Carnival - Why They're Successful
316 segments
[music]
[music]
Carnival is the biggest and I would
argue most successful and most
influential company when it comes to
cruises. In 1989, they surpassed $1
billion in revenue. And by 2024, that
number had grown to surpass 25 billion.
Twothirds of that revenue comes from
ticket purchases, while the other third
comes from onboard revenue, the money
that the passengers spend while on the
cruise for extra stuff like drinks or
maybe gambling. In 2024, they reported
13.5 million passengers, which
represents around 42% of the global
market, while their closest competitor,
Royal Caribbean, only held a 27% share
of the market. The company operates
multiple cruise lines around the world,
including PNO Cruises in the United
Kingdom, Costa Cruises in Italy, and Ada
Cruises in Germany. All of which carry
over a million passengers each year. But
of course, their most popular and most
recognizable brand is in fact Carnival
based in Miami, Florida. The Carnival
Cruise Line currently consists of 29
ships categorized under 10 different
classes with five additional ships under
contract for construction set to debut
by 2033. As I'm sure you can already
tell by all of this, they offer a
variety of options for anyone looking to
spend their vacation on a cruise ship.
The industry has practically exploded
over the past 50 plus years with more
people going on cruises now than ever
before. And Carnival has been the number
one company to benefit from it. So, in
this video, I would like to explore how
Carnival has grown and helped shape the
industry while identifying what I
believe to be five of the main reasons
behind its success. Starting off, well,
I guess at the beginning, with the
Arison family. I mean, the founder of
Carnival, Ted Arison, an immigrant to
the United States from Israel, has been
nicknamed the godfather of the modern
cruise industry. Long before Carnival
existed, he had experience with similar
businesses. He ran his family shipping
company. He operated his own fleet of
cargo ships and even helped establish
the company that would later become
Norwegian Cruise Line. Well, in 1972, he
teamed up with a partner and spent
around $6.5 million to buy an ocean
liner called Empress of Canada that they
renamed Marty Gro. However, only about 2
years into the business, Ted Ar bought
out his partner share of the company for
the price of $1 along with the
assumption of $5 million of debt that
the company still held. I will go into
more details shortly, but he is
partially responsible for making cruises
more attractive and more accessible to
the general public. In 1979, his son
Mickey Rison took over as CEO of the
company, a position that he held for the
next 34 years. And in 1990, his son also
took over as chairman of the board, a
position that he still holds to this
day. A couple side notes that I think
are worth mentioning here is that when
Ted left the company in 1990, he moved
back to his home country of Israel where
he invested in a bunch of other
businesses. Like in 1997 when he spent
over a billion dollars to buy a
controlling stake of the largest bank in
the country. Also in 1995, Mickey bought
a controlling stake in the Miami Heat
NBA team where he quickly hired Pat
Riley as president. And anyone who
follows basketball would respect the
impact of that decision and understand
why Mickey was recently inducted into
the Basketball Hall of Fame. According
to Forbes, his net worth is just under
$10 billion. So Ted and Mickey Rison
have proven themselves to be impactful
businessmen behind multiple companies.
My next reason behind their success is
going to be the Loveboats. And I realize
this might sound ridiculous at first,
but give me a minute to explain. Before
the 1970s, the vast majority of people
had never been on a cruise. It was like
less than 1% of the country. I do not
even think that most people realized
they existed. Well, The Love Boat
premiered in September of 1977, and for
the next decade, it was one of the most
popular shows on television. It took
place on a cruise ship and is credited
with introducing the concept to millions
of people across the country. Simply
put, people would watch the show and it
would make them want to go on a cruise.
To be clear, the concept was already
creeping into pop culture, but the show
really propelled it forward as the
single greatest example of it. Another
great example you might recognize would
be the song We Are the Champions from
Queen. You know that one line where he
says, "It's been no bed of roses, no
pleasure cruise, which oddly enough was
released within weeks of the first
episode of the Love Boats." Considering
Carnival, Royal Caribbean, and Princess
had all started within the past 12
years, they were all emerging companies
that were greatly benefiting from the
popularity of the show. In fact,
Princess specifically was the brand of
ship featured on the show. And the actor
who played the captain of the boat,
Gavin Mloud, later became their
spokesperson for an unprecedented 35
years, which believe it or not is
related to the next reason on my list,
reinvesting. 3 years into the business,
very early on, Carnival started turning
a profit and that money was instantly
reinvested, resulting in a fleet of four
cruise ships by the end of that first
decade. 1982 marked the debut of the
Tropical Hel, considered to be kind of a
turning point within the industry. At
the time, most cruise ships, including
those first four bought by Carnival,
were repurposed ocean liners, meaning
they were older ships originally built
to transport people long distances that
were converted into entertainment
focused cruise ships. To be clear,
competing companies, including Royal
Caribbean, already had ships built for
this purpose, but the scale and the
timing of the Tropical sort of sparked a
new trend where a bunch of cruise ships
were now being built. I do want to
mention that the Tropical is also
notable because it was the first
Carnival ship to have that iconic red,
white, and blue whales tail-shaped
funnel that has since become a
distinguishing feature on their ships,
helping shape the brand's identity. In
1987, Carnival had an initial public
stock offering that raised almost $400
million that again was reinvested,
specifically when they bought Holland
America Line shortly after that, which
is considered to be their first major
acquisition. The deal included four
cruise vessels along with hotel and land
operations that were reported to
increase their capacity by about 50%.
That was then followed by other
acquisitions and purchases that allowed
them to serve new people in new markets
around the world. But the biggest one of
these was in 2003 when they bought PO
Princess cruises for over $5 billion.
Remember Princess is the brand that was
popularized by the Loveboat. So, this
deal I guess further supports the second
reason on my list. Carnival was already
the largest cruise company in the world
ahead of Royal Caribbean. And here they
were lengthening that lead by acquiring
the third largest cruise company. It was
wild circumstances. Following 9/11, the
entire travel industry was suffering and
it was looking like it would be
beneficial for some of these cruise
companies to join forces. You know,
strengthen numbers and economies of
scale. Well, at first it was looking
like Royal Caribbean and Piano Princess
were going to combine, which would have
created a new market leader, but in the
end, Carnival was able to offer more
money. They paid a 9% premium over their
stock price and protected that number
one position that they have continued to
hold on to ever since. These are just a
few of the many highlights to show how
Carnival has kept their foot on the
accelerator to maintain their dominance
over the market. Next up on my list is
what Carnival is trademarked as fun
ships, which is pretty straightforward.
Clearly, a company with the name
Carnival wants to deliver a fun
experience, right? Which was
surprisingly uncommon back when they
started. Back then, cruises were
generally considered to be dull and
stuffy activities mostly intended for
older rich people. You know, the people
eating caviar were the same people that
were going on cruises, not your everyday
individuals looking for a fun vacation.
There was very little mass market appeal
before Carnival set out to change that
perception. They say on their website
that they revolutionized the cruise
industry with a vision to make a
vacation experience once reserved for
the wealthy accessible to everyone.
Compared to the typical cruise available
at the time, Carnivals were generally
slower, shorter, and much less
expensive. They would include casinos
and discos and water slides and all
these other activities to create a
party-like atmosphere to entertain the
passengers. In short, going on a cruise
became much more about the journey
rather than the destination, which I
think you will agree has become the new
standard for cruise ships. I think of
this as like a Chuck-e-Cheese situation.
The games are mostly there to keep
everyone entertained while they're
waiting for the pizza to come out, but
then in the end, the games often end up
being the most memorable part of the
experience. My final reason behind the
success of Carnival is mostly an
extension of the previous one, and that
is going to be their marketing. When
offering something that is so new and
different from what most people have
come to expect, you really have to make
an effort to put the word out about it.
And Carnival has been doing that from
the very beginning. The first ever
voyage taken by a Carnival cruise got
stuck on a sandbar outside the port of
Miami. Over 500 passengers were stuck
there for, I believe, over 24 hours,
which sounds like a terrible start, but
in the end, it turned out to be a bit of
a blessing in disguise. Those passengers
were served free drinks and continued to
have a party. So, when news outlets
reported on the story, it turned out to
be free publicity for the fun atmosphere
that they were trying to create on those
ships. In 1984, over a decade later,
they spent $10 million on a network
television campaign, really the biggest
ever campaign for a cruise company at
that point. And some of the commercials
were even aired during episodes of the
Love Boats. Those commercials featured
Kathy Lee Gford singing about how much
fun it was to go on a Carnival cruise.
And I have to admit that those
commercials do make it seem like a fun
time. She continued to be their
spokesperson for the next 20 years. And
ever since, most of Carnival's marketing
has been focused on fun. Like one of
their more recent campaigns featuring
the word thunder struck that I admit I
just wanted to say that word here.
Carnival has gone on to buy Super Bowl
commercials and I would say overall has
done a great job in getting the brand
out there while conveying a
light-hearted image. Let me know in the
comments what are your thoughts about
Carnival compared to the other cruise
options. What I mean is for anyone that
has been on a cruise before, was it
provided by Carnival? And what were the
factors that went into that decision?
Was it the price, the activities, the
location, or whatever else? What do you
think separates them the most? I am also
curious if you would be interested in a
video about Royal Caribbean, maybe
comparing them to Carnival or the rest
of the market. If you thought that this
was a good topic, that would probably be
the logical next step. So, let me know
what you think. Finally, how do you feel
about the reasons on my list? And do you
think anything should be added or
subtracted from it? I realize that the
reinvesting section specifically could
go really deep when you start talking
about all these ships over the years.
So, please feel free to add to that
discussion and any other thoughts you
have about Carnival, leave them in the
comments. I'd like to hear what you have
to say. Thank you for watching.
Ask follow-up questions or revisit key timestamps.
Carnival is the leading cruise company globally, with over $25 billion in revenue and 42% of the market share in 2024. The video explores five key reasons for its success: the influential Arison family, led by founder Ted Arison and his son Mickey; the unexpected boost from the popular TV show "The Love Boat" which introduced cruises to millions; a strategic approach to reinvesting profits into new ships and major acquisitions like P&O Princess Cruises; its pioneering "Fun Ships" concept that made cruises accessible and entertaining for the mass market; and effective marketing campaigns, including early free publicity and long-running celebrity endorsements. These factors have allowed Carnival to dominate the cruise industry since its inception.
Videos recently processed by our community