HomeVideos

From Data Overload to Data Impact with Ritavan

Now Playing

From Data Overload to Data Impact with Ritavan

Transcript

1696 segments

0:00

Hi everyone, it's Guy Spear here and I'm

0:03

joined for an uh updated edition to my

0:07

uh podcast with uh two two people,

0:10

Ritteran and Paris. Um I'll start with

0:14

Ritteran who's the subject of this

0:16

podcast. He's the guy who in a way uh

0:20

Paris and I are going to be interviewing

0:21

and asking questions. And so I don't

0:24

know how long ago this book arrives in

0:26

my desk and uh uh that's a book written

0:29

by Retavan and I'm a big fan of anyone

0:33

who writes a book. I think it's an

0:34

enormously difficult and challenge and

0:37

you put yourself out there and so uh as

0:39

I do I glanced through the book and

0:43

wrote a handwritten note to Rita saying

0:46

something like congratulations on

0:48

writing a book and the next thing I know

0:50

Retavan's writing back to me and he's

0:52

asking permission to post my handwritten

0:55

note on LinkedIn which I was had no

0:57

problem doing and so it created this

1:00

like cycle of um like like reciprocation

1:04

and love and all these things and I

1:05

haven't even met the guy. So, so that's

1:07

Rita. We'll get back to Retavan in a

1:09

second. And we have got Paris here.

1:12

Paris is in Pune right now. He's an

1:13

intern. The last time I saw him was at

1:16

the Burkshire Hathaway meeting a long

1:18

while ago. He knocked on our door and

1:20

dropped off a resume and made a very

1:22

very good impression on Shantel who

1:25

works with me. And Shantel

1:27

enthusiastically told me I need to pay

1:29

attention to Paris. And

1:31

at first I didn't but the more I paid

1:33

attention uh the more I realized what an

1:36

amazing asset I have in par having Paris

1:39

intern. So he's in Pune just going back

1:42

to Rivan I'm so so the first time I met

1:45

Retavan was about two weeks ago and um

1:48

you know I I couldn't quite place you.

1:50

So first of all I didn't realize that

1:52

Retavan was Indian. I didn't realize

1:54

that he'd studied at the econom superior

1:57

in Paris which is a big deal. Uh he now

2:00

lives in Munich so he's kind of like but

2:03

he's actually originally Indian and so

2:05

he's like part of this global tribe of

2:08

world travelers as is Paris who was born

2:11

in Switzerland. And so with that uh I'm

2:14

going to pause because I've said a lot

2:16

of things that both Paris and Retavan

2:19

will want to respond to. I'll let you

2:21

just say hello Ravan and then I'll let

2:23

Paris say hello. So uh why don't you

2:27

correct anything that I've said wrong,

2:29

respond say whatever you like to the

2:31

audience and then we'll go to Paris.

2:33

>> Oh thanks guy. I'll just add some depth.

2:36

Uh I read I think I read Richard Wiser

2:38

happier. I read your book. I read Manish

2:40

Pabra's book about 8 years ago and it

2:43

left such a deep impression and so the

2:45

first thing that occurred to me when my

2:47

book got when I got my first author

2:49

copies was just to send it over to you

2:51

and I never thought you'd respond. So,

2:53

uh yeah, it's really great to to be on a

2:55

podcast with you.

2:56

>> Yeah. So, one of the lessons I learned

2:59

from Tony Robbins amongst other people

3:02

was you get more of what you focus on.

3:05

So if you focus on the way people are

3:07

persecuting you, you'll get more

3:08

persecution. If you focus on people who

3:11

are sending you books, you'll get more

3:12

books sent to you. And it's kind of like

3:14

a just a weird way in which the world

3:16

works. And um I think in his seminars he

3:19

talks about how in driving if you just

3:23

look in in racing track type driving or

3:25

in um um conditions where it's a

3:28

slippery road if you just look where you

3:31

want to go. Don't know how it works but

3:34

you know it's it's important to you you

3:36

move towards what you focus on. So

3:38

that's just an example of that if you

3:40

like but um I'll stop and allow Paris to

3:43

say hello to the audience. Paris, pass

3:46

your message, I think is what they say

3:48

in uh in uh um in radios along the

3:52

airwaves when you're flying airplanes.

3:54

So uh any reactions? Hello.

3:58

>> Hi. Yeah. So I'm Paris. I actually

4:01

started listening to guys podcast

4:03

perhaps six sort of seven years ago. So

4:06

being on the podcast itself is uh pretty

4:09

wild for me right now. A bit about

4:12

myself perhaps. I've been interning with

4:14

Aquamarine for the past 3 months. I uh

4:17

had first gone to the Aquamarine office

4:20

back in 2023 when I was working in

4:22

Germany and then again in 2024. I think

4:24

that put a pretty good impression on uh

4:27

Shantel and the rest of the team which

4:30

uh finally allowed me to have an

4:32

internship in 2025. So it was a long

4:34

process but yeah I'm really looking

4:36

forward to the podcast. I uh read

4:38

Ravan's book. I really enjoyed it and I

4:41

made some uh notes. I liked a lot of the

4:43

ideas over there. So, I'm really looking

4:45

forward to this conversation.

4:46

>> Yeah. And I've read about half the book

4:49

and flipped through the rest and Paris

4:51

has read the whole book which is great.

4:53

But so, um uh well,

4:57

Rita, how does somebody and I'm going to

5:00

I'm going to so questions that you've

5:02

written down unless I want to really

5:04

steal them, I'm going to let Paris ask

5:06

them. So, I'm going to switch over to a

5:08

question from you coming up in a minute,

5:10

but just give us a sense of your life

5:13

story. How did you end up studying in

5:15

Paris at a elite school? How did you end

5:18

up in Germany? Where is home? What's

5:21

your background? Where have you worked?

5:24

>> Um, yeah, I think it's easier to connect

5:26

the dots looking back. So, it's a nice

5:28

question to start out with. Um yeah, I

5:31

was born and brought up on the southeast

5:33

coast of India in a small town called

5:35

Pondicherry in a relatively cosmopolitan

5:38

environment. Uh went to an alternative

5:40

school. Um and what that basically meant

5:43

is you essentially owned your education

5:45

as a teenager. So at around 15 uh you

5:48

got to pick exactly what you wanted to

5:50

study uh with which teacher you wanted

5:52

to study. And I think uh that perfectly

5:54

suited uh my personality and that

5:56

allowed me to explore widely but also uh

6:00

dig in deep um as and when I wanted. uh

6:04

and then then came the challenge of you

6:06

know what do you do for a formal

6:08

education because after the age of 21

6:10

this uh environment would you know kind

6:12

of end and um and so I started freaking

6:16

out a bit at about uh 18 19 uh and

6:20

started looking around reaching out to

6:22

people uh speaking with people and uh

6:26

and that that helped uh get a better

6:28

feel for formal education outside of you

6:31

know alternative schools And um and then

6:34

I decided to double down on mathematics

6:36

because I felt it would keep all doors

6:38

open because I wasn't really sure

6:40

exactly what I I wasn't convinced enough

6:42

to specialize into into anything. And um

6:46

and I ended up then um doing a couple of

6:49

internships and I think I prepped a lot.

6:53

I applied a lot and uh but I think at

6:56

the end it was still luck. I mean there

6:58

was no other explanation of how I got a

7:01

full scholarship to go and study at the

7:03

economy

7:05

uh which is a very elite uh French uh

7:08

math research institute and I was kind

7:10

of parachuted into their second year so

7:13

the first year of their masters

7:14

basically and it was super hot the first

7:17

semester was brutal I almost uh failed

7:20

it completely and then I didn't take I

7:24

took two weekends in a year I think and

7:26

just uh it was just an insane in but

7:28

very rewarding grind and I essentially

7:31

had to make up for two years of prep

7:33

school that um uh most most French you

7:36

know students or all French students or

7:38

classmates had gone through um and uh

7:42

and so that that's what that you know

7:43

once I scoped the problem correctly it

7:45

was all about you know putting my head

7:46

down and working through it and uh of

7:49

course you know didn't kind of reach the

7:50

exact same level but then it allowed me

7:53

to complete the first year get into a

7:55

second year specialization

7:58

which happened to be machine learning.

8:00

uh which was you know just when the AI

8:03

kind of one of the AI hype waves of that

8:06

time was taken taking off because Deep

8:08

Mind had built a an algorithm that beat

8:11

the one of the then Go uh world

8:13

champions and Go was always considered a

8:15

game that you know computers would

8:17

struggle at because chess you know is

8:19

kind of deterministic and you work

8:21

backwards on a decision tree and all of

8:23

that and so chess you know with Casper

8:26

with uh had already been sort of worked

8:29

on before and go was extremely exciting.

8:32

That's when I graduated. Um when the

8:34

financial crisis had really sort of

8:36

scarred me as a teenager, even though it

8:38

didn't affect me, but uh just seeing the

8:40

great financial crisis happening,

8:42

following it closely was something that

8:44

fascinated me. And so I ended up uh

8:46

doing a six-month internship at the end

8:49

of my masters at Sockzen at their global

8:51

headquarters in Paris working on market

8:53

risk models uh that were data driven

8:56

that were machine learning based and um

8:59

yeah and then Brexit happened. I thought

9:01

I'd go to a quant hedge fund and retire

9:03

in London. Uh and with Brexit that plan

9:06

was deleted before I could even get

9:08

started. And uh yeah, one thing led to

9:10

another. I uh it was quite scary as an

9:13

expert actually looking for a job at

9:14

that point. Um but then I got the best

9:17

opportunity uh at an American hedge fund

9:20

trading commodities in Berlin and so I

9:24

moved to Germany and I finally got to

9:26

speak German which I grew up speak uh

9:28

speaking in India with my aunt who was

9:30

German and um and yeah and then after

9:33

trading power I moved uh to a

9:36

consultancy and worked across a bunch of

9:39

sectors. um basically always around

9:43

creating value with data and um and then

9:49

uh I wrote you know Munich is home and

9:52

uh last year I kind of decided to write

9:54

this book based on a decade or so of

9:56

operating

9:58

um and uh and you know full of the scars

10:01

and you know the battle scars and the

10:02

the ups and downs of what works what

10:04

doesn't work and what kind of focus

10:06

matters

10:08

um so that's my story

10:10

It's a it's an amazing story and um uh

10:13

just just a few sort of like follow on

10:15

from that before I cold call you Paris

10:18

is um well first of all just a general

10:21

question why why does France have the

10:24

best mathematicians in the world uh yeah

10:27

why

10:29

>> so that's uh actually historically very

10:31

interesting because you had the

10:32

industrial revolution in in England and

10:35

then Germany industrialized later and

10:37

France somehow really do has dominated

10:39

mathematics for centuries and uh and I

10:42

think to a large extent I mean uh yes I

10:46

think uh the the grande call system had

10:49

just about started towards Louis the

10:51

14th or around that time before the

10:53

French revolution um but it's really

10:56

Napoleon I think who laid the foundation

10:58

because he himself was trained in

10:59

mathematics and sort of was very much a

11:02

first principles thinker uh in in all

11:05

his battles he would really even you

11:07

know as as a as a marshall as a as a

11:10

general, a marshall and you know later

11:12

on as emperor would really take the time

11:13

to understand the battlefield you know

11:16

do intel himself on the ground work from

11:19

you know work back from these first

11:20

principles and so I think he really

11:23

appreciated sort of a rigorous um

11:25

analytical approach to thinking and uh

11:28

and sort of led to this grande call

11:30

system which created a very sort of

11:33

elitist track for for any smart and

11:35

ambitious person and then you know that

11:37

builds a nice flywheel over Okay.

11:39

>> In fact, to to the degree to which when

11:42

I sort of glanced at pages of your book

11:44

and I saw that you'd studied

11:46

mathematics, I I don't know if you

11:48

remember in our call, I just assumed

11:50

you'd studied at the um uh uh a kalpoli

11:54

technique, but I guess there are

11:56

mathematicians that are good

11:58

mathematicians that don't study the poly

12:00

technique. A kalpoli technique is is a

12:03

is kind of a naval school in France. And

12:06

basically, you know, if if somebody had

12:09

they're called

12:12

if you if you're one of those anyway,

12:14

you kind of like everybody knows to kind

12:16

of make way for the you intellectually

12:18

type of deal. For me, a column

12:23

is more literary actually, but I didn't

12:25

even it was only you've I realized it

12:27

also has a maths uh division if you

12:30

like. And I'm sure that there are plenty

12:32

of famous mathematicians who've

12:34

graduated from the economy

12:36

super superior. Can you name one or two

12:38

just for fun? Um yeah I mean I mo most

12:42

field medalist recently like uh Vendelin

12:45

Vana and Sedri Vilani and all of them

12:48

are from the economy perior in in in

12:51

Paris Ryud and I was in the economy

12:54

superior used to be called Kashon now

12:56

it's called Paris but they're basically

12:58

three that are historically founded the

13:01

one in the center of Paris the one in

13:03

the outskirts of Paris and one in Leon

13:05

and now there's a new one in Ren

13:07

>> and they all have their specializ

13:09

izations. So the one in Paris in the

13:11

center of Paris is very much

13:13

theoretical. So a lot of literature,

13:14

philosophy, etc. and and pure math. The

13:17

one I went to was um a lot more, you

13:19

know, had the humanities, but also had

13:22

the natural sciences and the and

13:24

engineering sciences. And the one in

13:26

Leon is also pretty strong in physics

13:28

and and and applied math.

13:30

>> I think that I've seen the this the guy

13:32

Cedric lecture. He's just a a very

13:35

flamboyant, very very unusual figure.

13:38

They're like sort of eccentric to the

13:40

power of eccentric. But um I won't dwell

13:42

on that. Uh what I wanted to ask you for

13:45

just briefly, I mean you grew up in

13:47

Ponticher, which I didn't even realize

13:49

it's a bit like Goa but French. Goa

13:52

being Portuguese. And that and in in

13:55

English you have a very light but you

13:58

you can tell that you you speak with a

14:00

kind of an Indian accent. When you're

14:02

speaking French or German, how do you

14:04

sound? And how long into a conversation

14:07

with somebody in France or Germany do

14:08

they say where are you from? And and

14:11

then then if you say well actually Paris

14:13

or actually Berlin or actually Munich,

14:15

they say no, where are you really from?

14:17

>> Yeah. Um so the the funny story is I I

14:21

learned French in kindergarten. was from

14:23

the age of three uh speaking it in in

14:26

school um and also at home. And a funny

14:30

story like my kindergarten teacher was

14:32

uh was a uh was Indian but of uh but of

14:36

Iraqi Jewish origin. So it was really

14:38

insanely diverse like the the kind of uh

14:41

you know the kind of environment I grew

14:42

up in. Uh it was really nice and uh so

14:46

yeah my my accent in English is is very

14:49

Indian. My accent in French was pretty

14:51

Indian until I landed in Paris. And you

14:54

I'd read a a lot of the French literary

14:56

classics. Um and so you know I have my

14:58

Alexanduma and etc under my belt my jean

15:02

and I come with that uh vocabulary the

15:05

vocabulary of those times uh with a

15:07

thick Indian accent. So that was very

15:08

weird for people initially. And one of

15:11

my friends uh a very smart guy who's

15:13

just uh completed his PhD at Poly

15:15

Technique. He's uh now starting out as

15:17

an assistant professor. And what he told

15:19

me is uh look, you need to learn

15:21

Perisian because if you want to be

15:23

respected here on the street, you you

15:25

know, forget what do you know? Uh you

15:27

know, scrub that accent off, learn

15:29

slang, you know, learn vong, which is,

15:31

you know, where you where you invert

15:33

vowels and and syllables. and uh and he

15:36

gave me a playlist of um of French rap

15:39

and he and so for me it was really

15:41

putting on French rap and doing math

15:42

proofs for a year and that's and my

15:44

accent was gone. you need to share that

15:46

playlist of French rap because I want to

15:48

get into it. And interesting enough, I

15:51

So anyway, I want I don't want to dive

15:53

into my my personal stuff, but um uh so

15:57

so so um uh if you had to choose between

16:03

living exclusively

16:05

nine months in the year in either France

16:08

or Germany

16:10

because which would you choose? Um, I

16:14

So, the unfortunate thing is I haven't

16:16

seen all of Germany, but if I had to

16:17

choose between Paris and Munich, it

16:19

would be Munich. Uh, uh,

16:21

>> oh my god, are you serious?

16:24

>> Yeah, I'm a small town guy.

16:25

>> We'll make sure that we we delete that

16:27

from all the French crowd, you know.

16:28

That's amazing. That's that's quite a

16:30

statement.

16:32

>> Explain yourself.

16:34

>> Yeah, I think Paris is just too big.

16:36

Paris, London, they're just way too big.

16:37

I'm a small town guy. I I I like this

16:39

cosmopolitan vibe which I think Munich

16:41

has or I think Zurich would have too,

16:43

but it's not too big. I think that's

16:45

nice and it's very close to nature and

16:47

uh that suits me.

16:49

>> That's that's fascinating. So Paris, I

16:52

think I know what your first question is

16:54

going to be, but you can go anywhere you

16:55

like. So uh go ahead.

16:59

>> So um I'm actually very curious. What do

17:03

you think the first question would be?

17:05

>> I'm looking at your questions. So, so,

17:07

so Paris has got like he did a cheat

17:09

sheet for me cuz he's but I I just

17:12

thought it would end up being the first

17:14

question, but feel free.

17:16

>> Uh, no, actually, um, it was the third

17:18

question that I was thinking about, but

17:20

anyway.

17:20

>> No, go ahead because your So, so just

17:23

very briefly, um, I think I strongly

17:28

believe that curiosity

17:31

is much more than just your brain

17:33

leading you astray. It's it's an it's a

17:36

it's a it's a seeking for something that

17:38

is at the root. So so so go with your

17:42

curiosity not with what what you I

17:44

expect you to ask. So you know I could

17:47

have I could have constrained you. I

17:48

don't want to constrain you. Follow your

17:50

your curiosity Paris.

17:51

>> Fair enough. Um so I read the book. I

17:55

really enjoyed reading the book. I read

17:58

a lot of the examples that were in the

18:00

book. So data impact uh is the book

18:03

byan.

18:05

Do have a look at it on Amazon. I think

18:07

I'm allowed to say that already. But uh

18:10

um when I went through the book I really

18:14

liked a lot of the examples that you had

18:15

noted. So there were a lot of different

18:17

case studies from all across the world

18:19

and it's fairly unusual. So I had a

18:21

business education and uh I saw that you

18:23

you uh took up a lot of examples from

18:26

all over the world and at the end of the

18:28

book what surprised me the most was you

18:30

said that uh you wrote the book in six

18:33

weeks which for me was like oh wow. So

18:37

you probably had a lot of these ideas

18:40

banging around in your head that were

18:42

waiting to come out in written format

18:44

somewhere or the other. So what was uh

18:47

how long was the gestation period for

18:49

the book actually and what did it take

18:51

to write the book in 6 weeks?

18:54

>> That's that's a lovely question. So um

18:57

>> yeah I I think the gestation period were

19:00

was a decade like I said at least you

19:02

know as an adult uh you know a decade of

19:04

my adult life so far. Um and the six

19:07

weeks was you know I I joined a

19:10

community of uh useful bookw writers. So

19:12

these are non-fiction book writers, you

19:13

know, who who trying to go through their

19:15

first book. And the idea was to write

19:17

this book like a recommendable product,

19:19

right? So like you want it to be useful

19:21

because someone is being nice to you by,

19:24

you know, taking 90 minutes to read your

19:25

book, you want to give them stuff that's

19:27

useful and you want to package it in a

19:28

way that's easy to read, that's fun, and

19:30

that's useful, too. And uh and this is a

19:33

methodology that Rob Fitzpatrick kind

19:35

of, you know, pioneered. And what I

19:37

realized was a lot of these writers were

19:38

struggling. They're taking over a year.

19:40

Uh typically when I spoke with people

19:42

who had written books they had taken a

19:43

year or more. Many people take several

19:45

years and for me um once I had sort of

19:48

set my mind on it and I knew uh what

19:51

kind of book I wanted it to be then I

19:54

you know I just wanted to push myself as

19:55

hard as possible you know once you've

19:57

kind of scoped your race and you're

19:58

saying you know you're running a

19:59

marathon or a half marathon whatever and

20:01

that pain is there. I think the pain,

20:03

the frustration, the drive, the

20:04

learnings, the excitement, all of you

20:06

know all that emotion is there. So you

20:08

just want to compress it and then just

20:09

let it out. And uh and so you know once

20:12

I had this SLSOG framework, right, the

20:14

sixstep framework uh I knew that I could

20:16

take all the complex ideas and package

20:19

them in a way that's um that's co that's

20:21

coherent that's cogent and you know that

20:23

that can be read easily. And so I just

20:26

uh pushed it through um you know around

20:28

Christmas

20:29

>> um which wasing I have two follow

20:33

clarifying questions just for the

20:35

audience. So um first of all you talked

20:37

about a kind of a summer mastermind

20:39

group of people who are writing their

20:41

first book non first non-fiction book.

20:43

Can you can you explain a little bit

20:45

more about that and maybe even um name

20:48

the group and how somebody else who's

20:50

listening to this who wants to write a

20:51

book maybe can tap into that group?

20:54

>> Yeah um of course. So um the author is

20:57

Rob Fitzpatrick who's famous for writing

20:59

the mom test which is you know how do

21:00

you how do you get feedback on something

21:03

you've built because when you ask people

21:05

they will always say something nice and

21:07

uh and then he wrote another book on how

21:09

to run effective workshops and then his

21:12

most recent book is how to write useful

21:13

books and and I like his approach

21:16

because it's a you know he really work

21:17

back he works backwards from anything

21:20

being value delivered right and um and

21:24

So he then built a community uh where

21:27

people who want to write a book could

21:28

join and he built a little video course

21:30

which helped speed up because um I think

21:33

writing a book is is of course the the

21:36

ideas the packaging the mental part the

21:38

feedback rounds that you want to do with

21:40

bet with beta readers. So that's all the

21:42

um let's say the the purely intellectual

21:45

part. I think the emotional part is

21:47

brutal. Like I remember I would wake up

21:49

every morning with massive imposter

21:51

syndrome telling myself you know who the

21:53

hell do I think I am? who am I to ever

21:55

write a book and have anything

21:56

meaningful to say to the world and and

21:58

so I think just being part of this group

22:00

uh joining the calls you know once or

22:02

one or two times a week let's just go to

22:04

useful books just Google useful books

22:06

Rob Fitzpatrick you'll find the

22:08

community you'll find other resources

22:10

he's done podcasts with authors uh who

22:12

speak about their journey and I think

22:14

just knowing that you know it's hard for

22:16

everyone that uh there is no shortcut

22:18

and that you know when you're trying to

22:20

do something new um the mamlian response

22:24

I think just evolutionarily is to tell

22:26

you you know is to to to get the alarm

22:29

lights going and to and to tell you

22:31

don't do this. Um, and so that that was

22:33

emotionally very hard. And so that's why

22:35

the the first, you know, uh, validation

22:38

from people I looked up to was so

22:40

important and was so uh, cathartic of

22:42

sorts. Even if it was just a sentence,

22:44

you know, uh two sentences, that's just

22:47

uh and to anyone listening, I think any,

22:49

you know, every review you write, every

22:51

feedback you give is something for the

22:52

for the author, the creator, something

22:54

that's just very nourishing because it's

22:56

almost like, you know, you've given a

22:57

part of yourself out there. Uh which is

22:59

very uncomfortable, but then, you know,

23:01

you're really happy when when people

23:03

find it useful.

23:04

>> And so I actually, Paris, I'm going to

23:06

go to you for for a question. So we'll

23:08

give Ritan a little bit of a break. And

23:11

I mean the the you know I've not I I've

23:13

read the first three or four chapters

23:16

and like you I was so so you know you

23:20

have Amazon as an example you have

23:22

Netflix and as an example in the book

23:24

and then and then you have Flipkart as

23:27

an example and then and then Retavan's

23:29

talking about Napoleon and especially

23:32

for example Napoleon which I know less

23:33

about and what Rivan said no I mean I

23:36

didn't really I just think thought of

23:38

Napoleon as a very good commander

23:40

and a bright guy from Corsica who would

23:44

have never made it through in Austria in

23:48

Russia because there was a sort of a

23:49

class system there worse than any any

23:52

cast system you have in India. But now I

23:55

want to like learn more about this whole

23:57

idea about Napoleon and and um first

24:00

principles thinking. But but Paris in

24:03

addition to those were there any other

24:05

case studies or sort of global thinker

24:07

type sort of examples of the book that

24:10

strike you struck you either in addition

24:12

to those or maybe you want to riff on

24:14

the ones I've already mentioned.

24:17

>> So the there are others but just on

24:20

Napoleon for a second it was actually

24:22

quite interesting. There was one section

24:25

of the book that talked about

24:26

communication and communicating very

24:29

clearly. So a story that stuck with me

24:33

was Napoleon would keep a old illiterate

24:36

uh soldier around him and whenever there

24:39

were to be new instructions to be issued

24:41

or uh new new and Ravan probably is

24:44

going to tell the story better than I do

24:46

but uh whenever there were orders to be

24:48

issued they would first tell it to the

24:50

old illiterate man they'd read it out

24:53

for him and then ask him to explain it

24:55

and if he was able to explain it then

24:57

the orders were a go otherwise they had

24:59

to be rewritten. because then nobody

25:01

could understand it. So I thought that

25:03

was a very useful way of looking at

25:06

communicating in which you have to

25:07

figure out if uh you can um understand

25:11

the world. But other than that there

25:13

were a couple of other businesses that I

25:16

thought were or few others that were

25:18

very interesting. So one was uh Etch UK

25:20

24. It's an insurer based out of

25:23

Germany. I didn't know about this story

25:25

despite having lived there for a couple

25:27

of years. Then uh there was an example

25:30

from uh um India which was Bajage

25:33

Finance and I know about Bajage

25:37

Finance's domination of this uh

25:39

non-banking financial lending space uh

25:42

uh in India but I didn't know about

25:44

their story very well which uh yeah I

25:47

mean it was very interesting to learn

25:49

about how they grew over the past 15

25:52

years and the last one was wise. So I've

25:54

been a very proud wise customer and uh I

25:59

didn't know their story as deeply asan

26:03

provided in data impact

26:05

>> and I'm going to go so ritan thank you

26:08

for those and I haven't I hadn't come to

26:10

those yet. Uh the question that I

26:12

thought Paris would start with but now

26:14

I'm going to ask is many people uh uh

26:18

are curious about business are smart

26:20

enough to do the kind of analysis and

26:24

thoughtfulness that you do but you

26:26

decided to write a book did you first of

26:29

all did you pick up Robert Fitzpatrick's

26:33

book and then decide to write a book or

26:35

were so

26:37

those of you who listening Rita just

26:39

shook his head So tell us about the

26:41

process by which you came to decide that

26:45

you wanted to write a book if or you can

26:48

just throw that question away and

26:50

respond to something that Paris said.

26:51

It's it's your choice really.

26:53

>> No, it's a very important question I

26:55

think. So for me if you know if if you

26:57

zoom out the book is basically a

27:00

productized

27:01

uh manner in which I can communicate

27:05

something useful to someone without any

27:08

additional investment of my time and as

27:11

I saw you know I would meet people and

27:13

we would have the same discussions and I

27:15

would end up saying the same things uh

27:18

of course without the rigor and the

27:20

structure that comes from writing a

27:21

book. So it was more free flowing

27:22

conversation and and then the

27:25

realization was you know I need to put

27:27

it I put I need to go through the pain

27:30

and the effort of kind of building it

27:32

into a product and uh to be fair you

27:35

know a book is a Gutenberg time product

27:36

right this is not uh it's not the most

27:39

uh it's not the most personalized the

27:42

most digital and the most advanced way

27:43

to communicate so I'm trying to now uh

27:46

flesh that out and provide other

27:48

resources to readers uh you know whether

27:51

it's in in the form of short email

27:52

courses or video courses or whatever. Uh

27:55

because as an author it's just

27:56

impossible to put everything into the

27:58

book because it would make it

27:59

unreadable. So there's a lot of

28:00

trade-offs around how you structure and

28:03

that is where Rob Fitzpatrick's book and

28:04

the methodology and this thinking of a

28:06

book as a product um that serves a

28:09

certain purpose. I think all of that

28:10

thinking flows in once you know why and

28:13

once you've decided uh why you want to

28:15

write a book. Uh just to be clear and I

28:19

I would imagine and if so for the

28:23

audience just you know so um I actually

28:26

got on the phone with Paras with Retavan

28:29

two weeks ago because I discovered that

28:31

he'd been in energy trading and I

28:33

realized that he could teach me

28:34

something about the energy trading

28:36

business and so we actually in a way um

28:39

met Rivan and did a vertical deep dive

28:43

into the energy trading business and

28:44

learned an awful lot about it which I'm

28:47

still uh extremely grateful for but uh

28:50

but I would imagine that that book is a

28:52

kind of an introduction to a consulting

28:55

business but and we h I have a rule

28:57

around me that that I don't want people

28:59

to sell from the stage so to speak but

29:01

now I'm but you are allowed to talk

29:03

about your business model now that I'm

29:05

asking you directly about it. So

29:08

is is the is the goal to educate sell

29:11

books and courses or is the goal to sell

29:13

consulting business? what is the product

29:15

actually other than the book?

29:18

>> So the short answer is I'm I'm figuring

29:20

it out as I'm doing it. But I think the

29:23

mission I've set myself is to really

29:26

drive datadriven value creation for

29:30

legacy businesses or businesses in

29:32

legacy sectors. Let me just uh kind of

29:35

you know unpack that a bit. So uh what

29:38

we've seen over um the last decades is

29:41

you know the move from big mainframes

29:43

that were you know in in uh that were

29:45

essentially uh in the in the domain of

29:48

companies to uh PCs etc. And that's the

29:51

digital revolution and then now you know

29:53

we're seeing more and more datadriven

29:55

algorithms. Uh let's just use the

29:57

umbrella term AI even though it's not

29:59

very rigorous but uh just so that you

30:01

know everyone kind of has a feel for

30:03

what it means. Um and uh and but what

30:07

what what's been happening is that

30:09

legacy businesses so you know

30:11

traditionally non-software businesses

30:13

looking at manufacturing industrials uh

30:16

real estate insurance etc. their margins

30:19

have been shrinking and what's happened

30:21

is in the name of being you know at the

30:24

forefront of technology it's all been

30:26

about buying tooling about you know

30:28

upgrading infrastructure etc uh

30:30

computing infrastructure you know

30:32

storage and other infrastructure and so

30:34

they've essentially increased their

30:35

costs but most companies have really not

30:38

been able to generate value and this is

30:40

something I've seen time and again and

30:41

this is something that pains me uh in in

30:43

a very deep way and uh and I wanted to

30:46

change that And uh one challenge I see

30:49

is that you know when you're trying to

30:50

sell services too hard and it's easy to

30:53

do it today you know because you just uh

30:55

slap a bit of hype on top and then you

30:57

package you know and I have the

30:58

expertise and the the CV to do that uh

31:02

but but that's why I wrote the book also

31:04

a bit to draw a line and say look uh I

31:07

will only operate and do something if I

31:11

see it creating value not do it just

31:13

because someone's paying me to do

31:15

something. And there's a very

31:17

interesting insight from from Charlie

31:19

Monger's talk at UC um he was in um at

31:24

USC business school in California 1994

31:28

and it's around this excitement around

31:30

new technologies and most people think

31:32

you know when you when you have a new

31:33

technology off the shelf and you use it

31:36

you know it'll increase efficiency and

31:38

so you will be a better business and uh

31:40

he uses an example uh from when

31:43

Burkshire Hathaway owned textile mills

31:45

and someone ran into their office and

31:48

told Warren Buffett, "We have textile

31:50

mills that are 2x more efficient." And

31:52

anyone would think, "Oh, that's amazing.

31:54

You know, we should buy them straight

31:55

away and we will be a great business."

31:57

And Warren Buffett apparently said,

31:58

"Gee, if that's true, we're going to

32:00

have to exit this business." And I think

32:02

the deep realization here is that when

32:05

you have new tools, new technology tools

32:08

come in, even if there's a true increase

32:10

in efficiency, that efficiency gets

32:13

captured by the person selling the

32:15

tooling and that efficiency gets passed

32:17

on to the consumer because anyone can

32:18

buy that tool. And so as the business,

32:21

you know, trying to improve over time,

32:25

what you end up doing is essentially

32:26

just increasing your cost and becoming a

32:28

worse business. And I call this sort of

32:30

the entropy of commoditization, right?

32:32

And so you keep buying new technology,

32:34

you keep chasing efficiency and you end

32:36

up self-destructing and you also end up

32:40

being copypaste version. So like if you

32:42

know just the word utility in the energy

32:44

sector tells you that it's copy paste

32:46

that's already been commoditized, right?

32:47

Right. And then you have someone like in

32:48

an Octopus Energy that comes around and

32:50

says, "No, we're like, you know, this is

32:52

a completely unique concept and there is

32:55

no, you know, there's absolutely no way

32:57

you could compare price compare them

32:59

against someone." And if you think about

33:01

the best companies, uh, brand

33:03

>> Sorry, I'm going to I'm going to pause

33:04

you because you you you mentioned the

33:05

name of a company and now you have to

33:06

explain it. So you you used an a um

33:11

example that is clear in your head and

33:12

nobody else's. And so everybody's

33:15

saying, "What is octopus?" And so now

33:17

you're going to explain Rod's octopus as

33:19

opposed to a normal utility.

33:20

>> Yeah,

33:21

>> I don't know myself. So

33:23

>> I do very briefly. I mean, so the idea

33:25

is, you know, the uh just energy markets

33:28

101, you know, it's a B2B market, etc.

33:30

And then the as a consumer, you have

33:32

some kind of utility that intermediates

33:34

between you and the energy market,

33:36

right? And what octopus does is that

33:39

they they incentivize you to you know

33:42

modify and match your consumption based

33:44

on the price signal on the wholesale

33:46

market. And so it essentially passes on

33:49

the opportunity of making money to you

33:52

directly. And that's very unique you

33:54

know like anyone could have done it in

33:56

theory. I think the technology was there

33:58

right for long enough. uh but it just

34:01

takes a certain level of clarity of

34:03

vision and of value you're delivering to

34:05

your customer then to frame the problem

34:07

like this to build a business around it

34:09

and to actually deliver that value and

34:12

the the case I'm trying to make in the

34:14

book is look this excitement around data

34:16

AI whatever is not about buying

34:18

technology off the shelf right and just

34:21

trying to plug it into your business or

34:22

to drive efficiency the point is sharpen

34:26

your val like what is your core value

34:27

proposition to your customer and I use

34:29

the word value because the listeners are

34:32

value you know investors. So the value

34:34

investing community is obsessed with

34:36

value but also the product tech product

34:39

development community understands the

34:40

notion of value and what I try to do is

34:42

marry these two uh plus a smattering of

34:44

military thinking and techniques. uh but

34:47

the idea is really you know take your

34:48

core value proposition and use data to

34:51

sharpen that right to counterposition to

34:53

other players in the market based on

34:55

your unique assets right your your

34:58

unfair non-digital advantages so I use

35:00

Walmart as an example right you can

35:02

either try to compete with Amazon which

35:04

doesn't have any physical stores or you

35:06

can say look we are special we are

35:08

Walmart precisely because we have stores

35:11

we don't just understand your needs

35:12

based on your online shopping behavior

35:14

which you can go and you know shop on

35:16

Walmart.com, but we also understand you

35:18

based on how you shop in our physical

35:21

stores. And so you want to take your

35:23

unique your circle of competence

35:25

basically, right? You want to double

35:26

down on that using data, right? And then

35:29

counterposition based on that to build

35:31

your moat and also sort of essentially

35:34

to, you know, to monopolize in a good

35:36

way the mind of your user of your

35:38

customer because you know there's just

35:40

so much out there today. If you want to

35:42

stand out, you need to really have a

35:45

unique, you know, even emotionally

35:47

inspiring value proposition. And data

35:49

allows you to do that. But data at the

35:51

service of this mission is what's going

35:53

to help you get there. Uh, right. Just

35:56

upgrading to, you know, getting a new uh

35:58

moving to the cloud or buying a new CRM

36:00

system or a new ERP system is not going

36:02

to do that.

36:03

>> Uh, those might be components to, you

36:05

know, to actually execute on it, right?

36:07

But unless you have that clarity of of

36:09

vision and and and and strategy, you

36:12

will, you know, it's all going to be

36:13

wasted money.

36:14

>> So, I'm going to riff on that a little

36:15

bit if I may. So, first of all, another

36:18

story that Warren Buffett's told is of

36:20

the department store business where the

36:23

one department store gets an elevator

36:25

and the other store needs to get it

36:27

right away. There's no choice. Or the

36:29

one store invests in air conditioning

36:31

and the other store needs to get invest

36:33

in air conditioning. And I'll uh segue

36:36

from that to something that I used to do

36:37

which I've more or less stopped doing

36:39

which is great that David our CFO and

36:44

you know you could you could call him

36:45

our chief chief technology officer now

36:48

um he used to joke that any any software

36:52

that um uh that was available for a

36:56

business like ours to use. I'd already

36:59

used the corporate email to try out the

37:02

free version of the software and he said

37:03

that he hasn't come across and that that

37:06

in a sense is on a very small scale in a

37:08

very small uh for a very small business

37:11

me playing with software playing with

37:14

data uh playing with signing up to cloud

37:17

services of one kind or another uh an

37:21

expression from Hebrew I like is full

37:23

full gas and neutral you know so I'm

37:25

doing all those things trying all this

37:27

trying all those things out, but but

37:30

nothing's really changing the business

37:32

at all. I mean, I'm having fun. You

37:34

actually wrote it in the book somewhere.

37:35

If you want to do it as a hobby, feel

37:37

free, but don't don't convince yourself

37:39

that you're doing something useful for

37:41

your clients and for your business that

37:42

actually I mean, this is fun to discuss

37:44

and there's nothing I don't think

37:46

there's anything that that we can't that

37:48

I'm wrong in not sharing here is that so

37:53

um Shantel comes along who's a member of

37:56

our team. So I had a Salesforce system

37:59

but she starts really using it to uh

38:02

deliver value to uh either clients,

38:06

potential clients um uh you know people

38:09

that we've been doing due diligence

38:10

with. So very briefly because I'm just

38:14

connecting dots in my head as I've read

38:16

a bit bits of your book and I'm hearing

38:18

you um uh uh Jeff Bezos this famous

38:23

expression that in in business focus on

38:26

what is not changing don't focus on what

38:28

is changing and then at the same time

38:30

something that I figured out from the

38:32

reciprocation Robert Chelini stuff and

38:35

but I really sort of scaled up you in

38:38

one of the early chapters talk about you

38:41

leverage your non-digital assets. And I

38:43

think that I was doing it at first.

38:45

Shantel picked up on it. One of the

38:47

non-digital assets that we have here is

38:50

just that we care more and that we

38:52

humans and we're willing to go the extra

38:55

mile to make person who has helped us

38:58

feel better, feel good. So, you know, I

39:00

I spend every day writing,

39:03

you know, sometimes it's half a dozen to

39:05

a dozen, sometimes it's one or two

39:08

personal notes to people and we're we're

39:10

blown away that even on an email. I'll

39:13

sometimes take a printed out email and

39:14

I'd write a personal note and they get

39:16

the and and you this whole reaction

39:20

interaction came from a personal note.

39:21

So that in a way is leveraging your

39:24

physical assets that um uh Shantel then

39:28

went and she she kind of is of a force

39:31

multiplier and scaled up. So I found

39:33

things in your book that that I kind of

39:36

reflect I think what you have been

39:39

saying right now. Um and I yeah I mean

39:43

you ran you mean that you can't just

39:45

change your um domain name toai and

39:48

everything will become better for you

39:50

right now you know

39:51

>> I could but I don't want to

39:53

>> but that but it's a very interesting

39:55

distinction and I'm going to I'm well

39:57

I'll I'll if you raise your hand Paris

39:59

you'll respond and if not Ravan will

40:02

respond but to say what actually am I

40:05

trying to deliver and then how can I use

40:08

either innate resources or data

40:10

resources that I can acquire to deliver

40:12

that rather than just playing with the

40:14

data and the data is there if you like

40:17

and you know use my Salesforce database

40:21

to deliver the thing that I define that

40:23

I want to deliver to whatever um focus

40:26

or or stakeholder group it is. It's a

40:29

slight adjustment in my thinking but

40:32

changes a lot how you go about it. I

40:34

don't know. Do you want to comment Paris

40:35

and give Rita a chance to No, he doesn't

40:38

want to comment. Do you want to respond

40:39

to that, Retavan?

40:41

>> Um, no. It's exactly what you're saying.

40:42

I think it's fun to experiment and try

40:45

out new things, but like I say, it's a

40:47

hobby and keep that a hobby. You know,

40:49

when you're trying to improve your

40:52

business, then you want to make sure

40:53

that you're sharpening the value

40:56

proposition to your the value delivered

40:57

to your customers, that's all that

40:59

matters, right? Everything else, any

41:01

kind of efficiency gain, like you know,

41:03

Charlie Mer's inside, that's all going

41:05

to get passed on. And if Warren Buffett

41:07

said, right, when someone gets an

41:08

elevator, you have to get an elevator.

41:10

That's a defensive strategy, right? You

41:12

cannot be the compounder over a decade

41:15

uh as a business if you install the

41:17

elevator. It's just a defensive tactic.

41:19

And so and so a lot of uh technological

41:22

tooling is very often just a defensive

41:24

tactic to stay up to date, but it's not

41:26

what's going to uh create the winners.

41:29

And I think that that distinction is

41:31

important. But so you know you you

41:34

clearly understand Netflix's business

41:36

quite well and you know so they had some

41:39

level of customer loyalty

41:42

uh in the um in the

41:45

mail posted mail delivery of um DVDs.

41:49

But then that transition to well the

41:52

transition to making their own content

41:56

um was clearly a kind of a I mean I

42:01

don't know the business probably as

42:02

better as well as you do but it was bet

42:04

the business kind of decision. So if it

42:07

if it succeeded it will succeed big but

42:10

you the whole business could have failed

42:11

as a result and so maybe it's

42:15

worthwhile. I mean,

42:19

how if you'd have been having a

42:21

conversation with Reed Hastings as he

42:23

contemplated this, how would your

42:25

framework fit into that? Maybe that's a

42:27

good way. Is that a good is that a good

42:30

question to ask you actually?

42:31

>> Yeah, I think we can leave perhaps the

42:33

specifics of Netflix per se and just

42:35

sort of abstract it out. You know, when

42:37

do you bet the business and how do you

42:38

bet the business? Uh especially when

42:40

there are these big pivotal

42:41

opportunities, right? because doing a 1%

42:44

2% you know fine-tuning here and there

42:46

is not going to make you compound and

42:47

win over a decade and I think the the

42:50

way I try to frame it is and this is

42:52

borrowed from you know from from

42:54

Monish's book which is think of it as an

42:56

asymmetric bet and then I add the

42:58

leveraged part leverage not in the

43:00

financial sense but in the datadriven

43:01

sense like how do you use data

43:03

specifically to get you know with a 20%

43:05

investment and 80% return um or impact

43:09

and I think um when you do these bet the

43:13

business um uh bets. You want to take a

43:17

step back and look at the entire

43:20

distribution of future, you know,

43:21

outcomes and then take the worst ones

43:24

and find some way to, you know, to to to

43:26

to put some kind of floor there. And

43:29

it's usually possible, right? And that's

43:30

how it's very difficult for me to give a

43:32

specific answer to a to this general

43:35

approach because it's very contextual,

43:36

right? So it really depends on where you

43:38

stand and you know how the it's it's

43:40

really battle by battle that you need to

43:42

fight this. uh but I think this

43:44

framework of looking at all future

43:46

scenarios kind of assigning some sort of

43:48

probability to them to get a feel for

43:50

you know what is less than more likely

43:52

and then trying to build mitigation

43:54

strategies for the worst worst cases and

43:57

then just executing with with complete

43:59

clarity intent and just hammering it

44:02

through I think is the way because you

44:03

know if you get into self-doubt like

44:05

also with the book right 6 weeks was you

44:07

know because you wake up every morning

44:08

with self-doubt and the moment you bet

44:10

your business on something you'll have

44:12

10x you know a,00 thousandx more

44:14

self-doubt and so I think thinking of it

44:16

as a leveraged asymmetric bet and that's

44:20

where data is leverage right so I think

44:21

what I try to also argue is data is not

44:23

something to be consumed data is not oil

44:25

you know it's not a commodity uh data is

44:27

leverage and so when you make these

44:29

leverage bets earlier in the industrial

44:31

paradigm you know you had opportunities

44:34

that were available in the industrial

44:36

paradigm in the digital paradigm you had

44:38

a new set of you know ways or or or

44:41

layers you could build in into such

44:43

asymmetric leverage bets and now in the

44:45

datadriven paradigm you can again build

44:46

in a whole bunch of other things and

44:49

once you understand sort of these three

44:50

paradigms then you can bet your business

44:53

even bigger even better you know and

44:55

then just keep compounding that and you

44:57

have to take those bets right if you

44:59

don't take those bets you will flatline

45:00

it's guaranteed you will you know there

45:02

is u

45:03

>> so I want to I I guess I am going to

45:05

personalize it and so one thing I heard

45:08

you say that strikes me as true even

45:11

though I don't know why it's true is

45:13

this idea that data is a commodity, data

45:16

is a new oil is not a good way to look

45:19

at data. But so so that strikes me as

45:23

true intuitively and I but I don't fully

45:26

understand it and I couldn't demonstrate

45:27

why that is the case. And then the next

45:30

thing you've said which is just

45:32

tantalizing to me but I haven't fully

45:35

understood it is you can use data as

45:38

leverage. So I know mechanical leverage

45:40

which is where the word comes from. Uh

45:42

we all know financial leverage and the

45:44

dangers of financial leverage. And now

45:47

you've introduced me to an idea called

45:50

date using data as leverage. And I'm

45:52

going to use an example that I think

45:54

gets to what you're talking about uh

45:56

which I think worked for a certain

45:58

period of time uh and and is less likely

46:01

to work now. And I I'm going to mention

46:03

somebody, John Miljavic, who is about to

46:06

have his Zurich project conference. And

46:09

I used to spend a lot of time with him.

46:10

He's got a um a community called Manual

46:13

of Ideas. And you know, he said

46:15

something like all I need is a 100,000

46:19

subscribers to my mail list mailing list

46:21

because if I have a 100,000 subscribers,

46:23

you know, I can get a thousand true fans

46:25

paying $1,000 a year from my community.

46:28

And that's a perfectly good way to live.

46:30

So you know the idea that 100 years ago

46:33

somebody could have well selling books

46:35

or having a book is a kind of a way to

46:37

do leverage. Email as a way to do

46:39

leverage but can you can you help me to

46:41

understand in more granular detail what

46:44

you mean by using data as leverage and

46:46

how it might apply to my business or any

46:49

other business?

46:51

>> Yeah. Um so yeah the I'm using the word

46:54

leverage but like you pointed out you're

46:56

right mechanical leverage is Archimedes

46:59

uh financial leverage and now data

47:01

leverage and why I use the word leverage

47:03

is because the idea is always with less

47:05

effort getting greater results right

47:06

that's that's what is common to all

47:08

three right now um when it comes to data

47:11

leverage I think I want to just

47:12

introduce two key ideas quickly to kind

47:15

of you know build this out rigorously so

47:18

uh the first idea is that I argue there

47:20

are three value creation paradigms.

47:22

There's the industrial paradigm, the

47:23

digital paradigm, the datadriven digital

47:25

paradigm. And they're characterized by,

47:27

you know, in the industrial paradigm,

47:29

replication costs are relatively

47:31

constant and personalization costs are

47:33

relatively constant, right? So, if I

47:35

make a coffee mug and I want to write

47:37

your name on it, uh or Paris's name uh

47:40

every time I have same the same cost to

47:43

produce the another cup and to

47:45

personalize it. In the digital paradigm,

47:47

you know, it gets much easier. Now

47:50

replication costs are essentially zero

47:51

right. So if I have a ebook I can you

47:54

know you can you need to create it once

47:55

and then you have essentially infinite

47:57

copies. Uh personalization costs remain

48:00

right they remain relatively constant.

48:01

If I want to write a personalized

48:03

chapter for every person right or write

48:05

a personalized section that looks at

48:08

their business all of that has uh has

48:10

has constant costs associated uh in the

48:13

datadriven digital paradigm. Now

48:14

personalization costs start going

48:16

towards zero because if I have enough

48:19

context, enough data and the right kind

48:21

of model, I can try to personalize

48:23

without any additional investment.

48:25

Right? And once these three paradigms

48:28

are are understood, now comes the

48:29

question, what does leverage mean in

48:31

this datadriven digital paradigm? And I

48:34

like to use a framework that was created

48:37

by someone in in you know in time

48:39

management. Uh the name is Elizabeth

48:42

Grace Saunders, right? So she initially

48:44

came up with this idea of you know how

48:46

do you allocate your time in a way that

48:48

you get the most leverage out of it and

48:50

then Shrea Toshi who's a thinker in tech

48:53

product sort of applied this uh to tech

48:56

product development and I like that

48:58

three bucket way of thinking leverage

49:00

neutral overhead and I sort of adapted

49:03

it to this data setting and the way I I

49:07

uh say you should think about leverage

49:09

is the following start let's start with

49:11

O first overhead so anything that has a

49:14

one-time payoff, right? Irrespective of

49:16

the investment, anything that has a

49:17

one-time payoff like a research report,

49:20

like whatever a you know some analysis,

49:23

that is that is an overhead task in the

49:25

datadriven paradigm because the next

49:28

bucket is any is something that has a

49:31

one-time investment and a relatively

49:33

constant payoff, right? So, process

49:35

improvement uh some kind of automation,

49:37

right? So, that's that is this neutral

49:40

bucket is already better than the

49:41

overhead one, right? And now the

49:43

leverage bucket is something that has an

49:45

increasing cash flow over time, right?

49:47

And and so when you think about data

49:49

leverage, you you look at these three

49:51

buckets and ask yourself the question

49:53

when I do something

49:55

uh is am I going to get a one-time

49:57

payoff, a relatively constant payoff

49:59

over time or will I get increasing uh

50:01

cash flow over time or increasing

50:03

payoffs, right? And you can choose to

50:05

monetize, not monetize those straight

50:07

away. Like Amazon for example, right,

50:08

didn't create any profits. They kept

50:10

reinvesting in the business. A lot of uh

50:12

businesses, you know, just give their

50:15

their their profit back to to their

50:17

customers. And so you don't have to

50:19

necessarily monetize it, but you need to

50:21

create that value. And I think the data

50:23

leverage bucket is really the the the

50:26

highest kind of you know investment you

50:28

can do that will compound over time.

50:30

>> A few examples from my you know sort of

50:33

building if you want to call it that

50:35

building my business. So, you know, a

50:37

very very simple example, um, if I, uh,

50:41

collect somebody's birthday, that's a

50:44

one-time collection cost, but I can then

50:47

send them a birthday card once a year

50:49

and deliver a little bit of a joy in a

50:52

mailed birthday card once a year. But,

50:54

but that is a a one time that is a there

50:57

is a certain cost to writing out the

50:59

birthday card and putting it in the

51:00

mail. But the most expensive thing is

51:03

actually collecting that um that mailing

51:06

address and the birthday card. So that

51:08

would be an example. Writing a book

51:10

obviously is is clearly well it depends

51:13

on what book it is. Some some books

51:16

depreciate in value over time because

51:18

they don't get read very much and if

51:19

you're lucky you've created a book that

51:22

but but it h at least has the

51:23

opportunity to create a kind of like

51:26

recurrent revenue or recurrent interest

51:28

or recurrent something. And so you

51:31

you're thinking what what comes up for

51:33

me is um the tale to the if I write a re

51:38

I mean

51:39

um if I write a research report and it's

51:42

just internal for the business as you

51:44

said it's an over overhead but maybe I I

51:47

can start thinking of the research

51:49

report that I or somebody internally

51:51

writes is first of all overhead and

51:53

perhaps contributing to investment

51:55

decision but then we can think of with

51:58

maybe not zero cost but very low cost

52:00

repurposing it for some other some other

52:04

content distribution either in a

52:07

newsletter or to personal delivery of

52:10

the research report and maybe I I you

52:13

know we could we could discuss for hours

52:15

my last sort of like technical question

52:17

if you like um and c can you help me to

52:21

understand

52:23

I know that it's something that is very

52:24

clear for the um television and movie

52:28

business content business this concept

52:30

of windows and uh you know you want to

52:33

kind of you want to capture along the

52:35

demand curve. You want to capture as

52:37

much of the the the consumer surplus for

52:40

yourself and so you have these release

52:42

windows and you don't want to release

52:44

the content in a in a way too soon to

52:47

the people who don't pay for it. You

52:49

want to release it last. So a a movie

52:51

the reruns of the movies which have sold

52:54

uh to be or and see television channels

52:57

and are and are make revenue via

53:00

advertising or the last place where you

53:02

distribute the first place is first

53:05

release cinema and now that's changed

53:07

slightly because sometimes a movie will

53:09

be released in Netflix first and artists

53:12

are playing with that as well but I

53:14

think that that's true and I I guess I'm

53:16

thinking of the business in a way that

53:17

I'm in which is investment management in

53:20

investment research that some people

53:23

give their content away for free and

53:25

that's wrong and some people uh put

53:29

build such a high wall around their

53:30

content that nobody gets to see it but I

53:33

don't know so so I I've kind of given

53:35

you a potted analysis from my

53:37

perspective can you help me to refine

53:40

and understand better what I've just

53:42

talked about

53:43

>> no I mean I think the important thing

53:45

you said was the same thing could end up

53:47

in any of these buckets depending on how

53:50

you like you know how it fits the bigger

53:52

picture right and what is your notion of

53:54

the value it's supposed to deliver and

53:56

and that's true right so there's nothing

53:58

that explicitly always falls in one

54:00

bucket or the other you can move it

54:01

across the buckets if you if you if you

54:03

if you choose to um and I think on you

54:06

know what what do you give for free and

54:08

what do you pay well and this is why I

54:10

use the word leverage in the data

54:12

context because if you look at most

54:14

demand you will have some sort of power

54:16

law right you would you don't have

54:17

uniform demand it's very rare I never

54:19

seen in the real world you know like a

54:21

uniform demand for anything right so and

54:24

and it's not gausian either right so you

54:26

always have some kind of you know 80/20

54:28

type of relationship some kind of parto

54:30

some kind of power law and that's

54:32

leverage again right because you have

54:33

20% you know driving 80% of your revenue

54:35

or your profits or whatever and that

54:38

allows you then to kind of produce the

54:41

payw wall stuff for that for that 20%

54:44

but to the to the rest you can you can

54:46

provide free resources so this is how I

54:48

also try to think when I do something

54:50

because yes you know you have to

54:51

monetize in some way to continue to grow

54:54

to create more value uh but you also uh

54:57

want to uh offer value for free

54:59

especially uh what is called you know

55:01

productled uh growth in in in software

55:04

businesses uh but it's a bit like your

55:06

free gym membership for a week right or

55:08

or you know the whole bunch like try

55:10

before you buy is something I think

55:11

that's that's uh almost mandatory today

55:14

and you want to create a you know

55:16

portfolio offering that allows people to

55:19

try out, get value, and then sort of

55:21

climb up this this pyramid of value,

55:23

right? Over time,

55:24

>> you know, u I I find myself thinking of

55:27

So, there's a big um switch in my little

55:32

business. So, I was a classic one and 20

55:34

guy, but I was going to lunch with Mish

55:37

Pabry and Warren Buffett and I didn't

55:38

want to be a one guy. So I introduced

55:41

this zero management fee share class and

55:44

the I what struck me is when you said

55:48

demand follows a power law and I think

55:51

that we we have a hard enough time

55:54

thinking of just growth polomial growth

55:56

is already too hard for a mind to

55:58

understand. We think of terms of linear

56:01

equations, but power law is a whole

56:04

different thing that if you have a hard

56:07

time getting your mind around something

56:09

like, you know, y= x^2 something

56:13

something something, you'll have a even

56:15

harder time following something where y

56:18

equals a number raised to the power x.

56:21

And um I think of Costco and Amazon. I

56:26

think of my use of Kindle and now I

56:29

don't know how many books on Kindle I've

56:30

bought but now the the highlights that

56:33

I've put into my Kindle. I don't know

56:35

how Amazon's going to monetize it or how

56:37

but but it's there's I I guess what I'm

56:40

trying to say is uh and this comes from

56:43

the Santa Fe Institute more is

56:45

different. So you can't even imagine

56:48

what will happen when you continue to

56:51

sort of like drive demand through a

56:53

power law type framework if you like. We

56:55

could go on for hours on this. Tell me

56:57

this, uh, because we're beyond an hour

57:00

already. Um, do you do consulting? So,

57:03

you've written a book, you clearly do

57:06

podcasts,

57:07

uh, you creating course on courses

57:10

online, but if somebody says, I want

57:12

this guy Ravan to look at my specific

57:15

situation, do you do you do you do work

57:18

like that? which of course in a way is

57:20

not scalable unless you get to reuse the

57:22

content but

57:23

>> no but I' I'd love to do that kind of

57:25

work but I think I'm like you said you

57:27

know this one and 20 dilemma that you

57:29

had um and you I feel I'm at a stage in

57:32

life where I'm having a similar churning

57:34

like I could just go out there and you

57:36

know and monetize my you know monetize

57:38

my expertise uh you know based on hours

57:42

worked or whatever as a consultant and I

57:44

have done that uh you know in the past

57:47

but I want my compensation to be linked

57:50

to value delivered and if someone aligns

57:54

with that I'd love to work with them

57:55

because the kind of opportunities I lay

57:58

out in the book the the way I I like to

58:01

think and solve problems I think

58:02

requires this kind of alignment and I

58:05

want to move away from this one and 20

58:07

type of thing I mean of course I you

58:08

know I need like some kind of retainer

58:10

or some way you know just to cover the

58:12

mortgage right I'm not not don't not

58:13

don't not want to be uh naive and or or

58:16

whatever site so I think that that

58:17

component is there. I'm trying to get

58:19

that component slowly over time covered

58:21

through content and then ideally you

58:23

know I I want to be like I just want to

58:25

get compensated for value delivered and

58:27

I you know and then and I think that

58:29

achieves amazing alignment which as a

58:32

typical uh professional services you

58:35

know consulting vendor kind of person

58:36

you don't have and I think this this

58:38

gives this gives real meaning and this

58:40

allows you to compound value creation

58:42

over years and not think in terms of oh

58:45

this year's budget we have you know we

58:46

have 50,000 left let's just do something

58:48

right uh and this this is just wasteful

58:51

like I don't want to be stationary you

58:52

know you have these stories of of uh of

58:55

companies or government officers going

58:57

and buying stationary because budget is

58:58

left you know you get 5,000 pens or

59:01

something and I don't what I what I find

59:03

really sad and wasteful is if if if data

59:06

and algorithms are are bought like

59:08

stationary

59:09

>> I mean just again I so what I'm going to

59:12

do because uh time is short is I'm going

59:15

to riff on that a little bit then I'm

59:16

going to get par Paris an opportunity to

59:19

either both riff and maybe ask one or

59:23

two questions and then I'll uh give you

59:26

uh Ravan a final set of comments before

59:30

we close this down and um now I need to

59:32

reconnect to the thought that I wanted

59:34

to riff on after having done some

59:35

housekeeping and um it is going to come

59:39

back to me. Yes. So if I was in the So I

59:44

I I think that something that motivates

59:46

me is and and it's it's not got a dollar

59:50

value, but I so I'm in a place in my

59:53

life where part of what I want to be

59:56

able to do in 20 years time is to tell

59:59

great stories about how how I genuinely

60:02

made a difference or even better enable

60:05

other people to tell great stories about

60:07

how I genuinely made a difference. And

60:10

so for example this this call you know

60:13

maybe maybe in 10 years time your life

60:16

has changed as a result of this call and

60:18

that I will chalk up that up as a win

60:20

for me. That would be a beautiful thing

60:22

if that were to happen. I'll keep trying

60:23

that that's that's upside measured in

60:26

terms of stories told rather than any

60:30

kind of monetary result. And I think

60:33

that if I was I mean I think that you

60:34

have a unique uh a special knowledge set

60:39

that can be sold on a consulting basis

60:43

on a small scale as well as being taught

60:45

to mass audiences like this will be or

60:48

on online courses. But I think that if I

60:50

had bespoke is the word I if I had a

60:53

company coming to me in your shoes and

60:56

saying we want you to consult to us

60:58

one-on-one bespoke my answer would be

61:01

that's fine and and you know I I want to

61:04

I need to be rewarded for my time at

61:06

some basic level and but part of the

61:09

your commitment to me is I'm allowed to

61:12

tell the story of what happened and

61:13

obviously I'm not going to go and reveal

61:16

data that you don't want revealed to

61:17

your competitors or anything like that

61:19

but basically ically if it's a success,

61:21

which I would only take the project if I

61:23

think there's a high chance of success,

61:25

I want to be able to tell the story of

61:27

what happened. And then me as your um

61:30

future publisher, editor, book agent

61:32

will want the next book to be about how

61:35

you are actually had agency in all the

61:37

stories that you told. So the stories

61:39

that you're telling are beautiful

61:40

stories in this book and maybe later in

61:42

the book it comes up. But but but the

61:44

next book that you write will be how you

61:46

had agency in the book. Just just some

61:48

ideas there. And uh and I wouldn't work

61:51

for somebody who didn't who said under

61:53

no circumstances can you ever talk about

61:55

my work. I have a friend who shall

61:58

remain nameless who worked for

62:02

household name pop artist um uh on a a

62:06

show of hers in Vegas. Uh he he it would

62:10

have been transformative for him. And 3

62:13

days before the show was to start, this

62:15

this person has an enormous ego. The

62:18

household name, you'd know who she is.

62:20

And offline, I can tell you, I just

62:21

can't tell tell it in public. 3 days

62:24

beforehand, she cancels the project,

62:26

which he can do because she's that kind

62:29

of person. And for you know, she she had

62:32

a slight cold or something. And the his

62:34

contract said that he could not talk

62:36

about it. And so he couldn't talk about

62:39

it. And the that that part of the music

62:42

industry is such that if you do talk

62:44

about it, even though if it's a

62:45

household name, your name is trash

62:47

anyway because confidentiality is

62:49

everything. And and it's just very

62:51

frustrating for him because that would

62:52

have been a breakthrough project for

62:54

him. That would have branded him as

62:56

somebody who worked on XYZ, you know,

63:00

think of think of the police, think of

63:02

Queen, think of, you know, um the uh the

63:05

the lead singer for Queen, something

63:07

like that. So I just want that. But

63:08

anyway, that's me. Uh, but I and I heard

63:12

loud and clear if anybody's listening to

63:13

this, Ritavan is open to consulting

63:15

contracts. But Paris, last thoughts from

63:18

you before and going back to Ritan.

63:21

>> Um,

63:23

so the book itself I think was great.

63:27

the conversation has been even better

63:29

because the two linking both of them

63:32

together has clarified a lot of the

63:35

questions that I really just had while

63:37

reading the book. Uh the case studies

63:39

along with the discussion now I think I

63:41

understand the ideas uh a lot better. So

63:44

I guess with the courses, the email list

63:47

and all of uh the other things to go

63:49

together, it probably would already

63:52

start producing and providing a lot of

63:54

value to people even if not in business

63:58

just in personal life as well. There are

63:59

a lot of ideas that can be implemented

64:02

in one's own's uh life through the book.

64:06

>> And from my from my part, thank you

64:08

Paris. I'll be reading the second half

64:10

of the book and hoping that I didn't

64:12

reveal my stupidity too much during the

64:14

course of this podcast. But uh Retavan,

64:17

it's a pleasure. First of all, thank you

64:18

very much for the uh insight and

64:21

knowledge that you gave to us on uh the

64:23

energy trading industry. That was super

64:25

valuable. I feel like you're a kindred

64:27

spirit as being somebody who's, you

64:30

know, third culture kid living living

64:32

from one culture in another culture in

64:34

another culture and I feel very similar

64:36

and and you know my children when they

64:40

finally having been in various different

64:42

kinds of school went to Zurich

64:43

International School in a way they

64:45

finally came home because they realized

64:47

that they were just another version of

64:49

you know kid you know an Afghan kid who

64:51

had a German father and a Angolan mother

64:53

and you know all sorts of crazy things

64:55

And and in a way, you know, I guess uh

64:59

um a former UK prime minister called us

65:02

as cit citizens of everywhere and

65:05

nowhere. And you know, we accuse we all

65:08

three of us would be accused in a way of

65:10

being by kind of certain Trump

65:13

uh direction politicians as being

65:15

globalists. But I I I would say that I

65:18

think that there's an aspect to all

65:19

three of us which is very very local. we

65:21

care very very much to be good citizens

65:24

of the place that we're in and abide by

65:26

the values of the place that we're in

65:28

and you know pay taxes and could be a

65:31

contributor to society. So my my word to

65:34

all you um uh what Nigel Farage, Donald

65:38

Trump, all of those people is that not

65:41

all globalists are bad, some are good,

65:43

something like that. But um Retavan uh

65:46

if somebody wants to follow you, get in

65:47

touch, how do you do that? Is the book

65:50

available on Amazon? Uh give us your how

65:54

do if somebody wants to engage further,

65:56

how do they do that?

65:57

>> I'm only on LinkedIn and pretty active

65:59

there. So, I'd love to connect on

66:01

LinkedIn and uh otherwise on um

66:04

ratwan.com.

66:06

Uh I always try to have a whole bunch

66:09

of, you know, podcasts and free material

66:12

um that allows you to sort of

66:13

familiarize yourself. And uh yeah, write

66:16

to me on LinkedIn. I'd love to hear from

66:18

you. If you read the book and like it,

66:20

you know, write a review. I think any

66:21

kind of feedback is always uh you know,

66:23

makes me really happy.

66:25

>> Thank you, Rita. Thank you, Paris. see

66:28

you again and we look forward to meeting

66:29

you in person at the right moment.

66:32

>> Thank you guy.

Interactive Summary

This podcast features an interview with Ritan, author of "Data Impact," discussing his background, the book's core concepts, and his business philosophy. Ritan, originally from Pondicherry, India, studied mathematics at a prestigious French institution and later worked in finance and consulting. He shares insights on the importance of data-driven value creation for legacy businesses, the pitfalls of simply adopting new technologies without a clear strategy, and the concept of using data as leverage. The discussion also touches upon the French education system's strength in mathematics, Ritan's preference for Munich over Paris, and the challenges and rewards of writing a book. Paris, an intern, also shares his positive experience with Ritan's book and the podcast.

Suggested questions

5 ready-made prompts