How Clean Is Your Bathroom? - Glassman Archive
241 segments
How about quality control? You got an
issue there?
Show of hands.
I know there's always a there was a lot
of
talk about it.
Um
there's a there's a natural kind of
Gaussian distribution, bell-shaped curve
to quality of affiliates, the trainers.
And uh
you know, so you got you got a a a a few
really really bad ones and a few really
really good ones.
And then kind of some average that sits
at the top of the curve.
Here's the deal.
The the from that axis and you you
picturing this as bell curve, so I got
the poor ones in the skinny end. I You
probably can't see this, but I'll draw
it anyways cuz it's what I do. So I got
a certain number of
limited number of bad ones here. It's
the F students and the A students, the
good ones. And then we got your
run-of-the-mill good guy, right? Just
average affiliate.
Um from left to right on this X axis uh
this is the this is the mapping of their
influence.
And so you got a guy who sucks
or she sucks.
They're generally standing there in the
gym all by themselves.
And they got a story to tell.
And I'll tell you what it is.
It's at this guy
with all the clients
who's good
is his problem.
And the song he sings and sings loud and
clear is one of quality control.
It's kind of a weird thing.
And so I've got I've got these people
screaming about the the you know, it's a
it's a very it's a very small number
screaming about the quality of
affiliates. And the closer we look and
the deeper we dig, we find out that
yeah, we have a quality control problem
and they are it.
And when they fail, we kind of like
bye-bye, you know?
Good luck at your next venture.
I don't know of a very busy trainer
where it's not obvious why they're very
busy.
Hang out in their box, and I like these
people. I would train here.
One of the things that I wanted to get
across this weekend, and I and it it I
didn't want it to I don't want to
lecture you. I like talking to you and
talking with you, but one of the things
I wanted to talk to you about
um was it uh
uh
We we give a lot of attention and a lot
of discussion about the quality of
movement.
And I'm here to tell you that that's not
what makes or breaks a trainer, and it's
not what determines a good one or a bad
one necessarily. It's It's It's It's
It's not one of the major factors.
It really isn't.
I'll tell you just to name one for
instance. I'll tell you something way
more important than the quality of your
training in terms of whether your
deadlift technique is exquisite or not.
Okay? Whether you're up to level two
snuff or not. And that is simply how
clean your bathroom is.
Does that come as a surprise to you?
If If If in your demoing a clean, you
pull a little bit with your arms,
and maybe your grip's not quite right,
and uh suppose you you catch a
not at full hip extension,
and then kind of fake it and drop back
down and pop back up,
and it it's like just not level two
training quite.
What that suggests to me is that it's a
work in progress.
That you've got more learning to do.
That you that there's some development
that awaits you that's going to be
that's going to be transformative of
your understanding and your ability to
perform and teach.
When I go into the gym and see a dirty
bathroom, what I see is that you don't
give a [ __ ]
And that's fatal.
There's There's no amount of There's no
There no amount of poverty or lack of
clients that excuses a dirty bathroom.
And it's And And a dirty bathrooms
aren't my thing. Yeah, I you know, kind
of. But But I want you to understand
that it's it's a symbol for something
more important than the bathroom.
And that is for how much you care.
For how much you care.
And
I can fix I can fix bad training. I
can't fix you don't care.
I can't give you pride where you don't
have it.
That I That I don't know how to do.
But I can straighten out that pulling
with the [ __ ] arms, and pretty quick.
And so really all you need to bring to
the game
is a love of a client, a lot of pride, a
profound commitment. And that manifests
in a clean floor, a clean bathroom,
being there on time, loving your
clients,
getting to know them,
getting getting into their hearts and
souls,
becoming becoming friends with them.
And I And I can see it right when I walk
through the door, I know.
Cool thing What I'm telling you is this
really easy.
Once you care, once you're fully
committed,
the rest will fall into place, and it's
just a matter of time.
And every time I come visit you, your
movement patterns and your and the
movement patterns of your of your
charges will look better and better and
better.
Let me tell you something else a dirty
bathroom will do.
It will scare off
the most important clients to your
business.
Now, can you run a thriving gym with a
dirty bathroom?
Oh, hell yeah.
I tell people you could shave your head
bald and tattoo a swastika on your
forehead
and get clients.
I also know what your clients will look
like.
Not my cup of tea, but
I'm I'm sure it could be done.
But here's what a dirty bathroom will do
for you.
All those people in your community
that are hugely influential
and have the means to support you and
your efforts
will not want to come around.
I got a shocker for you.
You should strive, you should hope, you
should watch and look for an
ever-increasing
average annual income of your client
base.
Now, let me give you one good reason why
you want to do that.
So you can help poor people.
Do you understand that?
Lauren and I ended up with a couple of
billionaire clients.
And what they allowed us to do
was
extend generosity to people that didn't
have the means to work with us.
And as a result of that,
we were able I mean look, you we all
know Steve Liberati, right? He's a he's
a Brandy's doing he's doing blessed,
wonderful. I'm not a I'm not a religious
man, he's doing God's work.
It's amazing what he's doing.
But he hasn't been able to help a
fraction of the people that Lauren and I
have been able to help.
Why?
He doesn't have the backing.
When we give scholarships, we call them,
for training,
for for seminars,
for the journal,
that's coming on that's coming because
of the generosity of the people that
have means that have come into our
lives. I had a client that paid me twice
my going rate to travel to her house and
work with her and her husband.
And he would typically come downstairs
3, 4, 5 hours late and the clock was
running.
And I sat there in the garage and I
wrote the first 2 years of the journal.
How's that for a deal?
And when it came time to expand the gym,
there they were, checkbook in hand. We
want to help. We want to contribute. We
want to give.
We went to pay back the money and they
said, "No, we're not going to take it.
It's If you ever become wealthy, I'll
take it then."
I keep asking her, "Am I wealthy yet?"
She's No, not yet, you're not.
Do you understand you want those people?
They're in your community.
Every one of you Every community I
haven't been to a community where there
aren't people with with means.
And they're going to
they're going to insist on a clean
bathroom.
And they're disproportionately
influential in your community. They can
help facilitate anything that you want
to do.
Especially help disadvantaged people.
Do you understand?
What else?
Ask follow-up questions or revisit key timestamps.
The speaker argues that technical training expertise is secondary to genuine care and commitment when running a successful gym. He uses a dirty bathroom as a symbol of carelessness, explaining that it can deter high-value clients who possess the means to support the gym and enable the trainer to extend financial aid to those in need.
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