YouTube CEO Neal Mohan on AI, Censorship & the Future of Creators
801 segments
[Music]
the man himself, CEO of YouTube.
>> I didn't realize that when I took over
the CEO gig, a big part of my job would
be being a straight man. For a lot of
YouTubers out there,
>> YouTube is now by far the biggest
streamer in the world.
>> Shorts, I think, has just surpassed 70
billion views a day.
>> Mohan was one of the pioneers of
internet advertising and keeping the
world's largest creator economy afloat.
We think we're really still in the early
days of our growth story and fulfilling
what our mission is, which is to give
everyone a voice and show them the
world.
>> Ladies and gentlemen, please welcome
YouTube CEO Neil Mohan.
How are you? Good to see you, brother.
Thanks.
Nice to see you,
>> David. How are you? Nice to see you.
>> All right. Welcome, Neil.
Neil
>> and I could have done that together.
>> I mean, you could have.
>> What did you think? Um, we talked to him
a little bit about which platform is the
most important. He said the one that
pays us the most. You don't pay for
content upfront. You've done some
experiments. You do it all with the 55%
revenue split. You sweep 45%. Seems like
you're doing pretty well. Are you taking
too much money from creators?
>> Let's get into it.
>> Can we get that down to 30%?
Um, well, first of all, thank you all
for having me. It's a privilege to be
with you guys. Like they say,
>> uh, longtime listener, first- time
caller. So, it's great to be here with
all of you.
>> Do you listen to the podcast? Yeah.
>> Uh, I watch it.
>> Oh, you watch it? Where do you watch it?
Where did you you like Spotify?
>> On YouTube?
>> Oh, on YouTube. Yes, we're there now. We
are there now. Yes.
>> Can you please be prepared?
>> Yes. Yes.
>> I didn't know we had a YouTube channel.
Really? How's it doing?
>> How many folks watch it on watch it on
YouTube? Just out of cur. There we go.
All right. Okay.
>> It's about half. Yeah,
>> the channel is growing. You guys are
close to a million subs, watch time,
views, all up and to the right. So,
congrats to congrats to all of you guys
on that. But on your question, um, uh,
Jason, so we we've paid out in the last
3 years over $70 billion to the creator
economy. We are the we are the original
and world's largest creator economy. Um,
and so,
well done. And um that innovation which
is called the YouTube partner program is
well over a decade now. The the 5545
that you're referring to. And um so we
pay out billions to creators creators
our media company partners the music
partners etc. Uh I'm using that term
creator and I'll use it for the la next
30 minutes sort of in the broadest sense
of the term. Um it's just that the way
that we do it is very different. I mean,
we're we're a creator economy in the in
the true entrepreneurial sense of the
word, which is if you're a creator on
YouTube, um, contrasts to the
traditional model, you're betting on
yourself, which is, um, kind of the
opposite of sort of the way that
traditional media models have worked.
And as you grow, as your audience grow,
as your success grows, um, your
monetization grows, your business grows
as well. And not every creator on our
platform is going to become, you know,
Mr. Beast or Dude Perfect, but there
are, you know, north of 3 million
creators that are in that partner
program today earning revenue.
>> Back to my question, I feel like you've
created all these stars and you look at
the Tuckers, you look at the Megan's,
you know, we'll put ourselves maybe
right behind them. We all choose to turn
off monetization because the take rate's
too high and we can do it better
ourselves. Should you not start to think
about two classes of folks? The
upandcomers who don't have sales teams,
who don't have distributions, maybe
it's, you know, it's more about building
an audience and then maybe looking at
the folks like us slightly differently.
And this seems to be a weakness in your
game. Um, your take?
>> Um, I would I would say that, you know,
the way I think about he doesn't speak
for us just
for myself. No, but the point is
>> I just want to be clear that I love you.
No, no, but it's clear that people who
are at this level take it on themselves
because the 45% is just an absurdly high
take rate for that level of person, the
Tuckers, the Megan, they'd rather just
bake their ads in. So, how do you think
about that level of folks? They
participate, but you don't monetize
them.
>> I think that that's um that's not the
way I would characterize it. First of
all, I think the the the way that I
think about it is all of these
monetization models should be available
to you depending on what your business
objectives are and what they're not. And
I've talked to a bunch of you guys about
sort of how you think about that
monetization question and what's
important versus audience building and
not. And by the way, it's the same type
of conversation that happens with sports
leagues or studios or what have you
there. And so my my vision on all of
this is whatever model works for you as
a creator podcast or what have you
should be the model that you adopt. And
so for example, you take um you know
what Tucker's doing and Megan's doing
and they you know they have had enormous
success on our platform um mostly driven
because they're incredibly talented at
what they do and the audience and the
algorithm have figured that out. But it
might be that the monetization model
that works best is something where
they're representing their inventory
themselves. And that I think is less
about sort of take rate or what have
you, but sort of the best way to
actually package it up. And so that's
that's really the way that I think about
it. But if you're a creator getting
started today, you're not even concerned
with that at all because the the
monetization is really only a byproduct
of what you've been able to do from an
audience engagement standoint.
>> The net is what matters, right? At the
end of the day.
>> That's my point. Yeah, take rates 55,
20, 90. If you're making more money
doing this than other things,
>> I mean, a great example again just
>> because the algorith and maybe you can
speak to the the quality of the
algorithm and the ads placement. You
come from the ads business. You're a
double click.
>> Yeah.
>> How good YouTube's ad placement and ad
quality is relative to other platforms
and how that actually increases.
>> Yeah. I mean, I think I think what I'd
say on that is it's it's really it's two
things. One is, you know, obviously we
invest very heavily in making it so that
the advertising you see, whether you're
watching YouTube on a television screen
or on your phones or or your laptops is
relevant. It's targeted. The creative
formats are there. We are a platform
that caters to advertisers that are
brand advertisers, brand builders as
well as, you know, direct response. And
so that is a big area of investment. But
the reason why from and I spend a lot of
time talking to advertisers why they're
all so excited about the ROI is that uh
the the engagement is differentiated and
that turns into ROI for advertisers. And
what I mean by that is if you go to
YouTube, you are really leaned in into
what you're watching. You are a Mr.
Beast superfan. You're a, you know,
Michelle Kari superfan. You are a name
your favorite creator super fan. And
that is a different type of engagement
that actually translates into different
ROI regardless of where your objectives
are in the marketing funnel. And that's
that's our secret sauce. That's where
that's where this $70 billion that we
pay out to the creator economy and all
these, you know, hundreds of thousands
of jobs that we create in the creator
ecosystem on a daily basis come from.
>> Let me uh just uplevel this in a more
general question. 10 years ago, 15 years
ago, the cable channels and you know,
the way that we consumed content was
largely live. You know, we would tune in
for shows and one of the byproducts of
that was national culture, right? There
would be these things that would enter
the zeitgeist and you we'd all talk
about it and we would be unified by it.
And on the plus side of all of this
infinite distribution is you get to
watch what you want. The downside of it
is there's really no connective thread
almost that we all talk about that's the
same. Um, how does YouTube view that
problem? Is it a problem? Like is there
a responsibility or are there things
that you can do to kind of make things
that are a little bit less on demand, a
little bit more,
you know, appointment viewing that kind
of builds identity and culture? Yeah, I
think it's I think it's a really
interesting question and again, you
know, the
one of the consequences of what you're
talking about visav the algorithm or
what have you is, you know, you you guys
open up your phones right now, that
YouTube feed of yours is going to look
like you, right? Like it really is about
what you're genuinely interested in and
and watching. And that does lead to it
can lead to that type of that
fragmentation that you're describing.
Having said that, you know, if you ask
um you know, someone a Gen Z or you
know, a millennial sort of what were the
top four or five sort of really big sort
of breakout pop culture trends. A lot of
them are actually an aggregation of a
lot of these types of things and you
know um they they could be trends that
might be not the most relevant to all of
us or this audience, but they are for a
particular sort of age group. And so we
do so the answer is that we do see a lot
of those sort of national and in many
cases because YouTube's a global
platform two billion people come to it
every single day there's enough
aggregation even amongst these sort of
niche areas where you do see some of
that. The other thing that I will say
about about um sort of how I think about
it is I do think that um live and sort
of like those water cooler type moments
are really important. you saw uh you
know you saw the biggest one of those
happen on YouTube just two days ago. Um
that Brazil game that Ari was mentioning
was on YouTube. Yeah.
>> And the reason why it was such such a
success I would argue is because of that
aperture what YouTube can obviously do
from a reach standpoint. But the other
reason and to the NFL's credit was you
guys saw how relevant we were trying to
make it for kind of this YouTube
generation. And again, you obviously saw
the integration with things like
Destroying and Mr. Beast in the actual
live stream of the game itself, but that
sort of creator engagement through the
lens of creators is something that
sports leagues are leading to, which is
sort of like what I describe as a new
water cooler moment.
>> What percent of watched media minutes do
you guys have? Do you think if you look
at all media broadcast movies?
>> I mean, you guys know we're we're we're
the number one streaming platform here
in the US. So I think the latest
Neielson's number was and we've been the
number one streamer in the US here for 2
years and I think the number the latest
Neielson number was I think something
about about roughly about 13 13 14% of
the of the TV watching audience. Um uh
but remember that number doesn't include
YouTube on mobile uh and so it's a
television number.
>> But to Ari's point do you see that
growing? Are people spending more time
consuming media because it's more
personalized, it's more engaging, and
they're finding perhaps more free time?
>> I mean, I I do I mean, look, our numbers
are growing. I think other streaming
platforms are growing. Other, you know,
mobile platforms are growing. I think if
you look at sort of the totality of sort
of human time, it's still sort of a
relatively, you know, small portion of
that. Um, yeah.
>> Let me shift gears um to a different
topic for a second. I think during co
there's a real sense that the censorship
was out of control on social media, not
just YouTube but Twitter, Facebook, all
of them. Uh if you question the efficacy
of vaccines or social distancing or even
on topics like the trans agenda or even
uh climate change, there was a risk that
you could be censored or shadowbanned or
demonetized. It feels like we've the
industry's kind of pulled back from that
and um things have opened up again and a
lot of that's I think due to what Elon
did in terms of um buying Twitter and
opening things back up. I guess my
question is has the industry actually
learned from that or is censorship just
on pause during the Trump years.
>> There's another fast get into it. Right.
I like it. That's why
>> Good question.
>> It's a great question. Yeah. Yeah, you
know, I I think that actually I'll just
say a couple things about that and one
of them will sound it's it's sort of
actually connecting the the dots between
the questions that you guys asked, which
is, you know, the way I answered David's
Dave's question is um
first of all, I think a lot of these
plat all of these platforms are are
actually pretty different, right? Like
what Twitter does is different than what
you know, some of the meta platforms do,
which of course is very different than
what YouTube does. And you could argue
um as witnessed from the rest of this
conversation that we probably have a lot
more similarity with you know a
streaming platform than we do with a
social media platform. So that that's
one point but I think it's an important
context into what I'm about to say. And
the reason I say that is because you
know 99% of what happens on YouTube is
all the creators that I talked about all
the podcasters you know the Taylor
Swifts of the world all the music.
Obviously music is our largest and you
know most important vertical for example
we're a music platform so that that is
like even during co that is where a lot
of the watch time on YouTube versus a
discourse that might be happening in a
social feed somewhere. Um that doesn't
mean that we don't have comments on our
videos and all that sort of piece which
is where some of this you know discourse
that you're alluding to David might have
happened. Um I I do think yeah I so I
think that at the highest level I do
think that there is something about the
fact that that was a very different
time. I remember kind of March, April of
2020 where like oh my god like do you
get this this way or is it this way or
mask or this or I mean I literally woke
up one day and there were like people
climbing uh 5G cell towers and falling
from cell towers because now it was like
you could literally get the thing from
cell towers. It sounds cell towers but
it sounds crazy uh today but that was
the nature of sort of the types of
things that were popping up.
>> So some lessons learned or regrets
there. Let me let me just finish. So So
that that's the context in which you
know we were having to sort of make some
of these decisions. Fast forward to
today like obviously in a completely
different world but just in terms of the
nature of the disease and all that sort
of a thing. So all of those sort of
policies that existed back then are
non-existent today. And it's my way of
answering your question of like well is
it a temporal thing or not? I would
argue that a lot of these sort of like
and by the way YouTube in particular was
ex was was criticized to an extreme
amount because of all the content that
we left up on the platform around you
know the Wuhan virus controversy around
like you know whatever um all sorts of
other things that we were leaving up
that other places were were acting
differently on and so we got beat up a
lot sort of from one side of the
spectrum then Um, and I think that our
approach really just has to be
flexible to the environment in the
context of it. I think we're always
going to get criticized by being an open
platform. There's a lot of magic that
happens because of the open platform.
All these amazing creators wouldn't
exist if we didn't have an open platform
and we didn't stand for for free speech.
But there's also a lot of
>> Hold I want to follow up on this if I
may. There there are two categories that
I um I have in my feed because of the
algorithm. firearms and uh poker. Both
of those groups of creators are um a
little bit up in arms uh no pun intended
because they are being demonetized. So,
how do you make a decision on who's
allowed to earn and who's not allowed to
earn uh and be part of the ad network?
Poker folks and people who do firearm
safety and and firearm training uh and
best practices, they're demonetized um
and they're complaining about it now.
How do you make those kind of decisions?
Um, a lot of them are incredibly
successful creators on our platform,
Jason,
>> but not monetized.
>> No, some of them are monetized as well.
So, we we do have a clear set of rules
and we've had these for a long time in
terms of sales of firearms and those
types of things. And obviously, there's
there's legal frameworks and all those
types of things around it. But I think,
you know, in terms of
firearms community and learning about
firearms and safety, which obviously is
an important thing, especially for for
young people, um we're one of the
largest places where those audiences
exist, as well as monetization of that
type of content. Now the balance and you
know obviously and some of this comes
from um you know experts that we've
worked with in that vertical itself
around something might be appropriate
for an adult user of that type of
content that may not be appropriate for
a child and those types of things. So
there's a lot of nuance behind it, but
the
>> poker I don't I mean are we like there's
probably something around
>> sports gambling legality and all that
sort of stuff but generally speaking as
you guys know
>> there's an enormous amount of poker
content that's incredibly successful in
our platform is back to what Chimath was
saying which is like whatever niche
there is out there however big or
however small you're going to find a set
of creators that are just as passionate
about it as as you are. I think the
interesting question is how do you
organize yourself across all the
different countries in you're in and the
scale that you're at to deal with the
cultural nuances of every different
country and then to deal with the laws
of every different country and then to
deal as David said sometimes the
vicissitudes
of social policy in every country. How
do you deal with that organizationally?
Like what does that actually look like?
>> Yeah, it's the part that turns my hair
hair white. But uh look I think part of
it I say this to my team all the time
which is
it is a challenge right because we but I
think it's a challenge that honestly
like I view it as a bit of a privilege
in the sense that it wouldn't be
important if we weren't such an
important place especially for young
people to uh connect get information
entertain themselves learning we're the
largest learning platform uh in the
world. We know that obviously um just
given all the use cases and the watch
time etc. And so
at least from my standpoint I try to be
as global as we possibly can in terms of
principles. You know one of the things
that I always say about um YouTube is
like you know our northstar principle
and you know uh has always been um give
everyone a voice and show them the
world. That's our mission statement. Uh
it stands for freedom of expression,
freedom of speech. We are, you know, an
American company and that that notion
that sort of value of freedom of spee
speech is core to our ethos and we
really do try to start with that as a
global position. Having said that,
you're right like there is an enormous
patchwork of legislation and regulation
that exists in every country.
>> Are there people that are writing
policies that then some folks just have
to understand and they're manually
trying to react to here's how we deal
with this issue in India. here's how we
deal with this issue in Brazil. Here's
how we deal with it in France.
>> Yeah. I mean, look, the answer is um
>> or is it algorithmic or is it a
combination?
>> It's it's always some combination
because you know the scale of YouTube is
you know hundreds of hours of content is
uploaded to YouTube every single minute
of every single day. Um we want to be um
as core to that north star as possible.
You know, frankly, there's there's
situations where we have to push back on
that that core uh push back on sort of
what might be um an encroachment on that
sort of a principle. Having said that,
we also of course, you know, have to
legally operate in all of these
countries just like any other platform.
>> There's three products, Neil, I'm super
obsessed with and I just would love to
get your your take on them in terms of
priorities for you. YouTube TV,
unbelievable.
>> Unbelievable. YouTube Red.
>> That is a great product.
>> Uh YouTube Red, which I think is YouTube
Premium taking the ads off.
Unbelievable. And then I think a sleeper
is you've kind of built in Patreon like
functionality subscriptions. So maybe
you can walk us through the footprint of
each of those and the prioritization of
those because they do seem to have had a
a significant impact on engagement and
how people look at the platform.
>> Yeah. No, and I'm super proud of all
three of those products. as a product
guy myself, like that's that's the fun
part of the job is actually building all
of these amazing products and um uh you
know the the their origin story on
YouTube TV. I I'm a sports nut. I'm like
I'm and actually the the people on my
team, a lot of them who've been involved
with YouTube TV since the very early
days are also big sports guys and I'm
also a news junkie and that's the core
use case of YouTube TV in many ways. if
you think about sort of the the features
that we built, multiv- view, key plays,
even some of the fantasy integrations
that you see. So, that's the lens
through which you should think about how
we're going to continue to develop that
product. Uh, and the thought and the
question I would always get is like,
well, why are you guys doing this? Like,
look at what's happening to that part of
the the the the paid ecosystem, right?
Like, why are you diving into this thing
that's like this sort of like, you know,
shrinking shrinking thing? And our
thought was like, well, a lot of it has
to do with the fact that like
reinventing that whole experience from
the standpoint of a fan or a consumer.
And so that's the YouTube TV um origin
and sort of where it's going. The one
thing that you should, you know, pay
attention to is um something that we
call prime time channels in YouTube,
which is
a lot of those same sort of linear
channels or sort of traditional media
channels, but that you can buy all a
cart in the main YouTube app.
>> Uh and so that that there's connectivity
between those two products.
>> Yeah, I was wondering when that would
happen because for me it's just CNBC. I
want to have it inside of YouTube, but I
have to load it. And then when I travel,
it's always like, "Oh, what region are
you in?" Premium, how many premium
subscribers are there now? How is that
growing? How does that affect the ad
business? Because for me, the ads are
death. I just I need my time back. So,
how do you think about that?
>> Yeah. Um I do think that for our
business um advertising is going to
remain ha is today and will remain the
predominant way through which we
monetize on behalf of creators. That 70
billion number that I mentioned most of
it comes from ads and the reason is
because you know at at a fundamental
level we are a platform of scale two
billion two billion people come to it
every single day. Having said that, like
giving consumer choice, you know,
uninterrupted experience uh is
important. There's about 125 million uh
subscribers
um 25 million
>> pay uh YouTube premium.
>> Amazing.
>> How does that money get split with the
creators? So, if I'm watching Mr. Beast
without ads, how do you
>> There there's there's a kind of roughly
sort of engagement watchtime type
calculation.
>> Is TV basically the biggest cable
subscriber base equivalent?
Are we are you um you know
>> where do you guys rank in cable
subscribers?
>> Actually, you know, it's interesting the
way that even the way you guys are
talking about it is like well that's
like your uninterrupted sort of TV
subscription tier, which is how I think
lots of people think about it.
>> The origin uh of YouTube Premium was
actually a music premium music
subscription service, right? It was like
called YouTube Music and Premium. And so
a lot of those 125 million subs are not
just people who are watching it just the
way that they would watch like you know
Netflix or Amazon without ads. There's a
lot of that but a lot of it is just
actually music fans too. Like people who
>> for whom their music service is actually
Spotify is YouTube right? Like where
they discover music where they listen to
you know watch their favorite videos is
YouTube. So how do you have like a
uninterrupted music service
>> when you have all these incredible AI
models all over the place? People will
be generating all kinds of content. Some
of that content could be news content,
topical content. You know, it could talk
about a vaccine. It could talk about
whatever. Do you guys feel you have a
responsibility to figure out whether
that's real or not? Do you think that's
the role of the actual creators? Do you
think it should be, you know, the CDC
should have a YouTube channel where they
watermark the stuff that they put out?
And then so like whose responsibility is
this going to be?
>> Yeah, I think
>> and how much of it is our responsibility
as a consumer? I mean, look, I think
that, um, here's how I think about it.
First, um,
with the growth of these AI enablement
tools, um, you're going to see that like
the distinction between like was it
completely AI generated, was it AI
assisted, etc. is going to be a
continuum. So, that's that's the first
piece. Um, and we're already seeing
that. We see that on YouTube obviously.
you know, you open up the YouTube app,
you hit that plus button, um you can
type in a text prompt and it will
generate a video for you using our VO
models, right? Um so that that is
already happening. One of the things
that we do um is um there is a label
that says that you know you know # AI
generated and um we will put that sort
we call it sort of front of the box. We
will literally put that on the video and
in some cases usually it's in the
metadata. Um that's obviously not
foolproof. Um, but I I think the way at
least from a principal standpoint, the
way I think about it is, you know,
YouTube has these, you know, community
guidelines. We try to be transparent
about them. We publish them on our
website. And I think that sort of like a
a priory distinction between, well, it
was AI generated, therefore it must be
violative versus not actually is not the
way to do it. Um, and it's really just
about giving as much transparency to the
users as possible.
Um, and then the other thing that's
really important is in the creator
business, in the creativ creativity
business, whether you're a Hollywood
celebrity or a YouTuber or or an artist,
the the thing that I hear over and over
that they really care about is their
likeness. And so if you're Taylor Swift,
it's your voice. If it's if you're, you
know, Marquez Brownley, it is your face
like your live. It's your
>> No, I mean it's there are people doing
live chimoth things to give Bitcoin away
and I send it to him and I report it
sometime.
>> I send it to Neil. I send it to Neil and
I'll tell you the AI slop issue is
getting bad.
>> Send it to me directly instead of
tagging me. Um the the
no the issue really is like um I'm a
Corvette fan and um the the incentive is
so perverse I've had to ban a bunch of
these channels that show me thumbnails
of this is the new Corvette, this is the
new prototype and it's AI slop and it's
obvious what they're doing is they're
trying to insert themselves into the
algorithm and then I just ban them. So
you do give control, but I do think
really labeling them is import I don't
want to put the burden on you to do
that. I think the labeling is one piece
but the the thing that I was going to
say is the other thing and we have a
track record of content ID which is
basically the rights management system
that you could argue basically created
that whole creator economy in the first
place YouTube success. It saved YouTube.
So content ID is think about that
metaphor as it applies to AI. Yeah.
>> Wonderful. So we are working on this
notion of I call it sort of likeness
detection where if it's a chimoth face
um the algorithm should be good enough
to actually detect that and then give
you a choice as to whether that should
come down
>> right
>> is that does that come down or you know
there might be some creators that choose
to monetize it and give so giving
creator we can take ownership of it
>> you can take ownership of it
>> so people take our clips make versions
of us as dogs or
>> and it for us it's not just words we
actually have a tracker record of doing
that because of something like content
ID.
>> Ladies and gentlemen, Neil Mo,
thanks for being here. Thanks, brother.
Appreciate it.
Thank you. Yeah. Yeah. Of course.
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YouTube CEO Neal Mohan discusses the platform's role as the world's largest creator economy, its approach to monetization and creator revenue, and its efforts to balance open expression with safety, including challenges posed by AI-generated content and platform moderation.
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