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Psychology Expert: How Colours, Your First Name And Your Location Might Be Ruining Your Life!

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Psychology Expert: How Colours, Your First Name And Your Location Might Be Ruining Your Life!

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2935 segments

0:00

people are actually stuck in

0:01

relationships and jobs financially stuck

0:03

becoming much lonelier as a species but

0:06

there is a way to get unstuck and we're

0:08

going to find out right now Adam alter

0:10

New York Times best-selling author and

0:12

psychologist this episode is for people

0:14

who are stuck in their careers

0:16

relationship or any aspect of life and

0:19

how to become unstuck the career model

0:21

for how we live our lives professionally

0:23

is broken as you specialize you have

0:25

less Variety in what you do and there's

0:27

a massive Rising loneliness and

0:29

depression and anxiety and part of the

0:31

reason for that is we don't share our

0:32

stuckness and they also have no idea how

0:34

common it is so what is the relationship

0:36

between perseverance or knowing when to

0:38

quit research basically shows that it's

0:40

a good idea to persevere beyond the

0:41

point where you say this is hard and I

0:43

feel stuck how long you should do that

0:45

is another question and the best example

0:47

of this is an idea known as the creative

0:48

Cliff illusion and it's this illusion

0:50

where you that's when the good stuff

0:53

comes if you persevere how do you teach

0:55

someone to be that kind of person there

0:57

are two things one thing is

0:59

I remember reading about the studies

1:01

where people would rather take an

1:03

electric shock than to sit idly on their

1:05

own it's a brilliant study they've tried

1:07

it already so they know it hurts but

1:08

it's so reversive to just sit with our

1:10

own thoughts for even half an hour

1:12

two-thirds of them go and start playing

1:13

with this machine so what we found is

1:15

that we don't pay enough attention to

1:16

what will be good for us and that's

1:18

often when we get stuck what we need to

1:20

do then if you want to be able to get

1:21

unstuck quickly the best thing you can

1:23

do is

1:25

have you ever been stuck

1:28

are you stuck in an area of your life

1:30

right now

1:31

I think you are and I say that because I

1:34

think to some degree we all are some of

1:37

us more than others and that is exactly

1:39

why I had to have this conversation with

1:42

Adam alter the guy that literally wrote

1:44

the book about being stuck and how to

1:47

know if you are and maybe most

1:49

importantly of all how to get unstuck

1:52

Adam is a master of what he calls the

1:54

art of the Breakthrough which is really

1:56

looking at why some people fail why they

1:59

get stuck and why others don't he's also

2:02

a genius when it comes to marketing and

2:04

psychology he's the professor of

2:05

marketing and psychology at one of the

2:07

top schools in America he kind of just

2:09

knows why people do what they do and how

2:11

to help them do something else how do we

2:15

know if the decisions we're making in

2:16

our life right now in all the areas of

2:19

our life are the right decisions or the

2:21

wrong decisions Adam has scientifically

2:24

backed answers to all of these questions

2:26

he is refreshing he is positive and he

2:29

is full of just as many important

2:31

questions as he is valuable

2:34

life-changing answers I feel so much

2:37

richer for having this conversation with

2:38

Adam and I know you will too

2:41

enjoy

2:43

[Music]

2:51

from an academic standpoint who are you

2:55

I am a professor of marketing and

2:57

psychology so I'm very interested in

2:58

business but also interested in the

3:00

psychological side of it so how do

3:02

consumers behave how do they think what

3:04

do they buy how do they spend their time

3:06

and money and other resources

3:07

I'm incredibly interested and curious

3:11

about

3:12

all of your books specifically

3:16

this book here

3:17

anatomy of a breakthrough and also your

3:20

your first book drunk tank pink

3:25

because this book helps people to get

3:28

unstuck why did you decide to write a

3:30

book called anatomy of a breakthrough

3:31

and you know what writing books takes a

3:33

huge amount of time and effort and

3:34

you're a man that has many things he

3:37

could be doing so why was this so

3:38

important that you chose to write about

3:40

it it's something that I've been

3:41

thinking about in some form or another

3:43

for years literally I'd say 25 years I I

3:46

I've been stuck a lot in my life and so

3:48

even before I became intellectually

3:50

interested in the topic it was a factor

3:53

that had had a big effect on the way I

3:54

was living my life and I wanted to

3:55

understand whether there was maybe a

3:57

road map that I could present to other

3:59

people that would help them get unstuck

4:00

but I think the real answer is there was

4:03

some research that I was doing in I

4:05

think this would have been in about 2005

4:07

and I found this really interesting

4:09

cultural difference in how people

4:10

anticipate or expect change in the world

4:12

and so what we found is that people in

4:14

the west people in places like the US

4:16

Canada the UK Australia New Zealand they

4:19

tend to be blindsided by change so if

4:21

you give them five days in a row and you

4:24

show that it's been rainy for five days

4:26

or sunny for five days they anticipate

4:28

that that's going to continue and they

4:30

think the same about the stock market

4:31

and other other variables that can shift

4:33

or stay the same but but if you do that

4:35

with people in East Asia Japan South

4:37

Korea China when they see a pattern

4:40

that's gone a particular way for a while

4:41

they think that it's about to change and

4:43

what that does is it means that they're

4:45

much more Nimble in the face of change

4:46

whereas in the west people tend to be

4:48

blindsided by it and it makes us

4:50

especially slow at coming to grips with

4:53

the idea that the world's changed and we

4:55

need to Pivot in order to get unstuck

4:57

can you give me you know the the most

5:00

popular examples

5:02

of being stuck that my listeners now

5:04

could relate to yeah I've been running

5:06

this survey for about five years on

5:08

people all around the world asking them

5:09

with that definition of stuckness are

5:11

you stuck in some way and I find that

5:14

people usually within about 15 seconds

5:16

start typing a response which means that

5:18

stuckness is very top of mind and their

5:20

responses vary so some of them are

5:22

financially stuck they want to be able

5:23

to save or they want to be able to earn

5:25

more money some of them are stuck in

5:27

relationships some are stuck in jobs a

5:29

lot of them are stuck quite narrowly in

5:31

Creative Pursuits like I'm trying to

5:33

learn this piano piece I'm trying to

5:35

learn this new art technique I'm a

5:36

filmmaker and I can't come up with

5:38

creative ideas I'm a business person and

5:40

I can't figure out what my next venture

5:42

should be so there's a there's a very

5:44

broad range and I find that almost

5:46

everyone in at least one respect with a

5:48

bit of time comes up with something they

5:50

say I'm stuck in this way and then they

5:52

can express it is there a trend in who's

5:55

getting stuck more often yeah so I have

5:58

a pet Theory I think um the kind of

6:00

career model for for how we live our

6:02

lives professionally is broken for most

6:04

people I think what happens is as you

6:06

specialize you're supposed to get more

6:08

and more narrow in what you do and you

6:10

have less Variety in what you do and

6:12

that's how you get stuck is by doing the

6:13

same thing every day and there's a huge

6:15

amount of evidence for that in all sorts

6:16

of different areas Actuarial science for

6:19

me at least very quickly put me into

6:21

that little pigeonholed spot where I

6:23

felt I was getting trapped and it was

6:24

only going to increase and so the thing

6:27

I've done ever since is to try to create

6:29

as much Variety in my professional life

6:30

as possible because then if you don't

6:32

like aspect number one but you have nine

6:34

other aspects to your job you can go and

6:37

do that for a little while and so

6:39

bouncing around I think is critical for

6:40

getting unstuck often very smart people

6:43

get very very interested in very narrow

6:45

topics and that's that's essentially the

6:47

definition of a PhD is you spend a huge

6:50

amount of time becoming an expert in a

6:51

very narrow area

6:53

and I think that's fine for a PhD itself

6:55

but if you're going to make a whole life

6:57

out of doing that I think if you're a

6:58

Restless intellectually curious person

7:00

you're going to get stuck really fast

7:03

you almost become a victim to being good

7:06

at something in life don't you because

7:07

you get promoted and promoted and

7:08

promoted up in that direction and your

7:10

label whatever it is doctor dentist

7:13

lawyer becomes reinforced by your own

7:15

success at that thing and you can get 10

7:16

years down the line at something and go

7:19

how the [ __ ] am I living next to the

7:21

office I'm a lawyer it's doing law 14

7:23

hours a day what happened to that violin

7:26

I used to play and we become you're

7:28

right we become really narrow

7:30

individuals and when you think about

7:31

what a human is we're so multifaceted

7:33

especially when we're younger yeah we're

7:35

doing all of these things it's a real

7:36

shame I also think what happens is you

7:38

get promoted and it does get narrow but

7:40

it also changes so the thing that you

7:42

were really good at is no longer the

7:44

thing that you're doing and a lot of

7:46

what happens in promotion especially

7:48

professionally is you become a manager

7:49

and you manage people who do the thing

7:51

you love instead of doing the thing you

7:53

love and so that's how you get stuck as

7:55

well is by by being promoted out of the

7:57

thing that got you passionate about what

7:59

you were doing and being told no instead

8:01

you're going to watch other people do

8:02

the thing you love now you suddenly have

8:04

to be a people manager which some people

8:05

like doing but a lot don't and so that's

8:08

also inherent in the kind of

8:10

professional models that we have in

8:11

hierarchical organizations

8:13

this happens by

8:15

I guess in part by being a bit

8:17

unconscious about

8:18

what you want yeah and you just kind of

8:20

take what you're given so you take the

8:22

promotion and you take this and you take

8:23

the the relocation to this place and how

8:26

do we prevent that happening I I think

8:28

that's the job of people who write about

8:30

these subjects right and that's kind of

8:32

what I saw as as the mission for this

8:34

book was to try to say you know if you

8:37

don't want to be stuck or if you want to

8:38

be able to get unstuck quickly there's a

8:40

set of questions you can ask yourself

8:41

and let me just lay them out for you

8:43

here they are in fact the last thing in

8:45

the book is a hundred ways to get

8:46

unstuck it's just a digestion of all

8:48

these ideas and I think those are

8:50

questions that people don't often ask

8:52

themselves you're right there's a sort

8:54

of accidental

8:55

way that we live our lives and we take

8:57

what's given and if someone says here's

8:59

a promotion you hear that word and you

9:00

grab onto it and you you write it as far

9:02

as you can but um I think it's it's easy

9:06

to be a little bit mindless about where

9:08

your life takes you and and sometimes

9:10

that's fine but in a lot of cases it's

9:12

not and

9:13

book tries in in the book I try to

9:15

distinguish those cases from from each

9:17

other like when should you let life lead

9:19

you and when should you be a little more

9:20

purposeful

9:22

on that exact point I've mulled over the

9:24

last couple of weeks this idea that

9:26

there's kind of two narratives that

9:27

Prevail in our lives kind of two

9:29

instructors one of them is this external

9:32

narrative it could come from your

9:33

parents or society's expectation of you

9:35

taking that promotion or thinking that

9:38

that job is a admirable job for you to

9:41

take so you take it that's the external

9:42

narrative then the other narrative

9:45

if I can call it that is how you feel

9:48

yeah and I think we're we're conditioned

9:52

to care more about that external

9:53

narrative because the rewards seem to be

9:55

more aligned with the external narrative

9:56

than like how you feel because if people

9:59

really were orientated by how they felt

10:01

in that job in that relationship in that

10:03

City whatever in that course at

10:05

University

10:07

um they would make significantly

10:09

different decisions but we always it's

10:10

almost like we've tuned out of that yeah

10:12

I I think the problem is that humans

10:15

don't know how they feel in isolation as

10:17

well if I took you and put you in a room

10:19

for a week and said you can have food

10:22

and water and you can have your thoughts

10:24

and I took you out of after a week and

10:26

said so what are you thinking like

10:27

what's real what's not real what do you

10:30

believe what are your preferences and

10:31

values you'd struggle it's there's a lot

10:34

of really interesting evidence that if

10:35

you isolate humans they don't really

10:36

know what to do with themselves so those

10:39

external forces that there's a kind of

10:40

permeability between what I'm feeling

10:42

inside my head and thinking and what

10:45

these other forces are suggesting to me

10:47

so I think I think it's totally true

10:49

that we don't pay enough attention to

10:50

what will be good for us separate from

10:52

what other people think we should be

10:54

doing but I also don't even think many

10:56

of us know the answers to those

10:57

questions not all the time but about a

10:59

lot of things like I know

11:01

deep somewhere I know that I love to

11:04

draw that I mean I'm at peace when I'm

11:06

drawing and painting I haven't done that

11:08

for a really long time I'm too busy to

11:10

your point of being too focused but I

11:12

know that that's something that

11:13

preference wise I love doing

11:15

but then the question should I make my

11:17

career and my life about that the only

11:20

way I knew how to answer that was by

11:22

speaking to lots of people who said it's

11:23

very difficult to become an artist

11:25

here's the path it's probably going to

11:27

be hard to make any money

11:29

so keep it as a hobby but but knowing

11:32

just based on my feelings what to do I

11:34

wouldn't have known what to do as a

11:35

young person and so I think that's

11:36

that's part of the problem is that it's

11:38

not just that we're

11:40

silly for kind of paying attention to

11:42

others it's also that I don't even know

11:43

if we know in isolation without those

11:45

inputs what the right kinds of paths are

11:47

you said about putting me in a room and

11:49

leaving me with my thoughts that sounded

11:51

like hell it does yeah and as you I

11:53

remember reading about the studies where

11:55

people would rather take an electric

11:56

shock

11:57

than to sit idly on their own yeah and

12:00

they tested people and they said would

12:02

you rather take an electric shock or sit

12:03

here for a couple of minutes on your own

12:04

and people took

12:07

it's a it's a brilliant study I mean the

12:09

way they set it up is brilliant because

12:10

they get you to sit in this room and

12:12

they do it with men and women they're

12:13

mostly college undergrads and they say

12:15

to them you're just going to be sitting

12:17

here for half an hour there's a little

12:18

machine in the corner it delivers

12:20

electric shocks they've tried it already

12:21

so they know it hurts it doesn't feel

12:23

good and they're told you know you can

12:25

sit with your thoughts or you know the

12:27

machines there if you want to go and use

12:28

it which is a bizarre thing to say to

12:30

people and they sit there for a while

12:32

and time passes

12:33

and uh the vast majority of them go I

12:37

think it's two-thirds of them go and

12:38

start playing with this machine it's so

12:40

aversive to just sit with our own

12:41

thoughts for even half an hour that we

12:44

need stimulation even if it's negative

12:46

stimulation

12:47

and you wrote a book about this this

12:48

subject matter about addiction and

12:50

screens and all of these things this

12:51

sort of incessant need for distraction

12:54

that we seem to have developed what was

12:55

your biggest sort of takeaway in

12:57

learning from that process of putting

12:58

that book together

13:00

the biggest thing for me was I'd always

13:01

imagine that addiction and the need for

13:03

this kind of stimulation was a sort of

13:06

personality thing like you you either

13:08

have that personality or you don't but I

13:10

became absolutely convinced by not only

13:12

by the book and what I was researching

13:14

but by understanding how many of us fall

13:16

prey to these devices that this is

13:18

universal it's just about being human

13:20

that if you know how to push the right

13:22

buttons in a human you can turn that

13:24

human as you can with rats and monkeys

13:25

and other animals into into a bit of a

13:27

fiend for whatever the thing is that it

13:29

needs and the people who design the

13:32

platforms that we use are so good at

13:34

that job and they have so much data to

13:36

to perfect what they've done that

13:38

ultimately the platforms they design for

13:40

us are are like crack they're very very

13:42

difficult for us to resist

13:43

you talk about in drunk tank pink how

13:46

people behave differently when they're

13:49

in the presence of others and I found

13:51

that really really curious could you

13:53

just give me a flavor of the some of the

13:55

studies and insights you gained from

13:57

that because that kind of links to what

13:58

you're saying there about how living

13:59

behind screens might Decay our Humanity

14:01

a little bit Yeah well I think part of

14:04

it is just that the best versions of

14:05

ourselves come out when we're around

14:06

other people

14:08

um we are much much more likely to be

14:11

civil and decent to other people when

14:13

they're around when we see them and when

14:15

we spend time around them that kind of

14:17

shared social Space is really important

14:19

it's also really interesting when we're

14:21

around other people

14:22

um we we tend to default to the thing

14:25

that we are most like likely to do in

14:28

any moment so there's a lot of good

14:30

evidence with this like if you if you

14:32

take a champion cyclist you put him or

14:35

her on a bike a stationary bike

14:38

that person will go faster in the

14:40

presence of other people than alone and

14:42

there's something about this kind of

14:43

they call it latent energy this is a

14:45

very old psychological study that talks

14:47

about latent energy that is liberated

14:49

from us when we're in the presence of

14:51

other people so if you're trying to

14:52

learn something new you know you imagine

14:54

you're in class at school and there's a

14:56

teacher who's staring over your shoulder

14:57

that's terrible because we don't really

14:59

know how to take on board new

15:01

information we're just overwhelmed by

15:03

the cognitive load of that experience

15:05

but if it's something you're good at you

15:07

will be extra good at it in front of

15:09

other people there's something about

15:10

being energized by others so if I work

15:12

out with someone then I'm more likely to

15:14

You'll lift more you'll run faster and

15:16

so on yeah pretty reliably

15:19

in that book as well um before we get on

15:21

to being unstuck there were some other

15:22

things that I found really curious I was

15:24

Keen to ask you about

15:25

um this is your that was your first book

15:27

drunk tank pink you see how

15:30

our names have a huge bearing on our

15:33

outcomes across various facets of our

15:35

life yeah that's quite it's quite

15:37

shocking to me because my name is

15:39

something that we don't choose and it

15:40

seems to be so simple and slightly

15:42

irrelevant yeah

15:43

yeah it's it's true I mean there are

15:45

lots of different ways names influence

15:47

us

15:47

um one of these little demonstrations

15:49

that I do when I give talks on this

15:51

subject is I'll I'll present the letters

15:53

of the Roman alphabet the 26 letters

15:55

that we we understand to be the letters

15:57

in the English language and I'll ask

15:59

people to think about their three

16:00

favorite letters

16:02

and then I say now put your hand up in

16:04

the room if one of those at least was

16:06

the first letter of your first name

16:08

middle name or last name and almost

16:09

every hand goes up so these are letters

16:11

who has preferences for letters it's a

16:13

bizarre thing to have to answer but we

16:15

do and it's because this that these

16:18

letters are such a strong expression of

16:20

who we are it's a it's a part of our ego

16:21

that's contained in the letters of our

16:23

name and so even that alone shows the

16:26

power of names over us that they are

16:27

such a strong reflection of who we are

16:29

and our identity uh so that's the first

16:31

thing and you find interesting effects

16:33

from this actually if you look at the

16:34

Hurricanes that we name in the U.S

16:37

or that you name around the world in

16:38

other places you get much more donation

16:40

Aid if the hurricane name matches your

16:44

initial so they found that when

16:46

Hurricane Katrina came through and

16:48

devastated New Orleans people whose

16:50

names began with a K donated way more

16:52

than people whose names didn't begin

16:53

with a k the same for a whole lot of

16:55

other hurricanes with other initials the

16:57

other big thing is the ease with which

16:58

people can pronounce your name so that

17:00

seems to have a really big effect on all

17:02

sorts of outcomes if people can

17:03

pronounce your name there's this kind of

17:05

sense of familiarity it's if that's the

17:08

the breaking of the ice happens over

17:10

that first pronunciation of your name

17:12

obviously the easier it is to say the

17:13

name the less anxiety you have about it

17:16

I guess the more smoothly that breaking

17:18

of the ice goes and there's a lot of

17:20

evidence from some of my own research we

17:21

looked for example at how quickly people

17:23

rise up through Law Firm hierarchies how

17:26

quickly do they become partners

17:28

and there's a period in the middle of

17:30

careers in like the about the 10th to

17:33

the 20th year of a career for a lawyer

17:35

where there's a premium you're much more

17:38

likely to become a partner several

17:40

percent more likely to become a partner

17:41

earlier if your name is pronounceable

17:43

and I think what's what's happening

17:45

there is

17:46

if I'm a partner at a firm and there are

17:48

a lot of young Associates and I'm trying

17:49

to put together a team if there's

17:51

someone with a name that's easy to

17:52

pronounce and someone whose name I'm

17:54

anxious about pronouncing I don't know

17:55

how to pronounce it I will default to

17:57

the one who's easy to pronounce I'm not

17:59

trying to be rude about it but in that

18:01

moment it just seems easier it's the

18:03

path of least resistance and that's how

18:04

humans act much of the time is there not

18:06

an element of um discrimination and

18:09

Prejudice associated with that because I

18:11

think if a name was easier to pronounce

18:13

it's probably familiar it's therefore

18:15

probably culturally popular they're

18:18

probably like me you know like a Jack or

18:21

like a Stephen

18:22

but if it's a a name that I've not seen

18:26

trying to figure out causality here it

18:28

could be because they're foreign you

18:30

know my mother I always think about this

18:31

my mother's from Nigeria and she could

18:33

have given me like a traditional

18:34

Nigerian name right but she called me

18:36

Stephen and I think

18:39

you know I was also born in Botswana in

18:41

Africa um I think had she called me

18:43

something else my life probably would

18:45

have been quite different in all honesty

18:46

and I worked for four years on

18:49

phones doing like telesales yeah and

18:52

when you call up and your name is

18:54

Stephen in the UK and you sound like I

18:57

do yeah I think any Prejudice someone

18:59

might have had because of the color of

19:00

my skin or where I'm from

19:03

um

19:04

vanishes is there any evidence to

19:05

support that yeah so there are two

19:07

things one thing is absolutely the

19:09

Prejudice that goes along with having a

19:10

foreign sounding name uh and there's

19:12

evidence for example in the United

19:14

States there's a study where thousands

19:16

of CVS were mailed out and applications

19:19

for jobs either with a traditionally

19:21

white name or a traditionally black name

19:23

as we think of them in the United States

19:24

based on the demographic naming Trends

19:26

and especially for the ones that were

19:29

kind of in the middle of the pack not

19:30

especially strong and not especially

19:32

weak there's a huge premium to having

19:34

the traditionally white name so there's

19:36

a lot of prejudice that goes on with

19:37

naming but also in the studies we did we

19:39

went out a partial out this specific

19:42

effect of fluency of how easy it was to

19:44

pronounce so we restricted our analysis

19:46

in the one case to just white lawyers

19:49

who were born in that particular country

19:51

and so you find the same effect even

19:53

there that the white lawyers with white

19:56

names that were easier to pronounce

19:57

tended to do a little bit better but

19:59

you're right I think a huge part of it

20:00

is prejudice and discrimination what

20:02

about our environment our surroundings

20:04

how does that have an impact on how

20:06

we're feeling in our behavior from from

20:08

what you learn writing your first book

20:09

yeah so I focused a lot on uh physical

20:12

environments things like natural

20:13

environments the power of nature to to

20:16

replenish Us in general which which

20:17

sounds like a kind of non-scientific

20:20

idea but there's a huge amount of

20:21

science to this idea that

20:23

if you happen to spend a lot of time in

20:25

urban environments and then you go to a

20:27

place where you have say a running

20:28

stream or win through the leaves on a

20:31

tree or something like that it's deeply

20:34

replenishing it it has all sorts of

20:36

amazing psychological and emotional

20:38

effects I was also very very interested

20:40

in the effects of of the weather and of

20:43

colors around us and how those shape our

20:45

our experiences of the world so there's

20:48

a some of it's not all that surprising

20:50

but uh you see even in baseball matches

20:52

in the United States when the game is

20:54

being played on a warmer night there is

20:56

more aggressive behavior you see huge

20:59

rises in crime things like that on hot

21:01

nights

21:02

um and then with colors you know that's

21:04

really the centerpiece of the book I'm

21:06

colorblind so I've always been

21:07

fascinated by color but the title of the

21:09

book drunk tank pink is specifically

21:11

about this color that is used to paint

21:13

the inside of jail cells in some places

21:15

and it's a color that's supposed to

21:17

pacify people it's like this bright

21:19

bubble gum pink color and they've found

21:21

quite a lot of evidence for the last 30

21:22

or 40 years now that there's something

21:25

about this color that does seem to calm

21:27

people down at least initially pink it's

21:29

bright bubble gum pink yeah

21:31

and it sedates people briefly and then

21:34

they go then there's a backlash effect

21:36

but yeah oh really yeah they found that

21:38

if you leave people in there for too

21:39

long apparently there's a backlash yeah

21:42

hitchhikers should wear red

21:44

yeah this is uh this is a research

21:47

looking at how how essentially

21:49

attractive we are to other people

21:50

depending on the colors we're wearing

21:52

um and the the early studies were done

21:54

on online dating platforms where you

21:55

have the same picture of a person and

21:57

you you photoshop the shirt they're

21:58

wearing this is true for men and women

22:00

and it doesn't matter whether they're

22:01

trying to attract men or women but

22:03

there's something about the color red in

22:05

particular that's really attractive to

22:06

humans and actually to other animals too

22:09

um and when you see the color red it

22:12

inspires a kind of approach oriented

22:15

behavior so where you might have passed

22:17

that person by if you're thinking about

22:18

dating apps and you're swiping there's

22:20

something about the color red that's

22:21

that slows you down and attracts you and

22:24

in the context of hitchhiking it has a

22:26

similar effect especially when you you

22:27

have a heterosexual male driving and you

22:30

have a woman wearing a red shirt you get

22:32

a very strong effect so if I'm trying to

22:34

find a girlfriend or a boyfriend

22:36

you're saying

22:38

make sure they're not wearing red make

22:40

sure they're not wearing red well if

22:42

they're wearing red you've got to ask

22:43

yourself am I attracted to the red shirt

22:44

or am I attracted to the person whereas

22:46

if they're wearing another color it's

22:47

much more likely to be an unbiased

22:49

unvarnished opinion of them but if I

22:51

want to attract the opposite oh if you

22:53

want to attract wear red yeah okay

22:56

that's useful to know yeah

22:58

I am not single but um

23:01

yeah oh but even for your partner this

23:04

is probably why Conor McGregor's has

23:06

this famous saying where he says it's

23:07

red panty night all right so when he

23:09

wins a fight he I think he said it on

23:11

the microphone to Joe Rogan he said oh

23:13

it's red panty night tonight which means

23:14

that him and his wife are going to be

23:15

intimate yeah yeah but red is always for

23:18

whatever reason in society been

23:20

seductive hasn't it's always been as it

23:22

relates to lingerie I wonder if lingerie

23:23

sells are more in red than others

23:26

quick one before we get back to this

23:28

episode just give me 30 seconds of your

23:29

time

23:30

two things I wanted to say the first

23:32

thing is a huge thank you for listening

23:34

and tuning in to the show week after

23:36

week means the world to all of us and

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absolutely never had and couldn't have

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regularly and have hit that subscribe

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you hit that subscribe button here's a

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promise I'm going to make to you I'm

23:59

gonna do everything in my power to make

24:01

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24:03

the future we're going to deliver the

24:05

guests that you want me to speak to and

24:07

we're going to continue to keep doing

24:08

all of the things you love about the

24:09

show

24:10

thank you thank you so much back to the

24:13

episode so getting getting to the topic

24:15

of being unstuck then which is what the

24:17

anatomy of a breakthrough is all about

24:19

what does it feel like when someone is

24:21

stuck so how do I know if I'm stuck what

24:23

is there an emotional sort of you know

24:25

sensation yeah it's an interesting

24:27

question so it's it's subjective you

24:31

know if you're Stucky you can feel it

24:32

because you could be in the same

24:33

situation and not feel stuck I'll give

24:35

you a good example of this I had a

24:37

conversation with Malcolm Gladwell who

24:39

was telling me about his dad who is a

24:41

math professor and his dad was trying to

24:43

solve a math conundrum for 30 years

24:46

by external definitions he was stuck for

24:49

30 years because he couldn't solve this

24:51

math puzzle which is a common experience

24:53

for math professors I imagine but he

24:55

loved it he didn't think of himself as

24:57

being stuck that for him was the process

24:59

that was why he went to work and why he

25:02

kept doing what he was doing and so you

25:04

know I if I thought about being stuck in

25:06

something and not making meaningful

25:08

progress objectively for 30 years the

25:10

idea drives me crazy but for his dad for

25:13

Malcolm's dad that that was something

25:15

that was really appealing he really

25:16

enjoyed that process and so I think a

25:19

lot of of dealing with being stuck at

25:22

first is getting your head around what

25:23

it means to be stuck and figuring out

25:25

that usually it's not as big a deal as

25:26

it seems it might be and once you come

25:29

to grips with the emotional part of it

25:31

you can usually bring some sort of

25:33

strategies and actions to bear and and

25:35

to start to move yourself I'm convinced

25:37

of that and that's that's why I wrote

25:38

the book because I think there is a way

25:39

to get unstuck in almost every case

25:41

what is the in your view the

25:43

relationship between perseverance

25:44

becoming unstuck or knowing when to quit

25:47

yeah I mean there's a there's an amazing

25:49

cottage industry on both sides of that

25:52

spectrum of books that are being written

25:53

that I think are excellent books that

25:55

make the case for for both of those ends

25:57

of the spectrum you've got Angela

25:58

Duckworth's grit which is all about

25:59

sticking through and and continuing on

26:02

and I think anatomy of a breakthrough

26:03

leans in that direction and then you've

26:05

got Annie Duke who wrote the book quit

26:07

which is about quitting the fact that

26:08

we've got so many options all the time

26:10

most of us why would you keep doing the

26:12

thing you're doing if it's not working

26:13

out for you you should probably do

26:15

something else now they're both very

26:17

sophisticated thinkers they wouldn't say

26:18

you should always persevere or always

26:20

quit

26:21

but it's a great question how do you

26:23

know when you are stuck that it's time

26:25

to persevere versus time to quit and I

26:27

think it's worth thinking about a the

26:29

opportunity cost so what are you leaving

26:31

behind is there something else that's

26:33

very obvious that would be an easy thing

26:35

to jump to that would require leaving

26:37

behind the thing that's making you stuck

26:38

and if that idea seems really appealing

26:40

as it did for me when I was doing

26:42

Actuarial science and wanted to jump

26:43

away from that then you should probably

26:45

consider moving on but the the research

26:48

basically shows that almost always

26:51

it's a good idea to persevere beyond the

26:53

point where you say this is hard and

26:55

it's not feeling good and I feel stuck

26:57

how long you should do that is another

26:59

question I think one of the the guides

27:01

that should should be useful in

27:03

determining that is to ask yourself

27:05

if there's an end state that I'm trying

27:07

to approach am I getting closer to it

27:09

across time you know if I'm I'm learning

27:11

a new skill is the Delta between where I

27:14

am and where I'd like to be shrinking

27:15

over time the gap between those two

27:18

shrinking or is it staying the same or

27:19

is it even getting larger and if it's

27:21

staying the same or getting larger then

27:22

I'm probably not getting closer and

27:24

that's that's a good a good indication

27:25

that I should probably quit it's time to

27:27

move on I've thought a lot about this

27:29

and in my last book I wrote a chapter

27:31

about quitting and I was trying to

27:33

figure out why I appear to be quite a

27:35

good quitter I'm well known for quitting

27:38

school my first company my second

27:40

company

27:41

um university after one lecture and this

27:44

is the quitting framework I try to draw

27:45

up okay I'm gonna just slide it across

27:48

the desk and please ask me if you've got

27:49

any questions

27:50

so there's two kind of routes you can

27:53

get on the quick framework is it are you

27:54

thinking of quitting because it's hard

27:55

you're running a marathon it's the last

27:57

mile of the race it's hard but it's

27:58

worth it yep so if it's hard and it's

28:00

not worth it quit if it's hard and it's

28:02

worth it stay the course

28:04

um going down the other side it's that

28:06

could be a relationship a place you're

28:07

living the job you have as an actuary

28:08

whatever yeah um

28:10

so so this this framework seems to me

28:13

unassailable in other words there's

28:15

nothing I can't imagine that anything

28:17

here could be disagreed with because it

28:18

makes total sense and it's nice and

28:20

Broad it's it's nice and Broad right

28:21

yeah you can imagine any situation being

28:23

folded into it I the other thing I quite

28:25

like about it is that uh this

28:28

distinction between it's just hard and

28:29

it sucks is is very Central to a lot of

28:31

the ideas in in my book and I think if

28:33

something sucks it's emotionally

28:35

unrewarding and you hate it and you're

28:37

grinding through it

28:39

most of the time you should quit and and

28:41

you have here this one limb to your

28:43

model that says if you can make it suck

28:44

less continue on very often yeah right

28:48

talking to your boss right exactly and

28:49

so there's there's Great Value in asking

28:51

that question but uh it's just hard part

28:53

I'm focusing on because a huge part of

28:56

this book is about how hardship is the

28:59

first step in making something good yeah

29:01

good stuff happens when things are hard

29:03

and because we're human and we have been

29:06

evolutionarily I don't know pinned into

29:09

the situation where hardship is seen as

29:11

a problem like we're using too many

29:13

resources don't do something that's

29:15

harder than it needs to be we're very

29:17

used to that it's not true about

29:18

everything we do but it's true about

29:19

enough things that we misinterpret

29:21

hardship or hardness for being a problem

29:24

whereas in many domains the good stuff

29:27

only happens almost every time after it

29:30

gets hard

29:31

um in in many domains for human growth

29:35

and otherwise in your book you talk

29:37

about how

29:39

you know you kind of debunked the idea

29:40

that young people

29:43

um start the best most culturally

29:45

valuable

29:46

companies we tend to think that it's

29:49

like 21 year olds in their bedroom that

29:50

are starting all the great

29:52

tech companies for example but you show

29:53

that

29:55

a couple of failures is actually seems

29:57

to be correlate with success yeah

29:59

and there's a you know that whole

30:01

section felt like a bit of narrative

30:02

shift

30:04

yeah I mean it was it was a it was a big

30:06

thing for me that um

30:08

you know one of the ideas that's very

30:10

prominent in my field is this

30:11

availability heuristic it's this idea

30:13

that you pay a lot of attention to

30:14

what's most available in the world this

30:16

is an old idea from uh from Danny

30:18

Kahneman and amosversky behavioral

30:21

decision researchers and um the thing

30:24

that we see a lot of is very successful

30:26

young people because they're interesting

30:28

they're fascinating stories so you you

30:30

you're interested in them and a lot of

30:32

the biggest companies I think are run

30:33

especially tech companies by quite young

30:35

CEOs or people who began when they were

30:37

young

30:38

and so we fixate on them and they're

30:40

available in our minds we see

30:41

documentaries about them we read about

30:43

them all the time

30:44

but they're they're vanishingly rare and

30:47

so what you find is that the the age to

30:49

begin a company if you want to maximize

30:51

success if you look at the age of the

30:53

CEOs who tend to be very very successful

30:55

we're talking like mid-40s that's The

30:58

Sweet Spot mid 40s even into 50s and the

31:01

the thing that distinguishes a 22 year

31:02

old from a 45 year old is as you said

31:05

partly failure that by the time you're

31:07

45 you've doubled how long you've been

31:09

alive you've had a lot of time to fail

31:11

and to come back from that and so if

31:13

you're still creating companies you've

31:14

learned something along the way but also

31:16

your life is deeply Rich at that point

31:18

in a way that it isn't necessarily as a

31:20

22 year old you've got a lot of other

31:22

stuff going on good stuff and bad stuff

31:24

maybe and maybe complicated stuff but

31:26

all of it is kind of adding a spice to

31:28

the mix that I think makes your ideas

31:30

thicker in some way and and makes you I

31:33

think better at making certain

31:34

calculations that maybe when you're

31:36

younger you don't have all the

31:37

information for and so that's what you

31:39

find who's more creative young people or

31:41

middle-aged people or old people it's

31:44

interesting so

31:45

young people and I'm thinking especially

31:49

about kids because I have a

31:50

five-year-old and a seven-year-old

31:52

um they are phenomenally creative and in

31:55

part they're creative because they don't

31:56

accept anything they're curious about

31:58

everything my kids will not ask a

32:01

question without a follow-up or five or

32:03

ten or Twenty follow-ups right nothing

32:05

is okay until we've explored it to the

32:07

ends of the Earth and that's amazing and

32:09

that's why kids learn so much so quickly

32:10

they take nothing for granted there's no

32:13

such thing as common wisdom to a kid

32:15

right you can say everyone does it this

32:17

way and they'll be like why but you say

32:19

that to an adult most of us say oh okay

32:21

we assume that what's the done thing the

32:24

way the herd is behaving is that way for

32:25

a reason even though often it's just

32:27

accidental or it's just the easiest

32:29

thing or whatever

32:30

and so I think very very young people

32:32

are tremendously creative because they

32:34

push back a lot but one of the really

32:36

interesting things for me in this book

32:38

is that I found people from Young

32:40

adulthood all the way through to very

32:42

old adulthood

32:44

um

32:44

very later in their lives who are

32:47

experimentalists by Nature they take

32:49

nothing for granted and they constantly

32:51

question and so they are way more

32:54

creative because they ask more questions

32:56

but then they then they say okay so here

32:58

are 10 options how do I know which one's

33:00

the best I'm going to inhabit each one

33:02

for two months and then you know in in

33:04

two years I'll know the answer and they

33:06

they do this serially and some of them

33:08

become Olympic athletes even if they

33:10

don't physically have the stature for it

33:12

because they're so good at finding new

33:14

techniques I talk about one of them in

33:15

the book some of them become business

33:17

Titans because they say that everyone

33:19

else is doing this thing and assuming

33:21

it's right here's a different thing

33:22

that's way better and I know that

33:23

because I've tried all the other options

33:25

and and they they end up being really

33:27

successful because that Curiosity that

33:29

you have in childhood when you carry it

33:31

over into adulthood it's kind of like a

33:32

superpower and so I I think um it's more

33:36

about the questions you ask than your

33:39

age I I couldn't agree more and it's one

33:42

of the most the things I I constantly am

33:44

trying to figure out how to get my team

33:46

when you said to me that there's a group

33:47

of there's a certain type of person that

33:49

just continues to keep asking why is the

33:50

age I was like can you introduce me yeah

33:52

because I'd love to hire them because

33:54

that's exactly you think about what

33:56

Innovation is at its core and it's that

33:58

that reject that kind of rejection of

34:00

convention yeah and that harder road

34:03

which is to try and reason up from first

34:05

principles per se yeah um you mentioned

34:08

an athlete yeah who are you referring to

34:10

yes there's an athlete Named Dave

34:12

burkhoff he was a an Olympic athlete in

34:14

the 1988 and 92 games

34:17

uh 88 in Seoul and 92 in Barcelona he's

34:20

a backstroke swimming swims 100 meter

34:22

backstroke and then some of the medley

34:24

races and I spoke to him for a while on

34:27

the phone to understand his experiences

34:29

because he um

34:32

he he doesn't look like a lot of other

34:33

backstroke swimmers they tend to be very

34:35

very tall the average world record

34:38

holder is six three to six four so quite

34:40

tall he's about 5 10. which is a big

34:44

difference in in professional Avenues if

34:47

you're thinking about it Olympic

34:48

athletes and um when he was when he was

34:51

a student in the mid 80s he was at

34:52

Harvard which is not a place you really

34:54

go if you're going to be a champion

34:55

swimmer it's a place you go for

34:57

intellectual experiences but it's not

34:58

the best athletic School generally

35:00

speaking but he had a coach there who

35:03

encouraged him to be curious to ask a

35:05

lot of questions and burkhoff was

35:07

naturally like this so he he would say

35:09

to his coach why would I why do I need

35:11

to swim that way like why don't I try

35:13

like 10 other ways to swim let's tweak

35:14

my technique in all these different ways

35:16

and see what works best and what he

35:18

ended up doing was he discovered that

35:20

you swim about 80 I think it's like 88

35:23

faster when you're fully submerged under

35:25

the water than when half of your body is

35:27

above the water and half is below which

35:29

makes total sense from a physics

35:30

perspective but most backstroke swimmers

35:33

the way they swim is they push off the

35:34

wall

35:35

and the minute they do that their body

35:37

starts to fight for oxygen because

35:38

they're under the water and so your

35:39

instinct is to pop up as quickly as

35:41

possible but if you can train yourself

35:43

to deal with the oxygen deprivation

35:46

you stay underwater for longer and you

35:48

swim much faster so burkhoff developed

35:51

this technique called the burkhov blast

35:53

off it was known as where he would swim

35:55

underwater for the first 40 meters of a

35:57

hundred meter race so 40 percent of the

35:59

race almost half of the almost a full

36:02

lap of the Olympic pool and then he

36:04

would come up there and then he would

36:05

keep swimming and he broke World Records

36:07

he wasn't the best swimmer in terms of

36:09

his physique but he was the best swimmer

36:11

strategically and he had spent years

36:13

experimenting to find this technique and

36:16

then of course all the other athletes

36:17

saw the same thing and they started

36:18

doing the same thing and so it became

36:20

more competitive but in the interim he

36:22

won gold medals at two Olympic Games

36:25

he won a bronze he was the world record

36:28

holder multiple times so you know that

36:31

questioning led someone who in certain

36:33

respects at least physically shouldn't

36:35

have been the world record holder to be

36:37

just that the question I ask is how do

36:40

you teach someone to be that kind of

36:41

person how do you teach someone to be

36:43

more experimental and to be more Curious

36:46

and to ask why more because just from my

36:48

observation from what I've seen over the

36:51

last I don't know 10 years in business

36:52

and I think about all the teams I've had

36:54

and all the people we've hired which is

36:56

more than a thousand

36:57

some people just have it yeah some

37:00

people just have a almost like a

37:01

cognitive but default towards being

37:05

curious about the possibility of a

37:07

better way and then some people

37:08

regardless of how many times you you ask

37:11

for that behavior or you might ride it

37:13

on the wall or you might say that it's

37:14

our values they just don't naturally

37:17

demonstrate that Curiosity

37:19

yeah I mean there's an individual

37:21

difference variable that you're

37:22

describing that's real and and with

37:24

every construct when we talk about a

37:26

desirable human trait there's going to

37:27

be variance right creativity uh

37:30

addictive personality and so on all of

37:32

these things are going to vary on a

37:33

spectrum some things that are educable

37:35

you can you can sort of teach them you

37:37

can make people better at them so if

37:39

you're at a three out of ten you can

37:40

become a six out of ten or maybe even a

37:42

seven out of ten uh this curiosity

37:44

question though I think

37:46

and I say this as an educator I think it

37:48

can be taught and I think that's

37:50

essentially what we try to do a lot of

37:51

the time that's my course I teach a

37:54

marketing course it's maybe three months

37:56

long if you only come out of that course

37:58

with one thing it's to know the right

38:00

questions to ask you know if you're in a

38:02

business and you're trying to promote a

38:03

product or an idea or to create a new

38:05

product I want you not necessarily to

38:07

know the answer but at least to know

38:09

what the questions should be and so I

38:11

think it's the job of Educators the job

38:13

of books the job of whatever information

38:15

you get in the world to train you in

38:17

that direction and so if I were going to

38:19

say there's one thing we should train

38:21

people in a business context you know if

38:22

you have a new employee

38:24

it's certainly the on on the job stuff

38:27

is important you know like learn the

38:28

skills that are important to this

38:29

specific job if there are technical

38:31

skills but the most important General

38:33

skill

38:34

know the right questions to ask and

38:36

constantly ask so here's one way you do

38:38

that is you say I want you to to look at

38:41

this thing whatever this thing is

38:43

um it could be it could be your

38:45

framework that you showed me the

38:46

quitting framework I would take everyone

38:48

who I'm considering hiring

38:50

and as a diagnostic tool I'd have them

38:52

look at it and say tell me one thing

38:53

that's not right with the framework or

38:54

that you think could be improved

38:57

do it again now give me a second thing

38:59

what about a third thing and if they

39:00

can't do it the first time coach them

39:02

through it work work through it with

39:04

them but don't just do it with your

39:05

framework do it with

39:07

find 10 ad campaigns say imagine you're

39:10

the chief marketing officer at this

39:11

company what's one thing you could do

39:13

differently that maybe isn't better but

39:15

at least is worth asking let's ask that

39:17

question

39:18

and and if you do that enough times

39:20

everyone becomes more Curious it becomes

39:23

the Habit that's the way you interact

39:24

with the world so I think it to a large

39:26

extent can be taught that's the that's

39:28

kind of the thing I I was reflecting on

39:31

is do you have to even tell someone to

39:33

look at the framework and then find

39:34

something better because I'm in search

39:36

of the person that looks at the

39:37

framework and goes Steve I found

39:38

something better

39:39

those people are amazing they are they

39:41

do exist they do exist and I found some

39:43

of them and that's that's Dave burkhoff

39:46

right no one said to him you have to

39:47

question whether the way everyone swims

39:49

the back stroke is the best way

39:51

uh and I found a few people like that

39:53

but they are vanishingly rare there

39:55

aren't that many of them who really make

39:57

that their kind of life's philosophy

39:59

experimentalism as a philosophy but

40:01

there are some a lot of them actually

40:03

end up going into Academia and into

40:05

science because they want to know they

40:07

want to know the answers yeah they just

40:08

want to know they're curious to the ends

40:09

of the Earth but

40:12

for the rest the other 99 of people who

40:14

aren't like that I think you can lift

40:16

them all up from a three out of ten four

40:18

out of ten to a seven or an eight maybe

40:21

not a nine or a ten

40:22

but if your whole Workforce is people

40:24

who are seven or an eight out of ten on

40:25

curiosity it's much better than having

40:27

the most theater three so I think you

40:29

can move the needle a little bit and

40:31

those that small minority tend to

40:36

provide so much value for the

40:39

less experimental majority yeah you know

40:41

like because I I think about we have

40:43

this group and all of my companies

40:45

called Ever Changing landscape and the

40:47

whole point of the group is when we see

40:48

something changing in the world or you

40:51

know might be a new update to a platform

40:52

or something within our industry has

40:54

changed it could be an update or a

40:55

feature or whatever

40:57

take it from where you've seen it and

40:58

just share it with the rest of the

40:59

company and you see in these groups that

41:01

we have that it's really a small cohort

41:05

educating everybody else so let's say

41:07

there's 100 people in the slack Channel

41:09

yeah I'd say there'd be

41:12

five people that were super prolific and

41:14

there'd be 15 that were kind of you know

41:17

yeah kind of doing it and then you know

41:19

then it'd be another 30 25 that do it

41:23

sometimes and then there's kind of a

41:25

solid 50 that don't ever do it and they

41:27

don't seem to have that sort of Natural

41:29

Curiosity I always think as a CEO I need

41:31

to like find more of that five percent

41:33

because the the disproportionate value

41:36

they can add by finding as I said to you

41:38

before recording this podcast just a

41:39

tiny tweak that changes our trajectory

41:41

is profound here's here's my advice on

41:44

that I think I think you're exactly

41:46

right about the distribution and we see

41:48

this in a lot of cases uh I talk in the

41:51

book about the 80 20 rule the Pareto

41:52

Principle that most of the gains come

41:54

from the small minority and so on and we

41:56

know that like if you're a business

41:57

often the vast majority of your sales

42:00

come from the tiny minority of customers

42:02

and so on so we know this is true

42:04

and in the Casio where you say 50 of

42:06

people are not doing the work on the

42:07

slack Channel

42:09

you could break that 50 down into I

42:11

think two broad groups there's one group

42:13

that's just

42:14

the way that kind of person approaches

42:16

life is to just not be very motivated

42:18

and there's nothing there's not much you

42:20

can do about that part right if they

42:22

come to work because they see it

42:23

entirely as an extrinsic

42:25

reward for their time that they come and

42:28

they get paid and that's just what

42:30

they're doing and it's a day job

42:32

you're never going to teach them to be

42:34

curious but there is a group of people

42:36

in that 50 and I I think it's probably

42:38

sizable especially at a company like one

42:40

of your companies

42:42

those people want to be better they want

42:45

to do a better job at this they maybe

42:46

don't have the skills today but if you

42:48

show them they will latch onto it and

42:50

they will get better at it and it's the

42:52

the most important thing you can do as a

42:54

as a leader in organizations is to not

42:58

just find the people who are talented

42:59

versus not talented but to find the

43:01

people who don't yet have whatever you

43:02

would consider to be the talent and to

43:04

separate them into those who really want

43:06

to be their talented ones and those who

43:08

just actually don't care that much

43:10

they're just there to do the bare

43:11

minimum

43:12

and that's where I think you're pouring

43:15

your your attention and education into

43:17

that that first set of people who are

43:20

motivated is key do you think you can

43:22

teach someone to be curious about

43:23

something because I wonder you know

43:25

people go home and they choose what they

43:27

watch on YouTube and what they read

43:28

about yeah and what they consume on

43:29

Netflix that kind of seems to be the

43:31

purest indication of what they're

43:32

actually curious about the stuff they

43:33

they dealt lean into in their free time

43:35

so we've got some people in our team

43:37

even here that are you know here now

43:38

that when they go home they're learning

43:40

about cameras and how to shoot video

43:42

video and all those kinds of things

43:45

um and then you might have someone in

43:46

the same team that goes home and just

43:47

wants to watch keeping up with

43:49

Kardashians you know it's soft it's

43:52

quite obvious I think everyone could

43:54

agree that the the first person who has

43:55

a Natural Curiosity towards the subject

43:57

matter outside of their professional

43:58

Pursuits is going to achieve more in

44:00

their professional Pursuits so could you

44:02

and you know I have to pref have to

44:04

provide some Nuance here that it doesn't

44:06

matter if someone goes home and watches

44:07

keeping up with Kardashians they'll be

44:08

useful in other ways because they'll be

44:10

getting sort of creative insights

44:11

outside of the industry like you said

44:14

but I do believe that those that are

44:16

curious about the thing they do

44:17

professionally will go the furthest yeah

44:20

so I think with curiosity in general if

44:24

you like if I I don't know much about

44:25

cameras I just have my phone and I use

44:27

it as a camera that's about all I know I

44:29

just push buttons

44:31

and so I'm not that curious about them

44:33

but if you give me

44:35

let's say the most educated camera

44:37

Consumer in the world is at 100 if you

44:40

take me from zero percent where I am now

44:42

to 10 or 15 percent

44:44

I then know enough to start to develop

44:46

curiosity part of the problem with being

44:48

a novice is you don't even know what's

44:50

interesting about the thing like if you

44:52

if you don't drink red wine

44:54

and then you at some point you start

44:56

drinking you're like oh there are

44:57

different varietals that's interesting

44:59

oh even within that varietal it turns

45:01

out there's a difference between Napa

45:03

and burgundy or whatever and as you get

45:06

more knowledgeable about the subject the

45:08

nuances become interesting to you

45:09

because they mean something like I I

45:11

this happens with music all the time

45:13

like if you love a kind of music

45:15

especially if it's the kind of music

45:16

that most people don't listen to

45:18

you try to show someone else that music

45:20

and you play your two favorite songs

45:22

they'll be like they both sound the same

45:24

it's the most frustrating thing as

45:25

someone who likes something a lot who's

45:27

really passionate and it's true for art

45:30

and movies and whatever else so

45:31

everyone's like yeah whatever it's like

45:33

it's same same it's all just part of the

45:35

genre

45:36

but once you develop a taste for it and

45:38

you get curious and you get into it

45:40

that's when you start to see the real

45:41

life of it and so I think you're the job

45:43

of someone who wants others to be

45:45

curious about a topic or to develop

45:46

Curiosities is to make them not the zero

45:49

percent to make them at the 10 or 15 or

45:52

20th percent that then prompts them to

45:54

want to figure out the rest

45:55

because you don't get there from zero

45:57

you talk about maximizing and

45:59

satisficing you believe there are two

46:02

outlooks on success this is part two of

46:04

your business um your book The the heart

46:06

section and it there seems to be some

46:09

kind of through line between

46:10

experimenters and non-experimenters and

46:13

maximizes and satisficing yeah

46:17

satisficing yeah that's right yeah so

46:19

this this idea it's an old idea it's

46:22

about 70 years old now but it's the idea

46:24

that um broadly speaking when you make

46:26

decisions or make choices you can be

46:28

either a maximizer on one end of the

46:30

spectrum or a satisficer a maximizer is

46:33

someone who says about everything I need

46:35

the very best I need to spend a lot of

46:37

time and energy figuring out the best I

46:39

need to produce the best if I'm choosing

46:42

what food to eat or what job to have or

46:44

whatever everything's got to be the very

46:46

very best I'm going to maximize I'm

46:47

going to make it as good as it can

46:48

possibly be and I'm going to bring the

46:50

resources required to make that happen

46:53

satisfices of people who say

46:56

you know there's a level that's good

46:58

enough it's not perfect but it gets over

47:00

the bar and it's going to be a different

47:02

bar for different things if it's an

47:03

important thing the bar gets raised and

47:05

it'll it's lowered for less important

47:07

things but as soon as I find an option

47:08

that's good enough I'm going to take it

47:10

and then move on with my life

47:11

and then there are people who are kind

47:13

of in the middle who say about some

47:15

things like my partner that I choose or

47:17

if I'm going to choose what job to have

47:20

or which which country to live in those

47:22

are really important whether to have

47:23

kids those are important questions I'm

47:25

going to maximize on those everything

47:26

else

47:28

not that important at least relatively

47:30

speaking I'm going to just find a good

47:32

enough option and what you find is that

47:33

people who satisfy us

47:35

tend to be much happier oh [ __ ]

47:38

not at no the the key is to I mean if

47:42

you maximize on everything I think it's

47:43

paralyzing the key is to know when to

47:45

maximize and so if you satisfy us a lot

47:47

of the time and say let's be honest I

47:49

don't need to status to maximize on

47:51

everything

47:52

then then you're that's the way to do it

47:54

is to know to be able to distinguish

47:56

between the two so if you're a chronic

47:58

maximizer about absolutely everything

48:00

there's a lot of evidence that you're

48:02

likely to get stuck on small unimportant

48:04

things

48:06

depression is that um a trait of

48:08

maximizes yeah absolutely High achieving

48:12

yeah I mean so what what ends up

48:14

happening is it's the same as

48:15

perfectionism that's basically what it

48:16

is it's the it's the choice-based

48:18

version of perfectionism where you never

48:20

live up to your own standards which on

48:22

the one hand produces very good things

48:24

because you're always looking upward and

48:25

trying to get better on the other hand

48:28

it's paralyzing and exhausting and to

48:32

live your entire life that way in every

48:34

aspect of your life is problematic Mo

48:37

gauna who came on this podcast talked

48:39

about how we're happy when our

48:40

expectations are met and we're unhappy

48:43

when our expectations are unmet and from

48:45

what I ascertained from what you said

48:47

there maximizers have such high

48:49

expectations that they're often unmet

48:51

which causes unhappiness yeah accurate

48:53

100 yeah that's exactly right my thesis

48:56

my um PhD thesis was on expectations and

48:59

on on how important it is when

49:01

expectations deviate from or when when

49:03

reality deviates from expectations it's

49:06

almost never about the objective thing

49:08

you know like two people could have

49:09

exactly the same thing and feel totally

49:11

happy one could feel totally happy with

49:13

it the other could be devastated by it

49:15

it's all about what you're used to what

49:17

you expect how high your standards are

49:19

so I I think that's that's a very

49:22

powerful human element in in these

49:24

calculations when you're talking about

49:26

experimenters these are people that go

49:28

in search of nuances and ask why our

49:31

experimenters typically maximizes

49:32

because on the other side of the coin

49:34

satisfices

49:37

um they kind of accept it so they might

49:38

be the people that would accept

49:39

convention conventions answer for as

49:42

being yeah I'll just do what has always

49:44

been done yeah I think so I think

49:46

there's some overlap but the thing about

49:48

the people that I found were

49:52

experimentalists constantly asking

49:54

questions it was rarely about trivial

49:56

things it's not like they went and said

49:58

I'm going to go to the supermarket today

49:59

and get a chocolate and I want to

50:01

experiment I want to I want to eat every

50:03

chocolate in the supermarket over the

50:04

next year so that I know for the future

50:05

which one's the best they don't do that

50:07

they say hey I'm a swimmer I want to be

50:09

an Olympian how do I get to be an

50:10

Olympian I'm going to maximize the hell

50:12

out of that and so it's it's about

50:14

finding something that's really

50:15

important to you where it's worth being

50:17

an experimentalist but it would be

50:19

paralyzing to do that with every aspect

50:21

of your life I I think it certainly

50:24

wouldn't work for me

50:25

life crises

50:27

um we're talking about age a second ago

50:29

and I've got a I've got two friends I've

50:32

got one friend that's 29 and another

50:34

friend that's 39 and they're going

50:36

through what appears to be on the

50:38

surface of Crisis yeah and when I read

50:40

your book about how you call it the nine

50:43

ending crisis yeah it all made sense

50:45

what is that yeah so

50:48

this this is some research with a

50:50

colleague of mine Heller hirschfield

50:51

who's also a very good friend at UCLA

50:53

and when we were he was at NYU at the

50:57

time we we went we were sitting in his

50:58

office and I said to him you know

51:01

um I ran a marathon when I was 29. I've

51:04

never run another one I but I ran one at

51:06

29 and I remember thinking

51:08

I have to show myself as I approach 30

51:11

that there's meaning to my life and

51:13

purpose I need a big goal I need to

51:15

train for something and I thought that

51:17

was a really interesting human instinct

51:18

like it was a very productive one I ran

51:21

a marathon which was not a bad thing but

51:23

we were talking about and he said to me

51:25

it seems like maybe at these ages where

51:29

there's a nine at the end of your age

51:31

and you're looking down the Specter of a

51:34

new decade that it pushes you to kind of

51:37

audit your life you ask yourself is my

51:39

life meaningful is it what I want it to

51:41

be are there gaps that I need to fill is

51:43

there something I need to do and so we

51:44

started to find these big data sets that

51:47

had some evidence where we could see

51:49

what ages people were at and looking at

51:50

their decisions and we found all sorts

51:52

of really interesting behaviors when

51:54

people were 29 39 49 59 you get this big

51:58

rise in Marathon running so I wasn't the

52:00

only one there's an over-representation

52:02

of marathon runners especially

52:03

first-time marathon runners who have a

52:05

nine at the end of their age if you were

52:07

already a marathon runner you run your

52:09

fastest marathons in general when you

52:10

have a nine at the end of your age

52:13

um there's also some stuff that's not so

52:14

good so you see a massive rise in

52:16

infidelity so we found evidence that

52:19

there's an over-representation of people

52:21

at those ages who are seeking out

52:23

extramarital Affairs you even see a rise

52:25

in suicide

52:27

so that doesn't mean everyone who's got

52:28

a nine end at their a nine uh ending age

52:32

is at risk of that but it shows in

52:34

general that we we sort of hunt for

52:37

meaning and so the midlife crisis idea

52:39

that maybe when you approach 40 there's

52:40

going to be a big crisis there that may

52:42

be true but we also found this kind of

52:44

cyclical decade every decade you get

52:47

this this sort of miniature nine ending

52:49

crisis

52:51

I was the in the best shape I've ever

52:53

been in my life when I was 29. that was

52:55

the year that was the year I got closest

52:56

to having all eight ABS 30 has it been

53:00

great not as great

53:02

so I was wondering as you said that if

53:05

uh what happens when

53:08

the year after you know if 29 is often

53:10

some of our most productive achievements

53:12

or Affairs yeah does that means 30 40 50

53:14

is when we we chill a little bit it

53:16

varies a little it's funny so what you

53:18

see is it's sort of like a wave and the

53:20

peak of the wave is at nine but there

53:22

are some people who it only Dawns on

53:23

them when they actually hit the zero

53:25

ending age some people it starts at the

53:26

eight ending age it's really when you

53:28

get to like

53:29

34 35 36 44 45 46 right in the middle of

53:35

the decade when you see the the trough

53:37

for all of these kinds of behaviors

53:39

we're sort of most in our lives and

53:41

doing our thing and not really

53:42

questioning as much which I mean we

53:45

found that fascinating that that just

53:47

the accident that we happened to count

53:48

using a base 10 system means that every

53:50

10 years we we Zoom back and ordered our

53:54

lives in this way

53:55

it's such an intro because it doesn't

53:57

the number is such a an irrelevant thing

54:00

in the context of your physiological

54:01

Health your metabolic Health but symbols

54:05

symbols matter and you talk about

54:07

symbols in your first book as well yeah

54:09

and we don't appreciate how much symbols

54:12

sway our life in fundamental ways do we

54:14

yeah no that's right that's true and and

54:16

I think you know even these numbers are

54:19

symbolic they have symbolic meaning for

54:21

us it's something when you say I'm in my

54:24

30s it's different from saying I'm 28 or

54:26

29. even if it's just a year apart or

54:29

even a few days apart and it's the same

54:31

with what it means to be in your 40s

54:33

it's symbolic for a time of life and and

54:35

certain expectations about what that

54:36

time of your life is supposed to be and

54:39

so I think that's what happens we talked

54:40

about expectations that you you're

54:43

suddenly in your 40s or your 50s or your

54:45

60s and then you say what does that mean

54:47

and where here is where my expectations

54:49

are I should have the following things

54:51

maybe a certain amount of money a

54:53

certain career status maybe a partner

54:55

maybe kids

54:56

and then do you have those things and if

54:58

you don't

54:59

then you get this kind of acting out

55:01

Behavior some of it productive that

55:03

tries to remedy the problem perhaps you

55:06

try to get fit and run a marathon but

55:07

sometimes for some people it's not very

55:09

productive Behavior I know this more

55:11

than most because I started in business

55:12

at 18 and you can imagine

55:15

um when I was on BBC News night

55:19

and they introduce you and he's only 18

55:22

years old my business is making zero

55:24

money yeah but they were just blown away

55:25

because of expectation of what an 18

55:27

year old should be doing and then I had

55:28

that throughout my career and he's only

55:30

25 and he's got a thousand and he's only

55:32

20 and then he's only 29

55:36

and then it's stuff Stephen is an

55:38

entrepreneur

55:40

and I'm like listen one day has changed

55:42

and suddenly no one's Introducing Me by

55:44

my age he was 29 and 30. the

55:46

expectations of a 29 year old running a

55:48

business and how big that business might

55:49

be and how many team members and revenue

55:51

versus the 30 year olds you go huh you

55:53

better be a billionaire or else we're

55:55

not going to mention his age I'm in my

55:57

early 40s and it's the same thing as an

55:59

academic you know if you're a professor

56:00

in your 30s that's you're young and then

56:03

you hit suddenly one day you're 40 and

56:04

they're like ah yeah you're a professor

56:07

whatever

56:08

when you wrote about symbols in your

56:09

first book what were some of the most

56:10

sort of surprising things in terms of

56:12

how powerful and inspirational they are

56:14

with us to us without us even knowing uh

56:18

well you know as a marketing Professor

56:19

I'm very very interested in how symbols

56:21

play a role in branding and in conveying

56:24

ideas really succinctly I think that the

56:26

the simplest way to convey an idea is

56:28

with an image and the images that are

56:30

the most powerful are often in symbolic

56:33

form a lot of them are very negative

56:34

images that we get from symbols they're

56:36

associated with ideals that we don't

56:38

like for example

56:40

um you know like uh something like a

56:42

swast sticker is a it's a terrible

56:44

symbol the way it's used or has been

56:46

used for the last almost 100 years now

56:49

um but the amount of meaning that's

56:50

conveyed in those symbols is is

56:51

tremendous

56:53

um and so it's

56:54

there's a there's a sort of terrible

56:56

power to symbols they can shape behavior

56:58

in all sorts of ways one of the studies

56:59

I did

57:01

um looked at people who were religious

57:04

versus not religious and then showed

57:06

them a religious symbol and then asked

57:08

them to do a behavior that was either

57:10

going to be done honestly or dishonestly

57:12

we were essentially measuring whether

57:13

they were going to behave honestly and

57:15

for those religious people seeing that

57:17

symbol kind of clicked something for

57:18

them and they became much more honest

57:21

so in general they might have had an

57:23

honesty level of 50 but you show them

57:25

that symbol even subtly in the

57:27

environment around them and suddenly

57:29

they become much more honest so these

57:30

these things are constantly swimming

57:32

around us and and gently nudging our

57:34

behavior in different directions

57:37

it almost reminded me a little bit of

57:38

the um the thing you wrote about in that

57:40

book about how when people are shown a

57:42

picture of eyeballs at like a free snack

57:46

bar where they can take what they want

57:47

they're much more honest about their

57:49

decisions because eyes again in a way

57:51

are a symbol yeah they're a symbol of

57:53

the tribe maybe yeah of being watched of

57:56

feeling like you're being watched I

57:57

there's um there's some really

57:59

interesting evidence from this uh

58:02

looking at um using eyeballs to get

58:05

people to behave better so if you have

58:06

an image of a pair of eyes looking at

58:08

you just disembodied just the eyes you

58:10

don't see any of the rest of the face

58:12

you find that people behave much more

58:13

honestly they're much less likely to

58:15

steal something you see shoplifting

58:17

rates go down the the best use of it

58:20

though I think is

58:22

if you say you're a chocoholic you love

58:24

chocolate but you don't want to be

58:25

eating it but you also want to have a

58:27

little bit around every now and again

58:29

one thing you can do is you can have a

58:31

little cupboard in your in your kitchen

58:33

where the inside of the cupboard you put

58:35

a mirror and that's where the chocolate

58:37

lives so you open it up and every time

58:39

you reach for the chocolate you have to

58:40

stare into your own soul

58:42

and so the eyeballs whether they're

58:44

yours or somebody else's just just

58:46

having to look at yourself not just

58:48

metaphorically but literally as you do

58:50

something it brings out your better

58:52

angels and there's a lot of evidence for

58:54

that in in various psychological studies

58:56

one of the things that stands in the way

58:58

of acceptance is this question which a

59:00

lot of people ask when they get stuck

59:02

which is or when they have a life Quake

59:04

which is why me why did this happen to

59:06

me yeah and that

59:08

relinquishes our sense of personal

59:11

responsibility it makes us a victim to

59:14

to the situation

59:15

um which we might objectively be a

59:17

victim however you want to Define it to

59:18

a situation but it doesn't seem to be

59:20

conducive with um getting out of it no

59:23

it doesn't and you know the interesting

59:24

thing is if you go to people who are at

59:26

the end of their lives they're on their

59:27

Death Beds and they know that the end is

59:29

near and you say to them did you ever

59:30

have a why me situation did it did

59:32

something happen in your life at any

59:34

point where you had cause whether you

59:36

did or not you had cause to say why me

59:38

you know this felt unfair

59:40

hundred percent of them will say yes

59:41

that's another case where we feel

59:44

isolated in those moments we're like why

59:46

me the implication of that is it's me

59:48

but not someone else their turn will

59:51

come we will all have these moments that

59:52

are really hard to deal with some of us

59:54

have had them already some of us will

59:56

have more of them in the future but they

59:58

are Universal and so the the best thing

60:00

you can do I think in those moments is

60:02

to just kind of recognize that it's okay

60:04

to be sad and pissed off and to struggle

60:07

with them but also there's some comfort

60:09

in knowing that actually this is just

60:10

what it is to be human everyone has

60:12

these moments you're not unique in

60:14

responding that way and you're not

60:16

unique in experi in experiencing that

60:17

situation in the first place it's

60:19

privileged as well as you write about in

60:21

your book it's a privileged response to

60:22

have yeah that you don't see across

60:24

other cultures as readily yeah it's

60:26

privilege and it also I think reflects

60:29

the sense of agency we've got from

60:31

becoming essentially masters of our

60:33

worlds in ways that were not true for

60:35

most of human history you know we

60:37

as science and medicine goes we're

60:40

living longer we're generally a stronger

60:42

species we can do a lot of incredible

60:44

things we can move spacecraft to other

60:46

planets you know it's it's ridiculous

60:48

the number of things we can do

60:51

and so as a result of that we kind of

60:52

assume that that's the kind of control

60:54

we should have over every aspect of Our

60:55

Lives if we can do big things that are

60:57

amazing why can't we do small things

60:59

that are amazing and uh that's not the

61:01

way the world works and we mistake that

61:03

General sense of human control over the

61:05

world especially as we move away from

61:08

religion and become more more secular

61:10

we develop that sense of privilege and I

61:13

think cultures that that don't have that

61:15

to the same extent or that's still Hue

61:16

to religion more strongly you have much

61:19

more of a recognition that hey to some

61:22

extent I'm kind of at the mercy of

61:23

whether it's the gods or however you

61:25

want to describe it and that makes you

61:27

more open to the idea that you don't

61:29

have control is that less westernized

61:31

culture so cultures with less money yes

61:33

that's what that's why the privileged

61:34

aspect comes into it because I think the

61:36

West

61:37

where we are more

61:39

expectations again isn't it it comes

61:42

back to almost everything yeah it's a

61:43

huge huge part of The Human Experience

61:48

we all need to lower our expectations or

61:51

have realistic ones yeah yeah

61:54

there's going to be so many people that

61:55

are listening that are that realize that

61:57

you know they objectively realize that

62:00

life comes in seasons

62:02

and but the the difficulty comes is when

62:04

one of those Seasons ends yeah and we

62:06

kind of resist the ending and a lot of

62:08

people I think will feel stuck when a

62:10

seasonal chapter of life one of those

62:12

life Quakes you know I guess the start

62:14

of a life quick I guess is one when one

62:15

of those Seasons ends knowing from a

62:18

intellectual from a strategy standpoint

62:21

how to deal with it in that moment

62:24

because when a season of life ends

62:26

there's so much uncertainty and fear and

62:28

you you can't always see the season to

62:31

come

62:32

um and that's where a lot of those

62:33

feelings come from he talked about

62:35

acceptance being a key

62:38

um path forward but is there anything

62:40

else I really want to make sure we've

62:43

completed that is there anything else

62:44

that we can do to ex to be better at

62:47

transitioning from one season of life to

62:49

the other yeah I so I love this

62:51

philosophy from uh the the rock musician

62:54

Jeff Tweedy the front man of the band

62:56

Wilco who's also a writer he writes he

62:59

does music he's a renaissance man

63:02

um he talks about that feeling of being

63:05

stuck and and sometimes it's in

63:06

transitions but also it's it's when

63:08

you're chronically being forced to come

63:10

up with new ideas if you're a creative

63:12

and I think this applies to to

63:13

Transitions to new periods as well he

63:16

talks about this idea that you know for

63:18

decades he has had to wake up and his

63:20

bread and butter is to come up with

63:22

creative songs and to write good

63:24

passages that will then become part of a

63:25

book

63:27

that is asking a lot of people but what

63:29

he does is he recognizes that Above All

63:31

Else

63:31

action is going to move him forward when

63:33

you feel stuck action even if it's

63:35

slightly sideways it may not be exactly

63:37

where you want to go but the mere fact

63:39

that you're acting gives you feedback

63:40

that you're not stuck that you're moving

63:42

in the right direction

63:44

and so he talks about Lo at least

63:46

temporarily lowering your expectations

63:48

to the ground and so he talks about

63:50

pouring out the bad ideas if he's

63:52

writing a song he'll say what's the

63:53

worst musical phrase I could write right

63:55

now or what's the worst line for this

63:57

book let me come up with three of the

63:59

worst lines ever and that's easy to do

64:01

because you have no expectations it's

64:04

not maximizing or satisficing it's just

64:05

like the bare minimum

64:07

and when you do that

64:10

you get the ball rolling you show

64:12

yourself that you're not stuck and so

64:13

then what follows that as he describes

64:15

it is the good stuff that's when you get

64:18

your good ideas because the you you know

64:20

the wheels are being greased and you're

64:21

moving forward and I think that's true

64:23

in transition periods that we spend a

64:25

lot of time agonizing there's a lot of

64:27

dealing with the emotions which is fair

64:29

there's a lot of time strategizing

64:32

but just acting is tremendously

64:34

liberating even if the action itself

64:36

doesn't bring measurable rewards in the

64:38

short term I was thinking as you're

64:40

saying that the con within the context

64:41

of dating so you've just come out of a

64:43

horrific divorce you're sat at home on

64:45

your own you can't even remember how to

64:48

date yeah and you're going to try and

64:49

find someone that is as appealing as the

64:52

the person that's just dumped you or

64:53

divorced you and they're hard to find so

64:56

you just procrastinate you kind of sit

64:57

in the misery and that's where you feel

64:59

stuck yeah if I apply the philosophy

65:01

you've just said to bad ideas first what

65:03

I'd actually do is I'd just go on a date

65:06

yeah and I'd say listen this is not

65:07

going to be the husband but we're going

65:09

to start getting some practice and we're

65:11

going to start getting out there and

65:12

putting my makeup back on and whatever

65:13

and getting out there into the market

65:14

and you take you take a bad date just to

65:16

get the ball rolling it's accurate yeah

65:18

I mean a lot of people do that that's

65:19

that's the philosophy of the rebound

65:20

right that uh oh yeah yeah but but I

65:23

think that's right I mean I think from

65:24

the perspective of the person who's been

65:26

dumped the re we always think about the

65:28

rebound from the perspective of the

65:29

person who suddenly discovers they're

65:30

the next the next option yeah yeah you

65:33

know that's not a good sign yeah

65:34

but if you are the person who's trying

65:38

to get back out there I think that's a

65:40

really great thing to do and it doesn't

65:41

have to be a romantic date it's just

65:43

like go do something you know you're

65:45

gonna you'll wallow for a little bit

65:47

which is fine

65:48

but the best thing you can do is to as I

65:51

said move sideways moving forwards might

65:52

be going on more dates to try and find

65:54

the next person it's not time for that

65:56

yet it's time to just go and go to a

65:58

movie go and see a rock band like do

66:00

whatever it is you like doing just so

66:02

you're not doing nothing just act and

66:05

action one of the great things it does

66:06

especially when you're you're ruminating

66:08

and you're thinking about how bad and

66:09

tough things are is action is a

66:12

phenomenal distraction like when you're

66:14

acting you're not thinking as much and

66:16

so it's it's worth doing just to be

66:18

doing something that's why people

66:20

rebound isn't it but it also gives us a

66:22

sense of meaning and purpose which is

66:24

often the thing that the rejection has

66:26

robbed us of so me going out and having

66:28

a one-night stand don't no I don't

66:31

advise it I don't I'm not against it but

66:32

I don't advise you I have no opinion on

66:34

one night stands

66:36

um going out and getting having a

66:37

one-night stand maybe there is the

66:39

reason I feel rejection is because I'm

66:41

telling myself a story that I'm

66:43

unlovable or unwanted and going out and

66:45

getting evidence that someone is

66:47

interested in me can help with the the

66:49

pain of the rejection and it's the same

66:51

within work if you've been fired from a

66:52

job yeah maybe you're telling yourself a

66:55

story about your you know your

66:57

self-worth and just going out there and

66:58

doing some work

67:00

even if it's volunteering somewhere

67:01

could be

67:02

help ease the rejection because the

67:04

rejection often is just a story isn't it

67:05

yeah I mean I think that's right I also

67:08

think The Human Experience is

67:09

essentially bouncing like a ping pong

67:10

ball

67:12

from one thing to the next where the

67:13

next thing you do is trying to capture

67:15

whatever feels like it's missing from

67:17

the last thing and actually a lot of

67:18

relationships when people jump from

67:20

relationship to relationship are about

67:22

exactly that it's like when you when in

67:25

a relationship ends you think about what

67:27

was the thing that was missing in that

67:28

one like Why didn't it work and you

67:31

fixate on that with the next person now

67:32

there may have been some great things

67:34

about the last person you forget to

67:35

focus on retaining those in the next

67:37

person and so then you're missing

67:39

something different in the next person

67:41

that you go to after that and so this is

67:43

what we do in jobs this is what we do in

67:45

how we spend our time in Pursuits in

67:49

um in dating we're constantly trying to

67:51

create a thing that feels like it's

67:52

missing because humans by Nature just

67:54

focus on deficits on losses on the

67:57

negatives and so that sort of propels us

68:00

forward what's the better approach

68:03

um I mean you know the explicit one is

68:05

the sort of gratitude approach in saying

68:07

what's working like that's the flip side

68:09

of this is to say whether it's about a

68:11

relationship or a job what were the best

68:13

five things about that relationship that

68:15

I would want to retain in future if you

68:17

don't ask yourself that question

68:19

it biases the decisions you make

68:21

thereafter and I think it biases them in

68:23

a way that's really unproductive it's

68:25

going to be true if you jump to a new

68:26

job move to a new country or city or

68:28

town any change it's worth asking what

68:32

do I not only what didn't work and do I

68:34

want to fix but also what did work and

68:36

do I want to retain

68:38

the best way to get unstuck is to

68:40

simplify the problem as much as possible

68:42

that way you can identify what the

68:45

sticking points are I call this

68:46

simplifying of the complex a friction

68:49

audit what did you mean by that

68:51

yeah so over the years I've I've met

68:55

people who

68:57

need much less time to make sense of

68:59

complicated situations knowing what's

69:01

not important it's good to know what's

69:03

important but I think a lot of us can do

69:05

that what's really hard is being able to

69:07

say

69:08

subtract that subtract that subtract

69:10

that this is the thing this is the

69:13

Nugget the kernel this is what I should

69:14

be focusing on and so that's that's the

69:17

idea of of kind of the importance of

69:19

subtracting

69:20

and there's a great book called subtract

69:22

by Lighty clots that's on this exact

69:24

topic the friction audit itself

69:27

is a sort of philosophical version of

69:30

that idea where in business in

69:33

particular I do a lot of business

69:34

Consulting that works on on this this

69:36

friction audit process and I spent a

69:39

long time with companies that ask the

69:40

question how do we how do we sweeten the

69:43

deal you know how do we make the product

69:44

better more attractive how do we stand

69:46

above the crowd

69:48

and I started to realize that the return

69:50

on investment to doing that is often

69:51

minimal and it's expensive to do that

69:53

and it's really hard to do that in a

69:55

competitive marketplace where everyone's

69:57

doing the same thing

69:58

but where you get your massive return is

70:01

not by focusing on making the carrot

70:02

more attractive it's by removing the

70:04

stick that stops people from doing what

70:06

you'd like them to do maybe it's

70:08

interacting with a customer service rep

70:10

maybe it's buying maybe it's making a

70:11

particular choice maybe it's

70:13

understanding information whatever it is

70:15

if you weed those out you sand them down

70:18

so there's no longer friction there you

70:20

see tremendous rises in conversion often

70:23

for almost no cost it's just a matter of

70:25

asking that particular frame of question

70:27

and going through that friction audit

70:29

process and that friction audit process

70:31

I guess it starts with that question

70:32

which is like what's getting in the way

70:34

yeah you can ask yourself that you can

70:36

ask your team that question yeah we

70:39

probably don't ask ask our teams that

70:41

question enough just generally in

70:42

business which is because we're always

70:44

thinking about you know things we can

70:46

add Maybe

70:48

um something we can buy yeah equipment

70:51

we could buy someone we could hire

70:54

yeah I mean I when I think about this

70:56

certainly for teams it works really well

70:58

I also think for individual lives

71:00

everyone if you ask them this is really

71:02

liberating I like to do this sometimes

71:04

what are the three things in your life

71:05

right now that cause you the most

71:07

friction it could be interactions with a

71:09

certain person it could be commuting if

71:11

you if you're traveling a lot it

71:13

everyone's got a different answer to the

71:15

question

71:16

but imagine that those three things you

71:17

could just eradicate from your life

71:19

right now how much better would your

71:21

life be and people often say like wait

71:24

like a hundred percent better it'd be my

71:26

life would be double as good as it is

71:28

now and so the next thing is to say well

71:30

that's a massive return on investment if

71:32

you can't eradicate them that's fine but

71:34

at least sand them down minimize them

71:37

shrink them to the extent possible

71:38

that's where you should devote your

71:40

resources so really really powerful

71:42

intervention for individual lives but I

71:44

think also as you said in the workplace

71:45

as well such a good habit to have asking

71:48

that question frequently not just to

71:49

yourself but also just to the people you

71:51

work with yes because you get such

71:52

surprising answers when you ask these

71:54

questions also to to your partner or to

71:57

your friend your close friends there's

71:58

nothing better than being asked that

72:00

question if someone asks you that the

72:02

the degree of caring if if they actually

72:04

seem like they want to be able to help

72:06

that will melt any barriers between you

72:09

and another person if you if you

72:10

genuinely say what are the three things

72:12

right now that feel like they're the

72:13

hardest most unpleasant things and how

72:15

can I help you you fix them is a

72:17

tremendously

72:19

uplifting connecting experience

72:22

it made me reflect as you're saying that

72:24

on that is it the 61 rule in aviation

72:27

have you heard that uh yeah I think I

72:29

know what you mean where if you're one

72:31

degree off for every x amount of miles

72:33

you travel yeah you'll miss the airport

72:35

by

72:37

60 miles or something like that yeah so

72:39

just one degree in deviation from the

72:42

path which could be anything that's

72:44

causing friction in your relationship at

72:45

work and whatever you're doing means

72:47

that you'll miss the airport by 60 miles

72:50

for every 100 miles you travel or

72:51

something like that yeah and it kind of

72:53

shows how one small unaddressed friction

72:55

point in your life could make you miss

72:57

miss the Target in such a significant

72:59

way and by checking in by doing the

73:00

friction audit frequently hopefully we

73:02

can make sure we we stay on course in

73:04

our lives I think about that a lot with

73:05

my relationship because quite honestly

73:07

if I'm if I'm away on business or I'm

73:09

just getting caught up in my life and I

73:10

don't

73:11

do a bit of a friction order in our

73:13

relationship

73:14

you know you get a couple of weeks in

73:15

and I look over at her in the kitchen

73:18

and something's wrong yeah I don't know

73:20

what's wrong

73:21

but something's wrong and it's always

73:24

because I haven't done we haven't had

73:25

like a conversation in a while about

73:27

like something yeah we haven't checked

73:29

in yeah I think it's it's huge I

73:31

actually talk about this in the book

73:33

that 61 idea

73:35

um oh so you know what it is because I

73:37

like I like destroyed it there no no no

73:39

no no no so I don't talk about it as the

73:41

61 but I talk about the the Y2K bug that

73:44

people were worried about around the

73:45

turn of the century to 2000 there was

73:47

this concern that all these computers

73:48

would crash because they all had the

73:50

two-digit uh number associated with the

73:53

year so in 1999 it said 99 but when we

73:56

ticked over to 2000 it went zero zero

73:58

and a lot of computers would think it

73:59

was 1900 instead of two thousand this

74:02

was a concern that planes would fall out

74:03

of the sky and nuclear power plants

74:05

would explode and all this

74:07

but they first identified this problem

74:09

in the in the 60s it was a guy at IBM

74:11

named Bob bema

74:13

and I think it's bemer or bema

74:15

who um who was like hey we should figure

74:17

this out like it's not a big deal yet

74:19

but I think computers are going to be

74:20

big they're going to be a lot of them

74:22

around by the year 2000. let's deal with

74:24

this in the 60s where it's easy to re

74:26

reprogram the few computers we have

74:28

let's make it a four digit number or do

74:30

whatever we need to do in the end

74:32

governments in the 90s spent billions of

74:35

dollars because that one degree off in

74:37

1960 that no one bothered to correct

74:39

ended up being the 60

74:40

by the time we got to the year 2000 so

74:43

these these little things that niggle

74:45

that we don't deal with end up getting

74:47

worse and worse and worse and it's so

74:49

true about relationships they compound

74:51

negatively against us the first my

74:53

favorite book I ever read when I started

74:55

reading more was I think it's I think

74:57

it's called Jeff Olson the slight Edge

74:59

he talks exactly about that how about

75:01

the things that are easy not to do

75:04

like

75:06

saving five pounds or brushing your

75:08

teeth

75:09

um other things that end up compounding

75:11

against us all for us in our lives and

75:13

having the most significant impact

75:15

um because we ignore those things we

75:16

don't think they're important yeah um

75:18

and that's why I think of friction order

75:19

it's not it's not

75:21

a waste of time it's often sweating the

75:24

smallest things that Garners the biggest

75:25

results yeah as you know they're a

75:28

sponsor of the podcast and I'm one of

75:29

the investors in the company my

75:31

relationship with Hill started with the

75:33

ready to drink range which I have here

75:35

in front of me on the table why did I

75:37

choose to drink this

75:39

first and foremost convenience I'm not

75:41

the type of person that wants to spend a

75:43

huge amount of time whisking or mixing

75:44

things together and I don't typically

75:46

have a huge amount of time during the

75:47

day and there are some days not always

75:49

but there are some days where because of

75:51

the limited amount of time I have the

75:54

choices that I would ordinarily reach

75:55

for aren't necessarily the most healthy

75:57

choices they're certainly not

75:58

nutritionally complete so as soon as I

76:00

discovered who all existed because of a

76:02

wonderful guy who worked one of my teams

76:04

in Manchester walked past me wearing a

76:05

heel t-shirt I inquired what it was he

76:08

told me what it was and then I bought

76:09

the ready to drink bottles into the

76:11

office it was a game changer for me and

76:13

it meant that on those days where I'm

76:14

tempted to reach for Less nutritionally

76:17

complete options or less healthy food

76:18

options I have something right

76:21

underneath my desk in the fridge that I

76:23

can reach for that allows me to remain

76:24

in line with my health and nutrition

76:27

goals and Tesco have now increased their

76:29

listings with hewell so you can now get

76:31

the RTD ready to drink in Tesco

76:33

expresses all across the UK

76:35

career hot streaks yeah this I I Love

76:38

This research these these researchers

76:40

were asking this question is there

76:42

something if we look at the course of

76:44

thousands of careers in different areas

76:46

creatives business people and so on

76:49

scientists

76:51

can you predict when we're going to have

76:52

the best periods in our careers that's

76:54

basically what they're asking they call

76:56

this a hot streak you know like when you

76:58

if you're an academic and you publish

76:59

your five most high impact papers or if

77:02

you're a filmmaker and you have five

77:03

films that are seen as your Canon when

77:05

is that going to happen can we predict

77:07

that is there a way to manufacture that

77:08

if I'm a filmmaker or a scientist and

77:11

they they identify these two processes

77:13

that need to happen in precisely this

77:15

order

77:16

one of them is is known as exploration

77:19

and in Exploration you go far and wide

77:21

you basically you have a default of yes

77:23

which means that when someone comes to

77:25

you with an opportunity you're like yeah

77:27

sure why not I give a talk to freshmen

77:29

at NYU and they should as freshmen that

77:31

time in your life you should be an

77:32

Explorer you don't know what you're

77:34

going to end up doing with your life you

77:36

could stumble on something wonderful you

77:37

should say yes to everything and uh

77:40

during this phase you know they they

77:42

talk about Jackson Pollock the artist

77:43

who ended up developing his drip

77:45

technique that he became famous for

77:46

before he did that he spent a number of

77:49

years trying five or six different other

77:51

techniques Peter Jackson who made the

77:53

Lord of the Rings and Hobbit films and

77:54

became you know a Titan for those films

77:57

he was doing horror and all sorts of

77:58

other stuff before that these were their

78:00

exploratory periods

78:02

but at some point that yes default has

78:05

to become a no default where you say hey

78:07

I've been trying these different things

78:09

I've been exploring it's time to exploit

78:11

that's the second phase and during that

78:14

phase you say

78:15

hey of those five or six things I was

78:17

exploring this one looks like it has the

78:19

most promise

78:20

I'm going to pour my heart and soul into

78:22

that thing for a little while and see

78:23

what comes of it so for Jackson Pollock

78:25

it was the drip painting for Peter

78:27

Jackson it's these big Epic Fantasy

78:29

films

78:30

and what happens then is you've

78:34

considered the options you pick the best

78:35

one and then you make them Absolute most

78:37

you can make of it you squeeze all the

78:39

juice out of the orange

78:40

and that's when those successful hot

78:43

Street periods arise when you go Broad

78:46

and then you go really narrow and then

78:48

when you feel stuck again you go broad

78:49

again and then you go narrow and you

78:51

expand and you contract throughout your

78:53

life professionally and I think

78:55

personally as well that's that's I think

78:58

a path to a good life

79:01

so people that might have been doing the

79:02

same thing for

79:04

a couple of decades or a decade I'm

79:06

probably not gonna stumble across a

79:07

career hot streak because they're

79:09

missing that experimentation and that

79:11

exploration yeah I think that's right

79:12

and you know the best evidence for this

79:14

for me at least personally was

79:16

um when I give this talk to the Freshman

79:18

I show them the four emails that I've

79:21

got in the last 20 years that changed my

79:23

life and my instinct I actually show

79:25

them I redact some of the information

79:28

but I show them the images of these

79:29

emails that arrived in my inbox and I

79:32

remember with each one when they arrived

79:33

I was like I'm so busy I there's no way

79:36

I can do this it would be an email from

79:38

someone saying for example before I

79:40

wrote my first book an agent reached out

79:42

and said I just read a piece about some

79:44

of your research I think there might be

79:45

a book in this what do you think my

79:47

first my first instinct was like

79:49

I don't have time for this I I'm so busy

79:51

I'm a first year professor

79:54

but I was in this exploratory period so

79:56

I ended up saying yes totally changed my

79:58

professional life I have a few others

80:01

that are like that and those four are

80:04

sitting in a pool with thousands that

80:06

went nowhere but if you don't have that

80:08

yes default for a certain period of time

80:10

you're never going to find those four

80:12

gold nuggets in that that otherwise kind

80:14

of silty mess and so I think it's a

80:17

really important default to have at

80:18

certain times in your life we talked

80:20

before we started recording about some

80:22

of the subjects that you love talking

80:23

about and creativity was one of them

80:24

when we think about creativity a lot of

80:26

people think about this the process of

80:28

coming up with a new idea and

80:31

um by trial and error I've tried to

80:34

figure out the conditions which allow me

80:36

to come up with my best ideas what I've

80:38

I mean I've got a couple of hypotheses

80:39

around when I'm you know when I'm at the

80:42

gym I seem to come up with all my best

80:43

ideas or

80:45

um when I have

80:46

space yeah but the process of coming up

80:49

with an idea if I was to if you were

80:52

advising me as a consultant on how to

80:54

get my teams to think of better ideas or

80:57

to come up with our best ideas what

80:59

would you what would you advise us to do

81:01

yeah so here's a long-term strategy that

81:03

I think is really valuable that I've

81:04

used and I've found very helpful I have

81:07

several documents

81:09

that are about 20 years old one of them

81:12

is called research ideas

81:14

one is called book ideas one is called

81:16

teaching ideas

81:18

and every time I see anything that's

81:20

even remotely interesting to me that's

81:22

related to one of those I put it in one

81:23

of those documents depending on what it

81:25

is like for teaching ideas it'll be a

81:26

great ad campaign that I want to share

81:28

with my students if you do that for 20

81:30

years that document gets really really

81:33

long and so my documents now those are

81:36

some of them are I think like 40 or 50

81:37

pages long just line after line of links

81:40

and ideas and short descriptions of

81:42

things that I've come across that are

81:43

useful if I go back to that it does two

81:46

things one thing is it shows me over

81:48

time what I'm interested in because

81:50

sometimes it's hard in the moment to say

81:52

I don't know what am I generally

81:53

interested in but I have a 20-year

81:54

record of what I'm interested in the

81:57

other thing it does is it allows you to

81:58

do what I think of as the best the

82:00

single best reproducible process for

82:02

coming up with creative ideas which is

82:05

called recombination

82:06

so I have this illusion that the best

82:09

ideas are radically original that they

82:11

stand on their own they're different

82:12

from anything that came before they are

82:14

Paradigm shifts Everything Changes but

82:17

even when you when you look at those

82:19

ideas that seem that way and you

82:20

interrogate them and you trace them back

82:22

far enough they are almost always a

82:24

combination of old ideas or a

82:26

recombination so the the best example of

82:29

this that I came across and I talk about

82:30

this in the book is um when you ask

82:33

musicians who is the most original

82:35

musician of the 20th century one of the

82:37

most common responses is Bob Dylan

82:40

but if you look deeply

82:42

Dylan certainly had a lot of elements

82:44

that seemed like they were different

82:45

from what other people were doing but he

82:47

himself has said oh yeah I was borrowing

82:49

from this tradition and that tradition

82:50

and the folk tradition and this artist

82:52

and that artist and then when you look

82:54

at the DNA of his music there's so much

82:56

evidence for what came before it's true

82:58

in business ideas as well one of the

83:01

things I asked my students to do

83:03

is um come up with a radically original

83:05

idea in business that you've seen tell

83:08

me about a company that's doing

83:09

something radically original and then

83:10

I'll say they'll come up with something

83:12

and then I'll say all right tell me what

83:13

is similar to that that came before it

83:15

and they can always come up with

83:16

something

83:17

so is it radically original or is it

83:19

just a new combination of elements that

83:21

existed before and I think that

83:24

if you have this long document randomly

83:26

pick idea three and idea 12 and see if

83:28

you can combine them and there you might

83:30

have a business or an idea that's useful

83:32

we could also do that collectively I

83:34

guess as a as a team and as a company we

83:36

can create a an internal ideas document

83:39

which everyone can kind of contribute to

83:40

in terms of if we're thinking you know

83:42

ways to make

83:44

ways to make this podcast or one of my

83:46

businesses more successful just dumping

83:49

in ideas that we're kind of on the

83:51

someday shelf yeah um

83:54

when we revisit that document in the

83:57

future we can go okay so we were trying

83:58

to find a way to get

83:59

listeners to share the podcast more and

84:02

oh someone found a tool over here that

84:04

does something else for this part of the

84:05

building maybe we could combine these

84:06

two things and use that to share the

84:07

podcast more here's a tweak to that I

84:09

think that's a great idea but if you

84:10

make it a collected document people are

84:12

going to feel like the ideas have to be

84:13

a certain level of goodness to share

84:14

them okay so start alone everyone has

84:17

their own document and then you combine

84:18

it at some point ah nice that's much

84:20

better for in general that idea of

84:22

brainstorming is the first step great if

84:24

you do it on your own you never want to

84:25

start by thinking in a group group is

84:27

going to start alone yeah people

84:29

converge they're scared yeah all of

84:32

those things do you do much of that do

84:33

you do much of um sort of corporate

84:35

Consulting yeah

84:36

quite a lot what typically tends to be

84:39

the symptoms or the challenge that

84:42

corporations are typically stuck with

84:45

yeah so I mean not all the Consulting I

84:47

do is about being stuck specifically but

84:49

that's often a way of framing why you

84:51

would get a consultant in right there's

84:53

something you want to change and you

84:54

want to fix it so you very very often

84:57

it's a company that's experienced a

84:59

change in situation like the cost of our

85:02

raw materials has gone up what do we do

85:04

now or there's a thing that we needed

85:07

and we can't get that anymore or the

85:09

legislation has changed and the

85:10

government now doesn't let us do this

85:12

key part of what we used to do so a lot

85:14

of it ends up being quite operational

85:15

when it's about stuckness it's like how

85:17

do we pivot how do we figure out a way

85:19

around this situation

85:21

um

85:22

but the the Consulting briefs are

85:24

incredibly Broad and Vary which is again

85:26

why I love it so much because no two

85:28

gigs is the same pivoting then yeah

85:31

there's a lot of pivoting and a lot of

85:32

figuring out how to change and also what

85:34

what doesn't need to change I think

85:36

often the instinct is

85:37

yeah I did some work with a company that

85:39

makes denim jeans and they were like

85:41

well Cotton's just gone up dramatically

85:43

in price and so as a result it's more

85:45

expensive to make our genes what do we

85:46

do and

85:48

they're like we need to just overhaul

85:50

the whole process I was like I don't

85:51

know I don't think you do I think what

85:53

you need to do is frame the rise in

85:55

price in a way that people don't bulk

85:56

and run away you know you've got a long

85:58

strong strong relationship with a lot of

86:00

customers over time you have a strong

86:01

brand identity and so on

86:03

so no don't throw the baby out with the

86:05

bath water let's just figure out how we

86:07

can sell the idea that maybe things are

86:08

just a bit more expensive now and and

86:10

against a backdrop where everything's

86:12

more expensive now so often it's about

86:14

minimizing change as it relates to these

86:17

hundred hundred ways to get unstuck do

86:19

you have any

86:20

any that are your your favorite all that

86:23

people are seemed to be most receptive

86:25

to that are maybe more on the original

86:27

side of things some of them are very

86:29

narrow and specific like case studies

86:30

that I talk about but a lot of them are

86:31

sort of Concepts like the idea that when

86:33

things get hard that's when creativity

86:35

begins like you've got to let things get

86:37

hard and we're not creative until we

86:39

struggle is is really important it's

86:41

very liberating because the what it does

86:44

is it takes the naive theory of what it

86:46

is to struggle to be creative it turns

86:48

it on its head and says hey you're going

86:50

in exactly the right direction it's the

86:52

hardship that Heralds the good stuff so

86:54

if it's not hard yet that's the problem

86:56

you've got to keep going until it gets

86:58

there

86:59

um and I a lot of people find that quite

87:01

liberating I've been playing around in

87:02

the notes of my phone with this idea I

87:04

was trying to find a way to put up my

87:06

stories over the last two days and like

87:07

I'd got to this point about how the the

87:10

Rarity of the amount of people that

87:11

overcome the challenge is a directly

87:13

correlates to the Rarity of the rewards

87:15

behind the door so when you when

87:17

something is sorry the level of

87:19

difficulty is a signal of how many

87:21

people gave up at that exact moment yeah

87:23

and then logically if you pursue and

87:25

overcome the difficulty you'll get

87:27

through that door

87:28

fewer people got the rewards behind that

87:29

door and you're seeing a very very

87:31

similar thing yeah you're right it helps

87:33

you reframe what difficulty is

87:34

difficulty isn't a a signal to to turn

87:38

back it's a signal that if you keep

87:40

going the rewards just got greater yeah

87:42

and I also think it's a question of how

87:44

difficult is this for other people right

87:46

so being creative is hard it's it's hard

87:49

for everyone even really good good

87:51

creatives are they get to a point where

87:53

it's kind of gets gets difficult because

87:54

you're trying to come up with something

87:56

out of whole cloth that's new yeah and

87:58

so that's not easy for anyone yeah if

88:01

there's something that most people can

88:02

do really easily and you're struggling

88:03

with it that's very different from doing

88:05

something that's hard and persevering

88:07

through that hardship so I think it's

88:08

always important to ask in the

88:09

background

88:10

am I

88:12

by finding this hard is that just like

88:15

part of the course of doing this thing

88:17

or am I finding it hard because I should

88:18

be putting my mind and attention

88:20

elsewhere maybe I'm just not very good

88:21

at this thing and I would be better at

88:23

spending my time doing something else

88:26

is there anything else in your work

88:28

because you're you're such a

88:28

multi-faceted guy you mean you've

88:30

written about a variety of different

88:31

subject Matters from

88:33

how screens are

88:35

um harming us and our addiction to these

88:37

mobile devices to um your first book

88:39

which sounds a lot on

88:41

sort of cognitive biases and psychology

88:43

and then this book about getting unstuck

88:45

in all the psychology around that is

88:47

there anything else that

88:48

we we should have talked about that you

88:50

think is valuable to my audience my

88:52

audience or a group of people that are

88:53

trying to get better in their lives

88:54

they're trying to get unstuck trying to

88:56

get close to their potential yeah

88:58

I'll say one thing I've been doing a lot

89:00

of research lately on on Nostalgia on

89:02

the concept of nostalgia

89:04

um I I think in many ways it's the most

89:06

powerful backward facing emotion we have

89:09

that as you get older you you start to

89:12

miss things that are no longer existing

89:14

in your life that you loved at the time

89:16

and that you think back on really fondly

89:18

and sometimes you even misremember them

89:19

and you think of them as better than

89:21

they actually were at the time but it's

89:23

an incredibly powerful emotion and um

89:26

one of the things we've been finding in

89:28

this research is that the things that

89:30

make you nostalgic are often at the time

89:33

what you think of as kind of mundane

89:35

routines like I I really miss grad

89:38

school I went to Princeton and loved it

89:40

and had a great five years there but I

89:42

don't miss the like momentous events I

89:44

don't miss graduation I don't miss

89:46

ceremonies I don't miss these big

89:48

culminations I miss the really mundane

89:51

stuff I miss walking this one path that

89:53

I used to take in the summer between my

89:55

dorm room and the office and I did it

89:57

hundreds of times if I could just do

90:00

that walk one more time and so I think

90:02

there's a kind of message there that we

90:04

often mistake

90:06

these momentous things that we go

90:08

through for being like what life is

90:10

really about but actually a lot of it is

90:12

the kind of mundane routine stuff that's

90:15

every day and the reason I like that

90:17

idea so much is because it suggests that

90:19

um you can ring tremendous value out of

90:23

things that might seem

90:25

trivial or not that important if you

90:28

recognize that like it's changed the way

90:29

I live my life I cultivate so many

90:31

little routines out of every day because

90:33

I know when I look back that's the stuff

90:35

that's going to really

90:36

feel full of reward and meaning I think

90:40

we try too hard sometimes to make

90:41

everything bigger and better and more

90:43

kind of emotionally explosive and so

90:46

that's uh I've always found that at

90:48

least since discovering that it's been a

90:50

really powerful idea for me

90:52

I think about that you just think about

90:53

Nostalgia relationships I've had

90:55

companies we've been in and you know

90:58

worked in for many many years and you

91:00

look back at the the early days you go I

91:02

wish we could have that again but it's

91:04

but you can't I can't quite easily put

91:06

my finger on exactly what what it was

91:08

other than

91:10

of excitement yeah you know a couple of

91:12

moments where I have flashbacks of good

91:15

moments we had but there's nothing to

91:16

say we can't create those little good

91:17

moments of celebrating together in a bar

91:20

yeah now and I mean there are three

91:23

components to well-being there's

91:25

anticipation before something happens

91:26

there's momentary when it's happening

91:28

and then there's retrospection after

91:29

it's happened think about a trip you

91:31

take if you're really excited for a trip

91:33

I'm going to Europe this summer and I'm

91:35

very excited about it a particular trip

91:37

that I'm going to be taking and I think

91:39

our job as humans in sort of respect of

91:42

all the time and energy we put into

91:43

living Our Lives is try to maximize

91:46

across those three kinds of well-being

91:48

the sum of those three

91:50

so the fun stuff book it in as early as

91:53

possible so you start enjoying it today

91:54

before it's happened and then in the

91:56

moment which tends to be very brief

91:58

right the moments themselves are brief

91:59

most of the value comes in thinking back

92:02

for the hopefully decades that come

92:04

afterwards so you're saying get your

92:05

phones out yeah yeah exactly just spend

92:07

every minute on your phone take a photo

92:10

of everything yeah spend the whole time

92:12

at Coachella just videoing just videoing

92:14

it you don't actually want to experience

92:16

it you just want to look back on it yeah

92:18

it's fantastic advice thank you Adam so

92:19

much for your time we have a closing

92:21

tradition on this podcast where the last

92:22

guest leaves a question

92:24

who they're going to be leaving it for

92:27

I don't get to see it until I open the

92:28

book

92:30

foreign

92:33

that's been left for you is

92:37

what is one belief or behavior that has

92:41

positively impacted your life in the

92:46

past 12 months

92:50

so I've spent a lot of time over the

92:53

last few years critiquing Tech and

92:55

that's what a lot of my work has been

92:57

about because I think it's

92:59

it's technology generally and Screen

93:01

based Tech we spend a lot of our time on

93:03

it and I don't think it always brings us

93:05

the rewards we'd hope

93:08

um and my instinct when I first

93:10

discovered generative AI chat GPT and

93:13

and the other models that are

93:14

proliferating

93:16

was similar with sort of this this

93:18

negativity it's going to steal jobs it's

93:20

going to be problematic

93:22

um but I I sort of adopted a more

93:25

experimental mindset and I've started

93:27

using it more and I've started using it

93:29

more than anything as a kind of

93:30

brainstorming partner it's like instead

93:32

of having a Brain Trust of 10 very smart

93:34

friends who all think a bit differently

93:35

about something chat GPT is like

93:38

billions of people all thinking

93:39

differently about things and you can

93:40

keep asking it hey give me another idea

93:42

give me another idea imagine that one's

93:44

wrong let's tweak that so I think what's

93:46

changed for me is

93:49

um I am trying to embrace these external

93:51

things that are changing around us a

93:53

little bit more because my natural

93:55

instinct is to say let's preserve what's

93:57

so special about being humans and try to

93:59

Stave off all of that infringing effect

94:02

that comes from uh from from these

94:04

changes but I

94:06

I'm finding that very rewarding because

94:08

I'm finding the good I can still say no

94:10

to the bad but I'm finding a lot of good

94:12

I think there's a bit of a hangover

94:15

from the social media era yeah and how

94:18

that played out where there was this new

94:19

technology we all rushed into it

94:21

thinking it was

94:23

um all positive and as the experiment

94:25

played out we realized that there were

94:27

there are unintended consequences yeah

94:29

so I think we've come into this real

94:30

next technological shift with the

94:33

unintended consequences mindset

94:35

I think that's right I think that's

94:37

exactly right and and I think the the

94:39

pendulum shifts I remember when I was

94:41

was uh talking to people about the last

94:43

book irresistible about screens and a

94:46

lot of them were like this is 2013-14

94:48

they were saying things like but

94:50

everyone loves Tech like why would we

94:51

even consider the problems why would you

94:54

write a book about that it's a storm and

94:55

a teacup the idea that people would were

94:57

not criticizing Tech 10 years ago in the

94:59

way they are now especially screen Tech

95:01

surprises a lot of people but I had way

95:04

more pushback early on

95:06

and then in the the say three or four

95:08

years that followed the pendulum swung

95:10

the other way to critiquing and I think

95:13

now hopefully we're kind of

95:15

leveling out a little bit but I think

95:16

you're right there is a hangover from

95:17

the the social media era

95:20

I think I'm quite scared about AR I mean

95:22

we use it in our businesses but um I

95:24

think the social media era has has maybe

95:27

rightly made us think before we go all

95:30

in about consequences and it's funny

95:32

seeing the debates in Congress and with

95:36

the CEOs taking place before a lot of

95:38

this stuff has been built and deployed

95:39

now yeah whereas with social media we've

95:41

got 10 years in or 15 years in and we

95:43

were like oh my god so let's do run the

95:44

studies now and see the impact it's

95:46

having it's interesting we're going to

95:47

see how that plays out yeah are you

95:49

writing another book you thinking about

95:50

a subject yeah I'm always thinking about

95:52

stuff um as I said I've got this

95:54

document with like 100 book ideas I'd

95:55

need to live 100 lives to write them all

95:57

but uh I'm I'm pretty focused on this

96:00

one now and some other things but I will

96:02

I will start thinking about the next

96:03

book proposal soon

96:05

Adam thank you thank you for writing

96:07

such an incredible book and if you do

96:08

end up writing another book I'll be I'll

96:09

be the first to buy it because this book

96:11

is phenomenal all your books are

96:12

phenomenal because they're so accessible

96:14

but they're confronting subject matter

96:16

that is so as you say has such broad

96:18

appeal

96:19

um where there doesn't appear to be

96:21

solid clear answers yet and I also love

96:24

authors like yourself that don't take a

96:27

binary approach to things because life

96:28

isn't binary in any in any regard and so

96:31

being nuanced in

96:33

um and personalized I think is is what

96:35

you do so well but um is what it's also

96:37

what people love so much and you're a

96:39

fantastic talker you're a fantastic at

96:41

conveying ideas so if you ever want to

96:43

start a podcast you know I'd certainly

96:46

download it thank you so much Adam it's

96:48

an honor to meet you thanks Steven it's

96:49

been great thank you

96:50

[Music]

96:56

oh

96:57

[Music]

Interactive Summary

This episode features an in-depth conversation with psychologist and author Adam Alter about his book 'Anatomy of a Breakthrough'. The discussion covers the nature of feeling stuck in life and career, the psychological impact of names, the influence of our physical environment on our behavior, and strategies to overcome stagnation, such as the 'friction audit' and 'exploration versus exploitation' framework.

Suggested questions

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