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Mohnish Pabrai: FASTEST Way To Financial Freedom! Proven Playbook For Quitting Your 9-5 In 9 Months!

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Mohnish Pabrai: FASTEST Way To Financial Freedom! Proven Playbook For Quitting Your 9-5 In 9 Months!

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2869 segments

0:00

Why do they call you the Dhandho

0:01

Investor? It's a way of doing business

0:03

and making money without taking risk.

0:06

Like for example, Mr. Gates, Mr. Walton,

0:08

Mr. Branson, all of these people

0:10

followed these simple mental models. So,

0:12

if they won, they would win big. And if

0:15

they lost, they'd lose nothing. So, I

0:17

want to know everything. Okay, let's

0:19

start with this. Mohnish Pabrai is the

0:21

self-made millionaire who built one of

0:23

the most respected investment firms in

0:25

the world, managing over a billion

0:27

dollars. And now, he's giving us the

0:29

simple tools and frameworks to create

0:31

life-changing wealth. If humans

0:33

understood that if I embark on a

0:35

business in a format where the risk is

0:37

close to zero, more people would do it.

0:40

And that's what these mental models do.

0:41

For example, cloning. We are taught, if

0:44

you want to start a business, you need

0:46

to come up with something new. But

0:47

actually, if you are a great cloner, you

0:50

will be 90% ahead of the rest of

0:53

humanity. And in fact, everything that

0:55

Microsoft has done well at has come from

0:58

copying someone on the outside. And

1:00

then, there's time. When you're starting

1:02

a business, don't quit the day job

1:04

because some other yo-yo is paying your

1:06

rent. But it does mean that you need to

1:09

find time to work on your business. But

1:11

I will show you the perfect way to

1:13

allocate your time. And that's not all.

1:15

There's models like low-hanging fruit,

1:17

skin in the game, givers versus takers,

1:19

and the circle of competence. And I'll

1:21

I'll explain all of them. What about

1:23

investing? Cuz you're very well known

1:25

for being an excellent investor. There

1:27

are three things that matter with

1:29

investing. And there's also something

1:31

known as the rule of 72, but I wish they

1:33

would teach it more in high school. And

1:35

it tells us how long it takes money to

1:38

double. Now, this is exciting.

1:43

I see messages all the time in the

1:45

comment section that some of you didn't

1:46

realize you didn't subscribe. So, if you

1:48

could do me a favor and double-check if

1:50

you're a subscriber to this channel,

1:51

that would be tremendously appreciated.

1:52

It's the simple, it's the free thing

1:55

that anybody that watches this show

1:56

frequently can do to help us here to

1:58

keep everything going in this show in

1:59

the trajectory it's on. So, please do

2:01

double check if you subscribed and thank

2:03

you so much because in a strange way you

2:05

are you're part of our history and

2:07

you're on this journey with us and I

2:08

appreciate you for that. So, yeah, thank

2:10

you.

2:14

Mohnish Pabrai,

2:16

with the work that you do and the sort

2:18

of public educating that you've done

2:20

more recently in your career,

2:23

what is the message you're trying to

2:25

convey? If you had to summarize that

2:26

message and exactly who you're trying to

2:28

convey it to?

2:30

It really depends on

2:32

uh

2:33

what message.

2:35

There are uh a few different mental

2:39

models that I've figured out

2:42

over the last few decades. When you have

2:45

uh you know, clarity on these mental

2:47

models and especially

2:49

when you can start overlaying them,

2:52

that's when you get 1 + 1 becomes 11.

2:55

And uh so, these mental models are not

2:58

all in the same direction or in the same

3:01

genre. So, just to pause there for a

3:03

second. So, the the word mental models

3:05

Yeah.

3:06

>> means it's basically a framework for

3:08

thinking.

3:09

>> Yes.

3:09

>> So, one framework for thinking is this

3:11

idea of cloning

3:12

>> Yes.

3:12

>> um as one such example. Yes. Let's take

3:15

the mental model of cloning. Cloning.

3:18

>> Cloning, right? So,

3:20

um

3:22

what we are taught is that if you want

3:25

to start a business,

3:27

you need to come up with something new.

3:29

Something that hasn't been done before.

3:31

But, the reality is that the world will

3:35

very easily accept three of the same

3:37

thing

3:38

or five of the same thing. And usually

3:41

it is an advantage

3:43

to look at something that already exists

3:46

and say,

3:48

"Can

3:49

another one of those exist?" For

3:51

example, or can I take what's there and

3:54

tweak it a little bit? So, there's

3:57

something peculiar in the human psyche,

3:59

maybe going back into our history and

4:01

our ancestral evolution,

4:04

where humans look down upon cloning.

4:07

But, if you look at it, so for example,

4:09

two of the greatest cloners, I think, in

4:11

human history,

4:13

were Bill Gates and Sam Walton.

4:16

Now, we think of Bill Gates as an

4:19

innovator.

4:20

And we think Sam Walton created Walmart,

4:22

which was also new. But, actually,

4:25

they're both me-too models.

4:28

And

4:29

Microsoft would not have existed

4:32

without being a great cloner.

4:34

So, when we look at um Microsoft Word,

4:39

it came from WordPerfect. Which was a

4:41

company

4:42

>> Which a competitor that he took out.

4:45

Uh we look at Excel, it came from Lotus.

4:48

Uh we look at Bing, came from Google.

4:51

And you know what Bing is, but it's not

4:53

Google.

4:54

Everything that Microsoft has done well

4:56

at

4:56

has come from copying someone on the

4:59

outside.

5:00

And when we look at Sam Walton, who's,

5:04

you know, the Walton family, if you

5:06

pull them all together,

5:08

it's the richest family in the world.

5:10

It's richer than

5:12

uh Elon and everyone.

5:13

And Sam Walton, by his own admission,

5:16

would tell you that he has no original

5:18

ideas.

5:19

So, originally, Walmart

5:22

cloned Sears and Kmart. For my

5:25

international listeners, these are two

5:26

big supermarket chains.

5:28

>> Yeah, and they're both gone. They're

5:30

They're And in fact, Walmart buried

5:32

them.

5:33

And um

5:34

and Sam Walton

5:37

was one of the most intense cloners

5:39

ever.

5:40

So, if he was driving on vacation with

5:43

his family,

5:45

and he's passing some retail store, he

5:47

would tell his family to stay in the car

5:49

and he would go in the store just to

5:51

check it out. And he said that there is

5:54

there is no human who has lived in

5:56

history or will live in the future

6:00

who has visited more retail stores than

6:03

he has.

6:04

One time there was a manager of his and

6:07

he would go in with his managers to

6:08

these stores. Retail is one of the most

6:11

transparent businesses. You can go into

6:13

your competitor's store and you'll

6:16

figure out the entire business model in

6:17

10 minutes. You don't need to talk to

6:18

them. Okay, it's beautiful. So, he went

6:21

into this retail store and the manager

6:22

says to him, "Oh, what a terrible

6:24

operation. The the whole store was

6:26

topsy-turvy. It's really bad." And Sam

6:28

says to him, "Yeah, but did you see the

6:30

candle display?"

6:32

The candle display was fantastic. So,

6:34

Sam felt that he could learn from

6:36

anyone.

6:38

It didn't matter if you were a useless

6:39

operator or a great operator or

6:41

whatever, anyone in the middle. Walmart

6:43

is just an amalgamation

6:46

of ideas from other places. If we look

6:49

at If you look at a company like

6:51

Starbucks,

6:53

we think of Starbucks as innovative, but

6:56

actually what Howard Schultz did is

6:58

he saw a concept in Italy

7:01

and his idea was that I think this is

7:03

work in the US, right? And so, he cloned

7:07

he cloned that idea from Italy and

7:09

brought that coffee shop experience to

7:12

the US. If you are a great cloner,

7:16

you will be

7:18

90% ahead or 95% of the rest of

7:22

humanity.

7:23

Now,

7:25

another mental model,

7:27

humans have this

7:28

perspective

7:30

that starting a business

7:34

is risky. In reality, entrepreneurs do

7:38

not take risk.

7:40

They do everything in their power to

7:43

minimize risk. And in many cases, when

7:46

they embark on a business,

7:49

the risk approaches zero.

7:51

What is extremely risky

7:54

is a 9:00 to 5:00 job.

7:57

Because we have one life.

8:00

Right? And it goes away. And you may not

8:02

get to do what's in your heart. You may

8:04

not get your music out. Right? And so,

8:07

getting our music out is really

8:08

important. So,

8:11

so this notion, which is drilled into

8:13

us, that

8:15

if you're an entrepreneur, you're taking

8:17

risk, really kind of does a big

8:20

disservice

8:21

to

8:22

most humans. And if if humans understood

8:26

that if I embark on a business, I can do

8:28

it in a format where the risk is zero or

8:31

close to zero.

8:33

And I can clone an existing business.

8:37

Right? Now you've

8:39

combined two mental models.

8:41

And we can start adding more to them.

8:44

But two has become 11. 1 + 1 has already

8:47

become 11. It's non-linear. And

8:52

why is it

8:54

that why is why am I saying

8:57

that entrepreneurs do not take risk? So,

9:01

if I take my own case as an example, and

9:04

I can give you 100 cases like that, but

9:06

if I take my own case as an example,

9:08

I was working

9:10

9:00 to 5:00 at a company.

9:12

And I had a business idea.

9:15

My employer expected me to work 40 hours

9:19

a week, right?

9:21

There's 168 hours in the week. So, I

9:25

felt like there must be at least another

9:28

30 40 hours that I could work

9:31

on my startup. Could you show me this in

9:35

context?

9:35

>> Right. So, if you look at our whole

9:37

week, for example, these beautifully

9:40

arranged LEGOs. If I take one of these

9:43

blocks of LEGOs, so each one of those

9:46

blocks in there is 2 hours. So, 8 hours

9:49

a day, we're sleeping 8 hours a day,

9:51

right? And uh and we're doing that 7

9:54

days a week, right? So, basically we've

9:56

got 7 days a week, 8 hours a day, we're

9:59

sleeping.

10:00

The blue LEGOs are showing our 40 hours

10:04

a week.

10:05

Uh 8 hours a day, 5 days a week, we're

10:07

working, right? Then we get to

10:12

other, you know,

10:14

uh preparing dinner and showering,

10:17

shaving, getting ready, whatever else.

10:20

So, that's about 4 hours a day on the

10:23

weekdays, which is including commute

10:26

time.

10:27

And about 8 hours a day on the weekend.

10:29

Then we get to free time, you know,

10:31

social media and watching Netflix and

10:33

hanging out with friends, going for

10:34

dinner.

10:35

And we've got

10:37

quite a bit. We've got about 4 hours a

10:38

day of doing that. And about 8 hours a

10:41

day on the weekend. So, this is kind of

10:42

typical what a typical week for most

10:45

people would look like, right? Mhm. Now,

10:49

when you're starting a business, the

10:51

important thing

10:53

is don't shut off the cash flow.

10:56

Some other yo-yo is paying your rent.

10:59

And some other yo-yo is paying your

11:01

groceries. So, we don't want to rock the

11:02

boat.

11:03

But we're going to make one change to

11:05

blue. Which is the amount of hours I'm

11:07

working for my 9-5.

11:08

>> Now, before I started my startup, um I

11:12

used to

11:14

get top reviews as an employee.

11:17

Uh you know,

11:18

I was very focused on doing a great job

11:20

for my employer, all in, right?

11:22

The day I decided I'm going to run do my

11:24

startup, I decided I need to be just

11:27

above firing level.

11:29

My performance needs to be just good

11:32

enough

11:33

so they don't can me.

11:35

But nothing beyond that because I need

11:38

all my energy to go into my startup. So

11:40

that's the only tweak I'm making is the

11:43

blue stays, but we're not doing extra

11:45

blues like we were doing before, right?

11:48

And blue for anybody that doesn't can't

11:49

see cuz you're listening on audio is

11:51

work. Exactly. Yeah. Blue is work,

11:54

exactly.

11:55

Now

11:57

when we embark on a startup,

12:00

we should never do a startup to make

12:02

money.

12:04

It's the worst reason

12:06

to start a company.

12:08

The purpose of business is not to make

12:10

money.

12:12

The purpose of business is to deliver

12:15

an incredible product or service to

12:17

humanity.

12:19

If you do that, the money is a side

12:22

effect.

12:23

It'll happen. We don't need to focus on

12:25

it. So what we are looking for is

12:30

do we have a product or a service that

12:33

we're thinking about that we could bring

12:35

into this world

12:36

that is going to improve the world in

12:39

some way. How do I know if it's a good

12:41

idea?

12:42

Whatever idea you have come up with

12:46

is not going to work.

12:48

Okay?

12:51

Because you came up with it in an ivory

12:53

tower between your ears.

12:56

Okay? And that's not really a great

12:58

place to find great ideas.

13:02

What's going to happen is we're going to

13:04

be doing what I call rapid prototyping,

13:07

which is we take this idea

13:10

and show humans what it is. And when you

13:14

show it to humans, you will get

13:17

feedback. So I'll I'll I'll

13:19

um maybe I'll just give it in more

13:21

practical terms.

13:22

Uh

13:23

when I was um

13:25

uh when I was starting my first

13:26

business, uh it was going to be a IT

13:29

services business. Okay, information

13:31

technology services. And I was going to

13:33

be providing these services to very

13:35

large businesses.

13:36

Companies that are, you know, billion

13:38

dollars or more in in earnings or cash

13:40

flows.

13:41

Um,

13:43

I was in a meeting with a, uh, senior IT

13:46

guy at a very large bank in Chicago.

13:50

And I was going through my PowerPoint

13:52

deck with them.

13:54

I came to the 10th slide,

13:57

said my spiel, went to slide 11.

14:01

So, the boss who was sitting in the

14:03

meeting said, "Go back to slide 10."

14:06

So, I went back to slide 10, again gave

14:08

my speech that I had for slide 10, and

14:10

took it to 11.

14:12

He said,

14:13

"Go back to slide 10, and do not change

14:17

the slide.

14:19

I don't have an interest in any other

14:21

slide.

14:22

Okay? So, I took it back to slide 10.

14:26

And all he wanted to talk about was what

14:29

was on slide 10.

14:31

My deck was talking about

14:34

seven things we could do.

14:37

Slide 10 was one of those seven.

14:40

It was an extreme pain point for him.

14:44

He needed help on that one thing.

14:48

He didn't need help on all the other

14:50

riffraff stuff I was talking about.

14:52

So,

14:54

when you're doing a startup,

14:56

you have to be

14:58

listening very carefully.

15:01

Your customers or potential customers

15:05

will tell you exactly what you need to

15:08

do.

15:09

Whatever you came up with maybe 80%

15:12

right or 70% right or 40% right, but

15:16

your customer will tell you what is 100%

15:18

right. Okay, because that's a real pain

15:21

point. So, I went back and thought about

15:22

it

15:23

and I realized that his pain point

15:27

and I could see it was a severe pain

15:29

point because he gave me a purchase

15:31

order at the end of that meeting.

15:32

Um was going to be a pain point for a

15:35

lot of people.

15:37

So, I went back.

15:39

I took slide 10,

15:41

blew it up into 20 slides, and that

15:44

became the deck.

15:46

Okay, everything else got thrown out.

15:49

Right now, I couldn't have done that

15:51

without him.

15:53

My brain is too small to have figured

15:56

that out. So, anytime you're doing a

15:59

startup of any kind

16:01

and you have a prototype or a early

16:04

product or something going on,

16:07

your users are going to tell you exactly

16:10

what

16:12

tweak they want. You've just reminded me

16:14

of a conversation I had this morning.

16:16

Okay. Where I interviewed someone

16:17

because much of what you're saying is

16:18

orientated towards startups, but it's

16:20

actually every single day of everyone's

16:22

life because I interviewed someone this

16:23

morning for a really critical role in

16:25

the company. And this person has spent

16:27

20 years at one of the biggest companies

16:29

in the world. And

16:31

when I was doing the interview, she was

16:32

telling me about lots of things she's

16:34

done during those 20 years. And I was

16:35

just trying to get to this one thing,

16:37

can you put on events? And she was

16:38

telling me about this and that and the

16:40

other thing and this and this and the

16:41

other thing. And I was just actually I'd

16:42

only come to this interview to figure

16:44

out if she could do put on big scale

16:45

events. So, we spent over an hour

16:48

conversation. We spent 55 minutes

16:50

talking about a bunch of things I wasn't

16:51

interested in. And actually as she was

16:53

speaking, I was going, "Do you know what

16:54

she could have done at the start of that

16:55

conversation? She could have gone,

16:56

'Steven, can I ask you one question?

16:58

What is the What are you looking for

17:00

from from this person?'" And if And then

17:02

I would have gone, "I just want someone

17:03

that can put on events." And then the

17:05

next 55 minutes could have been

17:06

persuading me that she can do that.

17:08

Sure. And it just applies to what you

17:10

just said there. How could you of this

17:12

as the sales person that day in that

17:14

meeting,

17:15

with what you know now, how could you

17:17

have done a better job without going

17:19

through all of those slides?

17:21

Well, I think what what I would do now

17:24

if I were doing something like that is

17:26

that my my radar

17:29

on listening would be 10x.

17:33

You know, we don't learn when we speak.

17:37

We learn when we listen. So, I would

17:40

really be trying to talk less and

17:43

extract more. Mhm. And I wouldn't even

17:47

rely so much on slides. I'd like to

17:50

really try to bring them in into into

17:52

what they are trying to say. And uh

17:55

And and so, basically in uh if if you

17:59

study if you study businesses, you know,

18:02

venture back, non-venture back,

18:04

whatever, this is a very

18:06

common thing. There are almost no

18:08

businesses

18:10

who end up with the business model that

18:13

was originally conceived. I mean, that

18:15

just is would be such an anomaly.

18:18

It's really the interplay between the

18:20

founding team and the early customers,

18:24

which really leads to taking this wet

18:26

clay

18:27

and making into something that people

18:30

want.

18:30

>> Mhm.

18:31

You know, and so, you know, if you think

18:33

of something like Google Glass, you

18:35

know, when they came up with those

18:37

glasses that they thought the whole

18:39

world was going to wear. Yeah. So,

18:42

it didn't work.

18:43

Well, why didn't it work?

18:45

Well, the reason it didn't work is

18:47

you're talking about something extremely

18:49

personal. Okay? Like, for example,

18:52

Wrigley's chewing gum. Okay?

18:55

My mouth is a very personal space.

18:58

I'm not going to put Glotz chewing gum

19:00

in there. What's Glotz chewing gum?

19:03

Exactly.

19:04

>> Okay. Okay? Yeah. You're not going to

19:06

put some brand that's half the price of

19:08

Wrigley's in there.

19:11

Because you don't want to go there.

19:12

That's not of interest to you. So, when

19:14

we wear glasses or sunglasses or

19:17

anything we wear,

19:18

that's very personal.

19:20

So, the the ergonomics and the human

19:23

factors are very important. If it's

19:26

slightly off, now

19:28

Meta

19:29

is trying to do the same thing. But,

19:31

they went to Ray-Ban.

19:33

Right? They did a JV with Ray-Ban.

19:36

Those glasses look like normal glasses.

19:39

Mhm. I think there's a higher chance.

19:41

Well, I've got some.

19:43

I used them, yeah. You don't have any

19:44

Google Glass. No, no, no, no.

19:46

I think they they cut the project,

19:48

didn't they? Yeah. So, so what I'm

19:49

trying to say is that we we have to pay

19:52

very close attention to the customer. Uh

19:55

I mean, Steve Jobs was right. The

19:57

customer doesn't know what he wants.

19:58

Okay? But, if you put it in front of

20:00

them,

20:01

then they can now tweak and tell you

20:03

exactly what they want. Right? So, so

20:06

that and that's another mental model,

20:08

which is uh now we get to the third

20:10

model, which is that you're not smart

20:13

enough. If whatever founding team you

20:14

have is not smart enough to figure out

20:16

what people want. Period. So, you have

20:19

to have very good listening skills.

20:21

And you have to be have the flexibility

20:25

to and again, when you're listening,

20:27

separate the signal from the noise.

20:29

Right? Take in what is real signal

20:32

and

20:33

leave out what is the noise. And then

20:36

you're starting to get down a path which

20:38

is going to make more sense.

20:40

The other kind of a model maybe woven

20:43

into there was this idea of just like

20:45

attention to detail. I'm not even sure

20:46

if that's a model, but when you told me

20:48

about the Walmart founders laying

20:50

between the aisles to measure the exact

20:52

centimeter of length. The model there

20:54

for me was just like precision and

20:56

detail.

20:57

It's a game of inches. I mean, what I'm

21:00

saying is that

21:02

uh when

21:04

when Sam Walton was

21:07

trying to figure out the name of the

21:08

company.

21:09

One of the reasons he went with Walmart

21:11

was it was seven letters.

21:14

And he was looking at the cost of

21:16

putting up signage

21:19

in stores, and he was trying to come up

21:22

with a name with the fewest letters

21:24

because it cost less.

21:26

Okay? And so, I mean

21:30

cost

21:31

cost sensitivity is all over the place

21:34

in Walmart. Right? I mean, that's just

21:36

front and center with what they do,

21:37

right? I mean, they just really squeeze

21:39

blood out of a rock, you know? So,

21:41

basically, I mean, I think that was and

21:43

that's the reason why they became so

21:45

successful. One of the things you can

21:47

always control in business is your

21:50

costs. You You may not be able to

21:52

control your margins and selling prices

21:55

and a lot of other things, but you can

21:56

always control costs. So, that's another

21:59

model where you have to have discipline.

22:02

You have to have very strong discipline

22:04

on the cost side. If you look at

22:05

something like LVMH, you know,

22:08

the guy who runs it,

22:10

I mean,

22:11

he's in luxury goods. He's in high-end.

22:15

LVMH make Louis Vuitton and

22:16

>> Yeah, yeah, yeah. I mean, everything,

22:18

you know? It's you know, they've taken

22:21

over Tiffany's and everyone. Um

22:23

but when you look at how the company is

22:25

run, it's very tight.

22:28

He spends money on the best real estate

22:32

because that's important. But the deals

22:35

he negotiates on those real estate is

22:37

mind-blowing. You know? So, it's it's a

22:40

very tightly run operation

22:42

on a product category that doesn't

22:46

necessarily need it. Hm. But that's why

22:48

they That's why he's become the

22:50

wealthiest guy in Europe. Because that

22:51

mentality will then apply to every

22:53

decision.

22:54

>> Absolutely.

22:55

>> And if you apply it to 100 things, it

22:56

does matter.

22:57

>> Oh, it does matter big time. Yes. So, I

22:59

have these

23:00

yellow blocks here which represent

23:02

working hours working on your own

23:04

business. So show me how you would take

23:06

some of these blocks away Yes. and

23:09

introduce hours working on your own

23:11

business. Yeah, so basically it's it's

23:13

really quite simple. We're not really

23:15

not going to mess with our sleep cycles.

23:17

We're going to leave that alone. Sleep

23:19

staying the same. And we we need our

23:21

blue, which is our work work space 40

23:24

hours. We need that to continue.

23:27

One of the changes we're going to make

23:28

is we're going to live close to work. So

23:30

we're going to cut down commute time as

23:32

much as we can. Okay. Because every hour

23:35

matters. Okay, so the area that we're

23:38

going to focus on

23:39

is the free time. Okay. And the reason

23:41

why taking out the free time

23:45

is not a problem is because what we are

23:47

embarking on, like we just discussed, is

23:49

not about making money

23:51

is getting our music out. Getting our

23:53

music out. What do you mean by that?

23:54

Which means that we

23:57

have something in us that we know the

24:00

world needs.

24:01

And we want to bring it to that world.

24:04

We want to bring it to the world. And

24:06

because we want to bring it to the world

24:08

it's not work. I think the audience

24:11

might be challenging themselves in the

24:12

head and saying but I love my the thing

24:14

I do for work.

24:16

I'm I'm one of maybe the rarer group of

24:17

people that I get to work with puppies

24:20

every day.

24:21

And I love that. Yeah, so I think that I

24:23

think this is not for everyone.

24:26

So I think you have to ask yourself who

24:27

you are.

24:29

If you are truly excited about

24:32

your 9-to-5 job and what you're spending

24:34

your main working main waking hours on

24:38

awesome.

24:39

That's great. I mean, everyone's not

24:41

going to be an entrepreneur. Everyone's

24:43

not going to have a startup. Everyone

24:45

they they may be getting their music out

24:47

in a different way on someone else's

24:49

platform, which is perfectly fine. And

24:52

but but if if that is not you, where

24:55

when you go to work, you're not super

24:57

excited to get up in the in the morning

24:58

and you're not tap dancing to work every

25:01

day. If that's not happening, then

25:03

there's something wrong. And you have to

25:05

ask yourself, well,

25:08

is there something else that is that

25:11

you're passionate about, that you want

25:13

to do?

25:14

And this is not something that should

25:16

take a lot of

25:19

effort. So, if we go back

25:22

and look at, for example, Bill Gates and

25:25

Paul Allen, right? I mean, Bill Gates is

25:28

at Harvard

25:30

and he sees

25:32

a magazine which shows a very early

25:36

personal computer

25:37

and he realizes that there's a paradigm

25:40

shift.

25:41

And he realizes that he needs to be part

25:44

of it.

25:45

And Paul Allen is the one who sent him

25:48

that magazine and he told Bill,

25:51

"We got to go do this. Now, this is our

25:54

time." Now, and for Bill,

25:57

it was a very easy decision.

25:59

Very easy decision, very

26:02

difficult for his parents. His parents

26:05

were in shock that he's going to abandon

26:08

his degree. And, you know, he he told

26:11

his parents, "Don't worry about it.

26:13

I'm going to come back and I'll finish

26:15

the degree."

26:16

And several decades later, Harvard gave

26:19

him an honorary degree.

26:20

And his parents were in the audience and

26:22

he told them, "I told you I'd come back

26:25

and finish it off, right?" So, let's put

26:27

some numbers to this. 12% of people,

26:30

according to the stats that are

26:31

listening right now, are explicitly

26:33

unsatisfied with their job, which means

26:34

they hate it. 85% of workers globally

26:38

are disengaged, meaning they're not

26:39

fully invested or happy at work. So,

26:41

it's a huge number of people. More than

26:43

half of the US workers are at least

26:45

somewhat satisfied, but engagement

26:47

remains worryingly low. So, So, we look

26:50

at that 85% number, 85% of workers

26:52

globally are disengaged,

26:55

meaning not fully invested or happy at

26:57

work. So, it's really those Sure.

26:59

people.

27:00

And and the thing is it's not it's not

27:02

just enough to be unhappy at work.

27:06

That's one piece of it. I

27:08

The unhappiness can be a symptom.

27:11

And one of the

27:13

one of the

27:15

causes can be

27:17

that you have a different calling in

27:19

life.

27:20

And you are not following following your

27:23

calling. Now,

27:25

sometimes for someone like Bill Gates,

27:27

for example, and Paul Allen, they

27:29

figured out their calling.

27:31

And they just went, right?

27:33

For many of us, it may not be that easy.

27:36

So,

27:37

what we have to do is we have to

27:41

um

27:42

try a few things. You know, you try on

27:45

different shoes to see what fits.

27:47

And so,

27:50

you know, have some thought experiments,

27:52

talk to your friends,

27:53

you know, say, "Okay, you know,

27:56

I'm a UPS driver. This is what I do. And

28:00

I really like playing the guitar, or I

28:02

like to make these art figurines or

28:05

something at home, whatever else, right?

28:08

So, you have to figure out

28:10

what your calling is. And

28:13

I'm probably not the best person to tell

28:15

you how to figure out what the calling

28:16

is. Maybe another guest of yours can can

28:18

can help them with that. Do you think

28:20

everyone has a calling?

28:23

Yeah, I mean, I think I think we are all

28:27

unique children of God. And I think we

28:31

uh we all have some music we want to get

28:33

out.

28:34

And

28:35

uh

28:36

knowing what that is and getting it out

28:39

may not be the easiest thing, but it's a

28:41

worthwhile journey

28:43

to try to get there.

28:44

Right? So,

28:46

we can't do this just because we're

28:48

dissatisfied, and we can't do this just

28:50

because we want to make money and get

28:51

rich. We've got to have something that

28:54

we think the world would be interested

28:56

in.

28:57

And

28:59

you know, in my case, I I'd gone through

29:01

this uh

29:03

session with a couple of industrial

29:05

psychologists, and they told me,

29:08

"Monish, you like to play games. You're

29:09

a game player." And actually, they

29:11

couldn't be more accurate. So,

29:15

when I was doing my startup,

29:17

um

29:19

I'm I'm a numbers guy and a math guy, so

29:23

I actually like that. So, what I used to

29:26

do is

29:28

because I had no money,

29:30

I used to send 200 letters a week to the

29:33

senior IT people

29:36

at 200 different companies. But what I

29:38

did is, so all these people I was

29:39

sending this letter to,

29:41

they had a gatekeeper, some secretary

29:44

etc., whose job was to not let anything

29:48

through.

29:49

And my whole purpose was I need this

29:51

letter to get through.

29:53

It needs to get through the gatekeeper.

29:55

So, I was using mail merge, which was

29:58

mass producing these letters, but there

30:00

was a

30:01

customization the mail merge where if

30:03

person some person name was David Smith,

30:07

it said, "Dear Dave." Okay? And then

30:09

throughout the letter, it talked Dave

30:11

Dave's name came up like three four

30:13

times. When the assistant got the

30:15

letter, she couldn't tell whether I know

30:18

Dave or not. Because you used his

30:20

shortened name.

30:20

>> His shortened name, and she doesn't want

30:22

to throw a letter that is somebody that

30:24

he knows.

30:26

So, the letter would go through

30:28

Mhm. enough times, right? Now, what I

30:31

also did is uh 1 week after those

30:33

letters were delivered,

30:36

I called I made 200 calls. I called all

30:39

200 people.

30:41

And basically, if I got voicemail, left

30:43

a message, whatever else, right? Now

30:45

they have entered the sales funnel.

30:48

Okay, so

30:49

Dave Smith is in the sales funnel.

30:52

If I get no response from Dave Smith

30:55

after 1 week there's one more call.

30:58

Then the calls start getting spaced out

31:02

double time, 2 weeks out, then 4 weeks

31:04

out, then 8 weeks out, then 16 weeks

31:07

out, but

31:09

Dave never leaves that funnel.

31:11

Okay, until he tells me

31:15

"Do not bother me anymore

31:17

and I have no interest." They're going

31:20

to stay in that funnel. So the second

31:22

week I send out another 200 letters,

31:24

make another 200 calls, right? And now

31:28

I've got the first week, second week. So

31:31

you can see as time goes on

31:34

I'm calling nonstop, right? Because this

31:36

thing is

31:37

but what I was tracking

31:40

because I'm a math guy, what I was

31:41

tracking is, "Okay, these 200 letters

31:43

went out. How many people did I get any

31:46

kind of positive response from?" Right?

31:48

Because not everyone's telling me to get

31:50

lost. Okay? And how many meetings am I

31:53

having?

31:55

And what is the ratio of calls to

31:57

meetings, meetings to close, etc. And

32:02

my ticket size of the item I was selling

32:05

was very large, hundreds of thousands of

32:06

dollars, right?

32:08

9 months after doing this, where now

32:12

let's go back here. So we're going to

32:13

take our free time. So what I've tried

32:16

to describe is that what I'm doing

32:19

is actually more exciting than the

32:22

orange. The yellow

32:25

is more exciting

32:27

than the orange. So basically we are

32:30

>> The yellow is our startup. So that's

32:33

working on your startup.

32:34

>> So on on the weekends

32:37

I'm going to do 10 hours a day because

32:38

I'm not working, right?

32:41

And on the weekdays, I'm going to do 4

32:43

hours a day because I've got other

32:44

things to do.

32:46

Because I have a job and whatever else

32:47

is going on. So, there's my weekdays.

32:52

5 days there when I'm putting in 4 hours

32:54

a day.

32:55

And then I'm putting in 10 hours on the

32:57

weekend. And the free time,

33:01

this is not as exciting

33:04

as pounding Dave.

33:07

Pounding Dave continuously till he says

33:09

either get off my back or here's your

33:11

purchase order

33:13

is very exciting.

33:15

It's way more exciting than playing some

33:17

social media or watching Netflix or

33:19

whatever else. Which is what people

33:21

currently do with their free time.

33:22

>> Right. So, one of your one of the litmus

33:25

test of whether

33:27

you need to you should be doing a

33:30

startup or not is yellow

33:33

needs to be more exciting than orange.

33:37

Your startup needs to be more exciting

33:39

than your free time.

33:40

>> should be so painfully boring for you.

33:44

And going on Facebook or Instagram or

33:48

whatever should be very boring for you.

33:49

Compared to This is exciting. Compared

33:52

to building your company. Yes.

33:58

So, you know, um the Pink Floyd's song,

34:01

"We don't need no education." Yeah. "We

34:03

don't need no thought control." Yeah. We

34:05

don't need none of this.

34:07

This is so useless. You understand how

34:09

useless this is? Yellow is where it's

34:11

at.

34:13

It's not It's not with the orange stuff.

34:15

You don't need this. Thank you. See you.

34:18

So, we don't need any free time.

34:21

This is better than free time. Building

34:23

your business. You having an orgasm

34:25

every hour.

34:28

So, what can you What can be better than

34:30

this?

34:31

Much of what I do here when I'm having

34:33

these conversations is I'm trying to put

34:35

myself in the shoes of the person who is

34:37

currently sat in a in a 9-5 job and

34:39

they've they've got an idea and their

34:41

idea is isn't really hasn't really gone

34:43

anywhere yet necessarily and the the

34:44

pressure they're feeling in their lives

34:46

is is probably now a financial one. Like

34:48

they want financial freedom. They want

34:49

more optionality in their lives to be

34:51

able to go on holiday, make more choices

34:53

and have more freedom. If you're that

34:55

person,

34:56

um, what are the mental models that we

34:59

haven't discussed yet that you need to

35:01

be thinking about to get from zero to

35:02

one? So one of the things to keep in

35:04

mind is that we live in a world now

35:07

where most things that you would want to

35:09

do in terms of starting a business

35:13

are not capital intensive. What does

35:15

that mean?

35:16

Doesn't take much money.

35:18

In fact, what's been happening over time

35:20

is startups need less and less and less

35:24

money because they need more and more

35:26

and more brainpower.

35:27

Right? So the good news is

35:30

that

35:32

a gating factor

35:34

is not that you need money.

35:36

When when I started my business, I took

35:40

on

35:41

I signed up for every credit card that

35:43

would come to me. So I had 70,000 in

35:46

unused credit lines

35:48

in a probably a dozen Visa and

35:50

MasterCards, right?

35:52

I had about $30,000 in my retirement

35:54

account, my 401k, which I also took out

35:56

at like 25, I can make that up later,

35:58

right? So basically I had $100,000 of

36:01

capital.

36:02

And

36:03

that 100,000 got used because once I got

36:06

going, I needed working capital and so

36:08

on.

36:09

And but then the business was the

36:11

business was actually cash flow positive

36:13

9 months after I was doing this,

36:17

I was able to get rid of this.

36:21

So after 9 months, my business was

36:23

producing

36:24

enough cash flow

36:26

that I went and resigned.

36:29

Okay? And uh yeah, we can we can put

36:32

that in here as well. So, what happened

36:35

is that

36:37

I went to my boss and his boss and

36:38

basically told them that

36:41

I'm

36:43

started a business. It's not competitive

36:45

with the company and

36:47

I'm going to be leaving in 2 weeks and

36:49

this is my two weeks notice. And

36:51

basically, that was that, right?

36:53

And

36:55

you know, they they sat me down and

36:56

said, "You know, Monish,

36:58

we were so confused for the last 9

36:59

months

37:01

because

37:02

we met several times because we saw big

37:05

drop-off in your performance.

37:07

But it was never so low that we wanted

37:10

to fire you." I said, "Exactly.

37:13

That was exactly what I was trying to

37:14

do. I was trying to stay just above

37:16

firing level." He said, "Well, you

37:17

mastered it because we we met several

37:20

times, but we couldn't get rid of you."

37:22

So, they what they told me is

37:24

they said, "Look, when your business

37:26

fails,

37:27

not if your business fails, when your

37:30

business fails,

37:31

please come back.

37:33

We'll give you more money.

37:35

You're going to get a promotion.

37:37

And we'd love to have you back."

37:39

I could immediately come back. So, I

37:41

said, "I got one free shot Yeah. where I

37:45

leave my job, I go,

37:47

I do this thing, and if it doesn't work,

37:50

I'm back to almost exactly where I was.

37:52

Almost no change, right?

37:54

>> type one, type two decision making.

37:56

Yeah. Yeah. And so, and this is not just

37:59

me. What risk does Bill Gates take?

38:02

Okay, Bill Gates, what is his value

38:05

as a Harvard freshman in the job market?

38:10

Zero. Okay? He Nobody would pay him

38:13

anything.

38:14

And he could come back anytime and

38:16

finish that degree. So, let's say he

38:18

went to New Mexico. Things didn't work

38:20

out. He's got wealthy parents in

38:22

Seattle, okay? He just comes back,

38:25

graduates a year later, and he goes on.

38:28

So, what was the risk? There was no

38:30

risk. And if you study entrepreneur

38:34

after entrepreneur after entrepreneur,

38:35

what you're going to find So, if we look

38:38

at Sir Richard Branson,

38:41

he wants to start an airline.

38:44

Okay? Now, to start the airline, you

38:46

need a jumbo 747.

38:49

That costs like 150 million. The plane?

38:51

The plane, right? That's some serious

38:54

money.

38:55

Richard Branson got Virgin Atlantic off

38:58

the ground with zero.

39:00

And with zero risk. So, here's what he

39:02

did.

39:03

You replace capital with creative

39:07

thinking.

39:08

So, he calls

39:10

206-555-1212,

39:13

which is directory assistance in

39:15

Seattle, Washington.

39:16

And he asks for the phone number for

39:18

Boeing. Okay? So, he calls the main

39:21

Boeing switchboard.

39:23

>> Boeing sell the planes, right? Yeah,

39:24

Boeing makes the 747. So, he calls the

39:27

main switchboard of Boeing, giant huge

39:29

company,

39:30

and says,

39:31

"Uh I'd like to lease a jumbo."

39:33

And they hang up on him. Okay?

39:37

He calls about 30 times, and they keep

39:40

hanging up. And finally, they get tired

39:43

of his calls, and the lady says, "Let me

39:46

put you in touch with somebody who's in

39:48

charge of leasing, and they can tell you

39:50

to get lost." Okay? So, she transfers

39:53

him to a person who's

39:56

actually leasing jumbos.

39:58

This person tells Richard, says, "Look,

40:01

Mr. Branson, in every country, we have

40:04

one customer.

40:06

And in the UK, that is the British that

40:08

is British Airways. So, we have nothing

40:10

to talk about." So, he said, "Well, just

40:12

humor me for a second." He said, "If

40:14

British Airways called you and said that

40:16

they wanted to lease

40:18

a old used jumbo.

40:20

Do you have one lying around? So, the

40:22

guy said as a matter of fact we do, but

40:24

that's academic.

40:26

He says, well, what would you lease it

40:28

to British Airways for just since we're

40:30

having a conversation.

40:32

What ended up happening is

40:34

Boeing leased him that jumbo.

40:37

And the reason they leased him that

40:38

jumbo is they had one just sitting

40:39

around.

40:40

So, they didn't really have any risk

40:42

because they said the moment the guy

40:43

doesn't make any payments, we're going

40:45

to pull the plane. Mhm.

40:46

>> Right? So, now when you have an airline,

40:50

you sell all the seats 4 months in

40:51

advance. The cash has already come in.

40:54

You pay for the fuel 30 days after the

40:57

plane lands and you pay for the lease

40:59

after the plane lands.

41:02

You don't need any capital.

41:04

Virgin Atlantic got off the ground with

41:06

zero capital.

41:08

Okay, now if you can start an airline

41:10

which needs a jumbo with zero capital,

41:14

you can start any business with zero

41:15

capital. Okay? So,

41:19

so basically

41:21

when you look at business after business

41:22

after business,

41:24

all of them what they do is they start

41:26

small, they're embryonic, they minimize

41:29

risk, they get a few customers, and then

41:32

after they just roll with the customers,

41:34

right? And then that's how they get

41:35

going. So,

41:38

so the important thing is that when we

41:40

take the blue out, when blue is no

41:42

longer here, Which is what?

41:44

>> with the work is gone, yellow's going to

41:46

almost double or triple because this is

41:49

where all the orgasmic activity is. So,

41:52

we move the work, we quit the 9-5 job

41:54

and we move that time over to work on

41:55

our startup time.

41:56

>> I was working on my startup like from

41:59

7:00 to 9:00 in the morning, and then I

42:01

would come back 6:00 p.m. and work till

42:03

10:00 or 12:00 in the evening. When you

42:05

had a job.

42:06

>> When I had my job, and then I'd work on

42:07

the weekends. And I was so desperate

42:10

to just go full-time into it because I

42:12

just said if you just let me go full

42:14

time,

42:15

I can tear it up. And that's exactly

42:18

what happened. I mean, we

42:20

in about five first year we did 400,000

42:23

revenue, second year 1.4 million, third

42:26

year 3 million, and by the 6th or 7th

42:28

year we were at about 15, 17 million. It

42:31

just grew because basically then I had

42:34

no shackles on me.

42:35

You know, I could just go full out,

42:37

right? And the engine I I knew all the

42:39

statistics of these letters, so many

42:41

calls, so many this, so much this means

42:43

this and all of that. And uh it works.

42:47

So,

42:48

and and if if it doesn't work, you can

42:51

go back to your 9:00 to 5:00 and give it

42:53

another shot, you know? So, you actually

42:55

could do this a few times. I think

42:57

that's a really unappreciated framework,

42:59

as you call it, or mental model, which

43:01

is

43:02

cuz you said you sent 200 letters. I So

43:03

many times kids come up to me in the

43:05

street and they say, "Look, I've been

43:06

looking for a job. I've sent

43:09

six emails." Yeah. And they go, "No

43:11

one's got back to me." Yeah. And you can

43:13

see that it's hit hit their confidence.

43:15

And now they've actually arrived at the

43:16

conclusion that getting a job is like

43:18

harder or impossible cuz they sent six.

43:21

Now, when I interview people like you,

43:22

they all give me much bigger numbers.

43:24

They say 200, 300, five, you know?

43:26

And there's something in this sort of

43:27

law of averages,

43:29

which is just like just take more

43:30

swings. You know, you see it in like

43:32

cricket.

43:32

>> My my daughter, when she was graduating

43:36

from Berkeley, came to me and I was

43:37

really surprised. She said, "I want to

43:39

work at a hedge fund." And so I I said,

43:42

"Okay." And her degree was not in

43:45

business. So, she was not a natural

43:47

candidate to be even considered. I said,

43:50

"Uh can you make a list

43:52

of every hedge fund in New York and LA

43:55

and put it in Excel,

43:58

managing partner's name, address." Now,

44:01

we don't know people's email addresses,

44:04

but we know everyone's mailing address.

44:07

Okay, the mailing address is a public

44:09

piece of data. The address. The address

44:12

is easy, right?

44:13

And I I said that uh so she she got a

44:16

list of about

44:18

1,200

44:19

funds in LA and New York. And I said

44:22

what you're going to do is

44:23

uh you're going to ask for the job, but

44:26

you're going to have two pages behind

44:27

that giving them a stock tip.

44:30

You're going to give them a pitch that

44:32

you have written up of a company that if

44:35

they invest in

44:36

they're likely to make money.

44:38

We sent the 1,200 letters, physical

44:41

letters, okay? All physical letters, no

44:43

email, right?

44:45

And um

44:47

there's a 85-year-old guy in New York

44:50

who gets the letter. He's retired, the

44:51

fund doesn't exist, it shouldn't have

44:53

been on the list, whatever. But he has a

44:55

friend in LA. He says, "Hey Jamie, why

44:57

don't aren't you looking for an

44:58

analyst?"

44:59

And this girl, she seems to have the

45:01

perfect kind of background. And she ends

45:05

up with a higher salary

45:08

than anyone who went to Berkeley

45:11

business school

45:12

with a much higher GPA than hers.

45:15

I was thinking about

45:17

what you're saying um and I made a video

45:20

the other day which I think is somewhat

45:22

relevant where I was trying to describe

45:24

to people how to send a message to

45:26

someone

45:27

in a way that creates impact. And the

45:31

framework that I came up with, which

45:32

I'll I'll well animate on the screen,

45:35

but is basically

45:36

so this axis here is the signal versus

45:40

noise of the channel you're using. Mhm.

45:42

So a high signal channel is one where it

45:45

gets past the PA. Mhm. It's less

45:47

saturated, less busy.

45:49

A high noise channel, which is the

45:51

opposite, would be sending a an email to

45:53

the like press@yourcompany.com's

45:56

email. So like everyone goes through

45:58

that path and it doesn't get doesn't get

45:59

to the person. And then the other axis

46:00

is basically the emotional impact of the

46:02

message.

46:03

>> Yeah. So, high emotional impact is doing

46:05

what you said, put a stock tip in there,

46:07

you're going to stand out, they're going

46:09

to think you're a little bit strange, or

46:10

what you said about like shortening the

46:11

name, that creates more emotional

46:13

resonance. And then low would just be

46:14

Yeah. AI slop, copy and paste jargon.

46:18

And really like the most successful

46:19

messages are up here. Absolutely.

46:21

>> High like high signal channel, high

46:22

emotionally resonant. Absolutely. But

46:24

what happens is people send loads of

46:26

messages down here

46:28

and then they get depressed and

46:29

demotivated and say no one's getting

46:30

back to me.

46:30

>> Yeah.

46:31

Like Michael Jordan used to say, you

46:34

miss every shot you don't take.

46:36

Yeah. Yeah. Yeah.

46:39

So, basically, it is

46:41

I mean, I think one of the things about

46:43

entrepreneurs is that you need to have

46:46

resilience.

46:47

Um

46:49

like for me

46:50

for me, what the data I was looking for

46:54

is that

46:55

if I send 5,000 letters, okay, which

46:59

takes 25 weeks, 6 months,

47:03

how many

47:04

meetings does that

47:06

end up in? If that ends up with

47:09

10 meetings or 20 meetings,

47:12

well, now I have my number, right? And

47:14

then the second part is the meeting to

47:16

close ratio, right? And so, to me as a

47:19

math guy,

47:21

I I was just interested to know that

47:24

it's not zero. Okay, I just want to make

47:26

sure.

47:27

And I could see very quickly it was not

47:29

zero. Literally within the first 2 3

47:31

months I could see it's not zero.

47:33

Every business needs a competitive edge,

47:35

and if you're great at hiring, that edge

47:38

should probably be your people, the A

47:40

players you bring in. And I don't just

47:41

mean your full-time team, but your

47:43

freelance support, too. If you feel like

47:45

your talent isn't quite cutting it, then

47:47

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47:51

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47:53

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47:56

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47:58

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48:33

I think one of the the most formative

48:35

experiences you can give your children,

48:37

which I got at 16, through through 16 to

48:40

19 years old, which is what I did, was

48:42

working in cold tele sales.

48:44

So, my job at 16 years old was to call

48:46

people at 9:00 p.m. cold and try and get

48:49

them to buy windows and doors. And it

48:50

taught me the exact lesson you're

48:52

describing, which is yes, 80% of people

48:54

tell you to off. 98% say no, but it

48:57

doesn't matter. I always say like 80 80%

48:59

told me to off. 15% said it in a

49:01

nice way, and then 5% were at least

49:03

receptive to what I had to say. Yeah.

49:06

Maybe 1% close, but when you understand

49:08

that, you think of life through that

49:10

lens.

49:11

And actually, Stephen I had the almost

49:13

same experience. So,

49:15

my father was an entrepreneur. He was

49:18

really smart at identifying what I call

49:20

offering gaps, like things that should

49:23

exist in the world, but didn't.

49:25

And he would get these businesses off

49:27

the ground with no money. I saw him do

49:28

it repeatedly.

49:30

His downfall was he was very aggressive

49:32

in growing the businesses. And so, they

49:34

didn't have staying power. There was

49:36

almost no equity, always very leveraged.

49:38

So, I he went bankrupt eight or nine

49:42

times, right? Repeatedly.

49:45

When I was um

49:47

when I was about 11 or 12 years old, my

49:49

brother and I,

49:51

we were like his board of directors,

49:52

okay? Because he had nobody else.

49:54

The three of us would sit down at night

49:57

to figure out how to make the business

49:59

last for one more day.

50:01

Okay, everything's caving in, the

50:03

creditors are craving in, the business

50:04

is collapsing. How do we make it

50:07

work for one more day?

50:09

And then the next night we'd get

50:10

together and how do we get it work for

50:13

one more day again, right?

50:17

At 16, and I don't know why my dad did

50:19

this, but I'm so grateful that he did.

50:22

He was at that time he had a gold

50:23

jewelry factory in Dubai.

50:25

And he was

50:28

going cold calling

50:30

in person to jewelry shops to buy his

50:33

jewelry that he was manufacturing.

50:35

So he took me with him on many of these

50:37

trips. And I was 16 just like you,

50:39

right? So we would

50:41

take the taxi from Dubai to Abu Dhabi.

50:44

And now there's all these

50:46

gold shops.

50:48

He doesn't know any of them, right? And

50:51

he's going one after the other after the

50:53

other after the other.

50:54

And I would be stunned that

50:58

fifth shop he makes a sale. Yeah. And

51:01

it's a very small sale because he has no

51:03

trust and all that, but he's made the

51:05

sale.

51:06

Then I noticed that after 3 months we go

51:08

back to that same shop we made the

51:10

little sale to.

51:12

The guy brings out tea.

51:14

He there's a there's a lot of chemistry,

51:17

bigger order.

51:18

And then I saw the orders increase,

51:20

right? And then he's continuing to do

51:22

that. I I went with him to Doha, Qatar.

51:24

Uh Qatar. And again, the same thing. It

51:27

was like, you know,

51:29

I saw how those doors opened. Mhm. And I

51:32

saw how it didn't matter to him when

51:34

they closed.

51:36

That was irrelevant to him.

51:38

You know? Really interesting new way to

51:41

think about it because what you're

51:42

saying there is actually, when you get

51:44

that one yes, it's actually a seed

51:47

that's being planted that can grow into

51:49

something We just care about the ratio

51:52

and the number. Okay, so what effort did

51:55

it take? Like I was saying, if I send

51:56

5,000 letters and I get 20 meetings,

52:01

it's awesome. Mhm. I mean, that's a

52:03

fantastic ratio because one sale is

52:06

going to get me about 200,000 or

52:07

300,000. It's a significant amount,

52:10

right? I mean, so that I don't need

52:11

large numbers. And But the lifetime

52:14

value of that can huge. Yeah, yeah. I

52:16

mean, I mean,

52:17

uh these uh these relationships I got

52:20

then, they're still with me. Mhm. You

52:22

know, so it's uh it's it's like forever.

52:25

Here's a philosophical way to think

52:26

about that for just everybody, which is

52:29

you can remember probably conversations

52:31

you had in your life that you thought

52:32

were totally inconsequential, but then 8

52:35

years later, that seed became a business

52:38

relationship. The example I always give

52:40

is when I was 14, I applied for The

52:41

Apprentice. They did this like junior

52:43

apprentice on the BBC. And it's a long

52:46

story. 35,000 kids in London and across

52:48

the UK applying. I met a kid in the line

52:51

while I was queuing up for my audition,

52:53

and he said to me, "Oh, my dad runs this

52:55

um

52:56

500 million-dollar company." And I was

52:58

like, "Yeah, whatever. Like, not

52:59

interested." I went through the

53:00

auditions. I didn't end didn't end up

53:02

getting on in the show for whatever

53:03

reason,

53:04

but then I ended up cuz we were waiting

53:07

in the queue that day, I was really nice

53:08

to this kid and I added him on Facebook.

53:10

5 years later, I get a message on

53:12

Facebook. Hey, 5 years later, although I

53:15

didn't get on the show, which would have

53:16

got me about $25,000 investment in my

53:18

company if I'd won,

53:20

5 years later, I'm working on a startup.

53:22

That kid from the line says, "Hey, um my

53:25

dad has sold his business for a billion

53:27

dollars, and I've been watching you on

53:29

Facebook for the last 5 years. My dad

53:31

would love to meet you." It was a an

53:33

Indian family, the Aluwalias. They'd

53:35

sold a business called Euro Car Parts.

53:37

They took me to London when I was

53:38

literally so broke I was like

53:39

shoplifting food to feed myself. And his

53:41

dad invested double what I would have

53:43

won on the show into my business. Um and

53:46

I would and that always reminded me that

53:47

like every conversation

53:49

that I have is like planting a seed that

53:51

at any point in my life Sure. could turn

53:53

into something.

53:55

Well,

53:56

I mean, you know, um I always bring up

53:58

Adam Grant's book uh

54:00

Givers and Takers. I don't know if

54:02

you've seen that.

54:04

All humans on the planet fall into one

54:06

of three categories.

54:08

They are either a giver

54:11

or a taker

54:13

or a matcher.

54:15

Okay? These are There are no other

54:17

categories of humans. There's just these

54:18

are the three categories.

54:20

Now, the matchers

54:23

are relatively simple to understand.

54:25

Their

54:26

mental framework is

54:28

if Stephen does me a favor

54:31

I'm going to try to do something similar

54:32

for him.

54:33

You know, one-to-one. They can do the

54:35

matching in the math in their heads.

54:37

The takers

54:39

who you don't have anything to ever do

54:40

with are trying to scam and screw

54:44

everyone.

54:45

And always take and never give. Okay?

54:50

The takers basically go nowhere. Okay?

54:52

And if you have any takers in your life,

54:54

get rid of them. Okay?

54:56

Now, the givers

54:58

what the givers do is the givers

55:01

um are not focused on what comes back to

55:04

them.

55:06

They just want to help you.

55:08

They want to help humanity.

55:10

And what end up happening is

55:13

the universe conspires to help them.

55:15

Mhm. So, the givers

55:18

become the most successful.

55:21

Everyone is trying to give to them

55:25

even though they're not asking for it.

55:28

So, basically

55:31

when we and that's the book that Adam

55:33

Grant Grant wrote, Givers and Takers, is

55:37

one of the mental models with is a great

55:39

mental model to have, is to be a giver.

55:42

Don't play math games, you know, always

55:45

try to make sure the other guy gets the

55:47

better end of the deal.

55:49

And just keep going through your life

55:51

that way, and that goodwill

55:54

will compound.

55:56

And it will take care of itself.

55:59

And the time horizon, you don't worry

56:01

about the time horizon.

56:01

>> You're not doing it for getting

56:03

something back. That's the key. You're

56:06

not doing any mathematics, like I'm

56:07

going to do you're not calculating.

56:10

I'm going to do this so XYZ happens.

56:14

You're just doing it, end of story.

56:17

I was sat with my girlfriend last night.

56:18

She runs a breath work business, so

56:20

she's essentially a solopreneur.

56:22

Um, and she's at that point where she's

56:23

trying to scale. In fact, I just meet so

56:25

many I think I I actually ran a survey

56:27

before. And the vast majority of

56:30

business owners are in that SME

56:31

category, that small small sort of

56:34

business category. The back startups are

56:35

the backbone of our economy, but they

56:36

they come to me with the same problem,

56:38

which is

56:39

maybe I started as an individual, I've

56:41

got high demand, and now I'm a

56:43

bottleneck. And I don't know how to get

56:45

out of being like a freelancer. How does

56:47

the freelancer become an agency? And the

56:50

the thing I was chatting to my

56:51

girlfriend about last night was um

56:54

the step she hasn't taken yet is to hire

56:57

someone exceptional.

57:00

And so many founders come to me, these

57:01

early stage founders are like

57:03

like I I I my customers like me, I do it

57:06

better, I don't trust anybody. I I

57:08

wondered if you had a like a mental

57:10

model for thinking about

57:12

>> the thing is, so if you look at people

57:13

like Elon Musk and Steve Jobs,

57:18

they believe their number one job is

57:21

recruiting.

57:22

The first 3,000 people who joined SpaceX

57:27

all personally interviewed by Elon.

57:30

Just think about that. Those are 3,000

57:33

hires.

57:34

Think about the number of interviews to

57:37

get the 3,000 hires, okay?

57:40

He

57:42

did not believe there was any other way.

57:46

And

57:47

what Steve Jobs used to say is that

57:50

A players

57:52

want to work with A players.

57:55

The moment you start introducing B

57:57

players,

57:59

B players will hire B and C players.

58:03

They will never hire an A player. So,

58:05

your downhill the journey's already

58:08

started the moment you get a B player.

58:11

And so,

58:12

as an entrepreneur,

58:14

you know, we have a lot of demands on

58:16

our time, right?

58:18

But, recruiting

58:21

has to be at the top.

58:24

And you've got to be willing to spend

58:26

inordinate amounts of time

58:29

on recruiting.

58:31

Okay? And um

58:34

There's you know, there are tools that

58:36

you can use. We use uh There's a company

58:38

called Caliper we use for pre-employment

58:41

testing.

58:42

And the thing is that

58:44

between the genetics of a human and the

58:47

first five years of the life experience,

58:49

who they are,

58:51

their traits are hard-coded.

58:54

That is not going to change from 5 to

58:57

95, okay? So, it's not like you're going

59:00

to change a human. Human is the way they

59:02

are, okay? Now, these pre-employment

59:06

testing tests

59:08

can get you data that you're not going

59:10

to get in an interview.

59:12

One of my companies I'm building at the

59:13

moment is called culturetest.com.

59:15

It's exactly this. Okay. Um

59:19

I mean, you're just like preaching

59:21

preaching to the choir here.

59:22

>> But, what I'm saying is that It It was

59:24

the most

59:24

>> we need to get really good at

59:26

recruiting. Yeah, it's my absolute

59:28

absolute obsession. And what I found out

59:31

is that, funnily enough, from doing

59:32

these culture tests. So, I've kind of

59:33

culture tested tens of thousands of

59:35

people in the general population now.

59:37

And the shocking part was, just to give

59:39

you some context on what it does, it

59:41

benchmarks our best-performing people

59:43

and how they make their decisions. The

59:44

assumption here is that culture isn't

59:46

the thing you come up with at the

59:47

offsite. Culture is how you would behave

59:50

on Christmas Eve when you get a text

59:52

message from a client. Like, what you do

59:54

there is your company culture.

59:56

Basically, it creates these questions

59:58

which simulate optimal culture in that

60:02

team.

60:03

And it puts you in that scenario and

60:04

says, "What do you do?"

60:06

This is probably a good point to talk to

60:07

you guys about culturetest.com, which is

60:09

the website we're about to launch for

60:11

anyone who has the responsibility of

60:13

hiring someone, which is probably

60:14

everybody listening. One bad hire can

60:16

destroy your entire company. So, we made

60:18

culturetest.com

60:20

so that you guys at home can spot those

60:22

red flags and avoid those hires that

60:24

might be the end of your business.

60:26

Culture Test will make you your own

60:27

personalized culture test so that you

60:29

can screen every single person that

60:31

wants to be in your team and your

60:32

current team members and people that

60:35

have left to see how they align. Just go

60:37

to culturetest.com

60:39

and put your email address in. And the

60:40

minute we launch, I'm going to send you

60:42

an email so you can try it before

60:43

anybody else.

60:45

So, recruiting is really important. And

60:47

I think the other thing is uh

60:50

we're willing to

60:52

hire people

60:54

who may not do things as well as we do.

60:55

But actually also what I have also found

60:57

is I have so many people on my team who

61:00

are better than me.

61:02

You know, they're better at many of

61:04

these things because it's not my natural

61:06

bent to do those jobs. So, that's really

61:10

when you get a huge bang for the buck

61:13

is you end up with team players that are

61:15

way better than you.

61:17

How do you think about firing people?

61:19

Cuz this is the other thing I've found

61:20

is slow, fire fast.

61:26

Founders really struggle with the fire

61:28

fast thing. And uh

61:31

it is very important

61:34

to fire fast.

61:36

I think fire fast is more important than

61:38

hire slow.

61:41

And you're doing the person a a service

61:44

because they may be exceptional in

61:46

another role

61:48

at another place.

61:49

So,

61:51

you are helping them

61:54

try to find that.

61:56

If

61:57

>> And you're helping your other team

61:58

members.

61:59

If I was trying to work for your

62:01

companies, it what is the one

62:03

non-negotiable? Like what is the trait

62:05

that I would demonstrate where you would

62:06

immediately not even consider me?

62:08

The most important is integrity.

62:11

Mhm. You know, I mean

62:14

we we want three traits, right? We want

62:17

intelligence,

62:19

we want integrity, and we want

62:21

willingness to work hard.

62:23

Right? And none of these three are

62:25

really negotiable. And what does

62:27

integrity mean in your definition? Well,

62:29

it's absolute honesty. It's pretty

62:31

simple.

62:32

You know, it's black and white.

62:34

And you conduct yourself with the

62:35

highest level of ethical standards.

62:39

So, on all fronts, when you're dealing

62:40

with a customer or

62:43

internally or externally, it's the moral

62:46

standards need to be very high.

62:48

When you think about your wealth, how

62:49

much of it has come from building

62:51

businesses versus being a great investor

62:54

of the capital that you managed to make

62:56

from those businesses?

62:57

I think currently most has come from

63:01

the investing side.

63:03

You're very well known for being a

63:04

really excellent investor over many many

63:07

many many many years.

63:09

I'll put a graph on the screen that I

63:11

found which I think shows

63:12

the returns of your investment strategy

63:15

versus the the Dow Jones. This graph,

63:18

Have you seen that one before?

63:19

I haven't seen it this way, but people

63:21

put up all kinds of things. Yeah. I

63:23

mean, all this says is that you're

63:24

extremely good at investing.

63:26

So, I want to know if I if I'm in

63:29

starting my investing career, I'm

63:31

working in a 9-5 job at the moment. I've

63:32

got a couple of thousand dollars in my

63:34

my bank account. How should I be

63:36

thinking about investing? Should I be

63:37

investing?

63:39

So,

63:41

there are um

63:45

there are three things that matter

63:48

in terms of getting a great outcome with

63:51

investing.

63:52

Um

63:54

starting capital,

63:56

how much the amount you start with,

63:59

length of the runway,

64:01

how long

64:02

are you going to invest the money, Mhm.

64:05

and the rate of return.

64:07

Okay, so

64:08

before I answer your question,

64:11

I want to

64:13

tell you a story.

64:15

So,

64:16

and this is a true story.

64:18

Um in 1623,

64:22

in New York, the

64:25

Native American Indians in New York who

64:28

owned the island of Manhattan,

64:30

the Dutch settlers wanted to buy the

64:32

island.

64:33

And so, they went to the Indians and

64:35

said, "We'd like to buy the island of

64:36

Manhattan. Great natural

64:38

harbors. It can be a great place for

64:41

us."

64:43

And the Indians and the Dutch reached an

64:45

agreement to sell the island of

64:48

Manhattan for $23.

64:50

And when people hear that, they think,

64:54

"Oh, the Indians got taken."

64:56

You know,

64:57

island of Manhattan for $23 is

64:59

ridiculous.

65:00

But, let's say

65:03

let's say the Indians had a trust

65:05

officer who they said, "Invest this $23

65:09

for the benefit of the tribe

65:11

and try to do a decent job, right?

65:14

Now,

65:15

there's something known as the rule of

65:16

72.

65:18

And the rule of 72 is a is a very

65:20

important rule and I wish they would

65:22

teach it more in high schools and

65:25

elementary school.

65:27

It tells us how long it takes money to

65:30

double and it's a kind of a mathematical

65:32

hack. So, for example,

65:34

if I'm going to get a 7% return

65:37

and I do 72 / 7,

65:40

that's approximately 10.

65:43

And at the 7% return, it's going to take

65:46

10 years for the money to double. 7%

65:48

compounded will take 10 years.

65:50

If I have a 10% return,

65:53

it will take 7 years.

65:55

72 / 10 is 7. If I have a 15% return,

66:00

it will take 5 years. 72 / 15 is 5,

66:03

approximately.

66:05

And if I have a 20% return, it'll take 3

66:08

and 1/2 years.

66:10

So, this rule of 72 is a nice hack and

66:13

it's very important to know how long

66:15

money takes to double because then we

66:17

can start doing a lot of math in our

66:18

heads.

66:19

So, when we look at these Indians with

66:21

the $23, if they were getting a 7 7%

66:25

return,

66:26

it would become $46 in 10 years.

66:30

And then it would become $92

66:32

in 20 years.

66:33

And

66:35

$184 in 30 years

66:38

and so on.

66:40

Now, if you go 100 years,

66:43

right? It's 10 periods of 10.

66:47

And 10 periods of 10 is 2 to the power

66:50

of 10.

66:52

And 2 to the power of 10 is 1,024.

66:55

So, we throw away the 24 because we

66:57

don't want to complicate the math.

66:59

So,

67:00

at 7%

67:03

for 100 years,

67:05

you would have 1,000 times what you

67:07

started with.

67:08

And this is why because compounding

67:10

becomes non-linear, people have a hard

67:12

time getting their hands around it. So,

67:14

Non-linear meaning? It's not going up in

67:16

a straight curve. It's going up in a

67:19

Hockey stick.

67:20

>> Hockey stick club, yeah. So,

67:23

in 1723, the Indians would have 23,000.

67:27

It had gone up a thousand.

67:29

And then if they continue at the 7% in

67:32

1823, they would have 23 million.

67:36

And in 1923, they would have 23 billion.

67:41

And in 2023,

67:43

they'd have 23 trillion.

67:45

Okay? Now,

67:47

the entire wealth of every man, woman,

67:49

and child in the United States is 150

67:52

trillion.

67:54

1/6 of that is not

67:57

undeveloped land in Manhattan.

68:00

So, if the Indians had invested at 7% a

68:02

year for the last 400 years,

68:06

they would have more money than owning

68:08

the land.

68:10

So, they were not taken.

68:12

They were given a fair deal.

68:15

But they just didn't have a good trust

68:16

officer who could actually make it

68:18

happen for them.

68:19

So, the

68:22

magic of compounding

68:24

is that we started with $23.

68:28

And we end up with 23 trillion.

68:31

Without having a great rate of return.

68:33

It's just an okay 7% is just okay. It's

68:36

not great. It's not bad, but it's okay.

68:39

Now, if you go back a hundred years. So,

68:41

we started at 1623, go back a hundred

68:43

years to 1523.

68:45

We had 2300 cents in 1623.

68:50

2300 cents? $23 is 2300 cents.

68:54

>> Oh, okay. If If they'd got it Just

68:56

convert it to cents instead of dollars,

68:57

right? Now, if you

68:59

make it 1/1000 of that. So, just so I'm

69:02

clear here. So, if you're saying if you

69:03

went back 100 years from that point and

69:06

you gave them just 23 cents.

69:08

>> If you gave them 2 cents. If you gave

69:10

them 2 cents. 2.3 cents to be exact.

69:13

But, if you just gave them 2 cents Yeah.

69:16

100 years later, they would be $20.

69:19

If you gave them 2.3 cents, 100 years

69:22

later they'd be $23 and now it would be

69:25

the 23 trillion, right? So,

69:28

what I'm trying to say is that

69:31

if the runway is long enough,

69:34

the starting capital doesn't matter.

69:37

Even the rate of return doesn't matter.

69:40

If the runway is long enough. Now, so

69:42

when people are thinking about

69:43

investing,

69:45

they have to keep a few things in mind.

69:47

The first thing is spend less than you

69:49

earn.

69:51

So,

69:52

always try to

69:54

save the first dollar rather than the

69:57

last dollar.

69:59

So, if you are making $50,000 a year,

70:03

put 5,000 into savings to start with and

70:05

then

70:06

do the rest of your expenses after that.

70:09

Now,

70:10

it's very important when we saw with

70:12

this example, you start young.

70:15

So, when people start working at 22 or

70:17

23, whenever they start working,

70:20

they have to be saving then.

70:22

Because that early money at 22

70:26

can compound for 50 years.

70:29

And that's what we want. So, we don't

70:31

need to do heroic things

70:34

with finding the next Nvidea or whatever

70:36

else.

70:37

We can just put it into an index

70:40

and the important thing is spend less

70:42

than you earn and keep putting that 5,

70:44

7, 10,000 every year

70:47

into the savings. Don't go have a

70:50

vacation on Hawaii with it.

70:52

Let it keep compounding and just put it

70:54

into a broad index

70:57

and we don't really

70:58

So, for someone who has never invested

71:00

before, Yeah.

71:01

>> which would probably be the majority of

71:03

the audience, how do we simplify even

71:05

further in terms of just put it in an

71:07

index? What does that mean? So,

71:09

basically,

71:11

you could open an account at

71:14

Fidelity or Interactive Brokers or

71:16

Robinhood, any of these places. You

71:19

could open a brokerage account for very

71:21

little money. And there's lots of them

71:22

in every country. Yeah, and then you

71:24

could just uh

71:27

ask them to give to buy you the S&P 500

71:31

index, for example. And they will get

71:34

you invested in that.

71:36

>> And the S&P 500 is basically the top 500

71:39

companies in

71:40

>> It's the Yeah, the 500 dominant

71:42

businesses in the US.

71:45

Like Nvidia's in there and Microsoft and

71:47

Apple and so on. And you're going to get

71:49

your 10% a year if it if the trend holds

71:52

over the last century. The S&P has

71:55

plenty of periods where it does nothing.

71:58

Uh it's somewhat overheated right now.

72:01

Uh but I think if you have a long enough

72:03

time of time horizon and you're dollar

72:04

cost averaging in, it's perfectly okay.

72:07

Uh

72:08

what you could also do as an alternative

72:11

is buy Berkshire Hathaway.

72:14

So, that's a stock, BRKB. So, you could

72:16

again tell these people that just put it

72:18

into Berkshire Hathaway. It's like an

72:20

index.

72:21

And And again, it's like set it and

72:23

forget it. You don't need to think about

72:25

the investing side. You

72:27

focus on yellow,

72:29

okay? And keep putting this little money

72:31

away on the side,

72:33

and it's going to compound. And so, at

72:35

18,

72:37

if you put away $5,000,

72:40

and you fast forward to when you're 68,

72:44

50 years later,

72:46

right?

72:47

Now,

72:48

if if you got a

72:51

10% return on that money. Every year?

72:54

Let's say.

72:55

Every 7 years it would double.

72:58

Okay, 72 / 10 is 7.

73:02

50 years

73:04

is seven doubles. 7 * 7 is 49.

73:08

And

73:11

2 to the power of 7

73:13

is 128.

73:15

Okay.

73:16

So, we can throw away the 28. Keep it

73:19

simple.

73:21

You're going to have 100 times what you

73:22

started with.

73:24

So, the 5,000 at 18 is going to be

73:26

500,000.

73:28

Okay.

73:30

At 19, if you put money away, that's

73:32

another 500,000.

73:34

20, you might have 10,000 you can put

73:37

in.

73:38

So, you can start seeing that over a

73:40

lifetime,

73:41

you know, you're going to be

73:44

having too much money.

73:47

As you might have been able to tell, I'm

73:49

absolutely fascinated by the psychology

73:52

behind high-performing sports teams. I

73:54

think it started with my love for Sir

73:55

Alex Ferguson as a Manchester United

73:57

fan. So, when I was told about a new

73:59

Netflix series that covers the rise of

74:01

the Dallas Cowboys, it immediately

74:03

piqued my interest. And this isn't

74:05

because I'm mad about American football.

74:07

I'm not. I don't even watch it. But I do

74:09

know about the Dallas Cowboys, and for a

74:10

lot of Texans, they're much more than a

74:12

sports team. I watched this series, and

74:15

it is absolutely

74:17

brilliant. It centers on Jerry Jones, an

74:19

oil businessman with no football

74:21

background, who bought the Cowboys in

74:23

the late '80s and transformed them into

74:25

the most valuable sports franchise in

74:27

the world. It's all about how one guy

74:29

assembled a powerhouse team in the 1990s

74:33

made up of legendary players and

74:34

coaches, and through fearless

74:36

decision-making led his team to three

74:38

Super Bowl victories. And I really

74:40

enjoyed it, and I think you might, too.

74:42

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74:45

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74:59

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75:59

You've been referred to as the the

76:00

Dhandho investor. And uh I've I've got a

76:03

book here which you wrote called

76:06

the Dhandho investor.

76:08

What what

76:10

What does this word Dhandho mean? And

76:12

why do they call you the Dhandho

76:13

investor?

76:14

Dhandho is actually a word from Gujarat,

76:17

which is on the on the western coast of

76:19

India, where Gandhi came from. They're

76:22

extremely astute business people. And

76:25

Dhandho,

76:26

if you translate it directly in

76:28

Gujarati,

76:30

it means business.

76:32

But it doesn't really mean business.

76:34

What it means is it's a way of doing

76:36

business

76:38

where

76:39

the downside is non-existent.

76:43

We already discussed how Mr. Branson

76:49

is a Dhandho investor.

76:51

He had no downside.

76:53

Uh

76:53

Mr. Gates was a Dhandho investor. He had

76:56

no downside. Mr. Walton was a Dhandho

76:58

investor. They had no downside. So, all

77:00

of these people embarked on businesses,

77:03

built huge fortunes

77:05

without taking risk. And so, the Dhandho

77:09

investor was written from the

77:10

perspective of

77:12

how can we minimize risk

77:16

while keeping the returns intact. You

77:18

use this example of the Patels. Mhm.

77:21

What is What is that story? The Patels

77:24

uh

77:25

went to Uganda

77:28

more than 100 years ago, maybe close to

77:30

130 years ago. It was a family? It's a

77:34

ethnic group in India.

77:36

>> And so, this ethnic group came to Uganda

77:39

to build the railroad.

77:41

And

77:43

but they're very savvy business people.

77:46

And

77:48

over the course of the last 100 odd

77:51

years, uh when they were in Uganda,

77:54

through their Dhandho methods of doing

77:56

business, they became very successful

77:59

entrepreneurs.

78:00

And they controlled large parts of the

78:03

Ugandan economy. And Idi Amin came to

78:07

power in Uganda in the 1970s.

78:10

And he said Africa is for Africans.

78:14

So, what he did is he threw all the

78:16

Patels out.

78:18

And he nationalized all their assets.

78:21

So, now the Patels

78:24

were stateless.

78:26

The US took them in.

78:28

The UK took some in. Canada took some of

78:30

them in.

78:32

And when they landed in the US, they

78:33

basically really didn't have any skills

78:37

that would allow them to get good jobs,

78:39

white-collar jobs in the US.

78:42

And

78:44

what a few of them started to do was

78:47

they realized

78:49

that if they bought a motel

78:52

a small 10 or 20 room motel

78:56

uh the family could live in one or two

78:57

of the rooms and

79:00

they could use the money they got out

79:02

and get a bank loan.

79:05

And run the motel. Now, motels are very

79:08

labor-intensive businesses. So, what

79:10

they did is when a Patel took over a

79:11

motel

79:13

they fired all the staff.

79:15

And the family took over all the jobs,

79:18

you know, the cleaning and front desk

79:20

and everything else, right?

79:22

And the Patels are vegetarians

79:26

and they have very they live they live a

79:28

very simple life. So,

79:31

when a Patel took over a motel in an

79:33

area, what they were able to do is they

79:36

were able to undercut the prices

79:39

of all the other motels in the area

79:40

because they have no labor.

79:43

They have no payroll, they have no

79:44

workers' comp, none of those things.

79:46

And so, they were if everyone else is

79:48

charging $25 a night, they're charging,

79:50

you know, 19 a night. So, their

79:52

occupancy was higher than everyone else.

79:55

And they saved their money and then what

79:58

they would do is buy the next motel.

80:01

Send the nephew to run it.

80:03

And then buy the next motel.

80:05

And this started happening in the early

80:07

'70s and when you fast forward to today

80:11

80% of all the motels in the US

80:16

are under Patel ownership.

80:18

80%. So,

80:21

the Patels make up

80:23

.1%

80:26

of the US population.

80:29

Indians make up about

80:31

little over 1%. Maybe 1.2, 1.3%.

80:35

Just 1/10 of that is the Patels. And

80:37

this 0.1% population

80:40

is controlling 80% of the motels in the

80:44

country.

80:45

And um

80:48

it's because of the Dhandho way.

80:51

So, if I want to steal from the Dhandho

80:53

way, you told me it's good to be a

80:54

copier.

80:55

Um what are the principles of the

80:57

Dhandho way that I need to be thinking

80:58

about? Cuz I think there was

81:01

Was there nine? Yeah, there was nine

81:03

principles in total in the book.

81:05

>> Well, the most important one is heads I

81:08

win,

81:09

tails I don't lose much.

81:13

Everything we discussed today, Stephen,

81:16

is heads I win, tails I don't lose much.

81:19

When I started my business,

81:22

when Bill Gates started, when Sam Walton

81:24

started, and when Richard Branson

81:26

started,

81:27

that was the formula.

81:30

If they won, they would win big. And if

81:33

they lost, they'd lose nothing.

81:35

So, everything has to be in business

81:39

about risk reduction.

81:41

Everything has to be about free lunches.

81:43

We love free lunches. Okay, so we always

81:47

have to think about how do we get this

81:49

done

81:51

without capital, without risk, free

81:53

lunches.

81:55

Do you think there's an opportunity for

81:56

people, cuz everybody's at the moment

81:57

thinking about AI and technology and

82:00

these like really advanced um

82:02

new innovations as an opportunity, but

82:05

does that create an opportunity in the

82:06

boring?

82:08

In the motel? In the laundry mat?

82:12

Yeah, so, you know, the reality is so

82:15

entrepreneurship is not studied much in

82:18

business schools because there's nobody

82:20

going to give you a consulting project

82:21

for

82:22

studying entrepreneurs.

82:24

If we really study startups

82:27

in the US or actually anywhere in the

82:29

world,

82:30

99.99%

82:33

of startups

82:34

are non-venture backed.

82:36

What What does that mean? What I What I

82:38

mean by that is those are your

82:40

laundromat, your Chinese restaurant,

82:43

your

82:45

you know, eBay seller,

82:47

whatever, Amazon seller, so on, right?

82:49

The small businesses.

82:51

None of those companies were

82:54

formed because of venture capital. So,

82:56

the media focuses on all the venture

82:59

capital-led businesses.

83:02

And so, people think that oh, if I have

83:03

to do a startup, I got to do something

83:06

in technology.

83:07

Well, that's like 1/10 of 1% or less.

83:10

You can ignore it. You don't need to

83:12

really worry about it.

83:14

Uh

83:15

the important thing

83:17

is to be an observer

83:20

and to look at uh what what uh my dad

83:24

would call offering gaps.

83:26

So, let me explain an offering gap,

83:28

right? So,

83:30

let's say

83:32

there's a town We Let's call it town A.

83:35

Town A,

83:37

there's a barber shop in town A.

83:39

Okay, and the barber's

83:41

one of many barbers doing well, etc.

83:44

There's another town about 30 miles

83:46

away, town B, which also has barbers.

83:49

They're also doing fine.

83:51

There's a new township coming up in the

83:53

middle of these two towns called town C.

83:57

Town C doesn't have much of a

83:59

population, but it's growing fast.

84:02

So, the barber in town A goes to see

84:05

what the all the hoopla about town C is

84:07

all about. So, he makes a takes a trip

84:10

there, sees that there's some increase

84:12

in population, people are moving in, and

84:13

he notices

84:15

there's no barber shops.

84:17

Why would there be any barber shop?

84:18

Because it's brand new, right?

84:21

So, he's thinking, how do I do this

84:23

without taking risk?"

84:25

And what he does is he rents a

84:29

subleases a small storefront,

84:32

buys some used barber equipment,

84:35

and then decides that one day a week

84:38

he's going to go into that town and cut

84:40

hair every Wednesday.

84:42

He puts up a note board saying, "I'm

84:44

available Wednesdays."

84:46

And

84:47

what happens is

84:49

people start coming in.

84:52

They come in because they have no

84:53

choice. If you don't go to this barber,

84:56

you're going to spend half an hour

84:57

driving to one of the other two towns.

84:59

Now, he normally charges 30 bucks for a

85:01

haircut.

85:03

But here, he doesn't need to charge 30

85:06

because there's an opportunity cost of

85:07

the time you're saving. So, he can

85:10

charge 45.

85:12

So,

85:13

he's charging 45 over here, and then

85:15

when he's in his own town, he's charging

85:17

30. Now, what he what he notices is

85:19

Wednesdays are filled up.

85:20

So, he says, "Tuesday and Wednesday."

85:23

Okay, and gradually what ends up

85:26

happening is that that business

85:29

is full-time,

85:31

and he's making 45 bucks an hour per

85:33

haircut.

85:35

But the nature of capitalism is more

85:38

barbers are going to show up.

85:41

So, the second barber comes in, the

85:43

third barber comes in. Eventually, the

85:46

haircut there is going to be 30 bucks.

85:48

It's going to neutralize. But in the

85:49

meanwhile,

85:50

he's doubled his business.

85:52

Right?

85:53

What risk did he take?

85:56

So,

85:57

going into town C was addressing an

86:00

opportunity gap.

86:03

When Howard Schultz started Starbucks,

86:07

he saw an offering gap.

86:09

He thought that what

86:11

Italians love about cafes

86:14

might be what Americans love, too.

86:17

Didn't exist, right?

86:19

And he went and did it. You know that

86:22

barber that moves into town C first and

86:24

they're really having a great time

86:25

because there's no competition.

86:27

One of your points when you're talking

86:28

about the Dandam method is this idea of

86:30

creating a durable moat. It's point four

86:33

of the nine. So So sometimes what

86:35

happens is

86:37

that

86:38

you start a business. Every business

86:40

starts off without a moat.

86:43

What is a moat?

86:46

We have a castle.

86:49

A knight in charge of the castle

86:52

to keep the invaders away. And one of

86:55

the ways to keep the invaders away is

86:57

you put a moat of water around the

86:59

castle.

87:00

So when you put a moat of water around

87:02

the castle, it makes it harder for

87:04

anyone to take the castle.

87:06

And a business with a moat around it is

87:09

a business that competitors

87:12

will have a difficult time take this

87:14

taking business away from. So what can

87:16

happen with our barber in town C?

87:19

Humans are creatures of habits.

87:22

We don't like to change our barber every

87:23

month.

87:25

We like the same barber.

87:26

So if he's competent and good,

87:29

what's going to end up happening is that

87:31

his client base will stay with him. What

87:34

about loyalty points? I was just struck

87:36

the other day when I was shopping in LA

87:37

at Erewhon, which is a supermarket here

87:39

in LA, and I had someone who'd

87:41

recommended to me on the plane, which

87:42

actually goes to your point about

87:43

actually give a great product cuz an

87:45

airline hostess on my flight over here

87:47

went, "Oh, you're you're on keto diet.

87:50

You need to go check out Erewhon." I got

87:51

to So that's the recommendation

87:53

>> 10x more powerful than any ad or

87:55

anything else they could run.

87:56

>> And I went there Yeah. when I landed cuz

87:58

I needed a supermarket and didn't know

87:59

the place. But then interestingly, what

88:01

I was at the checkout yesterday after my

88:02

second visit, the lady at the checkout

88:04

goes, "Hey, are you are you an Erewhon

88:05

member?" And I was like, "Erewhon

88:07

member?" And she was it does cost She

88:09

went She was honest. She went, "It costs

88:11

money, but here's what you get. She goes

88:13

on this order today, you would have got

88:14

10% off this entire order. It's

88:16

expensive that one. And she goes, and we

88:18

give you a drink every month. She listed

88:19

all the things off.

88:21

I signed up and bought the membership to

88:22

L1. I tell you now,

88:24

I'm not going anywhere else.

88:27

I don't know what it is, but now that

88:29

I'm a member and I have the app, I'm not

88:30

going anywhere else. Well, that's Now,

88:32

that's the hack that Amazon did, right?

88:35

With Prime.

88:37

And um

88:40

two or three years ago, I was uh I was

88:42

seated at dinner next to Bill Gates. You

88:45

know, my middle name is Forrest Gump.

88:47

These things happen once in a while.

88:49

And Bill is Bill is describing to me how

88:54

the business model of Costco

88:56

and the business model of Amazon is

88:58

illegal. Okay? So, I said, "Why is it

89:01

illegal?" He said,

89:03

"When you

89:04

When you put a membership fee,

89:07

what what you're doing to the consumer

89:09

is you're locking them in.

89:11

Mhm. Which means the consumer is no

89:13

longer going after the lowest price

89:17

because there is a distortion in their

89:18

behavior." Yeah. Okay? So, now the FTC

89:23

doesn't believe it's illegal, but Bill

89:24

Gates does. And I was just thinking,

89:26

"Well, that's because you're competitive

89:28

with Amazon." Mhm. You know? Yeah, yeah,

89:30

yeah.

89:31

That Prime thing with Amazon is super

89:33

smart.

89:33

>> Yeah, and and that was taken from

89:34

Costco.

89:36

Oh, okay. I get it.

89:37

>> But basically, yeah, the lock-in

89:39

lock-in is very powerful.

89:42

What one company I wanted to talk to you

89:43

about was Apple.

89:44

Because Apple I find is a really

89:46

interesting company. You You talked

89:48

about being a copycat, kind of arriving

89:50

later to the party with new things.

89:53

They've kind of been a story of both

89:55

sides of the equation. They've been

89:56

innovative, it seems, especially under

89:58

Steve Jobs. And more recently,

90:00

I mean, they were like copying other

90:02

people, but now I'm not even sure what

90:04

they are. Well, so Apple is a very

90:06

unusual company in that

90:09

everything emanated from one guy. Mhm.

90:12

Okay.

90:13

And that one guy has been gone for a

90:15

long time. And if you look at Apple,

90:19

basically nothing new has come out

90:22

since he left.

90:24

We don't have a Steve Jobs at Apple.

90:27

We

90:28

And and the same thing happened at

90:30

Disney.

90:31

You know, they had to buy Pixar

90:33

because there was no Disney anymore. Mr.

90:35

Disney was gone.

90:37

And so, Apple actually I I find

90:43

somewhat risky.

90:45

As an investment? Yes, because

90:48

if the form factor, so currently humans

90:51

walk around with a brick in their

90:53

pockets or in their hands.

90:56

At some point that form factor is going

90:57

to change. It may be integrated into

91:00

something we wear or some other more

91:03

ergonomic

91:05

situation.

91:07

That may or may not be Apple.

91:10

And in fact, more likely not to be

91:12

Apple. It's probably some guy in a

91:13

garage somewhere.

91:15

And so, if they are smart enough to

91:18

find the guy in the garage early enough

91:20

and buy them, they're okay.

91:23

And bring them in as the next Steve

91:24

Jobs, that's okay.

91:26

But

91:27

even there the odds are low.

91:29

What does this say to you about

91:30

founders?

91:33

The specialness of founders. Are they a

91:35

unique animal?

91:37

Or can you swap them out and still be

91:40

tremendously successful? Well, I would I

91:42

would say that

91:45

there's

91:46

there are a lot of elements of luck.

91:49

So, first of all, founders are all great

91:52

at what I call offering gaps, right?

91:53

They find something that the world

91:55

doesn't have, that needs, etc. and they

91:57

go after it.

91:59

Sometimes what happens with these

92:00

offering gaps is a moat gets built.

92:04

Right? Someone starts Visa, it becomes a

92:06

multi company or American Express and so

92:08

on. And and it

92:10

perseveres and scales. Like Apple with

92:13

their ecosystem, the closed ecosystem.

92:15

But

92:17

100% of businesses

92:20

eventually will go to zero.

92:23

And so

92:25

it very well could be that a business

92:27

could last for 50, 100, 200 years, 150

92:31

years.

92:32

Uh could last well past the founder's

92:34

lifetime.

92:36

Those are businesses which were built

92:38

with a lot of principles and lot of core

92:40

great core values. You know, the founder

92:43

of IKEA

92:45

every decision he took

92:47

was with a 500-year view.

92:50

How many businesses think with a

92:52

500-year view?

92:54

And

92:56

IKEA, you know, I was I was uh studying

92:58

IKEA. Some very remarkable things about

93:00

it. First of all

93:02

he never ever took debt.

93:05

Every single store they built, they

93:07

built out of retained earnings and cash.

93:09

He never took debt.

93:11

And I've studied business failure quite

93:12

a bit. The single biggest reason why

93:15

businesses fail is leverage.

93:18

They owe people money and they can't pay

93:20

it back and then they're gone.

93:22

So

93:24

IKEA has never taken debt.

93:26

If you never take debt as a retailer,

93:28

you're going to grow slower. All right?

93:30

You're going to keep

93:32

uh kind of bringing in the cash, but

93:34

it's a very solid foundation.

93:37

Because

93:39

it's it's on a rock solid balance sheet.

93:43

Mhm. And and such. And um

93:46

his second principle was

93:49

no two IKEA stores can be the same.

93:53

So, what he said is that whenever we are

93:55

opening a new IKEA store,

93:58

there has to be some innovation

94:01

that is going into that store

94:04

that does not exist in our previous

94:05

stores.

94:07

Because he says that if I don't keep

94:09

innovating,

94:12

I'm done.

94:13

And so if you don't notice it because we

94:15

think all the IKEA's are the same,

94:17

but actually if you study them and look

94:19

at when they were when they were built,

94:21

etc., you start seeing these

94:24

these incremental changes that they're

94:26

making. That's a really interesting idea

94:28

that I can implement

94:29

into everything that I do, which is just

94:31

make sure that every podcast I do,

94:33

there's one new experiment or innovation

94:35

or every piece of work you do, whatever

94:37

team you're in, is just to run out one

94:39

experiment and every

94:40

>> Absolutely. But you have to make it

94:41

measurable, right? Or else it's not a

94:43

experiment. So

94:45

And you also talk about making fewer big

94:47

infrequent bets.

94:49

Yes. Who who's that relevant for and in

94:51

what context? So

94:54

one of the things that Warren Buffett

94:55

says, he says that you got a punch card

94:59

which you can punch 20 times in your

95:01

lifetime.

95:02

And each time you buy a stock,

95:05

it's one punch that's gone. So what what

95:07

Warren is saying is

95:10

if there was a rule which said

95:12

that you cannot buy more than 20 stocks

95:15

in your whole life,

95:17

what would happen is you'd be very

95:19

thoughtful

95:21

about what you bought.

95:23

Okay, and chances are those decisions

95:26

might be good decisions because

95:28

uh you only have 19 left and then you

95:31

only have 18 left, etc.

95:33

So

95:37

in in venture investing,

95:40

a very small sliver of companies that

95:42

venture capitalists invest in

95:45

do well.

95:46

Right? There's a high

95:48

high burnout rate.

95:50

And if we look at the stock market,

95:53

4% of listed companies

95:57

generate 90% of the return.

96:00

So, most

96:02

companies that we may think about

96:04

investing in

96:06

are likely not to do well

96:08

for us. It's a 96% odds

96:12

that that's why the index is so

96:14

important. Is when you buy the index,

96:18

you bought that 4%.

96:20

And if you go pick stocks,

96:24

you have one in 25 chance of getting it

96:27

one of those 4%. You said earlier the

96:30

punch card analogy of 20 things in the

96:32

punch card. You got to pick 20 in your

96:33

life. If you only had three of three to

96:35

five things that you you would bet or

96:37

back now,

96:39

which I think is actually kind of what

96:40

you do, what would those things be?

96:43

Well, I mean, uh so

96:46

I'm trying to resist going to specific

96:50

big names.

96:50

>> Yeah. Because I think that would hurt

96:52

people more than help people. Okay, I

96:54

mean, it's fair. What I

96:56

would prefer that people do is focus on

97:00

the other two variables, which is

97:02

the amount you're saving and the length

97:05

of the runway and focus on the index.

97:08

So, I I I think that it's it's kind of

97:11

like saying, I want to be a great AI

97:14

developer because it's the way it will

97:18

to be a great AI developer is going to

97:20

take time.

97:21

It does the nature of the situation.

97:23

What do you think about these people

97:24

that day trade? Cuz so many young

97:26

people, specifically men, are being

97:28

sucked in by these adverts that you can

97:30

day trade your way to wealth. It's not

97:32

good.

97:34

I think I think it's uh

97:37

the broker's going to make all the

97:38

money.

97:39

Robinhood will do well.

97:42

Not you.

97:43

Do you think anyone can make loads of

97:44

money as a long-term day trader?

97:47

I look at it this way,

97:49

if you study the

97:51

Forbes 400, the 400 richest people in

97:54

the in the in the world actually,

97:58

I don't see any day traders in there.

98:03

One of the last things I want to speak

98:04

to you about is this idea of um

98:07

circling the wagons. Yes. What does

98:10

circling the wagons mean?

98:12

Warren Buffett

98:14

um said that over um

98:18

50-year

98:20

period of running Berkshire Hathaway,

98:23

he's made hundreds of investments.

98:27

And only 12

98:31

have moved the needle for Berkshire

98:32

Hathaway.

98:34

So,

98:35

it's the same three or four percent rule

98:38

where

98:39

if we say that Warren made

98:43

300 investments, he probably made more

98:45

than 300, but let's say he made 300

98:47

decisions.

98:49

Only 12

98:51

have resulted in

98:54

what we see as Berkshire Hathaway today.

98:56

And the important thing was not

99:00

the buy decision on those 12.

99:04

The important thing was never selling

99:06

them.

99:07

So,

99:09

circle the wagons is a term that comes

99:12

from

99:14

the 19th century when these pioneers

99:17

were moving west, the wagon trails

99:19

moving west,

99:21

and the native Indians would attack or

99:25

bandits would attack these wagon trails.

99:28

So, what they would do is they would put

99:31

themselves in a circle. Mhm. They would

99:33

circle the wagons, then defend that

99:37

circle as best they could with their

99:39

guns and so on. But the wagons being

99:41

circled was the best possible possible

99:44

way of trying to face off that attack.

99:48

So,

99:49

in effect, they circle the wagons around

99:51

the Crown Jewels. So, when I'm talking

99:53

about circle the wagons, what I'm saying

99:54

is that

99:56

in a lifetime of investing,

99:58

there are very few times when you're

100:00

going to actually have

100:02

a huge multibagger. What's that? A big

100:05

big winner.

100:06

You know, something that goes up 10x,

100:08

50x, 100x.

100:10

And what you want to do is you want to

100:14

effectively circle the wagons around

100:17

that idea, so it doesn't get sold.

100:21

So,

100:22

we are not going to know

100:25

before we invest

100:27

whether something is going to be a

100:28

multibagger or not.

100:30

But, we may figure it out after we own

100:33

it. Mhm. So,

100:35

after we we're only going to know a

100:37

business after we own it. We're not

100:39

going to know it before we own it. After

100:40

we own it,

100:41

we may understand the business well

100:43

enough to know that this is a great

100:44

business. And when we figure out it's a

100:46

great business,

100:48

you don't want to sell that.

100:50

When I meet people like you, I I'm

100:53

always so inspired because we spend a

100:54

lot of time thinking about the wins, the

100:56

great decisions. We've talked about

100:57

that. I've shown you the graph of your

100:58

great decisions. What is the worst ever

101:00

decision you made in terms of financial

101:01

performance? Well, I've had so many

101:04

zeros.

101:06

I mean, uh Or the one that got away. I

101:08

mean, uh

101:09

Yeah. so there are there's mistakes of

101:12

commission,

101:13

which is uh

101:14

things going to zero.

101:16

And there's mistakes of omission. The

101:18

mistakes of omission are

101:21

far

101:23

um far worse.

101:25

Okay? So, the biggest mistakes I have

101:28

made aren't the ones that have gone to

101:29

zero.

101:30

The biggest mistakes I've made are the

101:32

ones that I sold and I shouldn't have.

101:35

Where I should have circled the wagons

101:36

and I didn't.

101:38

And those have been very costly. Give me

101:40

one example.

101:42

Well, so of I think this was in about 13

101:44

years back, 2012. I invested in uh

101:48

company called Fiat Chrysler

101:49

Automobiles.

101:51

Um

101:52

basically it was uh coming out of

101:54

bankruptcy after

101:56

the financial crisis. They'd gotten rid

101:58

of all that debt and everything and the

102:00

stock was very cheap. It was about 5 or

102:02

6 billion dollars. Uh

102:04

the you could buy the whole business.

102:06

One of the things I didn't pay too much

102:08

attention to at the time was that 80% of

102:10

Ferrari

102:12

was inside Fiat Chrysler.

102:14

And they owned Ferrari, 80% of it. And

102:19

um

102:20

but they had many other assets which are

102:21

like they had the RAM trucks and Jeep

102:24

and

102:25

Maserati and so on.

102:27

And

102:29

when I looked at the business, I thought

102:31

the business was worth many times the 5

102:33

or 6 billion.

102:35

Even ignoring Ferrari.

102:37

And I was right. So, in the end, I made

102:42

several times my money.

102:44

And in 2017 or 2018, they took Ferrari

102:47

public. So, they actually then listed

102:50

the company.

102:51

And

102:53

um

102:54

it looked like that they had captured

102:56

all the value and so I sold. I used to

103:00

own approximately

103:02

1% of Ferrari as part of that purchase

103:06

that I'd made.

103:08

So, 80% of Ferrari was in this 5

103:11

billion-dollar company. Ferrari now has

103:14

a market cap of almost 100 billion.

103:17

And I

103:20

would have about a billion more

103:23

if I had not done that stupid thing.

103:26

So, I I made a

103:28

couple of hundred million on this whole

103:29

thing, but it would have been a lot

103:32

more. And all I needed to do was just

103:34

not sell it.

103:35

Do you deal in crypto at all? Do you

103:37

invest?

103:38

It's outside my competence. I don't

103:40

understand it.

103:41

>> I was going to say, one of the things I

103:42

notice about you that's quite rare for

103:43

someone that deals in bees, billions, is

103:46

you have a smile on your face.

103:48

You seem like a really genuinely happy

103:49

person.

103:51

Well, what would be the point of the

103:53

bees without being happy? A lot of

103:55

people aren't, as you know. Well, then

103:57

they've lost their way somewhere.

104:00

I mean

104:01

on a daily basis, I specifically ask

104:05

myself, how do I want to spend today?

104:08

And I focus on spending it not with the

104:10

focus on maximizing money.

104:13

I focus it with maximizing what Monish

104:16

loves.

104:18

And that changes all the time, but

104:19

that's the way it is, you know. What is

104:20

that?

104:21

Well, currently it's golf.

104:24

Like one of the things I really

104:25

struggled with today

104:28

was there wasn't going to be any golf.

104:31

So, I said, it's either Steven or golf.

104:34

Should I go to Steven or should I go for

104:35

golf? I said, you know what? Give the

104:37

arms a rest.

104:41

Let's go meet Steven. I'm glad you did.

104:44

We have a Oh, you probably just answered

104:46

this question. We have a tradition where

104:47

the last guest leaves a question for the

104:48

next, not knowing who they're leaving it

104:49

for. And the question left for you is,

104:52

if you could go anywhere right now,

104:55

instantly, where would you go?

104:58

I'd go to the golf course. Thank you so

105:00

much. Oh, it's my pleasure.

105:01

>> everything that you do. It's so

105:03

incredibly important, and I now know why

105:04

you're why people love listening to you

105:06

and learning from you, and it's because

105:08

you have this most remarkable ability to

105:09

tell deeply engaging stories. Thank you

105:12

so much.

105:14

This has always blown my mind a little

105:15

bit. 53% of you that listen to this show

105:18

regularly haven't yet subscribed to this

105:20

show. So, could I ask you for a favor?

105:22

If you like this show and you like what

105:23

we do here and you want to support us,

105:25

the free, simple way that you can do

105:26

just that is by hitting the subscribe

105:28

button. And my commitment to you is if

105:30

you do that, then I'll do everything in

105:31

my power, me and my team, to make sure

105:33

that this show is better for you every

105:35

single week. We'll listen to your

105:36

feedback. We'll find the guests that you

105:38

want me to speak to. And we'll continue

105:40

to do what we do. Thank you so much.

Interactive Summary

The video features Mohnish Pabrai, an investor and entrepreneur, discussing his 'Dhandho' investment philosophy and various mental models for life and business. He emphasizes minimizing risk, the power of cloning successful business models, the importance of listening to customers, and the magic of compounding interest. Pabrai shares practical advice on entrepreneurship, highlighting that one should focus on creating value, testing ideas, and maintaining discipline, while also touching upon recruiting, integrity, and the 'giver' mindset for long-term success.

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