AI Adoption Curve
296 segments
We certainly have gone beyond whether if
we will use AI, but rather how we will
use AI. But we still see AI adoption
curve lag behind expectations,
especially when it comes to looking at
them from the enterprise level. And
here's one way to dissect the industry
into three segments. AI applications,
agentic applications, and AI native. So
given this framework, I'll be covering
how AI adoption plays at each of these
segments and drill down on specific on
barriers in AI adoption. A quick shout
out to Woven sponsoring this video. More
on them later. AI applications solve
immediate problems that are meant to
help us with tasks. Applications like
Chacha PT, Perplexity, and Copilot fit
into this category. And you can use them
at your disposal without changing how
you get work done. You can use this tool
optionally to get something done or just
do it the old way without it. Totally up
to you. And typically these applications
have lower barriers to entry from you
since it's relatively non-invasive in
nature and require little upkeep and
little information from you or your
system. So AI adoption on the AI
application level is a lot higher since
the barrier to entry is extremely low
and they more or less help you get
things done faster on a task level.
Agentic applications are a bit more
invasive than AI applications because
they are autonomous by nature. The
barrier to entry is slightly higher
since they require more from you and
your systems to get going. And they're
meant to go beyond a simple task
completion tool, but deeper into the
workflow. And contrary to popular
belief, agentic applications are
actually pretty rare, mostly because
people either aren't ready for it or
they just don't want them because it
generally doesn't solve the right
problem. And finally, AI native, which
is a relatively new and uncharted
territory, but worth mentioning because
it's sort of like the golden snitch from
Harry Potter, where catching the golden
snitch is difficult, but if someone ends
up catching it, the game ends in your
favor, even if you are losing the game
in the first place. The idea behind AI
native is that everything starts and end
with AI systems front to back. So,
tasks, workflows, and systems, all of
it. And while you might have a lot of
skepticism towards AI native, since most
organizations try to adopt AI from
outside in, meaning they try to automate
existing tasks using AI applications,
then transition into agentic
applications to automate workflows and
then finally apply AI systematically.
But if you think about it from startups
that have the luxury of starting from
scratch, this fits into the narrative of
golden snitch analogy where if executed
right, it could be just as viable as the
other way around. Now keep in mind that
the topic is not about what strategy
works best in adopting AI but rather
looking at the current landscape of AI
based applications and how they are
being adopted by the public and
organizations to draw insights on what
AI adoption actually looks like. Let's
start with an application that we are
all familiar with which is Chacht. The
reason why Chacht is a really good
example to start with is because the
barrier to using Chacha PT is probably
lower than most AI applications that we
have today. And that's because the
learning curve is so low to start using
it. And you don't need to connect chach
with other systems to start seeing
values from it. You just log in and
start asking questions. But just as easy
as it is to start using chach, a lower
barrier to entry typically means lower
return on value. Meaning if you look at
it from return on investment for chacha,
it's somewhat fixed to the amount of
work going in to get the value out. For
example, if you wanted to use Chachip
Piti to write an essay, you put in all
the work in defining the scope and
parameters of the essay to get around
70% of the work done by Chachi PT. So
the value that Chachip brings is
somewhat tied to the effort that you put
in since it's an isolated system that
only helps you with the tasks that you
give, which in this case is writing an
essay. Another example is coding agents
like claude code or client. Even though
these applications are advertised as
agentic applications, in reality we use
them to solve specific tasks like
writing code, modifying code, and code
reviews. So here, even though cloud code
carries out tasks agentically where it
autonomously reads and writes code in
your codebase, they are not a true agent
in a sense because they don't go beyond
a simple task completion tool. In other
words, completing tasks agentically is
not the same as agent autonomously
completing tasks. And meanwhile, we have
news articles like the Anthropic CEO
saying that AI could be writing 90% of
their code within six months. Meta also
saying 20 to 30% could be written by AI
and Microsoft also saying that 30% of
the code in Microsoft could be written
in AI. So looking at these figures, it
certainly feels like AI is about to
disrupt the entire coding industry. But
the reality is that these projections
are still focusing on a task level.
Meaning because AI applications are
getting more and more effective in task
completion like writing new code,
modifying existing code and reviewing
code, the AI applications are more like
task delegation tool where we ask AI to
complete a specific task and delegating
tasks are important especially when it
comes to hiring people. Which is why I
wanted to do a quick description of
Woven sponsoring this video. I've been
looking to hire a software developer in
my previous company and one thing I
always found was that candidates always
had different skill sets and some people
were really good at code reviews and
others were good at system debugging and
now with AI agentic programming. So
coming up with coding evaluations for
each role took a lot of time and effort
to build scenarios and give feedback. It
just wasn't fun for everyone involved in
the process. Woven is a humanpowered
technical assessment tool that makes
hiring streamlined. So, if you're
looking to hire engineers, Woven is
offering 14 days free trial with 20% off
of your first hire. Check the link in
the description. So, while we truly are
seeing complete disruption on task level
where tasks like writing code, reviewing
literature, modifying existing code, and
code reviews, things start to look
differently when it comes to agentic
applications. Even though AI
applications can certainly complete
tasks agentically, agentic application
is a different paradigm where it goes
beyond task completion but rather
workflow automation and autonomous
execution. Let's think of this scenario.
Let's say I wanted to sell you an AI
calendar app, but I gave you two
different explanations. First, this is
an AI application that helps you manage
your calendar. And second, this is an AI
application that manages your calendar.
Although the wording is similar, the
impact is quite different. The first
statement, the AI application that helps
me manage my calendar. I would be more
inclined to use it since I don't have to
change how I already manage my calendar,
but it could help with calendar related
tasks like adding appointments and
changing schedules. In other words,
trying this application doesn't require
me to change how I currently manage my
calendar, but it's more or less a faster
way to get done what I already get done.
But the second statement is quite
different. Since it's an applications
that manage my entire calendar, I would
be more reluctant to try it because I
have to relinquish how I already manage
my calendar to this new agentic
application. So the core difference here
is that AI applications helps you solve
the problem you already know that you
have since when you ask something it
completes calendar tasks but within your
existing workflow that you might already
be satisfied with. But Agentic
application is quite different. It tries
to take over the entire workflow even if
you never felt like the workflow itself
was a problem. This kind of shift can
cause unnecessary friction. So there in
lies the current gap in AI adoption when
it comes to agentic application which is
are agentic applications truly solving
the right problem that people have.
What's actually common to see is that we
have a situation where agentic
applications become an overkill and
people essentially reduce agentics
application into a simple task
completion tool. Sort of like owning a
Lamborghini but living in a school zone.
And that's because while an agentic
application might be more powerful than
AI application, solving problems that
exist on a workflow level is so unique
and complex that it's hard to not throw
the baby with a bathwater. And here's a
really cool analogy. In computer
science, there's a common metric called
time and space complexity where it
measures the scalability of performance
as the input size scales. For example,
if the complexity is O of N^ squ, that
means that if you double the input size,
the upper bound in time and space that's
needed to solve that problem is
quadrupled. So this makes scaling very
inefficient. Now, if you transfer this
kind of framework into AI adoption and
the input size is human resources, we
can draw a similar insight where as the
size of the organization grows, the
complexity in adopting AI likely grows
unscalably. In other words, adopting AI
into an organization that has 100
employees will take proportionately less
complexity than an organization that has
a thousand employees. And this is why
most gains in value from AI are still
reduced down to the individual rather
than the sum. In other words, employees
are finding ways to improve their
individual tasks to code faster, code
better, and execute tasks rather than
trying to use AI on an organizational
level. And trying to force AI into an
organization often creates an uglier
outcome at the expense of making some
parts really good. And this is also
reflected in the Dora report that says
that AI is an amplifier that magnifies
the strength of high performing
organizations and the dysfunctions of
struggling ones. The report goes on to
say in well-aligned organizations AI
amplifies flows in fragmented ones it
exposes pain points. So there in lies
the question is AI adoption capped at
the task level? Meaning, are AI
applications only as helpful as helping
individuals complete tasks? Or are we
yet to see how AI can transform beyond
individuals in completing tasks and
towards a true agentic system where it
can autonomously decide how to interact
with the real world and bring value in
an organizational level. Similar
sentiment can also be found in the Dora
report that says without intentional
changes in workflows, roles, governance,
and cultural expectation, AI tools are
likely to remain isolated boosts in an
otherwise unchanged system, a missed
opportunity. To scale AI's impact,
organizations should invest in
redesigning their systems. So, are we
better off adopting AI from inside out
rather than outside in? Meaning, will
organizations that master every tasks
with AI outperform newer organizations
that might adopt AI natively, but with
the advantage of pivoting to changing
demands by employing AI at every stage
of the company.
Ask follow-up questions or revisit key timestamps.
The video discusses the adoption of AI, distinguishing between AI applications, agentic applications, and AI-native approaches. AI applications, like ChatGPT, offer task-based assistance with low barriers to entry but limited return on investment, often being used to augment existing workflows rather than transform them. Agentic applications, designed for autonomous workflow automation, face higher adoption barriers and are often underutilized or reduced to task completion because they may not address immediate, perceived problems. AI-native, a newer concept, involves building systems entirely around AI, which is challenging for established organizations but potentially advantageous for startups. The adoption of AI is currently more effective at the individual task level, magnifying existing organizational strengths or weaknesses, as highlighted by the Dora report. True organizational-level AI transformation requires intentional changes in workflows, roles, governance, and culture, suggesting a need to redesign systems rather than just integrate AI into existing ones.
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