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Extremely Honest Q&A | The Diary Of A CEO | E70

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Extremely Honest Q&A | The Diary Of A CEO | E70

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1831 segments

0:00

and one of the thoughts that continually

0:02

gets me to the gym and continually makes

0:04

me show up and work hard

0:06

is and if you're good at it if you're

0:09

great at it

0:09

then you might just be great at

0:11

everything but for me that really is the

0:13

meaning of life

0:21

on this week's podcast we're going to do

0:22

something very different something i've

0:24

never done before but something that

0:26

you've requested time and time again

0:28

this week i posted online asking you to

0:30

ask me any question

0:32

about me my life my business whatever

0:34

you want to ask me

0:35

and i promised that in return i would

0:37

give very brutally honest answers

0:39

my team went through all of the

0:40

questions that were submitted and they

0:41

went through and picked ones that they

0:43

thought were most interesting

0:44

they've written them in my diary here so

0:45

i'm going to start from the top and

0:47

answer these questions with the

0:48

objective of giving you the most

0:50

valuable

0:51

honest advice that i possibly can so

0:54

without further ado

0:55

i'm stephen bartlett and this is the

0:57

diver ceo i hope nobody's listening

1:00

but if you are then please keep this to

1:02

yourself

1:09

okay so the first question is what is

1:11

the most important lesson that this

1:14

pandemic has taught you

1:15

or reconfirmed for you and for me

1:18

that is um it relates back to a podcast

1:21

i did at the start of the year and it's

1:22

that uncertainty is not predictable but

1:24

it's

1:25

preparable and i don't actually think

1:26

that's a word but here's what i mean

1:29

what i know for sure and this relates to

1:31

everybody is that your life

1:33

is of course going to be full of a lot

1:34

of joy and amazing things and

1:35

breathtaking moments and rapturous

1:37

moments of

1:38

of ecstasy right but it's also going to

1:40

be riddled with

1:41

moments of unexpected uncertainty and

1:45

chaos

1:45

joy is much easier to handle you just

1:48

kind of let go and go with it right the

1:49

good times

1:50

not a lot of action or thought required

1:52

but uncertainty and chaos require a real

1:55

rigid set of principles and

1:57

for me those principles over the last 12

1:59

months have become

2:00

acceptance optimism and action and these

2:03

three principles have a real linear

2:04

connection to the outcome you're seeking

2:06

without acceptance when bad things

2:08

happen

2:08

there's no optimism without optimism

2:11

there's no action and without action

2:14

there's often no victory or at least

2:16

victory is delayed and hard times are

2:17

elongated so when bad news visits

2:20

whether that's being unexpectedly

2:22

fired from your job or jumped by your

2:23

partner or evicted by your landlord or

2:25

losing a loved one in the case of a

2:26

pandemic

2:27

you have to do everything you can to

2:29

stick to these principles despite the

2:30

intense cloud of natural emotions that

2:32

will try

2:33

to convince you and me otherwise and you

2:35

know like i do

2:36

a lot of sort of introspective thinking

2:38

for a living and even

2:39

i am not immune from letting emotion

2:43

get the best of me in times of intense

2:46

chaos

2:46

i like no matter how much i've read or

2:48

written in my diary or how many podcasts

2:50

i've done

2:51

even i fall victim especially in the

2:53

short term

2:54

to all of those emotions and sometimes

2:56

to the the

2:58

instructions those emotions give you

3:00

which will lead you to um

3:02

to pretty dire outcomes so you know you

3:03

get dumped by your partner you

3:04

immediately think revenge right you get

3:05

fired by your boss you think

3:07

um you know i'm gonna sue them right i

3:09

fall for those traps too

3:10

and i don't think i don't necessarily

3:12

think it's the aim of all humans should

3:14

be to try and avoid

3:15

those emotions and that thinking because

3:17

i think it's quite impossible but it's

3:18

to be better at the response right to

3:20

shorten the time that those emotions sit

3:22

with you

3:22

and to be better in your reaction and i

3:24

want to clarify that acceptance when i

3:26

talk about acceptance it doesn't mean

3:27

being emotionless

3:28

it can often mean the exact opposite you

3:31

have to accept how you're feeling except

3:33

what's happened

3:35

and importantly retire from trying to

3:37

change the unchangeable

3:38

or from wallowing in regret and you have

3:40

to do everything you can to get yourself

3:42

to a place of optimism i see that as

3:44

your responsibility

3:45

people won't like me saying that right

3:47

people typically especially in hard

3:48

times don't like to delegate

3:49

responsibility to themselves

3:51

so as hard as it can be you have to find

3:53

and create hope for yourself

3:55

and have faith just like everything else

3:56

has in your life that this

3:58

too shall pass and then you have to use

4:01

that optimism

4:02

to drive you into action which is for me

4:04

the third principle that i've learned

4:05

over the last 12 months if your

4:07

partner's dumped you it's time to dust

4:09

yourself off and get yourself into the

4:10

gym

4:11

to fight back and i don't mean fight

4:13

backers in bomb their house i mean fight

4:14

back

4:15

in a mental capacity to stop stalking

4:18

their instagram to triple down on your

4:20

friendships and

4:21

your meaningful relationships to stand

4:23

tall and

4:24

weather the unavoidable emotional storm

4:26

and have faith

4:28

and acceptance sit by your side the

4:30

opposite

4:31

of these principles of course is like

4:32

denial is pessimism and is in action

4:35

and these are the principles of a baby

4:38

gazelle that's decided to fall asleep

4:40

with its toes dipped into a

4:42

crocodile-infested waters this is a

4:43

decision to lose twice and when i say

4:45

l right i mean loss and when unexpected

4:48

chaos happens like this pandemic which

4:50

smashes our businesses and destroys our

4:52

social lives and apparently steals a

4:54

year from

4:55

from our youth the first l we take is

4:57

involuntary

4:58

[ __ ] happened and you didn't choose it

5:00

totally out of your control i get that

5:02

but the fateful decision to choose

5:04

denial

5:05

pessimism and inaction as our response

5:08

is a voluntary second l what you're

5:12

choosing to increase the chances

5:13

that bad times will become even worse

5:15

times you can make the choice

5:18

not to lose twice the first l wasn't

5:20

your choice the second l

5:22

well that's the byproduct of of how you

5:24

choose to respond

5:25

acceptance optimism and action

5:30

and i guess the second lesson i've

5:31

learned this year is a lesson in the

5:33

importance

5:34

of prioritization you know this advice

5:36

of

5:37

which people often given i've often

5:38

given of protecting your time and saving

5:41

your time really feels somewhat

5:42

incomplete to me now because

5:44

it's like the first half of the sentence

5:46

you've got to then ask yourself

5:47

saving time to do what saving time just

5:49

to spend more of it doing the wrong

5:51

things

5:52

saving time to spend more of it being

5:53

more productive just so you can get more

5:55

work done

5:56

i guess better advice is to prioritize

5:59

better

6:00

if you told 19 year old stephen bartlett

6:02

just to save more time he probably would

6:04

have

6:05

said no to a couple of things and then

6:06

just spent that saved time

6:08

working alone in his office all week and

6:11

all weekend

6:12

and that advice would therefore lead him

6:13

to a less joyful more depressive

6:16

existence and if you told 19 year old

6:17

stephen bartlett to

6:19

prioritize better the first question

6:21

that comes to mind is

6:22

what are my priorities and my long-term

6:25

priorities as i think is the case for

6:26

all of us

6:27

are ultimately linked to the things that

6:29

make our life meaningful which

6:31

are friends the joy of work our

6:32

relationships the satisfaction of

6:34

pursuing our goals

6:35

the challenge you know achieving greater

6:37

freedom

6:38

knowledge the pursuit of knowledge

6:40

health and fitness and i guess i would

6:42

have reviewed the allocation of my time

6:43

through that lens i would have saved

6:45

time only on the things that aren't

6:47

connected to my

6:48

macro priorities and reinvested it in

6:50

better places

6:51

and this year because we've you know

6:54

been forced to realize what matters

6:56

in many cases um i guess

6:59

now i'm not trying to save time just for

7:01

the sake of spending it more on

7:03

optimizing my productivity

7:06

i realize that that's an incomplete

7:08

sentence and really the most important

7:09

thing is just to prioritize all of my

7:11

time better

7:12

and allocate it to those things that

7:13

ultimately will matter the most

7:15

okay so the next question in my diary is

7:17

how do i maximize

7:19

my earning potential let me tell you a

7:21

little bit of a story

7:22

based on a friend of mine and his

7:24

company my friend has

7:26

a business which is listed on the stock

7:29

exchange

7:30

in germany one of the very small stock

7:32

exchanges in germany

7:33

and having spoken to banks and from my

7:35

own knowledge of how the stock market

7:37

and the public markets work

7:39

him and me both know that right now his

7:42

business is worth 1 billion

7:44

dollars because of the stock exchange

7:45

he's on if he moves his business

7:48

to the new york stock exchange the banks

7:50

and everybody knows that the valuation

7:53

will be four billion dollars it's the

7:56

exact same company

7:58

the exact same team the exact same

8:00

products the exact same mission

8:01

everything's exactly the same

8:03

but because he's on the wrong stock

8:04

market because he's on the wrong stock

8:06

exchange

8:07

the value is 25 of what it would be if

8:10

he just took that same business

8:12

the same people in the same products the

8:13

same skills the same experiences

8:15

and just moved it to a different stock

8:17

market and i i reflect on this analogy

8:20

as a wider

8:20

broader sort of life analogy because if

8:23

i look at

8:24

my career decisions over the last i'd

8:26

say 10 years i remember working in one

8:28

call center

8:28

in plymouth in devon where i was getting

8:30

paid about four pounds per hour

8:32

and for whatever reason i decided to

8:34

move to a different

8:36

call center with the exact same skills

8:38

the exact same experience and i got paid

8:40

10

8:41

times while i was getting paid at that

8:42

call center and this is what i've

8:43

started to notice in my own life is

8:45

i've had this particular set of skills

8:46

whether it's social media storytelling

8:48

marketing brands whatever you want to

8:49

call it

8:50

for the last i don't know maybe six

8:53

seven years

8:54

and as i've moved into different rooms

8:56

and different markets and different

8:58

companies and different industries

9:00

i've noticed that that exact same set of

9:02

skills is valued

9:04

completely differently and this made me

9:06

reflect with that story of my friend's

9:08

business in mind

9:10

that one of the questions you have to to

9:12

ask yourself sometimes in life isn't

9:13

just

9:14

you know how do i improve my skills but

9:16

it's like how do i maximize the earning

9:18

potential

9:19

for my skills and where are my skills

9:21

going to

9:23

give me the greatest reward let me give

9:25

you another analogy just to just to

9:27

cement the point

9:28

my ex-girlfriend my ex-ex-girlfriend is

9:30

a flight attendant and she currently

9:32

flies for emirates right

9:34

and emirates pay they pay okay right a

9:36

lot of lifestyle perks there but they

9:37

pay okay

9:38

she's told me that she'll get paid

9:41

up to ten times more if she manages to

9:44

get a job flying on private jets

9:46

because of tips and things like that the

9:48

same set of skills

9:50

ten times the return for the same set of

9:53

skills

9:53

if she can move her skills to a

9:55

different theoretical stock exchange if

9:57

you get what i'm saying

9:58

and this is just like one of the the

9:59

principles i've learned about life over

10:01

the

10:02

really over the last year um because

10:05

skills i was paid you know x amount for

10:09

a couple of years ago i'm getting paid

10:11

10 20

10:12

30 40 50 times for the same

10:16

set of skills just because i found a

10:18

market where those skills are more in

10:20

demand

10:20

they're higher valued and they're

10:22

probably more rare

10:24

and so that's something i think we can

10:25

all ponder which is asking yourself

10:27

where your skills

10:28

will reap the greatest return okay the

10:31

next question is do you have imposter

10:33

syndrome have you ever had it and can

10:34

you relate

10:35

and then there's a little question

10:36

underneath which is and how do i shake

10:37

this off

10:39

here's the thing whenever somebody does

10:41

something that's

10:42

outside of their zone of comfort and

10:44

that they don't have a ton of experience

10:45

in doing

10:46

we all feel the same thing right we all

10:48

feel that sort of

10:50

low-key inadequacy or that slight fear

10:53

but the reaction that everybody feels

10:55

and the way that we label that feeling

10:56

is completely different i actually think

10:58

it's how you label that feeling

11:00

that determines how you perform in that

11:02

scenario so some people will say

11:04

okay this is an exciting challenge i'm

11:06

going to learn i'm going to throw myself

11:07

at it i'm going to use that energy of

11:09

that i'm feeling those nerves or

11:10

whatever it might be

11:11

to focus some people will say oh my god

11:14

and they'll implode and they'll

11:15

try and retreat back into their zone of

11:17

comfort right

11:18

and so the response to that the feeling

11:20

is human

11:22

the response to it is optional if you go

11:24

through your life

11:25

avoiding situations that give you that

11:27

feeling of imposter syndrome

11:28

then i would bet everything that i have

11:31

that you aren't going to reach your full

11:33

potential

11:34

i genuinely believe the feeling of

11:36

imposter syndrome is both healthy

11:38

natural and a sign that you're putting

11:40

yourself in a position

11:41

where you're there's pressure which will

11:44

make you grow

11:45

and i've literally i can't think of a

11:46

moment in my life if you look at any

11:47

sort of two-year period in my life

11:49

where i didn't feel out of my depth

11:52

however that feeling of being out of my

11:53

depth never meant that i retracted from

11:55

the challenge it meant the exact

11:56

opposite it meant that i attacked the

11:57

challenge

11:58

i put more hours in i focused on it that

12:00

reaction is ultimately the reason why

12:02

you can hear my voice now it's the

12:03

reason i have this podcast

12:04

i very very unfondly remember the first

12:07

day

12:08

ever where i tried to make a video down

12:09

the lens of a camera in the microphone

12:11

and oh my [ __ ] god was that [ __ ] show

12:15

my friend tells me we should make a

12:16

youtube video it's about something

12:17

political so i sit in his house he turns

12:19

the cameras on puts a microphone on me

12:21

and i sit there and try and get just two

12:23

minutes of

12:24

spoken word out down this camera of the

12:26

lens and i sit there for seven

12:28

hours so much so that at the start of

12:29

this two minute video it's light outside

12:31

and it's sunny it's like the morning

12:32

by the end of this two-minute video if

12:34

you were to watch on youtube it's dark

12:36

outside and you can see stars

12:37

it took me that long right that long

12:39

because i was sat there feeling like an

12:40

imposter people aren't gonna give a [ __ ]

12:41

what i think

12:42

i'm an idiot i'm not sat there sweating

12:44

and ultimately it was my decision not to

12:46

let that sort of

12:47

knock me back and to swerve that being

12:50

in that uncomfortable situation ever

12:51

again

12:52

that's taken me to this place today

12:53

where i'm doing this podcast and there's

12:55

all these people that listen to it we've

12:56

got this youtube channel and all of

12:57

these wonderful things

12:58

and that is the defining thing it's not

13:00

about avoiding imposter syndrome that's

13:01

a very human thing

13:03

it's learning the art of embracing it

13:05

quick one starting from the minute the

13:07

lockdown is lifted we're gonna start

13:08

bringing in some of our subscribers to

13:10

watch how this podcast is produced

13:12

behind the scenes

13:12

means you get to meet the guests meet

13:14

myself and see how we put all of this

13:15

together

13:16

if you want that to be you all you've

13:18

got to do hit the subscribe button

13:20

okay so next question is how do you do

13:22

things you don't want to do

13:24

i've had i've had this crosstalk in my

13:26

mind a lot lately and i'll tell you why

13:28

because

13:28

i've committed myself to working out in

13:30

the gym downstairs

13:32

every single day and i have been going

13:34

every single day

13:36

for many many months now i think the

13:37

first time i started going gym

13:38

consistently was actually

13:39

march last year when all of this

13:41

craziness was uh thrusted upon us

13:44

but some days as i've talked about this

13:46

podcast i know people get tired of me

13:47

talking about the gym but it's just a

13:48

place where you learn so much about

13:50

yourself and discipline

13:51

and and your body and your brain and all

13:54

of that

13:54

so i always refer back to it but some

13:56

days i just

13:58

can't be bothered i can't be bothered to

13:59

go i can't be bothered to train hard

14:01

when

14:02

i'm there and um in many ways that's

14:05

kind of like synonymous of life there's

14:06

so many things in life that i just don't

14:08

want to do

14:09

and one of the thoughts that continually

14:12

gets me to the gym and continually makes

14:14

me show up and work hard

14:16

is this principle i live by which is

14:18

comfortable

14:19

and easy are like really short-term

14:22

friends but they're long-term enemies

14:24

and here's what i mean by that

14:25

comfort in the short term makes me feel

14:27

warm and fuzzy but then it might lead me

14:29

to being obese and having arthritis and

14:31

having high blood pressure and having a

14:32

heart attack in the long term

14:33

so like comfort and easy i just view so

14:35

anything that's comfortable and easy

14:37

like super comfortable and is you know

14:39

inherently avoiding

14:41

hard work or discomfort i kind of view

14:43

that

14:44

that decision or that thing with

14:45

skepticism i think you're trying to [ __ ]

14:47

me in the long term aren't you

14:48

and i genuinely cognitively have that

14:50

thought process sometimes when

14:52

my brain flutters and flirts with the

14:54

idea of oh just skip it steve you know

14:55

you don't really want to do that just

14:57

you know get an early night and swerve

14:58

that thing um

15:00

i think that's going to stab me in the

15:01

back one day in 12 months time or

15:04

10 years time that decision to choose

15:06

comfortable and easy as my friends

15:08

well they're going to become enemies and

15:10

they're actually not on my side

15:12

if you're looking for growth my general

15:15

principle

15:16

is to choose the challenge i'm not

15:17

saying choose the thing that you [ __ ]

15:19

hate i'm not saying choose the toxic

15:20

thing that's going to destroy your

15:21

mental health

15:22

i'm saying if you're looking for growth

15:24

and you're looking to

15:26

achieve the future that you you know you

15:27

envisage in your mind your ambitions

15:29

then you should choose the challenge and

15:31

and that's the thing that i continually

15:32

come back to

15:33

every time steve you know it hits 6 30

15:36

and i know i've got to go to go to the

15:37

gym in half an hour

15:38

and i'm manically busy and everything in

15:41

my head is saying make an excuse

15:43

no one will know go tomorrow just tell

15:45

yourself you'll go tomorrow you'll do it

15:46

another time

15:47

procrastinate or when i get to the gym

15:49

and i don't really want to show up and i

15:50

don't

15:51

want to work hard the same little

15:52

thoughts whisper in my brain but then i

15:54

think maybe that's the enemy

15:56

is that has have those thoughts really

15:58

got my long-term ambitions and my values

16:00

in mind

16:01

they nearly always haven't and that goes

16:03

back to the podcast i did with neil

16:05

where he says that you know when we try

16:07

and procrastinate or we convince

16:08

ourselves to do the things we don't want

16:10

to do

16:10

it's because of some kind of

16:12

psychological discomfort because i know

16:13

that these weights are heavy

16:15

and i know that it's uncomfortable and i

16:16

know that i'm tired and

16:18

those are if you are able to overcome

16:21

those moments

16:22

where it's easier to quit those are your

16:23

growth moments those are in fact the

16:25

most

16:26

valuable moments and this again comes to

16:28

another point which i always think which

16:30

is

16:30

the moments where i want to quit right

16:32

the days that are the hardest to get

16:34

myself

16:34

up and going are probably by definition

16:38

the most valuable moments to overcome

16:40

because that's probably

16:42

again thinking logically where most

16:44

people decide to stop

16:46

so you know that's where the greatest

16:48

returns are and i it sounds like

16:50

fluffy [ __ ] in hindsight no i think

16:51

this i think i think that in the moment

16:54

i think it before i go to the gym i

16:55

think

16:56

yeah this is this is the day when most

16:57

people wouldn't go

16:59

you know after the week you've had right

17:01

so hopefully that helps and

17:03

the conclusive point here is like you're

17:05

connecting yourself to who you want to

17:06

be

17:08

in those moments you're reminding

17:09

yourself of the person you want to

17:11

become and this

17:11

you know i read this on twitter i think

17:14

nine months ago but it stayed with me

17:15

ever since which is

17:16

how would the person you want to become

17:18

behave right now

17:20

and if you ask yourself in those moments

17:22

how would the person i want to become

17:23

behave right now what are the decisions

17:26

the person i want to be

17:27

would be making um that's usually a good

17:30

way to decide what the best answer is

17:32

right hope that helps okay so the next

17:35

question is a very

17:36

deep question it's what is the meaning

17:38

of life

17:39

very good question something i've

17:40

actually pondered a little bit over the

17:42

last

17:43

over the last year or so as i've i've

17:45

got more into

17:46

elon musk's work and space and his

17:48

motivations for wanting to

17:50

to understand meaning he actually says

17:52

that when he was really really young

17:54

he started pondering the meaning of life

17:55

and actually made him depressed and it

17:57

wasn't until he read hitchhiker's guide

17:58

to the galaxy that he

18:00

found some meaning um and optimism but

18:03

to to answer that question myself

18:06

i would say the meaning of life is to

18:10

create and live a meaningful life

18:13

i know that sounds like a bit of a

18:14

cop-out right but

18:16

in what you consider meaningful is

18:18

totally subjective and nobody can tell

18:20

you what that is or what it isn't

18:22

but i think you can spot it

18:25

when you get that feeling inside

18:27

yourself that your efforts are resulting

18:29

in progress

18:30

or outcomes that feel deeply worthwhile

18:33

and fulfilling to you

18:34

in any facet of your life whether it's

18:36

raising your dog or whether it's your

18:38

relationships or your work or whatever

18:39

it might be

18:40

and some people find that sort of

18:42

connection and meaning in building their

18:44

businesses

18:45

in writing in hobbies or you know

18:48

training their body through exercise or

18:50

raising kids or practicing their

18:51

religion one of the most important

18:52

things i've learned on this podcast

18:54

from interviewing guests and asking them

18:56

about the toughest moments in their

18:57

lives specifically guests that suffered

18:59

with

19:00

depression i remember we had dan murray

19:02

on the podcast who

19:03

had lost his father and talked about how

19:06

it wasn't until he did ayahuasca and saw

19:08

that the world was interconnected that

19:09

he refound his meaning

19:11

and we also had ben williams on the

19:12

podcast who said he was suicidal and

19:14

considering taking his own life

19:16

until he saw an advert to be a military

19:18

commando and

19:19

went off on that journey to pursue his

19:22

his intrinsic

19:23

career ambition of becoming a commando

19:25

that he found meaning in his life and

19:26

stability

19:27

and also from writing my book there are

19:29

some just crazy

19:31

mind-bending studies that i read about

19:33

in the preparation for my book

19:34

that totally changed my my thought

19:36

process on this

19:38

one of them right is studying johanna

19:40

hari's work

19:41

and the work he's done to understand the

19:42

true causes of depression and anxiety

19:45

and his work continually points to the

19:46

fact that depression and these

19:48

depressive feelings and this sort of

19:50

lack of orientation in life comes from

19:53

people who have had something happen to

19:55

them often who have lost

19:57

a sense of meaning through trauma in

19:58

their life not what's wrong with them

20:00

not because of some sort of chemical

20:02

imbalance in their brain

20:03

the other really sort of example that i

20:05

just can't shake that's in my book as

20:07

well

20:08

is this study they call rat park very

20:10

very simple

20:11

they took a group of rats they put them

20:13

in cages and they took all meaning from

20:15

their life

20:16

literally just a white cage on their own

20:18

and they gave them a choice do you want

20:19

to drink

20:20

heroin water or do you want to drink

20:22

normal water

20:24

the rats that are stuck in a white cage

20:26

alone become drug addicts right

20:29

then they have rat park which is this

20:31

rat utopia where there's

20:32

you know female and male rats there's a

20:34

little running machine where you can

20:36

exercise there's food there's a space to

20:39

to roam around and to explore

20:40

there's toys for stimulation and those

20:43

rats

20:44

don't become drug addicts when they're

20:45

offered either heroin or normal water

20:47

they avoid the heroin

20:49

if you zoom out a little bit and apply

20:50

the same thinking to humans

20:52

the science says that over the last two

20:54

years the life expectancy had dropped

20:56

between i think it's 2018 and 2019

20:58

because of opioid related deaths because

21:01

people are getting addicted to opioids

21:03

and that's resulting in their death and

21:05

and again that is because we have an

21:07

epidemic of meaninglessness

21:09

of purposelessness um that's what my

21:12

podcast has

21:13

taught me and that's what um that's what

21:15

my research in my book has taught me as

21:16

well

21:17

commonly prescribed antidepressants do

21:19

work for some people i think it's

21:20

important to

21:21

to sort of caveat my points with that

21:23

but adding additional meaning

21:26

and connection to your life does seem to

21:28

be one of the most powerful

21:29

antidotes for those feeling lost

21:31

depressed and unhappy and lacking that

21:33

orientation

21:34

and just to relate it to what we're

21:35

going through now with this pandemic

21:38

you know a lot of my friends have been

21:39

calling me and telling me that they're

21:40

feeling down

21:41

right they can't particularly describe

21:44

what exactly is causing them to feel

21:46

down but over the last three months in

21:48

particular as the uk has gone into this

21:50

i think third lockdown

21:51

i've really grown concerned about some

21:53

of my friends and the advice that i

21:55

continually give them

21:56

centers around the point i've just made

21:58

which is to find things

22:00

that will give them meaning life before

22:02

pre-lockdown

22:04

gave you meaning you you wake up in the

22:05

morning you go to the office you've got

22:07

colleagues and friends and then you

22:08

you know you go to the the club you go

22:10

to what's your favorite football team

22:11

player you go and see your mum and your

22:12

dad your grandparents

22:14

life was full of meaning before now it's

22:16

been pulled from you

22:17

so now it becomes your responsibility if

22:19

you want to you know maintain those

22:21

good feelings to go and get that meaning

22:24

right to go and create that meaning in

22:25

your life

22:26

you can't assume that it's just going to

22:27

show up like it used to so we and this

22:30

goes back to one of my points which is

22:31

when you really have to fight back you

22:33

have to go and get it and

22:34

you know i'll give you an example that

22:36

relates to me personally

22:38

the weekends right so my team and me we

22:41

work you know in this building through

22:42

the week

22:43

the weekends come around i have [ __ ]

22:44

nothing to do i'm a single guy

22:46

i have nothing to do it's me and my dog

22:48

right and he's not

22:49

a barrel of laughs to be honest he's

22:51

very simple guy so

22:52

he doesn't do an awful lot and so what

22:55

i've started to do on the weekends is to

22:56

really take time to pursue some of my

22:58

hobbies

22:59

which i would never normally do i've

23:00

started to dj all the time i'm now

23:03

learning to dj i do a dj lesson every

23:04

single weekend via zoom

23:06

i'm reading books that i used to love

23:08

reading philosophy books and i'm doing

23:10

this

23:11

actually not because i want to but

23:13

because i know i have to keep my life

23:15

full of like intrinsic

23:17

passions and meaning especially at a

23:19

time when so much of that has been

23:20

robbed by this pandemic so that's the

23:22

long way around the houses but for me

23:23

that really is the meaning of life

23:25

to create a meaningful life and um as i

23:28

say

23:29

in these times it's more important than

23:30

ever that you fight for that meaning

23:32

okay so the next question is a really

23:34

really great question which is

23:36

what is something you miss about being

23:37

poor that you think you'll never get

23:39

back

23:41

the stoic people used to talk about this

23:43

concept of

23:44

hedonistic adaptation and the hedonistic

23:46

treadmill and i'll give you

23:47

an example that's really easy to

23:49

understand i remember at 23 years old

23:51

when i took my first flight to thai i

23:53

think it was 20 21 years old

23:55

to thailand with my business partner dom

23:57

and i remember getting on that plane and

23:58

just like because because i'd never

24:00

really been on a plane before other than

24:01

when i was a baby coming over from

24:02

africa

24:03

i remember like being so in awe of the

24:06

fact that we were on this like

24:07

metal ship that was flying across the

24:09

ocean and they were like giving me

24:11

snacks and free water and do i want to

24:13

coke and i'm sat there in the economy

24:14

section

24:15

just like oh my god right

24:18

totally like full of like joy and

24:21

appreciation for everything

24:23

and the principles of like hedonistic

24:24

adaptations say that once you've been

24:26

exposed to a certain level of joy or a

24:28

certain level of like

24:29

i don't know gluttony or like you know

24:31

um material possessions

24:33

your satisfaction starts to decay over

24:36

time

24:36

and obviously as i got you know more and

24:37

more money and i got on flights every

24:39

week and then eventually i upgraded to

24:40

business class and then like first class

24:42

and

24:42

you know even got myself on a private

24:44

jet a couple of times your appreciation

24:46

for the small things

24:48

wanes the stoic people would take the

24:50

good things out of their life

24:52

as a practice just so that they would

24:53

appreciate them again and i think that's

24:55

one of the things that i definitely miss

24:57

i've got nice things all the time and

24:59

that is a

25:00

blessing and a curse imagine some rich

25:02

guy talking about

25:03

he's sick of nice things but there's

25:06

there's truth to that like you you lose

25:07

appreciation for

25:08

for things that used to mean so much to

25:10

you and when you look at

25:12

hedonistic adaptation in the hedonistic

25:13

treadmill you now require

25:15

even more to give you that same level of

25:18

thrill

25:18

and joy and satisfaction that's a really

25:21

sad thing it's kind of an unavoidable

25:22

thing to some degree

25:23

but with all things in life you can

25:25

really make a conscious effort to be

25:27

grateful

25:28

and to take moments not to let life pass

25:29

you by all these wonderful things pass

25:31

you by

25:32

so the other point is you know there's

25:33

that phrase ignorance is bliss and it

25:36

totally applies to

25:38

this question as well when i was 18

25:39

years old and i thought the meaning and

25:41

point of life

25:42

was to buy fast cars and to have a

25:44

million quid in the bank account and

25:46

to pursue those kinds of things there

25:48

was some bliss to that

25:49

i thought i had it figured out i thought

25:50

i understood that the pursuit of greater

25:53

happiness was just

25:54

more stuff more money and that was quite

25:57

blissful i didn't have it now

25:59

at 18 i didn't have it so i thought okay

26:01

that creates real meaning in my life

26:03

all i have to do is get more money and

26:04

then my life will be more meaningful and

26:06

you know full of joy and then upon

26:08

getting the money i realize that that's

26:09

not the case

26:10

and i i remember watching an interview

26:13

by the founder of

26:14

spotify danielec where he says the exact

26:18

same thing he's an insecure kid growing

26:20

up bit of a geek

26:22

and then he gets all this money not from

26:23

spotify but from the business before

26:25

and he has this deep existential crisis

26:27

where he's like

26:28

oh my god this wasn't it and

26:31

he had to then go on the journey of

26:33

finding out exactly what mattered to him

26:35

and i i'm still on that journey like i

26:37

still this is why i talk so much about

26:38

meaning and purpose in this podcast

26:40

because

26:40

i'm still figuring out like where i

26:42

should be prioritizing my time in order

26:44

to reap the greatest returns as it

26:45

relates to fulfillment

26:46

and i i think i didn't think about those

26:48

things when i was 18 and i was broke

26:50

but getting what you aim for is the best

26:53

way to find out if it's actually what

26:54

you wanted

26:56

and i was this young kid chasing

26:57

material things and and

26:59

probably passion mistaking it for

27:01

happiness as i got closer to it it moved

27:03

off into the distance like a

27:04

like a mirage or something or a rainbow

27:07

we all know that guy who like you know

27:09

has a two bedroom house

27:10

um in a small area he's married to his

27:12

wife one kid two kids

27:14

um looks forward to you know going to

27:16

the pub of the weekends and supporting

27:17

his favorite team

27:18

those individuals who live the most

27:20

simple lives and who are happier with

27:22

less

27:23

to me from my experience generally seem

27:25

to be much more fulfilled

27:26

than my friends that are successful

27:28

billionaires and my friends that are

27:29

billionaires

27:30

but also intellectuals and sort of like

27:33

low-key philosophers

27:35

are the most [ __ ] right because they

27:37

really have

27:38

got pretty existential and ask

27:39

themselves what is the purpose of life

27:41

that's what i mean by ignorance is bliss

27:43

and my third point in answer to this

27:45

question relates to

27:46

challenge when i was 18 years old

27:48

starting out in business living in moss

27:49

side in manchester

27:51

i had absolutely nothing i just dropped

27:52

out of university and i'm basically

27:54

stood at the bottom of this big

27:56

ambitious mountain that i've told myself

27:58

i'm gonna climb and i've told myself i'm

28:00

gonna accomplish

28:01

and i'm looking up at it excited

28:03

terrified

28:04

um but hopeful and yeah excited that's

28:07

that's the key feeling and then you

28:09

climb the mountain right the mountain

28:11

for me was like financial freedom it was

28:13

accomplishment

28:14

maybe for my ego it was like recognition

28:16

to some degree i have all of those

28:17

things now

28:18

and so when you get to this point where

28:21

you've

28:21

accomplished many of your goals you have

28:24

to

28:24

make a very conscious active effort

28:28

to create new even bigger goals goals

28:30

that will

28:31

match the same level of excitement and

28:34

challenge

28:34

that you had when you're 18 and it's not

28:36

easy because you don't become

28:37

financially free twice unless you lose

28:39

it all

28:39

right so my goals have to be way bigger

28:42

to give me that same level of like

28:44

hunger and uh grit and you know

28:47

determination that i need um to

28:50

to to to stay stabilized and to be to be

28:53

happy

28:54

and i guess it's a crazy thing to say

28:55

but to some degree

28:58

i miss like not being at the bottom i

28:59

miss not having those

29:01

massive this just mount everest in front

29:03

of me

29:04

and this is what i've seen in you know

29:05

many of my friends who are entrepreneurs

29:07

and even some of my idols is

29:08

when they get to that point when when

29:10

elon sold paypal or when

29:12

you know bill gates sold microsoft they

29:14

then go and take on some of these

29:16

tremendous you know philanthropic

29:18

challenges it's no surprise that every

29:19

billionaire becomes this crazy massive

29:21

philanthropist and tries to take on

29:23

some of the world's most existential

29:24

problems right it's no surprise

29:26

that elon is doing you know trying to

29:27

save the planet and take us to a new one

29:29

because he will not be able to find a

29:30

sense of fulfillment and happiness

29:32

in doing another paypal he just won't

29:34

find it and in many respects this is why

29:36

i think people who are tremendously

29:37

ambitious

29:38

have a bit of a curse i've spoken to a

29:40

lot of my friends that run businesses

29:41

you are obsessive about progress and

29:43

challenge and ambition and

29:45

reaching the next milestone and i think

29:47

a lot of them would actually if they

29:48

could just press a button

29:50

and trade their life for a much simpler

29:52

life someone who doesn't wake up every

29:54

single day and

29:55

check their whatsapp for 30 different

29:56

messages about their business on fire in

29:58

five different countries if they could

30:00

press a button and live a simple life

30:02

and be content in that life i think most

30:03

of them probably would

30:05

many of them would if they wouldn't

30:07

maybe they're twisted enough not to not

30:08

to realize that the meaning of life is

30:10

to be happy so if i gave them a

30:11

happiness button

30:12

maybe some of the psychopaths would

30:14

still opt for their current life

30:17

i've got one particular friend in mind

30:19

who i won't name

30:20

who sat me down about two years ago and

30:22

he's very very successful he's

30:24

probably a billionaire by now and he

30:26

confided in me that he wished his life

30:28

could be simpler

30:29

he wished he didn't have the level of

30:31

ambition he had he he

30:32

told me this one story about going

30:33

around to someone's house and they're a

30:35

very very normal family with not very

30:37

much at all and they just sat there

30:38

drinking tea and he said

30:39

i was sat there thinking i wish this was

30:41

my life this is a billionaire

30:42

with more sports cars than i've ever

30:44

seen in my entire life in one driveway

30:46

wishing he had a simpler life but

30:48

realizing that he is

30:49

infected with this virus which many of

30:52

us have

30:53

the ambitious the most ambitious amongst

30:55

us which stops you from

30:57

being happy with out pursuit

31:01

and without climbing that mountain

31:04

breaking news i have a new favorite

31:07

flavor of huel

31:08

about a month and a half ago they sent

31:11

me in the post

31:12

this white bottle with this sort of

31:14

sharpie red pen on it that said

31:16

top secret and i took it out i sipped it

31:20

probably shouldn't have because if

31:21

people send you things in the post like

31:22

that you probably shouldn't drink it as

31:23

your first reaction

31:24

you should confirm that they sent it but

31:26

i took it out i drank it

31:28

and it tasted amazing and now i'm i'm

31:32

very happy to announce that my new

31:33

favorite flavor of the hule ready to

31:35

drink

31:38

slow release carbs 20 grams of protein

31:39

vitamins minerals 27 essential vitamins

31:42

7 grams of

31:42

fiber per bottle is banana

31:47

which has just gone live on cure

31:50

and my friends know that i'm a massive

31:52

hulu again so they've been messaging me

31:53

all this week saying steve how good is

31:54

it is it good

31:55

and i've been telling them this is my

31:56

new favorite flavor which i think says a

31:57

lot so barry is now number two

31:59

and the new banana flavor ready to drink

32:02

huel

32:03

is my number one so yeah give it a taste

32:04

it kind of tastes like banana milkshake

32:06

but um banana milkshake isn't usually as

32:09

nutritionally complete so that's win

32:10

win win try it fiverr fiverr.com

32:14

i've talked about this a lot in this

32:15

podcast and um i just wanted to give you

32:17

a bit of an update i've

32:18

really really got into using fiverr over

32:20

the last couple of weeks and i think

32:22

if i was to estimate i've now had six

32:25

different

32:25

tasks completed on fiverr in the last

32:28

four weeks i've had two website builds

32:31

i've had

32:32

two decks made from designers that are

32:34

all around the world one is in venezuela

32:35

the other one is in

32:36

iceland i've had one logo made and one

32:39

video made

32:40

and to be honest i just wish i knew

32:41

about fiverr sooner in my career because

32:43

i think i would have been able to

32:44

accomplish more

32:45

in a much more cost-effective way okay

32:48

the next question i have here is what is

32:50

the most valuable skill you've learned

32:51

and how does that serve you now

32:53

um my mind bounced around to a few

32:55

different things when i read that

32:56

question but it came back to this this

32:58

this one

32:58

answer which kind of summarizes all the

33:01

other little points which is

33:02

sales and i genuinely believe sales

33:06

however you kind of want to define that

33:08

is the single most important skill in

33:10

the world i don't mean like selling

33:11

rolexes out your coat or

33:12

selling double glazing to a grandmother

33:14

on the phone

33:15

i mean the art of being able to persuade

33:17

other people to take an action right and

33:19

this is a skill that you will deploy in

33:21

a nightclub when you meet someone you

33:23

fancy

33:24

with your teams when you're trying to

33:25

build businesses with investors

33:27

every time you communicate in some

33:29

respect if you're trying to achieve a

33:30

certain outcome you are a salesman or

33:33

woman

33:33

and the art of being a good salesperson

33:35

is broken down into a bunch of different

33:37

factors there's

33:38

an understanding of you know having the

33:39

self-awareness to understand

33:41

how you're coming across having the

33:43

awareness to understand what the person

33:44

you're speaking to is after

33:46

it's how you carry yourself it's your

33:48

body language it's the way you speak

33:50

it's the energy you bring when you're

33:52

talking it's all of these small things

33:53

which are

33:54

very hard to to train into somebody but

33:57

for without shadow of a doubt sales is

33:58

the most important thing because

34:00

it's the skill that i use every day the

34:02

most right

34:03

and i want to answer the question like

34:04

how did i learn how to sell things i've

34:06

raised investment maybe 20 times maybe

34:08

more

34:09

probably more if you consider some of

34:10

the road shows i did when we took our

34:12

company public

34:13

one of the most important experiences i

34:14

had in my whole life was

34:16

i started working in a call center in

34:18

plymouth when i was

34:19

16 years old selling double glazing at

34:21

everest call center

34:22

and then i did that job until i was

34:24

about 18 and then moved to manchester

34:26

dropped out of university and then my

34:28

next 10 to 12 jobs

34:31

were all in call centers whether it's

34:33

because of my voice

34:34

or because um because of my skills with

34:36

selling i was just so good at that job

34:39

and i genuinely believe that that tele

34:40

sales experience i've had and i

34:41

genuinely would work in a telesales call

34:43

center

34:44

for three months make so much on the

34:45

bonuses that i'd quit this is why i've

34:47

had 12

34:48

teddy sales jobs i'd quit i'd spend the

34:50

next two months trying to build my

34:51

business

34:51

i'd then go back to another call center

34:53

make huge bonuses then i'd quit and i'd

34:55

keep doing that

34:56

but i genuinely believe that that

34:57

experience working in call centers

34:59

where you're honing this particular

35:01

skill which is calling someone

35:03

usually completely cold out of the blue

35:06

and

35:06

having to persuade them in less than a

35:08

minute to give you a chance or to buy

35:11

immediately

35:11

but to give you a chance to sell them

35:13

something that they didn't need

35:14

we all [ __ ] hate tele sales people

35:16

including me i just hang up immediately

35:17

these days because i'm so time poor

35:19

but if you got a chance to do one job in

35:22

order to improve your sales skills i

35:24

would highly highly recommend you do

35:25

either that

35:27

or even better which i did again when i

35:29

was in plymouth

35:30

door-to-door sales because that

35:32

introduces sort of

35:34

body language and other sort of more

35:36

physical communication skills

35:38

which uh which are even more relevant to

35:41

the world we live in today so

35:43

yeah sales is definitely the most

35:44

important thing and i often say to

35:45

people when they're

35:46

when they tell me that they've got an

35:48

offer to take one of two jobs

35:50

i'll often always prefer the sales role

35:54

especially if they're young and they

35:55

need to develop in that area because i

35:57

think it will

35:58

yield the greatest returns over the long

35:59

term i think getting good at selling

36:01

stuff

36:02

when you're young will yield tremendous

36:04

returns as a skill as you get older and

36:06

as i said at the start

36:07

sales applies to everything everything

36:11

and if you're good at it

36:13

if you're great at it then you might

36:15

just be great at everything

36:16

or at least be able to convince people

36:18

you are okay so the next question is

36:20

what is my greatest weakness and when i

36:23

first read this question

36:24

um a bunch of different things came to

36:26

mind in different sort of parts and

36:27

areas of my life so

36:28

i'm just gonna share as many of them

36:30

with you as i possibly can the first

36:31

thing that comes to mind

36:32

is i'm really bad at prioritizing

36:36

against the things that really matter to

36:39

me and i know that will matter long term

36:40

i've talked about this a lot in this

36:41

podcast i don't call my parents enough i

36:43

don't see my family enough

36:44

i probably don't give enough time in

36:46

person to like

36:48

meaningful friendships and connections

36:49

and those kinds of things and i know i'm

36:51

completely totally convinced that those

36:52

things are really really important

36:54

it's not that i don't understand the

36:55

importance of them it's that like my

36:57

work priorities always seem to be

36:59

just one you know one step higher on the

37:01

to-do list

37:02

my work has urgency to it there's no

37:05

urgency with calling my mom

37:06

right and that's kind of one of the

37:07

things i know is a weakness in myself

37:09

that i that i continue to strive to

37:11

to be better at is trying to prioritize

37:14

things that aren't urgent

37:16

but in the long term are really really

37:18

important the next thing

37:20

is in relationships i'm like really

37:22

self-centered i

37:23

i just want to do what i want to do and

37:26

i like

37:27

i am generally like really unwilling to

37:29

compromise

37:30

and that's an awful thing because

37:32

relationships are all about compromise

37:33

apparently so i've been told many times

37:35

um but i know it's a weakness of mine i

37:37

am

37:38

kind of like i kind of live the world in

37:39

my own head and if i want to just get up

37:41

and go and dj or walk down the street or

37:43

go in my room and just look at my laptop

37:44

and watch youtube videos doing that is

37:46

quite

37:47

hard when you're in a relationship and

37:48

you've got someone else to consider you

37:50

have to consider what they want and

37:51

you know the things that they want to do

37:52

that day and and also

37:54

in relationships generally i don't want

37:56

to do much because nine to five like

37:58

throughout the week my brain is [ __ ]

38:00

chaos so

38:01

on the weekend i'm not really all up for

38:03

doing much you know that's my down time

38:05

and that's become a real weakness of

38:07

mine and it's made forming

38:09

romantic relationships harder because on

38:10

the weekend i don't want to get out of

38:11

bed and if i do i just want to do some i

38:13

just want to do nothing

38:14

or something very very simple but the

38:16

problem i have there is through monday

38:18

to friday

38:19

i've spent all my time on my work so

38:21

saturday and sunday by definition like

38:23

logically have to be the time that i

38:24

commit to you as my partner so this is

38:26

why

38:26

i i continually struggle in

38:28

relationships because monday to friday

38:30

it's not about you

38:30

and on the weekend it's about me it's

38:33

about me and my down time watching

38:34

manchester united play

38:36

and i have to i have to learn to

38:37

compromise i'm sure a lot of people can

38:39

relate to that

38:39

the last thing would be because i'm so

38:42

mentally bombarded with a billion things

38:44

i have to do at all times

38:46

over the years the one thing that i've

38:48

definitely noticed in myself is i get

38:49

more and more

38:52

arguably rude

38:57

and to the point which is like when at

38:59

the start of my career i was very

39:00

i had more time and there were less

39:02

things like less tabs open in my brain

39:04

so i could take more time about how i

39:06

respond to things and i could be a

39:08

little bit more

39:09

fluffy and soft and whatever but when

39:11

you have

39:13

tons of urgent priorities your brain is

39:15

so funny i was i was talking to a friend

39:17

about this this morning in fact

39:19

and i was just giving some feedback to

39:20

one of the teams i'm working with

39:22

at another company because the ceo had

39:24

basically got in touch

39:26

and requested that all comms become much

39:29

more streamlined

39:30

because when we when the team were using

39:32

extra words

39:34

he basically to some degree gets you

39:36

know gets a little bit frustrated with

39:37

that because we're trying to move fast

39:39

as an organization

39:40

and i totally related to that i noticed

39:42

myself getting annoyed when anything

39:43

takes longer than it should and

39:44

this is something that's really changed

39:46

like totally changed in the last couple

39:48

of years

39:49

so i guess the thing that i have to be

39:50

aware of is that even in the situations

39:51

where i'm just desperately trying to

39:53

save time

39:54

is that i don't compromise on being a

39:56

decent human being

39:58

and i can't explain to you how hard this

40:00

is because we tend to have a philosophy

40:02

for how we act and how we behave and

40:04

that philosophy sits deep within us and

40:06

it whether it's a landlord showing me

40:07

around a new apartment or a new office

40:09

or whether it's an email or whether it's

40:10

a phone call

40:12

the philosophy tends to be the same

40:13

right and you it's hard to switch

40:15

between different philosophies

40:16

so i tend to treat very personal things

40:19

sometimes

40:20

in my personal life whether it's a

40:21

landlord showing me around an office

40:23

with the same rapid urgency

40:25

or my mum having a conversation with me

40:27

with the same rapid urgency that i might

40:29

treat business things and i need to get

40:31

better at like switching between the

40:32

context and

40:34

behaving differently in each scenario

40:35

and realizing that in some scenarios

40:38

the saving of the time is not more

40:40

beneficial than just remaining a decent

40:42

person and like engaging in the

40:43

situation

40:44

it's hard and i say it's hard not just

40:46

because of my own experiences

40:47

but i've seen pretty much pretty much

40:50

i'd say over 70 of the highly successful

40:53

people i know

40:54

become so incredibly impatient that it

40:56

almost verges on looking like rudeness

40:58

like they don't care about you um and

41:01

like they are

41:02

not present when you're with them now

41:03

this is a really hard point to explain

41:05

but i think people who are incredibly

41:06

busy will understand this

41:08

over the last couple of years i've

41:09

noticed that i've got incredibly

41:10

impatient with

41:11

um any request i get and it's something

41:13

i've noticed not just in myself but in

41:15

some of my friends who run very very big

41:18

really really sort of ambitious global

41:20

businesses who are constantly bombarded

41:21

with stuff

41:22

they are some of the most like

41:23

anti-social slightly rude people i've

41:25

met

41:26

you just can't get 10 seconds of their

41:27

attention and like just to give you

41:29

context of what's going on in my head

41:30

now

41:31

right now as i'm making this podcast i

41:32

know that i'm missing this phone call

41:34

with this pr firm

41:35

i know that i've got this major ipo

41:36

coming up with this one company i know

41:38

i've got this board meeting coming up

41:39

with this company i know i've got this

41:40

ipo coming up got this other

41:41

conversation about joining this board

41:42

and this other ip coming up

41:44

and i've got all these other personal

41:45

things going on in my life and this you

41:46

know i've got to record this podcast my

41:48

brain has just got all these tabs open

41:49

so when my pa walks up to me and she

41:51

goes hi steve how's your day going

41:55

you know shall i buy pablo some dog food

41:58

it just

41:58

it's just it's almost the only way i can

42:00

describe it is the question is like an

42:01

irritant

42:03

um and what you what i've got what

42:06

learnt over the years is like

42:07

i have to understand that people don't

42:11

understand

42:12

and i have to try and respond on that

42:13

basis which sometimes

42:15

especially when i'm like really tired

42:17

can be a challenge um something i've

42:19

really

42:20

tried hard to work on but i'm still like

42:22

really not that great at is

42:24

remembering to be like gracious and just

42:25

a decent person

42:27

irrespective of what's going on in my

42:28

head and treating people and being super

42:30

polite and trying to be my best self

42:32

every single day

42:33

in every interaction you know i i talked

42:36

on this podcast

42:37

once upon a time about the day i got on

42:39

a plane i sat in business class and i

42:40

look up and it's that guy from man

42:42

versus food

42:43

and we were running at the time one of

42:44

the biggest food publishers in the world

42:45

love food

42:46

and so i messaged the love food team

42:48

there was about 150 people that got this

42:49

message in the social chain chat at the

42:51

time

42:51

they said oh my god that guy from um man

42:54

vs food is on the plane

42:55

and they all said okay go up to him and

42:57

ask him this like famous social chain

42:58

question we have which is what's your

42:59

favorite sandwich

43:00

long story short when you join social

43:02

channel you get asked the question

43:02

what's your favorite sandwich

43:04

so i jump up and i walk over to his seat

43:06

in business class and i say

43:08

hey uh um i got quite boom shuts me down

43:11

not right now

43:12

like shouts in my face so i like slowly

43:15

tiptoe back to my seat in business class

43:16

i'm like slouched down

43:18

and then i have to message 150 people

43:20

saying oh by the way that guy we all

43:22

really like is an [ __ ]

43:23

um and he would have had no idea that he

43:26

was speaking to somebody who ran

43:27

at the time the biggest food publisher

43:29

in the world and had

43:31

hundreds of employees and at some you

43:33

know some point in the future might have

43:34

wanted to do some business with him or

43:35

work with him but now thinks he's a

43:36

total

43:37

[ __ ] and this for me that moment i'll

43:39

always remember

43:40

of as teaching me how important every

43:43

interaction is even the ones that don't

43:45

seem that important

43:47

um and i try and bear that in mind if

43:49

you've ever come and watched me speak

43:50

anywhere in the world which i'm sure a

43:51

lot of you have because i was a bit of a

43:53

speaking hoe over the last couple of

43:54

years

43:55

then you would have known that i never

43:57

ever would leave a venue before

43:58

everybody's got a chance to like

44:00

take a photo or meet me or ask me a

44:02

question i would be the last one to

44:03

leave my own talks

44:04

um because i that's the way that i would

44:06

want someone to treat me someone that i

44:08

followed and admired

44:09

that's how i would want them to treat me

44:11

and i'm scared of being an [ __ ]

44:13

um yeah and it's much easier to be an

44:18

[ __ ] when you're

44:19

when you've achieved some level of

44:20

success right powerful people find it

44:22

the easiest to be an [ __ ]

44:24

they can therefore also probably do the

44:26

most damage by being an [ __ ] but also

44:28

get away with it a lot of the time

44:30

i believe in being a good person as much

44:32

as i possibly can be and i'm like

44:33

clearly

44:34

imperfect in many many ways and i still

44:35

struggle with this but i'm doing my very

44:37

best to be a good person

44:39

um and to be kind and to you know

44:42

to never forget who i am and where i

44:43

come from okay so the next question is

44:46

i'm scared to post my business

44:47

online at the risk of failure or

44:50

humiliation

44:51

do you have any advice this is a very

44:53

interesting thing that i don't think

44:55

people talk about enough

44:56

especially when they're starting out in

44:57

business which is how do you overcome

44:59

the sort of public transition from just

45:02

being steve

45:03

to now being this entrepreneur who's

45:04

running this business and raising money

45:06

and

45:06

giving people advice and has has a

45:08

podcast how do you like square that with

45:10

especially in your friendships and your

45:12

personal circles with the person that

45:14

they

45:14

they knew first right and when we

45:17

started the business when we started

45:18

social chain my business partner dom

45:20

who's come on this podcast to talk about

45:22

it

45:22

was ridiculed by his friends privately

45:25

like

45:25

you know those kind of jokes that people

45:27

do where it's like a joke but it's also

45:28

not a joke

45:29

so he would post on his facebook page

45:31

saying we've just started social chain

45:33

just about this business it's going

45:34

really well or whatever he'd say

45:36

and like five or ten of his best friends

45:39

in the world

45:40

from his hometown would jump on there

45:42

with these kind of snide

45:43

jokey like patronizing

45:46

bantery comments uh but they were like

45:49

inherently mean comments

45:51

and i remember back in the day

45:52

continually jumping into his comment

45:54

section and trying to defend him and i'd

45:55

get some of my other friends to jump in

45:57

there and just be a bit nicer

45:58

he was posting his achievements and

46:00

being like ridiculed with like

46:02

not funny kind of funny banter and for

46:05

me as i reflect on what that actually

46:07

was

46:07

and the psychology behind his friends

46:09

and knowing his friendship group back

46:11

home

46:11

i'll be completely honest i think his

46:14

friends saw him changing

46:15

and somewhat didn't like who he was

46:17

becoming because

46:19

his success kind of alienated them and

46:22

nobody this is just a principle of

46:24

psychology that i've actually written a

46:25

little bit about in my book

46:26

people are most envious of people

46:29

who they can relate to so if you're you

46:32

know colleague at work or your friend or

46:34

someone your age is achieving

46:36

huge amounts of success and they look

46:37

like you and went to the same school and

46:39

came from where you come from that

46:41

inadvertently shines a mirror on you

46:43

it means you've got no excuse and that

46:45

your you know

46:47

success or lack thereof is probably a

46:50

consequence of your own actions and as

46:51

humans we just don't like that thought

46:53

and so dom's my business partner dom's

46:55

social circle back home many of them not

46:57

all of them there was one or two key

46:58

exceptions

46:59

we're trying to rein him in and saying

47:01

you know you're one of us

47:02

stay here don't become something that we

47:05

can't resonate with

47:06

and if you find yourself in the scenario

47:07

that dom did you basically have a really

47:10

simple choice to make it feels

47:12

complicated and it feels like a bit of a

47:13

minefield but it's not

47:15

the central question and the most

47:16

important question you have to ask

47:18

yourself

47:18

is who do i want to be and what makes me

47:21

happy

47:21

whether and this is a point you can

47:22

extrapolate to any sort of area of your

47:25

life even those outside of your career

47:26

who do i want to be and what makes me

47:28

happy and decide what that is

47:30

and pursue that thing anybody that you

47:32

lose in the pursuit of your happiness

47:34

is probably not someone you needed or

47:36

wanted in your life anyway they're

47:37

probably not someone that had your best

47:39

interests

47:40

which by definition are you being happy

47:42

at heart

47:43

they're probably someone who was riddled

47:45

with a little bit of jealousy

47:46

who didn't want you to become everything

47:48

you could become so that's the framework

47:49

in which you make your decision which is

47:50

who do i want to be and what makes me

47:52

happy

47:52

pursue that and be open to losing people

47:55

who no longer resonate with you pursuing

47:57

your happiness

47:58

along the way and i distinctly remember

48:01

going through this myself which is

48:02

facing

48:03

ridicule and banter and little snide

48:05

comments behind the scenes i remember a

48:07

day

48:08

where i posted something on facebook

48:10

like one of my quotes whatever it was or

48:12

some of my content on my daily vlog and

48:14

a friend of a friend

48:15

had made some snide little comment about

48:17

like who the [ __ ] does steve think he is

48:19

the friend had told me and it's those

48:21

moments where you can make that decision

48:23

to like fall back in light

48:24

line and conform and to avoid criticism

48:28

had i can you imagine my life if i'd

48:30

done that if i'd let a couple of

48:31

comments

48:32

stop me from pursuing my my career and

48:35

producing all this content which gives

48:36

me so much intrinsic joy and fulfillment

48:38

can you imagine if i let the fear of a

48:40

few comments

48:41

hold me back from my potential and the

48:43

things that make me happy

48:45

i'm so glad i didn't and in that

48:46

particular case

48:48

where that guy was ridiculing me behind

48:50

my back that same person four years

48:52

later

48:53

um when he went through some troubles in

48:55

his life and some mental health issues

48:56

reached out to me

48:57

because he was in love with my podcast

48:59

now and

49:00

uh met me in a sushi bar in london and

49:03

just sat there and asked me advice

49:04

because of something i'd said

49:05

on the podcast that he initially

49:06

ridiculed

49:08

and that kind of shows that that teaches

49:10

me a lesson that you know even some of

49:11

the people that ridicule you at the

49:12

start

49:13

you've kind of got to forgive whatever

49:15

it is in their nature

49:16

that's making them try and hold you back

49:20

but you've also got to understand that

49:21

it's not a you problem it's not your

49:22

responsibility to control what people

49:24

think of you in their head or

49:26

the image that they've created of you in

49:27

their mind that's not your

49:29

responsibility your central

49:30

responsibility as a human being is to

49:32

pursue

49:33

your happiness your truth and the things

49:34

that give you the most intrinsic joy

49:36

that's your responsibility and one of

49:38

the things i've come to learn about

49:39

success generally in life is that it's

49:41

the small

49:42

seemingly invisible seemingly

49:44

insignificant decisions

49:46

piling up over time that have the

49:48

greatest impact on you

49:49

it's not our big life choices it's the

49:51

small ones the ones that are easiest to

49:53

do or not to do

49:54

and it's the same with bending under

49:56

public pressure or criticism it's easy

49:58

if you see a friend of a friend slagging

49:59

you off just to stop doing that thing

50:01

if you allow these small seemingly

50:03

insignificant comments just

50:05

nudge you just one day at a time away

50:07

from the person you want to be and the

50:08

person you want to become

50:09

can you imagine how far you're going to

50:11

be from that person in 10 years time

50:14

it doesn't bear to think about people

50:17

ask me for book recommendations all the

50:18

time

50:19

and i finally got one for you it's a

50:21

book called happy

50:22

sexy millionaire which is authored by me

50:26

there's this crazy thing when you write

50:27

a book because you spend so much time

50:30

pouring your heart and soul into it and

50:31

everything you know and all of the

50:33

revelations you've had in your life

50:35

and then there's this barrier which is

50:37

that people have to buy the thing

50:38

in order for them to get that thing that

50:40

means so much to you i wish that wasn't

50:42

the case

50:42

it's just the way the industry is and in

50:44

order to get that distribution and to

50:46

get it on shelves you need a publisher

50:47

so

50:48

please please please if you can if

50:50

you've ever liked anything i've

50:51

ever produced this podcast my instagrams

50:53

anything i've ever said

50:55

read this book there was no ghostwriter

50:58

i wrote every single word myself there's

51:00

some real surprises in there it's an

51:01

honest sometimes hilarious incredibly

51:04

vulnerable

51:04

hopefully valuable recount of my life my

51:07

journey

51:08

everything i've learned across across

51:09

the way and really the answer to being

51:11

fulfilled to being happy and to

51:13

achieving success

51:14

it is the most important important thing

51:16

i've ever created so i implore you to go

51:18

to amazon now or wherever you get your

51:19

books

51:20

and get that pre-order if you get that

51:22

pre-order i'm going to put you into a

51:23

group with everybody that's pre-ordered

51:25

it

51:25

and i'm going to send you some exclusive

51:26

stuff so the first things i'm going to

51:28

do is a series of voice notes which i

51:29

think

51:30

are um are going to be pretty powerful

51:32

i'm going to give you access to some

51:33

tickets which nobody else will have

51:35

and i'm going to do everything i can to

51:36

thank you for for giving me that sort of

51:38

nine quid of your money or whatever it

51:40

is

51:40

happy sexy millionaire you can pre-order

51:42

it everywhere now and if you do get that

51:44

pre-order please do dm me because i'd

51:46

love to thank you myself

51:47

thank you so much for listening i feel

51:49

like i didn't i i don't say that enough

51:50

to all of you guys it means a ton

51:52

to me and honestly there'll be little

51:54

moments where i'm in the street or in

51:55

the gym or someone will say something

51:57

about the podcast

51:58

and it just puts this tremendous fire

52:00

under my belly to continue to do it

52:01

it requires a huge commitment and the

52:03

driving force behind that commitment is

52:05

all of your feedback

52:06

if you're listening on youtube hit the

52:07

subscribe button if you're listening on

52:09

the

52:10

the spotify or the podcast or hit the

52:12

subscribe button it means a ton to me

52:13

and it's more fuel for this movement um

52:17

and yeah it's the reason why we can keep

52:18

bringing you these episodes

52:20

and i'll see you again next week for

52:21

another installment of

52:32

[Music]

Interactive Summary

In this special episode of 'The Diary of a CEO', Steven Bartlett answers a variety of questions from his audience, ranging from his approach to life and business to personal habits and philosophy. Key topics discussed include maintaining resilience through uncertainty, the importance of prioritization, maximizing earning potential by finding the right 'market' for one's skills, embracing imposter syndrome as a sign of growth, and the meaning of life, which he defines as the active pursuit of a personally meaningful existence.

Suggested questions

5 ready-made prompts