Reid Hoffman, LinkedIn Founder: It’s Time To Quit Your Job When You Feel This! Trump Will Punish Me!
4513 segments
president Trump was threatening personal
and political retaliation because they
tried to help Harris get elected do you
think you'll be penalized yes and Direct
on you and direct me you're not planning
on leaving the US are
you um Reed Hoffman is the co-founder of
LinkedIn and one of the world's most
successful entrepreneurs playing pivotal
roles in the success of influential
companies including PayPal Airbnb
Facebook and open Ai and now he is a
leading voice in AI helping people
utilize this new technology to empower
themselves in their life and careers you
were part of what they call the PayPal
Mafia who went on to create Tesla
YouTube Reddit SpaceX LinkedIn and
become multi-billionaires and so I've
got so many questions let's do it what
are the key factors of a great
entrepreneur's mindset one is you have
to understand that you don't get to an
optimistic future by trying to avoid
failure when we started LinkedIn
everyone said this won't work but just
because you don't have a 100% chance of
succeeding doesn't mean that you
shouldn't do it but there's also a set
of skills that are rare that you can
actually teach to entrepreneurs makes
you much more likely to be successful
the first is and then how do you know
when to quit the job what's your view on
work life balance and if you were
advising anyone to build wealth in 2025
what would you say here's some simple
tips one is Reed what is your take on AI
it gives us super powers now there will
be costs to it but like electricity it
does electrocute people but it's
essential for human society and is there
anything that the average person should
be doing to capitalize on the
opportunity that AI presents 100% this
is what you do so
this has always blown my mind a little
bit 53% of you that listen to the show
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much
[Music]
read as I read through your life it's
remarkable in it's almost impossible
that one individual could be involved in
so many companies that have had such a
big impact on
society but at the same time someone
would be able to seemingly see the
future over and over and over and over
again so because as I read through your
life I thought this can't be one
individual this can't be one lifetime it
it begs the question to me what is in
your view the causal factors that set
you up for such a
life well that's interesting I've never
been asked that question before
um probably it's a
combination of the fact that my passion
is who are we as human beings and where
are we going so like that's from from a
very young age like I've been like and I
think I got it by reading science
fiction right this kind of like what is
the scope of humanity like you know
Isaac asimov's foundation and you know
this kind of stuff and then
um I ended up growing up I was born in
the Stanford hospital I ended up growing
up in Silicon Valley and and so I got
the exposure to technology can change
the world and so focusing on thinking
about you know kind of this intersection
of humanity and technology and of course
obviously science fiction has some play
to that too although most the technology
in science fiction is just fiction right
just like we have wormholes and we do
Intergalactic travel it's like as far as
we know there is no such thing as
wormholes for Intergalactic travel right
I mean all current contemporary Theory
of physics would suggest that there
isn't I mean there may be wormholes but
they're not for you know put your Star
Trek spaceship in it and go somewhere
and then probably the other part of it
is um I played a lot of board games when
I was kid and so it gave me a very deep
sense of strategy and so approaching
life yeah exact wow this one here you
probably remember this yes I do remember
that right in the names on the cover
Borderlands what age were you when you
started playing Rune Quest you were very
young uh when I started playing Rune
Quest
probably
10 and what is the link between the life
you lived in the board games you played
as a 10-year-old um well mostly as a
function again like the role playing
games is like strategy right so it's
kind of um you know how do you uh kind
of think about like uh like an adventure
is both a narrative experience but it's
also a strategic experience like you
know how do you save the town from the
from the you know the bandits you know
that kind of thing and so um so it gave
me a deep sense of kind of like how do
strategy and tactics and problem solving
um and how do you do it as a group
right because you know in fantasy role
playing games it tends to be you know
especially when I was doing it as a kid
a set of blos around the table uh I hear
it's now a little bit more gender Balan
which is good and especially especially
for the blos it's like oh we're not
we're not just Geeks by ourselves here
right um and um and so and the way that
I got to doing this is I was enough
because this is kind of the focused you
know kind of kid I was is what I um I'd
heard that the chaosium had their
offices were were down the street from a
friend of minees and so I literally
walked in the door and started hanging
out at their office and they're the
maker of this game they're maker of this
game the chief editor I think wanted to
get me out of the office so he said he
handed me the pre the the in development
draft of this and said here go look at
this and so I took it home as an
obsessive kid I I like redlined it I
worked my way through it and I brought
it back like he gave me a Friday and I
brought it back on Monday so he failed
on his get this kid out of the office
mission right but he's he was then and I
I I still remember this look of vague
irritation when I handed him this
because he's like ah this kid is handing
me this thing oh [ __ ] I don't want to be
a meany guy and then he started looking
at it and went oh this is actually good
work and it was like I want to use this
work and I was a kid so I didn't
understand he needed to pay me to use it
I was that wasn't why I was just doing
it because I wanted to show that I that
I knew how to do this stuff and so he
then wrote me a check um so it was my
like my very first paycheck to to be
able to to use the work in the
publication um because you know this is
how copyright that that means he then
owns all the work that I did so he could
publish it and is your work still in
here today yes uhuh so edits that you
made to this game are still in here at
what age uh that was 12 wow that's
incredible and how much did he pay you
oh it's like $160 or something it's not
bad for 12-year-old no no no my dad my
dad was originally opposed to Fantasy
role play games it was like uh what what
are you doing like you know go like be
on a path to a real life and then when I
brought home the paycheck I like well
maybe that
works and what was your what were your
dreams at that age what did you think
you were going to be when you were older
sort of 12 13 14 years old frankly I had
no idea other than the following
entertaining thing which is since both
my mother and father are lawyers when I
was asked when I was 12 what I wanted to
be when I grew up the answer was not a
lawyer really yes well because
lawyers um look obviously bunch of are
barister the side of the pond um lawyers
are essentially modern Gladiators who
are paid to be the Gladiator of whatever
their paycheck is whether it's a client
or whether it's you know being a
full-time employee and so forth and it's
quality work it's important for society
but like I was like no no I want to
create things I don't want to be a you
know you know belt on my sword and you
know go to verbal battle for you know
whatever the you know contract or or
litigation or any of those things and I
was like no no no I I actually want to
go build things and so I didn't know
what I wanted
to be when I grew up other than and
maybe I still don't know right um but
what I evolve to is I normally have
about a two to three year plan that's
iterating right and that's that's tends
to be what I do and being born at
Stanford hospital is pertinent as well I
don't think people in the UK and around
the world necessarily know the
significance of that yeah but can you
explain why that's important Silicon
Valley um is a it's a network of a
generative platform so like one of the
things that that I have learned to think
about is networks amplify productivity
that's not just as we get to you know
why it is i f i conceptualized and
founded LinkedIn but but it's think in
terms of networks it's one of the
reasons why cities are such uh engines
like basically if you really look at
economies it's city regions and U it's
because the city region creates a
network right it's a network of could be
suppliers and all the rest but also
talent and capital and and and and
knowledge and communication and and
strategic lenses onto the world and so
Silicon Valley has been an like like
people go oh I'm a genius it's like no
no I'm in Silicon Valley right and that
really helps and so being born in
Stanford gave me this a set of different
you know kind of perspectives one
technology is a lens into the uh future
another one is as an individual you can
go create a technology or technology
company that can be a lever that can
move the world right and that an
individual you know from anywhere can
kind of do that um and all of those
things were were part of the luck of
being born in
Stanford the luck yes well I don't
choose you don't choose where you're
born but a lot of people were born there
and they didn't go on to do the things
that you did people like to tell stories
of manifest destiny it's because I am
great it I would have been great
anywhere that I was right and it's self-
delusional I mean yes I think I'm smart
yes I think I'm hardworking yes I think
I'm strategic yes I think I have skills
that are rare in in in human condition
but any great achievement also has luck
right and and I can point it in any
companies I can point it at any
individuals um and for example one of
the basic luck is like I had exposure
and connection to Silicon Valley if I
didn't have that the technology Destiny
or the technology achievements I've done
wouldn't have been able to do those or
wouldn't have been able to do those the
amazing way that I did them
so what would you say then because
there's people that listen to the show
all around the world um I we just
Spotify rap just came out and globally
we have quite an extensive audience it's
funny it's funny that it's so globally
distributed but I think a factor of
being on YouTube and speaking English
what would you say to people that are
born in we've got an audience in Cape
Town in Indonesia in Australia New
Zealand what would you say to people in
those parts of the world can you still
be quot unquote massively successful yes
but but you have to think so um and I
see you have a few of my books there um
my very first book the startup review um
which um came from the commencement
speech I gave at my high school the
Putney School in Vermont because I was
like what do I say to a bunch of 17y
olds right and I was like well be the
entrepreneur of your own life and what
that means there's a chapter in there
that
says uh uh the bad advice you're usually
given is just follow your passion and
the problem is the passion your passion
might be very passionate but does do you
have a strategic Advantage there is that
something you can do and so applying the
rules of Entrepreneurship yes of course
you have to be passionate about what
you're doing because if you're not
passionate you can never be world class
unless you're passionate about what
you're doing but that's not the only
thing and so you look at okay what are
Market realities what's the market what
does a competition look like and within
those what can your aspirations be and
there's a whole chapter on that in that
book because that's by the way similar
to how you plot out if you're founding a
company right if you're founding a
company you have to think the same way
about this but think about it as an
individual so if you're in Cape Town
there are many great things you can do
now if you say what I'm going to do is
create a search company to compete with
Google ah don't do that I mean unless
you really have some real unique thing
because remember you're competing with
this intensely powerful not just the
company but the network of Silicon
Valley which attracts amazing talent
from around the world Capital knowledge
and they're all sharing it with each
other at a very fast clock speed and so
wherever you are that doesn't work now
you do think about okay what can the
thing I do so for example um you know on
I love podcasts as you know I you know
Master scale possible Etc and so I had
the Delight of of um of doing like
interviews with Toby lutka right or
Daniel a and what you do is you look at
part of their success Shopify you know
Spotify is is what how do I run my
strategy from here like how is it that
I'm
competitive and and can win a global
field Marketplace that Silicon Valley
doesn't do and so for example one of the
things that they're different in the
cases because like for example in
Spotify that was hey I can get the
record labels to give me a chance to
start doing the business by doing just
Scandinavia prove it and then expand it
whereas those record labels the capital
to do it in the US would never happen
and hence you have Spotify and in
Shopify it's hey the silkon valley tends
to go oh e-commerce is over its own by
Amazon we're not going to do any of that
as a platform maybe you know this thing
or that thing but we're not going to do
it as a platform well but they're wrong
and I can do a long place and then once
I get to this network effect of a whole
bunch of you know small and medium
businesses doing their own you know kind
of websites in e-commerce then I am the
plat for that so it's kind of a long
under the radar strategy where you're
not directly competing with Silicon
Valley companies and by the time the
sellon value companies go oh there's a
Manor opportunity you've got it so those
are plays that you can do if you're
smart and strategic but you have to know
like uh Toby lutka um like is deeply
informed what what's going on in Silicon
Valley like when he's charting a
strategy he's aware of that he's got
connections he visits I mean I'm a
friend of his right and um and that's
part of like if you're doing a global
software
play you have to be aware that your
competition is global there's an element
of self-awareness required here yeah and
it's funny because when I was younger I
certainly didn't have that
self-awareness I thought that I could
start a social network from my bedroom
without ever doing it before and I
wasn't necessarily thinking about the
geographical situation or Silicon Valley
um how important is self-awareness as an
entrepreneur and how does one cultivate
it to know what they what challenge is
actually befitting of their skills so I
think um self-awareness is generally a
very good thing for all human beings um
and um you still have to be irrationally
ambitious which is I think very
important and so sometimes
self-awareness and and just you know uh
immense ambition sometimes don't go
together it's better when they do but
that's fine what you do have to do is be
very aware of what your competitive
space looks like right so just about
everybody who succeeds in substantive in
a substantial way is good at being
competitive right and and you if you're
blind to your
competition H you're kind of hosed if
you're successful it's just because
you're lucky right because uh and that's
part of what I was referring to earlier
in luck if you if you start a business
where you have the luck where
competitors haven't haven't identified
it haven't gotten you get a long head
start on it that's an instance of luck
not all the successful companies are
that way but that's very that that can
be very good and very useful on that um
but you have to be very aware of what
the competitive landscape looks like now
that's also true of individuals right um
because it's like well who am I
competing against is a relevant question
but it's uh you can be kind of
competitively blind as an individual
and still be very successful because of
the way it works but if you're
competitive blind leading a business
leading a
startup almost always that's hosed right
that's one of the reasons why like you
know the all investors in Silicon Valley
always ask about your competition and if
you say I don't have any competition
you're like well if they disagree with
you they're not going to invest because
they go you're competitively
blind is there any such thing as an
entrepreneur in the sense of you know
people always ask me they say can anyone
be an entrepreneur and a founder and
there's so many different types of
companies one can start these days that
it's a quite tricky question to answer
but do you think any because there's
going to be people listening to this now
that are in they're managers in
companies they're you know they're
they're working in a law firm or
whatever and maybe they've got an idea I
mean everyone's got an idea and they
don't know if they're the type of person
that should pursue it or not is there a
framework one can run through run
through to decide that yeah I'll run
through a framework to help the folks
the um the short answer is no not
everyone should be an entrepreneur just
like not everyone should try to be a
professional mus musician not everyone
should try to be an athlete not everyone
should be you have to look at what your
competitive advantages are and does
your disposition skill sets path give
you a Competitive Edge in this case of
being an entrepreneur right because any
game that's competitive right and
Entrepreneurship is a highly competitive
game that's that's part of the you know
it's as competitive is trying to become
you know a uh a globally renowned actor
it's as competitive as trying to become
the CEO of a major bank or anything else
so it's it's a competitive
game so for an entrepreneur what you
have to do is you have to say okay well
um I have to be uh able one of the
classic ones to uh to take substantial
risks now it's not being risk blind
Entre rurs are actually not risk blind
or occasionally they are and
occasionally they're lucky and it works
but almost all the successful ones
realize that I'm that when you start a
company you're default debt right by
default the company is out of business
right and so you're trying to get to a
point where it's default alive versus
default dead then there's a whole bunch
of different things that go into that
game so one is um well can you go get
the capital um are you in in a market
that allow you to get the capital um can
you move to a market that allows you to
get the capital um how do you pitch the
capital how does pitching Capital go and
then you get this this kind of flywheel
going between you know Capital um Talent
uh business realization Capital Talent
right and you're doing that and the
business realization obviously includes
customers includes go to market includes
building products and services Etc and
by the way it's Dynam so you say well I
wouldn't worked at a large company and I
learned a bunch of things like well yeah
but you didn't learn how your default
dead you didn't learn how to launch a
new product you didn't learn how to how
do you start with a small product and
grow to a larger product right you
didn't learn how do you set up a team
from scratch and by the way a team from
scratch when the vast majority of human
beings like more certainty in what their
week looks like right like I'm going to
come work at a place because I can
continue to work at a place and as long
long as I'm capable of what I'm doing I
keep my job right in terms of what I'm
doing and so I understand the certainty
so so entrepreneurs have to do all that
sort of thing so in addition to kind of
risk taking you have to be good at
bringing many resources from different
uh vectors into your vision and working
with you so there's investors there's
employees there's customers there's
advisors there's Partners you have to
bring the right set of those people
along with you in this iterative this
this kind of you know iterative Journey
um you have to be able to grow yourself
and learn because the game changes um
like one of the metaphors I use to to to
train and and conceptualize young
entrepreneurs is kind and there's a
bunch of different parallels between
military strategy it's part of like the
board games thing and and and business
strategy but it's like Marines take the
beach army takes the country police
governs the country three three very
crude broad generalizations about how
you do it so you go what's your Marine
strategy do you have because you must as
a C Series a you must have a good
strategy how you get on the beach how
you get you know initial product Market
fit how you're heading towards scale
product Market fit okay you're there how
do you win the country right the market
right what how do you get to scale
product Market fit how is that going to
work how are you going to play against
competition different in these two how
do you get up to scale you have to learn
this game is different than this game
right and you're learning new things as
you're doing it so you have to have this
kind of um what I refer to as being an
infinite learner like you're learning
what the new game is because by the way
no entrepreneur shows up at door one at
day one going well I know how to do
marketing I know how to do sales I know
how to do uh product development I know
how to do engineering I know how to do
engineering operations I know how like
no no no you have to bring all that in
you to be learning what you need to
learn in order to do that through that
and and and and that's part of how you
you grow into that and then by the way
once you you've established a business
because the thing another thing that
brings in a lot of competition is people
say oh that's a valuable business I'd
like to possibly that and then you then
a new generation of heavy competitors
come in so can you can you kind of keep
your position and grow your position in
a market which is the police part right
the police part yes exactly and so so
you have to you have to look and each of
these three is different games and
there's more games than that but it's a
a way of kind of Simply understanding
that so uh always being learning being
an infinite learner and changing your
mindset and so frequently like for
example when I'm talking to an
entrepreneur
um especially the first few times is I
will push them on their Vision to see if
their Learners now one they should have
persistence and grit because like no
I've thought about this I've got a good
plan this is how I'm going to go to
market I understand what the competition
looks like because if they go oh you're
right I should totally change that
you're like okay you have to have some
grit and precis
but on the other hand if they're not
like going oh yeah no if we can counter
that yeah we'd have to do something
about that like if our competitor
started doing that and maybe we do this
right so they also are learning they
have flexibility so you want that
combination like one of the things about
startups is uh you have to um bring kind
of this dual lensed focus of things that
seemingly are a little contradictory so
like persistence flexibility another one
is right now now long term right now you
have to do right now but if you don't
have a long term of how you're building
something that's insanely ambitious no
you're never going to get there if if if
you shoot for the hillside you're never
going to get to the moon you have to
shoot for the moon so you're shooting
for the moon but it's me and my two
friends in a garage right now it's
interesting because the middle bit yes
does that matter it does but it's it's a
remember like the Marines Army police
yeah
Army when you're doing the Marines is
the middle bit right okay right right so
so it does but it's not by the way and
one of again mistakes and that's part of
the reason why there's another chapter
in Starview is abz planning the mistakes
is like you have a plan and then you
have a plan B it's like no no no you
have a plan and then you have a lot of
micr plan BS right so you're kind of
like well if that doesn't work then
let's try this if that doesn't work then
let's try this you know and and you're
iterating through them and when you know
to do a major pivot because by the way
many successful businesses also do major
pivots um PayPal started as encryption
on cell phones right that's that's where
it started right so you do major pivots
it's when you go
oh my current plan which I've iterated
for my first plan is worse than my first
plan like the market circumstances its
chance of
succeeding those are now worse mhm
that's when you think about okay let's
do a major pivot so with your analogy of
evading the beach how do you know what
beach to invade like how do you know if
you've got a good idea and how do you
know what a good idea is because most
people as I said listen to this they've
got a business idea yeah and they how do
they know if it's good and part of the
issue they often have is they've heard
anecdotally or they've seen that someone
else is already doing it so they go oh
gosh it's already been done yeah
there's call it two kinds of ideas is
and frankly by the way you think you
know there's over 8 billion people in
the world the fact that you think you're
the one person who thought of this idea
you may not be doing math well right um
so so thinking you're the one person
who's thought of the idea that's a
mistake right the question is are you
the person who can pull it together in
the
momentum and and pull it together and
it's still by the way that may be well
okay that gets down to 100 people okay
well am I the one who's in motion right
now am I the mo person who's willing to
take the risk quit my job and do it um
and you never really get down to one
right so so startups are risky
businesses like one of the things let's
get back to entrepreneurs like I think
the greatest chance and even when I was
starting LinkedIn after having started
social land after having you know uh
co-founded PayPal as a board member even
when I was starting LinkedIn what I
would tell the people like look we have
about a maximum of 20 25% chance of
being successful right just to be clear
right we're GNA try to grow that to 100%
right but but we're a couple people in a
garage right now right like there's all
kinds of things that can go wrong anyone
who's telling you it's 100% now they're
lying to themselves or they're lying to
you and and you know like I'm very
realist and ambitious in my strategy and
so so you you should never think you're
starting something 100% now within the
ideas you go there's roughly speaking
two kinds of ideas one kind of idea is
people generally think that's a good
idea they think it's a good idea because
you go to customers and customers say
yeah I'd like that right they go to they
go oh well hey AI is going to create a
whole bunch of new SAS businesses right
oh yeah that makes sense and new new
technology trans
transformation that or people in
e-commerce they're going to want buy
this kind of stuff okay you know makes
sense so there's a stack of things where
they're pretty measurable as ideas like
you can measure them with customers you
can you can you can do feedback and
polling and other kinds of things now
the good news there's good news bad news
on this category the good news is you
can drisk is there a market for your
idea mostly not not entirely but mostly
the bad news is so can a lot of other
people yeah right and so in this
category there always tends to be
competition and your competitive
strategy generally speaking needs to be
why against like in this category you
should be expecting competition why am I
going to win out sufficiently against
this competition in a global
Arena I have invested in those
businesses Greylock invests in a bunch
of those businesses because we do we're
you know one of the best VCS in
Enterprise on the planet you know blah
blah blah then um the other kind of I
thing which is the one I tend to start
and the one I tend to most invest in is
people think that you're uh that you're
crazy when you're starting your business
and by the way that can be a by the way
and frequently you are right yeah but
but people think you're crazy which
means most people think you're crazy
which means your competitive field is a
lot less right so for example I'll give
LinkedIn um as an example and I'll give
Airbnb as an example so l in um I go and
I say hey um individuals will join this
network and bring in their and establish
a public identity and profile and bring
in their Network and and use that even
as the vast majority of the billion
people register for LinkedIn are you
know basically work at companies right
they're not starting company like it's a
great platform for entrepreneurs
entrepreneurs get it right away but like
I'm like well I'm working in a company
is am I going to seem disloyal to my
company if I establish a profile here
you know cuz back back when we started
it like no one's going to use that why
well because like they're worried about
uh will their company fire them or not
give them a bonus or something else
because they have a LinkedIn profile
because they're saying they're dis oil
so it looks like they're shopping
because I mean for most people that use
LinkedIn now you don't see it as I'm
looking for another role exactly but
back then people do 2003 literally
everyone said to me this won't work
because you're individual focused you
need to be selling products to companies
okay right right and so I was like no no
I think I'm right about the way the
world can and should be right and um and
so uh I'm gonna take that risk and
that's the contrarian risk I'm gonna
take that risk and I'm gonna I'm gonna
play it forward and if I'm right I will
create something that will transform the
industry that will be amazing for
individuals amazing for companies Etc
and we can go obviously whatever length
you want to go through the LinkedIn
Journey we can do that now Airbnb is as
an investor example so Airbnb was my
first investment at Greylock and so and
I was at Greylock because David Z who
was my partner who was the Greylock
partner who was my most valuable board
member at LinkedIn convinced me that I
should do Venture AT Greylock and I'm
very close to David and so I bring in
Airbnb as an investment and David looks
across the table from me and says look
every VC has to have a deal they're
going to fail on Airbnb can be yours
really yes because arbnb at the time had
so little volume in its transactions
that the founders could have called
everyone who used Airbnb that week if
what they did is dedicated making phone
calls like you know five minutes of
phone call you know through the through
the week that was how small it was and
David's argument at the Greylock Round
Table was look this is very strange
staying in other people's houses you
know like the danger of something going
wrong um cities are going to hate it
hotel lobbies are going to try to Outlaw
it within cities You Know da like this
is just going to be a train wreck all
over the
place and I was like no but I want to
take the v he's like great like we hired
you as a partner we think you're smart
go ahead right now to David's credit six
months later the trend the transaction
volume in airbn is like this classic
hockey stick it was years a very small
and then it grew to being very big um so
the hockey stick hadn't started yet and
David came to me and said okay because
because like they always be learning is
also useful in Venture Capital he came
and said okay you were totally right
about Airbnb and I was I was totally
wrong what did you see that I didn't see
like how did you know when I was sitting
there blowing smoke at you saying this
is going to be a total failure you said
nope I'm I want to do this I said well
look you were right about all of the
risks about that could happen with
Airbnb you absolutely right any of those
things could have made the business
worth zero but this is the reason as
investors we do a portfolio because yes
Airbnb could be zero but if it worked it
was going to be huge right it was going
to transform an industry this is the
kind of investment I like doing as an
entrepreneur or as an investor and I
said look we had a plan for each of
those risks we had a plan a we had plans
B we're going to try to navigate it
isn't that we could guarantee
the risk but the fact that everyone else
saw those risks meant that we had years
of no competition that we could
establish the network we could establish
the marketplace and then once we're
there we are the marketplace for how
that works and that's the kind of
investment I like doing that's the same
thing with LinkedIn as I as I founded it
same thing with you know kind of uh with
Airbnb as an investment and so that
category of investment you cannot
validate with the customers I was going
to say so if everybody thinks it's a
good idea it's probably not a big idea
yes it it's much more challenging to be
a big idea
interesting really
interesting because it's funny because
when people pitch to you they say I've
asked everybody and everybody thinks
it's great yes so that's probably an
indicated that it's probably not big or
they bullshitting yes yes and I'm
looking for both in my creation of ideas
and in my funding of ideas it's not dumb
people who think it's a bad idea it's
smart people who think it's a bad idea
you want smart people to yes because
then you have something that's
contrarian because that's what contan
contrarian isn't I don't understand
technology at all and I think it's a
terrible idea it's like well who cares
you don't understand anything right it's
smart people who think it's a bad idea
right right and then you have a theory
of the game that's a good one not
perfect very risk can be very risky
about why they're
wrong so I'll give you the LinkedIn
example literally John Lily partner mind
gr I recruited him into Greylock later
he was the CEO of Milla that I was on
the board of super smart guy friend of
mine I sat down with him about LinkedIn
because this is how I go when I'm
starting a company I go to all my
smartest friends and I go here's what
I'm doing what's wrong with it I don't
want to have the conversation of them
going oh it's great useless doesn't help
me right what's wrong with it why will
this go why will this fail and so I sat
down with John we had breakfast at a at
a breakfast place in Silicon Valley I
said da and he said okay you you know
I'll I'm your friend you it's never
going to work right and I said okay well
why do you think it's never going to
work said well look you never grow the
network like the first person who comes
in no one else in the network not
valuable for me why should I invite
someone in until you have like you know
I don't know 500,000 people a million
people there's no value in the network
so there's zero value so it's never
going to grow you're never going to get
anywhere right and it was a very smart
perspicacious thought that was probably
the key thing for starting LinkedIn was
how do you get to millions of people in
the network because that's the only
place where the value proposition kicks
in right I knew that if you had a
thousand people come
in 900 of those people would be exactly
like John they' go huh I don't see
anyone else here in this network Etc but
I knew that some of them somewhere
between 10 and a hundred of them would
go oh I see what this could be and I
kind of want to play with it so you know
I'll invite Stephen I'll invite you know
I'll invite some people in and then as
it very slowly starts going then all of
a sudden there's enough people in it's
interesting it's curious and you could
grow to being valuable so I knew that
that by persistence through those
initial exploratory people people who
are curious people who want to
experiment with it people who got the
vision of it you know Etc ET but all of
that I could grow to your initial
critical mass and then it would kick in
the model of LinkedIn obviously I know
LinkedIn more today than I did back then
in what 19 no so 2002 2003 200 2003 and
then really got 2003 is when we turned
it on Wow and back then was it a social
network as it is now where there's a
news feed and people talking to each
other or was it more of a a public CV
was a public CV with a search capability
and ability to communicate with people
okay interesting so the network effects
were slightly less important than the
modeling is today because a lot of
people today using it not to search for
a job or a professional but to talk
about themselves or to share their life
Etc and we knew that we would get to
Growing Network fact like for example
Again part of the you know Marines Army
police is your network effects may very
much evolve you may start with no
network effects that's fine yeah but you
have a plan yes yeah yeah yeah so am I
right in thinking because around then
there were social networks emerging that
were very FOC focused on people
conversating with each other whereas
LinkedIn by design it didn't really
really matter if anybody was chatting to
you about what they ate for dinner that
day so a new network could penetrate the
market that was less dependent on the
like social networking component because
if I go on there and make a profile and
put my CV up it doesn't really matter if
I don't come back for four days exactly
because I can get an email that will
bring me back in saying oh there's a job
here but once my profile's up and ready
yes I'm now giving value to the rest of
the network just by being there yes and
that that's a virtue not a bug because
it was part of how we solved the
critical mass problem yeah I I could
never understand how LinkedIn did that
but now it makes sense to me yes because
I always think God building a social
network is just asking for like hell in
your life yeah well I'm kind of a
specialist yeah right uh you know uh one
of the First Investors in Facebook one
of the First Investors in frenster oh
right I didn't realize you were invest
in frenster as well yes you
were part of what they call the PayPal
Mafia I know you use a different term
Network it's it it's less it has less
Pizzazz but we weren't really a criminal
group but Mafia is cool as well yes yes
people people love the term Mafia and
through that time you worked with the
likes of Elon you knew Peter the from
your days at University
um I mean everybody asked this question
about
PayPal and why it was so successful but
also why so many of the alumni of PayPal
went on to become multi-billionaires I
think seven people that that were part
in that sort of part of that St sort of
early PayPal founding team went on to
create Tesla YouTube Reddit SpaceX
LinkedIn was it Talent density was it
was that what made the PayPal mafio well
it certainly was a component and so it's
it's it's it's a couple of things so one
um that high density Talent of folks who
are willing to take intensive risks
want to do contrarian things believe in
what their contrarian thing is against
Common Sense wisdom that's one part
another part is um when PayPal went
public it was one of it was a it was a
technology winter it was one of two
technology companies that went public
that year wow right so all of a sudden
and then got bought by eBay so all of a
sudden you had this talent group of
people that had a bunch of money in
their pockets and the Network within and
that believed in the consumer internet
so the network of Silicon Valley at that
point had thought the consumer internet
was played they were going into clean
tech and Enterprise so if you asked if
you try to Ping a venture capitalist but
I have a new consumer idea they wouldn't
even take a meeting with you they would
take a meeting if it was clean tech
they' take a meeting if it was
Enterprise software right now then you
get all the the the PayPal people coming
out going hey I can f my own initial
idea I've got this great idea YouTube
Right LinkedIn and I can fund it and I
can get it going and then and this is
part of the web 20 movement this is a i
i coined the term internet 20 and then
Tim uh O'Reilly uh made the much better
term web to right and
so the uh these folks going no no the
consumer internet is like that was just
the first wave on the beach the tsunami
is still coming right and so we were all
out investing and we were talking to
each other because frankly we're like
well these these VCS don't get it like
this is coming and then of course you
started seeing you know YouTube and you
started seeing LinkedIn and you started
seeing and it was like okay like we will
like these are important things that
we're going to invest in and that that's
that's part of the reason why the that's
the uh Because by the way remember you
know a bad competition
right that's one of the reasons why not
just Talent not just Capital but also
competitive steering as part of the
reason why the PayPal Network or PayPal
Mafia had such a massive uh Suite of
success you know I often Hazard a guess
that what the like the the fundamental
game of business is for a startup
founder and I've hazarded a guess before
that it's recruiting the best group of
people you possibly can binding them
with a culture that gets the best out of
them and setting them a vision that's
worthwhile but from reading your work
there's a couple of things just from
hearing you today sales is so like all
whatever your go to market is and it can
be sales be to be Enterprise Etc but
like for example in in social networks
it's usually a viral you know a viral
marketing or viral growth plan so when I
say sales I actually mean like selling
to oh yes employees 100% yes you must
you said like Partners investors yes cuz
you have to come come on board my vision
invest in my vision Because by the way a
partner when you're startup is also
investing in Your Vision yeah an
employee is investing your vision yeah
right how' you be good at
that there's a limited set of skills
that you can actually teach to
entrepreneurs versus the entrepreneurs
just learning by doing one of them is
pitching right one of them is
understanding the how do I communicate
my vision in a way that other people
cannot go that's really exciting I want
to join your vision with you and if I
was a young entrepreneur telling you
right I want to be better at pitching my
vision so I can get worldclass people to
join me worldclass investors Partners is
there any advice you could give me on
things I should and shouldn't do uh yeah
absolutely and by the way there's we
could spend the entire podcast only
doing this I mean there's there's a very
deep well but here's some simple tips so
one is the mistaken lesson that most
people learn is to try to do reality
Distortion it's like no no no no no uh
silicon chips to make ice cream shakes
it's the thing no one's thought of it
it's really big right and people like
okay what you're convincing me is you're
crazy right like you're literally like
please leave now yeah right so you have
to realize that all pitches are
dialogues right and you want to be
listening to smart people and you like
generally speaking everyone you want to
be recruiting you want to be recruiting
smart people you want the absolute best
talent working with you you want the
absolute best talent working in your
company you want the absolute best so
you want people who are who are
thoughtful and asking good questions
like for
example I pitch insanely aspirational
businesses but I don't pitch them saying
Oh LinkedIn is guaranteed to succeed
there's no Universe in which LinkedIn
won't be the Transformer of professional
work and careers what I do is say it can
get here like we have a real chance at
this now we have to navigate these risks
but if we navigate these risks we're
going to be here mhm right and then
people say ah you're credible you have a
huge Vision you're compelling I think
you can do this right and then they come
on board with you so one of it is to
pitch the huge Vision but show that
you're aware of the difficulties of
getting there right now you don't have
to go through all of them you just have
to go through enough of them or a big
enough one that the person goes okay
great I get it you're seeing it right
another part of it is to say this is
part of the reason why competition is
important is like I understand what game
I'm playing right here's my theory this
is what competition plays in this is why
I think the market will favor me this is
why I think technology Trends will favor
me this is why I think I have a very
unique Edge and you know in blit scaling
which I think is another book on your
thing uh most consumer internet plays
are uh what we call Glen Gary Glenn Ross
markets which is first prize the
Cadillac second prize steak knives and
third prizes you're fired so you have to
be pitching why you're possibly first
yeah right right because there's only
going to be a couple of winners yes and
so like this is why we can win right and
so um now there's also mechanics in
pitching which is you know how do you
tell a story of it part of the thing I
tell entrepreneurs is to even if the
person doesn't ask you the risk tell
them what the risks are and how you're
navigating them because it'll establish
trust right so like for example in in
pitching Investments now this I didn't
know until I started learning it in
terms of mechanic of pitching is and
entrepreneurs tend to go oh when I need
money is when I you know write up my
PowerPoint and I hit you know knock on
the door like hey give me some money
that's a foolish time to start the
conversation much better to start the
conversation when you're not saying give
me money so if you like as much as you
can in all of these things start the
conversation well before you're getting
to a
potential contract of any sort a
partnership or or a investment or even
an employment contract like so for
example always be recruiting doesn't
mean oh I want to hire you right now
it's like okay find great talent this is
one of the things I learned from social
lent and brought into PayPal find great
talent and start talking to them right
even if today you don't have the right
position to hire them right now
obviously there's a whole bunch of great
talent you could waste a whole bunch of
time you want to be talking to people
that
you know you either really would love
them to join at some point not too
distant future or they know other people
who would be like that because by the
way part of when you um when you meet
great talent you realize how to like
because because you're always you're
always adding new great talent you're
like oh my God we need people like this
how do we bring them in so for example
one of the things that I learned that
was you know from social net that I
brought to PayPal was at Social at I was
trying to hire people who had 10 plus
years experience doing the thing that we
were hiring them to do before because
the classic kind of wisdom that you get
from Business Schools is make sure they
have experience on their
CV look they have to be able to do the
job right no question but if you said
two years of experience and an insane
learning curve that's much better an
insane learning curve by that you means
someone that's rapidly learning self-
teing yes okay and learning on the job
and going and figuring it out and so
when I went to PayPal and I was I when
the company was founded I was on the
board of directors I was like this is
what you're looking for not this okay
right and so back to your like PayPal
Mafia question that's because we hired
those kind of people right interesting
there was a very limited set of people
in the company who had had more than a
couple years experience working within
payments within banking within you know
because it was the no know learning
curve when you look at your portfolio of
Investments and the entrepreneurs you
meet do you think young entrepreneurs
realize how significant hiring is to
their eventual outcome because they tend
to focus on like how good the product is
or sometimes Capital but I just looking
at my own portfolio I I often find
myself like feeling like an old man
because I'm telling them that like spend
more time hiring not just hiring your
friends because they're willing to come
work here yes aoxy for a Founder if
you're not spending a third of your time
hiring
you're very much underd delivering this
is the thing it's like look uh life is a
team sport companies are team sports
right if you could just do it yourself
you wouldn't hire anybody no you're
hiring people so like you say well I've
got a really good let's you know use a
European football analogy I've got a
really good Striker
great well we don't need to worry about
the halfbacks or defensive or you know
goalkeeper no no you have to hire all
things and you go well I'm a really good
halfback that's great you need the
others too I think when I was young when
I was 18 19 years old I somewhere in my
brain thought my outcomes were going to
be determined by how hard I worked and
how good my ideas were and it wasn't
until I accidentally hired someone
fantastic that I realized yes the
absolute tremendous impact that an a
player can have on everything yes and
that was just such a mental shift for me
yeah literally I think Zuckerberg puts
us in a very good way he wants to hire
people he would work for
and why why is that because that's a
demonstration of high Talent okay yeah
yeah when you're a young found you're
somewhat insecure though you think oh
God why would that person want to come
work here or I can't afford them or you
want to hire the best people you can and
by the way if you can hire people better
than you oh my God it makes you much
more likely to be successful yeah yeah
it's my experience that young Founders
don't really think about that because
they're also insecure so they think I
can't manage that person yeah well but
but your theory of management is look if
you're if you can hire someone where
your only management technique needs to
be let them
loose that's that that's
best like just
go right and is there any pra anything
practical about hiring you know people
say like hire slow Fire fast or uh other
sort of like cliche advice around hiring
that matters like how important is it
that they're culturally aligned or so
culture can matter um I would say look
in terms of and I hopefully it's not a
cliche but hopefully a puristic
principle um uh references are more
important than
interviews right we get a lot of
repetitive experience at being
compelling in an interview and if you
can't and by the way some great people
aren't compelling in interviews right
they're they're they're not really great
at selling themselves but oh my God are
they amazing in the field they're am
like an engineer like an engineer might
be like you like okay but oh my God can
they do great things mhm in which case
like like do whatever you can to hire
that person so if you if you ask me you
can only have references or only inter
interview 10 out of 10 times I'll take
the I'll hire the person on the
references you surely you're not talking
about the types of references where they
give you the references no no course not
no no and this is one of the features of
LinkedIn like you want to find
references that will give you um uh good
perspective now even if you can't go
find someone that you know or you have a
tie to or as what we refer to frequently
as an off-balance reference sheet e not
the one they give you to be a reference
so even if they say oh here's you know
I'm reading here's my reference you know
Bob or
Susan you call Bob or Susan and you say
this is a standard question I will use
all the time but especially if I'm
calling someone who's a given reference
say look I believe every every person is
a combination of strengths and
weaknesses and you don't give me a
weakness I will believe it's so bad that
I should not hire this
person right so if if you say there's no
weakness I'll just go okay I understand
I shouldn't hire this person thank you
very much right in that they will always
almost always give you
something right and you can think
because we are all combinations of
strengths and weaknesses like I'm one of
the best people to have on your side for
Creative strategic problem solving
like one of my employees once told me
he's like I would never hire you to run
a McDonald's I'm like I wouldn't hire me
to run a McDonald's either I'd be
terrible at it right so that's
combinations of strengths and weaknesses
right and so everyone has them there is
no one who is all strengths I mean
people tell themselves that but that's
self- delusion right and so so you have
that conversation with a reference and
the reference will tell you something
because because they're not used to
saying it so they might say oh you know
he um uh you know Susan or Bob they're a
perfectionist he like oh so they get
their work done slowly because they you
know like you know like you you push
them because they're trying to get the
one that's actually like more oh they
spend too much time working you're like
oh that means they're unintelligent
about how they do the work yeah right so
you can push them into where they're
like yeah like they can get a little
disorganized when they're stressed okay
great right and then you could that giv
you by the way because when you get that
from reference one then when you're
calling reference two you say oh I heard
that the person is disorganized like can
you tell me a little bit about
that right yeah got some ammo and they
can't then say Oh no I've never seen
that they'll probably give you a little
bit more context yes on all these great
people you've worked with specifically
you know you during that PayPal period
of your life one of the things I was
reflecting on is they're all
independently successful people but
they're all very different people
and that in and of itself is evidence
that there's not one version of success
there's many different types of success
presumably there's many different types
of entrepreneur leader yes give me a
flavor of the different types of
entrepreneurs you've worked with and and
and what you know because I I sat with
Walter isacson and he talked to me about
Steve Jobs Elon Musk Etc and he was like
Steve's really great at hiring people
elon's not as good as at the people team
building part but he's better at this
part yes so no
entrepreneur wins at every
game generally
speaking as an entrepreneur you should
try to win to to play the games that you
have a massive Competitive Edge on same
thing is true so some people for
example um uh like take an Neil busri at
workday right he is thoughtful
intentionally cultural building very
professional so it's a HR uh product for
work his contrarian idea was going the
cloud and the people were going to do
Cloud software um for the first I think
it was 500 people the workday hired he
would always do a cultural interview at
the end because to make sure that the
first 500 people all kind of shared
cultural things so once you get through
all the competence and all the rest of
the stuff he would make sure that was a
fit and that's part of how you get
cultural coherence that's like one
example right um another example um Elon
is the um like I have a big idea and I
convince myself 100% that it's
absolutely going to be the case like I
am going to settle Mars we're going to
terraform Mars in our lifetimes which is
no it's
impossible no no human being on the
planet including Elon is going to do
that within elon's Lifetime right but
I'm going to go all in I'm going to work
really hard I'm going to be
technologically sophisticated I'm going
to work work against the odds right in
order to make that work that's a you
know an Neil very professional
understands the workplace Mark Elon like
I think I was like the second person he
pitched SpaceX to and and his pitch
though to my defense was I'm gonna send
a turtle to Mars and I'm like that's not
a business and you're competing with
national governments and like Russian
subsidized rocket programs and so forth
this is not a good E I was wrong he was
right
right but there not a good Equity you
know kind of play he pitch at you as an
investor yes yeah right at what point
was SpaceX at when he pitched it it was
before he started it so it was an idea
yes and I'm GNA send a turtle to Mars
and then it became I'm going to send a
gelatinous cube with plant seeds in it
to Mars because they'll grow I'll be the
first person will send life to Mars and
you're like okay right what did you
think genuinely when he said that to you
I thought he'd gone off his rocker
really well yeah of course you would
yeah like someone's my friends said that
to me I think I'd make a couple of calls
just to check in you know what I mean
like youon doing okay just told me about
this Turtle he want yes it's like that's
not of
business has your opinion of him changed
over time in terms of his potential and
ability as an entrepreneur no no I've
always thought of him as one of the
world great entrepreneurs um always yeah
all all the way back to PayPal days
really yeah yeah yeah no look he has
done repetitively amazing things now he
pitches everything with the same level
of
certainty right like you know I have
this idea for online banking I have this
idea for boring tunnels under cities I
have this idea for creating a pneumatic
tube for hyperloop tube all of them he
has the same level of I am 1,000% right
that this is like guaranteed to be part
of the future right and I you know and I
may be the unique person to make it
happen right so you have to have some
discernment but he's his you know on Bas
batting is pretty
good for such major ideas but it's not
it's not 100% yeah people kind of excuse
that though if of course if you get if
you're if you get one that's big that's
fine right yeah on the hiring side has
he been is he up there with the best or
is he not a direct hirer of people like
Steve Jobs was um he hires well um
matter of fact you can't be a great
entrepreneur and not ultimately hire
well
mhm um I think some people are better
hirers some people
also
have like are the kind of people that
people would work for forever um
Elon uh tends to burn people out a lot
like there's lots of burnt out people in
his wake and when you go and talk to
those people what you hear is some
people say that was the best work
experience ever and I never want to work
for him again and other people say that
was the worst work work experience ever
and I never want to work for him again
so they're all I never want to work for
him again right so you know as kind of a
a dynamic because he basically looks at
them as disposable parts and you know go
as hard as you can right and then
afterwards you're out don't care because
he goes so hard yeah he goes hard but he
also thinks you're only relevance to me
is your relevance your only relevance to
me is can you help me with my mission
and after you're done after you can no
longer help me with my mission you're
not relevant to me
anymore what do you think of that
approach that's not my Approach right L
LinkedIn mirrors my Approach like
literally I am
referenceable by every entrepreneur that
I've ever worked with right as a board
member and as an investor right who you
know even ones that I've like fired as
CEO and so forth those people people
will say he was really good to work with
on these things they may also have some
critical things there's no problem with
that right but like like literally like
when I'm pitching an entrepreneur I like
call anyone that I've worked
with right because you I try to work
with people in a way that even when
we're at a at a at a difficult moment
because I disagree with them intensely
about how well they're doing or what
they're doing or something else that I'm
doing it in a collaborative constructive
way
and so my goal is to work with people
like anyone I want to work with Brian
chesy you know Mark Pinkus Etc I want to
be able to work with them for you know
uh the rest of our
lives what's interesting
is I think these strategies
fundamentally come down to what you
think matters in life yeah the most
because you could optimize even you
could optimize more for um building more
companies or something at the expense of
something else and it's a trade-off of
something else like you could go harder
yes but there's a trade-off happening
here and we often because elon's done
these crazy things like the cars and the
neural links and there tunnels and the
now the AI and the X and the spaceships
and stuff we go oh my God that's so
amazing and I do that as well as an
entreprene one person can do that much
but we almost never talk about the
trade-off yes yep you're 100% right and
we and and it's so this goes back to the
point about self-awareness it's like you
it's so tempting for the like the brain
to go oh my God I want that that's what
I want because you're not seeing the
tradeoff you're not seeing the darkness
that is 100% correct and look I respect
it I understand the burn people out like
treat them as disposable assets that
when they burn out you just jettison
them and you can be very elon's not the
only entrepreneur who is very successful
doing that right but for example on the
other side um like if you go to uh Mark
Zuckerberg and you talk to the people
who worked for him they're like that was
great that was the best working
experience of my life of course I work
with him again
interesting because there's a lot of
entrepreneurs that are coming Rising
through the ranks at the moment that
have kind of been raised on the Elon
philosophy of do [ __ ] tons of things do
them intently do them with uh less of a
regard for the I guess the human
consequence do them with less of a
regard for work life balance yeah well
you have
have the nature of this thing because
it's it's you know you're by Nature dead
as a startup work life balance is not
the startup game right so like I like
what when like when we started LinkedIn
we started with people who had families
so we said sure go home have dinner with
your family then after your dinner with
your family open up your laptop and get
back into the shared work experience and
keep working if you say that today
though you're
toxic the people who think it's toxic
don't understand the the startup game
and they're just
wrong right that the game is intense and
by the way if you don't do that then
eventually you're out of a
job I mean the people that say it's
toxic are often those that have never
had to do it yes and and look that's
fine it's not that everyone has to work
at startups working at startups is a
voluntary
choice but that's the game for a startup
and so that's how we try to balance in
the early days of LinkedIn we try to
balance how to to be human because we
like a third of the company had kids
right and so you're like okay like we
all have to work this way so we can't
say oh you third you sure you guys can
go home and you're out of the office and
then and then then call in or whatever
no like we'll all go for dinner and then
we'll all plan on getting back to work
after dinner so you get time with your
family you get to have dinner with your
kids it's the right human thing right
but we're working hard and Saturday
morning we're working is there a way to
build a startup in your
opinion where you have work life balance
and I Define work life balance maybe as
being able to see your friends often
spend time with your family often
um only in two circumstances one it's a
small startup it's both comp it's both
an absence of competition that's the
general one is it's so small no one's
really competing with you that's fine
okay right right my screen b a village
yeah it's fine right on number two you
have some such intense competitive mode
that people can't compete with you like
say for example you have
some like the only thing that matters in
this business is contracts with these
three companies and you have those three
contracts okay fine but absent that
that's reason because the the startups
that you're if you're in a valuable
space the startups that you're competing
with right like we had to make the
deliberate decision like startups we're
competing with aren't going home for
dinner right they're serving dinner at
the office that's what we did PayPal we
sered dinner at the office at PayPal
right right and that was a deliberate
thing we were one of the first companies
that started not only serving lunch but
serving dinner right and then other
because this The Learning Network you
get with SL Valley other companies start
looking oh yeah we're going to serve
dinner too so people don't go home yeah
don't go home keep working right to some
people this does it sounds somewhat
toxic right sounds like oh God but
that's not what life's about this is
like capitalism this is people just
wanting to make loads of money well
choose what your life's about that's
fine there's nothing that says you have
to do that and and what gives you the
right to tell other people that they
can't do that I mean like what are you
patronizing like people choose their own
lives right so and and people can choose
that now you have to understand the game
it's like well I'd like to be a
worldclass Olympic Athlete but I really
only want to swim two hours a day well
that's
nice right not gonna
happen right you have to understand the
game you're playing if if you're playing
an Olympics game like someone who's
trying to compete in the Olympics and
swimming they're swimming seven days a
week 12 hours a
day right so that that choose the game
and you say well that's toxic fine not
for you I think the important thing
which I see some companies doing well is
just to be honest about that when you're
on boarding people and don't shy away
exactly no that's like in early days of
LinkedIn when we were talking to people
we'd say by the way this is how we work
right we work six and a half days a week
right we um do get people home for
dinner but everyone including Reed is
expected you know you know you know
online working after
dinner and do you pay people more for
that than the average rate or so they
get paid in equity and this is one of
the things again um is you know the the
first I don't know some hundreds of
people at LinkedIn all don't need to
work anymore because their Equity is
enough that if they choose not to work
anymore that's totally fine which is a a
trade-off that was clearly worth making
yes you stepped back as CEO after four
years when you're at LinkedIn right yes
why did you do that
so um I had
um awareness of strengths and weaknesses
like I know how to do the CEO job right
um uh and I think it kind
of uh 150 people or less I'm as good as
anyone else right like that that that
scale of Co job um is a scale that I
that operates within my strengths and
weaknesses um when you start getting to
call it 500 people thousand people part
of the CEO job ends up becoming like how
do you govern the community of the
company now it's not the only thing but
like okay like you know what the kinds
of things that Jeff weiner that I
learned from him on was all right well
you start thinking of recruiting not as
you going out and individually
recruiting people or helping your hiring
manager recruiting people but you think
about recruiting as a general strategy
for the company and how does that
General strategy work and how do you
have like for example you get to this
point in the scale company where you
start having onboarding days so like for
example new employees start at one of
the onboarding days and they start as a
group together right so it's kind of
like okay we're going through kind of
how it works and we're integrating
people into the different group like
like you know the sales people the
engineers they all start and they're
going into different groups we like
we're approaching it as as the engine of
the company and the things that I you
only world class but the things you're
passionate about the things I'm
passionate about like the technology
strategy the product strategy um the um
the kind of the big idea for what you're
doing there and I love working with
super high-powered talent and one of the
things that I had kind of learned is
well that's the reason I like working
with Founders that's the reason I like
working with CEOs because the some
degree it's like okay you're the talent
I'm working with on this company right
in order to do that and so I was like
yeah I like doing more of being a board
member working with c
more than I like being the CEO once you
get past you know 150 people so that's
what I should be doing and what I need
to do is I need to get linked in to a
point where it's already you know it's
it's already kind of hit breakout
velocity right and so you can recruit
now a worldclass CEO that you can work
with right and that's what that's what I
should do and you know I like for
example the entire time time that Jeff
weer was the CEO of Linkin my primary
office was immediately next door to
his interesting so you stay close but
you yeah yeah again this is another
point of self-awareness which a lot of
Founders don't have but the great
Founders that I've met and interviewed
whether it's I don't know Brian chesky
or whether it was some Founders from the
UK like Bennett Jim shark and Julian
from hu one of the things that really
Define them was they did a low ego move
to move out of that CEO role which is
typically associated with like the glitz
and the Glam because they knew that
their skill set was in branding or
marketing or something else or just
vision for the the future of the company
a lot of CEOs don't do that because the
COO title comes with a certain yeah I
understand esteem um and yes everybody
myself included does have a big ego
right but my ego is you you have to
attach the right way my ego is attached
to LinkedIn
succeeding right yeah yeah yeah yeah
yeah it's a big difference yes
LinkedIn went public in 2011 with a 4.3
billion valuation and then Microsoft
later paid 26 billion to buy LinkedIn at
the time it was reported you owned about
11% of the company which made you a
multi-billionaire
how does life change when one becomes a
multi-billionaire
so it's funny I try to never like like
one of the funny things I never repost
things that call me billionaire and so
forth because I try to not have that
identity I am aware that it's an
accurate descriptor yeah right um but
it's not like the way I think of myself
I don't think of myself as Reed Hoffman
billionaire I think of myself as Reed
Hoffman technologist Reed Hoffman public
intellectual Reed Hoffman uh creative
you know strategist Reed Hoffman Etc so
I try
to um change my life as in those
directions not in the the wealth
Direction now of course you know I
travel around in a private plane you
know I own houses in several different
areas of the world you know that kind of
stuff yeah right um but uh I try to live
a life within those you know high wealth
things as much of a as an upper middle
class person as I can so for example
before I came here to do the interview I
I got here a little early so I went to
the nearby Starbucks had a cup of coffee
pull up my laptop was working on it
interesting you know because because
that's the way that I want to live right
uh and I want Human Relationships that
are like that I think human
relationships are really important I
feel lucky to have um relationships with
some people who are these really really
amazing people but by the way there's
amazing people who are like World
celebrities and there's amazing people
who the world doesn't know about I just
like I just like going through life with
amazing people and that's part of what I
mean by that you've always been
associated with the left side of
politics your parents were very uh left
leaning to to to say the least I heard
that you got pepper sprayed when you
were a kid because because I was I was a
kid on my uh father's shoulder at a
demonstration against against the
Vietnam War okay so that's it's in your
DNA yes the thing about being on the
left is it's typically the left that
have a opinion of billionaires that
they're evil yes I'm aware of that but
not just billionair I've I've been
called Evil by a number of people on the
left really yes of course look I they
are wrong
that that is a necessary
correlation right um but I you look I I
try to understand people I understand
their
perspective I disagree with it but I
understand it it's I mean you you're one
of the few people that's still a
billionaire and on the left it seems no
I'm not I actually in the valley
especially in the selection cycle uh
well it's the public facing people that
we see on the podcast and stuff and look
so part of the reason why I think less
people were public about about it this
cycle was
because uh you know president Trump was
threatening you know personal and
political
retaliation and so you had to have a
certain degree of courage to stand up
right and so en courage in the public
area not just courage in taking risks
and so forth but in the public arena for
doing that and so I literally had
conversations with billionaires who were
like oh look I really applaud what
you're doing and I think what you're
doing exact right thing and that's for
you not for me right I mean trying to
get people into it and so um so I was
aware and because they kind of did the
simple Mini Max and they said well if if
Harris is elected I won't get penalized
for not having supported and if Trump is
elected I will get penalized so I'm just
gonna stand out of it and do you think
you'll be penalized uh I think that uh I
think that there's a greater than 50%
chance that there will be um uh
repercussions uh from a misdirection and
Corruption of the institutions of State
uh to uh respond to my having tried to
help Harris get elected you must spend
time at night thinking about what that
might be because if I would yeah well
look it's a range and look I hope that
it's only in the soft end of the range
like IRS audits or phone calls like you
know Trump made saying you know deny
Bezos that that DOD contract because you
know he owns the Washington Post and I
don't like him you know that kind of
stuff I hope it's in that Arena right
could get much worse but I don't really
want to speculate on it because I don't
want to give anybody any
ideas right but like I think it's like I
think I would safely win a bet that
there will be political repercussions
that are that are essentially
undemocratic
American um and Direct on you and direct
to me yes um I I think I'd safely win
that bet um I'm hoping it's in the what
I'm terming the soft Arena you're not
planning on leaving the US are you no no
no oh my resident's outside of Seattle
and you know we have a constitution you
know that kind of thing because Mark
cubin was the same right Mark cubin was
very public and vocal he's a billionaire
he was very Pro KL Harris very anti
Trump through the cycle he took a lot of
flack as well yes I mean I follow
everybody on Twitter so I watch it play
out and it was kind of like he was stood
in no man's land just taking shots from
everywhere and you were kind of in the
same category yes exactly would have
been much easier for you to just shut
the [ __ ] up or fall in line or something
exct well but that's the problem you
can't allow that form of Neo fascism
right is precisely when you feel fear I
have huge respect for Mark Cuban when
you feel fear stand up because that fear
that you're feeling that's you're
feeling as a powerful wealthy
person right and if you're not not going
to stand up who is right can you see any
redeeming qualities in Trump I know
you're Pro K Harris oh yeah well I think
he's going to bring a wrecking ball and
some of the places a wrecking ball are
useful like so for example if you say
hey on regulation you want a new
regulation replace to that kind of
refactoring is a good thing um hey we
going to need a bunch of energy in the
future and we're going to need good
clean energy I understand everyone
doesn't like nuclear I don't care we're
going to do nuclear like I can see a
number of things that could come out
that'd be very positive and I want those
things to happen and a matter of fact
you know part of being an American you
know I'm going to try to make the next
four years as great for America as I can
right my
precise complaint with some of the
people I'm in political opposition for
is don't ever try to break the country
try to always be building the country it
doesn't matter if the person you agree
with is in power or not be working
towards a good Collective future and so
I'll be doing all all of that and I I'm
hopeful for some of that from this
Administration do you think think it's a
good time for
entrepreneurs to be building companies
with Trump coming into
Power um fundamentally I think it's
always a good time as entrepreneurs to
be building companies so one is like you
have a good idea the time's now go do it
yeah Capital markets harder fine
actually if you can get Capital you get
competitive differentiation from the
people who couldn't I mean it's like so
you have to it's always like trying to
figure out how to turn the negatives
into positives in terms of what you're
doing now I think Trump will be broadly
um very good for entrepreneurship
because I think he's going to reduce a
lot of Regulation some of that
regulation will have very negative
consequences on the society which you
know as a society person I'll be
concerned about like climate like you
know you get the new EPA person coming
in Environmental Protection Agency you
ask him what the job is and he says we
need to drill more oil wells right
you're like that's not the EPA that
might be the Commerce Secretary or
something else the energy secretary
that's not the EPA so there will be a
reduction of Regulation because we do
have climate change we're living in it
and it's going to get worse so those
will be places where there'll be real
damage from the Wrecking Ball but for
entrepreneurs building new businesses
like for example I've invested in a
number of fusion and fision businesses
because nuclear because that's the clean
energy that we're going to need to you
know just to bring more PE more of the
billions of people into the middle class
and and to and to try to remove carbon
from the environment on so forth so and
I've known the regulatory stuff is is
ferociously bad for that well actually
in fact I have hoped that that they are
going to they're going to reset the that
thing and so all of a sudden that
entrepreneurship turns out to be in
retrospect wise U but I think they're
going to reduce regulation across the
board for all entrepreneurs right so I
think ENT like that's helpful on
entrepreneurship now they're going to be
probably much more closed at the border
and immigration is an important part of
Entrepreneurship you want to you want to
be able to to get the best talent from
anywhere in the world it's one of the
advantages that's helped buil the US
that I think is going to be more uneven
anyway so it's like Goods goods and bads
one of the things that is very different
I think in this Administration with the
people he's appointed is there seems to
be quite a few entrepreneurs being
appointed to fairly important High roles
well by entrepreneurs you mean zero
experience ever doing the thing they
were doing
before potentially I was referring
particularly to um Elon Musk David saaks
doing I think he's doing Ai and
Technology I think there's another guy
who's looks like he's built a business
before yeah so uh David Elon obviously
super smart very accomplished you work
with both at PayPal right yes yeah right
um and now David knows crypto very well
so he's the AI and crypto are and the
pcast person he knows crypto very well
he hasn't yet done anything in AI like
he hasn't been mentioned as an investor
or a like when I talk to all the a
entrepreneurs you know as a desired
person for them to work with and so so
you know he's very smart so I presume he
knows something but you know AI I think
yet TBD what he knows and what he tweets
about is anti-woke AI is the most
important thing you're like that is not
that is not even even the top 100 of the
issues around how to you know promote
and build and navigate AI um but he's
very good at crypto he done a bunch of
good stuff there so that'll be and Elon
obviously understands AI quite well on
this point of speech as well obviously
there's quite a big shift in speech
that's happened in the last last I'd say
two years really from Elon buying
twitters where I I saw a drastic shift
in globally yes and what we think is
okay and not okay what's your thoughts
on the the change in spee speech good
bad positive negative um so I you know
gave a couple days ago here in London
the sir Isaiah Berlin speech and one of
the lines that I used in the speech was
um there there's competing freedoms you
could say there's the freedom of speech
to say whatever I want to say and then
there's a freedom to try to offer
something in civil discourse where I'm
not going to get harassed by a whole
bunch of
antagonists right um and obviously
they're both good virtues and what you
want is the right blend right from them
I think that a lot of folks like for
example what's happening on you know
Twitter and and X right is um just
virulent right it's just toxic it's
terrible like when I tweet anything
including hey you know um I think the
following thing is great
entrepreneurship I get a oh you evil
liberal you know I hope you you know
kind of uh fail terribly and you know
blah blah blah blah okay I was tweeting
about this great entrepreneurship thing
right and that's the kind of theme in
you know Twitter
x.com um I prefer what you kind of thing
you see on Linkin is like look you can
say critical things but you try to say
critical things within the theme of oh
well that entrepreneurial thing I
actually don't think it's going to be as
good as you think and this is why what's
the difference in the in the design of
the platform that results in two
different types of behavior there uh
well uh uh Twitter is anonymous it
allows a lot of bots um it
encourages um like it says freedom of
speech like if if you're tweeting a rape
threat that's fine it's freedom of
speech you're allowed to do whatever you
want right uh uh LinkedIn is you're tied
to a named profile that's tied to your
identity uh if you're reported for
saying something that's frankly uncivil
doesn't even have to be as bad as a rape
threat right it's just unil like you're
you're you're cautioned right it's
removed and you're saying hey by the way
that's not for for the platform and if
you keep doing that we remove your
ability to post right so on the Twitter
example what Elon said is that if it's
legal then it's fine
but is there an upside to having an
environment where people can anonymously
say what they want within the constraint
of the
law um look I think there
are it's important to allow one of the
things I think that online platforms
give us the difference between freedom
of speech and freedom of reach like I
think it's okay for people to say such
thing as vaccines are evil plots to put
chips in people and they give us
autism it's
100% wrong right and every credible
medical Authority goes vaccines are good
and so you go okay a thousand people get
vaccinated or call it you know a 100,00
people get vaccinated and 50 of them
have adverse conditions to the vaccine
right that happens out of 100,000 right
but a thousand people or 10,000 people
might have died otherwise right
that your lottery for everyone being
vaccinated is a very good Lottery
everyone should do it right uh Because
by the way you were more likely to have
died in the lottery than have an adverse
condition that doesn't mean there aren't
people who have adverse conditions so
all quality medical professionals
medical researchers agree I am allowed
legally on x.com to say vaccines are
evil plots right to control
the American people to sell drugs and
make drug companies profitable and blah
blah and I can say all that and you see
all that ramping on Twitter rampant you
know in talk radio and you know and all
the things you can say that that's a
problem right I'm okay with people
saying it what I'm not okay with is
promoting it and having it have broad
reach so on this point of the vaccine so
just to clarify my position I think
vaccines are a wonderful invention that
have saved a lot of people's lives so
that's my position but I want to I want
to interrogate a little bit with the
with the vaccine roll out in particular
there's a lot of things that we didn't
know at the time right the lab leap
thing I had Boris Johnson sat here and
he said oh yeah we think it's a lab Lab
leak if if if I had said that on this
podcast a couple of years ago I would
have been kicked off YouTube uhuh yes
and so having a forum where you can even
entertain ideas that are contrarian yes
I also think is important and I exist in
the the sort of dichotomy of like speech
is important but at the same
time you know yeah look I am um I was on
the support people being able to say lab
leak yeah category Because by the way I
do think freedom of speech is a good
thing and part of the reason I have
freedom of speech is sometimes you have
a contrarian idea that should have
freedom of reach yeah but there should
be and look how do we make decisions as
a society of what expertise like how
what truth is as we convene groups of
experts MH like in a science we have a
group of scientists review a paper
before it's published we have scientists
able to reproduce things in a jury we
have 12 people who listen to the case
and make a decision so we use groups of
people as experts and different kinds of
expertise for different kinds of things
to make a judgment and we should also
bring in expertise right right now that
doesn't mean that even when all the
experts say that's completely wrong you
should say you can't post it like I
loved what Twitter did pre Elon which is
they said hey you can post vaccines or
this evil plot by the government to
control you but we're going to put a
little box around it that says oh and by
the way experts disagree here's where
you can go get the facts so you can say
it right but we'll also put in in
selective cases expert opinion and I
think that's like for example a balance
of how to do freedom of speech and
freedom of reach because I do think look
I should be a to say the World is Flat I
should be able to go on and say the
world is flat and by the way LinkedIn
wouldn't take that post off because it's
like well it's civil I'm just saying the
world flat I'm out of my mind right but
I'm being civil so the LinkedIn
principles are not you must say
something that's scientific truly true
it's you must say something that's civil
I also think people shouldn't be
deplatformed or canceled because of
their speech even if you disagree with
it providing it's in the constraint like
constrains of the law I sat with a well
by the way I generally think agree on
the constrains of the law but I also
agree on I also think importantly civil
and civil means well like no threat of
violence okay yeah I agree with that you
shouldn't be threatening anybody with
violence yes um I sat with a I'm GNA say
astrologist I don't even know if that's
the right word it's not astrology was it
who's BR what's cosmetologist and he
told me the story of Galileo discovering
that the world was round and Galileo
basically being threatened by everybody
um because it threatened the I think the
Catholic institution at the time and
then well because the preach the
preaching of the church was as was that
yeah and so that's a cautionary tale
although it's a long time ago in there
are always going to be strong forces
that are heavily incentivized around
some kind of ideology yes and that I
mean that does happen today yes 100% And
and these forces are powerful forces um
so allowing dissent even if it's coming
from someone who is not credible yes
100% by way strongly in defense of that
yeah right I just think that and like so
you know I don't
mind um people criticizing me I don't
mind them criticizing my arguments I
don't mind them criticizing my choices
of who I'm going to support
politically right what I'm going to do
philanthropically I strongly prefer that
those cred those those criticisms be
backed
with uh some knowledge and intelligence
and some argu good argument point of
view and I really want it to be a civil
discourse it's interesting because the
human brain when we think about it from
an evolutionary standpoint wasn't
designed to deal with a thousand people
tweeting at you that you're you're an
[ __ ] and as a podcaster as someone
who's in the public high yourself who is
a podcaster but also a famous
entrepreneur you have to deal with that
like you you have to deal with that in a
way that's just we weren't designed to
yeah and I struggle with it I struggle
with when I first came into the public
spot like when I started doing Dragon's
Den Shar tank in the US um opening my
phone and being exposed to just a
barrage of like noise on the brain yes
now whose responsibility is that is it
my responsibility to like delete the app
or is it the platform's responsibility
to moderate people expressing their
innate human jealous whatever it is you
know so so the classic thing that humans
make in reasoning is they go A or B
right okay and you answer is both okay
right so there's responsibility on both
sides like it's like oh no it's a
responsibility of the individuals like
well like are you kind of saying I have
zero responsibility there's zero I can
do to be positively contributory here of
course you can right so for example like
it's totally possible to say I have a
freedom of speech Network and if you
were engaging in threats like for
example your Trump and you're tweeting
that Mark Millie should be executed when
he is the joint chief of staff's General
that's a threat of violence that should
be removed right you know so it's
totally doable to say violence has no
place on this platform or threats of
violence now violence is illegal threats
of violence is not right one of the
theories I had many years ago and I I
don't actually think this theory was
based on anything other than I read it
and it sounded good so I used to say it
was that over the next 10 years and I
used to say this about six seven years
ago on stage social network working
would become more and more siloed into
these smaller interest based networks I
was thinking the other day in the taxi I
was like oh my God that's actually
happening now you're having like blue
sky and threads and you've got your
Instagrams and your rumbles and we've
got more and more social networks that
are more like centered around different
pockets of people what is your theory of
social networking over the next decade
two decades I'm always open as an
investor to interesting ideas yeah right
here we are in a business podcast so I'm
always looking at stuff um look I think
uh they will grow to be an increasingly
just as they've grown massively in the
last 20 years they will continue to grow
to be an important part of life I think
there will be different social networks
that fit different parts of our Lives um
that's part of the reason like for
example like back when I started
LinkedIn it was also thought to be oh no
no no one's ever going to do a business
Network it's only going to be social
networks right it was only going to be
at the time it was like Friendster then
it was Myspace then it was Facebook like
look there's only going to be that
there's never going to be those and then
people say well there's only going to
ever be one social network and you're
like well actually in fact we do have
like Twitter we do have snap and we do
have right there's there is multiple
ones and I think there will be more um
so I think they're going to have more
social networks and they're going to fit
into different people's lives they're
going to have different Community
cultures
um for them and so and I think not only
will they get multimodal but they'll use
AI in different ways and so and part of
that invention like one of the things I
tend to think people say well what ideas
are you looking at as an investor and
I'm like look I'm looking for that great
idea that I haven't thought of that
someone out there amongst the millions
of entrepreneurs has got that great
thing and can possibly make it work
that's what I'm looking for so when I
look to future of social networks now to
give a little bit more of a specific
answer like I tend to think social
networks need to both have individuals
as customers and societies as customers
so you need to think about like that
balance of you need to think about both
in how you're designing them right so
it's and that doesn't mean no freedom of
speech and you know autocratic because I
actually think more or less she should
allow people to post whatever they want
as long as it's civil right and if you
want to choose to have an anonymous
social network that's fine like there's
a definite rule for especially when you
get to places where the government is
oppressed
you know go to in Iran or or or Russia
or something else he like well anonymity
is important for saving your life right
but on the other hand you should also be
thinking about like okay what do this
means as society and part of what we
want in media networks is we want to be
collectively learning so if I'm posting
that you know vaccines are an evil plot
for corporations to try to kill our
children you're like well you're trying
to persuade people to do something
that's bad for them and bad for society
so we should respond in some way we may
still allow you to post but we may put a
little box around it saying you know
here's what experts you know here's what
all of the doctors at all the elite
hospitals you know survey says
99.999% of them you know there's only
one out of all the doctors that lead
hospitals who don't think like these
vaccines are a good idea and do you
think social networks have been a net
positive for society I think broadly
look it doesn't mean that they're that
they don't have some challenges mhm
like people
criticize Facebook for example um but
actually in fact a billion people get on
it every day they share their
experiences pictures lives with loved
ones friends Etc all of that's very very
positive um I think Twitter
unfortunately is taking a turn for the
worst I think if you go you know where's
the largest site which has the most
untruths on it I think it's Twitter
right um but you know that doesn't mean
it can't also be improved and fixed over
time
what's worked well in your business this
year where did you need more help we
should all be asking ourselves these
types of questions as we close out the
year Q4 is a time for reflecting but
it's also a time to look ahead and start
planning could your team increase
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there's so many different takes that
I've heard on AI I've spoken to Mustafa
Solomon I've spoken to lots of different
I you know Mustafa because you invested
in his company yeah we co-founded
inflection ah he co-founded inflection
which then sold to Microsoft well it's
it did a commercial deal with him it's
still going as a company oh okay all
right cuz my stuff moved over yeah he
moved over because he wanted to do a
consumer agent and inflection is doing
B2B uh software sales now what is your
take on AI and how should we be thinking
about it how should Dave and Jenny the
average person with you know working in
a company or building a small startup
think about AI so I think AI is in a
look so I last year I published a book
called impromptu which is the first book
on AI co-written with AI right yeah to
show as well as tell that AI is not just
artificial intelligence it's
amplification intelligence it gives us
superpowers right as part of that I'm
publishing a book in January called
super agency which is our human agency
even with this agentic technology can
and will be magnified we will get these
superpowers and super agency is the time
where um when a lot of people get access
to a new general purpose technology um
the transformation of society that comes
and it's like printing press or
electricity or cars or mobile phones
it's it's this
amazing uh uh transformation of all of
our Lives because not only do I get the
superpower by having AI the fact that
you have a superpower with AI also
increase my agency so for example you're
a doctor who now has access to AI your
ability to help tend to lots of people's
heals now just get Amplified and it's
the same thing like when a car was
created a doctor could now do have a
broader range of places they could visit
to go help that part of his cars have
that super agencies not just I can drive
places now because the doctor can drive
places that also
increases her his agency and also my
agency through super agency and that
book's coming out in January there's a
little around AI as well there's fear
all the time with new technologies is
any of that Gloom
warranted yes but with an asterisk which
is every time a new general purpose
technology comes out the discourse when
the printing press came out the
discourse was very similar to the
current discourse on AI it's going to
destroy Society um it's going to destroy
human learning and knowledge you know
it's going to disable the current people
who are the who are the the custodians
of knowledge which mostly priests you
know in Society from from from being
able to control the flow of information
we're going to have all this
misinformation etc etc now by the way
you don't have a scientific revolution
without the printing press right so um
now so there's always this fear but and
you say is the fear completely
unwarranted well look human societies
are bad at new general purpose
Technologies right so um with the
printing press we had nearly a century
of religious War because of it so the
transitions are very difficult because
we as human beings are difficult at new
general purpose Technologies and so the
transition look the transition is going
to have pain there's going to be
challenges and reordering and so
disruption because of it no question
what I'm hoping and part of the reason I
write these books is say look let's
manage this transition better than we've
managed the previous transitions right
let's I have one 100% confidence that
the other side this will be enormously
amazing super agency what I wanted to do
is manage the transition as best we can
now people say well shouldn't you manage
the transition by being really slow and
being really regulated well the
challenge is is that these new
technologies are developed competitively
across the entire Globe different
countries different Industries different
companies Etc and we don't set the clock
like there's no one group that sets the
clock and if you don't like go with it
like take the industrial Evolution which
also had a bunch of things why did
Europe basically set the the the the
drum beat for the globe for centuries
the answer is Europe embraced the
Industrial Revolution robustly and early
right the um you know it's part of what
you know made uh the British Empire
right and so that clock is set by
different human beings all running at it
and by the way they have different
theories of the good they have different
theories of how technology should be in
society they have different theories of
what the risks are Technologies like you
know when these people published this
pause letter that was like that's a
mistake like other people aren't going
to PA like it's a simple thing you look
at the people who care about Humanity if
they all pause and the people don't care
about Humanity don't pause your letter
if you if you achieve your success will
cause a bad impact on Humanity so you
have to be developing it you have to be
going with the CL that's set by the
world right when I think about AI in
simple terms the the way that I've I've
been thinking about it and this is not a
Perfect Analogy or whatever but it's
just a simple way to think about it is
if there was one Steven Bartlet here
that has an IQ of 100 and there was
another one sat next to me that had the
IQ of a
thousand what would this Steve do and
what would that Steve do that's a good
question is that an apt analogy is that
somewhat well it depends this is part of
the thing is we human beings are very
bad at imagining future technology mhm
so I can tell you stories about where we
have created AIS with IQ of a
thousand I can tell you stories where
we've created AIS with IQs of uh 200 of
150 and I can also tell you stories of
AIS where we' created that are kind of
the equivalent because today we have
this is a form of like idiot seant like
today's AI are super intelligent I'll
give you an example so if I go to a
human being I try to look human say
explain to
me mixture of experts creation of AI
with an AI what does that mean uh it's a
it's a technique by which modern AIS are
created that have um different kind of
expertise roles in the combination like
chat gbt is created this way that create
their output it's a it's a particular
technical definition for the way of
creating a a worldclass AI model then I
say okay compare a mixture of experts uh
so it's only thousands of people who
understand how to do that I say okay
compare that to uh modern economic Game
Theory well there's probably some humans
that can do that too we're probably now
down to like 50 to 100 right then I say
okay compare those two to Modern
oceanography right okay now we're at
zero human beings there's no human
beings who can do this but I can go to
gbd4 and I can run this gbd4 because
it's ingested a mill a trillion words of
knowledge can write the comparisons
between these three things because it
knows all three because it knows all
three that's a superpower that no human
being has we have ai superpower today
right but of course no one's alarmed
about that because like oh that's a
great amplification intelligence that
really helps me I think there's a very
good chance that what happens is is that
what we're creating with all of every
current e AI technique that's under
development is these amazing savants
that are these great co-pilots right and
that's what we're creating not
Terminator robots not super
intelligences there's a possibility of
that and I can address the existential
risk questions around the possibility of
that because people think about that
poorly but um but the I think the
likelihood is that we're going to be
having these kind of co-pilots that give
us these
informational GPS's these cognitive
superpowers that make us as human beings
a lot
better B Act is are G to yes that too
yes that's the bigger worry so you say
one worry is transition and another
worry is whenever you're you're creating
this new technology you want to say I
want to empower all these people who are
building Better Lives for themselves in
society and I want to not Empower
criminals terrorists Rogue States and
also you think
I also need weapons that are
sufficiently uh Advanced attacking my my
enemies and everybody globally is
thinking that yes China might be
thinking about the the west and the West
are thinking about China Russia are
thinking about this person this person
the Middle East are probably thinking
about a couple of people yes so with
with all developing weapons or defense
systems they're going to probably make
those robots you talked about the
Terminator robot that can go to the
battlefield yes and that's super smart
they're going to probably make some
cyber weapons as well yes so those
things end up existing and then they're
in the wrong hands the mistake happens
so you want to build them in the right
hands first that's all I mean look there
will be cost to it there's never look
electricity essential for Human Society
it does electrocute people right it does
two things in the wrong hands too right
is this technology different though
because there's been comparisons to the
printing press electricity but is this
no no it's new but by the way each
technology the printing press was
different when it was created
electricity was different when it was
created cars were different when they
were created is this the most profound
well in terms of impact it C it might be
right that's that's that's possibility
um I think there is I always think in
probability distributions I think
there's a good probability of it but to
some
degree like it doesn't matter if it is
or isn't the most it is a Prof found new
technology it's as important at least as
these other ones that's the only thing
that matters whether it definitely is or
not doesn't really matter and look what
is different it's the fact it's a gentic
technology which means it it's creating
agents that can operate on their
own right we already have that by the
way like the agent you can be running an
agent with a connection to the internet
on your computer and it can go buy stuff
for you right you can do that today it's
doable
you have agent just a question of what
the shape is right so it's agentic it's
cognitive like like it's very strange
that we have a technology now that we
can talk to in various ways and so you
have people mistaken going oh it must be
conscious because they asked if who was
conscious and it said it was conscious
and I was like no but by the way before
this technology existed that was a good
test does by the way there are conscious
things that can't there's there's mute
people and the fact that they can't tell
you their conscious so conscious not
perfectly they tell you they're
conscious but you tell me your conscious
that was a pretty good test before now
it's a little bit more complicated
because I don't think any of the current
AIS are conscious and we can go in depth
of reason of Neuroscience and other
kinds of things about why that is it's
not a just a human species parist view
um and figur out under what circumstance
it would be conscious is a very
interesting question that we need to we
need to figure out because it won't be
that it has gray matter it'll be
something else or you know maybe we'll
figure this
out so so that's new the cognitive
superpowers are new the fact that the
speed of deployment is going to be
unusual because now we have the mobile
phone internet so I create a new agent
and tomorrow a billion people can use
it right that's new right so so all of
these things are new and by the way new
is anxiety producing and new is
difficult to navigate and new can make
transition's very difficult right but by
the way the fact that we're facing a new
challenge is not itself a new
challenge right for the average person
out there that's I know they might be
working in a hospital or might be a
lawyer or or a doctor whatever just
someone with a a job that's heard this
term Ai and they're saying chat GPT is
there anything that they should be doing
on an individual level to make sure that
they can capitalize on the opportunity
that AI
presents the basic answer is absolutely
yes and that's part of the reason why
like like I do my podcast possible I do
super agency I do impromptu because the
strong advice I give everyone and
literally I was sitting with the
governors of the bank of England
yesterday and my advice to them among
other things was personally go use AI
right don't just use it to make a Sonet
for your kids's birthday that's great
don't just use it for a recipe for what
happens to be refrigerator that's great
for something that matters to you that
part of your expertise and soth start
using it and by the way you'll find that
uh some of the things are still not
useful for it all like when I sat down
to ask gbd4 how would Reed Hoffman make
money investing in AI it gave me an
answer that was the smart business
school Professor answer who didn't
understand Venture Capital it was like
well study which areas have the largest
total addressable Market it then look at
what the possibilities for competitive
disruption are then you know market
research test that it's like it's no way
like go find a great entrepreneur with a
great idea right you know and and it's
best when the idea is something you
haven't thought of and few other people
have thought of too right is a way of
doing so it got it completely wrong from
how I how Reed Hoffman how I invest in
Ai and what I do very successfully now
you say well then it's useless for
Venture Capital it's like no no cuz I
kept experimenting with it and I said
okay I fed in a uh an entrepreneurs plan
and I said how would I do due diligence
on this plan and it came back with a
pretty good list was like yeah yeah one
that was I was absolutely planning on
doing that two I was absolutely three
yeah I could see why you'd think I was
doing it that's not important oh four I
would have gotten to it would would have
gotten to it like four days down the
road of doing the work and now I know it
now so it's useful there so it is today
useful to everybody you can use it for
things that you care about today so go
start playing with it and I love Ethan
mik's line which is the worst AI you're
ever going to use in your life is the AI
you're using today so one of the reasons
to start using it is to start getting
familiar with it because like it is a
stunning tool and I'll give one since
you're talking about Everyday People
I'll give one kind of tip that I give
everybody at the beginning it's part of
the reason I wrote impromptu Etc which
is um what what is ai ai is great at
adopting a role that you tell it to
adopt right so here's a very simple one
you have an argument for something you
can paste it into an AI um and you can
say uh counter this argument take the
role of critic argue against me and you
can see it it will immediately give you
an you know a a a capable argument
against your position that is very
helpful it's helpful for cognitive
development it's helpful for learning
it's for our understanding you know what
are the strengths and weaknesses but by
the way you can also say take my side
give me another argument for the thing
I'm arguing for like make that argument
but that's just the beginning you can
also say like for example if I go okay
I'm making this argument
for uh um how general purpose
technologies always have initial strong
fear by people and how they're described
as the end of society the end of
humanity Etc it's happened a number of
different
times um how would a historian of
Technology analyze my argument how would
they criticize my argument and then you
get it so you can get to like it's
literally it's only your own creativity
and your own inspiration of who what
role should I be talking to and once you
start realizing that you can start using
AI very powerfully for whatever you're
trying to do should entrepreneurs be
thinking about building companies in the
field of AI at the moment you know as a
entrepreneur who's like roughly 30 years
old I look back and go gosh I wish I was
of entrepreneurial age when the.com boom
came around because everyone became
billionaires and and is is that is this
that moment in time yes so short answer
is yes okay so what so I'm an
entrepreneur I'm I'm 30 OD years old um
I've got disposable income I'm
financially free m i' I'd love to take
part in the next Revolution yeah should
I be fing out to San Francisco and build
building an AI joining an AI start about
there yes why
so so one of the things is Silicon
Valley so Silicon Valley has built
itself up of multiple the reason it's
called Silicon Valley is because it
started with silicon right it's now
software Valley Silicon Valley almost
never invested in Silicon anymore
silicon being the chips yes Bing the
chips yes um so now really it's much
more software Valley it's like we invest
billions and billions of dollar every
year into new software companies
right so we went from Silicon through
you know networking equipment like Cisco
through like just stacks of different
things getting to where we are now ai is
the new one by the way we did the thing
with internet we did it with mobile
phones we did it with web
2 now it's AI right and so you know the
principal thing is when you get this new
like uh new general uh purpose
technology uh it opens up massive
amounts of entrepreneurial space because
one is's all the new things that can be
built that were never possible before
Airbnb couldn't be done before the
internet there's just no way right so it
opens up these things that weren't
possible before um and so like the
internet's a good proxy to the to the
wave we have now with AI then it also by
the way uh makes a mass massive
transformative force on all existing
businesses so you say well I had a
business of of selling you know kind of
um of e-commerce and doing you know mail
order cataloges well now there's
e-commerce right so it it it transforms
all of these businesses and so by the
way for example the internet is part of
what makes the cloud Revolution so now
it's like well actually in fact it's not
software on your desktop it's not
software on your your phone it's in the
cloud and of course it bounces back and
forth a little bit then you have well no
actually in fact you've got this really
great app on your phone and soth but
these kinds of things AI is the next one
that affects all of them so you have
Green Field you have potentially
revolutionized any particular place
where there's a product or service
especially that intelligence could be
added to it right there's a possibility
of a great startup idea there so so yes
now
should you go try to build your own
Frontier Model which is a 10 billion
doll computer it's a hard thing that's a
hard amount of capital for startups no
no no try to figure out like degrees you
use Frontier models from you know open
AI or Microsoft or Google or you know
others as ways of doing this but you
still May build your own model right um
that a lots of lots of startup companies
are building their own models I invested
in this customer service company called
Sierra that Brett Taylor is doing and
their thing is we're not building our
own models we're just deploying other
models so we have best of readed for
what models are available to us you
could do that as an AI startup there's a
whole range and part of what I love
about entrepreneurship and invention is
like I have a whole set of theories
about what kinds of things will be
really big and some of my theories will
be right and I will also discover some
other people who have amazing theories
that's one of the things I really I and
we at Greylock love to invest in
interesting oh what's the best way for
someone to go and learn about AI right
now because like going to University
feels like it would be start using it
start building it if you want to if you
can if you're technical uh download an
open source model uh llama mraw other
start playing with it what if you not
technical well then well generally
speaking like you can't do a technology
it's very hard to do a technology
startup without a technology co-founder
so then go find a technology co-founder
so for someone like me who's built my my
career in building teams marketing
social media content media those kinds
of things who is really interested in AI
should I go and do you think I should go
learn AI now and start trying to be a
technical person or too slow okay yeah
too slow no no speed matters speed
matters and startups but by the way uh
like gen because we tend to so much
lionize what is usually the man versus
the person most of these people are men
um the
individual startups succeed because
their initial team that's part of the
hiring point we were talking about
earlier and so generally speaking if you
ask me would I rather invest in an
individual uh founder or two to three
co-founders I'd rather invest in two to
three co-founders right so going and
finding a co-founder is a great thing
because by the way your your throw
weight your capability weight is so much
better when you do that and so you know
um uh Mark Zuckerberg had Dustin
muskovitz Adam
D'Angelo right you know Chris Hughes
that's a really important part of how
things get created you invested in open
aai almost a decade ago yes before
everybody was talking about it what did
you see in that company so Sam Alman
Greg Brockman Ilia
suser um
amazing um and uh they had a focused
bold vision
which is yes Google has invented the
Baseline of the attention based
Transformer but they don't realize that
it's just scale like apply scale to this
we are going to bet the entire company
everything we're doing on scale on it
and we're gonna be very focused on doing
it that's that's
great but people had said the we AI for
a long time and it had never manifested
in it and I had passed on a lot of AI
Investments but the thing that people
need to understand about AI is it's a
transformation to scale Computing
Learning Systems so as opposed to we
program it like we program the AI we
program a scale Computing Learning
System so it
learns right and that only becomes
available once you have scale compute so
you need the Internet you need the cloud
you need massive data centers and you
need access to massive amounts of data
which you get from the internet and
other things and then you need a scale
team to build
it on that point of people how important
if you're trying to be successful as a
young entrepreneur is
networking uh almost always critical
because you need that initial team now
you don't need networking of I should
spend 12 hours a day seven days a week
going to every party that I can possibly
go of and shaking people's hand and
giving my them my business card that's
not particularly
useful what you need to be is just like
you have a strategy
for your business you need to have a
strategy for how you're building your
network around your business and your
network around you like who are the
people that I should be talking to who
are the people that I should be learning
from who are the people I should be
trying to bring into my network that the
project that I'm creating and how do I
meet those people there's so many
obvious things that people talk about
when they're describing what makes an
entrepreneur successful they say hard
work they say have a big Vision but is
there anything that's
really underappreciated
like when I say this I'm talking about
being a nice person or being etiquette
or politeness or manners are there any
things like that that you think make a
big difference but people don't
appreciate well I don't think politeness
and etiquette are s are really
particularly good competitive advantages
I'm not saying the one should be rude
but like an emphasis like if an
entrepreneur is like I'm reading my
etiquette manual it's like don't spend
your time like sure be nice be I think
building a network like entrepreneurship
is a team sport it is not an individual
sport it's a team sport so you need to
be building your team right but you've
seen entrepreneurs be successful that
were bad at that right uh not ultimately
at scale oh
interesting right because it is a team
sport right like you know it requires
High Talent people around you doing it
now for example you can get enough
initial success going and capital that
even though you're bad with your team
people people will come on board because
they'll go oh I believe this is going to
go somewhere and I can make a bunch of
money doing it I'll come do it and so
like for example a classic Trope within
Silicon Valley which is broadly correct
and that's part of the reason you have
the tropes is I want missionary not
mercenary cultures right because the
missionaries I believe we're going to
change the world we're going to do it
this way and by the way mostly of the
big successful companies most of them
are missionary cultures they say oh
they're all missionary cultur no no no
there's mercenary cultures that have
gotten big tooo I'm how do you define
mercenary in this all I care about is
making money like all like the only
thing that matters is I'm selling
something I'm gonna make money that's
all that matters do you sometimes think
the mission's [ __ ] though just like
[ __ ] to get people to feel something
there are there are [ __ ] missions
that that are like the I'm just telling
a story I don't really care right I'm
telling a story that's incorrect right
there are like like like um the Silicon
Valley TV show uh on HBO
kind of you know um uh you know
satiredaily
because that's what people want to do
people want to be in things that
changing the world so you have to say
like I'm LinkedIn this is how I'm going
to change the world I'm open AI this is
how I'm going to change the world I'm
married baby be this is how I'm going to
change the world because humans are
emotional story animals exactly so yes
you need it but of course it's much
better if it happens to be that you
actually are trying to do that you are
actually in fact you have a good plan
for how you might succeed in doing that
because you know a fiz like a I know
fizzy drinks company yeah conglomerate
even they try and end they like value
proposition with we're going to change
the world yes exactly and you know it's
[ __ ] it's a public company they got
shareholders who want to return Yes but
even they I guess have to do it on the
mindset front what is the mindset the
factors of a great entrepreneur's
mindset what are the key things that you
look for when you're investing in one
insanely great ambition right I'm I'm
shooting for the moon and you know
sometimes literally but most often like
like if I'm successful I will transform
the industry
okay an awareness
of like a good plan for how you might do
that right an awareness that that
entrepreneurship is a team sport not an
individual Sport and I have a plan for
how I'm bringing in like all of
different elements Capital Talent Etc um
like for example one of the ways that I
interview Executives
is um I say who are the three to five
they five I love it but minimum three
worldclass people who worked for you
before and I'm going to call them and
ask them what it's like working for you
right because and by the way if I if it
really matters I will then reference
check those three people on are they
actually world class mhm right because
only hire people who are going to hire
worldclass people who who who play it
now similarly like who are the world
class people who think you're world
class as an entrepreneur and like this
is one of the things that actually
entrepreneur first that we actually in
fact Learned was it isn't necessarily
who everybody thinks it's who some
worldclass people think that this person
world class because they're edgy yeah so
you look for that it isn't that you look
for people that everybody loves them
everybody says oh I'd love to have a
drink with that person no no no like
having someone say uh that person's hard
driving they're difficult that can be a
very strong positive I've invested a
number of entrepreneurs that way what
about resilience well resilience also
very important almost every startup goes
through what I call a valley the shadow
moment which is like why did we think
this was a good idea oh my God we're
like when when I started social net one
of my connections from
Apple dropped me who had started doing
startups two years before dropped me a
um
uh a on line email that said welcome to
where 15 minutes is the difference
between exultation and Terror I'm Gonna
Change the World oh [ __ ] I'm gonna
die right so resilience is super
important because it is a dog fight um
and multiple times PayPal LinkedIn
Airbnb oh God we're going to die this is
going to be worth zero Can you spot
resilience in
someone um you can have a high
probability guess based on well it's
kind of like so you push them on things
and see what they've done have they
taken risk how do they respond to risk
are they trying to persuade themselves
that the thing that they're doing is
zero risk no no no I'm guaranteed to
succeed no one is does it m does it help
if they've been through some difficult
things in their life oh yeah because
then if they've gone through the
difficult things and they've been
resilient in there that's likely not
100% that gives a good probability
they'll be resilient in the traumatize
people well it depends on how they
respond to the trauma right what did you
learn from it like how did you respond
to it like because generally speaking
you need to be able to convert negatives
into positives right on the
entrepreneurial Journey so it's like
look that was that was really bad and I
learned from it if you were advising a
young person on how to build wealth in
2025 huh and when I say young I mean 18
years old yeah what would you and you
had to to plan out the road map of their
life can you walk me through how you'd
be thinking about those seasons of life
like 18 to 30 30 onwards Etc
so part of the reason I wrote startup
review was that the advice that
universities frequently give is you know
Follow Your Passion first do the things
that you're really passion about oh you
want to go volunteer in Bhutan do it now
is tends to be and it's terrible advice
right they that that actually is the the
wrong end for the advice the right thing
and it doesn't mean don't follow your
passion but the right thing is to start
with how do I get to a place where I
have establish myself and have like the
ability to like economically the
platform and maneuver could be enough
wealth to be you know uh to no longer
need a salary that was my own personal
goal um but it also could be the I'm
well known and have a network of
contacts of people who would want to
hire me and so forth and now I'm going
to go spend a year volunteering in
Bhutan because I really want to do that
right so the answer is go be vigorous
about the thing that matters for your
entire life early and take the big risks
outly yeah take the big risk early right
now you might say I want to be a doctor
it's not particularly risky it's fine
but then go to medical school establish
yourself as as as as a medical
professional and so before you do that
so whatever thing that is the thing that
you think gives you the platform for
resilience in your later life go esta
Lish that now and by the way that's part
of the thing of like wealthy but Wealthy
by the way could be measured in I have a
bank balance right or on stock Equity
portfolio but wealthy can also be the I
have a great network of people who want
to work with me who want to hire me who
value my talents right so this whole
range uh for things but go establish
that first and that can be take big RIS
if you if by the way some people say I
want to take as few big risks as
possible possible in my whole life
because that's who I am fine but go
establish yourself first now if you're
going to be entrepreneur you want to be
an entrepreneur then like for example
like okay maybe you shouldn't start a
business at 18 but maybe you should go
join a
startup right start learning it start
building the network and it's roughly
build the network is the broad thing and
by the way build the skills and you know
get like frequently doing a startup is
very difficult economically usually you
start with no salary Etc like having
some reserves is a good thing to have I
read a book and in the first chapter I
was trying to figure out what this
platform is for young people and the way
that I kind of described it is these
five buckets the first one being
knowledge and then when knowledge is
applied it becomes a skill and the good
thing about these first two buckets is
they're the only two that no one can
ever really um empty of what you put in
there yes the next one I posited was me
trying to remember my own book was um
your I'm gonna say Network y then your
resources and your reputation now anyone
can take these last three like life can
happen you can get five you can lose
your friends whatever um Well network is
hard to
lose if youve really authentically built
it right it can be lost there it can be
but it's very hard it's kind of like a
nuclear bomb kind of thing I mean it's
like like you may like one particular
person on you may have a real difference
of opinion um you know you may move and
then fired get fired and a lot of your
network is but by the way even if you've
gotten fired if you've got a couple
people at that company that you had good
relationship with they may still be part
of your
network so am I right in thinking that
the Knowledge and Skills part is really
the critical thing to uh prioritize when
you yeah well sof this is part of what
we did in SAR view soft assets are very
important people under prioritize them
they tend to say oh I should take the
job that offers me a 5% higher salary
and the answer is almost always that's
not the criteria that you should be
looking at even 30% higher SI salary is
not the criteria you should be looking
at you should be looking at where are my
soft assets where's my knowledge where's
my skills where's my network
interesting because the soft assets are
what compound generally to the much
larger like the fact that you took a job
with a 30% higher salary is not
necessarily the predictor that you're
going to get the job with a 300% higher
salary it's the soft assets that are
likely to get to the 300% economic
outcome so shortterm versus longterm So
Soft assets are longevity yes and the
and the hard assets I guess are short
term yes immediate is there a different
game you play when you hit your 30s do
you think well you have to evolve it so
for example you can when you're in your
20s you can say well I'm gonna I'm gonna
take more risk like the economics take
the the the jobs that have zero salary
or lower salary because I'm going to
live in the house with five of my
friends you know we're to have beans and
toast for dinner you know d d d da as
ways of doing it CU I can take those
risks now and then when you're 30 it's
like well maybe I'm planning on having a
life partner and being in an apartment
or a house with them and soth so so it
changes as you go through and then you
have kids yes did you have kids no um
because I'm I'm in that region now where
I'm thinking about having kids and I'm
just I'm wondering how dis disruptive
it's going to be it's another startup
like it's fine you can do startups and
have it but it's a complete startup
which do you think low is your chance of
being successful at a startup because
doing two startups is more difficult
than doing one probably a little yeah
but maybe worth it on balance okay yeah
what is happiness to you because you've
got the money you've got the success
you've got the reputation you've got the
the CV what is happiness for me is going
through life with people I love and
building great things but like by the
way if I failed at everything I built
and I was still going through life with
people people I loved
great why is that so
important because I think part of the
meaning of life is how you contribute to
the to the people around you it it's
like again I sorry I keep referring the
startup of you but it was my first book
Is advice the young people right it's
the I and the Wii like like like do
things for yourself do things for the
for for me do things for we right and I
I learn from people I get Delight from
people um I feel meaningful as I
contribute to people's lives and
obviously you know there's people
immediately around me there's people in
the whole world I mean like you know
LinkedIn billion people have signed up
for it like like there's there is there
is um like that's part of what I think
is essential in the in the meaning of
life and for me
especially how did you have happiness
wrong when you were
younger if in any way
um I probably
thought like it was important to be top
of your
class not that it was important to just
do well but it's important to be top
right and what I've come to realize is
you know there 8 billion people right
nobody is the best at
everything right some people delude
themselves that they are but but nobody
is you could be the best at something
and by the the way being the best at
something that's good thing but by the
way to really be obsessive about the
being the be the absolute best at that
thing well maybe you're
actually uh being you're you're less
investing in other things it's a little
bit like your earlier question about
managing like you say you'll be I I'm an
Oracle and I'll tell you you'll be four
times as economically successful if
you're a [ __ ] to the people you work
with n no uh not okay for
me and love how does love come into all
of this you're you're in you have a
long-term life partner yes yeah uh in
Seattle what role has that played in in
your happiness and your professional
success for me all the people around me
are people I learn from and that
includes Michelle like I learn all kinds
of things from Michelle Michelle are
actually both in some ways very similar
people deep belief in ethics deep belief
in The Importance of Being a good person
and in some ways very different she like
I'm Mr scale she's anti- scale right she
she she thinks she's fine with my doing
the scale things but like she wants to
go connect with local people in the
community right like she's like look I'm
volunteering in the senior center will
you come volunteer with me no no no I
don't do that I'm happy to give money to
the senior center but that's not what I
do but that that's that's her life and I
learn from that because by the way life
is both life is both here and here so so
it's it's one of the balance of
different people she she is intensely
going in she's taking this kind of call
it Quaker Buddhist approach to creating
art right and and that's just amazing
like I love being on that Journey with
her right um and that's her journey
right um but I learned from it and those
are the kinds of things that are that
are um you know part of what I think the
meaning of life is is how we learn from
each other when if two entrepreneurs
come to you and they the exact same
thing but one of them is in a long-term
marriage what is the difference between
those two entrepreneurs in terms of how
they'll show up in business in your
view interesting I've never been asked
that question uh it depends
um I do
think like one of the things that I
treat as a very relevant fact is how
someone treats the people around them
okay so it's somewhat evidenced that
there yes yes so like if a person is
good to the people around them then
that's a person I am more likely to much
more much much more likely to want to go
through because like a startup is like
10 years like I have passed on
investments that I've literally referred
to and I won't name them because it's
uncivil but I've literally passed on
investments that I thought this is going
to make a ton of money and I've told my
partners at Greylock hey look this
entrepreneur and this business this is
going to make a lot of money if any of
you want to do it great and I will
support you but I don't want to invest
because I don't want to spend the 10
years with this
entrepreneur right because it's just you
know Life's Too Short right uh and I was
right those businesses made a ton of
money right but it was yeah no no thanks
not worth a headache yes when I was
reading Blitz scaling and I was watching
the videos that you did you've done
several talks on it I've seen pretty
much all of them over the years um one
of the questions I had as an investor
myself is my early stage companies that
aren't in cons the consumer Internet
space they're selling I don't know they
might be selling a a drink in a
supermarket or something should should
they all be pursu pursuing this idea of
blit Blitz scaling where you go
lightning fast to building a mass
massively valuable
company not necessarily okay uh Blitz
scaling is a strategic response to
Global competition okay right and so now
there are certain industries where
Global competition is the norm not the
exception You're Building an Internet
Property right MH right or mostly like
much software not all software but most
like many software companies in which
case and by the way if you can get away
with not Blitz scaling it's much better
because Blitz scaling is spending
resources
inefficiently to get to Market size
ahead of your competition right so like
a classic example is like you know uh
Uber
would interview somebody offer them a
job and then say who are the three best
people at your company that that that
you worked with and send job offers to
those three people without even
interview them them right because that's
Blitz scaling right that's I'm going
super super
fast and uh and that that was a blitz
scaling technique I learned from Uber I
was like oh yep put that one in the tool
chest for when you need to do that right
because outpacing the competition when
you're in Glen Gary Glenn Ross markets
which is first prize Cadillac second
prize steak knives third prize you're
fired it's the
game right and it's one of the things
like when you know you and I were
chatting a little bit before we started
the podcast like one of the places that
things that places like you know London
and the UK and Europe need to learn is
when the competition is global it's not
the people down the street it's the
fiercest competitors around the world
and Silicon Valley has Fierce
competitors China has Fierce compe you
have to have a theory of how you're
playing that game against those the
fiercest competitors in the world and so
um Blitz scaling is in part like this is
stuff I've learned from Silicon Valley
and from the stuff I've done in China to
say like when you're in a global
competitive business and you're trying
to establish it and you have competitors
who are doing this this is some of the
techniques that you need to do if AI is
going to be so transformative when you
think about a country like the UK where
you know we don't have the blitz scaling
advantages as entrepreneurs and Founders
that you guys have in Silicon
Valley if you were the prime minister of
the
UK what would you do to give us a shot
at getting some of the value that's
going to acrw because of this air
opportunity so I think there's two
things one is you need to enable some of
your company's ability to Blitz scale as
much as you can right okay so because if
if if a company if company one is not
Blitz scaling and is competing against
Company 2 that is Blitz scaling company
one's going to lose I don't think we've
got any AI companies that are blit
scaling in company one is going to lose
right company two might lose too right
but company one is guaranteed to lose
and Company two is not guaranteed to
lose right so if you're competing
against companies that are Blitz scaling
you must also be Blitz scaling it's part
of the the reason I wrote the book it's
part of the reason I give talks it's
part of the reason I help uh Sher kou
standup the scale the scaling Institute
here in London you know etc etc now you
say we can't we're not going to be able
to well then choose areas where the
competitors are not blit scaling I've
got a example I want to give you I
invest in a matcha company they make
matcha like the you know green tea and
they've they've grown very very quickly
they call perfect T hash ad I'm an
investor Etc new investor in the company
I think um and I was wondering they've G
so quickly so they've gone from I don't
know zero to they'll probably do maybe
30 million pounds next year and they've
done it in
a could be measured in months really and
I wondered I was like match is this
trend that's coming into Shore
everyone's drinking match now every
coffee shop you go to has
matcha should they be Blitz scaling to
capture the opportunity globally so it
depends on two things one most centrally
comp competition do they need to be
outpacing their compet
ition could argue yes yeah but if yes
then and especially if their competitors
are Blitz scaling then absolutely yes if
the commits are not Blitz scaling it's
all will Blitz scaling enable us to
outpace them because by the way it does
involve moving so fast you're taking
risks and hiring and capital raise and
expenditures you're doing marketing that
you would like you're uber you're you're
launching in 20 cities at the same time
it's whoa you know
Etc because that does add risks right
but you're saying those risks that it
adds are less of a risk than not spit
scaling that's kind of the tradeoff so
competition is a central reason for
doing it and by the way most of the
compan most of the times where you can
raise Capital bit scaling is because if
you if it's a Glen Gary Glenn Ross
Market where first prizes Cadillac
second priz steak knives well then
generally speaking investors are willing
to invest
at premium prices give a lot of capital
etc etc because they'll go we agree that
you're going to get a great Market
position if you Blitz
scale and by the way part of the problem
is investors are not always right but if
some investors are willing to do it then
and they're going to do it in your
competitors then you absolutely have to
do it if your competitor is going to do
it so competition is the first thing the
second thing is do you need to get to
critical mass scale so like your
payments industry and this is one of the
things I learned to PayPal which is
basically payments businesses are dead
unless they have at least a billion you
know dollars of you know transactional
volume through them per year and that
was back in 2002 what I was looking I'm
sure it's higher now right maybe it's 10
billion whatever but it's like if you
don't get to that scale you're dead
you're irrelevant right so getting to
that scale and getting through the
highly unprofitable getting the scale as
fast as possible really matters and so
that's one of the places where you say
well we're none of our competitors are
doing it but we should still do it
because getting that critical mass and
scale really matters um and so that's
another time and and so that would be I
don't think that's probably the the
matcha company right that that's
probably like doesn't need so but those
are the the lessons you look at but it's
not Blitz scaling for its own sake
that's one of the mistakes that people
make when they go Blitz scaling oh we're
doing it two Blitz scales no no you
Blitz scale as a set of strategic
techniques in response to a market and
response to competition mhm and in the
case of
matcher there is a role of brand being
the mo a little bit yes and so that may
be irrelevant that may be the relevant
thing of why it's a glen gar in the I
haven't looked at the market at all but
a glen gar Gad Ross Market a first prize
Cadillac second prize steak guys maybe
that's because of brand establishment
which case you have to be number one and
on that point that I asked earlier about
if you're the prime minister of the UK
you'd start enabling some of our
companies in the UK to like have more
Capital give them access to Capital do
you think
one of my fears is that AI is such a big
opportunity it's going to revolutionize
everything and it's basically going to
be owned by America and China it's one
of my fears it's like fears of someone
that lives in the UK that we're gonna
your economy is gonna in the US is gonna
have such a huge upswing in productivity
so good news for you is I happen to know
that t ding street is paying attention
to this issue because I had meetings
with him this week on that there's
things that they will be announcing
which I can't pre-announce okay right
but they know this is important and
they're working on it
okay and they're Consulting you know
people good yeah yeah that's what gives
me hope yes okay what's the most
important thing we haven't talked about
for entrepreneurs that we should have
talked about I'll give two
um the first
is and they're related the first is look
just because you don't have a 100%
chance of succeeding doesn't mean that
you shouldn't do it right so like when I
said earlier when we were talking about
like look when I started LinkedIn I
thought we had a most 20 25% chance of
being
successful that's
fine right so and a matter of fact what
you should be doing is aligning the fact
that there's risks on what you're doing
with the reason why you'll have less
competition while you have a higher
Runway before the com competition
intensifies because part of it is if you
have a theory like we talked about this
in LinkedIn about why other people see
that there is like they think there's a
0% chance you succeed and you think
there's a 20 25% chance you succeed
that's precisely that risk window is
your
opportunity right so think of risk not
as terrifying think of risk as potential
opportunity right that's one and we've
talked about threads of it but thinking
of it as opportunity right because you
see something other people don't see you
see the risks but you have an idea for
why that risk is something that you may
be able to win on and they won't right
so with LinkedIn that was hey I have an
idea about how the network will grow
even though it's not valuable until
there's a million people in
network right that's where that risk
becomes an opportunity right so the
second one also around risk
is
um have a plan B have plans B understand
that you have an idea in your risk
you're playing it and if it's not
working out how do you pivot don't think
oh the whole thing is going all in and
I'm just gonna be roadkill if it doesn't
work no no that's the whole point of the
reason I have this framework of abz
planning which is in the startup view
which is by the way startup view is
advice they give
entrepreneurs shrunk to advice to
individuals right every single chapter
applies to entrepreneurs in their
companies right like the abz planning is
don't just have a plan a where like well
if it doesn't work I'm dead you're like
well that's a bad strategy like
sometimes you'll do it sometimes it's
the only thing I have I love this plan a
it's the only thing I have and the only
way to do it is to go all in and doesn't
work I'm dead okay it's very
scary right um when I do
entrepreneurship I have plans B I have a
plan Z right I I I have thought through
not every because you can't think
through everything but maneuverability
and how to measure am I on track or not
am I am I increasing my probability of
success or not am I increasing my
ability to get to the moon or not and
and be doing risk management smart risks
take smart
risks that's the thing right how do you
know when to quit and I'm saying this in
a Prof professional context as well as
an entrepreneurship context so when I
get around to advising companies I've
invested in or friends that now is time
to quit or now is time to sell you try
to sell of course but sometimes if you
can't sell that means quit right is your
new plans your new plans a are much
worse than your previous plans a your
new plan a is much worse because you
pivoted yeah right and your new plan a
is a much worse plan in your plan a
that's when you get to your plan Z it's
like plan Z is I quit
right okay so you've you've tried
something else that's also messed up
like okay and in a professional context
when how do you know to quit when to
quit the
job um well it could be you have a much
better plan a right like like okay this
plan a that's okay and then by the way
this is part of the difference that I
tell people between should I found a
company or should I join one it's like
look one of the problems you have as a
Founder you can't really quit you're
you're you're with the business right
it's very dishonorable to quit before
you know the business gets to whatever
it's its design is now sometimes you're
fired fine but you're you know as a
Founder you're like people have come and
enjoyed this because of me being here
and doing this and I'm here until the
business gets to a point where it's it's
a massive growing concern now once the
company's public you can go do something
or once the company's sold you can go do
something or once the company is like
profitable and really strong you can go
do something but you're there until then
as a Founder as an employee you're
signing up for what I'm the alliance I
call a tour of beauty which is I am I've
I'm signed up to make a big difference
in in the company but I'm not here till
the end and so as your employee you can
go look have I delivered against my Tour
of Duty great and at that point a better
opportunity comes along so you know uh
Matt Kohler who you know now lives here
in London as a you know partner at
Benchmark like I recruited him out of
Mackenzie in a LinkedIn three years in
he comes to me and says hey I've been
offered this this opportunity at
Facebook I'm like look Matt I love
working with you you're a close friend
of mine etc etc you should take that job
at Facebook that is the right Next Step
for you right and because we're close
and so forth I think he probably
wouldn't have taken the job if I hadn't
said but like LinkedIn resembles my
brain I want people doing their best
work their best opportunities and
Facebook gave them a great opportunity
what's really interesting about the
LinkedIn story I've got the deck in
front of me here from August 20 2004
yes that's our Greylock series B
deck and what's pretty remarkable and by
the way Matt ker how create that deck oh
did he
yes I mean it's a it's a pretty good
deck for a series series B especially
back then it's very simple i' to say
simple as good very very simple yes one
of the things that really struck out to
me is on this page here which is the
sort of opening I guess vision mission
statement whatever you want to call it
is it's find and contact the people you
need through the people you already
trust and what's quite remarkable
although this was written 20 years ago
this is still very much what LinkedIn is
about yes and usually when I see these
decks they started as I don't know hot
or not and now it's like Facebook and
Instagram whereas this is still so close
to what the vision was yeah well it's
also my third company I had social net I
had PayPal PayPal pivoted a lot right
and so I had a good sense of both how to
be longterm and short-term when I
started LinkedIn and what is the key to
being long-term in this regard well you
know what is the you're going to
transform the industry oh and what do
you mean by key as in like
if you're trying to build a long-term
company from the outset yeah what are
you thinking about well you're thinking
about like if I'm successful at landing
on the beach at expanding into the
market how is it that I'm going to be a
industry transforming company like
what's the thing that changes millions
of customers lives you know um uh or if
it's an Enterprise company you know
whatever like lots of companies within
multiple Industries how am I an
essential part of how they change the
way they live they work they do
business and what do you think of
LinkedIn today because people use it in
such a surprising way I mean people are
building their personal brands on it
it's like a social network yeah I knew
that was all going to be from from
before this deck I knew that was
possible I have a probability now what
what thing surprised me people build
dating services on top of it really yes
well I'm in a relationship may you
haven't seen it but yeah but they're
like well some people want to be dating
people who have professional like my
dating set is I want people who have
good CVS okay I don't want LinkedIn to
ever build that business fine if you're
gonna go build that
business right no problem right I mean
and like for example like one of the ear
like this was I
think uh a few months after we raised
money from Greylock um on this deck um
one of the surprising uses is like I
never had envisioned this use case still
looking for a job an engineer wanted to
move to Denver from Silicon Valley and
so it's like didn't know what companies
to look at so this engineer went to
LinkedIn and searched for profiles like
his then looked at what companies those
people worked at then decided which
companies to go look for jobs at it was
brilliant like it's a very good way of
saying hey I'm look I'm interested in
going and working here
what kinds of companies that are
interesting employ people like
me are you still interested in building
companies in terms of like being a CEO
and founder again well so I co-founded
inflection so I'm definitely doing the
co-founding thing right um and you know
I I anticipate that will happen again um
but will I be the CEO it's not
impossible um but it's kind of like
because I have these amazing people like
Mustafa suan who the COO that I can be
the co-founder
with that's
great yeah I think that's the season of
life I'm in yeah I don't want to be a
CEO anymore which is unfortunate because
I named the podcast I have a CEO when I
was one but I just think there's an
element of self-awareness which I think
has really it's and for me the older
I've gotten the more I'm orientating
everything towards being happy yeah and
for me it's it's hard to be a CEO and as
happy as I and free as I want to be so
then then then you need to build the
network and skills by which you're
working with other people who are the
CEOs that's basically what I do now so
the companies that I've described the
software business the media company we
have here there's people that are
designed and built and much better CEOs
than me what do you do you care about
Legacy only because I care about impact
um so I don't like I I care that I I've
actually made a big difference to the
ongoing story of humanity um but I don't
that I mean look it's nice I like I
certainly don't mind that people go oh
Reed Hoffman did these amazing things it
feels good but I care much more about
the substance like did I do really good
things that was I a very positive impact
now I'm I'm not I'm not indicating I
have no ego you know the the
appreciation for having done that that
feels good but I don't do it for the
appreciation I do it for the
thing so do you make decisions based on
Legacy at all
only a by
impact did you did you decide not to
have children uh we did um and it was a
joint decision of course and I think it
was partially that we realiz we're um
you know we're God Parents to a number
of children we actually there's three
kids here in London that that we're God
Parents to right and uh you know there's
all kinds of Delights in being a God
parent which is you know you show up and
spend an evening and get to participate
and and the kids lives and then you know
when it's like oh time to change the
diaper and
it are there any unchecked boxes in your
life I'm sure there are um any major
ones yeah
um if you'd ask me um what book um I was
going to first write when I was an
undergraduate was book on friendship I
still want to write that book I I've
been taking notes for 30 years on
friendship on friendship yep um what
would that book be about friendship but
specifically what part of why why
everything look there's so few books on
friendship you go into to a bookstore
and you say where is your uh your
section on relationships and they every
bookstore will go oh over here right
relationship with capar romantic
relationship say okay where's your
section on
friendship no section on friendship Do
you have a a book on friendship the
answer is maybe we have
one your assistant we spoke to your
assistant ahead of this conversation
today and she said that friendship and
connection is a major part of your focus
at the moment yes always but it it
always has been now now you're doing
intense things with startups part of the
reason I actually think you should work
with friends you should hire friends
this is kind of a little bit you know
counter common wisdom is because you
want to be spending your time with
friends and that does ADD difficulties
right but you want to spend your time
with your friends that's really good are
you still friends with Peter the yes you
have a lot of disagreements in terms of
politics but intense disagreements on
politics but you still are able to be
friends but we also met um with you know
as undergraduates you know in a like
like I knew he was extremely right and
he knew I was left you know I've become
much more
uh business oriented than I was as
undergraduates and he's become much more
libertarian
but you know disagreements is a good
thing can be a good thing we have a
closing tradition on this podcast where
the last guest leaves a question for the
next guest not knowing who they're going
to be leaving it for oh and the question
that's been left for you is a very
interesting one
okay what are the two things you want
your life partner to know about you that
they do not know or do not understand
about you
yet that's an interesting thing it's an
interesting if someone has an answer to
that question it suggests that they're
not being a particularly good life
partner I think I have been and will
continue to be a good life partner so I
actually don't have an answer to that
question what's her name Michelle yes
has does she misunderstand you in
anyway
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um I don't know if it's a
misunderstanding because we put a lot of
energy into understanding each other I
mean like for example we've seen
marriage counselors together and not
because we're going we're like fighting
about something it's because helping
having a third party help you understand
the other person well is like actually
in fact a very good thing find someone
who's really good and do that right I do
that with my partner yeah it's it's it's
great you should do it you shouldn't be
because we're arguing it should be
because we are putting lots of energy
into understanding each other I still
think there's things about my partner
that she doesn't understand about me or
misunderstands about me and I
misunderstand about her yeah of course
and by the way I can point out things
that I have learned about her like for
example like the local community is what
really matters to her right I didn't
really understand that 10 years ago now
I understand that right um I'm sure she
has those kind of similar things about
me
but like the moment it occurs to me that
there's something she doesn't understand
about me it comes up at a
dinner you know not too many weeks in
the future because that's part of how we
come to our dinners right we come to our
dinners is if one of us is on you know I
had this thought we want to have those
dinners Founders you're investing in
that are in a stable solid relationship
before they start the startup
yeah and then they go on this crazy
intense Journey do you ever give them
advice on relationships and how to
manage that because I have so many
Founders come to me and they're like I
think she's going to break up with me or
he's going to break up with me because
I'm just I'm absent in my head in person
you try to have a really good
relationship you try to be as like like
I think you should in friendship and in
relationships you should try to identify
the things in yourself that the other
person may find challenging and you
should bring them up in advance
M right that is a very good way to build
deep quality friendships and
relationships so for example in startups
Michelle knew that about me so when we
had planned our wedding and we we were
doing a small you know um thing with you
know just basically Justice to the peace
and so forth we planned our wedding and
it was very early days of LinkedIn and I
came back home and I said we really need
to delay it
right we delayed it a couple weeks right
was like we really need to delay I'm
doing this thing at LinkedIn right now
we really need to have it I I don't have
time for that and Michelle didn't go ah
she went okay let's make it work because
I'd been clear with her about what the
startup Journey was like right I had
experience with it before and now
sometimes like we didn't know it before
but like look I'm really committed to
this and it's really important to me
that I do that well that should be kind
of life partner things did you let her
down a l uh I hope not in terms of
making a plan making a dat we had we had
multiple plans that got blown up right
and what about the dealing with the
stress when you come home something I've
always struggled with is if work is
stressful when I come home I can be
absent and then you have to transition
into this mode of partner but my head is
still thinking oh my God cash flow this
or whatever well occasionally that's one
of the things that Michelle go like you
know I think you're not being fully
present right like that's one of the one
of the kind of as it were key words
between us is I think you're not being
fully present and that's the stop
thinking about whatever else you're
doing and
focus okay and I'm yes we've had that
conversation more times than I can
probably remember and count and is it
easy just do uh you learn to really yes
you learn to because as you as you like
you have the okay what is that mean take
those other things push them off the
table Focus or by the way occasionally
you go you're right I'm really sorry I'm
just so distracted by this right now
would you mind if like like I'm fully
present tomorrow because a lot of
Founders would Gaslight their partner
there and say you don't understand you
don't get it I'm doing this for you this
is for us look you hate my work well if
you're having that conversation if the
person doesn't look the two people need
to believe in each other and what
they're doing if the person doesn't
believe in you and what you're doing
right you have a long-term
problem yeah and I guess the
communication is the very heart of that
right yes Reed we are all very excited
for your next book which you said it's
coming out in January January yeah end
of January it's a book called Super
agency what could possibly go right with
our AI future co-written with Greg bet
Bato
Bato what could possibly go right with
our AI future yes an optimistic take
about AI uh yes
why should someone in who should read
that book so anyone
who uh believes as I do the only way
that you can possibly get to an
optimistic future is envisioning what
some of the things are and head towards
it that you don't get to an optimistic
future by trying to avoid failure by
trying to avoid pessimism anyone who
says okay it's important for me to
understand that perspective about
AI they should read super agency we we
have a book blurb from yval Harari which
says this is a brilliant positive vision
of the future I disagree with some of
its main arguments and everyone should
read
it that's refreshing yes I'll link it
below for anyone that wants to pre-order
it um but I highly recommend everybody
goes and checks out your books which are
iconic because they've shaped the
thinking of Founders across the world
and if even if you're not a Founder the
startup of view is for everybody
regardless of what you're doing it helps
you navigate both building a business
but also just your cre generally and
also masters of scale which is an iconic
podcast that many of us listen to here
where you sit down with some of the
greatest founders of all time and
understand how they've scaled and built
their companies it's a podcast that I
Know Jack is a massive fan of and one of
the first podcasts they ever got
listening to as well highly recommend
that I also have the book there and I'll
link all of this stuff below Reed thank
you it's a pleasure I look forward to
the next one thank you so much it's been
such an honor and
I so so wonderful speaking to someone
that has such diverse
um contrarian at times opinions but is
willing to stand by them irrespective of
whether they are um believed or um
accepted or politically correct with the
dominant narrative at the moment yeah
and that comes from having such a wealth
of experience but being fundamentally
well intentioned I think so thank you
Reed for the time I really appreciate it
it's an honor to get to meet you thank
you and thanks for creating LinkedIn I
[ __ ] LinkedIn I think they sponsored
this podcast so oh awesome I I didn't
even know that oh really yeah they do
yeah so thank you so much appreciate
it isn't this cool every single
conversation I have here on the Diary of
a CEO at the very end of it you'll know
I asked the guest to leave a question in
the Diary of a CEO and what we've done
is we've turned every single question
written in the Diary of a CEO into these
conversation cards that you can play at
home so you've got every guest we've
ever had their question and on the back
of it if you scan that QR codee you get
to watch the person who answered that
question we're finally revealing all of
the questions and the people that
answered the question the brand new
version two updated conversation cards
are out right now at Theon conversation
cards.com they've sold out twice
instantaneously so if you are interested
in getting hold of some limited edition
conversation cards I really really
recommend acting quickly
a
[Music]
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Ask follow-up questions or revisit key timestamps.
Reed Hoffman, the co-founder of LinkedIn and a key figure in the PayPal Mafia, discusses the entrepreneurial mindset, the importance of networking, and the transformative impact of AI. He emphasizes that successful entrepreneurship requires high-level ambition, calculated risk-taking, and the ability to assemble world-class teams. Hoffman explains his strategies for building businesses that transform industries and explores how individuals can harness AI to achieve 'super agency' while managing the societal shifts that accompany new technologies.
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