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The Body Language Expert: 4 Body Language Tricks That Will Make People Love You & Respect You!

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The Body Language Expert: 4 Body Language Tricks That Will Make People Love You & Respect You!

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2286 segments

0:00

is body language really that important

0:02

yes for example when you change the

0:04

posture of people who are depressed it

0:06

reduces their symptoms tiny tweaks lead

0:09

to big changes Dr Amy Cuddy expert on

0:12

the Behavioral Science of power Harvard

0:14

Professor coined the term power pose the

0:16

second most watched Ted Talk of all time

0:18

now posture can affect some of the

0:20

biggest moments of Our Lives your body

0:22

language is betraying you fifty percent

0:25

of our first impression is based around

0:27

body language so the way that we carry

0:30

ourselves really affects your life

0:32

because if people feel utterly powerless

0:34

they see challenges as threats instead

0:36

of opportunities they are less creative

0:39

less authentic so that's my mission to

0:43

help people feel more powerful and

0:45

become more socially Brave and there's

0:48

all kinds of ways in which we can fix it

0:50

is there a relationship there as well

0:52

between our body language and

0:54

attractiveness yeah there's research

0:56

showing that if you

0:58

that body language

1:02

and in dating situations how we tell our

1:05

stories to ourselves matters as I've

1:08

read through your story there was

1:09

bullying in your life

1:11

it's the worst thing that ever happened

1:13

to me I had to leave my job after I'd

1:16

worked so hard to get there I almost

1:19

decided to die like I'm so afraid of

1:22

them still

1:24

um

1:28

I think this is fascinating I looked at

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2:02

[Music]

2:06

Amy

2:08

[Music]

2:09

there's lots of um myths around body

2:12

language and how important it is and you

2:14

hear all these phrases about oh 80 of

2:16

our communication is non-verbal or 90 I

2:19

can't remember the numbers but you hear

2:20

all of this stuff

2:21

is body language really that important

2:23

yes it is important absolutely and and

2:27

it it is it probably affects you know

2:30

about about half of our impression of

2:33

others

2:34

our first impression is based around

2:37

body language

2:39

I'm not maybe it's higher than that but

2:42

I would say it's at least 50 body

2:44

language isn't just us speaking to

2:47

others we're also speaking to ourselves

2:49

the way that we carry ourselves is

2:52

sending messages back to our our brain

2:55

about whether we're safe or unsafe are

2:58

we threatened or not threatened are we

3:00

you know confident or not confident and

3:04

so how do we know that well the the sort

3:08

of earliest studies looking at this idea

3:11

about

3:12

um Body Mind feedback we're focused on

3:15

facial expressions

3:17

and so we know that there are some

3:22

mostly universal expressions of emotion

3:25

that are facial and when I say mostly

3:27

there is some debate about

3:30

um you know whether they're entirely

3:32

Universal to every single culture and

3:34

exactly which emotions they are but you

3:37

have things like happiness and smiling

3:39

sadness and crying

3:41

um you know widened eyes and surprise

3:43

those things are Universal

3:46

regardless of where you grew up and what

3:48

you were exposed to so if they're

3:50

Universal that indicates that they are

3:53

hardwired that we're born with some

3:55

Association in our brains

3:57

so if they're hardwired can you reverse

3:59

the direction of that wiring can you can

4:03

you tell people to smile and will it

4:05

make them happier and so the facial

4:07

feedback studies showed that yes indeed

4:11

you can uh that you you know and the

4:13

first ones were were smiling and and

4:16

mood uh so you know they had people some

4:20

people hold a pencil between their teeth

4:22

in a way that made them smile and others

4:25

hold a pencil between their teeth in a

4:26

way that didn't make them smile the

4:28

people who were in this forced smile

4:30

which did cause the contraction of the

4:34

muscles around the eyes which which is a

4:35

real smile even though it was a fake

4:37

smile it's not just your mouth it's your

4:40

mouth and your eyes they were in a

4:42

better mood their mood lifted they liked

4:45

the experimenter better they liked

4:47

anything put in front of them better

4:48

they felt happier than the people who

4:51

were not in this forced smile it was

4:54

then expanded to look at some of these

4:56

other Universal facial expressions like

4:58

crying and sadness

4:59

and then

5:01

people started to look at things like

5:04

movement posture I would say the

5:07

earliest work really was on breathing

5:10

um you know when we get anxious we

5:13

breathe quickly and shallowly

5:15

and if you think about

5:18

and I'm not sure that you ever had this

5:20

experience but if you know you were

5:23

called on in class say in high school

5:25

and you weren't prepared or you had the

5:26

first time you had to give a speech in

5:27

front of class you know a lot of

5:29

students speak very quickly and you can

5:32

tell that their their breathing is

5:34

shallow and they're they're breathing

5:35

quickly that's that's a fight or flight

5:39

response and so

5:42

you know can you turn that around

5:45

um and and so the the people who started

5:47

studying this called this the relaxation

5:49

response where they got people to change

5:51

their breathing and I'm gonna I'm

5:53

oversimplifying this but in essence

5:55

you're breathing more slowly and deeply

5:58

and that triggers a nervous system

6:00

response that makes people feel much

6:03

more relaxed and more confident and safe

6:06

which impacts performance of their

6:08

speech whatever they're doing yes or the

6:10

context in which it was first studied

6:12

was medicine and trying to get patients

6:15

to feel calmer before stressful

6:17

procedures

6:19

her Benson at Harvard Medical School did

6:22

some of that early work I think you know

6:23

going back to the 60s and 70s so you

6:27

know that was but it wasn't sort of

6:30

linked quite to psychology because it

6:31

was coming from medicine when you have a

6:34

person who is suffering from major

6:37

depressive disorder

6:38

uh open up open their posture just for a

6:41

couple of minutes

6:43

and then have them fill out a depression

6:45

scale afterwards they are less depressed

6:48

when you treat people with PTSD

6:52

by teaching them you know yoga poses

6:56

that open them up

6:58

it it reduces their PTSD symptoms so you

7:01

know this is coming from all different

7:03

fields of study not just from social

7:07

psychology so there's a clear two-way

7:10

relationship between my posture and how

7:14

I'm feeling and then also how I'm

7:16

feeling in my posture which communicates

7:18

outwardly to the world about who I am

7:20

and exactly I don't know if you know the

7:22

answer to this question but it made me

7:23

wonder as you were talking do you know

7:25

how old language is I actually don't

7:27

know the answer I don't know it's like

7:29

how old is language

7:31

between 150 to 200 000 years old

7:34

and how old are humans

7:39

okay so we have

7:41

about 50 000 years of people not having

7:44

sophisticated language and having to

7:47

read each other's body language which a

7:49

lot of non-human animals are doing all

7:51

the time yeah exactly I mean you know

7:54

it's it's funny we have these squirrels

7:56

in our front yard

7:58

um and they're really active and there

8:01

are all kinds of body language signals

8:03

but also these different kinds of chirps

8:05

that they make and of course I was

8:09

curious I looked this up you know is are

8:11

they do these different chirps mean

8:13

different things like certain bird calls

8:16

really clearly mean certain things and

8:18

the ethologists the animal behavior

8:21

Specialists say that in with squirrels

8:24

they don't mean specific things but it's

8:27

it's still it's it's a body language

8:29

signal so even it's not formal language

8:33

but but they they still get the sense

8:36

that there's something threatening

8:38

happening or not

8:41

or you know sometimes it's mating

8:43

related but they're not as specific as

8:46

bird calls which are closer to our

8:48

language than say these squirrel chirps

8:51

when you did that Ted Talk some 10 years

8:53

ago I think from what I read it became

8:55

the most viewed Ted Talk of all time in

8:57

its moment it's it became second most

9:01

viewed

9:02

um and it has remained there for a long

9:05

time

9:06

so it it was never it was never the most

9:09

viewed but it certainly went viral

9:10

quickly

9:11

why why do you think people care so much

9:15

about this subject matter

9:17

it's funny because you know it still

9:19

gets five or ten thousand views a day

9:21

and it that's it's 10 years old

9:25

and I still get

9:27

10 emails a day from strangers who've

9:29

just seen it for the first time

9:31

thanking me

9:33

saying they felt that I was speaking to

9:35

them

9:36

and

9:38

so there must be something Timeless

9:40

about it that I that I didn't know I was

9:42

tapping into

9:44

but I think there was some universal

9:46

truth that resonated across people

9:50

across cultures and a lot of it was

9:53

about

9:54

feeling like an imposter I mean that you

9:57

know I talked about imposter syndrome

9:58

and the feeling like you don't belong

10:00

there and it turns out almost everyone

10:04

has this imposter experience and in fact

10:07

the women who who originally studied

10:09

imposter syndrome says she wishes she

10:12

had called it the Imposter experience

10:15

because syndrome indicates that it's

10:17

pathological and it's not it's just it's

10:20

so common so what I found you know I I

10:24

was getting emails from first generation

10:26

you know

10:29

um

10:29

um uh black college students I was

10:33

getting emails from

10:34

white males literally Swiss Bankers all

10:38

of these different people retired people

10:41

um uh 12 year old kids who felt that

10:45

they didn't belong there what I think

10:48

resonated was first it's okay you're not

10:52

the only one who feels that way it's

10:54

normal but also there are some things

10:56

that you can do to to to get out of

11:00

feeling that way and so it very much is

11:03

about to me

11:06

um people feeling understood I feel like

11:09

it's when you

11:10

you know you love a song it speaks to

11:13

you it it it evokes a certain emotional

11:17

response because something about that

11:18

song makes you feel connected

11:21

and

11:22

I think something about the talk did the

11:25

same thing it made people feel

11:27

understood

11:29

um and not alone in their feelings of

11:31

powerlessness and not belonging

11:34

and it gave them a blueprint as such to

11:37

to be more

11:40

to feel more powerful yes and something

11:42

that was you know didn't require

11:44

technology that didn't really require

11:46

much of anything

11:49

um

11:49

to to change the way they felt yes and

11:52

what is that blueprint

11:54

I feel like there's we know so much more

11:57

now than we knew then

11:59

then we we were having people adopt

12:02

these expansive you know what we call

12:04

power poses for a couple of minutes and

12:07

looking at how it changed the way they

12:08

felt

12:09

um you know standing with their hands on

12:12

their hips for example or in the victory

12:14

pose with their arms up as if they had

12:16

just crossed the finish line and won you

12:18

know Usain Bolt for example and it

12:21

changed the way they felt so that was

12:24

the blueprint was was before you go into

12:26

this stressful situation you know find a

12:29

private space it's funny I said a

12:31

bathroom stall I had not scripted that

12:34

that's just what came out and so many

12:36

people say I stood in a bathroom stall

12:38

and um Power pose before the job

12:41

interview or before pitching an idea or

12:43

something like that uh and and it

12:46

changed the way I felt

12:47

and so that was the blueprint but I I

12:50

feel like the idea of being expansive is

12:52

so much more expansive than that

12:55

um it's it's the way we walk it's taking

12:57

longer strides

12:58

um swinging our arms more it's uh it's

13:02

talking more slowly it is which is

13:05

taking up temporal space it's that

13:07

breathing breathing more deeply and more

13:10

slowly it's all there are all kinds of

13:13

ways in which we can expand

13:17

that will change our feeling of agency

13:20

of power

13:21

not power over others but power over

13:24

ourselves or power too

13:26

and when that happens it activates what

13:30

psychologists call the behavioral

13:31

approach system and the approach system

13:35

causes us to see challenges not as

13:39

threats but as opportunities it causes

13:41

us to see other people not as potential

13:44

Predators or competitors but as possible

13:47

allies and Friends

13:49

it makes us more creative because we're

13:52

not feeling cognitively limited we have

13:55

more of an abundance mindset than a

13:57

scarcity mindset we don't feel as

13:59

defensive we're more able to trust and I

14:03

think maybe most important we're more

14:05

likely to act so when we feel powerful

14:08

we are more likely to take action not

14:11

just on behalf of ourselves but also on

14:13

behalf of others so when you look at

14:15

research on say bystander intervention

14:18

you know when do people step in and help

14:20

in emergencies one of the best

14:22

predictors is personal feeling

14:24

personally powerful when people feel

14:27

personally powerful they step in and

14:29

help they go hey something's wrong they

14:32

don't second guess themselves and think

14:33

well maybe I'm not the right person to

14:35

help they just do it they step in and

14:37

help

14:38

so you know it it has it has so that

14:41

that feeling of power is linked to so

14:44

many other

14:45

uh feelings and and sort of aspects of

14:50

our mindset that change how we approach

14:52

life

14:53

so as we expand

14:56

and step forward the world expands

15:00

so many people listening to this now

15:01

will be

15:03

unaware that they've been going through

15:05

their lives signaling to themselves and

15:07

to others a sense of they're in

15:10

powerlessness yes

15:12

um which is one of the first things that

15:13

I I was thinking about when I had was

15:15

reading through your work and watching

15:16

the videos was that most people don't

15:18

even know these are all unknown unknowns

15:20

so they're feeling a certain way they're

15:22

showing up in a certain way they're on

15:23

stage hiding behind the lectern in a

15:26

certain way and they have no idea the

15:28

profundity of that signal that they're

15:30

sending to themselves and others right

15:31

what is how do I know that I'm signaling

15:35

that to myself and to others what are

15:37

the signs I think I ask people to do a

15:40

kind of audit of their body of how

15:42

they're holding themselves and it's

15:44

funny when I when I'm giving a talk and

15:46

speaking to a big group of people and I

15:48

say you know now check your posture I

15:50

can hear everyone immediately moving in

15:53

their chairs even if the lights are low

15:55

but I say no don't move yet check your

15:57

posture because what you think you think

16:00

that when you're not the one performing

16:03

it your body language doesn't matter

16:04

because you again we're thinking we

16:07

think of body language as Just One

16:09

Direction what we're saying to others

16:10

but our body language is always speaking

16:13

to us as well so I ask them to think to

16:15

pay attention to what is their default

16:17

even just seated position are they

16:21

holding their shoulders up and forward

16:23

collapsing their chest are they wrapping

16:26

their hands or arms around their torso

16:28

or

16:29

powerlessness so like what's the it

16:32

really is you know your your limbs are

16:35

pulled in your shoulders are pulled

16:37

forward your chest is collapsed

16:40

um legs might be crossed and ankles

16:43

wrapped I think the wrapping of the

16:45

ankles matters more than the crossing of

16:47

the legs if you watch sports and watch

16:51

what's happening what what is the

16:53

winning team doing versus the losing

16:55

team you really see it I mean you see

16:58

you know these big basketball players

17:01

who are holding their heads in their

17:03

hands and you know leaning forward and

17:07

and they they look absolutely defeated

17:10

um even though they're they're just as

17:12

physically strong as they were five

17:14

minutes earlier when things were going

17:16

well so watching the body language of

17:18

like athletes for example and then

17:21

paying attention to what you're doing

17:22

yourself I think helps us to become much

17:25

more aware of how we're carrying

17:27

ourselves but you can do little things

17:29

like just when you get up in the morning

17:31

you know if you wake up all curled up in

17:34

the fetal position which is the most

17:37

common sleeping position 40 of people

17:39

sleep in the fetal position

17:41

and we know that when people wake up in

17:44

the fetal position

17:45

they are more anxious than people who

17:48

don't that is obviously correlational we

17:52

don't know the the causal Direction

17:54

because it might be that you're anxious

17:55

and that's why you're sleeping in the

17:57

fetal position nonetheless say you wake

17:59

up in the fetal position stretch out you

18:03

know into a starfish pose you know be

18:05

Usain bold in bed before you put your

18:08

feet on the ground on the ground one of

18:11

my research assistants said that he

18:13

would uh hold one of his hands on his

18:15

hip while he brushed his teeth like

18:17

little things that like that that sort

18:20

of

18:21

forced him to spend a little bit of time

18:23

expanding

18:25

really helped and I hear so many stories

18:27

like this people rearrange their desks

18:29

so that they have to stretch out a bit

18:32

more when they're working instead of you

18:34

know working like this over their phone

18:35

you know how are you sitting in your car

18:38

are you you know really close to the

18:40

steering wheel and kind of collapsed or

18:42

more open little things like that can

18:44

really change the way you feel so I

18:47

think it starts with just noticing how

18:50

we carry ourselves how we carry

18:52

ourselves physically how we speak how we

18:55

breathe it's so interesting because I've

18:56

got a

18:58

a guy friend of mine who is

19:01

um

19:02

would be the first to say that he's very

19:04

low self-esteem he's very disparaging of

19:07

himself so when he walks into a room

19:09

he'll

19:10

insult himself so he'll say sorry I

19:12

smile or sorry he'll apologize for

19:14

himself take up very little room sit on

19:16

the floor

19:18

um all the time and all of these things

19:20

which um

19:22

we've always kind of noticed it but when

19:24

you say all of these these things about

19:25

people can Contracting when they're they

19:28

feel powerless and taking up less space

19:30

and being sort of self-disparaging I've

19:32

always looked at that behavior in him

19:34

and thought I I don't I don't know it's

19:36

something deeper I don't know I don't

19:37

know what we can do to or he can do to

19:39

help himself what would you say to

19:41

someone like that who's feels like a you

19:43

know I mean like I was saying if you

19:45

look at the clinical studies the

19:48

research is pretty clear that you know

19:50

sort of Body Mind feedback

19:54

has significant benefits to people who

19:58

are feeling because that sounds like

20:01

sort of

20:02

unusually low self-esteem right I would

20:05

say that's several standard deviations

20:07

below the mean if if that's how he

20:10

carries himself and speaks about himself

20:12

yes so everything you described was I

20:15

just saw him

20:17

I would say you know and again I'm not a

20:19

clinical psychologist but if you look at

20:21

the Clinical Psychology literature it

20:23

very clearly shows that if you get

20:25

people to change the way they carry

20:27

themselves they feel better they feel

20:30

different

20:31

um I think you know I think to me some

20:34

of the most compelling work is the work

20:36

on combat veterans with post-traumatic

20:39

stress disorder who feel utterly broken

20:42

and often feel that they their bodies

20:45

betrayed them

20:47

and

20:49

you know are living at home are unable

20:52

to keep a job or you know keep a

20:55

relationship going

20:58

and the research you know there are

21:00

researchers who have worked with them

21:02

and taught them these you know expansive

21:03

yoga poses and the effects are dramatic

21:07

it it just makes it restores their sense

21:11

of personal power their sense of agency

21:14

and you know these are self-reports when

21:18

I talk about the behaviors they're

21:20

self-reports but the researcher who did

21:22

a lot of these studies Emma sepula who's

21:25

at Yale says that she would hear from

21:28

these people a year later saying I no

21:31

longer live at home I have a job I'm so

21:34

much happier I'm dating

21:36

and it's because of this because of the

21:38

expansive yoga poses yeah breathing the

21:41

expansive breathing expensive yoga poses

21:43

but getting into the practice of doing

21:45

that changes their lives

21:47

you know I feel strongly that

21:51

encouraging people to open up even if

21:56

it's when they're alone you know because

21:58

sometimes people close up in social

22:00

situations because they have you know

22:02

complex PTSD they have experienced

22:05

trauma and they've or they've been

22:07

assaulted they've been harassed

22:10

um and they feel that they're protecting

22:11

themselves so I think you start at home

22:14

alone you start in PRI the privacy of

22:17

your own home where you don't feel

22:18

threatened

22:20

um and then maybe you build it into

22:21

these more social situations so instead

22:24

of worrying about the impression you're

22:25

making on others you think about the

22:27

impression you're making on yourself

22:28

first that's what matters how we tell

22:31

our stories to ourselves matters

22:34

100 agree

22:37

I've been really compelled by this idea

22:39

of what I've been calling the self story

22:40

which is kind of what you're describing

22:41

there which is

22:43

um we all have this kind of story about

22:45

who we are and how valuable we are and

22:47

what we're good at and what we're

22:48

capable of that governs Our Lives yes

22:50

and it's written in every small thing we

22:52

do that I sat here with um

22:54

it's a bit of a different example but I

22:56

sat here within a championship boxer and

22:58

he was telling me that when he's on the

23:00

treadmill at home it's a very different

23:01

example when he's on the treadmill at

23:03

home if he's told himself he's going to

23:05

do seven miles and he gets to six and a

23:07

half miles and gets cramped in his leg

23:08

he will limp the remaining half a mile

23:10

because he doesn't want to want to let

23:12

in his own words the demons in and what

23:14

he what he's really saying there is this

23:15

idea that even though I'm alone and I'm

23:18

No One's Gonna know or see I'm gonna

23:20

know and I'm gonna write him to myself

23:21

story just a new paragraph about who I

23:23

am when things get tough yeah and that

23:25

and I I thought so much about this

23:27

because

23:28

um lying kind of links to this in many

23:29

ways because lying is this kind of decay

23:31

of trust but also lying to yourself so

23:33

like making a commitment to yourself

23:34

that I'm going to do something and

23:36

continually breaking the commitment to

23:37

yourself even if nobody knows I think is

23:39

just so detrimental to our our

23:41

perception of ourselves like it's a

23:44

downward spiral of the perception of

23:45

ourselves absolutely I I I you know we

23:49

we own our narratives and

23:53

you know there's research even on

23:54

looking at older people

23:57

um and physical health outcomes I mean

24:00

mortality and and the researchers found

24:03

that older people who had more positive

24:06

personal narratives about how they got

24:08

to where they are in life lived

24:10

significantly longer than people who had

24:12

these negative narratives even if they

24:15

had the same job the same kind of sort

24:18

of on the surface they look the same

24:20

they controlled for all those

24:22

differences and still found that these

24:24

the older people with these more

24:25

positive personal narratives live longer

24:28

again that's correlational but uh it's

24:31

you know it's powerful and one of the

24:33

things that happens when people feel

24:34

powerless is uh that they are less able

24:37

to be authentic right so when they when

24:39

they present themselves

24:41

say they are in a job interview they

24:44

don't come across as authentic as

24:47

somebody who feels more powerful and

24:49

what's interesting is that the body

24:52

language associated with sort of lower

24:55

authenticity

24:57

is sort of on the same Spectrum with the

25:00

body language that's associated with

25:01

outright deception

25:03

right so when people are lying to

25:07

somebody else I mean knowingly lying

25:11

the body language that matters the most

25:13

is not eye contact that's what people

25:15

focus that they think eye contact is the

25:18

most important signal it's not because

25:19

people learn very different things in

25:21

different households and cultures

25:24

personality differences that change how

25:26

people

25:27

choose to make eye contact in different

25:29

situations

25:30

what matters is the asynchrony between

25:35

the emotions conveyed with the words and

25:38

the emotions conveyed with the body

25:39

language so if you're telling a happy

25:43

story but you do not look happy your

25:45

body language doesn't look happy you

25:47

know you don't come across as authentic

25:49

if you think about you know being a kid

25:51

and maybe you lied to get out of going

25:53

to school and you told your parents that

25:56

you were sick and you really weren't

25:58

you're telling a story that's not true

26:00

that's you know supposed to be sad so

26:04

you're trying to get the the emotions

26:06

right with your words but your body

26:09

language is probably betraying you

26:11

um you know because you're actually

26:13

excited that you're going to sit at home

26:15

on the couch and eat chips and watch

26:16

reruns or at night rerun is probably a

26:19

word that nobody uses anymore but TV

26:21

um uh YouTube Tick Tock whatever so

26:26

that that those asynchranies are the

26:29

same as the asynchronies that you see

26:31

when people aren't able to be authentic

26:33

and of course in those cases that's not

26:36

that the intention is not bad they're

26:38

not in any way trying to lie to the

26:41

other person in a way they're kind of

26:43

lying to themselves

26:45

um and then that spills over into not

26:49

being able to show an honest expression

26:52

of themselves to the other

26:54

and people and and the funny thing is

26:57

that people

26:59

don't can't quite articulate so if

27:02

you're an interviewer say in that

27:04

situation

27:05

it's very hard to articulate what was

27:08

off but they know something was off and

27:11

they'll say the person didn't seem

27:13

authentic but they're not going to say

27:15

oh well their words didn't match their

27:16

body language yeah they would no because

27:19

we you know when people are lying they

27:22

can choreograph they can script the

27:24

words but it's very hard to choreograph

27:25

all the body language to go along with

27:27

it it takes up too much cognitive

27:29

bandwidth so but it does come across to

27:31

other people I think one of the fun

27:33

places to watch for this is on Shark

27:36

Tank

27:38

um is to to watch the the sort of the

27:40

body language of these people pitching

27:42

and sometimes you have people who come

27:44

across at first as like super confident

27:46

but the something about the way they

27:50

tell their story does not match their

27:52

body language and and the Sharks feel

27:55

that you see them you see them almost

27:58

cringe there's something off and they

28:01

don't get the money

28:03

and then you might have somebody who is

28:05

you know let's say uh doesn't have a

28:09

business school education uh doesn't

28:11

have as much experience but really

28:15

believes in what they're doing and and

28:17

knows what they're doing you know yes

28:19

I'm not saying that you can be

28:20

incompetent you have to be at a certain

28:23

level of confidence

28:25

but they're able to convey their

28:27

authentic conviction and passion about

28:29

this project about what they're doing

28:31

and the Sharks warm toward them you see

28:35

them lean in toward those people and

28:38

those people are more likely to be to to

28:41

to to to find investors and the thing is

28:44

those those signals aren't just

28:46

short-term signals those people are also

28:49

more likely to stick with it to inspire

28:53

other people to uh to be promoted to to

28:57

be successful in the long run it's a

29:00

real signal that you're picking up on

29:01

that you just can't fake and it really

29:04

starts with how you tell your story to

29:06

yourself is there a relationship there

29:08

as well between our body language and

29:11

our attractiveness I does my is there a

29:14

certain body language that's associated

29:16

with me being attractive if I'm single

29:18

and I'm like you know I wanna

29:20

I want to increase my chances of finding

29:21

a mate yeah it's well it's interesting

29:24

because you know people I think there

29:27

were skepticism about whether women

29:30

would be punished for

29:33

um using more dominant body language and

29:37

which I thought was kind of sad because

29:38

it just reinforces The Stereotype but

29:40

but there's Recent research showing that

29:43

first of all they're not they're not and

29:46

I'm not talking about super Alpha body

29:47

language I'm talking about body language

29:50

that's confident and warm right that

29:53

that shows I feel good about myself and

29:55

I want to be here and I'm interested in

29:57

you that body language is is more more

30:01

effective both in the workplace and in

30:03

dating situations so people

30:05

there was a study that looked at dating

30:08

profile pictures on dating apps and both

30:11

men and women with more open body

30:13

language more confident body language

30:15

were seen as more attractive

30:18

so I I thought that was that that was

30:20

very reassuring and also suggested to me

30:23

that we're making some progress if that

30:25

was true for for for you know across

30:28

genders

30:30

so yeah people want to be with somebody

30:32

who is confident but not arrogant who is

30:37

comfortable in their skin and your body

30:39

language conveys that even in a still

30:42

picture it conveys that

30:45

wow if I am the type of person that is

30:49

feels powerless inside of myself I'm

30:51

suffering with a variety of a variety of

30:53

different reasons

30:54

um I know I know that there's as you've

30:57

described there's there's things that I

30:59

can do to tell a different story to

31:02

myself publicly and privately is this is

31:05

this a form of practice that one has to

31:07

do is this like a yes is there a CIS

31:10

like a like I go to the gym and I do

31:13

some of my favorite work in social

31:14

psychology is on what's called

31:16

self-affirmation Theory when people

31:19

think of self-affirmation they think of

31:21

someone looking in a mirror saying I'm

31:23

awesome I'm you know I'm the best I'm

31:26

gonna win I'm a winner we kind of know

31:29

that when we feel bad about ourselves

31:31

saying I'm great doesn't help because

31:34

now we just feel like we're lying to

31:35

ourselves so we feel bad already and now

31:38

we're like well I feel bad and I'm a

31:39

liar sounds

31:41

exactly so

31:43

so

31:44

self-affirmation is not that

31:46

self-affirmation is this what what these

31:50

experiments and there are hundreds of

31:52

experiments now in self-affirmation they

31:54

have people list the top two or three

31:58

values or qualities that make them who

32:02

they are like if I took that value or

32:05

quality away from you you would say I'm

32:07

just no longer myself like you are just

32:09

taking a piece of me away

32:12

they then have them kind of rank them

32:14

and then take the top one and write a

32:17

couple of paragraphs one paragraph about

32:20

um you know a time when they expressed

32:22

it and another maybe about how it felt

32:25

to express it that is it that's the

32:28

exercise they then have them do do

32:31

difficult things like take a difficult

32:34

math test for example or do a debate you

32:37

know do it be in a debate competition or

32:40

or

32:41

um whatever something challenging that's

32:44

unrelated right so if say I said

32:48

um

32:49

I value music you know I if if you took

32:53

the experience of of Music away from me

32:56

I just would not feel like myself and

32:59

then I I did a math test

33:01

I would do better on the math test

33:04

after doing that self-affirmation

33:06

exercise I likely I would be likely to

33:09

on average people perform better

33:12

they also even show decreases in levels

33:16

of stress hormones like epinephrine so

33:19

the idea is that you're anchoring

33:20

yourself in who you are and what you're

33:23

doing is reminding yourself that no

33:24

matter what happens on that math test

33:26

you're still going to be that person

33:28

when you walk out and so it that math

33:31

test becomes less important which

33:34

ironically or paradoxically makes you do

33:36

better on it and so I think that's a

33:39

really good start is to just spend time

33:42

you know kind of journaling about who

33:44

are you what do you value but really

33:46

what are those qualities that make you

33:48

who you are to you not to others not how

33:52

would others describe you what removes

33:55

you like what really moves you

33:59

it's not so interesting I've never heard

34:00

that before because a lot of the time

34:01

you kind of have to have the two camps

34:03

where one campus says look in the mirror

34:05

and tell yourself a bunch of lies and

34:07

there's a whole industry about yeah

34:10

I don't like it yeah and then there's

34:12

the other cam which is Maybe

34:14

uh I don't know if this is the other

34:15

Camp necessarily but it's probably the

34:16

school of thought I've always lived in

34:18

which is you need to go and build

34:20

evidence somehow new evidence about

34:22

yourself right like counteracting the

34:24

evidence that the limiting evidence or

34:26

the limiting beliefs that are standing

34:27

in your way yeah it's like

34:28

self-perception Theory right if you see

34:31

yourself doing it you you become it yeah

34:33

and that's just a reflection on the

34:35

areas in my life where I was like very

34:36

low confidence and how I got from that

34:38

place to being higher confidence came

34:41

from

34:43

straying outside of my comfort zone and

34:45

going and doing nothing more

34:47

um building evidence that I wasn't going

34:48

to die I feel and I that works too I'm

34:51

not saying that that self-affirmation is

34:53

the only way to do it I I'm much more by

34:56

the way in Europe I'm in your Camp I

34:58

I get really frustrated with

35:02

um it's all your mindset and you just

35:05

got to tell yourself that you you you

35:07

can create your life you know like how

35:09

yeah you know I just there's so much of

35:12

that and I feel like it's so confusing

35:15

and discouraging for people because they

35:18

watch people who they think are doing

35:20

that

35:22

in short clips and they're like well

35:25

there they did it why can't I do it but

35:28

but a lot of those people didn't get to

35:31

where they are by doing that lots of

35:33

people helped them get to where they are

35:35

yeah

35:36

um or you know they did other work but

35:39

it's it's just or or maybe they're not

35:42

where they aren't even where you believe

35:44

they are they're actually really unhappy

35:46

and just putting on this Brave face

35:49

because simple cells right simple cells

35:52

simple cells and you know

35:54

um simple inspiration cells

35:57

so just just just to close off that

35:59

point about because I feel like there's

36:00

going to be people listening right now

36:02

um that identify with feeling powerless

36:05

in their everyday lives and their

36:06

working lives and relationships they uh

36:09

they can spot all the symptoms you

36:10

described of that sort of like

36:11

contracted posture the self-affirmation

36:14

piece loved it never heard that before

36:17

um

36:19

what else to get me out of that

36:20

situation I'm thinking in terms of

36:22

things that I can like either practice

36:24

or you know how do I get from there to

36:26

there

36:27

well it's funny because I I talk a lot

36:30

about

36:31

how tiny tweaks lead to big changes and

36:34

I I called you know there was a whole

36:36

sort of nudge movement like how do you

36:38

change people's behavior through these

36:39

little nudges

36:41

and I I talk about self-nudging you I'm

36:45

not a I'm not a big believer in New

36:46

Year's resolutions because they're two

36:48

they're grandiose they require a million

36:50

steps you're going to fail somewhere

36:52

along the way and then quit I believe in

36:56

just doing a little bit better the next

36:58

time okay so the next time you go into

37:02

uh give a talk for example to anyone if

37:07

somebody's afraid of public speaking but

37:09

has to to do to lead team meetings for

37:12

example

37:12

I want you to focus on changing one

37:15

thing maybe it's your breathing you

37:17

breathe more slowly and deeply maybe you

37:20

make sure that you're not wrapping your

37:22

hands around your body by holding a

37:24

bottle of water or a slide advance or

37:28

something something that forces you to

37:30

keep your hands away from your body each

37:33

time you get a little bit better and

37:36

eventually you find that you're there

37:38

and my advisor my grad school advisor

37:40

Susan Fisk who I just adore

37:43

taught me that because I almost quit

37:45

grad school

37:46

the night before my first year talk

37:48

which is where you present the first

37:50

year of research you've done just to the

37:52

people in your department I was so

37:54

scared

37:55

that I called her and I said I'm I can't

37:58

do this I'm going to quit and she said

38:01

you're not quitting

38:02

she said you're going to do it and even

38:05

if it doesn't go perfectly which it

38:07

won't

38:09

you will have done it and learned

38:11

something and gotten a little better and

38:13

each time it's going to get better she

38:15

said and I want you to give every talk

38:16

you're asked to give take every

38:18

opportunity that you're that that's

38:21

given to you to improve and eventually

38:24

you won't notice the moment when you

38:29

know suddenly you've gotten there you'll

38:30

just look back and go oh my gosh I'm

38:32

here how did I get here through these

38:35

tiny nudges so go easy on yourself focus

38:38

on only one change in that next

38:41

challenge focus on the situations that

38:45

you approached with Dread that you

38:47

execute with anxiety and distraction and

38:50

that you tend to leave with a sense of

38:51

regret

38:52

each those challenges vary for different

38:54

across people you know for some people

38:56

it's public speaking for some people

38:57

it's giving negative feedback for some

39:00

people it's

39:02

um having a difficult discussion with a

39:03

family member whatever that challenge is

39:06

for you

39:07

I want you to do change one little thing

39:10

each time you go into it

39:13

so that you can in the end approach it

39:16

with confidence execute with this calm

39:19

confidence and leave it with a sense of

39:22

satisfaction that you showed up that you

39:24

did what you could do a lot of things

39:26

that you can't control

39:28

but it's much easier to accept a

39:30

negative outcome if you controlled the

39:33

things you could right if you know how

39:36

often do people walk away from those

39:37

situations and go I feel like they

39:39

didn't see who I am

39:41

you want to walk away and say they saw

39:44

who I am and now they get to make the

39:46

decision and I can't control whether

39:48

they you know how how they evaluate me

39:52

Beyond this I did I did my best that's

39:54

where you want to get to I always think

39:56

of um confidence and self-esteem and now

39:59

powerlessness or powerfulness the

40:01

feeling of it as an upward or a downward

40:03

spiral that we're all kind of on like a

40:05

self-reinforcing upward or downward

40:07

spiral if that kind of I think it is so

40:09

if I just to kind of I think that

40:13

say something I'm confident at public

40:15

speaking on stage for example I will

40:17

show up better which means I'm likely to

40:19

get a better reaction I'm likely to feel

40:20

better after which means next time I

40:22

show up better which means and the

40:23

Spiral goes up or conversely it can go

40:25

the opposite way downwards and the

40:27

people that are on that downward so

40:28

there's many areas of my life that I

40:30

think come on and up would spiral I'm

40:31

like I'm building positive evidence it's

40:33

all going well and everyone's black and

40:35

then there's some areas of my life that

40:36

I might be on a downward spiral um I

40:38

know I've got some good friends that I

40:40

think are so far down that downward

40:42

spiral that even telling them

40:45

what your lovely professor she was a my

40:48

advice my yeah she was a professor my my

40:50

graduate school advisor they're so far

40:53

down the bottom of that spiral that they

40:55

would have quit yeah a lot of people are

40:57

living in a state of survival which I

40:59

actually think of like self-preservation

41:00

or defense yes they're like just remove

41:02

all chance of threat from my life

41:05

and in that situation you never do get

41:07

to go upwards on that spiral no oh God I

41:09

just so many people are at the bottom of

41:11

that spiral in their lives I know and I

41:13

don't know what to do about it I I it's

41:15

you know it's my responsibility but I

41:18

just think no responsibility no it's not

41:19

but but also I I do think that more

41:23

people are in that state now than they

41:25

than that compared to three and a half

41:27

years ago how come I do I think the

41:29

pandemic really took a toll on people's

41:32

mental sort of

41:35

um stability their their sense of self

41:38

and I think we're going to be grappling

41:41

with that for quite a while I mean

41:43

people who we why did it why did it have

41:46

that impact because we are wired to deal

41:51

with a crisis that lasts

41:54

like a couple months not one that lasts

41:57

three years and not one that is yanking

42:02

us around back and forth like oh we're

42:04

emerging oh Delta we're emerging Omicron

42:08

you know like it was just this

42:10

constant back and forth and we so we

42:12

were living in this liminal state where

42:15

we had one foot on the safe side and one

42:18

foot on the threatened side we get

42:20

through crises using what's called surge

42:22

capacity which is you know it's called a

42:24

network of physical and and

42:25

Psychological Resources that help us

42:28

survive but that runs out pretty quickly

42:31

and a lot of people say for the first

42:33

two months of the pandemic they felt

42:34

very productive that was Surge capacity

42:37

and it's studied in the context often of

42:41

um of of combat soldiers so like the

42:44

first battle it's it's the emergency

42:46

phase and they they are focused the goal

42:50

is clear it's shared teams operate at

42:53

their best good leaders operated their

42:55

best then they go into this regression

42:57

in between where they don't know what's

43:00

going to happen next they lose a sense

43:02

of purpose they become disconnected from

43:04

each other they withdraw then they're

43:07

back in battle in that's how this is

43:09

gone it's going to take a little while

43:11

to put the pieces back together again

43:12

but I think I think that we we have to

43:15

have some Grace

43:17

and I mean toward each other with each

43:20

other with ourselves

43:23

I don't think it's going to be fixed by

43:26

if we're too hard ourselves I think we

43:29

do have to let ourselves off the hook a

43:30

bit and go oh we've never lived through

43:32

something like this earlier and we were

43:34

talking about the things that make you

43:36

feel powerless in your body language and

43:38

the way you conduct yourselves and all

43:39

these things the things that make

43:40

someone look and feel powerful

43:43

um

43:44

I imagine it's the opposite in many

43:46

respects but specifically if I if I want

43:49

to and I want to because I really want

43:51

to leave people with actionable things

43:52

that they can they can do in their lives

43:54

if I want to

43:56

um

43:57

become a better speaker present myself

44:00

better show up better for my employees

44:04

um or be a better podcast host and I

44:06

think about this people I've never said

44:08

this before people I spend so long

44:09

thinking about how I'm sitting when I'm

44:11

speaking to someone really yeah because

44:13

because when I'm not thinking I might

44:14

like fall into a certain posture I was

44:16

I've even been thinking about these

44:17

bloody arms on this chair

44:18

sometimes I'm like this and this is my

44:21

favorite situation to be in so like my

44:23

body's open right and then sometimes I

44:25

go like this and sometimes I crunch over

44:28

into a ball and stuff yeah and when I'm

44:29

having these kind of conversations with

44:31

people I think that the best approach to

44:32

take is to be open with my body language

44:34

yes and then hopefully they'll open up

44:36

with me yeah you know that's exactly

44:38

right so I think

44:40

to really simplify it and again as I

44:43

said I don't love like choreographing

44:45

but the body language that is I think

44:48

the the most uh effective is to be open

44:53

to be kind of leaning forward you know

44:55

Palms up not wrapping yourself up not

44:58

the whole time yeah but what what you

45:00

want to be showing is I'm comfortable

45:02

and relaxed with you I'm interested in

45:04

you yeah and so I think that's that's

45:06

the posture that you want to take on and

45:08

people will mirror that one thing that

45:11

people in general people mirror each

45:14

other's body language right that's a way

45:15

that we sync up but there's one

45:19

exception and that's when there's a

45:20

power differential so if a powerful

45:23

person is interacting with somebody

45:24

that's clearly less powerful the

45:27

powerful person tends to become more

45:30

dominant in their body language and the

45:33

powerless person becomes more powerless

45:35

and we call that complementarity so I

45:38

think it's very important for people in

45:39

leadership positions to be aware that

45:42

when one of their you know employees

45:45

comes to talk to them they're probably a

45:47

little nervous and

45:50

to be very mindful of their body

45:52

language because you don't you don't

45:54

want them to shut down you want them to

45:55

feel comfortable and tell you what's

45:58

going on share their interests or their

46:00

problem or their challenge

46:02

penguin arms I never had that expression

46:05

until chapter nine of your book what's

46:07

penguin arms it's when people people

46:09

don't know what to do with their head a

46:11

lot of people don't know what to do with

46:12

their hands when they're speaking and so

46:15

they kind of like pin

46:17

they pin their wrist to their like

46:19

around their hips and their hands kind

46:22

of stick out

46:23

oh okay you're gonna look like a penguin

46:25

yeah it's it's really common for people

46:28

who are afraid of public speaking you'll

46:31

like they're like kind of moving their

46:33

hands but they're afraid to move their

46:35

arms away from their body besides

46:37

penguin arms let me just get I've got

46:38

this correctly is this penguin arms you

46:41

mean this yeah but you're talking I'm

46:43

like

46:44

yeah exactly that's penguin arms okay

46:47

and it's again because I'm I'm

46:49

I mean one of the this correlation

46:51

between how much space you take up and

46:52

how powerful you feel right again that's

46:54

me trying to take up less as little as

46:55

space as possible right and I'm

46:57

signaling so I'm speaking to you by

46:59

doing that even though regardless of

47:01

what my mouth is saying and if I'm like

47:03

this

47:04

yes I'm saying you're sending a

47:06

completely different message exactly and

47:07

people are remember the audience like

47:09

even a whole audience is responding to

47:12

you so if there's this whole

47:14

self-reinforce there's reinforcement

47:16

between you and the audience and within

47:18

the self so if you're acting that way

47:22

they might be mirroring you or feeling

47:25

kind of uncomfortable because you're

47:27

feeling anxious but you can make the

47:28

audience feel uncomfortable because

47:29

you're so uncomfortable for sure and

47:31

then and then you read that and you feel

47:34

more uncomfortable so it becomes you

47:36

know kind of re reinforced through the

47:39

interaction

47:41

this is this

47:42

interesting thing that happens to me

47:43

once in a while where I'll be speaking

47:45

to someone and it's usually someone I'm

47:48

gonna be honest right so it's usually

47:49

someone where

47:50

there's a lot of things about them but I

47:52

haven't told them

47:53

and I find it hard to hold eye contact

47:54

with them

47:56

and I notice this about myself to

47:57

certain people in my life where there's

47:59

like unaddressed things that haven't

48:00

fully spoken about and when I speak to

48:02

them I tend to not look at them and I

48:04

tend to just like be looking away or

48:06

looking down and I I will occasionally

48:08

glance over and look at them but this

48:10

broader point about eye contact and you

48:12

mentioned it briefly earlier on

48:14

what significance does it have in our

48:16

Communications and because I I find it

48:19

the hardest thing I can kind of I think

48:20

I can feign the body language I wish I

48:23

could make that I I can't give you a

48:25

simple answer and I that because there

48:28

are so many cultural differences oh

48:30

really in in when you make eye contact

48:33

so kids learn such different rules about

48:36

making eye contact

48:38

UM you know a lot of kids are taught you

48:41

don't make eye contact with an authority

48:43

figure right so and then they're seen as

48:45

lying because they're not making eye

48:47

contact uh you know um but but but

48:50

seeing it as rude to make eye contact it

48:53

means you know in a lot of East Asian

48:54

cultures eye contact you you don't hold

48:57

eye contact for as long it's seen this

48:59

very aggressive

49:01

um

49:02

in the U.S you can hold eye contact for

49:04

quite a while before people feel

49:05

uncomfortable

49:07

but it's you know it so yeah it's I

49:10

think it's one of the more culturally

49:11

constrained Expressions what am I in

49:14

primates I mean if I've watched all

49:16

these primate documentaries and it's

49:18

often the case that when primates kind

49:19

of look at each other for too long it

49:21

can it's often aggressive aggressive

49:23

yeah I I don't I and again I I would

49:26

have to defer to something like Bob

49:27

sapolski on that one but I think um I I

49:30

think that in non-human primates it you

49:34

know great apes it is it is a sign of

49:36

aggression

49:37

it is like bring it on yeah

49:40

and in certain contexts

49:42

yeah again it's so contextual and

49:43

cultural because as we were saying

49:46

before we start recording in the US if

49:48

someone stares at me in a lift I would

49:50

imagine that they're about to say hello

49:52

whereas in I don't know a rough part of

49:55

the UK

49:56

if someone stares at me I would check

49:58

where my wallet and my keys are and

50:00

assume that we had there's going to be a

50:02

problem yeah so yeah yeah I mean and

50:06

there are differences cultural

50:07

differences within the U.S too is it

50:09

possible to learn how to read people

50:11

better in terms of their body language

50:12

is that also something you can play oh

50:14

for sure I just think there's some

50:16

really great books like I I love Joe

50:19

Navarro's work he's a former FBI agent

50:22

he has a lot of images he really he's

50:24

not a researcher but grounds in the

50:26

research and has a lot of personal

50:28

experience the book that I love is is

50:31

what everybody is saying

50:34

um by Joe Navarro so I would recommend

50:36

that as a great way to start I think

50:38

there are some that are sort of like

50:39

more like

50:41

how to pick up women yeah yeah and I

50:44

don't like those this is just really

50:46

understanding people and what's

50:48

happening in an interaction I'm gonna

50:50

confess that when I was 18 I read one

50:52

such book about pickup artistry

50:55

and um it actually it actually was very

50:59

useful

51:00

had this conversation with my husband

51:01

it's so funny and

51:03

it's like the one thing he was like I

51:05

did read that oh yeah I mean yeah so it

51:07

was it was useful because I love

51:09

psychology I studied psychology at in in

51:12

school as well and um I chose that for

51:14

one of my a levels and it was useful

51:16

from that perspective I mean it's

51:18

probably why I do this now I was so

51:19

compelled to understand why humans do

51:21

what they do then I read this book which

51:23

I didn't intend to buy I'm gonna be

51:24

honest okay I've told the truth the

51:25

whole time so believe me when I say I

51:27

didn't intend to buy this book about

51:28

pickup Artistry my older brother ordered

51:31

it for home in the southwest of the UK

51:33

when he'd gone he put the wrong address

51:34

in when he was at University so it came

51:36

home and he goes I'll just keep it so I

51:38

open it and I opened up my bedroom floor

51:40

and I did not move until I'd finished

51:41

the entire book the first book where

51:43

from the first page till the last I

51:45

didn't move and it fascinated me because

51:47

it was just it was like someone turned

51:48

the lights on to this whole other

51:50

language that I'd been communicating my

51:52

whole life without knowing someone one

51:54

of the really things I always talk about

51:55

with my friends is this idea of pecking

51:57

which is this kind of invasion of

51:59

personal space that happens when you're

52:01

when you meet someone you're attracted

52:02

to yeah the music style out you lean

52:05

into their personal space

52:08

and how that signals like low value then

52:09

they lean out

52:11

um but all those things I found oh geez

52:13

I am the worst if I'm in a restaurant

52:16

and I see it a first date yeah

52:19

it is it can be so I want to slip a

52:23

napkin to the woman sometimes and like

52:26

like the guy will get up to go to the

52:28

bathroom and she is like you I'm I feel

52:30

like slipping a napkin and saying run

52:33

you know like it's just you can it's so

52:36

clear so quickly how it's going what are

52:40

the signs they are talking too much and

52:42

not asking questions oh my god um I mean

52:44

that that's I would say the most common

52:47

and and believing that they're very very

52:50

interesting

52:51

they are yeah so interesting

52:54

um and and it is leaning in and taking

52:57

into too much taking up too much space

53:00

and you can see the and I'm sorry I'm

53:02

talking about straight couples and so

53:04

because I I don't know enough about

53:08

um

53:09

other dyads but I mean in this in the

53:12

context of body language but

53:14

you see the woman clearly tensing up

53:19

she's making herself smaller to get away

53:22

she may not be literally leaning away

53:24

she's closing herself up and she women

53:29

were people in that situation when they

53:31

want to get away they often do these lip

53:33

presses like this

53:36

um and so you start to see the lip

53:39

presses

53:40

and then making themselves smaller and

53:43

you know and and leaning right in fact

53:45

um we were watching a TV show last night

53:48

that might be called The Bachelorette

53:49

this happened and the the guy was

53:53

holding her The Bachelorette like

53:55

hugging her

53:57

and like she wasn't

54:00

forcefully lean away but I was like oh

54:03

it's too close she really does not like

54:05

that but she was being very polite it

54:07

was like painful to watch so in real

54:10

life well I've had to bite my tongue at

54:13

times what's the opposite of that then

54:15

when you look over in a restaurant

54:16

because me and my girlfriend do this I

54:17

think everybody does this well not

54:19

everybody clearly but just weirdos like

54:21

us that are into psychology who look

54:23

over another couple and go they're

54:24

getting on really really great they're

54:26

into each other this is not because me

54:28

and my girlfriend we go to restaurants

54:28

we always think like is this a first

54:30

date how long have they been together

54:31

are they married are they into each

54:33

other obviously the really bad examples

54:36

is when they're both leaning out on

54:37

their phones yes and I'm like oh my God

54:39

yeah so not picking up their phones

54:42

leaning in toward each other yeah um

54:45

yeah good eye contact about balance and

54:49

in conversation expressions of genuine

54:52

curiosity where you can kind of see

54:54

their face light up when they hear the

54:56

person the other person say something

54:57

like they're really intrigued the other

55:00

one always one of them gets up to go to

55:03

the bathroom yeah and to me the the tell

55:06

is what does the other person do when

55:10

that person this makes me look like I'm

55:13

not watching you all on your dates I

55:15

swear you learn so am I

55:17

we both are and that's fine

55:20

but

55:22

when the other person goes to the

55:24

bathroom if the ones that at the table

55:26

is like you can tell their smile like

55:28

they can't stop smiling

55:31

um and maybe they're texting somebody

55:32

and they're but their cheeks like almost

55:34

you can tell her cheeks almost hurt from

55:36

smiling they're it's like they're

55:38

letting the they're so excited they

55:40

don't want to act over the top with the

55:42

person but when the person steps away

55:44

they allow themselves to feel that joy

55:47

that to me is the talent that's exciting

55:50

you're like oh that's so nice Something

55:52

Beautiful is happening and the little

55:53

grooming signals as well like when you

55:55

know they you know they might yeah that

55:58

they smell well and things like right

56:00

I guess the I guess the last piece is

56:02

about

56:04

being able to fake body language

56:08

can people do that can we fake it I mean

56:11

you can try is it effective I usually

56:14

not it because you get those

56:17

asynchranies right so it's too much

56:20

think think about all of the non-verbal

56:22

challenge channels you've got vocal cue

56:26

they call it the paralinguistic cues

56:28

like tone of voice range of voice how

56:31

quickly or slowly you speak you've got

56:33

your your fingers your hands your arms

56:36

there's too much

56:38

to do to fake it for you know uh

56:44

and and to make it consistent with what

56:46

you're saying probably you know the

56:48

greatest actors can

56:51

pretty well

56:52

but I mean to me it's just it's it's so

56:56

likely to fail that it's not even worth

56:58

trying and I I don't think it's honest I

57:01

super interesting for me because between

57:03

the age of I'm gonna say 14 and

57:07

let's go for 21. I was in my view I

57:11

think I was kind of rejected by every

57:13

um woman that I pursued

57:15

and I think I was inherently low value

57:17

and didn't realize it so when I read

57:18

these books about pickup Artistry and

57:20

all this stuff I read all this work I

57:22

tried to do what the book said and it

57:24

was unsuccessful like fundamentally

57:26

unsuccessful my life changed when I

57:29

actually changed like when my actual

57:31

opinion of myself changed and I was

57:33

saying this to my friend the other day

57:34

who's who's going through a bit of a

57:35

process where

57:37

um they're struggling with that same

57:38

thing I said you know what I wasn't able

57:40

to lie to myself I tried waiting longer

57:42

to text back I tried this I tried all of

57:45

these things and my conclusion from that

57:47

chapter of my life is there's a thousand

57:49

little things that ways we communicate

57:51

it's exactly what you just said I said

57:52

to my friend the other day there's a

57:53

thousand ways we can communicate and you

57:55

might think you can control three or

57:56

four of them but as humans that have

57:58

evolved over those 200 000 years were so

58:01

good at knowing what someone really

58:02

thinks and feels

58:04

and so I guess my question here is like

58:06

I came to the conclusion and then this

58:07

was when I was giving my friends some

58:09

advice through the days you can't fake

58:10

it you have to actually go and change

58:12

yourself story like you can know the

58:15

tips and tricks but that wasn't enough

58:16

for me

58:17

to actually get the you know

58:19

and it was honestly the thing that

58:21

changed in my life was when my opinion

58:22

of myself changed right and it's and I

58:25

it sounds so weird to say but I'm sure

58:27

nobody's listening

58:29

um the profunda the profundity of the

58:31

change I just can't I can't describe it

58:34

not not even in the relationship being

58:36

able to attract people but just in every

58:38

context like I don't know what changed I

58:41

don't know what I did all I know is that

58:42

something deep within me my story of who

58:44

I am changed and that means that when I

58:46

show up in places I stand differently

58:48

yeah your non-verbal sort of experts

58:51

talk about Inside Out change yeah right

58:54

as opposed to outside in yeah

58:56

um because people have clicked this

58:57

video right now click this podcast

58:58

because they went outside in chain I

59:01

know they do I know and it's like I

59:03

always feel like look I'm a body

59:04

language person but that doesn't mean

59:05

I'm going to give you a hat full of

59:07

tricks

59:08

it just doesn't because it's not going

59:09

to work that wouldn't be right and it's

59:11

funny too because the quote that I'm

59:14

best known for is fake it till you

59:15

become it and

59:17

what I mean by that it is fake it till

59:22

you make it to me has always meant

59:25

pretend that you know things you don't

59:28

know for pretend that you are a person

59:30

that you're not until you get the job

59:33

but what do you do then you keep faking

59:36

it

59:36

so fake it till you make it is fooling

59:39

other people

59:40

fake it till you become it is expand

59:43

allow yourself to feel powerful enough

59:45

to really understand who you are to know

59:49

what your story is to be to be more

59:52

focused on the impression you're making

59:54

on yourself than on others

59:56

um to grow to be less afraid of these

59:58

challenges

60:00

and eventually

60:02

you know maybe you know standing in

60:04

those big positions

60:06

alone feels a little awkward at first

60:09

and you're faking it but eventually you

60:11

become that person and you know that's

60:14

what happened with my student who I talk

60:16

about in the Ted Talk who had not

60:19

participated at all the whole semester

60:21

and I I was gonna have to fail her and I

60:23

said you have to participate

60:26

and she finally raised her hand on the

60:28

last class I said I'll call on you and

60:30

first of all her comment was amazing and

60:32

people's head spun like they hadn't

60:33

noticed her but she continued to use

60:36

these ideas and she came back to me

60:38

later like six months or a year later

60:42

and she said she said to me I want you

60:45

to know I'm so happy now because she had

60:48

come into my office and said I feel like

60:49

an imposter I don't belong here I'm from

60:51

this small town I was like so am I if I

60:54

belong here you do

60:56

she came back to me after graduating and

60:58

finding and actually getting into

61:00

education and not business and she said

61:04

those things that we talked about I did

61:07

and I realized I wasn't faking it till I

61:09

made it I was faking it till I became it

61:11

and now I'm the person that I wanted to

61:13

be

61:16

that makes so much sense

61:19

so expand yourself

61:21

so that you can get the evidence you

61:24

need to become the thing that you

61:25

exactly our parents and grandparents

61:27

told us to sit up straight as a show of

61:29

respect to others and kids hate that

61:32

it's

61:34

kids you know to teach kids to sit up

61:36

straight as a show of respect to

61:38

themselves

61:39

and that allows you to be more open to

61:44

to be less defensive to allow the truth

61:48

of who you are in

61:51

it's hard to confront ourselves

61:54

it takes courage

61:56

so by adopting those powerful postures

62:00

by feeling personally powerful you are

62:04

generating the courage to confront

62:05

yourself to know yourself to introduce

62:08

yourself to yourself

62:10

ladies and gentlemen today is a very big

62:13

day for me because the Diary of a CEO

62:16

book is finally out it's been published

62:18

today the 33 laws of business and life

62:21

I've spent many years writing this book

62:23

but I've spent even longer about a

62:25

decade and a half compiling the

62:27

information that exists in this book if

62:30

you are somebody that has any intent at

62:32

some point in your life of building

62:34

something whether it's building a great

62:36

team at work whether it's a football

62:38

team a netball team a business an

62:40

organization a charity anything at all

62:42

that you want to build that's going to

62:44

require you to understand people

62:45

understand how to tell great stories and

62:48

maybe most importantly of all understand

62:49

yourself then I believe this book is a

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must read and you know what I've written

62:55

a book before

62:56

this is my second book but this is the

62:59

one this is the book that will give you

63:00

the most value there's a link right now

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in the description below and for 30

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people that order the book

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and post it on their social media and

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tag me you'll be getting a very special

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Gold version of the book

63:13

please read it then please message me on

63:15

every social media platform and let me

63:17

know what you think

63:18

thank you a quick word on huel as you

63:21

know they're a sponsor of this podcast

63:22

and I'm an investor in the company one

63:24

of the things I've never really

63:25

explained is how I came to have a

63:27

relationship with huel one day in the

63:28

office many years ago a guy walked past

63:30

called Michael and he was wearing a

63:32

heeled t-shirt and I was really

63:34

compelled by the logo I just thought

63:35

from a design aesthetic point of view it

63:37

was really interesting and I asked him

63:39

what that word meant and why he was

63:40

wearing that T-shirt and he said it's

63:42

this brand called heal and they make

63:44

food that is nutritionally complete and

63:46

very very convenient and has the planet

63:48

in mind and he the next day dropped off

63:51

a little bottle of fuel on my desk and

63:53

from that day onwards I completely got

63:55

it because I'm someone that cares

63:57

tremendously about having a

63:58

nutritionally complete diet but

64:00

sometimes because of the way my life is

64:02

that falls by the wayside so if there

64:04

was a really convenient reliable

64:06

trustworthy way for me to be

64:08

nutritionally complete in an affordable

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way I was all ears especially if it's a

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way that is conscious of the planet give

64:14

it a chance give it a shot let me know

64:16

what you think

64:17

as I've read through your story I came

64:19

across this moment where there was some

64:22

academic bullying in your life and this

64:24

appeared to me to be the a real pivotal

64:30

um hurtful chapter of your life it's now

64:33

the basis for

64:35

some of the work that you're doing and

64:36

some of the things you're writing about

64:40

what what do I need to know about what

64:42

happened there to understand the lessons

64:45

that you've taken from that

64:46

um chapter

64:49

I I would rather endure any physical

64:53

pain than go through that and I have

64:55

interviewed I mean it went on for years

64:58

I became

65:00

just fair game it was because the

65:05

bullies had been so successfully

65:08

diminished demeaned stigmatized me

65:12

that anyone else who felt the need to

65:14

act out could act out against me it was

65:17

okay so

65:20

the mountain of you know social media

65:25

um uh evidence of of this bullying is

65:29

overwhelming and I can't even look

65:30

through it I have to have someone else

65:33

sort through that I am not talking about

65:35

Anonymous trolls this was other

65:38

academics

65:39

this was about me it was personal they

65:42

they they're they were not

65:45

hiding behind anonymity every person

65:48

I've interviewed for this book has been

65:50

been bullied every adult has said

65:53

it's the worst thing that ever happened

65:55

to me

65:56

and

65:57

I felt like I was dying or I wanted to

66:00

die

66:01

for a long time because it is social

66:04

death it is social death and without

66:06

community

66:08

we we are we are in a bad place I mean

66:11

we we do need each other

66:13

the facts of my life were stolen from me

66:16

my story was Rewritten so much so that I

66:21

could not do an interview without having

66:24

to correct

66:25

all kinds of disinformation about me

66:28

right so the whole you know telling the

66:31

way you tell your story to yourself

66:33

matters peace wow that was hard I had to

66:36

keep doing that to survive it because

66:39

other people were telling a story that

66:42

was a lie and that was deeply hurting me

66:45

I mean emotionally professionally

66:50

um hurting my family I mean it was

66:52

terrible I was

66:55

I I almost died I almost decided to die

67:00

and

67:02

um

67:04

and that's very common for people who

67:07

are bullied

67:08

and

67:13

I'm not through it it's those I mean I'm

67:16

I'm through the worst of it but it still

67:18

it still comes up and and and there are

67:21

there are there's disinformation in news

67:24

articles that that these bullies sort of

67:27

got out there

67:28

that will always circulate I can never I

67:31

can't get rid of all of that right it

67:33

will pop up every once in a while and

67:36

people go but yeah but I heard you did

67:37

this and you're like no

67:40

that's incorrect

67:42

um and so every time that pops up

67:45

it's it's just like a dagger again it it

67:49

is an absolute theft of your life it is

67:52

it is

67:55

absolutely

67:58

it is absolutely devastating

68:00

and in the workplace it's remarkably

68:04

common

68:05

and

68:07

the estimates by people who study

68:10

workplace bullying are that

68:13

oh more than 90 of people who become

68:16

targets of workplace bullying

68:19

dis disappear from that job and when I

68:22

say disappear I mean they're either

68:24

fired because the bully flips it around

68:27

and they're seen as the difficult person

68:30

or their move to a different department

68:32

or they quit because they can't endure

68:34

it

68:35

or they die of a stress related illness

68:37

or they take their own lives

68:40

um

68:41

suicide rates are very high for for

68:43

adults for children and adult bullying

68:45

targets

68:47

if I was in your household around that

68:49

time what would I have seen and I asked

68:51

that question because

68:52

people never get to see that right they

68:54

get to see either silence or they might

68:57

get to see a statement but

69:08

um

69:13

you know what I'm thinking right now is

69:15

that my boys are going to hear this and

69:17

they're gonna be laughing and they're

69:19

gonna be they're gonna be saying that

69:21

I'm exaggerating you know like but who

69:24

cares why if they say that but I it's

69:27

still like I'm so afraid of them still

69:31

um

69:35

I was you know Raising a Son who is just

69:40

a lovely remarkable person I'm like

69:47

I can't believe that he

69:50

grew up to be such a wonderful person

69:53

because for so much of his teenage life

69:55

I was going through this and it was

69:59

so hard to be present but I had to be

70:04

like I need

70:07

there was this constant conflict that I

70:09

had how much do I tell him about

70:13

um

70:15

how much do I Shield him from it can I

70:18

Shield him from it because

70:21

you know my God my husband who

70:27

was just like wanted so desperately to

70:31

fix it for me and he he's a scientist

70:34

and he understood very well the

70:37

statistical arguments as better than

70:39

than most people in my field do and he

70:41

would engage with these bullies and that

70:43

would escalate he was he was for sure

70:46

traumatized by it

70:48

um

70:50

I was just curled up in a ball and then

70:54

amazingly I was still able to go out and

70:57

speak and for that hour

70:59

I was safe

71:02

and and then I would I would hide again

71:05

and

71:08

I was just so afraid

71:10

uh

71:11

I just felt like I was dying I would

71:13

just I think almost every day I said I

71:15

feel like I'm dying

71:17

uh it was it was I

71:22

it just the darkest of dark

71:25

um

71:28

they

71:29

like I'm grieving

71:31

still the loss

71:34

of

71:35

again the facts of my life

71:38

and a future that I thought I was going

71:40

to have even though

71:42

I and this is that whole Silver Lining

71:45

thing I'm actually happier now

71:48

in the life that I'm in

71:51

I had to leave my job I wasn't forced

71:54

out at all and in fact I want to be

71:56

clear because this isn't the bullies

71:58

love to say that I was denied tenure I

72:00

was not denied tenure I chose to leave

72:02

my Dean was incredibly supportive of me

72:05

I could not live in that toxic house

72:08

anymore it was filled with fumes it was

72:11

I I I would have died if I had stayed so

72:15

in Academia period you left your job yes

72:19

my my full-time you know tenure track

72:22

position and that's after I had been

72:25

promoted twice like I had worked so hard

72:28

to get there

72:30

I had an excellent record of research

72:34

um

72:36

I wanted to stay there I I wanted to

72:40

continue to do work around sexism and

72:42

racism I

72:43

I thought maybe I would eventually get

72:45

into the administration I wanted to like

72:49

that was the life that I thought I

72:52

hadn't and

72:55

they made it impossible for me to stay

72:59

yes it was my choice and no it wasn't my

73:01

choice

73:03

um they sold my future

73:06

now I have a different one maybe that's

73:08

maybe that's better but it doesn't take

73:10

away the pain of that loss it's sort of

73:13

like

73:14

it's like

73:16

losing a spouse a spouse dying Young

73:22

and then you get remarried a few years

73:24

later and you're happy in your new

73:26

marriage and maybe you're even happier

73:28

but you'll never stop grieving

73:30

the loss of that first person right it's

73:33

that's how this feels

73:36

um

73:38

and that's why it's taking me like four

73:41

years to write this book

73:43

because it's a lot it's a it's a lot to

73:46

tell my own story I'm scared and it's a

73:49

lot to

73:50

hold other people's stories because I

73:53

know how they feel I know how hard it is

73:55

I mean

73:56

I've interviewed people whose adult

73:59

children have taken their own lives

74:01

because they were so badly bullied in

74:04

the workplace

74:07

it was it was just torture

74:13

my

74:14

collaborators were tortured

74:19

and

74:22

lost so much

74:25

fighting this

74:27

disinformation and just this this

74:30

meanness

74:32

my son in the last six months has had

74:35

two friends who were taking psychology

74:37

courses

74:40

learn this disinformation about me in

74:43

their psychology courses because again

74:45

it just sort of lives on and so now he's

74:48

coming going

74:50

I don't understand

74:52

can I ask you everyone's question here

74:53

because I

74:54

did lots of research on you didn't

74:56

really come across any of that

74:59

it's amazing I didn't so I don't know

75:01

the details of it um what I what I've

75:03

have inferred from what you're saying is

75:05

that people try to discredit you yes and

75:06

your intentions yes is that accurate yes

75:09

okay so they try to discredit you me my

75:12

intentions my my actions

75:15

um

75:16

and to prevent me from

75:19

doing more work doing more work right

75:21

makes sense yes

75:26

what do you think their motivations were

75:29

I can tell you that

75:33

a small percentage of people I believe

75:35

are what I call primary bullies like

75:38

they are the ones who get the ball

75:40

rolling

75:41

if they're alone and I you know we

75:44

chatted about this earlier but if

75:46

they're alone they're just yeah

75:49

but when they recruit people then they

75:52

become bullies

75:53

and

75:55

they tend to be repeat offenders

75:59

what they want is status and recognition

76:03

they feel that they have not gotten as

76:08

much as they deserve

76:10

and they resent people who they perceive

76:13

as getting more than they deserved

76:16

and so when they perceive that

76:20

they'll start to go after that person in

76:23

little ways and I call that the bully

76:25

test the bullies testing to see if

76:28

people will

76:29

allow that to happen and if people don't

76:33

push back and this is where bystanders

76:36

could get involved right away and say

76:37

that's not okay

76:39

I so wish more people had done that in

76:42

my case

76:44

then they escalate very quickly and they

76:47

are basically they are gaining status by

76:50

taking away your status

76:52

it's I don't think it's about

76:54

power as much as it is about status

76:57

there are people who are very powerful

76:59

but still feel like they're not getting

77:02

the recognition and status that they

77:03

deserve and their bullies it is

77:06

motivated I believe in general again I

77:10

don't know what motivated my bullies by

77:12

a need for status

77:14

and

77:16

one of the commonalities across bullies

77:19

is that they tend to have a scarcity

77:22

mindset

77:24

they see the world as everything is zero

77:27

sum everything's affixed buy and that

77:31

means if if somebody else is getting

77:33

status or success it's somehow taking

77:37

away from their from them

77:39

you know Einstein once said the most

77:40

important question that you'll answer

77:43

for yourself

77:44

is sort of is the universe fundamentally

77:48

hostile or friendly

77:50

because the way you answer that will

77:53

affect the way you do your work

77:55

and how you interact with people and

77:58

what what you aspire to

78:01

these are people who would say the world

78:04

is fundamentally hostile

78:06

the bullies are yes

78:09

and that's the commonality across

78:12

bullies I think there are some myths

78:14

about bullies like the idea that bullied

78:17

people become bullies

78:18

some do

78:20

and most don't in fact a lot of the

78:24

people who I call bravehearts who stand

78:26

up against bullies were bullied

78:28

so it's it's not that bullied people

78:31

become bullies it's not that you know

78:35

you know it's not that they're they have

78:37

such low self-esteem and they can't

78:38

sleep at night they actually they can

78:41

sleep at night they're okay with what

78:43

they're doing they think they're right

78:46

um yeah

78:49

but we there are way there's so many

78:51

ways and I I this is maybe another

78:53

conversation for next year

78:55

there's so many opportunities for

78:58

bystanders to get involved early so that

79:01

it doesn't escalate to this full-blown

79:04

bullying campaign because once you're

79:05

there the person is is is is is is

79:08

socially killed

79:10

do you think this is an inevitable

79:12

byproduct of being successful

79:14

because you talk those primary bullies

79:17

they see status as the the game so you

79:21

become really successful in your

79:22

industry you get a TED Talk which

79:23

becomes one of the most watched ever you

79:25

know your podcast becomes big those

79:27

Primary people are going to say

79:29

he or she is getting too much credit

79:31

what can I do to tear them down give me

79:35

a little bit of credit take back some of

79:36

that zero some status

79:39

um so you know so is it a inevitable

79:42

what do they call it um occupational

79:43

hazardous yeah so I don't think I think

79:47

it's common

79:48

for you for successful people to have

79:51

haters

79:53

that doesn't always turn into bullying

79:56

also

79:58

the people who tend to be targets

80:01

tend to be people who have okay so if

80:05

you if you think about the kind of the

80:07

workplace or the profession and then

80:10

the rest of the world

80:13

they have lower status in their

80:15

profession than they do with the rest of

80:17

the world

80:18

and so I was a junior researcher I

80:22

wasn't you know supposed to get this

80:24

much attention and

80:28

I just gave a TED talk like that you

80:30

know I

80:31

I wasn't going out looking for status

80:33

that's what happened it happened to go

80:36

viral but the targets tend to be people

80:40

who are below the average on status in

80:45

with with the in-group and then cross

80:48

what some researchers have called the

80:50

line of resentment and then they become

80:53

targets or they're viable targets they

80:55

don't necessarily become targets but

80:57

they're viable targets so people who

80:59

have very high status in inside and get

81:02

high status outside they're much less

81:04

likely to be bullied

81:07

interesting so to sort of clarify that

81:09

in words that I just make sure I

81:10

understand if I am

81:13

in a school yeah and I am maybe in the

81:18

lower

81:20

quartile of popularity I'm not so

81:23

popular but then something happens which

81:25

means outside of school I become super

81:26

famous yes you know I blow up in the

81:29

news outside of school and everyone's

81:30

talking about me and they love me the

81:32

people in school yeah there's going to

81:34

be a group of people in school that go

81:35

we need to Reign this guy back in

81:36

there's going to be a couple of people

81:38

and you hear those stories and you've

81:40

interviewed a lot of celebrities and you

81:43

know when you talk to celebrities like

81:44

people who who got famous as kids

81:48

a lot of them were bullied and people

81:51

are shocked they're like but you but

81:52

everyone else loved you yeah yeah but

81:54

that's exactly

81:55

why they got bullied in their schools

81:58

yeah because they weren't supposed to

82:00

succeed I I've heard this story many

82:03

times on this podcast Amy I

82:05

you know like as in this someone doing

82:07

well

82:08

um a group of people thinking that

82:10

they've punched too far above their way

82:11

yep and then exactly trying to tear them

82:14

back down with disinformation

82:15

misinformation whatever it's so common

82:18

um

82:19

are you optimistic that it can change

82:21

honestly really yes I think it's human

82:25

well I would like to see it change but I

82:27

part of me goes I think this is just

82:29

humans yeah but but this is you know

82:31

what we if so if we said that about

82:34

racism and misogyny and ageism it's just

82:37

human nature people would go that's not

82:39

okay like a lot of people would object

82:41

on that statement and say yes we can do

82:44

better but no I absolutely believe that

82:47

if people can understand the anatomy of

82:50

bullying how it works and what it looks

82:53

like in the beginning what are the early

82:55

signs what are the little things they

82:57

can do to be socially Brave

82:59

and collectively turn things around

83:02

I think that that that we will see

83:05

change in in workplaces first the

83:09

psychological

83:11

research shows that we can turn this

83:14

around

83:16

I think you're right actually

83:18

thank you no I do think you're right

83:19

just because because when you make the

83:21

similarity between things like racism

83:22

and sexism it's it's really really about

83:24

cultural acceptance isn't it whether we

83:26

whether we someone performs that

83:28

behavior whether we go that's that's

83:29

fine whether we clap whether we go you

83:31

know we're going to reject you if you do

83:32

that again exactly

83:34

um and we're all governed by incentives

83:36

in this Society aren't we so it's just

83:38

about an incentive disincentive yes

83:40

interesting

83:42

what's the most important thing that we

83:44

haven't talked about that maybe we

83:45

should have

83:46

yeah I mean we've talked a lot about

83:48

trust but I guess

83:50

so so I guess I just want to summarize

83:52

sort of all of that talk about trust

83:55

it just that

83:56

you know a lot of people in the business

84:00

World make the mistake of thinking that

84:02

they gotta go in and be the smartest

84:04

person in the room

84:05

so they've got to show confidence

84:08

and they do that at the expense of

84:10

demonstrating their trustworthiness

84:13

and and if you do not establish earn

84:16

trust build trust

84:18

you you have no medium through which

84:21

your ideas can travel so trust is the

84:23

conduit of influence it's not a soft

84:26

idea it's a true idea this is just the

84:29

way people are if you come in and and

84:33

you start talking at them and you

84:35

haven't listened to them you don't know

84:37

what they're about they don't feel like

84:38

you care it doesn't matter if you have

84:41

the best idea in the world you're

84:42

throwing it against a brick wall you

84:44

know you have got to earn an established

84:47

trust

84:48

in order to influence people

84:51

and how do you establish trust not

84:53

thinking that you have to take the floor

84:54

first so a lot of people feel that

84:56

especially in business settings they

84:59

like a negotiation they feel like

85:01

they've got to drop the anchor they have

85:03

to talk first

85:04

when in reality

85:06

it's

85:08

often much more effective to ask

85:12

questions and learn about the other

85:14

person you're showing first that I

85:16

you're interested that you understand

85:18

them and you're actually gaining

85:20

information right so so that you when

85:23

you respond you're not giving up power

85:26

at all you're building trust and

85:28

learning and and then you when you when

85:32

you respond

85:33

they trust that your response is based

85:37

on

85:38

you actually knowing them right so they

85:40

feel seen they they've been seen so

85:43

that's I think you know there are so

85:45

many things but I I that that's one that

85:48

I think is is really effective

85:50

we have a closing tradition on this

85:51

podcast where the Alaska leaves a

85:52

question for the next guest not knowing

85:53

who they're going to leave the question

85:54

for

85:55

and the question left for you is

85:58

if we discovered a cure for sadness

86:03

such that we would never need ex need

86:06

experience it again

86:09

would you support

86:11

the development of that cure

86:18

I'm on the

86:22

oh geez I I feel like I'm gonna get

86:25

myself in trouble but

86:26

you know I referred to Susan Kane

86:28

earlier her book quiet her new book is

86:31

called Bittersweet and it is about

86:35

allowing ourselves to feel sadness to

86:38

grieve that it is in many ways healing I

86:41

mean why do we listen to sad songs it we

86:44

get some pleasure from it we heal from

86:46

it so I I'm gonna have to say I I'm

86:49

going for the Bittersweet and not the No

86:52

No sadness

86:53

imagine a world without sadness I don't

86:55

think that would be a nice world I think

86:56

sadness is like hot and cold and sad and

87:00

happy I don't think you have one without

87:01

the other unfortunately I don't think so

87:03

either and it's in a signal right it's a

87:04

human signal that our bodies send us to

87:06

tell us it's information yeah process

87:09

loss and things like that yes I

87:12

completely agree with you and to feel

87:13

empathy and compassion and want to help

87:15

others so

87:17

thank you so much thank you thank you so

87:19

much it was delightful really really

87:21

delightful I like so much and um in the

87:23

process of reading your work and

87:25

watching your videos I learned an

87:27

incredible amount and um

87:29

you've really helped me I've had so many

87:31

little personal epiphanies as we've been

87:32

speaking

87:33

so many of them and I'm actually really

87:35

really excited about your upcoming book

87:37

about bullying and bystanders because

87:38

there's not really a big conversation

87:39

happening but if there was ever a time

87:42

for this conversation in the world we

87:44

live in in these like

87:45

pants or culture mobs and the Twitter

87:48

sphere and all of this stuff it's a big

87:50

conversation in the UK at this exact

87:52

moment for a variety of reasons there's

87:54

been a big couple of big moments in the

87:56

UK

87:57

um it's it's it's it's now is the time

87:59

to have a really like professional

88:00

nuanced conversation about it yes and to

88:03

see if there is a way yes to have a

88:05

language so we can actually talk about

88:07

it yeah I would love to speak to you

88:09

again when that become when that book

88:11

comes out wonderful to do but thank you

88:14

so much for all of your time today it's

88:15

been really really fascinating really

88:17

opening conversation and you know what I

88:19

I think you're a wonderful human being I

88:21

think you're a warm competent which is

88:25

what I aspire to be one day thank you I

88:28

think you're wonderful too thank you so

88:30

much Amy means a lot to me thank you

88:32

thank you

88:32

[Music]

88:39

oh

88:41

[Music]

88:49

foreign

88:49

[Music]

88:55

you got to the end of this podcast

88:57

whenever someone gets to the end of this

88:58

podcast I feel like I owe them a greater

89:00

debt of gratitude because that means you

89:01

listen to the whole thing and hopefully

89:03

that suggests that you enjoyed it if you

89:05

are at the end and you enjoyed this

89:07

podcast could you do me a little bit of

89:09

a favor and hit that subscribe button

89:11

that's one of the clearest indicators we

89:13

have that this episode was a good

89:14

episode and we look at that on all of

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89:17

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89:19

thank you so much and I'll see you again

89:21

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Interactive Summary

Dr. Amy Cuddy, an expert in behavioral science and social psychology, discusses the significant role of body language in our lives, explaining that it does not only affect how others perceive us, but also how we perceive ourselves and our own capabilities. She emphasizes that adopting expansive postures can lead to a sense of personal power, helping people approach challenges with confidence rather than fear, and that even small, intentional 'nudges' in our posture, breathing, and behavior can create positive, lasting changes in our lives. Additionally, she addresses the painful reality of workplace bullying, explaining how it works and stressing the importance of bystander intervention to stop it early.

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