13 April 26 - Deep Dive
2301 segments
Don't see. Let me check my email if
anybody's having problems getting in.
So, I'm not seeing the founder here yet.
Um,
okay.
>> I appreciate it.
>> Um, great. Yeah. So um high level just
start you know just back at the at the
top right of of what we're building uh
here here at Talon. Uh essentially our
uh and and what we set out to build
build versus what we're building today
is obviously a little bit different. The
the the
scope or rather and the the vision has
has has gotten a lot bigger. Um which is
why we decided to then go out and raise
venture capital. um you know when we
initially went out to just solve some
automation based problems in an industry
that we saw was a legacy industry that
wasn't good at automating things um and
and spending a lot of manual time on uh
you know basically the operations of a
of an agency uh but since then I think
we've we've realized uh that the future
of this industry is you know the ability
for firms to scale revenue without
scaling headcount necessarily at the
same at the same pace.
Traditionally, these businesses, it's
they, you know, they operate, I think,
very similarly in their billing models.
Not exactly the the hourly model, but,
you know, similar to kind of like a law
firm, uh, or other traditional uh,
billable type service uh, uh, businesses
where they can only scale revenue by
scaling headcount. It's all about how
much am I billing, you know, per person
uh, per per month or per year uh, uh,
and whatnot. And uh really the we said
there's a lot of system of record type
technologies in this businesses right
applicant tracking systems CRM but there
was nobody uh there was nobody building
the like an operating system designed to
scale revenue specifically for them
right and there's two sides to their
business
uh delivery and then sales right placing
candidates and they get paid almost you
know exactly like right when they get
those candidates placed Um, and then
they need to be bringing new logos in
the door constantly as well in order to
to grow their business and not be
stagnant or even not shrink. Uh, and
it's incredibly competitive in nature
right among amongst one another. Last
thing I'll say on this, the really
unique thing, uh, and why we were really
uniquely positioned, I think, to like
tackle it in the way that we are is that
it's all incredibly uh, outbound based,
right? It's all about very similar to
how like you know an outside sales team
operates in a lot of orgs whether it's
candidates again or you know net new
logos. It's about understanding,
being able to figure out to reach out to
the right company, the right candidate,
the right hiring manager at the right
time with really good research in a
really thoughtful way uh in in
relatively, you know, small medium kind
of batches, right? This is not a spray
and prey doesn't work uh in in this
industry and that's why there's so much
labor involved in doing kind of the
things that we do do correctly. So um
that's what Talon does is being able to
scale delivery and sales for these for
these agencies uh while integrating with
their system of record tech to help them
get more business and and service that
business. So um some notable things kind
of since um uh uh main thing we've been
focusing on as of late um we've closed
uh on the on the round uh about 1.2 2 uh
1.2 million uh Canadian uh and then also
gotten about another 300k in in
non-dilutive funding. So we've gotten
about 1.5 million Canadian in capital in
the last uh about 45 days uh or so. Um
and so we've got the capital that we
need now to start, you know, executing
on on our plan. So we've been in full on
hiring mode. Uh we've gone from five
people and all the metrics that you see,
I think we'll talk we did with a very
lean team of five. uh we're going to
about 11. Um and so that team of 11 uh
being comprised of we just sent out
offers that were accepted uh end of last
week for two salespeople uh senior
account executives uh in uh is is sort
of the profile uh as well as an SDR um
to help kind of support uh top of
funnel. Uh so those three hires uh on
the business side we hired an additional
customer success manager um and we also
hired a founding uh head of UX um very
senior design lead. Last last role we
have to do is we're going to be hiring
another uh AI focused senior senior
engineer uh to cap out our engineering
team will be then three plus our CTO uh
and that's the team that's going to get
us to north. Right now we're on a sprint
to to 2 million uh in ARR. Uh, and so
that's the team that's that's what we've
been really working on is building the
V2 of of our engine, right? Up until
now, we've been able to very reliably
get 30, 40, 50K and net new MR on a on a
monthly basis. But in my background,
it's about engines and we're now taking
a step back, rebuilding the engine so
that we can we need to be doing 150 to
200K a month in in net new ARR. And so
this is the engine that's gonna that's
going to do it for us. And so that's
what that's what we've been focusing on.
And uh yeah, we're just wrapping up now
the last few folks at the table uh to to
kind of get the round closed and then
now it's complete focus on on sales. So
>> great. So uh the you're expecting to
close your round when? You're aiming to
close it when?
>> Uh the goal is to have it wrapped up uh
in the next couple of weeks uh at at the
latest. So uh yeah, kind of that third
or end of April. end of April. Yeah.
>> And do you have money in the bank
already from some of these or?
>> Yep. That all of that capital is in the
bank. That's correct.
>> Sweet. Okay. Tell me what you mean by
rebuilding the engine.
>> Yeah, absolutely. So, this is my
background, right? So, I my for those of
you that that that haven't seen, I spent
the last close to a decade as a growth
growth marketer for VCbacked uh early
stage early stage software, right? Um I
work directly with founders to scale
their go to market right and their kind
of revenue revenue functions. So um a
lot of times like the the act the type
of activity or right the type of whether
it's tech stack right process people the
type of you know if you need to let's
say close five deals a month and then
all of a sudden you have to now go close
20 deals right a month uh in order to
kind of hit your goals. It's not a it
doesn't scale linearly. It almost never
does in a in any kind of revenue
organization. You have to um you know
rebuild a lot of you know sort of how
you how you do things. Um for example
>> scalability rebuilding the scalability
side of the engine.
>> Absolutely right. Like we're really big
on you know for example like meta ads
and search engine marketing. We drive
you know a fair bit of our leads there.
um like as soon as you start to spend
more money, it gets harder to get
conversions at a dollar amount that
makes sense, right? In terms of dollar
in, dollar out. So, you need to now work
on that engine to to maintain efficiency
while you scale your spend to get more
opportunities in the door from that
channel, you know, as an example. So, my
role now is I'm going to be selling. Um,
you know, obviously you don't really
stop selling as a founder, but I go from
being the sole saleserson, right, doing
kind of everything to I essentially now
at this point become a go to market
engineer, which right, that's my sweet
spot to make sure that our sales team is
extremely like well supported. So, I'm
kind of moving into that role now for
the next 8 to 12 months.
>> I hope this isn't rude. Uh, but you we
can see that you are an exceptional
salesperson.
beginning to end. How how do you
replicate you? I know your systems are
there,
>> but how do you bring in that talent that
that that can do that that that that
founder level of of of closing and
charisma?
>> Yeah, that's a that's a great question.
So, and I think it's always about making
moves so that you hedge, right, as as
best you can, right? So there's a few
moves that that I've made with trying to
accomplish that. A really big one is
going senior on the sales side. You
know, the profile I wanted was someone
with with 7 to 10 years of closing
experience specifically in high velocity
SMB SAS, right? Exact type of sales
cycle that we're in. Uh and the two
people that we closed on, really, really
excited about them. I think we got
really strong profiles in and we were
able to attract them because of how
automated we are in terms of our sales
process and they were excited at how
much they could close potentially
because we've automated data entry into
HubSpot research on accounts heading
into demos. Um our outbound is 100%
automated. they won't be doing they
won't be sending emails like we we're
going to be doing that from like you
know what I mean from from essentially
as a marketing function not a a sales
function and so that enabled us to I
think punch above our weight in terms of
sales people we were able to get we also
you know we're the OT for for those
about 225K so we didn't we didn't cheap
out on sales people either um half of
that being being base right the other
piece that we're using to hedge is we've
we've recorded like every demo I've ever
done has been recorded on Fathom and is
now in a data lake. Vast amount of uh
research is being done on figuring out
patterns, demo process. It's if you can
processize the things that work, you
kind of take the guesswork out of the oh
what's that magic what's that magic
thing? It's like we want we don't want
there to be a magic thing. We want there
to be a a plus b plus c, you know,
equals close, right? That's that's kind
of what what we want to try to build. So
a
>> what are you doing for clients as well?
>> There's I mean a lot of this thinking
right is in absolutely right. I think
and we'll kind of get into this I guess
in a bit but like
>> the mo the moat behind something like
talent is the intelligence layer. Uh
automation isn't a moat anymore. They'll
be able to use claude co-work and go
automate some of the stuff that we're
talking about. But they can go in uh to
town and say, "Hey, I want to run this
really specific type of business
development campaign and town will do it
in a way that I I think 99% of
recruitment consultants would not be
able to replicate even with any AI at
their disposal just because we've built
a brain behind our our tool that that
that executes at a higher level than
than the standard." So,
>> okay, we're going to jump into product
in a second, but I just want to make
sure everybody can you just reiterate
the terms of your of your round just to
focus everybody in on the round.
>> Yeah, definitely. So, um yeah, pretty
simple. As as most of you know, right,
Mars, uh led led the round and they they
set the terms uh $8 million USD cap uh
on a safe note uh with no discount. Um
very standard safe. um gave Mars your
basic, you know, side letter things like
observer rights uh and and and things
like that. Uh didn't give up any any
board seats or anything like that at at
this point. Um but yeah, pretty pretty
standard stuff.
>> Any questions so far
before we jump into
>> just just based on that, do you have any
other uh VCs or have you been discussing
with um Canadian or your US ones?
Uh yes, we do have some smaller uh VCs
in uh in the round. Uh we have our
preede uh VC which was out of the US
Cascade seed fund uh also participated
in this round as well. Um and they were
they led our our preed round. Uh we also
have uh Simon Soal of of Relay Ventures.
Uh but we're he's got a a micro fund uh
called Gambit Partners. Uh so Gambit
Partners participated also. um and they
do relatively small uh 50k checks.
Um those are and then DMZ Ventures. So
we're also a DMZ in Toronto for those
you familiar DMZ. We're a DMZ portfolio
company and we're also we did their year
and a halflong incubator and then their
their venture arm invested in us as well
um at both the preede and seed stage
also. So those are the four kind of
institutional checks if you will that we
that we have and the rest is rounded out
by angels.
>> Sorry, go ahead.
>> That's right. I haven't taken a look at
your data room yet. Is the cap table in
there?
>> Yeah, that's right.
>> Perfect. Thank you.
>> You have a minimum check size?
>> Uh minimum check size 25K US.
>> Okay, stand us
>> one quick question here. just uh just
want to double on on your hiring process
to get these uh salespeople on board. I
have seen you use talent as a platform
to find them and to go through that
process. What did you learn during that
process that made you think, oh crap or
things good or not working with the
platform that I have on?
>> I love the question, Gerard. Uh yes, we
used talent to hire all four of the
recent hires uh that we that we recently
made. Um and it was it was great, right?
Because obviously when you dog food your
own product, you you get reminded of the
pieces that you love and then the the
the holes and the gaps they you know
they they make themselves you know very
aware to you um you know upfront. I
think for us it's like um you know we
one thing that was great is we realized
if we didn't have talent how how painful
it would have been. Um so that was a
really nice reminder. um the and then
there's just a very specific features
where we know where we want to get that
feature to. It just we haven't had the
bandwidth or the road map hasn't gotten
there yet for a specific feature in
terms of its of its maturity. Um a
really big just to give you sort of an
example a really big one was our goal
with Talon is to get the the firm to
meeting booked right all the way to
there is a there is a block on my
calendar with the right person. We want
to automate as much of getting them
there as possible. And uh in our uh
we've got a lot of work to do on in our
so we have an inbox right where we we
centralize all the coms that come in
from replies from candidates or from
hiring managers. Um we have a lot of
work to do in making that inbox um uh
essentially automate like the back and
forth with the candidates. So, we
realized what we were then spending the
most time doing was DMing back and forth
with, you know, candidates to to
basically get them get them booked in
when it's like this should just be
either mostly automated or even
potentially fully fully automated. Um,
so that's an example, right, of stuff
that we obviously found uh in in the
road map, but um yeah, great question.
>> Thanks.
talking about the candidate. I just so
I'm clear
your your core value proposition for the
firms
is to book
not recruiting candidates but um
prospects for
like clients. Am I do I am I confused
about that?
>> Yeah, sorry. So the the the core value
prop is is is essentially scaling both
of those things. uh
>> includes includes and then it goes to
the candidate. So it starts with and
then it it's in the same process sort of
>> and this is the unique thing about
staffing and recruitment agencies is and
not all of them operate on this model.
Many many of them do is that your
individual recruiter is responsible for
both of those functions.
>> They're responsible for bringing they
they do the sales and then they actually
make the placement. Uh so that's why
it's this unique problem because they
are constantly juggling uh the two of
those functions
>> bringing bringing them those functions
on the same technology platform.
>> Exactly.
>> What what you want to call it. Um is is
there value in doing a demo? I know
Gerard you can't see. I don't think
you're coming in by phone. Um we we are
recording this. Uh, does that make sense
to do a a free?
>> I love I love a walk.
>> Yeah, let's do that.
>> Can we do that, Julian?
>> Absolutely. Yeah, let's do
>> it. Wasn't on the agenda, but
>> that's that's okay. I've um
>> But it wasn't in the memo either, right?
So, we can read we can read all the
answers in the memo. The demo.
>> The demo. I think the demo is very
important. I think it's a good idea.
>> We like the demo. If uh yeah, if you're
if you're scared of a demo, then there's
probably a problem. Um
>> probably your funnest part, right?
>> For you.
>> Yeah.
>> Yeah. Exactly. All right, let me just
spin up an instance here and then we'll
get uh we'll get rolling. So, there's a
few workflows uh within Talon. I'm gonna
show one in particular uh that um
that was been has been a massive uh like
winner for us just generally speaking.
Um cuz we essentially just we we we
found a way uh and this is part of that
intelligence layer, right? We found a
very specific type of playbook that
worked incredibly well at engaging
hiring managers, which is the hardest
thing to do as a as a recruiter by far
is getting a hiring manager to actually
>> basically have a conversation with you
in a way that's not I'm not using I'm
not using recruiters. Please leave me
alone. Right. Um that's that's
definitely like the hardest thing thing
to do in in recruitment as a whole. So,
>> how many um how many pings would a
hiring manager have from recruiting
firms, do you think?
>> So, the the most the classic one is as
soon as they post a job, right? Then
they just get flooded with DMs from from
recruiters, right?
>> That's why they say no and that's why
they say no recruiters at the bottom of
their posting.
>> Correct. uh what we we are working on
playbooks that essentially look at other
signals that aren't the obvious ones
that every single recruiter is is doing
in more of a predictive you know sort of
sort of sense
>> and this is yeah and exactly and if when
you look at the two problem sets right
the candidate side versus the the the BD
side the problem with the candidate side
is they're not great at automation so
they're just wasting time like their
time to hire gets hurt by the fact that
they're not great at picking tech
stacks, implementing them, making them
work together, and now with AI tools,
like they're definitely they're not
great at prompting, like they're not
good at injecting their own expertise
into the the the platform. So, that's
what we solve on the candidate side. On
the BD side is they just don't know what
to do. Like, it's just uh you know, very
um uh yeah, they just go I I there it's
a spray and prey approach. It's a oh,
I'm just
>> lean on my network. Those are the
answers there, right? So,
>> all right. Let me share my screen here
>> and then
>> Okay, awesome. Um, okay, great. So, this
is this is our like this is our cockpit,
if you will. This is just our initial
I've got everything in in Talon is
heavily like campaign based, right? We
talked about the concept of sort of of
outbound. Um, but what I'll do is I'll
say, hey, I want to get a net new
campaign off the ground. say I want to
generate I want to generate some
business here. Um and so what I would do
is hop into talent and talent is very
the whole platform is designed to
basically walk it's it's it's part
agentic, right? Part co-pilot cuz with
recruitment you need to give them the
ability to make edits or review work at
every single step or they just simply
won't use it.
>> Um and it's also I think that's the best
practice with AI as well. I think it's
8020 is really the the sweet spot here.
So what we can do is we can say hey I'm
I'm doing a sales campaign. I need to
generate some business. And then we ask
hey what kind of playbook uh do you want
to use? The one uh the one that I'll
show you uh today uh is called the most
placeable candidate. Essentially this is
the idea that we're reverse engineering
the process and instead of and we have a
great candidate that we want to now get
in front of potential hiring managers.
It is one of the most effective ways to
get in front of a hiring manager because
you are coming to them with something
timely, relevant and essentially the
person right is is your product. We then
pick our data source right so right now
we work we can pull in data from
LinkedIn CSV
um we are building um very soon we're
going to be able to do a a deep search
within the actual CRM or ATS uh of the
recruiter as well. Uh, but I'll use I'll
choose LinkedIn Recruiter as my data
source. Um, this is going to pop me
directly. For those of you that don't
know, LinkedIn Recruiter is used by, you
know, 95% of recruiters and it's
basically their, you know, it's their
search tool for for mostly candidates.
We can hop into a project. Uh, project
is basically a list. and I would say to
talent and this is the Talon Chrome
extension. Hey, I want to build out
build out my search. I've got a blank
search here. We've got our most
placeable candidate uh workflow. And all
I really need to do is start from uh the
resume here of a of a candidate. I
actually did. So, I did this demo this
morning. So, I'll use I'll use the
person that I did the demo this morning.
Um and yes, we boo we did book them into
into a pilot. Um, so, uh, this
particular recruiter did, uh, he did
like wealth management, high netw worth
in like Switzerland. And he said his key
problem set, he's I have great
candidates all the time that I don't
have a role for. I'm usually like
ignoring them when he's like, I want to
be using them in this way, right? I want
to be using them as a business
development tool. So, I can basically
upload the resume of the candidate.
Talon's AI is going to completely parse
that resume, understand the person's
background, all of those things. It's
going to translate that into
essentially here. It's going to help me
build my list on LinkedIn Recruiter. And
the idea behind the Chrome extension is
that it's
going to where we're going with the road
map. It should just work anywhere,
right? That a recruiter would be doing
research or or building lists or things
like that. Um,
and you'll see my screen refresh here in
a second. and it will have automatically
gone in. This is if those of you that
have played with like Claude Co-work,
right? There's a little bit of
similarity here uh with with sort of
Claude Co-work and how it operates. Uh
but this is pre-trained, right? Um if
you ask Claude Co-work to do this, it
would um you know uh potentially it
would give you an LLM response that
would be very general, right? Not not
super well trained. So, uh, what it's
done, it's gone and automatically filled
in job titles, locations, industries,
and I can go into the reasoning and kind
of see, you know, why did it do what it
did? And this is what it's trained to
do, right? Lucas is a VP at Julius Bear
in Swiss private banking. The hierarchy
typically runs like so. Um, his hiring
manager would most likely be a managing
director, executive director, head of
private banking, etc. Things like that.
This is helping me dial in on leads,
basically.
What I would do from here is, you know,
I could make uh I could make some edits
myself before I sort of move on. Uh
obviously, like I could narrow things a
little bit um
however I'd like.
And then once I'm happy, let's say I've
got 200 leads that I want to get going,
one click, we'll be able to get these
leads back into Talon. And then Tal's
going to walk us through everything we
need to do to get a clean um very
wellressearched campaign off the ground.
Um the next step here is deep research.
So what Talon will do is it'll basically
we're going to do what's called lead
scoring. We go through these 213 leads
and uh we're going to look at signals
that are available to us online,
behavioral signals, company signals. Uh
what does that hiring manager do? what
what team are they responsible for?
Who's on their team? We're basically
going to take in all the available data
points. Um that is going to allow us to
do two things. One, hone in on the list
and make sure we're reaching out to only
the most relevant people. And number two
is we're going to get the data and the
research to make sure that when we do
this outreach, it is as uh relevant and
personalized as possible. So I got my
confirmation screen there uh for the 213
talent automatically builds scoring
criteria right. So for the lead scoring
these are the five things that talent
says hey these are important if we are
going to map out the quality or the
relevancy of this list and I can change
this right I can move order I can add
things I can remove things etc right
>> we hit we hit start short listing
talon then begins uh its deep research
and now for 213 individual contacts
Talon is going to produce for us a score
in terms of how good a lead they are, a
recommendation if we should reach out to
them or not, and then then essentially a
deep research report on each uh on all
these scoring criteria that that we that
we care about.
Any questions while that's while that's
running,
>> what's the source of that deep research
like primarily the resume, LinkedIn
profile or where do you get the
information? Because if the candidate
has generated his LinkedIn profile and
resume with AI, then it's as good as a
random thing for AI to then
>> Yeah, absolutely. So we use um we we
have built on our back end what's called
like a data waterfall. So we are using
um essentially multiple data providers
as well as our own you know even like
anthropics like web search ability
to pull in data from all all kinds of
sources right so we're omni omni data
source and we're always testing uh
various data sources their quality right
sort of things like that and generally
like what we find is like LinkedIn
profile data it is generally pretty high
quality right cuz that's someone's
public profile in terms of what they
want to share about themselves and it's
self self-reported obviously. So
LinkedIn profile data is definitely it's
a big big part of it uh as well. Um
basically any public like any sourcing
tool or any other kind of search tool
it's it's about what public what public
data is available to us and what's the
quality of that of that data. We when we
initially built this, we evaluated 40
plus data providers and we ended up
choosing five to then have on our back
end to enrich these profiles with with
additional data. And the whole purpose
of that testing was was Q&A, right? Um,
and that's another that's a you know
there's a lot of small problems talent
solves, but that's another problem
talent solves is what data provider do I
use? Are they quality? all of those
things like recruiting I can tell you
recruiting agencies are not well
equipped today to go pick a data
provider and then assess the quality of
that data provider uh in a way that's
statistically significant for example so
yeah that's a big big problem that we
sort of set out to set out to solve
>> quick question for you on LinkedIn um I
guess how reliant are you on the data in
there you know if that was to be
restricted in some way uh how that
impacts you.
>> Yeah, absolutely. Great question. So, we
we did a really to try to again hedge
against that as much as humanly
possible. We did a really specific we
took a really specific way of doing this
and that all we're getting from that
list on LinkedIn is the LinkedIn URL.
That's all we want. We're not scraping
the deep the data in there. We're not
trying to essentially go get proprietary
stuff in LinkedIn Recruiter. All we want
is the LinkedIn profile because then
once we have that, we can then use the
data waterfall I just talked about, we
can use that to then fill in all of the
blanks. Um, so there's very uh
essentially we said, hey, like how do we
make this as as non-reliant as as
possible? Uh, you know, if you will. Um,
does that make sense?
>> Yeah, absolutely. And has there been any
terms of service flags or enforcement
actions that you've seen so far?
>> No. So we haven't we haven't gotten
anything like that. Uh we have like a
lot of guard rails built in to not allow
the user to go, you know, do anything
sort of too uh uh too crazy, uh if you
will. Um we have there's versions of our
of our of individual feature sets that
can be, you know, dialed back in terms
of what they automate if if need be. Um,
we've actually we've also entertained
uh building out our own entire search
function as well. You'll see, but Talon
does a ton on the piece after this and
because we knew recruiters all already
had this tool and they were already
pretty reliant on it. That's why we kind
of decided to build over top of it as
opposed to take the mammoth undertaking
of trying to rebuild it. Um, but roadmap
wise like that's absolutely uh an option
too, right? is to basically, you know,
build that out and then uh have
virtually zero LinkedIn involvement,
right, in it in it as well. And there's
lots and that's becoming a like search
APIs are now becoming a commodity as
well, like to basically get, you know,
uh versions of LinkedIn's data set that
you can then just purchase um and then
and then use on on your side. So um
>> Got it. Thanks.
>> No problem. Awesome. So this is about
done doing its uh its deep research.
I'll just give you an example of of kind
of what this looks like, right? So, we
have right now our best lead right now
is Nadine. Uh she's the managing
director and team leader at uh this
Swiss company. Um she directly leads uh
this is ultra high net worth is what
that stands for. She she leads that team
meaning we've met criterion one uh DAC
focused ultra high netw worth private
banking. Um and then gives like some
background as to like key areas that
that's happening in. So that me matches
criterion 2 family office focus 20 plus
years exclusively in ultra high net
worth.
This is basically a deep research. This
is justifying why did we give Nadine a
93. The second part and this is one of
my favorites and you'll see where this
comes in after is this does deep re this
also makes a suggestion if we were to
reach out to Nadine regarding the
candidate that we have here how do we
position our candidate to Nadine right
it's saying hey we should lead with this
DAC fit essentially this crossber
structuring expertise maps directly to
Naen's uh to what her and her team focus
on so there's a direct match between the
candidate and then the function area. We
want that to come through in our actual
outbound uh in in the messaging.
And kind of what I'll stress here is
like if a recruiter really wanted to
automate this using like claude, could
they? Potentially. It'd be pretty hard
to do it for all 213 people at once.
That would require like deep
architecture experience. Let's assume
that they figured that out. if they did
figure that out. The amount this is
powered by over 50 proprietary prompts
that are happening on the back end. It's
not uh hey go do this deep research and
come back with the best stuff like this
is very complex uh prompt engineering
and it's really it's not prompt
engineering it's context engineering
happening on the back end for them to be
a I strongly believe for them to be able
to replicate this would be at this level
of quality would be near impossible and
then you have to ask is it worth it for
them to try to do that for 150 bucks a
month per person and that's kind of the
way I look at like defensive ibility and
mode.
So once we're done, we have 92 fantastic
leads out of our 213, which is great.
I'm going to hit save and complete. The
good leads get saved. Everyone else gets
removed.
And now it's build our own journey. So
now we actually need to do the outreach.
And this is part of our thing. We're
covering a pretty wide swath here. Not
just the research, not just the scoring,
but then now the actual doing the work
as well, automating the tasks. And I can
build this out however I like. I could
say, "Hey, I want to do an email on day
one." If I don't have their email, I
want to do an inmail.
I want to schedule a phone call after
that. It's really whatever uh the
recruiter wants. Roadmapwise, this is
like immediate.
Um this is going to be built out for you
by AI there. One thing we've learned,
this is like a skill that recruiters um
don't necessarily have is, hey, what's
the structure that makes the most sense
based on what I'm trying to do? This
will all just be built out. Step one, we
recommend AB D right through and then
all the copy written for me uh as well.
Today we can use AI to obviously craft
like copy like that's in the box or
that's in our in our first message.
Um, it's funny. This was a feature that
we thought was, you know, this is
obviously a bit of a a commoditized
feature like structuring and, you know,
outreach with logic and branches and
stuff like that. But this is one of
those features that honestly like users
like love um just cuz they they they
typically um do this stuff completely
manually and don't use anything to
really do do stuff like this. This has
been built out. This copyrightiting is
trained on thousands of campaigns we've
run like of this specific type. So, we
know what to say, how to say it to get
the best response uh from from hiring
managers. And if uh and if you read
this, I don't think it sounds like AI.
That's and that's kind of how uh we
spent a lot of time really training it
and fine-tuning it to get that. To give
you an idea, average outbound campaign
produces like a 1 to 2% reply rate. And
that's across like all industries. This
campaign that we're going to do uh will
produce a 5 to 10% uh reply rate in one
of the hardest industries
around to do BDN. And that's a big value
prop for for our for our user base.
Once I'm done, we hit continue. Second
last step, we want to get this now
personalized. So, we've got our template
here. We've got Edgar here. Uh we have
the deep research that we did right
there. One click. I'm going to be able
to I could personalize it for my entire
list. I'll just preview this one one
contact here. You'll notice a lot of RAI
you we're not asking for very much from
the user and we built this this way very
specifically because kind of like I
mentioned we actually don't want to
leave it up to the user. Our goal is to
say hey just do what the AI is doing.
check it to make sure you're happy with
it and you can make tweaks manually, but
ultimately like the the the quality of
what you will get here is better than
anything your recruitment consultants
will come up with individually cuz this
is not necessarily
this is not like their strength is, you
know, being able to do this. We want
them on the phone. We want them closing.
And so here it'll do things like, "Hi
Edgar, right? I was looking at uh it
private bank Zurich's desk. thought of a
senior private banker with a portable
CHF 380 million book whose DAC and
Nordic crossber expertise could add
European ultra high net worth coverage
alongside your lat platform.
It's incredibly specific research uh and
it's incredibly tailored to Edgar and
it's driving relevancy. It's not, hey, I
noticed we went to the same school,
which is what half of the AI SDR type
platforms out there kind of do.
Once I'm happy, hit save and continue.
We've built a list. We've dialed it in.
Um, we need their data. So, this we
replace, one of the things we do is we
get rid of Zoom info contracts, for
example, uh, which has been really
successful for us. So, if you have
Talon, you don't need a third party data
provider. the data is in the workflow
provided for you. So I will go ahead and
I'll say hey I need a work email for
this particular campaign or I need work
email and phone number. I hit enrich.
Great. Talon's off. It's going to our
again our five different data providers
and it is grabbing uh you know sort of
those those contact details. Um I'm
doing a BD campaign for Lucas in ultra
high net worth. I can do some settings,
uh, basic settings in config, right, for
how I want my campaign to behave, time
zone, stuff like that. I could launch
this immediately or I could say, you
know what, let me, uh, save this and
launch it later. I've got my full
campaign in here. I can quickly hop into
anybody I want and and go see what are
we going to say to them, what was the
deep research uh, that was done on them,
and I'm pretty much ready to go. when I
I I would turn on this campaign and then
all of my replies and leads and things
like that uh would pop up in here. And
this is sort of I was mentioning this
before. This is my inbox for kind of
everything uh where I would basically
get the person to uh booked uh booked
lead.
And so the work what we just did
together in the last 15ish minutes
traditionally this would take a
recruiter three to five hours to do
this. Um
and the the output that they would get
at the end of it would probably wouldn't
be you know something that uh it
wouldn't be at the same quality that we
were able to to do here in a in a very
very uh automated automated way. Um
yeah and actually just so you can just
so you can all see it, I will show you
this is the campaign we did for
our um founding account executives.
So we did a couple of rounds founding
account executives
and this is what it this is what it
looked like,
right? We used a email and inmail kind
of combined strategy. We built out the
entire campaign. AI generated
essentially everything about this
campaign. The list, the copy, uh all of
it. We had uh on this campaign, 24% of
all candidates got back to us. 36%
on this other campaign. We talked to
over 200 account executives to to fill
these roles. Um, and we did that using
Talon. So,
yeah. And last thing I'll say, this was
a very specific playbook. Talon, we're
just developing essentially more and
more playbooks, right, for for the user.
Um, our other one is uh our other
general or our other generalized um or
rather our other business development
type campaign is they can just describe
their target market and in natural
language, we reach out to their target
market. We tell them how to approach
them, what to say, clean the list, all
of the things you just saw. We do it
that way. And if I'm recruiting, this
process works very similar, just on the
candidate side. And instead of a, you
know, a candidate or a market, I'm I'm
just putting in the job description here
to sort of to sort of do that.
I ask a question about uh so you talked
about uh the outreach the the the the
difference in the the the data for the
outreach and getting a response. Do you
have the data in the comparative sort of
close rates with and without talent?
uh like on their actual like how many
for if they meet a hiring manager like
what's their likelihood of like closing
>> like what yeah how how how from the data
that you have from I don't sure if you
have this sort of from
>> before talent and with talent what is
the expected difference in final close
like where you get the cash where the
recruiter is is where the hiring manager
has their their person
>> yeah I Um,
so I would say on the candidate side,
it's not so much about if you ask a
recruiting firm like are you struggling
with like recruiting? They'll never say
yes, right? So they'll never say that we
have a problem when it comes to like
recruiting candidates.
What their problem generally is is not
necessarily
um like their close rate. So that's why
we don't track it very much. Their
problem is velocity is time time to
hire.
>> So you have two closes. You've got the
closing in with the hiring manager and
presumably it's not always exclusive.
There's two ways of operating. There's
exclusivity and then there's not or or
are all of your companies doing
exclusive deals?
>> They'll there'll be a pretty big mix. I
think now because of where the market is
at, it's it's a lot of it is
non-exclusive.
>> Okay.
>> Uh because is going to help them close
faster. So we know that they're getting
Okay. So they're getting
responses. You gave us the data for
responses. Do you know what the
comparative data is? Re getting that
agreement to work with hiring manager.
>> Yeah. So truth we don't track that
>> too much just because of the main reason
is because it's so difficult on the BD
side.
>> We don't have the data. It's not with
you.
>> It's not with us. We could collect it on
a survey basis or something like that,
but it's more like if we like let's put
it this way. If I can convince a firm
that each of their reps can book one
meeting a week with talent, they would
write me a blank check to to
>> that is that is what they that is
valued. That is
>> that is it is so hard to do that in
recruitment that that alone that gets us
close. Yeah. to give you. So, I'll give
you I have some really good data I just
got from a pilot that we're doing on the
enterprise side. I'm sure some of you
are familiar with um Drake International
um which is one of the yeah enterprise
uh recruiting firms here in obviously
across Canada. They have US offices,
European offices. Um we are on a pilot
90-day pilot with them with five of
their salespeople
uh in it's day 70 roughly right now. So,
we're on month three. In 70 days, their
five salespeople have closed over
$100,000 in contracts since using Talon.
>> But what's that compared to though?
>> That's so it's like directly because of
Talon. They closed like an additional
100,000.
>> Okay.
>> Yeah. Then then they based on like their
other like normal sort of
>> over and above. Gotcha. Um, and to to
give you an idea, those five talent
licenses over, you know, three three
months, let's say, that that would cost
them, you know, uh, you know, you know,
approximately $150, right, per per
person per month, you know, so you're
looking at maybe a cost of around two
two thou, just over 2K, you know, for
those. So, we basically got them a 50x
return on their pilot. Um,
>> so so curious. I have so many more
questions, but I want to wrap up the
product.
>> That's okay. Yeah,
>> talk to me about uh what's coming up.
What's this elev evolution of the
engine? What's the timeline your path to
development your roll out?
>> Yeah, absolutely. So, we have all the
major pillars built out. It's now I
think we're in a game of just making the
pillars that we've built out uh just
continuing to push the boundary of like
what we can do with them. We know that
they drive value. We have right you know
150 customers over 500 active users that
are using this on a on a weekly basis.
We know that the we're not in
exploratory mode in terms of like what
do they care about? We know that now
it's just saying how you know what can
we do to make this to make the
experience incredible. Um so one of the
the thing that we're ultimately working
into at the end of it is what we we're
essentially calling like autopilot mode.
um which will be an experience where we
can basically very similar to what you
would see now. We just collect some
basic info um and talent essentially
just is able to run from end to end um
and then get them to that hey this
campaign is ready to launch um without
them needing to really do a lot or make
very very minor tweaks and it's able to
do that faster and and essentially
better um than and obviously within that
you know we're talking about a couple
dozen uh you know feature improvements
at least based on to like actually like
make that happen. Um, but that's that's
the goal is to be able to take it and
allow talent to go sort of completely uh
uh from from end to end uh in terms of
being able to to to build this out. Um,
for example, like what I was talking
about one example in that when you're
building out your actual sequence,
the ability to craft the entire
sequence, write the copy for the entire
sequence. That's a pretty important
part. We don't want them to have to say,
"Okay, what am I going to do on day one
and then day three and then day five?"
Stuff like that. We should just be
basically prescribing uh uh to them. And
the more and this is a big part of our
network effect, right, of our tool. The
more recruitment firms that use this,
the more data that we have on what works
and what's driving conversions and reply
rate and all these metrics we're talking
about, the more confidently we will be
able to just make those prescriptions,
if you will, for each stage here. and
we'll be able to dial it down to this is
an accounting firm in Arizona that
specializes in automotive and being able
to make the decisions because we have,
you know, we have 350 firms that match
and, you know, 100,000 data points uh uh
monthly, right? That that that that help
us do that in that specific sub area.
>> So, that's the long term that's the
long-term vision. Within that,
>> lots of little things need to happen,
but yeah. Okay. And what's the timeline
for your long-term vision?
>> Yeah, absolutely. So, the goal being
able to get that's what the from now
until the end of the year uh is goal of
getting as as as close as possible to uh
to autopilot. Realistically, I think
that's an 8 that's 8 to 12 months away
from it being um you know, quite exactly
uh where we want it with speed, scale,
all all of those uh sort of things. So,
>> okay, we're on we're on number two, so
I'm going to have to speed it up, but I
think we we've covered a lot of ground.
Any questions about product before we
move forward?
>> Okay, innovation and IP. I think you've
answered most of the questions. I want
to talk to you about uh you spoke about
the moat, how it just wouldn't be worth
it for the user to flip over and do all
of the work themselves. But what about a
competitor? How what what
I mean I know that you've got the
context but and how are you going to
sort of hold your space as as uh as you
scale?
>> Yeah. No, absolutely. Great question.
So, one of the I mean one of the things
that we kind of have is like here is
like an early early mover advantage,
right? That we need to for lack of a
better term that we need to really take
advantage of. Um we you'll and you'll
see this in the competition uh like
analysis. Um but we really have one
competitor globally that's trying to do
a similar thing to what we're trying to
do in in the space. That's Source Whale
UK based company. Um they're a little
older. They're a little bit more of a
legacy uh you know type type SAS
company. Uh we compete with them right
on a number of deals. We've won and
taken some customers from them as well.
um
we need to we need to move quickly
because if if we're able if we're able
to capture a large percentage of the
market share, you have to think like why
would someone switch away from something
that's working and generally speaking
and they people talk about this all the
time of entering new markets, right? You
have to build something that is either a
fundamentally new way of doing something
or is 10 times better than the existing
way of of doing something. Um, I think
that would be once we've been able to
capture a more meaningful percentage of
the market. You know, I think that
that's going to be an incredibly
difficult thing to do for a a new
entrant. And couple two couple core
reasons I think that is number one is
like and this is part of the story,
right? But like I'm I feel like my you
know our founder fit if you will for
like this market is pretty spot-on
because I have this growth background
and I've been doing sales enablement and
scaling revenue engines right and you
you're seeing a lot of that in our
product obviously I had that plus deep
understanding of agency operations. So
someone with both of those things would
need to come together and decide to
compete with us. I think that's a pretty
tiny market of people. The second thing
is when they do if they did try to enter
and actually compete with us, they would
again need to compete with our data
right at that we already have 150 firms.
If we have a thousand plus firms on this
platform,
you know, um and we have and we're
powering like an output that is like
driven on this proprietary data, right?
Right. And that's I think that's the
moat right now for vertical vertical SAS
in general is is building those those
data sets. The code base, you know,
isn't really the mode anymore. I think
everyone kind of knows that. Um yeah, I
think I think that would be an incred I
don't think it's impossible to see a
competitor. So I don't think we have a
necessarily
>> never is impossible.
>> No, it's it's not a it's not a hard I
mean are there any hard modes left? I
mean if you're not in like I don't know,
you know, I don't know. But do we have a
pretty good soft mode? I think we have a
pretty a pretty good soft mode from
those two things.
>> Any any questions about in Go ahead. No,
you're on mute.
>> He's got I think he messaged and he's
got a he's got a hop. Um
>> Oh, he's going. Oh, he's waving at us.
Okay.
>> Sorry. I Yeah, I'm not reading while I'm
talking. Okay, so uh cool. Any other
questions around the remote IP
innovation side of things? I think we've
gone pretty deep there. uh switching to
market business opportunity. Uh one of
the questions that came up at the member
meeting was that
um was that um
let me see um was oh sorry just making
sure record was on. Um, yeah, one of the
one of the questions that came up is you
were talking about how your technology
was going to allow for less less people
having the same outcome with a fewer
number of people because AI was going to
be doing all that
>> in between stuff massively shrink the
size of the team you're p you're billing
at per seat currently. So are you kind
of how what's your growth trajectory
when you're you're also eating your your
seats?
>> Yeah, absolutely. Great question. So
right now our billing is actually it's a
hybrid of per seat and then usage as
well.
>> Um so they have a li like all the all
the the functions that I showed showed
you today use up essentially what are
Talon credits.
>> Ah okay. So, for example, we we
shortlisted about 213
people. That would have used up 213
credits on our on our platform, right?
>> Um, to give you an idea, like right now,
if if on our on our starter plan, which
like 150 US a month, you get 1,500
talent credits per month. Um, and then
we used another to find their email
after, we used another credit, for
example. So, I used about 300 350
credits to do the campaign that we just
did. So, I could do four of these
campaigns reliably in a month. If I'm a
power user and I'm doing which would be
like a couple of Canada campaigns and a
couple of BD campaigns a week, right,
I'd be on our 250 a month plan easily,
right, for like 3500 credits. And so our
idea is uncapped ACV because I think to
your point it's like if a fiveperson
firm can do the labor of 15 20 25 people
in the future then they'll need to be
spending $150,000 a year on software and
if we can be that enablement layer
that's that we need that.
>> So it's revenue it's revenue growth
actually um through the effectiveness is
the um Darl does that make sense to you?
Yeah. So, I'm just reading your face.
Um, you might be reading something else.
Uh, so, so, um, yeah, I wanted to ask
you a question. Um, and it's kind of
gluing me here for a second.
Um, oh yeah, in the in in the in the
Mars investment memo, they talked about
the potential
uh around sort of capturing and being
like taking over verticals. Is is that
something that is on in your plan? They
identified it as an opportunity. Is is
tell us where you're going with that?
>> Yeah. No, absolutely. So, there there
I don't know if this is a good thing or
this is a potential distraction, right?
But there's we have multiple options and
this is something I'm really careful
about. Uh because there's, you know,
it's easy as a founder to to fall to
shiny object syndrome. Yes. and you do
it too early and you miscalculate and
then you end up you don't m you don't
get traction in that new vertical or
that new industry and then the and then
new people come and start to eat you uh
in your current industry because you
weren't innovating at the right pace. So
that's my caveat. However,
um there are two really interesting
opportunities that we've uh identified
um both of which are are are quite
large. Uh the first and kind of I guess
more obvious one that uh we've been told
before is uh basically supplying talent
specifically to SMBs
um that like you know kind of like
talent but I I would actually go into
maybe more traditional industries that
aren't doing a a good deal of or not
doing a ton of outbound candidate
marketing uh and basically offering a
version of talent as their candidate
generation engine, Right. I think that's
a saturated space specifically for tech
startups. I think you're seeing a lot of
AI sourcing tools and AI recruitment
tools and they're all marketing to the
same people, which is other tech
startups. I I'm sure you're all familiar
Juicebox just raised like $80 million.
Juicebox is hyperfocused on other other
tech startups. I think the real not the
real money, but I think the the the
underserved but large pile of money is
how do you help a uh an automotive plant
in Detroit find a plant manager, right?
Um Meteaview is doing this. Uh there
there's a bunch of companies obviously
trying to do it, but that space is so
massive that you don't need to win that
space. You could be the the eighth
biggest player in that space and you're
100 million ARR, right? So that's one
area. Another area that is becoming um
really hot right now is AI enabled
services and the idea of selling the
outcome as opposed to selling the
platform. Right? A lot of the tech we're
building um you know can be utilized to
simply produce the candidate for either
recruitment firm or actually directly to
internal companies.
uh themselves. Um and at that point
you're charging service level revenue.
And the idea is you'd be getting uh
software level margins, right? Um that's
a massive market. That's a that is the
$700 billion, right? Staffing market.
You're basically eating into Robert Half
or Manpowers, you know, instead of
trying to sell to them, you're saying
I'm going to replace them. Massive
undertaking, massive market. We're not
committed at like to either of those.
It's important that we're very aware of
them. We're just building some unique
tech that would enable us to do it. I
think specifically like if you look at
what I demoed today, that's a very
specific motion that there's not any
there's not really any tech out there
that does what I showed you there today.
That would be,
you know, a core core flow in being able
to, you know, sell outcomes to internal
companies. So things that we're
obviously keeping track of, but um but
yeah, those are the two things we've
identified as the the the natural places
we could we could go in the future.
>> Can you speak to a little bit you spoke
about pilots? Can you speak a little bit
to how your customers are converting to
you? What role the pilots play? What the
track record's been in converting your
pilots to customers?
Yeah, absolutely. Um, and there is good
data on if you want to like see the
numbers behind what I'm going to say.
There's the D. We we map this out in our
we use like our HubSpot uh kind of
changes in in stage and advancement
through the pipeline to kind of back
these uh these numbers uh these numbers
up. Um but we basically have a
um from a uh salesqualified opportunity
which is not necessarily a pilot yet but
it's anyone that we've met with and we
say hey like this is a good fit for us
our tech workflow wise we have a 36%
conversion rate of them becoming a
customer.
Um in my background that's super it's
healthy right if you can get kind of
above 25% you're in a
>> any background that's healthy. Yes.
It's it's healthy, right? Um, and we
took a cohort of like an entire quarter,
all the basically all the demo all the
all the all the customers we met in that
quarter and you can see it in the data
room of their movement sort of along
along the pipeline. Um, once they get to
pilot, then the conversion rate jumps.
It's roughly about 50%. So about 50% of
all pilots uh convert into
uh paying customers. So generally
speaking, like the value is pretty
obvious to them. the the really the the
main reason someone like wouldn't
convert is, you know, and and this is
it's it is a a legacy industry. We meet
recruiting firms that are they're not
like a few years behind. They're like
two decades behind in terms of their
actual tech adoption. I don't think
they'll be around very much longer uh
cuz they simply like won't be able to
compete. But we do see firms that and I
I mean I showed you the platform today,
right? I think it's pretty easy to use.
We hired this head of UX to make it even
easier to use for that time to value to
truncate that as much as humanly
possible. We haven't talked about it,
but productled growth is a really big
part of our strategy for acquisition.
Um, yeah, I think adoption just like
like like is the number one reason we
see you know firms not using it and it's
not 100%
>> it's market it's it's market readiness
adoption gen more generally.
>> Absolutely. Absolutely. Um it's already
like in the LA like now from a year ago
it's completely changed already. Um
which is kind of why I think our timing
is good. Like the velocity here for us
is really really important you know. Um
yeah. So I think uh you know I a year
ago I don't think we would have been
able to close the amount of customers
we're closing now. Yeah.
>> Yeah.
>> Can you talk to your uh customer
pipeline?
>> Yeah absolutely. So um we generate uh we
generate the majority of our we we just
we generate our pipeline through
multiple multiple channels. Uh we like I
mentioned meta ads uh Google ads are are
pretty core uh to how we uh get net new
customers outbound. Um we've done a lot
of good experimenting with cold calling
uh you know sort of sort of things like
that. Um right now with like in terms of
like founder sales um at any at any
given time we'll have generally between
you know 150 to 200k uh in like pipeline
uh that's that that basically would
convert in the next um you know
>> these are all fast move pretty these are
all fastmoving deals right
>> three to five weeks is our typical sales
cycle right now we do get people who say
you know not now they come back six
months later and then They're they start
a sort of a new sales cycle that's you
know quick 3 4 weeks. We have that
happens all the time. But yeah,
typically it's uh demo the goal of the
demo is to convert them into a pilot and
the goal of the pilot is that's 14 days
to 21 days depending on the customer
type unless it's enterprise. If it's
enterprise 90-day pilot and usually the
pilot's paid for enterprise. Um
>> okay.
>> So yeah, the big one that we have right
now.
>> Yeah. Uh you you talked about your very
impressive metrics, but I think there's
great curiosity in the group about how
you achieve them. Um Gerard, did you
have a question about this?
>> I just want to just just one thing
before that. Uh you said your ads are
mainly um from you said Google and Meta.
>> I'm actually surprised why LinkedIn ads
wouldn't be high on your list because
that's where your target audience is
hiding.
>> Yeah. So, I've got a a pretty specific
answer for you. One, LinkedIn ads are
the most expensive ads in the entire
market. So, do I think LinkedIn LinkedIn
ads could convert? Absolutely. Do I
think that it would s based on where
we're at today, would it significantly
for the cohort we got from LinkedIn,
I've projected our customer acquisition
cost would probably be close to double
of what it is today. Um, one, and kind
of this is one of the things I've
learned in my background in B2B SAS, the
big underutilized channel that actually
works incredibly well and is incredibly
scalable is Meta Ads. Uh, of all the
major uh, ad platforms, Meta has by far
the best developed algorithm to simply
allow the platform to to target your
user base for you. So, it looks at your
content, the the the pixel, right, the
the the the the p the data, the tracker
that that learns from the activity
around your ads. Um, it very quickly is
able to dial in on your audience. And we
get free trial signups from Meta. Um,
typically between, depending on the
week, between $50 and $75
uh Canadian. Um, and so we and our
budgets here are small, right? up to
date. We've been spending about 4 4K
Canadian a month on ads alto together.
Now we're going into sort of a scaled up
motion. Uh and we will be adding
LinkedIn ads uh to to the stack moving
moving forward. Uh it just has to be
done in a very careful way because it's
very easy to burn a lot of money and not
get anything for it on on on LinkedIn.
But yeah,
>> just on that point, uh what about
LinkedIn like content marketing?
Yeah. So that's a that's a part of our
our stack bit. So the thing that works
really well on LinkedIn is content
specifically from founders. Uh the
algorithm doesn't do much for company
pages on LinkedIn. Um it's very very
hard to get uh engagement that way. I
post on LinkedIn between one and one and
two times a week. And it you can go on
LinkedIn by the way. You can look at my
post history. It's incredibly tactical
and it's very very targeted to hiring to
uh to agencies, right? I talk about and
I have, you know, five, six kind of core
themes that I'll talk about. Um, one of
the demos I had, I had two demos this
morning before we met. One of them was a
response to one of my posts. Hey, you've
popped up and usually how market how
good growth marketing works, it's about
a web. It's about, hey, I saw your post.
Hey, I I go on podcasts, right? Hey, I
saw you on a podcast and then I finally
saw your meta ad. Okay, I got to see
what you're about. I'll do a demo. And
so that's the engine we're trying to
trying to build. So
>> David,
>> yeah, a quick question. Uh, one before I
100% agree on meta absolutely superior
kind of on my own experience, but one
question. You've talked a lot about paid
channels, bit of LinkedIn. Any other
channels you guys are looking at for
lead genen, sales gen uh as such that's
outside of particular paid? Yeah,
absolutely. So, um one area that has
worked really well for us um and we have
we have a good data set around it now is
actually cold calling. Um
uh in terms of channel I'm so I channel
market fit is my you know define it as
like how how well does that channel
perform right with your with the market
that you're your ICP and recruiters pick
up the phone. It could be a candidate.
It could be a client. Uh they're uh
Apple obviously recently released their
screener right for recruiters don't have
it turned on because that's the last
thing they want is a a brand new client
calls them and then the the and Apple's
asking hey can you verify who you are?
So it's a our connect rate uh from from
call to conversations 13%.
>> Which is wild. If you've ever looked at
an SDR program, it's normally like two
to 4%.
>> So, and that's why we hired an SDR. They
start May 4th.
>> What's an SDR? What What's that stand
for?
>> Uh sales development rep.
>> Oh, okay. Right.
>> Yep.
>> Yeah. Or BDR, SDR, they're
interchangeable, right?
>> So, cold calling. Absolutely. I'm also
uh I've been like cold email uh in
general. Like my philosophy on it is
like your sales people shouldn't be
doing cold email uh because we can
essentially automate it at scale in an
incredibly personalized way that is more
effective than they would be able to do
it at the ground floor. So right now I'm
building out like a very comprehensive
uh automated uh cold email program
that'll basically route leads
automatically to our team based on
replies that come in. One thing I will
say, we've seen the efficacy of cold
email. Um uh it's it's definitely
getting uh harder.
>> Um but uh
>> right.
>> Yeah, exactly. Um people are, you know,
but again, that's our sweet spot. Like
we we know what we're we're doing there,
so we're kind of able to to kind of cut
through uh a lot of a lot of that noise.
Um so yeah, cold email, SDR, uh uh phone
calling, absolutely. uh the content side
the most underdeveloped area that as
soon as we have a lot of these things
working the next thing we'll go is
probably like more we haven't done a ton
on SEO and now SEO is obviously all
about it's LLM based SEO right how do
you recruiters go into Chad GP and
claude and they go hey I'm one I I need
to automate my BD better what should I
do you want to get recommended by the
LLMs and um yeah so that that'll be
another piece that we'll do and if you
can get that going that's your lowest
your lowest customer acquisition cost
channel. It's just that's a that's a
that's more like art part art part
science. So, um
>> yeah, you're not necessarily on the
list. That's
>> I I Yeah, I'm battling with that little
one for our little tiny group here as
well.
Anything anything else? Um
>> anything else around metrics that you
want to talk to uh in the group here?
Um, you know, I think I think we got the
only
>> any other Oh, David, sorry.
>> Well, I was gonna jump after that on the
last question. Um, metrics as well. Can
you tell us about your CAC, but also I
think everyone here is interested in a
17 to1 CAC LTV ratio, which
>> yes,
>> um, is something I don't think I've ever
seen. So, we'd love to know how are you
getting these and how can you scale
that?
>> Absolutely. Absolutely. So um and in the
data room uh there's a really good it
shows our model right of like how do you
like come up with uh sort of 17 17 to1.
So what we did is we um we've got two
kind of key cohorts of customers. We
have our self-s serve customers which is
a below 5k ACV. That's one and two
licensed type deals. Those are your solo
recruiters to maybe two partners running
a small shop. Generally speaking, we
don't want to be demoing them. We want
the product to do the heavy work and we
want them to be converting essentially
on their own. Um, three users and above
means above a 5k ACV for us. That's when
we will put them in our uh sales
process. Basically, what we did is we
took our that 17 to1 LTV to CAC ratio is
specifically with that 5K ACV and above
uh target group. And that's why you'll
notice in the data room in the memo, all
of our strategy is really about hitting
that like mid-market as our sweet spot.
Three recruiters to 20 and then we have
enterprise which is something else we're
working on. But 3 to 20 is the sweet
spot where all the stuff I'm talking
about. 3 to 5 week sales cycles, all
that kind of stuff. So um in that CAC
model, like we tried to be as honest as
possible, right? We we worked in like
50% of my salary, the cost of all of our
ad channels. Um we contracted out uh
some SDR work as well to test out like
the cold calling uh channel. Uh so all
of those costs basically broken down uh
you know based on and this hey this this
is kind of how many customers we closed
right in that cohort based on that spend
breakdown. the thing that is driving
like as a really core part of of CAC is
like what's their churn right like
what's their lifetime what's their
lifetime value and for us like the one
to two users they churn at kind of a
high rate right they churn on a you know
uh on any given month it could be five
between like five and 8% of of them can
churn which is a little bit high of the
5k plus ACV they churn at half a percent
in terms of their rate and they're on
monthly contract this is not I've seen
founders do this too. Everyone's on an
annual and they go, "Oh, nobody turned
last month because they're all on annual
deals." They're all they can all a good
chunk of them can leave like whenever
they want and they're they're not. It's
incredibly sticky. So, I think it's a
that 70 to1 is a really nice mix of like
I'm lucky in that I kind of have this
expertise, right, that you just don't
see I think a lot in early stage
building a meta ads program to get cheap
conversions. uh you know we've built a
really good sales process all of that
kind of stuff combined with this cohort
that has super low super low churn now
to the second part of your question how
do you scale it I don't think we'll be
able to scale 17 to1 uh and I think
that's the right it's like that's that's
kind of unrealistic what that what the
17 to1 is supposed to mean is that we
need to start spending money and capital
on acquiring that cohort tomorrow
because uh uh that's generally what uh
if you have it's you know 5:1 is
healthy. Um anything above 5:1 is great.
So we can be le we can spend more money
to be less efficient to acquire to move
quicker in in exchange for velocity. So
that's that's really like the core plan
there is to is to is to be able to to do
that. phone.
>> Oh, I think you're muted, Suzanne.
>> Correct. Okay. I think any other
questions about metrics? We move on to
competition. I believe we spoke about
competition. Any questions from the
group here on competition? Do you want
any deeper insights to anything there?
Covered going once. Okay. Uh you also
talked about team. Let's take a look at
um can you pull up your cap table?
>> Yeah, absolutely.
>> Who on your team is on your cap table
and talk about um yeah, your key your
key your key leaders as well there.
>> Yeah, absolutely. Um let me just pull
up. So uh
>> yeah and I was noticing the one in the
data room is sort of from the last
round. Um do you have it a proforma
including this round by chance as well?
>> Um yes I can we I can share that right
after this call one that's updated with
existing investors. Um but uh but yeah I
can talk kind of like high level now uh
to the cap like on our team obviously we
have like our standard ESOP right where
everyone on our team uh has has equity
uh generally that ranges uh between from
junior people like.1%
to more senior people uh uh 4%
is uh we we've allocated pay our whole
ESOP from the beginning was about about
15% don't we haven't we haven't even
used a third of it at um and so we don't
want to right but we're preserving that
for hey we got to sign on a really heavy
leader in the future obviously want to
make sure everyone's has a bit so that
standard ESOP type stuff um the the only
the team member we have that has that's
not myself and then my co-founder uh
Trevor which is when we started the
business day one I was 66% of the
business Trevor was 33%
um because I put a lot of my own capital
into the business uh and had started it
a little bit before uh Trevor had joined
uh but he's for all intended purposes
co-founder um board board seat uh member
all that kind of stuff. Um only team
member that we have that has a
significant amount of uh equity is uh
Shawn uh Shawn Young uh who uh for first
he worked with us for the first 6 months
paid uh entirely on equity uh and he was
he was in essence like an investor in
our preede round. So at our $5 million
cap in our preede, we basically paid
Sean for six months in equity. So he's
at two points and change uh for for that
essentially investment. Um obviously at
the preede we gave up about 12%. Um and
then DMZ is also a holder with their the
DMZ incubator program was about uh 2.5%.
Um and then we have just one adviser uh
that we gave uh equity to um who's been
an adviser since like the formation of
the of the company and at that point we
had given 4%. Um so that's pretty much
uh everyone
>> he's on uh reverse vesting.
>> Uh we are not we are not on reverse
vesting. No.
>> Okay. So everybody has that already like
what's the terms of that?
>> Sorry. Uh, with our team, I thought you
meant sorry, Trevor and I. So, no, for
our our team, everyone's on a standard
Yeah. four-year vest with a with a
one-year with a one-year cliff.
>> Yeah.
>> Okay. And, uh, all the assignments of IP
are signed for anybody working in
technology.
>> Um, okay. And how many people currently
working full-time with you?
>> Yep. So, we are seven full-time. Uh,
those two salespeople start in two
weeks. So there will be nine by the end
of April. Uh sorry and the week after
that the SDR starts. So we'll be 10 uh
by early May. And then we just have one
more hire to make with the hiring plan
on the engineering side.
>> How many of your team were there with
you from the beginning that are still
working
>> from the ve? So for it was Trevor and I
for
about six months just us two and Trevor
and I have been uh kind of yeah
co-founders since day one.
Um and then Sean Young joined us. Uh he
was like our earliest first employee.
He's still with us. Um and then we hired
uh yeah since then the only um
yeah the only people who
um yeah all our f and then five team
members was really like our early core
team uh which was myself Trevor Sean
Juan on the engineering side and then
Sanjoli who's our head of customer
experience those five got us from they
preede essentially up to up to now and
all all five people are are still with
the
You're really in a fastmoving sales
customerfocused
organization.
What kind of leadership are you bringing
to that to keep your people engaged and
fired up and motivated on mission?
>> Yeah, that's uh that's a great question.
I think like the most mo and this I've
been in early stage my whole career. I
think you want to feel like you are
working with
people who are really competent and
really smart and that you're solving uh
you're solving hard problems.
I think you need to feel like you have
the potential to do really well, you
know, financially at the I think
everyone needs to kind of believe their
equity can turn into something
meaningful. Um,
and I think the third thing is we're
just we're hiring really like a big part
of our, you know, company we're hiring
really good people, like really kind um
just great great people to to work with,
right? We have a we have a standing
like, you know, no no policy.
Um,
>> I've done that before.
>> It's, you know, it works. Uh, you know,
it's it's super important, right? So
especially like your first 10 10 20
hires that's like the that forms your
culture for the rest of for the rest of
time. So those are all the elements you
know I think that that go into it.
>> Um
>> yeah I think and so far I think that's
been that's been really good good for
us.
>> So with this trash of money your team is
going up to how many? Remind me.
>> Uh 11.
>> 11. And then talk to me about next um
how much money will you be hiring in
your next round and how many people will
you need in the next round? I know
you're AI, but what what does the growth
of organization or the startup look
like?
>> Yeah, absolutely. Um and that's and you
know that's definitely like how I would
define us, right? We I think we're in
the we're in the middle of a you know
almost an experimental period to see hey
like push the boundaries of how much
business can you close per person right
in this in this kind of new age right so
I think I think for us we'd probably be
we'd be targeting a a series A in uh 12
to 14 months uh post funding round by
the way um with the hiring plan that we
have 18 18 plus months of runway uh if
we didn't that's not like including
revenue venue growth if we didn't that's
not even including shred which now we
get a we just got a you know 225k check
from shred so super healthy on the cash
flow uh side um yeah series A I I think
it would really like what it comes down
to and it's almost hard to it's really
hard to answer this ahead of time it
would almost be like what am I limited
by what I can do because of capital and
so if the answer is nothing and we're
growing at that pace We may not
necessarily need to need to raise raise
an A.
>> Too early to say. Too early to say. You
don't have the data points in there yet.
I
>> I think so. I think that I think in a
startup that's like Yeah. It's planning
like light years ahead almost if that
makes sense. Yeah.
>> What's your long-term game plan for the
investors in the room? What does return
on investment look like for them?
>> Yeah, absolutely. Absolutely. So, the
goal here is we're building a company to
to get acquired. Um, I think there's a
number of interesting uh potential
acquirers. Uh, the goal is to make that
happen in the next 3 to 5 years is the
timeline. So, we're on a bit of an
accelerated timeline there. Uh, I don't
want it to be a decade from now and
investors have not gotten their capital
back and then many times over. um
some of the kind of buckets of acquirers
that we've identified and we've already
kind of started relationships with cuz I
think it takes they want to be watching
you for years sometimes before they
before they acquire you right is um so
uh in our industry the the behemoth in
our industry is Bullhorn uh multi kind
of billion dollar market cap uh they're
they're the biggest like applicant
tracking system that's designed for
staffing agencies. Um we met a few
months ago with their corporate
development team and they know who we
are and we're basically kind of keeping
in touch uh with them. They frequently
frequently buy companies uh like like
talent all the time. They have Bullhorn
Ventures is that their venture arm. Um
so there are a few uh entities like that
uh that would be obviously really really
interesting. Um there's a pretty big
market uh now I think of kind of like
mid-market you know private equity where
um you know we were a we're able to get
to our 10 to 20 million in ARR and uh
you know looking at uh one of my really
good friends is in investment banking
and he's kind of helping us with the
trajectory to this you know uh private
equity at a you know if you're growing
at the right pace and you're the right
fit you know he's seeing kind of five to
sixx multiple on
on on revenue uh is something uh you
know we can uh is something that we
would target from a lot of firms there
and then last bucket is like the mega
recruitment firms uh Robert Ranstad
Robert Half
in my experience they try to develop
tech the cycle for them is they try to
develop the tech internally they realize
someone else has built it a lot better
and it's a lot cheaper for them to just
buy that company than try to or not even
cheaper it's the only path to to getting
it in
is to buy it as opposed to develop it
in-house. So, that's another interesting
bucket. But, yeah, I think if I was an
angel looking at our round, obviously
I'm biased. I'd say, hey, really
reasonable value cap, probably a faster
a faster exit than most based on where
we're at. Um, that's why that's why
we've had success with angels kind of
after after Mars. So,
>> right. Um, are there any questions from
the investors here? Just just on the
last point about Baltimore, you said
that they've acquired quite a few
companies. Do you happen to know what
valuations and multiples?
>> Yeah, so they are private. Um, so I know
a lot of those numbers uh don't
necessarily
become public.
>> Um, and this is more
>> info. Yeah.
>> Yeah, exactly. It's uh I I I haven't
been able to get any like specific uh
super specific numbers there. What uh
anecdotally and this is kind of you know
usually in you know when it comes to and
you guys for for the founders in the
room you probably know this better than
I do but right sometimes the best
multiple you'll get is another tech
company that wants to buy you that
doesn't have any like you're they buy
you or they don't. There's no there's
not like a an option of companies to buy
necessarily to fulfill something. So
they're forced to pay like an inflated
multiple. Um so yeah. Yeah. I think you
know the upper end of what they could
probably pay for a company would would
likely be in the you know $50 to $60
million
is probably like the range that I could
see them like like having the cash to do
like comfortably. Um, I'm sure if it was
a really strategic acquisition, they
could probably, you know, find a way to
make it make it work, especially if
we're obviously doing, uh, like bigger
numbers and stuff like that. So, um,
but, you know,
>> um,
>> great and, um, David, Gerard, girl, all
good. Okay. Uh, Julian, um, 30 seconds,
you have the final word.
>> Awesome. Yeah. No, thanks everyone for
your time. No, I really appreciate it.
Um, yeah. I think I mean I think the
most uh the most important thing to kind
of leave you with is we're we're feeling
really good about where we're at. Even
if I didn't raise another dollar, I
think we'll be very very successful. Um,
and it and you know, we we we paid for
it in uh a lot of a lot of long evenings
and uh you know um uncertain times. Uh,
and you know, uh, we we've been I think
we were able to pull pull off a lot with
not a lot. Um, and now that we've got,
you know, three three times the capital
we've ever had on hand, I think we're
going to be able to do u, you know, a a
whole lot more. So, if if you're judging
I hope you're judging us based on
history and um, yeah, I can I can say if
if we're fortunate enough to to have you
alongside the journey,
>> Julia, you think anybody's judging you?
>> Just kidding. Um, so, uh,
congratulations on on your success today
and thank you so much for being
available.
>> Actually, I got to have a question. I'm
going to have a quick question. I know
you reached out in 2022 and I was
reviewing the deck you sent me back
then, which
>> is always fun to do after a few years.
Um,
>> from then to now,
tell me about what
you learned and what got you to change,
pivot, evolve, like how did you change
your thinking, your target or what was
your key learnings from there and what
did you evolve and and and change from
that?
>> Yeah, absolutely. So, you know, when I
when we when I reached out back then, um
you know, like timeline wise, I had uh
you know, I think I I hadn't even met uh
actually don't based on time, I don't
think I'd even met my my current
co-founder, right? So, basically the
tool that we had was a tool that I paid,
you know, a third party to to build that
uh truthfully didn't didn't work all
that great. Um, so that was in like, you
know, our def like our infancy. I think
the big thing that was obviously the,
you know, that that quarter I think I
reached out to you was when open AI kind
of hit the hit the world stage, right?
So obviously the the the the ceiling for
what we could theoretically build has
obviously like completely completely
changed. I think you know a big part of
it is just natural pivoting and the need
to be building something valuable
enough, right? like what we wanted to
build in 2022 today I you know has been
large we wanted to build a multi-
channelannel outreach tool that's that's
how we started right we want to say hey
recruiters spend a lot of time bouncing
around between email and LinkedIn and
that's the that's the very specific
problem set we wanted to solve and since
then you spend more time in an industry
you obviously get to know in a really
deep way the problem set just obviously
grew in scope by, you know, a factor of
of 10. But beyond that, it we just have
gotten so much more clarity, I think, on
what we on what we want to on what we
wanted to build. Um, so yeah, it's hard
it's a hard question to answer because
we've changed and it's not the same
business like at all. Um,
>> so let me phrase a question differently
then. Based on everything you've learned
until today, what's still the one big
hypothesis that you're building right
now on that you haven't validated that
keeps you awake at night?
Yeah, I think I think the big question
is um you know is this this is a $700
billion
legacy industry and the big question uh
becomes you know what what's going to be
the tooling that they adopt to
to to scale to scale their business. um
have we chosen the right approach, you
know, to to go and and do that? Is is
being is being the enablement layer for
them the correct move or is it simply
selling the outcome instead of the tech
platform? Right? There's a lot of really
interesting big problems there uh that
we're early. We're really early in on on
figuring out. Um, I think for us the
most important thing is that we can
pivot and make sure that we are whatever
the answer ends up being, we can see it
with clarity and then attack it right
with uh with everything we've got. And I
think as long as we can do that, we'll
be we'll be all right.
>> Thanks.
>> Okay, we'll let you get the rest of your
day back. Thank you. Thank you so very
much. And we'll be in touch. Uh, so I
think there's a little bit there were a
couple things to send. I think the cup
table was the biggest one. We've got the
data room. Our group will probably want
to have time with the data room.
Thanks so much.
>> Thank you all. Take care. Send those
over later today. Thanks so much.
Ask follow-up questions or revisit key timestamps.
This video transcript details a discussion about Talon, a company focused on scaling delivery and sales for agencies, primarily in the recruitment industry. The company has recently secured $1.5 million in funding and is expanding its team. Talon's core offering is an AI-powered operating system designed to help agencies increase revenue without a proportional increase in headcount. They aim to solve problems in both candidate delivery and business development by automating and optimizing processes. Key features discussed include AI-driven research, lead scoring, personalized outreach, and a focus on integrating with existing systems. The company is also exploring future growth opportunities in adjacent markets and is emphasizing a data-driven approach to refine its product and services. The discussion also touches upon their go-to-market strategy, customer acquisition cost (CAC), customer lifetime value (LTV), and long-term vision, which includes potential acquisition by larger industry players.
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