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How I Raised $700 Million: Charity: Water Founder: Scott Harrison | E153

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How I Raised $700 Million: Charity: Water Founder: Scott Harrison | E153

Transcript

2260 segments

0:00

i'm emotionally bankrupt i'm morally

0:02

bankrupt and this is not how i'd want it

0:04

to end

0:06

the founder and ceo of charity water

0:08

making a difference all over the world a

0:10

new york times bestseller he's a

0:12

certifiable badass and his name is scott

0:14

harrison the lifestyle of a promoter is

0:16

one where you get lots of attention the

0:18

fun i had for 10 years in nightlife was

0:20

a lot of cocaine mdma 40 to 60

0:23

cigarettes a day fun i realized what if

0:26

i did die

0:28

what would i have to show for life so

0:30

that started a process

0:33

10

0:34

of the world is drinking dirty water

0:37

and i realized so many of my friends

0:38

didn't trust charities where does the

0:40

money really go so i had a very simple

0:42

idea promised the public that a hundred

0:44

percent of anything they would ever give

0:46

to charity water would go directly to

0:48

help people get clean water you know

0:50

nobody thought this business model was a

0:51

good idea and i was hitting a point

0:53

where i realized maybe they're right we

0:56

about to go out and build a hundred

0:58

wells and we're about to miss payroll

1:00

there's no miracle that can save us

1:03

so without further ado

1:05

i'm stephen bartlett and this is the

1:07

dire river ceo usa edition i hope

1:10

nobody's listening but if you are

1:12

then please keep this to yourself

1:14

[Music]

1:21

scott

1:22

four years

1:24

old do you still remember

1:28

the day your mother collapsed

1:30

i don't

1:31

you don't i don't

1:35

when i read through your story that was

1:36

a pretty significant um sort of

1:39

catalystic 1980 right new year's day 19

1:41

1980

1:43

tell me about that day that week

1:45

we had just moved into a new house

1:48

my dad wanted to get closer to his job

1:51

we moved into this house in the dead of

1:53

winter and

1:55

we all started experiencing some health

1:58

symptoms

1:59

headaches and

2:01

you know fatigue

2:03

and you know nobody really knew what was

2:05

going on i think my dad you know had a

2:07

couple people come and just check to

2:09

make sure that the house was fine he

2:10

probably checked the radon or

2:12

you know maybe asbestos i'm not sure

2:15

and then on 19 uh new year's day 1980 my

2:18

mom

2:19

according to her and my father walked

2:21

across the master bedroom and then

2:23

collapsed unconscious both of them uh

2:26

she did

2:27

and so she was the canary in the coal

2:28

mine you know that then led to

2:32

uh eventually

2:33

a discovery of a carbon monoxide gas

2:35

leak in the house there was a faulty

2:38

heat exchanger that had been leaking

2:41

carbon monoxide

2:43

she had been 24 7 in the house unpacking

2:46

boxes from the move you know putting

2:48

pictures up on the wall my dad had been

2:50

working i'd been at school

2:52

so we were you know we were spending the

2:54

evenings in the house but not 24 7.

2:57

and

2:58

blood tests revealed these massive

3:00

amounts of carbon monoxide in her

3:01

bloodstream

3:03

and that was really the day that

3:04

everything changed for for our family

3:07

uh mom never recovered from that you

3:10

know my dad and i both did but her life

3:11

was irreparably damaged from that point

3:14

on

3:15

her immune system

3:17

just kind of fully shut down

3:20

in its ability to process any chemicals

3:24

so anything that was unnatural

3:26

to give you an example

3:28

perfume would make her violently ill if

3:30

she smelled perfume

3:32

soap

3:33

would make her sick car fumes like

3:35

kryptonite

3:37

would make her sick

3:38

so over the next you know

3:41

period of years we would

3:43

come up with hacks for all this stuff

3:46

um the hack for her living space

3:49

eventually was a bedroom upstairs in the

3:52

house sorry it was a bathroom upstairs

3:53

in the house near the bed the bedroom

3:55

and the bathroom was washed down with a

3:58

special soap that didn't smell it was

4:01

completely hypoallergenic

4:03

the uh door

4:05

the wooden door that had a stain on it

4:07

was then covered in sheets of aluminum

4:09

foil to keep that stain smelling she

4:11

would sleep on an army cot that my dad

4:14

had found somewhere that was washed in

4:16

baking soda more than 10 times

4:18

so there'd be no odor

4:20

and then my mom wore a mask her whole

4:22

life

4:23

so

4:24

i

4:25

you know rarely saw my mother's face

4:27

because she was wearing a an n95 or or

4:30

similar version

4:32

now

4:32

i see your face there are some people

4:34

that are like i think this one was just

4:36

crazy

4:37

right i mean there was an element

4:39

growing up of

4:41

wondering

4:43

of some level of doubt

4:45

you know

4:46

is this real

4:48

um

4:49

you know the massive amounts of carbon

4:50

monoxide were certainly real and

4:52

discovered by the doctors in her body

4:54

but

4:55

where all of these symptoms hypertension

4:58

um

5:00

headaches you know a lot of the stuff

5:01

you couldn't really see there were

5:03

things where she would break out in

5:04

terrible rashes and that was very real

5:07

but i do remember growing up with that

5:09

you know that that edge of

5:11

a little bit of doubt sometimes come

5:13

from that town from others i think i

5:16

mean nobody knew how to process someone

5:18

who's allergic to the world

5:20

and so among the things that made mom

5:22

sick also radio waves telephones

5:27

and

5:28

tv

5:30

so as a young teenager you know i'm

5:32

thinking mom is just trying to rain on

5:34

my parade we can't have a tv

5:36

but i just didn't believe that invisible

5:39

electromagnetic waves

5:41

were gonna make her that sick

5:43

so i remember one night when she had you

5:46

know gone to bed i snuck up to the

5:48

hallway and i took a boom box and i

5:52

turned the radio on with the sound all

5:54

the way down and i aimed it through the

5:57

door

5:58

which it did follow on the inside right

6:01

and

6:03

you know effectively trying an

6:04

experiment to say well if she doesn't

6:07

know the radio is on

6:09

well she's going to be fine

6:10

and she woke up the next morning very

6:12

sick

6:13

really

6:15

so i remember as a kid

6:17

for me that was

6:19

a big defining moment of you know mom's

6:21

telling the truth

6:23

and

6:25

unfortunately radio waves

6:27

affect her and give her symptoms

6:30

how can you develop a relationship with

6:31

your mother when she's trapped in a room

6:33

alone behind tinfoil and

6:35

wearing gloves how do you have affection

6:37

and

6:38

yeah well there wasn't a lot of touch

6:40

um

6:42

because i wasn't you know i wasn't

6:43

really allowed to touch her i would

6:44

always be

6:46

smelling of something from the outside

6:49

world it was a weird childhood i was an

6:51

only child because family planning

6:53

stopped after the accident

6:55

and i just remember

6:57

a lot of caregiving helping my mom doing

7:00

cooking doing cleaning

7:02

uh helping my dad out

7:04

with her and trying to be a cheerful

7:07

companion i would try to cheer her up i

7:09

would play piano outside her

7:11

you know like play a keyboard outside

7:13

her her door

7:15

i had a gentleman sit here the other day

7:17

that used to coach kobe bryant and he

7:19

talked about this concept of having a

7:20

dark side

7:22

and he his dark side is quite graphic

7:24

but he refers to the dark side as a

7:26

concept where things that happen in our

7:28

early years end up being both

7:29

destructive and constructive

7:31

so and they when i sit here with people

7:33

that are anomalies you tend to find

7:34

these stories because so they had some

7:36

kind of anomalous upbringing which led

7:38

to them being an anomaly in their early

7:40

years for better or for worse when you

7:42

reflect on your shall i call it dark

7:44

side yeah

7:46

i think it's anger

7:48

and i've been able to make that anger

7:51

useful

7:52

by you know for the last

7:54

what 17 years you know fighting against

7:58

people suffering in needless poverty or

8:00

you know specifically people without

8:02

access to clean water but

8:04

that's probably the darkest side that i

8:06

have is

8:09

you know i can lose my temper

8:11

you know i can

8:12

i can get angry

8:15

quick

8:16

i've i've gotten really

8:18

good over the years at

8:21

trying to harness that in in a really

8:24

constructive way

8:26

the the you know the angst maybe you

8:28

know maybe it's not even as much anger

8:30

um as just the the discontent

8:34

with

8:36

the way things are

8:38

and the the willingness to fight to make

8:41

them the way they should be

8:44

is that it just con content with the

8:46

external world and the and your internal

8:48

world so like your life and the what the

8:51

situation you find the world in i am not

8:53

naturally reflective uh it was it was a

8:57

really difficult journey for me to go

8:59

back into childhood to write the book

9:00

and kind of go back into you know some

9:02

really dark years

9:04

um of of addiction and

9:06

and uh you know well just kind of

9:09

decadent advice

9:11

it wasn't really fun growing up

9:15

and

9:16

you know i think now i'm a parent of of

9:18

two kids and i'm 46 years old and as i

9:21

think about

9:22

the childhood i want to give my kids i

9:24

actually think i'm over compensating for

9:26

fun my wife and i were just talking

9:27

about this the other day

9:29

you know it is all experience you know

9:32

it's let's go

9:33

do roller coasters 50 times you know

9:36

it's let's jump on a plane and you know

9:38

go to niagara falls why let's have all

9:40

of these experiences because i think i'm

9:42

making up for my lost childhood

9:44

you know i i want to

9:47

i think i i also want to have fun i want

9:49

to do the things kind of vicariously

9:52

through

9:53

my kids

9:54

at that age at these young ages that i

9:57

never got to do

9:59

one of my fears when i come to have kids

10:01

is

10:02

my dark side will manifest in both ways

10:03

it will mean that for example in your

10:05

case that because i was deprived of that

10:06

childhood i will make sure we did go to

10:09

the the theme park all the time but

10:10

there's got to be other ways where that

10:12

dark side in us dark side is a bit of a

10:14

loaded term but that side of us that

10:16

formed our greatness or forms our desire

10:18

to overcompensate as a parents also has

10:20

a adverse impact which might be

10:23

overworking or it could be well it could

10:24

be too much fun it could be

10:26

you know i could wind up with kids who

10:28

don't know the value of work

10:30

see i learned the value of work growing

10:32

up

10:32

i was doing yard work i was washing

10:34

windows i was cleaning a four bedroom

10:36

house i was

10:38

you know washing mom's sheets in special

10:41

you know baking soda concoctions so one

10:43

of the one of the best things i got from

10:45

my childhood was

10:47

i was needed i was i was performing a

10:50

role that was essential to the family

10:54

and that's you know that gave me a lot

10:56

of confidence

10:59

the lifestyle of a promoter which you

11:00

went on to become is one where you get

11:02

lots of attention from lots of people

11:04

you get it from women you also have a

11:06

ton of power you also have a ton of

11:08

control my brother my oldest brother

11:10

actually

11:12

his early story sounds has shades

11:15

of of the experience you had in terms of

11:17

school

11:18

and he went on to be a promoter he

11:19

actually was a bouncer and a promoter

11:21

even though he is maybe this month the

11:23

smartest academic person i've ever met

11:25

in my life he was a bouncer and a

11:26

promoter in a nightclub and works in

11:29

nightclubs and i when i fit reflected on

11:31

that i think i think much of the reason

11:32

is because he was seeking attention and

11:34

the way he felt psychologically in those

11:37

scenarios was filling some kind of void

11:39

he had in his childhood and this is an

11:41

assumption i'm making but i i don't know

11:43

how far off i am

11:44

i mean if you asked me at 19 what i

11:46

wanted to do it was open up for you too

11:49

i mean our band was gonna be

11:51

instantly rich and famous uh and i was

11:54

the band's manager and i was booking us

11:56

out and so i'm sure if i played that out

11:58

it would be look at me

12:00

on stage look at this band

12:03

a way of feeling validated when did the

12:06

band dream

12:07

end

12:08

very quick very very soon after uh

12:12

the

12:13

the piece the the connective tissue

12:15

there

12:16

which eventually led to a ten-year

12:18

career in nightclubs in nightlife

12:21

was that

12:23

when our band would play gigs

12:26

it was the promoters that were making

12:27

the money

12:29

we would bring a lot of people

12:31

our

12:31

people our friends would pay the cover

12:33

to see us

12:34

and then the promoter would throw us a

12:36

hundred bucks at the end of the night

12:37

and say split this five ways right i

12:39

wouldn't even pay for gas

12:41

let alone a guitar cable you know that

12:43

broke or you know an amp that broke

12:46

so

12:47

i befriended one of the promoters

12:50

that had booked the band in the

12:52

immediate aftermath of us breaking up

12:54

and said take me under your wing and

12:55

teach me the ropes

12:57

teach me how to be on the other side of

13:00

the velvet rope

13:02

you know the other side of booking bands

13:05

and i jumped into that business at 19

13:07

years old now the funny thing is i

13:09

wasn't even allowed to be in clubs

13:11

and you were by all accounts really

13:13

successfully yeah yeah there were there

13:14

were probably eight or ten of us that

13:16

were at the highest echelon in new york

13:19

city what was it about your character

13:22

and about you that made you successful

13:24

at that

13:25

because that is a very specific i was i

13:28

was curating fun

13:30

i was creating and curating fun my first

13:34

experience in new york city was

13:37

with with somebody who was courting our

13:39

band and he took me to a club called

13:41

club usa i had never been inside a

13:43

nightclub in my life and here i am with

13:46

you know 3 000 people

13:48

and this club had a slide and i remember

13:51

he took me up to the balcony and

13:53

he's like go in the slide

13:55

and i remember just you know you go in

13:57

this long kind of like tunnel slide and

14:00

it dropped you in the dance floor

14:03

and i loved it i mean there was just

14:05

something so electric something so

14:08

illegal

14:10

about it coming from my

14:12

christian kind of rule-based

14:15

worldview and childhood i mean if my

14:17

parents had seen me at that club my gosh

14:21

it's really interesting through line

14:23

between you saying i said why are you

14:25

really good at why were you really good

14:26

at the nightlife scene and you said

14:27

because i'm good at curating fun and

14:29

then like five minutes before we were

14:30

talking about the fact that you create

14:32

fun for your kids are you over indexed

14:34

there

14:35

you're a superstar and charity water is

14:37

you know

14:38

we've been called externally i mean it's

14:40

a really fun brand

14:43

um and you know this is a little bit of

14:44

a joke but what are the first three

14:46

letters in fundraising

14:49

oh yeah okay a lot of charities would

14:51

say shame raising oh yeah guilt-raising

14:55

let's me make people feel terrible that

14:57

they have too much you know let's show

15:00

pictures of kids with flies

15:02

in africa you know on their face in slow

15:04

motion locking sad eyes with the camera

15:06

so we we've

15:08

very intentionally taken the opposite

15:10

view of building the charity water brand

15:12

over 15 years and fun is a word in our

15:15

culture

15:16

do you think fun has such a big

15:17

importance for you and your work because

15:20

it was something you were deprived of

15:22

i think so and i also think now

15:25

the kind of fun really matters so the

15:27

fun i had for 10 years in nightlife was

15:29

a lot of cocaine fun a lot of ecstasy

15:32

mdma fun

15:34

you know 40 to 60 cigarettes a day fun

15:37

uh gambling fun pornography fun strip

15:40

club fun

15:42

well i'm i'm using fun loosely so it was

15:45

a really unhealthy

15:47

search

15:48

for

15:49

fun in those places

15:52

which were highly destructive for me

15:56

give me the symptoms of highly

15:58

destructive

16:00

psychologically physically

16:03

it all started with smoking

16:06

you know it was like the first cigarette

16:07

i did everything to such an extreme

16:12

like everything kind of with reckless

16:14

abandon you know there's really this all

16:16

in i mean if i'm not gonna be an

16:17

occasional smoker

16:19

i'm gonna smoke two to three packs a day

16:22

you know i'm not going to be

16:23

occasionally sleeping around i'm going

16:25

to go and try and sleep with you know

16:27

every beautiful girl in new york city so

16:29

i was brought up to save myself for

16:32

marriage that's like medication isn't it

16:34

in a strange way well or playing things

16:36

out to their end would be another way

16:39

of you know you can't have this thing

16:42

okay so i was brought up you can't have

16:44

sex

16:45

you can't have smoking you can't have

16:47

drinking you can't have drugs

16:49

i think a part of me really wanted to

16:51

make sure that there wasn't happiness at

16:54

the end of it

16:56

and to really play it through to the end

16:59

so

17:00

i actually never felt like an addict to

17:03

any of these things maybe smoking aside

17:05

but i would do cocaine for two or three

17:08

years

17:09

and then kind of get bored with it and i

17:11

would do marijuana like i'm just gonna

17:13

smoke and get stoned every single day

17:16

and then

17:17

no i didn't find what i was looking for

17:18

there

17:20

okay let me try and gamble let me go to

17:22

vegas let me go to atlantic city let me

17:23

you know learn craps and blackjack and

17:26

poker and

17:27

okay i didn't find it there i just got a

17:29

lot broker

17:31

so i think it was this exploration of

17:36

you know i didn't know what i was

17:37

looking for

17:39

i was trying to fill a hole

17:42

and

17:43

i needed to make sure that i left no

17:45

stone unturned down that path

17:49

are there days when you look back and go

17:51

that was one of my lowest days then i

17:53

know there's probably a sequence of them

17:55

i think about my own life there's a

17:56

sequence of days i think that was a but

17:57

what was the first day where you think

17:59

this something's got to change

18:02

yeah this is towards the end so maybe

18:04

i'm 26 couple years before i got out of

18:06

the business and

18:08

a typical night would look like a fancy

18:10

dinner at 10 o'clock we would then go to

18:12

the club that we were promoting at

18:14

around 11 45.

18:17

we'd stay at the club until three

18:20

we'd leave with a group of 20 people

18:22

maybe and we'd go to an after hours

18:24

and that might last till 11 a.m

18:27

after hours is gross

18:29

i mean it's only drugs at after hours

18:33

and i just remember this one day coming

18:35

back from after hours

18:37

and i remember looking out the window on

18:39

houston street

18:41

and people were on their lunch break

18:44

you know the people gotten up in the

18:46

morning done yoga gone to the gym had a

18:48

full like morning at work and now

18:50

they're on their lunch breaks and here i

18:52

am taking ambien

18:54

to come down i remember needing to block

18:57

out the light

18:58

and taking a comforter that i would duct

19:00

tape on the window

19:02

so that i could simulate darkness and

19:04

then i would sleep till seven o'clock or

19:06

eight o'clock and then wake up and do it

19:08

all over again

19:09

you know it's not like i'm a doctor

19:11

who works the er shift right i worked

19:13

the night shift i stitched up a bunch of

19:15

patients i was really useful

19:17

and you know i'm going to bed at noon

19:19

because i've i've been a contributing

19:21

member to society like i had just gotten

19:23

i don't know a thousand people wasted

19:25

the night before

19:26

and then gotten wasted with my 20

19:28

friends

19:29

it was a real it was a real darkness in

19:31

that

19:32

and the thoughts start to creep in right

19:34

at some point that i mean the feeling

19:36

probably comes first in that case where

19:38

you start feeling something

19:40

psychologically or emotionally yes

19:43

sadness i think it's a sadness i think

19:45

it's a an emptiness

19:49

and then you mentioned the health

19:50

problems so about a year later

19:52

half my body goes numb

19:55

and i just remember i couldn't feel

19:57

my hand i was running it under hot water

19:59

and i couldn't feel the hot water

20:00

and i'm like kind of tapping it was this

20:02

kind of weird paresthesia and numbness

20:04

and tingling

20:05

so i'm now seeing doctors

20:09

and i'm getting mris and ct scans i'm

20:12

convinced i have a

20:14

fatal disease i have a brain tumor

20:16

you know there's just something when you

20:18

the loss of feeling was really scary

20:21

i'm connected to ekgs none of the tests

20:24

reveal anything

20:26

and

20:28

that was such a that was a really clear

20:31

moment for me

20:32

where i realized

20:35

what if i did die

20:37

in the next month

20:38

and what if i did have an inoperable

20:40

brain tumor

20:44

would i be happy

20:45

with the life that i lived

20:48

hadn't done anything for others hadn't

20:49

mentored others hadn't given charitably

20:52

um hadn't been a good friend

20:54

particularly hadn't been a particularly

20:56

good boyfriend

20:58

and

21:00

i just realized wow uh i've i've really

21:03

gotten to the end i'm

21:05

emotionally bankrupt i'm spiritually

21:07

bankrupt i'm certainly morally bankrupt

21:10

and this is not

21:11

how i'd want it to end

21:15

so that started a process

21:17

when you when people face face you know

21:20

that feeling in their life and sometimes

21:21

it's just it's exactly that it's a

21:23

feeling that their job or the path

21:24

they're on is not fulfilling them deeply

21:26

and they almost arrive at this a

21:28

crossroads where they realize they've

21:29

got to make a decision they don't know

21:30

what's down there but they do know that

21:33

if they go down there they're going to

21:34

have to shed a lot of things one of them

21:36

is their identity one and everything

21:38

that comes with their identity did you

21:40

feel a fear of having to shed

21:43

pretty much everything you'd built for a

21:44

decade friends and

21:46

all of that i don't know i didn't even

21:48

know how to do that i mean at this point

21:50

i just know things need to change

21:52

i start reading the bible again i start

21:54

reading this book that my father had

21:56

given me which it's interesting i've

21:58

tried to read it you know years since

22:00

and i it doesn't hit me the same way

22:03

that it did

22:04

then

22:05

um

22:06

the book was about finding god and

22:09

living a pure life

22:12

and returning to the innocence of a

22:14

child

22:15

here is

22:16

a man's pursuit of

22:19

righteousness honor integrity

22:23

peacemaking

22:24

innocence

22:27

uh virtue

22:30

and

22:31

i am none of these things

22:33

in fact

22:35

i am leading people to the opposite of

22:37

those things

22:39

so i think just what was happening here

22:41

was these extremes

22:44

like worlds were colliding and i

22:45

realized

22:47

i didn't need a pivot in my life

22:51

a small course correction was not going

22:53

to be the answer i was somehow going to

22:55

have to

22:56

find the 180 degree opposite of

22:59

everything i said

23:01

thought and did and that's what i didn't

23:03

know how to do

23:04

what was the first step in doing that i

23:06

came back and i tried to sleep with my

23:08

girlfriend less

23:09

uh

23:10

smoke less figure out how to you know

23:12

forget how to get out of that

23:13

relationship because she didn't love me

23:14

and i didn't love her

23:15

smoke less drink less

23:17

and knock it off with the drugs and then

23:19

i was miserable with my failure in all

23:21

those things i'd quit smoking for a week

23:22

and then i was back at it you know i

23:24

wouldn't do coke for a couple weeks and

23:26

then i was out at the party and like

23:27

some celebrity was there and offered it

23:29

to me it's like well you know i mean i'm

23:31

doing coke with so and so like you know

23:33

can't pass up this opportunity so for me

23:35

it was a little bit of a process the

23:37

process took um about

23:39

seven or eight months

23:41

from the beginning of the health issues

23:43

to eventually

23:46

the change

23:49

and that the first significant step that

23:51

didn't feel like a pivot then was that

23:53

when you

23:54

applied started applying to humanitarian

23:57

causes and charities and organizations

23:59

yeah well there was an event at a

24:01

nightclub uh where i had fired somebody

24:04

you know interestingly i was actually

24:06

offered a business interest in a new

24:08

restaurant

24:10

so there was this kind of path that

24:11

might be a little bit of a pivot out of

24:13

nightlife into a more reputable

24:16

restaurant owner world where we'd be

24:17

promoting a restaurant which also had a

24:19

little club upstairs but anyway what

24:22

happens i'm i'm at a club

24:24

that was there was not one that we

24:26

worked at but i knew the owner very well

24:27

and i was with the new business partner

24:29

of the restaurant

24:31

and

24:32

i actually still remember this this is

24:34

so many years ago but i came out of the

24:35

bathroom i remember i was high that

24:37

night

24:38

and

24:40

i sit down back in a banquette with him

24:42

and he says hey this bouncer just tried

24:45

to shake me down

24:46

for money he's like you know the owner

24:48

here

24:49

right you know that's not cool bro you

24:51

brought me to this club and this guy's

24:53

trying to hustle me for money and like

24:55

you know pay pay me to stay in here i'm

24:56

gonna throw you out or he didn't i was

24:58

in the bathroom so apparently didn't

24:59

know he was with me

25:01

so i remember you know going outside and

25:03

getting in this bouncer's face

25:06

and saying like you know you picked on

25:07

the wrong guy this is my new partner so

25:09

there's like a there's an element of

25:10

loyalty and honor you know here for me

25:13

and uh i remember stepping on the street

25:16

it was on 27th street between 10th and

25:18

11th and i called the owner to who

25:19

wasn't there that night i left a message

25:22

um about what happened

25:24

and left the club and then the next

25:25

morning she woke up got the message then

25:28

she fired this guy the bouncer

25:30

the next night i met the club

25:32

that i was working at and i remember

25:34

leaving about 15 minutes early and then

25:37

on my way home i get a text from our

25:39

doorman saying hey bro there's like a

25:41

bouncer that just turned up

25:43

and he said you know you cost him his

25:45

job and he says he's going to kill you

25:48

now you have to understand in nightlife

25:50

like we get threatened all the time

25:52

and this would be like death threat

25:53

number 17.

25:55

you don't let people in your party

25:56

they're embarrassed you know they're

25:59

there's a there's a lot of animosity

26:01

towards people working at the high end

26:03

of nightlife

26:04

um but this felt

26:08

not trivial

26:09

you know to be quite honest and

26:12

i remember just saying well um

26:16

i'm just gonna i remember going to my

26:18

girlfriend's house that night not going

26:19

home and

26:21

woke up the next day and said i'm just

26:22

gonna get out of town for a couple weeks

26:24

and called my partner and said i need a

26:26

break anyway you know you handled the

26:27

clubs for a couple weeks i'm gonna i'm

26:29

just gonna get out of town for a little

26:30

bit

26:32

i wound up renting a cobalt blue ford

26:34

mustang

26:36

and i think i did a month-long rental

26:39

because it felt cheap and

26:42

wound up just

26:44

driving north you know i was also like

26:47

kind of just excited to get out of the

26:49

city and the idea of being alone

26:51

away from this relationship that wasn't

26:53

really healthy as well and i wound up

26:55

calling this guy on the phone the next

26:57

day and saying hey man i'm really sorry

26:59

like you know i was a little out of it

27:02

what you did wasn't cool

27:04

but i'll try and get you another job you

27:06

know here's a couple places that are

27:08

hiring and feel free to use me as a

27:09

reference

27:11

and

27:12

you know he seemed like he accepted the

27:14

apology on the phone so maybe that maybe

27:17

there was never any danger you know um

27:20

i'm not sure

27:21

but i was heading north and i was gonna

27:24

you know get out of town for a while and

27:25

i remember bringing a bible and a bottle

27:27

of doers and a carton of marble reds

27:29

so i start like reading the bible while

27:32

i'm drinking and smoking

27:35

and i i wind up going through

27:37

connecticut and through vermont

27:39

and i wind up in maine

27:42

and

27:43

you know an inner transformation is

27:45

really happening the farther i get away

27:47

from new york city

27:50

like the farther north i go the farther

27:52

into kind of you know deserted beauty

27:56

the less i wanted to go back

27:58

to new york

28:00

and

28:01

it just kind of hits me

28:03

i don't ever need to go back

28:06

what if i never went back what would i

28:08

do

28:10

and

28:11

you know

28:12

call this a god-given idea or or

28:14

whatever i got this idea to

28:18

that i said when i when i grew up in the

28:20

church this there was this idea of a

28:22

biblical tithe where like 10 of your

28:24

money goes to the church or to the poor

28:26

and then you get to keep 90

28:27

well i got this idea to tithe my time

28:30

what if i gave one year of the 10 years

28:32

that i've selfishly wasted

28:34

back in service to god and and

28:37

the poor uh or people who who needed

28:41

help

28:42

could i be useful that was really the

28:43

question

28:45

and

28:46

putting action to that i remember being

28:48

in a dial-up internet cafe with a bunch

28:50

of old dell computers in greenville

28:52

maine on moosehead lake i'm staying in a

28:54

little

28:55

motel

28:56

and i started to fill out the

28:58

applications

28:59

for the famous humanitarian aid

29:02

organizations i'd heard of

29:04

save the children

29:05

doctors without borders red cross

29:08

world vision

29:10

and i commit in my mind that i'm not

29:12

going to go back to new york

29:14

and i'm going to actually change my life

29:17

and i'm going to give a year back

29:20

i don't go back to new york

29:21

while i'm wait go ahead i was going to

29:23

say it's just so i find it really

29:24

interesting that the further away you

29:26

got from new york the more

29:28

because people can relate to that in

29:29

their lives in so many ways if you've

29:30

ever taken a month off from a job yes

29:33

and you can finally feel it once you've

29:35

stepped away from the thing and said

29:37

another way the further i got away from

29:39

this destructive environment

29:41

for me

29:42

you know the

29:43

the more clarity i think i got

29:46

um so i wound up going

29:49

bypassing new york i went to the south

29:51

of france a buddy had a house in the

29:53

mountains in the remote

29:55

pyrenees mountains

29:57

and i go there there was no internet so

29:59

i had to come down there was no phone

30:01

and no internet so i had to come down

30:03

into the town on a bike

30:05

just to you know check messages

30:07

but i go there and it's it's time alone

30:10

it's solace it's time for prayer it's

30:12

time for reading

30:13

you know it's this kind of this

30:15

cleansing reset you know there's no

30:16

drugs

30:17

um i was probably smoking a little bit

30:19

but

30:20

you know

30:21

no no gambling no point like just it's

30:23

kind of a reset moment

30:25

and

30:27

what happens is one by one the denials

30:29

from all these organizations come in so

30:31

ten organizations reject

30:33

my volunteer application

30:35

which makes sense because they're not

30:37

looking for nightclub promoters

30:39

in the same way that uh you know maybe

30:41

uh

30:43

this is not uh hey we're you know

30:45

doctors without borders looking for a

30:47

reformed

30:48

high-end nightclub promoter to go to

30:50

sudan maybe they should have been

30:52

in hindsight well so one day i remember

30:55

i'm driving my bike

30:58

it's probably you know five miles you

31:00

know down from this house through the

31:02

little town

31:03

and there's a small patch of cell phone

31:05

reception where i would stop and check

31:06

messages

31:08

and as i'm actually on the bike riding

31:10

through this area the phone rings

31:13

and it's a group that hadn't rejected me

31:15

and they said hey

31:16

we're called mercy ships we saw your

31:18

application

31:19

our ship right now our hospital ship is

31:22

in bremerhaven germany

31:24

we haven't agreed to accept you but we

31:26

will meet you

31:28

so can you be in germany and meet us and

31:30

i'm like while i'm in france

31:33

i'll get right there

31:36

and

31:37

i got there maybe 18 hours later

31:40

and convinced these people these doctors

31:44

that i was not going to throw any wild

31:47

parties on their hospital ship i was not

31:49

going to corrupt any of the young nurses

31:51

that i really was

31:52

reformed

31:54

uh and wanted to change my life and

31:58

the the position i had applied for was

32:00

photojournalist

32:01

on the ship now i hadn't mentioned this

32:04

but i'd gone to new york university

32:06

part-time when i was working at the

32:07

clubs just to get a degree from my dad

32:09

right terrible student c-minus

32:12

didn't even see the degree for 10 years

32:13

they just mailed it directly to him

32:15

because he'd saved up for his only child

32:17

to go to college and i felt like i owed

32:18

that to him but i had gotten a

32:20

communications degree there because it

32:22

was the easiest thing you know i was a

32:24

pretty good writer and i was a hobby

32:26

photographer

32:27

so i dust off this degree that i've

32:29

never used with nightlife and i say i

32:31

actually have a comms degree

32:33

from a decent university

32:35

and i can do this job i also said to

32:37

them i have 15 000 people on my club

32:40

email list so i have a built-in audience

32:43

to be able to share the stories

32:46

of the amazing redemptive humanitarian

32:48

work i'm sure you're doing

32:50

so maybe maybe to set it another way let

32:52

me promote something different

32:54

let me promote you

32:56

and the unbelievable medical work that

32:59

you're going to be doing

33:01

and i have a bunch of people that i

33:02

could already promote to

33:04

tell me about the emotional journey you

33:06

went on from there so you get on this

33:07

ship it goes off to liberia yeah goes to

33:11

benin west africa and then liberia well

33:14

this happens very quickly so i go back

33:15

to france i pack up and three weeks

33:17

later i'm on this hospital ship

33:20

and the night before i joined the ship

33:23

i had this this moment of clear so this

33:25

is a 522 foot ocean liner

33:29

so a huge cruise liner that had been

33:32

gutted and turned into a

33:33

state-of-the-art hospital and this

33:34

organization for 25 years had sailed up

33:37

and down the coast of africa

33:39

bringing volunteer doctors surgeons and

33:41

nurses on their vacation time

33:43

to provide free medical services

33:46

so the the ship would pull into a port

33:48

and then you know

33:50

work there for a year and then sail off

33:52

to the next place

33:54

so i have this moment of clarity that

33:57

i really am going to need to quit all

33:59

the vices before i join this group of

34:01

christian doctors and humanitarian on a

34:04

ship

34:05

and there was something you know

34:06

symbolic about the gangway

34:10

right like i'm gonna walk up the gangway

34:12

of this ship

34:14

they're gonna lift the gangway

34:16

i'm kind of trapped on it with 350 other

34:19

volunteers and then i'm gonna sail away

34:21

to a new continent and a new life

34:23

i better not bring any of that stuff

34:25

with me

34:26

so very intentionally the night before i

34:28

got on the ship i remember smoking 60

34:30

cigarettes smoke three packs my last

34:32

three packs of cigarettes

34:34

i remember getting hammered

34:36

drinking eight or nine beers

34:38

and

34:40

just

34:41

knowing that i would have to go you know

34:44

cold turkey or all in

34:47

to allow this new life

34:49

to

34:50

develop

34:53

and

34:54

you know that was a clarifying moment i

34:56

i drink a little bit now years later but

34:58

i've never had another cigarette i've

34:59

never had a drag or you know 17 years

35:02

now um

35:03

never touch coke or any of those things

35:06

haven't looked at a pornographic image

35:07

in 17 years

35:09

never gambled again

35:12

and actually

35:14

didn't sleep with anyone for the next

35:15

five years until

35:17

uh my wedding night with my wife

35:19

so i really went like full circle you

35:21

know back home

35:23

in the most extreme way

35:25

to allow this new

35:27

life to unfold

35:29

quick one we bring in eight people a

35:31

month to watch these conversations live

35:33

here in the studio when we're here in

35:35

the uk and when we're in la if you want

35:37

to be one of those people all you've got

35:39

to do is hit subscribe

35:41

i was reading through the book about

35:43

what you saw when you arrived yeah oh my

35:46

gosh the horrific things there's

35:47

actually a photo in here i believe

35:49

so let me set the scene so

35:52

the ship is pulling into the port

35:56

a small advanced team

35:58

for the previous three months had posted

36:01

flyers

36:02

throughout the country advertising the

36:04

coming of the hospital ship and we have

36:06

1500

36:07

available surgery slots to hand out so

36:10

we're gonna make 1500 sick people

36:12

healthy

36:13

those are the surgery slots we have so

36:15

i'm so excited right this is like my new

36:17

life i've got two nikon d1x cameras

36:21

uh and

36:22

i learned that

36:25

the name for what the first event is

36:28

the patient screening it's the big

36:30

triage moment

36:32

and

36:33

the veterans on the ship called it the

36:35

screaming oh we're headed to the patient

36:37

screaming you know which should have

36:39

sounded ominous

36:41

so i remember thinking you know looking

36:43

at these flyers which are advertising

36:45

facial tumors

36:46

cleft lips cleft palates cleft faces

36:50

flesh eating disease like people with

36:52

parts of their face completely missing

36:54

with holes that you can look through to

36:56

the back of their throats

36:58

burns

36:59

many people had been burned during the

37:00

war by rebel soldiers who would pour oil

37:03

on their bodies

37:05

to disfigure them

37:06

i remember thinking like are there 1500

37:09

people that are going to turn up with

37:11

these conditions like

37:12

really

37:14

so get in a land rover a convoy of land

37:16

rovers at 5 30 in the morning this is my

37:18

third day in africa so like the ship

37:20

comes in everybody gets ready let's go

37:23

i learned the government has given us

37:25

the football stadium in the center of

37:28

the city to

37:30

do the the screening inside the football

37:34

arena put on my hospital scrubs jump in

37:37

a convoy of land rovers we snake through

37:39

the city we get to the stadium

37:42

and there's more than 5 000 sick people

37:44

standing in the parking lot

37:46

waiting for us to open the doors

37:50

i'll never forget that moment

37:52

uh realizing

37:54

wow

37:55

we're going to send 3 000 sick people

37:58

home

37:58

with no

38:00

help

38:01

with no hope

38:04

and i later learned many of those people

38:06

had walked for more than a month from

38:07

neighboring countries

38:09

the word had spread to sierra leone to

38:11

guinea to cote d'ivoire many of them had

38:14

brought their children

38:16

on a month-long journey

38:18

just in the hopes of their child seeing

38:20

a doctor

38:22

but we didn't have enough doctors

38:24

we didn't have enough available slots

38:27

so then the door is open

38:29

and you know everybody tries to

38:31

there's a whole crew that's trying to

38:32

put everybody into this line that just

38:34

kind of snakes back and forth and back

38:35

and forth

38:36

and the first child that

38:39

so my job is going to be to photograph

38:41

all 1500

38:43

people

38:44

up close for the medical library

38:47

and the first child i see is this 14

38:49

year old boy

38:50

and he's suffocating to death with a

38:52

volleyball sized tumor

38:54

this pink red tumor

38:56

that is occupying his entire mouth and

38:58

he's having a hard time breathing

39:01

he's terrified

39:03

you know i just remember the fear in his

39:05

eyes

39:06

i'm terrified

39:08

you know i remember just weeping i'd

39:10

never seen

39:12

suffering like this before

39:15

and

39:16

i remember kind of just shutting down

39:19

and going in the corner of the stadium

39:21

and one of the doctors came over and

39:23

said you know hey you're the

39:24

photojournalist guy right like

39:26

he said

39:28

you gotta get back in there like

39:29

basically do your job

39:32

you're gonna see way worse than this

39:34

so

39:35

kind of toughen up kid

39:37

and then he said focus on the hope

39:40

you know focus on the 1500 people like

39:42

this child that we're gonna be able to

39:43

help

39:44

and that

39:47

was two days of really grueling

39:50

every single person you see is sick

39:53

leprosy clap you know some of the

39:54

conditions that i that i mentioned sick

39:57

and scared

39:59

and couple days later i got to scrub up

40:02

again and

40:04

document this eight and a half hour

40:06

surgery when alfred

40:07

the first child that i'd met had his

40:10

tumor removed by this remarkable man

40:13

named dr gary parker

40:16

and a couple weeks later i got to see

40:18

alfred

40:20

go back to his village i asked whether i

40:22

could drive him home in my mind i knew

40:25

there was going to be a party

40:27

i knew that when the village had

40:30

sent this

40:31

they'd written this boy off they had

40:33

sent him to the witch doctor who

40:35

you know

40:36

cast spells and spread chicken blood on

40:40

his tumor i mean none of this worked so

40:42

he had literally been written off for

40:43

dead

40:45

and i wanted to see what it was like

40:47

like when

40:49

he came back to the village without his

40:50

tumor healthy

40:52

so i remember driving him uh

40:55

it was a few hours and just the whole

40:58

community kind of coming out

41:00

and looking at him and touching his face

41:02

and

41:03

and seeing you know celebrating you know

41:05

a child that they thought was lost who

41:07

who was found who was healed

41:10

and then over the next

41:11

year i was able to witness 1500 of those

41:14

transformations wow

41:18

now i'm blasting my club list

41:21

all right the whole time

41:23

so that was fun because

41:26

in a very short turn

41:27

people were getting emails from me

41:29

inviting them to the opening of the

41:30

prada mega store

41:32

or cosmopolitan

41:34

you know fashion week party

41:36

and now they're getting pictures of 14

41:39

year olds with facial tumors

41:41

and pictures of

41:43

the operating

41:44

procedure and then pictures of of

41:47

post-op and what are you asking them for

41:49

i'm just sharing my experience oh really

41:51

okay and i'm promoting the work of the

41:53

doctors like guys this is amazing these

41:55

doctors are here we're changing people's

41:57

lives

41:58

so when you drive that kid home and you

41:59

see the reaction or even when you see

42:00

the before and after how did that can

42:01

feel in comparison to the best club

42:04

night you ever threw

42:05

so much better

42:06

so much better

42:08

and and and healthy and redemptive and

42:11

positive and life-giving

42:13

uh it was

42:15

joy

42:17

what i didn't realize until later was my

42:21

invite for me to kind of step into this

42:24

new life or into this new calling or to

42:26

find the 180

42:27

my environment also needed to

42:29

drastically change i was never going to

42:31

be able

42:32

to change my life working at the clubs

42:35

four nights a week

42:36

surrounded by

42:38

sex and drugs and alcohol

42:42

but my environment changed and here i am

42:44

with a bunch of like you know christian

42:46

humanitarian doctors

42:48

who are the most sacrificial people that

42:50

i've ever met in my lives you know

42:52

smoking is not cool on a hospital ship

42:54

right

42:55

drinking is not cool there's no casino

42:58

nobody's playing you know blackjack i

43:00

mean this is this is so missional and so

43:03

purposeful

43:04

and i

43:05

i loved the new environment

43:07

i couldn't get enough of it i never

43:08

wanted to leave

43:11

it was home it felt like coming back

43:12

home

43:14

this leads you ultimately to discovering

43:16

that there's a real issue out in africa

43:18

with water yeah

43:20

and i but that quote

43:22

you've got to be kidding me they drink

43:23

this feels like quite um a powerful

43:25

quote in hindsight when i look at the

43:27

work you've done from then on

43:30

tell me about that moment where you said

43:33

those words

43:35

maybe first just the doctor through line

43:37

um when i was a kid

43:39

i wanted to be a doctor

43:41

right to cure mom and sick people like

43:43

hers i didn't do anything doctor-like

43:46

for

43:47

10 years in clubs

43:49

doctors don't come to nightclubs and buy

43:51

bottles of crystal so i didn't know many

43:53

doctors

43:54

but now i'm with a bunch of doctors and

43:56

there was one doctor this guy dr gary

43:58

parker who had been there 21 years and i

44:00

made him a mentor

44:02

i wanted to spend as much time as

44:03

possible

44:06

he was one of the reasons why i went

44:07

back for the second year

44:09

because he had dedicated 21 years of his

44:11

life to this work and i'm like well i

44:13

have at least another year right let me

44:15

let me just not end with this year-long

44:17

tithe when the year was finished let me

44:19

go back for a second tour

44:21

in the second tour

44:23

i felt like i really understood the

44:24

medical world and i still had to take

44:26

all the pictures of the surgeries and

44:27

the before and afters but i wanted to

44:28

get off of the ship

44:30

and understand more of the context of

44:31

how people were living in liberia this

44:33

was a post-war country

44:35

14 years of brutal civil war led by

44:38

charles taylor had torn torn apart the

44:40

country

44:41

there was no electricity no running

44:43

water

44:45

no sewage system and no mail system so

44:47

just imagine like

44:49

shambles

44:50

like everything broke down in a decade

44:53

and a half of war

44:55

i mean look how much destruction is

44:56

happening just in a short time you know

44:58

the what we're seeing now in

45:00

um in the ukraine

45:02

15 years of war tour the partner so that

45:05

was the backdrop of which our doctors

45:07

came in

45:09

at the time there was one physician

45:12

for every 50 000 liberians

45:17

okay our ratio here in america is one

45:20

for 300.

45:21

so every 300 americans is a doctor

45:24

one for 50 000.

45:26

there were two surgeons apparently in

45:28

the country but nowhere for them to

45:29

operate

45:30

no hospitals they were working

45:34

as i got into the rural areas

45:36

i saw the water that people were

45:38

drinking and

45:40

there were swamps

45:42

or ponds

45:44

you know or sometimes like a muddy river

45:46

you know running near these villages or

45:48

in the center of these villages

45:50

and

45:51

i remember seeing kids come

45:53

and filling up their buckets and

45:55

drinking

45:57

unthinkable water

45:59

and i was like wait

46:00

people drink this

46:04

to contrast that

46:06

and i think why this resonated so deeply

46:08

i used to sell voss water

46:10

for ten dollars a bottle in the clubs to

46:13

people who would just order a hundred

46:14

dollars of water to let it sit there

46:16

just in case anybody needed to hydrate

46:18

but really they were drinking champagne

46:19

or vodka instead

46:21

you know as i started to explore this

46:23

the water

46:25

issue in the country i learned two

46:26

things half the country

46:28

was drinking dirty contaminated water

46:31

every day

46:32

and half the disease in the country

46:35

was because people were drinking dirty

46:37

contaminated water and didn't have

46:38

access to sanitation or hygiene so i go

46:41

back to dr gary and i'm showing him my

46:42

photos like on the back of my camera

46:44

like you should see what people are

46:46

drinking

46:47

and he says i know

46:50

and

46:51

you know i make this quick link i'm like

46:53

well i wonder how many of the 5 000

46:55

people

46:56

needed to stand in the parking lot of a

46:59

stadium to see doctors

47:01

if they just had the most basic health

47:02

need

47:04

you know learned there were 28 different

47:06

diseases you could directly

47:08

track back to dirty water

47:10

so it was really dr gary who took that

47:13

information you know he sees this young

47:15

kid like

47:16

on fire with this aha eureka realization

47:20

and he says why don't you go do that

47:23

why don't you go make sure everybody in

47:24

the world has clean water before you die

47:27

and he gave me the challenge

47:30

and i remember you know he said

47:32

something to the effect of you'd be the

47:33

greatest doctor the world had ever seen

47:37

if you just gave people the most basic

47:39

need for health

47:41

if you gave them clean water

47:43

you would touch more people than i have

47:44

ever operated on by an order of

47:46

magnitude

47:49

and there was something so simple about

47:50

that i'm like well okay my second year

47:52

ended i was 30 years old i went back to

47:54

new york city and i tried to put action

47:57

to that very simple you know commission

48:00

very simple commission well it was

48:02

simple i mean i mean simple missions

48:05

bring clean water to everybody on the

48:06

planet it's a few words but it's a big i

48:08

mean it's an impossible challenge right

48:09

it's a tremendous tremendous challenge

48:11

and

48:12

you know you said it simple but

48:14

i'm sure there's lots of people who have

48:16

been given similar kind of flippant

48:18

mandates from people in their lives go

48:19

and fix that why don't you go and fix

48:20

that and 99.9 of them will never attempt

48:23

to to fix that which makes me answer ask

48:26

the question why did you believe that

48:27

you could do that

48:29

so i saw the small impact that i had

48:31

made promoting the work of mercy ships

48:35

in between the two missions there was a

48:36

little gap in between year one and year

48:38

two and i came back to new york city

48:40

with my photos i got a gallery donated

48:43

in chelsea i printed 108 of my photos

48:46

and i invited all my nightclub friends

48:48

to come in

48:49

and see

48:51

the work that these doctors were doing

48:53

and i raised about a hundred thousand

48:55

dollars for their work through that show

48:59

i remember people callous people

49:02

that you know would come to the

49:04

nightclub you know who were just kind of

49:06

it didn't seem like they would care

49:07

about anything standing in front of some

49:09

of my images weeping

49:12

as they read the caption as they learned

49:14

you know hey this is someone just my age

49:16

born in a different environment

49:18

you know with with a terrible affliction

49:20

with no doctor to go to

49:23

so i had a little bit of like wow that

49:25

you know success and and you know while

49:27

my email list shrunk a little bit with

49:28

some unsubscribes

49:30

at the beginning it actually began to

49:31

grow as people would forward it to their

49:33

friends and like oh my gosh there's like

49:34

this guy that he's like i used to do

49:36

coke with this guy and he's like on this

49:37

hospital ship in liberia i've never even

49:39

heard of liberia and like look at these

49:41

photos i mean look at these doctors like

49:43

blind people are are seeing and

49:46

you know

49:47

faces are being fixed and yeah we would

49:49

find a 65 year old woman in a village

49:51

with a cleft lip food and water had

49:54

spilled out of her

49:55

mouth her entire life

49:58

and we provided a 280 surgery

50:01

and she could speak

50:03

and she could eat

50:05

and had her dignity in her life back so

50:07

you know this stuff was like

50:09

it was it was um

50:12

it was inspiring people the work of the

50:14

doctors and i was the promoter so

50:16

instead of promoting the dj and the

50:17

thousand dollar bottles of cristal and

50:19

the you know celebrities that were going

50:20

to be in the club that night the special

50:22

guests i was promoting something very

50:24

different and i saw that that was

50:26

working and that that skill

50:28

that i had you know potentially learned

50:30

over 10 years or misused for 10 years

50:33

promoting something

50:34

you know certainly

50:36

less redemptive yeah or purposeful could

50:38

actually be translated and used

50:42

to promote

50:43

the work of mercy ships the next step

50:45

was

50:47

i thought it'd be possible to promote

50:49

clean water for humans

50:52

so and and in effect in an even more

50:55

simple way i mean it's it's

50:57

what do you do

50:58

we bring clean water to people around

51:00

the world everybody should have clean

51:02

water to drink i thought it was a really

51:04

promotable cause and what is what was

51:06

your business model though in terms of

51:08

the model so how are you gonna bring

51:10

water to all of these people well at

51:11

this moment i'm broke uh i

51:14

am back from africa i have no savings

51:15

i've given everything that i had to

51:16

mercy ships and the people i'd met

51:18

so i crashed with my old club partner

51:21

who lets me sleep on his closet floor

51:22

for free rent

51:24

and i had the idea bring clean water to

51:26

everybody on the planet and i had the

51:28

benefit of not having any institutional

51:30

charitable knowledge outside of my

51:32

experience with mercy ships

51:34

and i just was talking to people that

51:35

worked at mtv or at fashion magazines or

51:38

at sephora

51:39

and or or the local bank

51:41

and i realized so many of my friends

51:43

didn't trust charities they did not

51:45

trust the system

51:48

almost all of their problems had to do

51:49

with money

51:51

where does the money really go

51:53

how much of the money actually gets to

51:55

the people who need it you know how much

51:57

of the money actually goes to the cause

52:00

and

52:01

you know the term social entrepreneur

52:03

wasn't even around back then but

52:06

you know i just took a very

52:07

entrepreneurial approach to this and

52:08

said well i wonder if through a new

52:10

business model

52:11

i could

52:13

speak

52:13

to those objections i could reach out to

52:16

these cynical skeptical disenchanted

52:19

people

52:20

and get them excited about giving

52:22

in a new way so i had a very simple idea

52:26

separate the overhead

52:28

from the money that people would give to

52:30

the organization so open up two bank

52:32

accounts

52:33

promise the public that a hundred

52:34

percent of anything they would ever give

52:36

to charity water

52:37

would go directly to help people get

52:39

clean water

52:41

and then in the other bank account

52:43

go and find a small group of business

52:45

leaders and entrepreneurs

52:46

to pay for those unsexy overhead costs

52:49

the staff salaries the office rent the

52:51

flights the insurance the you know epson

52:54

toner for the copy machine

52:56

so church and state two differently

52:58

audited bank accounts

53:00

and i wasn't sure how i would fund the

53:02

overhead but boy was it clean and i

53:04

thought it was a really compelling story

53:06

that

53:07

beyond just promoting clean water an

53:10

inarguable common good for the world

53:12

that i thought everybody could get

53:13

behind we would now have this hyper

53:15

transparent business model that would

53:18

speak to the most common objection

53:19

people have

53:21

to giving to charity which is where does

53:22

the money go

53:24

so i tried this out my only idea on day

53:26

one was to get a club donated

53:29

it was september 7th it was my birthday

53:32

i was turning 31 and i got a club in the

53:34

meatpacking district donated during

53:37

fashion week i got open bar donated for

53:40

an hour and then i invited everybody to

53:42

come

53:43

to celebrate my 31st birthday but to get

53:45

inside the club

53:47

they had to put 20 in this big plexi box

53:50

and we were going to take 100 of

53:52

whatever was in that box at the end of

53:53

the night

53:54

and we're going to go

53:55

help our first person get access to

53:57

clean water and i printed up my photos

54:00

so in the club you know it's kind of

54:02

juxtaposed with people drinking dirty

54:03

water and and wells being drilled and

54:06

people drinking clean water i'd also

54:07

seen that when i was in africa i'd seen

54:09

the solution to the problem of wells

54:11

being drilled and communities going from

54:13

dirty to clean

54:15

so i put those photos up and 700 people

54:17

came that night and i'll never forget a

54:20

drug dealer came that night he was a

54:23

pretty high-end weed dealer

54:25

and he put 500 in the box

54:28

and he looked at me and he said this is

54:29

the first charitable gift i've ever made

54:31

in my life really wow but i know where

54:33

this money is going and i trust you

54:37

we raised fifteen thousand dollars i

54:38

remember we counted it and double

54:39

counted and like we're taking pictures

54:41

of the money and the stacks like you

54:43

know because this is your first this is

54:45

day one of the organization

54:47

and we took that money immediately to a

54:49

refugee camp in northern uganda we built

54:52

our first water well and then we fixed a

54:55

couple other broken wells

54:56

and then the most important thing was we

54:58

sent the photo proof

55:01

video of clean water flowing and then

55:03

the satellite images

55:05

of where every single water project was

55:07

and i emailed the 700 people that came

55:09

and said you did this here's where 100

55:12

of your 20 went and because you came and

55:15

gave

55:16

people are drinking clean water and

55:18

here's the proof

55:20

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56:40

was there a time in that early startup

56:42

phase where you genuinely considered

56:44

that you might fail

56:46

every day really absolutely every day

56:48

especially with this business model if i

56:50

couldn't raise the overhead

56:52

it didn't matter how successful we were

56:54

with the the public funding

56:58

so every day

57:00

and in terms of difficulties with

57:02

business with people with you know

57:04

everything else what was what was the

57:05

most painful

57:08

time of that early years the most

57:09

painful day

57:11

event that you went through

57:13

yeah

57:14

well the charity started off very

57:16

quickly and people loved the 100 model

57:19

um it just began to build a lot of

57:21

momentum we raised two million dollars

57:22

in the first year

57:24

through a flurry of activities gallery

57:26

shows and events and people doing

57:28

concerts for us and people giving online

57:30

and we were selling a 20 bottle of water

57:33

you know just as a symbolic gesture

57:35

where all 20 would go and people would

57:37

buy cases of the water so it was just it

57:39

was a year of a lot of success and then

57:40

in the second year

57:43

we were on track to raise six million

57:44

dollars

57:46

but always a struggle for the overhead

57:49

always a struggle to you know find a

57:51

donor to pay for employee number two or

57:55

to pay for next month's office rent i

57:57

mean we were in a really crappy office

57:58

like covered in grease floors it was an

58:00

old printing press

58:02

so i was doing all that work trying to

58:04

convince people to help me

58:06

build the actual organization because

58:08

the 100 model was so resonant

58:11

we got to a point uh about a year and a

58:13

half in where we had almost a million

58:15

dollars

58:17

in the

58:19

water bank account about to go out and

58:20

build a hundred wells

58:23

and we were about to miss payroll

58:26

and we had nine people at the time

58:29

and i remember just thinking and and by

58:31

the way people had been warning me that

58:33

this model would fail

58:34

you know nobody thought this business

58:36

model was a good idea i mean effectively

58:38

you can't use any of the money you

58:39

raised from the public to actually run

58:42

the company to run the organization but

58:44

i just had such faith in it

58:46

and

58:47

i had tapped out all the people that i

58:49

knew for the overheads

58:50

and i was hitting a point where i

58:52

realized maybe they're right

58:55

you know maybe this is a really dumb

58:57

business model so i start calling

58:58

lawyers about shutting down the charity

59:01

it's a year and a half in even though

59:02

we've raised you know millions of

59:03

dollars

59:06

i remember praying you know with very

59:08

little faith and you know and i didn't

59:10

start a religious charity so i was still

59:11

kind of animated by my personal faith

59:13

and

59:14

um

59:15

you know a belief in in prayer but i

59:17

remember like praying for a miracle but

59:19

i'm like

59:20

there's no miracle that can save us

59:22

at this moment

59:24

and

59:25

the advice i was getting

59:27

was to borrow

59:29

from the million dollars in the water

59:30

account to make payroll so that was the

59:32

kind of conventional wisdom hey write

59:34

yourself an iou

59:36

you know you're not bankrupt if you have

59:38

a million dollars

59:39

but for me

59:40

if we borrowed one penny

59:43

one dollar one pound

59:45

from that bank account and we used it

59:49

on anything overhead related

59:51

our integrity would be forever

59:53

compromised

59:54

you know in such an extreme way i'm like

59:56

there's a crack at the foundation i

59:58

would never even want to build on top of

59:59

that i'd much rather shut it down and

60:01

have my integrity

60:03

and at that moment

60:05

uh

60:06

i'd written a cold email to

60:08

a british internet entrepreneur um

60:11

actually about something completely

60:12

different not even about funding

60:14

about uh trying to get exposure on his

60:17

social media network

60:19

it was called bebo at the time and uh

60:22

everyone knows bibo that listens to this

60:23

so he writes me back and says man i love

60:26

this idea like what a what a cool idea

60:28

getting everybody clean water checked

60:30

out your website you know really good

60:32

design and branding but it's a bad time

60:34

for me to help

60:35

so i don't think anything of it i was

60:36

just happy that you know somebody

60:38

responded to a cold email

60:40

well around this time of near insolvency

60:43

or bankruptcy at least on the overhead

60:45

account

60:46

um

60:47

he writes me he says hey i'm going to be

60:49

in town

60:50

um i'd love to meet you and learn a

60:51

little more about what you're doing

60:53

he comes in

60:55

i remember i pull out my laptop i take

60:57

him through a hundred photos and my

60:58

whole story he's working in this we're

61:01

in this crappy office there's nine other

61:02

people there's a couple volunteers

61:04

around

61:05

and

61:06

i remember just thinking boy this is the

61:08

worst pitch i've done he is not

61:11

into it he's not really laughing at the

61:13

jokes he's just

61:16

doesn't seem very compelled by this

61:19

he leaves

61:21

and

61:22

you know says well you know give me your

61:23

bank account details and you know i'll

61:25

see how i can help

61:27

and uh

61:28

two days later it's around midnight

61:32

again i'm i'm

61:34

almost at this point just relinquished

61:36

the fact that i'm over

61:38

i'm gonna shut down the charity maybe

61:40

i'll try with a different business model

61:41

or maybe i'll just try with the

61:42

traditional business model

61:44

and i get an email from him and he says

61:45

hey it was great meeting you

61:47

um i just wired a million dollars into

61:49

your overhead account

61:52

and we went from bankrupt to 13 months

61:55

of funding

61:58

he said i believe in your idea you just

62:00

need more time

62:02

and that was 700 million dollars ago

62:06

and this year we'll raise over 130

62:08

million dollars

62:13

and that entrepreneur was michael birch

62:14

that was michael burch he's a mutual

62:16

friend of us he was a mutual friend and

62:19

and an amazing guy um and really you

62:21

know saved the organization

62:24

um and i think even more you know

62:26

michael and i have been

62:27

become really good friends over the

62:28

years and

62:30

even more than the money

62:32

was that somebody believed in me

62:35

he believed that i could do it with the

62:37

right amount of time we never look back

62:40

uh today there are 131 unbelievably

62:44

um accomplished entrepreneurs and

62:46

business leaders who pay all the

62:47

overhead 20 of them in the uk

62:49

um

62:50

you know it's the founders of

62:52

spotify and shopify and wordpress and

62:55

linkedin and

62:57

you know an

62:58

unbelievable group of

63:00

of

63:01

really a lot of tech entrepreneurs who

63:03

love

63:04

paying for the software engineers and

63:06

the ui ux designers and the actual core

63:10

organization of charity water so that

63:12

now millions and millions of people

63:13

around the world are donating and have

63:15

the purest way to give knowing that 100

63:18

of the money goes but that was really a

63:20

key moment

63:21

of

63:22

it was almost all over

63:25

but

63:26

you know if i were to go back and the

63:28

money was not going to come in i still

63:30

would shut down the charity i wouldn't

63:31

have borrowed

63:33

really it was that important for you to

63:35

is that important to keep good on that

63:37

promise

63:39

it's funny because that defining promise

63:40

is definitely really one of the

63:42

fundamental things that has made charity

63:44

water so successful in a landscape of

63:46

charities where trust as you you

63:48

identified very early on is a central

63:50

issue with people giving their money

63:52

and

63:54

hindsight's a wonderful thing but it's

63:55

definitely proven you right to hold your

63:57

integrity there

63:58

yeah

64:00

how many people have you now reached i

64:01

read it was like 15 million people yeah

64:03

we just crossed 15 million people

64:05

uh in the last few weeks of the year

64:09

in december

64:10

in our 15th year so we closed our 15th

64:12

year we got to the 15 million

64:14

person milestone

64:16

um

64:17

you know

64:18

it's 1 50th of the 771 million people

64:22

who need our help

64:23

so as we record this

64:25

ten percent of the world is drinking

64:27

dirty water

64:29

it's crazy ten percent of the world

64:31

one out of ten people

64:33

771 million humans

64:36

and we've helped 15 million of them

64:39

so we're at the very beginning of this

64:41

journey so we're in year 16

64:43

and

64:45

you know it really to quote my my friend

64:47

daniel at spotify who uses this a lot

64:49

like it really feels like we are in the

64:51

second inning

64:52

of impact the second inning of the

64:54

movement the second inning of raising

64:56

the capital we need to go faster and

64:58

accelerate last year we helped two

65:00

million people get water so it's over

65:02

5000 people every day

65:04

so we're at kind of peak velocity over

65:06

the 15-year journey

65:08

and

65:09

in a time where i think we can really

65:11

exponentially scale

65:15

as an entrepreneur

65:16

would you describe yourself as obsessed

65:20

because you you said earlier but you

65:22

have no you

65:23

now driven

65:25

committed

65:27

not obsessed what's your work-life

65:29

balance like if that's even a thing you

65:30

you sort of espouse you sign up to yeah

65:33

yeah i don't love the balance idea i

65:35

think there are seasons when there's an

65:36

emphasis um the year before cobit i did

65:39

90 flights and 100 speeches

65:42

um

65:44

then i dropped to you know very little

65:46

and you know what the zooms with the

65:47

rest of the world and i spent an

65:49

extraordinarily

65:51

more time with my kids

65:52

you know during covet so i think there

65:54

there are different seasons of life when

65:57

something different is required of me to

65:58

move the mission forward

66:01

i mean in some ways i feel really lucky

66:05

to have

66:06

put in the hundred hour weeks because

66:08

there really were 100 hour weeks at the

66:10

beginning and everybody knows that

66:12

you are just when you're trying to birth

66:14

something

66:15

you know whether it's a company or a

66:17

non-profit or a you know a for good

66:20

company there's an extraordinary amount

66:22

of work that is required in those early

66:25

days and years

66:27

because you really could kind of die at

66:29

any moment like you know the thing could

66:31

die

66:33

um you could go bankrupt like you're

66:35

only as good as your last sale or your

66:37

last donor you know that believes in you

66:40

so i'm lucky that i got

66:42

that

66:43

really hard work in early and built the

66:45

organization to you know now there's

66:47

there's 2 000 people around the world

66:49

that are working on charity water

66:50

projects every day you know there's a

66:52

hundred people uh here in the states and

66:54

in london

66:55

you know who are working on you know the

66:56

fundraising and the campaigns and

66:59

um and and managing all these these

67:01

water projects

67:02

so i work

67:03

differently but less you know i'm really

67:06

present with my kids i take my kids to

67:08

school every morning when i'm home and i

67:10

pick them up from school

67:11

having tasted a lot of ingredients of

67:15

life what do you think is the the recipe

67:18

for

67:19

in your view for yourself because i

67:21

guess that's any perspective you can

67:22

talk from but for yourself for a

67:24

fulfilled life having been in the clubs

67:26

and this the planes the private jets and

67:28

yep what would you now say is the recipe

67:30

for a fulfilled life service

67:32

you think that's central to yeah i

67:33

fulfilled service um generosity

67:37

yeah it's the only game in town i mean

67:38

there's so many people that i've seen

67:40

you know i've gotten to spend i've been

67:42

to 70 countries now i've been to the

67:44

continent of africa more than 55 times

67:47

i have seen some of the most

67:49

marginalized

67:51

um

67:53

suffering people living in

67:55

in in conditions that that are shocking

67:58

i've been with moms that have lost seven

68:00

kids to diarrhea and water-borne

68:02

diseases

68:03

um i've i've seen

68:07

horrible horrible things around the

68:09

world and then i've been with you know

68:11

dozens and dozens of billionaires

68:14

and i've seen the top echelon of private

68:16

planes and 40 cars

68:18

and 70 million dollar houses and

68:22

i'll tell you that you know the houses

68:24

and the cars and the watches and the

68:25

planes and the you know the out market

68:27

capping you know your competitors

68:30

is not where

68:31

purpose lies um it's really in service

68:35

and

68:36

asking how

68:38

for me how can i use my time and my

68:41

talent and my my resources my money in

68:44

the service of others how can i look

68:46

around and

68:48

see who is needlessly suffering in my

68:50

local community in the global community

68:54

and how can i contribute to stop that

68:56

suffering

68:57

and it's kind of a never-ending work

68:59

there's no finish line to that there is

69:01

no

69:02

you know while i'm trying to get to the

69:04

unicorn billion dollar evaluation and

69:06

then you know

69:08

this is a life of service or a life

69:10

trained uh or kind of pointed at being

69:14

useful

69:15

and loving others

69:18

doesn't there's no there's no endpoint

69:19

there's no finish line there's always

69:20

going to be someone who could use your

69:22

help and i found

69:25

the more you give and let's just say you

69:27

know some people don't have money to

69:28

give they could have time to give or

69:29

they could have mentorship to give the

69:31

more you give the more you give it's

69:34

like this muscle you know you need to

69:35

use it like if you exercise the

69:37

generosity muscle instead of saying no

69:40

you know to all the incoming requests

69:43

the most generous people i know they

69:44

love giving to 50 or 60 different causes

69:46

a year they're not saying oh i just get

69:49

hit up all the time

69:51

they love being useful and and

69:54

you know it's a it's a privilege for

69:56

them to be asked for money for a noble

69:59

cause

70:00

because they get to contribute

70:03

interesting reframing but a very

70:04

significant one so i hate the i hate the

70:06

word giving back that we use a lot here

70:08

in the states and um

70:11

you know oh my company gives back right

70:13

you hear about these giving back

70:14

programs what almost implies that we

70:17

have you know pillaged and plundered to

70:19

such extent

70:21

to throw some scraps to the port yeah

70:23

let's throw a few scraps back right so

70:25

we feel better about ourselves so i

70:27

encourage companies just drop the back

70:29

language just giving

70:31

let's build a culture of giving in our

70:33

families let's build a culture of giving

70:36

in our companies

70:38

giving not because we've taken giving

70:39

because we can give because it's a joy

70:41

to give it's a blessing to be able to

70:44

give people listening to this now how

70:46

can they

70:47

if they're driving up and down the

70:49

country washing their dishes whatever

70:50

how can they

70:52

support what is a very very worthy cause

70:54

like charity water

70:56

we have an amazing community uh of of

70:58

people who show up every month giving a

71:00

little bit whatever they can for clean

71:02

water it's called the spring

71:04

uh uk is our big is our second biggest

71:06

market to the us but we now have people

71:08

in 150 countries we have people in

71:11

africa that give a little bit every

71:12

single month

71:14

for for clean water

71:16

costs about 30 pounds or 40 to get one

71:19

person clean water

71:20

so there's a lot of people that just do

71:22

that every month

71:23

and they don't get music or

71:25

movies or you know hour

71:28

next hour shipping from amazon you know

71:30

for more stuff but 100 of whatever they

71:33

they give every month goes directly to

71:35

help people get clean water and we're

71:37

really good at proving where that money

71:38

goes and sharing stories of of impact

71:42

so um people can learn more at

71:43

charitywater.org or just thespring.com

71:46

and you i guess you're always looking

71:47

forward for individuals that are also

71:49

willing to do yeah the the well members

71:51

of course i mean if there may be some

71:53

entrepreneurs who love building you know

71:54

businesses or organizations so

71:56

those 131 families are the lifeblood

72:00

of the organization and we're always

72:01

looking to to grow that really

72:03

incredible group that then allows

72:05

millions of people to give in a in a

72:07

transparent and

72:08

um

72:10

effective way

72:12

scott the work you do is i mean i don't

72:14

really know the words to describe i

72:15

sometimes think of like nice

72:17

adjectives and stuff but it's like a

72:18

really deeply profoundly inspiring

72:21

journey story book cause

72:23

um

72:24

[Music]

72:25

and future that you're creating and it's

72:27

really made me question a lot of things

72:29

about myself

72:30

i'm in that phase of my life now where

72:32

i'm also

72:34

asking myself serious questions about

72:36

that part of me the purposeful service

72:38

part of me and so meeting you today

72:40

feels like it was meant to be in many

72:41

respects reading the book felt like it

72:43

was meant to be but

72:44

um i'm sure the conversation we'll have

72:46

will continue

72:47

off to come with me

72:49

come with me on a trip

72:50

i'd love to we work in 29 countries now

72:53

so i'd love to i'd love to i think you

72:55

love seeing the work for yourself and

72:57

um water is just so basic you know it's

73:00

when when you

73:01

when you hear

73:02

what it means to people

73:04

you know in their own words it's you

73:05

know we just step back and it's it's

73:07

very powerful well if you'll have me i

73:09

definitely will yeah i see that's being

73:11

a very kind gesture

73:12

um to allow me to we do have a closing

73:15

tradition on this podcast which is

73:17

the last guest writes a question for the

73:18

next guest

73:20

the question was

73:21

when was the last time

73:23

you got badly rejected

73:26

i won't use the donor's name but

73:28

um

73:29

it was

73:30

it was definitely you know someone who

73:32

just kind of pretended to be really

73:34

interested and

73:35

you know

73:36

felt like was really stringing me along

73:38

and then just

73:40

i don't know inexplicably

73:43

never gave never engaged and felt like a

73:46

huge waste of time

73:47

and you committed a lot of time i just

73:49

lit a lot of time and energy and and was

73:51

really you know maybe expectancy

73:54

and it was just uh it was a big

73:55

disappointment

73:57

it normally doesn't happen i mean i'm

73:59

i'm uh we're really blessed by you know

74:01

being surrounded with with an amazing

74:03

group of people and an amazing community

74:05

um i just had i just had maybe to end on

74:08

a more positive note i had a situation

74:12

very very accomplished uh on internet

74:14

entrepreneur

74:16

um

74:17

recently and i asked him for

74:20

a very very large sum of money

74:23

and

74:25

we caught up afterwards after he'd had

74:27

time to consider with his wife and he

74:29

said

74:30

why'd you ask for so little

74:32

and then he gave four times more

74:35

wow

74:37

swings him round of vows why did you ask

74:39

for so little

74:40

so i was like wow my mind like

74:43

absolutely expanded and am i asking for

74:46

too little am i think 15 years in 700

74:48

million dollars raised you know like a

74:51

global movement am i thinking too small

74:55

there's more

74:56

there's more generosity there's more

74:58

goodwill out there so i focus on that

75:01

not the rejections it's very easy for me

75:03

to kind of you know brush that off and

75:06

and

75:07

and just not carry that around

75:09

and find

75:10

the

75:11

the generosity and really let that fuel

75:13

me so that's been fueling me now for

75:15

weeks it's like okay

75:17

maybe i really need to go for it

75:21

scott thank you

75:23

just an amazing conversation on one

75:24

that's going to stay with me for some

75:25

time i can feel that certainly so um and

75:28

your book if nobody's i mean there's two

75:29

things there was a couple of catalysts

75:30

that really brought me to you i said to

75:32

you earlier my manager had seen you

75:33

speak and insisted that we had this

75:35

conversation and i read your book then i

75:37

saw that famous video which anyone can

75:38

watch which kind of summarizes your

75:40

story in about 20 odd minutes which has

75:42

done some 25 million views on youtube

75:45

that that had me completely

75:48

scott thank you thanks for having me

75:51

i had a few words to say about one of my

75:52

sponsors on this podcast my girlfriend

75:54

came upstairs yesterday when i was

75:55

having a shower and she said to me that

75:57

she tried the heel protein shake which

75:59

lives on my fridge over there and she

76:00

said it's amazing low calories you get

76:02

your 20 odd grams of protein you get

76:04

your 26 vitamins and minerals and it's

76:06

nutritionally complete in the protein

76:08

space there's lots of things but it's

76:09

hard to find something that is nice

76:11

especially when consumed just with water

76:13

and that is nutritionally complete the

76:15

salted caramel one if you put some ice

76:18

cubes in it and you put it in a blender

76:20

and you try it is as good as pretty much

76:23

any milkshake on the market just mixed

76:25

with water it's been a game changer for

76:27

me because i'm trying to drop my calorie

76:29

intake and i'm trying to be a little bit

76:30

more healthy with my diet so this is

76:32

where heel fits in my life thank you for

76:34

making a product that i actually like

76:36

[Music]

Interactive Summary

Scott Harrison tells the powerful story of his transformation from a hedonistic, successful nightclub promoter into the founder of charity: water. After a period of personal crisis, emptiness, and health issues, Harrison embarked on a year of service, eventually discovering his life's mission: bringing clean water to those in need. He explains how he applied his background in marketing and event promotion to create a hyper-transparent, '100% model' charity that has now reached 15 million people, and emphasizes the life-changing power of service and generosity over material wealth.

Suggested questions

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