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Whoop Founder: How I Built A $3.6 BILLION Company & BEAT Apple! Will Ahmed | E189

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Whoop Founder: How I Built A $3.6 BILLION Company & BEAT Apple! Will Ahmed | E189

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2899 segments

0:00

so two of our first hundred users were

0:02

LeBron James and Michael Phelps

0:04

[Music]

0:12

Nike and apple and a dozen other

0:14

companies were entering the space but

0:16

when it comes to health monitoring we're

0:18

the best game in town that really came

0:21

from an insane level of focus in the

0:22

beginning on what we were trying to

0:23

solve one of the reasons whoop has been

0:26

successful is there were a lot of

0:28

counter-intuitive decisions along that

0:30

Journey one obvious one is that would be

0:33

interesting

0:34

steal that it's worth emphasizing for

0:36

your audience why that matters so

0:39

there was a phase in building Loop where

0:42

it was so much about the next Milestone

0:45

that I was running almost exclusively on

0:47

like a dopamine engine if the company

0:49

has a great day you're feeling like a

0:51

rocket ship and if whoop was failing I

0:53

was failing what's the personal toll on

0:55

you in those moments that people don't

0:58

see I was super stressed out I was

1:00

drinking too much and I remember I was

1:02

driving my car

1:04

and I'm on the highway and all of a

1:06

sudden it's like your peripheral vision

1:07

like starts narrowing on you and you

1:10

feel your fingers and they're like numb

1:12

I actually drove myself to the hospital

1:14

and they do

1:16

um you know all these analysis on me and

1:18

like it turns out I had a

1:21

before this episode begins I just want

1:23

to say a huge thank you to all of our

1:24

new subscribers 74 of you that watch

1:27

this channel didn't subscribe before and

1:30

we're now down to about 71 so that helps

1:33

us in a number of ways that are quite

1:34

hard to explain but simply the bigger

1:36

the channel gets the bigger the guests

1:38

get so if you haven't yet subscribed to

1:39

the Diary of a CEO if I can have any

1:41

favors from you if you've ever watched

1:43

this show and enjoyed it it's just to

1:44

please hit the Subscribe button without

1:46

further Ado I'm Stephen Butler and this

1:49

is the Diary of a CEO I hope nobody's

1:51

listening but if you are then please

1:54

keep this yourself

1:58

well

2:04

as you look back on your your life and

2:06

you connect the dots that led you to to

2:08

do what you've done now with whoop and

2:11

your professional life

2:13

um

2:13

what are those dots

2:16

well I I grew up on uh the North Shore

2:19

of Long Island

2:20

um I was always into

2:22

Sports and exercise I was super active

2:24

kid

2:25

uh my parents are

2:29

very different my dad's an Egyptian

2:31

immigrant a very

2:34

Street Smart charismatic came to this

2:37

country with very little Rose the ranks

2:39

and finance over time

2:41

my mom uh very analytical very

2:46

book smart and

2:49

and watching how they approached life I

2:51

think was a fascinating way to grow up

2:54

because they had very different uh tool

2:56

sets to solve problems and

3:00

uh I was always playing sports I was

3:02

always exercising and that eventually

3:04

LED my way to Harvard and uh and so I

3:07

was a college athlete I got

3:09

um recruited to play Squash at Harvard

3:11

and over the course of my time there uh

3:15

got very fascinated by how I could

3:18

better understand my body how I could

3:21

uh understand what it meant to train

3:23

optimally how I could prevent over

3:24

training which was a problem that I had

3:27

uh how I could really uh understand the

3:30

other 20 hours of the day when you

3:31

weren't exercising and so

3:34

that took me down this Rabbit Hole of

3:36

physiology research which we can get

3:39

into but I read hundreds of medical

3:41

papers while I was uh in school and then

3:44

ultimately wrote a paper myself around

3:46

how to continuously measure the human

3:47

body and then over the course of my time

3:50

at Harvard built up the confidence to to

3:53

start a company which was a fairly crazy

3:55

thing looking back on it and for the

3:57

last 10 years I've been building this

3:59

company called whoop we went through

4:01

that very quickly but a lot of those

4:02

things are very very unusual one of the

4:06

first unusual things is I mean we all

4:08

train we all a lot of people train and

4:09

work out and stuff but we don't then

4:11

fall into an obsession about how to

4:13

optimize the performance of our training

4:15

and ourselves what is it about you have

4:18

you been able to figure out in hindsight

4:19

what it is about you and your makeup

4:21

that made you so obsessed with that

4:23

particular

4:25

topic well it struck me as something

4:28

that uh

4:31

really didn't make a lot of sense like

4:33

you I was spending three or four hours a

4:35

day at Harvard exercising with no

4:37

information about what I was doing to my

4:39

body and yet that's a school also that

4:41

is totally obsessed with deeper

4:43

knowledge and so that in itself seemed

4:46

like a like a deep irony and then I also

4:50

was a pretty competitive person and I

4:53

was someone who was over training right

4:55

where you see you get fitter and fitter

4:56

and fair you sort of fall off a cliff

4:58

and you don't know why and that bothered

5:00

me like that bothered me that I didn't I

5:03

didn't fully understand what I was doing

5:05

to my body what was what was the missing

5:08

ingredient so to speak and I just sort

5:11

of started pulling at that thread and it

5:14

really took me down a rabbit hole over

5:17

training I've heard this time never been

5:19

sure if I've believed it because I don't

5:22

really know what it is but for someone

5:23

that doesn't know what that is what what

5:25

is over training the technical

5:26

definition is it's a continued state of

5:28

overreaching that then leads to a period

5:31

where your body is essentially in a

5:34

depressed state and what that will look

5:38

like physiologically is essentially you

5:41

your body's run down you know activities

5:45

that would normally feel somewhat easy

5:47

uh are quite difficult

5:50

um psychologically it makes you feel

5:52

kind of lousy run down symptoms similar

5:55

to being sick and depending on how over

5:57

trained you are can last you know a week

6:00

or could last month in my case that

6:02

Norma didn't last longer than a couple

6:04

weeks but it it's kind of this ultimate

6:07

betrayal right because you're pushing

6:08

yourself so hard

6:10

to get stronger and fitter

6:12

that you actually get to a place where

6:14

you're completely

6:16

broken down

6:17

had I asked you at 14 years old say 14

6:20

16 years old what you were going to be

6:21

when you grew up what would you have

6:23

responded I don't know that I would have

6:25

known but if you looked at the things I

6:28

was interested in so I was always

6:29

playing with technology which in

6:31

hindsight uh was quite predictive like I

6:35

had the first I had the first iPod in my

6:39

sixth grade class I remember so we're

6:42

about the same age so you probably

6:43

remember when the iPod came out and like

6:45

how cool that thing was thick but yeah

6:48

it was really thick and it had that like

6:49

Wild Wheel a little before that I had a

6:53

Palm Pilot like a pom pilot seven it was

6:55

like the original uh Palm Pilot that

6:58

could get internet access when I was

7:00

around 12 or 13 I had one of the first

7:03

uh voice recorders that you could speak

7:06

into and it would type for you oh wow so

7:09

it was like you know Siri but 20 years

7:12

ago uh and it didn't quite work

7:15

unfortunately but I I had this real itch

7:17

towards technology and then I think

7:20

somewhere between the ages of like 18

7:24

and 20 I I also saw this huge

7:26

convergence happening with with

7:28

smartphones with the way that computers

7:31

to me seemed like they were sort of

7:33

seamlessly moving from being on your

7:35

desk to on your lap to in your pocket to

7:38

what I perceived to be eventually on

7:40

your body or even in your body I thought

7:42

that was a Natural Evolution so I

7:45

definitely had this pull towards

7:46

technology but I think throughout uh you

7:49

know I was overcoming this feeling of

7:54

whether I should go into Finance because

7:56

I grew up my dad was in you know in

7:59

finance in fact after my freshman year

8:01

at Harvard to most undergrads do you

8:04

know different internships and whatnot

8:06

after my freshman year I did an

8:09

internship at a hedge fund my sophomore

8:11

year I did an internship at an

8:13

investment bank and my junior year I did

8:15

an internship at a private Equity Firm

8:17

so so like I did I was really flirting

8:20

with going into Finance but I think I

8:24

think this is what I was supposed to do

8:26

from everything I've read it's quite

8:28

clear to me that you're a very curious

8:29

person and my brother is very

8:32

interesting my oldest brother whenever

8:34

we when we were younger he always wanted

8:35

to understand everything and when he

8:37

became interested in something he became

8:39

obsessed in it and he went like right

8:41

down into the rabbit hole as I read

8:43

through your story on multiple occasions

8:45

whether it's meditation or others or how

8:48

the business came to be or you know your

8:49

journey to trying to figure out how to

8:51

optimize the body all of these struck me

8:53

as a person that once they get

8:54

interested in something they go all the

8:57

way down into the rabbit hole to find

8:58

out the solutions is that accurate I

9:01

think it's fair I think

9:02

it also stems from this uh

9:06

ability to throw myself out there

9:10

um

9:11

you know back to how your childhood

9:13

influences your your future uh there's

9:16

there's a story

9:18

I don't know if I ever talked about this

9:19

but uh fascinating story where I was in

9:24

fifth or sixth grade middle school

9:27

and we're doing what's called uh blue

9:30

and gold day so I went to a school

9:32

called Greenvale the colors are blue and

9:34

gold and you have this like Fair

9:36

essentially which is all sorts of

9:38

different competitions races that sort

9:40

of thing and uh there's a captain's race

9:43

at the end of the day with like the the

9:47

four people representing their their

9:49

class so to so to speak to run the fast

9:51

race and I was a I was a captain so I

9:55

was very anxious about this final race

9:57

and right before the final race was one

10:01

of the longer races like uh I think it

10:03

was three or four laps and so

10:06

uh you know if you were to run that

10:08

you'd be quite tired and I that wasn't a

10:10

race I ever ran but uh Timmy all of a

10:14

sudden was sick and so he didn't show up

10:16

for for this race and I remember uh

10:20

Peter zaloum who's our science teacher

10:21

he's walking around and he's yelling hey

10:25

blue we need someone to run this race we

10:28

need someone to run this race and I'm

10:29

kind of like avoiding even making eye

10:31

contact with this teacher because I

10:33

really don't want to run this race

10:35

and it was like he zeroed in on me out

10:38

of a distance and just marched over and

10:40

he said well you should run this right

10:42

and I said no no I've got the captain's

10:43

race I got to do that and he's like well

10:45

90 of life is showing up

10:49

the other 10 is what happens when you

10:51

get there

10:52

and like in that moment I was like okay

10:54

yeah I'm gonna go around this and I

10:56

don't even remember what happened in

10:58

that race I don't even remember the

10:59

captain's race uh which in some ways

11:01

emphasizes his point but that whole

11:04

thread of just showing up is something I

11:07

think about all the time

11:09

why why do and this is I guess a lesson

11:12

for entrepreneurship because you saw

11:14

some

11:16

I was going to say and this is links to

11:18

Something in Your Story I was going to

11:19

say you saw an opportunity but you

11:20

didn't see an opportunity did you you

11:22

were dragged by your obsession well

11:24

interest

11:25

in building whoop yeah

11:28

I definitely saw an opportunity to

11:29

continuously measure the human body and

11:32

I also saw an opportunity that uh

11:35

Computing was getting to a size and and

11:37

sort of sophistication where it could be

11:39

smaller and smaller

11:40

uh

11:43

but the poll that got me to building

11:46

this company and I think persevering

11:49

over years was that it also was a

11:52

personal Obsession to really understand

11:54

my own body yeah

11:57

because when people typically recite

11:58

their stories of how they became an

12:00

entrepreneur you get this kind of like

12:01

they put I don't know a white piece of

12:02

paper there and they're like what is the

12:04

opportunity in the market and and when I

12:06

read the quote from you that said you're

12:08

an entrepreneur before you realized you

12:09

were yeah that's true that books that

12:13

narrative a little bit which I think

12:14

entrepreneurs sometimes try and sell

12:16

because it makes them seem more

12:17

intentional

12:18

I can't replicate your curiosity and

12:20

interest that made you go off in that

12:22

journey of optimizing the human body so

12:24

I just think in society and culture

12:26

generally entrepreneurs sometimes look

12:29

back and try and make their story sound

12:30

like really really intentional when a

12:33

lot of it in your case as is the case in

12:34

mine was like I was interested in this

12:36

thing and I just kept on going because I

12:37

loved it I think that's right I also

12:41

spent a lot of time like building the

12:43

confidence to start the company like I

12:45

really didn't know what it meant to

12:47

start a company and

12:49

I mean I spent two years doing

12:52

physiology research I then took another

12:54

class that was around if you have an

12:56

idea how do you write a business plan

12:58

for it and I remember like my senior

13:02

year I was doing like the third or

13:04

fourth iteration of this business plan

13:06

and I was meeting with the MIT Professor

13:08

a guy named Howard Anderson who taught

13:10

the class and was like a venture

13:11

capitalist and at that point I wasn't

13:14

even enrolled in the class I was just

13:16

working on this business plan and he's

13:18

like he just sort of stopped he said

13:21

well at some point you have to ask

13:22

yourself is this a paper or are you

13:24

starting a company right it sort of puts

13:27

you on the spot like why are you doing

13:29

all this work and I think I

13:32

I think I did a ton of work to feel as

13:34

prepared as possible to like have the

13:36

confidence to take the leap

13:38

and I'm so glad I did but you know when

13:42

I meet young people I try to encourage

13:44

them to do as much work as they can to

13:46

build up that confidence and also to

13:49

understand that

13:51

there's a lot of things you aren't going

13:52

to know in the process of building a

13:54

company but once you make that

13:55

commitment the learnings come in fast

13:58

right and I'm sure you've experienced

14:00

that yeah yeah yeah and I see it all the

14:03

time especially in young people who um

14:06

they're using perfectionism as a way to

14:08

procrastinate

14:09

because they're they don't feel

14:11

competent already yet to so you'll have

14:14

people that you know come come up to you

14:16

and say I've been working on this idea

14:18

for two years three years and they're

14:20

making all these assumptions which they

14:22

could quite probably figure out in a

14:23

week if they just went to Market to but

14:25

it's a guys for fear I think sometimes

14:28

to guys have like I actually don't feel

14:30

ready or I don't know I don't have the

14:31

answers so I'm just preparing more I'm

14:34

waiting for that perfect moment yeah I

14:36

think overcoming a fear of failure

14:39

is a really critical step in life and

14:44

there's a lot of methods to think about

14:46

for that

14:48

I think for me it was doing a lot of

14:50

work I think it was following

14:54

my passion in some ways the reason I

14:56

feel like I became an entrepreneur

14:58

before I knew what an entrepreneur was

14:59

it was that it almost became an

15:02

inevitability that I was starting the

15:03

company unless so a choice because it

15:06

was like all I was thinking about in my

15:08

free time you know the things you do the

15:10

things you think about before bed or in

15:12

a shower you know the Quiet Moments

15:15

throughout life I think those are pretty

15:16

telling

15:18

and what role has that played that

15:21

obsession with that with solving the

15:23

problem and solving that challenge and

15:25

your general interest in it what role

15:26

has that played in your hardest times

15:29

as in when things get really [ __ ]

15:31

difficult and it's easy to quit

15:34

if you're someone that's authentically

15:36

driven and authentically curious about

15:38

that thing

15:40

must make it somewhat easier

15:42

to carry on I think for sure

15:45

it pulls you through like the the

15:47

obsession of solving a problem pulls you

15:49

through

15:50

I mean I struggled though for years uh

15:53

with building whoop it was it was really

15:57

really painful and I think an important

16:00

thing for any entrepreneur but

16:02

especially was for me was to

16:04

disassociate my own identity from that

16:07

of the companies

16:09

if you're and you you've been a young

16:12

entrepreneur so you know this

16:15

like as a young entrepreneur

16:17

I think a lot of your identity all of a

16:19

sudden gets tied up in that thing you're

16:21

creating and for me that meant

16:25

if woop was having a good day I was

16:26

having a good day if whoop was having a

16:28

bad day I was having a bad day

16:31

um and if whoop was failing I was

16:32

failing

16:33

and that's a very unhealthy Association

16:36

but it's also not true like literally

16:40

you can be taking great steps to improve

16:42

as a leader or as a manager or even as a

16:45

recruiter and certain things will happen

16:47

that may put your business sideways

16:50

and conversely I'm sure you and I have

16:52

both met Founders entrepreneurs who have

16:55

watched their company go like this but

16:57

meanwhile they're spinning out of

16:58

control right and I think the faster

17:02

that I could separate those two

17:04

identities my own and whoop the easier

17:08

it actually became to build a successful

17:10

company

17:12

is part of the reason you also our

17:14

identity becomes attached to the company

17:16

because I was thinking about why that

17:18

was that was definitely the case for me

17:20

and the answer was because my entire net

17:24

worth was was this thing as well so

17:26

coming from a background where I didn't

17:27

have money my family didn't have money

17:28

my entire net worth was this thing that

17:30

was going well so you can see how if the

17:33

company starts to struggle it's like

17:34

Steve's actually broken well I had that

17:37

too for auditory then some in some

17:39

respects I still have it today just like

17:40

given the nature of the yeah of the

17:43

value of the business the key uh the key

17:46

at least for me in building the business

17:48

was Finding ways for myself

17:51

to manage stress to manage uh the

17:56

difficulties that come with building a

17:58

company without finding myself on that

18:00

yoyo of the company's performance right

18:02

it can't be that uh if the company has a

18:06

great day you're feeling like a rocket

18:07

ship and if the company's having a bad

18:09

day you're feeling down and so a lot of

18:11

my

18:12

I think growth as an entrepreneur has

18:15

been figuring out how to have a steady

18:17

hand and how to you know sort of stay

18:20

calm through the chaos chaos yeah how

18:23

have you done that a few different

18:25

things

18:26

um

18:27

I think the first uh and probably the

18:30

most profound for me in general has been

18:33

learning how to meditate

18:35

so in 2014 so I was about 24 years old

18:40

the company was maybe I don't know 30 or

18:44

40 people

18:46

um I think I'd raised maybe 20 million

18:48

dollars something like that which

18:49

certainly felt like a lot of money and

18:51

uh

18:53

and I felt like I was really failing

18:55

like as a leader I was super stressed

18:57

out I was drinking too much and uh and I

19:00

remember having what I would later learn

19:03

was a panic attack

19:05

um you know and I was driving my car

19:08

and I'm on the highway and all of a

19:10

sudden it's like your peripheral vision

19:11

like starts narrowing on you and you

19:14

feel your fingers and they like are a

19:16

little bit numb you have this taste in

19:18

your mouth I actually thought I'd been

19:20

food poisoned because of the feeling was

19:22

so

19:23

unusual outrageous and uh and so I drove

19:27

I actually drove myself to the hospital

19:30

and I checked into the hospital and they

19:33

do

19:34

um you know all these analysis on me and

19:36

like it turns out I just had a panic

19:37

attack

19:38

but the fact that I end up in the

19:40

hospital from panic attack I was like

19:41

all right wait a sec like I gotta really

19:42

reset how I'm building this company and

19:46

growing and uh two days later I signed

19:50

up for this meditation course

19:52

Transit on meditation and uh I've been

19:56

doing it like every single day since

19:58

then about

20:00

yeah about eight and a half years later

20:02

when I sit here with CEOs who many of

20:04

which have had panic attacks yeah funny

20:06

funny enough um and they'd talk to me

20:08

about meditation I always seem to get a

20:10

similar response which I can't meditate

20:12

my head's too busy for that

20:14

well I think the busier your mind is the

20:16

more you need to meditate

20:19

I

20:20

so I learned how to meditate in 2014 and

20:24

I think there's different stages of the

20:26

way you understand meditation as well

20:30

um there's sort of a four-week check

20:31

mark

20:32

I think there's like a four month or

20:34

maybe a one-year check mark and then

20:36

there's four years plus which is

20:38

fortunately where I am today

20:40

and the fascinating thing is

20:43

what you first observe in meditating

20:47

um and I should just sort of clarify

20:48

what kind of meditation I'm doing so I

20:50

spend about 22 minutes every morning

20:52

doing this and you literally are

20:56

um you're breathing but then you start

20:57

repeating a mantra

20:59

and the idea of the Mantra is to start

21:01

clearing your mind out and you're just

21:03

focusing on the Mantra but what

21:05

inevitably happens is thoughts start to

21:07

drift in as you're saying the mantra and

21:11

you get to have this moment where you

21:13

get to decide

21:15

do I want to think about the thought or

21:17

do I want to pass it along by going back

21:19

to the mantra

21:20

so just right there in that moment you

21:22

start to realize that you can filter

21:24

your thoughts

21:25

you also get to choose to sit with

21:28

certain thoughts right think how often

21:30

in your life you might have thoughts

21:32

coming in you feel like you can't really

21:35

control what you're thinking about right

21:36

you almost like don't have that Focus

21:39

so that's the immediate benefit that you

21:41

get that you feel while you're

21:43

meditating

21:44

the more powerful benefit and this is

21:46

what I meant about feeling certain

21:48

stages of having done it is at least for

21:52

me it started to feel like I had a third

21:54

person

21:55

you know sort of watching me and I would

21:58

hear this voice in my head suddenly like

22:01

when I was about to get angry or when I

22:03

was about to be upset or and it was sort

22:05

of uh all of a sudden you're able to

22:08

sense what you're about to do or say

22:09

before you do it so the immature version

22:12

of me as an entrepreneur might find

22:16

himself saying things and being angry

22:18

and reacting

22:21

um and then sort of almost catching up

22:22

to the emotional state that I was in and

22:24

trying to reel it back whereas the the

22:28

more meditated version of me

22:31

I think has has been able to recognize

22:34

what I'm about to say something before I

22:36

say it or feel something before I feel

22:38

it and and that

22:40

it feels like a superpower

22:42

did not grow over time that third person

22:45

ability with your Transcendental

22:47

Meditation practice

22:49

I think so I mean it's I imagine that

22:52

learning how to breathe and meditate is

22:54

like any other skill and if you refine

22:56

it for weeks versus months versus years

22:59

it it gets better and it's it's

23:01

basically becoming conscious isn't it of

23:04

what's going on in your mind you're

23:05

becoming more conscious of your thoughts

23:07

and that their choices and you're not

23:09

them yeah exactly I think it it's at

23:12

least helped me stay more in control of

23:15

of my actions my feelings decisions I'm

23:19

making

23:20

and and I really recommend it to anyone

23:22

like I think it's I think it's a game

23:24

changer

23:26

2014 you cite um in a few things you've

23:29

you've spoken on um as being a very

23:31

difficult year that's when you had as

23:32

you said 20 to 30 employees you'd raise

23:34

20 million things were pretty crazy in

23:37

those early years

23:39

um did you have doubt because when I

23:42

think about the whoop story

23:45

it's competitor set are all massive

23:47

[ __ ] Juggernauts and I've I've like

23:49

from afar obviously when I got I got my

23:51

week two months ago I remember thinking

23:53

how the [ __ ] have they done that

23:54

in an environment where you've got these

23:57

big you know Steve Jobs founded

23:59

companies and this company and they've

24:00

all got billions and 200 billion in the

24:02

kitty yeah I'm like how did they get on

24:04

my wrist how did they pierce and get

24:07

you went into an incredibly competitive

24:09

market

24:11

when you did that when you raised that

24:13

20 million did you have doubts about

24:15

yourself

24:18

I think I developed doubts

24:20

um in managing the company like I always

24:23

believed in the vision uh of what we set

24:27

out to build I mean dating to 2011 or

24:29

2012 when I was doing all the research

24:31

like it was almost a straight shot from

24:35

2011 or 12 to today the paper I wrote In

24:39

2011 was titled the feedback tool

24:42

measuring intensity recovery and sleep

24:45

and like literally today our three main

24:47

metrics are strain recovery and sleep so

24:49

in terms of having a strong perspective

24:51

on what the world should look like when

24:54

the technology is built and actually

24:57

measuring all the things it needs to

24:59

Super accurately

25:00

I think building whoop was was more of a

25:03

straight line than than the average

25:05

company

25:06

where it was all kinds of zigs and zags

25:08

and chaos is uh learning one how to be a

25:13

CEO and run the company to your point

25:16

learning how to navigate competition and

25:18

we can talk more about that we've had

25:19

some interesting experiences in that

25:22

category a big theme was actually being

25:24

able to raise capital

25:26

in part because of the competition right

25:28

like it was hard

25:30

first of all for a number of years we

25:32

were building the technology before we

25:34

ever were really generating Revenue

25:36

and that's that's just a hard business

25:39

to build and it also took us a lot

25:41

longer to get the product to Market than

25:43

we thought it would right and so

25:46

you're in the scenario where

25:49

you know you're you're saying to

25:51

investors well we're getting there we're

25:53

getting there we're getting there and so

25:55

the you know the first seven years of

25:58

the company I would say or enormously

26:01

hard from just a technology development

26:04

standpoint from a capital raising

26:06

standpoint in from a business generation

26:08

standpoint because we you know we were

26:11

seven years in and then completely

26:13

changed our business model on its head

26:15

which was a bet the company moment you

26:17

know and uh and so there were just a lot

26:21

it was a lot yeah and I told you at 22

26:24

the next was 22 when you founded the

26:27

company yeah if I told you at 22 the

26:29

next seven years would look like that

26:31

do you think you would have done it

26:34

I think I would have done it yeah I mean

26:38

it was painful but I knew I was doing

26:40

the right thing like I knew I was I knew

26:42

I was in the right storm you know what I

26:44

mean like

26:46

um there were a lot of feelings of being

26:47

like my back against the wall

26:50

um there were a lot of feelings of

26:53

uh doubt

26:55

what were those feelings of doubt

26:57

you know are we going to get this thing

26:59

to Market soon enough do are we going to

27:01

figure out what the right way is to sell

27:02

it are we maturing as a as a team are we

27:05

going to be able to attract more capital

27:06

I mean again back to raising capital

27:09

we've raised about 400 million

27:12

dollars in capital day but that's still

27:14

sense when you look at the companies

27:16

we've been competing against to get to

27:18

this stage and so I was I was nervous

27:21

about that piece of it and especially

27:23

again as a young entrepreneur who's who

27:25

is Raising capital for the first time

27:28

you said team and we there co-founders

27:31

yeah

27:33

how important is that in hindsight

27:34

because I feel like you don't find out

27:37

the answer to how well you've chosen

27:39

your co-founders until a couple of years

27:40

in

27:42

yeah look I I had a great

27:44

um CTO I had a great lead mechanical

27:47

engineer we've we've built the business

27:49

together for 10 years or my CTO just

27:52

just uh transitioned to new projects

27:55

but it's been an amazing ride and I

27:59

think the

28:00

the fact that we've been able to build

28:02

this technology that has you know

28:05

through a variety of different uh third

28:07

parties been credited as being the most

28:10

accurate wearable in the market speaks

28:12

to the the technical chops of of the

28:15

founding team and I I don't take credit

28:17

for that uh so I think it's uh it's a

28:21

remarkable accomplishment and I think

28:23

it's also important when you're building

28:25

a founding team to have a a fairly clear

28:28

set of responsibilities I get a little

28:32

nervous when I hear of a founding team

28:34

and they're both like the business guy

28:36

or they're both like the technical guy

28:38

and kind of the same thing you know the

28:41

the advantage that we had in starting

28:43

the company was each category of thing

28:46

that we were trying to do was so hard

28:48

like inventing a wearable that could

28:51

measure uh hurry variability as

28:54

accurately as an electrocardiogram or

28:57

raise Capital at a time that you know

29:00

Nike e and apple and you know a dozen

29:03

other companies were entering the space

29:04

like

29:06

if I struggled with raising Capital like

29:09

I wasn't gonna have a partner giving me

29:10

a hard time if he struggled with

29:12

building the technology I wasn't going

29:14

to give him a hard time like we just

29:15

knew it was hard uh and we also knew

29:19

that the other wasn't going to be better

29:21

at it so I think that there was an

29:22

element of complementary uh skill sets

29:25

that's helpful

29:27

if you were giving someone advice on how

29:28

to pick a co-founder in terms of the

29:30

character traits that you look for in

29:31

that person what would you suggest that

29:33

they look for because it's a question I

29:34

get asked all the time our co-founders

29:37

it's probably some combination of

29:40

commitment intensity and humility

29:43

um

29:44

the commitment piece is really important

29:47

because

29:50

you're going to have a lot of very

29:51

difficult things happen in the first

29:54

six months let alone the first six years

29:56

and so you want to know that this

29:58

person's committed to doing this and

30:01

it's going to be hardcore and no matter

30:02

what happens we're going to get through

30:04

it you know I I think startups really

30:07

only fail if the founders quit or you

30:10

run out of money so like if you can

30:12

overcome those two things

30:14

you've got a pretty good shot

30:16

and and so commitment's critical and

30:19

then intensity and humility that's what

30:21

I just generally look for in anyone that

30:22

that I work for or work with you want

30:25

hard driving people you want people who

30:27

recognize that it's going to take an

30:29

enormous amount of work and discipline

30:32

to develop whatever product or service

30:35

it is that you're creating for the first

30:37

time

30:38

but you also want along the way

30:41

um to have people who recognize that

30:43

with that intensity and with that

30:44

intelligence with that depth

30:47

they have the humility to recognize that

30:51

they may not have all the answers

30:53

and in particular when you're building a

30:55

company and a small company at that that

30:57

has a lot of different departments that

30:59

intersect and then in the case of whoop

31:01

I mean Hardware software analytics data

31:05

regulatory design marketing whatever you

31:09

could have a meeting with four different

31:10

departments and it's really just four

31:12

people and all of a sudden there's this

31:14

massive Collision around how we're going

31:16

to send data from a whoop strap to an

31:19

iPhone

31:20

and like the product person has their

31:22

own perspective the iOS engineer has his

31:24

own perspective you know the the

31:26

Bluetooth expert has their perspective

31:28

the engineer has the mechanical

31:30

engineer's own perspective and so

31:31

there's this natural Collision of how

31:33

should we solve this problem and I think

31:36

when you build teams with high humility

31:38

they tend to come out with the answer

31:40

that's best for the company not like I

31:43

came up with it

31:44

so that would I think that's a pretty

31:47

good starting point commitment intensity

31:49

humility

31:50

when you think about the the most

31:53

difficult times so I know that you would

31:55

have been through many many difficult

31:56

times but when you when when I say that

31:58

when I say the most difficult time

32:00

maybe a day maybe a piece of news you

32:03

got

32:04

an email

32:06

is there something that comes to mind as

32:08

the most difficult day time moment well

32:10

there is a period of time of about 18

32:13

months where whoop never had more than

32:16

three months of Runway

32:18

of cash in the bank yeah wow so picture

32:21

that right because

32:23

um you know so much of building a

32:25

business is having the runway to

32:27

strategize and grow and recruit and and

32:32

I had the company had gotten into a

32:34

weird moment where

32:38

we were still doing Innovative things

32:40

but we hadn't found the next investor to

32:44

sort of carry the company through to the

32:46

to the Future uh to a future round or

32:49

you know give us two years of Runway

32:51

which is sort of what you'd want for any

32:53

Capital injection and

32:56

we were making some deals happen there

32:58

were there were compelling things

32:59

happening in the business and so we were

33:01

able to stitch along a number of uh

33:05

Investments but never enough capital and

33:09

so I just felt this enormous weight on

33:12

my shoulders man like it was it was so

33:15

intense and uh and it also was it was a

33:20

company size that you know it's one

33:22

thing to say okay 18 months and you

33:25

never have more than three months of

33:26

Runway something you said when you're

33:27

like a 10 person team like we were like

33:29

a 50 70 person team something like that

33:31

so you know that you feel a lot of

33:33

responsibility as well when you're

33:35

operating through a period and

33:39

essentially it got to the point where

33:42

um if we didn't get uh essentially a

33:46

term sheet signed uh on a Wednesday

33:50

uh we were gonna go bankrupt on that

33:52

Friday or file for bankruptcy on that

33:54

Friday so imagine like two days from

33:57

from it all going away and I remember

34:00

writing uh like even writing a note to

34:04

all of our investors about what a

34:07

journey it had been and thank you like I

34:09

felt all the feelings of the company had

34:11

failed without the company having failed

34:13

and fortunately was able to get the deal

34:15

done on that day and uh

34:18

yeah I'm so glad I did I've been there

34:20

I've been there for multiple payrolls I

34:22

told this funny story about it being

34:25

Payday on that day in the bank not our

34:27

bank at the time not releasing the funds

34:28

we have 200 people

34:30

um and them saying they'll only release

34:32

the funds on that Friday when everyone's

34:34

expecting payment if I get a contract

34:36

signed by one of our clients

34:37

so I'm in London having drinks with this

34:40

client and we get to like you know a

34:43

certain point at lunch but I'm like you

34:44

wouldn't mind signing this contract send

34:46

it off but multiple times especially

34:47

running a B2B agency business that was

34:49

growing cash is always 60 days away

34:51

you've got to pay your bills today but

34:53

what's the personal toll on you in those

34:55

moments

34:56

that people don't see

35:01

well I look back on that whole period

35:03

with like immense gratitude because it

35:07

being able to overcome that and being

35:09

able to

35:10

essentially pull through in a

35:12

circumstance where I think almost uh any

35:15

other business would have failed

35:17

it just it reframed for me going

35:21

forwards what it means to be facing a

35:23

challenge

35:24

like that was a real existential

35:26

challenge like this whole thing's going

35:27

away we're all going home the technology

35:29

is worth nothing right that's a that's

35:31

like poof

35:32

and so now it's like

35:36

okay the sales were lower this month in

35:39

the last month or this great person on

35:42

our team got poached by that company or

35:44

this epic competitor came out with this

35:46

product like

35:48

there's there's some level of

35:50

perspective that comes with all of those

35:53

you know big challenges because I just

35:56

remember

35:57

being able to work through the what I

35:59

deemed to be one of the biggest

36:00

challenges did you get anxiety through

36:03

that period

36:04

totally but I I also like I was able to

36:08

build a whole lifestyle and process to

36:10

approach

36:12

um stress and I do think that success

36:15

may come for people when they overcome a

36:18

level of stress that would break most

36:20

people

36:21

and so

36:23

I'm a little critical of how

36:26

um pop culture likes to talk about

36:28

stress which is if you're stressed you

36:32

know take on way less of it right and

36:35

that that may be true in small doses but

36:38

what we really want to learn is how to

36:41

cope with stress and how to manage

36:42

through it and how to overcome it and I

36:46

think also if you're stressed about

36:48

something it's also a signal that it

36:51

matters to you and it's important right

36:53

so

36:55

uh look it was that period of time was

36:59

uh

37:00

enormously stressful painful

37:04

um I felt like I had to keep some of it

37:06

to myself versus burden like a larger

37:09

team with it you know so that there's

37:12

certain burdens I do think that

37:14

um CEOs or leaders or entrepreneurs

37:17

carry or you're almost

37:19

compartmentalizing something and you

37:22

know you're gonna have to

37:23

to feel it

37:25

I'm sure you know what that feels like

37:27

yeah of course I think you know I did

37:30

that for my entire career and then I

37:32

think the shift I've seen in in culture

37:34

with leaders was covid when a lot of

37:37

companies the facts were clear like we

37:39

have to close down if you're a High

37:40

Street brand for example we have to

37:42

close the doors so that's when I think a

37:44

lot of CEOs started being more honest

37:45

with the state of play with their team

37:47

members and would say things like listen

37:49

we're gonna have to let half the team go

37:50

and this is how much money we have in

37:52

the bank if we don't get here then we're

37:53

gonna have to close down I I saw a big

37:55

shift then and it inspired me a lot

37:57

about

37:57

being transparent with my teams but I

38:00

mean for the whole of my professional

38:01

career yeah I just come I just Brave

38:03

face it was like you would have no idea

38:05

if it was the best day or the worst day

38:06

because my face was the same so you got

38:09

good at holding it in 100 but my

38:11

business partner didn't and he became an

38:13

alcoholic so he as he's talked about

38:15

many times he turned to alcohol us we

38:18

lived in the same house together sure

38:19

and he would I there were times when I

38:21

went downstairs at 3am and went into the

38:23

laundry room and he was there drinking

38:24

yeah and you know so we were we were

38:26

both coping in different ways I was kind

38:27

of compartmentalizing and kind of just

38:29

I called it a video game mindset where

38:31

it's what you've talked about I was I

38:33

was holding the controller I think my

38:35

business partner was inside the game

38:36

yeah you know what I mean as in like

38:38

there was a a chord between me and what

38:41

was going on did you develop any like

38:43

lifestyle hacks

38:45

um

38:46

I've got to be honest no not at the time

38:50

and now I think I have more

38:53

but at the time no I was just

38:57

trying to get to the next day and I

38:59

think I have a natural sort of

39:02

predisposition to in the worst moments

39:04

ever just purely focusing on what I can

39:06

control

39:07

part of me which bother is a big deal

39:09

yeah yeah I I only know this in

39:11

hindsight because I wonder why in honor

39:13

if I told you about the worst day we

39:14

ever had in the business

39:16

years later my business partner says why

39:18

were you so calm on that day well well I

39:19

had very few choices

39:21

so not the worst day we ever had in the

39:23

company my choices were so small

39:25

and they were so obvious as they often

39:27

are it's like if the room's on fire like

39:29

the doors over there and the buttons

39:30

there I think about that all the time as

39:32

like are you controlling all the

39:34

controllables and

39:37

often if you are or even just you know

39:40

setting sitting down in your mind or

39:42

even putting on paper hey what are all

39:43

the things I control about the situation

39:45

what are things I don't

39:46

that can be a very calming exercise it's

39:49

very focusing yeah even talk about that

39:51

day we made the cash flow problem I knew

39:53

what my objective was get this guy to

39:54

sign this piece of paper yeah what's

39:56

there to worry about I have no time to

39:58

worry so

40:00

um so yeah that was a but you developed

40:02

lifestyle hacks to help you

40:05

we talked about meditation which was a

40:07

big one

40:09

um

40:11

exercise big one uh

40:15

I got into hot cold transitions

40:19

gratitude's a big one

40:21

so take me through your day then because

40:23

I think this will reveal a lot of your

40:25

habits

40:27

sure so

40:29

let's take a a given day in Boston yeah

40:33

the day actually starts for me a little

40:35

bit the night before because I'm getting

40:38

into a a framework for you know the next

40:41

day

40:43

um

40:44

a few days a week I work out with a

40:46

trainer early in the morning so I'll

40:48

actually pack everything up for that

40:51

well I've got my my workout clothes out

40:53

I'll have the what I'm gonna wear to

40:54

work the next day

40:57

um I'll I'll probably have written down

40:59

like two or three things that I'm gonna

41:02

focus on the next day

41:04

and

41:05

and then like sleep because you know

41:08

building whoop you think a lot about

41:10

sleep

41:11

I uh you know I sleep in a really cold

41:14

bedroom uh really dark bedroom why cold

41:18

and dark

41:19

it's just shown to give you higher

41:21

quality sleep

41:23

yeah and I try to go to bed at a

41:25

somewhat consistent time this is a

41:28

little trickier because my wife's kind

41:29

of a night owl and I like to go to bed a

41:31

little earlier but uh so I'll probably

41:33

go to bed between I don't know 11 30 and

41:36

midnight and then I'll wake up at around

41:39

6 30 and controversial question about

41:42

your wife then does your sleep

41:43

deteriorate with your wife in the bed it

41:46

doesn't because we have uh we've got

41:49

good intimacy like we've got good bad

41:52

cuddle habits you know it's like a

41:54

cuddling ton yeah yeah we we

41:58

we've done a good job co-existing in a

42:01

bedroom environment although that's an

42:03

interesting thing you can track on whoop

42:04

so if people really want to know whether

42:06

or not they sleep better or worse with a

42:09

partner you can literally record that in

42:11

the whoop journal in the app uh so in a

42:15

second I want to hear what's in your

42:16

movement

42:17

well you probably check while you're

42:20

chagging against uh so

42:23

cold room a consistent bedtime

42:27

um

42:28

yeah and then I wake up and I'm like out

42:31

the door really quick shower workout

42:33

clothes got my stuff I always give my

42:36

wife kisses before I leave that's like a

42:38

nice relationship hack uh while she's

42:41

while she's sleeping and then uh I work

42:44

out for an hour with my trainer I'll do

42:47

uh steam room after that freezing cold

42:50

shower I do a breakfast that's mostly

42:54

like egg whites it's mostly proteins

42:57

like egg whites like avocado bacon that

43:00

kind of stuff two points there so the

43:02

first was working out in the morning

43:03

yeah is there any like dates where

43:05

science around that being advantageous

43:07

so back to being able to control the

43:10

controllables I like to work out in the

43:12

morning in large part because it means I

43:15

can then stay at work later if I need to

43:17

okay what I hate is when I go to work

43:20

without having worked out in the morning

43:22

and I'm supposed to pill I like squash

43:24

that evening and then a couple things

43:27

come up around 6 p.m and all of a sudden

43:30

I realize I'm not gonna get out the door

43:31

and so then you know you know you don't

43:33

exercise so the nice thing about working

43:35

out first is like okay I've checked that

43:37

box and then the other thing was this

43:39

the cold water

43:41

cold water yeah talk to me about why you

43:43

do that and how that helps

43:45

so

43:46

there's something I think to be said for

43:48

doing things that naturally make you

43:50

happy

43:51

even if in the moment they're a little

43:52

painful and uh for me being in the cold

43:56

is one of those things like I feel a

43:58

huge jolt of adrenaline from it uh it

44:03

also forces me to breathe properly and I

44:06

think anything you can do that helps you

44:08

breathe properly or forces You to

44:10

Breathe properly is good for you uh and

44:14

then I feel kind of happy after doing it

44:16

like like this little injection of

44:18

happiness and so I end a hundred percent

44:21

of showers that I take cold and as cold

44:24

as possible the colder the better

44:27

and then the the steam room aspect or

44:30

the sauna aspect depending on where I am

44:32

is uh

44:34

I mean there's a fair amount of research

44:36

that shows if you do a steam room or a

44:38

sauna a few days a week it is likely to

44:41

increase longevity

44:44

I would say I like the cold more than

44:46

the hot but anyway

44:48

all right Sam the opposite

44:50

my my girlfriend is a breath

44:52

practitioner oh okay Coach so obviously

44:54

you understand what comes with that and

44:55

cold water is a big part of what she um

44:58

encourages on me so she jumps in these

45:00

ice baths and I'm like I'm trying not to

45:02

feel amazing I might put my toe in and

45:04

I'm like coming up with reasons but now

45:06

she's got me into it so so what kind of

45:08

breath work do you do

45:10

um I didn't even know the name of it

45:12

she's got her own method she teaches

45:14

classes she's doing classes in London at

45:15

the moment big groups one-on-one

45:17

sessions she's doing

45:19

um she does sessions with lots of people

45:20

that come on this podcast in fact oh

45:22

cool because they end up getting getting

45:24

to know her so but

45:25

yeah I don't know what type of breath

45:27

work it is but it's an hour in a room

45:30

like the

45:32

yeah the double inhale yeah Game Changer

45:36

just yeah I think they're cool I think

45:37

it's amazing yeah that's a huge industry

45:39

that's that's feels like a wave coming

45:42

into Shore because this word breath work

45:43

showed up like 18 24 months ago over

45:46

here and now it's everywhere with like

45:47

Wim Hof that's a good point I mean Wim

45:50

Hof yeah I think Wim Hoff pushed a lot

45:53

of it especially around the cold and

45:57

I look I think it's taking off for a

45:59

good reason in part because again back

46:01

to controlling things you can control

46:02

you can literally control your breath in

46:05

a second

46:06

and there's an interesting whoop hook to

46:09

all this because one of the core things

46:11

that

46:13

led me to starting the company was

46:14

discovering this statistic called heart

46:16

rate variability and heart rate

46:19

variability is essentially this lens

46:21

into your autonomic nervous system it's

46:24

the amount of time between successive

46:27

beats of the heart so it's a little

46:29

confusing but if your heart beats at 60

46:30

beats per minute it's not beating every

46:32

second like it might be 0.7 seconds and

46:35

then 1.3 seconds and then 0.6 seconds

46:37

and 1.4 seconds and it turns out that

46:39

variability of time between successive

46:42

beats is actually a good thing

46:44

because it's a sign that your body is

46:46

able to regulate in its environment

46:49

and your autonomic nervous system

46:51

literally consists of sympathetic and

46:55

parasympathetic activity now sympathetic

46:58

is activation

47:00

so that's heart rate up blood pressure

47:01

up respiration up

47:04

um often it's what's happening when

47:05

you're feeling a little bit of stress or

47:07

you're exercising right now parasympic

47:10

is all the opposite hurry down blood

47:12

pressure down respiration down

47:14

it's what helps you fall asleep

47:16

but where this all comes back to breath

47:18

work

47:19

is literally inhaling

47:22

that's sympathetic

47:26

that's parasympathetic

47:28

so just by controlling your breathing

47:31

you can decide whether you want to be

47:33

sympathetic dominant parasympic dominant

47:35

you can increase your heart rate

47:36

variability you can decrease it and

47:39

that's something that's in your control

47:40

and heart rate variability is one of the

47:42

core statistics that we look at as a

47:46

lens into how restored your body is

47:50

I noticed that because my friend Logan

47:51

said he went up for a night out he got

47:54

drunk it was a yeah yeah and then he

47:57

screenshotted his his whoop dashboard

47:59

the next day and was and put it into our

48:01

chat and went [ __ ] because everything

48:04

was red and and he was trying to explain

48:07

to me heart rate variability and why it

48:08

was important but I couldn't quite

48:09

understand

48:11

um and I remember trying to trying to

48:12

read about why it was important but I

48:14

knew you were coming here so I thought

48:15

I'd ask you myself because you I've

48:16

heard you talk about the importance of

48:18

heart rate variability I understand now

48:20

what it is but why is it such an

48:22

important indicator and what are the

48:23

things that we do that make it plummet

48:26

so the fascinating thing about hard

48:28

variability is it's been measured since

48:30

like roughly the the 80s and

48:34

the physiology research that I was

48:36

reading in college was showing that uh

48:39

Olympic power lifters were using heart

48:40

rate variability to determine how much

48:43

they should lift So based on whether

48:45

they had a low or high heart rate

48:46

variability in the morning and they'd

48:48

get hooked up to an electrocardiogram

48:49

like this is an intense thing and then

48:51

they would go decide how much they were

48:53

going to lift based on what their

48:54

reading was I think that's kind of

48:55

interesting turned out cyclists were

48:57

doing it in the 80s the CIA was using

49:00

heart rate variability for lie detection

49:02

tests

49:03

doctors cardiologists were using heart

49:06

rate variability to predict whether

49:09

former heart failure patients were going

49:11

to have a heart attack again

49:12

so I'm thinking about myself this is a

49:14

pretty powerful statistic that I've

49:15

never heard of that feels like everyone

49:17

should be measuring and uh and so that's

49:21

really

49:22

that was one of the core insights in

49:24

building whoop was that you need to be

49:25

able to measure heart rate variability

49:26

continuously and in particular it's

49:29

going to play a huge role in helping us

49:31

understand the status of your body's

49:34

Readiness and uh how well you're

49:36

sleeping so those are two ways that

49:38

whoop is primarily using heart rate

49:41

variability

49:42

uh you know things that decrease heart

49:45

rate variability uh dehydration bad diet

49:49

we just talked about alcohol

49:52

um heavy exercise uh you know heavy uh

49:57

psychological stress

49:59

often people are surprised how just

50:02

The Wrong conversation with their

50:03

partner the night before bed

50:06

can totally throw their sleep out of

50:08

whack or their heart rate variability

50:09

out of whack

50:10

so it's a very powerful statistic it's a

50:13

fascinating statistic and I'm mostly got

50:15

like a lot more people are measuring it

50:18

it seems to know us before we know

50:19

ourselves to know how to describe it one

50:23

of the things I would say in building

50:24

whoop is

50:25

uh

50:27

feelings are overrated there are things

50:29

happening in your body that you can't

50:31

feel and I think heart rate variability

50:33

is one of those one of those key

50:35

indicators where for most people it'd be

50:37

very hard to know what their heart rate

50:39

variability was saying in any given

50:41

moment

50:42

but uh it has turned out to be a good

50:46

embodiment of what whoop does which is

50:48

that feelings are overrated I say that

50:51

because I remember looking at my heart

50:53

rate variability and seeing it was

50:54

orange or red I can't remember and then

50:56

asking myself why and I go oh yeah I

50:58

know why because I was really I think I

50:59

was really stressed that day I hadn't

51:01

slept and then I hadn't slept because we

51:03

had a back to back to back schedule so I

51:06

was going to sleep at 4am and waking up

51:07

at 8am for like three days in a row and

51:09

my heart rate variability just seemed to

51:11

plummet and that was when I speak to my

51:13

sister and I go listen we need to no

51:15

meetings before 11 because I need to

51:16

sleep

51:17

um and it knew me before I and it's

51:19

funny because it yeah it it changed my

51:22

life by telling me something that maybe

51:23

I wasn't listening to

51:25

it changed my routine by telling me

51:27

something that was clear maybe from a

51:29

subjective objective standpoint but I

51:32

clearly was ignoring thinking that I was

51:34

invincible I think covid-19 was a big

51:37

wake-up call for people in that category

51:40

right of

51:43

um of feelings are overrated because

51:44

here you have a virus that you can get

51:48

that you don't feel

51:51

you're not even sick and yet you give it

51:53

to someone else and they get deathly ill

51:55

we had a fascinating relationship with

51:58

covid-19 in being able to measure it

52:01

because we detected a statistic called

52:02

respiratory rate being super elevated

52:06

but I can't tell you how many

52:07

screenshots and messages I've gotten

52:09

over the last two years if people seeing

52:12

this huge spike in their respiratory

52:14

rate you know two three days before

52:16

ultimately testing positive for covid

52:19

and

52:20

it reaffirmed in a lot of ways the

52:23

founding story of the company although

52:24

in a different direction it wasn't about

52:26

not knowing that you should train today

52:28

or rest today it was about not knowing

52:30

that you were sick it speaks to the

52:33

potential of Health monitoring and why

52:35

it's so exciting

52:36

another conversation I've been having

52:37

recently with a friend is about

52:39

blocking out certain types of light I

52:42

heard you do that yeah so uh blue light

52:45

essentially what emits from a cell phone

52:48

a television set an iPad I mean blue

52:51

lights frankly all around us and blue

52:54

light essentially tells your brain to

52:56

stay awake

52:57

and so

52:58

one way to offset that is to not be on

53:02

devices into the evening but you know

53:04

I'm still I think largely optimizing my

53:07

life around being a great entrepreneur

53:09

or or uh CEO so for me that doesn't

53:12

quite feel like an option yet or I

53:13

haven't quite built that level of

53:15

maturity

53:16

but what I do do is I I wear these blue

53:19

light blocking glasses which have a red

53:21

tint to them and uh it's like a get out

53:24

of jail free card for using devices into

53:26

the evening and uh and then they start

53:29

to make you sleepy

53:31

it's probably the single biggest thing

53:33

that's boosted my REM and slow wave

53:37

sleep on woop is is wearing blue light

53:40

blocking glasses

53:41

it's worth emphasizing for a second like

53:43

for your audience why that matters so if

53:46

you spend

53:47

like seven hours in bed

53:50

you're not actually getting seven hours

53:51

of sleep right and if you think about

53:55

the seven hours you spent in bed it's

53:57

divided up of time in which you're awake

54:00

you're in light sleep you're in slow

54:02

wave sleep or you're in REM sleep

54:05

and awake and light sleep as stages go

54:08

really are kind of irrelevant like they

54:10

don't do much for your body

54:12

physiologically they're not restorative

54:14

but REM and slow wave sleep that's like

54:16

where all the magic happens so REM sleep

54:19

is when your mind is repairing

54:20

cognitively it's when you'll have uh

54:23

deep dreams so people who say they don't

54:25

remember their dreams or they don't

54:27

dream they probably aren't getting

54:28

enough REM sleep so for human beings REM

54:30

sleep is like critical right because

54:32

that's cognitive repair slow wave sleep

54:34

that's when your body produces about

54:35

like 95 of its human growth hormone is

54:39

that deep sleep on woop yeah yeah and so

54:41

you know people think they're getting

54:43

stronger going to the gym right really

54:46

you're just breaking down your muscles

54:47

when you go to the gym you actually get

54:49

stronger when you go to bed during slow

54:51

wave sleep because you're producing all

54:52

your human growth hormone

54:54

so just to zoom out if you're someone

54:56

who's spending seven hours in bed

54:59

it might be that you get a total of 30

55:01

minutes of REM and slow wave sleep of

55:04

those seven hours

55:05

it could also be that you get like five

55:08

and a half hours

55:10

out of those seven hours and often when

55:12

you talk to people about sleep they're

55:13

like I just don't have time blah blah

55:15

blah we're not even talking about more

55:17

time we're just saying how do you take

55:19

the seven hours that you're in bed and

55:22

make them way better

55:24

and uh and so for me blue light blocking

55:27

classes was one of those things there's

55:28

a couple others but yeah this was the

55:31

thing that made me fall in love with my

55:33

whoop I remember getting eight hours

55:34

sleep waking up and feeling great

55:36

looking at my whoop and it said you'd

55:37

had three hours REM sleep and be going

55:39

yeah smashed it that's nice yeah and

55:41

then a couple of days later or the next

55:43

day getting eight hours sleep waking up

55:45

and feeling like [ __ ] looking at my

55:47

whooping it said oh you've got 30

55:48

minutes or something and me going ah

55:50

there is it because you think oh I spent

55:52

eight hours in bed so I must have had

55:54

yeah as you say like eight hours sleep

55:56

but it's j when you once you see that

55:59

you can't unsee it it's like this whole

56:02

29 years of my life I've been like I've

56:05

misunderstood something so foundational

56:06

about my entire life and the fun thing

56:09

is you can optimize it like once you

56:11

measure it you can manage it yeah I kept

56:13

my girlfriend at the bed I said goodbye

56:14

well you don't have to go yeah you don't

56:17

have to be that extreme but it's uh yeah

56:19

I do think it's empowering and like

56:21

sweeps about a third of your life

56:24

be good to take care of that third too

56:27

but just the the difference I see on a

56:30

on a day where I've just had bad REM

56:31

sleep or bad deep sleep versus the days

56:33

when I've had good like my performance

56:35

my mood everything is so different it's

56:38

a completely different human being

56:40

also there's a fascinating phenomenon

56:42

too as it relates to stress

56:44

so research shows that the more REM

56:46

sleep you get the less heightened your

56:49

amygdala response is Right amygdala is

56:52

like fight or flight right and so if you

56:56

get a ton of REM sleep it essentially

56:58

softens your amygdala um it it makes it

57:02

less active

57:03

uh funny enough I did a a podcast with

57:07

Alex Honnold do you know who that is so

57:09

Alex honnold's the famous uh rock

57:12

climber who did free solo Oh you know

57:14

that documentary yeah yeah so he scales

57:16

this crazy uh you know slab of of

57:19

mountain without a without a rope and he

57:22

also happened to wear a whoop and so I

57:24

was talking to him about

57:26

uh risk and fear and all these sort of

57:30

different concepts stress but uh it

57:34

turns out that he gets like four and a

57:36

half to five hours of REM sleep a night

57:39

on woop

57:40

and I was thinking like how perfect is

57:43

it that a guy who literally can rock

57:45

climb and risk dying every single day

57:49

has this like unbelievable uh outlier

57:52

also ability to get REM sleep of course

57:54

and could those two things be related

57:56

the other time that I wasn't familiar

57:58

with until I got away was this idea of

58:00

strain I I'm gonna be honest I we talked

58:03

a little bit before we started recording

58:04

about my little fitness group yeah the

58:06

way the fitness group is designed is

58:08

that it's but you get it's like a league

58:10

table it's rewarded on consistency we

58:12

call it the fitness blockchain so

58:13

there's 10 of us in it if you lose you

58:14

get kicked out of the group and someone

58:15

who gets put in every month

58:17

it's quite vicious you get put into

58:19

another group you have to wait for three

58:20

months before you get one chance of

58:21

getting back in if you don't you go into

58:22

what we call chump hell story it's like

58:25

a hardcore like fantasy football yeah

58:27

it's crazy um we track it we track a lot

58:29

of things you have to submit your

58:30

workouts every day as well and then

58:32

someone verifies Etc

58:34

um strain currently in that group you're

58:37

rewarded for working out every day

58:41

is that a good thing

58:46

well

58:49

the way that we think about strain is to

58:53

balance it alongside recovery

58:55

so

58:57

the average amateur

59:00

uh exerciser let's call it the weekend

59:03

warrior

59:04

uh probably has workouts that look too

59:08

consistent in terms of intensity or too

59:11

consistent in terms of strain so whoop

59:14

has a scale from 0 to 21 on whoop that

59:16

might look like a 12. or like a 13. like

59:19

so every time they work out it's a 13.

59:22

and the reality is when your body's run

59:25

down

59:26

maybe you don't want to do anything or

59:28

maybe you should go for a walk like just

59:30

let your body recover give yourself the

59:32

permission to catch a breather

59:35

but if your body's peaking

59:37

like go crush it right take on a 16 or a

59:41

17 or an 18.

59:43

and I should also say that you know

59:45

strain is essentially looking at

59:47

the amount of time that your body is in

59:50

an elevated heart rate zone

59:52

so we're talking about a primarily

59:54

cardiovascular measurement of stress

59:57

that you're putting on your body for any

59:58

period of time

60:00

but back to your question like you

60:02

probably don't want to do

60:05

a high strain every single day unless

60:07

your body's freakishly recovering and

60:09

there are people who do that but they're

60:11

mostly like professional triathletes or

60:13

whatever

60:14

and you also want to try to vary the in

60:17

the The Strain level

60:18

so if you're at a 50 recovery maybe

60:21

you're doing a 10 if you're at a 75

60:23

recovery you're doing a 16 or 17 or an

60:26

18. and a lot of this goes back to

60:29

in building the product we wanted to

60:31

make it actionable

60:32

a lot of wearables maybe V1 wearables

60:36

sort of told you what happened

60:38

we were very focused on telling you what

60:40

to do next and how you can

60:43

uh get better on that point of recovery

60:45

then how if I if I'm training a lot

60:48

um how can I improve my recovery outside

60:49

of sleep

60:52

a lot of it would be diet and hydration

60:55

uh potentially supplements if you're

60:58

taking them making sure you're taking

60:59

the right ones

61:01

um because if you're taking the wrong

61:02

supplements that's actually a lot worse

61:03

for you than taking none uh

61:06

you know

61:08

I think some type of mindfulness or

61:11

meditation or breath work speeds up

61:13

recovery that's that's my own bias uh we

61:17

certainly see uh sleep consistency so

61:20

that's less about what you're doing

61:22

during sleep but actually more just

61:24

routine so going to bed and waking up at

61:26

similar times

61:27

even exercising at a similar time may

61:30

help you recover faster because your

61:32

body's getting used to it

61:34

of all the of all the metrics that

61:36

attract on the whoop is heart rate

61:38

variability the one you love

61:41

the most well on a personal level it was

61:46

the thing that jumped off the page to me

61:50

you know

61:52

10 years before it became even

61:56

remotely mainstream so I feel some

61:58

relationship with it in the sense that

62:00

like I saw there was a lot of potential

62:03

for this thing

62:06

on a on a whoop level

62:08

the product does now measure a lot of

62:10

different things very well so I don't

62:13

want to say that any one statistic is

62:15

the Silver Bullet I think a lot of it is

62:18

collecting all of this information in a

62:21

form fact in a format by the way that

62:23

you're willing to wear 24 7 which has

62:26

its own challenges we can talk about uh

62:29

and then creating scores or creating

62:32

messaging to an end user that that gets

62:35

them to change Behavior gets them to

62:37

improve health that to me is the if you

62:39

think about the Pyramid of you know sort

62:41

of challenging things the tip of the

62:43

pyramid is a product that is changing

62:46

your behavior and improving your health

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64:00

believe is going to help every single

64:02

person who starts their heel Journey

64:05

change their life because this podcast

64:06

the central intention of this podcast is

64:09

to help people live better lives it

64:10

gives me my protein it gives me my

64:12

vitamins minerals it's plant-based it's

64:14

low in sugar gluten free it does all of

64:17

that in a small drink that tastes good

64:19

there are other products there's Foods

64:21

there's the hot and savory collection

64:22

many other things but for me this ready

64:24

to drink is the absolute savior of my

64:27

diet throughout the week where I'm

64:28

moving at such Pace look I don't want to

64:30

labor the point but if you haven't tried

64:33

he'll give it a try and if you do tag me

64:35

Instagram wherever you try it give me a

64:37

tag anyway back to the podcast your

64:41

company

64:42

um the business you've built

64:44

I heard that your employees that would

64:46

get a bonus if their sleep is considered

64:48

to be good on their whoop how much truth

64:51

is there to that it's a fun uh it's a

64:54

fun employee perk that we came up with

64:58

so

64:59

everyone on woop is on a team together

65:02

and you can opt into What's called the

65:05

Sleep bonus and if you get 85 percent uh

65:09

sleep performance on average throughout

65:12

the month uh you get a hundred dollar

65:14

bonus like on your pay stock and so it's

65:18

it's mostly uh it's mostly a fun thing

65:21

but it does speak to our culture which

65:24

is

65:25

using the data we have in front of us uh

65:28

promoting uh sleep and good habits

65:31

actually during covid we also came up

65:34

with the red recovery policy which was

65:37

because we had a lot of people actually

65:38

coming into the office during even

65:40

during the peaks of covid because we

65:42

built Hardware accessories supply chain

65:44

things that you kind of have to do in

65:46

person very physical things and so the

65:48

red recovery policy was that if you had

65:51

a red recovery

65:52

you actually uh needed to stay home

65:56

because either you are getting sick or

65:59

you are at risk of getting sick because

66:01

your body was run down so again fun fun

66:04

ways to use the data in an actionable

66:07

way and and you know build it into the

66:09

culture

66:10

when you talk about why your company has

66:13

done so well and it has one you talk

66:15

about there being a more Scrappy kind of

66:17

nature to the team

66:19

which sounds more like innovation

66:22

how does one go about as your company

66:24

grows keeping that Innovation that's so

66:27

Central to you winning because with

66:30

growth often cut becomes like I don't

66:33

know things move slower you know

66:35

bureaucracy before being for Jenny's

66:36

come back from annual leave

66:38

what are you doing from a culture

66:39

standpoint

66:40

I think one of the reasons whoop has

66:42

been successful is we had a pretty clear

66:46

perspective on what we were building and

66:48

why

66:49

and the consequence of that is also what

66:52

you're not building

66:53

right like whoop is graded all the

66:55

things that it does for all the things

66:56

that it doesn't do

66:57

we are

67:00

not a smart watch

67:02

we don't allow you to download a bunch

67:05

of apps we don't receive phone calls

67:08

you can't flag an Uber with your whoop

67:10

right but when it comes to health

67:13

monitoring we're the best game in town

67:15

and that

67:18

really came from an insane level of

67:20

focus in the beginning on what we were

67:21

trying to solve

67:22

and it carried us through to today

67:27

there were a lot of counter-intuitive

67:29

decisions along that like along that

67:31

Journey

67:33

um one obvious one is that whoop is not

67:35

a watch

67:37

uh and I can't tell you how many people

67:39

have asked for whoop to be a watch and

67:42

the reason it's not a watch is is

67:43

there's a few different reasons but just

67:45

by putting the time on it all of a

67:47

sudden you've created this enormous

67:48

competitive landscape

67:50

and competing with watches is hard like

67:52

there's a lot of beautiful watches

67:53

there's also a lot of watches that serve

67:55

different functions

67:57

watch also says a lot about your

67:58

identity

68:00

the other thing about a watch and you'll

68:03

notice this from every technology

68:04

company is the second there's a screen

68:07

there's this enormous scope creep that

68:10

occurs for what the product's actually

68:12

meant to do

68:13

and very quickly you're in a product

68:16

meeting where you're talking about email

68:18

notifications and different screen

68:20

colors and various ways to tell the time

68:23

and whether or not you're going to be

68:25

able to give it voice memos and and all

68:26

of a sudden you're talking nothing about

68:27

health monitoring

68:29

and so if I look back and

68:31

um you know over the last 10 years

68:34

we made these decisions so like we made

68:36

a decision to not be a watch uh and not

68:39

have a screen on it

68:41

we made a decision on the flip side

68:42

though to invent a modular charger

68:45

where you could charge your move without

68:47

ever taking it off

68:48

and that was super expensive and took

68:51

you made the product take way longer and

68:53

cost a bunch of hundred dollars but

68:56

again it was back to that identity of

68:58

Health monitoring needs to be 24 7 to be

69:00

the most effective and if you take it

69:02

off all of a sudden it's not 24 7 you

69:04

might not put it back on

69:05

so that was something we did that other

69:08

people didn't do right

69:10

um everyone was measuring steps

69:12

we didn't think steps was

69:13

physiologically relevant

69:16

so we we tried to stay true to our

69:19

identity and I think that helped us

69:21

navigate a competitive landscape where a

69:24

lot of people were copying each other or

69:26

where companies may have had even too

69:28

much resources and those resources got

69:32

them down you know into this very

69:34

expansive place without being great at

69:36

anything

69:37

focus and first principles is what I

69:39

heard throughout that that what you said

69:41

there the first principles point about

69:43

24 7 monitoring yeah that's like a

69:46

totally first principles thought because

69:47

you said well health is a 24 7 thing so

69:51

we have to create a solution we don't

69:52

take the watch off convention says no

69:54

just get charged and you take it off at

69:55

night you put it by your bed and you

69:56

signal so

69:58

that approach and that conviction

70:00

towards like thinking for yourself about

70:03

this problem

70:05

is much easier said than done for

70:08

companies like t i I feel like peop one

70:12

of the you know in all facets of our

70:13

life whether it's our relationships or

70:14

intimacy or friendships or building

70:17

companies or how we construct teams

70:19

thinking for yourself is what I heard

70:21

there

70:23

um you say it so easily but it's wise

70:26

it's impossible for people to do

70:27

especially when they're thinking about

70:28

innovation

70:30

because you know you had all those

70:31

moments where why doesn't this have a

70:33

screen on it so also why I love it it's

70:35

probably also why the battery lasts

70:36

longer it's also why I'm so committed to

70:38

it as you've identified but those are

70:40

all like

70:41

first principles that came from whoop I

70:44

think what

70:45

what's different about your product is

70:47

also what makes it special and I think

70:49

that true Innovation often comes from a

70:52

level of focus or discipline that's

70:54

really uncomfortable

70:56

like having said everything I just said

70:59

I still think about whoop as a watch on

71:02

a near daily basis because

71:05

it's it's something that pulls at me you

71:08

know because

71:10

I can see a world in which it is a watch

71:13

but it's not a watch and I'm not

71:15

building it as a watch you know what I

71:16

mean so there is this uh

71:19

you know sort of painful level of

71:21

discipline that has to occur I think to

71:24

be able to continue marching forwards

71:26

and we actually went a different

71:27

direction where

71:30

uh We've looked at invisible as a more

71:32

compelling landscape so obviously you

71:35

can wear it on your wrist but you can

71:37

actually you know take it apart and

71:39

depending on what garments you're

71:42

wearing right so you take this clasp off

71:44

you can now put this sensor into

71:46

different places on your body so really

71:49

so yeah so we've come out with shorts uh

71:52

boxers bras underwear uh uh shirts that

71:58

have it in your arm sleeve and so you

71:59

can just tuck this into a little pocket

72:02

that allows you to wear it in different

72:04

areas of the body

72:06

I didn't know that so I could put up my

72:08

boxer shorts lining yeah oh nice dope

72:10

yeah now also kind of crazy to start a

72:13

wearables company and realize you're

72:14

designing boxers but that goes back to

72:17

your first principal's point I suppose

72:19

right yeah exactly why would you design

72:22

boxers well because you need to create a

72:24

way for them to wear it 24 7.

72:27

something else you said which I've never

72:28

had anybody say before but it's so

72:30

unbelievably true is when people have

72:31

bigger budgets when six like with

72:34

success comes greater temptation to be

72:36

and do everything and become everyone

72:38

and that's often when companies lose

72:40

their way

72:41

is because of their success everyone

72:43

goes well why don't we do we've got

72:44

these customers now so why don't we do

72:45

this and that and this and why don't we

72:47

do it five of them

72:50

have you felt that temptation

72:52

yeah absolutely I mean uh I think it's

72:56

that's probably the biggest way that

72:58

success

73:00

uh is a bad teacher is the degree to

73:04

which it makes you think you can go into

73:06

a bunch of things and abandon the level

73:09

of intensity or Focus

73:12

that you took in building the original

73:14

thing to be successful

73:16

so

73:18

but you know that doesn't stop me from

73:21

dreaming of ways that the company can go

73:23

in totally different directions

73:25

you just you have to check yourself like

73:27

you really do have to check yourself and

73:29

make sure

73:30

uh

73:32

you've got the right level of focus if

73:34

you're going to go into it that's been

73:36

one of my biggest mistakes is we become

73:38

successful I then come up without new

73:41

ideas I then think more about the reward

73:44

of the new ideas versus the actual cost

73:46

the cost of like mental time for the

73:49

whole team the cost of like everyone

73:51

waking up and being in the shine

73:52

thinking about a different problem

73:54

and then we had a recent incidents where

73:56

we spent I'm going to say nine months

73:58

planning something big big new thing in

74:01

one of my companies

74:04

offered someone a job to be the CEO of

74:06

this this new company and then I don't

74:09

know what it was something in my gut

74:10

says you're doing it again Steve you're

74:12

losing focus

74:13

cancel it all and it's funny because my

74:16

team was so excited Jack was so excited

74:17

we're all so excited about but when I

74:19

had that conversation with everybody

74:20

about why we were canceling this because

74:21

I know we should be focusing there was

74:23

this weird jack because you know what I

74:25

was so excited but I'm relieved and we

74:27

all knew we all knew we'd got carried

74:29

away with

74:30

thinking more about the reward of this

74:32

Focus than the cost of this Focus I

74:35

think this focus is a thing but has that

74:37

happened to you when you've like ran too

74:39

far down a path with a new idea

74:42

and then range yourself back in because

74:45

you realize the cost of focus

74:47

yeah I think there's there's been

74:48

certain aspects of

74:51

product development you know go to

74:54

market strategies where

74:58

you know it's the right thing even

75:01

but you you're again you're not

75:03

dedicating the right level of focus to

75:05

it or the team doesn't have the

75:06

bandwidth for it or uh the timing's not

75:10

quite right like

75:11

yeah I mean Focus I think is probably

75:15

one of the most underrated

75:17

uh skills for any leader and not and I

75:20

don't mean that just for them

75:22

it's more important that they create an

75:24

environment of focus

75:26

how does one do that if I if I join

75:29

whoop how am I going to learn

75:32

on the day before I join the day I

75:34

joined and thereafter every day why I'm

75:37

here this this Vision the focus how are

75:40

you how are you teaching me that well a

75:42

lot of it comes back to the core mission

75:44

of the company right which is to unlock

75:47

Human Performance to improve health a

75:50

lot of it comes back to being really

75:52

deliberate about the hardware that we

75:54

build and why the accessories we build

75:56

and why a lot of it comes back to

76:00

the fact that whoop is a subscription

76:03

right we haven't touched too much on

76:06

the business model but

76:08

transitioning the whole company and the

76:10

whole business model to being a

76:12

subscription versus a one-time Hardware

76:13

sale changed a lot for the company uh

76:17

but one thing that it it really changed

76:19

uh for the better is the DNA around

76:22

launching new features launching new

76:24

Analytics

76:26

you're no longer trying to get a

76:28

customer on an 18-month cycle where you

76:30

come out with the new widget or 12-month

76:33

cycle where you come out with a new

76:34

widget you're trying to keep your

76:36

customers every day right because every

76:37

day they have a choice to cancel

76:39

and

76:40

what in turn that does is it makes you

76:43

very focused on releasing new features

76:46

that are adding value now

76:50

you could have a like a conversation

76:52

that's two or three depths deeper than

76:54

this which is around well should we go

76:56

down the path of releasing these

76:57

features or those features do those

77:00

features feel less focused than these

77:02

features right but all of a sudden at

77:04

least we're two or three levels down in

77:05

terms of focus and uh and so that's

77:08

where a lot of the debates are taking

77:09

place is within the lens of our already

77:12

focused Mission and and areas of

77:15

innovation should we pursue different

77:17

categories or different features and I

77:20

do I think like to think it's it's very

77:22

customer-centric because

77:25

uh because we have this deep

77:26

relationship with our members where

77:28

they're wearing the product 24 7. and

77:31

I think rightfully so we have to earn

77:33

their their subscription every month

77:37

competition

77:39

you've got some big competitors I mean I

77:42

saw the I saw Apple's recent

77:43

announcement that sleep is now going to

77:45

be part of the Apple watch one of the

77:46

new Apple watches maybe on the Apple

77:48

watch hate or something

77:49

how do you think about competition and

77:51

what role is that that played in

77:53

motivating you terrifying you all of

77:55

these things

77:56

yeah so when whoop was starting

77:59

uh

78:01

Nike which is a company I looked up to

78:03

with great admiration I was just coming

78:05

out with the Nike fuel band

78:08

uh Adidas was coming out with the me

78:11

coach

78:13

uh

78:15

Under Armor about a year or two later

78:18

was going to spend a billion dollars

78:20

spends a billion dollars

78:22

acquiring three different companies in

78:24

the space they were coming out their own

78:26

wearable they bought a a Running Company

78:31

um

78:31

a company called Endomondo a company

78:34

called MyFitnessPal so they had a whole

78:36

strategy around Health tracking

78:40

there was a company called uh Fitbit

78:43

which was about to go public for you

78:46

know many billions of dollars a company

78:48

called Jawbone which had raised a

78:50

billion dollars

78:51

uh it was rumored Apple was entering the

78:54

space it was rumored

78:57

um Microsoft was entering the space

79:00

so

79:01

competition was always in this backdrop

79:05

but I I found I never found myself that

79:10

um swayed by what the competition was

79:12

doing

79:13

in fact if there's any company I'm most

79:15

critical of their strategy in the

79:17

wearable space it was Nike

79:20

because Nike is

79:23

I think one of the best brands in the

79:25

world and they built that brand have you

79:27

read the book Shoe dog I haven't I

79:29

haven't it's a great book anyway it's

79:31

Phil Knight's book but they built that

79:33

brand by

79:35

uh

79:36

storytelling and authenticity and the

79:40

authenticity being the people who wore

79:41

their shoes ran faster and jumped higher

79:45

and so that was the company I was the

79:48

most nervous about because I was afraid

79:50

if they could build a wearable that

79:52

their world's best athletes actually

79:54

wore

79:55

they could then tell that story to the

79:57

masses and be successful

79:59

but they took a huge shortcut

80:02

and that shortcut was they just built a

80:04

product they thought the mass Market

80:05

would like

80:06

and so it wasn't a product that LeBron

80:08

James was going to wear or Serena

80:10

Williams or Tiger Woods I mean they had

80:11

all the best athletes in the world

80:13

and so the clue to me that that product

80:15

was going to fail was that

80:16

it didn't stick to their identity they

80:19

didn't have the story at the top they

80:21

didn't have any of their top athletes

80:23

wearing it

80:24

and on the flip side the opportunity I

80:27

saw

80:28

was if we could get the world's best

80:30

athletes to wear whoop we could in turn

80:33

build our own brand around performance

80:37

and around an aspirational product

80:40

and

80:41

if you go back and like looking back on

80:44

it that was a that was a very stubborn

80:45

perspective again and

80:48

um you know even a little bit arrogant

80:50

to say uh that

80:52

now we're going to build this technology

80:54

and the world's best athletes are going

80:56

to pay us for it because it's going to

80:57

be that good

80:59

I also though think it was a fairly

81:01

rational perspective

81:03

because if you build a product that

81:05

someone needs to wear 24 7

81:07

and they don't love it there's no amount

81:10

of money you're going to be able to give

81:12

them to keep that thing on their body

81:13

let's be honest and in many ways I saw

81:16

that with the fuel band

81:18

on the flip side if

81:21

if you can really deliver value around

81:23

sleep or recovery or you know these

81:26

measurements that at the time a

81:28

professional athlete had never had

81:31

uh they're very very likely to pay for

81:34

it because that's a huge value add in

81:37

their overall performance so that was

81:39

our very early go to market strategy and

81:41

it was also part of the way that we

81:43

differentiated ourselves from other

81:45

products

81:46

the last thing I'll say about this is

81:48

and again inspired by Nike

81:51

the idea that you could build a brand or

81:54

a product that says something about your

81:56

identity like the difference between a

81:58

cotton shirt that's plain versus a

82:00

cotton shirt with a swish on it like the

82:03

person who's wearing the switch feels

82:04

something different the person who

82:05

observes the person wearing the swoosh

82:07

thinks something different that was a

82:09

phenomenon that resonated for me at a

82:12

very young age

82:13

but when I looked at the health

82:14

monitoring landscape uh

82:17

to me it felt like Health monitoring was

82:19

actually definitively not cool

82:21

and wearing a health monitor there was

82:24

almost a stigma associated with it

82:25

unfortunately

82:27

so how can you build a technology that

82:30

people wear 24 7. that has a positive

82:33

identity associated with it

82:36

and that goes again back to the

82:37

professional athlete strategy if we can

82:39

get the world's best athletes to

82:40

authentically wear it then we can tell a

82:43

story about how health monitoring is

82:44

aspirational

82:46

it's interesting because I sat here with

82:47

Scott Galloway earlier on and Scott

82:49

talked to me about how once upon a time

82:51

maybe 30 years ago

82:53

um because of the way we learned about

82:54

products and the lack of

82:56

trip advisors and review sites and

82:58

Amazon reviews

82:59

the big the big companies could could

83:01

sell a fairly mediocre product based on

83:04

just pumping advertising at like

83:06

traditional advertising like TV and

83:07

stuff so you'd go out and buy the

83:09

Procter and Gamble soap or whatever just

83:11

because you'd been overwhelmed with

83:13

advertising from it in the modern era

83:15

when we're all we have social media

83:17

accounts and we have you know ways to

83:19

broadcast from the palm of our hands and

83:21

we have WhatsApp so we can speak to our

83:23

friends about ideas and products and

83:24

stuff it's he was saying to me it's

83:26

become more about

83:28

the product and actually being great

83:30

then the advertising dollars spent so he

83:31

said it's no it's no um surprise that

83:34

the biggest companies in the world like

83:35

the Teslas

83:36

they don't they don't advertise it's

83:38

about you telling me about how much you

83:40

love your Tesla and the way that I came

83:42

to learn about my whoop was my friend

83:44

Ash a year ago raving about it like

83:47

you'd paid him I think you paid him

83:50

the way he was going on about it was

83:53

like you had paid him personally that's

83:55

great and then obviously you know and

83:57

then he eventually gets me into it and

83:59

we have a fitness group so we start

84:00

talking about it you can't pay for that

84:02

it's a better product and I think now

84:04

more than ever that's become much more

84:06

important to the consumer I think that's

84:08

right I think there's a certain

84:09

authenticity that consumers gravitate to

84:12

whether they're intentionally

84:13

recognizing it or not

84:15

and yeah for us that's been core to our

84:18

identity we've had very unusual

84:22

relationships with athletes and uh I

84:26

think in large part because we've been

84:27

able to build the technology that

84:30

they get value out of LeBron James is

84:32

one of them that's often cited as being

84:34

a whoop wearer that must have been

84:36

pretty surreal to see him wearing it so

84:38

two of our first hundred users were

84:40

LeBron James and Michael Phelps [ __ ] you

84:41

know and this was in like end of 2014

84:43

early 2015 and uh it was also a very

84:48

difficult time for the business as we

84:49

talked about earlier

84:51

but I remember I was sitting at home

84:54

with my parents uh

84:57

at this point I think the jury was out

84:59

in their mind whether me starting this

85:01

company was a good idea or not like a

85:03

couple years in like I had raised money

85:05

but you know uh was there a business

85:09

and this amazing thing happened where a

85:12

commercial came on and it was LeBron

85:14

James in a Kia commercial wearing a

85:17

whoop strap

85:18

and I thought isn't that the coolest

85:20

thing like you wouldn't even take it off

85:21

for a Kia commercial and uh and it also

85:25

made me feel good in front of my parents

85:26

did they accept that it's a real

85:28

business from that point onwards I think

85:30

it helped marginally if they accepted it

85:32

yet but interestingly it was uh

85:35

it was something that for a couple years

85:37

did buy us time for for like building a

85:40

real business was the fact that we could

85:42

get all these really

85:44

high profile athletes to wear the

85:46

product without endorsing them it

85:48

demonstrated I think to investors or

85:50

others that okay there's something real

85:52

about this technology that's different

85:55

on that point of investors

85:57

you've raised 400 million in capital

85:58

roughly yeah 100 million dollars in

86:00

capital how important is it when it

86:03

comes to picking your investors to pick

86:04

the right ones because I've seen this

86:06

kind of make and break companies

86:08

I think it's really important that

86:10

you're aligned with the investors on

86:12

what the purpose of the company is and

86:15

you know as a consequence also what the

86:16

purpose of the capital is we certainly

86:19

had investors along the way who

86:21

wanted to put money into the business

86:23

but wanted it to go in a different

86:24

direction than what I thought was the

86:26

right direction and so I'm grateful that

86:28

I never took that capital

86:31

I think

86:32

it gets more complicated when you've got

86:35

a Believer and that believer invests in

86:37

you and your business and then whatever

86:40

you're building takes longer or the

86:43

revenue hasn't quite come in yet and all

86:46

of a sudden the believer starts to

86:47

become a non-believer

86:48

that's where you start to learn

86:51

who your investors really are you know I

86:54

think that's when you start to learn how

86:56

a functional a board of directors is

86:57

like when things are when things are bad

87:00

how's everyone behaving and so

87:05

it's super important in the selection

87:07

process certainly with with investors

87:09

and I think reference checks are really

87:11

important and I think alignment on what

87:14

you're trying to do with the capital

87:15

what your identity is as a company

87:18

but I think equally important is

87:20

learning how to manage your board and

87:23

your group of investors when stuff isn't

87:25

going well we have something in common

87:27

which is you don't like networking it's

87:29

my idea how that's good research that's

87:32

how I know you're good at this I [ __ ]

87:34

hate networking and then when I read you

87:37

didn't like networking I thought ah

87:39

that makes two of us

87:41

yeah I think it's overrated it's often

87:44

advice too that's given to

87:46

young people I I think if you uh

87:50

find a particular problem industry like

87:54

fill in the blank something you want to

87:56

solve a passion of yours

87:59

it pulls you into meeting the right

88:01

people and that's where showing up is

88:03

really important that's where going to

88:06

the thing that you're half invited to

88:08

you need to go you know what I mean

88:09

versus being invited to something that

88:12

you're not sure about or whatever

88:14

pulling yourself into those environments

88:17

is critical

88:18

another piece of advice you gave to CEOs

88:20

was this which I found fascinating which

88:22

is there's a difference between hearing

88:24

and listening

88:25

what did you mean by that

88:27

so back to some of the earlier stages of

88:29

the company

88:30

um

88:32

I mentioned it was hard to raise capital

88:33

for the business and

88:35

you know I heard no a lot like I was

88:37

rejected a lot in building this company

88:40

and

88:42

the coping mechanism for that especially

88:45

when I was I would say I was a slightly

88:46

more immature leader the coping

88:49

mechanism for that was to kind of put up

88:51

a wall to negativity

88:54

to the point where

88:56

I wasn't listening to it and I wasn't

88:58

hearing it right it was like it wasn't

89:00

there

89:01

and that was an effective and highly it

89:05

was an effective coping magic mechanism

89:06

for a very short term period that would

89:10

not at all have allowed me to scale a

89:11

business

89:13

and I had a

89:14

uh an advisor and and really Mentor at

89:18

the time who said to me you know well

89:19

you don't have to listen to what people

89:21

say but you should just hear it

89:24

and that was a helpful and very simple

89:26

way for me to just reframe

89:29

the way that I thought about negative

89:31

feedback like

89:32

okay this person disagrees with me I'm

89:35

going to absorb that I'm going to sit

89:36

with it I'm gonna wrestle with it

89:38

and interestingly now over the course of

89:40

10 years you know disagreement's almost

89:43

a source of excitement for me because it

89:46

allows me to ask myself this question of

89:49

how do I

89:50

know what I know why do I feel so

89:53

strongly about something and it really

89:55

makes you again wrestle with it and

89:57

hopefully debate it with someone who's

89:59

smarter than you is going to prove you

90:01

wrong I mean that I think is what's so

90:02

exciting about building a dynamic team

90:04

and you know taking on whatever

90:07

challenge you've got that speaks to the

90:09

importance of humidity again doesn't it

90:11

and why that's such an integral thing

90:12

when you're hiring or picking

90:14

co-founders you know I've also heard you

90:16

say that um customers are really great

90:18

at telling you what's wrong but not very

90:19

good at telling you the solution to

90:20

what's wrong

90:22

I think that's important I think it's a

90:23

very helpful framework I mean

90:26

back to starting the company I went out

90:28

and met with all these coaches and

90:30

athletes and asked them okay if you

90:33

could have any technology improve your

90:35

performance what would it be and they

90:38

were all super focused on exercise type

90:41

equipment could be measuring stress

90:44

could be GPS analysis could be video

90:46

analysis form analysis it was it was

90:49

hyper focused on the thing the sport the

90:53

exercise but when I asked them what like

90:56

what are your biggest problems managing

90:58

a team or being an athlete it almost

91:01

always came back to some form of

91:03

availability so injury or over training

91:07

like not being optimal on the day you

91:10

needed to be optimal

91:11

and so I thought there was a huge

91:13

mismatch between

91:15

the solutions they were asking for and

91:17

the problems they were describing and

91:19

for me that's that's something I just

91:21

try to think about

91:22

when I'm listening to customers or when

91:24

I'm thinking about products is

91:27

am I do I clearly understand what the

91:29

problem is or am I focused too much on

91:32

what a solution could be

91:34

am I hearing too much of the solution or

91:36

am I hearing the problem and if you hear

91:37

the problem

91:39

then all of a sudden you're building

91:40

something pretty different

91:43

interesting

91:44

you hear the problem and then you can

91:46

kind of first principles up to solve the

91:48

problems accepting probably conventional

91:51

orientated solution I thought the best

91:53

way to solve problems around

91:55

Athlete Performance was measuring the

91:57

other 20 hours of the day

91:59

and at the time that was super

92:00

counter-intuitive

92:02

but that again that word

92:03

counter-intuitive seems to be come up

92:05

over and over again when I read your

92:07

story about being a contrarian and being

92:09

counter-intuitive and this goes back to

92:11

the point about Innovation and thinking

92:13

for yourself because when you don't

92:14

think for yourself you just accept

92:15

convention that seems to be a really

92:17

consistent thread throughout your whole

92:19

journey not easy to do

92:21

not easy to do especially when things

92:23

get tough and everyone goes see

92:25

convention was right will

92:28

important to develop a process for

92:31

conviction and then to to really sit

92:34

with something that you're convinced

92:36

about and pressure test it and bat it

92:39

around and even let other people

92:40

pressure test it

92:42

but if you have a track record of that

92:44

conviction

92:46

working out then it you really have to

92:49

you have to stick to it because it's

92:51

ultimately what's going to make you

92:52

successful

92:54

sometimes I worry about that

92:56

that you know you can you can be you can

92:58

win so many times in a row that you

93:01

might stop listening and you might you

93:05

know

93:05

oh it's worth noting that

93:08

the level of conviction that we've

93:10

talked about on certain things yeah

93:14

is not a level of conviction that I feel

93:18

like all the time about a lot of things

93:19

you know what I mean

93:22

and

93:24

and I think it's worth it's really worth

93:25

emphasizing that like in building this

93:27

company I've had doubts about an

93:29

enormous number of things

93:30

so

93:32

it's important not to look at any

93:34

entrepreneur and think that person has

93:36

all the answers like I haven't met that

93:38

person yet

93:39

I I just think it's

93:41

it's a really useful process to figure

93:44

out what are the things that you feel

93:47

the most strongly about

93:49

in the product or service that you're

93:51

building

93:52

because when you figure those specific

93:55

things out and then you dig your heels

93:58

in on them

93:59

a lot of magic can happen around that

94:01

what's something you think you're wrong

94:03

about with whoop

94:04

or you might be wrong about if you've

94:06

got a creeping suspicion that there

94:08

might be something fun fundamental to

94:09

whoop that you might have been wrong

94:11

about in terms of your hypothesis

94:14

well

94:16

I think a lot of the answers to that are

94:20

also things that we're actively working

94:22

on and building so it's a little bit

94:24

sort of a little bit closer to the

94:26

secret sauce if you will then then maybe

94:28

your your question intended I'm more

94:31

than happy for Secret Sauce there's a

94:33

natural tension that occurs when you

94:34

grow as fast as woop has over the last

94:37

call it

94:39

three years four years

94:41

and where your Market goes from being a

94:44

certain level of elite athletes to

94:46

Fitness enthusiasts to everyone where

94:50

you have to ask yourself how much are

94:52

you designing the product

94:54

for everyone versus one of these

94:57

segments

94:58

and so

95:00

there's there's certain aspects of the

95:04

the rate at which we would help

95:06

someone who's trying to lose weight

95:08

versus someone who's trying to improve

95:09

sleep versus someone who's trying to run

95:11

a marathon versus someone who's training

95:13

for the World Cup

95:15

like the rate at which were

95:18

curating the whole experience to that

95:20

individual experience

95:22

I think is it that's an aspect that I

95:26

asked myself a lot about how are you

95:28

thinking about that at the moment I

95:29

believe it should get much more

95:31

personalized and even the degree to

95:33

which certain statistics that you see or

95:36

don't see May evolve depending on your

95:38

core goal

95:40

um so that would be an example of

95:44

you know an area that we're working

95:46

through and

95:47

wrestling with I have no doubt that

95:50

people have approached you to buy whoop

95:53

no comment

95:55

so

95:57

I'll tell you a story

95:59

in 2000 and

96:02

we talked a lot about competition in

96:04

2000 and I want to say like 1718 it was

96:07

around that time that up had clearly

96:09

built great technology but we hadn't

96:12

quite figured out the distribution side

96:14

of the business or even the business

96:16

model

96:18

we were approached by Amazon

96:20

and

96:23

Amazon was interested in

96:26

first investing in the company but then

96:28

they also got interested in potentially

96:30

acquiring the company and we weren't

96:33

interested in selling the business at

96:35

the time but in the process of

96:37

evaluating an investment

96:40

we shared a fair amount about the

96:41

company right and certainly information

96:44

that you wouldn't want to share to

96:46

Amazon a potential competitor Amazon and

96:51

fast forward two years later they came

96:54

out with a product that was a direct

96:56

knockoff of a whoop strap that's not

96:59

like Amazon yeah well you know you feel

97:04

it differently when it happens to you

97:05

that's for sure

97:07

but

97:08

look it goes back to some of the resolve

97:11

of the of the company and the I think

97:13

that the culture at whoop where we do

97:15

feel kind of David versus Goliath

97:18

we are comfortable with people coming

97:20

after us and we're not threatened by

97:22

competition because the day they

97:24

announced that it was almost like a

97:26

running joke within the office it wasn't

97:29

okay we're screwed it was

97:32

that's gonna fail you know and we're

97:34

gonna we're gonna see to it that we

97:36

succeed so in any way it was like almost

97:38

energizing that uh that they did it and

97:42

of course it's nice now to to see that

97:45

the product I think hasn't quite been as

97:47

successful as they would have liked or

97:48

maybe um

97:50

I don't think they're releasing a future

97:52

version of it when your team said that's

97:55

going to fail what gives you that that

97:58

conviction what is it about what you see

98:00

in your walls and knowing about what's

98:04

going on in their walls that makes you

98:05

go you're not we're still going to win

98:07

I mean I don't want to be critical of

98:09

them I think Amazon

98:11

is a pretty amazing company and I'm sure

98:13

has an enormous number of amazing people

98:16

I think what

98:18

what's inspired what inspired whoop in

98:20

that moment is the same thing that

98:21

inspired us for 10 years which is that

98:23

we see things a little differently if if

98:26

someone is going to try to copy

98:28

everything that we've done before

98:29

they're still not going to have the

98:31

special sauce for what we're going to do

98:32

next

98:34

and even when we created our uh whoop4

98:39

on the circuit boards we wrote

98:42

um don't bother copying us we will win

98:45

and it was this great it was this great

98:48

like call out to the engineering team

98:50

and in fact every single engineer who

98:52

worked on who before their initials are

98:55

on the circuit board oh really so real

98:57

sense of ownership and the funny thing

99:00

of course about putting a line like that

99:01

on a circuit board is the only person

99:04

who's ever going to see that circuit

99:06

board is someone who's trying to copy

99:07

you

99:08

so you know I think there's I think

99:11

there's ways to roll with these things

99:13

and

99:14

um you know challenges ultimately are

99:15

what help you find your identity what is

99:18

the end then what is the end goal for

99:20

you

99:20

you're an entrepreneur you've done this

99:22

for more than a decade now entrepreneurs

99:24

start thinking about taking money off

99:25

the table about selling about you know

99:28

going and working on some other

99:29

challenge in the world where is your

99:31

brain I know this is a difficult

99:32

question to answer and I know what it is

99:33

for you on team members and investors

99:35

and but where are you at what can you

99:37

tell me I think one thing that's

99:39

potentially unique for whoop versus

99:40

other businesses that that I could have

99:43

started or or an entrepreneur might

99:45

start is that it's actually gotten

99:47

exponentially exciting as it's grown

99:51

like I'm as energized today running the

99:53

company as I've ever been running the

99:55

company

99:56

and and I've met Founders who for you

99:59

know no fault of their own are actually

100:01

just in a different place with that like

100:03

they're 10 years in or even six years in

100:06

and they kind of feel like they've hit

100:07

their peak of the mountain and it's time

100:09

to bring someone else in and

100:11

they'll stay involved as a chairman or

100:13

maybe it's the right time to sell it for

100:16

me it's uh

100:18

it's it's really as energizing a time as

100:20

I can remember building it as you have

100:22

more and more people on the product as

100:24

well it creates I think more and more

100:27

momentum for it

100:29

it's also a product that you see people

100:31

wearing all the time so

100:34

like everywhere I go I now see whoop

100:37

which is pretty like pretty amazing just

100:40

given that uh once upon a time it was an

100:43

idea on a piece of paper

100:45

and and so that you know that's still I

100:47

still find that energizing

100:49

I've got an amazing team

100:52

and the future for health monitoring I

100:54

think is really to be able to

100:58

predict something about your health that

101:01

you otherwise couldn't feel that is

101:04

either going to improve your life or

101:05

it's going to save your life like I

101:07

think Health the potential of Health

101:08

monitoring is so profound

101:14

that uh you know it determines a

101:17

full-time my full-time attention for now

101:21

we have a um tradition here where the

101:23

previous guest asks a question for the

101:24

next guest

101:26

um they don't know who they're asking

101:27

the question for

101:28

and I don't know what the question until

101:30

I open the book the question that's been

101:32

left for you is

101:35

this is kind of funny

101:38

um

101:40

they maybe didn't realize your age when

101:41

they wrote this but they said what would

101:43

you tell your 25 year old self

101:46

I'm going to change this to what would

101:49

you tell your 22 year old self

101:51

keep going you know it's going to work

101:53

out

101:55

I think

101:57

learn to separate

102:00

gratitude from complacency

102:04

I think

102:07

I think there was a phase in building

102:09

Loop where it was so much or even just

102:11

growing as an entrepreneur where it was

102:12

so much about

102:14

the next

102:16

Milestone and getting to that next

102:18

Milestone that I was running almost

102:21

exclusively on like a dopamine engine

102:23

right and you tell yourself

102:26

okay getting to this milestone's really

102:29

big deal

102:30

and you're going to be really happy when

102:31

you get to this milestone

102:33

and that has a that has a an important

102:36

physiological effect in that it

102:37

literally creates dopamine because

102:39

you're anticipating this thing

102:41

um

102:42

but then when you get to that thing

102:45

if it's not the thing that you thought

102:47

it was going to be there's this huge

102:49

letdown

102:50

and so

102:52

in the process of living on that sort of

102:55

dopamine wheel

102:56

I learned that you really need to

103:00

um introduce gratitude and be

103:03

appreciative of all the steps and people

103:05

and products that are happening along

103:07

the way

103:08

and I think there's a misperception for

103:11

entrepreneurs at least I think there was

103:12

slightly a misperception for me which is

103:15

like okay if I stop too much to

103:17

appreciate

103:18

where I am or this moment or what's

103:20

happened

103:22

I'm not gonna have the drive to get to

103:24

the next thing that's actually not true

103:26

at all like you can be very appreciative

103:28

of where you are today and still

103:30

entirely driven to get to the next

103:32

milestone in your in your mind

103:35

so as opposed to to re-answer the

103:38

question it'd be learning how to uh to

103:41

balance

103:43

gratitude with Drive

103:45

and that makes the whole journey

103:46

sustainable totally yeah

103:49

that's how you can go for like

103:51

multi-decades and still and not get

103:52

burnt out or that's how you sprint the

103:55

marathon

103:57

well thank you thank you for your time

103:59

thank you for making a product which is

104:00

just exceptional and you know it

104:03

probably sounds like I'm kissing us or

104:04

I'm like making this up because you're

104:06

here but I genuinely I mean you can

104:07

check my account

104:09

by the way we don't check accounts I

104:11

know previously is like number one for

104:12

you guys

104:14

so thank you for being on Loop and I

104:16

appreciate the way you do this you do a

104:18

nice job no I'm so unbelievably curious

104:20

and

104:21

um it was such amazing timing that we we

104:23

got to have this conversation shortly

104:25

after I became obsessed with my week

104:26

because I have so much to ask you not

104:27

just about the watch but about building

104:29

a company that is taking on these

104:30

incumbents and done such an unbelievable

104:33

job of it and I think now I know I

104:35

finished this conversation understanding

104:37

why and it's about that that focus on

104:40

the vision it's about having really

104:43

um clear principles that are driven from

104:45

a real real sense of like authentic

104:47

curiosity obviously hard work and all of

104:49

these things and great people are huge

104:51

factors resilience grit and all those

104:53

things and then it's again about the

104:55

Innovation that's behind me which comes

104:56

from those principles which has allowed

104:57

you to continually think from first

104:59

principles because the whip is very

105:01

different

105:03

and so that that for me is clear like a

105:05

like a book like Harry Potter it means

105:07

it's come from a very singular vision of

105:10

the world it couldn't have been this is

105:12

not the byproduct of

105:15

huge amounts of um

105:17

consensus

105:19

that's fair yeah see what I mean because

105:20

a group of people would not have thought

105:22

of this that's right they would have put

105:23

a screen on it with the thing and but so

105:26

it's really remarkable to meet you and I

105:27

have no doubt that you know this company

105:28

is going to continue to go from strength

105:30

to strength so thank you for being here

105:31

thank you Stephen quick one I have some

105:33

exciting news this episode is brought to

105:35

you by Mercedes-Benz who recently got in

105:37

touch to support the Diary of a CEO

105:39

thank you I've been quite the fan of

105:40

their cars for some time now so I jumped

105:42

at the chance to work with them as one

105:44

of the most well-known luxury Brands out

105:46

there and through getting to know their

105:47

brand on a much deeper level I came to

105:49

learn about our shared values on

105:50

Innovation striving to create a better

105:52

tomorrow some of you may know if you

105:54

follow me on Instagram that this year we

105:56

invested in a Mercedes-Benz of our own

105:58

and honestly it's transformed my life

106:00

but not only that we also use

106:01

Mercedes-Benz to pick up all of our

106:03

guests on this podcast this way the dire

106:05

Visio experience really starts from the

106:07

moment they're collected and we can be

106:08

in total control of how that

106:09

introduction looks and feels over the

106:11

coming weeks I want to talk to you about

106:13

Mercedes EQ which is their all-electric

106:15

car range and how they're Innovative

106:17

Next Generation technology sustainable

106:19

benefits are changing the game in terms

106:21

of their electric driving for businesses

106:22

but in the meantime if you'd like to

106:25

stay up to date with the full range and

106:26

find out more about how Mercedes-Benz

106:28

can work for you and your business

106:30

search Mercedes-Benz Fleet and let me

106:32

know how you get on quick one as you

106:35

might know crafted are one of the

106:36

sponsors of this podcast and crafted are

106:38

a jewelry brand and they make really

106:40

meaningful pieces of jewelry and this

106:43

piece by crafted when I put it on for me

106:46

it represents courage it represents

106:48

ambition it represents being calm and

106:50

loving and respectful and nurturing

106:53

while also being the antithesis of that

106:55

seemingly the antithesis of that which

106:57

is

106:58

um sometimes a little bit aggressive

106:59

with my goals and determined and

107:01

courageous and brave the really

107:03

wonderful thing about crafty jewelry is

107:05

it's super affordable it looks amazing

107:07

the pieces hold tremendous meaning and

107:09

they are really well made

107:12

[Music]

107:19

foreign

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[Music]

107:25

[Music]

Interactive Summary

The video features Will Ahmed, the founder of Whoop, discussing his entrepreneurial journey, the development of the Whoop wearable, and his philosophy on health optimization. He highlights the importance of focus, first principles thinking, and the challenges of competing against industry giants. Ahmed shares personal stories about the early days of building his company, the impact of stress, and the role of meditation and data-driven insights in his life and business. He also explains the significance of metrics like heart rate variability and the importance of sleep in achieving peak performance, emphasizing that feelings are often overrated in favor of objective, data-backed insights.

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