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How a16z Growth Invests

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How a16z Growth Invests

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0:00

One of the elements of people judgment

0:02

is what is the right founder for the

0:04

right market. I really like a certain

0:06

archetype of founder. I call them the

0:08

technical terminator. The thing that I

0:10

like about these technical terminators

0:12

is they start technical and then you

0:14

never know if these people are going to

0:16

become commercially minded excellent you

0:20

know sort of business people. And then

0:22

over time they learn the business side.

0:34

I think early stage investors can often

0:37

give you an interesting opinion about

0:39

what the distant future looks like.

0:42

Probably great growth stage investors

0:44

like you can give a really interesting

0:46

view on what the near to medium-term

0:49

future looks like. the companies that

0:51

you've backed are sort of a who's who of

0:53

leaders across different technology

0:55

sectors. If you had to think like three

0:57

to five years out, what are some of the

0:59

most interesting ways you think the

1:02

future will be different than the

1:03

present based on your experience with

1:05

the companies that you've backed?

1:07

>> Obviously, the big topic that we're

1:08

tackling and trying to figure out in the

1:10

near future is the impact of AI. We've

1:12

backed a ton of really exciting

1:14

companies at every layer of the stack

1:16

and we can talk about that and, you

1:17

know, that's been part of our strategy.

1:19

uh you know from the model layer um

1:22

infrastructure and tools applications

1:25

I would break it apart into what do

1:27

consumers do and what do enterprises do

1:29

in the AI world and then I have a bunch

1:31

of views on how the world's going to be

1:33

different as it relates to American

1:34

dynamism you know hardware plus software

1:37

robotics autonomy stuff like that on the

1:39

AI side for consumers I think we need to

1:42

be really humble about where we are

1:43

right now but I don't think that we have

1:45

yet found the dominant in AI we may have

1:48

the the dominant And you know, OpenAI

1:50

and Chad GBT has grown faster than

1:52

anything in the history of technology.

1:54

You know, I think they reach the same

1:55

scale as Google, something like four

1:57

times faster.

1:58

>> You know, billion people using it. And

2:00

they're only monetizing a tiny piece of

2:02

that, which I think is a really exciting

2:03

dynamic.

2:05

But I don't think that the future of how

2:07

we interact with AI is going to be a

2:09

chatbot. Like I just think that's way

2:11

too limiting. I think the big shift will

2:14

be uh a sort of what is reactive today

2:18

to something that's proactive in the

2:20

future and chat GPT may be able to

2:22

capture that and I think they probably

2:23

have the best chance of doing so but I

2:25

think the way that we interact with all

2:26

this stuff is going to change

2:27

dramatically it's going to have long

2:29

form memory it's going to be multimodal

2:32

um and it's going to be proactive it's

2:33

going to offer us uh you know solutions

2:35

and how we do things so I'm super

2:36

excited about that but I think the

2:39

open-ended upside of what companies can

2:42

capture in economics from that is kind

2:44

of endless in size. You know, I like to

2:47

look at uh history of consumer internet

2:49

companies and what were our perceptions

2:52

and then what actually ended up

2:53

happening reality. So I think it's

2:55

instructive to look back at Facebook and

2:57

Google and I remember when we were in

2:59

the private markets looking at

3:01

investments in things like Snap and

3:02

Twitter you know 10 plus years ago and

3:06

we would always sit and say well yeah

3:08

but Facebook and Google only monetize at

3:11

X certain amount and you know all the

3:12

consumer internet businesses are sort of

3:14

Psq businesses and you know the P is you

3:18

know quantity is has ended up being you

3:19

know billions of users kind of two and a

3:21

half two and a half billion users or

3:22

more in each case. Uh, but we always

3:25

said, oh, you know, Facebook or Google,

3:27

they make 20 bucks a user. So, like

3:28

that's kind of the upper bound. And fast

3:30

forward 10 years later and Facebook and

3:32

Google make like 200 bucks a user in the

3:34

developed world. And so when we look at

3:36

things like chat GPT, it's really fun to

3:39

think about this. It's like, okay, how

3:40

much time do people spend? What kind of

3:43

value do they get? How much consumer

3:45

surplus is there? And how do we think

3:48

about valuing that? And it's pretty

3:49

open-ended, uh, which is which is really

3:51

exciting right now. So the really

3:53

interesting thing is, you know, if you

3:55

look at JHPT and the consumer stuff,

3:57

there's like a billion users. They

3:59

monetize less than 50 million of them.

4:01

And how will they monetize the rest?

4:04

That's a really fun problem to try to

4:05

tackle.

4:07

>> Uh I think I think it's hard to describe

4:11

what it'll be. I think it'll be some

4:12

form of like an affiliate thing that

4:14

happens. It's like a new native thing.

4:15

Like it's the the thing I always say to

4:17

people is, you know, uh we again we got

4:19

to be humble in how we think about this.

4:22

We never would have predicted what a

4:23

feedbased advertisement is. Like no one

4:26

would have known what that is because we

4:28

didn't even know what the feed-based

4:29

product was. It turns out it's probably

4:31

the best advertisement format in

4:34

history. Like it's really really

4:36

compelling. Um and so it's not

4:37

surprising that it monetizes really high

4:39

and and people actually really like it.

4:40

Like I really like Instagram ads. So you

4:43

know the a year ago this the sort of

4:45

light bulb went off for me. Maybe it was

4:47

6 months ago. Um, I did deep research

4:50

on, um, you'll probably relate to this,

4:52

a new baseball bat for my son. And so,

4:54

you know, he's 9 years old, and it's

4:57

pretty complicated. It's like, okay, it

4:59

needs to be a certain length and drop

5:00

and all these certain specifications.

5:03

Uh, and, you know, there's there's this

5:05

year's version and last year's version.

5:07

And if I had to do that on Google, like,

5:08

it would be a total mess. Like, I would

5:10

I would struggle with it. Amazon, no

5:13

chance because of the ads. Deep Research

5:15

was really, really, really good at it.

5:17

and it kind of solved my problem for me.

5:20

Uh, and so light bulb kind of went off

5:22

for me at that moment. One, the models

5:24

are going to get so much better. And

5:25

two,

5:27

to me, it's sort of an execution problem

5:29

of building the capabilities to go

5:32

execute that stuff on your behalf on the

5:34

web. And so, I think that's a really

5:36

exciting future. There's going to need

5:37

to be tons of guardrails built into it.

5:39

You got to build a ton of product and

5:40

piping to do so. It's really hard. you

5:43

know, Instagram famously tried to do

5:46

shopping kind of natively and it it it's

5:47

just too hardly. But I think that's a

5:50

pretty exciting future and shopping is

5:51

just one category. Yeah. Um so, you

5:54

know, if I take a step back and I think

5:55

about AI today, really active users

5:57

spend almost 30 minutes a day in the

6:00

products. Like for context,

6:03

users spend like 50 minutes a day on

6:05

Instagram and like 70 minutes a day on

6:06

Tik Tok. They're monetizing only a

6:08

slight few of them today. Consumers get

6:11

a ton of value. there's going to be a

6:13

ton of consumer surplus available and I

6:15

think that could lend itself to the

6:17

creation of a a huge company, massive

6:19

company. Uh and again I think Judge Bat

6:21

is in the lead today. Uh but it's early

6:23

>> in in that specific area of the world,

6:25

the sort of pure AI part of the world.

6:27

Where do you feel the most different

6:28

than your peers in what you think

6:31

matters, what you think is exciting or

6:33

or not exciting worries you have? Like

6:35

where do you feel most divergent

6:37

>> from your friends?

6:38

>> Um I feel like I'm probably reasonably

6:40

consensus on the excitement on the

6:41

consumer side. Yeah,

6:42

>> I can put it into context around the

6:45

sort of upside around price that you get

6:48

P on the P times Q especially if time

6:50

spent continues to go up which I think

6:51

it will as the models get better and

6:53

they have memory and things like that. I

6:55

think on the enterprise side, one of the

6:57

lessons I learned from SAS and cloud,

7:01

which by the way, the advance the

7:02

advancements of SAS and cloud are tiny

7:05

compared to the advancements of what AI

7:07

is going to do, is I think maybe a

7:10

little bit more expansively on what the

7:11

companies can become on the enterprise

7:13

side. Um, but maybe I'm slightly more

7:17

skeptical about what their ultimate

7:19

business models will be. So one of the

7:22

really fun topics that people debate

7:24

with with high degrees of confidence uh

7:26

that I have very low confidence in uh is

7:29

what is the ultimate business models of

7:30

these companies and people put up these

7:33

super compelling slides that are like

7:35

hey you know the whole software industry

7:36

is only whatever $400 billion but look

7:39

at how big white collar labor is and

7:41

we're going to go get a ton of that. And

7:43

to me that's like a little bit handwavy.

7:45

So, you know, there's a couple of areas

7:48

where the business model has progressed

7:50

in a compelling way to go tackle that

7:53

directly. So, customer support is one,

7:55

but because there's a very discreet task

7:58

with very simple completion analysis

8:01

that you can do,

8:04

it's kind of simple to price it on that.

8:06

Like you can shift a business model from

8:07

a seatbased thing for Zenesk or

8:09

something to a new business model where

8:12

if you successfully complete the task,

8:13

you can charge on that.

8:14

>> You know what it's worth. you know what

8:15

it's worth.

8:17

Maybe the next furthest developed area

8:20

is coding. Um, but it's not completion

8:22

of a task. It's consumption driven. And

8:24

especially in the developer world, that

8:26

whole world is used to plan paying

8:28

things on consumption. Like it's kind of

8:29

how it has all shifted over the last 10

8:31

years.

8:32

Everything else I think is pretty TBD.

8:36

It's going to be very hard. And I think

8:38

when you see major technological shifts,

8:41

it's very tempting to say, "Oh my gosh,

8:45

there is so much economic value that all

8:47

these companies are going to capture um

8:49

top down." The reality of doing it is

8:52

much harder. And you know, I I always

8:55

say to people like 90% of the

8:57

technological surplus is going to go to

8:59

the end users. Like just start with that

9:00

as the assumption. whether it's

9:02

consumer, whether it's enterprise, you

9:04

know, like a a funny analogy that I

9:06

heard from somebody else is, you know,

9:08

how would how is the steam engine

9:10

ultimately priced? Like it wasn't priced

9:12

based on replacing like 50 laborers. The

9:16

competitive forces drove it to a certain

9:17

price where there was an appropriate

9:19

return on capital. Um, but the vast

9:21

majority of those productivity gains

9:23

went to the end users of those those

9:24

machines, not the not the maker of the

9:26

machines. And so I think something

9:28

similar will probably happen in the

9:29

enterprise.

9:31

Even with that, you can create the

9:33

biggest businesses in the world. So, you

9:35

know, an analogy would be Apple, right?

9:38

Like what would you pay for your iPhone?

9:40

>> A lot more.

9:41

>> I mean, yeah, that the sky's is the

9:43

limit. Like 90% consumer surplus is

9:45

probably low. Uh, you know, if the

9:48

iPhone costs a,000 bucks or something

9:49

like that. Um, so, you know, I'd say the

9:52

same for Google. I'd say the same for

9:53

Facebook. It's going to happen in

9:54

consumer. Consumers are going to be the

9:56

ones who realize the surplus. The same

9:57

is going to happen in business, but I

9:59

think the next generation of business

10:00

companies can still be much bigger than

10:01

the previous generation of companies

10:03

given the capability gains. Um, when I

10:04

last ran into you a couple years ago in

10:06

person in San Francisco, we were talking

10:08

about Whimo and you you were sort of in

10:10

the mode of like intensely studying that

10:12

company and thinking about it, which

10:14

makes me very interested in this class

10:16

of companies where you heard about Whimo

10:18

and self-driving as a service for a

10:20

really really long time with sort of

10:22

nothing happening and then all of a

10:23

sudden, you know, last time I was in San

10:25

Francisco a couple weeks ago, it's just

10:26

every other car. And the explosive

10:30

nature of Whimo as an example is really

10:32

cool to watch. There's all these other

10:34

technologies. You might call them

10:35

American dynamism and horiz,

10:39

you know, small modular reactors or like

10:41

really exciting big technology ideas

10:43

which are uh you understand the

10:45

potential like if we had an in-home

10:46

robot that'd be awesome but it's really

10:48

hard to figure out how long it will take

10:50

maybe similar to how long we took or

10:52

something. How do you think about

10:54

investing in those kinds of companies

10:56

where like it's incredibly exciting?

10:58

Clearly, if we had it and it worked, it

11:00

would be really valuable, but it's

11:02

really hard to know how long it's going

11:03

to take to work.

11:05

>> It's often these are the ones that are

11:07

the biggest market opportunity,

11:09

>> right?

11:09

>> Like robotics is the biggest market

11:11

opportunity. Like we we were all

11:12

obsessed with LL.

11:13

>> Yeah, if you knew it was going to work

11:14

in 5 years, you put all your money.

11:16

>> You put all your money into it. Uh I

11:17

happen to think it will take a little

11:18

bit longer. Um, part of that is informed

11:21

by my experience with Whimo.

11:24

You know, if you think like I'd contrast

11:26

maybe what Whimo does and and you know,

11:28

increasingly Tesla and some others, uh,

11:30

with what a robot needs to do. And it's

11:34

very different. Uh, you know, uh, a a

11:36

car needs to basically stay in a lane,

11:39

avoid anomalies, collisions, go a

11:42

certain speed limit, find places to

11:45

park.

11:45

>> Sounds simple. Like when I describe it

11:47

that way, it's it's sort of, you know,

11:48

it's sort of

11:49

>> and it's more it's much more complicated

11:51

than that. But, you know, simply put,

11:52

that's kind of what it has to do. I

11:54

contrast that with what a robot has to

11:56

do. Like what does a robot have to do in

11:57

your home?

11:59

>> Endless degrees of freedom. Like make a

12:01

cup of coffee, uh, you know, go do my

12:04

laundry. But it took Whimo 10 years and

12:08

you know if you go back uh to the DARPA

12:10

challenge like the whole industry you

12:12

know decades uh to get to this point two

12:14

decades to get to this point roughly and

12:16

so my expectation is technology is

12:19

advanced obviously the generative AI

12:22

techniques can be applied to robotics to

12:23

help it go much faster but I think it's

12:25

going to take a long time.

12:26

>> So how do you invest in that? So

12:27

>> we have an early stage team that is

12:29

studying all the robotics companies. We

12:30

meet them all. We're learning a ton.

12:33

we're waiting for them to find, you

12:34

know, the team that they can do an early

12:36

stage traditional kind of seed or series

12:38

A investment in. Um, and then at the

12:40

growth stage, ideally they find that and

12:42

we can invest in it or one of these

12:44

companies that we're not investors in

12:45

really starts to work and, you know,

12:48

we've debated what does it what does it

12:49

mean to work? Uh, I think we'll know it

12:52

when we see it. You know, uh, like there

12:54

will be things that start happening and

12:57

customers pulling their products that we

12:59

will have not seen before. What's the

13:01

lesson from Whimo there on what it means

13:03

to start to work? Like what what do you

13:05

think in the history of Whimo was the

13:06

point at which you would have said,

13:07

"Okay, now like something happened and

13:09

that makes this more investable."

13:10

>> So the interesting thing about Whimo for

13:12

us, I'll tell you the history of of our

13:14

Whimo investment. We originally invested

13:16

in 2020 in Whimo. They came to us uh to

13:21

raise outside capital for the first

13:22

time. So it's just purely funded by

13:24

Google over time. They thought it would

13:26

be helpful for employees, for hiring,

13:28

all that stuff, outside council, all

13:30

that, diversify the cap table, uh to to

13:32

bring on some outside investors. So, uh

13:34

some folks invested in it. We were the

13:36

only VC firm that invested in it. Uh we

13:38

invested out of our first growth fund

13:40

and it was really fun because and this

13:43

is seeing the future like taking the

13:45

ride in 2019. It was doing some pretty

13:48

amazing stuff in in retrospect. uh you

13:50

know it could do unprotected lefts, it

13:52

could avoid construction sites and uh

13:54

the thing it didn't know how to do

13:55

actually was like park. You know we got

13:57

to a parking lot and it kind of like

13:59

stalled and you know we had to override

14:01

and go drive up to the front. Uh but you

14:03

could see signs that it was it was it

14:06

was going to be pretty interesting but

14:07

it wasn't on the road. Uh you know we

14:09

knew they were going to be conservative

14:10

about rolling it out. So Mark and Ben

14:14

came to me and they said, "Uh, hey, you

14:18

know, we we got to do this whim way

14:19

investment." And I said, "Uh,

14:23

I no, like I don't like this at all.

14:25

Like this is crazy. It's going to take

14:26

10 years. Uh, you know, the valuation

14:28

that we come in at is going to be really

14:30

high." And they said,

14:32

>> you know what?

14:33

>> Don't care.

14:34

>> Don't care. Like this is autonomous

14:35

driving. Like are you kidding me? This

14:37

is the mother of all markets. like if

14:39

they have the thing that can drive cars

14:40

autonomously, it's going to be worth a

14:42

ton. Like stop overthinking it. And you

14:44

know, my team, we had built all this

14:45

analysis and why, you know, it would

14:47

take forever and the economics were

14:49

going to be strained. And so we

14:50

compromised and we made a small

14:52

investment in Whimo at the time and I

14:55

was excited to to be a part of it. I

14:57

just I I thought the returns would be

14:58

stretched. Fast forward five years

15:00

later, uh, at the end of 2024, they

15:03

raised money again and at the end of

15:05

2024, they had cars on the road and it

15:08

turned out you, to your question,

15:12

consumer preference slapped you in the

15:14

face. Like anyone who was in San

15:16

Francisco who had the choice was taken a

15:18

Whimo. But at that time, we had the

15:21

chance to invest more money, you know,

15:22

and it was working. We took that

15:24

opportunity to to write a much larger

15:26

check and invest. By the way, one of the

15:28

really interesting things about Whimo,

15:29

so you said you see it, you're in San

15:31

Francisco, you see it everywhere.

15:32

>> Yeah.

15:32

>> How many cars do you think they have on

15:34

the road in San Francisco? Because

15:35

they're everywhere, right? Like

15:36

everywhere you turn, you see them.

15:40

>> 10,000.

15:41

>> They have like 400.

15:42

>> Wow.

15:44

>> Yeah.

15:45

>> So, it turns out if your cars are

15:46

driving optimal routes and uh sort of

15:50

fully utilized and not running into some

15:52

of the problems that drivers have, like

15:54

it's pretty good. And so you can have a

15:56

lot of coverage. There are something

15:57

like 50,000 lift drivers in the San

16:00

Francisco Bay area and uh Whimo overtook

16:03

them in market share. It

16:04

>> it feels like the appropriate time to

16:05

disclose that you and I went to college

16:06

together. The the reason I me the reason

16:08

I mention that is usually when we get

16:10

together we don't jump into talking

16:11

about investing.

16:13

stuff

16:13

>> which makes me realize I don't think

16:14

I've ever actually asked you like what

16:16

is your investment like philosophy or

16:18

strategy or style or taste like like

16:21

like what what is it and how did it

16:24

develop? My style and taste

16:27

is very much

16:30

if I were summarized in one line,

16:33

I like to pay fair prices for great

16:35

companies. Like everyone would say they

16:38

would like to do that, right?

16:41

The art in that I think is recognizing

16:45

where greatness may lie where other

16:48

people don't recognize that. And so

16:51

>> unpriced greatness,

16:52

>> it's priced but not to the fullest

16:54

extent. Yeah.

16:55

>> Right. Like and so I've studied, you

16:58

know, the history of technology

16:59

companies and why they outperform and

17:01

how they outperform. Often in growth

17:03

stage investing,

17:05

>> it it's always on the growth side. It's

17:07

like, hey, the growth side is where you

17:09

get things really right. uh I tell the

17:11

team that it's like we can make a lot of

17:13

mistakes on forecasting margins and

17:15

business models and unit economics and

17:16

all that stuff but lots of people know

17:18

how to do that analysis that's out

17:20

there. So where can you actually get

17:22

edge? You can get edge from product

17:25

insights, market insights, and people

17:28

insights. And so how do we maximize our

17:31

likelihood of doing that

17:34

on the people side? I'll start there

17:36

because that's probably the hardest to

17:38

do and I've gotten it right a number of

17:40

times and I think I have reasonably good

17:42

taste in people. Like I really like a

17:44

certain archetype of founder. I call him

17:46

the technical terminator. I'm very close

17:49

with with Ali from datab bricks. Ali is

17:52

the technical terminator. Like he

17:53

>> self-evident.

17:54

>> It's self-evident. Uh it wasn't

17:56

self-evident,

17:57

>> you know, all along. He actually wasn't

17:58

even the CEO,

17:59

>> you know. He he became the CEO later.

18:02

>> Uh

18:02

>> but he started the open source project,

18:03

right?

18:04

>> Yeah. He was one of seven. One of seven.

18:05

And so he was not the CEO. Uh there was

18:08

a much more established uh guy who we've

18:11

partnered with on a lot of companies.

18:12

He's he's been a co-founder of a lot of

18:13

companies. Great companies have come out

18:15

of his lab. Yan Stoka uh in Berkeley.

18:17

The thing that I like about these

18:18

technical terminators

18:20

is they start technical and then you

18:23

never know if these people are going to

18:25

become commercially minded excellent,

18:29

you know, sort of business people.

18:31

Um, and so you have the grounding, you

18:34

have the products. Those are the people

18:36

that are likely to figure out the next

18:38

product area because they're technical

18:40

because they're in the products. Um, you

18:41

know, Mark Zuckerberg is an example of

18:43

this. Elon's a great example of this.

18:45

Um, and then over time they learn the

18:47

business side. So, it's it's been so fun

18:49

to work with Ali because he knows more

18:52

about like sales ops and hiring

18:55

processes and reporting lines and all

18:57

these things you have to do as a manager

18:59

uh than probably any of our CEOs, but he

19:01

learned them all. Like he's just been a

19:03

sponge. Like,

19:03

>> you have a favorite counter example to

19:05

the technical terminator like somebody

19:07

that is completely non-technical?

19:09

>> Travis.

19:09

>> Okay. Interesting.

19:10

>> Yeah. At Uber.

19:11

>> Yeah. So one of the elements of people

19:13

judgment is

19:16

what is the right founder for the right

19:18

market, right? And that market was just

19:20

a pure

19:22

battle. Like it was like you needs

19:24

>> Yeah. Like you fight mayors, you fight

19:26

competitors. And by the way, there there

19:27

were competitors like you know and so

19:30

you just needed to be ruthlessly

19:32

competitive and driven and operationally

19:35

intense. And you know that's he's the

19:38

perfect counterex example to that and we

19:41

were we were I was an investor in Uber

19:42

at GA. Uh and you know he he's the

19:46

archetype but there's a lot more of

19:47

these technical ones that become great

19:50

business people in my life. You know

19:51

George Curts from Crowdstrike is a great

19:54

example of it. I I'll tell you one more

19:56

example which is not as obvious. Dave

19:57

from Roblox. you know when we met him I

20:00

met him you know maybe 10 years ago or

20:03

something and early days of whether it

20:05

was actually kind of working and he was

20:07

technically brilliant and he was so deep

20:09

in the product and you know he's the

20:12

kind of guy that on the surface if you

20:14

didn't really know him well you would

20:15

kind of be like oh is he a little bit

20:16

he's a little quieter and it turns out

20:18

like he's ruthlessly competitive and he

20:20

really cares about market cap creation

20:22

and like his stock price going up and

20:24

for the right reasons um you know Dylan

20:27

from Figma is a great example of this.

20:30

Like he's so nice. He's one of the

20:31

nicest guys in our industry,

20:33

>> but he is brutally ruthlessly

20:36

competitive. The new AI guys and and

20:39

women like it's been really fun to see

20:42

them develop this. Michael from Curser,

20:45

Shiv uh from a bridge who's practicing

20:47

practicing cardiologist who has then

20:50

shifted his attention

20:52

>> uh to you know building a technology

20:53

company. He uh he lives in Pittsburgh

20:56

and he commutes to New York uh to work

20:58

most of the time and uh I was with him

21:00

in the office the other day and and he

21:02

said, you know, he's showing me the

21:04

office. I'm like, oh yeah, cool. That's

21:05

great. That's nice. He's like, "Yeah,

21:07

I'm going to put a bed over there. I'm

21:08

going to start sleeping in there." I'm

21:09

like, "Man, you're you're like a a

21:12

doctor with kids and stuff." And he's

21:13

like, "No, no, no. I just want to I want

21:15

to be working all the time when I'm in

21:16

town." Uh so you know I love that sort

21:19

of relentlessness, intensity paired with

21:23

you know technological capabilities,

21:25

product understanding.

21:26

>> Um and you know backing people like

21:28

that,

21:29

>> they're going to like pour everything

21:31

they have into winning,

21:34

>> but they're also more likely to figure

21:35

out the next things and navigate complex

21:38

markets and changing environments. If I

21:39

had access to your entire calendar for

21:42

the last 5 years or something and saw

21:43

all the companies and the debates where

21:45

you ultimately didn't invest but almost

21:47

did, what would I learn from like that

21:50

batch of companies and founders? This is

21:52

a very humbling job because we make so

21:55

many mistakes. Errors of commission are

21:57

really painful. Errors of omission are

21:58

really, really painful, too. And they're

22:01

more costly just economically because

22:03

you can lose one times your money uh if

22:05

if you get things wrong on an error of

22:07

commission. But you can forego making

22:11

really high returns if you if you get it

22:13

wrong. There are no common patterns. I

22:17

would say when we get it right on a on

22:20

not doing an investment, it's typically

22:22

for the right reasons. It's typically

22:25

because we see something that we don't

22:26

love about the business quality. You

22:28

know, we feel really really really

22:30

strongly about market leadership. Do you

22:32

know the Glengary Glenn Ross movie?

22:34

>> Yeah, I know the movie. Yeah. uh you

22:36

know the scene with Alec Baldwin,

22:38

>> refresh our memories.

22:39

>> Okay, so Alec Baldwin comes in, there's

22:41

the scene with Alec Baldwin where uh you

22:43

know he's he's running like a sales

22:44

contest. This like a boiler room setting

22:47

and he comes in, he's running a a sales

22:49

contest and he walks in and he's like,

22:50

"Okay guys, new contest. Here we go.

22:53

First prize gets Cadillac. Second prize

22:56

gets a set of steak knives. Third prize,

22:58

you're fired." Right? And so we've

23:01

adopted that as a way of describing most

23:03

of the technology markets that we live

23:04

in. So we happen to think and I happen

23:07

to think strongly and my experience has

23:09

been the vast majority of market cap

23:11

creation is going to go to the market

23:12

leader. And this is probably

23:14

underappreciated like we see this all

23:16

the time with our peers in the in the

23:17

growth investing industry where they say

23:19

things like yeah you know even the

23:21

number two player like is going to be

23:22

really viable like maybe but like more

23:25

often than not that's not the case.

23:27

That's kind of obvious in network effect

23:28

driven businesses, consumer internet

23:30

companies, Google, Facebook, etc. It's

23:33

it's less obvious in enterprise

23:36

companies, but it happens just as often.

23:38

Like there's no number two to

23:40

Salesforce. Like Salesforce is

23:41

Salesforce, workday is workday. Service

23:44

Now is Service Now. Like, and you'd feel

23:46

a lot of pain if you did the number two

23:48

or god forbid the number three in those

23:50

markets. In early days of technological

23:52

shifts, markets tend to fragment in ways

23:55

that we don't foresee and they end up

23:57

being less competitive in certain areas

23:59

and people kind of settle into different

24:01

areas. So, you know, on the model side,

24:04

so far the way it looks like it's played

24:06

out is

24:08

it will be more like the cloud industry

24:09

like it's not going to be a winner take

24:11

all. Certain technical advantages seem

24:14

uh limited in time frame, right? like

24:17

there's kind of you know always this

24:18

kind of constant leaprogging of the

24:20

model industry. So I think it will look

24:22

like you know the the cloud industry in

24:25

the sense that there will be multiple

24:26

players there will be profit pools for

24:29

them. It's it's sort of like uh early

24:31

days we we were saying like is this

24:32

going to be aircraft manufacturing or is

24:34

it going to be airlines like those are

24:36

the two extreme ends of the spectrum.

24:38

Aircraft manufacturing has high profit

24:40

margins um because there's really high

24:43

capital intensity and it's extremely

24:47

hard technically.

24:48

>> So that like would seem to mirror the

24:51

the model industry. Airlines on the

24:54

other hand, you know, are horribly

24:55

competitive industries and you know that

24:58

they all go bankrupt in the fullness of

24:59

time. So it seems like the model

25:01

industry is going to be like aircraft

25:02

manufacturers or the cloud industry.

25:04

>> Why did cloud play out the way it did?

25:06

Like is it just size of market? is that

25:08

>> I think it's size. Yeah, I think it's

25:08

size market.

25:09

>> Is that is it that simple that if the

25:10

market's big enough, you're just going

25:11

to have multiple winners and winner take

25:13

all.

25:13

>> Yeah, it's size and market. Um to me,

25:15

it's all that one is all size of market.

25:17

Like it's just so vast. And cloud is

25:20

such an interesting market because the

25:23

cloud like if you could just

25:24

independently own AWS, Microsoft, Azure,

25:28

and GCP, like those would be some of the

25:30

most valuable companies in the world.

25:31

Like those would be awesome businesses

25:33

to own.

25:34

on the other side of it. You know, my

25:37

one of my partners, Alex Rampel, has

25:38

this has this has this statement that he

25:40

likes to say, which is like the best

25:41

best businesses in the world don't have

25:43

customers, they have hostages.

25:45

>> That's not actually the case in cloud.

25:48

Like, sure, there are some things like

25:52

egress fees. Like, the clouds are

25:53

anti-competitive with egress fees. Like,

25:55

they make it really hard to leave and

25:56

get your data out and all that stuff,

25:57

but that's kind of minor. Like,

25:58

generally speaking, the customers in

26:00

that market are well served. Like,

26:02

they're happy. like it's been positive

26:03

some for them you know and at the same

26:05

time the clouds are really good

26:06

businesses

26:08

>> I think the same is likely to happen in

26:09

the model space and so the market is

26:12

going to be so big it will fragment in

26:14

ways that we don't yet expect and you

26:17

know even if you're in a number two in

26:19

terms of absolute revenue size or you

26:22

know sort of market awareness uh that's

26:25

okay

26:26

what's not okay probably I would think

26:28

is being in the number two in something

26:31

like the dominant consumer, you know,

26:35

chat interface or something like that.

26:36

>> I want to talk about competition in our

26:38

industry for investment opportunities in

26:41

the market leaders led by technical

26:43

terminators or or others. It it's become

26:46

in our collective careers, you've been

26:48

in this specific business much longer

26:49

than me. Uh but in across your career,

26:52

it's become way more institutionalized.

26:53

There's way more players. There's way

26:54

more money. the people you're up against

26:57

on a daily basis are probably more

26:59

talented um sometimes by a lot. Uh so

27:02

you have to keep up with that. How does

27:04

the competitive describe the competitive

27:06

dynamic when you are trying to make a

27:08

big investment in a big exciting company

27:11

led by a consensus amazing person in a

27:14

big market like what does that feel like

27:16

now? And I'm also interested in how how

27:18

it's changed over time.

27:19

>> Yeah. So Mark and Ben have told the

27:21

stories about the origin of starting the

27:24

firm and you know their experience with

27:26

the venture capital product and you know

27:29

why they built the firm the way they

27:30

they did and whenever they tell those

27:32

stories I'm like that's great and man

27:35

wouldn't it have been fun to compete in

27:36

that time like that would have been

27:38

awesome. The market is definitely more

27:39

competitive now. It's become a lot more

27:41

institutionalized for good reason

27:43

though. Like the thing that I'm telling

27:45

our team and I talk about with my

27:46

partners now is we're a grown-up

27:50

industry now. Like this is no longer

27:51

some little bespoke asset class. When I

27:54

started my career, there were, you know,

27:58

you and I were getting out of college.

28:00

How many There were probably one or two

28:03

technology companies in the largest 10

28:05

market cap companies in the world. Now

28:07

it's eight of 10. Eight of 10 and seven

28:10

of the eight are West Coast technology

28:12

venturebacked companies. Like I feel

28:14

like that hasn't that realization hasn't

28:16

really fully hit uh you know the finance

28:19

industry. You know if you look at that

28:21

tech has kind of overtaken all of the

28:23

market cap creation and is driving you

28:26

mostly driving force of the stock market

28:27

and the economy. The private markets

28:30

have become a real asset class. This is

28:31

something I'm studying now. Uh because,

28:34

you know, the venture industry, you

28:36

know, is sort of seen as like this non

28:38

small non-scalable thing. Turns out

28:41

there's 5 trillion of private market cap

28:44

that is, you know, up 10x in the last 10

28:47

years. And it's honestly some of the

28:50

best companies in the world. That market

28:53

cap represents almost a quarter of the

28:55

entire S&P 500. It's more than half of

28:57

the mag 7. So,

29:00

I think that we now are in the grown-up

29:04

in the big leagues and we need to start

29:05

acting like it. So, we've adapted our

29:07

firm a lot to that realization.

29:11

Um, and oh, by the way, one other

29:14

comment just on that industry, you know,

29:15

and how it's changed. We just did this

29:17

analysis. If you look at our public

29:20

universe, so where do we spend most of

29:22

our time? It's like software consumer

29:23

and fintech stuff.

29:25

the public universe in those sectors,

29:27

there's less than five companies growing

29:30

30%.

29:31

It's kind of staggering like that's a

29:34

low number. Our our portfolio on average

29:36

dollar weighted is growing 112%.

29:38

And some of these companies are big

29:40

enough to be you know the the large

29:41

companies. And you know if you look at

29:43

the small cap universe and the public

29:44

markets first of all public markets have

29:46

shrunk by half in the last 20 years. And

29:48

if you look at the uh the the sort of

29:51

composition of small cap public

29:54

companies, the quality I would argue is

29:56

so much lower than what is available in

29:59

the private markets. So the industry is

30:01

real. It shouldn't be a surprise that

30:03

the competition has intensified. I think

30:05

about the competition similar to how our

30:07

venture folks think about it, which is

30:10

the market has sort of become a barbell.

30:13

um you know and so we're faced with the

30:17

the large multi-stage firms that have

30:21

very strong venture practices on the one

30:23

hand and those are the fiercest

30:24

competitors for us. I respect my peers

30:26

there. They're trying to play the same

30:27

game as us which is when we have

30:31

something special at the series A or the

30:33

seed like we want to hold it really

30:34

tightly and they want to do the same

30:36

thing and sometimes they're effective at

30:38

it. Uh sometimes we're effective at it

30:40

but we have to kind of battle that out.

30:43

on the other side is you know on the

30:46

venture side it's sort of bespoke kind

30:49

of uh you know in the retail analogy

30:51

there's like the the superstore like the

30:53

Walmart and you know Amazon which is

30:55

sort of how we would get characterized

30:57

and then the other side is sort of like

30:58

the Gucci store you know or the Prada

31:00

store which is like deep specialization

31:03

so you know Nat and Daniel would have

31:05

been an example of that you know Ilad

31:08

you know is an example of that and then

31:10

there's many others that do a really

31:11

good job, you know, at what they do. So,

31:14

you know, I have respect for a lot of

31:15

the crossover folks, you know, who are

31:17

in our world and and have built private

31:19

businesses and and have done a good job

31:20

with it. So, what do you do to beat

31:22

these people? Like the actual extreme

31:24

versions of the answer, like the lengths

31:26

that you're willing to go to to win. I

31:28

>> I think you would love to have some

31:29

story that's like sensational in the

31:32

moment where we did something crazy. The

31:36

reality of the growth stage business is

31:39

we win deals based on years of

31:41

relationship building. You know, we

31:43

recently did a deal where the founder,

31:45

we had sort of worked the founder so

31:47

hard that, you know, he called us and uh

31:51

and and he was like, "Hey, I'm ready to

31:52

do this. I'll just talk to you." And I'm

31:54

like, "Oh, wow. Okay, fruits of my

31:56

labor. Like two years of this. This is

31:57

good."

31:58

>> Then at that point,

32:00

>> he's he it's one it's one of the best

32:02

companies in the market. And the dynamic

32:04

that we are faced with is okay, this is

32:07

awesome. I got a clean look. I know for

32:09

sure if he was going to market, he would

32:12

get a higher price than what he just

32:13

told me, but can I bear the price? And

32:17

so that's often the exercise that we

32:19

have to go through as growth investors

32:21

is what do we know differently about the

32:24

product or the market or what are our

32:26

expectations

32:27

that will allow us to do it that maybe,

32:31

you know, aren't as obvious. And so what

32:32

what are you doing in those two years

32:34

that earn you that right?

32:36

>> Maybe that's where the extreme measures

32:37

are.

32:38

>> Helping them as if we were already

32:40

investors in their company. And so

32:42

helping them with candidates, helping

32:44

them, customers, spending quality time

32:46

and showing that we understand their

32:48

business. Like often that's the biggest

32:50

thing. Honestly, the for the companies

32:53

where we're not existing investors,

32:56

oddly enough, sometimes it's easier

32:58

because our platform is so strong, our

33:00

brand is so strong. I'll give you

33:02

another fun example, which was, you

33:04

know, Dylan at Figma. When we first

33:06

invested invested in Dylan at Figma, you

33:08

know, I was considering joining the firm

33:10

from GA. This was 2018. You know, one of

33:13

I knew all the guys already at the firm.

33:15

And so, I'm spending time with Peter

33:16

Lavine, who was one of our partners. And

33:18

uh you know I come in and I'm like Peter

33:20

what what's top of mind? You know how

33:22

are you thinking about the growth

33:23

business? What can I tell you? And he

33:26

was like we need this tomorrow. We got

33:29

to invest in Figma. Like we need this

33:30

tomorrow. Like we I don't know how we

33:32

didn't you know we we we missed it. We

33:35

you know I was late to it. Like we just

33:36

need a growth business and it was a

33:38

growth deal and we should have done it.

33:39

It's crazy. We did GitHub early. How did

33:41

we not do this one? And he was just like

33:43

apoplelectic you know like I I need

33:45

this. And so that was very encouraging,

33:48

exciting. So day one, you know, I told

33:50

you I knew the six companies in the

33:52

portfolio. I also knew like the five-ish

33:54

companies that I really loved outside

33:55

the portfolio. You know, Roblox was one

33:57

that I was close to. Figma was another.

34:00

And so from the moment I joined, we had

34:02

done the fullcourt press on Dylan. Like

34:03

he came to our summit. You know, it was

34:05

Mark and Ben bear hugs. Like he was

34:07

really into crypto. We bear hugged him

34:09

on the crypto side. Like we did

34:10

everything we could with him, helping

34:12

him with a board search. who placed a

34:14

person in our network onto his board

34:16

like we were trying to do everything and

34:19

you know trying to catalyze a deal and

34:20

he was like I'll let you know when I'll

34:21

let you know when

34:23

>> so co strikes and he calls us and he's

34:25

like now's the time like oh my god this

34:28

was in the moment of co where we all

34:29

thought the world was going to end you

34:31

know everything was screwed

34:32

>> stock market was way down you know I

34:34

felt like oh great good timing uh so you

34:37

know at least we got the luck and so he

34:40

you know he came and pitched we had done

34:41

all the work and we're having the debate

34:43

as a team, you know, was taking this

34:45

traditional me and my team were taking

34:47

this traditional growth lens looking at

34:49

it and we're like the market for

34:50

designers is market for designers is not

34:52

that big. You know, it's like really

34:54

small and if you do the math of the

34:56

market size of designers and what they

34:58

charge, you know, just I don't think

35:00

that the price makes sense at $2

35:02

billion, like this is just it's too

35:03

limiting. And our venture guys were

35:06

losing their minds in this discussion.

35:08

They're like, you guys are totally

35:11

missing the point. like the number the

35:13

ratio of designers to engineers is

35:17

basically double for the modern

35:20

technology companies. So that's a

35:21

leading indicator. Everyone is going to

35:23

you know that ratio is going to change.

35:25

There's going to be double the designers

35:26

in the world. More importantly, the

35:28

whole engineering to design process is

35:30

changing and there's sort of a a melding

35:31

that's happening of front-end

35:33

engineering and design. And so thinking

35:36

about this as the market for design is

35:39

way too limiting. and so you're just

35:41

missing the point. We were debating it

35:44

and you know it was like speaking past

35:45

each other and finally Ben called it

35:47

off. He's like, "Okay, all right." Like

35:49

we're not going to solve this tonight.

35:50

You know, ultimately it was it was a

35:52

call on the growth fund side and I slept

35:55

on it and I woke up and I was like,

35:56

"Look, this is an exceptional business

35:58

model and we're kind of squinting to

36:00

believe enough on the market size, you

36:03

know, great founder, great business

36:05

model. Is the market good enough?" And

36:08

I'm kind of happy to take that risk. The

36:11

risk I don't want to take is quality of

36:14

business, quality of founder, but you

36:16

really had to have a nuanced view of the

36:18

market in order to get there as a like

36:20

with a traditional growth investing

36:21

lens. And so fortunately, we got there.

36:23

You know, it worked out really well. I

36:25

bring up that story one to say that's an

36:28

example of something where you kind of

36:30

have to the price is the price and you

36:31

kind of have to figure out if you can

36:33

take it like if you're willing for the

36:34

very best of the best companies. But

36:36

two, I think it speaks to the advantage

36:39

that we have and what you need to be

36:42

successful in growth investing. Like you

36:44

need those product and market insights

36:46

or you're just going to live in a

36:48

spreadsheet and die in a spreadsheet.

36:49

And so uh you know everything that we've

36:52

done or I've you know I have done and

36:54

our our team has done to design a

36:56

process of tightly integrating with our

36:59

early stage teams has been in the spirit

37:01

of optimizing insights around people

37:05

products and markets and I think that's

37:07

where you actually get success. One

37:09

thing that I'm trying to do more of

37:10

because I'm just interested by it is the

37:13

to hear about like the minutia of your

37:15

day and life like the in in this

37:18

incredibly competitive environment. I've

37:21

become interested in how some of the

37:23

best investors literally just like run a

37:24

given day.

37:25

>> Yeah.

37:26

>> And what that looks like for you and and

37:28

I think you'd be surprised like how in

37:31

the weeds I'm interested in learning

37:32

about. And so like air on the side of

37:34

detail, like I'm just I'm just curious

37:36

what the actual life of your job feels

37:39

and looks like. You know, Bob Swan, who

37:43

is a a longtime mentor and friend of

37:45

mine and and an operating partner at our

37:48

firm, gave me this really good advice

37:50

that he and John Dano at the end of

37:53

every year always went through an

37:54

exercise where they spent like two hours

37:57

looking at their calendar from the year

38:00

and then they had an objective of

38:01

cutting 30% of stuff that was on their

38:04

calendar and that, you know, there was a

38:06

way for them to make sure that they were

38:08

giving responsibility down to the people

38:10

on their teams. but also that they would

38:11

get leverage. So, he's given me that and

38:13

then he reminds me of it when he can

38:15

tell I'm too busy uh with things that I

38:17

shouldn't be. And so, I think I'm like

38:20

not very good at this, but I'll I'll

38:23

answer the question anyway. I try to

38:26

make sure I'm spending

38:29

adequate time meeting companies. So

38:32

right now our investment business looks

38:35

something like 2/3 relatively known

38:38

companies and one-third like kind of

38:42

newer stuff. But I want to make sure my

38:45

time is spent pretty differently than

38:46

that. Like I want my time to be 20% on

38:50

those known companies and spending time

38:52

with people like Ali and you know the

38:54

founders Vanderol like whatever it may

38:55

be flux safety but I want most of my

38:57

time spent on the new stuff like because

38:59

I need to be learning about those new

39:00

markets and so constantly meeting with

39:01

AI founders talking to to smart AI

39:04

employees and making sure that I'm deep

39:06

and conversational and have an

39:07

understanding of those markets. So I

39:09

spend a lot of my day on that. I've

39:11

started to kind of move away from like

39:13

doing one-on ones and I'm like, you know

39:16

what? I don't need to schedule one-on-

39:17

ones. I talk to my team all the time.

39:19

I'll call them after hours. I've started

39:21

to very deliberately block off hours and

39:24

days. So, I block off two hours every

39:28

Tuesday, two hours every Thursday. Um,

39:31

and then I also put an hour and a half

39:33

block twice a week in afternoons.

39:36

And that often gets consumed with things

39:38

that are pressing and you know I need to

39:39

make calls or whatever it may be. But I

39:42

find that I learn a lot and develop a

39:45

lot of my own thinking just by having

39:48

think time. You I'm the kind of person

39:50

that has 20 things open in the browser

39:52

and I want to read them all and then I

39:54

don't get to them. Uh so unless I block

39:57

off a bunch of time I actually just

39:58

don't find that I'm spending the time

40:00

learning as much as I should. You know

40:02

that's I'd say trying to learn about

40:06

companies, spending time with

40:07

entrepreneurs. I want to be 80% of my

40:10

time and then 20% is spending time with

40:14

founders, you know, internal management.

40:17

Um, you know, time shift when we're

40:20

fundraising.

40:20

>> How many new companies do you think you

40:22

meet a week?

40:24

>> We as a growth fund probably meet 30

40:28

>> companies a week. Now, not new, probably

40:29

30 companies a week. I personally

40:32

probably meet 10 maybe somewhere around.

40:36

>> How do you run those meetings? Like if I

40:37

came into one of those 10, what is the

40:39

structure of the meeting?

40:41

>> I keep the introduction super brief. I

40:43

like to jump in and say, "Hey, why don't

40:44

you please spend, you know, five minutes

40:47

explaining to me the strategy and your

40:49

vision?" Because I've read your website.

40:52

I know a little bit about the company.

40:54

I've talked to some customers maybe, but

40:56

like I need to hear the vi like the what

40:58

is the bigger thing. Like what do you

40:59

want to tell you? tell me uh and then I

41:01

just ask questions for 20 minutes.

41:04

>> Okay, so what do you think about this?

41:05

What do you think about that? This may

41:07

be a stupid question, but can you tell

41:08

me about this? And I find that to be a

41:09

lot more effective. Um and you know, the

41:13

ultimate compliment that we get from a

41:14

founder is like,

41:16

>> thanks, you've done your research or you

41:18

know, hey, thanks for asking that

41:20

question. That's pretty that's pretty

41:21

smart.

41:22

>> If you think about the reasons why you

41:24

do this versus something else, what are

41:25

the most important ones? Like why why

41:28

don't you why aren't you a founder? Why

41:30

don't you work in some other industry?

41:32

Why don't you have your own firm? Like,

41:33

there's other things that you could do.

41:35

What are the most important reasons why

41:36

this is the thing you do?

41:38

>> So, my wife would say that I have a low

41:41

attention span. What she means by that

41:43

is I'm interested in a lot of different

41:45

things. And this is a really cool way of

41:49

getting to learn about tons of new

41:51

stuff. I suspect this is the same reason

41:53

that you like to invest is how lucky are

41:56

we? We get to sit and spend time with

41:59

the entrepreneurs who are building the

42:00

most interesting companies in the world

42:02

right now. We get to learn about the

42:04

most cutting edge technology stuff that

42:06

if you were in the public markets or

42:08

just in a job, you would never get a

42:10

chance to learn about. So I love to

42:12

learn and I love to be around, you know,

42:16

kind of great founders as they're

42:17

exploring really interesting things. So

42:20

that that part of it is really really

42:23

attractive. There's another part that

42:26

plays to a totally different side of me

42:28

which is this business is a scoreboard

42:31

business and like I convey this to our

42:33

team all the time. There's a scoreboard

42:35

in this business and our expectation is

42:38

that we win. Now, it's a very longdated

42:40

scoreboard, you know, especially in the

42:42

venture side, but on the growth side

42:43

even, it's a pretty longdated

42:45

scoreboard, but at the end of the day,

42:47

like we have to put up returns like our

42:49

customers are our founders and our LPs.

42:52

And on the founder side, we need to make

42:54

sure we do a great job with them and

42:55

they're sort of a virtuous flywheel if

42:57

we do.

42:59

On the LP side, like it's pretty simple.

43:01

Are we doing a good job generating

43:02

returns? So we A16Z, we're known as sort

43:06

of running ourselves a little bit

43:07

differently as a firm. Mark and Ben

43:09

really drive that. We do things like,

43:12

you know, Ben runs every new employee on

43:15

boarding and he runs through our culture

43:16

document. When you sign an offer letter

43:19

at our firm, you sign your offer letter,

43:21

but you al also have to sign our culture

43:23

document, which lays out our cultural

43:25

principles. I also created a subset of

43:28

principles that I wanted to convey for

43:30

our growth fund. the scoreboard and we

43:32

expect to win is a very direct way of

43:34

saying like we better be competitive.

43:37

I have one that is we are the Yankees

43:41

and we're going to act like it. And what

43:44

I mean by that is not, you know, we're

43:46

going to be arrogant or, you know, we

43:49

think we're the best team or something

43:50

like that. What I mean by that is we're

43:52

lucky enough to be a part of a firm that

43:54

has an incredible brand.

43:57

And so we're going to run our team very,

43:59

very high performance. Like if you're on

44:01

the Yankees, you better be performing.

44:03

Like this is the big stage. And so our

44:05

expectations for our team, we're very

44:07

collaborative. We care about winning as

44:09

a team, but you better be good. Like you

44:11

better be doing your job really well.

44:13

You better be working hard. This is one

44:16

of the things that maybe is not as

44:18

obvious to people. It wasn't as obvious

44:20

to me actually until I joined the firm.

44:23

It's so funny when I when I was

44:24

considering it, my perception from the

44:27

outside before I really started the

44:30

process was like Mark and Ben, I don't

44:32

know, they're kind of they're like

44:33

celebrities, semi-seleelebrities, like

44:35

do they really work hard? They got all

44:36

these other interests. And I got in and

44:39

man, it is a competitive place. Like we

44:42

are very intensely competitive. We want

44:44

to win. And everybody works really,

44:46

really hard. like no one is resting on

44:48

their laurels. We're all constantly

44:50

chatting non-stop like late at night.

44:53

We're all working hard. We're kicking

44:55

around ideas. And I love that. I love

44:57

the dynamic of of partnership. Uh but

45:00

high expectations around performance on

45:03

the, you know, why am I at A16Z? Why

45:05

don't I run my own firm? I always tell

45:08

people kind of have a dream job. Like

45:10

this is awesome. I got to join a firm

45:13

that was on the top of their game. They

45:15

were on the ascent. Um, but there was a

45:18

a real latent opportunity for us to

45:20

build a franchise on the growth side and

45:23

I came from a place with a really strong

45:25

culture at GA. Uh, but I joined a place

45:28

that is full of optimism and I think you

45:31

need that in in growth investing. Like

45:33

that is the number one ingredient is you

45:35

got to be optimistic. You got to be able

45:36

to see what can go right.

45:38

But I also got a chance to hire the

45:40

team. I got to set the strategy, set the

45:43

investment process, take what I felt,

45:46

you know, were some of the learnings

45:47

that I had, which were great and, you

45:50

know, bring those things with me and

45:52

leave some things behind. And so, for

45:54

example, one of the things that that we

45:56

set up at the outset, was a a bit of a

45:59

different investment decision-making

46:00

process than a traditional growth equity

46:03

investment firm, right? So, most growth

46:05

equity investment firms have an

46:07

investment committee. It's central. you

46:08

go, you present, you kind of battle to

46:11

get the votes,

46:13

>> they they disappear and then the smoke

46:14

comes out and like here's the decision,

46:16

here's the decision. What we decided to

46:18

do at the firm in the growth fund was do

46:20

it totally differently. So, we were

46:22

going to actually make the decision

46:23

process just like our venture process,

46:25

which is single trigger puller.

46:27

>> The expectation I have set with our team

46:30

and that and that Mark and Ben have sort

46:31

of conveyed and and and I think we do a

46:33

pretty good job of is you got to be

46:36

intellectually honest. You've got to be

46:38

transparent and we openly expect

46:41

disagreement. But once you disagree, you

46:44

disagree and then you commit. I think by

46:46

doing it this way, you encourage people

46:48

to fully explore the risks of investing

46:52

and fully explore the rewards. You're

46:55

never in this temptation

46:57

to sell or to politic for a vote or try

47:01

to influence someone's decision for the

47:03

wrong reasons. like you really like

47:05

something and you really want to push.

47:06

We don't have that dynamic. So I think

47:07

it I think it allows us to more openly

47:10

explore the merits of an investment and

47:13

I think it's been you know a reasonably

47:15

good process and and we're small and so

47:17

we you know we move very fast. We do

47:18

this you know very iterative

47:20

iteratively. It's not like we need to

47:22

have a Monday investment committee

47:23

process. Like my first investment

47:26

committee uh decision was, you know,

47:28

before I even joined the firm and it

47:30

was, you know, Mark Scott and I having

47:32

breakfast and we were deciding on an

47:34

investment at breakfast. I like to keep

47:36

it informal, but we want to make it

47:37

rigorous at the same time. The other

47:39

thing I did that's a little bit

47:41

different is when we hired the team, by

47:44

the way, my I feel very lucky. It's one

47:46

of the most special parts of the job for

47:49

me. It's about 10 investors. So, it's

47:51

pretty small. The reason we can be so

47:53

small is because we have the early stage

47:54

teams. But, you know, a cultural trait

47:57

that I think we've done a pretty good

47:58

job of building is just collaboration

48:00

and and the willingness to roll up your

48:02

sleeves and help people as part of the

48:04

team's sort of promotion criteria,

48:06

evaluation, etc. I put in there

48:10

contribution to collective investment

48:11

judgment. Like entry level, like from

48:14

the start, this is part of your job. you

48:16

better be contributing to our collective

48:18

investment judgment and it's something

48:20

that we're going to evaluate you on from

48:22

the start and so it's a little bit

48:23

different you know for a junior person

48:25

to be faced with that a lot of times the

48:27

junior folks when they join they have to

48:28

find their footing and you know when do

48:30

they chime in when do they not but I

48:31

think it's made us you know better as a

48:33

as a team at making decisions

48:35

>> if you think about the environments that

48:36

are better or worse for growth investing

48:38

of the type that you do what are those

48:40

conditions like if you could cook up in

48:42

a in the kitchen like the perfect

48:44

environment for you to be deploying

48:46

dollars. What are the features of it?

48:48

>> Well, the optimal would be

48:51

early product cycle, bad capital cycle,

48:54

>> but those rarely happen in, you know,

48:57

coincide with one another. If I had to

48:59

pick, I mean, it's it's all early

49:00

product cycle for the style of growth

49:02

investing that we do.

49:03

>> What does that mean early product cycle?

49:05

>> It means we're at the outset of a new

49:08

technological change,

49:10

>> beginning of that is going to propel.

49:12

Yeah. A new market wave. And so maybe

49:15

it's easiest to highlight uh in

49:17

retrospect.

49:19

>> It turns out that when you and I were

49:21

starting our investing careers like we

49:23

started at a really good time like

49:24

>> you did I was in public markets.

49:26

>> Well you were in public markets and so

49:27

you had to deal with GFC and stuff.

49:29

Notwithstanding that that's capital it's

49:30

capital cycle that one.

49:33

>> It turns out and it's it's obvious in

49:35

retrospect. It's really hard to feel it

49:36

in the moment maybe less so because AI

49:38

is so well covered and you know the

49:40

question is are we in an AI bubble now?

49:42

not is there a good product cycle ahead

49:44

of us? Um but you know it turns out that

49:46

we had at the same time we had the

49:47

mobile uh we had cloud SAS e-commerce

49:51

all at the same time. Uh and that was a

49:53

great setup for us. If you look at all

49:55

the mistakes that we've made, you know,

49:57

as an industry 2021 is very well

50:00

covered. I always tell people the

50:02

biggest mistake from 2021 is that we

50:04

were actually kind of late product

50:05

cycle. And we just didn't realize it at

50:07

the time. There was a bit of a head fake

50:08

with COVID. We didn't realize we were

50:09

late product cycle. And what that means,

50:12

you know, in practice is the ideas are

50:14

just worse. The market opportunities are

50:16

worse. It's just harder to go be

50:18

successful right now. You know, when I

50:20

talk to our investors, our LPs, they're

50:23

all ask me like all of the questions

50:24

are, you know, are we in a bubble? Like

50:27

is the market too hot? How are you

50:29

dealing with valuations? And I'm like,

50:31

look, we're we're trying to be very

50:32

balanced about this. At the same time,

50:34

10 years from now, there's going to be a

50:36

bunch of really, really great companies.

50:38

And so, we got to be in the market on

50:40

the field. Uh, it turns out that, you

50:43

know, the last two years coming out, you

50:45

know, 22 to kind of early 25, I think

50:49

we're a really good period. I think this

50:50

is going to be a great a great vintage

50:51

of time to have been investing. You

50:53

know, we also have been surprised at how

50:55

long the companies have stayed private.

50:56

Like, it's they've stayed on the they've

50:58

stayed on the bingo card for us longer

51:00

than we expected. Got it. And that's

51:01

been great because we've converted those

51:02

in a really, I think, in a really, you

51:04

know, attractive way. You know, if you

51:05

look at the last year of our activity,

51:09

our portfolio dollar weighted is growing

51:11

112% and we entered at 21 times revenue.

51:14

And so I'll have this debate. First of

51:16

all, I recognize that revenue multiples

51:19

are flawed and all that. Uh, especially

51:21

for traditional investors. If I could

51:23

invest for the rest of my career in 112%

51:26

growing companies that are really really

51:28

great and good in markets at 21 times

51:30

revenue,

51:30

>> I would do it in a heartbeat. I would do

51:32

it in a heartbeat. I think that's way

51:34

less risky than something where you're

51:37

buying, you know, a 12% grower in PE for

51:41

15 times Ebatop because growth just

51:43

takes takes care of so much for you. I

51:45

think above 30% growth, the market still

51:48

doesn't fully value the growth rate.

51:51

>> You know, it's Why why is that the case?

51:52

>> I think it's just hard to model uh you

51:54

know my conclusion. I' I I've studied

51:57

all these companies that are you know I

51:58

called them the model busters but like

52:00

I've studied all these companies. It is

52:02

just so hard for any investor to build a

52:05

five or 10 year model where where high

52:08

growth persists. It's just not natural.

52:11

like the natural inclination, you know,

52:14

no one built a financial model for

52:16

Google or Visa that had them growing 20

52:20

years into existence at, you know, 15 or

52:22

20%. Like that just it would just be

52:24

totally unnatural to do. So, you know,

52:26

if you look at the moment of the iPhone,

52:28

and this goes back to the point about

52:29

product cycles and how much you can get

52:31

surprised in 2009, if you looked at

52:34

consensus estimates for Apple and then

52:38

compared

52:39

for for 2013, so 2009 consensus estimate

52:42

for the year 2013 and compared it to

52:46

actual performance in 2013, consensus

52:50

estimates were off by 3x.

52:53

Like, that's a massive number. And

52:55

that's like the most covered company in

52:56

the world.

52:57

>> So

52:59

I think you can be surprised on growth

53:02

on these things. Like I get a big kick

53:04

out of that. I try to learn a lot about

53:05

it. But I think it's it's not natural to

53:08

model anything that way. Like it's so

53:10

natural to just say, "Hey, this

53:11

company's growing 80%." You know, then

53:13

they're going to grow 65, then 50, then

53:15

40, then 30, then a terminal growth

53:17

rate. And it's very different than a

53:19

company if it grows 80 and then the

53:21

growth rate persists 75, you know, 65

53:24

like it's like a 3x difference in your

53:26

valuation. And so you can just get it

53:27

massively different. So that's why I

53:29

love high growth. I mean, it's obvious

53:30

that's the math behind why why I love

53:31

it. But, you know, again, it's it's it's

53:33

actually just hard to appreciate it

53:35

because it's not natural uh to build a

53:37

model that way.

53:37

>> You and I have talked before about this

53:38

idea of like push versus pull companies.

53:40

Can you describe that difference and how

53:42

that's an idea that you care about when

53:44

evaluating them? It's it's magic when

53:46

you find a pull business. I have a

53:50

post-it note on my computer in the

53:52

office that says, "Is the market

53:55

demanding more of your product?"

53:57

It's the most special thing when it

54:00

happens. And and by the way, a lot of

54:02

these AI companies, like what's so

54:04

magical about the way ChatGpt has grown?

54:08

It's a billion users. Like it's organic.

54:10

It's all brand. And the shocking thing

54:12

about that one, by the way, is it

54:13

doesn't have a network effect. Like that

54:15

was that was one of the more surprising

54:16

things for us. Is the market demanding

54:19

more more of your product is probably

54:21

the most important question that we can

54:23

answer because when it happens,

54:25

especially in consumer, it it tends to

54:28

create the most special companies in the

54:29

world. So, you know, we've seen it in

54:32

companies like Roblox, you know, when it

54:34

really works. And that one has sort of

54:35

two network effects and so it's it's

54:37

super special. Um, we also see it in in

54:40

companies that aren't network factor

54:42

consumer. Like in the case of Anderol,

54:43

like turns out the market really really

54:46

really is demanding more of their

54:47

product. And there's many reasons for

54:48

that. We've sort of reached all at the

54:51

same time this confluence of AI

54:53

capabilities, autonomy, you know, sort

54:55

of knowhow and how to navigate

54:57

governments mostly from alums of

55:00

companies like Palunteer uh in SpaceX

55:04

at the same time that we have a

55:05

desperate geopolitical need. And so the

55:08

market is demanding more of their

55:09

product and that's really special. One

55:11

of the things that I say about push

55:13

businesses which is you know you got to

55:15

go sell it like sometimes those are

55:17

really successful and there's industries

55:18

where this is the case like cyber

55:20

security and things like that they don't

55:22

tend to get easier over time

55:24

>> like they tend to get harder like if you

55:25

have to go sell or market your product

55:27

the bigger you get often it gets harder

55:30

>> and so that's not always the case.

55:31

Sometimes you get sort of increasing

55:33

returns to scale from brand and things

55:34

like that. Um, but especially on the

55:37

consumer side, it almost always gets

55:38

harder if you're a push business. Tik

55:40

Tok maybe is the exception to the rule

55:42

where they pushed it early.

55:43

>> They pushed they pushed it early and so

55:45

aggressively.

55:46

>> And obviously, you know, if you're if

55:48

you're Facebook, you probably sit around

55:49

and think about that decision,

55:51

>> you know, forever. Maybe it's not even a

55:53

decision. uh I wasn't on the inside

55:54

obviously but you know obviously the

55:57

growth of Tik Tok was fueled by

55:59

advertising on Facebook in large part

56:01

which is is is kind of crazy to think

56:03

about but you know especially if you're

56:05

a sort of Google or Facebook driven ad

56:07

business like it almost never gets

56:09

easier uh it it always gets harder and

56:11

and Google and Facebook are the ones who

56:12

have kind of accumulate better economics

56:14

over time you know at the expense of the

56:16

people who advertise on them. So yeah,

56:18

the push versus pull thing especially

56:20

like so right now we talk about this in

56:21

the age of AI. If you gave us I think

56:24

there's sort of like how do we assess AI

56:25

businesses right now is an interesting

56:27

thing. One is ease of customer

56:29

acquisition and we see this with like

56:30

the really really special ones like

56:33

cursor you know which is sort of been

56:35

largely viral growth. It happens even

56:37

with things that need to be sold like a

56:39

bridge like you got to go sell to

56:40

hospital systems. It turns out like

56:43

hospital systems are dying for this

56:45

because the doctors love it. It's really

56:46

good. It saves them a lot of time and

56:48

it's really valuable. So, ease of

56:49

customer acquisition is something that,

56:51

you know, is sort of a must for us in

56:53

this AI wave. Um, the second is customer

56:56

behavior, customer retention, customer

56:58

engagement. There are some head fakes

57:00

that we've seen of things that grow

57:01

really fast and then they kind of fall

57:03

off and they're experimental. So, you

57:05

know, the the things that have sort of

57:06

durable behavior, things like cursor,

57:08

you know, where the users really really

57:10

use it ideally or increasingly use it

57:12

over time. Harvey is an example of a

57:14

company where as the models have gotten

57:16

better, customer engagement and usage

57:18

has actually really grown. It actually

57:21

took kind of a step change which which

57:23

we've seen. Uh which is interesting to

57:25

see because it kind of happened at the

57:27

same time as reasoning the reasoning

57:29

breakthroughs. We were like oh that

57:31

makes sense actually like lawyers need

57:32

to reason and turns out like models got

57:35

really good at reasoning and people use

57:36

the products a lot more. And then

57:37

there's gross margins. And we kind of

57:39

give a little bit of a pass on gross

57:41

margins. Right now, we're in this funny

57:43

environment where, you know, latestage

57:45

SAS cloud. We would look at a company

57:47

and it's like, oh man, if you're not 70%

57:49

plus gross margin, you're not really a

57:51

SAS business or cloud business,

57:52

whatever. And, you know, that's going to

57:54

be a knock and people will trade you

57:55

differently. And that's when you get

57:57

valued as, you know, revenue versus

57:58

gross profit or whatever. Now, it's like

58:00

a badge of honor to have low gross

58:02

margins because we're like, oh, at least

58:04

people are using your AI products. you

58:06

know, if we see like we get these

58:07

pitches and they're like, I'm an AI

58:08

thing and I got 75% gross margins. I'm

58:10

like, well, no one's using the AI stuff

58:12

then. Like that's doesn't really seem

58:14

like an AI product to me. You know, we

58:15

give a little bit of a pass on that. The

58:18

expectation is the cost, you know, is

58:19

going to continue to go down.

58:21

>> Just the inference cost.

58:21

>> Inference cost is going to go down over

58:23

time. I mean, there's

58:24

>> so many existential questions about

58:26

market structure, you know, that will

58:28

predict inference cost. Uh, but, you

58:30

know, history of technology would would

58:32

suggest that it's going to go down over

58:33

time. um you know it's been the the cost

58:36

of you know inference has gone down at

58:38

the same time that reasoning happened

58:41

and so token token usage has gone way up

58:44

uh so you know you haven't yet seen any

58:46

improvement in gross margins but I think

58:49

you know over time that's that's likely

58:51

to happen

58:51

>> you basically just not care like if a

58:53

company has 0% gross margin for example

58:55

but the revenue growth and the customer

58:57

love and all this kind of stuff the poll

58:59

is all there does it round to we don't

59:01

care So there's a big difference between

59:05

having 30% gross margins and 70% gross

59:07

margins. So we do we do care. Our

59:09

expectation is if you're producing a lot

59:12

of customer value and if the models get

59:14

a lot better over time, you're going to

59:15

increasingly produce customer value that

59:19

the cost is going to go down. There's

59:20

not going to be so much market power the

59:22

model providers that it's going to

59:24

settle out where these businesses are

59:26

probably higher margin businesses. I

59:27

think they'll be lower margin businesses

59:28

than SAS businesses. You know, maybe

59:30

they end up as 50% margin companies as

59:32

opposed to 80,

59:34

>> but the size of the impact and the usage

59:37

and the amount that they'll be able to

59:38

capture to our point on business model

59:40

earlier is probably so high that it it's

59:42

fine.

59:43

>> How much do you care that the way the

59:46

product behaves and the way it's

59:47

distributed is like truly singular and

59:50

different than competitors versus just

59:52

like the best of a class of company?

59:55

There's sort of a foundational point

59:57

which is every great company either has

60:02

unique product or unique distribution.

60:05

The best companies in the world have

60:06

both. The best companies in the world

60:09

have such unique product that it leads

60:11

to unique distribution.

60:13

But if you don't have either of those,

60:15

>> what's your favorite example of that?

60:17

I'll use a a recent one um that you know

60:21

the the product you know is so good that

60:23

people just naturally have gravitated to

60:25

it is cursor like you know and again

60:27

maybe in the fullness of time that'll

60:28

get harder uh you know but GitHub GitHub

60:32

is a great example of this right uh I'll

60:35

tell a funny story about GitHub too so

60:37

GitHub GitHub was so special of a

60:39

company that for a long period of time

60:42

they never actually talked to customers

60:44

so the first time I ever met GitHub

60:47

They were like, "We got to tell you

60:50

this. This is so awesome. We sold to

60:52

Walmart and they're paying us 400,000

60:54

bucks and no one ever talked to them on

60:57

the phone." We were like, "Wow, this is

61:00

an incredibly magical product and an

61:02

incredibly magical market." Just imagine

61:04

if you had talked to them on the phone.

61:05

Like what would they have paid you if

61:07

you just called them on the phone? Like

61:08

they probably would have paid you $4

61:09

million. you know unique product that

61:11

leads to unique distribution with a

61:14

founder that wants to optimize the

61:17

situation. So, you know, the AI the AI

61:20

founders like I'm I'm not the one

61:23

involved with cursor uh but you know

61:25

Michael is a very special founder and

61:27

his team they recognize what they have

61:29

and then they are aggressively pursuing

61:31

the enterprise at the same time and so

61:33

that's a really good combination where

61:34

you have unique product you have great

61:35

product people love you know that leads

61:37

to some uniqueness of distribution and

61:39

then you can build on that advantage by

61:41

saying hey we have all this bottoms up

61:43

use like we're going to go sell

61:44

enterprises and so you know a big part

61:46

of what we do as a firm

61:48

is we you know help to facilitate co you

61:50

know customer introductions customer new

61:52

business we call our go to market

61:53

function they're referred to as EBC's

61:56

you know sometimes and we get notes

61:58

after everyone and this is the most fun

62:00

thing in the world of AI because we get

62:04

these notes and like in the case of

62:05

cursor every single time it's like

62:09

immediately to Pac immediately to Pac

62:11

you know proof concept whatever uh

62:13

immediately to Pac and like oh

62:14

immediately to you know fullale And like

62:17

the C you can see that like that's

62:19

actually incremental data for us in

62:20

making decisions but you can see it like

62:22

it is magic uh when when it happens. Um

62:26

and so Martin led the A of uh Kurser you

62:30

know one one of my partners who leads

62:31

our infrastructure fund and after one of

62:34

these emails he chimed in and it's a big

62:37

it's a big list. It's like 100 people on

62:38

the list or something. Um he he wrote

62:43

product market fit. And so now

62:46

we're like, "Oh, you know, PMF is now

62:48

PFMF." Uh, and so you kind of you when

62:51

you see that, you know, that's unique

62:53

product, that's unique distribution, and

62:55

like you have a founder, founding team

62:57

or, you know, full full set of employees

62:58

who really wants to optimize it. Like

63:00

>> what are the tradeoffs of the way that

63:02

Andre is structured? Like no firm is

63:04

perfect. Like there's there's choices

63:06

for how you have structured and nested

63:08

the team. Lots of different groups,

63:10

leaders of of groups like you. What are

63:12

the negative parts or the negative parts

63:16

of the trade-offs for how Andreson is

63:18

structured versus like a more monolithic

63:20

structure or something that was just

63:22

different? Our strategy for scaling is

63:24

pretty well covered. But effectively,

63:28

we think scale allows us to bring more

63:31

power to the entrepreneurs and give them

63:34

a greater chance to be successful in the

63:36

market. That's the fundamental that's

63:38

the fundamental thesis be behind the

63:40

scaling for us and with more resources

63:43

you can bring you know more resources to

63:45

bear for the entrepreneur. So for us

63:49

when I joined

63:51

every single Monday and every single

63:52

Friday we used to sit in the room

63:54

together all of us and we'd hear all the

63:57

pitches and then we'd have long meetings

63:59

to talk about each of them all as a

64:00

group and so you know Dixon was leading

64:03

our crypto fund and you know we'd have

64:06

bofund pitches and we'd all listen to

64:08

all of them and then we'd all debate and

64:10

then we realized at a point like that

64:12

was not the optimal use of time you know

64:14

like Dixon weighing in on a like you

64:17

know bio investment and vice versa like

64:19

probably doesn't make sense and you

64:20

could extrapolate that out to a bunch of

64:22

our you know a bunch of our investment

64:24

processes. So we decided to decentralize

64:26

Benmark decided to decentralize the firm

64:29

sort of put you know more power down

64:31

into the investing teams that ran each

64:34

investment fund and uh the reasoning

64:37

behind that is twofold. one, we thought

64:39

it would allow us to have better

64:41

expertise around the table. Like if

64:44

you're only just fully deep in

64:46

infrastructure or applications or

64:48

American dynamism or crypto or bio,

64:51

that's an advantage. It's both an

64:52

advantage in making decisions but also

64:54

an advantage in go to market with the

64:55

entrepreneurs. And then secondly, if we

64:58

are going to scale, you can't scale an

65:00

organization with like 25 or 30 decision

65:03

makers around a table. It's too hard.

65:05

like you can't make a trade-off between

65:07

should we put an incremental dollar into

65:09

a bio fund investment or a crypto

65:10

investment or um how should we think

65:12

about reserving this verse that it's too

65:14

hard and so we we shrank the size of

65:17

decision makers by doing this to a

65:18

smaller group who's in charge of their

65:20

own funds um and so far that's working

65:22

really well and I think that's mostly a

65:24

function of the fact that our early

65:26

stage folks they're really good and

65:28

we're all really collaborative

65:30

the only trade-off that we have at the

65:32

growth fund is selfishly that process

65:34

that I described where we all sit around

65:36

the table. It's kind of valuable for me

65:38

like you know it's good for us to have

65:40

access to all information at all times

65:43

because we sit across all of our early

65:44

stage funds. The way we operate is we

65:46

invest across all of our sectors.

65:47

>> What what percent of the investments you

65:49

make did the firm have a prior

65:51

investment in? a little over half. And

65:55

then if you take the number of

65:58

investments, so if you just do it by

66:00

dollars, it's a little over half that

66:02

are pre-existing venture investments.

66:04

And then if you add the dollars that

66:06

we're investing in pre-existing

66:08

investments that were pre-existing

66:09

growth fund originated investments,

66:12

>> it's something like followons, it's

66:13

something like 70%. So like 70% of the

66:16

dollars that we're investing,

66:18

>> like we got deep knowledge on on the

66:21

companies. Uh, I call it game film. Like

66:23

we just get like I talk about game film

66:24

all the time. You know, we it's so

66:26

important when assessing an investment,

66:28

when assessing a founder, you know, game

66:30

film is not just numbers. Like it's

66:32

>> How do you do reserving in the growth

66:33

fund? Is it materially different than

66:35

elsewhere?

66:35

>> When we first started the growth fund, I

66:37

was like, Scott, zero reserves. Let's do

66:39

it. Every single dollar is going to have

66:42

to be, you know, scrutinized for

66:44

literally every dollar. It turns out

66:45

that's not really practical. Like, you

66:47

need to reserve a little bit. So, we

66:48

reserve a tiny amount. And this is for

66:50

small follow-ons where, you know, our

66:53

participation is important, but we're

66:54

not a lead. We do zero reserving for

66:58

large investment amounts that we think

67:00

we're going to make in a company because

67:02

I think that would lead to lazy

67:03

decision-m,

67:04

>> you know, we'd say, "Oh, well, we

67:05

reserved for it. Let's do it."

67:06

>> So, you just treat it as a new

67:07

investment.

67:08

>> Every single thing is a new investment.

67:09

So if you look at our largest

67:11

investments in the growth fund and just

67:13

run down the list, you know, uh data

67:16

bricks, uh SpaceX, Andrew, OpenAI, XAI,

67:21

Flock, Safety, Figma, Stripe, Coinbase,

67:24

like they're across all they're most of

67:26

them are across multiple funds. That's

67:28

kind of by design. Like we want it we

67:30

want we want to be flexible and say,

67:32

"Hey, if we're super excited about a new

67:34

investment, it's fine. Just keep going."

67:36

We have no target metrics for

67:39

inside the inside the fund verse outside

67:41

the fund.

67:42

>> We have no target metrics for industry

67:46

like you know infrastructure versus

67:47

American dynamism versus crypto or

67:49

whatever. It should always be best ideas

67:51

when but I you know manage the fund and

67:53

so I closely track like how are we doing

67:56

on those metrics and and and generally

67:58

speaking like thematically do we feel

68:00

like the fund is a good reflection of

68:02

what we see as the opportunity set for

68:03

the next 10 years. C

68:04

>> can we talk about selling? This is such

68:06

an interesting topic to me because you

68:08

can ask lots of investors that invest in

68:10

private markets like when and how they

68:11

sell and most of the answers you hear

68:14

are fairly simple heristics like one you

68:16

hear a lot is you know when there's a

68:18

crystallization you sell a third hold a

68:20

third hold a third forever Fredson yeah

68:23

like now later that'd be one example

68:26

there's lots of you know similar

68:27

heruristics how do you think about

68:30

especially because you're investing at

68:31

the growth stage probably closer to the

68:33

opportunity to sell to to another

68:35

investor or the thing going public. Talk

68:38

talk about what you've learned about

68:39

selling and just how you've done it so

68:41

far.

68:42

>> Selling is it's so hard to do this job.

68:46

We've tried a number of different

68:47

variations. So I think it's different at

68:49

the venture stage. So like your Fred

68:51

Wilson model like the third third I

68:53

think it's totally sensible you know cuz

68:55

he's coming in extremely early and so

68:58

you know for him that's relatively

68:59

simple. You know, we have our own

69:01

version of it's not algorithmic but

69:04

semi-algorithmic decision- making for

69:06

the early stage and you know we take

69:09

some very simple qualitative things like

69:12

is the founder still running the company

69:14

which we

69:15

>> value a lot

69:15

>> value a lot and then a sort of

69:18

qualitative are they the market leader

69:19

that we feel great about and if so we

69:21

would buy bias to hold longer and if not

69:23

we would buy bias to you know exit

69:25

sooner. We also try to overlay an

69:28

assessment of how it's valued versus

69:29

performance, which is really, really

69:31

hard. Um, and so I would say we've been

69:35

fortunate in that generally we've gotten

69:37

it pretty right.

69:39

>> Why don't you buy whole companies?

69:41

>> One of our folks in IR asked me

69:43

yesterday like, why haven't we done a

69:44

buyout fund? I think culturally

69:48

it's totally different than what we do.

69:51

Like all that we want to do and all that

69:54

we stand for is helping the next

69:56

generation of companies go beat the

69:58

incumbents.

69:59

>> And so culturally buying the incumbent

70:03

and trying to make them last as long as

70:05

possible and squeeze as much as they can

70:07

out of their customers or or whatever it

70:09

may be, it's just culturally

70:12

antithetical to what we do.

70:13

>> What are the most interesting strategies

70:16

or things that Upstarts do to beat

70:18

incumbents? Like what are your favorite

70:20

ways that company compan companies beat

70:22

incumbents?

70:23

>> Business model shift is a super powerful

70:25

thing that's very hard for incumbents to

70:27

react to. That's part of what is so

70:30

exciting about the customer support

70:31

industry and decagon. It's like the odds

70:34

are so stacked in their favor because

70:35

the business model is going to be very

70:36

hard for incumbents to react to and it's

70:39

on the customer side better, faster,

70:41

cheaper by an order of magnitude in you

70:43

know in each case. So business model

70:46

shift is one. The two simple components

70:48

that I'm looking for, which generally

70:51

we're not really seeing yet, is

70:52

completely re reimagined UI and then

70:55

completely new sources of data. So,

70:58

we're large investors in data bricks.

70:59

We're very optimistic about the data

71:01

layer. I think they'll have some success

71:03

in, you know, enabling applications

71:05

built on top. But the UIUX thing and the

71:08

data thing, I think, are what paired

71:10

with a business model shift, I think,

71:12

are what are going to give the startups

71:13

the best chance against the incumbents.

71:16

the more dramatic the shift in those,

71:18

the harder it's going to be for the

71:19

incumbents. So, take salesforce.com.

71:21

Like, I use this as an example. Like,

71:23

it's a good company. I never would have

71:24

thought it would be as big as it is.

71:26

It's a it's a good company. So, maybe

71:27

they'll be one of the incumbents that

71:29

survives and, you know, reacts.

71:32

What do people do in Salesforce.com?

71:34

It's basically like a sophisticated form

71:37

checker with some an with with some

71:38

analysis and it's like brutal. It's it's

71:40

painful to use.

71:43

The future with AI is not going to be

71:45

anything like that. Like it's just going

71:46

to be to my point earlier about

71:48

proactive versus reactive. It's going to

71:50

be a proactive thing. Yeah.

71:51

>> Like you a salesperson,

71:53

you're going to log into your Salesforce

71:56

and it's going to be like, "Hey, these

71:57

are the five customers that you, you

71:59

know, have business that you should be

72:01

doing. Oh, by the way, I've been

72:02

monitoring what they've been doing

72:03

online. There's a shift in this group.

72:05

You got to be aware of it. I've drafted,

72:07

you know, a call script. This person

72:09

actually likes to be talked to on the

72:10

phone. this person wants just to engage

72:12

via your AI email. I've drafted one for

72:14

you. I've already taken a bunch of

72:16

action on your behalf. Here's what you

72:17

need to do.

72:18

>> Like that's going to h that that's going

72:19

to be the future. I think the data that

72:21

goes into informing that is no longer

72:24

the database that makes Salesforce so

72:26

powerful. It's all the unstructured data

72:27

that's getting pulled from every

72:29

interaction that everyone has

72:30

everywhere.

72:32

And so my hope is that the fullness of

72:36

the new product has that entirely

72:38

reimagined UIUX. The fact that it's

72:41

pulling, you know, all this new data

72:42

from different places is an advantage to

72:45

incumbent because Salesforce is so

72:46

sticky because of the column or database

72:48

that they have. Um, and then if you like

72:50

on top of it have a new business model

72:52

that's attached to it. Like I think

72:53

that's a really good shot for a startup

72:54

to be able to finally

72:56

>> go rip Salesforce out. I mean if you

72:58

look at the SAS and cloud wave basically

73:00

the whole story was a 7xing in the

73:03

amount of revenue in the market there's

73:06

this question of like who wins the

73:07

incumbents versus startups it basically

73:10

split like 50/50 so 7xed more revenue

73:13

incumbents grew a bunch like they grew

73:15

they took half of the new share startups

73:17

to took half the new share I think the

73:19

more dramatic the shift especially with

73:21

the more dramatic the shift in in

73:23

potential business model the more likely

73:25

it favors the startups that's the bets

73:26

we

73:27

Um, you know, my hope is that's what

73:29

happens, but we'll see.

73:32

>> It's incredibly fun to explore all this

73:34

with you in like a formal way, having

73:35

done it like so informally for 20 years

73:38

or whatever it is. I think you might

73:39

know my traditional closing question.

73:41

What is the kindest thing that anyone's

73:42

ever done for you?

73:43

>> I do know that question and I I've

73:45

thought a lot about it because there's a

73:47

lot of things that I consider, you know,

73:49

in my life that have kind of broken my

73:51

way. You know, I grew up in Kentucky,

73:54

far away from this world, and uh you

73:56

know, a lot a lot of lucky breaks kind

73:57

of went my way. The thing that I reflect

74:00

on the most is, you know, we spent the

74:03

whole time talking about work. The other

74:06

thing that I do in my life is my kids,

74:08

you know, um and something has become

74:11

really clear to me with my kids age that

74:14

they are now, which is the sacrifices my

74:16

parents made for me are extraordinary.

74:19

They're incredible. My dad always brings

74:21

up like, "Oh, I was on the sidelines in

74:23

the rain watching you and driving you

74:25

from, you know, soccer to baseball to

74:27

basketball, you know, sports and all the

74:30

activities that I was able to

74:31

participate in as a kid." I think made

74:33

me into the person I am in a lot of

74:35

ways. And now I see it with my kids cuz

74:37

I have to do that work and I have such a

74:39

greater appreciation for what my parents

74:40

gave to me and the sacrifices they made.

74:42

>> Amazing. Simple thought. Thanks for your

74:44

time, man.

74:44

>> Yeah, great to be with you.

Interactive Summary

The speaker shares insights into investment philosophy, favoring "technical terminator" founders who possess deep technical skills and learn business acumen over time. A significant portion of the discussion focuses on the future of AI, predicting a shift from reactive chatbots to proactive, multimodal, and memory-enabled systems, with immense untapped monetization potential comparable to early consumer internet companies. The conversation also delves into "American Dynamism" investments, such as robotics and autonomous driving, acknowledging their long development cycles but highlighting their vast market opportunities, using Waymo as a key example. A core investment strategy involves identifying "pull" businesses, where market demand naturally drives product adoption. The firm's competitive approach emphasizes deep product and market insights, fostering strong relationships with founders, and operating with a decentralized, high-performance culture. Strategies for startups to overcome incumbents primarily involve business model shifts, reimagined user interfaces, and leveraging new data sources.

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