No. 1 Communication Expert: This Speaking Mistake Makes People Dislike You! Vinh Giang
5074 segments
You have this ability to become
confident in every single area of your
life. It's about us just learning a new
series of behaviors. For example,
there's something called a siren
technique. In three, two, and why not
eat it as a crazier than usual.
Fantastic. That's fantastic. You did a
great job, right? And then this next one
is volume. So critical. Because if I
just increase my volume and I talk like
this, I sound a little bit aggressive,
don't I? But with volume to highlight
something, you could go very quiet. So
it's about waking people up to the power
of their voice. And we all have access
to these tools. Let's go through all
five. Vin Jang is the award-winning
speaker and communication expert who
helps people harness the power of their
voice and body language in all areas of
their life. Just so overwhelming of how
many people are suffering with not being
able to communicate. They're asking,
"I'm introverted, does that mean that
I'm doomed? How do I become more
confident? How do I speak on the spot?"
And we think there's no way for me to
ever change this. It's super sad because
I lived a massive part of my life like
that. I was the awkward kid. I couldn't
communicate with anyone. I moved schools
so many times cuz I was a bully. But
then I broke them all. And then I just
learned all these new behaviors. Just
completely changed. And anyone can do
this in three to six months. And I'm
going to teach you. So the first thing
that really matters is a three-step
process. I call it record and review.
It's going to dramatically change the
way you talk and the way you show up.
But how do we start a conversation with
another human being? I've got a simple
game called high-low buffalo. And it
gives you three opportunities for a
conversation to spark. We'll play it in
a second. And then there's hand gestures
that level up your physical presence.
And then a simple framework that helps
build connection. There's so many other
things we could talk about. And we're
going to go through them. But some
people do have severe social anxiety.
What do you say to those people? The
first thing I would do is
This has always blown my mind a little
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continue to do what we do. Thank you so
much.
Then,
if you had to summarize
what it is you do fundamentally and why
you do it, how would you summarize it?
I help people learn that they have
access to one of the most beautiful
instruments in the world that can help
them negotiate whatever reality they
desire.
And I learned this
through
my first ever vocal teacher, Miss
Stanley.
And I'll I'll never forget this
experience.
There's a dingy music corner um in South
Australia, and I would go there for
lessons. And at the first time I met
her, I walked into the room. She's old
lady, and she says nothing to me except
the words, "Sit down, young man." So, I
sit.
It feels super awkward, it feels super
weird.
And then she plays one key non-stop on
the piano for 2 minutes. It's literally
I was like, "Oh [ __ ] this is like
something out of a horror movie." And
then she turns around, she goes, "How do
you feel?"
I said,
"Nothing, weird, awkward, what?" And
then she goes, "Good." Turns around,
plays this beautiful song
called Mariage d'Amour.
Goes on for 2 minutes.
And then she turns around, she goes,
"How do you feel?"
And I said, "Ah, weirded out from before
still, but I feel Wow, that song had
love, there was lust, there was romance,
there was excitement, that" And she
goes, "Good."
"Honey, most people most people go
through life speaking like this.
I'm going to teach you how to speak like
this."
And that's
to me at the time I remember thinking to
myself, "That is the greatest sales
pitch I've ever heard in my life."
Because I'm now going to sign up for 12
classes with you because you've just
helped me realize something I've been
struggling with my entire life. I
haven't been thinking about my voice as
an instrument. I thought it was a tool.
What do you do with a hammer? You use a
hammer. What do you do with a
screwdriver? You use a screwdriver. What
do you do with a piano? You play with
it. What do you do with the violin? You
play with it.
And she started to teach me that I have
this instrument that depending on how I
play it, it changes and shifts how
others feel. How much do you think that
will change the trajectory of someone's
life? Like what is the impact? If I get
really good at communication, do- why
does it matter?
I was invisible my
entire childhood.
I was invisible. I wasn't the cool kid.
I wasn't the good-looking kid. I wasn't
the charismatic kid. I wasn't the funny
kid. I wasn't the anything kid.
And
by learning this skill,
I've been able to negotiate an
incredible reality.
And that's why I love Tim Ferriss so
quite so much. Reality is negotiable.
Cool. Well, what skill do we use to
negotiate the reality we desire? It's
our ability to communicate.
Teaching that to others has been one of
the most fulfilling things I've ever
done.
And I I genuinely believe that makes the
world a better place.
And I will admit sometimes feel like I'm
just here to tune pianos.
I'm here to help people tune and fix and
learn how to play.
And and and I get so much fulfillment
from that.
My parents have this fundamental belief.
It's so beautiful. They They believe
every child is born with a diamond, with
a gift, with a with something in them.
So, I found one of my diamonds early on.
It was magic. Right? So, I was really
good at magic. They hoped it was
medicine, accounting, you know, the
Asian prophecy. So, when I found that
diamond being magic,
I thought that all I had to do was get
really good technically as a magician.
Cuz that's what I was told at university
being an accountant. Oh, if you become
really technically proficient as an
accountant, you'll become an amazing
accountant. You'll You'll be successful.
You get the BMW. You get everything. Get
partner.
So, I thought, okay, magic, same thing.
Get really good technically. Spent
thousands of hours in my bedroom by
myself, in front of a mirror, practicing
magic. Got nowhere.
Because I was missing an ingredient.
Magicians call it showmanship.
Fancy word for communication skills.
Right? One of We We're both inspired by
the same person, I believe. One
one of the people we're inspired by is
Derren Brown. Impeccable showmanship.
Impeccable technical skills.
So, when you pair technical skills with
great communication skills, that's when
you thrive, I believe.
Because let's say for example, you're
technically brilliant, you're a 10 out
of 10 technically, but you're three out
of 10 with your communication skills. Do
you think people perceive you to be a 10
out of 10 or a three out of 10?
And you know this hearing so many
different pitches.
Some of the greatest ideas have flown
under your radar without you noticing
because the founder didn't do it
justice.
It's an interesting idea to think that
we might rise or fall to the level not
of our technical ability, but our
communication skills as it relates to
how the world perceives us. And it's
both. The importance there is both.
Whereas I feel like we get stuck into
this world where we think, oh, it's one
or the other.
And all my students always ask me this,
which one should I focus on? And I said,
well, the reality is both. Mhm. It's
it's not as simple. It's it's both.
Because if I have great showmanship and
then when it comes to do doing slight of
hand, I suck.
Oh, that's not going to work either.
The people that I've been able to help
the most in my career so far are the
people who are technically
so amazing at what they do.
And they've been hidden away in the back
office as a technician. And then bloody
Brad always gets the promotion. Right?
Brad always gets it. Ah, damn it, Brad
got it again. Brad's not smart as me.
Brad is not as good as me. Right? And
and it's because Brad talks better.
He's more visible in the work
environment. You really think it often
comes down to just how we speak and
communicate? Our value, yes. Because if
you can't communicate your value in a
way that is clear and concise,
people it's it's not their
responsibility to see the brilliance
that exists within you.
It's, I believe, your responsibility to
learn how to shine your light brightly.
It's super sad because I lived a massive
part of my life like that.
English is my third language.
Uh first language I learned as a Chinese
dialect. It's not that impressive. My
wife speaks five, but thank you. The
first language I learned was a Chinese
dialect called Teochew.
All right, so a bit of Teochew for you.
You see Teochew now?
Second language I then had to learn
fluently is Vietnamese.
So I had to learn all these different
languages growing up. These are my first
two core languages that if I wasn't
proficient in it, grammar would be
pissed off. Mom would be pissed off. So
we had to study it.
And then I went to school and had to
learn English.
So I went to school.
I was completely invisible. I couldn't
communicate with any other kid. They
couldn't communicate with me. So what do
kids do? Oh, it's too hard. Oh, we'll
just ignore you then. They bully you.
Oh, yes. I didn't even know it was
bullying because I couldn't understand
them.
Right, I could kind of read what they
they seemed to mean, but I had no idea
what they were saying. So I spent so
much of my childhood, especially in
those single digit years around 5, 6,
and 7, this is super sad, but I I just
spent a lot of time in the toilet.
Cuz I didn't want to deal with the shame
of being seen by myself.
So I just hid. I just found a corner
somewhere no one and then gradually I
started to learn English, but even when
I learned English, I sounded funny.
Because I had an accent.
So then they'll call me fob.
FOB, fresh off the boat.
And they just kept calling me, "Oh,
there's the fob. There's the fob. Oh,
he's so fobbie. He's so And then so then
even though I learned the English
language now, I'm scared to speak it
because I don't want to sound like a
fob.
And there were all these challenges. And
so I know what it's like to feel
invisible. I know what it's like to
be ignored and
That was a long time ago and I guess the
question that leads me to me with this
is how easy is it for someone to learn
like what is the time span that it would
take from the experience you've had with
teaching people to to make a radical
change in your communication skills?
It depends on your level of desire and
motivation. If you really want it,
I'd say it's 3 to 6 months. You think
you can change your communication skills
in a radical way in 3 to 6 months? I've
seen it. I've seen students do it. It's
when instead of just thinking about I'm
trying to learn a new habit. It's what
James Clear says. You you adopt a new
identity. Mhm. Where they adopt that new
identity. Because one of the things I do
is I share that story about my schooling
experience at the beginning of my
in-person classes and I say,
"I want you all to imagine now you're at
a new school.
No one here in this room with us right
now has any pre-conceived idea of who
you are.
Break the mold.
Break it."
And then you see grown adults
do things they wouldn't normally do.
Break out of their play with their
voice. Be a little silly. Reconnect with
their inner child. And then in that
moment they fall so deeply in love with
that version of them because of the
reactions they've been able to get from
all these strangers around them that
they commit to it.
It's when you experience that change in
the moment, it usually leads to a fairly
profound desire after that. Oh, I want
to become this now. But then they make a
big mistake.
And the biggest mistake they make is
they'll go home to their partner
and who has no context of the experience
they've been through
and they've just went, "Oh, I've been
quiet with my my voice my entire life."
And they'll go home to their new me, new
year, new machine. Hey, honey, I'm and
then their their their their partner
goes, "Oh, why are you doing that with
your voice? Oh, you learned that from
Vin. What That's gross. Why are you
doing that? That's so fake. It's so
inauthentic."
And then they revert back to who they
have always been their entire life.
What areas of one's life
have you seen in those examples change
when someone learned communication
skills? Cuz we we have to use the
examples you've given so far are just
like work. Yeah, yeah, yeah.
With their children.
This has been the coolest part cuz I'm a
dad.
I I get
I I I teach a concept called uh vocal
foundations, which we can dive into
later. And there's these beautiful five
core vocal foundations that people can
learn and I love it when parents go
through it cuz I always see these
comments
where they said,
"Oh my goodness, just read to the kids.
They've never reacted to me in that way
before."
The moment the one night I go home and I
read to my kids and I do it in a boring
way, they'll go, "Dad,
don't read it like that. Do it the fun
way."
And and what they're asking for is
they're asking for that vocal variety.
They're asking for that inner child for
that playfulness.
And I think that's one of the greatest
I think that's one of my greatest
superpowers is the ability to be
playful.
And the willingness to be playful. So
you're going to help me in work, you're
going to help me be a more entertaining
engaging parent. Are there any other
areas of one's life that improve when
they crack communication?
Yes, there is an area and the area is
improv.
Learn improvisation. People all want to
get better at communication. Often it's
because they want to get better at
conversations. What is the game of
conversation? What are we doing right
now? What are we doing? This is game of
improv. I don't know what you're going
to say. You don't know what I'm going to
say. And then based on what I say, you
improvise and you say something. So even
though I know you've never done improv
before, you are amazing at improv.
Because that's a skill you had to have
developed to become the incredible
podcaster that you are right now. Right?
So that to me is such a important skill
when you're playing with your kids, too.
It helps you with all areas of life.
It's the tide that lifts all boats.
Because kids love to play. They'll say
something like, "Oh, and then the then
the cow now is an astronaut." And most
parents will be like, "Ah, that's cool,
honey. That's cool." No play. Now it's
also fighting zombies that exist on the
moon and you didn't know about it. And
you play with them. And when you're
playing, what are you using? You're
using your ability to communicate.
And how many people have you taught in
person and or online? Oh, over 70,000
now. Wow.
Yeah. You have millions and millions and
millions of followers online as well
that tune in to learn communication
skills from you from all around the
world.
And if And if I was to zoom in on
the DMs that you get, Mhm. the things
that people are struggling with when
they message you,
the reason why they watch your videos,
what is it? The most common message that
we get when people type a comment and
leave it on our videos is, "Is it
possible for me to change the sound of
my voice?"
Really? Well, because you think about
it, right? Nobody likes the sound of
their own voice.
The first time you heard yourself on a
podcast, were you like, "Oh, no." or did
you say, "I love it. Look how sexy I
sound."
I was younger and I was little cassette
recorders and I heard my voice and I was
like, "Fucking hell, who's that?"
Yeah, me too. Right? So, that is the
biggest inse- one of the biggest
insecurities for most people when they
first become problem aware with their
communication skills is, "Oh, is it
possible for me to change the sound of
my voice?
Is it possible?
Is it possible? And then
And when you reflect upon this, even
when you reflect reflect upon this, most
people in their entire life will never
change the way they sound. They will
never change the way they communicate.
They'll change the way they dress,
they'll change their hair, they'll
change their glasses, they'll change
their They'll change all these things
about themselves.
But the way they communicate, the way
they sound,
stays consistent, generally.
It's because there are a lot of
psychological blocks that keep us
sounding the same.
We keep ourselves sounding the same.
You know, there's I'll share with you a
few of these, okay?
With my vocal teacher, at the beginning
of my journey, when she got me to do
things with my voice where she said,
"All right, let's do a really high
voice. Have a bit of a play, Vin. And
you know, go into falsetto." And she'd
make me do things like this. I'd go red.
Because I'd go, "Oh, that feels so
weird. Oh, now I'm becoming so deep with
my voice. This feels so fake and it
feels phony." I immediately came up with
those objections.
As I'm sure you would feel that too if I
got you to do that, right? And when I
deal with my students, that's the
immediate thing that comes up. They go,
"It's fake. It's phony.
That's not me."
And then now, just like my vocal
teacher, she would always challenge me.
She goes,
"Well, if you could make the sound and
you played the key on your piano, you
describe to me then, how is it fake? How
is it fake? If you were able to make
that sound, that is you. That is your
instrument. That is just you playing
with keys you're unfamiliar with."
That's it.
You've gone through this entire life
being so familiar with this key that
anytime you pressed any other key, you
go, "Oh, it's not me." No, no, no.
You're just familiar with this key and
you're unfamiliar with the others.
That alone helped me understand that, oh
wow.
It's not fake. Because for the longest
time I thought it was fake. And because
I thought it was fake, I never changed
the way I talked. And and why is it that
we don't want to play with those other
keys? Is it because we've got so used to
playing with a a particular set of keys
and You're so familiar with it. Playing
the other keys comes at a cost, a
perceived cost. Well, it goes deeper
than that. It goes even deeper than that
because where did you get your voice
from?
Who did you learn it from?
There's an idea that people have in
their minds about this thing called a
natural voice, okay? This is another
objection my students give me. They go,
oh, that's not my natural voice.
And speech pathologists will tell you
this. The voice you have right now is
not your natural voice. You lost access
to your natural voice when you were two
or three.
Question, if I asked you to scream at
the top of your lungs right now
Yeah. for about 10 minutes Yeah. what
would happen to your voice? I would lose
it. Yeah. My daughter, 12 months old,
can scream for 3 hours, Steven, and she
does not lose her voice.
Because they have this beautiful access
to their instrument. They can naturally
access that instrument. Whereas as we
grow older at the age of three or four,
we start to be inspired by certain
people in our circles. As a result of
being inspired by people, what do kids
do? They emulate, they copy.
So the voice that you've developed,
you've copied that based on the people
you were inspired by when you were
young. It's just a series of habits. The
way you speak, the way you sound is just
a series of behaviors. It's how you
manipulate your vocal chords, how you
move air through your body, how you
shape your lips, where you place your
teeth, how you maneuver your tongue, how
you maneuver your soft palate. Depending
on how you do all of that, you create a
certain sound. But if I change now, as
you said, people are going to think I'm
weird.
Well, that's right. Well, that's what
Well, that's the thing. You have to have
a process to go about that change. Okay.
Cuz if you immediately just talked
tonight with your partner with no
context They'll go freak out. Yeah.
They'll be like, what the hell? Why did
you Why did you talk to Vin?
You've had them on the podcast before.
Yeah, why? Now you're fake, right?
We'll get to that in a moment.
Mhm. What I'm saying is that the reason
why you don't move from that is because
you genuinely feel stuck.
I'll give you the reason behind it. When
you're first imitating dad, I had one of
my students, his name's Tanzir.
Beautiful, beautiful guy.
He had a very soft way of speaking.
Beautiful, soft way of speaking. And
what he didn't realize is that in the
beginning of his life, he saw dad do it,
really inspired by dad. So he copied
dad. So he had to consciously think
about all these little behaviors, all
these nuances to copy dad's sound. And
then after you repeat those behaviors
for 1 year, 2 years, you no longer have
to consciously think about it cuz you've
mastered it. So now those behaviors move
from your conscious mind, it moves into
your subconscious mind. And then when
behaviors move into your subconscious
mind, now it feels automatic.
So now you feel like it's you.
So now you don't doubt it. You go, "No,
no, that's me." He's like, "No, no, it's
still just a series of behaviors." Yeah.
And I often tell my students, I say it
all the time. I say, "Don't be so
attached to who you are in the present.
You don't give the future version of you
a chance."
And the moment these things happen, it's
incredible seeing these changes because
all my students will do is they'll
change three things.
More volume,
more melody, bigger hand gestures,
people completely change the way they
perceive them.
It three simple things that they do
creates a profound change in how others
perceive them.
Volume, melody,
and hand gestures. Yeah, I was thinking
to one example of one of my students who
a female, Rachel, who who felt like she
didn't have great executive presence.
And it was because she became
she she labeled herself as being shy.
And I I like to break these things down
for my students, too. I'm like, the the
reason you're shy and the reason you're
really good at being shy
is because you've been repeating the shy
behaviors for the last 25 years. So
you're really good at it. And that's all
right.
It's because you've been practicing shy
for 25 years.
Being more confident, it's about us just
learning a new series of behaviors.
Let's Let's try a larger gesture. Like
I've seen this on multiple podcasts.
I'll just try a larger gesture.
Try a stronger volume. Try being more
melodic with your voice.
And then she was practicing that and
immediately the feelings of oh, it feels
fake. It feels foreign. But I go, oh no,
it's just unfamiliar.
And the moment she makes that reset, she
goes, oh, I'll continue to explore them.
Whereas if she thinks it's fake, she'll
revert back to being who she was before.
So, how do I speak impromptu? How do I
be in the moment and
come up with a good answer?
Another one is
I'm introverted.
Does that mean that I'm doomed?
Okay. Yeah.
And another really common one is I don't
have much connection in my life.
I wish I felt more connected to the
people that I'm around. Why is it that I
can't get past the
the the good day, mate. How are you?
Yeah, I'm good. How are you? Yeah, I'm
good. All right, cheers, mate. Have a
good one. Oh, the small talk. Yeah.
Yeah, this is a big topic, right? So,
again, it's just how do we how do we get
to these conversations like that you get
to have on so many of these wonderful
podcasts that you do. So, I reckon you
would have insights here, too.
Cuz like I was looking earlier, there's
almost like a billion search results on
Google for people trying to figure out
or trying to provide answers to how to
communicate successfully. So, let's get
into it. So, I you use this term vocal
image. Yeah. What does vocal image mean?
It came about when I realized I spend
and I think most of us spend a lot of
time on our visual image, right? How how
we look, our body language, the way we
dress. Mhm.
But very rarely do people spend time on
their vocal image. Yeah.
I'll make it make sense.
When people see you and you reveal your
visual image, they make assumptions
about you pretty quickly. So, they form
assumptions. Oh, this person seems
friendly. Maybe they're confident
because they've got good posture. Maybe
they're smiling, they're friendly.
And then all of a sudden, when you open
your mouth and you speak, they now turn
these assumptions into beliefs.
As in, what may be assumptions before,
now they go, oh,
you are friendly. You are confident.
Right? Or they might think, "Oh, no.
Bit of a wanker."
Right? And And And you've had these
experiences before. I've had them
before. Where you assume you see
someone, you're like, "Oh, that person's
really Go and meet them." You're like,
"Oh, not really nice. That's weird." So,
it's another layer that we don't think
about though, because we again think
we're stuck with our voice. We think
we're stuck with the way we communicate.
We think there's no way for me to ever
change this.
So, let's let's talk about how one can
improve their vocal image so that
they're effective across context.
Sure. You mentioned melody, volume, hand
gestures. If we start with melody, what
the hell is melody?
The different notes you can hit with
your voice. Okay, so is that variety?
Yeah, variety. Yeah, pitch variety.
Pitch and melody. Okay. Well, because
there's a melody that lives underneath
your voice.
All right, let's do an experiment. I'm
going to play you a a piano song. And I
want you to listen to this and then
you at home right now, I want you to
listen to
to the track and see what words come to
mind. So, we'll just play it. We'll play
this song.
Okay, yeah. Um all right, sadness.
Right. So, so And then if if listeners
at home could could could have a voice
here too, that's maybe say they'll say
somber. Mhm. Nostalgic. Yeah. Right? All
these words would come up. And And
again, if we sat with this for a while,
we'd get plenty of words. Let's try
another one. Let's Let's change the
mood. Let's shift to something like
this.
Um inspirational, motivational. Good.
See, all of a sudden now And And I'm
thinking running towards something.
Yeah. Right? I And And again, there's a
part of me that thinks, "Oh, cheesy
commercial." Right? There's a There's
that part of it too. So, you can hear
all these different things. Let's try
one more. This one We'll shift gears
again.
What about this one?
Uh like a horror movie. Scary. About to
die. Yes.
Something bad's about to happen.
Ominous.
Little little three-year-old stood on
the the landing of the staircase at
night time.
Yes, with long black hair.
Yeah. Yes, correct. So, that that that
again all of a sudden
paints all these different vivid
pictures in your head.
The reason I did that experiment is
there were no words
in any of those tracks.
Yet think about all of the words that
rushed to your mind as you were
experiencing the melody.
The different notes.
What people fail to realize is that you
have a melody in your voice. Yeah. This
is why when some people walk into our
lives
it
it could drain the energy from our
lives.
And when they walk in you feel the
impact of them walking in. Right? In the
negative way or a positive way. Some
walk in and you go, "Oh, I feel good. I
feel great." What is that? It's the
melody in which they come in with. Can
you have a pretty limited range limited
melody but still hit people with scary
and sad and inspiring? I believe you
can. Yeah. Yeah, again because we we
genuinely don't have 88 keys, right? So
again, it's one of the it's a it's a
metaphor, but I believe that we can
create so many different songs with our
voice if we learn to treat it as an
instrument.
And we we can we can play with the
technique to help you increase your
vocal range if you want.
Sure. There's something called a this is
fun. This is a fun one. There's
something called a siren technique.
Okay. Okay, so a siren technique is when
you you read something with a low voice
and then you go towards a high voice and
you go back down to a low voice. So now
I don't want you to do it to start with.
I just want you to read this as you
would and then we'll try the siren
technique. So just read it as you would
naturally first. So just read that as
you would. Okay, so for those that can't
see, Vinnie's passed me a card.
Yeah, cue cards.
On the card it has a bunch of words
which I'm just going to read.
And then and as you're listening at
home, have a guess of what movie this is
from. Want to know how I got these
scars? My father was a drinker and a
fiend. And one night he goes off crazier
than usual. Mommy gets the kitchen knife
to defend herself. He doesn't like that,
not one bit. So me watching, he takes
the knife to her laughing while he does
it.
Turns to me and he says, "Why so
serious, son?" Comes at me with the
knife. "Why so serious? He sticks the
blade in my mouth.
Let's put a smile on that face. And why
so serious? Beautiful. What movie is
that from? No idea. I don't want to Oh,
are you serious? Dark Knight, the Joker.
Okay, well Oh, so Heath Ledger is so
amazing. Okay, cool, great. So again,
you read that in your neutral voice.
Now, what we're going to do is we're
going to play with the instrument. Okay.
So, the siren technique is when you read
with a really low voice and then
gradually go to a high voice and I'm
going to challenge you to not be afraid
to go into the falsetto. Not be afraid
to play. Okay. Just play. And and and
it's not about going low at the start
and then high at the bottom. Within each
sentence, I want you to go up and down,
up and down. I really want you to play
with your voice. Okay.
Otherwise, I'm going to push you. Okay.
Okay. In three, two, go for it. Want to
know how I got these scars?
My father was a drinker. Kind of a
fiend. Good.
And one night he gets all crazier than
usual.
Mommy gets the kitchen knife to defend
herself. Okay. Wow.
It hurts. Now, try to go in a way where
it is a little more even. Just give it a
go. But, normally you won't be able to
because you won't have all of the range
fully expanded. So, try again. Keep
going. He doesn't like that, not one
bit. Good.
So, me watching
he takes the knife to her. Yes.
Laughing while he does it.
Good.
Turns to me
and he says
Why so serious, son?
Fantastic. That's fantastic. You did a
great job, right? Okay. But, you feel
that feeling you feel right now? Yeah,
weird.
It Yes. And it's not so much about
getting you to speak like that on the
podcast, but it's more just helping you
realize
this instrument that you have is capable
of so much more. Yeah. There is so much
more that it can do as opposed to what
we normally do with it.
Right? Because for the longest time in
my life, I didn't have any melody.
Because I did I I just thought this was
how you talk.
And the reason I can switch to this very
quickly, Stephen, is because I practiced
these behaviors for about 25 years.
What's even more interesting is that
they've they've they've done studies
where they had five or six people
talking at the same time
and the person who the person heard was
the person who had more melody in their
voice.
Oh, really? The person who is more
melodic, what they say becomes more
memorable.
Whereas if all of us were speaking like
this, me, yourself, Jack, everyone, all
of a sudden you wouldn't hear
you wouldn't be able to hear the
difference. Mhm. Whereas all of a sudden
if you just start to play with your
voice a little more.
How do you know you've not played with
it too far? Do you know what I'm saying?
By playing with it too far and then
getting feedback. Right.
And people are so afraid of that though.
And they don't realize that they they
don't go too far, they underplay.
The risk is not going too far. The risk
is not going far enough. Again, at this
point when people heard me Of course, of
course, of course. squeaking like Mickey
Mouse, they're going to say, "Fuck me,
like I
you're going to have to remind me again,
Vin, why this is worth it." You'll be
able to make people feel more connected
to you. They'll feel what you're saying,
not just hear what you're saying. I
mean, do you notice this in some people?
Of course. They'll say things, but you
don't feel it. Yeah. It happens in
America's Got Talent, Australia's Got
Talent, where Simon Cowell will say,
"Right, right, very good, but I don't
feel it."
What are they talking about? It's the
emotion in their voice.
There is emotion in your voice, too. Do
you want to go to the next one? Please.
I didn't know there was more. There's
more. Yeah, there's five. Let's go
through all five. No, no, next one. I'm
just going to get you to read this one
as you would and then I'll tell you what
it is. Okay. Just so you don't get ahead
of yourself. Okay. Okay, cool. And and
see, tell me if you please tell me you
know this movie. Fire out, Stephen.
I don't know who you are.
I don't know what you want.
If you are looking for ransom, I can
tell you that I don't have money. But I
I do have but but what I do have are a
very particular set of skills. Skills I
have acquired over a very long career.
Skills that make me a nightmare for
people like you. If you let my daughter
go now, that'll be the end of it. I will
not look for you. I will not pursue you.
But if you don't, I will look for you. I
will find you and I will kill you. Yes,
very dark movies. I love these movies.
What movie is this? That is the movie
called
where he his daughter gets kidnapped.
What's it called?
Yes, Taken. Yes, it's called L his name.
Lion King, I'm joking. No, what is it?
Right, from Taken.
But here's the thing.
So, the next foundation is rate of
speech. Okay. So, if you're reading that
and I was kind of just giving you some
coaching, again, as you're reading that,
think of rate of speech of having a
scale from zero to 10. Yeah. All right,
so one being painfully slow and 10 being
as quick as you possibly can.
So, you were around playing around a
five. Very comfortable, that's your
default rate of speech. Most of us when
we're nervous, we just have a default
rate of speech. We fall victim to a
default rate of speech.
When you think about rate of speech,
there's a way to use it.
And the way you use rate of speech is
if you really want to highlight a point,
creating an auditory highlight, slow
down.
That creates an auditory highlight. It's
like a highlighter with your words. And
if you want to be able to show charisma
and energy, you you speed up. And if
it's not as as important, you can speed
up and that's fine.
This simple rule gives you vocal variety
with your rate of speech.
That simple rule. And what does changing
my rate of speech then do to the message
I'm communicating? It makes it more
memorable.
Clear, okay. There's more clarity in it.
Right, so for example, if I if I was
speaking and I said
right now I'm going to go through the
five core vocal foundations and I'm
going to take you first one through is
the rate of speech then after that I'm
going to talk to you about pitch and
melody and then after that I'll talk to
you about the importance of the other
three. Right now, you have no idea what
is important and what is not important.
Okay, right.
Whereas all of a sudden now, if I said
I'm going to take you through the core
five vocal foundations.
All of a sudden you now have a point of
focus. And the big thing that people
want with their communication is
clarity.
Well, if you are going to be more clear,
the delivery needs to be clear so that
the receiver gets what you intend.
Okay. It's not just about the exchange
of information because how I say
something impacts how you receive it.
So, I want to slow down where I want to
hit emphasis.
Yes. Okay.
And this script has multiple places
where you want to slow down. When people
are nervous Yes. What what happens?
up. They speed up.
They speed up. Considerably.
Considerably.
And have they ever measured that?
Oh.
Does anybody know? If you get above 210
words per minute, you're you'll be a
little bit too fast. And what's the
average person speaking at in terms of
words per minute?
Around 150. You want to get to around
150-180. That's very good. That's a good
kind of rate of speech to be at.
Whereas if you're slower than that, then
again, it just gets a little bit
monotonous at times for people. But
again,
here's what's fascinating.
If I
if all of a sudden now
I stick to a default melody and then
stick to a default rate of speech,
notice what's happening in your brain.
Right? All of a sudden, you start to
Again, you start to switch off, right?
Whereas all of a sudden, if I start to
vary my rate of speech, the transition
from slow to fast is what's hooking
people. So if you were to try to read
that again now,
but I want you to slow And some bits
painfully slow down and play with your
voice. And then some bits go quicker.
And then the last bit, I'm going to kill
you, slow it all the way down. And be
playful. It's not about
Okay, I'm going to start from here.
Sure.
If you're looking for a ransom
I can tell you that I don't have money.
But what I do have
are a particular set of skills.
Skills I have acquired
over a very
long
career.
Let's skip to the end.
If you let my daughter go
that will be the end of it.
I will not look for you. I will not
pursue you. But if you don't
I will look for you.
I will find
you.
And
I
will
kill
you. Yes, give him a big round of
applause. That was amazing, right? But
again, you feel so strange when you do
it.
Yeah, I do.
Yeah. It's so fun to listen to.
And And And again, this is us
practicing. This is a safe environment.
I'm not
Don't do your next podcast like that.
But, again, it just goes to show the
range that we have access to. And how it
changes the message in such a profound
way. It's the same words. Yeah.
It's the same words, but when you read
it the first time, it didn't sound scary
at all. Now, I feel scared. There's
something I I noticed this in like board
meetings and stuff, especially with like
younger team members or people that
would class themselves as being shy,
that they do hurry along. And there is a
certain Someone said to me the other day
that people that have the most
confidence and charisma, they like move
and talk as if a li- if they were a li-
a lion.
Yeah, yeah. You know, they're slow and
they're composed.
Predator versus predator. I remember
listening to the episode. It was
fantastic.
Yeah. There is. It's people who are
confident take their time. What's that
third one? Okay.
I'll just read part of it. Okay. Read
part of it. You're You're You're more
than happy to freestyle. Read part of
it. Now, if you know what you are worth,
then go out and get what you are worth.
But, you have to be willing to take the
hits and not pointing fingers saying you
ain't where you want to be because of
him or her or anybody. Cowards do that.
And that ain't you. You're better than
that. Now, the thing is, this next one
is volume.
Oh, [ __ ] Yeah. Volume so critical.
Okay. For many different reasons. Volume
is the lifeblood of your voice.
Mhm.
Volume carries all the other foundations
you're about to learn. Volume carries
the melody. Volume carries the rate of
speech. It carries everything. Right?
And again, I think of it as having a
scale of 1 to 10.
And a lot of the times, like what you
just did, people are around a three,
a four, Mhm.
and they stay around there.
When you use volume, there's two ways to
auditorily highlight something with
volume. Volume's fascinating cuz with
rate of speech, you slow down.
But, with volume,
to highlight something,
you could go very quiet.
Okay.
So, if all of a sudden I wanted to say
something scary, I could lower my volume
and say it.
But then all of a sudden notice what
happens if I just stay here now.
What started as a great verbal highlight
now just kind of seems
doesn't seem effective anymore. Because
if you make something default,
it becomes non-functional.
And what signals I'm not a confident
person? What side of the scale?
The lower scale. Okay.
On volume. Okay. Because that's one of
the
default shy behaviors that a lot of
people exhibit. And what about leaders?
Where do they land on the scale?
Depends if they're self-aware. Right.
Sometimes if they're not self-aware,
they can be on the higher end. And
that's, you know,
you just have someone come across as a
little arrogant. Sometimes they're just
too much volume. Because too much volume
without the other foundations, now you
come across arrogant. So, again, if I
give this back to you,
and again, just for fun, like I I want
you to go loud. I want people to hear
outside of this studio what we're doing.
Yeah, [ __ ] So, just just have a go. And
just And give me And give me a whisper,
too. At some point you give me a
whisper, too.
Now, if you know what you're worth,
go out and get it.
Go out and get what you're worth.
But you have to be willing
to take the hits.
And not point your finger saying you
ain't where you want to be because of
him or her or anybody.
Cowards do that.
And that ain't you. Yeah.
You're better than that.
Oh.
It's amazing. Yeah. What you just did
made me feel. Why did I feel? Is What is
a voice? A voice is a series of
vibrations.
So, you just sent
vibrations my way that made me feel.
Mhm. That's why we say people have good
vibes.
Right? We kind of we we we understand
it's happening, but we don't understand
at that kind of frequency level, at the
vibration level. But it's happening at a
physical level. Mhm. Where depending on
how you use your voice, you're genuinely
moving people quite physically.
We did rate of speech, we did volume, we
did the metronome, yeah.
And then there's there's two left,
right?
There's two left, yeah. Right. So this
one, read it as you would, parts of it.
And it's not because I'm lonely, and
it's not because it's New Year's Eve. I
came here tonight because when you
realize you want to spend the rest of
your life with somebody, you want the
rest of your life to start as soon as
possible.
What we're moving into now is the
emotion that exists within your voice,
tonality. This is the emotion that
exists, right? So the way to add more
emotion into your voice is to move your
face.
Because as I eloquently put it at times,
your face is the remote control that
allows you to add emotion into your
voice. Yeah. So let's play, right? So
now I'll give you different faces to
make, I'll tell you different faces to
make, and you make those different
faces, and allow those emotions to come
through your voice. Okay. So if it's
happy, then I want you to sound really
happy. If it's sad, I want you to sound
really sad. So what we'll start with and
and try your best to play with this. I
want you to make disgust, like just uh
disgust, and let that come through, and
give me a more volume. Give me disgust
in three, two.
And it's not because you're lonely.
Yeah.
And it's not because it's New Year's
Eve.
Surprised. Really surprised.
I came here tonight because when you
realize you want to spend the rest of
your life
Angry. Give me angry.
You want the rest of your life to start
as soon as possible.
Happy. Best of your life, Stephen. You
want the rest of your life to start as
soon as possible. That's so beautiful.
You know this already. In our brains,
there's mirror neurons, right? And when
I see you go through these different
facial expressions, I feel what you
feel. Even though I know this is a a a
situation we've created here for us to
experiment in, it's a safe environment,
but every time you went through any of
those emotions, I felt it. Mhm.
Because I didn't just see it. Are men
worse at this stuff? Yes, they are. Yes,
because I feel well, for me, I can only
speak personally for me, I was taught to
keep my emotions on the inside. Right. I
was taught that it's a sign of weakness
to show you being sad, you being happy.
You should just be Composed.
Composed at all times.
And then that's what I thought and that
that led me to the behavior of speaking.
Whereas I would just always speak like
this.
Because I'm a man.
And I should always speak like this. And
I still remember going to one of the
concerts and my my my wife turns up and
she goes, "How do you feel?" I'm like,
"This is a really exciting concert."
And and and and she goes, "Well, okay.
You obviously hate it." And I'm like,
"No, no, I I love it. I love it." And I
just I didn't know how to emote.
And again, I thought I was stuck like
that. Because I was stuck like that for
years. And that that damaged a lot of my
relationships.
Because here's a thing that I think
and it might be helpful for you, too.
When you're listening to someone talk,
you don't have to react with sound.
Because otherwise, you'll be seen as
interrupting the other person, right?
You can react with facial expressions.
And that is one of the most powerful
ways to show them you're listening and
that you're following along.
How cool is that? Cuz if someone's
saying something really bad and you're
like,
Yeah. It shows them you're locked in.
Yeah, you learn it as a podcaster.
Yeah, you do. Because the audience
they're looking at you
for most of the conversation. So, 95% of
the conversation's on you. Yes. What
they don't know Yes.
is that throughout that time, I'm
basically talking to you with my face.
You are. And you're really good at it.
So, if I turn my head like this, it
means tell me more. So, I'll be You'll
be talking like that like this. And it
means tell me more. Yes. And then it's
it's interesting.
And you can expand that range.
Yeah. It doesn't just have to be
curious. Yeah. And cuz I see you do it.
Yeah. I see you consistently do the
different faces to give me the cue to
almost go, "Oh, he wants to elaborate.
Oh, he's in. He's locked in." Do you
know you can The thing I've learned from
both speaking on stage and doing this is
you can also [ __ ] it up. You can also
communicate the wrong thing
Yes. accidentally. One of them that
people communicate quite often with that
accidentally is they start talking while
you're speaking. Do you ever know that
like when someone's
um listening to speak,
they start They start going like this,
"Yeah, yeah, yeah, yeah, yeah, yeah."
And it means shut the [ __ ] up. I need to
I have something to say.
I just did it No, like that. But there's
that kind of
NO, BUT IT'S THAT KIND of thing. It's
like, you know, I think who was it I was
talking to? It was Vanessa, she said,
"If you do the fast nod,
it means shut the [ __ ] up. So, if you go
yeah, yeah, yeah, yeah, yeah, yeah. But,
if you do the slow nod, it means oh, I
love this." So, if if I go
Oh, I learned something. That's
curiosity. Tell me more. Versus
Yeah.
When do you shut the [ __ ] up?
Yeah, yeah, and wave my hand. Yeah,
yeah, yeah. Yeah. Okay, so tonality, so
emotion. And that was so beautiful to
see you do that.
Because it just again, we just have such
great range.
And then imagine you start to vary your
rate of speech now.
You vary volume. You've got different
melody. You've also got different facial
expressions. This is such a rich
song that you're playing now.
Do you think much about the actual words
you're saying as well?
Of course.
You can see that you think about the
structure of what you're saying. I mean,
the like you're thinking about cuz when
you start speaking, I notice that you
often go into a story straight away.
Something interesting. You'll say, "This
is one of the greatest things I've
learned from my teacher."
Is that intentional? It is, because I
believe stories are more sticky than me
just throwing you a bunch of tips and
hacks and tricks. Do you have a
storytelling formula? I do. What is the
storytelling formula?
I think the way most people tell stories
is they report stories.
So, I'll share a story with you, okay?
And reporting a story is let's say you
ask me the question, "I This is one of
my favorite stories."
It's let's say you ask me how I met my
wife. A reporting a story
is just me saying, "Oh, I met my wife at
a bar." And I did some magic to her, she
didn't like it, and that was cool.
And I gradually was able to woo her in
the end, but I met her at a bar.
That's me That's me reporting the story.
Right? It kind of sounds like a news
reporter. Yeah. Right? So, if you think
about it again, let me just anchor it
with the news reporter. It's like a news
reporter saying,
"Last night at a bar at 9:00 p.m., Vin
Jang went to a bar called Distill and
tried to pick up a girl, did a cheesy
magic trick, it didn't work. Therefore,
he failed. He came back four times
again, and then he saw her, and then he
succeeded, and now they're married. On
to the next news." Right? So, it's it's
kind of very reportory.
Whereas matter-of-fact. Matter-of-fact.
Whereas this is the story of how I met
my wife.
So I still remember this because
this happened in 2009.
I crashed a girl's graduation party
named Vivian. It was at a bar called
Distill, this beautiful bar called
Distill. And there was two levels to
this bar, on the bottom was for
everybody and on top was the high
rollers and you had to buy expensive
drinks to get to the top. And I got to
the top and I saw this beautiful
Malaysian girl sitting by the bar.
So I said to my friends, I said, "Watch
this." And I take a packet of cards out
of my pants cuz I'm a magician. So I
walk up to her, walk up to her and I
say,
"Would you be impressed if I transform
this king of hearts into the queen of
hearts like yourself?"
Mhm.
Disgusted. I know, you're making the
disgusted face. And and that's how she
reacted. She she looked at me as if she
smelled a bloody fart. She looks at me
and she goes,
"I'd be more impressed if you
transformed into a real man and had a
conversation with me."
Boom!
And I've never had that reaction before.
Normally people say, "Wow, you're
amazing." So I said to her, "No,
thanks." And I left, tail between my
legs, the boys all teased me and
everything. But I was so drawn to her
confidence. Just uh there was something
there. I went back to the bar four times
in a row. She wasn't there, she wasn't
there, she wasn't there, then she was
there.
And I walked up to her the second time
and I said, "Hey,
listen,
what if I transform into a real man
tonight and take you out for a coffee?"
And we fell in love.
You know, and that that's that's the
story of how I met my wife.
Whereas the way I would normally tell
that story is just oh I met her at a
bar, did some tricks, she didn't like it
and then that was fine. Yeah. But all of
a sudden there was so much life, so much
zest in that story. I noticed you added
so much almost irrelevant detail.
Uh-huh.
But you talked about the bar having two
floors and stuff.
it visual. Okay, so I could picture it
in my mind. I wanted to make it visual.
Well, it's it's it's well okay, so
here's the thing, when you think of the
storytelling formula,
if you just give the who, what, where,
and when, that's the basics people need.
But what turns it from reporting to
reliving,
because that's what you want to get to.
You want to get to reliving a story, is
the ingredients that you just called
out. So intuitive of you to call them
out.
Vaks, V A K S, which stands for visual,
auditory, kinesthetic, and smell.
So, I'm just describing those few things
for you, right? It doesn't always have
to have all the ingredients, but you
want to add some of those ingredients.
All right, so the visual I described to
you, the visual. The auditory, what I
said. I did my voice. I did her voice. I
gave you dialogue. Right? So, all of a
sudden you bring those the story to
life. Now, it goes from reporting to
reliving.
So, if I if I told that story, and let's
say that now the connection ability is
again, it's to do with improv as well,
is instead of just going out and saying,
"Here's three ways to show up
authentically when you're trying to pick
up someone." Yeah. Instead of doing
that, I share the story first.
I get you engaged. I build rapport. I
build chemistry. Now, you've heard the
story. Now, you have rapport with me.
You feel more relaxed. You feel more
creative, right? Then, I link that story
to
So, the very next time you walk into a
girl, if she does say no, she may not be
saying no to you. She may just be saying
no to your approach.
Here are the three ways you can show up
more authentically as a man.
I believe that is a much more powerful
way
to then go into the three tips.
Whereas, I I feel that because of the
world now with social media, we just we
we we we we've lost the art form of
storytelling. It's just give me the
three tips now. I've heard you talk
about these four elements to a great
story, which is the hook,
the struggle, the break through, and the
application, which is kind of what you
just displayed there. Well, the the
importance of application I think is
something that I really focus on with my
students. The And by application you
mean the lesson or the big takeaway from
the story. Cuz sometimes people tell
stories and they go nowhere. Well, it's
also what you do after. Okay.
Because I can I can share a story, but
if I
One of our videos went viral. And I
don't claim to be an expert on social
media, okay? So, I don't I still don't
understand how some of these things
work. Even though we've been able to
grow all of our social channels quite
quickly. I don't understand how it
works. It to me I'm like, "Oh well, I
can't believe that worked last time. Oh,
it doesn't work anymore. Huh, that's
weird."
So, to me it's
what people love is when you give them a
really simple pragmatic takeaway that
they can go and actually do.
Like, go do it now. Mhm. Where Where is
we we don't apply knowledge.
We just keep
consuming and go through knowledge
acquisition.
There's There's a cycle of doom that we
go through. There's just this cycle of I
mean, this is the cycle my students go
through.
Oh, job promotion.
Oh crap, I need to work on my
communication skills. What's the first
thing they do? They go to Google.
And then they Google, "How do I improve
my interview skills, my communication
skills?" Then they get back 10.6 million
results. They go, "Ah, this is too
crazy. Surely someone's created a
YouTube video." Then they go to YouTube.
They type in, "How to improve
communication skills?" They get 3
million videos. Right, and they go, "Ah,
this is too ChatGPT. I'll go to ChatGPT
now. How to improve communication
skills?" And it gives you these generic
answers from blogs that have no
relevance to you. And then after that
you feel so overwhelmed you do nothing
with it.
But it's just this cycle we all fall
victim to over and over and over again.
We just keep consuming knowledge and
nothing actually changes because we're
not applying it.
So, the the key is to get out there
and start running some of these
techniques in the real world.
And just pick one.
Pick one and just try it. It's like
we're going through all these different
things. Right after this episode, go out
and just try tonality with your kids.
And read them a children's book because
those books are naturally emotive. And
if you don't have kids, borrow a niece
or nephew. And just watch the impact on
the other human being as you play with
your instrument. Watch them smile. Watch
them giggle. Watch them react to the way
you play your instrument.
Because then it wakes you up
to the fact that you've got access to
this.
And that I can change the way someone
feels.
What power?
Yet we don't use it.
I just realized that there's one more
left.
There is one more left, yeah. Okay, I
know what I know what this is.
Yeah, yeah, of course. If you didn't, I
would be quite deeply offended. Yeah.
I'll get you to read this, and we'll
play with the last one. Okay. Yeah.
Okay.
My name is Maximus Decimus Meridius.
Correct. Commander of the armies of the
north, general of the Felix legions,
loyal servant to the true emperor,
Marcus Aurelius. Father to a murdered
son, husband to a murdered wife.
And I will have my vengeance in this
life or the next. Perfect.
Now, we're going to read it again,
except the final foundation here with
the voice is pause.
Whatever emotion comes before the pause,
once you pause, it intensifies that
emotion.
So, if you've got the feeling of anger
and you pause,
oh, that is a pause of anger. But, if
all of a sudden I'm sad and
and then I pause,
you prolong the sadness.
It's a pause of sadness. And think about
how important the pause is in music, and
I love the world of music. I love
listening to orchestral music. And when
you think about it, what happens right
after a crescendo?
It's a pause, silence. The most
important note that they play during
that piece.
Yet, we barely use it.
And what else does the pause do? When
you pause, you give me time to process
what you're saying. Mhm. Yet, we are so
afraid of the pause.
My name is Maximus
Decimus Meridius.
Commander
of the armies of the north.
General
of the Felix legions.
Loyal servant
to the true
emperor.
Marcus Aurelius.
Father to the murdered son.
Husband to a murdered wife.
And I will have my vengeance
in this life
or the next. Ah.
Beautiful.
When you paused, you gave me time to to
process the weight of what you're
saying.
Mhm. The first time you read it, you
rushed through it. Just like that
nervous employee in front of their
leaders who just rushed through it. You
may have just shared the most brilliant
plan
for a marketing campaign, but because
you rushed through it, I didn't feel the
weight of
how profound the strategy is. It's
something when you pause, you almost
you tell the person, don't you, almost
inexplicably that
they should really give a [ __ ] about the
thing you just said. Like it really
mattered. It's important. Yeah, cuz
you're like giving it space to breathe.
And you see what all of these
foundations do. What do they give you
ultimately? Like what does it ultimately
lead to? Clarity.
Do you think there's a certain
set of those tools that when applied or
a certain sort of
style of speaking that makes people
dislike you? Is there a sound one that
just doesn't make them warm to you? Is
it the low pitches? Is it the fast
speaking?
The
the sounds that people don't like.
For example, have you ever called I
don't mean to pick on real estate
agents, but it happens a lot to me in
Australia. When you call a real estate
agent, it's
Hello, this is James from XY real
estate.
And when you hear that sequence of
melody,
no worries, I'll put you on to the next
person. And you hit you switch off. You
just go, ah, this person just I'm just
I'm not really connected to that person.
And all you have to do is you just tell
them to switch the melody and just
don't use that sing-song voice. And they
call that a sing-song voice in the world
of vocal training, right? You've got a
sing-song voice. And if you keep
following the same rhythm, you have a
sing-song voice.
So instead of doing that, just go, hey,
it's James. How can I help, mate?
You said the same thing. You just
switched up the melody. That sounds a
little more sincere. Cuz it was a bit
more varied. Exactly, right. And it's
not what everybody uses.
Because once everybody uses the same
thing, all of a sudden it now sounds
like a script. That's why people are so
afraid when they create the content
online, they go,
I don't want to sound scripted.
There's a sound to it. And it generally
follows up That's why newscasters, they
there's a sound to it.
Yeah. Last night at 9:00 p.m.
There's that there's a rhythm and then
they keep using the same rhythm over and
over and over and over again. The same
melody sequence over over and over and
over again. And am I right in thinking
if I wanted to be really boring, I
should just kill all variety?
Kill all the foundations. Nothing. Give
me nothing.
And And it's what happens when people,
again, the people that I serve, it's
what happens is because they go
I'll let my work speak for itself.
And And I say that's great. That means
you do great work, but why not speak for
your work, too?
Why can't we do both? Mhm. Why does it
have to be one or the other?
Yeah. It's a shame not to do your work
justice.
You know, cuz you can do it a disservice
just by delivering it without the
foundations as you've said. Yeah. And
And then other people, as you said, they
could have a half the idea, but double
the
double the showmanship.
Yeah. And that happens, too.
That happens, too, right? So, to me,
it's about helping those who
they've they've got something amazing.
You've got a story you need to share.
You've got an idea you need to pitch.
You've got incredible technical skills
that you've worked on for the last 15
years.
And you're thinking, why am I still
stuck in this position?
It's well, hey, let's let's do great
work and let's
let's allow ourselves to
build the ability and grow the ability
to shine. How does one increase their
self-awareness as it relates to their
communication skills? Is there a Is
there a practice I can do to understand
if I'm good, bad, or ugly at this?
If you're a problem unaware of
communication, and right now you just
go, "Ooh, this is something I need to
work on." Then this is the three-step
process you have to commit to. And just
by doing this,
it's going to dramatically change the
way you talk. It's going to dramatically
change the way you show up.
I call it record and review.
I learned this as a magician.
And it's so practical when it comes to
magic and communication skills.
First step.
Record a video of yourself speaking for
5 minutes.
A full 5 minutes. And then people always
immediately say, "Oh, what do I say,
though?"
Google or ChatGPT, great conversational
starters. And then use those for
yourself and just talk, but it has to be
impromptu.
Because I'm trying to tease out core
behaviors. I don't want you to give me a
pitch that you've delivered 20 times
already. I want you to just in the
moment speak. I'm trying to tease out
some non-functional behaviors. So, once
you've recorded that video of yourself
for 5 minutes,
leave it for a day. Video or just audio?
Video. You want video, you want to be
standing while you're doing this. Okay?
Once you've got that video recorded,
leave it for a day. Because when you
watch it straight away,
I'm fat. I'm ugly. I don't like myself.
I hate the way I sound. You leave it for
a day, you're thinner, you're better
looking, you love yourself more.
Time and space, it's amazing. So, leave
it for a day.
Then when you watch it back, you review
it in three different ways.
The first time,
so you record on your phone, you turn
the sound all the way up, press play,
turn your phone over, just listen.
Here you're doing an auditory review.
And just listen to your voice. And now,
because you've listened to this podcast,
you also have five vocal foundations you
can think about. So, now auditorily,
think about how's my rate of speech?
How's my volume? Oh, my default rate is
around a three. Oh, I speak really slow
and I stick to that. Oh, my default
volume is Oh my goodness, it's one.
Oh, wow, there's no tonality. There's no
emotion in my voice. There's no pitch
for right Oh, I am not pausing. You'll
be able to take so many notes and you'll
be able to hear things you've never been
able to hear before because most people
avoid filming themselves.
Because I hate the way I look and I hate
the way I sound.
Right? Mhm. So, to me, once you do that,
you'll have you'll have a page of notes
and a whole new level of awareness on
your auditory communication skills.
So, the next step is now you turn your
phone back around, you turn the sound
and put it on mute, you press play and
you just look at yourself.
And then as you're watching yourself,
because most people don't do this unless
they're creators, you don't do this.
That's why creators are such great
communicators is because they do this.
That's why you're a a great listener in
a podcast is because you watch yourself
back. So, now as you just watch yourself
back without the auditory feedback, all
of a sudden now you'll see things you
don't normally see.
Oh, wow, I'm swiveling a lot on my
chair.
Oh, wow, I don't use my hands just Oh, I
I put my hands behind my back. Oh, this
is my big tick.
I keep touching my glass I can't help
it.
I need to work on that. But you keep
touching your glasses, right? I keep
touching my face. I keep touching my
mouth. I keep fiddling with things.
You'll see a whole bunch of
non-functional behaviors that you've
never seen before because you've avoided
it.
And also because you have this idea in
your head that you're stuck. Mhm. You're
not. It's just a series of behaviors.
Right? And then afterwards
the final form of review
don't listen to it and don't watch it.
Get it transcribed.
Because now you'll see the way you
communicate from a different
perspective. And you go, "Oh my
goodness, I ramble."
I talk I talked about the same thing
over you because you see it from a
different perspective. Sometimes you
don't hear that. It's easier to see it.
And then you see it and I can see you
reacting, right? But that's that's what
people do is they they go, "Oh, not only
do I ramble
because when you get it transcribed,
leave in all of the non-words and the
filler words. Non-words being the sounds
we make to fill the silence. Filler
words being the words we use to fill the
silence. And so like, do you know what I
mean?
This transcription is immediately going
to reveal to you
all of your auditory clutter.
The things that you say, again,
non-words and filler words, auditory
clutter. That's the again, the and so
like, do you know what I mean? Um uh
Highlight it with a red highlighter.
Because it might not just be those.
One of my big ones was okay.
I taught online
during COVID. As a result of that
because I didn't get the in-person
feedback from my students I would always
say okay at the end of my sentences
because I wasn't getting any feedback.
So I say, "That's the vocal foundations,
okay? All right. Now, that's body
language, okay? Okay? Okay?" And I
didn't even notice I was doing it.
But that process revealed to me
immediately, "Oh, wow. I didn't know
that."
I was able to remove that cuz it didn't
serve.
Why does it matter to remove the clutter
words? You know, the like, as, um mhm.
Why does it matter? I'll give you an
example of it. You know, like um if I
you know, was uh taking you through like
the
core
you know, vocal foundations. You know,
like
uh
Mhm. It decreases the clarity of the
message.
It's okay to have some. Be human. I get
it. It's not about none, but it's about
having some and not have your speech
littered with it.
Is it easy
to overcome that? Yeah, it is. Because
to get rid of that bad habit, you just
need to learn a new habit. And the new
habit is pause.
So, the very moment you feel like saying
um
We're not lagging. We're just pausing.
Right? You pause.
And that's why as part of the vocal
foundations, you have to learn to be
comfortable with
what we're doing right now, just
pausing.
And it's okay.
So, I've got my three sheets of paper
there. I've I've done the
auditory assessment of the visual
assessment. I've looked at the
transcript and I've
seen the words. And again, is it
repetitions from there on after?
To like The step before that. Okay.
Because no normally what happens after
you do that, and I know because my
students have done it, and then what
happens is overwhelm.
Because they go
Oh my goodness, there's like 26 things I
have to improve.
That's What Which one do I pick?
And then they'll have to DM me on social
media. Which one do I pick? And then
analysis paralysis.
And to me is
it doesn't matter.
Pick one.
So, what you do is you create yourself a
little 12-week plan. And you plan it one
week at a time. So, first week, rate of
speech. Great. So, you the whole week
you you you you just look at rate of
speech. Okay. Okay. At the end, what do
you do at that week?
Record and review again.
Did it change? No. Guess what you're
doing next week? Rate of speech.
And it's that commitment. And I love
this Japanese word called kaizen,
relentless improvement. And you all do
this here amazingly.
That's what you've got to commit to. And
you focus on rate of speech until you
see change.
And I used to do coaching. I don't do it
anymore, cuz I've got two kids, and I,
you know, they're the they're the most
important people to me right now. But I
used to coach CEOs.
And they would see my plan to help them
improve their communication skills, and
they get pissed off.
Cuz they go,
"I I'm just doing rate of speech?" And
I'm like, "Yeah."
Because your default is so slow, you're
putting everyone to sleep.
And if you don't change it after week
one or week two, I'm still going to get
you to do the same thing.
And just by increasing rate of speech
alone, they became so much more dynamic.
Took a month. We all know people that
over talk. Mhm. And over explain. 100%.
Like, how does one know if they're doing
that, and how to change it? By being
able to record yourself while you're in
conversation with someone.
And Zoom is amazing now.
Okay. So, all of a sudden now, if you
want awareness on that, record yourself.
And and the beauty of recording yourself
on something like Zoom, is all of a
sudden now, you can
you can watch yourself, and you see the
other person, too. Do you recommend
someone like me, if if we're trying to
improve the communication skills of
everybody in the company, Okay. to
record our meetings, and to send it
after? 100% review it.
And and and you you may not get
reactions when people say things,
because most people, the only thing
they'll give you feedback on
with your community This is the only
feedback anybody will ever give you on
your communication.
I felt like you talked a bit too fast.
They'll never say anything else, because
anything else is an attack on your
personality. Right? So, people are very
afraid to give you feedback, right?
Especially you being the big boss, no
one's going to give you feedback, right?
So, all of a sudden now, or maybe they
do.
I feel like your team do.
What I'm trying to get at is,
all of a sudden now, when you watch
yourself back on those videos,
you now will see their facial reactions.
People are very honest with their body
language. You've had body language
experts on here. People might be able to
lie with what they say, but all of a
sudden, they tell the truth with their
body language. You will see people do
the silent yawn.
Right? You'll will people
they they're do the silent yawn, right?
They keep their mouth closed, but
they're yawning. You will see these
things if you start to reflect and
review.
And you go, "Ah, I shouldn't have said
that."
I took too long. I lost them. And you
can see it. I do that with my classes.
When I record When I used to do my
keynotes, I had a whole career as a
keynote speaker. So, when I did that, I
used to duct tape two GoPros together,
and I would duct tape the little red
recording button, so the audience
doesn't know like that I'm I'm recording
myself, and I'm also recording the
audience, only for my purpose, right?
As I review my speeches. And I would
watch back-to-back the audience faces
and my keynote.
And I could you you can see where you
lose people, because at a conference
their faces light up with their phone.
You can literally see when you're losing
them in the talk.
And when you watch those back-to-back,
it is so humbling.
Because you go, "Wow.
Did I go on for way I thought it was a
fun tangent. It wasn't."
And then I kept that tangent in for
bloody 6 months, because I thought it
added so much value. It did not add
value.
So, the only way to get that awareness
is you have to find opportunities where
you can record yourself.
Do you mind if I pause this conversation
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And when you went up on stage as a
keynote speaker, was there anything that
you did before you went on stage to make
sure that you performed optimally? Cuz
you were speaking what, 80 times a year
or something? Yeah, yeah, yeah, got
pretty full-on.
Yes, have a way to calm your mind, calm
your body, and get really focused.
And the way I do it is the first thing I
would do is
Wim Hof.
The guided bubble breathing.
30 times, and then hold your breath,
and then a deep breath in, hold for 15,
and then release. Three cycles of that,
oh, Stephen, I'm my mind is relaxed, my
body is relaxed. And then the next thing
I do is I just do a little bit of brisk
walking.
Do maybe 10, 20 push-ups. Why? Because
I'm getting rid of the adrenaline that's
building up in my body. Because if you
don't get rid of the adrenaline, you'll
go on stage and you start pacing the
stage.
And I've seen speakers do this, where
they pace. There's no reason for their
movement, but they're moving because
there's so much adrenaline in me.
Right? Non-functional movement.
Non-functional. So, get rid of the
adrenaline.
So, a little bit of brisk exercise gets
rid of that adrenaline that you don't
need. So, do those two things.
And depending on how nervous I am, I
might have to do a mindset shift.
And the mindset shift is
the only way you can become
self-conscious
and nervous is if you're thinking about
yourself.
So, if you're not thinking about
yourself,
and you have no cognitive capacity to
think by yourself, then how can you be
nervous? So, think of the audience.
Right? Before coming to this, I felt a
bit nervous. I thought, you know what?
I'm just going to think about Stephen,
and I'm going to think about his
audience. How can I add the most value
possible in this podcast as we talk? And
the moment I thought about you and your
audience, I I don't have any cognitive
capacity left to think about me. Mhm.
So, when you kind of think about this
act of service, it it shifts where you
are. You're not in your own body
anymore. You're not self-conscious,
you're audience-conscious. Helps. And is
there anything you do with your mouth
and your tongue? Cuz sometimes
especially if I've woken up early in the
morning and I'm like jumping on a Zoom
call with some foreign time zone. Like
it feels like my mouth isn't quite like
there yet. And also it feels like my
brain's not connected to my mouth. So
first thing is lip trills. Have you ever
done lip trills before?
No. Okay, lip trills are this.
Perfect. And a lot of people won't be
able to do that. So all you do is get
your two index fingers, push your cheeks
together and you can go
Do your favorite song. So you think of
your favorite song and you you know
Final Countdown, one of my favorites
right now.
Do that for an entire song. So do that
for your favorite song. And once you've
done that, if you do that for two to
three minutes
now all of a sudden your articulators
have woken up. You've also woken up your
vocal cords. And your lips now being the
main articulators we use to shape the
words that we say, it's awake.
The siren technique is another way great
way to wake up your voice.
And you've done the the siren technique,
which is a read low and then go high.
Read low and then go high. The other
thing that I learned from studying your
work is this idea of the power sphere
when you're on stage.
Ah.
This power sphere, I've got a picture
here.
You've got a picture there. I I learned
this from Mark Bowden. Mark Bowden is an
incredible body language expert and I
was lucky to do some coaching with him
when I lived in the US. And he taught me
this concept of the area between your
belly button and your eyes. Yeah. And
that's the power sphere. So when you're
gesturing to people, a lot of people who
are shy, they gesture below the power
sphere. Well, just like the hands to the
side. So so again, they're doing all
these different things but they're doing
this like oh hey, great to see you. Oh,
I'm so excited to be here. It's great,
right?
And why are they doing that? Because
they're Because they're playing small.
Okay. Scared to take up space. Right. So
and again, I I get a lot of my female
students ask me this question. They say
oh Vin, I feel like I don't have enough
presence and I get the feedback I don't
get executive presence. What is this
elusive thing called executive presence?
It's simple, it's two things. It's vocal
presence and physical presence. And how
you use your hand gestures allows you to
level up your physical presence.
So if you've got better physical
presence because you're using your hand
gestures within the power sphere.
All of a sudden, you've got that
executive presence that they're talking
about. So, you need to get your elbows
off your sides.
100% yeah. Yeah. Yeah. Again, I think of
myself as having this sphere around me,
the way that I remember Mark sharing
this with me, and not be afraid to go to
the edges of the sphere. Don't be afraid
to go to the edges of the sphere.
Otherwise, we tend to A lot of people
T-Rex it, right? They T-Rex it, right?
Don't T-Rex it. Just have your arms nice
out and big.
Don't be afraid to take up the space.
And then there are foundational gestures
you should learn paired with this.
The first one, which you're doing
already, this is Virginia Satir came up
with these, and she was a family
therapist, and she came up with the
foundation to hand gestures.
This is placater. Try. So, you've got
your hands for people that can't see,
you've got your hands palm face up. Palm
face up and out. Placater. Okay.
Beautiful gesture to show that, "Hey,
I've no weapons. I've nothing to attack
you with, right?" So, this is placater.
So, you're showing your your your palms.
Wonderful way to greet people as they
come in. HEY.
NO, NO, IT'S LIKE THIS INSTEAD OF
SURRENDERING. YOU'VE GOT your hands up
like, "Hey, great to see you." Okay.
Beautiful.
Great. However, it's closely related to
its cousin, I don't know. Right? I don't
know is this. Okay.
So, again, it does lack authority. So,
if you want more authority, you use
what's the second one called leveler.
Leveler is hands facing down.
So, hands palm face down. Yes.
Right? Feels a bit weird doing it
sitting down, but this is leveler,
right?
It's kind of there's a element of
control.
Yeah, well, the hands face down. Well,
try this. Try this. Give this a go,
right?
I'm saying this a lot to my daughter at
the moment. She's very 1-year-old, very
sweet, very naughty. So, again, say
Melody, don't do it. So, it's in
placater, say Melody, stop doing that.
So, just try it. So, we'll count you
down in three,
two.
Melody, stop doing that. Perfect. Okay.
You're going to do the same thing now in
leveler. Okay, so in and give me more
volume in three, two.
Melody, stop doing that. I didn't tell
you what to really even do.
Did you notice how your voice changed?
Yeah. What what changed?
changed as well. And what happened What
changed with your your body?
Um I
What had changed with your your vocal
quality, sorry? It went The pitch went
Okay, the pitch went down.
Yes, correct.
And I didn't tell you to do that.
Yeah. Right. So, all of a sudden Cuz I
was doing I was doing anger, but
frustration.
Yeah, yeah, yeah, exactly. And and no
one told you to do that. That's a
universal thing. What's fascinating
about what just happened there is people
are afraid of a monotone voice, and they
don't realize that a monotone voice
comes from a monotone body. So, you just
moved your body from this to this, and
you created a different sound. Yeah. Is
the voice is connected to the body, the
body's connected to the voice. And the
biggest mistake you see here within this
room here is
You do a Imagine you did a great
keynote, and at the end Imagine I did
this. At the end of the keynote Imagine
I did this. Right, are there any
questions?
Right. Versus Are there any questions? I
was going to say with the level of one
where you start pointing your hands
down, I thought you wanted to get off
stage.
And I don't want any. You know, I don't
don't I don't want any questions. Yeah.
The next one is called blamer.
Have a guess of what blamer is.
Pointing? Yes, correct. This is blamer.
A very strong gesture. And then a softer
version of that is the full finger
point. You point with all your fingers.
Politicians do this. They do this. They
do They soften it, soften it a bit, and
then they they soften it with their full
finger point. I notice this on the
podcast sometimes. I notice that people
accidentally do it when they say
something. Yeah. Because they'll say
They'll say something like um
you know, entrepreneurs, they can be
they can be quite sad because they they
don't have work-life balance. And as
they're saying it, they'll like
accidentally POINT AT ME.
THEY'RE POINTING AT ME.
BUT IT IT DOES MAKE CONTEXTUAL SENSE.
SO, they'll go, "Yeah, entrepreneurs,
sometimes they don't have work-life
balance." And they're like they don't
know they're doing it, but they're like
subtly gesturing in my direction.
Um Yeah. Yeah. I know what you mean.
It's like, yeah, you know, some people
have you know, put on a bit of weight.
OH, YOU'RE SAYING YOU'RE OH, WHAT? AM I
I DIDN'T KNOW THAT. OH, MY WATCHES DO IT
ALL THE TIME. YEAH.
AGAIN, it it it's just different ways to
vary the way you look visually.
Um as That's blamer. You've got a softer
version. And then you've also got this
wonderful one they call the computer.
And computer is a wonderful
an extra thing you can do when you're on
a podcast, and someone's you you you you
experience or you hear heightened
emotion, you can also you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, you, you, you,
you, you, you, you, you, computer.
And computer is just one arm under the
armpit and the other one at your chin.
You go, "Huh."
One arm across and one Yeah. across And
then it's It was Some people call this
the thinker pose, right? But you can go
on this. You go, "Huh." Combine with a
head tilt, soften it. Right? Straight up
is a little bit straight. Soften it. You
go, "Ah."
Is that Is that what head tilt does? It
softens
softens it. It's like,
Okay. I, I, I, I, I, I, I, I, I, I, I,
I, I, I, I, I, I, I, I, I, I, I, I, I,
I, I, I, I, I, I, I, I, I, I, I,
And the reason they they call it
computer is I'm processing what you're
saying. I'm leaning in. I'm showing you
that I'm processing. As opposed to
sometimes we're unaware. We don't move
our face and then we just sit there and
they're talking and we're like this.
Yeah. And they don't know if you're
there. The sensitivity is
when you sense heightened emotion. Mhm.
So, if they start to get a bit
frustrated, you go,
You can show them with your body, too.
Beautiful pose.
Right? Then the the final one is
distractor, which is a pattern break.
It's an auditory and visual pattern
break.
For example, if you're on stage and
you're talking and
you've gone on a tangent. I've done
this. Maybe you've done it. And you
realize the audience, they're all on
their phones.
Instead of continuing, you can execute
distractor and do distractor to get
their attention back. Oh, I'm sorry. Oh.
I, I've gone down that tangent. Let me
bring you back. Let me use a different
analogy.
So, auditory in that there's a clap
involved. Mhm. Visual in that I'm
shooing bees. Imagine me shooing bees as
I was doing that. So, clap and shooing
bees. There's an auditory and visual
pattern break that now allows me to get
your attention back. Mhm. If you're
doing this more than once in a
presentation, you need to work on your
rehearsal process. You need to work on
you delivering the presentation in a way
that's more coherent. I guess all of
this stuff also applies to when you're
making video clips for social media. So
many of us are building personal brands
and trying to make content, but we, we
make boring, unengaging videos. Yes.
Because you come to life.
I'm coming to life visually. Yeah. What
we're seeing here is I'm coming to life
vocally and visually.
Here's where people get stuck again.
They go, "But that's not me." Yeah.
Do Do you think right now I'm I'm
watching Beast Games and I'm loving it.
It's just I'm so addicted to it. Jimmy's
doing great. And
do you think Jimmy talks like that in
his everyday life? Do you think he goes
home and he says to his partner, "And
next we're going to go to dinner. And
for dinner you're going to have three
choi- He doesn't talk like that. But he
understands that in that context, for
that medium, the message I'm trying to
communicate, I have to play my
instrument differently to achieve the
outcome that I desire.
And you're going to have to do the same
thing in your life. Whereas people are
addicted to this idea of there's only
one me. Do you know what's interesting
is I think there'll be a certain cohort
of people listening that just go, "Oh
god, this is so I know. I know. It's so
much. It's so It sounds so exhausting,
Vin, and I I just I just can't be I
can't be bothered, Vin. I can't You must
have heard this before. I've heard it
before.
And I share with them that
the idea of influence, you've got to
understand that takes work. It's like
saying,
"I want to become the best basketball in
the world, but but ah it's too much
work." So it's a deal. If you want this
If you want this
then this is how you This is how you get
it.
Yeah. The world has really changed,
especially in the last couple of years
post-pandemic, and much of our
communication now takes place on video
calls, Zoom, Google Hangouts, this kind
of thing. Yeah. How do the rules that
you've said and you've talked about
today apply or not apply to a to when
I'm doing my Zoom meetings?
Yeah.
It's even more important online.
Because the moment you sit in front of a
camera and you're not a creator,
what happens? The moment it's unnatural,
what happens to you? Because it's weird
sitting in front of a webcam. What
happens to you do you think? You lose
yourself a little bit.
Yes. Yeah. Everything drops.
All of your vocal foundations disappear.
So what do I need to be thinking about
to be effective I want to be the most
effective person on my Zoom calls, cuz I
do what worry sometimes. I do worry cuz
I have big investment meetings and stuff
with startups or founders that I'm in
the process of trying to do a deal with,
and I think, "God, if we do this on
Zoom, it might not be so good. I might
come across worse. I feel like I'll come
across better in person, so I often move
the meeting to in person. And then
sometimes it's not always convenient,
right? It's never convenient cuz you got
to drive somewhere and fly somewhere.
So, I'd rather be effective on Zoom.
Nothing will replace this. It's why I
flew here from Australia. There's
nothing will replace this. If we did
this virtually, it's not the same. But
when you have to do it virtually,
you have to give more of yourself. If
you want them to feel valued, you have
to adopt a mindset of generosity.
I'll explain.
We often think of generosity as the
first form of generosity, which is which
is money, right? Easiest form of
generosity to grasp. And then you think
about it for a bit more. You go, "Oh,
it's it's time."
Okay, cool. And then then you think
about it for more.
Often people don't think about the third
form of generosity, which is energy.
That's what the third form is.
Because right now with you,
I'm being generous with my energy. I'm
choosing to do this, Stephen. I'm not
I'm not just I'm choosing to do it
because I want to connect with you.
Because I want to be able to to to to to
share the knowledge, and I want to be
able to do this.
Whereas
there's a part of again, there's a part
of my brain that's like, "Oh, man,
you're jet lagged. You're tired. Just
Just back off a little, Vin. Who cares?
All good."
Whereas I'm now being generous with it.
And online you have to be so conscious
of that.
You have to be so much more generous
with your energy.
Because naturally when you're sitting in
front of a camera, you feel weird. And
then all of a sudden it's like my wife.
When she watches me run my classes, she
goes, "I can't be in the same room
because I feel like you're being too
much."
And I am.
Because when I'm when I'm teaching my
classes online, 400, 500 people,
I bring a much bigger version of myself
to that class.
I'm bringing a much bigger version than
this.
And then my poor wife is sitting there.
She goes, "Oh, he's he's overdoing it.
He's overdoing it." But to every single
student on that class with me virtually,
"Oh, Vin, this is so engaging.
It's so beautiful to see how much zest
you have for what you do."
And afterwards, I'm exhausted.
But it's a choice I'm willing to make
to be masterful with what I do in that
moment. Now, make sure your camera
placement is well placed. A lot of
people when they appear on Zoom, all you
see is their head.
Now, that makes you less visually
dynamic.
Whereas this is why you need the
external mic, push the laptop back,
external camera, wider lens, let them
see your whole torso.
Yeah, I love this. This is so important
and I learned this from Vanessa Van
Edwards, where you you brought her on.
Oh, yeah. Such a powerful such a
powerful concept, where it's the idea of
proxemics, where there's the study of
distances. Most people when they appear
on Zoom, they appear in the intimate
space.
And the intimate space is when your head
is right next to your partner at night
when you're doing pillow talk.
And that's how you appear on Zoom. And
when you appear that close, you feel
self-conscious, everybody else goes,
"Oh, that's a bit
Mhm. So, if you all of a sudden now
learn to appear in the personal and
social space, which means they can see
your full torso,
that people feel more comfortable, but
now you also have access to your hand
gestures.
Light yourself well.
Okay.
And something very similar. If you're
doing Zoom meetings all the time and
it's critical for you in your work, then
learn three-point lighting.
Right, three-point lighting. You've got
that going on right here. Right? And if
you don't know what it is, if you just
searched it, you'd find it. Which is
essentially three-point lighting.
You've got a key light, you've got a
fill light, and you've got a hair light
behind you. Right? Okay, so there's a
light behind you. Yes.
There's one in the side here. Yes. And
there's one in the front, is that what
you mean? Yes.
Three key lights, essentially.
So, as again, they they they technically
call My videographers teach me all of
this, where they say, "Oh, you need a
you need a key light, you got to have a
fill light, and then you got to have a
back light." At the moment I did that on
my Zoom calls, I just looked different
to every single other person who
appeared on that Zoom call. Interesting.
I'm just clearer, I'm crisper.
Right? And this is again, if you want to
take it to the next level. I want to
take it to the next level.
All right, then great. Then get a better
quality camera, too. Don't rely on the
laptop camera. Okay. Right? A lot of
people do this who are creators.
You just get a nicer webcam, minimum
1080p.
So, you look sharper, you look clearer,
and you're well
Now you look better.
Perfect. Get an external mic.
Okay. Because if you spend all of your
time working on all of these wonderful
vocal foundations and then you've got a
shitty microphone,
and then you talk,
uh you you've lost uh you're there
again. And get [ __ ] good Wi-Fi while
you're at Yes, please. Australia needs
to listen to this as well. Yeah, fiber
optic. Yeah, 100% and then all of a
sudden now, so your visual looks good,
auditory is looked after,
and and don't be afraid to bring a
bigger version of yourself.
So much of this is about identity, isn't
it?
It is. We're we're like so many of us,
including me, we're trapped in our
identity, like who we think we are. Do
you know what the one of the really
remarkable things always reminds me how
like BS our communication style and and
our identity by way of this is is just
different accents? Yes.
The fact that someone can live in an
area and they can be Scouse or they can,
you know, live in another area and they
sound completely different, like they're
from New York or something. Mhm.
It just goes to show that we're just
like it's so contagious and easy to
blend in Yes. with one's environment.
I remember experiencing a negative
experience with accent.
When I started to improve my
articulation,
and I wanted to improve my
pronunciation,
everybody around me was saying, "You're
trying to be British."
Oh, really? You try so hard to be
British. How I'm like, "No, no, I'm just
I'm just trying to improve my
articulation."
Right?
I used to slur my words all the time.
Being an Aussie,
we use so much slang.
Yeah, I was going to, but I didn't want
to.
Right? And I could I could get that to a
point where you won't even understand
what I'm saying. Yeah, I was going to,
but I didn't want to. Yeah, no.
You don't want to do it.
Right? Whereas I I didn't pronounce my
Ts.
And then when I did pronounce my Ts,
instead of saying three, I would say
free. Can I have three of those?
And that's how I used to talk. And I
didn't realize by talking like that
people were making judgments about my
intelligence.
Mhm.
And and I was like, "What? I didn't even
know this. I didn't even know that this
was happening." And all I was doing and
and again, people tried to keep me the
same because of identity. That's not how
you should sound, Vin. That the mold you
are is you're a fob, mate. What are you
doing? Why are you trying to be this
British Australian I'm And I just said
to them, "Because when I speak like
that,
it creates the wrong perception in
people's minds and then they now look
down on me as a result of that."
There are some accents that
experience more discrimination than
other other accents. They did a study in
2006. It was a survey of the Chartered
Institute of Personnel and Development
found that 76%
of employers admitted to discriminating
against candidates based solely on their
accent.
Well, we judge a book by its cover,
don't we? We have
we have that
I I have a thought, though.
My thought is and this is what I believe
is that
I don't believe accents are a problem.
I believe articulation and pronunciation
are.
Why do you think people think people
from the UK are smart? There's this
perception of it. Don't don't you get
that where you're sophisticated? James
Bond.
It's because you articulate extremely
well.
Especially the ones that make it to the
movies.
Right? The ones we see. It's because of
that and and you can have that level of
sophistication and intelligence and you
can radiate that intelligence with any
accent.
I have I have students from India who
the moment they improve their
articulation, it's beautiful. There's
nothing wrong with your accent. For the
longest time, they said my accent is a
problem. I said, "No, no, no, no. It's
not a problem. The problem is
and here here's where we go deep.
Your whole life, you've learned the
mouth movements to speak the Indian
language. Then when you go speak the
English language, you're now using
Indian mouth movements to speak the
English language,
which are the wrong set of mouth
movements to speak this particular
language, but no one teaches us this.
And I used the Vietnamese mouth
movements to speak the English language,
therefore accent and lack of clarity.
So, what did I have to do? Learn the set
of English mouth movements.
Completely changed me.
And how how did you do that? Speech
pathologist.
Oh, really? Yeah. I had to go see a
speech pathologist, yeah.
I struggled with this, Stephen, my whole
life. That's why when people look at me
now, very easy to assume, "Oh, he's born
with the gift of the gab." And the
reality I was born quite gabless.
Yeah.
And I I I share that because it is a
skill that anybody can learn. When when
you say to me, "You can't do this, you
can't do that." To me, I hear, "Oh, then
I speak with my hands in my pockets and
I'm stuck that way for the rest of my
life." Take them out. Take it out. It's
just a behavior.
Yeah, I I mean, when you told me that
your English was your third language, I
couldn't believe that. Yeah. Because
there's no remnants. There's usually a
remnants of the language you spoke
before. There's like no evidence of it.
Because this has become the primary
language that I speak the majority of
the time now. But even so, my mother she
spoke in Ni- I guess she was she's
Nigerian, so she spoke Nigerian. Mhm.
For her childhood, moved to the UK when
she was I think late teen years.
So, tw- maybe early 20s.
But there's always been the remnants of
Nigerian and she's what almost 60 now.
So, that's 40 years. Is that just
because she hasn't tried to? Well, I
think it's linked to identity. Right.
That's I don't want to lose that.
Okay. I don't want to lose that
connection. I want to lose that sound.
It's why again most people don't change
the way they sound throughout the entire
course of their life. Mhm. I'm not
saying she should because there is
something about your origin that gives
you a little bit more That's what inter-
something a little bit more interesting.
But when I look at some of the research,
it shows that in terms of employment
opportunities
I I I would love that study to be done
in a way where the people who are
speaking with accents have incredible
articulation and pronunciation.
As opposed to them speaking with poor
articulation and pronunciation.
There's a big difference. Research
indicates that individuals who use
non-standard speech patterns such as
African-American Vernacular English
often face negative perceptions
regarding their intelligence,
competence, they have worse housing
opportunities, and they have worse legal
outcomes.
Right. It's a profound It is. adverse
reaction just from how you speak. It's a
real It's a real
unfairness, like an injustice, isn't it?
It is. It is. It's It's like when I was
And then it's one of those things where
this is
It's super weird. I remember when I was
becoming a professional speaker, some of
my peers
who who were also Asian
I remember them saying to me, they said,
"Hey,
it's going to be really hard, man.
Right? Because that's for the Caucasian
man with white hair, the game you're
about to play."
And at the time I had blonde hair,
right? As an Asian guy.
And they're like,
"There's this thing called a bamboo
ceiling, Vin." And I was like, "What the
hell is a bamboo ceiling? I've never
heard of this before." And he goes, "Oh,
it's a ceiling specifically for Asians
cuz it's a bamboo ceiling. It's a
ceiling we can't get past, so we call it
a bamboo ceiling, right?" And And And
again, it's it's real, right? For many.
And I believed it to be real.
And for as long as I believed it to be
real,
I didn't try.
I didn't try to go for those gigs with
these big Fortune 500 companies. I
didn't cuz I was like, "Ah, there's a
bamboo ceiling. I can't
And I remember this quote from Steve
Martin that truly inspired me where it's
be so good they can't ignore you.
And then there was a chapter while I was
here. I said, "You know what? [ __ ] it.
There is no bamboo ceiling for me.
All right? I I I refuse to acknowledge
that there is this damn thing. I'm just
going to get so good at my damn craft.
I'm going to get so good at being on
stage. I'm going to duct tape bloody
GoPros together and learn this game
minute by minute.
And I was able to soar in my career to a
place where I never could go.
And
I had those limitations placed on me all
my life.
All these different labels placed on me
all my life, Steven.
And when I choose to believe in them,
they had so much power over me.
And when I
chose not to at times,
some of them weren't even real.
And I was creating myself by speaking
about them all the time.
And I couldn't believe where I was able
to go with my speaking career.
The stages I was able to get on, these
companies I was able to work I said I
said this is this even real?
Do they know I'm from the northern
suburbs of South Australia, Adelaide?
It's wild that you went from not
speaking the language to being paid
millions
to speak the language and to teach the
craft. and to teach other people how to
speak it. Yeah, that's My best friend
says that all the time. He goes it's the
most hilarious thing in the world.
And I hope that
becomes a point of inspiration.
That it doesn't matter if English is
your only language, second, third,
fourth, or fifth. These are just a
series of behaviors that anybody can
learn. And if this is what you want.
Actually, it's even more extreme cuz you
were bullied for not being able to speak
the language. So much so that you had to
move to five different schools. And now
you earn millions from speaking the
language
and teaching others how to speak it.
Probably some of the same people that
would have bullied you.
Yeah, I actually had some of them reach
out which was crazy. It was crazy.
What was the redemption arc? Yeah, well
there was a there was a bully that stole
a bike from me
and broke my heart. My mom and dad
worked for months to buy me that bike.
It was 280 Australian dollars which was
huge during the 90s. It was an
incredible BMX bike with stunt pegs and
everything.
And a bully found out where I lived and
stole it and reached out 25 years later
to apologize.
Did you ask him for a [ __ ] I thought
he was going to give me that [ __ ]
bike back, but he didn't. And what was
crazy was it was so beautiful because
because of
the good vibes I've been able to put
out. Mhm. He saw who I had become. And I
thought it was so man of him. I
respected him so much for that. And I
think a part of me needed it, too. Where
he reached out and said, "Hey, man." He
said, "I'm I'm so sorry." And I said,
"Hey, I'm I I can't thank you enough for
this."
Because there's been pain in my heart
that I haven't been able to resolve.
And and you've just resolved you've just
resolved some of that for me when you
apologized and said sorry.
Because my mom like again, it was just
so meaningful to me that bike.
You know, and it was And again, I just I
was so happy. I was so blown away that
he apologized.
You know, it was it was really
beautiful. When dealing with people like
bullies, workplace bullies, people that
are insulting you or are patronizing
you,
what is the best technique
conversationally to disarm them or to
you know, to stop to stop them from
doing it or to come out on top per se,
whatever that might mean?
The simplest version of that for me is
to use
improvisation. Yes, and.
And instead of disagreeing with you,
I will humorously agree with you. And
again, I'm not sure if this is the best
thing in the world people should do, but
I I diffuse this very simply because
I've had it happen to me all my life.
Where they they say to me and then it
just it doesn't give them a leg to stand
on. They go, "Oh, you're an idiot." I'm
like,
"Yeah, I'm I'm I'm a bit clumsy at
times. I know that."
And they don't know where to go with
that after that.
Or they go, "Oh, yeah, and and and
you're stupid." You get You know what? I
I I've done so many stupid things in my
time as an entrepreneur. I I If you've
seen some of it Oh, I hope you haven't
seen all of it.
What's the yes, and technique? The yes,
and is just when you acknowledge what
they're saying and you're just building
on top of it, right? It's like, "Yes,
and you're right. Sometimes I can be a
bit bit of an idiot." It It requires you
to remove your ego, though.
Because
again, and you have to be okay with that
because we're all flawed human beings.
Aren't you letting them win, though, in
that situation? It depends on how you
define win. To me, I'm just not going to
be hooked into this. Whereas before, I
would defend myself.
I'm like, "Oh,
what have I done that made you think
that?" But I'm not interested.
If you're not in the I love this quote
from Brené Brown where she says, if you
it's I think from Theodore Roosevelt, if
you're not in the arena with me,
I'm not really that interested in your
feedback.
What if you I'm in Dragon's Den.
Okay. I'm in Dragon's Den,
there's 100 pitches a year. They come
into the Den, five of us dragons here.
We're interrogating them. We're asking
them difficult questions.
Based on what you know about
communication, how should they handle
our
critiques and our challenges? Is it that
yes and thing? Because what's the
opposite of yes and? The opposite of yes
and is yes but.
Right? And and the classic scenario is
if you said something to them simple as
and I remember sharing this with one of
my clients where I saw in their calls
when people were
arguing with them about their prices,
they would say, yes but the reason we're
more expensive is because we spend a lot
more in R&D and we update our software
all the time. So all of a sudden when
you say yes but, you're taking your
conversation to a negative direction.
But means whatever you say, I'm going to
negate that and I'm going to give you my
version of reality. Whereas when you say
yes and, the same thing can you could
you could critique them and say, oh I
think your services are too expensive.
Yes and Steven, the reason for that is
because we invest heavily
in research and development. So all of a
sudden when you say yes and, you're
taking it in a positive direction. You
say yes but, you're taking it in a
negative direction.
One, we're going to build upon this and
we'll work through this.
One, I'm negating what you're saying.
And I'm just going to share and force my
version of my reality.
So it's a simple technique in the world
of It's effective though. I see it in
the Den all the time. I see when my
fellow dragons will be like
interrogating someone and I'm watching
and I watch some of them. They go, yeah
but but but and they just get the
person's back up. Like they just it's
like it becomes this real antagonistic
exchange and it reminds me of Tali
Sharot who's a neuroscientist that was
on my podcast who told me they did
studies where they put two people in
these like brain scanners and they got
them to agree and agree and agree and
scan their brains. And when they agreed,
their brains were illuminated. Then in
the next round, they got them to
disagree at a certain moment. And when
they disagreed with each other in these
brain scanners, their brains basically
shut down because they'd gone into They
It's almost like you could When I say
shut down, it's like the lights went
out.
Um and so she taught me this law that I
wrote about, which is called never
disagree. When you say that, people go,
"Never disagree?"
make sense.
It doesn't make sense.
That's what yes and is so good for.
Is even if you say something negative,
it's all right. Even if you say that
your content sucks.
Yes, and I know sometimes we put out
content that just misses the mark. I'm
human.
And then there's no fire now because
we're not creating the friction to
create a fire.
And I I I I again
take that path because
I'm just not interested in
just arguing for blatant argue. I'm just
not interested in that.
The other thing that people struggle
with a lot, and we talked about it a
tiny little bit earlier on, is starting
conversations and small talk.
It's difficult. I think it's becoming
increasingly more difficult as we become
more sort of digitalized in our lives.
It requires so much courage.
I feel that starting a meaningful
conversation requires a lot of courage.
How do This sounds like a crazy [ __ ]
thing to say on a podcast in 2025. How
do we start a conversation with another
human being? Is there like a I've got a
favorite I've got a favorite technique
that I use.
Okay.
And it requires courage. So you have
been warned. It requires courage.
And it's a game simple game called high
low buffalo.
High low buffalo. I love this game. Oh,
you're not aware of this. Again, because
you haven't played in the world of
improv.
High low buffalo. High is something
that's going great for you. Low,
something that's not so great for you.
Buffalo, something interesting about
you.
Now, there's a reason why this game is
so great.
It's great because if I play high low
buffalo and you play high low buffalo,
and we'll play it in a second. Are you
game to play? Yeah. Okay. Then what
we're doing is we're creating something
called conversational threads.
Let's play first. So do you want to go
first or do you want me to go first? You
go first. Okay, sure. High.
I'm doing the Diary of a CEO podcast.
This is pretty awesome. So, I love that
about this is like this is amazing for
me. This is a big high for me. Low?
I'm really struggling with what is
enough in this chapter of my life and
how much I should pursue building my
business, how much I should grow it. I'm
really struggling with that enough
component. And something interesting
about me
is I have three alpacas.
And I live on an acreage.
Gosh, that's crazy.
I've got to be alpacas.
So, that's got to be alpacas.
Whatever you like. I've got a dog called
Pablo. Yeah, there you go.
You're overthinking it. Don't overthink
it. Give it a go.
Hi, I'm really enjoying this
conversation and I'm learning a lot,
which is amazing. Low, I haven't been
working out in the gym
as much as I want and I'm concerned that
my like balance is off because I'm
recording a lot and things are out of
whack and I'm trying to work in the
evenings and that's a struggle trying to
squeeze my relationships in there as
well.
Um random interesting thing, uh
I'm training for a marathon that I
haven't signed up to yet. That's
incredible. I didn't know you were going
to do that. That's incredible. That's
not as good as alpacas.
And and definitely wasn't as good as
alpacas.
However, that's great. Okay. When you
have the courage to do this do this with
someone now, I've given you three
conversational threads that you can pull
on. Do you say it to them that we're
going to do high low buffalo?
I play this game with people I meet that
I want to connect with.
Okay. This is not if I'm on the bus and
I'm talking to someone. No, because
that's generally small talk and if you
don't want to connect with the person,
doesn't make sense.
But what if I'm in an elevator? I'm in a
social setting. I'm at a networking
event. Well, the game I just gave you is
different. The game I gave you is a game
that you play with a colleague you've
been working with for the last 4 years,
but you barely go beyond high. Okay.
Right? Because and we'll stick to that
and then I can share with you the other
one. But to me, what's powerful about
that game we just played is we all have
people The reason people hate their work
so much is because they don't feel
connected.
And it's because they're not having
conversations at work. It's because they
don't feel a sense of connection with
their team members. So, to me, when you
are courageous enough to play this game,
say you've been with working with Susan
for 12 months,
and you you always see each other in the
lunch room, but you never you just just
sit down with Susan and go, "Susan, I
know this is a bit crazy. Listen to a
guy named
Vin on Diary of a CEO. He said, "If you
want to connect with someone and you
care about the connection, play a game
called High Low Buffalo. Are you game?"
Play. And just do what we just did.
Because all of a sudden now, I've given
you three threads,
right? Excited to be here. Also,
struggling with enough. And then also
share with you I've got three alpaca as
I live on an acreage. There are three
things that you could choose from what
you're interested in asking me about.
You just gave me three things. I'm also
very conscious about health and I
haven't been that great with it, too.
So, all of a sudden we can I've got
three threads to choose from. What's the
opposite of that? Did you watch the Mr.
Beast? Oh, I I haven't. Who's Mr. Beast?
Oh, that that's cool.
All right. I'll see I'll see you in the
meeting at 2:00. I'll catch you then. No
worries. Because you've taken your shot
in the dark and you've given one thread
and it just didn't hit. Whereas I'm I'm
giving myself three chances here.
I'm giving three opportunities for a
conversation to spark, but in actuality,
there are six threads here.
Because there's three from me, there's
three from you.
I'm going to roll around the office when
I get back to London and I'm going to
ask people for some High Low Buffalo.
And just and because all of a sudden,
that requires vulnerability. Yeah. That
requires something you're excited about.
And it's also something interesting. You
didn't even know I didn't know you were
going for a marathon, man. That's
awesome.
Right? You should sign up for it.
Yeah. Yeah. You should sign up. What's
stopping you?
No matter where I am in the world, it
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Quick one, I want to talk to you about
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Let me know how you get on.
Small talk is so critical. I was reading
a study that said 55% of relationships,
both professional and personal, are
formed through small talk and casual
interactions. A study done by the
University of Oxford.
And it says that 80% of conversations in
the workplace involve some form of small
talk. That's Harvard Business Review. If
I want to be a master at small talk, is
there anything else that I need to know?
I really struggle with small talk.
3 2 1, I tell my students, 3 2 1, which
is three steps,
two types, or the one thing.
So, just have that in the back of your
head. There are three steps to
something, there are two types of
something, or the one thing is. So, when
someone's talking to you, you want to
keep it fairly brief, and you want to
kind of minimize that small talk, and
you know, you don't want to turn it into
big talk. They'll talk to you about
something, and you go, "The one thing
about building a personal brand is X Y
Z." Or just X. Right? So, you go, "The
one thing about personal branding, if I
could share with you now, is the
importance of being consistent."
Hey, so good to meet you. Let's take a
quick selfie. And then you go,
So, again, you have that framework in
your head. Whereas before, when people
ask me, "Evan, what's What should I do
with my communication skills?" I got
stuck in the trap of, "Oh, man,
I've just heard you talk. There are so
many things that I can tell you. I can
tell you immediately now, there are
eight things you probably should start
focus on in this sequence."
But then now it turns into something I
don't want it to be.
So, now I have that framework, I just
think, "All right, so, in response to
this, can I go down the three steps to
what they're saying? The two types of
what they're saying, or the one thing
about what they're saying is this." And
do you think I should have some
nuggets? Nuggets. Some questions in my
back pocket that I roll out frequently.
Some pre-prepared small talk things that
aren't Have you seen the weather? Yeah,
yeah, yeah, yeah. You should.
And and these are important, and and you
can create your own. I mean, I love the
what do you do in your free time. I
really enjoy that question, cuz it opens
up so many doors to so many interesting
things that people do.
As opposed to them telling me what they
do for a job. Because we've heard this
many times before. When someone asks you
what they do for a living, I'm trying to
understand where you are in the status
hierarchy.
Right? So, I love what do you do in your
free time. I I I genuinely love that
question. And have a list of three or
four questions.
Mhm. Just have them in your back pocket.
That framework of 3 2 1 though, that
allows you to get out of that small talk
in a brief manner.
They'll ask you a question about
personal branding. Oh, there's there's
two types of personal branding. Oh, hey,
the three steps to personal branding are
Oh, hey, the one thing about personal
branding is
Hey, good luck. So good to see you.
Let's take a quick selfie.
Is there an art to having a difficult
conversation? So, say someone has been
always interrupts me at work.
And I and I I need to
why it happens though? Why?
Because of low levels of physical and
low levels of vocal presence.
If
you know, if I talked to you like this
and I've got to show really good try to
deal with you and um
it's so easy to
interrupt this person. So, you have to
you have to fix that at a foundational
level. You have to increase your vocal
presence. You have to increase your
physical presence because it's
infinitely harder to interrupt this
version of Vin as opposed to the version
of Vin you just experienced before.
That's the first thing I would say. At a
foundational level, that's what you want
to fix.
And again, that's to do with volume,
that's to do with hand gestures, power
sphere, all the things we've spoken
about. And by leveling that up it's much
harder to interrupt this person.
interrupt this guy. It's harder.
Yeah. Yeah.
Whereas all of a sudden people aren't
aware of that and they think, oh, people
interrupt me just because people are
rude. No, no, it's because you haven't
indicated that you are you're taking the
floor right now. This is why I say to
people who get interrupted all the time.
All right, here's a simple another
simple strategy. If everyone's sitting
around a team meeting stand when you're
about to deliver your point.
Because when you stand, you now have
more physical presence.
So, all of a sudden people won't
interrupt you as long as you're standing
because I'm still talking.
The biggest objection people have to the
pause is they say, oh, but if I pause,
people interrupt me. Not if you're
standing.
If you're standing and you pause, it's
clearly a pause for effect. I'm still
taking the floor.
Right? So, so there are so many other
things you could do to prevent it from
happening. You can even prime the
conversation. If you know there's a
serial interrupter
Sorry. I do this sometimes.
If there's a serial interrupter in your
environment and I was I'm at myself
there
I don't interrupt because I want to be a
a jerk. Sometimes I feel like, "Oh, I
want to add value." And and that's I I
want to give them the benefit of the
doubt. That's what most of them want to
do. But then there's the 1% that are
just serial interrupters. I just always
I always I want to take the floor. They
don't respect you. They don't respect
you. Yeah, I want that floor.
That
very difficult. You have to have a
private conversation with them outside.
But to the 99% of people who are
interrupting because they want to add
value, you just need to prime the
conversation. You just need to say,
"Hey, look, to to everyone in the team,
I want to share my idea. If you give me
5 minutes, at the end of it, I would
love to ask for your input. But I'd love
to share my idea completely and wholly.
Is that okay?"
And I just get them all to agree.
And if they do
butt in after I've said that, I can let
them say the thing and I'll go, "Thanks,
Stephen. I'm still sharing the idea.
I'll come back to your question in a
moment." And then you have to reclaim
your land. Do you think you have to
mirror someone's You know, you talked
about these five foundations. Am I meant
to mirror yours to relate and resonate
with you?
It's one of the fastest ways to build
rapport with someone.
We We learn about it through body
language. I think a lot of people
understand the concept of matching and
mirroring when it comes to body
language, right? If you come to someone
and you want to build rapport quickly
and they've got big body language, if
you do the same, then it will help them
feel more connected to you, right?
People rarely think about it with their
voice.
And that's the same thing. The years of
going on stage and speaking, I've had so
many people come up to me where if
Imagine someone comes up to me, they're
like, "Oh, hey, Vin. That was an amazing
keynote." And I took that same energy of
Vin on stage to go, "Oh, thank you so
much for coming up. Hey, thank you. I
appreciate it." You freaked the hell out
of them, right? So, instead of that, I
match and mirror their vocal
foundations. I'm like, "Oh, hey, thank
you so much for coming up. I know it's a
bit scary to sometimes meet us, but you
know, when we fart, it still smells.
Hey, thank you so much for coming up and
connecting with me."
The idea is you don't stay there,
though. Mhm. You meet them where they
are, and then you take them to where you
want to go. So, I'm meeting them where
they are, so they're comfortable and we
build rapport and connections. I'm like,
"Oh, hey, so good to have you come up.
Thank you so much." And And hey, if you
if you took a moment for a second,
what was your favorite part?
What did you really connect with when
you were talking to me?
So I met them where they are and then I
slowly bring them to where I want to go.
And it happens like magic.
Where you will see them slowly come out
of their shell a little more.
You've got to meet them where they are
first. To build that rapport, I've heard
you talk about this thing called FORD.
Yes, F O R D. We're talking about
family, occupation, recreation, and
dreams. And what's the context there?
Well, it's these are the points of
conversation that I could talk about if
I wanted to engage with that person for
a longer period of time. Instead of just
thinking about what they do, that's what
I always used to do. I always used to
think about career, occupation. Oh, what
do you do? I tend to default to that
when I was in the keynote speaking
career. But then FORD is just a
wonderful acronym to go, well, there's
so many other things we could talk
about.
There's so many other things we could
talk about, right? I could talk about
family, recreation, occupation, and your
dreams.
And why does having a a broader set of
things to talk about cause more
resonance and connection?
Because that interaction feels different
to every other one. Okay. Otherwise, it
always feels like occupation. It's
always about occupation.
I I I just love having extra things to
be able to go to. Like the dreams,
again, I I love asking people that
question. I love watching there's a
gentleman named Simon Sinek who who's
been able to own the brand of what is
your dream, right? It's such a powerful
question.
And it causes people to pause and think,
and what is my dream?
And sometimes can lead to pain,
sometimes leads to wonderful
conversations.
There's something about the depth of the
question, I think, as well. They're just
like It hits people. Yeah. It hits
people.
Especially the vulnerable thing. When
you start saying that you were
struggling with too much. Yeah.
There's something that changed in me. I
was like, oh. Yeah.
He's human.
That's why how I love buffalo so
powerful.
Is because and that's why I say it
requires courage.
Because I know that the moment people
heard me say that, they they they clench
their butt cheeks. They're like, uh no,
I don't really want to do that.
But the moment you do it,
it changes everything.
It shows I'm human, shows I struggle,
shows I've got things that aren't going
that well.
You know, when we um had the
conversation on the podcast with Vanessa
about body language, one of the things
that I saw in the comment section was
people pointing out that in different
cultures Yes. different rules apply.
Yes. It's kind of what I was saying
earlier about being British. We're a bit
more conserved.
Yeah. Do you need to sort of overlay all
this advice with cultural nuance? 100%.
A motivational speaker from America
coming to Australia doesn't work well.
Cuz if they they come to Australia like,
"Oh, get on your feet. Let's start" Like
Australians are very skeptical like
those in the UK and we kind of sit back.
We're like, "Yeah, no, mate. We just
started.
We're not doing that just yet." And
that's why when American speakers come
to Australia they're like, "Oh, they're
so
It takes them a long time to get into
it." Cuz we're so skeptical in Australia
too, right? I think we we kept that as
we went to Australia from the UK. And
there's still that So so you've got to
be sensitive to that.
And before you go and speak in a certain
country, I think it's very important to
go, "Right, what are the cultural
norms?" And expose yourself to the I've
made mistakes before.
And I've I I I've done the ultimate
mistake.
I went
There's a bit in my keynote where I say
I told my dad I wanted to leave
accounting and become a magician. And my
dad said, "What the hell? You want to be
the Harry Potter?" Right? So I so I
So I play, right? I play a little bit
with the voice.
And then I went to I went to Asia
and I did the same accent. No one
laughed.
And I went
right.
No sensitivity there. I I I didn't
realize it that well A, they didn't find
it funny cuz I was like, "Oh,
Yeah. I was sweating bullets and then
they start to slowly realize, "Oh, he's
taking the piss."
Oh, and then the audience turns against
you.
I've done it wrong many times before.
I've done it wrong as many And again,
that's how you learn, but people don't
want to learn that way anymore. They
don't want to pay the price of failure.
But it's the only way you learn.
And and so many people
hate hearing their own voice. They do. I
remember the first time I heard my own
voice I couldn't believe it. When I was
recording those little cassettes back in
Plymouth when I was a kid. Do you know
why? No.
It's because
when you hear your own voice, you're
hearing the vibrations through bone and
muscle muscle tissue.
You're hearing those vibrations. So,
they sound deeper, more resonant to you.
So, when you hear your voice, you're
like, "Ooh, I sound like Barry White."
So, you think you have this deep, rich
voice because you're hearing it through
a different medium.
Whereas, when you open your mouth and
you speak to another person,
the medium is not muscle or bone, it's
through air.
So, it's less dense. So, it sounds
high-pitched. So, one of the main
reasons people hate it immediately is
they go, "Ah, what Why do I SOUND WHY DO
I SOUND like this?" Whereas, in actual
reality, it's because it's going through
a different medium. One's going through
bone and one's going through muscle. The
other one's going through the air. So,
this is why I thought I could sing. And
then when I recorded myself singing and
I played it back, I was dreadful.
Made the same error.
I couldn't believe it. I thought
something was wrong with the recorder.
Yes. And that's what happens to
everybody.
And it's also the same thing with why
why people hate themselves on camera.
It's because you see yourself in the
mirror.
And you see yourself the way you see
yourself in the mirror. Then you see
yourself on camera and it's flipped the
other way and you go, "Whoa. What I
don't look like that. Why is this part
of my face look different?" Well, it's
because
that's what everybody else sees, but
you've been looking at yourself in the
mirror your entire life. You've been
listening to yourself through bone
tissue and muscle your entire life. So,
how do I overcome that? Huh.
Desensitization.
You have to listen to yourself Do you
still care about your voice? Do you
still listen to it? Yeah, you don't care
anymore. You love the sound of your
voice now, don't you?
I wouldn't say I love it, but I'm I'm so
used to it. It doesn't make me cringe
anymore. Because you've desensitized.
Yeah. Because you're now hearing what
other people hear. And you And again,
that's why you should record videos of
yourself.
And I still think that record and review
thing, if that's the one thing you do
after this,
it's going to If you pick three things
to change after you do that process,
it's going to radically shift the way
you come across when you speak.
You Imagine you are only three changes
away from completely transforming.
That's all that it takes. I've seen my
students do this time and time and time
again and and I I I wish I was able to
show you in these video examples when
all of a sudden they just shift more
melody, more volume, larger body
language. It's a different human being.
It's crazy. And again, I'm not saying be
that all the time.
It's now you having gears, right? It's
like a car.
Most people just one gear. And I'll
bring that one gear, that one
communication style to every
interaction.
Why is that not effective? Do you think
this whole introvert extrovert thing is
[ __ ]
I asked my vocal teacher this and I said
like what's the what what's what's the
difference? And and she asked me this
question in return where she said
that pianist you saw at the concert I
took you to
if they're an extrovert, how would it be
different when they play the piano?
And if they're an introvert, how would
it be different?
As a I've no idea. She goes, it's the
same thing.
Just you're playing your instrument. The
only difference between introvert and
extrovert is an introvert, they lose
energy from social interaction. So you
should have to be highly diligent. Uh
you have to be highly diligent when
you're expending that energy and you're
playing the music for people. You have
to be extremely diligent. Whereas those
who are extroverts, they can play it for
a longer
extended period of time.
So again, for an extrovert, it's just
about choosing when you do that.
Choosing when you play beautifully.
As opposed to oh, I'm an I'm an
introvert. I I I I should just talk like
this then because I'm an introvert. He's
like, what?
Really?
Social anxiety.
Some people do have like severe social
anxiety.
Um so many of the thing they might have
clicked on this conversation because
they're interested, but they have no
belief in themselves that they could
ever change because they literally their
body
goes through almost like a panic attack
when they're in these social situations.
What do you say to those people?
It's
the slow process of desensitization.
It really is. I I I I find it. Exposure
therapy, yes. I find it I and I was
that.
I mean, the whole reason the only reason
I learned magic in my life was because I
felt like I had no value.
And I had to go learn a whole craft to
have value so that I could be amazing
because by myself I'm not amazing.
That's why I learned magic because I
felt like I wasn't amazing. And then
when I had this amazing thing, then
everyone thought I was amazing. I was
like, "Oh, I'm amazing now." But then
one day I forgot my cards at school and
then
all of a sudden I went home and and I
had some social interactions. I went,
"Oh,
I'm not amazing."
What I'm trying to say here is
instead of
picking something like magic and then
using that as a crutch because I did.
And then in every conversation with you,
I would have to do magic with you first
before I do anything else.
Because if I didn't, I I don't feel
confident. Now I feel like I'm I have
nothing to give.
So to me
this is why I push communication skills
so much.
Let me share with you a story. Let me
let me give you a little bit of context.
When I was 13, I went to year eight
camp, freshman camp.
I had a really good friend at the time
named Kevin.
I saw him playing ukulele around the
fire camp.
And for the first time I saw Kevin talk
to girls. Me and Kevin bonded over the
fact we would never talk to girls
because I couldn't do it, he couldn't do
it and we bonded over that. That night
he broke that
that trust cuz he was talking to girls
and he was playing his ukulele and he
was amazing. And I felt so pissed off at
him. I ran back to the cabin.
And the next morning I went, "Oh,
the only friend I have here is now
talking to girls." And And then the next
morning I see him
at the breakfast table by himself. I was
like, "What?
This guy was the bee's knees last night
and now he's by himself. What the
freak?"
And I didn't understand that for the
life of me.
And then I experienced it in my life
with cards.
When I have a pack of cards, I could
talk to anyone.
But then when I didn't have my cards, I
couldn't talk to anyone. I had crippling
social anxiety.
And I went,
"Oh,
this is what we call contextual
confidence."
Oh, interesting. So in certain contexts,
I'm more confident. Even the people
you're talking about who are anxious,
there are certain contexts where they
are contextually confident
and they light up. There's a certain
topic that if someone talks about it,
that they might think of themselves as
being a bad communicator, but because
that topic comes up, they now are a
great communicator.
Right? So, then the idea of contextual
confidence led me to really working out
that communication skills is such a
critical skill set. Why?
Because if I master the use of my voice,
if I master the use of my body language,
I master the ability to storytell, can I
leave my voice at home?
Can I leave my body language at Can I
leave my ability to storytelling and
connect with other people at home?
You can't.
Now you have this ability that follows
you everywhere you go, meaning you
become contextually confident in every
single area of your life.
Do you get tired when you go home? Yes,
100%.
I can imagine cuz you are high energy.
Because I choose to give. Yeah.
I I I'm I'm consciously choosing to do
that.
And there are times when I choose not
to.
So that in the times where I do give, I
can give you the best version of me.
I didn't leave my
Our interview today was 4:00 p.m.,
right? Mhm. I didn't leave the hotel
room at all all day.
Why? Because I'm conserving that energy
for you. Okay, thank you. Yeah, you're
welcome. And to the point where my
videographer was asking me, he said,
"Hey, dude, are you all right?" Mhm. And
then he goes, "Look, just just He was I
love him. He gets so concerned about me.
He goes, "Just Just wave to me outside
of your windows so I can see you."
And then I OPEN THE DOOR AND I GO, "OH,
THIS door opens." And I wave. I was
like, "Hey, dude." AND HE'S LIKE, "OH,
COOL. COOL. COOL." What were you saying?
Cuz I didn't I didn't leave my hotel
room, right? Because I was conscious of
that.
I was just conscious of that.
it. Thank you. Yeah, that's all right.
That's all right. I was already
jet-lagged. I didn't want to I didn't
want to be [ __ ] No, but I can relate as
well cuz I I I sometimes wonder if
energy is finite or if
I do this podcast and then I you know,
I'll go and
go into the real world and I just I
don't want to have I'm so I'm depleted.
Yeah.
And I want I always wondered if that's
something I could do something about if
I just need to buck up and just, you
know, try and be
There's only so much of that you can do.
And it is a limited It it a limited
supply. That's why it's so beautiful
when someone is willing to sit and be
present and play their instrument with
you. Mhm.
Because it's it's it's a conscious
thing.
Whereas I used to approach every
interaction with Oh, I'll bring the bare
minimum.
And I I didn't value I didn't understand
that that exchange of energy
you get so much more out of life when
you give more.
Not just with money and time, but with
your energy. Yes. There's a transaction
here that's happening that's invisible.
And and I treat like
I I It's so weird and it doesn't happen
because I have a lot of followers. Lots
of people don't know who I am.
On the way here
I got upgraded
on my flight because I just built
connection with the person and I
thought, you know what? I'm just This
person's probably had a lot of boring
conversations. I'm just going to make
them laugh.
So, I just spoke make them laugh and
they're like, "Oh, ho, ho." And
And it and it happens. I feel like I've
just found this cheat code in life where
I keep my energy when I need it and when
there are times I need it I'll I'll use
the energy. Like a currency. Yeah, it
is. And I'm I'm not I wasn't I didn't
think they were going to give me an
upgrade, but they didn't they did, which
was so so cool, right?
And they felt good, too.
You probably hypnotized them or
something.
Yeah, I kind of know my magic tricks.
Yeah. Mhm. It's it's
It's an energy bribe.
I You going back to what you said
earlier, you said that you're at a phase
in your life where you're struggling
with the
thought that when is enough enough?
Yeah, it's been really hard.
Yeah.
I mean, are you feeling this? Because as
you build your personal brand, as this
podcast reaches more people as it is
already, as it gets bigger and bigger
and bigger, more and more and more
opportunities come along. The momentum
gets faster and faster and faster.
It becomes harder now
to steer. What is that struggle though?
So, struggle implies that there's two
forces pulling in two different
directions. So, describe both forces to
me.
There's There's of me that is very
ambitious.
But my identity now has been upgraded.
I'm not just entrepreneur, I'm dad.
And there's a pull between the
entrepreneur in me and the dad in me.
And it's mutually exclusive. Yes.
And they're both so strong and I've
never felt it this strong. My daughter's
about to turn one. My son's seven
turning eight.
And these forces now, Stephen, are so
strong because my father was so good
in my life.
Such a pillar in my life that
I used to be away 180 days a year.
Right, I missed out on so much of my
son's upbringing.
And I I don't want to make that same
mistake. And I again, I didn't realize
there was this I didn't see the
correlation between success and
sacrifice. I I I drank the Kool-Aid. I
thought you can have everything.
You can have everything.
And and I I haven't found a way to do
that because the the more success I
have, the sacrifice that comes right
behind it.
You know, and and I've just
am learning what is the amount of
sacrifice that I'm willing to
to to have.
And it is it's it's so hard because as
as I value being like I the more I value
being a father, the the bigger these
opportunities that come along as well.
And then you're like, ah.
So, it's this constant push and pull,
this
And how are you navigating that?
In terms of have you got a framework for
the decision or
a framework to know what you should say
yes to and what you shouldn't?
Every 6 months I do a process called
recalibrate. And recalibrate is a
process I came up with one of my best
friends and myself, Ali Torabi. He's one
of the founders of a company called
Future Golf in Australia.
And we go away for about half a week to
a week and we get permission from our
families
and we review and reflect on the last 6
months and how we've lived and the
decisions we've made.
And we go through memorable moments and
we go through down moments. And because
we both journal, we can reflect back
quite accurately on oh, what made us
feel [ __ ] in the last 6 months?
And then we save ourselves from doing
those same actions in the next 6 months.
And then the things that made us feel
good, we go, all right, those go in the
more of category. So now how can we do
more of those things that made us feel
good? So the way I protect myself from
that is by doing this process. But even
then, the push and pull is it's always
ever present. That struggle is always
there. What is your ambition?
I told you about my two kids.
I I had very selfish ambitions early on
in my career.
Very ambitious.
My own.
Which was to make a lot of money.
You know, to to be able to do all these
different things that I wanted to do in
the material world and all of that.
And then my son was born.
And he was born in
2017.
And we were in America and
we were first-time parents and we
we didn't know what to expect. We didn't
have many friends while we were here and
we were super isolated. So we didn't we
didn't have other kids around my son and
and I still remember this trip I went on
to Japan with my cousin and her husband.
They're both psychologists.
And we were 1 week into that trip.
And I remember them saying, "Hey, we we
have something really important we need
to talk to you about."
And
I was like, "What the hell, guys? Why
are you being all serious? What what's
going on?" And and and they sat my wife
and I down and they said,
"We we we we think Xander is autistic."
My son.
And at that point,
cuz I I thought it was because of me
being away. I thought it was because all
because I'm away so much that
that you you didn't want to connect with
me and
and they confirmed that they said all
these things. Eye contact, um
maybe he won't be verbal, maybe
it was one of the most difficult periods
of my life.
And then my wife leaned over and she
said,
"Do you think it's by chance that one of
the greatest things that
people who are on the spectrum struggle
with
you're really great at.
Do you think it's by chance that
he came to us?
And at that point I was not teaching
communication skills really yet.
And
it's almost a very selfish goal.
But the reason I teach it is because I
think you know that one of the main
things that happens when you teach
something Steven is that you become
better at it.
You deepen your knowledge in that arena.
You get better at teaching it. You get
better and better and better at teaching
it.
A big part of my ambition in this
chapter of life is to get so good at
teaching this that I can help my son.
You know, now my son
talks.
My son
gives me eye contact. Just last year my
son
did the most amazing thing where I was
teaching a class filled with hundreds of
people.
And he just walks up on stage, grabs the
mic, and talks.
And asks me if I can I can I have this
book dad? I'm like, yes, of course you
can. He did something that scared every
single person in that room. And we
didn't push him to do it.
And how do we make that happen? He came
to that theater with me 30 40 times.
First times you stand outside the
theater, you just listen to dad's voice.
Then you step you stand you open the
door, you stand in there and you can
kind of see dad from afar. Too much,
okay, that's all right, you got
overwhelmed just step back out. And just
step by step by step by step my son was
able to gradually walk on stage and do
the thing he did. And I just went, wow,
this is so cool. Because me teaching
this I've understood now, wow,
I can break it down to micro steps for
you.
And
selfishly that's
that's such a big part of my ambition
right now is how can I get so good at
teaching this
that I can help my son overcome one of
his most challenging difficulties that
we'll experience in this life.
Incredibly beautiful.
Your father as well Yeah. was and is
an incredible Mhm. person.
Yeah.
You were telling me a little bit about
him before, but I also did some research
on
the life he lived and what he went
through and his brothers and his family
and it was
incredible. And he is now a monk. And my
mom.
Tell me about that conversation.
Yeah, my mom and dad, before I moved to
the US, they
Yeah, they we sat around a kitchen table
like this and
and they said, "Hey, we've got a big
bombshell to drop on you and and and and
we want to become monks, right? We've
been We've been playing the money game,
we've been playing the status game and
and we've we're suffering. We're
suffering and we've been following
Buddhism for years and we find so much
peace in in this pathway." He said,
"We're suffering." Yeah.
So, how?
We would buy a new car because one of my
uncles bought a new car.
We'd buy a new house and a two-story
house because one of my uncles bought a
two-story house.
And I watched my dad play this and I saw
it and it got to the point where we got
a jet ski and
we didn't have a boat license.
So, what are we doing with the jet ski?
And it became this weird moment where I
was like, "Oh, Dad, like
can we take it out?" Oh, no, we can't
because none of us have a boat license.
So, Dad had his own suffering in his
life. He went from nothing in Australia
to building incredible businesses with
his brothers, right? They started South
Australia one of South Australia's first
grocery stores and then they went to buy
pharmacies and restaurants and takeaway
stores. They did they commercial
property, real estate, residential
property. So, they they built all this
up. And they'd fled from
They fled from war. From war in Vietnam.
They started from nothing in Australia.
And I watched them do that.
Right? The most memorable thing that led
me to this path of entrepreneurship that
I am in now is
I saw them
we would have three bedrooms in the
house. One was for sleeping, the other
two were sewing rooms.
And then after you finish sewing all
day, you go outside and you peel onions
and you get paid 50 cents per bag of 20
kilo bag of onion that you peel. You get
50 cents for the whole bag peeled. And
then after that, every part of our
garden was dug up to grow vegetables
that we would sell for 10 cents a bunch
at the local grocery store. And then
after that as well, they would also cook
these delicious things in Vietnamese
called one deck and then we would cook
them and sell them for 50 cents each
inside the house, right? That's what we
would do. So I watched them do that to
then buying a farm to then realizing
that oh, the farmer sell to an agent,
the agent sells it to grocery stores.
Oh, we should save up money. Saved up
for years, bought a grocery store. So
then we became the farm, we became the
grocery store. All right. And I just
watched them do all of these different
things.
And
And there were years where dad was was
really happy.
But then there were years that started
to come where he find I saw him
really empty.
And you're just going through the
motions of doing things because I'm you
know, what uncle did it so I guess I'll
do it too.
And I And that's what he meant by
suffering is that they were playing that
money game and they were playing that
status game.
And they felt
there was an exhaustion to it. When they
were when we had that conversation,
there was such exhaustion there.
And I remember feeling it with what made
me think cuz the guy in my head I was
thinking oh, you just want to get a
divorce. But but then when I when I felt
the exhaustion of it, I went oh, wait,
are you exhausted of each other or I
went wow, wow, this there's a game
you're playing and you're so exhausted
and you found freedom
because you're so excited for this other
thing.
And this other thing was becoming a
monk.
Becoming a monk, renouncing
They renounced everything. Renounced
everything. Yeah. And then I became the
person that then had to give some of the
things that they needed.
I think I think one of the greatest
gifts that my parents have given me
is not giving me an inheritance.
It's one of the greatest things that at
the time I wanted to negotiate that so
bad. I was like 20%? Can we just Can we
just split it a little bit? But one of
the greatest things they did cuz they
didn't kill my drive. Was it a lot of
stuff they had? Yeah, they had money.
Millions? Yeah.
And then I
And then then almost had it. Then up
there's a part where And again to be
completely truthful with the journey,
then I was like oh,
But then now
now I need to help you.
And I I had to, because
they had a vision, and I wanted to help
them. So, I bought them a block of land
to help them build a meditation center.
And my dad was like, "No, no, no, I just
want the little like just land."
And then he had a shed there.
And then he said, "Just whoever comes to
help us put the shed together, that will
be the meditation center. It doesn't
need to be anything more than that."
And then he had all these people in the
Vietnamese community come along, and
which you paid around the back. No, I
didn't. I didn't pay them. I didn't pay
them. I didn't pay them. I had to pay
some diggers to come in to actually, you
know, move the land in some places, but
I was happy to do that.
And then I saw them build this beautiful
little spot where it was filled with the
gardens, with vegetables, and
self-sufficient now.
And people in the Vietnamese culture
come to them, because a lot of them are
suffering from PTSD, but they don't
acknowledge it. Where is this place? In
South Australia. We got a little block
of land, and
um
yeah, it's called Nang Mai.
And then they they they just have people
go there. Vietnamese Because my dad
doesn't speak English that well. So,
he's got a bunch of people from the
Vietnamese culture coming to him who are
suffering
from the war.
And some of them have had children pass
away. And I've all these And then I see
my dad
bring someone who's The The craziest
situation was when I saw him have
someone
lose a child,
one of the greatest pains I think a
human could ever know, and then walk in
in tears. Dad speak to them, hold their
hand, went for a walk. And then just
took their hands. They started
gardening. And I watched this ridiculous
thing happen in front of me, where then
he took them gardening. They planted a
few things. They picked some fruit. They
went to the kitchen. They cooked. And
then he just said to them at the end of
the day, "You did something amazing
today.
You planted some fruit for those
who you may not be around for, but when
this tree grows, you you've planted some
beautiful fruit for someone to eat.
You've done something really good
today."
And I watched him almost
heal someone without saying much at all.
Because And I said, "Dad, how did you do
that?" He goes,
"Because I just took them out of their
head just for a moment into their hands
to give them a moment of quiet."
People People know how to get out of
their own troubles. Sometimes they just
need a place to
need some shade.
Is he Is he happy? He I've never seen
him happier.
Well, I and I was the biggest skeptic.
Cuz I thought surely there's going to be
a crack. And I was playing that skeptic.
I think I feel kind of bad playing that
skeptic.
Because for a period of my life I was
like
is this real?
Like is it real?
Or is this a phase?
And
as far as I can see it's
it's real. Good on him. And and he's so
free though.
It's cuz he wakes up every morning.
There's he has this incredible he's no
attachments. He's he's he's detached
from everything. What has he told you
about
the endless pursuit of more?
Has he given you any cautionary sort of
warnings about Yeah.
Yeah, it's it's it's it's what brought
me back home from the US.
It's what brought me back. You told me a
quote which I loved before we started
recording. What was that quote?
While I was in the US, he
he doesn't say much my dad.
Right? Growing up he he
he supported through action a lot.
And I remember when my mom called me and
said hey I
your dad wants to talk to you.
And this is when I was in the US and I
was ah man
I was so knee deep in the keynote
speaking career. I was on the road 200
days a year and I was doing 80 speeches.
It was it was such a addictive career
because so financially rewarding, so
fulfilling as well. And I love
performing.
And it was so amazing and
I couldn't get out of that world, but I
was so lonely here in the US. I was so
miserable. But then again because you
get paid more you go oh you one more
year, one more year. Oh honey it's okay,
we'll just do one more year.
And my dad called and he just said a
sentence that brought me home. And the
sentence was
and and and I'll I'll preface this
because he knows I love medieval movies.
I love
I love these kind of movies and he said
a king that knows the limits to his
desires
will rule a lifetime.
And I'd lost track
of my desires at that point. What does
he mean by that?
You'll notice kings that want to
continually conquer. I want to conquer
more. I want to conquer more land. And
And gradually what happens to them is
they die.
They get killed.
Whereas the kings that know the limits
to their desires, they rule an entire
lifetime.
And that's what I really connected with.
And that's what brought me back in
I walked away from a speaking career to
go back to South Australia, Adelaide.
I remember my agents in Australia said,
"Can't you at least come back to
Melbourne and Sydney?
You're going to Adelaide?" And And to me
because I wanted to
the pendulum had swung so far one way
that I reacted in that way and swung so
back far the other way.
And
I learned a lot going back.
Because a lot of the beliefs that I had
weren't real. I believed that I had to
be here in Southern California
to have this business that I wanted to
build, to become the person you to
become I I had that belief. And that
belief wasn't real.
Is there a voice inside you that goes
God, you could do it bigger. 100%. You
could do it. Go to New York.
Yeah, 100% it's there. But my dad's
voice is there though.
My dad's voice is also there.
Which I'm grateful for.
Because I made the mistake with my son
already. Steven, I was away so much.
I was away so much.
I don't want to make the same mistake
with him ongoing.
I wanted to recalibrate.
Because here's what would normally
happen to me.
I would always achieve the goals of a
previous version of me and then go, "Oh,
I'm unhappy." Oh, it's because you
achieved the goals of a previous version
of you.
I wasn't aligning the things that I was
doing with the present version of me.
Because I never took the time to sit
still.
That's why the recalibrate trips that I
go on with my best mate Ali are so vital
to me because I'm learning how to take
action that's more aligned with the
present version of me.
I've got a previous version of you here.
What was um what was what was that kid
like at that age?
Starving for attention.
Starving for attention.
And
desperate.
Felt really lonely.
Because I moved schools so many times.
Most people go to university with a
group of strong friends. I went to five
schools. What did he need to hear? If
you could teleport back and you could
have a whisper in his ear and just give
him a couple of sentences at that moment
in time, what would you say to him?
I'd tell him not to be so attached to
who you currently are.
Stop being so attached to this identity
that you've created.
Not only are other people going to try
to keep you inside this. You're the one
that's keeping you inside this.
You keep blaming other people saying
that oh, everyone's stopping me from
becoming the person I am. No, no, no.
Listen, Vin. It's you.
You're the one stopping you from
becoming the future version of you.
And the simple word would just be
just let go.
Let go of that present version of you.
I held on to it.
Why do we hang on to
it?
As much as my reality sucked in that
moment, I felt safe.
Familiar. Familiar. And and and and it
felt like home.
Because what is home? Home is just a
familiar.
And the coolest thing about traveling is
that even is is as I traveled more
before home, I would tell you, "Oh, home
to me is Salisbury Downs."
And then as I started to travel around
my own city, I went, "Oh, no, home is
Adelaide." Then I started to go camping,
"Oh, home is South Australia." As I
traveled, "Oh, home is Australia." Then
I started to live in America, "Oh, home
is America." And then home gradually
becomes the world.
There's this beautiful concept where
again, I just kind of home to me is just
a familiar and at that point,
my home was Salisbury Downs.
My home with this such limited version
of Vin.
And I was too afraid to venture out of
Salisbury.
Vin, what's the most important thing
that we haven't spoken about
that we should have spoken about today
as it relates to the work that you do?
And if you had to guess what the person
at home
that question that they have that I
didn't ask that they're screaming at the
screen what it might be that we didn't
cover, what do you think it would be?
One big thing is
So, I've told you all these different
things you can do with your voice. All
these different things you can play with
your body language.
And the big thing they're screaming at
home is they're they're they're
screaming out, "Yeah, but if I did that
tonight with my partner, they're going
to freak out. They're going to go, 'What
the hell is that? What what are you What
What are you doing?'" right? So, all of
a sudden now, there needs to be a
process for that.
So, Vin, what is the process for that?
Thank you for asking. And the process
for that is you have to understand first
of all,
I love this concept of neutral ears. And
a neutral ear is someone who has no
preconceived idea of how you sound or
how you communicate. And there are
neutral ears everywhere.
Before I met you, well, you watch my
content. But if I go out today and I go
to get some gas or I go to the grocery
store, there are neutral ears there.
They don't have any preconceived ideas
of how I sound, how I talk with my
hands, whether or not I'm aware of the
power sphere or not.
You could go out in those instances and
try out these new behaviors. Uh, run it
on some neutral ears. I like that. Run
it on some neutral ears. And you can
play. So, if normally you speak very
quietly, tonight when you go to the gas
station, go in there with vibrant volume
and go, "Hey, quick question before I go
in. Do you have any chocolates with the
peanuts?" Yeah, yeah, you do. I'm going
to come in. I'm coming in for them.
Play. Just do it, right? And just do it.
Sometimes one look can put you back in
your mold.
Whereas when you do it neutral ears, and
when you try new behaviors with no
negative judgment, you know what it
does? It helps those behaviors stick a
little bit more. Yeah. Because it helps
you feel normal doing it. And then you
have a chance now to play and be
vulnerable. Look for neutral ears. I'd
set people KPIs.
Every single day
and
every single day set yourself a KPI.
Maybe go to a gas station a little
further from your house and play with
your voice. Play with your body
language. Be a bigger version of you.
And as you do this more and more and
more, you iron out the kinks.
You'll do it. You'll feel wrong. You get
That's okay. I'm going to try it again.
Oh, that felt right.
And then you start to finesse. Because
the first time someone plays the
saxophone, it sounds terrible.
But as they play it more and more and
more and more, oh, they get better and
better and better and better.
So, neutral ear is very important. Okay,
so that's a process. Then, if you want
your partner to be supportive, then you
have to prime the conversation when you
go home.
So, don't immediately come home as this
other version of you. Come home and and
prime it by saying,
"Look, honey,
I've been very quiet with my voice my
entire life.
And I just feel inspired to give you and
the kids more of me. So, if you see me
play with my volume, if you see me play
with my melody,
could you please encourage me and
support me on this journey?
Because I want to be better.
And do it with me? Yeah. Oh, that's
beautiful. I love that. Yes. And maybe
we can do it together."
All of a sudden now, this shifts the way
they see the change.
You can do this with your colleagues as
well.
I love that.
Yeah, neutral ears. Then we have a
closing tradition on this podcast where
the last guest leaves a question for the
next guest not knowing who they're
leaving it for. Mhm.
And the question that's been left for
you.
What is one thing
that you know to be true
I'm doing pauses. Did you see that?
Even though
you can't prove it?
That in the world we live right now, you
can negotiate whatever reality you
desire.
Right now
in my own mind
I just have that belief and that belief
has served me
my entire life. And I have this voice in
my head where it says, "Oh, when you die
and there's a greater being, they're
going to go, 'Oh, you're wrong. You're
wrong in telling people that you can
negotiate whatever reality you desire.
It's not true.'" And let's say that
happens and then I meet the creator and
he says that to me.
I'd still be glad I lived my life in
that way.
I'd still be glad I lived my life in
that exact way.
I mean, gosh, yeah. It's
a much more productive
optimistic
effective way to live. Even if you're
wrong. Even if I'm wrong. Yeah. Because
I believe there are useful beliefs and
then there are useless beliefs. I used
to carry so many useless beliefs,
Stephen. So many.
And now I just choose to believe in
beliefs that support me in being able to
create the reality that I desire. So
that even if I'm wrong, I still am glad
I lived my life in this way.
Because there's a part of my brain right
now that genuinely believes this.
That there'll be a day when I will be
bored with this chapter of life and no
longer want to teach communication
skills.
I just hope that I have the courage.
But I know that I'll be able to live a
chapter where I become a chef.
I love cooking.
And I know it to be true that if I
wanted that and I'm ready for that
chapter, I can write a chapter where I
become a great chef.
Finn, thank you.
Thank you for coming away from Australia
and thank you so much for the work that
you do. It's so You're so remarkably
good at um
making the complex simple. And I think I
really really deeply believe and this is
why I wanted to speak to you. I really
really believe that there's so many
people, this is interesting language I'm
about to use, that are basically
being unfairly treated by the world
because for whatever reason they didn't
come across the skills, the skills that
you've spent many many many years
giving to people. And I just really hope
that there's someone listening now who
has had that and I know there will be
cuz there's so many people in your
audience and I've seen the feedback that
you get who's had the trajectory of
their life altered in relationships,
professions, the job, the promotion, uh
family communication, whate- whatever it
might be because of you. And I know cuz
I've seen the comments, I know that
there are many many many many many many
thousands and thousands and thousands of
people who've said exactly that. So on
behalf of all of them, but also on
behalf of the people that even one tool
out of what you've said today.
One place to start on that journey
towards a different tomorrow trajectory,
life.
Thank you. Thank you for the work that
you do. I know it must get [ __ ]
boring after a while doing the same
thing, saying the same same stuff, being
asked the same questions, getting the
same DMs. But it is
so important.
It really is.
You know, cuz
as you experienced as a young man, the
way that you can feel
the the isolation, the loneliness, the
disconnect, the
the feelings that you're different and
that you're missing something can really
drive you down a very miserable,
despairing path in life and someone like
you helps people turn the lights on and
shows them a better way. So thank you on
behalf of all those people. Thank you,
Stephen, and
there's a word that I call my students.
Uh maybe we can end on this.
And the word I call them is luminaries.
Because I I I I call all of my programs
stage. All right, stage. And they go,
"Why do you call it stage?" And I go,
"Well, it's stage because of
Shakespeare's quote, all of life is a
stage. All the world's a stage."
And to me, it's true because when I wake
up in the morning, the first stage I
step on is the stage of fatherhood.
And how I show up on that stage matters.
And then the second stage I work on step
onto is the stage of being a husband.
Like my wife loves it when I make her
the coffee, even though it's terrible,
she likes it when I make it, right?
And then
there's something there. But then this
then the next stage I walk into is I
walk into the studio and I'll step onto
the stage as a teacher. I'm teaching
people now.
And in this life, you'll step onto many
different stages playing many different
roles.
And if you learn how to communicate and
play your instrument, you can show up as
your best. And then I call them
luminary. Why? Double-meaning word. Part
of it means actor or actress, but it's
not about that. It's about you're a
source of light.
So, when you learn how to use your
instrument and you show up on stage on
the with the role that you're playing,
play songs of love, kindness, and
compassion.
Play songs that spread goodness.
Right? If you feel good while you're
listening to this, because of the way
potentially I played my instrument. And
I hope that you'll
step onto your stage in the role that
you're currently playing and play with
your instrument as a luminary to spread
more love, kindness, and compassion.
Amen. Yeah.
Thank you. Thank you.
The hardest conversations are often the
ones we avoid. But what if you had the
right question to start them with? Every
single guest on the Diary of a CEO has
left behind a question in this diary.
And it's a question designed to
challenge, to connect, and to go deeper
with the next guest. And these are all
the questions that I have here in my
hand.
On one side, you've got the question
that was asked, the name of the person
who wrote it. And on the other side, if
you scan that, you can watch the person
who came after who answered it. 51
questions split across three different
levels, the warm-up level, the open-up
level, and the deep level. So, you
decide how deep the conversation goes.
And people play these conversation cards
in boardrooms at work, in bedrooms,
alone at night, and on first dates, and
everywhere in between. I'll put a link
to the conversation cards in the
description below, and you can get yours
at thediary.com.
This has always blown my mind a little
bit. 53% of you that listen to this show
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If you like this show and you like what
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Ask follow-up questions or revisit key timestamps.
Vin Jang, an award-winning communication expert and former magician, discusses how anyone can improve their communication skills by treating their voice as an instrument rather than just a tool. He explains his methodology of focusing on five vocal foundations—melody, rate of speech, volume, tonality, and pauses—to enhance clarity, memorability, and connection. Jang shares his personal journey of overcoming social anxiety and invisibility as a non-native English speaker to emphasize that communication is a learnable set of behaviors. He provides actionable advice on how to improve physical presence through hand gestures, how to handle difficult conversations, and how to practice using the 'record and review' method, encouraging listeners to become 'luminaries' who spread kindness through better interaction.
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