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Carnival - Why They're Successful

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Carnival - Why They're Successful

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316 segments

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Carnival is the biggest and I would

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argue most successful and most

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influential company when it comes to

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cruises. In 1989, they surpassed $1

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billion in revenue. And by 2024, that

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number had grown to surpass 25 billion.

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Twothirds of that revenue comes from

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ticket purchases, while the other third

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comes from onboard revenue, the money

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that the passengers spend while on the

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cruise for extra stuff like drinks or

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maybe gambling. In 2024, they reported

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13.5 million passengers, which

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represents around 42% of the global

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market, while their closest competitor,

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Royal Caribbean, only held a 27% share

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of the market. The company operates

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multiple cruise lines around the world,

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including PNO Cruises in the United

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Kingdom, Costa Cruises in Italy, and Ada

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Cruises in Germany. All of which carry

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over a million passengers each year. But

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of course, their most popular and most

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recognizable brand is in fact Carnival

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based in Miami, Florida. The Carnival

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Cruise Line currently consists of 29

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ships categorized under 10 different

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classes with five additional ships under

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contract for construction set to debut

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by 2033. As I'm sure you can already

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tell by all of this, they offer a

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variety of options for anyone looking to

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spend their vacation on a cruise ship.

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The industry has practically exploded

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over the past 50 plus years with more

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people going on cruises now than ever

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before. And Carnival has been the number

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one company to benefit from it. So, in

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this video, I would like to explore how

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Carnival has grown and helped shape the

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industry while identifying what I

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believe to be five of the main reasons

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behind its success. Starting off, well,

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I guess at the beginning, with the

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Arison family. I mean, the founder of

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Carnival, Ted Arison, an immigrant to

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the United States from Israel, has been

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nicknamed the godfather of the modern

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cruise industry. Long before Carnival

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existed, he had experience with similar

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businesses. He ran his family shipping

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company. He operated his own fleet of

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cargo ships and even helped establish

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the company that would later become

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Norwegian Cruise Line. Well, in 1972, he

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teamed up with a partner and spent

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around $6.5 million to buy an ocean

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liner called Empress of Canada that they

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renamed Marty Gro. However, only about 2

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years into the business, Ted Ar bought

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out his partner share of the company for

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the price of $1 along with the

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assumption of $5 million of debt that

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the company still held. I will go into

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more details shortly, but he is

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partially responsible for making cruises

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more attractive and more accessible to

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the general public. In 1979, his son

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Mickey Rison took over as CEO of the

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company, a position that he held for the

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next 34 years. And in 1990, his son also

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took over as chairman of the board, a

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position that he still holds to this

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day. A couple side notes that I think

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are worth mentioning here is that when

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Ted left the company in 1990, he moved

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back to his home country of Israel where

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he invested in a bunch of other

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businesses. Like in 1997 when he spent

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over a billion dollars to buy a

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controlling stake of the largest bank in

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the country. Also in 1995, Mickey bought

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a controlling stake in the Miami Heat

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NBA team where he quickly hired Pat

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Riley as president. And anyone who

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follows basketball would respect the

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impact of that decision and understand

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why Mickey was recently inducted into

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the Basketball Hall of Fame. According

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to Forbes, his net worth is just under

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$10 billion. So Ted and Mickey Rison

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have proven themselves to be impactful

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businessmen behind multiple companies.

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My next reason behind their success is

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going to be the Loveboats. And I realize

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this might sound ridiculous at first,

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but give me a minute to explain. Before

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the 1970s, the vast majority of people

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had never been on a cruise. It was like

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less than 1% of the country. I do not

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even think that most people realized

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they existed. Well, The Love Boat

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premiered in September of 1977, and for

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the next decade, it was one of the most

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popular shows on television. It took

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place on a cruise ship and is credited

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with introducing the concept to millions

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of people across the country. Simply

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put, people would watch the show and it

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would make them want to go on a cruise.

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To be clear, the concept was already

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creeping into pop culture, but the show

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really propelled it forward as the

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single greatest example of it. Another

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great example you might recognize would

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be the song We Are the Champions from

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Queen. You know that one line where he

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says, "It's been no bed of roses, no

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pleasure cruise, which oddly enough was

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released within weeks of the first

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episode of the Love Boats." Considering

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Carnival, Royal Caribbean, and Princess

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had all started within the past 12

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years, they were all emerging companies

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that were greatly benefiting from the

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popularity of the show. In fact,

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Princess specifically was the brand of

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ship featured on the show. And the actor

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who played the captain of the boat,

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Gavin Mloud, later became their

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spokesperson for an unprecedented 35

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years, which believe it or not is

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related to the next reason on my list,

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reinvesting. 3 years into the business,

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very early on, Carnival started turning

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a profit and that money was instantly

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reinvested, resulting in a fleet of four

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cruise ships by the end of that first

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decade. 1982 marked the debut of the

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Tropical Hel, considered to be kind of a

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turning point within the industry. At

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the time, most cruise ships, including

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those first four bought by Carnival,

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were repurposed ocean liners, meaning

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they were older ships originally built

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to transport people long distances that

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were converted into entertainment

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focused cruise ships. To be clear,

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competing companies, including Royal

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Caribbean, already had ships built for

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this purpose, but the scale and the

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timing of the Tropical sort of sparked a

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new trend where a bunch of cruise ships

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were now being built. I do want to

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mention that the Tropical is also

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notable because it was the first

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Carnival ship to have that iconic red,

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white, and blue whales tail-shaped

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funnel that has since become a

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distinguishing feature on their ships,

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helping shape the brand's identity. In

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1987, Carnival had an initial public

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stock offering that raised almost $400

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million that again was reinvested,

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specifically when they bought Holland

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America Line shortly after that, which

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is considered to be their first major

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acquisition. The deal included four

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cruise vessels along with hotel and land

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operations that were reported to

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increase their capacity by about 50%.

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That was then followed by other

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acquisitions and purchases that allowed

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them to serve new people in new markets

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around the world. But the biggest one of

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these was in 2003 when they bought PO

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Princess cruises for over $5 billion.

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Remember Princess is the brand that was

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popularized by the Loveboat. So, this

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deal I guess further supports the second

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reason on my list. Carnival was already

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the largest cruise company in the world

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ahead of Royal Caribbean. And here they

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were lengthening that lead by acquiring

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the third largest cruise company. It was

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wild circumstances. Following 9/11, the

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entire travel industry was suffering and

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it was looking like it would be

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beneficial for some of these cruise

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companies to join forces. You know,

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strengthen numbers and economies of

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scale. Well, at first it was looking

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like Royal Caribbean and Piano Princess

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were going to combine, which would have

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created a new market leader, but in the

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end, Carnival was able to offer more

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money. They paid a 9% premium over their

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stock price and protected that number

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one position that they have continued to

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hold on to ever since. These are just a

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few of the many highlights to show how

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Carnival has kept their foot on the

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accelerator to maintain their dominance

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over the market. Next up on my list is

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what Carnival is trademarked as fun

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ships, which is pretty straightforward.

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Clearly, a company with the name

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Carnival wants to deliver a fun

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experience, right? Which was

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surprisingly uncommon back when they

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started. Back then, cruises were

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generally considered to be dull and

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stuffy activities mostly intended for

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older rich people. You know, the people

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eating caviar were the same people that

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were going on cruises, not your everyday

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individuals looking for a fun vacation.

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There was very little mass market appeal

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before Carnival set out to change that

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perception. They say on their website

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that they revolutionized the cruise

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industry with a vision to make a

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vacation experience once reserved for

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the wealthy accessible to everyone.

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Compared to the typical cruise available

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at the time, Carnivals were generally

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slower, shorter, and much less

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expensive. They would include casinos

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and discos and water slides and all

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these other activities to create a

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party-like atmosphere to entertain the

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passengers. In short, going on a cruise

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became much more about the journey

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rather than the destination, which I

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think you will agree has become the new

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standard for cruise ships. I think of

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this as like a Chuck-e-Cheese situation.

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The games are mostly there to keep

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everyone entertained while they're

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waiting for the pizza to come out, but

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then in the end, the games often end up

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being the most memorable part of the

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experience. My final reason behind the

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success of Carnival is mostly an

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extension of the previous one, and that

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is going to be their marketing. When

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offering something that is so new and

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different from what most people have

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come to expect, you really have to make

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an effort to put the word out about it.

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And Carnival has been doing that from

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the very beginning. The first ever

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voyage taken by a Carnival cruise got

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stuck on a sandbar outside the port of

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Miami. Over 500 passengers were stuck

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there for, I believe, over 24 hours,

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which sounds like a terrible start, but

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in the end, it turned out to be a bit of

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a blessing in disguise. Those passengers

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were served free drinks and continued to

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have a party. So, when news outlets

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reported on the story, it turned out to

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be free publicity for the fun atmosphere

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that they were trying to create on those

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ships. In 1984, over a decade later,

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they spent $10 million on a network

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television campaign, really the biggest

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ever campaign for a cruise company at

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that point. And some of the commercials

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were even aired during episodes of the

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Love Boats. Those commercials featured

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Kathy Lee Gford singing about how much

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fun it was to go on a Carnival cruise.

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And I have to admit that those

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commercials do make it seem like a fun

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time. She continued to be their

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spokesperson for the next 20 years. And

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ever since, most of Carnival's marketing

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has been focused on fun. Like one of

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their more recent campaigns featuring

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the word thunder struck that I admit I

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just wanted to say that word here.

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Carnival has gone on to buy Super Bowl

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commercials and I would say overall has

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done a great job in getting the brand

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out there while conveying a

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light-hearted image. Let me know in the

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comments what are your thoughts about

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Carnival compared to the other cruise

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options. What I mean is for anyone that

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has been on a cruise before, was it

10:34

provided by Carnival? And what were the

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factors that went into that decision?

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Was it the price, the activities, the

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location, or whatever else? What do you

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think separates them the most? I am also

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curious if you would be interested in a

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video about Royal Caribbean, maybe

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comparing them to Carnival or the rest

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of the market. If you thought that this

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was a good topic, that would probably be

10:54

the logical next step. So, let me know

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what you think. Finally, how do you feel

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about the reasons on my list? And do you

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think anything should be added or

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subtracted from it? I realize that the

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reinvesting section specifically could

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go really deep when you start talking

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about all these ships over the years.

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So, please feel free to add to that

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discussion and any other thoughts you

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have about Carnival, leave them in the

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comments. I'd like to hear what you have

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to say. Thank you for watching.

Interactive Summary

Carnival is the leading cruise company globally, with over $25 billion in revenue and 42% of the market share in 2024. The video explores five key reasons for its success: the influential Arison family, led by founder Ted Arison and his son Mickey; the unexpected boost from the popular TV show "The Love Boat" which introduced cruises to millions; a strategic approach to reinvesting profits into new ships and major acquisitions like P&O Princess Cruises; its pioneering "Fun Ships" concept that made cruises accessible and entertaining for the mass market; and effective marketing campaigns, including early free publicity and long-running celebrity endorsements. These factors have allowed Carnival to dominate the cruise industry since its inception.

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