Stewart Brand on LSD, A.I. Black Boxes and the Beauty of Care | The Ezra Klein Show
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I think if you’re looking for who is the most influential
philosopher of the internet, who laid down the way Silicon
Valley thought, at least in its more idealistic era,
the person you come up with is Stewart Brand.
Brand has one of these amazing lives where he seemed to be
present, at least for a part of the culture,
at almost everything that mattered. There in the 60s,
and the moment of the hippies in a $20 a month apartment
in San Francisco with other beatniks, there at the mother
of all demos, that creates much of the structure
for modern computing that foresees many of the places
we’re ultimately going to go, there creating The Well,
one of the earliest online communities there with
the Whole Earth Catalog, which Steve Jobs describes
as an early inspiration for what we now think
of as the internet.
"When I was young, there was an amazing publication
called The Whole Earth Catalog,
which was one of the bibles of my generation.
It was created by a fellow named Stewart Brand not far
from here in Menlo Park, and he brought it to life
with his poetic touch.
It was Google in paperback form
35 years before Google came along.
It was idealistic, overflowing with neat tools
and great notions."
A list of all the places Brand was,
and all the things he influenced
from the Clock of the Long Now to
his long running correspondence with Brian Eno.
It is very, very long, and along the way brand
has been writing these very beautiful, unusual books, not
just the whole Earth Catalog, but "How Buildings
Learn" in 1994, which I love.
And if you’ve not read, you really should.
And then most recently, this book "The Maintenance
of Everything, Part One", which explores something many of us
would rather avoid the constant
and almost spiritually important
work of fixing our cars, of doing home repairs, of caring
for each other.
Brand makes maintenance sound philosophically potent,
even beautiful.
And one thing I think is interesting about this book
at this moment, to be written by somebody with the weight
of Brand, is that it points towards maybe a different way
of thinking about technology.
It points towards maybe a different ethos
on which Silicon Valley, with its great men
of history, conquerors of the world dimensions,
now can maybe move towards something a little bit
more humble, something a little bit more
rooted in the natural relationship
we all have to each other, and that we all
have to aging and to loss.
So I want to have Brand on to talk to him about that
and so much else that he’s seen and thought over
the years.
As always, my email ezrakleinshow@nytimes.com.
Stewart Brand, welcome to the show.
Well, thank you, Ezra
Glad to be here.
I want to start a little bit back in your history
in the 1960s, you were part of a movement that got called
the back-to-the-landers, communards.
What was that?
Hippies. Well, what was that?
How would you describe the vision there for society?
For various reasons, a whole lot of people basically
in college in the early 60s and on through into the early
70s, thought they needed to reinvent civilization.
The 50s had been.
So successful they became kind of bland.
And the Beatnik poets who preceded us
showed a kind of a revolutionary path
of going wild and going deep.
And so we figured out ways to go wild and go deep.
Many dropped out of college.
Drop out where? Well, they decided
that since civilization had to be reinvented,
they would deal with the gathering
of their cohort of the people same age
as them and their peers, and go off base basics.
They go back to the countryside
and farm and build their own buildings
and have their own rules and start over.
They all failed, but they were all the communists
were highly educational.
We learned that free love isn’t free.
We learned that if you expect the women
to do all of the really hard work of pioneer women
used to have to do, carrying the water
and cooking the meals and taking care of the kids
and doing everything else while the guys were building
domes and other interesting buildings.
Another thing that we discovered was that
the countryside is actually kind of boring,
especially if you don’t connect with your neighbors,
which we did not mostly.
And so we fled back to the cities.
Some of us figured out how to do too many drugs,
and some of the rest of us noticed that and didn’t do
that.
But it was a wonderfully fearless time.
We undertook wild and crazy things.
We had this aesthetic of the most wonderful adventures
you could, with the least amount of money
that you could.
And you have to be creative under those circumstances.
So that was the hippies, and the Whole Earth Catalog was
speaking in a way, to the fact that these were for college
dropouts who didn’t know how anything worked.
They had not been raised on a farm or ranch.
How would you describe what the Whole Earth Catalog looked
and felt like to somebody who’s never seen one?
It was pretty big, actually.
Bookstores complained about it because it’s about as big
as a laptop now.
Basically folio sized and thicker than a laptop.
Now I’ve seen them.
It’s big.
Oh, yeah.
By the time we did the so-called next Whole Earth
Catalog, it was three, several pounds of everything.
But I mean, Steve Jobs and his famous commencement speech
that it was like Google decades
before Google came along, the Whole Earth Catalog
had all those books, how to be a beekeeper,
how to grow sheep, how to weave and to all
of the goddamn make candles.
We’re actually candle dipping.
So that was what the Whole Earth Catalog was.
And it turned out it really did is what YouTube does now.
It conferred agency.
It was a whole bunch of half open doors
that you could peek through into a world of,
you can make a guitar.
And some people thought, well, I got if I can make a guitar,
there’s this book on how to do it, I’ll just do it.
And then that turned out to be a whole life for them.
You mentioned that among the communards, some of them
did too many drugs.
I’ve always wondered if this story about you is true,
that the reason we have NASA’s picture of the whole Earth
came from you doing psychedelics on a roof one day
Yeah, I was in San Francisco and kind of bored.
And one of the things you did with boredom at that time
was drop some acid and see what happens.
It was kind of a minor dose was about 100 micrograms.
And I went up on the roof of a $20 a month place that I lived
in North Beach, and... $20 a month in North Beach. Yeah, wow
Yeah O.K. That’s already hard to believe.
But it was true.
And somehow it’s easier to believe that you got NASA
to take a picture of the Earth and that anything in North
Beach ever costs $20.
Well, it turns out I didn’t really get NASA to do that.
We’d been in space for 10 years at that point.
We and the Soviet Union and the cameras
had always been looking outward or at pieces of Earth,
but they could have been looking back
to see the Earth as a whole.
And I was pretty sure that would change everything.
I wound up starting a campaign.
There was a button that said, why haven’t we seen
a photograph of the whole Earth yet?
And I know I got looked at by a lot of people in NASA
and in Congress and so on.
I got to know some of the astronauts like Rusty Schweickart..
So when they took photographs, it
came just a year or two later after my campaign.
Got it. Cause and effect.
It was a little coincidental.
You had the idea on the roof, but it didn’t.
The roof is not what led to the picture.
I think that’s correct.
But it led to understanding the picture.
I think for a lot of people that metaphor of the camera
pointing outward as opposed to inward at what we don’t yet
have as opposed to what we do have.
That actually feels like a nice metaphor for maintenance.
And I hear this in the Whole Earth Catalog, too.
That in a way, it feels like a lot of your career
and thinking has been building up to it,
building up to this topic, that the Whole Earth
Catalog was also a manual for maintaining your life,
for maintaining the things you had.
Let’s begin with the most basic question. What is
maintenance?
It’s good to keep things going.
I’m a biologist by training, and so you find that
everything alive spends a lot of its time basically
maintaining being alive, even to the extent of reaching
outside itself.
So you’re not just eating.
If you’re a beaver, you’re busy cutting down trees
to maintain your dam, which is what protects your lodge.
Most plants spend a lot of time basically helping
the soil around them do things that work well for the plant,
and the soil itself is alive, and we’re always maintaining
our bodies.
We maintain our vehicles and our houses and homes
and cities that we live in, and we’re catching on.
That civilization is something to maintain as a whole,
and even the planet we’ve now stepped up to terraforming.
So we’ve been terraforming badly,
and we need to terraform well.
So the levels of maintenance are enormous,
and the constancy of it is a given.
How did it come to occupy so much of your mind?
Well, because I’m a bad maintainer.
I brushed my teeth when I felt like it,
and consequently, I lost quite a few.
And looking into the things that you’re not good
at, especially intellectually, I think is one way to stay
young.
Because you got beginner’s mind.
But I did grow up with a father who
was a do it yourself kind of guy
with a big bench in the basement.
And I had a bench in the basement
and we were as many software programmers began by building
heathkit radios and stuff.
Well, that was me, too.
I was building heathkit radios.
You grew up in a time when the technologies we used
were more intelligible.
And something you track in the book is that some of them
were designed to be that way.
One of the really interesting stories
you tell that I was hoping you could tell here
is about the Ford Model T versus the Rolls Royce.
I had known about the Ford Model T,
I didn’t realize it was the Rolls-Royce was
a contemporary.
So tell me about the difference between those two
cars.
Well, they both began basically in 1908,
and Ford was building a car that could manage American
driving when it was all dirt roads and so had to be pretty
rough and ready and rugged and robust,
and he’d figured out interchangeable parts by then
so he could manufacture cheaply.
Rolls-Royce went the other way,
which was to have a car so perfectly tuned,
with every part filed to exactly fit
with all the other parts around it.
And it didn’t.
It was really, really reliable.
It would always run. The Rolls-Royce.
You couldn’t do maintenance yourself because everything
was so perfectly tuned and assembled that you would have
to take it back to Rolls-Royce to do any upkeep on it.
But if you got a Model T, it was basically
just a platform for adding things that you wanted.
And doing the repair yourself.
It just to get it to run you had to do maintenance.
There’s a dimension of the way you describe what that made
possible in the Ford, which is that it became as you say,
a platform.
It became a space of creativity.
People sold all these kits to change what the Model T was.
And it struck me reading this.
And, you’re very intertwined in the history of Silicon
Valley, that it had a lot of the feeling of early
technology, which people could hack and alter and add
to in all kinds of ways, versus later technology where
you got to jailbreak an iPhone to do anything with it,
where we now have AI systems, maybe we’ll talk about this.
We don’t even really understand what’s happening
inside of them.
And so there is this tension between the builder hacker
ethos that was so present, in other technological eras,
but also, earlier periods of the web and personal computers
versus where a lot of these systems and companies
have gone.
You describe maintenance as an ethos, but it’s also, I think,
a question of what we are capable of doing,
both somewhat legally and technically with
our technologies, which makes it also a decision made
by the companies.
How do you think about that?
Well, I’m just working up on writing about the right
to repair issues going on.
Now. There’s a question of ownership.
Ownership, I think is.
When it’s not just a question of having paid for and having
legal possession of something.
It’s actually possessing the knowledge of what it’s really
about how it functions, how to look for problems,
how to diagnose problems when they come up, how to fix it.
And doing maintenance on something
is basically how you really take ownership of it
and enter it into your not just physical life,
but your mental, and social life.
So this will be another thing that the coming of AI,
I think, is going to raise another level of discourse on,
because one of the things that software engineers are always
trying to do, they hate doing endless simple maintenance,
taking care of dependencies and stuff like that.
And they call it toil.
Good word.
And they try to automate it.
Get ahead of so that the system
can be made capable of seeing when a problem is coming
and immediately get itself to go around it.
And I’m sure that AI is going to bring many more levels
of that.
That’s the upside.
The downside is you spend more and more
of your life arguing with robots because we
have a theory of mind.
So you and I are talking.
We each have a pretty good idea what the other’s doing.
And mentally. With the AI, that’s not the case.
And they’re all different.
So in a way we’re dealing with all these new species who talk
our language.
But are they come from a different frame
in some deep respects.
And I think that AIs are going to teach us more about
being human, because we’re going to see, well,
not quite human.
Is like and getting more and more acquainted with
the difference.
Let me pick up on the AI question,
something that you write about in "Maintenance of Everything"
And in this section, you’re quoting the philosopher
Matthew Crawford, is that there is a necessity
to the intelligibility is the word that gets used
of the things we use.
And I read that I was thinking about a moment I had with one
of your creations that relates to AI, which
is you mentioned the Whole Earth Catalog, which
is this remarkable.
I mean, you can describe it maybe,
but this remarkable deep catalog
of all these ways, tools and ways
to fix things and ways to know about things
and to create a whole life in a do it yourself way.
And the first place I ever saw one physically was
in the offices of OpenAI when I visited them before ChatGPT,
this was probably 2021 or 2022.
And I remember thinking that there was something almost
ironic about this catalog that was so dedicated to making
the world intelligible at this place,
where they were explaining to me that they didn’t understand
the fundamental center of how their systems worked,
that they were creating something that one of its most
fundamental characteristics was unintelligibility.
And as somebody who’s just been around Silicon Valley
a long time, I wonder what you make of that.
As somebody who cares about whether or not
we understand things well enough to work on them.
We are now.
All the energy is creating things we don’t understand,
so we can offload more of our work onto these systems.
We don’t understand in a way that I think is also going
to change who we are and what we are as human beings.
Well this is.
So AI is moving very fast and is solving
a whole lot of problems.
And of course it is creating a whole lot of new problems.
They’re kind of alien intelligences in a way.
And one of the good things that
happened with large language models
is they trained basically on human communication.
And so they are, in that sense,
intelligible as human intelligence, how it actually
functions in there in terms of the.
Extreme niceties of what’s going on down at the bits
and bytes level is not so intelligible.
But so far, we’re kind of making them in a real
imitation of human communication and to some
extent, human thought.
It’s going to move beyond human thought pretty quickly,
and it certainly reaching out in terms of data space much
wider than any human can in a much shorter time.
And that fact alone.
Puts us feeling like redwood trees,
trying to communicate with the hummingbird.
They’re linked.
They live together in the hummingbird.
Maybe lives in the redwood tree.
But the redwood tree isn’t capable of paying much
attention to who’s in its branches or how fast they’re
moving.
And so these we’re introducing new kind of pace layers
into the world we live in.
And it’s cellular.
The brain moves really quickly.
And these computers because they don’t have to use
chemicals the way our brain does.
They go a lot faster.
We can engineer at these levels
more than we can understand.
I think that part of being a human society now is having
a range of specialists that understand these things
at depth, that can speak up and say, well,
here’s what we’re pretty sure is going on.
I guess my question on this, and I’m going to be thinking
about that redwoods and hummingbirds analogy
for a little bit is what role maintenance and the associated
virtues and knowledge have in a world where technologically
it’s requiring now so much sophistication
and specialization.
Understand things.
And some of them, we don’t even the people making it can
understand a lot of the examples in the book,
which I often found very, very moving.
Are sailboats and Model Ts, and even if somebody was
precision calibrating every single bolt
in the Rolls-Royce, somebody knew what those bolts did.
And in that way, this book struck me as almost
countercultural, that it was arguing
for virtues that it feels our society is pulling further
away from I try to take a position of never shaking
my finger and saying, no, you should brush your teeth,
you should change your oil.
You should be a nanny to your behavior,
your child wake up and be a grown up
and take care of things.
Well, a lot of it is quite reasonable
because of the precision that goes into manufacturing
starting now, most things work pretty damn
well most of the time.
And so when they don’t, it comes as a surprise.
It’s been a while since we bought it,
or since we first started renting it or whatever,
and suddenly it was a problem.
And oh dear, oh dear.
People who do maintenance for a living
obviously do not have that frame of mind.
It’s oh yeah, it’s broken.
Let’s see.
This familiar thing.
Great I can fix that right now.
Oh, I don’t have the part for that.
Well, I’ll go online and get the part.
I mean, online access to information and parts
is just astounding now.
So all kinds of things that and that’s I think,
a great solution for people that have a problem with
something they’ve owned for three or four years and it
came with a manual, but they misplaced that for sure.
Well, it turns out they go online and here comes some
recommendations for some videos for exactly
your problem and exactly your make and model,
and year of the device that you’re having trouble with.
Actually, there’s four different versions
of the issue you have and four different solutions to doing
it, one notably better than the other.
You follow that and then the thing is fixed and you’re all
powerful.
You’ve totally taken agency, and that particular device is
now more legible to you.
YouTube has replaced manuals.
It’s replaced the Whole Earth Catalog in terms of conferring
agency on anybody to learn anything or fix anything.
So it’s mostly a happy story.
But you’ve got to go online to get the aggregate wisdom
of humanity on the case.
You’ve lived on a tugboat for 40 years Yeah that must
require a fair amount of maintenance.
Well, especially if the tugboat is made of wood
and built in 1912, which I guess was Yeah
boats are always suicidal.
They’re always trying to sink themselves.
And especially wooden boats.
Wooden boats don’t usually last more than a century.
Ours has, because of a whole lot of maintenance.
But boats are so lovable.
We call them she.
They are all that stands between us
and the wide dark sea trying to kill us.
They’re like a motorcycle in that respect they’re kind
of hazardous.
Oh and so relying on them is an intimate process.
So maintaining a boat has an endearing quality to it
that is attractive.
Well, it’s not attractive.
It’s the amount of it and the cost of it and the specialized
of the work that has to be done.
It’s like living inside a beautiful violin where all
of the curves and.
And all the nuances are very carefully crafted,
and replacing parts crafted in that detail takes some doing,
but it’s worth doing.
One thing I enjoyed about the book
is the way that it recasts work that can be described,
or thought of as tedious as almost a spiritual practice.
You write treat the boring task as a ritual,
alive with aesthetic nuance and a welcome respite
from the clamor of thinking.
Find your own contemplative practice.
Tell me about that idea of maintenance
as a contemplative practice.
Well, I can’t do meditation.
I get bored.
But people who do meditation embrace the boredom
and utilize it as a way to at least calm their mind
and maybe center their mind on something that they don’t
usually go to mentally.
And often things for maintenance
are done by Japanese with a great deal of ceremony.
Just changing the lights of a street lamp.
There’s guys in uniform.
They have a special routine.
They do with a ladder where they go up the pole
and do a little formal thing at the beginning
and another little formal thing at the end.
And it turns the.
A simple task into a somewhat more complex dance.
Moving together in time is one of the profound things
that humans have been doing for a very long time.
So ritual is one way to make really, really repetitive
maintenance less onerous.
The other dimension that struck me as interesting when
I read contemplative practice, is that there’s a lot of ideas
about thinking in the book.
And you quote quite a lot from "Zen
and the Art of Motorcycle Maintenance," which
is a classic book.
I was also very struck in the first chapter.
You’re writing about this sailboat race,
and you talk about a sailor thinking about how to fix
a problem on his boat and forcing himself to think
for two days before acting because quote,
I did not want to crystallize my thinking prematurely.
And I really liked that line.
Did not want to crystallize my thinking prematurely.
Tell me about maintenance and speed maintenance and rhythm.
It comes up often in the motorcycle part of the book
as well, about not moving too quickly.
Well, one of the problems with repair is it’s a trauma
for the system that you’re trying to fix.
And it’s easy to get things wrong.
So a couple of years ago, they were
in the process of doing maintenance on the Notre Dame
steeple, the tallest part.
It was kind of rotted out.
And they were doing work there because they were up there
doing stuff that introduce flame
in an area that then took off and burned down the cathedral.
At Chernobyl they were doing just a routine maintenance
and were careless and it got out of hand.
So this is reason to be cautious and take
thought often for diagnosing the problem.
And on that particular case, Bernard Moitessier
had a steel boat that was pretty much waterproof,
but he had a collision with a ship that bent the bowsprit
about 20 to 25 degrees off.
It meant that a storm might take down
his whole rig because there was no longer symmetrical.
And so he knew what the problem was.
But how could he fix it by himself at sea.
And that was where he took the advice he had
heard from other maintainers.
Don’t just jump at a solution because you might make
the problem worse.
Think through the solution.
Disrupt the system minimally in the process of figuring out
what needs to be fixed, fixing only that,
and then backing carefully out so the rest of the system
doesn’t get disrupted.
It’s a highly intellectual process.
Doing diagnosis and repair.
And so there are dimensions of it
that are highly intellectual.
And then as you said at the beginning,
it’s what living things are doing all the time.
One thought I had while reading the book
was that maintenance is what we
call care when it is applied to things as opposed
to people.
And a lot of the book felt, I mean, I thinking,
where do I do the maintenance in my life.
I mean, aside from on my own body brushing my teeth
and sharing.
But I have kids.
And the act of parenting is its ongoing maintenance among
many other things Yeah And there’s been a lot of work
and thinking on care work in recent years.
And I was curious about how those connections existed
in your mind as you wrote the book how
do you think about the relationship
between maintenance and just interpersonal care?
Well, I wound up basically most of the book
is Chapter Two, "Vehicles"
And the vehicle, the land vehicle that humans have used
for 6,000 years is a horse.
And the horse takes a lot of maintenance.
I think I’ll read something here from the book, if I may.
There’s this philosopher named Albert Borgmann who wrote.
You cannot remain unmoved by the endless and confirmation
of a well-bred and well-trained horse.
More than 1,000 pounds of big boned, well-muscled animal,
slick of coat and sweet of smell, obedient, and mannerly,
and yet forever a menace with its innocent power
and ineradicable inclination to seek refuge in flight,
and always a burden with its need to be fed and warmed
and shod with its liability to cuts and infections,
still laming and heaves.
But when it greets you with a nicker, nuzzles to your chest
and regards you with a large and liquid eye,
the question of where you want to be and what you want to do
has been answered.
And I end with I wonder if that might come again
some day.
A vehicle that can care back.
Tell me what you make of that.
Your children care back.
That makes maintaining them completely
different than maintaining your vehicles.
I think this is one of the things we
may ask our eyes to do for us is give us things
that care back in some sense.
Now the question is, are they faking it or do they mean it.
And maybe part of the design will be that they do mean it.
There is somebody there caring.
You’ve been around Silicon Valley long time.
We’ve mentioned the Whole Earth Catalog.
You were involved in early versions of the World Wide
Web, personal computer, personal computer,
and there was a lot of idealism in all of that.
When you look around, which of your hopes
feel like they were born out.
Which of the hopes feel like they ended up
corrupted or something that look on with more skepticism
now.
Well, it’s a classic case of David Deutsch’s line about
solve certain problems and other problems emerge.
But the problems that we thought
were being solved in terms of especially communication, that
understanding that computers were communication devices.
And isn’t it amazing that we all still use email,
which was one of the first things basically invented
for the microcomputers, as they were called then.
And we still do the same way.
Now lots of other stuff has been added on.
And the social systems have connected lots and lots
of people in really profound ways, and lots
of the things available through the internet,
from Wikipedia to the Internet Archive to iFixit to YouTube.
So in that sense, it’s really surpassed the dreams that we
had.
But then, of course, it introduced problems that we
didn’t completely anticipate.
The very first social media started
to have flame wars started to have these other people being
rude to each other because they were not in the same room
and nobody could punch anybody and they could gang up
on each other, and things like that
started to become semi pathological online.
But it was when advertising was explored
way back when it became more and more
persuasive and interesting.
And then with AdSense on Google,
it wasn’t just as Nicholas Negroponte used to say,
it wasn’t just advertising as noise,
it was advertising as news that was focused
on your expressed interests.
And then that felt like, well, that was
an invasion of our privacy, that it knew
what I was interested in.
In some cases, that’s not welcome, but in other cases.
Oh, yeah.
I didn’t know about that thing.
Thank you for letting me know.
Except nobody ever thanks it.
But they do act on it.
And so that’s what keeps these things going.
So yeah, these problems keep coming up
and they keep getting solved partially
or other stuff comes along that is
replaces that whole domain.
But it has problems.
That’s the nature of life.
Something you said a second ago that we act upon it.
I have the feeling more and more
when I am online, on social media, on YouTube,
on TikTok that I am being acted upon you open up
the Whole Earth Catalog and you are the person turning
the page.
You are the actor deciding whether or not
to have your eyes stop on a certain box
and read into that box.
I mean, the tagline that was so beautiful
of The Whole Earth Catalog was we are as gods
and we might as well get good at it.
And the internet emerges and you’re typing search terms
into Google and you’re using your bookmarks and you’re
looking through your email.
And over time, things have become algorithmic.
And you can feel the systems moving around you and trying
to figure out what you’re interested in.
And then you linger on something,
and then it starts serving you a lot of it.
And obviously people enjoy it on some level or they wouldn’t
use the systems.
But I do wonder how they’re changing us.
I mean, so much of the message it
feels to me of early computer thinking,
early web thinking was about the user
and what they could do and how empowered they would be.
And increasingly, it feels like we
are being given many, many offers
to be sometimes wonderfully disempowered,
but particularly the way.
The systems use our attention now,
it does feel like the volition has shifted it.
It feels like the decisions are being made in some way you
can’t quite figure out.
I think you knew Marshall McLuhan back in the day.
I did.
And a lot of his ideas about how different ways
of structuring a medium change the person using it
feel very relevant here.
I’m curious if you think that’s true or if that feels
overstated to you.
Well, have you had Cory Doctorow on your show Yeah,
we had an episode with Tim Wu and Cory Doctorow
that just came out recently.
Excellent so he’s quite right.
There’s a lot of what he calls “enshittification” that’s
happened to various entities where basically sponsored
content comes more and more in front of the content that
you’re asking for.
And it’s on Amazon, it’s on Google and so on.
What do you do.
A keyword search.
But now with Google I use their Gemini 3,
and it’s not so much a search for a word string anymore.
It’s search for.
Tell me about this subject, please.
And it is drastically great.
For example, in part two of the book,
there’s a whole section on John Deere where they went
from one of America’s oldest companies that was absolutely
revered by its customers to the poster child for right
to repair, because his customers were so furious
at it, for forcing them to delay getting fixes
to their machines, and the whole business of a farmer
being able to fix everything turns up upside down.
And they had to go through the corporation
and the dealerships, and they just hated that.
So I asked Gemini 3, how can I find out
what the argument was within John Deere,
within the company.
And he said, well, you’ll find it with their stockholders
And take a look at Reddit where you will find people who
either used to work there or still work there,
telling the secrets of what’s going on behind the scenes.
So thanks to AI, I hadn’t really thought of those two
ways to look inside the company,
and it turned out that nobody was speaking up
for the customers inside the company.
This gets to me to a question.
We were circling earlier.
I mean to repair it, among other things,
is a legislative idea.
It would be potentially legislation
that the government would pass saying
companies have to do this.
And one thing I was thinking about in the book
it is treating maintenance often
as a question of our knowledge about the things
we are caring for.
But it is also a question of first
whether the companies that make those things have made
those things open to care.
Open to maintenance.
Whether you can get into the system,
whether you can get into the innards,
they do not want you getting inside an iPhone.
And second, because often, as you say with John Deere,
the company would make more money by just having
you replace these technologies on a structured timetable,
whether or not society, government comes in and says,
we actually are going to force you to make maintenance
something people can do.
So as you’re thinking about right to repair.
And as you’ve been around technology for a long time,
do you think it is something we should pass.
Do you think that if we’re going to make maintenance
a social value, it’s something that government has to insist
that the companies permit.
Yes yeah.
And there’s already some laws in place in places like
Massachusetts and Colorado.
It’s moving pretty quickly.
And some companies are getting out in front of it.
So I have a Tesla and Tesla is somewhat ahead of this one.
They fought back for a little while and then realized,
screw it, we’ve got all this information about
your vehicle.
We’ll share it with you.
And there are lots of companies like Patagonia
that have whole videos teaching you
how to repair their garments.
And so it goes.
Some of this can get sorted out in the marketplace,
but some companies have such a kind of grip on their field,
and John Deere is one of them, that they don’t feel they have
to worry about competition.
So if that’s the case, that’s where the government usually
does need to step in.
So if somebody read this book and they wanted to make
regular maintenance more of a part of their life,
but didn’t quite know how or where or didn’t feel like they
had anything obvious to fix.
But see this as a virtuous skill, a discipline.
Where do you advise them to start.
How do you weave this into a life in which you’re not used
to thinking about your possessions,
or even yourself in this way.
I have a child that’s a big commitment to just learn about
maintenance.
Oh, yeah.
Because part of this "I and Thou" stuff that Martin Buber used
to talk about, having a relationship with your stuff
that feels like the relationship
you have with a child or with a pet.
Let it become shiny with use, with tools.
The rulers get the best tools you can if you use them all
the time, get the best you can because then you’re respect
for the tool plays out in the care that you give to it.
And honoring the process of taking
care of things in yourself and in others.
Sometimes maintenance tasks are
seen as of a case to level difference.
Who cleans the toilets.
Who takes care of the dead things.
And so many maintenance tasks are not only low status.
They’re low paid.
That doesn’t need to be the case.
And people don’t notice the really good maintainers from
the so-so maintainers because they’re not paying attention.
Well, the really good maintainers
are worth paying attention to the point
that they do get recognized.
They do get paid and basically honored
as the way we honor librarians or libraries.
These are actually the pillars of civilization.
The folk singer Pete Seeger said
you should consider that the essential art of civilization
is maintenance.
When we were when I was asking you
what led to the writing of this book,
you said the maintenance is something that you yourself
are not very good at or have not
been good at traditionally.
So since immersing yourself in it,
both in terms of its technical questions
and its spiritual and personal questions,
how is your relationship to maintenance changed.
What do you maintain that maybe you didn’t before.
What have you found is ways to do it that were not
true before this project.
I’m 87 years old.
Guess what.
By the time you’re in your 80s,
just being old is a half time job.
By the way, in maintenance theory,
this is called the bathtub curve.
With a building when it was brand new.
There’s lots of problems, but then they even out and you can
plug along and just stay ahead of the maintenance and it’ll
be O.K. But then it gets pretty old,
especially if it’s a wooden building.
Problems increase.
So the bathtub is high maintenance at the beginning.
It levels out and high maintenance toward the end.
When you’re in your 80s, you’re toward the end.
Generically, you’re probably genetically.
I’m somewhat of an optimist, and that’s fatal
for maintainers.
Maintainers are realists, and the pessimists
are always looking for what could go wrong.
And how can I get ahead of that or the hero,
a questionable something and where I might say, oh,
I don’t think I’m serious.
I mean, it says that sounds like it’s serious.
So there’s a whole attitude issue that one becomes aware
of.
And my shortcoming is I’m an optimist.
I think that’s a good place to end.
So was our final question.
What are three books you’d recommend to the audience?
I recommend David Deutsch’s "The Beginning of Infinity"
It’s basically optimism at a cosmic level,
and it’s full of the realization that there are
always problems and there are solutions,
and that goes on infinitely.
You’re always at the beginning of infinity when it comes
to that.
I recommend a book by Simon Winchester
called "The Perfectionists: How Precision Engineers Created
the Modern World."
And then I wound up revisiting when
I did a section on manuals.
And so the great manuals of history, one of them,
by the way, was the.
Manual that the first thing you do when you open the book,
it says, here’s how to completely dismantle
your Model T all the way down to every nut and bolt and put
it back together.
But the one I was looking at was Diderot’s "Encyclopédie,"
which had diagrams, basically, of all the trades and crafts
of the 18th century actually worked.
But the French Revolution shot down
all of the kind of rational optimism
that was in that book, the Scottish Enlightenment.
They were very impressed by and they all
studied Diderot’s encyclopedia, and they came up
with their own encyclopedia called
the "Encyclopedia Britannica," which went from strength
to strength for 100 years.
And basically, the Scottish Enlightenment
was the source of our constitution, which
was an Enlightenment document of our Declaration
of Independence.
And that’s what really needs to be maintained if we want
to maintain civilization.
And the planet.
Well, is the engagement with science, with engineering,
with open discourse.
With replacement of political leaders without bloodshed,
basically dealing with problems in a way
that we honor, that they can be corrected
and that there will be other problems.
And being comfortable with that and moving with that
and being as intelligent as we can be and managing all that.
So those three books are what I recommend.
Stuart Brand, thank you very much.
Thank you Ezra.
Ask follow-up questions or revisit key timestamps.
This episode of the Ezra Klein Show features an in-depth conversation with Stewart Brand, a foundational figure in Silicon Valley history, the creator of the Whole Earth Catalog, and a noted polymath. They discuss Brand’s new book, 'The Maintenance of Everything,' which serves as a meditation on the philosophical and practical importance of maintenance in a technological age. The discussion spans Brand's background as a 1960s communard, the origins of the Whole Earth Catalog, the impact of NASA’s first photos of Earth, the role of AI in modern life, and why maintenance should be viewed as an act of agency, care, and even a spiritual practice. Brand reflects on the shifting nature of technology from 'hackable' systems like the Model T to modern, often unintelligible 'black box' AI systems, while offering a call to value the 'humble' work of fixing and caring for our tools, our world, and each other.
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