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How Clean Is Your Bathroom? - Glassman Archive

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How Clean Is Your Bathroom? - Glassman Archive

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241 segments

0:11

How about quality control? You got an

0:12

issue there?

0:14

Show of hands.

0:16

I know there's always a there was a lot

0:17

of

0:18

talk about it.

0:21

Um

0:22

there's a there's a natural kind of

0:24

Gaussian distribution, bell-shaped curve

0:26

to quality of affiliates, the trainers.

0:30

And uh

0:31

you know, so you got you got a a a a few

0:34

really really bad ones and a few really

0:36

really good ones.

0:38

And then kind of some average that sits

0:40

at the top of the curve.

0:42

Here's the deal.

0:45

The the from that axis and you you

0:48

picturing this as bell curve, so I got

0:49

the poor ones in the skinny end. I You

0:51

probably can't see this, but I'll draw

0:52

it anyways cuz it's what I do. So I got

0:55

a certain number of

0:57

limited number of bad ones here. It's

0:59

the F students and the A students, the

1:01

good ones. And then we got your

1:03

run-of-the-mill good guy, right? Just

1:06

average affiliate.

1:07

Um from left to right on this X axis uh

1:12

this is the this is the mapping of their

1:14

influence.

1:16

And so you got a guy who sucks

1:18

or she sucks.

1:20

They're generally standing there in the

1:21

gym all by themselves.

1:24

And they got a story to tell.

1:26

And I'll tell you what it is.

1:28

It's at this guy

1:30

with all the clients

1:32

who's good

1:35

is his problem.

1:36

And the song he sings and sings loud and

1:38

clear is one of quality control.

1:41

It's kind of a weird thing.

1:43

And so I've got I've got these people

1:44

screaming about the the you know, it's a

1:47

it's a very it's a very small number

1:49

screaming about the quality of

1:50

affiliates. And the closer we look and

1:52

the deeper we dig, we find out that

1:54

yeah, we have a quality control problem

1:55

and they are it.

1:57

And when they fail, we kind of like

1:59

bye-bye, you know?

2:01

Good luck at your next venture.

2:03

I don't know of a very busy trainer

2:06

where it's not obvious why they're very

2:08

busy.

2:09

Hang out in their box, and I like these

2:10

people. I would train here.

2:13

One of the things that I wanted to get

2:14

across this weekend, and I and it it I

2:16

didn't want it to I don't want to

2:17

lecture you. I like talking to you and

2:18

talking with you, but one of the things

2:20

I wanted to talk to you about

2:22

um was it uh

2:25

uh

2:28

We we give a lot of attention and a lot

2:31

of discussion about the quality of

2:33

movement.

2:34

And I'm here to tell you that that's not

2:36

what makes or breaks a trainer, and it's

2:38

not what determines a good one or a bad

2:40

one necessarily. It's It's It's It's

2:42

It's not one of the major factors.

2:45

It really isn't.

2:47

I'll tell you just to name one for

2:49

instance. I'll tell you something way

2:50

more important than the quality of your

2:52

training in terms of whether your

2:55

deadlift technique is exquisite or not.

2:58

Okay? Whether you're up to level two

3:00

snuff or not. And that is simply how

3:04

clean your bathroom is.

3:08

Does that come as a surprise to you?

3:10

If If If in your demoing a clean, you

3:14

pull a little bit with your arms,

3:17

and maybe your grip's not quite right,

3:20

and uh suppose you you catch a

3:23

not at full hip extension,

3:25

and then kind of fake it and drop back

3:27

down and pop back up,

3:29

and it it's like just not level two

3:31

training quite.

3:33

What that suggests to me is that it's a

3:35

work in progress.

3:36

That you've got more learning to do.

3:39

That you that there's some development

3:40

that awaits you that's going to be

3:42

that's going to be transformative of

3:44

your understanding and your ability to

3:45

perform and teach.

3:48

When I go into the gym and see a dirty

3:50

bathroom, what I see is that you don't

3:52

give a [ __ ]

3:54

And that's fatal.

3:58

There's There's no amount of There's no

4:00

There no amount of poverty or lack of

4:02

clients that excuses a dirty bathroom.

4:05

And it's And And a dirty bathrooms

4:07

aren't my thing. Yeah, I you know, kind

4:10

of. But But I want you to understand

4:12

that it's it's a symbol for something

4:15

more important than the bathroom.

4:17

And that is for how much you care.

4:22

For how much you care.

4:24

And

4:25

I can fix I can fix bad training. I

4:28

can't fix you don't care.

4:32

I can't give you pride where you don't

4:33

have it.

4:35

That I That I don't know how to do.

4:38

But I can straighten out that pulling

4:39

with the [ __ ] arms, and pretty quick.

4:43

And so really all you need to bring to

4:45

the game

4:46

is a love of a client, a lot of pride, a

4:49

profound commitment. And that manifests

4:52

in a clean floor, a clean bathroom,

4:55

being there on time, loving your

4:57

clients,

4:58

getting to know them,

5:00

getting getting into their hearts and

5:02

souls,

5:03

becoming becoming friends with them.

5:06

And I And I can see it right when I walk

5:10

through the door, I know.

5:12

Cool thing What I'm telling you is this

5:14

really easy.

5:16

Once you care, once you're fully

5:18

committed,

5:19

the rest will fall into place, and it's

5:21

just a matter of time.

5:22

And every time I come visit you, your

5:24

movement patterns and your and the

5:25

movement patterns of your of your

5:27

charges will look better and better and

5:28

better.

5:31

Let me tell you something else a dirty

5:32

bathroom will do.

5:36

It will scare off

5:38

the most important clients to your

5:39

business.

5:42

Now, can you run a thriving gym with a

5:44

dirty bathroom?

5:46

Oh, hell yeah.

5:48

I tell people you could shave your head

5:50

bald and tattoo a swastika on your

5:52

forehead

5:54

and get clients.

5:57

I also know what your clients will look

5:58

like.

6:02

Not my cup of tea, but

6:05

I'm I'm sure it could be done.

6:09

But here's what a dirty bathroom will do

6:10

for you.

6:12

All those people in your community

6:14

that are hugely influential

6:18

and have the means to support you and

6:20

your efforts

6:23

will not want to come around.

6:25

I got a shocker for you.

6:30

You should strive, you should hope, you

6:34

should watch and look for an

6:36

ever-increasing

6:38

average annual income of your client

6:40

base.

6:42

Now, let me give you one good reason why

6:44

you want to do that.

6:46

So you can help poor people.

6:51

Do you understand that?

6:54

Lauren and I ended up with a couple of

6:56

billionaire clients.

6:59

And what they allowed us to do

7:02

was

7:03

extend generosity to people that didn't

7:06

have the means to work with us.

7:09

And as a result of that,

7:11

we were able I mean look, you we all

7:13

know Steve Liberati, right? He's a he's

7:14

a Brandy's doing he's doing blessed,

7:17

wonderful. I'm not a I'm not a religious

7:18

man, he's doing God's work.

7:20

It's amazing what he's doing.

7:22

But he hasn't been able to help a

7:23

fraction of the people that Lauren and I

7:25

have been able to help.

7:27

Why?

7:28

He doesn't have the backing.

7:31

When we give scholarships, we call them,

7:34

for training,

7:36

for for seminars,

7:39

for the journal,

7:40

that's coming on that's coming because

7:42

of the generosity of the people that

7:44

have means that have come into our

7:46

lives. I had a client that paid me twice

7:49

my going rate to travel to her house and

7:51

work with her and her husband.

7:54

And he would typically come downstairs

7:56

3, 4, 5 hours late and the clock was

7:58

running.

7:59

And I sat there in the garage and I

8:01

wrote the first 2 years of the journal.

8:05

How's that for a deal?

8:07

And when it came time to expand the gym,

8:10

there they were, checkbook in hand. We

8:13

want to help. We want to contribute. We

8:15

want to give.

8:17

We went to pay back the money and they

8:18

said, "No, we're not going to take it.

8:20

It's If you ever become wealthy, I'll

8:21

take it then."

8:23

I keep asking her, "Am I wealthy yet?"

8:25

She's No, not yet, you're not.

8:29

Do you understand you want those people?

8:35

They're in your community.

8:37

Every one of you Every community I

8:39

haven't been to a community where there

8:40

aren't people with with means.

8:44

And they're going to

8:45

they're going to insist on a clean

8:47

bathroom.

8:49

And they're disproportionately

8:50

influential in your community. They can

8:53

help facilitate anything that you want

8:55

to do.

8:58

Especially help disadvantaged people.

9:04

Do you understand?

9:09

What else?

Interactive Summary

The speaker argues that technical training expertise is secondary to genuine care and commitment when running a successful gym. He uses a dirty bathroom as a symbol of carelessness, explaining that it can deter high-value clients who possess the means to support the gym and enable the trainer to extend financial aid to those in need.

Suggested questions

2 ready-made prompts