My blueprint for doing cold email outreach in EU for my web agency | build in public ep.5
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so last year back in November I started
my agency uh which is a web agency doing
websites as a service where I would
basically try to sell a website uh on a
monthly subscription so they rent the
website uh from me and I make a custom
design and a generally a nice design uh
the method for me that I uh tried out uh
since November and then for like 3 four
five month was uh cold Outreach
where I did uh 1,700
1,700 uh
emails um I'm not going to implicate
myself and saying exactly in which
country uh that I did it or where I did
it or from which email addresses because
in Europe with the new G gdpr uh rules
there's like some really really uh big
findes if you actually do it so if
you're going to do call out in Coal
Outreach in the in EU you really have to
be careful so in this video I'm just
going to walk you through exactly how I
set up my cold Outreach the results and
then also sort of my final thoughts if
this is worth worth it or not doing cold
Outreach um I did have success with it
to some extent however right now I'm not
doing CA Outreach anymore so that's just
a small spoiler alert I might split this
video up into two if it's going to be
too long we'll see about
that okay so first of all what you have
to be aware of when you do cold Outreach
in EU there is a very strict uh spam
rule you can't send a email to any
person business or private um that's
deemed as spam and that's basically
reaching out to someone uh through email
or other means it can also be a message
on Instagram LinkedIn without them
consenting uh you to do so so they
actually have to reach out to you first
before you are allowed to send them
anything there's certain exceptions
where you can reach out to people that's
for example if you have e-commerce store
and people buy something uh from you
okay you allowed to send them relevant
information about the product uh you
know if if it's out of stock or
something like that or there's also some
other cases but uh in those very small
cases you can't include anything related
to you want to sell something to the
customer so actually reaching out to uh
people
uh trying to sell something is
completely uh illegal basically the
whole EU so we have to be careful about
that uh the fines is it depends on the
country I I believe so the country where
I did coal Outreach the fines starts at
around uh
$10,000 and then in the in the currency
and that's and that can be for just one
email so if you send one email and they
and you get caught then it starts at
$10,000 and then it just goes up from
there so it's going to start from
$10,000 and then uh you will be
fin I believe last time I checked it's
around
$20 per email and so if you send 100
emails to the same person it's going to
be 100 time
20 the the probability of actually
getting caught is probably very slim so
what they normally do is they're going
to go after the big companies that uh
have a large email list and then spam
their uh email list from someone that
has not consented
that's also why when you go to any let's
say e-commerce store the subscribe to
newsletter in in in Europe um cannot be
pre-checked or cannot be a requirement
it's something that they have to consent
to uh in order to actually subscribe to
the newsletter otherwise can be uh
caught uh there's not really that many
people that get caught or you know get a
fine but it does happen um it does
happen and I've seen several examples
once in while so obviously and I'm not
going to you know tell anybody to do
something illegal but if you actually
had to do cold Outreach in uh Europe uh
you would want a domain that's
completely Anonymous so that's a com
domain you want to use and uh you want
to have it anonymized because like if
you get certain domains in in Europe
from certain countries your address and
your information is actually connected
with that that domain so it's very easy
to find out let's say that you use an
email address with that domain that has
your address assigned to it well it very
easy for someone to actually figure out
who is sending these
emails so you want to have an email
address with. com that is a relatively
personalized that sounds like your
business it sounds like your name and
then have it not connected with your own
person or your own business and you it
should not be connected with a website
uh that's sort of how you can uh you
know save yourself these troubles the
way that that I uh chose to go about
this was to reach out to people and I
didn't even want to sell them anything I
would just reach out to people and say
hey I I saw something on your website
that could you know improve could could
be changed to improve um the amount of
you know uh leads they would get or
customers that would get so I would
basically reach out to these people in a
very short form saying hey I know what
you can change this website do you mind
if I send you a video um so that was
sort of the premise of these uh these
emails I'm going to go more into exactly
how I did it and how I uh how I made the
emails so actually to get the leads it's
sort of the first step right so and and
I believe that if you want to have any
kind of success with doing cold Outreach
you you should not be using um these
large lists of emails from these other
providers uh you need to curate your own
leads and the reason I believe that uh
is simply because well so many other
people are using the same list right so
the same people on these large lists
they get so many spam emails and they're
tired of it so that's right away they
can spot it then going to delete it now
you can try it out still see if it works
or not I just chose to go a different
direction with the way that I got my
leads so I use Google Maps and that's
also uh inspired by from someone on on
YouTube I think I can't remember the
YouTuber but anyway I was inspired by
Google Maps so basically what I would
do uh I had a I had actually a guy um in
Africa helping me with this and it's
something you can automate with a script
and I was kind of working on it but I
never actually finished it but anyway so
what I would do is I would give him a
keyword for Niche so this this could be
a window cleaner for example and I had
him go to a specific country that I
would Target they go go from the top to
bottom just take the whole country all
the cities and then move the the map a
little bit type in the keyword uh fetch
all the emails from the results put it
into spreadsheet so on and so forth for
a given country small country with about
6 million people I got about
um anywhere between 400 and 1,000
websites um so keep in mind this is
websites that he's getting just the URL
so about between 300 and 1,000 websites
for for a given Niche so for example I
believe for window cleaner I got like
600 for like uh Carpenters I got th000
and so on then I created the custom
scraper that would basically go into the
website download all the content on the
website so this was only the front
page uh and then it would save it and
then I would have uh created another
script using chat gbt the API read all
the content and then extract data data
such as uh the name if there was a name
because sometimes people they would put
their own personal name the email most
importantly because more often than not
they would actually put the email
address in the footer of the website and
the city or area and and other sort of
metrics um and that's important right to
to personalize the emails and make it
more sort of relevant for the person
because the email should appear like you
are sending this email to only one
person and not a thousand different
people
right and then not not all the time uh I
would get enough data from uh this jet
GPT it worked generally well but
sometime you would have to enrich the
data so I would have the same guy do
that so the total cost per lead was
around 30 cents for me uh that's sort of
the the the uh the amount that I ended
up actually paying per lead so that's
around 5 $100 for 1,700 leads that I
that I did I think I actually have more
than that um but that's at least the
amount that I I reached out to through
uh coal
Outreach so in terms of the the the
method that I use so so yeah I want to
sell a website but I I would not
actually include that in email so
basically I would just reach out to
people on email saying hey I saw
something on on the website that I think
you can improve do you mind if I send
you a video so the video I would do if
they say yes yes and I'm going to show
you the results later so if they said
yes to the video basically what I would
do is I would make a video similar to
this and just go through the website
just scrolling through we website and
then give them some feedback and
typically I I would give them feedback
on how they can get more visitors onto
the website like from typically through
SEO right and then how can they get more
of their existing visitors to contact
them so how they can they increase the
conversion rate so that's sort of the
two areas and typically it would
probably take me like 30 minutes at
least to um make the video and then cut
it down so that's kind of a problem of
this method because it took so long time
to actually do that right especially if
you're going to do a lot of videos so
around took me around 30 minutes maybe
more to actually do a video and then I
would put it on YouTube as a hidden
video and then send them that link later
I switch over to do loom and just do
like a 2minute video video but around
that time I kind of stopped it so I
don't really have that many results
doing shorter videos of Just 2 minutes
but the long form videos around 10
minutes that worked really well and I
can see in YouTube that some of the
videos don't get any views so they
actually don't see it at all but some
videos videos they actually get a lot of
views they get like four five six views
so you can see that they come again and
actually look through the video so it
does provide value for them I believe
and a lot of people they reached out to
me so hey this is really nice really
happy about it and and I believe it's
something that they really could use so
it's about providing value right without
asking for anything and then what I
would do is at the end of the video so I
would record like this exactly like this
at the end of the video I would
basically say hey um what I would like
to offer you is a free redesign of your
front page so you can see how some of
these things that are just talk about in
the video can be implemented right so in
a video I would highlight sort of the
issue the things that can improve and
then at the end of the video I would
give them sort of a a solution to the
problems by creating a free uh design in
figma so what I would do is I reached
out to a web design on on upwork had a
design made for about I think
$200 so it basically just reuse the same
design modified myself change the colors
change the pictures some change some
stuff in there so it's truly unique
right and that's basically the design
that I would send to
uh the people that that eventually ended
up saying yes to the design so that was
sort of the the the method uh that I
used and then uh the actual email copy
was super simple it was just two lines
basically just saying hey I saw
something on the website that I believe
can be changed so you can get more you
know uh leads basically do you mind that
I sent you a video explaining 100% free
and a lot of people they say yet yes so
let me go back to the let me show you
the results of the the campaign all
right so the video is about uh 10
minutes long now so I'm going to cut it
here and then upload another video with
all the results from this cold Outreach
so that should be uploaded already so
check that out as well see you
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The video discusses a web agency owner's experience with cold outreach for their "websites as a service" business. They detail their strategy, which involved sending 1,700 emails, primarily focusing on the legalities of cold outreach in the EU due to GDPR. The owner explains the potential fines, which can be substantial, and advises on methods to maintain anonymity, such as using a separate domain and email address. The approach to generating leads involved using Google Maps to find businesses and then employing custom scrapers and the GPT API to gather information for personalized emails. Instead of directly selling, the owner offered to send a video critique of the prospect's website, focusing on improvements for SEO and conversion rates. This video, often around 10 minutes long, would highlight issues and suggest solutions. As a next step, they offered a free redesign of the front page, often using a pre-made Figma design modified for uniqueness. While this method provided value and led to some positive responses, the time investment for creating personalized videos was significant. The owner ultimately stopped cold outreach, suggesting it may not be worth the effort for their business model.
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