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Welcome - The Pragmatic Summit

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Welcome - The Pragmatic Summit

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274 segments

0:04

Good morning everyone. Good [music]

0:06

morning San Francisco.

0:09

This is pretty wild because I still

0:12

remember how all of this started and I

0:15

never had anything like this in my in my

0:16

mind. Eight years ago, I became an

0:20

engineering manager at Uber and and I

0:23

was an engineering man. We had an

0:24

apprentice management program which was

0:26

really cool. They gave me a bunch of

0:27

training. I connected with like fellow

0:29

folks who had no clue what engineering

0:30

management is. But then I got a new

0:32

manager, Shaolin, and she told me and I

0:35

told on our first one-on-one, she said,

0:37

"How can I support you?" And I said,

0:38

"Look, Shaolin, I'll be real with you.

0:40

Uh, Uber is new to me. Working inside a

0:43

Silicon Valley company that is growing

0:45

faster than any company in the history

0:46

that was back back Uber. This is all new

0:49

to me and I need support. Uh, I would

0:52

like to learn from the best." and she

0:54

said like of course you know I'll

0:55

connect you with folks but but she said

0:57

but why don't you get a subscription get

0:59

the best possible subscription that

1:01

money can buy for any magazine you know

1:03

do your research and do that and so I

1:05

did uh and the best I could find was

1:08

Harvard Business Review at the time you

1:09

know they write really cool stuff about

1:11

management some people are nodding but

1:13

it didn't feel that it was talking about

1:15

what I was doing inside tech leading a

1:18

team working with technology things it

1:20

the the the articles felt very generic

1:23

Eric. And so I did what made most sense.

1:28

I wrote them an email saying, "Hey, I'd

1:30

write for you about injury management,

1:32

what was like inside of Uber. Are you

1:33

interested?" And I never received a

1:35

response.

1:38

Man, someone's kicking themselves up

1:39

there.

1:41

And you know, I kind of went on. I I I

1:43

got a lot of mentors. I I I grew. I

1:45

learned a lot about these things. And

1:47

then the next thing that happened is I

1:49

became a manager of managers. I had my

1:51

first manager under me and I asked a

1:53

meeting with my skip level uh an

1:55

engineer who was like very stare eye

1:57

very new to Uber and he said like oh

1:59

Gerge I feel a bit stuck like I've I've

2:01

been trying to read the whole code base

2:02

I don't understand it's so different at

2:05

my old company we used to be given jura

2:06

tickets now people are telling me I need

2:08

to create my own like fabricator tickets

2:10

it's it's confusing how can I get better

2:13

and more importantly how can I become

2:15

one day that senior engineer because I

2:16

was hired as a as an two I used super

2:19

principal engineer kind of pissed So

2:20

there's a lot to unpack there, but but I

2:23

was like, I've done this before. I could

2:25

close my eyes at by that point in my

2:27

team, everyone who was on my team was

2:29

promoted at at least once. Uh I I knew

2:32

how to mentor people. I knew how to help

2:33

them. But for this person, I figured

2:36

this is not my place. They've got a

2:37

manager. I I shouldn't be the one

2:38

spending, you know, like it it's kind of

2:40

uncool to my manager to do this. And I

2:42

figured, would it not be nice to have a

2:43

book that I could give to them just with

2:45

my two cents that I've seen work? And,

2:47

you know, you can you can take it or

2:48

leave it. And so I started writing this

2:49

book at Uber. I work with a publisher

2:52

but but the book never got ready. And

2:53

then and then just so happens co

2:56

happened. Without CO none of this might

2:57

have happened. Uber had layoffs. It was

2:59

a tough time. Our business was

3:00

collapsing. Quarter of our team was let

3:02

go. Uh the the rest of my team I had to

3:05

reallocate elsewhere because our our our

3:07

mission and vision did not make sense.

3:08

Uh building this wallet for for drivers

3:10

and others. And I got demotivated. And

3:13

at that point I decided, you know what?

3:14

let me just leave Uber a little bit and

3:16

finish this book that I've been that

3:17

I've been writing. Uh which later turned

3:20

out to a software engineer guide book.

3:21

As with any any good project, I thought

3:23

it would take six months, but it's

3:25

always six months ahead. Funny how that

3:27

is, right? Software engineering writing

3:29

a book. And nine months into this like

3:33

self-imposed like fun employment, uh I

3:36

was like what what am I doing right now?

3:37

Like I my plan was finish a book, raise

3:39

some money, do a startup, something

3:41

something platform engineering, control

3:43

C controlV for an internal Uber project

3:45

and turn it into a startup. By the way,

3:46

so many successful startups have done

3:48

this like it's it's incredible and and

3:51

that's that's the moment that I saw

3:52

there's an opportunity to maybe just

3:54

like write a newsletter like carry on on

3:57

my book. And at that point it all

3:58

clicked. I was like let me write this

4:00

newsletter that I could never buy that

4:02

there was not out there. Uh and that's

4:05

that's that's what the pragmatic

4:06

engineer is. I just started to write the

4:08

advice, the insights, the open secrets

4:11

that were clear to me and clear to some

4:13

of you who are already working in here.

4:15

But a lot of people didn't know or even

4:17

the people who did know, they didn't see

4:19

it written down as as clearly. This

4:21

newsletter immediately got massive

4:24

traction. There was no advertisement

4:25

involved, no nothing. And it just just

4:27

grew. It became first the top selling

4:29

technology news on Substack. It then

4:31

four years later crossed 1 million uh

4:34

subscribers in in total who are

4:35

subscribing again without any

4:36

advertisement. And

4:40

during that that path I realized like

4:41

this is this is something special. Uh I

4:44

started to do a podcast because I did a

4:45

lot of interviews with people and I

4:47

always felt it was a shame that we had

4:48

some really good conversations with

4:50

folks you know really animated it was

4:51

never captured. So so the and the

4:53

podcast also became just really really

4:56

successful. And the last part that was

4:59

missing that I always thought about but

5:00

I never thought it could happen is this

5:02

is us coming together people who care

5:05

about the tech industry the software

5:06

engineering we don't like the hype but

5:08

we want to know what is actually

5:10

happening and and get together. So so

5:12

this this this is this is this is how it

5:14

all came together. So hands up if you

5:16

work either as a software engineer or as

5:18

an engineing leader in in the tech

5:20

industry. Uh, hands up if you're based

5:24

here in in San Francisco,

5:27

if you're in California, if you're in

5:30

the US, and if you travel from outside

5:33

of the US. Wow. Like you you can see

5:36

there there's folks from all over the

5:38

place. And I talked with someone who

5:39

came all the way from from Singapore,

5:40

from Brazil. Thank you for for all of

5:42

you.

5:44

This is why this event is is so special.

5:47

We are all working in in tech mostly in

5:51

the software engineering field that is

5:53

now turning into a little bit AI

5:55

engineering as well not a little bit a

5:56

lot honestly

5:58

and there's all of us from from across

6:01

the world like these ideas are are are

6:02

bringing us together.

6:04

The other thing that makes this this

6:06

event very very special is the speakers.

6:10

I I was joking that it's almost like the

6:12

pragmatic engineer cinematic universe

6:16

because all the speakers are people who

6:18

have been either on my podcast on the

6:20

pragmatic engineering podcast or they

6:22

did a deep dive with me and I think 70%

6:25

of the speakers I I met in person before

6:27

this event. Some people are messaging me

6:29

how can I be a speaker and I was like

6:30

well I mean just you know like first

6:33

first get in touch but this I realized

6:35

this is very special. So it doesn't

6:36

really happen that you're either

6:38

listening to a podcast with like some

6:39

amazing world-class people and and you

6:42

can also meet them at the conference and

6:44

this was a crazy idea when we started

6:45

but but we made it happen thanks to

6:47

these speakers. They're not only uh on

6:50

on the podcast are writing deep dives

6:51

but a lot of them are outstanding

6:53

authors. You can get their books uh down

6:56

on on the fourth floor and you can also

6:58

walk up to them and and ask uh for them

7:00

to sign those books as well. Another

7:02

thing that makes it really, really

7:04

special, and this is turning into event

7:06

I've never seen before, is the

7:07

organizing team. Statsig is a company

7:10

known for their experimentation, their

7:12

advanced experimentation systems and and

7:14

feature flagging and many, many more

7:16

things. But turns out they're Moonlight

7:18

as the Bay Area single best event

7:20

organizer. So, let's give them a huge

7:22

round of applause for this event.

7:27

>> [applause]

7:28

>> you'll you'll see a lot of a lot of

7:29

delightful surprises throughout the day

7:31

from from building architecture with

7:33

Legos downstairs to a lot of thoughtful

7:37

things scattered across the event. And

7:40

finally, the thing that makes this thing

7:42

the most special and the reason this

7:44

only works is is you. It's all the

7:46

attendees. When we did this event, we

7:50

turned everything upside down. This is

7:52

not event where we wanted to make a

7:54

profit on. we're we're actually just

7:55

break even with with the tickets and and

7:57

and on and those costs. We had closer to

8:00

2,000 people apply to attend and we're

8:03

very careful in selecting folks who we

8:05

think are builders are experienced

8:09

professionals are people who are

8:11

optimistic about the future of

8:12

technology and also just curious to

8:14

figure out how am I going to figure this

8:16

out and and this is this is all of you.

8:20

I having looked through both the the

8:22

list of attendees and also talking to

8:24

you today just just before I haven't

8:26

really seen an event where everyone is

8:28

just here for that one thing to to to

8:31

move together and move together faster.

8:32

So let's give a round of applause to all

8:34

of you who who showed up here today.

8:36

Thank you. [applause]

8:40

My goal today is to make this the single

8:43

best day that you can spend in a

8:45

professional setting. a place where you

8:48

will soak in new ideas, where you can

8:50

talk with the with the speakers

8:51

afterwards as well and you know get

8:54

their tastes connect with them but more

8:55

importantly connect with each other. I

8:57

was joking yesterday when uh when when I

8:59

when I was talk when we were doing doing

9:01

the the dry runs here that I bet that

9:04

today there will be a friendship formed

9:07

or a connection made that will lead to

9:10

an incredible startup and potentially a

9:12

massive tech company in two to three

9:15

years. And I I was kind of joking about

9:17

it. The more I thought about it, I'm

9:19

pretty sure there will be not just one,

9:20

there will be more. So throughout the

9:22

day, I encourage you to not only come

9:24

and say hi to the speakers and connect

9:26

with them and and and also not only to

9:27

take in the ideas, but talk to fellow

9:30

professionals, exchange contact

9:32

information. Everyone one of you here is

9:34

is here for a reason. And let's make

9:36

this count.

9:39

[music]

Interactive Summary

The speaker, an engineering manager at Uber, sought practical guidance for tech management after finding traditional resources like Harvard Business Review too generic. This led to an initial attempt to write a book. After Uber layoffs during COVID, the speaker left to finish the book, which evolved into "The Pragmatic Engineer" newsletter. The newsletter gained immense, unadvertised success, attracting over a million subscribers, and expanded into a popular podcast. The current event brings together tech and software engineering professionals, featuring speakers from the podcast and deep dives, aiming to foster connections and learning among carefully selected attendees, rather than making a profit. The ultimate goal is to create an environment where new ideas and even future startups can emerge from these interactions.

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