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No. 1 Communication Expert: This Speaking Mistake Makes People Dislike You! Vinh Giang

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No. 1 Communication Expert: This Speaking Mistake Makes People Dislike You! Vinh Giang

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5074 segments

0:00

You have this ability to become

0:02

confident in every single area of your

0:03

life. It's about us just learning a new

0:04

series of behaviors. For example,

0:06

there's something called a siren

0:07

technique. In three, two, and why not

0:09

eat it as a crazier than usual.

0:13

Fantastic. That's fantastic. You did a

0:14

great job, right? And then this next one

0:16

is volume. So critical. Because if I

0:18

just increase my volume and I talk like

0:19

this, I sound a little bit aggressive,

0:21

don't I? But with volume to highlight

0:23

something, you could go very quiet. So

0:25

it's about waking people up to the power

0:27

of their voice. And we all have access

0:29

to these tools. Let's go through all

0:30

five. Vin Jang is the award-winning

0:32

speaker and communication expert who

0:34

helps people harness the power of their

0:35

voice and body language in all areas of

0:37

their life. Just so overwhelming of how

0:39

many people are suffering with not being

0:41

able to communicate. They're asking,

0:43

"I'm introverted, does that mean that

0:44

I'm doomed? How do I become more

0:45

confident? How do I speak on the spot?"

0:46

And we think there's no way for me to

0:48

ever change this. It's super sad because

0:49

I lived a massive part of my life like

0:51

that. I was the awkward kid. I couldn't

0:54

communicate with anyone. I moved schools

0:55

so many times cuz I was a bully. But

0:57

then I broke them all. And then I just

0:58

learned all these new behaviors. Just

1:00

completely changed. And anyone can do

1:02

this in three to six months. And I'm

1:03

going to teach you. So the first thing

1:04

that really matters is a three-step

1:06

process. I call it record and review.

1:07

It's going to dramatically change the

1:08

way you talk and the way you show up.

1:10

But how do we start a conversation with

1:12

another human being? I've got a simple

1:13

game called high-low buffalo. And it

1:14

gives you three opportunities for a

1:16

conversation to spark. We'll play it in

1:17

a second. And then there's hand gestures

1:19

that level up your physical presence.

1:21

And then a simple framework that helps

1:22

build connection. There's so many other

1:23

things we could talk about. And we're

1:24

going to go through them. But some

1:25

people do have severe social anxiety.

1:27

What do you say to those people? The

1:28

first thing I would do is

1:32

This has always blown my mind a little

1:34

bit. 53% of you that listen to this show

1:37

regularly haven't yet subscribed to this

1:39

show. So could I ask you for a favor

1:41

before we start? If you like this show

1:42

and you like what we do here and you

1:43

want to support us, the free simple way

1:45

that you can do just that is by hitting

1:46

the subscribe button. And my commitment

1:48

to you is if you do that, then I'll do

1:50

everything in my power, me and my team,

1:52

to make sure that this show is better

1:53

for you every single week. We'll listen

1:55

to your feedback. We'll find the guests

1:57

that you want me to speak to, and we'll

1:58

continue to do what we do. Thank you so

2:00

much.

2:04

Then,

2:05

if you had to summarize

2:07

what it is you do fundamentally and why

2:10

you do it, how would you summarize it?

2:13

I help people learn that they have

2:14

access to one of the most beautiful

2:16

instruments in the world that can help

2:18

them negotiate whatever reality they

2:20

desire.

2:22

And I learned this

2:25

through

2:26

my first ever vocal teacher, Miss

2:27

Stanley.

2:28

And I'll I'll never forget this

2:30

experience.

2:32

There's a dingy music corner um in South

2:34

Australia, and I would go there for

2:35

lessons. And at the first time I met

2:36

her, I walked into the room. She's old

2:39

lady, and she says nothing to me except

2:41

the words, "Sit down, young man." So, I

2:44

sit.

2:45

It feels super awkward, it feels super

2:47

weird.

2:48

And then she plays one key non-stop on

2:50

the piano for 2 minutes. It's literally

2:52

I was like, "Oh [ __ ] this is like

2:53

something out of a horror movie." And

2:54

then she turns around, she goes, "How do

2:56

you feel?"

2:57

I said,

2:58

"Nothing, weird, awkward, what?" And

3:01

then she goes, "Good." Turns around,

3:02

plays this beautiful song

3:04

called Mariage d'Amour.

3:07

Goes on for 2 minutes.

3:08

And then she turns around, she goes,

3:09

"How do you feel?"

3:10

And I said, "Ah, weirded out from before

3:13

still, but I feel Wow, that song had

3:16

love, there was lust, there was romance,

3:19

there was excitement, that" And she

3:21

goes, "Good."

3:23

"Honey, most people most people go

3:24

through life speaking like this.

3:26

I'm going to teach you how to speak like

3:28

this."

3:30

And that's

3:31

to me at the time I remember thinking to

3:32

myself, "That is the greatest sales

3:33

pitch I've ever heard in my life."

3:35

Because I'm now going to sign up for 12

3:36

classes with you because you've just

3:38

helped me realize something I've been

3:40

struggling with my entire life. I

3:42

haven't been thinking about my voice as

3:43

an instrument. I thought it was a tool.

3:46

What do you do with a hammer? You use a

3:47

hammer. What do you do with a

3:48

screwdriver? You use a screwdriver. What

3:49

do you do with a piano? You play with

3:51

it. What do you do with the violin? You

3:52

play with it.

3:53

And she started to teach me that I have

3:55

this instrument that depending on how I

3:57

play it, it changes and shifts how

4:00

others feel. How much do you think that

4:02

will change the trajectory of someone's

4:03

life? Like what is the impact? If I get

4:05

really good at communication, do- why

4:07

does it matter?

4:08

I was invisible my

4:11

entire childhood.

4:13

I was invisible. I wasn't the cool kid.

4:15

I wasn't the good-looking kid. I wasn't

4:17

the charismatic kid. I wasn't the funny

4:19

kid. I wasn't the anything kid.

4:21

And

4:23

by learning this skill,

4:25

I've been able to negotiate an

4:27

incredible reality.

4:29

And that's why I love Tim Ferriss so

4:30

quite so much. Reality is negotiable.

4:32

Cool. Well, what skill do we use to

4:33

negotiate the reality we desire? It's

4:35

our ability to communicate.

4:38

Teaching that to others has been one of

4:40

the most fulfilling things I've ever

4:41

done.

4:43

And I I genuinely believe that makes the

4:44

world a better place.

4:46

And I will admit sometimes feel like I'm

4:48

just here to tune pianos.

4:50

I'm here to help people tune and fix and

4:52

learn how to play.

4:54

And and and I get so much fulfillment

4:56

from that.

4:57

My parents have this fundamental belief.

4:58

It's so beautiful. They They believe

4:59

every child is born with a diamond, with

5:01

a gift, with a with something in them.

5:04

So, I found one of my diamonds early on.

5:05

It was magic. Right? So, I was really

5:07

good at magic. They hoped it was

5:08

medicine, accounting, you know, the

5:10

Asian prophecy. So, when I found that

5:13

diamond being magic,

5:15

I thought that all I had to do was get

5:17

really good technically as a magician.

5:19

Cuz that's what I was told at university

5:20

being an accountant. Oh, if you become

5:22

really technically proficient as an

5:23

accountant, you'll become an amazing

5:25

accountant. You'll You'll be successful.

5:27

You get the BMW. You get everything. Get

5:28

partner.

5:29

So, I thought, okay, magic, same thing.

5:31

Get really good technically. Spent

5:32

thousands of hours in my bedroom by

5:34

myself, in front of a mirror, practicing

5:36

magic. Got nowhere.

5:39

Because I was missing an ingredient.

5:40

Magicians call it showmanship.

5:43

Fancy word for communication skills.

5:45

Right? One of We We're both inspired by

5:47

the same person, I believe. One

5:49

one of the people we're inspired by is

5:50

Derren Brown. Impeccable showmanship.

5:53

Impeccable technical skills.

5:55

So, when you pair technical skills with

5:57

great communication skills, that's when

5:58

you thrive, I believe.

6:00

Because let's say for example, you're

6:01

technically brilliant, you're a 10 out

6:02

of 10 technically, but you're three out

6:04

of 10 with your communication skills. Do

6:06

you think people perceive you to be a 10

6:07

out of 10 or a three out of 10?

6:09

And you know this hearing so many

6:10

different pitches.

6:12

Some of the greatest ideas have flown

6:14

under your radar without you noticing

6:15

because the founder didn't do it

6:16

justice.

6:18

It's an interesting idea to think that

6:19

we might rise or fall to the level not

6:21

of our technical ability, but our

6:22

communication skills as it relates to

6:24

how the world perceives us. And it's

6:26

both. The importance there is both.

6:29

Whereas I feel like we get stuck into

6:30

this world where we think, oh, it's one

6:31

or the other.

6:33

And all my students always ask me this,

6:34

which one should I focus on? And I said,

6:35

well, the reality is both. Mhm. It's

6:37

it's not as simple. It's it's both.

6:40

Because if I have great showmanship and

6:41

then when it comes to do doing slight of

6:42

hand, I suck.

6:44

Oh, that's not going to work either.

6:46

The people that I've been able to help

6:47

the most in my career so far are the

6:49

people who are technically

6:51

so amazing at what they do.

6:53

And they've been hidden away in the back

6:54

office as a technician. And then bloody

6:57

Brad always gets the promotion. Right?

6:59

Brad always gets it. Ah, damn it, Brad

7:01

got it again. Brad's not smart as me.

7:03

Brad is not as good as me. Right? And

7:05

and it's because Brad talks better.

7:08

He's more visible in the work

7:09

environment. You really think it often

7:11

comes down to just how we speak and

7:13

communicate? Our value, yes. Because if

7:15

you can't communicate your value in a

7:17

way that is clear and concise,

7:19

people it's it's not their

7:21

responsibility to see the brilliance

7:22

that exists within you.

7:24

It's, I believe, your responsibility to

7:26

learn how to shine your light brightly.

7:29

It's super sad because I lived a massive

7:31

part of my life like that.

7:34

English is my third language.

7:36

Uh first language I learned as a Chinese

7:38

dialect. It's not that impressive. My

7:39

wife speaks five, but thank you. The

7:41

first language I learned was a Chinese

7:42

dialect called Teochew.

7:44

All right, so a bit of Teochew for you.

7:46

You see Teochew now?

7:47

Second language I then had to learn

7:48

fluently is Vietnamese.

7:53

So I had to learn all these different

7:54

languages growing up. These are my first

7:55

two core languages that if I wasn't

7:57

proficient in it, grammar would be

7:58

pissed off. Mom would be pissed off. So

8:00

we had to study it.

8:02

And then I went to school and had to

8:03

learn English.

8:04

So I went to school.

8:07

I was completely invisible. I couldn't

8:09

communicate with any other kid. They

8:12

couldn't communicate with me. So what do

8:13

kids do? Oh, it's too hard. Oh, we'll

8:15

just ignore you then. They bully you.

8:17

Oh, yes. I didn't even know it was

8:18

bullying because I couldn't understand

8:19

them.

8:20

Right, I could kind of read what they

8:21

they seemed to mean, but I had no idea

8:23

what they were saying. So I spent so

8:24

much of my childhood, especially in

8:26

those single digit years around 5, 6,

8:28

and 7, this is super sad, but I I just

8:31

spent a lot of time in the toilet.

8:33

Cuz I didn't want to deal with the shame

8:34

of being seen by myself.

8:36

So I just hid. I just found a corner

8:39

somewhere no one and then gradually I

8:40

started to learn English, but even when

8:42

I learned English, I sounded funny.

8:44

Because I had an accent.

8:46

So then they'll call me fob.

8:48

FOB, fresh off the boat.

8:50

And they just kept calling me, "Oh,

8:51

there's the fob. There's the fob. Oh,

8:53

he's so fobbie. He's so And then so then

8:55

even though I learned the English

8:56

language now, I'm scared to speak it

8:58

because I don't want to sound like a

8:59

fob.

9:00

And there were all these challenges. And

9:02

so I know what it's like to feel

9:03

invisible. I know what it's like to

9:05

be ignored and

9:07

That was a long time ago and I guess the

9:09

question that leads me to me with this

9:10

is how easy is it for someone to learn

9:13

like what is the time span that it would

9:14

take from the experience you've had with

9:15

teaching people to to make a radical

9:17

change in your communication skills?

9:21

It depends on your level of desire and

9:22

motivation. If you really want it,

9:25

I'd say it's 3 to 6 months. You think

9:27

you can change your communication skills

9:29

in a radical way in 3 to 6 months? I've

9:30

seen it. I've seen students do it. It's

9:33

when instead of just thinking about I'm

9:34

trying to learn a new habit. It's what

9:36

James Clear says. You you adopt a new

9:38

identity. Mhm. Where they adopt that new

9:40

identity. Because one of the things I do

9:41

is I share that story about my schooling

9:43

experience at the beginning of my

9:44

in-person classes and I say,

9:46

"I want you all to imagine now you're at

9:48

a new school.

9:49

No one here in this room with us right

9:51

now has any pre-conceived idea of who

9:52

you are.

9:53

Break the mold.

9:55

Break it."

9:56

And then you see grown adults

9:59

do things they wouldn't normally do.

10:00

Break out of their play with their

10:02

voice. Be a little silly. Reconnect with

10:04

their inner child. And then in that

10:06

moment they fall so deeply in love with

10:08

that version of them because of the

10:10

reactions they've been able to get from

10:11

all these strangers around them that

10:13

they commit to it.

10:14

It's when you experience that change in

10:15

the moment, it usually leads to a fairly

10:17

profound desire after that. Oh, I want

10:19

to become this now. But then they make a

10:20

big mistake.

10:22

And the biggest mistake they make is

10:23

they'll go home to their partner

10:25

and who has no context of the experience

10:27

they've been through

10:28

and they've just went, "Oh, I've been

10:29

quiet with my my voice my entire life."

10:31

And they'll go home to their new me, new

10:34

year, new machine. Hey, honey, I'm and

10:35

then their their their their partner

10:36

goes, "Oh, why are you doing that with

10:37

your voice? Oh, you learned that from

10:38

Vin. What That's gross. Why are you

10:40

doing that? That's so fake. It's so

10:41

inauthentic."

10:42

And then they revert back to who they

10:44

have always been their entire life.

10:46

What areas of one's life

10:48

have you seen in those examples change

10:51

when someone learned communication

10:53

skills? Cuz we we have to use the

10:54

examples you've given so far are just

10:56

like work. Yeah, yeah, yeah.

10:58

With their children.

10:59

This has been the coolest part cuz I'm a

11:01

dad.

11:02

I I get

11:04

I I I teach a concept called uh vocal

11:06

foundations, which we can dive into

11:07

later. And there's these beautiful five

11:10

core vocal foundations that people can

11:11

learn and I love it when parents go

11:13

through it cuz I always see these

11:14

comments

11:15

where they said,

11:17

"Oh my goodness, just read to the kids.

11:19

They've never reacted to me in that way

11:21

before."

11:22

The moment the one night I go home and I

11:24

read to my kids and I do it in a boring

11:27

way, they'll go, "Dad,

11:28

don't read it like that. Do it the fun

11:30

way."

11:31

And and what they're asking for is

11:33

they're asking for that vocal variety.

11:35

They're asking for that inner child for

11:37

that playfulness.

11:38

And I think that's one of the greatest

11:40

I think that's one of my greatest

11:41

superpowers is the ability to be

11:42

playful.

11:44

And the willingness to be playful. So

11:45

you're going to help me in work, you're

11:46

going to help me be a more entertaining

11:49

engaging parent. Are there any other

11:51

areas of one's life that improve when

11:52

they crack communication?

11:55

Yes, there is an area and the area is

11:59

improv.

12:01

Learn improvisation. People all want to

12:03

get better at communication. Often it's

12:05

because they want to get better at

12:06

conversations. What is the game of

12:08

conversation? What are we doing right

12:09

now? What are we doing? This is game of

12:10

improv. I don't know what you're going

12:11

to say. You don't know what I'm going to

12:12

say. And then based on what I say, you

12:14

improvise and you say something. So even

12:16

though I know you've never done improv

12:17

before, you are amazing at improv.

12:19

Because that's a skill you had to have

12:21

developed to become the incredible

12:22

podcaster that you are right now. Right?

12:24

So that to me is such a important skill

12:27

when you're playing with your kids, too.

12:28

It helps you with all areas of life.

12:30

It's the tide that lifts all boats.

12:31

Because kids love to play. They'll say

12:33

something like, "Oh, and then the then

12:34

the cow now is an astronaut." And most

12:36

parents will be like, "Ah, that's cool,

12:37

honey. That's cool." No play. Now it's

12:39

also fighting zombies that exist on the

12:41

moon and you didn't know about it. And

12:43

you play with them. And when you're

12:45

playing, what are you using? You're

12:46

using your ability to communicate.

12:48

And how many people have you taught in

12:50

person and or online? Oh, over 70,000

12:53

now. Wow.

12:55

Yeah. You have millions and millions and

12:57

millions of followers online as well

12:58

that tune in to learn communication

13:00

skills from you from all around the

13:01

world.

13:02

And if And if I was to zoom in on

13:05

the DMs that you get, Mhm. the things

13:07

that people are struggling with when

13:09

they message you,

13:10

the reason why they watch your videos,

13:13

what is it? The most common message that

13:16

we get when people type a comment and

13:18

leave it on our videos is, "Is it

13:21

possible for me to change the sound of

13:22

my voice?"

13:23

Really? Well, because you think about

13:25

it, right? Nobody likes the sound of

13:27

their own voice.

13:28

The first time you heard yourself on a

13:29

podcast, were you like, "Oh, no." or did

13:31

you say, "I love it. Look how sexy I

13:32

sound."

13:33

I was younger and I was little cassette

13:35

recorders and I heard my voice and I was

13:36

like, "Fucking hell, who's that?"

13:37

Yeah, me too. Right? So, that is the

13:39

biggest inse- one of the biggest

13:40

insecurities for most people when they

13:42

first become problem aware with their

13:44

communication skills is, "Oh, is it

13:45

possible for me to change the sound of

13:46

my voice?

13:48

Is it possible?

13:49

Is it possible? And then

13:51

And when you reflect upon this, even

13:53

when you reflect reflect upon this, most

13:55

people in their entire life will never

13:57

change the way they sound. They will

13:59

never change the way they communicate.

14:01

They'll change the way they dress,

14:02

they'll change their hair, they'll

14:03

change their glasses, they'll change

14:03

their They'll change all these things

14:04

about themselves.

14:06

But the way they communicate, the way

14:07

they sound,

14:08

stays consistent, generally.

14:11

It's because there are a lot of

14:12

psychological blocks that keep us

14:14

sounding the same.

14:16

We keep ourselves sounding the same.

14:18

You know, there's I'll share with you a

14:20

few of these, okay?

14:23

With my vocal teacher, at the beginning

14:25

of my journey, when she got me to do

14:26

things with my voice where she said,

14:27

"All right, let's do a really high

14:28

voice. Have a bit of a play, Vin. And

14:31

you know, go into falsetto." And she'd

14:33

make me do things like this. I'd go red.

14:36

Because I'd go, "Oh, that feels so

14:37

weird. Oh, now I'm becoming so deep with

14:40

my voice. This feels so fake and it

14:42

feels phony." I immediately came up with

14:44

those objections.

14:45

As I'm sure you would feel that too if I

14:46

got you to do that, right? And when I

14:48

deal with my students, that's the

14:49

immediate thing that comes up. They go,

14:50

"It's fake. It's phony.

14:52

That's not me."

14:54

And then now, just like my vocal

14:56

teacher, she would always challenge me.

14:58

She goes,

14:59

"Well, if you could make the sound and

15:00

you played the key on your piano, you

15:02

describe to me then, how is it fake? How

15:04

is it fake? If you were able to make

15:06

that sound, that is you. That is your

15:08

instrument. That is just you playing

15:10

with keys you're unfamiliar with."

15:13

That's it.

15:14

You've gone through this entire life

15:15

being so familiar with this key that

15:17

anytime you pressed any other key, you

15:18

go, "Oh, it's not me." No, no, no.

15:20

You're just familiar with this key and

15:21

you're unfamiliar with the others.

15:24

That alone helped me understand that, oh

15:26

wow.

15:28

It's not fake. Because for the longest

15:30

time I thought it was fake. And because

15:33

I thought it was fake, I never changed

15:35

the way I talked. And and why is it that

15:37

we don't want to play with those other

15:38

keys? Is it because we've got so used to

15:40

playing with a a particular set of keys

15:42

and You're so familiar with it. Playing

15:44

the other keys comes at a cost, a

15:46

perceived cost. Well, it goes deeper

15:48

than that. It goes even deeper than that

15:49

because where did you get your voice

15:50

from?

15:51

Who did you learn it from?

15:53

There's an idea that people have in

15:55

their minds about this thing called a

15:56

natural voice, okay? This is another

15:59

objection my students give me. They go,

16:00

oh, that's not my natural voice.

16:02

And speech pathologists will tell you

16:04

this. The voice you have right now is

16:05

not your natural voice. You lost access

16:08

to your natural voice when you were two

16:09

or three.

16:10

Question, if I asked you to scream at

16:12

the top of your lungs right now

16:13

Yeah. for about 10 minutes Yeah. what

16:16

would happen to your voice? I would lose

16:18

it. Yeah. My daughter, 12 months old,

16:20

can scream for 3 hours, Steven, and she

16:23

does not lose her voice.

16:25

Because they have this beautiful access

16:26

to their instrument. They can naturally

16:28

access that instrument. Whereas as we

16:30

grow older at the age of three or four,

16:31

we start to be inspired by certain

16:33

people in our circles. As a result of

16:35

being inspired by people, what do kids

16:36

do? They emulate, they copy.

16:38

So the voice that you've developed,

16:40

you've copied that based on the people

16:41

you were inspired by when you were

16:42

young. It's just a series of habits. The

16:46

way you speak, the way you sound is just

16:47

a series of behaviors. It's how you

16:49

manipulate your vocal chords, how you

16:52

move air through your body, how you

16:53

shape your lips, where you place your

16:54

teeth, how you maneuver your tongue, how

16:56

you maneuver your soft palate. Depending

16:57

on how you do all of that, you create a

16:59

certain sound. But if I change now, as

17:01

you said, people are going to think I'm

17:02

weird.

17:02

Well, that's right. Well, that's what

17:04

Well, that's the thing. You have to have

17:05

a process to go about that change. Okay.

17:07

Cuz if you immediately just talked

17:08

tonight with your partner with no

17:10

context They'll go freak out. Yeah.

17:11

They'll be like, what the hell? Why did

17:12

you Why did you talk to Vin?

17:14

You've had them on the podcast before.

17:15

Yeah, why? Now you're fake, right?

17:18

We'll get to that in a moment.

17:19

Mhm. What I'm saying is that the reason

17:21

why you don't move from that is because

17:23

you genuinely feel stuck.

17:25

I'll give you the reason behind it. When

17:27

you're first imitating dad, I had one of

17:29

my students, his name's Tanzir.

17:30

Beautiful, beautiful guy.

17:32

He had a very soft way of speaking.

17:34

Beautiful, soft way of speaking. And

17:38

what he didn't realize is that in the

17:39

beginning of his life, he saw dad do it,

17:41

really inspired by dad. So he copied

17:42

dad. So he had to consciously think

17:44

about all these little behaviors, all

17:46

these nuances to copy dad's sound. And

17:48

then after you repeat those behaviors

17:50

for 1 year, 2 years, you no longer have

17:52

to consciously think about it cuz you've

17:53

mastered it. So now those behaviors move

17:55

from your conscious mind, it moves into

17:57

your subconscious mind. And then when

17:58

behaviors move into your subconscious

18:00

mind, now it feels automatic.

18:02

So now you feel like it's you.

18:04

So now you don't doubt it. You go, "No,

18:05

no, that's me." He's like, "No, no, it's

18:07

still just a series of behaviors." Yeah.

18:10

And I often tell my students, I say it

18:11

all the time. I say, "Don't be so

18:12

attached to who you are in the present.

18:14

You don't give the future version of you

18:15

a chance."

18:17

And the moment these things happen, it's

18:18

incredible seeing these changes because

18:20

all my students will do is they'll

18:22

change three things.

18:23

More volume,

18:24

more melody, bigger hand gestures,

18:26

people completely change the way they

18:27

perceive them.

18:29

It three simple things that they do

18:32

creates a profound change in how others

18:34

perceive them.

18:36

Volume, melody,

18:38

and hand gestures. Yeah, I was thinking

18:40

to one example of one of my students who

18:42

a female, Rachel, who who felt like she

18:44

didn't have great executive presence.

18:46

And it was because she became

18:48

she she labeled herself as being shy.

18:51

And I I like to break these things down

18:53

for my students, too. I'm like, the the

18:54

reason you're shy and the reason you're

18:56

really good at being shy

18:58

is because you've been repeating the shy

18:59

behaviors for the last 25 years. So

19:02

you're really good at it. And that's all

19:03

right.

19:04

It's because you've been practicing shy

19:06

for 25 years.

19:07

Being more confident, it's about us just

19:09

learning a new series of behaviors.

19:11

Let's Let's try a larger gesture. Like

19:14

I've seen this on multiple podcasts.

19:15

I'll just try a larger gesture.

19:17

Try a stronger volume. Try being more

19:19

melodic with your voice.

19:20

And then she was practicing that and

19:22

immediately the feelings of oh, it feels

19:23

fake. It feels foreign. But I go, oh no,

19:24

it's just unfamiliar.

19:26

And the moment she makes that reset, she

19:27

goes, oh, I'll continue to explore them.

19:30

Whereas if she thinks it's fake, she'll

19:31

revert back to being who she was before.

19:34

So, how do I speak impromptu? How do I

19:36

be in the moment and

19:38

come up with a good answer?

19:40

Another one is

19:43

I'm introverted.

19:46

Does that mean that I'm doomed?

19:48

Okay. Yeah.

19:50

And another really common one is I don't

19:53

have much connection in my life.

19:56

I wish I felt more connected to the

19:58

people that I'm around. Why is it that I

20:00

can't get past the

20:02

the the good day, mate. How are you?

20:04

Yeah, I'm good. How are you? Yeah, I'm

20:05

good. All right, cheers, mate. Have a

20:06

good one. Oh, the small talk. Yeah.

20:08

Yeah, this is a big topic, right? So,

20:09

again, it's just how do we how do we get

20:11

to these conversations like that you get

20:13

to have on so many of these wonderful

20:14

podcasts that you do. So, I reckon you

20:16

would have insights here, too.

20:17

Cuz like I was looking earlier, there's

20:19

almost like a billion search results on

20:21

Google for people trying to figure out

20:23

or trying to provide answers to how to

20:25

communicate successfully. So, let's get

20:27

into it. So, I you use this term vocal

20:29

image. Yeah. What does vocal image mean?

20:32

It came about when I realized I spend

20:35

and I think most of us spend a lot of

20:36

time on our visual image, right? How how

20:38

we look, our body language, the way we

20:39

dress. Mhm.

20:41

But very rarely do people spend time on

20:42

their vocal image. Yeah.

20:44

I'll make it make sense.

20:46

When people see you and you reveal your

20:48

visual image, they make assumptions

20:49

about you pretty quickly. So, they form

20:51

assumptions. Oh, this person seems

20:52

friendly. Maybe they're confident

20:53

because they've got good posture. Maybe

20:54

they're smiling, they're friendly.

20:56

And then all of a sudden, when you open

20:57

your mouth and you speak, they now turn

20:59

these assumptions into beliefs.

21:02

As in, what may be assumptions before,

21:04

now they go, oh,

21:06

you are friendly. You are confident.

21:08

Right? Or they might think, "Oh, no.

21:10

Bit of a wanker."

21:12

Right? And And And you've had these

21:13

experiences before. I've had them

21:14

before. Where you assume you see

21:15

someone, you're like, "Oh, that person's

21:16

really Go and meet them." You're like,

21:17

"Oh, not really nice. That's weird." So,

21:20

it's another layer that we don't think

21:23

about though, because we again think

21:24

we're stuck with our voice. We think

21:26

we're stuck with the way we communicate.

21:27

We think there's no way for me to ever

21:28

change this.

21:30

So, let's let's talk about how one can

21:31

improve their vocal image so that

21:33

they're effective across context.

21:35

Sure. You mentioned melody, volume, hand

21:37

gestures. If we start with melody, what

21:40

the hell is melody?

21:41

The different notes you can hit with

21:42

your voice. Okay, so is that variety?

21:44

Yeah, variety. Yeah, pitch variety.

21:45

Pitch and melody. Okay. Well, because

21:47

there's a melody that lives underneath

21:48

your voice.

21:49

All right, let's do an experiment. I'm

21:50

going to play you a a piano song. And I

21:53

want you to listen to this and then

21:55

you at home right now, I want you to

21:56

listen to

21:58

to the track and see what words come to

21:59

mind. So, we'll just play it. We'll play

22:00

this song.

22:07

Okay, yeah. Um all right, sadness.

22:09

Right. So, so And then if if listeners

22:11

at home could could could have a voice

22:12

here too, that's maybe say they'll say

22:13

somber. Mhm. Nostalgic. Yeah. Right? All

22:16

these words would come up. And And

22:18

again, if we sat with this for a while,

22:19

we'd get plenty of words. Let's try

22:20

another one. Let's Let's change the

22:22

mood. Let's shift to something like

22:24

this.

22:28

Um inspirational, motivational. Good.

22:31

See, all of a sudden now And And I'm

22:33

thinking running towards something.

22:35

Yeah. Right? I And And again, there's a

22:36

part of me that thinks, "Oh, cheesy

22:37

commercial." Right? There's a There's

22:38

that part of it too. So, you can hear

22:40

all these different things. Let's try

22:41

one more. This one We'll shift gears

22:43

again.

22:44

What about this one?

22:49

Uh like a horror movie. Scary. About to

22:52

die. Yes.

22:53

Something bad's about to happen.

22:54

Ominous.

22:55

Little little three-year-old stood on

22:57

the the landing of the staircase at

22:58

night time.

22:59

Yes, with long black hair.

23:00

Yeah. Yes, correct. So, that that that

23:02

again all of a sudden

23:03

paints all these different vivid

23:05

pictures in your head.

23:07

The reason I did that experiment is

23:10

there were no words

23:11

in any of those tracks.

23:14

Yet think about all of the words that

23:16

rushed to your mind as you were

23:17

experiencing the melody.

23:20

The different notes.

23:21

What people fail to realize is that you

23:23

have a melody in your voice. Yeah. This

23:26

is why when some people walk into our

23:27

lives

23:28

it

23:29

it could drain the energy from our

23:31

lives.

23:32

And when they walk in you feel the

23:33

impact of them walking in. Right? In the

23:35

negative way or a positive way. Some

23:37

walk in and you go, "Oh, I feel good. I

23:38

feel great." What is that? It's the

23:40

melody in which they come in with. Can

23:42

you have a pretty limited range limited

23:45

melody but still hit people with scary

23:49

and sad and inspiring? I believe you

23:51

can. Yeah. Yeah, again because we we

23:53

genuinely don't have 88 keys, right? So

23:55

again, it's one of the it's a it's a

23:56

metaphor, but I believe that we can

23:59

create so many different songs with our

24:01

voice if we learn to treat it as an

24:04

instrument.

24:05

And we we can we can play with the

24:06

technique to help you increase your

24:07

vocal range if you want.

24:08

Sure. There's something called a this is

24:11

fun. This is a fun one. There's

24:12

something called a siren technique.

24:13

Okay. Okay, so a siren technique is when

24:15

you you read something with a low voice

24:17

and then you go towards a high voice and

24:19

you go back down to a low voice. So now

24:21

I don't want you to do it to start with.

24:22

I just want you to read this as you

24:23

would and then we'll try the siren

24:25

technique. So just read it as you would

24:26

naturally first. So just read that as

24:28

you would. Okay, so for those that can't

24:29

see, Vinnie's passed me a card.

24:31

Yeah, cue cards.

24:32

On the card it has a bunch of words

24:33

which I'm just going to read.

24:34

And then and as you're listening at

24:35

home, have a guess of what movie this is

24:37

from. Want to know how I got these

24:38

scars? My father was a drinker and a

24:40

fiend. And one night he goes off crazier

24:43

than usual. Mommy gets the kitchen knife

24:45

to defend herself. He doesn't like that,

24:47

not one bit. So me watching, he takes

24:49

the knife to her laughing while he does

24:51

it.

24:52

Turns to me and he says, "Why so

24:54

serious, son?" Comes at me with the

24:56

knife. "Why so serious? He sticks the

24:58

blade in my mouth.

25:00

Let's put a smile on that face. And why

25:03

so serious? Beautiful. What movie is

25:04

that from? No idea. I don't want to Oh,

25:06

are you serious? Dark Knight, the Joker.

25:08

Okay, well Oh, so Heath Ledger is so

25:09

amazing. Okay, cool, great. So again,

25:11

you read that in your neutral voice.

25:12

Now, what we're going to do is we're

25:13

going to play with the instrument. Okay.

25:14

So, the siren technique is when you read

25:16

with a really low voice and then

25:17

gradually go to a high voice and I'm

25:18

going to challenge you to not be afraid

25:19

to go into the falsetto. Not be afraid

25:21

to play. Okay. Just play. And and and

25:24

it's not about going low at the start

25:26

and then high at the bottom. Within each

25:28

sentence, I want you to go up and down,

25:30

up and down. I really want you to play

25:31

with your voice. Okay.

25:33

Otherwise, I'm going to push you. Okay.

25:34

Okay. In three, two, go for it. Want to

25:37

know how I got these scars?

25:40

My father was a drinker. Kind of a

25:42

fiend. Good.

25:43

And one night he gets all crazier than

25:46

usual.

25:48

Mommy gets the kitchen knife to defend

25:50

herself. Okay. Wow.

25:54

It hurts. Now, try to go in a way where

25:56

it is a little more even. Just give it a

25:58

go. But, normally you won't be able to

25:59

because you won't have all of the range

26:01

fully expanded. So, try again. Keep

26:02

going. He doesn't like that, not one

26:05

bit. Good.

26:07

So, me watching

26:09

he takes the knife to her. Yes.

26:11

Laughing while he does it.

26:13

Good.

26:14

Turns to me

26:16

and he says

26:18

Why so serious, son?

26:22

Fantastic. That's fantastic. You did a

26:23

great job, right? Okay. But, you feel

26:25

that feeling you feel right now? Yeah,

26:26

weird.

26:26

It Yes. And it's not so much about

26:29

getting you to speak like that on the

26:30

podcast, but it's more just helping you

26:31

realize

26:33

this instrument that you have is capable

26:35

of so much more. Yeah. There is so much

26:38

more that it can do as opposed to what

26:40

we normally do with it.

26:42

Right? Because for the longest time in

26:43

my life, I didn't have any melody.

26:46

Because I did I I just thought this was

26:47

how you talk.

26:48

And the reason I can switch to this very

26:50

quickly, Stephen, is because I practiced

26:51

these behaviors for about 25 years.

26:53

What's even more interesting is that

26:55

they've they've they've done studies

26:56

where they had five or six people

26:57

talking at the same time

26:59

and the person who the person heard was

27:01

the person who had more melody in their

27:02

voice.

27:04

Oh, really? The person who is more

27:05

melodic, what they say becomes more

27:07

memorable.

27:08

Whereas if all of us were speaking like

27:09

this, me, yourself, Jack, everyone, all

27:11

of a sudden you wouldn't hear

27:13

you wouldn't be able to hear the

27:14

difference. Mhm. Whereas all of a sudden

27:16

if you just start to play with your

27:17

voice a little more.

27:20

How do you know you've not played with

27:21

it too far? Do you know what I'm saying?

27:22

By playing with it too far and then

27:23

getting feedback. Right.

27:25

And people are so afraid of that though.

27:27

And they don't realize that they they

27:29

don't go too far, they underplay.

27:33

The risk is not going too far. The risk

27:35

is not going far enough. Again, at this

27:36

point when people heard me Of course, of

27:38

course, of course. squeaking like Mickey

27:39

Mouse, they're going to say, "Fuck me,

27:41

like I

27:42

you're going to have to remind me again,

27:43

Vin, why this is worth it." You'll be

27:45

able to make people feel more connected

27:46

to you. They'll feel what you're saying,

27:47

not just hear what you're saying. I

27:49

mean, do you notice this in some people?

27:51

Of course. They'll say things, but you

27:52

don't feel it. Yeah. It happens in

27:54

America's Got Talent, Australia's Got

27:56

Talent, where Simon Cowell will say,

27:57

"Right, right, very good, but I don't

27:58

feel it."

28:00

What are they talking about? It's the

28:01

emotion in their voice.

28:04

There is emotion in your voice, too. Do

28:05

you want to go to the next one? Please.

28:07

I didn't know there was more. There's

28:08

more. Yeah, there's five. Let's go

28:09

through all five. No, no, next one. I'm

28:11

just going to get you to read this one

28:12

as you would and then I'll tell you what

28:14

it is. Okay. Just so you don't get ahead

28:15

of yourself. Okay. Okay, cool. And and

28:17

see, tell me if you please tell me you

28:18

know this movie. Fire out, Stephen.

28:21

I don't know who you are.

28:22

I don't know what you want.

28:24

If you are looking for ransom, I can

28:26

tell you that I don't have money. But I

28:28

I do have but but what I do have are a

28:30

very particular set of skills. Skills I

28:32

have acquired over a very long career.

28:35

Skills that make me a nightmare for

28:36

people like you. If you let my daughter

28:38

go now, that'll be the end of it. I will

28:41

not look for you. I will not pursue you.

28:43

But if you don't, I will look for you. I

28:45

will find you and I will kill you. Yes,

28:46

very dark movies. I love these movies.

28:49

What movie is this? That is the movie

28:51

called

28:52

where he his daughter gets kidnapped.

28:54

What's it called?

28:55

Yes, Taken. Yes, it's called L his name.

28:58

Lion King, I'm joking. No, what is it?

29:01

Right, from Taken.

29:03

But here's the thing.

29:04

So, the next foundation is rate of

29:06

speech. Okay. So, if you're reading that

29:08

and I was kind of just giving you some

29:09

coaching, again, as you're reading that,

29:12

think of rate of speech of having a

29:13

scale from zero to 10. Yeah. All right,

29:15

so one being painfully slow and 10 being

29:17

as quick as you possibly can.

29:18

So, you were around playing around a

29:20

five. Very comfortable, that's your

29:21

default rate of speech. Most of us when

29:23

we're nervous, we just have a default

29:24

rate of speech. We fall victim to a

29:26

default rate of speech.

29:27

When you think about rate of speech,

29:29

there's a way to use it.

29:31

And the way you use rate of speech is

29:34

if you really want to highlight a point,

29:35

creating an auditory highlight, slow

29:38

down.

29:40

That creates an auditory highlight. It's

29:42

like a highlighter with your words. And

29:43

if you want to be able to show charisma

29:44

and energy, you you speed up. And if

29:46

it's not as as important, you can speed

29:47

up and that's fine.

29:48

This simple rule gives you vocal variety

29:50

with your rate of speech.

29:52

That simple rule. And what does changing

29:54

my rate of speech then do to the message

29:56

I'm communicating? It makes it more

29:58

memorable.

29:58

Clear, okay. There's more clarity in it.

30:00

Right, so for example, if I if I was

30:01

speaking and I said

30:03

right now I'm going to go through the

30:04

five core vocal foundations and I'm

30:05

going to take you first one through is

30:06

the rate of speech then after that I'm

30:07

going to talk to you about pitch and

30:08

melody and then after that I'll talk to

30:09

you about the importance of the other

30:10

three. Right now, you have no idea what

30:12

is important and what is not important.

30:13

Okay, right.

30:14

Whereas all of a sudden now, if I said

30:16

I'm going to take you through the core

30:18

five vocal foundations.

30:21

All of a sudden you now have a point of

30:22

focus. And the big thing that people

30:24

want with their communication is

30:25

clarity.

30:27

Well, if you are going to be more clear,

30:29

the delivery needs to be clear so that

30:31

the receiver gets what you intend.

30:34

Okay. It's not just about the exchange

30:35

of information because how I say

30:37

something impacts how you receive it.

30:38

So, I want to slow down where I want to

30:39

hit emphasis.

30:40

Yes. Okay.

30:41

And this script has multiple places

30:43

where you want to slow down. When people

30:44

are nervous Yes. What what happens?

30:47

up. They speed up.

30:48

They speed up. Considerably.

30:49

Considerably.

30:51

And have they ever measured that?

30:53

Oh.

30:53

Does anybody know? If you get above 210

30:56

words per minute, you're you'll be a

30:57

little bit too fast. And what's the

30:58

average person speaking at in terms of

31:00

words per minute?

31:00

Around 150. You want to get to around

31:02

150-180. That's very good. That's a good

31:04

kind of rate of speech to be at.

31:07

Whereas if you're slower than that, then

31:08

again, it just gets a little bit

31:09

monotonous at times for people. But

31:11

again,

31:12

here's what's fascinating.

31:14

If I

31:16

if all of a sudden now

31:18

I stick to a default melody and then

31:19

stick to a default rate of speech,

31:21

notice what's happening in your brain.

31:23

Right? All of a sudden, you start to

31:24

Again, you start to switch off, right?

31:26

Whereas all of a sudden, if I start to

31:27

vary my rate of speech, the transition

31:28

from slow to fast is what's hooking

31:30

people. So if you were to try to read

31:31

that again now,

31:32

but I want you to slow And some bits

31:34

painfully slow down and play with your

31:36

voice. And then some bits go quicker.

31:39

And then the last bit, I'm going to kill

31:40

you, slow it all the way down. And be

31:42

playful. It's not about

31:45

Okay, I'm going to start from here.

31:46

Sure.

31:47

If you're looking for a ransom

31:50

I can tell you that I don't have money.

31:54

But what I do have

31:56

are a particular set of skills.

31:59

Skills I have acquired

32:02

over a very

32:04

long

32:05

career.

32:06

Let's skip to the end.

32:09

If you let my daughter go

32:12

that will be the end of it.

32:15

I will not look for you. I will not

32:17

pursue you. But if you don't

32:19

I will look for you.

32:21

I will find

32:24

you.

32:26

And

32:27

I

32:28

will

32:30

kill

32:32

you. Yes, give him a big round of

32:34

applause. That was amazing, right? But

32:36

again, you feel so strange when you do

32:38

it.

32:38

Yeah, I do.

32:39

Yeah. It's so fun to listen to.

32:42

And And And again, this is us

32:43

practicing. This is a safe environment.

32:45

I'm not

32:46

Don't do your next podcast like that.

32:48

But, again, it just goes to show the

32:49

range that we have access to. And how it

32:51

changes the message in such a profound

32:52

way. It's the same words. Yeah.

32:54

It's the same words, but when you read

32:55

it the first time, it didn't sound scary

32:57

at all. Now, I feel scared. There's

33:00

something I I noticed this in like board

33:01

meetings and stuff, especially with like

33:03

younger team members or people that

33:04

would class themselves as being shy,

33:07

that they do hurry along. And there is a

33:09

certain Someone said to me the other day

33:10

that people that have the most

33:12

confidence and charisma, they like move

33:15

and talk as if a li- if they were a li-

33:17

a lion.

33:17

Yeah, yeah. You know, they're slow and

33:19

they're composed.

33:21

Predator versus predator. I remember

33:22

listening to the episode. It was

33:23

fantastic.

33:24

Yeah. There is. It's people who are

33:26

confident take their time. What's that

33:28

third one? Okay.

33:30

I'll just read part of it. Okay. Read

33:32

part of it. You're You're You're more

33:33

than happy to freestyle. Read part of

33:34

it. Now, if you know what you are worth,

33:36

then go out and get what you are worth.

33:38

But, you have to be willing to take the

33:40

hits and not pointing fingers saying you

33:42

ain't where you want to be because of

33:44

him or her or anybody. Cowards do that.

33:47

And that ain't you. You're better than

33:49

that. Now, the thing is, this next one

33:51

is volume.

33:52

Oh, [ __ ] Yeah. Volume so critical.

33:55

Okay. For many different reasons. Volume

33:58

is the lifeblood of your voice.

34:00

Mhm.

34:01

Volume carries all the other foundations

34:02

you're about to learn. Volume carries

34:04

the melody. Volume carries the rate of

34:06

speech. It carries everything. Right?

34:08

And again, I think of it as having a

34:09

scale of 1 to 10.

34:11

And a lot of the times, like what you

34:12

just did, people are around a three,

34:16

a four, Mhm.

34:17

and they stay around there.

34:19

When you use volume, there's two ways to

34:22

auditorily highlight something with

34:24

volume. Volume's fascinating cuz with

34:25

rate of speech, you slow down.

34:27

But, with volume,

34:28

to highlight something,

34:30

you could go very quiet.

34:32

Okay.

34:33

So, if all of a sudden I wanted to say

34:34

something scary, I could lower my volume

34:37

and say it.

34:38

But then all of a sudden notice what

34:39

happens if I just stay here now.

34:41

What started as a great verbal highlight

34:44

now just kind of seems

34:45

doesn't seem effective anymore. Because

34:47

if you make something default,

34:50

it becomes non-functional.

34:52

And what signals I'm not a confident

34:54

person? What side of the scale?

34:57

The lower scale. Okay.

34:58

On volume. Okay. Because that's one of

35:00

the

35:00

default shy behaviors that a lot of

35:03

people exhibit. And what about leaders?

35:04

Where do they land on the scale?

35:07

Depends if they're self-aware. Right.

35:08

Sometimes if they're not self-aware,

35:10

they can be on the higher end. And

35:11

that's, you know,

35:12

you just have someone come across as a

35:13

little arrogant. Sometimes they're just

35:15

too much volume. Because too much volume

35:17

without the other foundations, now you

35:18

come across arrogant. So, again, if I

35:20

give this back to you,

35:21

and again, just for fun, like I I want

35:23

you to go loud. I want people to hear

35:25

outside of this studio what we're doing.

35:26

Yeah, [ __ ] So, just just have a go. And

35:28

just And give me And give me a whisper,

35:29

too. At some point you give me a

35:31

whisper, too.

35:34

Now, if you know what you're worth,

35:36

go out and get it.

35:38

Go out and get what you're worth.

35:40

But you have to be willing

35:41

to take the hits.

35:45

And not point your finger saying you

35:46

ain't where you want to be because of

35:47

him or her or anybody.

35:50

Cowards do that.

35:51

And that ain't you. Yeah.

35:53

You're better than that.

35:55

Oh.

35:56

It's amazing. Yeah. What you just did

35:58

made me feel. Why did I feel? Is What is

36:00

a voice? A voice is a series of

36:01

vibrations.

36:02

So, you just sent

36:05

vibrations my way that made me feel.

36:07

Mhm. That's why we say people have good

36:09

vibes.

36:10

Right? We kind of we we we understand

36:11

it's happening, but we don't understand

36:13

at that kind of frequency level, at the

36:14

vibration level. But it's happening at a

36:16

physical level. Mhm. Where depending on

36:18

how you use your voice, you're genuinely

36:21

moving people quite physically.

36:25

We did rate of speech, we did volume, we

36:27

did the metronome, yeah.

36:29

And then there's there's two left,

36:30

right?

36:31

There's two left, yeah. Right. So this

36:32

one, read it as you would, parts of it.

36:35

And it's not because I'm lonely, and

36:36

it's not because it's New Year's Eve. I

36:38

came here tonight because when you

36:39

realize you want to spend the rest of

36:41

your life with somebody, you want the

36:42

rest of your life to start as soon as

36:44

possible.

36:45

What we're moving into now is the

36:47

emotion that exists within your voice,

36:49

tonality. This is the emotion that

36:50

exists, right? So the way to add more

36:53

emotion into your voice is to move your

36:55

face.

36:57

Because as I eloquently put it at times,

36:59

your face is the remote control that

37:01

allows you to add emotion into your

37:02

voice. Yeah. So let's play, right? So

37:05

now I'll give you different faces to

37:07

make, I'll tell you different faces to

37:08

make, and you make those different

37:09

faces, and allow those emotions to come

37:10

through your voice. Okay. So if it's

37:12

happy, then I want you to sound really

37:13

happy. If it's sad, I want you to sound

37:14

really sad. So what we'll start with and

37:16

and try your best to play with this. I

37:17

want you to make disgust, like just uh

37:20

disgust, and let that come through, and

37:21

give me a more volume. Give me disgust

37:23

in three, two.

37:25

And it's not because you're lonely.

37:27

Yeah.

37:27

And it's not because it's New Year's

37:29

Eve.

37:29

Surprised. Really surprised.

37:32

I came here tonight because when you

37:34

realize you want to spend the rest of

37:36

your life

37:36

Angry. Give me angry.

37:39

You want the rest of your life to start

37:40

as soon as possible.

37:41

Happy. Best of your life, Stephen. You

37:43

want the rest of your life to start as

37:45

soon as possible. That's so beautiful.

37:47

You know this already. In our brains,

37:49

there's mirror neurons, right? And when

37:50

I see you go through these different

37:52

facial expressions, I feel what you

37:53

feel. Even though I know this is a a a

37:56

situation we've created here for us to

37:57

experiment in, it's a safe environment,

37:59

but every time you went through any of

38:00

those emotions, I felt it. Mhm.

38:03

Because I didn't just see it. Are men

38:05

worse at this stuff? Yes, they are. Yes,

38:08

because I feel well, for me, I can only

38:10

speak personally for me, I was taught to

38:11

keep my emotions on the inside. Right. I

38:13

was taught that it's a sign of weakness

38:15

to show you being sad, you being happy.

38:18

You should just be Composed.

38:19

Composed at all times.

38:21

And then that's what I thought and that

38:22

that led me to the behavior of speaking.

38:25

Whereas I would just always speak like

38:26

this.

38:27

Because I'm a man.

38:28

And I should always speak like this. And

38:30

I still remember going to one of the

38:31

concerts and my my my wife turns up and

38:33

she goes, "How do you feel?" I'm like,

38:34

"This is a really exciting concert."

38:37

And and and and she goes, "Well, okay.

38:39

You obviously hate it." And I'm like,

38:40

"No, no, I I love it. I love it." And I

38:43

just I didn't know how to emote.

38:45

And again, I thought I was stuck like

38:46

that. Because I was stuck like that for

38:47

years. And that that damaged a lot of my

38:50

relationships.

38:51

Because here's a thing that I think

38:54

and it might be helpful for you, too.

38:56

When you're listening to someone talk,

38:57

you don't have to react with sound.

38:59

Because otherwise, you'll be seen as

39:00

interrupting the other person, right?

39:02

You can react with facial expressions.

39:05

And that is one of the most powerful

39:06

ways to show them you're listening and

39:07

that you're following along.

39:09

How cool is that? Cuz if someone's

39:10

saying something really bad and you're

39:11

like,

39:12

Yeah. It shows them you're locked in.

39:14

Yeah, you learn it as a podcaster.

39:15

Yeah, you do. Because the audience

39:17

they're looking at you

39:19

for most of the conversation. So, 95% of

39:21

the conversation's on you. Yes. What

39:22

they don't know Yes.

39:23

is that throughout that time, I'm

39:25

basically talking to you with my face.

39:27

You are. And you're really good at it.

39:29

So, if I turn my head like this, it

39:31

means tell me more. So, I'll be You'll

39:32

be talking like that like this. And it

39:33

means tell me more. Yes. And then it's

39:36

it's interesting.

39:36

And you can expand that range.

39:38

Yeah. It doesn't just have to be

39:39

curious. Yeah. And cuz I see you do it.

39:41

Yeah. I see you consistently do the

39:42

different faces to give me the cue to

39:44

almost go, "Oh, he wants to elaborate.

39:46

Oh, he's in. He's locked in." Do you

39:47

know you can The thing I've learned from

39:48

both speaking on stage and doing this is

39:50

you can also [ __ ] it up. You can also

39:52

communicate the wrong thing

39:53

Yes. accidentally. One of them that

39:55

people communicate quite often with that

39:57

accidentally is they start talking while

40:02

you're speaking. Do you ever know that

40:03

like when someone's

40:04

um listening to speak,

40:06

they start They start going like this,

40:07

"Yeah, yeah, yeah, yeah, yeah, yeah."

40:09

And it means shut the [ __ ] up. I need to

40:11

I have something to say.

40:13

I just did it No, like that. But there's

40:14

that kind of

40:16

NO, BUT IT'S THAT KIND of thing. It's

40:17

like, you know, I think who was it I was

40:18

talking to? It was Vanessa, she said,

40:20

"If you do the fast nod,

40:22

it means shut the [ __ ] up. So, if you go

40:24

yeah, yeah, yeah, yeah, yeah, yeah. But,

40:25

if you do the slow nod, it means oh, I

40:26

love this." So, if if I go

40:28

Oh, I learned something. That's

40:30

curiosity. Tell me more. Versus

40:33

Yeah.

40:34

When do you shut the [ __ ] up?

40:36

Yeah, yeah, and wave my hand. Yeah,

40:37

yeah, yeah. Yeah. Okay, so tonality, so

40:39

emotion. And that was so beautiful to

40:41

see you do that.

40:42

Because it just again, we just have such

40:44

great range.

40:45

And then imagine you start to vary your

40:46

rate of speech now.

40:48

You vary volume. You've got different

40:49

melody. You've also got different facial

40:51

expressions. This is such a rich

40:54

song that you're playing now.

40:56

Do you think much about the actual words

40:58

you're saying as well?

40:59

Of course.

40:59

You can see that you think about the

41:01

structure of what you're saying. I mean,

41:03

the like you're thinking about cuz when

41:05

you start speaking, I notice that you

41:08

often go into a story straight away.

41:10

Something interesting. You'll say, "This

41:11

is one of the greatest things I've

41:12

learned from my teacher."

41:14

Is that intentional? It is, because I

41:16

believe stories are more sticky than me

41:18

just throwing you a bunch of tips and

41:20

hacks and tricks. Do you have a

41:21

storytelling formula? I do. What is the

41:23

storytelling formula?

41:25

I think the way most people tell stories

41:27

is they report stories.

41:29

So, I'll share a story with you, okay?

41:31

And reporting a story is let's say you

41:33

ask me the question, "I This is one of

41:34

my favorite stories."

41:36

It's let's say you ask me how I met my

41:37

wife. A reporting a story

41:39

is just me saying, "Oh, I met my wife at

41:41

a bar." And I did some magic to her, she

41:42

didn't like it, and that was cool.

41:44

And I gradually was able to woo her in

41:46

the end, but I met her at a bar.

41:48

That's me That's me reporting the story.

41:50

Right? It kind of sounds like a news

41:51

reporter. Yeah. Right? So, if you think

41:53

about it again, let me just anchor it

41:54

with the news reporter. It's like a news

41:55

reporter saying,

41:56

"Last night at a bar at 9:00 p.m., Vin

41:59

Jang went to a bar called Distill and

42:00

tried to pick up a girl, did a cheesy

42:01

magic trick, it didn't work. Therefore,

42:02

he failed. He came back four times

42:04

again, and then he saw her, and then he

42:05

succeeded, and now they're married. On

42:07

to the next news." Right? So, it's it's

42:09

kind of very reportory.

42:11

Whereas matter-of-fact. Matter-of-fact.

42:13

Whereas this is the story of how I met

42:15

my wife.

42:16

So I still remember this because

42:18

this happened in 2009.

42:19

I crashed a girl's graduation party

42:22

named Vivian. It was at a bar called

42:24

Distill, this beautiful bar called

42:25

Distill. And there was two levels to

42:27

this bar, on the bottom was for

42:30

everybody and on top was the high

42:31

rollers and you had to buy expensive

42:33

drinks to get to the top. And I got to

42:34

the top and I saw this beautiful

42:35

Malaysian girl sitting by the bar.

42:37

So I said to my friends, I said, "Watch

42:38

this." And I take a packet of cards out

42:40

of my pants cuz I'm a magician. So I

42:42

walk up to her, walk up to her and I

42:43

say,

42:44

"Would you be impressed if I transform

42:47

this king of hearts into the queen of

42:48

hearts like yourself?"

42:51

Mhm.

42:51

Disgusted. I know, you're making the

42:52

disgusted face. And and that's how she

42:54

reacted. She she looked at me as if she

42:56

smelled a bloody fart. She looks at me

42:58

and she goes,

42:59

"I'd be more impressed if you

43:00

transformed into a real man and had a

43:01

conversation with me."

43:02

Boom!

43:05

And I've never had that reaction before.

43:07

Normally people say, "Wow, you're

43:08

amazing." So I said to her, "No,

43:09

thanks." And I left, tail between my

43:11

legs, the boys all teased me and

43:12

everything. But I was so drawn to her

43:15

confidence. Just uh there was something

43:18

there. I went back to the bar four times

43:20

in a row. She wasn't there, she wasn't

43:21

there, she wasn't there, then she was

43:22

there.

43:23

And I walked up to her the second time

43:24

and I said, "Hey,

43:26

listen,

43:27

what if I transform into a real man

43:28

tonight and take you out for a coffee?"

43:31

And we fell in love.

43:33

You know, and that that's that's the

43:34

story of how I met my wife.

43:36

Whereas the way I would normally tell

43:38

that story is just oh I met her at a

43:39

bar, did some tricks, she didn't like it

43:40

and then that was fine. Yeah. But all of

43:42

a sudden there was so much life, so much

43:43

zest in that story. I noticed you added

43:46

so much almost irrelevant detail.

43:48

Uh-huh.

43:49

But you talked about the bar having two

43:50

floors and stuff.

43:51

it visual. Okay, so I could picture it

43:53

in my mind. I wanted to make it visual.

43:55

Well, it's it's it's well okay, so

43:56

here's the thing, when you think of the

43:57

storytelling formula,

43:59

if you just give the who, what, where,

44:00

and when, that's the basics people need.

44:03

But what turns it from reporting to

44:05

reliving,

44:07

because that's what you want to get to.

44:08

You want to get to reliving a story, is

44:10

the ingredients that you just called

44:11

out. So intuitive of you to call them

44:13

out.

44:14

Vaks, V A K S, which stands for visual,

44:17

auditory, kinesthetic, and smell.

44:20

So, I'm just describing those few things

44:21

for you, right? It doesn't always have

44:22

to have all the ingredients, but you

44:23

want to add some of those ingredients.

44:25

All right, so the visual I described to

44:26

you, the visual. The auditory, what I

44:28

said. I did my voice. I did her voice. I

44:30

gave you dialogue. Right? So, all of a

44:32

sudden you bring those the story to

44:33

life. Now, it goes from reporting to

44:36

reliving.

44:38

So, if I if I told that story, and let's

44:40

say that now the connection ability is

44:42

again, it's to do with improv as well,

44:44

is instead of just going out and saying,

44:47

"Here's three ways to show up

44:49

authentically when you're trying to pick

44:50

up someone." Yeah. Instead of doing

44:52

that, I share the story first.

44:53

I get you engaged. I build rapport. I

44:55

build chemistry. Now, you've heard the

44:57

story. Now, you have rapport with me.

44:59

You feel more relaxed. You feel more

45:01

creative, right? Then, I link that story

45:03

to

45:04

So, the very next time you walk into a

45:05

girl, if she does say no, she may not be

45:07

saying no to you. She may just be saying

45:09

no to your approach.

45:11

Here are the three ways you can show up

45:12

more authentically as a man.

45:15

I believe that is a much more powerful

45:17

way

45:17

to then go into the three tips.

45:20

Whereas, I I feel that because of the

45:22

world now with social media, we just we

45:25

we we we we've lost the art form of

45:27

storytelling. It's just give me the

45:28

three tips now. I've heard you talk

45:30

about these four elements to a great

45:31

story, which is the hook,

45:33

the struggle, the break through, and the

45:36

application, which is kind of what you

45:37

just displayed there. Well, the the

45:39

importance of application I think is

45:40

something that I really focus on with my

45:42

students. The And by application you

45:43

mean the lesson or the big takeaway from

45:45

the story. Cuz sometimes people tell

45:47

stories and they go nowhere. Well, it's

45:48

also what you do after. Okay.

45:51

Because I can I can share a story, but

45:53

if I

45:54

One of our videos went viral. And I

45:56

don't claim to be an expert on social

45:58

media, okay? So, I don't I still don't

46:00

understand how some of these things

46:01

work. Even though we've been able to

46:02

grow all of our social channels quite

46:04

quickly. I don't understand how it

46:05

works. It to me I'm like, "Oh well, I

46:07

can't believe that worked last time. Oh,

46:08

it doesn't work anymore. Huh, that's

46:09

weird."

46:10

So, to me it's

46:13

what people love is when you give them a

46:14

really simple pragmatic takeaway that

46:17

they can go and actually do.

46:19

Like, go do it now. Mhm. Where Where is

46:21

we we don't apply knowledge.

46:24

We just keep

46:26

consuming and go through knowledge

46:27

acquisition.

46:29

There's There's a cycle of doom that we

46:30

go through. There's just this cycle of I

46:32

mean, this is the cycle my students go

46:33

through.

46:34

Oh, job promotion.

46:36

Oh crap, I need to work on my

46:36

communication skills. What's the first

46:37

thing they do? They go to Google.

46:39

And then they Google, "How do I improve

46:40

my interview skills, my communication

46:41

skills?" Then they get back 10.6 million

46:43

results. They go, "Ah, this is too

46:44

crazy. Surely someone's created a

46:45

YouTube video." Then they go to YouTube.

46:47

They type in, "How to improve

46:48

communication skills?" They get 3

46:49

million videos. Right, and they go, "Ah,

46:51

this is too ChatGPT. I'll go to ChatGPT

46:53

now. How to improve communication

46:55

skills?" And it gives you these generic

46:56

answers from blogs that have no

46:58

relevance to you. And then after that

46:59

you feel so overwhelmed you do nothing

47:01

with it.

47:02

But it's just this cycle we all fall

47:04

victim to over and over and over again.

47:06

We just keep consuming knowledge and

47:07

nothing actually changes because we're

47:09

not applying it.

47:11

So, the the key is to get out there

47:14

and start running some of these

47:15

techniques in the real world.

47:17

And just pick one.

47:19

Pick one and just try it. It's like

47:21

we're going through all these different

47:22

things. Right after this episode, go out

47:24

and just try tonality with your kids.

47:26

And read them a children's book because

47:28

those books are naturally emotive. And

47:29

if you don't have kids, borrow a niece

47:31

or nephew. And just watch the impact on

47:34

the other human being as you play with

47:36

your instrument. Watch them smile. Watch

47:38

them giggle. Watch them react to the way

47:40

you play your instrument.

47:42

Because then it wakes you up

47:44

to the fact that you've got access to

47:45

this.

47:47

And that I can change the way someone

47:48

feels.

47:49

What power?

47:51

Yet we don't use it.

47:53

I just realized that there's one more

47:54

left.

47:55

There is one more left, yeah. Okay, I

47:56

know what I know what this is.

47:57

Yeah, yeah, of course. If you didn't, I

47:58

would be quite deeply offended. Yeah.

48:00

I'll get you to read this, and we'll

48:01

play with the last one. Okay. Yeah.

48:03

Okay.

48:04

My name is Maximus Decimus Meridius.

48:07

Correct. Commander of the armies of the

48:09

north, general of the Felix legions,

48:11

loyal servant to the true emperor,

48:13

Marcus Aurelius. Father to a murdered

48:15

son, husband to a murdered wife.

48:18

And I will have my vengeance in this

48:19

life or the next. Perfect.

48:22

Now, we're going to read it again,

48:23

except the final foundation here with

48:25

the voice is pause.

48:27

Whatever emotion comes before the pause,

48:29

once you pause, it intensifies that

48:30

emotion.

48:32

So, if you've got the feeling of anger

48:33

and you pause,

48:35

oh, that is a pause of anger. But, if

48:37

all of a sudden I'm sad and

48:39

and then I pause,

48:40

you prolong the sadness.

48:41

It's a pause of sadness. And think about

48:43

how important the pause is in music, and

48:45

I love the world of music. I love

48:46

listening to orchestral music. And when

48:47

you think about it, what happens right

48:49

after a crescendo?

48:52

It's a pause, silence. The most

48:54

important note that they play during

48:56

that piece.

48:58

Yet, we barely use it.

49:00

And what else does the pause do? When

49:01

you pause, you give me time to process

49:03

what you're saying. Mhm. Yet, we are so

49:05

afraid of the pause.

49:07

My name is Maximus

49:09

Decimus Meridius.

49:11

Commander

49:12

of the armies of the north.

49:14

General

49:15

of the Felix legions.

49:18

Loyal servant

49:20

to the true

49:21

emperor.

49:23

Marcus Aurelius.

49:25

Father to the murdered son.

49:28

Husband to a murdered wife.

49:32

And I will have my vengeance

49:36

in this life

49:38

or the next. Ah.

49:40

Beautiful.

49:42

When you paused, you gave me time to to

49:45

process the weight of what you're

49:46

saying.

49:47

Mhm. The first time you read it, you

49:48

rushed through it. Just like that

49:50

nervous employee in front of their

49:51

leaders who just rushed through it. You

49:53

may have just shared the most brilliant

49:54

plan

49:55

for a marketing campaign, but because

49:57

you rushed through it, I didn't feel the

49:58

weight of

49:59

how profound the strategy is. It's

50:01

something when you pause, you almost

50:03

you tell the person, don't you, almost

50:05

inexplicably that

50:07

they should really give a [ __ ] about the

50:08

thing you just said. Like it really

50:10

mattered. It's important. Yeah, cuz

50:12

you're like giving it space to breathe.

50:15

And you see what all of these

50:16

foundations do. What do they give you

50:18

ultimately? Like what does it ultimately

50:19

lead to? Clarity.

50:21

Do you think there's a certain

50:23

set of those tools that when applied or

50:25

a certain sort of

50:27

style of speaking that makes people

50:29

dislike you? Is there a sound one that

50:31

just doesn't make them warm to you? Is

50:32

it the low pitches? Is it the fast

50:34

speaking?

50:36

The

50:37

the sounds that people don't like.

50:39

For example, have you ever called I

50:41

don't mean to pick on real estate

50:43

agents, but it happens a lot to me in

50:44

Australia. When you call a real estate

50:45

agent, it's

50:47

Hello, this is James from XY real

50:49

estate.

50:50

And when you hear that sequence of

50:51

melody,

50:53

no worries, I'll put you on to the next

50:54

person. And you hit you switch off. You

50:55

just go, ah, this person just I'm just

50:57

I'm not really connected to that person.

50:59

And all you have to do is you just tell

51:00

them to switch the melody and just

51:02

don't use that sing-song voice. And they

51:04

call that a sing-song voice in the world

51:05

of vocal training, right? You've got a

51:06

sing-song voice. And if you keep

51:07

following the same rhythm, you have a

51:09

sing-song voice.

51:10

So instead of doing that, just go, hey,

51:11

it's James. How can I help, mate?

51:14

You said the same thing. You just

51:15

switched up the melody. That sounds a

51:16

little more sincere. Cuz it was a bit

51:18

more varied. Exactly, right. And it's

51:20

not what everybody uses.

51:22

Because once everybody uses the same

51:23

thing, all of a sudden it now sounds

51:26

like a script. That's why people are so

51:27

afraid when they create the content

51:28

online, they go,

51:30

I don't want to sound scripted.

51:33

There's a sound to it. And it generally

51:35

follows up That's why newscasters, they

51:37

there's a sound to it.

51:38

Yeah. Last night at 9:00 p.m.

51:40

There's that there's a rhythm and then

51:41

they keep using the same rhythm over and

51:43

over and over and over again. The same

51:44

melody sequence over over and over and

51:45

over again. And am I right in thinking

51:46

if I wanted to be really boring, I

51:48

should just kill all variety?

51:50

Kill all the foundations. Nothing. Give

51:52

me nothing.

51:53

And And it's what happens when people,

51:55

again, the people that I serve, it's

51:56

what happens is because they go

51:59

I'll let my work speak for itself.

52:02

And And I say that's great. That means

52:03

you do great work, but why not speak for

52:05

your work, too?

52:06

Why can't we do both? Mhm. Why does it

52:08

have to be one or the other?

52:10

Yeah. It's a shame not to do your work

52:12

justice.

52:13

You know, cuz you can do it a disservice

52:14

just by delivering it without the

52:16

foundations as you've said. Yeah. And

52:18

And then other people, as you said, they

52:19

could have a half the idea, but double

52:22

the

52:23

double the showmanship.

52:24

Yeah. And that happens, too.

52:25

That happens, too, right? So, to me,

52:27

it's about helping those who

52:29

they've they've got something amazing.

52:31

You've got a story you need to share.

52:32

You've got an idea you need to pitch.

52:35

You've got incredible technical skills

52:36

that you've worked on for the last 15

52:37

years.

52:38

And you're thinking, why am I still

52:40

stuck in this position?

52:41

It's well, hey, let's let's do great

52:43

work and let's

52:45

let's allow ourselves to

52:46

build the ability and grow the ability

52:47

to shine. How does one increase their

52:50

self-awareness as it relates to their

52:52

communication skills? Is there a Is

52:54

there a practice I can do to understand

52:55

if I'm good, bad, or ugly at this?

52:58

If you're a problem unaware of

52:59

communication, and right now you just

53:00

go, "Ooh, this is something I need to

53:02

work on." Then this is the three-step

53:04

process you have to commit to. And just

53:06

by doing this,

53:08

it's going to dramatically change the

53:09

way you talk. It's going to dramatically

53:11

change the way you show up.

53:13

I call it record and review.

53:14

I learned this as a magician.

53:16

And it's so practical when it comes to

53:18

magic and communication skills.

53:21

First step.

53:22

Record a video of yourself speaking for

53:24

5 minutes.

53:25

A full 5 minutes. And then people always

53:26

immediately say, "Oh, what do I say,

53:28

though?"

53:29

Google or ChatGPT, great conversational

53:32

starters. And then use those for

53:34

yourself and just talk, but it has to be

53:35

impromptu.

53:36

Because I'm trying to tease out core

53:37

behaviors. I don't want you to give me a

53:39

pitch that you've delivered 20 times

53:40

already. I want you to just in the

53:42

moment speak. I'm trying to tease out

53:43

some non-functional behaviors. So, once

53:45

you've recorded that video of yourself

53:46

for 5 minutes,

53:48

leave it for a day. Video or just audio?

53:50

Video. You want video, you want to be

53:51

standing while you're doing this. Okay?

53:53

Once you've got that video recorded,

53:54

leave it for a day. Because when you

53:56

watch it straight away,

53:57

I'm fat. I'm ugly. I don't like myself.

54:00

I hate the way I sound. You leave it for

54:01

a day, you're thinner, you're better

54:02

looking, you love yourself more.

54:04

Time and space, it's amazing. So, leave

54:06

it for a day.

54:07

Then when you watch it back, you review

54:09

it in three different ways.

54:11

The first time,

54:12

so you record on your phone, you turn

54:14

the sound all the way up, press play,

54:16

turn your phone over, just listen.

54:19

Here you're doing an auditory review.

54:21

And just listen to your voice. And now,

54:23

because you've listened to this podcast,

54:24

you also have five vocal foundations you

54:26

can think about. So, now auditorily,

54:28

think about how's my rate of speech?

54:30

How's my volume? Oh, my default rate is

54:33

around a three. Oh, I speak really slow

54:35

and I stick to that. Oh, my default

54:36

volume is Oh my goodness, it's one.

54:39

Oh, wow, there's no tonality. There's no

54:40

emotion in my voice. There's no pitch

54:42

for right Oh, I am not pausing. You'll

54:44

be able to take so many notes and you'll

54:46

be able to hear things you've never been

54:48

able to hear before because most people

54:49

avoid filming themselves.

54:53

Because I hate the way I look and I hate

54:54

the way I sound.

54:55

Right? Mhm. So, to me, once you do that,

54:57

you'll have you'll have a page of notes

54:59

and a whole new level of awareness on

55:02

your auditory communication skills.

55:05

So, the next step is now you turn your

55:07

phone back around, you turn the sound

55:09

and put it on mute, you press play and

55:11

you just look at yourself.

55:13

And then as you're watching yourself,

55:14

because most people don't do this unless

55:15

they're creators, you don't do this.

55:17

That's why creators are such great

55:18

communicators is because they do this.

55:20

That's why you're a a great listener in

55:21

a podcast is because you watch yourself

55:22

back. So, now as you just watch yourself

55:24

back without the auditory feedback, all

55:27

of a sudden now you'll see things you

55:28

don't normally see.

55:29

Oh, wow, I'm swiveling a lot on my

55:31

chair.

55:32

Oh, wow, I don't use my hands just Oh, I

55:33

I put my hands behind my back. Oh, this

55:36

is my big tick.

55:37

I keep touching my glass I can't help

55:39

it.

55:39

I need to work on that. But you keep

55:41

touching your glasses, right? I keep

55:42

touching my face. I keep touching my

55:43

mouth. I keep fiddling with things.

55:45

You'll see a whole bunch of

55:46

non-functional behaviors that you've

55:48

never seen before because you've avoided

55:50

it.

55:51

And also because you have this idea in

55:52

your head that you're stuck. Mhm. You're

55:53

not. It's just a series of behaviors.

55:57

Right? And then afterwards

55:59

the final form of review

56:01

don't listen to it and don't watch it.

56:03

Get it transcribed.

56:06

Because now you'll see the way you

56:08

communicate from a different

56:09

perspective. And you go, "Oh my

56:10

goodness, I ramble."

56:12

I talk I talked about the same thing

56:14

over you because you see it from a

56:15

different perspective. Sometimes you

56:16

don't hear that. It's easier to see it.

56:19

And then you see it and I can see you

56:20

reacting, right? But that's that's what

56:22

people do is they they go, "Oh, not only

56:24

do I ramble

56:25

because when you get it transcribed,

56:26

leave in all of the non-words and the

56:27

filler words. Non-words being the sounds

56:30

we make to fill the silence. Filler

56:31

words being the words we use to fill the

56:32

silence. And so like, do you know what I

56:34

mean?

56:36

This transcription is immediately going

56:38

to reveal to you

56:40

all of your auditory clutter.

56:43

The things that you say, again,

56:44

non-words and filler words, auditory

56:45

clutter. That's the again, the and so

56:48

like, do you know what I mean? Um uh

56:50

Highlight it with a red highlighter.

56:52

Because it might not just be those.

56:54

One of my big ones was okay.

56:58

I taught online

56:59

during COVID. As a result of that

57:02

because I didn't get the in-person

57:03

feedback from my students I would always

57:05

say okay at the end of my sentences

57:07

because I wasn't getting any feedback.

57:09

So I say, "That's the vocal foundations,

57:10

okay? All right. Now, that's body

57:12

language, okay? Okay? Okay?" And I

57:14

didn't even notice I was doing it.

57:16

But that process revealed to me

57:17

immediately, "Oh, wow. I didn't know

57:19

that."

57:20

I was able to remove that cuz it didn't

57:22

serve.

57:23

Why does it matter to remove the clutter

57:26

words? You know, the like, as, um mhm.

57:28

Why does it matter? I'll give you an

57:31

example of it. You know, like um if I

57:33

you know, was uh taking you through like

57:36

the

57:37

core

57:38

you know, vocal foundations. You know,

57:40

like

57:41

uh

57:42

Mhm. It decreases the clarity of the

57:44

message.

57:45

It's okay to have some. Be human. I get

57:47

it. It's not about none, but it's about

57:49

having some and not have your speech

57:52

littered with it.

57:53

Is it easy

57:55

to overcome that? Yeah, it is. Because

57:58

to get rid of that bad habit, you just

57:59

need to learn a new habit. And the new

58:01

habit is pause.

58:03

So, the very moment you feel like saying

58:04

um

58:07

We're not lagging. We're just pausing.

58:09

Right? You pause.

58:11

And that's why as part of the vocal

58:13

foundations, you have to learn to be

58:15

comfortable with

58:20

what we're doing right now, just

58:21

pausing.

58:22

And it's okay.

58:24

So, I've got my three sheets of paper

58:26

there. I've I've done the

58:28

auditory assessment of the visual

58:30

assessment. I've looked at the

58:31

transcript and I've

58:33

seen the words. And again, is it

58:34

repetitions from there on after?

58:37

To like The step before that. Okay.

58:38

Because no normally what happens after

58:40

you do that, and I know because my

58:41

students have done it, and then what

58:42

happens is overwhelm.

58:44

Because they go

58:46

Oh my goodness, there's like 26 things I

58:49

have to improve.

58:51

That's What Which one do I pick?

58:54

And then they'll have to DM me on social

58:55

media. Which one do I pick? And then

58:56

analysis paralysis.

58:58

And to me is

58:59

it doesn't matter.

59:01

Pick one.

59:02

So, what you do is you create yourself a

59:04

little 12-week plan. And you plan it one

59:06

week at a time. So, first week, rate of

59:07

speech. Great. So, you the whole week

59:09

you you you you just look at rate of

59:10

speech. Okay. Okay. At the end, what do

59:12

you do at that week?

59:13

Record and review again.

59:16

Did it change? No. Guess what you're

59:18

doing next week? Rate of speech.

59:20

And it's that commitment. And I love

59:22

this Japanese word called kaizen,

59:24

relentless improvement. And you all do

59:25

this here amazingly.

59:27

That's what you've got to commit to. And

59:29

you focus on rate of speech until you

59:31

see change.

59:32

And I used to do coaching. I don't do it

59:33

anymore, cuz I've got two kids, and I,

59:35

you know, they're the they're the most

59:35

important people to me right now. But I

59:37

used to coach CEOs.

59:39

And they would see my plan to help them

59:41

improve their communication skills, and

59:42

they get pissed off.

59:43

Cuz they go,

59:46

"I I'm just doing rate of speech?" And

59:48

I'm like, "Yeah."

59:49

Because your default is so slow, you're

59:51

putting everyone to sleep.

59:53

And if you don't change it after week

59:54

one or week two, I'm still going to get

59:56

you to do the same thing.

59:58

And just by increasing rate of speech

60:00

alone, they became so much more dynamic.

60:02

Took a month. We all know people that

60:04

over talk. Mhm. And over explain. 100%.

60:07

Like, how does one know if they're doing

60:09

that, and how to change it? By being

60:10

able to record yourself while you're in

60:12

conversation with someone.

60:14

And Zoom is amazing now.

60:14

Okay. So, all of a sudden now, if you

60:17

want awareness on that, record yourself.

60:20

And and the beauty of recording yourself

60:21

on something like Zoom, is all of a

60:23

sudden now, you can

60:25

you can watch yourself, and you see the

60:27

other person, too. Do you recommend

60:29

someone like me, if if we're trying to

60:30

improve the communication skills of

60:33

everybody in the company, Okay. to

60:34

record our meetings, and to send it

60:36

after? 100% review it.

60:38

And and and you you may not get

60:40

reactions when people say things,

60:41

because most people, the only thing

60:42

they'll give you feedback on

60:44

with your community This is the only

60:45

feedback anybody will ever give you on

60:47

your communication.

60:49

I felt like you talked a bit too fast.

60:51

They'll never say anything else, because

60:52

anything else is an attack on your

60:53

personality. Right? So, people are very

60:55

afraid to give you feedback, right?

60:57

Especially you being the big boss, no

60:58

one's going to give you feedback, right?

61:00

So, all of a sudden now, or maybe they

61:01

do.

61:02

I feel like your team do.

61:04

What I'm trying to get at is,

61:06

all of a sudden now, when you watch

61:07

yourself back on those videos,

61:09

you now will see their facial reactions.

61:11

People are very honest with their body

61:12

language. You've had body language

61:13

experts on here. People might be able to

61:15

lie with what they say, but all of a

61:16

sudden, they tell the truth with their

61:17

body language. You will see people do

61:19

the silent yawn.

61:20

Right? You'll will people

61:22

they they're do the silent yawn, right?

61:23

They keep their mouth closed, but

61:24

they're yawning. You will see these

61:26

things if you start to reflect and

61:27

review.

61:29

And you go, "Ah, I shouldn't have said

61:30

that."

61:31

I took too long. I lost them. And you

61:33

can see it. I do that with my classes.

61:36

When I record When I used to do my

61:38

keynotes, I had a whole career as a

61:39

keynote speaker. So, when I did that, I

61:41

used to duct tape two GoPros together,

61:43

and I would duct tape the little red

61:45

recording button, so the audience

61:46

doesn't know like that I'm I'm recording

61:47

myself, and I'm also recording the

61:48

audience, only for my purpose, right?

61:50

As I review my speeches. And I would

61:53

watch back-to-back the audience faces

61:55

and my keynote.

61:57

And I could you you can see where you

61:58

lose people, because at a conference

62:00

their faces light up with their phone.

62:02

You can literally see when you're losing

62:04

them in the talk.

62:06

And when you watch those back-to-back,

62:07

it is so humbling.

62:09

Because you go, "Wow.

62:11

Did I go on for way I thought it was a

62:13

fun tangent. It wasn't."

62:16

And then I kept that tangent in for

62:17

bloody 6 months, because I thought it

62:19

added so much value. It did not add

62:20

value.

62:22

So, the only way to get that awareness

62:23

is you have to find opportunities where

62:25

you can record yourself.

62:27

Do you mind if I pause this conversation

62:28

for a moment? I want to talk about our

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63:22

And when you went up on stage as a

63:23

keynote speaker, was there anything that

63:25

you did before you went on stage to make

63:27

sure that you performed optimally? Cuz

63:28

you were speaking what, 80 times a year

63:30

or something? Yeah, yeah, yeah, got

63:31

pretty full-on.

63:32

Yes, have a way to calm your mind, calm

63:35

your body, and get really focused.

63:37

And the way I do it is the first thing I

63:40

would do is

63:42

Wim Hof.

63:43

The guided bubble breathing.

63:47

30 times, and then hold your breath,

63:50

and then a deep breath in, hold for 15,

63:53

and then release. Three cycles of that,

63:55

oh, Stephen, I'm my mind is relaxed, my

63:58

body is relaxed. And then the next thing

64:00

I do is I just do a little bit of brisk

64:02

walking.

64:03

Do maybe 10, 20 push-ups. Why? Because

64:06

I'm getting rid of the adrenaline that's

64:07

building up in my body. Because if you

64:09

don't get rid of the adrenaline, you'll

64:10

go on stage and you start pacing the

64:11

stage.

64:13

And I've seen speakers do this, where

64:14

they pace. There's no reason for their

64:15

movement, but they're moving because

64:16

there's so much adrenaline in me.

64:18

Right? Non-functional movement.

64:21

Non-functional. So, get rid of the

64:22

adrenaline.

64:23

So, a little bit of brisk exercise gets

64:25

rid of that adrenaline that you don't

64:26

need. So, do those two things.

64:29

And depending on how nervous I am, I

64:30

might have to do a mindset shift.

64:32

And the mindset shift is

64:34

the only way you can become

64:36

self-conscious

64:37

and nervous is if you're thinking about

64:39

yourself.

64:40

So, if you're not thinking about

64:41

yourself,

64:43

and you have no cognitive capacity to

64:44

think by yourself, then how can you be

64:45

nervous? So, think of the audience.

64:47

Right? Before coming to this, I felt a

64:49

bit nervous. I thought, you know what?

64:49

I'm just going to think about Stephen,

64:50

and I'm going to think about his

64:51

audience. How can I add the most value

64:53

possible in this podcast as we talk? And

64:56

the moment I thought about you and your

64:57

audience, I I don't have any cognitive

64:59

capacity left to think about me. Mhm.

65:01

So, when you kind of think about this

65:02

act of service, it it shifts where you

65:04

are. You're not in your own body

65:06

anymore. You're not self-conscious,

65:07

you're audience-conscious. Helps. And is

65:10

there anything you do with your mouth

65:13

and your tongue? Cuz sometimes

65:15

especially if I've woken up early in the

65:16

morning and I'm like jumping on a Zoom

65:17

call with some foreign time zone. Like

65:19

it feels like my mouth isn't quite like

65:22

there yet. And also it feels like my

65:23

brain's not connected to my mouth. So

65:25

first thing is lip trills. Have you ever

65:27

done lip trills before?

65:28

No. Okay, lip trills are this.

65:31

Perfect. And a lot of people won't be

65:32

able to do that. So all you do is get

65:34

your two index fingers, push your cheeks

65:35

together and you can go

65:38

Do your favorite song. So you think of

65:40

your favorite song and you you know

65:44

Final Countdown, one of my favorites

65:45

right now.

65:46

Do that for an entire song. So do that

65:48

for your favorite song. And once you've

65:49

done that, if you do that for two to

65:50

three minutes

65:52

now all of a sudden your articulators

65:53

have woken up. You've also woken up your

65:54

vocal cords. And your lips now being the

65:56

main articulators we use to shape the

65:58

words that we say, it's awake.

66:01

The siren technique is another way great

66:02

way to wake up your voice.

66:04

And you've done the the siren technique,

66:06

which is a read low and then go high.

66:07

Read low and then go high. The other

66:09

thing that I learned from studying your

66:10

work is this idea of the power sphere

66:13

when you're on stage.

66:14

Ah.

66:15

This power sphere, I've got a picture

66:16

here.

66:16

You've got a picture there. I I learned

66:17

this from Mark Bowden. Mark Bowden is an

66:19

incredible body language expert and I

66:21

was lucky to do some coaching with him

66:22

when I lived in the US. And he taught me

66:25

this concept of the area between your

66:26

belly button and your eyes. Yeah. And

66:28

that's the power sphere. So when you're

66:30

gesturing to people, a lot of people who

66:32

are shy, they gesture below the power

66:34

sphere. Well, just like the hands to the

66:35

side. So so again, they're doing all

66:36

these different things but they're doing

66:37

this like oh hey, great to see you. Oh,

66:39

I'm so excited to be here. It's great,

66:41

right?

66:41

And why are they doing that? Because

66:42

they're Because they're playing small.

66:43

Okay. Scared to take up space. Right. So

66:46

and again, I I get a lot of my female

66:47

students ask me this question. They say

66:48

oh Vin, I feel like I don't have enough

66:50

presence and I get the feedback I don't

66:52

get executive presence. What is this

66:53

elusive thing called executive presence?

66:56

It's simple, it's two things. It's vocal

66:58

presence and physical presence. And how

67:00

you use your hand gestures allows you to

67:02

level up your physical presence.

67:04

So if you've got better physical

67:05

presence because you're using your hand

67:06

gestures within the power sphere.

67:08

All of a sudden, you've got that

67:09

executive presence that they're talking

67:11

about. So, you need to get your elbows

67:13

off your sides.

67:13

100% yeah. Yeah. Yeah. Again, I think of

67:15

myself as having this sphere around me,

67:17

the way that I remember Mark sharing

67:18

this with me, and not be afraid to go to

67:20

the edges of the sphere. Don't be afraid

67:22

to go to the edges of the sphere.

67:23

Otherwise, we tend to A lot of people

67:24

T-Rex it, right? They T-Rex it, right?

67:26

Don't T-Rex it. Just have your arms nice

67:28

out and big.

67:29

Don't be afraid to take up the space.

67:32

And then there are foundational gestures

67:33

you should learn paired with this.

67:35

The first one, which you're doing

67:36

already, this is Virginia Satir came up

67:38

with these, and she was a family

67:40

therapist, and she came up with the

67:41

foundation to hand gestures.

67:43

This is placater. Try. So, you've got

67:45

your hands for people that can't see,

67:46

you've got your hands palm face up. Palm

67:48

face up and out. Placater. Okay.

67:50

Beautiful gesture to show that, "Hey,

67:52

I've no weapons. I've nothing to attack

67:53

you with, right?" So, this is placater.

67:55

So, you're showing your your your palms.

67:57

Wonderful way to greet people as they

67:58

come in. HEY.

68:00

NO, NO, IT'S LIKE THIS INSTEAD OF

68:01

SURRENDERING. YOU'VE GOT your hands up

68:02

like, "Hey, great to see you." Okay.

68:04

Beautiful.

68:05

Great. However, it's closely related to

68:07

its cousin, I don't know. Right? I don't

68:10

know is this. Okay.

68:11

So, again, it does lack authority. So,

68:13

if you want more authority, you use

68:14

what's the second one called leveler.

68:16

Leveler is hands facing down.

68:18

So, hands palm face down. Yes.

68:20

Right? Feels a bit weird doing it

68:21

sitting down, but this is leveler,

68:22

right?

68:23

It's kind of there's a element of

68:24

control.

68:25

Yeah, well, the hands face down. Well,

68:26

try this. Try this. Give this a go,

68:27

right?

68:29

I'm saying this a lot to my daughter at

68:30

the moment. She's very 1-year-old, very

68:33

sweet, very naughty. So, again, say

68:35

Melody, don't do it. So, it's in

68:36

placater, say Melody, stop doing that.

68:38

So, just try it. So, we'll count you

68:39

down in three,

68:40

two.

68:41

Melody, stop doing that. Perfect. Okay.

68:43

You're going to do the same thing now in

68:45

leveler. Okay, so in and give me more

68:47

volume in three, two.

68:49

Melody, stop doing that. I didn't tell

68:50

you what to really even do.

68:52

Did you notice how your voice changed?

68:53

Yeah. What what changed?

68:55

changed as well. And what happened What

68:56

changed with your your body?

68:58

Um I

68:59

What had changed with your your vocal

69:00

quality, sorry? It went The pitch went

69:02

Okay, the pitch went down.

69:04

Yes, correct.

69:05

And I didn't tell you to do that.

69:06

Yeah. Right. So, all of a sudden Cuz I

69:08

was doing I was doing anger, but

69:09

frustration.

69:10

Yeah, yeah, yeah, exactly. And and no

69:11

one told you to do that. That's a

69:12

universal thing. What's fascinating

69:14

about what just happened there is people

69:15

are afraid of a monotone voice, and they

69:17

don't realize that a monotone voice

69:20

comes from a monotone body. So, you just

69:22

moved your body from this to this, and

69:23

you created a different sound. Yeah. Is

69:25

the voice is connected to the body, the

69:26

body's connected to the voice. And the

69:28

biggest mistake you see here within this

69:29

room here is

69:31

You do a Imagine you did a great

69:32

keynote, and at the end Imagine I did

69:33

this. At the end of the keynote Imagine

69:34

I did this. Right, are there any

69:36

questions?

69:38

Right. Versus Are there any questions? I

69:40

was going to say with the level of one

69:41

where you start pointing your hands

69:42

down, I thought you wanted to get off

69:43

stage.

69:44

And I don't want any. You know, I don't

69:45

don't I don't want any questions. Yeah.

69:46

The next one is called blamer.

69:50

Have a guess of what blamer is.

69:52

Pointing? Yes, correct. This is blamer.

69:54

A very strong gesture. And then a softer

69:56

version of that is the full finger

69:58

point. You point with all your fingers.

69:59

Politicians do this. They do this. They

70:00

do They soften it, soften it a bit, and

70:01

then they they soften it with their full

70:03

finger point. I notice this on the

70:04

podcast sometimes. I notice that people

70:06

accidentally do it when they say

70:07

something. Yeah. Because they'll say

70:09

They'll say something like um

70:11

you know, entrepreneurs, they can be

70:13

they can be quite sad because they they

70:15

don't have work-life balance. And as

70:17

they're saying it, they'll like

70:18

accidentally POINT AT ME.

70:20

THEY'RE POINTING AT ME.

70:21

BUT IT IT DOES MAKE CONTEXTUAL SENSE.

70:22

SO, they'll go, "Yeah, entrepreneurs,

70:23

sometimes they don't have work-life

70:24

balance." And they're like they don't

70:26

know they're doing it, but they're like

70:26

subtly gesturing in my direction.

70:29

Um Yeah. Yeah. I know what you mean.

70:32

It's like, yeah, you know, some people

70:33

have you know, put on a bit of weight.

70:35

OH, YOU'RE SAYING YOU'RE OH, WHAT? AM I

70:37

I DIDN'T KNOW THAT. OH, MY WATCHES DO IT

70:38

ALL THE TIME. YEAH.

70:40

AGAIN, it it it's just different ways to

70:42

vary the way you look visually.

70:44

Um as That's blamer. You've got a softer

70:46

version. And then you've also got this

70:47

wonderful one they call the computer.

70:49

And computer is a wonderful

70:52

an extra thing you can do when you're on

70:53

a podcast, and someone's you you you you

70:56

experience or you hear heightened

70:57

emotion, you can also you, you, you,

70:59

you, you, you, you, you, you, you, you,

70:59

you, you, you, you, you, you, you, you,

71:00

you, you, you, you, you, you, you, you,

71:00

you, you, you, you, you, you, you, you,

71:00

you, you, you, you, you, you, you, you,

71:01

you, you, you, you, you, you, you, you,

71:01

you, you, you, you, you, you, you, you,

71:01

you, you, you, you, you, you, you, you,

71:02

you, you, you, you, you, you, you, you,

71:02

you, you, you, you, you, computer.

71:03

And computer is just one arm under the

71:05

armpit and the other one at your chin.

71:06

You go, "Huh."

71:07

One arm across and one Yeah. across And

71:08

then it's It was Some people call this

71:11

the thinker pose, right? But you can go

71:12

on this. You go, "Huh." Combine with a

71:14

head tilt, soften it. Right? Straight up

71:16

is a little bit straight. Soften it. You

71:17

go, "Ah."

71:18

Is that Is that what head tilt does? It

71:19

softens

71:20

softens it. It's like,

71:22

Okay. I, I, I, I, I, I, I, I, I, I, I,

71:23

I, I, I, I, I, I, I, I, I, I, I, I, I,

71:23

I, I, I, I, I, I, I, I, I, I, I,

71:24

And the reason they they call it

71:25

computer is I'm processing what you're

71:27

saying. I'm leaning in. I'm showing you

71:28

that I'm processing. As opposed to

71:30

sometimes we're unaware. We don't move

71:31

our face and then we just sit there and

71:32

they're talking and we're like this.

71:33

Yeah. And they don't know if you're

71:34

there. The sensitivity is

71:36

when you sense heightened emotion. Mhm.

71:39

So, if they start to get a bit

71:40

frustrated, you go,

71:42

You can show them with your body, too.

71:44

Beautiful pose.

71:45

Right? Then the the final one is

71:47

distractor, which is a pattern break.

71:50

It's an auditory and visual pattern

71:51

break.

71:52

For example, if you're on stage and

71:53

you're talking and

71:55

you've gone on a tangent. I've done

71:56

this. Maybe you've done it. And you

71:58

realize the audience, they're all on

71:59

their phones.

72:00

Instead of continuing, you can execute

72:03

distractor and do distractor to get

72:05

their attention back. Oh, I'm sorry. Oh.

72:08

I, I've gone down that tangent. Let me

72:10

bring you back. Let me use a different

72:12

analogy.

72:13

So, auditory in that there's a clap

72:14

involved. Mhm. Visual in that I'm

72:16

shooing bees. Imagine me shooing bees as

72:18

I was doing that. So, clap and shooing

72:19

bees. There's an auditory and visual

72:21

pattern break that now allows me to get

72:22

your attention back. Mhm. If you're

72:24

doing this more than once in a

72:25

presentation, you need to work on your

72:26

rehearsal process. You need to work on

72:28

you delivering the presentation in a way

72:30

that's more coherent. I guess all of

72:31

this stuff also applies to when you're

72:33

making video clips for social media. So

72:35

many of us are building personal brands

72:37

and trying to make content, but we, we

72:39

make boring, unengaging videos. Yes.

72:42

Because you come to life.

72:44

I'm coming to life visually. Yeah. What

72:46

we're seeing here is I'm coming to life

72:47

vocally and visually.

72:49

Here's where people get stuck again.

72:51

They go, "But that's not me." Yeah.

72:54

Do Do you think right now I'm I'm

72:56

watching Beast Games and I'm loving it.

72:58

It's just I'm so addicted to it. Jimmy's

73:00

doing great. And

73:01

do you think Jimmy talks like that in

73:02

his everyday life? Do you think he goes

73:04

home and he says to his partner, "And

73:05

next we're going to go to dinner. And

73:07

for dinner you're going to have three

73:09

choi- He doesn't talk like that. But he

73:10

understands that in that context, for

73:12

that medium, the message I'm trying to

73:14

communicate, I have to play my

73:15

instrument differently to achieve the

73:17

outcome that I desire.

73:19

And you're going to have to do the same

73:20

thing in your life. Whereas people are

73:21

addicted to this idea of there's only

73:22

one me. Do you know what's interesting

73:24

is I think there'll be a certain cohort

73:25

of people listening that just go, "Oh

73:27

god, this is so I know. I know. It's so

73:30

much. It's so It sounds so exhausting,

73:33

Vin, and I I just I just can't be I

73:34

can't be bothered, Vin. I can't You must

73:36

have heard this before. I've heard it

73:38

before.

73:39

And I share with them that

73:41

the idea of influence, you've got to

73:43

understand that takes work. It's like

73:44

saying,

73:45

"I want to become the best basketball in

73:47

the world, but but ah it's too much

73:48

work." So it's a deal. If you want this

73:50

If you want this

73:51

then this is how you This is how you get

73:52

it.

73:53

Yeah. The world has really changed,

73:55

especially in the last couple of years

73:56

post-pandemic, and much of our

73:57

communication now takes place on video

73:59

calls, Zoom, Google Hangouts, this kind

74:02

of thing. Yeah. How do the rules that

74:04

you've said and you've talked about

74:05

today apply or not apply to a to when

74:07

I'm doing my Zoom meetings?

74:09

Yeah.

74:10

It's even more important online.

74:14

Because the moment you sit in front of a

74:15

camera and you're not a creator,

74:19

what happens? The moment it's unnatural,

74:21

what happens to you? Because it's weird

74:22

sitting in front of a webcam. What

74:23

happens to you do you think? You lose

74:25

yourself a little bit.

74:26

Yes. Yeah. Everything drops.

74:28

All of your vocal foundations disappear.

74:30

So what do I need to be thinking about

74:31

to be effective I want to be the most

74:33

effective person on my Zoom calls, cuz I

74:34

do what worry sometimes. I do worry cuz

74:37

I have big investment meetings and stuff

74:38

with startups or founders that I'm in

74:40

the process of trying to do a deal with,

74:41

and I think, "God, if we do this on

74:43

Zoom, it might not be so good. I might

74:45

come across worse. I feel like I'll come

74:47

across better in person, so I often move

74:50

the meeting to in person. And then

74:52

sometimes it's not always convenient,

74:53

right? It's never convenient cuz you got

74:55

to drive somewhere and fly somewhere.

74:57

So, I'd rather be effective on Zoom.

74:58

Nothing will replace this. It's why I

75:00

flew here from Australia. There's

75:01

nothing will replace this. If we did

75:03

this virtually, it's not the same. But

75:04

when you have to do it virtually,

75:07

you have to give more of yourself. If

75:09

you want them to feel valued, you have

75:11

to adopt a mindset of generosity.

75:14

I'll explain.

75:15

We often think of generosity as the

75:17

first form of generosity, which is which

75:18

is money, right? Easiest form of

75:20

generosity to grasp. And then you think

75:21

about it for a bit more. You go, "Oh,

75:22

it's it's time."

75:24

Okay, cool. And then then you think

75:25

about it for more.

75:27

Often people don't think about the third

75:28

form of generosity, which is energy.

75:31

That's what the third form is.

75:33

Because right now with you,

75:34

I'm being generous with my energy. I'm

75:36

choosing to do this, Stephen. I'm not

75:38

I'm not just I'm choosing to do it

75:39

because I want to connect with you.

75:41

Because I want to be able to to to to to

75:43

share the knowledge, and I want to be

75:45

able to do this.

75:46

Whereas

75:47

there's a part of again, there's a part

75:48

of my brain that's like, "Oh, man,

75:49

you're jet lagged. You're tired. Just

75:51

Just back off a little, Vin. Who cares?

75:52

All good."

75:54

Whereas I'm now being generous with it.

75:55

And online you have to be so conscious

75:57

of that.

75:58

You have to be so much more generous

76:00

with your energy.

76:01

Because naturally when you're sitting in

76:02

front of a camera, you feel weird. And

76:04

then all of a sudden it's like my wife.

76:06

When she watches me run my classes, she

76:08

goes, "I can't be in the same room

76:10

because I feel like you're being too

76:11

much."

76:13

And I am.

76:15

Because when I'm when I'm teaching my

76:16

classes online, 400, 500 people,

76:18

I bring a much bigger version of myself

76:20

to that class.

76:21

I'm bringing a much bigger version than

76:22

this.

76:24

And then my poor wife is sitting there.

76:25

She goes, "Oh, he's he's overdoing it.

76:27

He's overdoing it." But to every single

76:29

student on that class with me virtually,

76:30

"Oh, Vin, this is so engaging.

76:33

It's so beautiful to see how much zest

76:34

you have for what you do."

76:36

And afterwards, I'm exhausted.

76:39

But it's a choice I'm willing to make

76:42

to be masterful with what I do in that

76:43

moment. Now, make sure your camera

76:45

placement is well placed. A lot of

76:47

people when they appear on Zoom, all you

76:49

see is their head.

76:51

Now, that makes you less visually

76:52

dynamic.

76:53

Whereas this is why you need the

76:54

external mic, push the laptop back,

76:56

external camera, wider lens, let them

76:58

see your whole torso.

77:00

Yeah, I love this. This is so important

77:03

and I learned this from Vanessa Van

77:04

Edwards, where you you brought her on.

77:06

Oh, yeah. Such a powerful such a

77:08

powerful concept, where it's the idea of

77:10

proxemics, where there's the study of

77:12

distances. Most people when they appear

77:14

on Zoom, they appear in the intimate

77:16

space.

77:17

And the intimate space is when your head

77:18

is right next to your partner at night

77:20

when you're doing pillow talk.

77:21

And that's how you appear on Zoom. And

77:23

when you appear that close, you feel

77:25

self-conscious, everybody else goes,

77:26

"Oh, that's a bit

77:28

Mhm. So, if you all of a sudden now

77:29

learn to appear in the personal and

77:30

social space, which means they can see

77:32

your full torso,

77:34

that people feel more comfortable, but

77:36

now you also have access to your hand

77:37

gestures.

77:38

Light yourself well.

77:40

Okay.

77:41

And something very similar. If you're

77:42

doing Zoom meetings all the time and

77:43

it's critical for you in your work, then

77:45

learn three-point lighting.

77:47

Right, three-point lighting. You've got

77:48

that going on right here. Right? And if

77:50

you don't know what it is, if you just

77:52

searched it, you'd find it. Which is

77:53

essentially three-point lighting.

77:54

You've got a key light, you've got a

77:55

fill light, and you've got a hair light

77:56

behind you. Right? Okay, so there's a

77:58

light behind you. Yes.

77:59

There's one in the side here. Yes. And

78:01

there's one in the front, is that what

78:02

you mean? Yes.

78:04

Three key lights, essentially.

78:05

So, as again, they they they technically

78:06

call My videographers teach me all of

78:08

this, where they say, "Oh, you need a

78:09

you need a key light, you got to have a

78:10

fill light, and then you got to have a

78:11

back light." At the moment I did that on

78:13

my Zoom calls, I just looked different

78:15

to every single other person who

78:16

appeared on that Zoom call. Interesting.

78:18

I'm just clearer, I'm crisper.

78:20

Right? And this is again, if you want to

78:21

take it to the next level. I want to

78:23

take it to the next level.

78:23

All right, then great. Then get a better

78:24

quality camera, too. Don't rely on the

78:26

laptop camera. Okay. Right? A lot of

78:28

people do this who are creators.

78:30

You just get a nicer webcam, minimum

78:32

1080p.

78:34

So, you look sharper, you look clearer,

78:36

and you're well

78:37

Now you look better.

78:39

Perfect. Get an external mic.

78:42

Okay. Because if you spend all of your

78:44

time working on all of these wonderful

78:46

vocal foundations and then you've got a

78:47

shitty microphone,

78:49

and then you talk,

78:50

uh you you've lost uh you're there

78:52

again. And get [ __ ] good Wi-Fi while

78:54

you're at Yes, please. Australia needs

78:56

to listen to this as well. Yeah, fiber

78:58

optic. Yeah, 100% and then all of a

79:00

sudden now, so your visual looks good,

79:02

auditory is looked after,

79:04

and and don't be afraid to bring a

79:06

bigger version of yourself.

79:08

So much of this is about identity, isn't

79:10

it?

79:11

It is. We're we're like so many of us,

79:12

including me, we're trapped in our

79:14

identity, like who we think we are. Do

79:15

you know what the one of the really

79:16

remarkable things always reminds me how

79:18

like BS our communication style and and

79:21

our identity by way of this is is just

79:23

different accents? Yes.

79:25

The fact that someone can live in an

79:26

area and they can be Scouse or they can,

79:30

you know, live in another area and they

79:31

sound completely different, like they're

79:33

from New York or something. Mhm.

79:35

It just goes to show that we're just

79:37

like it's so contagious and easy to

79:41

blend in Yes. with one's environment.

79:44

I remember experiencing a negative

79:45

experience with accent.

79:47

When I started to improve my

79:48

articulation,

79:50

and I wanted to improve my

79:51

pronunciation,

79:53

everybody around me was saying, "You're

79:55

trying to be British."

79:56

Oh, really? You try so hard to be

79:58

British. How I'm like, "No, no, I'm just

79:59

I'm just trying to improve my

80:00

articulation."

80:02

Right?

80:03

I used to slur my words all the time.

80:06

Being an Aussie,

80:07

we use so much slang.

80:09

Yeah, I was going to, but I didn't want

80:10

to.

80:12

Right? And I could I could get that to a

80:13

point where you won't even understand

80:14

what I'm saying. Yeah, I was going to,

80:15

but I didn't want to. Yeah, no.

80:17

You don't want to do it.

80:19

Right? Whereas I I didn't pronounce my

80:20

Ts.

80:21

And then when I did pronounce my Ts,

80:23

instead of saying three, I would say

80:25

free. Can I have three of those?

80:28

And that's how I used to talk. And I

80:29

didn't realize by talking like that

80:30

people were making judgments about my

80:31

intelligence.

80:33

Mhm.

80:33

And and I was like, "What? I didn't even

80:36

know this. I didn't even know that this

80:37

was happening." And all I was doing and

80:39

and again, people tried to keep me the

80:41

same because of identity. That's not how

80:43

you should sound, Vin. That the mold you

80:45

are is you're a fob, mate. What are you

80:47

doing? Why are you trying to be this

80:48

British Australian I'm And I just said

80:51

to them, "Because when I speak like

80:52

that,

80:54

it creates the wrong perception in

80:56

people's minds and then they now look

80:57

down on me as a result of that."

81:00

There are some accents that

81:02

experience more discrimination than

81:04

other other accents. They did a study in

81:07

2006. It was a survey of the Chartered

81:09

Institute of Personnel and Development

81:12

found that 76%

81:14

of employers admitted to discriminating

81:16

against candidates based solely on their

81:19

accent.

81:20

Well, we judge a book by its cover,

81:21

don't we? We have

81:23

we have that

81:24

I I have a thought, though.

81:26

My thought is and this is what I believe

81:28

is that

81:30

I don't believe accents are a problem.

81:32

I believe articulation and pronunciation

81:35

are.

81:36

Why do you think people think people

81:37

from the UK are smart? There's this

81:40

perception of it. Don't don't you get

81:41

that where you're sophisticated? James

81:43

Bond.

81:45

It's because you articulate extremely

81:46

well.

81:49

Especially the ones that make it to the

81:50

movies.

81:51

Right? The ones we see. It's because of

81:52

that and and you can have that level of

81:54

sophistication and intelligence and you

81:55

can radiate that intelligence with any

81:57

accent.

81:58

I have I have students from India who

82:00

the moment they improve their

82:02

articulation, it's beautiful. There's

82:04

nothing wrong with your accent. For the

82:05

longest time, they said my accent is a

82:06

problem. I said, "No, no, no, no. It's

82:08

not a problem. The problem is

82:10

and here here's where we go deep.

82:13

Your whole life, you've learned the

82:14

mouth movements to speak the Indian

82:16

language. Then when you go speak the

82:18

English language, you're now using

82:19

Indian mouth movements to speak the

82:21

English language,

82:23

which are the wrong set of mouth

82:24

movements to speak this particular

82:25

language, but no one teaches us this.

82:27

And I used the Vietnamese mouth

82:29

movements to speak the English language,

82:30

therefore accent and lack of clarity.

82:33

So, what did I have to do? Learn the set

82:35

of English mouth movements.

82:37

Completely changed me.

82:40

And how how did you do that? Speech

82:42

pathologist.

82:43

Oh, really? Yeah. I had to go see a

82:45

speech pathologist, yeah.

82:46

I struggled with this, Stephen, my whole

82:48

life. That's why when people look at me

82:49

now, very easy to assume, "Oh, he's born

82:51

with the gift of the gab." And the

82:52

reality I was born quite gabless.

82:55

Yeah.

82:56

And I I I share that because it is a

82:59

skill that anybody can learn. When when

83:02

you say to me, "You can't do this, you

83:03

can't do that." To me, I hear, "Oh, then

83:05

I speak with my hands in my pockets and

83:06

I'm stuck that way for the rest of my

83:07

life." Take them out. Take it out. It's

83:10

just a behavior.

83:13

Yeah, I I mean, when you told me that

83:15

your English was your third language, I

83:17

couldn't believe that. Yeah. Because

83:20

there's no remnants. There's usually a

83:22

remnants of the language you spoke

83:23

before. There's like no evidence of it.

83:26

Because this has become the primary

83:28

language that I speak the majority of

83:29

the time now. But even so, my mother she

83:33

spoke in Ni- I guess she was she's

83:34

Nigerian, so she spoke Nigerian. Mhm.

83:38

For her childhood, moved to the UK when

83:41

she was I think late teen years.

83:43

So, tw- maybe early 20s.

83:46

But there's always been the remnants of

83:48

Nigerian and she's what almost 60 now.

83:50

So, that's 40 years. Is that just

83:52

because she hasn't tried to? Well, I

83:53

think it's linked to identity. Right.

83:55

That's I don't want to lose that.

83:56

Okay. I don't want to lose that

83:57

connection. I want to lose that sound.

83:59

It's why again most people don't change

84:00

the way they sound throughout the entire

84:01

course of their life. Mhm. I'm not

84:03

saying she should because there is

84:05

something about your origin that gives

84:07

you a little bit more That's what inter-

84:09

something a little bit more interesting.

84:10

But when I look at some of the research,

84:11

it shows that in terms of employment

84:13

opportunities

84:14

I I I would love that study to be done

84:17

in a way where the people who are

84:19

speaking with accents have incredible

84:21

articulation and pronunciation.

84:23

As opposed to them speaking with poor

84:25

articulation and pronunciation.

84:27

There's a big difference. Research

84:29

indicates that individuals who use

84:30

non-standard speech patterns such as

84:32

African-American Vernacular English

84:35

often face negative perceptions

84:36

regarding their intelligence,

84:37

competence, they have worse housing

84:39

opportunities, and they have worse legal

84:40

outcomes.

84:42

Right. It's a profound It is. adverse

84:44

reaction just from how you speak. It's a

84:47

real It's a real

84:48

unfairness, like an injustice, isn't it?

84:51

It is. It is. It's It's like when I was

84:55

And then it's one of those things where

84:56

this is

84:57

It's super weird. I remember when I was

84:59

becoming a professional speaker, some of

85:00

my peers

85:02

who who were also Asian

85:04

I remember them saying to me, they said,

85:05

"Hey,

85:07

it's going to be really hard, man.

85:08

Right? Because that's for the Caucasian

85:10

man with white hair, the game you're

85:12

about to play."

85:14

And at the time I had blonde hair,

85:15

right? As an Asian guy.

85:17

And they're like,

85:20

"There's this thing called a bamboo

85:21

ceiling, Vin." And I was like, "What the

85:23

hell is a bamboo ceiling? I've never

85:24

heard of this before." And he goes, "Oh,

85:25

it's a ceiling specifically for Asians

85:27

cuz it's a bamboo ceiling. It's a

85:28

ceiling we can't get past, so we call it

85:29

a bamboo ceiling, right?" And And And

85:30

again, it's it's real, right? For many.

85:32

And I believed it to be real.

85:34

And for as long as I believed it to be

85:35

real,

85:36

I didn't try.

85:38

I didn't try to go for those gigs with

85:40

these big Fortune 500 companies. I

85:41

didn't cuz I was like, "Ah, there's a

85:42

bamboo ceiling. I can't

85:44

And I remember this quote from Steve

85:45

Martin that truly inspired me where it's

85:48

be so good they can't ignore you.

85:51

And then there was a chapter while I was

85:52

here. I said, "You know what? [ __ ] it.

85:54

There is no bamboo ceiling for me.

85:56

All right? I I I refuse to acknowledge

85:58

that there is this damn thing. I'm just

86:00

going to get so good at my damn craft.

86:02

I'm going to get so good at being on

86:03

stage. I'm going to duct tape bloody

86:04

GoPros together and learn this game

86:06

minute by minute.

86:07

And I was able to soar in my career to a

86:10

place where I never could go.

86:12

And

86:14

I had those limitations placed on me all

86:16

my life.

86:18

All these different labels placed on me

86:19

all my life, Steven.

86:21

And when I choose to believe in them,

86:23

they had so much power over me.

86:25

And when I

86:26

chose not to at times,

86:29

some of them weren't even real.

86:31

And I was creating myself by speaking

86:32

about them all the time.

86:35

And I couldn't believe where I was able

86:36

to go with my speaking career.

86:38

The stages I was able to get on, these

86:40

companies I was able to work I said I

86:41

said this is this even real?

86:43

Do they know I'm from the northern

86:44

suburbs of South Australia, Adelaide?

86:47

It's wild that you went from not

86:48

speaking the language to being paid

86:51

millions

86:52

to speak the language and to teach the

86:54

craft. and to teach other people how to

86:56

speak it. Yeah, that's My best friend

86:58

says that all the time. He goes it's the

86:59

most hilarious thing in the world.

87:01

And I hope that

87:03

becomes a point of inspiration.

87:05

That it doesn't matter if English is

87:07

your only language, second, third,

87:08

fourth, or fifth. These are just a

87:10

series of behaviors that anybody can

87:12

learn. And if this is what you want.

87:13

Actually, it's even more extreme cuz you

87:15

were bullied for not being able to speak

87:17

the language. So much so that you had to

87:19

move to five different schools. And now

87:23

you earn millions from speaking the

87:24

language

87:26

and teaching others how to speak it.

87:28

Probably some of the same people that

87:29

would have bullied you.

87:31

Yeah, I actually had some of them reach

87:33

out which was crazy. It was crazy.

87:36

What was the redemption arc? Yeah, well

87:37

there was a there was a bully that stole

87:39

a bike from me

87:40

and broke my heart. My mom and dad

87:42

worked for months to buy me that bike.

87:44

It was 280 Australian dollars which was

87:46

huge during the 90s. It was an

87:47

incredible BMX bike with stunt pegs and

87:49

everything.

87:50

And a bully found out where I lived and

87:51

stole it and reached out 25 years later

87:53

to apologize.

87:55

Did you ask him for a [ __ ] I thought

87:56

he was going to give me that [ __ ]

87:58

bike back, but he didn't. And what was

87:59

crazy was it was so beautiful because

88:03

because of

88:04

the good vibes I've been able to put

88:06

out. Mhm. He saw who I had become. And I

88:08

thought it was so man of him. I

88:10

respected him so much for that. And I

88:12

think a part of me needed it, too. Where

88:14

he reached out and said, "Hey, man." He

88:16

said, "I'm I'm so sorry." And I said,

88:17

"Hey, I'm I I can't thank you enough for

88:19

this."

88:20

Because there's been pain in my heart

88:22

that I haven't been able to resolve.

88:24

And and you've just resolved you've just

88:25

resolved some of that for me when you

88:27

apologized and said sorry.

88:29

Because my mom like again, it was just

88:30

so meaningful to me that bike.

88:32

You know, and it was And again, I just I

88:33

was so happy. I was so blown away that

88:35

he apologized.

88:38

You know, it was it was really

88:38

beautiful. When dealing with people like

88:41

bullies, workplace bullies, people that

88:43

are insulting you or are patronizing

88:46

you,

88:47

what is the best technique

88:48

conversationally to disarm them or to

88:52

you know, to stop to stop them from

88:53

doing it or to come out on top per se,

88:55

whatever that might mean?

88:57

The simplest version of that for me is

88:59

to use

89:01

improvisation. Yes, and.

89:03

And instead of disagreeing with you,

89:05

I will humorously agree with you. And

89:07

again, I'm not sure if this is the best

89:09

thing in the world people should do, but

89:10

I I diffuse this very simply because

89:12

I've had it happen to me all my life.

89:14

Where they they say to me and then it

89:15

just it doesn't give them a leg to stand

89:16

on. They go, "Oh, you're an idiot." I'm

89:17

like,

89:18

"Yeah, I'm I'm I'm a bit clumsy at

89:20

times. I know that."

89:22

And they don't know where to go with

89:23

that after that.

89:24

Or they go, "Oh, yeah, and and and

89:25

you're stupid." You get You know what? I

89:26

I I've done so many stupid things in my

89:28

time as an entrepreneur. I I If you've

89:30

seen some of it Oh, I hope you haven't

89:32

seen all of it.

89:33

What's the yes, and technique? The yes,

89:35

and is just when you acknowledge what

89:37

they're saying and you're just building

89:38

on top of it, right? It's like, "Yes,

89:40

and you're right. Sometimes I can be a

89:42

bit bit of an idiot." It It requires you

89:44

to remove your ego, though.

89:45

Because

89:46

again, and you have to be okay with that

89:48

because we're all flawed human beings.

89:50

Aren't you letting them win, though, in

89:52

that situation? It depends on how you

89:55

define win. To me, I'm just not going to

89:57

be hooked into this. Whereas before, I

89:58

would defend myself.

90:00

I'm like, "Oh,

90:01

what have I done that made you think

90:02

that?" But I'm not interested.

90:04

If you're not in the I love this quote

90:06

from Brené Brown where she says, if you

90:08

it's I think from Theodore Roosevelt, if

90:09

you're not in the arena with me,

90:11

I'm not really that interested in your

90:13

feedback.

90:14

What if you I'm in Dragon's Den.

90:16

Okay. I'm in Dragon's Den,

90:18

there's 100 pitches a year. They come

90:20

into the Den, five of us dragons here.

90:23

We're interrogating them. We're asking

90:25

them difficult questions.

90:27

Based on what you know about

90:28

communication, how should they handle

90:31

our

90:32

critiques and our challenges? Is it that

90:35

yes and thing? Because what's the

90:37

opposite of yes and? The opposite of yes

90:38

and is yes but.

90:40

Right? And and the classic scenario is

90:43

if you said something to them simple as

90:45

and I remember sharing this with one of

90:46

my clients where I saw in their calls

90:48

when people were

90:50

arguing with them about their prices,

90:52

they would say, yes but the reason we're

90:53

more expensive is because we spend a lot

90:55

more in R&D and we update our software

90:57

all the time. So all of a sudden when

90:59

you say yes but, you're taking your

91:00

conversation to a negative direction.

91:03

But means whatever you say, I'm going to

91:05

negate that and I'm going to give you my

91:06

version of reality. Whereas when you say

91:08

yes and, the same thing can you could

91:10

you could critique them and say, oh I

91:11

think your services are too expensive.

91:13

Yes and Steven, the reason for that is

91:14

because we invest heavily

91:16

in research and development. So all of a

91:18

sudden when you say yes and, you're

91:19

taking it in a positive direction. You

91:20

say yes but, you're taking it in a

91:22

negative direction.

91:24

One, we're going to build upon this and

91:25

we'll work through this.

91:26

One, I'm negating what you're saying.

91:28

And I'm just going to share and force my

91:30

version of my reality.

91:32

So it's a simple technique in the world

91:34

of It's effective though. I see it in

91:36

the Den all the time. I see when my

91:38

fellow dragons will be like

91:39

interrogating someone and I'm watching

91:41

and I watch some of them. They go, yeah

91:42

but but but and they just get the

91:44

person's back up. Like they just it's

91:46

like it becomes this real antagonistic

91:48

exchange and it reminds me of Tali

91:49

Sharot who's a neuroscientist that was

91:51

on my podcast who told me they did

91:53

studies where they put two people in

91:54

these like brain scanners and they got

91:56

them to agree and agree and agree and

91:57

scan their brains. And when they agreed,

91:59

their brains were illuminated. Then in

92:00

the next round, they got them to

92:01

disagree at a certain moment. And when

92:03

they disagreed with each other in these

92:05

brain scanners, their brains basically

92:06

shut down because they'd gone into They

92:09

It's almost like you could When I say

92:11

shut down, it's like the lights went

92:12

out.

92:14

Um and so she taught me this law that I

92:16

wrote about, which is called never

92:18

disagree. When you say that, people go,

92:20

"Never disagree?"

92:21

make sense.

92:21

It doesn't make sense.

92:23

That's what yes and is so good for.

92:24

Is even if you say something negative,

92:26

it's all right. Even if you say that

92:28

your content sucks.

92:29

Yes, and I know sometimes we put out

92:31

content that just misses the mark. I'm

92:33

human.

92:34

And then there's no fire now because

92:36

we're not creating the friction to

92:37

create a fire.

92:38

And I I I I again

92:40

take that path because

92:44

I'm just not interested in

92:46

just arguing for blatant argue. I'm just

92:48

not interested in that.

92:50

The other thing that people struggle

92:51

with a lot, and we talked about it a

92:52

tiny little bit earlier on, is starting

92:55

conversations and small talk.

92:58

It's difficult. I think it's becoming

92:59

increasingly more difficult as we become

93:01

more sort of digitalized in our lives.

93:03

It requires so much courage.

93:05

I feel that starting a meaningful

93:07

conversation requires a lot of courage.

93:09

How do This sounds like a crazy [ __ ]

93:11

thing to say on a podcast in 2025. How

93:13

do we start a conversation with another

93:14

human being? Is there like a I've got a

93:16

favorite I've got a favorite technique

93:18

that I use.

93:18

Okay.

93:19

And it requires courage. So you have

93:20

been warned. It requires courage.

93:22

And it's a game simple game called high

93:24

low buffalo.

93:26

High low buffalo. I love this game. Oh,

93:27

you're not aware of this. Again, because

93:29

you haven't played in the world of

93:30

improv.

93:31

High low buffalo. High is something

93:32

that's going great for you. Low,

93:34

something that's not so great for you.

93:35

Buffalo, something interesting about

93:36

you.

93:37

Now, there's a reason why this game is

93:39

so great.

93:40

It's great because if I play high low

93:42

buffalo and you play high low buffalo,

93:43

and we'll play it in a second. Are you

93:44

game to play? Yeah. Okay. Then what

93:46

we're doing is we're creating something

93:48

called conversational threads.

93:50

Let's play first. So do you want to go

93:51

first or do you want me to go first? You

93:53

go first. Okay, sure. High.

93:55

I'm doing the Diary of a CEO podcast.

93:57

This is pretty awesome. So, I love that

93:59

about this is like this is amazing for

94:01

me. This is a big high for me. Low?

94:04

I'm really struggling with what is

94:06

enough in this chapter of my life and

94:08

how much I should pursue building my

94:10

business, how much I should grow it. I'm

94:12

really struggling with that enough

94:13

component. And something interesting

94:15

about me

94:16

is I have three alpacas.

94:19

And I live on an acreage.

94:21

Gosh, that's crazy.

94:23

I've got to be alpacas.

94:26

So, that's got to be alpacas.

94:28

Whatever you like. I've got a dog called

94:29

Pablo. Yeah, there you go.

94:31

You're overthinking it. Don't overthink

94:33

it. Give it a go.

94:34

Hi, I'm really enjoying this

94:35

conversation and I'm learning a lot,

94:37

which is amazing. Low, I haven't been

94:41

working out in the gym

94:42

as much as I want and I'm concerned that

94:44

my like balance is off because I'm

94:46

recording a lot and things are out of

94:47

whack and I'm trying to work in the

94:49

evenings and that's a struggle trying to

94:51

squeeze my relationships in there as

94:52

well.

94:53

Um random interesting thing, uh

94:56

I'm training for a marathon that I

94:59

haven't signed up to yet. That's

95:00

incredible. I didn't know you were going

95:01

to do that. That's incredible. That's

95:03

not as good as alpacas.

95:04

And and definitely wasn't as good as

95:05

alpacas.

95:07

However, that's great. Okay. When you

95:09

have the courage to do this do this with

95:10

someone now, I've given you three

95:12

conversational threads that you can pull

95:13

on. Do you say it to them that we're

95:15

going to do high low buffalo?

95:16

I play this game with people I meet that

95:18

I want to connect with.

95:19

Okay. This is not if I'm on the bus and

95:20

I'm talking to someone. No, because

95:22

that's generally small talk and if you

95:23

don't want to connect with the person,

95:25

doesn't make sense.

95:25

But what if I'm in an elevator? I'm in a

95:27

social setting. I'm at a networking

95:29

event. Well, the game I just gave you is

95:30

different. The game I gave you is a game

95:32

that you play with a colleague you've

95:33

been working with for the last 4 years,

95:35

but you barely go beyond high. Okay.

95:37

Right? Because and we'll stick to that

95:39

and then I can share with you the other

95:40

one. But to me, what's powerful about

95:41

that game we just played is we all have

95:42

people The reason people hate their work

95:44

so much is because they don't feel

95:45

connected.

95:46

And it's because they're not having

95:47

conversations at work. It's because they

95:49

don't feel a sense of connection with

95:50

their team members. So, to me, when you

95:52

are courageous enough to play this game,

95:54

say you've been with working with Susan

95:55

for 12 months,

95:57

and you you always see each other in the

95:58

lunch room, but you never you just just

96:00

sit down with Susan and go, "Susan, I

96:01

know this is a bit crazy. Listen to a

96:04

guy named

96:05

Vin on Diary of a CEO. He said, "If you

96:07

want to connect with someone and you

96:08

care about the connection, play a game

96:09

called High Low Buffalo. Are you game?"

96:11

Play. And just do what we just did.

96:12

Because all of a sudden now, I've given

96:14

you three threads,

96:15

right? Excited to be here. Also,

96:18

struggling with enough. And then also

96:20

share with you I've got three alpaca as

96:20

I live on an acreage. There are three

96:22

things that you could choose from what

96:23

you're interested in asking me about.

96:25

You just gave me three things. I'm also

96:27

very conscious about health and I

96:28

haven't been that great with it, too.

96:29

So, all of a sudden we can I've got

96:31

three threads to choose from. What's the

96:32

opposite of that? Did you watch the Mr.

96:35

Beast? Oh, I I haven't. Who's Mr. Beast?

96:37

Oh, that that's cool.

96:39

All right. I'll see I'll see you in the

96:40

meeting at 2:00. I'll catch you then. No

96:41

worries. Because you've taken your shot

96:43

in the dark and you've given one thread

96:46

and it just didn't hit. Whereas I'm I'm

96:48

giving myself three chances here.

96:50

I'm giving three opportunities for a

96:51

conversation to spark, but in actuality,

96:53

there are six threads here.

96:55

Because there's three from me, there's

96:56

three from you.

96:57

I'm going to roll around the office when

96:58

I get back to London and I'm going to

96:59

ask people for some High Low Buffalo.

97:00

And just and because all of a sudden,

97:02

that requires vulnerability. Yeah. That

97:04

requires something you're excited about.

97:05

And it's also something interesting. You

97:06

didn't even know I didn't know you were

97:07

going for a marathon, man. That's

97:08

awesome.

97:09

Right? You should sign up for it.

97:11

Yeah. Yeah. You should sign up. What's

97:12

stopping you?

97:14

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97:16

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97:18

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97:19

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98:18

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98:19

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98:22

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99:19

Let me know how you get on.

99:21

Small talk is so critical. I was reading

99:23

a study that said 55% of relationships,

99:25

both professional and personal, are

99:27

formed through small talk and casual

99:29

interactions. A study done by the

99:31

University of Oxford.

99:33

And it says that 80% of conversations in

99:35

the workplace involve some form of small

99:37

talk. That's Harvard Business Review. If

99:39

I want to be a master at small talk, is

99:40

there anything else that I need to know?

99:43

I really struggle with small talk.

99:45

3 2 1, I tell my students, 3 2 1, which

99:48

is three steps,

99:50

two types, or the one thing.

99:52

So, just have that in the back of your

99:53

head. There are three steps to

99:54

something, there are two types of

99:56

something, or the one thing is. So, when

99:58

someone's talking to you, you want to

99:59

keep it fairly brief, and you want to

100:00

kind of minimize that small talk, and

100:02

you know, you don't want to turn it into

100:03

big talk. They'll talk to you about

100:04

something, and you go, "The one thing

100:06

about building a personal brand is X Y

100:08

Z." Or just X. Right? So, you go, "The

100:10

one thing about personal branding, if I

100:12

could share with you now, is the

100:13

importance of being consistent."

100:15

Hey, so good to meet you. Let's take a

100:17

quick selfie. And then you go,

100:19

So, again, you have that framework in

100:20

your head. Whereas before, when people

100:22

ask me, "Evan, what's What should I do

100:23

with my communication skills?" I got

100:24

stuck in the trap of, "Oh, man,

100:27

I've just heard you talk. There are so

100:29

many things that I can tell you. I can

100:30

tell you immediately now, there are

100:31

eight things you probably should start

100:32

focus on in this sequence."

100:34

But then now it turns into something I

100:35

don't want it to be.

100:36

So, now I have that framework, I just

100:38

think, "All right, so, in response to

100:40

this, can I go down the three steps to

100:42

what they're saying? The two types of

100:44

what they're saying, or the one thing

100:45

about what they're saying is this." And

100:47

do you think I should have some

100:49

nuggets? Nuggets. Some questions in my

100:51

back pocket that I roll out frequently.

100:53

Some pre-prepared small talk things that

100:55

aren't Have you seen the weather? Yeah,

100:57

yeah, yeah, yeah. You should.

101:00

And and these are important, and and you

101:01

can create your own. I mean, I love the

101:03

what do you do in your free time. I

101:04

really enjoy that question, cuz it opens

101:06

up so many doors to so many interesting

101:08

things that people do.

101:09

As opposed to them telling me what they

101:10

do for a job. Because we've heard this

101:12

many times before. When someone asks you

101:13

what they do for a living, I'm trying to

101:15

understand where you are in the status

101:17

hierarchy.

101:18

Right? So, I love what do you do in your

101:19

free time. I I I genuinely love that

101:21

question. And have a list of three or

101:23

four questions.

101:25

Mhm. Just have them in your back pocket.

101:27

That framework of 3 2 1 though, that

101:28

allows you to get out of that small talk

101:30

in a brief manner.

101:31

They'll ask you a question about

101:32

personal branding. Oh, there's there's

101:33

two types of personal branding. Oh, hey,

101:35

the three steps to personal branding are

101:36

Oh, hey, the one thing about personal

101:37

branding is

101:38

Hey, good luck. So good to see you.

101:40

Let's take a quick selfie.

101:42

Is there an art to having a difficult

101:44

conversation? So, say someone has been

101:48

always interrupts me at work.

101:52

And I and I I need to

101:53

why it happens though? Why?

101:55

Because of low levels of physical and

101:57

low levels of vocal presence.

102:00

If

102:02

you know, if I talked to you like this

102:03

and I've got to show really good try to

102:05

deal with you and um

102:06

it's so easy to

102:08

interrupt this person. So, you have to

102:10

you have to fix that at a foundational

102:12

level. You have to increase your vocal

102:14

presence. You have to increase your

102:16

physical presence because it's

102:17

infinitely harder to interrupt this

102:19

version of Vin as opposed to the version

102:21

of Vin you just experienced before.

102:23

That's the first thing I would say. At a

102:24

foundational level, that's what you want

102:26

to fix.

102:27

And again, that's to do with volume,

102:28

that's to do with hand gestures, power

102:30

sphere, all the things we've spoken

102:31

about. And by leveling that up it's much

102:34

harder to interrupt this person.

102:36

interrupt this guy. It's harder.

102:38

Yeah. Yeah.

102:39

Whereas all of a sudden people aren't

102:41

aware of that and they think, oh, people

102:42

interrupt me just because people are

102:43

rude. No, no, it's because you haven't

102:45

indicated that you are you're taking the

102:48

floor right now. This is why I say to

102:49

people who get interrupted all the time.

102:51

All right, here's a simple another

102:52

simple strategy. If everyone's sitting

102:54

around a team meeting stand when you're

102:56

about to deliver your point.

102:58

Because when you stand, you now have

102:59

more physical presence.

103:01

So, all of a sudden people won't

103:02

interrupt you as long as you're standing

103:03

because I'm still talking.

103:06

The biggest objection people have to the

103:07

pause is they say, oh, but if I pause,

103:09

people interrupt me. Not if you're

103:10

standing.

103:12

If you're standing and you pause, it's

103:13

clearly a pause for effect. I'm still

103:15

taking the floor.

103:17

Right? So, so there are so many other

103:18

things you could do to prevent it from

103:20

happening. You can even prime the

103:21

conversation. If you know there's a

103:23

serial interrupter

103:25

Sorry. I do this sometimes.

103:27

If there's a serial interrupter in your

103:29

environment and I was I'm at myself

103:30

there

103:32

I don't interrupt because I want to be a

103:34

a jerk. Sometimes I feel like, "Oh, I

103:36

want to add value." And and that's I I

103:37

want to give them the benefit of the

103:38

doubt. That's what most of them want to

103:39

do. But then there's the 1% that are

103:41

just serial interrupters. I just always

103:43

I always I want to take the floor. They

103:44

don't respect you. They don't respect

103:46

you. Yeah, I want that floor.

103:49

That

103:50

very difficult. You have to have a

103:52

private conversation with them outside.

103:53

But to the 99% of people who are

103:55

interrupting because they want to add

103:56

value, you just need to prime the

103:57

conversation. You just need to say,

103:59

"Hey, look, to to everyone in the team,

104:01

I want to share my idea. If you give me

104:03

5 minutes, at the end of it, I would

104:04

love to ask for your input. But I'd love

104:06

to share my idea completely and wholly.

104:08

Is that okay?"

104:09

And I just get them all to agree.

104:11

And if they do

104:12

butt in after I've said that, I can let

104:14

them say the thing and I'll go, "Thanks,

104:15

Stephen. I'm still sharing the idea.

104:17

I'll come back to your question in a

104:18

moment." And then you have to reclaim

104:20

your land. Do you think you have to

104:22

mirror someone's You know, you talked

104:23

about these five foundations. Am I meant

104:25

to mirror yours to relate and resonate

104:27

with you?

104:28

It's one of the fastest ways to build

104:29

rapport with someone.

104:31

We We learn about it through body

104:32

language. I think a lot of people

104:34

understand the concept of matching and

104:35

mirroring when it comes to body

104:36

language, right? If you come to someone

104:37

and you want to build rapport quickly

104:39

and they've got big body language, if

104:40

you do the same, then it will help them

104:41

feel more connected to you, right?

104:43

People rarely think about it with their

104:44

voice.

104:46

And that's the same thing. The years of

104:47

going on stage and speaking, I've had so

104:49

many people come up to me where if

104:50

Imagine someone comes up to me, they're

104:51

like, "Oh, hey, Vin. That was an amazing

104:53

keynote." And I took that same energy of

104:55

Vin on stage to go, "Oh, thank you so

104:56

much for coming up. Hey, thank you. I

104:57

appreciate it." You freaked the hell out

104:59

of them, right? So, instead of that, I

105:01

match and mirror their vocal

105:02

foundations. I'm like, "Oh, hey, thank

105:04

you so much for coming up. I know it's a

105:05

bit scary to sometimes meet us, but you

105:07

know, when we fart, it still smells.

105:09

Hey, thank you so much for coming up and

105:10

connecting with me."

105:12

The idea is you don't stay there,

105:13

though. Mhm. You meet them where they

105:15

are, and then you take them to where you

105:17

want to go. So, I'm meeting them where

105:19

they are, so they're comfortable and we

105:20

build rapport and connections. I'm like,

105:21

"Oh, hey, so good to have you come up.

105:22

Thank you so much." And And hey, if you

105:24

if you took a moment for a second,

105:26

what was your favorite part?

105:28

What did you really connect with when

105:29

you were talking to me?

105:30

So I met them where they are and then I

105:32

slowly bring them to where I want to go.

105:35

And it happens like magic.

105:38

Where you will see them slowly come out

105:40

of their shell a little more.

105:42

You've got to meet them where they are

105:43

first. To build that rapport, I've heard

105:44

you talk about this thing called FORD.

105:47

Yes, F O R D. We're talking about

105:49

family, occupation, recreation, and

105:51

dreams. And what's the context there?

105:53

Well, it's these are the points of

105:54

conversation that I could talk about if

105:56

I wanted to engage with that person for

105:57

a longer period of time. Instead of just

105:59

thinking about what they do, that's what

106:01

I always used to do. I always used to

106:02

think about career, occupation. Oh, what

106:04

do you do? I tend to default to that

106:06

when I was in the keynote speaking

106:07

career. But then FORD is just a

106:08

wonderful acronym to go, well, there's

106:09

so many other things we could talk

106:10

about.

106:11

There's so many other things we could

106:12

talk about, right? I could talk about

106:14

family, recreation, occupation, and your

106:16

dreams.

106:17

And why does having a a broader set of

106:20

things to talk about cause more

106:22

resonance and connection?

106:23

Because that interaction feels different

106:25

to every other one. Okay. Otherwise, it

106:27

always feels like occupation. It's

106:28

always about occupation.

106:30

I I I just love having extra things to

106:32

be able to go to. Like the dreams,

106:33

again, I I love asking people that

106:35

question. I love watching there's a

106:37

gentleman named Simon Sinek who who's

106:39

been able to own the brand of what is

106:40

your dream, right? It's such a powerful

106:42

question.

106:43

And it causes people to pause and think,

106:45

and what is my dream?

106:47

And sometimes can lead to pain,

106:48

sometimes leads to wonderful

106:49

conversations.

106:51

There's something about the depth of the

106:52

question, I think, as well. They're just

106:53

like It hits people. Yeah. It hits

106:55

people.

106:56

Especially the vulnerable thing. When

106:57

you start saying that you were

106:58

struggling with too much. Yeah.

107:01

There's something that changed in me. I

107:03

was like, oh. Yeah.

107:05

He's human.

107:07

That's why how I love buffalo so

107:08

powerful.

107:09

Is because and that's why I say it

107:10

requires courage.

107:12

Because I know that the moment people

107:14

heard me say that, they they they clench

107:15

their butt cheeks. They're like, uh no,

107:17

I don't really want to do that.

107:19

But the moment you do it,

107:21

it changes everything.

107:23

It shows I'm human, shows I struggle,

107:24

shows I've got things that aren't going

107:25

that well.

107:27

You know, when we um had the

107:28

conversation on the podcast with Vanessa

107:30

about body language, one of the things

107:31

that I saw in the comment section was

107:33

people pointing out that in different

107:35

cultures Yes. different rules apply.

107:37

Yes. It's kind of what I was saying

107:38

earlier about being British. We're a bit

107:40

more conserved.

107:41

Yeah. Do you need to sort of overlay all

107:42

this advice with cultural nuance? 100%.

107:46

A motivational speaker from America

107:47

coming to Australia doesn't work well.

107:50

Cuz if they they come to Australia like,

107:51

"Oh, get on your feet. Let's start" Like

107:53

Australians are very skeptical like

107:54

those in the UK and we kind of sit back.

107:56

We're like, "Yeah, no, mate. We just

107:57

started.

107:58

We're not doing that just yet." And

107:59

that's why when American speakers come

108:00

to Australia they're like, "Oh, they're

108:01

so

108:03

It takes them a long time to get into

108:04

it." Cuz we're so skeptical in Australia

108:06

too, right? I think we we kept that as

108:07

we went to Australia from the UK. And

108:10

there's still that So so you've got to

108:11

be sensitive to that.

108:13

And before you go and speak in a certain

108:14

country, I think it's very important to

108:16

go, "Right, what are the cultural

108:17

norms?" And expose yourself to the I've

108:19

made mistakes before.

108:20

And I've I I I've done the ultimate

108:22

mistake.

108:23

I went

108:25

There's a bit in my keynote where I say

108:26

I told my dad I wanted to leave

108:28

accounting and become a magician. And my

108:29

dad said, "What the hell? You want to be

108:31

the Harry Potter?" Right? So I so I

108:33

So I play, right? I play a little bit

108:34

with the voice.

108:36

And then I went to I went to Asia

108:38

and I did the same accent. No one

108:39

laughed.

108:41

And I went

108:42

right.

108:43

No sensitivity there. I I I didn't

108:46

realize it that well A, they didn't find

108:48

it funny cuz I was like, "Oh,

108:50

Yeah. I was sweating bullets and then

108:55

they start to slowly realize, "Oh, he's

108:56

taking the piss."

108:58

Oh, and then the audience turns against

109:00

you.

109:01

I've done it wrong many times before.

109:02

I've done it wrong as many And again,

109:03

that's how you learn, but people don't

109:05

want to learn that way anymore. They

109:06

don't want to pay the price of failure.

109:07

But it's the only way you learn.

109:10

And and so many people

109:12

hate hearing their own voice. They do. I

109:15

remember the first time I heard my own

109:16

voice I couldn't believe it. When I was

109:17

recording those little cassettes back in

109:19

Plymouth when I was a kid. Do you know

109:20

why? No.

109:22

It's because

109:23

when you hear your own voice, you're

109:25

hearing the vibrations through bone and

109:28

muscle muscle tissue.

109:29

You're hearing those vibrations. So,

109:32

they sound deeper, more resonant to you.

109:33

So, when you hear your voice, you're

109:34

like, "Ooh, I sound like Barry White."

109:36

So, you think you have this deep, rich

109:38

voice because you're hearing it through

109:39

a different medium.

109:41

Whereas, when you open your mouth and

109:42

you speak to another person,

109:43

the medium is not muscle or bone, it's

109:45

through air.

109:47

So, it's less dense. So, it sounds

109:49

high-pitched. So, one of the main

109:51

reasons people hate it immediately is

109:52

they go, "Ah, what Why do I SOUND WHY DO

109:54

I SOUND like this?" Whereas, in actual

109:56

reality, it's because it's going through

109:57

a different medium. One's going through

109:59

bone and one's going through muscle. The

110:01

other one's going through the air. So,

110:02

this is why I thought I could sing. And

110:03

then when I recorded myself singing and

110:05

I played it back, I was dreadful.

110:06

Made the same error.

110:07

I couldn't believe it. I thought

110:08

something was wrong with the recorder.

110:09

Yes. And that's what happens to

110:10

everybody.

110:11

And it's also the same thing with why

110:13

why people hate themselves on camera.

110:14

It's because you see yourself in the

110:15

mirror.

110:16

And you see yourself the way you see

110:19

yourself in the mirror. Then you see

110:19

yourself on camera and it's flipped the

110:20

other way and you go, "Whoa. What I

110:22

don't look like that. Why is this part

110:23

of my face look different?" Well, it's

110:25

because

110:26

that's what everybody else sees, but

110:27

you've been looking at yourself in the

110:28

mirror your entire life. You've been

110:29

listening to yourself through bone

110:30

tissue and muscle your entire life. So,

110:32

how do I overcome that? Huh.

110:34

Desensitization.

110:36

You have to listen to yourself Do you

110:37

still care about your voice? Do you

110:38

still listen to it? Yeah, you don't care

110:40

anymore. You love the sound of your

110:41

voice now, don't you?

110:42

I wouldn't say I love it, but I'm I'm so

110:44

used to it. It doesn't make me cringe

110:45

anymore. Because you've desensitized.

110:47

Yeah. Because you're now hearing what

110:48

other people hear. And you And again,

110:50

that's why you should record videos of

110:52

yourself.

110:53

And I still think that record and review

110:55

thing, if that's the one thing you do

110:56

after this,

110:58

it's going to If you pick three things

110:59

to change after you do that process,

111:01

it's going to radically shift the way

111:02

you come across when you speak.

111:05

You Imagine you are only three changes

111:07

away from completely transforming.

111:10

That's all that it takes. I've seen my

111:12

students do this time and time and time

111:13

again and and I I I wish I was able to

111:15

show you in these video examples when

111:17

all of a sudden they just shift more

111:19

melody, more volume, larger body

111:20

language. It's a different human being.

111:24

It's crazy. And again, I'm not saying be

111:26

that all the time.

111:28

It's now you having gears, right? It's

111:30

like a car.

111:31

Most people just one gear. And I'll

111:33

bring that one gear, that one

111:34

communication style to every

111:36

interaction.

111:37

Why is that not effective? Do you think

111:39

this whole introvert extrovert thing is

111:41

[ __ ]

111:42

I asked my vocal teacher this and I said

111:46

like what's the what what's what's the

111:47

difference? And and she asked me this

111:48

question in return where she said

111:50

that pianist you saw at the concert I

111:52

took you to

111:54

if they're an extrovert, how would it be

111:56

different when they play the piano?

111:58

And if they're an introvert, how would

111:59

it be different?

112:00

As a I've no idea. She goes, it's the

112:01

same thing.

112:03

Just you're playing your instrument. The

112:04

only difference between introvert and

112:05

extrovert is an introvert, they lose

112:07

energy from social interaction. So you

112:09

should have to be highly diligent. Uh

112:10

you have to be highly diligent when

112:13

you're expending that energy and you're

112:14

playing the music for people. You have

112:16

to be extremely diligent. Whereas those

112:17

who are extroverts, they can play it for

112:19

a longer

112:20

extended period of time.

112:22

So again, for an extrovert, it's just

112:23

about choosing when you do that.

112:24

Choosing when you play beautifully.

112:27

As opposed to oh, I'm an I'm an

112:28

introvert. I I I I should just talk like

112:30

this then because I'm an introvert. He's

112:31

like, what?

112:32

Really?

112:36

Social anxiety.

112:38

Some people do have like severe social

112:40

anxiety.

112:41

Um so many of the thing they might have

112:42

clicked on this conversation because

112:45

they're interested, but they have no

112:46

belief in themselves that they could

112:48

ever change because they literally their

112:49

body

112:50

goes through almost like a panic attack

112:52

when they're in these social situations.

112:53

What do you say to those people?

112:55

It's

112:57

the slow process of desensitization.

113:00

It really is. I I I I find it. Exposure

113:02

therapy, yes. I find it I and I was

113:05

that.

113:06

I mean, the whole reason the only reason

113:07

I learned magic in my life was because I

113:09

felt like I had no value.

113:11

And I had to go learn a whole craft to

113:14

have value so that I could be amazing

113:15

because by myself I'm not amazing.

113:18

That's why I learned magic because I

113:20

felt like I wasn't amazing. And then

113:21

when I had this amazing thing, then

113:22

everyone thought I was amazing. I was

113:23

like, "Oh, I'm amazing now." But then

113:25

one day I forgot my cards at school and

113:26

then

113:27

all of a sudden I went home and and I

113:28

had some social interactions. I went,

113:29

"Oh,

113:30

I'm not amazing."

113:33

What I'm trying to say here is

113:34

instead of

113:36

picking something like magic and then

113:37

using that as a crutch because I did.

113:40

And then in every conversation with you,

113:41

I would have to do magic with you first

113:43

before I do anything else.

113:45

Because if I didn't, I I don't feel

113:47

confident. Now I feel like I'm I have

113:49

nothing to give.

113:50

So to me

113:52

this is why I push communication skills

113:53

so much.

113:55

Let me share with you a story. Let me

113:56

let me give you a little bit of context.

113:58

When I was 13, I went to year eight

114:00

camp, freshman camp.

114:02

I had a really good friend at the time

114:04

named Kevin.

114:05

I saw him playing ukulele around the

114:07

fire camp.

114:08

And for the first time I saw Kevin talk

114:10

to girls. Me and Kevin bonded over the

114:12

fact we would never talk to girls

114:13

because I couldn't do it, he couldn't do

114:14

it and we bonded over that. That night

114:16

he broke that

114:17

that trust cuz he was talking to girls

114:19

and he was playing his ukulele and he

114:20

was amazing. And I felt so pissed off at

114:22

him. I ran back to the cabin.

114:24

And the next morning I went, "Oh,

114:26

the only friend I have here is now

114:27

talking to girls." And And then the next

114:29

morning I see him

114:30

at the breakfast table by himself. I was

114:32

like, "What?

114:33

This guy was the bee's knees last night

114:35

and now he's by himself. What the

114:36

freak?"

114:38

And I didn't understand that for the

114:39

life of me.

114:40

And then I experienced it in my life

114:42

with cards.

114:43

When I have a pack of cards, I could

114:44

talk to anyone.

114:45

But then when I didn't have my cards, I

114:46

couldn't talk to anyone. I had crippling

114:47

social anxiety.

114:49

And I went,

114:50

"Oh,

114:51

this is what we call contextual

114:52

confidence."

114:54

Oh, interesting. So in certain contexts,

114:57

I'm more confident. Even the people

114:58

you're talking about who are anxious,

115:00

there are certain contexts where they

115:02

are contextually confident

115:04

and they light up. There's a certain

115:05

topic that if someone talks about it,

115:07

that they might think of themselves as

115:08

being a bad communicator, but because

115:09

that topic comes up, they now are a

115:10

great communicator.

115:12

Right? So, then the idea of contextual

115:13

confidence led me to really working out

115:16

that communication skills is such a

115:17

critical skill set. Why?

115:19

Because if I master the use of my voice,

115:21

if I master the use of my body language,

115:23

I master the ability to storytell, can I

115:25

leave my voice at home?

115:27

Can I leave my body language at Can I

115:28

leave my ability to storytelling and

115:30

connect with other people at home?

115:32

You can't.

115:34

Now you have this ability that follows

115:36

you everywhere you go, meaning you

115:38

become contextually confident in every

115:39

single area of your life.

115:42

Do you get tired when you go home? Yes,

115:44

100%.

115:47

I can imagine cuz you are high energy.

115:48

Because I choose to give. Yeah.

115:51

I I I'm I'm consciously choosing to do

115:52

that.

115:55

And there are times when I choose not

115:56

to.

115:56

So that in the times where I do give, I

115:58

can give you the best version of me.

116:00

I didn't leave my

116:02

Our interview today was 4:00 p.m.,

116:03

right? Mhm. I didn't leave the hotel

116:05

room at all all day.

116:07

Why? Because I'm conserving that energy

116:09

for you. Okay, thank you. Yeah, you're

116:11

welcome. And to the point where my

116:12

videographer was asking me, he said,

116:13

"Hey, dude, are you all right?" Mhm. And

116:16

then he goes, "Look, just just He was I

116:18

love him. He gets so concerned about me.

116:19

He goes, "Just Just wave to me outside

116:21

of your windows so I can see you."

116:23

And then I OPEN THE DOOR AND I GO, "OH,

116:24

THIS door opens." And I wave. I was

116:25

like, "Hey, dude." AND HE'S LIKE, "OH,

116:26

COOL. COOL. COOL." What were you saying?

116:28

Cuz I didn't I didn't leave my hotel

116:29

room, right? Because I was conscious of

116:30

that.

116:31

I was just conscious of that.

116:32

it. Thank you. Yeah, that's all right.

116:33

That's all right. I was already

116:34

jet-lagged. I didn't want to I didn't

116:35

want to be [ __ ] No, but I can relate as

116:37

well cuz I I I sometimes wonder if

116:39

energy is finite or if

116:41

I do this podcast and then I you know,

116:42

I'll go and

116:44

go into the real world and I just I

116:45

don't want to have I'm so I'm depleted.

116:48

Yeah.

116:49

And I want I always wondered if that's

116:50

something I could do something about if

116:51

I just need to buck up and just, you

116:53

know, try and be

116:54

There's only so much of that you can do.

116:55

And it is a limited It it a limited

116:57

supply. That's why it's so beautiful

116:58

when someone is willing to sit and be

116:59

present and play their instrument with

117:01

you. Mhm.

117:02

Because it's it's it's a conscious

117:04

thing.

117:06

Whereas I used to approach every

117:07

interaction with Oh, I'll bring the bare

117:09

minimum.

117:11

And I I didn't value I didn't understand

117:13

that that exchange of energy

117:15

you get so much more out of life when

117:17

you give more.

117:18

Not just with money and time, but with

117:19

your energy. Yes. There's a transaction

117:21

here that's happening that's invisible.

117:24

And and I treat like

117:27

I I It's so weird and it doesn't happen

117:29

because I have a lot of followers. Lots

117:30

of people don't know who I am.

117:32

On the way here

117:33

I got upgraded

117:35

on my flight because I just built

117:37

connection with the person and I

117:38

thought, you know what? I'm just This

117:39

person's probably had a lot of boring

117:40

conversations. I'm just going to make

117:41

them laugh.

117:42

So, I just spoke make them laugh and

117:43

they're like, "Oh, ho, ho." And

117:46

And it and it happens. I feel like I've

117:47

just found this cheat code in life where

117:49

I keep my energy when I need it and when

117:51

there are times I need it I'll I'll use

117:52

the energy. Like a currency. Yeah, it

117:54

is. And I'm I'm not I wasn't I didn't

117:56

think they were going to give me an

117:57

upgrade, but they didn't they did, which

117:58

was so so cool, right?

118:00

And they felt good, too.

118:02

You probably hypnotized them or

118:03

something.

118:03

Yeah, I kind of know my magic tricks.

118:04

Yeah. Mhm. It's it's

118:06

It's an energy bribe.

118:08

I You going back to what you said

118:10

earlier, you said that you're at a phase

118:11

in your life where you're struggling

118:13

with the

118:16

thought that when is enough enough?

118:18

Yeah, it's been really hard.

118:20

Yeah.

118:23

I mean, are you feeling this? Because as

118:25

you build your personal brand, as this

118:26

podcast reaches more people as it is

118:28

already, as it gets bigger and bigger

118:30

and bigger, more and more and more

118:31

opportunities come along. The momentum

118:33

gets faster and faster and faster.

118:36

It becomes harder now

118:38

to steer. What is that struggle though?

118:42

So, struggle implies that there's two

118:44

forces pulling in two different

118:45

directions. So, describe both forces to

118:47

me.

118:49

There's There's of me that is very

118:52

ambitious.

118:54

But my identity now has been upgraded.

118:57

I'm not just entrepreneur, I'm dad.

118:59

And there's a pull between the

119:00

entrepreneur in me and the dad in me.

119:02

And it's mutually exclusive. Yes.

119:04

And they're both so strong and I've

119:06

never felt it this strong. My daughter's

119:08

about to turn one. My son's seven

119:10

turning eight.

119:11

And these forces now, Stephen, are so

119:13

strong because my father was so good

119:16

in my life.

119:17

Such a pillar in my life that

119:21

I used to be away 180 days a year.

119:24

Right, I missed out on so much of my

119:25

son's upbringing.

119:27

And I I don't want to make that same

119:29

mistake. And I again, I didn't realize

119:31

there was this I didn't see the

119:32

correlation between success and

119:34

sacrifice. I I I drank the Kool-Aid. I

119:36

thought you can have everything.

119:38

You can have everything.

119:40

And and I I haven't found a way to do

119:41

that because the the more success I

119:43

have, the sacrifice that comes right

119:45

behind it.

119:47

You know, and and I've just

119:49

am learning what is the amount of

119:50

sacrifice that I'm willing to

119:52

to to have.

119:54

And it is it's it's so hard because as

119:57

as I value being like I the more I value

119:59

being a father, the the bigger these

120:01

opportunities that come along as well.

120:03

And then you're like, ah.

120:05

So, it's this constant push and pull,

120:06

this

120:08

And how are you navigating that?

120:10

In terms of have you got a framework for

120:12

the decision or

120:14

a framework to know what you should say

120:15

yes to and what you shouldn't?

120:17

Every 6 months I do a process called

120:19

recalibrate. And recalibrate is a

120:21

process I came up with one of my best

120:22

friends and myself, Ali Torabi. He's one

120:24

of the founders of a company called

120:25

Future Golf in Australia.

120:27

And we go away for about half a week to

120:31

a week and we get permission from our

120:32

families

120:33

and we review and reflect on the last 6

120:35

months and how we've lived and the

120:36

decisions we've made.

120:37

And we go through memorable moments and

120:39

we go through down moments. And because

120:42

we both journal, we can reflect back

120:43

quite accurately on oh, what made us

120:45

feel [ __ ] in the last 6 months?

120:46

And then we save ourselves from doing

120:48

those same actions in the next 6 months.

120:49

And then the things that made us feel

120:50

good, we go, all right, those go in the

120:51

more of category. So now how can we do

120:53

more of those things that made us feel

120:54

good? So the way I protect myself from

120:56

that is by doing this process. But even

120:59

then, the push and pull is it's always

121:01

ever present. That struggle is always

121:03

there. What is your ambition?

121:06

I told you about my two kids.

121:11

I I had very selfish ambitions early on

121:14

in my career.

121:15

Very ambitious.

121:16

My own.

121:17

Which was to make a lot of money.

121:20

You know, to to be able to do all these

121:22

different things that I wanted to do in

121:23

the material world and all of that.

121:25

And then my son was born.

121:27

And he was born in

121:29

2017.

121:30

And we were in America and

121:33

we were first-time parents and we

121:36

we didn't know what to expect. We didn't

121:37

have many friends while we were here and

121:39

we were super isolated. So we didn't we

121:40

didn't have other kids around my son and

121:43

and I still remember this trip I went on

121:45

to Japan with my cousin and her husband.

121:47

They're both psychologists.

121:49

And we were 1 week into that trip.

121:52

And I remember them saying, "Hey, we we

121:54

have something really important we need

121:55

to talk to you about."

121:56

And

121:58

I was like, "What the hell, guys? Why

121:59

are you being all serious? What what's

122:00

going on?" And and and they sat my wife

122:02

and I down and they said,

122:06

"We we we we think Xander is autistic."

122:09

My son.

122:11

And at that point,

122:12

cuz I I thought it was because of me

122:14

being away. I thought it was because all

122:15

because I'm away so much that

122:17

that you you didn't want to connect with

122:18

me and

122:22

and they confirmed that they said all

122:23

these things. Eye contact, um

122:25

maybe he won't be verbal, maybe

122:30

it was one of the most difficult periods

122:31

of my life.

122:33

And then my wife leaned over and she

122:34

said,

122:35

"Do you think it's by chance that one of

122:38

the greatest things that

122:40

people who are on the spectrum struggle

122:41

with

122:43

you're really great at.

122:45

Do you think it's by chance that

122:47

he came to us?

122:49

And at that point I was not teaching

122:51

communication skills really yet.

122:53

And

122:57

it's almost a very selfish goal.

122:59

But the reason I teach it is because I

123:01

think you know that one of the main

123:02

things that happens when you teach

123:04

something Steven is that you become

123:05

better at it.

123:06

You deepen your knowledge in that arena.

123:08

You get better at teaching it. You get

123:09

better and better and better at teaching

123:10

it.

123:12

A big part of my ambition in this

123:13

chapter of life is to get so good at

123:14

teaching this that I can help my son.

123:17

You know, now my son

123:19

talks.

123:21

My son

123:22

gives me eye contact. Just last year my

123:24

son

123:26

did the most amazing thing where I was

123:27

teaching a class filled with hundreds of

123:29

people.

123:30

And he just walks up on stage, grabs the

123:34

mic, and talks.

123:36

And asks me if I can I can I have this

123:37

book dad? I'm like, yes, of course you

123:38

can. He did something that scared every

123:41

single person in that room. And we

123:42

didn't push him to do it.

123:44

And how do we make that happen? He came

123:46

to that theater with me 30 40 times.

123:49

First times you stand outside the

123:50

theater, you just listen to dad's voice.

123:52

Then you step you stand you open the

123:54

door, you stand in there and you can

123:55

kind of see dad from afar. Too much,

123:57

okay, that's all right, you got

123:58

overwhelmed just step back out. And just

124:00

step by step by step by step my son was

124:01

able to gradually walk on stage and do

124:03

the thing he did. And I just went, wow,

124:04

this is so cool. Because me teaching

124:06

this I've understood now, wow,

124:08

I can break it down to micro steps for

124:10

you.

124:12

And

124:15

selfishly that's

124:17

that's such a big part of my ambition

124:18

right now is how can I get so good at

124:20

teaching this

124:21

that I can help my son overcome one of

124:22

his most challenging difficulties that

124:24

we'll experience in this life.

124:29

Incredibly beautiful.

124:30

Your father as well Yeah. was and is

124:35

an incredible Mhm. person.

124:37

Yeah.

124:38

You were telling me a little bit about

124:39

him before, but I also did some research

124:40

on

124:41

the life he lived and what he went

124:43

through and his brothers and his family

124:45

and it was

124:46

incredible. And he is now a monk. And my

124:48

mom.

124:50

Tell me about that conversation.

124:53

Yeah, my mom and dad, before I moved to

124:55

the US, they

124:58

Yeah, they we sat around a kitchen table

125:00

like this and

125:01

and they said, "Hey, we've got a big

125:01

bombshell to drop on you and and and and

125:04

we want to become monks, right? We've

125:05

been We've been playing the money game,

125:07

we've been playing the status game and

125:10

and we've we're suffering. We're

125:11

suffering and we've been following

125:12

Buddhism for years and we find so much

125:14

peace in in this pathway." He said,

125:17

"We're suffering." Yeah.

125:19

So, how?

125:20

We would buy a new car because one of my

125:22

uncles bought a new car.

125:24

We'd buy a new house and a two-story

125:26

house because one of my uncles bought a

125:27

two-story house.

125:28

And I watched my dad play this and I saw

125:30

it and it got to the point where we got

125:32

a jet ski and

125:33

we didn't have a boat license.

125:36

So, what are we doing with the jet ski?

125:38

And it became this weird moment where I

125:40

was like, "Oh, Dad, like

125:41

can we take it out?" Oh, no, we can't

125:42

because none of us have a boat license.

125:45

So, Dad had his own suffering in his

125:46

life. He went from nothing in Australia

125:48

to building incredible businesses with

125:50

his brothers, right? They started South

125:52

Australia one of South Australia's first

125:54

grocery stores and then they went to buy

125:55

pharmacies and restaurants and takeaway

125:58

stores. They did they commercial

125:59

property, real estate, residential

126:00

property. So, they they built all this

126:01

up. And they'd fled from

126:03

They fled from war. From war in Vietnam.

126:04

They started from nothing in Australia.

126:07

And I watched them do that.

126:09

Right? The most memorable thing that led

126:10

me to this path of entrepreneurship that

126:12

I am in now is

126:14

I saw them

126:16

we would have three bedrooms in the

126:17

house. One was for sleeping, the other

126:19

two were sewing rooms.

126:20

And then after you finish sewing all

126:22

day, you go outside and you peel onions

126:23

and you get paid 50 cents per bag of 20

126:25

kilo bag of onion that you peel. You get

126:27

50 cents for the whole bag peeled. And

126:29

then after that, every part of our

126:30

garden was dug up to grow vegetables

126:32

that we would sell for 10 cents a bunch

126:33

at the local grocery store. And then

126:35

after that as well, they would also cook

126:37

these delicious things in Vietnamese

126:38

called one deck and then we would cook

126:40

them and sell them for 50 cents each

126:42

inside the house, right? That's what we

126:43

would do. So I watched them do that to

126:45

then buying a farm to then realizing

126:47

that oh, the farmer sell to an agent,

126:48

the agent sells it to grocery stores.

126:50

Oh, we should save up money. Saved up

126:51

for years, bought a grocery store. So

126:53

then we became the farm, we became the

126:55

grocery store. All right. And I just

126:56

watched them do all of these different

126:58

things.

126:59

And

127:00

And there were years where dad was was

127:01

really happy.

127:03

But then there were years that started

127:04

to come where he find I saw him

127:06

really empty.

127:09

And you're just going through the

127:10

motions of doing things because I'm you

127:12

know, what uncle did it so I guess I'll

127:14

do it too.

127:15

And I And that's what he meant by

127:16

suffering is that they were playing that

127:17

money game and they were playing that

127:18

status game.

127:20

And they felt

127:22

there was an exhaustion to it. When they

127:24

were when we had that conversation,

127:25

there was such exhaustion there.

127:29

And I remember feeling it with what made

127:30

me think cuz the guy in my head I was

127:32

thinking oh, you just want to get a

127:33

divorce. But but then when I when I felt

127:34

the exhaustion of it, I went oh, wait,

127:35

are you exhausted of each other or I

127:37

went wow, wow, this there's a game

127:39

you're playing and you're so exhausted

127:40

and you found freedom

127:42

because you're so excited for this other

127:43

thing.

127:44

And this other thing was becoming a

127:45

monk.

127:46

Becoming a monk, renouncing

127:48

They renounced everything. Renounced

127:49

everything. Yeah. And then I became the

127:52

person that then had to give some of the

127:53

things that they needed.

127:56

I think I think one of the greatest

127:57

gifts that my parents have given me

127:59

is not giving me an inheritance.

128:02

It's one of the greatest things that at

128:03

the time I wanted to negotiate that so

128:05

bad. I was like 20%? Can we just Can we

128:07

just split it a little bit? But one of

128:09

the greatest things they did cuz they

128:10

didn't kill my drive. Was it a lot of

128:11

stuff they had? Yeah, they had money.

128:14

Millions? Yeah.

128:15

And then I

128:17

And then then almost had it. Then up

128:19

there's a part where And again to be

128:20

completely truthful with the journey,

128:21

then I was like oh,

128:23

But then now

128:24

now I need to help you.

128:26

And I I had to, because

128:28

they had a vision, and I wanted to help

128:30

them. So, I bought them a block of land

128:32

to help them build a meditation center.

128:34

And my dad was like, "No, no, no, I just

128:35

want the little like just land."

128:37

And then he had a shed there.

128:38

And then he said, "Just whoever comes to

128:40

help us put the shed together, that will

128:42

be the meditation center. It doesn't

128:44

need to be anything more than that."

128:46

And then he had all these people in the

128:47

Vietnamese community come along, and

128:48

which you paid around the back. No, I

128:50

didn't. I didn't pay them. I didn't pay

128:51

them. I didn't pay them. I had to pay

128:52

some diggers to come in to actually, you

128:54

know, move the land in some places, but

128:55

I was happy to do that.

128:57

And then I saw them build this beautiful

128:59

little spot where it was filled with the

129:01

gardens, with vegetables, and

129:02

self-sufficient now.

129:04

And people in the Vietnamese culture

129:05

come to them, because a lot of them are

129:07

suffering from PTSD, but they don't

129:08

acknowledge it. Where is this place? In

129:10

South Australia. We got a little block

129:11

of land, and

129:13

um

129:14

yeah, it's called Nang Mai.

129:16

And then they they they just have people

129:17

go there. Vietnamese Because my dad

129:19

doesn't speak English that well. So,

129:21

he's got a bunch of people from the

129:22

Vietnamese culture coming to him who are

129:23

suffering

129:25

from the war.

129:26

And some of them have had children pass

129:28

away. And I've all these And then I see

129:29

my dad

129:31

bring someone who's The The craziest

129:32

situation was when I saw him have

129:34

someone

129:36

lose a child,

129:37

one of the greatest pains I think a

129:39

human could ever know, and then walk in

129:41

in tears. Dad speak to them, hold their

129:44

hand, went for a walk. And then just

129:45

took their hands. They started

129:47

gardening. And I watched this ridiculous

129:48

thing happen in front of me, where then

129:50

he took them gardening. They planted a

129:51

few things. They picked some fruit. They

129:52

went to the kitchen. They cooked. And

129:54

then he just said to them at the end of

129:54

the day, "You did something amazing

129:55

today.

129:57

You planted some fruit for those

129:59

who you may not be around for, but when

130:01

this tree grows, you you've planted some

130:02

beautiful fruit for someone to eat.

130:04

You've done something really good

130:05

today."

130:06

And I watched him almost

130:08

heal someone without saying much at all.

130:10

Because And I said, "Dad, how did you do

130:11

that?" He goes,

130:13

"Because I just took them out of their

130:14

head just for a moment into their hands

130:16

to give them a moment of quiet."

130:18

People People know how to get out of

130:20

their own troubles. Sometimes they just

130:21

need a place to

130:24

need some shade.

130:25

Is he Is he happy? He I've never seen

130:27

him happier.

130:28

Well, I and I was the biggest skeptic.

130:31

Cuz I thought surely there's going to be

130:33

a crack. And I was playing that skeptic.

130:35

I think I feel kind of bad playing that

130:36

skeptic.

130:37

Because for a period of my life I was

130:39

like

130:40

is this real?

130:42

Like is it real?

130:44

Or is this a phase?

130:46

And

130:47

as far as I can see it's

130:49

it's real. Good on him. And and he's so

130:51

free though.

130:53

It's cuz he wakes up every morning.

130:56

There's he has this incredible he's no

130:58

attachments. He's he's he's detached

131:00

from everything. What has he told you

131:02

about

131:03

the endless pursuit of more?

131:08

Has he given you any cautionary sort of

131:10

warnings about Yeah.

131:12

Yeah, it's it's it's it's what brought

131:14

me back home from the US.

131:16

It's what brought me back. You told me a

131:18

quote which I loved before we started

131:19

recording. What was that quote?

131:20

While I was in the US, he

131:23

he doesn't say much my dad.

131:25

Right? Growing up he he

131:27

he supported through action a lot.

131:29

And I remember when my mom called me and

131:31

said hey I

131:32

your dad wants to talk to you.

131:34

And this is when I was in the US and I

131:35

was ah man

131:37

I was so knee deep in the keynote

131:38

speaking career. I was on the road 200

131:40

days a year and I was doing 80 speeches.

131:42

It was it was such a addictive career

131:44

because so financially rewarding, so

131:46

fulfilling as well. And I love

131:47

performing.

131:49

And it was so amazing and

131:51

I couldn't get out of that world, but I

131:52

was so lonely here in the US. I was so

131:55

miserable. But then again because you

131:56

get paid more you go oh you one more

131:58

year, one more year. Oh honey it's okay,

132:00

we'll just do one more year.

132:02

And my dad called and he just said a

132:04

sentence that brought me home. And the

132:05

sentence was

132:07

and and and I'll I'll preface this

132:09

because he knows I love medieval movies.

132:11

I love

132:12

I love these kind of movies and he said

132:14

a king that knows the limits to his

132:15

desires

132:17

will rule a lifetime.

132:22

And I'd lost track

132:24

of my desires at that point. What does

132:26

he mean by that?

132:28

You'll notice kings that want to

132:29

continually conquer. I want to conquer

132:32

more. I want to conquer more land. And

132:33

And gradually what happens to them is

132:35

they die.

132:36

They get killed.

132:38

Whereas the kings that know the limits

132:39

to their desires, they rule an entire

132:41

lifetime.

132:45

And that's what I really connected with.

132:46

And that's what brought me back in

132:49

I walked away from a speaking career to

132:51

go back to South Australia, Adelaide.

132:54

I remember my agents in Australia said,

132:55

"Can't you at least come back to

132:56

Melbourne and Sydney?

132:58

You're going to Adelaide?" And And to me

133:00

because I wanted to

133:04

the pendulum had swung so far one way

133:07

that I reacted in that way and swung so

133:09

back far the other way.

133:11

And

133:12

I learned a lot going back.

133:15

Because a lot of the beliefs that I had

133:16

weren't real. I believed that I had to

133:18

be here in Southern California

133:21

to have this business that I wanted to

133:22

build, to become the person you to

133:24

become I I had that belief. And that

133:26

belief wasn't real.

133:28

Is there a voice inside you that goes

133:31

God, you could do it bigger. 100%. You

133:33

could do it. Go to New York.

133:34

Yeah, 100% it's there. But my dad's

133:36

voice is there though.

133:37

My dad's voice is also there.

133:39

Which I'm grateful for.

133:41

Because I made the mistake with my son

133:42

already. Steven, I was away so much.

133:45

I was away so much.

133:47

I don't want to make the same mistake

133:49

with him ongoing.

133:51

I wanted to recalibrate.

133:53

Because here's what would normally

133:55

happen to me.

133:57

I would always achieve the goals of a

133:59

previous version of me and then go, "Oh,

134:01

I'm unhappy." Oh, it's because you

134:02

achieved the goals of a previous version

134:04

of you.

134:06

I wasn't aligning the things that I was

134:08

doing with the present version of me.

134:10

Because I never took the time to sit

134:12

still.

134:13

That's why the recalibrate trips that I

134:14

go on with my best mate Ali are so vital

134:17

to me because I'm learning how to take

134:19

action that's more aligned with the

134:20

present version of me.

134:23

I've got a previous version of you here.

134:27

What was um what was what was that kid

134:29

like at that age?

134:31

Starving for attention.

134:34

Starving for attention.

134:37

And

134:39

desperate.

134:40

Felt really lonely.

134:42

Because I moved schools so many times.

134:45

Most people go to university with a

134:46

group of strong friends. I went to five

134:47

schools. What did he need to hear? If

134:50

you could teleport back and you could

134:51

have a whisper in his ear and just give

134:53

him a couple of sentences at that moment

134:55

in time, what would you say to him?

134:58

I'd tell him not to be so attached to

135:00

who you currently are.

135:04

Stop being so attached to this identity

135:06

that you've created.

135:10

Not only are other people going to try

135:12

to keep you inside this. You're the one

135:14

that's keeping you inside this.

135:16

You keep blaming other people saying

135:18

that oh, everyone's stopping me from

135:19

becoming the person I am. No, no, no.

135:22

Listen, Vin. It's you.

135:26

You're the one stopping you from

135:27

becoming the future version of you.

135:34

And the simple word would just be

135:38

just let go.

135:40

Let go of that present version of you.

135:43

I held on to it.

135:46

Why do we hang on to

135:49

it?

135:51

As much as my reality sucked in that

135:53

moment, I felt safe.

135:56

Familiar. Familiar. And and and and it

135:58

felt like home.

136:00

Because what is home? Home is just a

136:01

familiar.

136:02

And the coolest thing about traveling is

136:04

that even is is as I traveled more

136:06

before home, I would tell you, "Oh, home

136:09

to me is Salisbury Downs."

136:11

And then as I started to travel around

136:12

my own city, I went, "Oh, no, home is

136:13

Adelaide." Then I started to go camping,

136:15

"Oh, home is South Australia." As I

136:17

traveled, "Oh, home is Australia." Then

136:19

I started to live in America, "Oh, home

136:20

is America." And then home gradually

136:22

becomes the world.

136:25

There's this beautiful concept where

136:27

again, I just kind of home to me is just

136:28

a familiar and at that point,

136:31

my home was Salisbury Downs.

136:34

My home with this such limited version

136:35

of Vin.

136:37

And I was too afraid to venture out of

136:39

Salisbury.

136:45

Vin, what's the most important thing

136:48

that we haven't spoken about

136:51

that we should have spoken about today

136:53

as it relates to the work that you do?

136:57

And if you had to guess what the person

136:58

at home

137:00

that question that they have that I

137:01

didn't ask that they're screaming at the

137:03

screen what it might be that we didn't

137:04

cover, what do you think it would be?

137:08

One big thing is

137:11

So, I've told you all these different

137:12

things you can do with your voice. All

137:13

these different things you can play with

137:14

your body language.

137:16

And the big thing they're screaming at

137:17

home is they're they're they're

137:18

screaming out, "Yeah, but if I did that

137:20

tonight with my partner, they're going

137:22

to freak out. They're going to go, 'What

137:23

the hell is that? What what are you What

137:25

What are you doing?'" right? So, all of

137:26

a sudden now, there needs to be a

137:27

process for that.

137:28

So, Vin, what is the process for that?

137:30

Thank you for asking. And the process

137:32

for that is you have to understand first

137:35

of all,

137:36

I love this concept of neutral ears. And

137:38

a neutral ear is someone who has no

137:40

preconceived idea of how you sound or

137:42

how you communicate. And there are

137:43

neutral ears everywhere.

137:44

Before I met you, well, you watch my

137:45

content. But if I go out today and I go

137:48

to get some gas or I go to the grocery

137:50

store, there are neutral ears there.

137:52

They don't have any preconceived ideas

137:53

of how I sound, how I talk with my

137:54

hands, whether or not I'm aware of the

137:56

power sphere or not.

137:58

You could go out in those instances and

137:59

try out these new behaviors. Uh, run it

138:01

on some neutral ears. I like that. Run

138:03

it on some neutral ears. And you can

138:04

play. So, if normally you speak very

138:05

quietly, tonight when you go to the gas

138:07

station, go in there with vibrant volume

138:09

and go, "Hey, quick question before I go

138:11

in. Do you have any chocolates with the

138:12

peanuts?" Yeah, yeah, you do. I'm going

138:14

to come in. I'm coming in for them.

138:16

Play. Just do it, right? And just do it.

138:18

Sometimes one look can put you back in

138:20

your mold.

138:22

Whereas when you do it neutral ears, and

138:23

when you try new behaviors with no

138:24

negative judgment, you know what it

138:26

does? It helps those behaviors stick a

138:27

little bit more. Yeah. Because it helps

138:29

you feel normal doing it. And then you

138:31

have a chance now to play and be

138:33

vulnerable. Look for neutral ears. I'd

138:35

set people KPIs.

138:37

Every single day

138:38

and

138:40

every single day set yourself a KPI.

138:42

Maybe go to a gas station a little

138:43

further from your house and play with

138:45

your voice. Play with your body

138:46

language. Be a bigger version of you.

138:48

And as you do this more and more and

138:50

more, you iron out the kinks.

138:52

You'll do it. You'll feel wrong. You get

138:53

That's okay. I'm going to try it again.

138:55

Oh, that felt right.

138:57

And then you start to finesse. Because

138:59

the first time someone plays the

139:00

saxophone, it sounds terrible.

139:04

But as they play it more and more and

139:05

more and more, oh, they get better and

139:06

better and better and better.

139:07

So, neutral ear is very important. Okay,

139:09

so that's a process. Then, if you want

139:11

your partner to be supportive, then you

139:12

have to prime the conversation when you

139:14

go home.

139:15

So, don't immediately come home as this

139:16

other version of you. Come home and and

139:17

prime it by saying,

139:19

"Look, honey,

139:20

I've been very quiet with my voice my

139:21

entire life.

139:23

And I just feel inspired to give you and

139:25

the kids more of me. So, if you see me

139:27

play with my volume, if you see me play

139:29

with my melody,

139:31

could you please encourage me and

139:32

support me on this journey?

139:34

Because I want to be better.

139:35

And do it with me? Yeah. Oh, that's

139:38

beautiful. I love that. Yes. And maybe

139:39

we can do it together."

139:41

All of a sudden now, this shifts the way

139:43

they see the change.

139:44

You can do this with your colleagues as

139:46

well.

139:47

I love that.

139:48

Yeah, neutral ears. Then we have a

139:50

closing tradition on this podcast where

139:51

the last guest leaves a question for the

139:53

next guest not knowing who they're

139:54

leaving it for. Mhm.

139:56

And the question that's been left for

139:58

you.

140:02

What is one thing

140:04

that you know to be true

140:07

I'm doing pauses. Did you see that?

140:09

Even though

140:11

you can't prove it?

140:15

That in the world we live right now, you

140:17

can negotiate whatever reality you

140:19

desire.

140:21

Right now

140:22

in my own mind

140:25

I just have that belief and that belief

140:27

has served me

140:29

my entire life. And I have this voice in

140:30

my head where it says, "Oh, when you die

140:32

and there's a greater being, they're

140:33

going to go, 'Oh, you're wrong. You're

140:35

wrong in telling people that you can

140:37

negotiate whatever reality you desire.

140:38

It's not true.'" And let's say that

140:40

happens and then I meet the creator and

140:41

he says that to me.

140:43

I'd still be glad I lived my life in

140:45

that way.

140:50

I'd still be glad I lived my life in

140:52

that exact way.

140:55

I mean, gosh, yeah. It's

140:57

a much more productive

140:59

optimistic

141:01

effective way to live. Even if you're

141:04

wrong. Even if I'm wrong. Yeah. Because

141:06

I believe there are useful beliefs and

141:07

then there are useless beliefs. I used

141:09

to carry so many useless beliefs,

141:11

Stephen. So many.

141:13

And now I just choose to believe in

141:15

beliefs that support me in being able to

141:18

create the reality that I desire. So

141:19

that even if I'm wrong, I still am glad

141:21

I lived my life in this way.

141:23

Because there's a part of my brain right

141:24

now that genuinely believes this.

141:27

That there'll be a day when I will be

141:29

bored with this chapter of life and no

141:30

longer want to teach communication

141:31

skills.

141:34

I just hope that I have the courage.

141:37

But I know that I'll be able to live a

141:39

chapter where I become a chef.

141:41

I love cooking.

141:43

And I know it to be true that if I

141:44

wanted that and I'm ready for that

141:45

chapter, I can write a chapter where I

141:46

become a great chef.

141:51

Finn, thank you.

141:53

Thank you for coming away from Australia

141:54

and thank you so much for the work that

141:55

you do. It's so You're so remarkably

141:57

good at um

141:58

making the complex simple. And I think I

142:01

really really deeply believe and this is

142:02

why I wanted to speak to you. I really

142:04

really believe that there's so many

142:05

people, this is interesting language I'm

142:07

about to use, that are basically

142:10

being unfairly treated by the world

142:12

because for whatever reason they didn't

142:13

come across the skills, the skills that

142:15

you've spent many many many years

142:18

giving to people. And I just really hope

142:21

that there's someone listening now who

142:23

has had that and I know there will be

142:24

cuz there's so many people in your

142:25

audience and I've seen the feedback that

142:26

you get who's had the trajectory of

142:29

their life altered in relationships,

142:31

professions, the job, the promotion, uh

142:34

family communication, whate- whatever it

142:37

might be because of you. And I know cuz

142:40

I've seen the comments, I know that

142:41

there are many many many many many many

142:43

thousands and thousands and thousands of

142:45

people who've said exactly that. So on

142:47

behalf of all of them, but also on

142:48

behalf of the people that even one tool

142:51

out of what you've said today.

142:52

One place to start on that journey

142:54

towards a different tomorrow trajectory,

142:57

life.

142:58

Thank you. Thank you for the work that

142:59

you do. I know it must get [ __ ]

143:01

boring after a while doing the same

143:03

thing, saying the same same stuff, being

143:05

asked the same questions, getting the

143:07

same DMs. But it is

143:09

so important.

143:11

It really is.

143:12

You know, cuz

143:13

as you experienced as a young man, the

143:15

way that you can feel

143:17

the the isolation, the loneliness, the

143:19

disconnect, the

143:21

the feelings that you're different and

143:22

that you're missing something can really

143:24

drive you down a very miserable,

143:27

despairing path in life and someone like

143:29

you helps people turn the lights on and

143:31

shows them a better way. So thank you on

143:33

behalf of all those people. Thank you,

143:35

Stephen, and

143:36

there's a word that I call my students.

143:38

Uh maybe we can end on this.

143:40

And the word I call them is luminaries.

143:43

Because I I I I call all of my programs

143:45

stage. All right, stage. And they go,

143:46

"Why do you call it stage?" And I go,

143:47

"Well, it's stage because of

143:49

Shakespeare's quote, all of life is a

143:50

stage. All the world's a stage."

143:53

And to me, it's true because when I wake

143:54

up in the morning, the first stage I

143:56

step on is the stage of fatherhood.

143:59

And how I show up on that stage matters.

144:02

And then the second stage I work on step

144:03

onto is the stage of being a husband.

144:05

Like my wife loves it when I make her

144:07

the coffee, even though it's terrible,

144:08

she likes it when I make it, right?

144:10

And then

144:12

there's something there. But then this

144:13

then the next stage I walk into is I

144:15

walk into the studio and I'll step onto

144:16

the stage as a teacher. I'm teaching

144:18

people now.

144:19

And in this life, you'll step onto many

144:20

different stages playing many different

144:22

roles.

144:23

And if you learn how to communicate and

144:24

play your instrument, you can show up as

144:25

your best. And then I call them

144:26

luminary. Why? Double-meaning word. Part

144:29

of it means actor or actress, but it's

144:30

not about that. It's about you're a

144:32

source of light.

144:33

So, when you learn how to use your

144:34

instrument and you show up on stage on

144:36

the with the role that you're playing,

144:38

play songs of love, kindness, and

144:40

compassion.

144:42

Play songs that spread goodness.

144:46

Right? If you feel good while you're

144:47

listening to this, because of the way

144:49

potentially I played my instrument. And

144:50

I hope that you'll

144:52

step onto your stage in the role that

144:54

you're currently playing and play with

144:55

your instrument as a luminary to spread

144:57

more love, kindness, and compassion.

145:00

Amen. Yeah.

145:02

Thank you. Thank you.

145:04

The hardest conversations are often the

145:06

ones we avoid. But what if you had the

145:08

right question to start them with? Every

145:11

single guest on the Diary of a CEO has

145:12

left behind a question in this diary.

145:15

And it's a question designed to

145:16

challenge, to connect, and to go deeper

145:19

with the next guest. And these are all

145:20

the questions that I have here in my

145:22

hand.

145:23

On one side, you've got the question

145:25

that was asked, the name of the person

145:27

who wrote it. And on the other side, if

145:29

you scan that, you can watch the person

145:32

who came after who answered it. 51

145:34

questions split across three different

145:36

levels, the warm-up level, the open-up

145:38

level, and the deep level. So, you

145:40

decide how deep the conversation goes.

145:42

And people play these conversation cards

145:44

in boardrooms at work, in bedrooms,

145:46

alone at night, and on first dates, and

145:49

everywhere in between. I'll put a link

145:51

to the conversation cards in the

145:52

description below, and you can get yours

145:54

at thediary.com.

145:56

This has always blown my mind a little

145:58

bit. 53% of you that listen to this show

146:00

regularly haven't yet subscribed to this

146:02

show. So, could I ask you for a favor?

146:04

If you like this show and you like what

146:05

we do here and you want to support us,

146:07

the free, simple way that you can do

146:08

just that is by hitting the subscribe

146:10

button. And my commitment to you is if

146:12

you do that, then I'll do everything in

146:13

my power, me and my team, to make sure

146:15

that this show is better for you every

146:17

single week. We'll listen to your

146:18

feedback, we'll find the guests that you

146:20

want me to speak to, and we'll continue

146:22

to do what we do. Thank you so much.

Interactive Summary

Vin Jang, an award-winning communication expert and former magician, discusses how anyone can improve their communication skills by treating their voice as an instrument rather than just a tool. He explains his methodology of focusing on five vocal foundations—melody, rate of speech, volume, tonality, and pauses—to enhance clarity, memorability, and connection. Jang shares his personal journey of overcoming social anxiety and invisibility as a non-native English speaker to emphasize that communication is a learnable set of behaviors. He provides actionable advice on how to improve physical presence through hand gestures, how to handle difficult conversations, and how to practice using the 'record and review' method, encouraging listeners to become 'luminaries' who spread kindness through better interaction.

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