1-year-old child at the time
and we were at a point in our career
coming off of very successful operations
together right before that where we were
both kind of middle management
and that middle management lifestyle
meant that we're spending 12 to 16 hours
a day on the job just like most people,
but the difference is when you're
spending 16 hours a day on the job, it
means that you're in a skiff somewhere.
You're you can't take your work home.
You can't work from home. So, you're
literally absent from the house.
So, trying to coordinate two 16-hour
schedules along with a 1-year-old when
neither of us signed up to be that kind
of parent.
We both wanted to be the kind of parent
that was present for our children and
instead we're giving our child to some
daycare center and paying extra overage
fees to have that daycare center keep
the baby for 12 hours a day.
It's it's a sucky situation. So, for
family reasons
more so than for career reasons, we both
decided, "Hey, let's let's double down
on family
and let's see if we can't start all over
again." You're going to leave America in
2030? I'm going to try and leave America
in 2027. I read that somewhere. Why why
you going to try and leave America in
2027? So, I think the United States is
going through a very difficult time
right now and I think most people
understand that. Uh
we are a young country no matter how
much we think that we are the best in
the world, we are actually
going through the early part of our
adolescence as a nation. And you can see
it playing out every day in the
headlines. You can see it in our in our
role in geopolitics geopolitical events.
You can see that we are
we're suffering in terms of trying to
identify ourselves. We don't know do we
want to be a real democracy? Do we want
to be kind of a partial democracy? Do we
want to treat everybody as equal? Do we
not want to treat everybody as equal?
We're we're struggling in the same way
that you and I did through middle
school, right?
My children
mean the world to me and what I want to
do is give them a life where they have
the choice to do anything they want to
do.
Unfortunately, I don't believe our
country
for the next 5 to 10 years is going to
be the kind of country that allows
children of today to choose and be
whatever they want to be. I think our
country has some growing up of its own
to do before we really offer people
equal access to opportunities.
So, for me
if I was my 11-year-old son
when I turn 15 or 16 years old and I
start to really care about something
I would like to be in a place where I
can explore that thing.
I don't think that's going to be in the
United States. I think that's going to
be in Europe. I think that's going to be
in the Middle East. I think that's going
to be in Latin America where he will
have all the advantages of the world
outside of the United States. What do
you think about what's going on at the
moment with geopolitics as it relates to
like China and the US? Um
there's a bit of a power struggle going
on and there has been, but a lot of
people forecast that China's eventually
going to overtake
or maybe it already has the US as the
sort of global economic force.
Um
are you preparing for that? Do you think
it's going to happen? I think that
there's there's
two realistic outcomes and there's one
less realistic outcome. The most
realistic outcome is that the United
States and China continue to compete and
reach parity
equality with each other.
That's the most realistic outcome. Maybe
the United States remains 10% bigger.
Maybe China gets 2% bigger economically.
But they approach parity. They approach
equality.
I don't want to live
in the United States
when it loses so much status that
another country reaches economic parity.
Think about that for a second.
The world is accustomed to one
superpower.
Once there are two superpowers,
everything changes. There's two massive
languages and you're going to have to
choose which language you speak. There's
two currencies. Which currency are you
going to save your your money in?
There's competing priorities. There's
competing politics. There's equally
massive sophisticated militaries.
When you are in one of those two
countries at the moment that they reach
parity, you are in the most dangerous
position
because the number one target for China
will be the United States. The number
one target for the United States will be
China.
Right now, there's not parity. There's
not equality. So, the United States has
to worry about everybody. And China
doesn't really have to worry about many
people at all.
But as the that equality gets closer and
closer, there's more and more threat.
Think about it in business terms. When
you're the industry leader in your
business Google.
you don't have to worry about much. You
have to worry about all the little guys,
but nobody's really a direct threat. But
as soon as somebody else rises to meet
you, you have to worry about it. The
leader used to be Yahoo. Mhm. Right?
Yahoo had to see what it's like to lose
and gain parity with Google only to then
be eclipsed. Right? So, most probable
outcome, we reach parity.
Second most probable outcome is that
China does supersede us
by small amounts, right? 5% GDP, 10% GDP
and the United States has to regain its
momentum to try to gain back
the edge. So, now you have this cycle
back and forth, right? Where for 5 years
China is the leading GDP. For 5 years
the United States is the leading GDP and
you have this waffling back and forth
which makes you even less secure than if
you were in direct parity.
But that's that's a scary place to be as
well. You still have to lose all the
influence to get there and when you're
there you never know how long it's going
to last. Do you think we're already
engaged in a form of World War III?
Yeah, absolutely. I think World War III
is already happening. I think World War
III is not what people think
it was going to be. I think people were
afraid that World War III was somehow
going to look like another World War II.
Instead, World War III is a a war of
proxy nations. It's a war it's a war
where smaller third world countries are
competing against each other and they're
being funded by larger countries that
are actually in conflict with one
another.
Ukraine and Russia.
US is funding Ukraine. Russia's
obviously taking care of itself, but the
real conflict in Ukraine isn't about
Ukraine. It's about the West versus
Russia.
Same thing's going to happen with Taiwan
and China. When the time comes that that
China makes its biggest move on Taiwan.
It's already made the small moves on
Taiwan. When it makes its largest move
on Taiwan, it's going to become a
question of China versus the West and
whoever supports Taiwan.
So, going back to where we started then,
um
the average Joe. The average Joe's
listening to this conversation now. What
they really want is to make their life
better in whatever subjective measure
that they consider better to be.
Um they want to start that business.
They want to launch that project. They
want to kind of get get outside of this
sort of emotional prison that they live
in where their life is dominated by
perception, what they what they think,
their own sort of confines of their
identity. What is the sort of closing
argument and closing advice you give to
that average Joe to liberate themselves
so that they can pursue whatever they
want to pursue? So, the the most
important thing is to take action.
That is the most even if it's the wrong
action.
If you take the wrong step, if you take
the first step in the wrong direction,
the difference between you and the
person who doesn't take a step at all is
the world. You have to take the first
step. You have to take some kind of
action. Just by taking action, you show
that you're not trapped by fear. You
show that you're willing to challenge
your own perception of the world and try
to gain some perspective. It doesn't
matter what that action is. I don't care
whether you read a book, whether you buy
a program, whether you whether you sell
your first prototype
take some kind of action because
nine out of every 10 people are not
going to take any action. You already
have an advantage just by trying and so
few people understand that. They think
there's some kind of advantage in
waiting.
There isn't. The longer you wait, all
you're really doing is giving the other
nine people a chance to be the first one
to take a step.
If you take the first step, you beat the
competition right out of the gates and
you know this as well as I do,
even if your first three or four steps
are fumbles and trips and you fall on
your face, by the time you stand up,
you're four steps away from the rest of
the competition and you've learned a lot
in those first four steps. So, my
suggestion is
take action. Take action using the
skills that we talked about today. Take
action using the skills that you've
talked about on some other podcast. Just
take action. Identity. We talked about
how the the CIA kind of rewrite your
identity a little bit so that, you know,
it gives you some sort of cover. But one
of the things that stops us taking
action is our own
identity.
What have you come to learn and what do
you think now about the role of
identity, how it gets in our way and how
we can liberate ourselves from it? The
worst
person to determine who you are is often
times you.
Because you see it all. You live in your
own secret life.
The rest of the world sees your public
life even if your public life is
accidental.
The world sees you differently than you
see yourself. So, when you look at
yourself, it's like looking through a
magnifying glass. You see every wart.
You see every
every crevice. You see everything wrong
because you have the magnifying glass.
The rest of the world, not only do they
not have a magnifying glass, but they're
standing 10 ft away from you. So, they
see something very different than what
you see. So, a lot of times whatever you
think about yourself is actually
inaccurate when you apply it against the
test of perspective Because what other
people see and what other people think
of you,
you are usually very wrong from what
they think.
We have a closing tradition on this
podcast where the last guest leaves a
question for the next guest not knowing
who they're going to be leaving it for.
Now, the question that's been left for
you in the Diary of a CEO is um
very very interesting.
What is something you used to strongly
believe
that you have fundamentally changed your
mind on?
I used to believe
that
people
could be equal.
And fundamentally now, I know
that people will never be equal because
equality is not really the thing that
we're after.
What we're secretly after that we don't
want to admit to
is we're always after being better,
having more,
being in a better position than everyone
else.
So, we will constantly strive to take
advantage of secrets, to take advantage
of opportunities, to find an edge that
we do not share with other people.
But publicly, we will say that we wish
there was more equality and that we want
there to be more equality when secretly,
we don't. I used to be one of those
people that wanted everything to be
equal. And now I am one of those people
who is very happy in a world where
things are not equal. Why?
Because I see through the noise. I
understand
that
what we want isn't what we actually say.
So, these politicians that are saying,
you know, maybe on the left that are
saying, you know, we want equality, we
want everyone to be
equal, you think that bullshitting?
Absolutely. That's not what they want.
they want? What they want is more of the
current status quo, which is to have
conflict with the opposite side.
And what they also want on top of that
is to be in a position where the masses
trust
the politician to be in control over
more aspects of the population's life.
Andrew, thank you so much. Thank you so
much. I feel so um inspired,
a little bit excited, um
and energized by this conversation. And
I'm I think it's so incredible that
you've committed your this sort of
chapter of your life to helping
people unlock their full potential by
un- by knowing the way that humans work
and being able to use
the understanding of a human that was
probably getting in their way
to free themselves and pursue whatever
sort of goal they have in their lives
that they think will provide them with
fulfillment. Cuz that's really how I see
what you're doing. You're taking a skill
set that's been exclusive and given to
only a few and giving it to many. And
you do that through Everyday Spy.
Andrew, thank you so much. It's been an
absolute honor. Thanks for having me,
man.
Ask follow-up questions or revisit key timestamps.
In this episode, former CIA officer Andrew Bustamante explains how his intelligence training can be applied to business and everyday life. He discusses the core motivations (RICE), the process of identifying and breaking barriers (SADRAT), and the critical distinction between perception and perspective. Andrew also delves into his personal journey, his transition from the military to the CIA, and his view on modern geopolitics and the nature of human behavior.
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