How To Actually Have An Elite Mindset
792 segments
A lot of people are obsessed with how
athletes think. We ask them in
interviews and things like that. How do
you handle doubt? How do you handle work
ethic? Because we are looking at our
lives and we struggle with all of these
things, right? So, today what we're
going to do is listen to an what an
athlete says and break down the
psychological mechanism of what they're
doing, why it works, and how to
implement it. Let's start with one of
the greats of all time, Michael Jordan.
>> Leroy Smith, he started the whole
process with me because when he made the
team and I didn't, I wanted to prove not
just to Leroy Smith, not just to myself,
but to the coach who actually picked
Leroy over me.
I want to make sure you understood you
made a mistake, dude.
>> So, Michael Jordan is notorious for
trying to prove other people wrong and
taking things personally. And this is
where I'm going to start out of the gate
by saying I think this is a non-optimal
strategy, okay? So, generally speaking,
I think when we talk about performance,
I advocate for like an ego-less
approach. I advocate for trying not to
prove things to other people. And why is
that? So, if I think I'm better than
you, right? I want to prove to you that
I'm the best. So, I'm going to practice
really hard and I'm going to show up and
we're going to compete. And then what if
I lose? Right? What What does What
impact does that have? If I put all my
eggs into the basket of I am better than
you, I will prove to you that you are
wrong and I am right. And I work really
hard, but you're also working really
hard and maybe you're better at it than
I am. And then what happens if I lose?
So, I've worked with a lot of people who
are very outcome oriented. I want to get
straight A's. I want to be number one. I
want to be the best. And I personally
think this is sort of a like a lose-lose
strategy because
if you try to be number one and you fall
short, you fall short of your goal, this
can sometimes result in negative
motivation. For most of us, it results
in negative motivation. And it's tough
because in your brain you're like
investing a lot of energy for a
particular war reward, but if you don't
get the reward, the behavior is often
times not reinforced, right? So, I
studied really hard to get an A. If I
get a B, I feel disappointed and I'm
less inclined to study again. This is
what happens with most people. And even
if you win, that can also result in
problems. So, a friend of mine was
a first-year law student at at Harvard
Law School and I asked him, you know,
what's what's it like being there? And
he's like, it's awful. And I was really
surprised because this is like really
competitive, a lot of people want to go.
And then I kind of asked him like,
what's what's so bad about it? And he's
like, one of the worst things that you
can do is take a bunch of kids who used
to be the smartest in the class and then
make them average overnight. So, there
are some weird things that can happen
when we focus on being the best. We can
suddenly we'll keep on climbing until
we're average and then that's a blow to
our ego, right? Because our motivation
is I'm striving to be the best, striving
to be the best, I am the best, I am the
best. And then suddenly like I rise
enough to be average and then now I feel
like I'm not the smartest. In fact, I
feel the stupidest. Like when you
graduate from Harvard Law School or
Harvard Medical School at the bottom of
your class, you're still a Harvard
graduate, but you feel like a complete
idiot. So, we also see a lot of problems
like imposter syndrome and stuff kind of
crop up when you sort of have this
outcome orientation. But I think there's
a there's a bigger and more subtle
reason why like I don't like Michael
Jordan's strategy. So, sure, it can be
very motivating, right? I'm going to
prove them wrong. Like that's a very
powerful motivator. I'm going to show
them, one V one me mid, bro. One V one
me mid. I think the reason that that may
work for Jordan is because he's Jordan.
Like you get what I'm saying? Like I
have I have worked with so many people
who are like, I'm going to be the best.
I'm going to show the rest of the world
how I'm better than them, but they're
not Jordan.
>> [laughter]
>> And then we get to another really tricky
thing, which is how much of Jordan, how
much of who Jordan became, he wasn't
born that way, right? So, he's like he
believed in himself, I am the best. I'm
this I'm prove this guy wrong. I'm prove
that guy wrong. I'm prove that guy
wrong. And then he succeeded in all of
those things. So, this is what's so
tricky about this the Jordan strategy is
like it's not clear to me, you know, if
is he Jordan because he believed that or
can he get away with believing that
because he's Jordan? And honestly, like
I don't know, right? So, this is why
we're kind of di- diving into this
because as a psychiatrist is arguably
someone who's an expert in the mind,
like I'm not sure which one it is.
>> I keep seeing comments, Dr. K, how do I
apply this to a situation in my life?
That's literally why we [music] created
a coaching program. Our coaches are
certified on an evidence-based
curriculum designed to help you get
unstuck. This involves analyzing your
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to [music] create lasting change. So, if
y'all are interested, check out the link
in the description below. And so, let's
take a look at a different perspective.
So, here's Kobe Bryant.
>> I always think that there's two types of
players, players who love to win and
players who hate to lose. Which one are
you?
>> Uh I'm neither.
I'm neither. Uh
meaning that, you know, I I I play to to
um
to figure things out. I play to learn
something, right? Because I think if you
if you play with um with a fear of
failure or you play with um
the will to win or that supersedes the
fear of failure, I think it's a weakness
either way.
>> And this is something I've seen a lot
with the athletes, esports athletes that
I've worked with, is that, you know,
some people are motivated because they
just really, really, really hate losing.
And they work really hard so that they
never lose, or they really, really,
really love winning. I personally like
Kobe's approach to this, which is that
you don't focus on the winning and you
don't focus on the losing, which can be
so confusing.
>> Because if you if you play with the fear
fear of failing, you'll have the
pressure on yourself to play, you know,
to capitulate to that fear. If you play
with the sense of I want to win, I want
to win, then you have the fear of what
happens if you don't. But if you find
common ground in the middle, in the
center,
then it doesn't matter. You're unphased
by either, right? And that enables you
to really just stay in the moment, stay
connected to it,
and not feel anything other than what's
in front of you. So, you know, I try to
just be dead center.
>> And so, Kobe also alludes to something
that we just talked about, which is that
if you are afraid to lose, you are going
to have some amount of fear. And if you
strive to win, you also have some amount
of fear, because what if you don't win?
And so, in both of these cases, if we
look at the mechanism, if you love to
win or hate to lose, both of those come
with a side of fear. And then, how does
fear impact that performance? And Kobe
highlights what the mechanism of loving
to win or hating to lose actually comes
with, which is fear. So, there's a fear
of losing if you hate to lose, and then
there's a fear of not winning if you
love to win. And so, the problem with
this strategy, if you're striving to be
a winner, striving to be the best, or
striving to no longer be a loser, is
that they both come with a side of fear.
And then, the mechanistic question is
what impact does a side of fear have on
your performance? And it's beautiful,
because he stitches this together.
So, let's think about fear for a second.
Fear is an emotion that causes you to
project into the future. You are
worrying about a problem that could
happen. If I lose, then what? So, then
at the highest levels of performance,
you cannot afford fear for a very simple
reason. The moment that you start
thinking about if I don't win, then
what? Then 1% even 1% of your cognition
is not focused on the now. You are not
thinking about the shot that you have to
take. You are not thinking about what am
I going to play right now? What is the
next move that I want to make? A
percentage of your mind is focused on
solving problems that don't even exist
and comes away from solving problems
that you are actually dealing with. And
so, what do I see as a psychiatrist? The
more anxiety someone has, the more they
frankly suck at life. Their performance
drops and I don't mean that in a brutal
way. Their performance drops in any
given thing. If I'm afraid that this
person I'm super into this person, we're
on our first date. Oh my god, I'm afraid
that they won't go on a second date. So,
what am I doing? I'm no longer in the
present. My cognitive resources are no
longer attending to the problem at hand.
And literally fear destroys people's
lives because they're spending so much
energy solving problems that don't exist
and may never come to pass while
ignoring or not focusing on the problems
that are right in front of them. And we
can see from Kobe that if you want to
perform at this level, you cannot afford
even 1% of your energy solving fears
problems. And so, let's take a look at
another clip.
>> Winning a gold medal is absolutely
incredible. There's nothing better than
standing on the podium listening to your
national anthem play. But for me, I'm
somebody who I knew that I had seven
other events after the first day. So, I
have to throw that in the back of my
head to then get ready for the next
race. Every day is Every day is a new
challenge, right? A day that we can
prepare ourself even more. I have to
make sure I'm eating the right amount,
I'm sleeping the right amount, my body
is as fresh as I can possibly be. So,
that means sitting in an ice tank,
getting massages, getting stretched. All
of these small things that end up adding
up. We would call it putting money into
the bank.
>> So, if we listen to Michael Phelps, you
know, he has [laughter] a really
fascinating take. He's like, "You know,
I can't get caught up on winning a gold
medal because I have to compete for 7
days after winning a gold medal." And I
love this attitude because it it's kind
of like insane, right? It's like when
winning a gold medal isn't enough, but
that's the reality of his life. And I
think the really weird thing is it's
actually the reality of ours as well.
So, now we get to another really
interesting motivational trap, which is
trying to win and trying to achieve
something. Because the whole internet
will tell you, "Oh my god, like strive
to achieve, be number one, bro, be the
best, be the smartest, be the Here's how
you be an amazing startup founder,
here's how to make $10 million
in 10 seconds, right? Here's how to get
a 10-in dick." Like [clears throat]
there's all kinds of stuff that we're
like, "Just achieve, do better, more, a
better, more, bigger cars, bigger tits,
bigger dicks." Like all of it, right?
And so, there there's something really
interesting about that. If you strive to
achieve, once you achieve, you have your
goal and the striving will disappear.
So, even winning, and I've seen this
before, you guys may have noticed that
in sports or e-sports or whatever, there
are many more one-trick ponies. There
are many more people who have happened
to win once than there are people who
have win like tons of things, right? If
you look at all of the Olympic medalists
in swimming, the number who have earned
fewer medals than Michael Phelps or even
a single medal is going to be way
greater than the number of people who
are like Michael Phelps who have won
again and again and again and again. And
that's because so many of us are
oriented towards this outcome of
winning. And I see this as well in weird
places like midlife crisis, right? I'm
going to strive to achieve, I'm going to
get a good job, I'm going to do this,
I'm going to build a career, I'm going
to get a house. And then you wake up one
day and you've like achieved everything
that you wanted. You wanted all of those
things, and the wanting of those things
is the source of your motivation. And
one of the worst things that can happen
to you is you can actually get them. And
we see from Michael Phelps what the
solution to this is, is to focus on the
action itself. Focus on the preparation.
Focus on the present. We hear this time
and time and time again. What does
focusing on the present mean? It means
working on a daily basis, devoting
yourself on a daily basis. Because when
we orient ourselves to a particular
outcome, this is kind of weird, but if
you pay attention to yourself, right? If
I want to achieve something, if I'm not
focused on the present, what I'll look
for is shortcuts. So, if you look at
like how you literally spend your day,
many of us spend our days trying to
avoid work while getting something.
Right? Most of us are happy to like
cheat a little bit, or collect a salary
if a company forgot to stop paying us.
We're We're happy to do all kinds of
things, and I'm not saying that any of
those things are necessarily bad, right?
But I'm sort of saying like I want you
to pay attention to how you focus on
doing the minimum and getting the most.
Because if your goal is an outcome,
oftentimes the way that our brain is
wired is minimum effort, maximum reward,
right? That's why all of us are beating
ourselves up that we didn't invest in
Bitcoin, or maybe you did and you're
Bitcoin billionaire. All of All of us
are wishing oh, we invested in Tesla and
bought Tesla options, or invested in the
SpaceX IPO. We all wish that we had made
one decision that with no effort would
given us have given us everything we
want in the world. But I want you to
think about how crippling that would be
for your motivation. Just a little bit
of self-disclosure, so I went through a
midlife crisis recently. And one of the
things that I realized I started
meditating like hardcore again. And one
of the things that I realized is like
you know, cuz I'm I'm a successful
startup founder, arguably, but I'm not
making a ton of money, which is neither
here nor there. And then I sort of
realized, oh, like this is the
universe's way of like keeping me
motivated. And I realized that the worst
thing, because I am a degenerate, I was
addicted to video games. I've been so
lazy and unhealthy in my life that if I
won the lottery tomorrow and I had a
hundred million dollars, I don't know if
I am strong enough to keep making
content.
>> [laughter]
>> Right? I look at this and I realize that
my my I know that I'm financially
successful and I'm comfortable and all
that kind of stuff. Like that's not an
issue, but if I had been one of these
like billionaire startup founders that
had taken all this capital and like
could retire at the age of 43, which is
how old I am, like man, I would be
working so little.
Right? All of my lazy tendencies would
take over. And what we hear from Michael
Phelps is he's not what what the root
the way to get rid of laziness is to
focus on the present. Every day is
action. Every day is work. Whether you
win or whether you lose, we separate
ourselves away from that. We sever
success and failure from our actions and
we're just going to be doing the work on
a daily basis. And the next clip we're
looking at is from Tom Brady, who I
think really exemplifies this.
>> Through my work with Greg Harden, the
sports psychologist,
he would say, "When you go out on the
practice field and you run a two-minute
drill and they put you in there in
practice, you treat that drill
like it's a game-winning drive against
Ohio State. Like I don't want to hear
this, it's only practice. I don't want
to hear it's like didn't matter because
don't nobody was watching. It needs to
matter as much to you on that practice
field as it does when you do it on the
game field." And it was a like
eye-opening experience.
>> So, Tom worked with what sounds like a
sports psychologist who was very good.
And he taught Tom one really important
thing. He's like, "Every time you're on
the practice field, there's no
difference between the practice field
and the real game. Okay? And so this is
really important, right? And we're sort
of seeing a theme here, same theme as
Michael Phelps where he's like, whether
you're prac- on the practice field or
you're in a a championship game, no
difference. You are going to give 100%
on a daily basis. Now, Brady focuses a
little bit about how that protects him
from the nerves of a championship game,
which is something that I've seen a lot.
Y'all, if you guys watch sports or
e-sports, you may notice that there's
some players who choke, right? Where the
pressure gets to them. You have to be
able to withstand the pressure, which
Phelps talked about as well. So, how do
we train ourselves to withstand
pressure? We train ourselves by making
no difference between a championship
game and an everyday practice. And this
is what I see with so many people that I
think is like a huge problem, right?
It's such a fundamental thing, is they
don't live every day with maximal
effort. There are some days where we
have to force ourselves to muster up
effort. And there are many days that we
try really hard to exude the minimum
effort. So, Brady's saying when the gap
between game day and practice is zero,
that is what leads to optimal
performance. But if you look at the way
that we live our lives, we actually try
to separate it out. Oh yeah, when I go
to work, I'm going to work really hard
so I can get it all done and then I can
come home and I can veg out. But I want
my weekends. I only want I want to work
one day a week. I want a life of luxury.
I don't want to work hard. And when I'm
forced to work hard, I'll work hard. Or
I want to work in a burst, right? I have
ADHD and I get ADHD hyperfocus and I
want to get everything done in 12 hours,
then I want to veg out for a month. I
love that that approach as well. Appeals
to me, right? It appeals to us, but it's
not what works. Now, what a lot of
people will say is, but I can't do that.
I can't give 100% every day. I'm
exhausted. Giving 100% once a week
exhausts me. Giving 50% 5 days a week is
so tiring. And this is where we get to a
really important mechanism that I think
is a little bit between the lines, which
is conditioning and deconditioning. So,
if you look at athletes, what they're
focused on is conditioning. So, you may
say, "Oh my god, if if I treat every day
like game day, I would be ragged." But
that's only until you start doing it,
right? So, if I sort of think about the
just a simple idea of like going to the
gym. If I am deconditioned, a small
workout will feel exhausting. But the
more that I do it, the more that I
literally engage in conditioning, the
more I am able to handle immense effort
on a daily basis. Right? So, if we think
about the human body, the human body is
designed for a 24-hour cycle, for the
most part, arguably 25 25 26 27 28
hours. But basically, we're designed to
reset on a daily basis. If we look at
the animal kingdom, we'll see that they
all reset on a daily basis, for the most
part, right? And then you may say, "But
in my life, like I can't afford that
because I mean, I've been there, right?
We have 24-hour calls. I've done 30-hour
shifts at the hospital, and you can't
like reset immediately after that."
Right? So, there's there's absolutely
things that make this difficult. There's
no question about that. Your boss is
demanding, you have to work over the
weekend, like now you're exhausted on
Monday morning, you know? And by the
way, weekends are like the most terrible
invention in humanity because weekends
are when we allowed ourselves the right
to burn out during the week, right? Like
it's kind of crazy that we said, "Oh
yeah, like we're going to work you so
hard that you need 2 days of recovery."
And then it's like back into the meat
grinder. But we're still stuck with this
basic issue of like, "Sure, the world is
this way, but what are we going to do
about it?" Right? Cuz this is the world
that we live in. And what I tend to find
is that the more that people decondition
themselves, and this is where you've got
to figure out what works for you, you
know? Like, what is it that you can do
that will help you do more work on a
daily basis. So, in my case, like I also
work a ton, and this is where like some
people like, "Oh my god, Dr. K's turning
into a hustle culture influencer. Oh my
god, dude. Oh my god." And it's like I'm
not trying to be a hustle culture
influencer. What I'm trying to share
with y'all is like, there is a way to be
very productive on a daily basis. And a
big part of that is conditioning, right?
So, I tend to work really hard on a
daily basis, work 6 to 7 days a week.
And I'm not saying this because like,
"Oh, like I'm great. Like, oh my god,
you guys should do what I do." But, kind
of yeah. I mean, like
>> [laughter]
>> It's like, look, if y'all want to work
hard, right? If you want to work in in
ways that are engaging for you, you have
to work hard. So, one of the key things
that I've learned is like devoting
yourself to not separating out an easy
day from a hard day. Giving your 100%
on a daily basis for things that are
small and things that are big increases
your capacity to give 100%. So, I did
something just a little bit of
self-disclosure again. I did something
kind of interesting recently where when
I was growing up, my mom used to say,
it's a Gujarati phrase, "Vat utarvanu."
Which means I do things half-assed. So,
like if I try to throw something in the
laundry basket and it lands on the
ground, I don't pick it up. If
something, you know, like I'll leave
some I'll leave my dishes, I'll leave
them in the sink, or I'll leave them on
the table instead of rinsing them and
putting them in the dishwasher. I
realize that there are a thousand little
things that I do that are like
half-assed. And I realized like how much
this is hurting me. That if I can't even
bring myself to do this small amount of
work because I feel tired. But, I'm not
like so tired that I can't rinse
something and put it in the sink. And
what I realized is that I was actually
conditioning
laziness into me. That I was half-assing
some things and then my mind got used to
half-assing things. And then I started
thinking to myself, how can I half-ass
this? I tried to half-ass more and more.
So, recently about a year ago, year and
a half ago, I stopped doing that. I
noticed this thing that pissed my mom
off, pisses my wife off as well, which
I'm sure there's some Freudian analysis
to. I'm going to stop half-assing
things. I'm going to put my keys where
they go. I'm going to put trash where it
goes. I'm going to put things properly
in in the in the laundry basket. I'm not
100%, but what I noticed is when I
started half-assing things for myself,
my capacity to whole-ass things
increased. I was training myself. And
so, the more that you give 100%, the
more you will be able to give 100%. The
next clip that we're going to look at is
from Tiger Woods. And this one in a lot
of ways may be the most controversial
clip that we look at, not because it's
Tiger, but take a look.
>> Golf is a microcosm [music] of life.
There's going to be ups and downs,
there's going to be challenges, there's
going to be ebbs and flows, and
ultimately,
when it comes right down to [music] it,
we determine our own fate. As tough as
that may be to accept sometimes,
it's not being afraid of it, and it's
okay. It's okay to feel uncomfortable.
I've been asked this question
numerous times.
>> [music]
>> And so, the really scary thing is that,
you know, he's saying we control our own
fate. But, literally, if you look at
like research about people's sense of
agency in the world, for some
generations of people, like is in like
certain age groups, we're at an all-time
low for belief in agency. So, 50% of
people under the age of 30 in the United
States who are adults, who have jobs,
live with their parents. We have some of
the lowest rates of home ownership. We
have the highest rates of loneliness. We
have, um, you know, low fertility rates
all over the country. And and you know,
people are feeling like they are out of
control in their life.
And especially when it comes to things
like loneliness, like this kind of makes
sense, right? Because literally,
technically,
I cannot control my loneliness. My
loneliness requires another person to
fix. Like, it is the one thing that is
like, I can't just be like, "Oh my god,
now I'm no longer lonely." Like, let me
hug myself. This is what's really scary.
Hugging yourself doesn't release any
oxytocin. So, oxytocin is a emotional
bonding hormone that make alleviates our
anxiety, makes us feel safe, you know,
calms down our amygdala, calms down our
stress signal. But, it requires another
human being to hug you in order to get
that oxytocin release. So, how is it
that someone like Tiger Woods believes
this, right? And this is where there's a
a very common narrative right now that
we sort of live in a patriarchy, that
there are the people who have power and
the people who do not have power. And
the reason he believes this is because
he's one of the people with power. Like,
of course, people with power have
agency, but we don't have agency.
There's the powerful and the powerless.
Powerful will have agency, powerless
don't have agency. And I'm not disputing
any of that, right? That's
absolutely true that some people have
more power in this life than others.
But, what we're focused on today is the
psychological mechanisms of beliefs on
this on your life. And what I want y'all
to think about is if a human being
believes they have agency in life, what
impact does that have on their life? And
if a human being believes they are
powerless in life, what impact does that
have in life? Now, be clear, I'm not
talking about an objective measure of
power, wealth, or agency. I'm talking
about the belief in your own power. And
what I see Tiger doing that I encourage
many of my patients to do that I try to
do myself is to take the lion's share of
responsibility
in my life. And this is what's so hard
is because when I work with patients who
feel powerless, and oftentimes are have
very small amounts of power. This is
what's so devastating about it is if you
believe you are powerless completely,
then there's kind of nothing that you
can do. The hardest part of my job is
for someone who believes they are
powerless to try to carve out the 5%
where they do have agency. Sure, you
don't have agency 95% of the time, but
you do have agency over this 5%. And to
lean into that, because that's your only
option. And you can even use the an
analogy of like playing a video game
where your teammates suck, right? How am
I supposed to win when my teammates are
so bad? And you are correct that you
can't control the skill of your
teammates. But if you believe that you
can't win, and this is like very well
known, right? So you can take any advice
for climbing rank in any video game. And
it's like focus on what you can control,
and then you will climb. The more
responsibility that you take for the
game, the less you blame your teammates,
and the more that you focus on improving
your own game, you will climb. This
literally is what separates people who
are platinum from bronze, right? High
rank from low rank. And this is also
what separates amazing athletes from
mediocre athletes or washout athletes.
This is what separates people who have
control of their life, they are deluding
themselves into believing that they have
control. But that belief in agency
shifts the way that your mind thinks. It
looks for things that you can do instead
of spending cognitive energy on all of
the things that you can't do. And this
is something that I can absolutely
attest to. Once you you taking
responsibility for as many things in
life as you can. That responsibility
comes with some degree of power, right?
It gives you a road forward. So, I'll
share one last example with y'all. So, I
recently was trying to help someone find
a job as a programmer. And and the
person came to me and they said, "The
programming market is terrible right
now." And this is true, right?
Programming, we have the highest level
of unemployment of CS grads that we've
ever had in the United States. All of
the big tech companies are laying off
thousands of people. People are starting
to use AI to code instead of
programmers. There's no question that
the state of the world is bad. So, this
person was saying it's hard to find a
job. Can you help? And I said, "Sure,
maybe I can pass your resume around."
But then I I noticed something kind of
interesting. So, I I asked, you know, I
asked around and stuff. And then I
noticed that this person had a lot of
problems on their resume and on their
portfolio. That even though the world is
a bad place, there were a lot of things
that they can improve. And this is the
key thing to understand, right? If you
are looking out at the world and you are
saying, "Oh my god, things are so hard
right now." That is a separate question
from can you do anything? Sure, the
amount of things that you could do could
be lower. Sure, your chances of success
could be lower. But is there anything
that you can do? And this is what
separates top athletes from people like
me and you. We focus on the 99 things
that we're not able to do, and they
focus on the one thing that they can do.
>> Mhm.
Ask follow-up questions or revisit key timestamps.
The video explores the psychological strategies behind athlete success, contrasting outcome-oriented approaches with process-oriented ones. It critiques Michael Jordan's motivation to "prove others wrong" as potentially non-optimal due to its reliance on external validation and the risks of disappointment or ego blows. Instead, it advocates for an ego-less, process-focused mindset, drawing examples from Kobe Bryant, Michael Phelps, and Tom Brady. Kobe emphasizes playing to learn and figure things out, avoiding the fear associated with winning or losing. Phelps highlights the need to continually prepare and focus on daily actions, not just the ultimate goal, to sustain motivation beyond single achievements. Brady reinforces this by stressing that every practice should be treated like a championship game, fostering consistent maximal effort and conditioning. The speaker also discusses the importance of conditioning oneself for consistent effort by applying 100% to even small, everyday tasks, and the crucial role of believing in one's own agency, focusing on the controllable 5% even when feeling powerless, to maintain a proactive mindset and improve performance.
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