He Was in the Pentagon on 9/11 | The Truth About Real Leadership Feat. Vice Admiral James Crawford
1705 segments
You were in the building in the Pentagon
when it got hit.
>> Yes, sir. I'm in the office and I'm
looking at the television where the
planes have just hit the towers. Turned
it off and I started looking at thing
the books on my shelf. I said, "This is
going to get hot fast. What do I need?"
And the army sergeant came and said,
"Did you feel that? What are you talking
about?" I said, "Something just
happened. I'm going to go and see." And
so, as soon as he opened the door, all
the alarms in the building went off. The
plane had hit the building. What I saw
that day
was remarkable.
I saw people in times of challenge you
become who you are truly
>> revert to your training.
>> Yeah.
>> And those women and men were remarkable.
Being in the Pentagon that day is the
thing that I am so thankful that I was
able to be there because I was where my
country needed me to be to serve at that
moment
>> with those incredible incredible women
and men that I was in there with.
So, hey guys, I got something I'm really
excited about I want to share with you
and it involves my birthday. So, here's
the deal. Every year, I do a one-day
event in my home. Only do it once a
year. And it's an event where I teach
all of my visualization techniques, my
cognitive rehearsals that I teach my
one-on-one clients that pay me six and
seven figures. I do in my living room
with you. And it's a very small group.
You get a chance to go through how I do
all my planning, my strategy, my
rehearsals, all my techniques, plus
spend the day with me and ask me
questions and meet a bunch of other
great people as well. I did it and it
sold out. Then we offered a second day,
it sold out. Third day, it sold out.
Fourth day, it sold out. then I couldn't
do anymore. And so there's been a lot of
demand to do it. And so I've got one day
free in the next four months, which is
my birthday. And so I'm going to host
that event in my house. So if you want
to join me, 15 to 18 people in my living
room for an entire day. It's not cheap.
That's why I have free content here. But
if you've got the means to do it, I'd
love to spend the day with you. Go to
max out2026.com
to get all the info. All right. Welcome
back to the show, everybody. So you
know, this year you're going to see some
enhancements to the show that I'm really
excited about. One of those things
you're going to see is we're going to
add additional content to the channel,
meaning you're going to see a few other
hosts on the show that have been friends
of mine for a long time and that I think
will bring things to the table
potentially that I can't. And so, you're
going to get extra stuff this year on
the show. And I know a lot of you have
been excited about that. And so, I'm
officially announcing that today. And
for one of the shows that he did this
year, I wanted to do something where we
talked about leadership, but that's sort
of a topic that gets beaten up an awful
lot, particularly in the social media
age. So today's not about the type of
leadership you see on Instagram where it
leads to a Lamborghini or a Ferrari or
some you know big house you own but the
type of leadership that really matters
which is servant leadership. And I want
to talk about leadership in the context
of valor and service dedication to a
mission greater than yourself. And so I
asked a good friend of mine Michael
Savage who's to my left. And I know a
lot of you when you hear that name
you're thinking of some political host
on the radio. This is not that Michael
Savage. This is a different Michael
Savage. This Michael Savage has been
involved with Tony Robbins for the last
20 years. Yes. Working side by side with
Tony. He's one of the great minds in
personal development and leadership. And
when I told Michael, I want to do an
early show this year on leadership,
valor, dedication to serving other
people. He said, "I have the gentleman
for that." So, Michael, I wanted to
introduce you first and let you
introduce your good friend here today
who we're going to visit with for the
next hour or so.
>> Yeah. Thanks, Ed. You know, um,
leadership, valor, like you said, it
doesn't come with, uh, flashiness all
the time. Instagram gives us that. But
real leadership is about servant
leadership. And I'm uh extremely honored
to have Vice Admiral James Crawford,
who's now the president of Texas
Southern University to join us. I had
the privilege uh of meeting the Vice
Admiral uh a little over a year ago uh
when I was visiting Texas Southern and
uh spent some time with the border
regents there. Got to go to the Battle
of the Bands, which was
>> an amazing experience to to to be guided
with the the president of the college
through. It was awesome. And um you know
I asked some friends about uh Crawford
and I have some friends that uh we've
discussed that are uh years and years of
decorated service in the Navy. Uh and
everyone said he exemplified leadership
at its core, servant leadership.
>> And uh I think what we're going to
uncover today in our conversation is an
interesting um grouping of choices that
someone's made to continue to serve.
>> Yeah, I agree. And uh I I think there's
going to be a lot of value and I'm very
honored that you've joined us today.
>> It's a great pleasure. Thank you so much
for having me here. It's an honor to be
with you.
>> Told you I feel pretty underdressed. If
you guys are watching this on YouTube,
he showed up perfect and Michael and I
are in jeans and old t-shirts. So
anyway, I'll let you ask the first
question of the admiral.
>> So um and do you prefer to be called
James?
>> Well, thank you for that.
You know, admiral, president, those are
things I do or did. Uh, that's not who I
am.
>> My name is either please refer to me as
Jim or James. If you use James though, I
may hesitate
>> because that's the name that my mother
would use when
>> I might not have been in the right
place. That's the wrong connotation. We
can go with Jim if you like. I just want
to say one of It's hard for me to do
that because most of you might not know
what all this terminology means, but in
the military and Navy, you understand
something. This is the highest ranking
attorney in the entire military that he
was in. number, you know, highest
ranking man. So to call him Jim
>> is a little bit awkward and thank you
for your service in advance,
>> but thank you.
>> But I know we got so many things that
the audience wants to know about real
leadership, authentic leadership, and
your life story embodies that. So I
can't wait to get into this stuff.
>> Yeah. I I think my first question leans
into um the values that you've chosen
through leadership in your career.
>> Uh you know, as as Ed mentioned,
>> JAG in the Navy.
>> Yes. uh you know you served for years uh
through some difficult times in the
country but then you've also chosen to
lead in education and most people make
those decisions based on a core set of
values and I'm curious what are the the
values that drive the decision- making
in your service that are still
continuing to drive the decisions you
make today. Well, I was I've been
blessed from birth, frankly. Uh, and
that first blessing was uh the family I
was born into,
>> born into a family of believers. And um
and I learned early on uh the three
pillars that should guide my life of
faith, family, and service.
>> And so I've tried to uh live up to those
standards that my mother and my father
set. Uh we weren't didn't have a lot of
resources. Uh but what they delivered
was a uh a sense of being recognizing
what's important in life. What's
important is your fellow man. What's
important is how you carry yourself.
What's important what you leave behind
uh others when you depart? Did you do
something that made that place better
>> than when you arrived?
>> Right. Jim, I want to ask you about a
specific time uh in your career where
your leadership was likely tested. you
were at the Pentagon uh at a time where
our nation fell under attack in 9/11 and
that obviously shaped a good portion of
how your career looked moving forward.
Can you speak to that?
>> Sure. So, um
before 911, I had been uh the
judge fleet judge advocate for the US
7th Fleet out in the Pacific in Japan.
>> Yeah.
and I was transferred to uh the joint
staff to be a deputy legal adviser to
the chairman of the joint staff. There's
only one legal advisor and that's the
the captain, the principal, now flag
officer position and uh I had been at
the Pentagon three weeks
>> and uh
I was sitting in my office. I was uh I
was the lead um operational lawyer. I
had a partner with me. Uh my partner was
off in Europe with the uh oper the head
of operations the J3 the J3 was a Marine
threear at the time and they were in
London. Uh and so I'm in the office and
I'm looking at the television where the
planes have just hit the towers in New
York. And so I turned it off and I
started looking at thing the books on my
shelf. I said to myself, "This is going
to get hot fast. what do I need? Uh, and
so I was looking at that and then the
sergeant came in, the army sergeant came
in. He said, "Did you feel that?" Said,
"What are you talking about?" I said,
"Something just happened. I'm going to
go and see." And so as soon as he opened
the door, all the alarms in the building
went off. The plane had hit the
building. Um,
>> you were in the building in the Pentagon
when it got hit.
>> Yes, sir. And plane hit the building and
they um called for the evacuation of the
building.
>> Right. But some of us were asked to stay
and go in go to the National Military
Command Center uh to augment the watch.
The watch is constant. Uh but an event
like that required we were you augment
that watch section. So I was one of the
folks that was asked to go and I took up
the the legal station uh in the in the
NMCC
and uh we
we've got the firemen in the building.
They're trying to they're trying to
contain the fire on the the building the
construct but the construction of the
building is you know it's the difference
you know that was a 50s era construction
sturdy uh but it had wood on the top of
the building and so that was their
challenge dealing with that aspect of
it. Um
>> they they had they had carbon monoxide
monitors inside the NMCC which was
self-contained but they had to monitor
that to make sure and the question was
would we be able to
sustain, maintain operations there at
the Pentagon. That was obviously an
important thing that really wanted to be
done. Leaders really felt that that was
critical
>> that the Pentagon stay in operation.
>> Uh there were there was a team that was
sent off to the alternate location uh
immediately uh just in case. And um what
I saw that day
was remarkable.
I saw people just as I said in times of
challenge you become who you are truly
>> your ver to your training.
>> Yeah.
>> And those women and men were remarkable.
the NMCC has led the DDO, the one star
uh is the leader of that watch section
and everyone fell in on that uh the
standing watch and it was just it just
I've always been asked from time to
time, what's your favorite duty station?
Where have you been? And people think
I'm going to say like Singapore or
Hawaii or this or that. And being in the
Pentagon that day is the thing that I am
so
thankful that I was able to be there
because I was where my country needed me
to be to serve at that moment.
>> Yeah.
>> With those incredible, incredible
>> women and men that I was in there with.
And um it was just a blessing to have
that opportunity and to
>> to provide the information that needed
to be provided to offer uh the advice
that needed to be offered for our senior
leaders to make decisions on something
that was really very critical. And that
just changed the entire next trajectory
of my the rest of my career in the on
active duty
>> because we remained we were in conflict
and so attacked by that and then ended
up later in my career as on the ground
in Afghanistan in command. Uh it all
started with that day and then so many
many years later there. So that uh was a
turning point uh for me.
>> Wow. You can see it on your face even
right now. My gosh. So in addition to
the moment of being in the Pentagon when
the plane hit, you were also in the
White House situation room. I know you
can't talk in detail about this when
they finally got Osama bin Laden.
>> So let's get this. I was in the the
Pentagon
>> Mhm. room where we were monitoring those
operations with myself, the general
counsel, uh the secretar's uh chief of
staff and the variety of folks uh in
there and we were monitoring operations
cuz I was one of four uh executive level
council that were read into the planning
that were involved in the planning the
preparation for that and they only
unformed confirmed member of that group.
The other three were um civilian
lawyers, two political appointees and uh
so it's not a lot I can say about that
>> but the privilege of being trusted with
that mission with those three brilliant
legal minds. Uh, another one of those
points where you felt like you were
where
>> Mhm.
>> your nation needed you to help hard
decisions to be made
>> um in providing input that went directly
to the the president for decisions.
>> You did that for a long time though and
so I just wonder there's had to be a
temptation you're going to now leave the
military. You got a lot of choices. So
this is really important because I think
type of people that listen to the show,
you know, they're looking at
entrepreneurship, obviously their
financial status and life matters to
them.
>> I also think sometimes people in this
world today, ironically, are like
guilted into not pursuing wealth,
>> not pursuing affluence, right? And so
you you've left the military. You could
have gone on to choose a career after
that post the military doing all kinds
of things that made you seven figures.
You could have sat on a bunch of boards.
you could have, but you then chose to
eventually become the president of an
H.B.CU
>> and be in service still.
>> Did it factor in your mind at that time
these different lanes and why did you
make the choice you made?
>> You know, I
I felt that uh when I was when I was
about to retire, when I was thinking
about retiring, I thought about I
started with not where I wanted to go,
but with what brought me to where I was.
>> Why did I join the military? Why did I
wear that uniform? You know, I every day
that I got up to put that uniform on was
a good day. It didn't matter what was
going to happen.
>> Just putting that uniform on, wearing
the colors of our nation, being
entrusted uh with the responsibility
uh to offer input for important
decisions, to be entrusted with the
welfare of our wonderful women and men.
And and so I wanted to as I looked to
the next step in life, I wanted
something like that to motiv continue to
motivate me because my dad always said
to me um you know fathers think their
sons are the most talented people in the
universe, right? And so he says to me,
"Son, you you've got the talent to have
the sort of rich and vibrant life that
you may want to have,
>> but I will offer you I would ask you to
think about this.
>> That's great, but think about how do you
enable others to have the same rich and
vibrant life that you want to have.
>> And if you're doing that, then you're
doing something of value, something that
lasts, something that matters.
>> And and I had been able to have been
blessed and allowed to serve uh this
country for a long time. So I wanted to
continue that, do something that
mattered. Uh and so higher education uh
felt like the right space. Yeah. Because
one of the things, one of the most
significant things a senior officer does
>> is educate and train those to come
behind him or her and do it better than
they did.
>> Not do it like them, but do it better
than they did.
>> Where else can you go to have that sort
of influence than an education at some
level? And I selected higher education.
And I wanted to start with a faith-based
institution because that's so important
has been an important component of my
life. When it's difficult, I know where
I can turn. Wow. and and so the uh
Felician University those sisters uh
gave me an opportunity and I will
forever grateful for that opportunity to
step into something that I I'm not a
lifelong academic uh and they gave me
that opportunity and a lot of lessons
that I learned there I've carried with
me to um Texas Southern University.
>> That's wonderful.
>> And I'm I'm really curious about that.
So you were the first male president of
a female Catholic medical school
>> with nursing nursing school.
>> Um what were some of your takeaways from
your experience at the school? I want to
leave this pretty open because you
mentioned that there are some things
that you took from there that you're now
obviously still uh moving forward with
at Texas Southern. What were the
takeaways from working with that that
fine group of young ladies? So every
organization you know it is shaped by
the ethos of the founders right. So the
foundress of Felician University are the
Felician sisters. uh they are Franciscan
third order and um they're obviously
committed to Christ, committed to God
and they are committed to and the school
was started as a place to educate um
young women and that were going to go
into that life and it evolved into a
university over time. M
>> uh and so what I took from that is the
commitment of those sisters and I have a
background with with nuns. You know I
grew up I wasn't a I'm not a cradle
Catholic and maybe we can talk about how
I came to that but uh
>> nuns have have been a or a huge part of
my life uh as a youngster. A huge part
you know I loved them. I loved them
dearly. And so it was a great
opportunity to work with those work for
those nuns and and try to carry on the
values that they held dear within their
university.
>> Yeah.
>> I want to ask you some hard stuff on
leadership. I'm just curious when I get
a chance to sit in front of someone
who's
had the breadth of career that you've
had. You've consulted with the joint
chiefs. I mean you've got all these
things you've done in your life. So your
degree your humility obviously shines
through. But I just hope everybody has
some context as to what we're talking
about here. And I I get asked a lot in
the entrepreneur space, in the business
space about what I'd call like
leadership fatigue.
>> Mhm.
>> And I just wonder you've been doing
you've been a leader for a long time and
there's an emotional
burden that comes with leadership
particularly somebody as dedicated as
you are. You carry that with you all of
the time. I'm wondering how you've
navigated
carrying the what I call it carrying the
emotional load of an organization over
and over and sometimes maybe even
reporting to somebody who you didn't
align with. I'm sure that had to have
happened in your career at least once
where you have to name them by name. But
how have you dealt with that? You you've
been in leadership for a long time. Did
you feel an emotional burden when you
did it and how did you deal with it?
>> Well, it's it's all about values, right?
So leadership is an amalgam of many many
many things right. Uh three critical
things to your point uh that I look to
is character,
>> humility and authenticity.
>> Humility. Interesting.
>> And so humility uh for is the leader's
greatest shield against the leader's
greatest enemy. And the leader's
greatest enemy is that leader's ego and
the arrogance. Because that when you
have an authority like that, you have a
position like that, it you can easily
allow that as they say go to your head
>> and it be make it about you. But it
cannot be about you. It must be about
the mission. It must be about the
people.
>> And humility is your shield against
that. And humility allows you to
recognize and embrace the self-awareness
that there's a lot you don't know.
and what you do know may all may not
always be relevant to the point that
you're dealing with.
>> And when you embrace that, you're able
to open yourself to solutions that
appear around you. You don't have to be
the architect of the solution.
>> You open and you encourage others. You
have to give the folks that you work
with and I and I like to refer to
working with instead of people work for
you. You work with people
>> and you have to give them the space, the
freedom to think, the freedom to
initiate, the freedom to innovate.
And so if you think about leadership as
a job or the position as a job as
opposed to an opportunity to embrace to
do something as I said going back to my
dad
>> something that has value something that
you want to you feel deeply uh then it
it doesn't feel like a burden are there
are there
>> trying moments certainly
>> um
>> but and when you're I I was I was
blessed to be uh mentored by some
incredible women and men both in uniform
and out of uniform.
>> And they say there are 16 different
personality types and I will tell you I
experienced all such
>> for the good and for the ill. But uh
they all had one thing in common. They
all did it differently but they had one
thing in common. And this is something a
lot of what I've thought about over time
and how I've tried to pattern myself in
this space of leadership is from what
I've learned from them and things I've
read. And one of the folks that I read
try to read about is Mr. John C.
Maxwell. Oh yes.
>> And he said something very simple but
very profound. And he said leadership is
about people and for people.
>> Now that doesn't sound like a lot but
that's a big deal. And every leader
>> professes to do that,
>> but they don't do that because it's not
easy.
>> I, as a very, very, very young
lieutenant,
there was a senior leader of the Navy
who was asked a question that I think
the journalists thought was going to be
a gotcha question. And and they asked
him uh and he was the head of the Navy.
And they asked them, and I won't use his
name because I don't want to name drop,
but they asked them, "What's most
important? Is the mission most important
or the people most important?"
>> And I and I would think I think in my
mind uh the journalists think there's no
good answer to this, right? I've got
him. However he answers this, if he says
the people are more important, then
they'll say, "Well, he doesn't get the
priorities." You know, he don't
understand what priorities are. He says
the mission is more important, then he
doesn't really care about the people. M
>> and without missing a beat, this admiral
said mission first, people always
>> that has stuck with me.
>> And that's why it's not a burden.
>> Very good.
>> Because that's what it's about. You
can't accomplish the mission
>> without the people.
>> Very good. and and it's about finding a
way to integrate it and not seeing your
people that you work with as chess
pieces on a board to accomplish the
endgame
>> because you have to see people you have
to hear them and you have to feel them
>> and
you you integrate the two the mission
and the people to be successful
sustained success was important sustain
sustain success
>> so hey guys new year new systems right
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>> can I ask one follow up on that? I'll
let you jump back in. This the third
thing you said there was authenticity.
And I think for myself,
you know, Maxwell's a good friend by the
way of both Michael and I.
>> I if there is an area there that I have
probably I'm sure I've struggled with my
ego plenty. I should say I've struggled
with all three. Having said that, the
authenticity piece, there's these two
camps in leadership. Some say get as
close to your people as you possibly can
>> because the closer you are more like
family or friends you can lead them. The
other camp as you know is keep some
distance there so there's a level of
whatever respect and that distance
creates a tension a dynamic tension that
causes you to lead people and I'm
curious as to where you fall on that and
what au authenticity meant to you when
you said it. Well, I would I would offer
that
that perspective also depends upon where
you are leading.
>> Uh let's take the military. There are
hierarchies. There's a hierarchical
organization for a reason for a very
good reason.
>> And so, and there are rule sets around
how you relate as how an officer relates
to enlisted personnel.
>> And there's a reason for those rule
sets. Um,
but you have to see people. You have to
see them and understand that they're
more than the person walking around in
that uniform performing a task. They're
more than that person walking around in
your uh classroom, that faculty member,
uh, that biology professor. There's more
to them than that. And you have to see
them from for the wholeness of the
person that they are.
>> And that allows you to sort of on that
tether about how you how you engage with
them dayto day point to point but you
have to always be authentic and and this
is why authenticity is important and I
go back to uh valuebased decisionmaking
leadership is so important because
you can't fake it you can only fake it
for so long right so if you are not in
the times of in times of simplicity
When things are easy,
everything's smooth.
>> There's no issues.
But if you watch how a person leads, it
tells you a lot about who that person
is, what they value, what's important to
them.
>> And in times when the un when the
institution is under stress or the
organization is under stress, it's it
will reveal who that person is. Power
also reveals who a person is. Lincoln
said, you know, we can all deal with
stress,
but the people that can deal with power,
those are the ones that you can trust to
lead.
>> And and so
>> so good. This is so good.
>> And and so um if you are just I just
give you an example. So I would uh when
I was on active duty, I would I was the
JAG, I would travel around and and go to
different commands and different
locations and speak with our folks. And
so I would say this to him. I'm standing
on the stage, right? I said, "Today,
wear my best uniform. Make sure my
ribbons were measured properly. They're
in the right order, in the right place,
shoes perfectly shine, my gig line
straight, nothing out of order, just had
a haircut, you know. And so I did all
that because I'm sending a message.
There's a message in that.
>> If this is what I expect of me,
>> this is what I expect of you. If I do
it, so can so should you.
>> So, and then I'm and I've prepared to
speak to you about these various
subjects and I'm going to articulate
them and give you my vision of how we
should how what my expectations are
>> and how to be respectful and how to
treat each other
>> and how to uh carry yourself in that
uniform because when you're in that
uniform, you're more than yourself. And
but then if I leave the stage, you've
taken those lessons. I leave the stage
and I go into what I like to call an
unguarded moment when I think I'm
unobserved. And leaders must know you're
never unobserved. Someone's always
watching you.
>> Yeah.
>> Someone's always watching you because
many people are watching you because
they want to be where you are. They want
to see how did you achieve that?
>> Uh how can I aspire to be that and be
better than that? And if you go into
that unguarded moment and you are
berating someone
>> and you're acting completely
100 360 degrees away from what you just
articulated,
>> there's a lesson there, too.
>> But that lesson is so much more powerful
than the scripted lesson you just
delivered.
>> My goodness.
>> And you've undercut that. And so, and if
you're not authentic, when you really
need your team is in times when the the
organization is under stress.
>> Yeah. That's when the leader has to be
at their best and you can't then begin
to gather people around you.
>> People have to already be gathered.
>> And very and if they're trusting you
because they can trust you've created
that consistency,
that sense of reliability.
>> Yes.
>> Then it minimize it takes away some of
the an auxiliary stress, right? The
unnecessary stress.
>> Uh so that's why authenticity is so very
important.
Yeah,
>> that's these are I just want to say one
thing. Everyone about every once in a
while there's moments where like it
reminds me of why I started the show.
That was one of them right there. That
was just outstanding. An unguarded
moment. And by the way, I relate to
>> having those unguarded moments where I
wasn't consistent in the things that
I've said from the front behind the
scenes. And you're 100% right. The idea
that they have to be gathered around you
prior to the stress hitting too. These
are these are
>> and I want to be clear here. I don't
always get it right. I understand
>> want to be clear. I mess up just like
the next guy, but as long as you think
like that, as long as you try to keep
that as your guiding as your guidepost,
>> then you you'll you'll stand on it'll
pull you back on track.
>> Very good.
You mentioned something when when you
were talking about, you know, presenting
yourself in front of your team and
standing in front of them, not only to
share a message, but sometimes to share
vision.
>> And very often, I think the idea that a
leader has to hold a vision
>> for their team, for their organization,
in your case, for higher education at
this point,
>> even when things aren't working well,
you know, Steve Jobs said, "It's one
thing to have an idea or a vision, it's
another thing to make it real." Correct.
>> You're holding this vision for what
you'd like to do in higher education and
and um I don't know if we mentioned
this. My brother and my sister and
myself all went to Norfick State
University. So I've received education
at an H.B.CU. My my brother and sister
both played uh athletics for them. And
um so it it was extra special to be able
to come and visit Texas Southern. You're
holding this vision for a school, one of
the most important schools in our
country for a number of reasons that
needed a lift if I can be really frank.
>> Absolutely.
>> How do you hold vision as a leader when
things are so far away from the vision
that you're looking to create? How do
you manage the gap between the vision
that you hold for what you're looking to
create? Translate to that to your team
under stress and when it's far away.
Where do you go for that?
>> A lot of people talk about trust, but it
starts with belief.
It really starts with belief in my mind.
>> You know, when you when I did not have
the opportunity to go to an HB.CU. My
parents, however, uh my dad didn't
graduate. He went off to the Korean War.
Uh my mother uh graduated and was a
teacher for 37 years in the Charlotte
Meckllinburgg school system in North
Carolina.
>> Uh so it's very interesting experience
to have teachers in school and teachers
at home. Yeah.
>> But
>> I'm very very happy about that today.
>> Yeah.
>> But um
>> so I but because of their experience, I
had a connection to HBC, although I
didn't go to one
>> in that era, in the era that they grew
up in. That's where they essentially
their opportunities were,
>> right? And so that's where so many
talented African-Americans
educated
>> whether it's sports, whether it's
entertainment, whether it's academics,
whether it's
>> governance, whatever you may be, those
very talented people. And I was exposed
to those folks
>> who were who carried themselves with
dignity, dignity, who uh were
respectful.
>> My dad used to say, "If you expect
respect, treat others with respect." And
I saw all of that
>> and the thing about H.B.CU's it's so
it's such such a family such a sense of
creating success for each other.
>> Yes.
>> And so when as I when you try to uh
create this vision if you will and
sometimes our words overused I think the
first thing you have to be is very
precise about what it is.
>> Yes. what it is that you're looking for,
what it is that you're looking to do,
and the belief that yes, it can be done.
You know, I we graduated 820
plus uh candidates yesterday from the
university
>> and uh through bachelor degrees, masters
and doctorates.
>> Yeah.
>> And one of the things I said to them is
that
>> education is more than the accumulation
of knowledge. It's about the culturation
of good character
>> and personal excellence.
>> So you have to get people to believe
that there's there's that whisper that
they hear in the back of their heads
that you can't do it. You can't do it.
You can't do it. And it sounds like a
roaring lion.
>> It's really just a whisper.
>> And you can't let that deter you.
>> Yeah.
>> That you will face defeats. My Angelo, I
love this. I say it over and over to
what people like can start quoting it
before I finish it.
>> Yeah.
>> And she said, "You will face many
defeats in life, but you must never let
yourself be defeated."
>> In fact, those defeats are important so
that you can see what you can get up
from and how far you can reach. And what
a leader is trying to show we can reach.
>> Don't allow theoretical limits to be the
barrier to where we can go because there
is no barrier. So being precise about
what it is, helping them see themsel in
that picture,
>> modeling it yourself,
communicating it. Communicating is about
not just transmission,
but receiving and then providing that
feedback so they know you have received
it. Setting the conditions for them to
do. You can't ask people to do something
if you don't set the conditions for them
to do it and give them the tools to do
it.
>> Right? And then you have to be
strategically patient. And I say
strategically patient means you can't
expect newness to occur tomorrow,
>> but it can't take all it can't take
forever.
>> So you have to strategic patience means
there must be a sense of urgency that
yes, we will get there and we can't.
Time is not our friend. And then
everyone has to be accountable and the
leader is the person that must be most
accountable.
>> I'm curious about education in general,
not just H.B.CU's cus do you it's a
two-part question one are we developing
leaders I I don't know because I haven't
been on a college campus other than my
daughters in a long time do we in does
the traditional education system
encourage free thinking and diversity of
thought tough question and number two
what's the future of it I just look at
um I wonder with AI and the advent of
you know people are no longer like they
used to go into brickandmortar
businesses does that eventually make an
impact in higher education as well. So
just your overall thought about higher
education in general.
>> So I mentioned the graduation yesterday
that the commencement the fall
commencement and I referred to that in
the president's charge is that you're
the marketplace that they're going into
now
>> is dramatically different than it was
when they just started their educational
journey.
>> My goodness, it is. Yes. So what they
were learning as freshmen is so much
different. The job that they're might
that they're looking to go into now
didn't even exist probably when they
were freshman.
>> Yeah.
>> And we as the administrators of
education and the delivers of education,
we have to understand that.
>> We have to understand that the world
moves so much faster than it ever has
before. that change is so rapid and it
and it's it's it's not just the speed,
but it's the pace of change that's
really the key.
>> And so we're sending our young women and
men into a world of smart machines,
artificial intelligence. So we have to
enable them to be agile.
>> Right.
>> Right.
>> So they will have a a major, right? A
area where they they are leaving as a
journeyman, an entry- level expert, so
to speak, right? um they learn their
craft in the doing of that craft but we
also have to teach them those aspects.
Everybody talks about STEM today,
>> but liberal arts remains very important
because the core of liberal arts is
developing an educated person, a person
who can think.
>> Yes.
>> Who analyzes and questions?
Who who thinks about artificial
intelligence and says how should I apply
that? What's the effect it's going to
have within my organization? What's the
effect it's going to have at the
populace, with my customers? You you be
thinking people. We have to graduate
thinkers,
thinking leaders, feeling leaders, not
bleeding, you know, as they say, but you
you you have to understand that
>> change requires you to change and we
have to equip them to be agile.
>> What a perfect word. I'm I'm blessed
that uh so I want to just follow up on
that like you give advice to young
people right now. So, I'm I'm just
crazy they selected me of all human
beings, but I'm a member of the College
Football Hall of Fame, the National
Football Foundation board. And so, we're
dealing with all these graduating
athletes all the time and we're trying
to equip them to go out into the
marketplace. And uh I wish I would have
thought of the word agility and telling
them how to pivot. But if you were to
give advice to somebody right now that's
say 25 and under and they're looking
ahead with a a vision for their future
and they're scared,
>> you know, there there are I think
there's actually more fear in the
marketplace right now about what is all
of this going to mean two three four
what industries will even exist any
longer. Just curious because you're
you're right in the middle of all this
stuff every single day. What would your
advice be to a young person who's
looking ahead at their future and what
they should they continue education past
graduation? Maybe it's not formal
education, but it's reading and
listening to things all the time, etc.
>> You you hit it. The capac the human
capacity um is unlimited.
>> And what we should be doing as educators
is helping to unleash that human energy.
>> And they have to be constant learners.
They can't see themselves graduating as
okay I'm done with that now I'm going to
go out they have to be constant learners
>> because that that job today processes
may affect it technology may affect it
so you have to be as I said to the to
the graduates yesterday you have to be
attuned to external trends
>> and external trends are those things
that people are talking about
>> things that people are investing in
>> things that people are spending their
time on
>> and you have to be attuned to that in
your area of endeavor
>> what is happening because if you embrace
external trends and this is really uh
I've read this about you're thinking
about an organization it's why I think
about this but it's true with people
organizations uh Jeff Bezos talked about
this years ago about being a day one
organization versus a day two
organization having a startup mentality
versus having that I've got it made
mentality which is this which day two is
on your way out at some point in time
>> and and what I said to the graduates is
this you have to have the the sense of
constantly learning recognizing external
trends because if you embrace external
trends there will be a a tailwind for
you
>> just like an organization if you fight
against external trends it's going to be
a headwind and you're going to have a
problem. So those who don't embrace uh
AI in the classroom, don't em embrace it
in the delivery of learning and how you
shape your learning environment, you're
not preparing your students, your
graduates for the world that they're
going to face.
>> So good. I let you jump in. I just want
to second that just for the audience
too. That's sort of been my own mindset
in my life is like what do I identify as
as a human? I'm a learner.
>> Yeah. And I could tell you of the 850
guests that have been on the show, and I
sense this with you as well. If you ask
me what what's a through line, not of
all of them, but of the majority of
them, it's that no matter what level of
success you think they've attained, they
are still grinding and learn. I remember
the first time I had my, you know, Alex
Rodriguez has been on the show before,
but post his career, first time I met
with Alex,
>> we were at at a home and he literally
brought out a yellow tablet. I thought,
you're you're Alex Rodriguez. I'm just
me writing notes. um after guests that
have been on the show whether it's you
know McCCA or even a a guy like David
Sinclair who's a professor at Harvard
asking questions of me or other guests
and constantly learning I think that can
eliminate a lot of your fear as well so
I love that agility and the idea of
learning me interrupt you fear
>> is important the point I'm glad you
mentioned that because
you you can't you can't be afraid of
taking that first step
>> and you have to encourage we encourage
our students don't be afraid of taking
that first step because every journey,
no matter how long or how short, starts
with that first step.
>> Yeah.
>> And if you don't take that first step,
you never know what that destination
could look like.
>> So, you can't allow fear to to freeze
you.
>> Okay.
>> So, people ask me often like, "What are
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>> Yeah. So good. you know, um, we bet
through, uh, our good friend Brandon
Simmons.
>> He's a good man.
>> He's he's a really good guy. And and I I
have this curiosity. I mentioned this to
you, which is, you know, you're both
lawyers and very good at what you did in
terms of law. And then you come in as
president of the college having had a
military career and and been at another
institution. And Brandon's very
entrepreneurial and you're working
together to create this change. What was
it like having the the what I would call
a more structured background and working
with someone who's a bit more
entrepreneurial and what has that done
do you believe for the relationship that
both of you had with the school in terms
of change?
>> Well, you know, with anyone I had to uh
listen uh that's so important listening
to understand how Brandon thinks.
>> Yeah. Um uh and and it doesn't take long
uh because once you listen to him, you
see
his heart is about doing good for
people, doing good for others.
>> It was never a conversation that he and
I had about that university where it
wasn't about how do we make good things
happen for these students. M
>> how can I take the relationships I have,
the contacts I have, how can I take that
and turn that into something that
creates benefits for these students?
>> Never a conversation that did not
involve that I had with him.
>> Uh what made the relationship and
continues to make the relationship with
him so easy is that he's an honest
person.
>> Yeah.
>> He's just a sincere, authentic, honest
person.
>> And so I can trust what he says. Uh and
I hope he feels he can trust what I say
and that's why I feel that our
partnership uh worked.
>> Yeah.
>> Because I respect and admire his
achievements and uh he I sometimes I
felt like Brendon stop and he would
never stop talking about how happy he
was that brought me brought me to the
university.
>> And so uh I think it's just a mutual
admiration society between he and I. I
just I love the guy. He's he's a
wonderful person.
>> I wonder
>> and has a beautiful family.
>> I'm happy to hear you say that. And and
you know, a lot of the audience that uh
that Ed has that listen to the show
regularly, the clients that I've worked
with for years are entrepreneurs.
>> And there's a stigma sometimes in
entrepreneurship that it's hard to have
a partner in business.
>> And I'm happy to hear you say that
because you're both partnered in
supporting all these students,
>> right,
>> in a leadership capacity, solving a
problem for them, giving them a better
education. And I found in my years as an
entrepreneur that it's not always
horrible to have a partner. You just
have to find that trust and be able to
listen to each other and get curious
about each other to make it work. And I
think for the audience sometimes they
hear no, you've got to go it alone.
You've got to hustle if you're going to
build a business. It's hard to rely on
other people. Even in in the book ETH,
>> you know, um Gerber says that people
will disappoint you and people quote
that all the time
>> and I think that's true in some senses,
right? you build your systems and then
you find great people that can work the
system. But I think there's times where
partnership is actually the valuable
thing to do and it's just encouraging
that that that partnership.
>> You know, it's funny you say that people
disappoint you. You know, I've wor I had
the the pleasure to work in the Navy to
work with some really really incredible
human beings
and also see and observe really good
commands and see and observe commands
that weren't that good.
>> Yeah. But the through line of that was
that
the people, whether they're in a good
command or in one that's not performing
where it perhaps is expected to perform,
they all want to do well.
>> Yes.
>> People at their heart, most people at at
their core want to do well. They want to
be valued and they want to be delivering
something of value
>> in what they're engaged in because they
want to see that they are actually doing
something that matters.
>> Yeah.
>> So I think you know
>> you guys know where where I'm going to
where I took this from.
Excellence breeds character and
character breeds excellence.
>> Yes. And if you expect excellence of
your folks, the ones you work with, they
will soon begin to demand excellence of
themselves and those around them.
>> Yeah.
>> And when that happens, you've got
something that's so good.
>> Yeah.
>> So, I know the humility button was
number two there, but just for a second
try to step out of that because I want
people to live through you for a minute.
>> I imag your life's been remarkable. I
mean, your resume is so long that I
wanted Michael to do the introduction
because it's just there's there's too
much.
>> Yeah.
>> So, I understand the humility hat, but I
but I want you to take people on a
journey with you. I have to imagine as a
little boy, if I had to have asked you
what your life was going to turn out,
I'm sure you had big dreams, but it's
been one remarkable life that you've
led. What is that like? I mean, there's
a lot of dreamers and people with hopes
and dreams that listen as well or are
watching and they don't ever really get
I think if you can, you know, there's
this great uh Chinese proverb that says
if you want to know the road ahead, ask
those coming back,
>> right?
>> And you've been down a long road in your
life. Did you ever suffer with uh
imposttor syndrome like I I'm not
prepared for this or I'm not equipped or
I'm not ready or whatever it might be. I
don't come from, you know, your family
seems remarkable, but you know, you were
the highest ranking military officer in
the Navy who was an attorney. I mean,
that's a pretty significant achievement.
Did you ever get out over your skis a
little bit? And if you did, how did you
handle it?
>> Every position that I was blessed to
take, I was like,
>> really,
you know, am I capable of doing this? I
mean, it was it's a lot. I was an
athlete uh for many years. I would my
family as I said modest uh financial
resources. So my dad my dad told me at
an early age I I can't send you to
college
>> but you need to go. So you need to
figure out how you're going to get
there.
>> Be really smart or be really good at
something. And fortunately jeans and I
grew
and uh I loved running up and down
hardwood floors
>> and so that uh paved my way through uh
college.
>> That's awesome. and and so every before
every game I was always nervous but once
the ball went up
>> those nerves went away and you just
perform you know you you either in times
of stress or in times of performance you
become who you are
>> or you revert to your training or to how
you've practiced and that's and so um I
think it's important to always
as I say, "When you look in that mirror,
be astounded." When when I would look in
the mirror and see in my uniform and see
those three stars, I would be astounded.
Is that really me?
>> Wow.
>> And not to see that as of course that's
me.
>> I never saw it like that because I was
like, really? I was a little kid who
literally lived on a dead end street
because you couldn't go through the
street on that end. And um I had a lot
of dreams, but I wasn't certain how
those dreams were going to come true.
And one of the first things I said to
Brandon, which he he has repeated from
time to time, is that I love Texas
Southern University because these
students are just like I was. They don't
know how they're going to get there, but
they really want to get there badly.
>> Yeah.
>> And and so I want to be the one to help
them, just like so many helped me get
there. So I think having that sense
whatever that position you have of
significance having a sense of being
astounded that it's you
>> because those three stars could have
been on any number of my peers
>> because those folks were so very good.
>> All right, I'll give you one more
question then I get one to finish.
>> You know um in preparing for this I I
read a little bit about you growing up
and working on your grandfather's
tobacco farm.
>> Yeah. Um, my grandfather's a World War
II Korean War vet. He was in the Army
Airore,
>> you know, before it became the Air Force
and he lived with us for six months out
of the year. And some of the best
lessons I took away in life on
leadership and character came from my
time with him.
>> I'm curious what what did you take away
that you still uh, you know, live or
breathe or use in your leadership today
from your time on that farm with your
grandfather? you know, that was such
wonderful times. Um, I grew up in
Charlotte, North Carolina. That's where
I went to school.
>> Um, I wasn't a cradle Catholic. As I
said, I was born into an African
Methodist Episcopal uh family. Um,
and through the week I went to Catholic
school because my dad worked out a deal
with the nuns at the Catholic school and
said, "If you let my son I can't I can't
afford the tuition, but if you let my
son go to school here, I'll develop a
sports program for you."
>> Yeah.
>> The mother spirit, shook his hand, got a
deal.
>> It's coming together for me. So I would
spend the weekend in in Catholic school
going to mass on Fridays and then the
weekend in the Methodist church. Uh and
I had the the greatest benefit of faith
raising because I had the best of the
Protestant development and came to
embrace the Roman Catholic liturgy. Uh
and and and so it's been such a
remarkable journey for me. And I would
go down to eastern North Carolina,
Clinton, North Carolina in the summer.
Spend two months every summer on the
farm working in with my dad, my
grandfather's uh tobacco farm. He had
been a sharecropper and then had started
farming on his own. And um that was
perhaps the most impactful classroom
>> than any that I was I ever attended
because working with those folks who
were you hear the term salt the earth?
Yes,
>> they were authentic, genuine people who
it was neighbors. How do you They
expected that they need they would have
to at some point in time help their
neighbor.
>> Uh if you were someone that could create
job opportunities like my granddad, uh
working his working in tobacco, uh you
did that. Um, and those folks were
constantly teaching me, constantly
teaching me something, constantly
talking to me about things, helped me
understand what life's about and their
expectations of me because I was getting
an education,
>> right? And their expectations of me like
they didn't want to see me in that
tobacco field. They had much higher
expectations. Now, don't get me wrong.
>> Sure. Farming is one we we farming is
such an important capacity that we have
in this country. The best farmers in the
world. Yes. This country we can feed the
world from this nation. That's something
to be extremely proud of.
>> But in that subsistence farming that he
was engaged in, they had such greater
such higher aspirations for me.
>> Um and that motivated me to I can't let
these people down.
They're investing in me. And so that's
what I try to do.
>> I try to invest in those that are around
me.
>> You asked me about, you asked me a
question earlier about why did I take
one direction versus another after
retiring.
>> When I retired in 2018, my sons, I have
twin sons.
>> They were 18 on the fourth. Uh, and so
it's hard to believe. And um,
>> and they were 11 years old
>> and had seen me. Uh, all they knew of me
was wearing a uniform,
>> being gone, doing things and and and
serving.
And I and I had always talked to them
about the same way I was spoken to about
services, faith, family, and service.
Those things are so important. What are
you giving back? What are you giving?
What are you contributing into your
community? Whe how large or how small it
is, what are you doing? So, I didn't
want them to take the lesson, okay, now
they design a uniform that none of that
matters anymore. That was just for them.
That's not real. So I wanted them to see
that service can continue and it doesn't
have to be in uniform. You don't have to
be in uniform to serve this country or
your community. Uh service is so many
different uh comes in so many different
forms.
>> Yeah.
>> And so it was I wanted them to see that
that is something that is value to your
community, of value to your state, value
to your country.
>> I think you're doing that today. By the
way, compliment about sons. I was
thinking about halfway through this. I
can't wait for my son to listen to this
one.
>> Yeah, I really can't. Yeah, I mean that.
Let me ask you one last question. We I
First off, you could you can come back
anytime you want
>> because we could go hours. You guys are
great.
>> This flew by.
>> I love hanging out with you guys.
>> Well, I'm lo I'm loving this. I'm
honored. I I just got a chance to meet
you today. So, thank you so much. Thank
you for your service as well.
>> Is there something This is a hard
question, but it's just like if I ask it
something I could just tell there's a
treasure chest in there. Something's
going to come out when I ask it. So, I'm
going to open up right now. Is there
something that you used to really
fundamentally believe about leadership
that you no longer do?
>> Something changed.
>> You went, I used to think this and now I
think that.
>> So, I used to think that it was was
really the leader had to be the sharpest
tool on their given subject, right? So,
law was mine, right? So, I really had
to, you know, got to know my stuff. Now,
you you do need to have uh a level of
competence in your in your area, but
that's really not the most important
thing. Showing that you know most are
you the best flyer? Are you the best
>> ship driver? I don't think that's the
key. Um and I no longer believe that.
>> Uh particularly in an age when you can
ask Siri anything and Siri can give an
answer, right? Uh I really don't think
that's the key any anymore. Uh so that's
something that I would say uh has
changed. Uh because I think it's more
important to understand
where you what's your reservoir of
strength. Mhm.
>> Where do you draw? What do you draw on
when you have to be the when you're the
person when things are challenging,
all eyes turn to?
>> What is it that you're going to draw on?
If all you have to draw on is that your
talent or your intellect, you are
eventually going to
come into a situation a storm of such
magnitude that you're going to be unmed
and you're going to be a drift and rules
because talent and intellect is not
going to be enough.
>> Wow. So you have to and it will be
different for everyone
>> but you have to understand as a leader
>> what is my reservoir of strength
>> for me it has it's is faith.
>> Yes.
>> I don't get it right I get it wrong. I'm
an unfinished vessel. I'm like that
piece of clay on the the the sculptor's
hands that's being shaped by the the the
vagaries of life. Uh but
if you have once you figured out what
that is for you,
>> then you can withstand whatever that
storm may be whenever it comes. And my
dad said to me, you do not get to choose
your time of testing, but you do get to
choose how you're going to respond at
that moment of testing.
>> Wow. And do you and do you just turn in
to yourself and make it about you or do
you turn out when all those eyes are
looking at you
>> and you're ready to lead forward.
>> This has been like a master class today.
I'd love to meet your father, too. My
goodness.
>> Um Jim,
>> thank you.
>> This was extraordinary today.
>> Thank you for having me. It was it was
so much fun.
>> It flew by. Michael, thank you so much
for organizing this. And uh that was
Admiral James Crawford. Everybody,
>> by the way, he's the president of Texas
Southern University. You should go check
out that university. You're thinking of
sending your kids somewhere because you
can obviously tell they'd be in great
hands with this leader with this man.
Thank you so much.
>> Thank you. It was a pleasure.
>> Today was tremendous everybody. God
bless you. Share this episode with
anybody who wants to lead better, who
wants to strengthen their faith, or
wants to know anything about their
education in their life. All right, you
guys. God bless you. Max out. Heat.
Heat.
Ask follow-up questions or revisit key timestamps.
This video features an interview with Vice Admiral James Crawford, the President of Texas Southern University, focusing on leadership, service, and personal values. Crawford shares his experiences from his time in the Navy, including being present at the Pentagon during the 9/11 attacks and his involvement in the mission to capture Osama bin Laden. He discusses the core values of faith, family, and service that have guided his life and career, and how these principles informed his transition from military service to leadership in education. The conversation delves into the importance of servant leadership, authenticity, humility, and the
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