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Fighting Sexism & Winning: The Founder Behind The $1Billion Dollar Tech Company Bumble

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Fighting Sexism & Winning: The Founder Behind The $1Billion Dollar Tech Company Bumble

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2451 segments

0:00

I'm legally really not meant to comment

0:02

on the Tinder Times. And I don't even

0:04

know if I've told the story,

0:07

but

0:09

Whitney Wilpurd, the CEO and founder of

0:11

Bumble. Whitney became one of the few

0:13

women who can add billionaire to her

0:15

title. The dating app that puts women in

0:18

charge of making the first move. Making

0:20

the first move can change your life, but

0:22

you have to do it. No one can do it for

0:24

you. Which would then become Bumble's

0:26

entire mantra. I've seen all the things

0:28

that Bumble have done over the years,

0:30

and it's always seems to be original in

0:32

its nature.

0:33

It was a lot of these tiny hacking

0:35

concepts that made no sense. No one had

0:37

ever done these things before, but if

0:39

you understand what moves and motivates

0:42

people, then you have this opportunity

0:44

to connect with them. And so that's been

0:46

the superpower of ours over the years.

0:48

As 31 years old, you're the youngest

0:51

woman to take a company public.

0:52

What's the personal toll on you in those

0:55

moments?

0:56

It's been pretty dark. It's been pretty

0:58

heavy.

0:59

Your departure from Tinder read to me

1:01

like it was horrific and sexist.

1:03

It was soul crashing. I was being

1:06

described in all sorts of ways. I had

1:09

reporters trying to go through my window

1:11

and it was really violating. There's a

1:13

whole persona that's been created about

1:15

me out there in the world. How am I ever

1:17

going to escape this? I was 24 years

1:19

old.

1:22

If I asked your teams, what would you

1:24

like as a leader? What would they say to

1:25

me?

1:25

I don't know. We did ask them.

1:28

Oh,

1:28

so

1:33

[Music]

1:39

Whitney,

1:41

what is the early context

1:44

that I would have to understand about

1:46

you and your life to understand you?

1:50

I think

1:52

probably broken gender dynamics.

1:56

growing up. I So I grew up in Salt Lake

1:58

City, Utah.

2:00

I don't know if you know much about Salt

2:02

Lake City, Utah.

2:03

Yep. So it's a very LDS is kind of the

2:08

formal religious term um or better known

2:11

as Mormon place.

2:14

And my dad is Jewish and my mother is

2:18

Catholic. So, I'm already total

2:23

um anomaly in this place. And it's a

2:26

very tough community to fit into when

2:29

you don't

2:31

look, act, behave like everybody else or

2:34

have the exact same belief systems. And

2:37

the Mormon faith and the LDS faith, not

2:40

to generalize, but it's very much a

2:44

community, or at least it was. I was

2:45

born in 1989. So, growing up back in the

2:49

90s, it was very much um a man's world

2:52

where the man is um the you know the

2:57

bread winner, the man is out, mom is at

3:00

home in an apron and everyone follows

3:03

rules, lots of rules, uh very strict

3:06

rules in fact. And I think I always grew

3:09

up with a

3:13

conflicting set of values to my

3:15

community to this ecosystem I was placed

3:18

in or was raised in rather and then that

3:22

started to come out in relationships. So

3:25

my first, you know, real boyfriend that

3:27

I ever had, it was quite toxic. And

3:30

these were kind of um these undertones

3:33

of my entire life that would then set

3:36

the stage for my entire career.

3:39

Using that first relationship, that

3:41

first sort of toxic relationship as an

3:42

example of how your belief system at

3:45

that point was causing problems. Um

3:48

could you give me some color to to what

3:50

you mean there?

3:50

Yeah, it was a it was, you know, it was

3:53

a new experience for me. I was a young

3:55

young girl at the time and I think there

3:59

was this set of behaviors I was expected

4:01

to adhere to to be on his rules his his

4:08

um you know what he believed was right

4:11

and it was quite demoralizing frankly

4:15

and I don't think at the time I fully

4:17

recognized what was taking place until

4:20

later in life but it set the stage for

4:22

me about unhealthy relationships And I

4:24

recognized just how unequal women were

4:29

when it came to their romantic

4:31

relationships. So if you were to fast

4:33

forward, here I am running this business

4:36

where women make the first move, which

4:39

when I put that into the product in 2014

4:42

was squawkked at and eyes were rolled

4:46

and people couldn't understand why we

4:48

would do such a thing because women

4:50

aren't supposed to talk first. So if you

4:52

look at that moment of a business being

4:56

born, there's so much more than just a

4:59

Eureka thought. It's really pent up

5:03

years and years of confusion, passion,

5:07

purpose brewing to essentially be born

5:11

into this moment of bumble.

5:14

Were you rebelling at all against that

5:15

environment or that belief system? I

5:18

think there was

5:21

two sides of that coin. There was the

5:24

side that wanted to fit in, desperate to

5:27

be a part of my community, desperate to

5:30

be a part of what was around me and to

5:33

fit in and to fit the mold because

5:35

that's humans. Humans want to fit into

5:38

their environments. They want to be

5:40

accepted. No one wants to be the child

5:43

sitting alone at the lunch table. This

5:45

is what devastates humans to be left

5:48

out, right? So, there was a part of me

5:50

that so desperately wanted validation

5:53

and to fit. And then there was a part of

5:55

me that said, "This is wrong. This

5:57

doesn't feel right. This feels against

6:00

my soul. This doesn't feel like how

6:05

things should be." And I feel like

6:08

that's been a theme of my life. There's

6:09

been duality on on this topic in every

6:14

every situation I've been in. And that's

6:17

that's part of navigating it.

6:19

How do we navigate that duality? Because

6:21

we all we all experience those sort of

6:24

conflicting needs at the same time.

6:26

Often one of them is like an external

6:28

one can colliding with an internal need

6:30

that's going unmet. And it feels

6:32

sometimes like we have to choose as you

6:34

said like the external comfort of

6:36

fitting in or validation versus like

6:38

this doesn't feel good to me.

6:40

Yeah.

6:40

Inside.

6:42

I think for me at least

6:47

I have to live in a place of

6:49

authenticity.

6:51

And I've lived in chapters of my life

6:54

that were not authentic. That I knew

6:57

what I was participating in or what I

7:00

was doing didn't feel authentic to what

7:03

I really believed in or what I knew to

7:05

be right. Um, and genuinely authenticity

7:09

wins. That's my fundamental belief. And

7:12

I think that when you follow and chase

7:15

that authentic space,

7:18

the world opens up for you. the world

7:20

unlocks.

7:22

Sometimes in the short term when we

7:23

especially if we've had a prolonged

7:25

period of being inauthentic, what we've

7:27

done accidentally and inadvertently is

7:29

created an environment and a community

7:31

and a job and a and a and an environment

7:34

where that's built on that

7:35

inauthenticity. So to make the change to

7:38

to one day be like, do you know what?

7:39

Today I'm gonna be authentic requires it

7:42

seems like quite a lot of short-term

7:43

loss, espec disapproval. people going

7:46

stay stay stay stay stay stay stay stay

7:47

stay stay stay stay stay stay stay stay

7:47

stay stay stay stay stay stay stay stay

7:48

stay stay stay stay stay stay stay stay

7:48

stay stay stay stay stay stay stay stay

7:48

stay stay in line stay who we thought

7:49

you were you know be the person that we

7:51

resonated with even if that was your

7:53

inauthentic self so that like I think I

7:56

see so many people kind of contend with

7:57

that they want they kind of might know

7:59

who they are that voice inside but the

8:01

apparent cost of pursuing it seems cir

8:04

as mom and dad and my boyfriend and I'd

8:07

have to leave the city and my job and my

8:08

friendship you know

8:09

of course you have to leave the tribe

8:12

yeah that's terrifying

8:14

terrifying

8:15

It's almost

8:18

unimaginable for people. And

8:22

I've been there. I've felt that feeling

8:24

before. And I think this is why so many

8:26

people stay in whatever situation

8:30

they're in, stay in a marriage, stay in

8:33

a business, stay in a church, stay in a

8:37

team, stay in a you name it. This is

8:41

what perpetuates the cycle of of the

8:45

quest to

8:47

fit in versus

8:50

just truly being who you really are. And

8:53

so that age-old saying, be yourself,

8:55

it's harder than it looks. It's really

8:57

hard and it comes with a lot of risk and

9:00

it's scary and it's dangerous and what

9:01

if I fail and what if no one likes me

9:05

and what if everyone judges me? These

9:07

are real things, but at the end of the

9:09

day, nothing could be worse than having

9:13

a broken relationship with yourself,

9:15

right? I personally think a broken

9:17

relationship with yourself is more toxic

9:21

than a pseudo phony good relationship

9:25

with a hundred other people.

9:27

But it's hard to give ourselves that

9:30

love and compassion. We're hard on

9:32

ourselves. The things we say to oursel

9:35

is something we would never say to

9:36

another ever. I mean, think about that

9:39

rhetoric, the internal self-t talk. We

9:41

would never say those things to other

9:43

people, right? And the compliments we

9:45

pay others, it's very hard to pay

9:48

ourselves. So, when you think about that

9:50

narrative, how can we expect people to

9:52

have the confidence and courage to be

9:54

authentic to themselves if they're not

9:55

even willing to accept themselves? So, I

9:59

think that's a big piece of it, right?

10:00

And I've watched

10:03

over the years women I grew up with in

10:05

Salt Lake City just now in their 30s.

10:09

They're coming out of their cage.

10:11

They're quite literally coming alive and

10:14

they're taking to Tik Tok and to social

10:16

media and they're taking to all these

10:19

platforms

10:20

like a roaring lion saying I'm alive and

10:24

I've been hiding and I've been living by

10:26

standards and I've been living by rules

10:28

and I've been living by X Y and Z and

10:30

it's not authentic. So at some point it

10:34

will burst open you know like that the

10:37

truth is the truth does prevail.

10:40

When you were when you were 18 what was

10:42

acceptance or success to you? What if I

10:44

asked you at 18 years old what you want

10:46

to be post uni when you grow up? What

10:49

would the answer have been at that

10:50

point?

10:52

Well the answer of what I really wanted

10:54

to be was not what I would have said

10:56

because I would have said something to

10:57

fit in. Right? That's standard. So, I

11:00

think the young women when I was in

11:02

college all wanted to go work for a

11:03

fashion brand or get a job at a bank or

11:06

be successful and they wanted to get

11:07

married and they wanted to find someone

11:11

that they could marry, settle down with,

11:14

have kids with eventually, maybe not

11:15

next year, but that was part of the

11:18

program, right? This dating game exists

11:21

as college students. And

11:24

this is where the undertones of Bumble

11:28

started to really form because I

11:30

remember being in college and

11:33

being completely judged and made fun of

11:37

by girlfriends of mine if I texted a guy

11:39

first. I remember I went on a date which

11:42

was so out of my character. I really,

11:43

believe it or not, being so ingrained in

11:45

the dating world. I think I've been on

11:47

maybe three dates in my life. That

11:48

sounds weird, but I went on a date and

11:51

then I texted the guy afterwards. And

11:54

they were like, "Oh no, you have

11:57

committed a sin. A sin. Like you should

12:00

be ashamed of yourself." It made me cry.

12:03

I felt so embarrassed. I felt so

12:05

ashamed. And I remember thinking, "This

12:07

is wrong. What is wrong with you? Why

12:10

why can we not text? Who wrote these

12:12

rules? What are these rules? These ru

12:14

rules are ridiculous." So this this

12:17

desire to break the rules, change the

12:20

rules, rewrite the rules was something I

12:22

inherently felt deep down. But

12:25

everybody's felt that, you felt that,

12:27

everybody has felt that it's just who

12:29

chooses to go and actually act on it is

12:32

the difference. Do you I was I was

12:34

thinking then when you when you talked

12:36

about um being 18 and having this kind

12:39

of sort of social expectation of what

12:40

success would look like and then having

12:42

a family was the orientation of a lot of

12:44

young women at that point. Do you think

12:46

there are any gender differences that

12:49

are innate to us that have

12:52

a bearing on the path or the way that we

12:55

show up that are innate? I not social

12:58

constructs, but do you think there's

12:59

anything in us as as men and women that

13:02

makes us want different things from

13:03

birth innately?

13:06

You know, it's a good question. And I

13:08

have two little boys right now. And I

13:12

think a lot of this is imposed on us as

13:15

a society. I really do. I think the toys

13:18

we buy our children and the clothes we

13:21

put on our children and the shows we

13:23

show our children, you have to really

13:25

ask yourself, is this not truly forming

13:29

what they're interested in and what they

13:30

care about and what their ambitions are.

13:33

I do believe that

13:36

there may be something, and I see this

13:40

in men too,

13:43

to folks that genuinely want to have a

13:46

family and have children and be part of

13:49

that type of a life. And then folks that

13:51

just genuinely don't. But I don't really

13:53

see it with I don't think it's a gender

13:55

thing. I really think that these are

13:56

just a personal

13:58

soul level thing. But I think society

14:01

comes in

14:02

and puts bows on it or puts trucks on it

14:05

and says, "Here's your path." So, it's

14:08

it's interesting now raising kids seeing

14:10

if I really believe this nature versus

14:12

nurture thing. And I think there's

14:14

components to it, but I think it's

14:16

definitely more

14:19

imposed upon us by others around. This

14:22

morning, I was watching my son read a

14:24

book at breakfast. I don't know where he

14:26

found the book. I think it was something

14:27

he found at the restaurant. But I opened

14:29

it and it was a picture of a pig family

14:32

in a little house and you could see

14:33

everything in all the different rooms.

14:35

And daddy was upstairs in the bathroom

14:37

combing his hair in a suit and the pig

14:40

mom was in the it's like the pig family.

14:43

The piggy mom was in the kitchen in a

14:45

pink dress with an apron cooking eggs.

14:47

And I was just thinking to myself, here

14:50

is a almost three-year-old and these are

14:52

the books they're reading and it says,

14:53

"Where's daddy and where's mommy?" So,

14:55

we have to imagine that we we do some of

14:57

this to the to the kids around us.

15:00

Did you burn the book?

15:01

I I took a picture of it and raved about

15:03

it. I raged about it at work for about 3

15:05

hours and we will not be reading the

15:07

book again.

15:08

Okay, good.

15:09

What was your what was your formal

15:11

education per se? What was your in terms

15:13

of university or anything like that?

15:15

What did you study? Yeah. So, um I went

15:18

to a college in Texas and I really

15:22

wanted to go into marketing and I wanted

15:25

to go into advertising and marketing,

15:27

which is funny because now somehow I've

15:28

ended up there a little bit. Um and I

15:31

sat down for the test and completely

15:33

failed it. I could not answer any of the

15:35

questions. It was so confusing to me. It

15:36

was all about,

15:38

you know, return on investment and

15:41

television views and it was super, not

15:45

to be disrespectful, but super boring. I

15:47

was like, this is probably not for me.

15:49

But anyway, I did not get it accepted.

15:51

So I studied um international studies

15:54

and that was just this huge mix of

15:58

big people problems you know

16:00

globalization

16:02

anthropology women's studies gender

16:05

studies um international relations I

16:09

mean it was really fascinating and that

16:12

was the best marketing degree I could

16:15

have ever gotten because it's the study

16:16

of people why do people do what they do

16:19

and if you look at the business I'm in

16:20

I'm quite literally immersed all day

16:22

long into why do people date who they

16:25

date? Why do they want what they want?

16:27

How do they behave? Why do they get

16:29

aggressive? What causes aggression? What

16:31

causes online abuse? Where is this

16:34

stemming from? And this stuff is really

16:36

interesting. So, I'd say my education

16:38

really did help me connect those dots.

16:42

And as you leave that that degree,

16:45

that gap between like the working world

16:47

and leaving university, college, what

16:50

was that gap and how how what were you

16:52

thinking in that moment? Where were you

16:53

heading? What were you applying for?

16:54

Where were you um seeking the next

16:57

chapter of your life?

16:58

So I really wanted to be a travel

17:01

photographer, like a photojournalist,

17:04

and I had no training in that obviously,

17:07

but I was just obsessed with the idea.

17:09

And it's actually funny at the Bumble

17:11

office right now, we have this photo of

17:12

this incredible woman that I met in uh

17:15

Burma

17:16

and she is holding a Bumble lighter and

17:19

it's my

17:21

never made it to Nat Geo moment.

17:26

But that was my dream. I wanted to be a

17:28

Nat Geo photographer. And so I went

17:31

traveling through Southeast Asia.

17:32

Mhm.

17:33

And took a lot of photos. And I remember

17:36

on my travels thinking, gosh, there's

17:39

such a disconnect for someone trying to

17:41

explore a new country place. It's only

17:44

Trip Adviser. And if you follow Trip

17:45

Adviser, you end up eating a hamburger

17:48

in Laos at some version of a hard rock,

17:51

right? And this is not really the

17:53

experience. I thought, why can't I get

17:55

to know a local? I want to ride around

17:56

on the back of a moped in Laos, and I

17:58

want to go understand what do they do

18:00

here? Like, where do the 18-year-olds

18:02

go? What what what was their life like?

18:04

like what what does their day look like?

18:06

And I thought, why is there not an app

18:08

that does this? Why is there not

18:10

something on my phone that can put me in

18:13

touch with these people? But then of

18:14

course that idea fell by the wayside,

18:16

went into, you know, the back of my

18:18

brain somewhere and by chance one day

18:22

would end up in this wild world of

18:25

connecting people on the internet. So,

18:27

some of these things were already

18:29

brewing and already starting to bubble

18:32

up in ways that wouldn't totally expose

18:34

themselves yet.

18:36

By chance, you ended up in this weird

18:38

world of connecting people. What was

18:41

that chance?

18:43

So, the chance was

18:47

that I went to a dinner in Los Angeles

18:50

one night with one of my very dear

18:52

friends and she had been friendly with

18:57

um a couple of these these guys in LA

19:00

and we all ended up at dinner because um

19:03

I didn't end up driving back to my mom's

19:05

house that night. It got too dark and it

19:07

was quite a long drive. So, we all had

19:09

dinner and I was staying at her house

19:10

and one of the guys at dinner was um the

19:14

general manager of this incubator and

19:16

was telling me all about this incubator

19:18

and here I was a 22year-old just barely

19:20

22 if that even 2-year-old woman that

19:23

needed a job. I needed to make money. I

19:26

needed to find my way in the world. And

19:28

I had just been kind of adventuring and,

19:30

you know, seeing the world and exploring

19:32

and taking this very, you know,

19:37

risky path of not going straight into a

19:39

career and going to travel and going to

19:41

see the world and find my passion. And

19:43

he said, "Well, maybe you could take a

19:44

marketing job." And I said, "Okay, I'll

19:46

try. I mean, I'll call you tomorrow."

19:48

And he's like, "Okay." Probably thought

19:49

I'd never call. And I did. Long story

19:51

short, that incubator would be the

19:54

incubator where we ended up launching

19:55

Tinder. So, it was um by happen stance

20:01

that that connection happened. But I

20:04

think it was about taking advantage of

20:06

an opportunity, right? Seeing an

20:08

opportunity. And it didn't feel perfect.

20:10

And I think this is a good lesson for

20:12

people is the way it was described to me

20:15

at that dinner. People think, "Oh, well,

20:17

she got so lucky. She, you know, she met

20:19

the so- and so of so and so. That's not

20:21

what it was like. This that concept of

20:23

Tinder was never mentioned. It was never

20:25

called Tinder at the time. And it was a

20:27

totally different opportunity, but it

20:29

was putting my foot in the door of

20:30

something that would then turn into

20:32

something else and something else. And I

20:34

think so many people wait around for the

20:39

most perfect headline when it comes to

20:41

an opportunity that they can't really

20:44

see or read between the lines. And

20:46

everybody has that potential. Everybody

20:48

can do that. They just have to be

20:50

willing to say, "Well, this is a

20:52

stepping stone or this is a door that I

20:55

could bust open, right?" And I think

20:57

that's kind of how I've tried to

20:59

approach most things in my career.

21:01

It's so so true. It's, you know, that

21:03

moment there, there's so many other

21:04

outcomes that could have happened from a

21:06

dinner.

21:07

Um, namely one of them is you just don't

21:09

call the person back. I mean, the amount

21:10

of times in my life someone's given me

21:11

their number and said, "Call me." And I

21:12

just haven't called back most of the

21:14

time.

21:14

99%. It's like all of us do that.

21:16

Yeah. Yeah. But there's a philosophy of

21:17

like leaning into stuff, especially when

21:19

you're young, just like leaning in

21:21

regardless of certainty as you've

21:22

described. Yeah.

21:23

And people have a I I see this in

21:25

people, I'm sure you have as well, where

21:27

people have a tendency to be like

21:28

lean-in people or kind of just lean out

21:31

people. Even when the world is changing,

21:33

crypto, Bitcoin, blockchain, all these

21:36

things, meta, all the typically people

21:38

lean in or lean out. And um I think

21:41

people that lean in are the ones that

21:42

end up creating opportunity, which looks

21:44

like luck in hindsight. Yeah, I agree

21:46

with you. And being brave enough to just

21:48

say even if it doesn't work out, at

21:50

least I explored it, right? I think

21:53

people

21:54

what I've seen and it's something that

21:56

I'm guilty of as well in my life is

22:00

it's a risk and we have to be willing to

22:03

get excited about risk instead of being

22:05

afraid of it.

22:07

It's the uncertainty though, isn't it?

22:09

How good are you at dealing with

22:10

uncertainty without how how how

22:13

guaranteed do you need the outcome to be

22:14

before you take a step

22:16

right and for me not very guaranteed

22:19

personally because it's like what do you

22:22

have to lose right are is are you

22:24

creating risk for yourself not really

22:26

but I do think that it's scary to pick

22:28

up the phone and make that first move

22:30

right which would then become Bumble's

22:32

entire mantra and tagline and product

22:36

and everything but making the first move

22:39

and taking that first step can change

22:41

your life, but you have to do it. No one

22:44

no one can do it for you. And I learned

22:46

that the hard way. I I had very little

22:49

support along the way in terms of

22:51

advocates or community. You know, I had

22:54

a handful of people I could call upon,

22:56

but candidly, even when I was starting

22:57

Bumble, all of my confidants, with the

23:00

exception of a couple, were like, "No,

23:02

don't do this. Why? Why would you expose

23:05

yourself to this? What's the point? that

23:08

won't work. There's already dating apps.

23:11

They're going to eat you alive

23:14

and you can get bogged down in that. You

23:16

know, it's really it's easy to drown in

23:18

that noise.

23:20

In those in those early years of Tinder,

23:22

I I remember being told the story maybe

23:24

10 years ago in San Francisco when I was

23:26

working there with um a guy called

23:27

Michael Burch who was the old Bibo

23:30

founder. You'll know Bibbo.

23:31

Bibo the old social. Oh, no. It didn't

23:33

go to the US. It was just I remember

23:35

that

23:36

it was like Facebook here before before

23:38

Facebook.

23:38

Okay, cool.

23:39

Um and he in his little sort of

23:41

incubator that I was in when I was 20,

23:42

they were telling me the bump the Tinder

23:44

story of how you went to a fraternity.

23:48

Mhm.

23:49

For people that don't know what a

23:50

fraternity is, what's a fraternity?

23:52

Uh so I guess in the UK it would be like

23:55

college clubs maybe. Do they have like

23:58

members clubs or something like that? So

24:00

basically sorities and fraternities and

24:02

sororities are a house of women and

24:04

fraternities are a house of men and

24:07

there's different names. So they all

24:09

have these Greek names, right? So for

24:11

example, the one I joined was Cappa

24:13

Capagama.

24:14

You could have um Trid Delta. There's

24:17

all sorts of them. And essentially a lot

24:20

of college students, they do something

24:22

called rush where they rush and they go

24:24

house to house and they meet all the

24:26

women or all the men and then they

24:28

basically prep. They put in the name of

24:31

the one they would really love to be a

24:32

part of and then they see who accepted

24:34

them back. It's been criticized up and

24:37

down and there's a lot of things that

24:38

are not, you know, spectacular about it,

24:40

but this is a way a lot of people find

24:43

friendship and community. It's it's a

24:44

community gathering for their college

24:46

campus. So with Tinder, I essentially

24:49

went back to my alma mater at SMU. I had

24:52

just graduated. So, a lot of my best

24:54

friends were still in school. So, I got

24:56

access to the campus and I would start

24:59

at the sororities and then go to the

25:01

fraternity. So, I'd essentially have all

25:03

the young women download it and then run

25:05

to the fraternity and then they would

25:07

download it and then everyone would

25:08

start connecting. So, you know, is that

25:10

good? Is that bad? How do you want to

25:13

chop that up 10 years later? Who knows?

25:16

But that's the reality and you know,

25:17

can't escape the truth. But so, so you

25:19

heard about this way back when? I heard

25:21

about this 10 years ago because we were

25:22

building communitycentric apps. We're

25:24

building something called Blab, which

25:25

resembles what Clubhouse is now. Um, and

25:28

when we were talking about the marketing

25:29

strategy, Tinder kept coming up. And

25:31

Sean Puri, who's now who we the company

25:33

got acquired by Amazon in the end,

25:34

Twitch, um, who own Amazon, who other

25:37

way around, Amazon own Twitch. Um,

25:39

but yeah, that was the that was the

25:41

thesis. It was like should we go to

25:43

fraternities and go get you know and to

25:45

to try and build that sort of isolated

25:48

tight community to try and get product

25:50

market fit.

25:51

Yeah.

25:52

Because network effects really really m

25:53

especially in the dating game.

25:54

The most important that's why there's

25:57

only a handful of dating apps that have

25:59

ever survived. I mean at least during my

26:01

time doing this which is almost a decade

26:03

now. But what's interesting is there's

26:05

such a and not to not to say only I

26:09

could do this or only somebody else

26:10

could do this, but there was a

26:12

superpower in the timing of it all

26:15

because I had just graduated and I I

26:18

knew all of these people. So if some

26:22

random startup founder knocks on a

26:24

sorority door, the police are coming,

26:26

you know, like you can't you can't do

26:28

that. So I felt like I had this insider

26:32

hook, right? because I was technically

26:35

an extension of that by proxy because I

26:37

had just been on the college campus and

26:40

all of my girlfriends were still there.

26:42

So, they were part of these sororities

26:43

and all my guy friendss were there. They

26:45

were part of these fraternities. So,

26:46

I'll never forget

26:48

I took the photo of one of my guy

26:51

friends back then who was, you know, all

26:52

the young women had mega crush on on

26:55

him. And then I took the photo of my

26:58

best friend, um, Danielle, who

27:01

was very well-liked on campus. And I

27:05

went into Danny's journalism class

27:08

because she was still a student. And I

27:10

basically snuck into her journalism

27:12

class and used Photoshop. And I took the

27:14

Tinder screens and I put the guy's face

27:17

on one and her face on the other and I

27:18

said, "Find out who likes you on

27:20

campus." And then I saved it to a file

27:22

because this is the olden days at this

27:24

point. And I went to FedEx, which is

27:26

like the office supply store across the

27:28

street. And I printed a thousand copies.

27:31

And I quite literally handed different

27:34

students on campus $20 to go distribute

27:36

them under dorm doors and to put them on

27:39

windshields and to put them, you know,

27:41

in their different social clubs and to

27:43

essentially distribute these flyers

27:45

everywhere. So this entire campus, and

27:48

now in hindsight, it's probably not

27:50

great. It's littering. There's all sorts

27:51

of bad things involved with it, but like

27:53

I'm just telling you a story. So, um,

27:57

yeah, basically that was that was just

28:00

one of the tactics I I used to go and

28:03

put it all over campus. And then I had a

28:05

few t-shirts printed up that said,

28:07

"Don't ask for my number, find me on

28:08

Tinder and I had my girlfriends wear the

28:11

t-shirts and we went to the bar and so I

28:13

gave them, you know, a couple hundred

28:14

bucks and they would go around and buy

28:17

drinks and then when people would ask

28:19

for their number, they'd essentially

28:20

say, "You have to download Tinder." So,

28:22

it was a lot of these tiny hacking

28:24

concepts that made no sense. No one had

28:26

ever done these things before. I had no

28:28

playbook. It wasn't like, you know, I

28:31

was reading some manual to marketing. It

28:33

was just what felt

28:36

around me. It was it was just bringing

28:37

the real life dating experience to life

28:40

through through an app. Um, marketing.

28:42

There's like so many important messages

28:44

of of marketing there. I mean, the first

28:45

one that you said was was that you were

28:47

the customer. You were so close to the

28:49

customer that you understood them. I

28:50

mean even you said um about how if

28:52

another startup had come and knocked on

28:54

the soriety well they wouldn't even know

28:55

which door to knock on for a start they

28:57

would have knocked on the wrong door got

28:58

the wrong people um and they wouldn't

29:00

have understood those people their

29:01

motivation so like really you being the

29:03

customer I think is such a key thing and

29:04

then the second thing you said about

29:06

like if I had read a marketing book um

29:08

and you were kind of just doing it based

29:09

on intuition

29:11

I've I've seen over and over again from

29:13

speaking to really successful CEOs and

29:15

founders how important naivity was like

29:17

not knowing

29:18

so important just following your gut

29:20

Yeah, cuz then you that's like first PR

29:22

that's creating something from first

29:24

principles as opposed to convention.

29:25

That's real innovation, right? Like

29:27

and it creates solutions that are more

29:28

suited for today and for the challenge

29:30

that you're solving which no one has

29:31

ever had the the challenge of solving,

29:33

right,

29:34

on that date ever,

29:35

right?

29:35

Um but naivity, you know, this is this

29:38

is sometimes why I think some of the

29:39

best founders don't come from like

29:40

business school or from marketing

29:42

school. The best marketeteers aren't

29:43

marketing graduates because naivity is

29:46

such a superpower. It's a superpower and

29:49

following

29:52

your instinct.

29:54

And if you understand

29:57

what moves people and what motivates

29:59

people, then you have this opportunity

30:02

to connect with them on a real level. I

30:05

mean, we've done things that are

30:06

ridiculous. So, I remember we would make

30:09

these signs that said um they had the

30:12

big X's like no, you know, like you're

30:14

not allowed to. and they said no

30:16

Facebook, no Instagram, no Snapchat, no

30:18

Bumble.

30:20

This was like week three of Bumble or

30:23

something, some ridiculous early maybe

30:25

first year, I can't remember at this

30:26

point. And we would post those all over

30:28

the universities. So there was this

30:31

association where it was like, wait, I

30:33

can't do the things I really want to do.

30:34

I want to sit in class and Snapchat. I

30:36

want to sit in class and Instagram. What

30:38

the hell is Bumble? And so we were

30:41

essentially seating this psychological

30:44

curiosity

30:44

curiosity. And then we were actually

30:47

sending

30:49

young women wearing Bumble shirts into

30:53

classes 10 or 15 minutes late

30:55

interrupting a class of 300 people and

30:57

saying, "Oh, sorry, wrong room." But

30:59

everyone's looking at this young woman

31:01

and or young man, whoever it was,

31:03

wearing a Bumble t-shirt. So, we were

31:05

seeding curiosity in this like why is

31:07

Bumble everywhere type of thing.

31:10

And so, you know, a lot of people think,

31:12

oh, well, I can just go start a an app

31:15

and I'll just buy some, you know,

31:17

Instagram ads and I'll just be

31:19

successful. But if people only knew the

31:22

fraction of the insane everyday little

31:27

hacks that, you know, I did and our team

31:30

did to bring this to life. We were the

31:33

first people,

31:34

certainly the first tech brand to do

31:38

humor accounts to pay for the humor

31:40

memes. Do you remember the humor memes?

31:42

Well, we we ran out of 100 million

31:43

followers on hum meme accounts. So,

31:45

yeah. So, you know all about this, but

31:47

like we were way back years and years

31:50

ago. I remember reaching out to I can't

31:52

remember what it was, one of these meme

31:54

accounts and they're like, "Wait, you

31:55

want to pay us to I'm confused. How does

31:58

that work?" And we're like, "Okay,

31:59

here's the deal. we give you a hundred

32:00

bucks or whatever it was, we turn around

32:03

a year later, that same account is

32:05

charging $100,000 a post. So we there's

32:08

also something about luck and timing

32:11

being

32:12

just right before something,

32:15

you know, and if you look at Bumble, we

32:18

were also beating the woman drum, the

32:20

the this this drum of we need to

32:24

advocate for women, beating this drum of

32:27

let's put women first. Let's let's

32:30

elevate women. Women are not equal in

32:32

their relationships. Women are not being

32:34

treated respectfully. Women are being

32:36

abused on the internet. Women are not

32:37

being treated right. We were saying this

32:39

in 2014 and then me too would come a

32:42

couple years later. So I think we've

32:44

we've been lucky as a business to

32:49

basically

32:50

be right before the wave

32:53

and then we've been able to be a part of

32:55

that wave versus chasing a wave. And so

32:58

many people chase a wave. So many people

33:00

chase a wave. They look around them

33:02

like, "Well, what's cool? How do I chase

33:03

that?" And I feel like we've always had

33:05

the good fortune or whatever you want to

33:08

call it,

33:09

conviction,

33:11

inspiration

33:12

to go first. And so that's been um maybe

33:15

a superpower of ours over the years

33:17

because you're making those decisions.

33:19

It's so clear to me that you're making

33:20

those decisions from original thought

33:23

and from like what I think Elon calls

33:25

like first principles as in what do we

33:28

know is true and create a solution from

33:30

that versus how's it done? how's it been

33:33

done before and that like and even you

33:35

being early to the meme account things

33:37

just for context. Um we were probably

33:41

like probably probably maybe one of the

33:43

first companies in the world I'd say to

33:46

to do the meme thing. That's really like

33:47

how my business began. We had like 100

33:49

million followers on these meme

33:50

accounts. That became this big social

33:52

media business, this big media company

33:53

and it kind of ecom and then it went

33:55

public. But it started with meme

33:56

accounts.

33:57

It's amazing.

33:57

It's how I met

33:59

I think your original investor. It's how

34:00

I met Boo. It's I remember speaking to

34:02

having these long conversations with

34:04

them in London about we'll make you

34:05

trend number one on Twitter, we'll do a

34:07

Thunderclap. All the accounts say the

34:08

same like but for you to have been one

34:09

of the brands that was leaning into

34:11

that.

34:12

No other brands had no and to your point

34:14

yes the meme accounts were there. You

34:15

were pioneering all of that but I don't

34:18

know if you experienced this brands did

34:20

not see their place there and the brands

34:23

that did that I had seen had been like

34:26

buy my bracelet or buy my fashion. You

34:29

know, it was something very

34:30

consumercentric, which made sense,

34:33

but it wasn't the download my app

34:36

and that was such a different

34:39

way of promoting something even for the

34:42

app world. It was it was so out of

34:44

bounds for the app space because the app

34:46

space used traditional app space

34:48

Yeah.

34:49

acquisition strategies.

34:51

You're right. It wasn't it wasn't say

34:52

and the reason why we managed to get so

34:54

many followers was because um people

34:56

didn't value those accounts. I remember

34:58

buying Beef Fit Motivation which had

35:00

about 10 million I'll say followers. Um

35:03

Love Food which had about 7 million

35:04

followers and Beef at Fit Motivation on

35:07

Twitter which had 2 million followers on

35:08

Twitter. Um just those just that 20

35:10

million followers cost me about 10

35:12

grand.

35:13

Oh god.

35:14

And then the other imagine it's like

35:15

really good real estate. It's like

35:16

buying a house in some crazy part of

35:19

London a thousand years ago.

35:21

Yes.

35:22

And then all the other accounts were

35:23

free because I I offered the people jobs

35:26

that ran them. You'll have a proper job.

35:27

You get paid loads. I know your mom

35:28

doesn't think it's a job. I think it's a

35:29

job.

35:30

I think I see you. I validate you.

35:33

People like, "Oh, you're exploiting."

35:34

Well, no, nobody valued it back then.

35:36

And then they eventually did value those

35:38

social media accounts. And what you're

35:40

talking about the whole, you know, it it

35:42

was attention. It was it was attention.

35:44

It was eyeballs. And from a first

35:45

principal perspective, you go, "Well, we

35:46

want attention and eyeballs. They are

35:47

here. I don't care if it's safe, cool,

35:49

or the done thing. That's where we're

35:51

going to go." I saw Bumble doing that

35:53

and and I've seen all the things that

35:55

Bumble have done over the years and it's

35:56

always seems to be original in its

35:59

nature. It feels that way. Feels like

36:00

someone has had an original thought

36:03

today about how to solve a problem and

36:05

not just they're not just focused on

36:08

showing what Bumble is. That they're

36:11

communicating how you should feel about

36:13

Bumble.

36:14

That was always the goal.

36:15

Yeah.

36:16

And I think there was a lot of people

36:17

that thought it was ridiculous early on.

36:19

They're like, "Why are you doing a

36:22

campaign that has nothing to do with

36:24

dating?" You know, we did this huge

36:26

campaign where our team put together

36:28

this, you know, huge push on be the CEO

36:32

your parents always wanted you to marry.

36:34

And then in parenthesis, it said, "And

36:36

then find someone you actually like or

36:38

want to date." And I remember a lot of

36:42

people being like, "We're not going to

36:43

do this. This there's no ROI here.

36:45

What's the ROI? There's no call to

36:47

action. And there's no download in the

36:49

app store. And what was fascinating was

36:52

it built this wild following of our

36:55

brand. So people that would never have

36:58

downloaded a dating app are now wearing

37:00

our hat. Now their mother is carrying

37:04

around a Bumble tote because they're

37:06

proud of the brand and they are, you

37:08

know, it created this

37:11

untangible feeling, right? This magic.

37:14

And there was a sentiment that was more

37:17

powerful than any, you know, ROI

37:20

campaign you could do on any other

37:22

channel. And so I feel like for me, I

37:25

always wanted Bumble to be more than

37:28

just an app in your pocket. I wanted it

37:30

to be something that gave you a feeling

37:34

and a good feeling, not a bad one.

37:37

Because so many of these products give

37:38

us bad feelings and they make us feel

37:42

uninspired and they make us feel lonely.

37:46

They make us feel broken. They make us

37:48

feel exhausted. And I wanted us to do

37:51

something different and our team wanted

37:53

us to do something different. We had

37:55

such a passionate team. We still have an

37:58

incredibly passionate team. But that

38:00

early community of our team is really

38:02

what made this company so magical,

38:05

right? It was that genuine purpose and

38:08

buy in and candidly naive. Our team was

38:11

young. Our team was separated from a lot

38:14

of our infrastructure, meaning like a

38:16

lot of the more technical stuff was

38:19

isolated from the marketing stuff. And

38:22

I've been criticized over the years by

38:23

the, you know, the tech publications and

38:25

the tech this and the tech that and

38:27

whatever. I don't really care. The point

38:29

is, it's been like, well, this isn't

38:31

this isn't how Silicon Valley does it.

38:32

where are the engineers and why are this

38:34

and why aren't you sitting with the

38:34

engineers and why

38:37

and there was a method to the madness.

38:39

It was, let's let this team go out and

38:45

paint the town yellow and do it with no

38:48

interruption, no distraction. And then

38:51

let's let our fantastic infrastructure

38:53

team really solve big problems through

38:57

tech while these two heart and brain can

39:01

operate together, right? And it had

39:03

never really been done before in this

39:05

like traditional Silicon Valley world.

39:08

My first startup experience is not like

39:10

my second startup experience. You learn

39:12

all the lessons. You learn well

39:14

hopefully you learn the lessons. I think

39:15

I've learned hopefully learned some of

39:16

them. Um but your first startup

39:18

experience at Tinder. This is when you

39:21

know cuz especially when it's moving at

39:22

the speed of light

39:24

light

39:25

you know I mean my startup didn't move

39:27

at the speed of light quite like Tinder

39:29

did but still absolutely the speed of

39:32

light Tinder moved at. And there's that

39:35

culture out in San Francisco about, you

39:36

know, move fast and break things, which

39:38

is I think Facebook popularized. I think

39:40

that was their slogan, but everyone kind

39:42

of has adopted that mindset of just go

39:44

[ __ ] lightning fast and figure it out

39:46

later. Fix it while it's fix it while

39:48

we're falling kind of thing. Um, talk to

39:51

me about that. Talk to me about the the

39:53

cost of that, what it taught you and and

39:55

really give me a picture of what it was

39:57

like in those early rocket ship days.

40:01

Well, you know, I think

40:05

it was so new to everyone involved. No

40:08

one

40:11

no one really understood

40:15

what the next day held. Um, this was

40:19

such a different time also, you know,

40:21

Instagram had just had its big sale.

40:23

Now, in retrospect, not such a big sale,

40:25

but at the time, remarkable, right?

40:29

um still remarkable regardless and it

40:33

was just such a new environment. Tech

40:34

was still relatively niche. Mobile was

40:38

very niche, right? It was not super

40:41

mainstream. Apps were kind of hitting

40:43

the scene, but not like where we are

40:45

today. There's an app for this or app

40:46

for that. And

40:50

we were this tight tribe of people that

40:54

really probably had not much to do with

40:56

each other outside of this. But it

40:59

became this 24/7

41:01

unit and we were just fighting every day

41:05

to keep it going. I mean our blood,

41:08

sweat, and tears went into this

41:09

business, right? So when I left

41:14

it was completely devastating because I

41:18

wasn't just leaving this rocket ship of

41:20

a business. That's one thing. But I've

41:23

just been essentially, you know,

41:28

one day in a 24/7 environment with the

41:31

same people for more than 2 years to the

41:34

next day never seeing any of them ever

41:36

again.

41:39

and in the middle of that ending up on

41:42

the front page of all sorts of magazines

41:44

and newspapers because of the

41:47

narrative of the ending, right? And it

41:50

was it was extremely traumatic,

41:53

extremely. I was I think I was stuck in

41:56

fight orflight mode for years. um

41:59

because you know that was all I knew for

42:02

years and it had been such a 0 to 100

42:06

experience as you know when you're in

42:08

these startups it's they're almost their

42:10

own I'm definitely not accusing the

42:13

company of being this but they become

42:15

their own little cult

42:17

and it's really hard to

42:21

go from that one day to not that the

42:24

next day and then to go end up launching

42:28

ing a woman version to some degree

42:32

within 6 months of leaving. So, if you

42:34

can just try to imagine what every day

42:38

looked like to both mourn and grieve my

42:41

exit from Tinder and deal with all the

42:46

logistical pieces of it and the media

42:49

pieces of it which were coming at me, I

42:52

had reporters trying to go through my

42:54

window at my little apartment in Beverly

42:56

Hills from some rag magazine. I mean,

42:59

this is just crazy for me. I was a

43:01

nobody. I mean, I'm still technically a

43:02

nobody, but it's not like I was on some

43:04

reality show and I became popular

43:06

overnight. Like, this was traumatizing

43:09

to me. And,

43:13

you know, it's funny like the land of

43:15

everyone trying to be famous. I was

43:17

probably maybe one of the only people

43:19

not at that point, right? So it was very

43:22

crazy to just all of a sudden in a very

43:25

scandalous way by the way I was

43:27

described in the media.

43:29

I was literally painted as this like

43:32

scandalous gone girl of the tech world.

43:35

And it was soul crushing cuz it's not

43:37

who I was. It's not who I am. So I was

43:40

watching this narrative unfold about me

43:42

and I was in these Twitter discussions

43:44

with all the most important people in

43:45

the tech world and it was just crazy. It

43:48

was just watching this narrative unfold

43:49

about this person that wasn't me. And

43:52

then I'm turning around in the same

43:55

breath,

43:57

meeting up with Andre, and then I'm, you

44:02

know, even before that trying to start

44:04

Marci, this complimentsoriented, kinder

44:07

social network, which then I meet up

44:09

with Andre and one thing leads to

44:10

another. And now Bumble is my new path.

44:14

And now we're starting Bumble and this

44:16

is all going on. It was a whirlwind.

44:19

A whirlwind.

44:22

What is What is the the context you're

44:24

able to share about why they were

44:26

writing those headlines about you and

44:28

why you are ostracized from your as

44:32

you've described it something that felt

44:33

a little bit like a cult, which is

44:35

actually a good description of how all

44:36

my companies have pretty much started.

44:37

It feels like a 24/7.

44:40

Come on, we're going to take over the

44:41

world. It's that kind of

44:42

it's I mean it's crazy. I mean like the

44:44

way people speak about what you're going

44:45

to do. I mean there's such big ideas and

44:48

they're such like passionate ideas and

44:50

then you go from

44:51

real world which is so mundane right

44:53

it's like quite boring out there in the

44:55

real world

44:56

to this like super like high energy you

44:59

know the there's you know going to be a

45:03

disaster if we don't do this in the next

45:04

5 minutes this is crashing that's

45:06

crashing this metric's up this metric's

45:08

off one day you're booming the next day

45:10

you're cr I mean the adrenaline you know

45:12

what I'm talking about the ups and the

45:13

downs and

45:14

the hard work that goes into it and the

45:17

skipping meals and the no sleep and

45:20

everything feels potentially fatal as

45:22

well at that point, doesn't it?

45:22

Fatal. And the other thing that is

45:24

interesting is you

45:27

can't connect with everybody else the

45:29

way you used to because they're they

45:32

can't quote unquote get it. They don't

45:33

get it, you know? So, it's like trying

45:35

to like have a Sunday afternoon meal

45:37

with your family or your friends during

45:39

that. you're like, I can't like we don't

45:41

even speak the same language anymore.

45:43

So,

45:43

I'll just avoid them. That's a waste of

45:46

time.

45:46

You have no idea what's going on. So,

45:49

which in hindsight, I think I lived in

45:52

that mindset for years between Tinder

45:54

and Bumble. I mean, kind of coming up

45:56

for air now and having time to breathe

45:58

and think like that's a

46:01

I'm sure a lot of people that have built

46:03

companies feel this way though. I'm sure

46:04

you feel this way where you're like,

46:06

"Wo, I isolated myself from a lot of

46:08

important relationships

46:10

that there's regret to that at some

46:13

point." Do you ever feel that way?

46:14

100%. I was incredibly lonely. I didn't

46:17

speak to my family. Didn't really see

46:18

them for many, many years. And I thought

46:22

that I thought that something mattered

46:25

much more. And you eventually, even if I

46:27

used to think I was immune, but

46:28

eventually your body will remind you

46:30

that you are a human too and you have

46:32

needs and your needs are being unmet.

46:34

The signal will come in many ways. I

46:35

hear this signal sometimes come for

46:37

people. They'll have panic attacks.

46:38

They'll they'll feel growing sense of

46:40

loneliness. Their health will give out.

46:41

I've had certain examples where the body

46:43

has just shut down.

46:45

Yeah.

46:45

And it's I've gone through that.

46:46

Yeah.

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you already drive a Mercedes EQ, let me

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know how you find it. I read that your

48:48

departure from Tinder was um ominous to

48:51

say the least. In fact, that's actually

48:52

the word that's written in my notes in

48:53

2014. And in the early days of the

48:57

foundation, the founding of Tinder,

48:59

you'd had a relationship with somebody.

49:00

That relationship had ended. You were

49:02

then treated in a pretty horrendous way

49:04

from everything that I read online. um

49:06

threatened multiple times, people saying

49:09

that they would they would fire you for

49:11

things that they didn't have a

49:12

justification to fire you for. Um sort

49:15

of patronizing, condescending behavior

49:17

to the fact that you were um a young

49:19

female co-founder and and how they would

49:22

take that co-founder title from you. Um

49:24

it's actually really hard for me to to

49:26

read actually just from it kind of makes

49:28

me a bit feel a sense of injustice in my

49:30

core. um you were called annoying and

49:33

dramatic at certain times when you

49:35

raised certain concerns and as a result

49:39

um you you know you were you ended up

49:44

leaving the company, you were fired. I

49:46

read you fired from the company uh which

49:49

is even worse when you raise certain

49:50

concerns. You then filed a lawsuit um

49:53

which went on um and there was certain

49:56

actions taken and there was a reported

49:58

settlement reached at one point. But

50:01

overall your treatment while you were at

50:05

Tinder specifically from men read to me

50:09

like it was allegedly horrific and

50:13

unfair and sexist. Um, and then upon

50:17

leaving Tinder, Tinder, there's this

50:20

huge wave of press who are

50:22

mischaracterizing you, what happened,

50:25

and you fall into this situation where

50:27

you've been in this cult. We'll call it

50:30

a cult cuz that's how it often feels to

50:31

both of us for so long. You come out of

50:34

that and you're greeted with this wall

50:35

of like mischaracterization, attacks,

50:38

um, from all sides and you're kind of

50:40

out on your own. That's the moment where

50:42

you're ostracized from the tribe um and

50:44

you're dealing with this wave of

50:46

negativity.

50:48

Yeah. So, you know, I'm legally really

50:52

not meant to comment on the Tinder

50:53

Times, but

50:56

what I will say is

51:00

I was literally

51:04

broken

51:07

during that chapter where I was waking

51:09

up to headlines about myself. Like you

51:11

said, I was being described in all sorts

51:14

of ways and people were calling my, you

51:18

know, my uncle and my ex-boyfriend. I

51:21

mean, it was this digging weird

51:23

investigation into my life and all I

51:26

wanted was to just do my job, right? And

51:30

so it was a very dark, toxic moment. And

51:35

I felt

51:37

so alone. Um, and I felt so unsupported

51:41

because this was before me, too. This is

51:43

before Times Up. Any woman that said

51:46

anything out of line was called names.

51:50

And this was still during a chapter,

51:53

even in modern land, that was

51:59

not really pro- women. And so no matter

52:02

what I said or did, I wasn't going to be

52:06

able to get through. There was judgment.

52:09

I had friends from college didn't want

52:11

to talk to me anymore. They were like,

52:12

"Oh, this this feels this feels icky. I

52:16

don't this isn't that cool." You know,

52:18

like all of I was ostracized. I was just

52:20

I had a scarlet letter. And that was

52:23

such a devastating feeling because let's

52:25

just remember I was just a young

52:27

professional. I was 24 years old and

52:29

I've been working my tail off for two

52:33

plus years. I had obviously teamwork

52:36

makes the dream work. I still

52:38

fundamentally believe that. But I had

52:39

played my role and an important one,

52:41

right, to get the company to where it

52:43

was. So to be called all of these names

52:45

and to be basically just written off by

52:49

Twitter and the random media and the

52:52

random everyone

52:54

and I have big respect for media and I'm

52:56

not criticizing them. I'm just saying

52:58

this was the narrative at the time. So

53:00

it was really hard. I was super

53:02

depressed. I was paranoid.

53:07

I was actually don't think I left the

53:09

house for like a three weeks at one

53:12

point. I'll never forget actually. I

53:14

don't even know if I've told the story.

53:16

Maybe I have, but when I was launching

53:18

Bumble again, because you have to

53:20

remember Bumble launched within 6 months

53:22

of my departure. So, not the departure

53:25

itself, but 6 months from kind of

53:28

when the legal pieces were put to bed.

53:33

That was August. I want to say August

53:35

3rd. December 1st, Bumble is live in the

53:38

app store. You know how much work goes

53:41

into launching something. It's a 24-hour

53:44

job. I had another 24-hour job of

53:46

grieving and being in fight orflight

53:49

defense mode of whatever Twitter was

53:52

coming after me with. And it was really

53:54

hard. So, I think there was a chapter

53:55

where I didn't leave the house for

53:56

several weeks. And when I was launching

53:58

Bumble, um I think it was Business

54:01

Insider, I can't remember who, they were

54:02

doing a piece on Bumble and they needed

54:05

a picture of me and I was like, "Well,

54:06

I'm not taking any pictures. There's no

54:08

way I'm in sweatpants and Uggs. I'm not

54:10

leaving this house." So, I went outside

54:12

in my front yard in sweatpants and Uggs

54:14

with a sweater on and did like a half

54:16

fake smile and had someone take a

54:18

picture on some camera I had at home

54:21

that I had, you know, used way back when

54:22

when I wanted to be a travel journalist

54:25

and use that. And I just had to peel

54:27

myself back up. I just had to peel

54:29

myself off the ground. And I was lucky

54:32

to have a couple really strong people in

54:36

my life that had my back, like my now

54:39

husband, like Andre. Um, there were a

54:42

couple people that were like, "I don't

54:44

care what people say about you. I don't

54:46

care. We believe in you. We know that

54:48

you're capable. We know you're smart. We

54:50

know that you can do this again. So, you

54:53

need to go chase your dreams. You're not

54:54

done." And you know, I very soon after

54:58

leaving Tinder in this moment of despair

55:01

and drinking too much, not like

55:04

socially, like at home, like very

55:07

depressed, trying to numb myself in any

55:08

way I could. Um, I had this moment where

55:13

I was like, I have to solve this. Part

55:15

of my psyche is find a problem and solve

55:17

it. It could be anything, micro,

55:19

anything. It's it's just part of the way

55:21

my brain works. And the being attacked

55:23

on the internet felt like such a big

55:25

problem to me. And I felt like this was

55:28

something so many people were going

55:29

through. So many young girls in

55:32

particular were going through being

55:33

bullied. And I thought to myself, I'm an

55:36

adult. Like I can get in a car and I can

55:38

drive to a grocery store and I can do

55:39

all these things. These young women are

55:40

trapped at home after school, often in

55:43

bad circumstances at home and they're

55:45

being abused by people they actually

55:47

know. How horrible would that be? I'm

55:49

getting attacked by strangers. They're

55:51

getting attacked by friends at school

55:52

and strangers not really in the sense of

55:56

stranger to us, like proxy strangers,

55:59

right? Friends of friends. And I was

56:01

like, I have to fix this. I have to fix

56:03

this. It's my duty on earth to fix this.

56:06

So, I started quite literally with a

56:08

pencil and a pen. I still have the early

56:09

drawings. Sketching out a new social

56:12

network. It was called Marci. And the

56:16

only currency and the only way to

56:18

communicate was compliments. So instead

56:21

of saying, you know, you're stupid or

56:23

you don't look good or you're this or

56:24

body shaming or that or even, hey,

56:26

you're so skinny, something that is

56:28

negative, even though it feels positive,

56:31

I wanted it just to be compliments. And

56:33

so it was essentially supposed to be the

56:35

girl's dressing room, the girl's

56:36

bathroom. When when young women go out

56:38

to nightclubs, there's this saying that

56:40

young women are so nice to each other in

56:41

the bathroom at a nightclub. And I

56:43

wanted to bring that to life. So I

56:44

started sketching that out to basically

56:47

rebuild myself. And long story short, um

56:51

eventually Bumble would become what it

56:54

was. You know, I met Andre and then I

56:56

mean I had known him but reconnected

56:57

with Andre.

56:59

One thing led to the next and Bumble was

57:02

born. So I think what people don't

57:04

realize they've I've had a lot of people

57:06

that maybe I went to college with.

57:07

They're like, "Oh my god, you've had

57:08

such a good career. You're so lucky.

57:09

You're so successful." I'm like, "It's

57:12

been pretty dark. It's been pretty

57:13

heavy."

57:14

Dark.

57:17

Is there a because I reflect on my

57:19

darkest times and I can typic typically

57:21

remember a worse day

57:23

a day when

57:25

you know I just couldn't see the light

57:27

at the end of the tunnel. What was your

57:29

darkest day throughout that period?

57:32

I have se several that are pretty

57:34

visceral and memorable,

57:37

but one that I think maybe is something

57:40

people can actually tangibly like put

57:42

themselves into this moment. Um, I mean

57:45

you can imagine there's lots of tough

57:48

moments along the way, but one was we

57:51

had worked so hard to build Bumble in

57:54

stealth mode starting from about

57:58

August

57:59

through call it November. So head down

58:02

four or five months of just like 24

58:05

hours a day back into the, you know, the

58:07

grind.

58:09

And it was really important to me not to

58:12

attach my name to it. I was so scared of

58:14

putting my name on it. I didn't want to

58:16

muddy it. I was like, you know, I'm in

58:18

the media as this like scandalous person

58:21

right now and I don't I don't want to be

58:24

known for I don't want I don't want this

58:25

to be about me. I want this to be about

58:27

what the product is and what the mission

58:29

is. I want women to go first in their

58:31

relationships. I want women to be

58:32

empowered. And I remember we had worked

58:35

so hard to keep my name out of it. I had

58:38

like a a pseudo email that I was using

58:40

to reach out to certain people that I

58:42

thought could, you know, maybe leak that

58:44

this was happening. And we were going to

58:47

launch in mid December. They had gone on

58:50

this investigative uh adventure of sorts

58:53

of following all my early employees and

58:56

ambassadors and they were going through

58:58

all the images and piecing together this

59:00

story about this new product that was

59:02

launching. And the headline said

59:06

something along the lines, maybe not

59:08

verbatim, but it was really hurtful. It

59:10

was like basically I'm summarizing how I

59:12

internalized it. Surprise, surprise.

59:14

Like the scorned woman from Tinder

59:17

launches her own dating app, but women

59:20

go first. And oh, I hear she really

59:22

likes bees. She's called it Bumble.

59:24

Like, it was so hurtful. And I just

59:27

sobbed. And I sobbed because there had

59:29

been so much work that went into coming

59:32

back, rising from the ashes, and pulling

59:34

myself back up. And to keep it in this

59:38

kind of self position away from me and

59:41

not make it about that, not make it

59:43

about that. You know, I women have a and

59:46

everyone, every gender, we all have an

59:48

opportunity and a I believe a human

59:51

right to start over. We all have the

59:55

right to start over. None of us should

59:57

be held hostage to a certain chapter in

60:01

our lives or a certain thing in our

60:03

lives. Like we should all be able to get

60:04

back up, right? If we're still

60:05

breathing, you have that right. And that

60:08

felt like my right to starting over on

60:10

my own terms was taken from me and it

60:12

was really violating. So, in my typical

60:15

fashion, I cried about it for a while

60:17

and then I pivoted. So, I called my

60:19

early team. I said, "We have a we have a

60:21

problem. whoever it was has

60:25

basically um leaked this information,

60:29

which is their job. I, you know, I don't

60:32

hold them against. It's not their fault,

60:34

but they basically have have told

60:36

everybody that we're doing this app and

60:38

that it's coming out and that I'm behind

60:40

it, but they're kind of missing the

60:42

point of what the product really is. Um,

60:46

I think they're misunderstanding why

60:48

we're starting this. I think for them it

60:50

read more of like in a a revenge novel,

60:52

right? Which was not the case. It was

60:55

about Marci then evolving into a

60:57

positive dating space. So I said, "Okay,

61:00

um, you're all jumping out of an

61:02

airplane tomorrow." And they're like,

61:03

"What do you mean I'm jumping out of an

61:05

airplane tomorrow?" And I said, "You

61:07

have to explain that it's just not that

61:10

scary to talk first on an app as a

61:11

woman. Like if if women can jump out of

61:13

an airplane, they can certainly send the

61:15

first message." And so we just pivoted

61:17

and we went and filmed this little

61:19

launch video of literally my first three

61:20

employees jumping out of an airplane.

61:23

And the whole tagline was um it was

61:27

something along the lines of like if we

61:29

can jump out of an airplane you can send

61:30

the first text and that was kind of how

61:32

we reframed the discussion and took you

61:35

know took control of the narrative.

61:37

That point about your right to kind of

61:40

reinvent yourself or not be defined by a

61:43

previous chapter I think is so

61:44

important. It's also why, you know, I've

61:45

got to be honest, like I don't like I

61:47

don't love talking about it like the

61:48

Tinder stuff because it it's it's a it's

61:52

a step in your journey. It's an

61:53

important contextual step.

61:55

Yeah, of course.

61:55

You know, it's it's inspired you in in

61:58

many ways in terms of your mission and

61:59

your vision and your and all of those

62:01

things. But, um I'm glad we could we

62:04

could fill that context. I when I asked

62:05

the um the question about your your

62:07

hardest your hardest moment in the

62:08

darkest times, I was reflecting on some

62:11

of the quotes I'd read about when you

62:13

were in that moment feeling like maybe

62:15

life wasn't worth living anymore.

62:17

Yeah.

62:17

And that kind of thing. And it's hard

62:19

it's hard to um I think for a lot of

62:21

people I hope it's hard for them to

62:23

understand that mindset like getting to

62:25

that place. I hope it's hard for them to

62:26

understand. I hope they've never had to

62:28

experience it. But for someone that has

62:31

what what is that like? Are those are

62:33

those words real? That that that that

62:35

prospect of like maybe maybe life would

62:37

be better without me in it.

62:39

I most certainly felt that way at times

62:41

for sure. Leaving when I was going

62:45

through that chapter, I most certainly

62:48

had moments where I thought, well, this

62:51

is it. I mean, what what now? I

62:55

there's a whole persona that's been

62:57

created about me out there in the world.

62:59

How am I ever going to escape this? I'm

63:02

going to be suffocated by

63:06

a definition a group of strangers have

63:09

assigned to me and my tribe is gone.

63:14

I'm gone. I everything I can identify

63:17

with this,

63:21

you know, this startup world can feel

63:23

like a cult at times, right? And so that

63:26

all felt gone. And I told you earlier,

63:29

you disassociate from a a lot of the

63:31

life you once had, friends, family, you

63:34

lose connection with them when you're

63:38

trying to build something, right? And so

63:40

when you leave that thing you're

63:42

building, it's not like, okay, well, let

63:43

me just go home to grandma's house, that

63:45

doesn't feel like an option. You don't

63:48

feel like you can relate to anyone

63:49

anymore. And I just did not understand

63:53

what the point was anymore. But it was

63:56

right in that moment literally I want to

63:59

say like that was the same same piece of

64:02

the same storm

64:05

of feeling such a deep pain

64:09

in such a deep problem which the problem

64:11

to me was toxic internet and how toxic

64:14

it could be and how detrimental it could

64:16

be for your mental health that a

64:19

solution came and so I really channeled

64:23

that dark dark dark loathing and pain

64:28

and instead of drowning in it, I kind of

64:33

started swimming as fast as I could

64:36

for for air. And my air was go rebuild

64:40

yourself, right? And so

64:44

I think that that that's ultimately the

64:48

way I was able to reframe that. And

64:52

I think the internet can make you feel

64:53

very alone and very isolated and very

64:56

lonely and we start believing it as our

64:58

reality. Right? What the internet says

65:00

is not really what's in the park across

65:02

the street.

65:04

And I think that's important for people

65:06

to hear is that whatever you're feeling

65:09

based on what people are saying on the

65:10

internet or whatever you've read, turn

65:13

off the phone for a little bit and go

65:15

outside, right? Because I didn't do that

65:17

in that moment. And I think we have to

65:20

realize that it's not always our

65:21

reality.

65:24

Very powerful. This leads to to Bumble,

65:27

which is um which was a game changer in

65:29

its industry. It was the first of its

65:31

kind. It was the first of its kind in

65:32

many respects, including just the the

65:34

look and feel and messaging. That's

65:36

really, you know, as a marketeer, that's

65:37

the thing I I always respected. I mean,

65:40

I really respected the um the point of

65:42

women getting to go first because I'd

65:44

never seen that before. I've never seen

65:45

that done in the way that it's done on

65:47

Bumble. But from a marketing marketeers

65:49

mindset, I really respected how bold,

65:52

how clear, how much Bumble were um

65:55

willing to position themselves as the

65:56

antithesis, the the the opposite of

65:59

everything else that existed. It was

66:00

really willing to take to bring a new

66:02

concept and a new idea to the market.

66:05

Um, when you look back at the earliest

66:07

days of Bumble, like the first year, two

66:09

years of Bumble, now with the hindsight

66:12

of knowing how things all how the dots

66:14

connected, why did you win?

66:18

I'm not sure. Did we win? I still feel

66:20

like

66:21

Listen, how many customers did you have

66:23

over the years? Like,

66:23

we have a lot.

66:24

A lot.

66:25

We have a lot.

66:26

I know. And that's an interesting point

66:27

that it doesn't feel like you've won.

66:29

Oh, no. I Okay, so this is crazy. I in

66:32

my head still feel like we're

66:37

tiny. Genuinely, I'm not even just

66:40

saying that to you. Like the concept of

66:42

going public and all of these things in

66:44

my mind. I go to the office every day

66:46

and I'm like, "Okay, how are we going to

66:48

get off the ground?" Like literally, I

66:50

don't think you understand. I'm

66:51

genuinely

66:53

locked in a place of we have so much

66:56

more to do and we have so much more

66:58

growth to be had that I feel like it's a

67:00

reset every day. So I will say

67:02

how is it possible to be happy when

67:04

you're

67:06

you're never there.

67:08

But it's not that I'm never there in a

67:09

personal sense. It's not like I'm like

67:11

oh I don't feel like

67:15

validate. It's it's not that anymore.

67:17

It's that

67:19

there are still billions of people

67:21

around the world that have never heard

67:23

about Bumble. And there are still

67:24

millions and millions and millions of

67:26

women around the world right now in bad

67:28

relationships. toxic relationships where

67:31

they don't understand that they should,

67:34

can, and eventually will

67:36

go first in their life.

67:38

They can leave a bad relationship. They

67:40

can go into a good relationship. There

67:42

are women as we speak, you know, we're

67:45

all watching this unfold. It's

67:47

absolutely heartbreaking

67:50

just advocating to be able to have

67:51

simple freedoms,

67:54

just wanting to have the freedom to

67:56

exist in their society as an equal. So

67:59

when I go to the office every day and

68:01

saying, "Okay, how are we going to

68:02

launch?" We're 132 years away from

68:04

gender parody,

68:06

maybe 136. Okay? Either way, it's not

68:10

great. And so that's where I feel like I

68:14

don't have enough time in this lifetime

68:16

to achieve what I want to achieve.

68:18

Forget the personal accolades and I

68:20

don't care about that stuff. I am I am

68:22

personally on a personal level now.

68:24

Thank God. It's required a lot of, you

68:27

know, self-care, therapy, wonderful

68:30

husband, beautiful to healthy children.

68:32

Thank you, God. I am happy now, but I'm

68:35

not happy about where women are

68:36

globally. And that I feel unfulfilled

68:40

because until we really look around us

68:43

and say, women are not in these toxic,

68:46

terrible relationships and living in an

68:49

unequal playing field. I have got to go

68:52

to work. I got to like get back to the

68:55

office. And that's how I feel.

68:58

Pursuing that goal comes somewhat at the

69:01

expense of yourself in some in some

69:03

degree, right? Whether that's your, you

69:05

know, cuz life could be easier if you

69:06

just decided not to pursue that goal. It

69:08

could be easier.

69:08

Yeah. I could probably be drinking pin

69:10

coladas on the beach somewhere, right?

69:13

So, and I always I always think about

69:14

this, you know, the the pursuit of this

69:17

of a goal versus like, you know,

69:19

self-preservation and and taking care of

69:22

yourself. And you seem like someone that

69:25

is somewhat willing to sacrifice

69:28

themsself to a degree, sacrifice

69:30

something to fulfill a goal that might

69:32

even hurt yourself in your own life in a

69:34

sense of like psychological harm or

69:36

balance or you know, it's definitely

69:39

sleep.

69:40

Yeah. No, this is this is probably the

69:42

biggest uh this is the this is the

69:45

balancing act we all talk about, right?

69:48

But

69:50

you can't do it all every single day.

69:53

Why not go to the beach, you know? Why

69:54

not go and have a pinina colada? And

69:56

you want to go have a pan on the beach?

69:59

If we ask you the same, okay?

70:03

There's got to be like a a group therapy

70:05

for like why why why won't we go have a

70:08

peanut colada on the beach? Um,

70:13

I don't know. I just I feel very

70:15

passionate about what I'm doing. And

70:18

when I stop feeling passionate, I'll go

70:20

have a pinina colada and then I'll go do

70:22

something different. But this is

70:25

it feels like my life's work. And I I

70:28

try to be a good mom and I try to be a

70:30

good wife and I try to be a good to

70:31

myself and take those times. And I think

70:34

anyone that sits around and tells you

70:36

like, "Oh, it's all about balance." I

70:38

mean, maybe they're right. Maybe they've

70:40

got some secret that I don't know about,

70:42

but my god, I don't I don't I don't

70:45

think any day is fully balanced, right?

70:47

I don't think any of us go to sleep

70:48

every night feeling like, "Wow, I just

70:51

got a 10 out of 10 on every single

70:53

category today." I think you just do

70:55

your best. And for me, I get joy out of

71:02

pushing this brand forward. I get joy

71:06

out of the women that come up to me and

71:08

tell me that they were in an abusive

71:10

marriage for 20 years and read a story

71:12

about Bumble and left their spouse and

71:16

got on Bumble and are happy in healthy

71:18

relationships. Like that's what this is

71:20

all about for me.

71:22

It looked like that question made you a

71:24

bit emotional.

71:25

Yeah, I am emotional about it because

71:27

I'm kind of doing this for my

71:29

17-year-old self also, right? I don't

71:32

want another generation of

71:35

me at 17. I don't want another

71:38

generation of that. I don't want another

71:39

generation of young women that felt

71:42

unworthy and felt

71:44

lesser than and felt like they needed a

71:46

man to tell them what to do. And I just

71:50

don't I don't want to see that as this

71:53

next wave of 17-year-olds. So,

71:57

I also don't want to see all these women

71:59

suffering from domestic and emotional

72:02

abuse across the world. So, you know,

72:05

there's lots of ways and a lot of people

72:06

around the world that are doing a lot to

72:08

fix this, but I don't have those skill

72:11

sets. I don't have, you know, maybe I

72:13

don't know how to do what they know how

72:14

to do, and I know how to do this. So, I

72:17

feel like I better just lean in while I

72:18

can. And plus, I I'm definitely old for

72:21

the Gen Z people out there, but I'm 33,

72:24

so I feel like, you know, I might have a

72:27

little bit more in me somewhere.

72:30

If you're old, I'm old. So, I thought

72:32

we're I just turned 30.

72:34

So,

72:35

wait, you're three years younger than

72:36

me? That's like

72:37

Yeah, I just turned 30.

72:38

It's like five decades younger than me.

72:39

No, it's not. We're in the same We're in

72:40

the same school.

72:41

Well, happy birthday whenever it was.

72:43

Yeah, it was about a couple of weeks

72:44

ago.

72:45

Well, happy birthday.

72:45

You want to tissue?

72:46

No, I'm okay.

72:46

You sure?

72:47

Yeah.

72:48

That for me that answer really answers a

72:50

lot of questions because it shows where

72:53

the driver is coming from and that's the

72:55

reason why the pin coladas seem like a

72:58

lower priority than the mission. Going

73:01

back to the question which I kind of

73:03

took us off on a tangent away from um

73:05

about why you think Bumble won

73:08

um or was successful was able to break

73:10

through into that very small category of

73:14

dating apps or dating sites where

73:16

there's really only like a handful of

73:17

real players.

73:19

Why? Why? Because I know you know I have

73:22

to say something. I know that the other

73:24

dating apps because I was sometimes in

73:26

the room tried to launch dating apps of

73:29

themselves. So they they took their

73:30

existing network, they tried to launch a

73:32

new dating app into it and it didn't

73:34

work.

73:35

I've seen it happen over and over again.

73:36

I know Michelle

73:37

Yeah.

73:38

from Peanut. She's one of the people I

73:39

used to work with when we were doing the

73:41

marketing at Purdue.

73:42

Oh, really?

73:43

Yeah. She's I I think what she's done is

73:45

awesome.

73:45

Yeah. I love Peanut. It's It's great.

73:48

But but I but I know it's not

73:51

easy and I know it's not chance and I

73:53

know it's not luck because I've seen I

73:54

can't tell you at Social Chain how many

73:56

times we had dating apps come to us and

73:58

say, "Can you do our marketing?" maybe

73:59

200 times.

74:01

There's 5,000 dating apps in the app

74:03

store.

74:04

It's impossible. It's impossible. It's

74:06

impossible to start a new one because of

74:07

the network effects and all of those

74:08

things.

74:09

It's impossible.

74:10

Impossible.

74:12

So why you how you? How

74:18

every other dating product until Bumble

74:22

had been solving for the wrong side of

74:23

the coin. They've been thinking about

74:25

men. That's all. They woke up in the

74:28

morning and thought about how to make a

74:29

dating app good for guys and they had it

74:32

backwards.

74:34

Why are you solving for men when this is

74:37

all about what women need and what women

74:40

want? No one was asking women, you think

74:42

women want to get abused on the

74:44

internet? Think again. Like, find me a

74:47

woman that enjoys being harassed on a

74:50

dating app. Not one.

74:52

But for some reason, that problem didn't

74:54

strike anyone as a problem.

74:57

So,

74:59

it's not that hard to say, "Wait a

75:01

second. This is a double-sided

75:03

marketplace.

75:05

This product can't survive without

75:06

women. Yet, we're exploiting and

75:08

degrading women on a lot of these

75:09

products, not naming any names."

75:13

What? And so, for me,

75:16

it was all about taking that original

75:18

concept of Mercy, a kind space for

75:20

women, a safe space for women.

75:24

And to Andre's push, got to give him got

75:28

to give him some credit for being so

75:30

interested in dating, right? I was so

75:32

turned off of dating. I wanted nothing

75:33

to do with dating. When Andre was like,

75:35

"Oh, let's do a dating, you know, come

75:37

be my CMO." So, first of all, I'm not

75:38

for hire. I'm starting my own company. I

75:41

must be founder and CEO of whatever I do

75:43

next. I cannot work for someone. I just

75:45

I have to be my own boss. And um you

75:48

know I got to give him a lot of credit

75:50

because he trusted that and he said okay

75:52

do whatever you want to do but it just

75:54

my one stipulation is it has to be in

75:56

dating cuz I know dating and I want to

75:58

get behind a dating product. So

76:02

when I was sitting there you know we

76:04

were we had kind of agreed to okay we're

76:07

going to do this dating app. What's it

76:08

going to be? What about Mercy? I want it

76:11

to be Mercy. I want it to be about women

76:13

and I want to be women only. I want

76:14

safety and kindness and accountability.

76:16

There's no internet spaces for women.

76:18

Nothing's been built for women. We have

76:20

to do this for women. And then it kind

76:23

of just all clicked. And I sat there and

76:26

within literally minutes, it all just

76:30

wrote itself. I said, "Wait a second.

76:34

I know the problem.

76:36

Women don't go first. Men do. Men

76:41

message as many women as they can. Women

76:43

are getting inundated. they never

76:45

respond. The lack of response is causing

76:48

a rejection and the rejection is

76:50

triggering an aggression. And that

76:52

aggression is now translating into

76:55

harassment. And this is why women are

76:57

being abused on the dating apps because

76:59

if only they would go first. The man

77:01

wouldn't feel rejected. They'd feel

77:03

empowered. It would totally calibrate

77:05

this whole experience. And I said,

77:06

"Okay, great. I know what we're going to

77:08

do. Women have to talk first on this

77:10

product, and they only have 24 hours to

77:12

do it. I knew nobody else could

77:14

conceptualize the way I would explain

77:16

it. So I was like, "Thank Cinderella,

77:17

the pumpkin and the carriage." And men

77:21

can send one extend on time a day to

77:24

capture their attention if they want to.

77:26

Now we have to also call out something.

77:28

This was back in 2014 in a very

77:30

heterosexual oriented dating app

77:33

experience.

77:35

The landscape has evolved. We have to be

77:37

inclusive to all. And so of course we

77:39

are and of course we are currently as we

77:42

speak spending countless time and

77:45

putting all of our heart and soul into

77:47

how to make the experience better for

77:49

non-binary, for the trans community, for

77:52

anybody that identifies as a woman as

77:55

well, right? And so that's a big portion

77:57

of the future. But that was really how I

78:01

would say we became successful because

78:03

of two things. women, making sure that

78:06

we were solving for women's real

78:08

problems on the internet,

78:11

marketing to women. So, when I went back

78:13

to those sororities and fraternities,

78:15

instead of going in with, you know,

78:18

whatever we had gone in at Tinder, I

78:20

went in with things for women. I went in

78:22

with items women wanted, cute yellow

78:25

cookies. Like, I understood that we are

78:27

going to build a cute brand, not a sexy

78:29

brand. And that's what set us apart. I

78:32

wanted it to feel warm and cozy and

78:35

inviting and soft and feminine and safe

78:40

and that's the beginning

78:43

and still the current through line of

78:45

Bumble.

78:47

What do you like as a leader? Because

78:50

leadership has evolved, you know, over

78:52

the last 10 20 years from like the Steve

78:55

Jobs days where you've got this kind of

78:57

tyrant that from what I've heard so so

78:59

hard to deal with that they put him in

79:01

his own building and only people could

79:02

could work in that building if they were

79:04

really resilient. I heard all these

79:05

stories. I spoke to was didn't tell me

79:07

that was um was is the closest I've ever

79:10

got to Steve to Steve Jobs. leadership

79:12

and that the concept of what a leader

79:14

looks like and how they behave and how

79:15

they treat people. In a post internet

79:18

world where we have the ability to speak

79:20

up because we can tweet and glass door

79:23

and all of these things leadership

79:26

leadership has changed uh our

79:28

perceptions of it how they behave in a

79:30

post-pandemic world leaders are much

79:32

more vulnerable because I think a lot of

79:34

them had to be really vulnerable during

79:35

the pandemic to to guide their teams

79:37

through what what if I asked your teams

79:39

if I said

79:40

you know what what's like as a leader

79:42

what would they say to me Um,

79:48

I feel like I try I try and so, you

79:52

know, I'm sure I could be told

79:54

otherwise.

79:56

I try to

79:59

be empathetic and I try to think about

80:02

everyone around me, probably to my

80:04

detriment, honestly. Um, I think it's

80:07

probably done me more harm than good

80:09

over the years because I'm trying to

80:11

solve for every single person in the

80:12

room that maybe it doesn't solve

80:14

anything sometimes. Um, but I really I

80:17

try to just be the brand we are

80:19

externally internally. Um, it's hard,

80:23

you know, there's so many conflicting

80:26

needs as a business. You have a

80:28

marketing and brand team that want to do

80:29

one thing. You have a technical team

80:31

that needs to do another. you have IPO

80:34

um teams that have to do another and so

80:36

you end up being this conductor of a

80:39

very um

80:42

loud orchestra and I try to create

80:45

harmony with people but um I don't know

80:49

I I guess I wouldn't say I follow any I

80:51

don't read leadership books I don't like

80:53

take leadership courses maybe that's

80:55

something I should do I don't know but I

80:57

just lead with my gut I I just do what

81:00

feels right I try to do the right thing.

81:02

I try to listen and hear what people are

81:04

saying and I try to listen to other

81:06

people too. So if one person calls me

81:07

and says

81:09

X Y or Z, I try to call the other person

81:12

and say, "What's your version of this?"

81:14

before I jump to a conclusion. Um I

81:19

really try to have compassion for where

81:23

everybody's coming from, but it's tough.

81:25

And then I also have to put my head down

81:27

and say, "Okay, no, sometimes this is

81:30

just how it's going to go, right?"

81:31

Because I feel like I can see certain

81:34

things that maybe

81:36

aren't present to everyone in the dating

81:39

space because I've been in this thing

81:41

for a decade now and I feel like I

81:43

understand the nuances of it very well.

81:45

So, I don't know. I don't know what they

81:46

would say. You talked about creating

81:48

harmony amongst the orchestra, which I

81:50

feel like is the perfect example of the

81:51

role of a CEO, but a role of the CEO of

81:54

a public company becomes even more

81:56

difficult because then you have even

81:58

more conflicting

82:00

um expectations when you're that person

82:03

that's trying to create a harmony in all

82:05

of this orchestra.

82:07

Keep everybody happy,

82:10

meet all the needs. How do you create

82:12

harmony within yourself?

82:16

So, I personally

82:19

have

82:20

beliefs that, you know, there's

82:23

something bigger than what we're dealing

82:24

with every day, right? Like, I try to

82:26

zoom out, zoom out into something that

82:28

we can't even see, right? There's

82:30

obviously influences of the universe

82:32

that none of us know about. You and I

82:34

cannot sit here and say that we know

82:36

every corner of why we exist and what

82:39

what's going to happen tomorrow. And so,

82:41

I try to just trust the process. I try

82:44

to laugh. Andre was always really good

82:46

at that. He would just laugh in really

82:47

stressful situations and I learned that

82:49

from him. It was just like have a laugh,

82:51

you'll be okay. And also to realize that

82:54

we are just a blip on the radar. Like

82:56

this is going to be like

82:59

if we're lucky like Bumble will be like

83:03

a half page in a book one day, hundreds

83:05

of years from now. Like it's just not

83:06

that big of a deal the daily dramas and

83:09

the nuances of everything. And so I try

83:11

to just zoom out like is this really

83:14

going to still matter? This one moment

83:16

in interpersonal dynamics or this one

83:19

moment in um a a failed launch or

83:22

whatever it might be. Is this really

83:24

going to matter in 5 years? Is this

83:26

going to matter in 5 months? And I

83:27

really try to do that exercise of like

83:30

how big of a deal is this before

83:33

I allow it to disrupt my harmony. Does

83:36

that make sense?

83:37

I don't know if that made any sense.

83:39

It does make sense. It does make sense.

83:40

Um, I was reading things about your your

83:44

sort of sleep work routine and you

83:46

sounded a lot like me. I'm the type of

83:49

person that has an a fairly unhealthy

83:51

relationship with my phone throughout

83:53

through throughout the early hours of

83:54

the morning especially um especially

83:56

when I was running the company,

83:57

especially when I was at social chain

83:58

still. Um, I'd wake up in the middle of

84:00

the night. I was pro I was worried too

84:02

too often when we couldn't make payroll

84:04

and I knew it was payday in a week. I'd

84:06

be riddled with little sort of slithers

84:09

of anxiety. When we spoke to um I think

84:12

it's Robbie

84:13

Oh yeah, he's great.

84:15

Robbie in your team. Robbie said she

84:17

makes no pretense of being always strong

84:20

and is openly vulnerable with the team

84:22

where you might walk into the office one

84:24

day and let them know that you've been

84:26

struggling with something. might you

84:28

might be anxious or struggling with

84:29

anxiety that day and encourage your

84:31

other team members if they're feeling

84:33

the same way to take the time that they

84:34

need.

84:36

Well, that's really nice of him. But

84:37

yeah, I mean vulnerability is

84:40

it has to be authentic. I've watched so

84:43

many people the last few years ride this

84:45

vulnerability trend and I'm like that's

84:48

not real vulnerable. Like vulnerability

84:50

can't be a scapegoat or an exit or a

84:53

crutch for me.

84:57

I don't know. I just I just tell the

84:58

truth. If I'm having postpartum

85:00

depression back when after my first

85:03

baby, I would just say that to my all

85:05

hands because that was the truth. And

85:07

why would I be anything other than

85:08

truthful? If I want to lead a company

85:11

that tells the truth and I want to run a

85:12

business that instills behaviors that

85:16

are truthful and and healthy and and

85:19

better, like why would I want to operate

85:22

in any way that's disingenuous to that?

85:24

So I just get up and just try to tell

85:26

the truth. Um

85:27

convention would say, well that's not

85:30

you leaders are strong and then that

85:31

they don't they don't have any problems

85:33

and they they're always tough and they

85:35

you know they you know so what if and

85:38

this is honestly what I used to worry

85:40

about. I used to think well if I if I'm

85:41

truly honest that that things affect me

85:43

too my team are going to think I'm weak

85:45

and then I can't lead them. And that's

85:47

the kind of narrative that ran out in my

85:48

head.

85:50

Yeah. But, and I get that, but the

85:54

reality is everyone's everyone's feeling

85:56

something and I'm in a connection

85:59

business. How can I run a connection

86:01

company if I can't connect? And the only

86:05

way you can connect is through

86:06

vulnerability. It's the only way to

86:08

connect with anyone. I'm being very

86:09

vulnerable with you right now because

86:12

we're sitting here connecting. So, I

86:14

might as well, you know, I could sit

86:15

here and be like, well, some business

86:16

book I read, you know, there's this

86:18

theory of like, you know, this many

86:20

hours a day do this and like that's just

86:23

not my vibe. If

86:24

we sit here in 10 years time and we say

86:28

that that was a really successful 10

86:29

years for Bumble, what would have

86:31

happened in those 10 years?

86:32

We would have built worldclass features

86:36

that were industry changing for safety

86:39

and trust on the internet. we would have

86:42

become the safest platform for women not

86:44

only to date but to find any trusted

86:47

contact that they need. A mentor, a

86:49

mentee, uh a babysitter, um a friend, uh

86:53

somebody that has the same illness as

86:55

them, as rare as it might be, somebody

86:58

who is struggling with any type of

87:01

mental health crisis, the platform to

87:04

find anyone on a trusted safe

87:07

wavelength. And we would have also gone

87:09

and created a suite of laws to actually

87:11

build real legislature around the gaps

87:14

that exist for physical and digital

87:17

accountability as it pertains to women's

87:20

well-being. Um, and we would have scaled

87:23

globally to every corner of the earth

87:25

where women need us the most. And we

87:28

would be a trusted product for them to

87:31

find their innate strength to quite

87:34

literally make the first move out of

87:36

something bad and into something good.

87:38

And we would have built a brand that

87:39

showed everybody that you can have

87:42

mission and profit live under the same

87:45

roof and you can be a kinder connected

87:49

company um irrespective of how everybody

87:52

else has done it before. So that's what

87:54

I would hope for.

87:56

Thank you.

87:58

Understanding your understanding you and

88:00

understanding what's driving you. I

88:02

would certainly bet on that becoming a

88:04

reality. Um, and I think that's the most

88:07

that's really, you know, of all the the

88:08

the business success, the marketing

88:10

brilliance and all of the things that

88:11

you've done and the resilience and the

88:13

getting back up and all of those things

88:14

that in and of themselves, you kind of

88:16

we describe them in a couple of minutes,

88:18

but I but any human that's struggled and

88:20

been rejected and had, you know, been

88:22

mischaracterized knows that those aren't

88:24

small things. So for many people, even

88:26

one of those things is entirely fatal.

88:28

But there's clearly this unbelievable

88:29

resilience in you because he said well

88:31

where does that you know I think I think

88:32

you said it where I think you said it on

88:34

a podcast one time where you said it

88:36

doesn't matter if you lose your

88:37

confidence you still have your drive and

88:38

I really pondered that when you said

88:40

that I thought is that true cuz I was

88:42

thinking lose your confidence you still

88:43

well you do you still have the drive

88:45

whether you have the the the the belief

88:47

that comes from confidence that you can

88:49

have it but you still have that drive

88:50

and that's exactly what I've I've

88:52

learned from you today which is that

88:53

unshakable

88:55

bigger than myself am a mission bigger

88:57

than me drive which is driving you and

89:00

your company and that's why I think

89:01

you're an unbelievable inspiration but

89:04

Bumble is an unbelievable bet on the

89:05

future a future which I think is

89:06

inevitable and a future that is

89:08

necessary so thank you for your time

89:10

today it's a huge honestly when I say

89:11

it's a huge honor I mean it's a huge

89:12

honor

89:13

I feel the same way about you thank you

89:15

for having me um today

89:16

we have a closing tradition on the

89:18

podcast where the last guest asks a

89:19

question for the next guest they don't

89:20

know who they're leaving it for so they

89:22

just leave it in the diary I open it and

89:24

I get to read it now Um the question

89:27

they left for you not knowing it was you

89:29

was what is the last belief you would

89:32

relinquish?

89:35

It's an interesting question

89:36

like what would I let go of? What belief

89:38

do I have? Like what is there a belief I

89:40

have that I would let go of?

89:43

Yeah. So I he mean shouldn't shouldn't

89:45

give away who it is. He means like

89:48

what's the it's basically what's the

89:50

most important belief to you? What's the

89:51

last belief that you would give up?

89:54

Oh. Um, the last belief that I would

89:56

give up is that people

90:00

are inherently good somewhere deep down

90:03

that rejection and insecurity and lack

90:07

of communication drive cruelty. And that

90:11

I'm not going to give up on a world

90:12

where we can actually connect good

90:14

people together because I think there's

90:16

a lot of lot of good people out there

90:20

that just need a kinder way to connect.

90:22

Amen. Thank you, Whitney.

90:24

Thank you.

90:27

Quick one. Some of you may know we've

90:28

got a brand new sponsor for this

90:29

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90:33

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91:36

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91:38

last really it's been about two and a

91:39

half years. It was really um post

91:40

pandemic how much my health has become

91:43

such a huge priority in my life and I

91:45

have this laser laser focused on what

91:47

I'm putting into my body. It's funny

91:48

because as you get older you can start

91:50

to feel the things you're putting into

91:51

your body more and more and more. Um and

91:54

if I if I put something into my body

91:55

especially things like gluten if I put

91:56

those things in my body I feel them

91:58

tremendously the next day. My energy

92:00

levels my sleep and everything in

92:01

between. Hule has been probably the most

92:04

important partner in my health journey

92:06

because I've been in the boardrooms.

92:08

I've been to their offices tens and tens

92:11

and tens and tens of times. I've seen

92:13

how they make their decisions on

92:14

nutrition and I trust it. Most of my

92:17

team that are in this room with me

92:18

consume it and get the benefits of it

92:20

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[Music]

92:44

[Music]

Interactive Summary

The video features an in-depth conversation with Whitney Wolfe Herd, the founder and CEO of Bumble. She discusses her early life in Utah, her challenging experience and departure from Tinder, and the subsequent founding of Bumble. Whitney shares insights on leadership, the importance of authenticity, her strategy for creating a user-centric dating app that empowers women, and her ongoing mission to promote gender equality and address toxicity on the internet.

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