India’s Fastest Growing AI Startup
1317 segments
So I think now we are just truly seeing
this unlock where people who who were
like really close to problem domain
expert and but have been blocked by you
know technology barrier to sort of
really express themselves are using
emerging to sort of build these things
out. There's just so much focus on AI is
going to replace jobs, knowledge work is
going away, like what's that going to
mean for employment and civil unrest,
but like no one's really talking about
the fact that actually like if you have
like some agency of interest, you want
to start your own business and have
autonomy over your life, like you are
empowering that at scale.
Welcome back to another episode of the
Lite Cone. Unfortunately, Gary got
called to jury duty and can't be here
with us today. Uh, but we are really
excited to be joined by Makund and Madav
Jar. Uh, they're both twin brothers and
founders of Emergent, which went through
YC in summer 2024. Emergent is a
platform that lets anyone build and ship
production ready software using AI
agents. You guys are actually one of the
fastest growing companies I believe YC's
ever funded. Um, I mean, the statistics
you were telling us were mind-blowing.
you have in 8 months since launch 7
million apps have been built with
emergent. Walk us through this like
incredible growth you're seeing actually
when did that hit a real inflection
point and how did that that feel for you
guys? So we both are twin brothers. We
actually uh you know started programming
when we were age 12. Both of us came to
us to do our PhDs. I dropped out of the
PhD program joined Google and Maddie
went on to uh was in Zenz then went on
uh to start the deep learning team at
Amazon and uh we've been meaning to do a
startup together for a long time and um
before this I was running a startup in
India called Danzo which was a
hyperlocal quick commerce company. Um
>> and Dunano was a big company actually
right?
>> Yeah it was it was really big uh and and
we we were almost a verb in India. So
when people ship thing they say done so
it uh and uh and I was managing a really
large team of 300 engineers uh when you
know and we have been sort of watching
the deep learning field for a while and
we knew an inflection point is coming.
One of the things that I observed when I
was running this large engineering team
was that software testing was the
biggest bottleneck in shipping fast. Um
so when we started looking at you know
what we want to build in AI uh that was
the first idea we actually
>> what year was this?
>> This was 23 end. Yeah. And and so when
we applied to YC like we applied with
this idea of automating software
testing. Uh that was the first idea. In
fact we went to a lot of VCs with this
idea. They thought it was too crazy. Uh
you know and and now looking back it it
it almost looks uh funny. And so we
applied to YC with this idea and um and
when we were building this testing
agents we uh realized that if you can
solve for verification which is
essentially you know you can solve the
testing part uh you can actually
automate all the software engineering.
That was sort of our key insight that
like you know verification is the loop
which sort of keeps agent running for a
long longer period of time and that's
when we pivoted to looking at general
coding agent as a space and we uh
started building uh general coding agent
>> and this takes us into 2024
>> this 2024
>> yeah tell us what the landscape looked
like like how big was lovable at this
point and just
>> I mean nobody had started lovable had
not started I think kurs was just just
getting getting started um and very very
early uh I think Devon had just come out
uh so so really really early and And we
looked at this benchmark called sweet
bench which is essentially a benchmark
now it's saturated but at that point of
time like that was the benchmark where
all of the coding agents were getting
measured on and we took on this
challenge of becoming number one on that
benchmark and like we sort of packed
ourselves in a room uh four of us and
said okay let's just look at this
benchmark how do we crack it that sort
of set the foundation for emergence and
we built uh you know soda coding agents
which became world number one on sweet
bench you know in two months of time and
that was the time when we sort of
discovered a lot of the fundamental
truths about building with LM building
with agents
>> your intended users At this point we're
presuming engineers.
>> Yeah. At that point we were like purely
just a research company just building
coding agents. We were not thinking
about a product. There was a time when
we sort of invented the multi-agent
system. We invented memory. We invented
like how do we do agent to agent
communication? How do you scale up test
time compute? Uh a lot of those things
which like were sort of coming out like
we would we would discover something and
we'll see 3 months later something come
out in a paper. Uh you know and that
sort of set the foundation for for us to
>> so we were like cloud code before cloud
code was a thing.
>> Yeah. bunch of the paradigms like multi-
aent orchestration, how do you use like
different different routings, a lot of
those things we sort of discovered.
>> I definitely want to come back to that.
Um I'm curious at this point in the
story though, when did you sort of pivot
into becoming a tool for nontechnical
users?
>> Yeah. So we actually like once we had
this coding agent uh we actually went
the enterprise route. That was the
common wisdom at that point that hey
like go to enterprise build for
enterprise and we spent like 2 three
months trying to uh you know make our
agents work within enterprise. We found
that it was too slow and at the same
time we were internally started using
emergence platform to build internal
tools and internal software and at that
point you know we saw like lovable was
growing like crazy bolt was growing like
crazy uh so we thought hey why don't we
have this you know really strong coding
agent how do we sort of package it and
and and bring it out in the world and we
launched a very like small beta pro uh
pilot uh almost uh in June last year 20
25 and that really took off and and
since then you know like we've been just
focused on solving problem for
non-conumer We in fact thought a lot of
technical people use us but today 80% of
users who are on the platform are
nontechnical users with zero programming
knowledge. Uh and they're building like
apps that that run real businesses on
top of today. So it's almost
>> and they're based all around the world
right like how many countries?
>> Yeah. So they're they're all global
audience 80% um 70 80% are in US Europe
over 190 countries right now. Something
that we have talked a bunch about at YC
internally is just um how does first
mover advantage versus second mover
advantage play out in the AI world.
Certainly something that we've noticed
like if we look at some of our companies
like Lora enter the legal AI space after
Harvey but is like growing incredibly
fast. So there was clearly wasn't maybe
as big of a moat around being a first
mover um as you traditionally think
there is in software when you guys made
that sort of the pivot or the slight
change in direction into nontechnical
users at a time where lovable ball and
bolt are growing really really quickly.
How did you think about that?
>> There are like two two three different
different threads I would want to pull.
One essentially is that I think the the
model uh every new model generation
actually is presenting a new opportunity
of looking at the world. Like for
example when we started GP4 was the the
first model that we sort of started
looking at and at the end of the biggest
problem that everybody's trying to solve
was JSON parsing like hey structured
output format and we thought okay like
the next model is going to solve for it
um you know like let's not spend time on
that and I think with every new model
what's happening is that you need to to
start reimagining the world for example
like opus is a different class of model
right now it's going to enable extremely
long horizon task it's going to enable
like multiple agents coordinating
together and so I think like one of The
advantages of starting second, right, is
that you can actually one like learn
from what is what is not working uh for
the current competition, right? And also
I think you fundamentally start from a
different starting point, right? Like
where like your aperture of the world is
like very different like your
imagination is really big, right? And I
think and and when we we were starting
um emergent, we realized that like a lot
of the users that were going to you know
um some of these these these apps, they
wanted to actually really build an app
that works, right? And most of these
were actually like really really
optimized for front-end prototyping at
that point. So we started fundamentally
reimagining that okay what would world
look like if you could actually ship
things to production. And our key
insight was that to automate all of
software engineering you will have to
build a platform that replicates what
what best engineering team do like code
reviews automated testing debugging
deployment security hosting. So we
reimagine the entire platform from
ground up saying what would an end toend
platform look like and the real user
need was actually to ship the product
not not just the front end prototyping.
I think second thing is like how do you
sort of get the distribution because
you're coming from behind right so even
if your product is really really strong
uh and fundamentally I think you'll have
to enter the market with uh a really
really strong product which is you know
head and shoulder above what what what
exists in the market today for people to
take notice um we were very confident
about the product and and so a lot of
our focus like in early days once we
sort of launched was on how do we sort
of rapidly scale up distribution um we
built out a a large influencer network
and that was our initial sort of you
know starting point for us like we used
Tik Tok Instagram Instagram and part of
this bunch of influencers to really
really spread the word out and and that
sort of you know kickstarted the whole
thing for us.
>> To me so building the influencer
marketing engine is like um it's like
tactics to land grab like were you also
thinking about just focusing on personas
and specific subtypes of users you
wanted to go after that weren't like
either weren't being targeted by level
or or others or or emergent was a better
fit for them. I mean our our thesis was
that like there are a lot of users who
would want to build serious applications
right and that was our sort of target
audience and a lot of our marketing a
lot of our initial messaging was around
that like hey come and ship uh real
software what we did was like a little
bit broad-based like marketing and and
but users that u you know were coming to
the platform that we would convert were
users who actually wanted to ship a real
real app uh on the platform
>> and was that in the messaging then
>> it it was in the messaging yeah so so we
would say come and build real apps. We
would also use the common errors that
you would see on other platform you know
like hey don't don't see don't face this
error on emergence. It seems like a key
insight for you. Basically, you went
very hardcore in terms of being
maximalists in engineering from your
experience having run large engineering
teams of 300 engineers, having worked on
deep learning teams at Amazon, you
really knew how to architect the
systems. Can you maybe uh share a bit
how you built it? One of the uh cons of
all these other big products like Loal
or Bolt is just that is difficult to get
those into a fully usable. you can get
to a prototype very quickly, but yours
you went zero to 100% very quickly. And
that takes finesse. It's almost like
that 20% gets 80%
>> effort like the parto principle, but you
you did more than that. The last 20% of
that engineering to production was a lot
of work. And that's a lot.
>> Yeah. And I think like the the last mile
that you mentioned, right, is is always
what people neglect that hey, you need
to make sure that not not only app gets
built, it also gets deployed. And this
is one of the conscious reasons why we
chose to build our own infra on which
the agent is like running. So like we
provide like uh you know cloud sandboxes
uh we don't outsource it to like some
third party sandbox provider which was
also pretty popular at that time right
so we we built our own kubernetes uh
text tag from ground up uh the container
text tag and one of the insights here is
that if you give your uh agents the same
infra during the build time and the same
infra during the deploy time then the
sort of like during this like deployment
phase you don't uh encounter those many
problems right and the fact that we have
our own infra also allows us to give
like rapid feedback to the agent so your
agent is only as good as the feedback
that you provide. Uh so we built this
like sort of infra and agent like sort
of co-build it together and from the uh
from from day one and and to your point
right like uh because we we focused on
you know building like uh ship ready
apps which which are production ready
which has which comes with back end and
and front end and everything. The text
stack we chose was also pretty unique to
us. We have a python backend uh server.
We have a react front-end server like
most people would like typically go with
like a much more like you know node node
focus node heavy text stack right and
and this like server client architecture
where you can have like background jobs
if you want to have background cues so
we knew that you know users who would
who would use this app their ambitions
are going to go bigger and bigger right
hey I want to run a job which can like
do this asynchronous video processing
you know and they're going to prompt it
and we wanted to support it from day one
right and so it's the same text on which
emergent is built is what we expose to
our end users is what we expose to our
agents Okay. Uh on the agent side, we
were very early on the multi- agent
architecture. Uh so we knew that you
want to be very frugal about your
context management. So what you do is
hey let the main agent the driving agent
handle the the main routine. But any
delegated task that you want to
delegate, you delegate to a sub agent.
Be it like testing, be it like hey I
want to do a design uh search or I want
to do like you know integration search
like how do I integrate this unique API.
Um and along the way when we were like
finding doing all of this we were able
to figure out okay all the trajectories
that we are generating we can kind of
aggregate over time and like sort of
build in a long-term memory for the
agent which is very unique in the sense
that uh your agent learns not just from
your own session it learns across the
sessions this is something I would say
is one variant of continual learning uh
that people are like uh interested in
now you would have noticed that people
are interested in skills uh like people
create like skills and uh the uh there's
a new benchmark called skills bench
which shows like agent with skills
outperform agent without skills. Uh and
interestingly like those skills cannot
be generated by agent themselves like if
you generate those skills by agents they
don't like uh match up to the
performance. So we were able to do it in
a way where the skills get auto uh you
know sort of uh generated based on
previous trajectories and we run it
through a CI/CD process and then add it
to the long-term memory. Uh so all of
that like compounds for us right so if
you if your agent was struggling to do a
calendar integration 3 weeks ago uh
today it is no longer struggling thanks
to the uh the previous session where it
was able to make it happen. So
fascinating. So it learns on its own
because I think one of the challenges of
all these uh vibe coding app platforms
is at some point the applications would
get so complex that if you build it very
simply you would run out of uh the
context window for all the models
because that seemed to be the the
bottleneck and I think you guys
architected your way out. So you kind of
built a lot of uh what the
state-of-the-art is now but way back a
year before. our coding agent is so
powerful that we basically internally
use it uh as a replacement for cloud
code as developers right so we uh we are
so proud of that and uh but yet we don't
want to expose that sort of you know
power tool to our end nontechnical user
and so we even though we have this VS
code editor we kind of hide it uh
because what we have noticed is that
nontechnical users they even get
panicked as soon as they see a diff you
know uh we we we had a like a fairly
technical PM in our team and uh like he
doesn't like like JSON on you know he's
like no don't show me you know I I get
intimidated so building that user
empathy where you have that user empathy
and building that agent empathy you also
have to empathize with your agents what
is what is agent what is agent feeling
like right
>> internally have a term called agent
experience right that we measure that
how like how how is agents experience on
the platform
>> actually a really important point I
think people don't realize is you guys
actually you actually started out
essentially as sort of devon cursor in
like the actual like coding agent world
for engineers you just made the choice
to package it up for nontechnical users.
So you're sort of like moving almost in
the opposite direction from like a lover
board. Like you have like the power, you
have all of the actual like power. You
just need to simplify the user
experience whereas they like sort of
have like start with the user experience
and they're going to have to develop the
power over time,
>> right? Right. And I think fundamentally
it's it's like unless you start from you
know a starting point which which uh
sort of solves all of these problems
along the line the whole software
development life cycle it's actually
really hard to come from the other side
and solve these problems because you
you'll make some architectural choices
which are very hard to reverse. Do you
have any more I'm really curious like
any more examples of where sort of as
you were engineering the system you s
just trust in the model like you
mentioned JSON passing but was there
anything else where you're like let's
not invest time in that um because like
Opus 4.5 will solve it
>> I mean some of them has has been for
example um you know like library
definition some of the integrations that
we have sort of built like you know we
think that you know next sort of models
are solving for us similarly like how do
you generate unit tests some of those
things that we we like would have
heavily prompted before. And the other
thing that we are very conscious of is
that how do we give more and more
autonomy to the models as they the next
generations come out and the more
autonomy you're able to give to the the
models the the better they perform. Like
initially like our hardness was very
strict and you know like we would we
would tighten it up um and and slowly
like what we were observing is that as
these models are getting larger and
larger more more more uh efficient like
you know like the more control you give
to the model uh this making the better
the the harness gets. If we extrapolate
that out or sort of like really far out,
are you worried about where that sort of
leaves you as a company versus the mo
like the models themselves and the
models get more powerful?
>> Yeah, I think there is this underlying
current right now, right, in the
industry that that hey, like is is uh
you know like anthropic going to eat
everybody up.
>> Yeah, I mean our view is that I think uh
the the coding aspect is only 20% of the
job, right? I think like taking an app
to production is like really really hard
and and I think what what matters is how
closely are you working with the user?
how how well do you understand their
needs and I think as the models are
going to get more and more sort of uh
capable I think the the human desire is
also continuously growing at the same
rate so I think people are going to want
to build more complex apps uh on the
platform the other thing is that at
least with our harness we're able to
extract 20 30% more on top of these
models and and essentially like we can
use multiple foundation models together
to sort of extract more uh and I think
we'll have to keep continuing you know
like delivering more and more things to
our users for example now we're thinking
about like a lot of our users who have
built the app now want to help with
distribution now want to help with
growth now want to help with like how do
you sort of you know manage users uh and
things like that and I think for us the
spectrum sort of keeps growing on that
side
>> I agree with it I mean there's there's
another graph that I show shared
recently is just like the number of
software engineering positions available
is actually going up right and I feel
like at least internally at YC we're
experiencing this it's like the more
powerful the tools get the more ideas
you get and the more work you want to do
and it just feels like everyone here is
working like more hours doing more stuff
and it's just the rate of like software
that you're expected to ship per week
just keeps going up and up and up. It's
>> accelerating. Yeah. It's a hedonistic
adaptation to you know like hey oh this
is more powerful now I can do more work.
Yeah
>> it is really a Javon's paradox at play
and I think there's a lot of concerns
like oh the software engineering jobs
will be gone. I don't think that's the
case. I mean based on everything that
you're telling us and what we're
experienced
>> I mean I think we are we're in an
expanding market right like we are like
letting non-developers not be developers
right. I think you know that market is
expanding. We also are internally seeing
like the roles sort of combining. So
like a PM, a designer, engineer like a
single person is doing you know like
work of all all three together right. So
like we have a PM who's white coding uh
internally things. Uh and recently like
we um so we are seeing this internally
right now where um lot of the work that
was done by like five six people team
can now be just done by like a single
engineer or a single PM.
>> YC's next batch is now taking
applications. Got a startup in you?
Apply at y combinator.com/apply.
It's never too early and filling out the
app will level up your idea. Okay, back
to the video.
>> Could we see a demo of emergent?
>> Oh yeah, sure. Yeah. So, this is how
what emergent interface looks like and
uh I'm going to like put a prompt where
like because we were coming for this
podcast, we I thought like you know
there should be an app which lets you
practice you know podcast questions or
maybe you are going to a job interview
and you want to practice questions,
right? So, you can build a full stack
app on on emergent you can build a
mobile app. Our prompt engine is smart
enough that once you give it a prompt u
it will figure out that this is talking
about a mobile app. So it'll figure out
like hey the the right agent to use is
is a mobile app builder. Right.
>> So even though you have like selected
the wrong tab it's just like uh
>> yeah the behind the scenes auto. Yeah I
got you right. So while while this is
running let me quickly also uh show you
a few uh user apps. So this is by
somebody based out of Illinois. uh he's
uh sort of has a business of audio video
setup uh that they do like on as
manually right so basically whatever
this kind of like intake form they would
have taken through spreadsheet and and
other calls they basically build this
out without any uh coding background
knowledge right like hey this is the
kind of AV setup I want um so you you
you go and you build your room and then
you you get it's a lead genen sort of a
form but this is a fairly full stack app
>> one thing I noticed about that is like
the design is really good like the icons
like it just like it looks like a
well-designed app.
>> So we have actually spent a lot of time
on like making sure the design is
actually good and like so earlier there
used to be a big trade-off between
design and functionality like if you're
optimizing for design like your
functionality would not be that strong.
Uh and so we had to figure out like how
do we sort of you know share the context
in a way where design also gets better.
>> There's another sort of person based out
of Norway. He he sold his previous
business to a PE and and realized how
much lawyers have to struggle with
spreadsheets and other things. So he
built a CRM for lawyers. He he describes
himself as like business developer. I I
like the word he used like I'm a
business developer. He has doesn't have
a programming background. So a lot of
CRM related apps we are seeing small
businesses it's your second monetization
avenue right and so like one of the
unique things to emergent is that before
agent goes off to build things it asks
you for some clarification because agent
wants to make sure that it understood
your your uh requirements properly and
uh another thing is that nontechnical
users probably don't know the concept of
API key. How do I get an open AI API
key? So in this particular case I can
just say hey use emergent LLM key. So
you don't have to worry about getting
API key from third party.
>> This feels like a good example what you
were saying um because this is sort of
like the ask us aer question skill
include code but you just like abstract
that away but you just like build into
the experience for someone who had no
idea about
>> absolutely I can be very like casual
here. I can say hey uh the for the first
one use emergent API key rest assume
good defaults and then go. This is the
first time I hand off the agent and like
at this point I can just like close my
laptop. We also have a mobile app. So
you can like on the go keep trying to
prompt agent if if agent requires
additional uh thing. Once it's done uh
you see a preview of your app. So here
for example in this case I can practice
what is my origin story. Uh I can record
uh what my origin story is and I can
keep going to you know various questions
uh eventually.
>> So this is a podcast preparation app.
>> Yeah. And then you can go ahead and
revisit what answers you gave uh to your
uh app. And so what we have noticed is
that a lot of personal apps people use
people build mobile apps but a lot of
business apps they would go and build a
web app right. So uh that's generally
the trend we are seeing. The only other
thing I wanted to show was
>> uh this is this is an actual Asana clone
that our team built like one of our QA
engineers built internally
>> and uh so this is actual real emerging
data. I'm curious what prompted that.
Like was there some was there some
feature that Asana was lacking or
something it wasn't doing that made them
say, "Hey, we should just build our
own."
>> Yeah, it kind of like started off as a
QA engineer's curiosity. He he like his
first prompt I looked at his old jobs.
The first prompt was clone Jira. Okay.
And then like he just kept going with
that and uh and I think the other thing
is we do things a little bit
differently. So for example, we ship
like three times a day, morning,
evening, night. So we kind of like built
it very customized to the way we do
things like we have a QA op involvement
in in in many many ways. Uh and
definitely like we when we were using
Asana it was very uh like even to
customize it to to make it to your uh
work style was not easy and and we we
also saving like around like $3,000
$4,000 a month in subscription.
>> Yeah. This is really the world of
personal software.
>> Yeah. Has anybody actually edited the
code for this or is this 100% built
built with a merchant? 100% 100% builds
build the merchant and and the good
thing is that like if I want to add a
feature I have to just go to that uh you
know project and just add a feature and
it just starts building.
>> It's probably useful for you guys to dog
food the platform this way because this
is probably at the edge of the of the of
the most complex apps people have built
with emergence. So it allows you to test
what happens when people get to a very
complex app like this.
>> In fact like a lot of the teams
internally are now building um you know
apps using emergent internally. So we
have like a marketing team built out of
complete CRM completely built on
emergent. We are now like uh our
customer support team is building a
customer support software uh completely
built on emergent and the power is that
these are people who are closest to the
problem like who you know who understand
the problem really well and are able to
now build uh these apps and the speed at
which we are able to ship you know these
internal apps is like crazy.
>> How far down does it go though? I'm
curious like even within the company do
you have people who want their like
separate versions of like your internal
Asana? So currently like everybody in
the company is using this this one tool
right now and and and it is
collaborative being built
collaboratively right so like you know a
PM can give a feature a QA can give a
feature uh somebody from our HR team can
give a feature to to sort of build that
out right now
>> how do you think the sort of version
control like and feature flagging all
this stuff like develops in a world
where anyone could just like write a
couple of sentences to update the
software they're using.
>> Yeah. So so there is a testing testing
phase there is deployment phase right.
So we have different versions maintained
uh right and and there is a primary
owner of the software like who actually
manages this right now and and so you
know it evolves involves like somebody
will make a feature request uh somebody
will sort of build that out as the agent
will build that out and then like once
it's accepted then it it'll go to the
release
>> it's not managed through git though it's
like your own workflow thing
>> so you can connect GitHub if you want to
like we internally connect GitHub for
our projects right and uh like if
nontechnical developers outside of
emergent um like they actually call
GitHub GitHub, right? So they they have
very uh like limited uh knowledge of
GitHub and so they we we take care of
like versioning on our side even if they
don't connect GitHub.
>> So talking about how you run your team,
the way you hire must be very different.
I mean you're a very lean and small
team. How do you hire for engineering?
>> Yeah. So we we actually from from day
one have been very conscious of the kind
of team that we want to build and
essentially like we index on two things.
One is problem solving like how good are
you at problem solving? Uh and second is
ownership like we think that people who
can like really really take ownership u
you know like we index on that and a lot
of our early sort of hires were people
like you know we were really obsessed
with like top 100 IT rankers. So we had
this like program going on where like I
told you know our team that hey we must
hire like top 100 IT rankers. Uh right
now I think we have like it rank one it
rank 12 all of those people working with
us and a lot of the initials also came
from Dunzo. So I because I was able to
build like a really really good team. We
were able to get some some initial folks
from there. The focus that that we have
is is essentially like one or two people
doing work of what a company would be
doing. For example, our deployment which
almost mirrors what what versel would
look like is done by two people like our
memory like where you have like multiple
startups solving for memory is just
built by one person. So I think like way
like we give way more responsibility to
people and I think people are generally
attracted towards harder problems that
they want to solve.
>> Where is your team located?
>> So most of the team right now is in
Bangalore. uh in India office uh we have
a very small office in SF like three to
five people here
>> and you guys yourselves you're kind of
like split across both countries can you
maybe just explain how the setup works
>> yeah so I mean I I I live here in SF
I've been in like uh you know Bay Area
for like last 10 years
>> I split half my time in SF half my time
in Bangalore uh constantly jetlagged
>> I think you guys are probably the most
successful AI company that's it's not
fair to say you came from like it's an
Indian company but that's got like
significant presence in India Yeah. Um
why is that?
>> I mean I think it's like when I went
back to India uh you know after Google
and I always had this thought that why
is there no Google or Facebook from
India right? So like from day zero I was
thinking you know even though I started
Anzo it was an India India focused
company at that time and when I was
starting uh the second company I always
thought like hey there has to be you
know like we have so much talent we have
you know lot of now capital available
everything is available in India like
why are people not building glo truly
global tech first companies from India
and and that was the ambition that that
we started with and in my opinion I
think a lot of it is with you know like
just your ambition like if you if you
just dream big if you're able to sort of
really really um think uh global from
day zero I think now because internet is
is sort of fully penetrated people
people can actually get understanding
knowledge from everywhere. I think every
single you know country has that
opportunity to build for a global
audience and if you have that sort of
mindset that ambition I I think I think
lot we'll see a lot more companies
coming out of India doing the same. I'm
curious to hear what it's actually like
sort of on the ground running this sort
of like split country
where the team is mostly in India but
the product is overwhelmingly used in
the US and as Europe is not a product
for the Indian market at all. What is it
like running this company? How would it
be different if you had built a normal
Silicon Valley style company that was
all based here?
>> Internally we have like really really
set really high standards like as a as a
as a global sort of product. I mean both
in hiring both in like the baby sort of
develop product uh and I think us
spending sort of time here also also
helps like one of the things that we do
really religiously is everybody talks to
a customer once a week twice a week
>> everyone in the
>> everyone in the company right uh they
talk to a customer everybody does
customer support so like we were like a
really really small engineering team
like 12 people team and one person was
always on call for customer support it
was really hard decision for us because
you know you're a really small team you
need to ship really fast and then move
like one of your best engines out to do
customer support was really hard but I
that really really helped us build the
customer empathy from day zero and I
think given that like a lot of our
distribution happens online like you
know like the teams are able to learn
from digital things and build for it but
I think us building that customer
empathy from day zero like talking to
our users like really really helped us
bridge the gap uh you know uh in terms
of like what our users want uh today and
it's funny because like when we launched
my first like 5 days I was just glued to
a desk doing customer service uh support
uh only and most of the customer
requests were coming in in a different
language like you know French, German
because a lot lot of the users are
global and thanks to AI like we were
able to understand that reply to that
and I think that that that you know like
is also helping you know us bridge the
gap there. Yeah.
>> And we are hiring here in S. So uh if
anybody's you know interested in uh you
know joining uh in various positions
like be it research across the board
like backend engineers front end
engineers we are hiring here in SF and
in Bangalore.
>> I'd love to go back to what we were
talking about regarding personalized
software and what do you think the
implications are for SAS in general?
Yeah, I guess the provocative question
is is SAS dead now? I mean you guys
essentially killed Asana for yourselves.
Like is that bad for Asana and other SAS
companies?
>> I mean I definitely think that like the
current um way the SAS is existing today
needs to change right I think like I
feel there are two like sort of massive
headwinds. on is more and more of these
SAS workflows are going to get consumed
by an agent right like so like um you
know unless your SAS company pivots into
like an agent first company uh you know
I think uh that's going to be hard to
sort of survive and second headwind is
obviously like you know like people
would want more and more customized
software like which they can build on
emergent just like we built um you know
our own do it uh project management tool
and we are seeing a lot of these people
um you know building these internal
tools uh these software on on platform
like ours And like I feel the nature of
software itself is changing. I think a
lot more software will become agentic in
nature. Um a lot of people are building
on emergent today like roughly 20% of
them are actually agentic apps. So
people are actually you know embedding
our own emergent agent inside those apps
to sort of you know power bunch of the
workflows.
>> Do you have some interesting that sounds
really cool any interesting examples
that people do? Yeah, I mean I like the
uh uh app that M was just showing uh you
know the uh CRM for uh lawyers that is
an agentic app where you know an agent
can take a workflow and and run run
through the process. The software itself
is now morphing into you know agentic
like a lot of a lot of people just want
to you know build agents that can
actually just do you know lot lot more
of the work uh on its own.
>> Where do you think this goes as uh
agents uh horizon for task gets longer
and longer? I mean one of the the meter
>> meter chart yeah
>> chart is one of the ones that was very
shocking recently. Yeah, I think that's
the chart of the year I would say right
like the the meters exponential growth
and and like 4 4.5 was at like I think
four hours and 4.6 is at 10 hours uh and
we are internally sort of now like you
know experimenting with agent swarms
where agents can actually like work uh
for a much longer horizon and multiple
agents can sort of coordinate on a
single task. Um early results are like
pretty pretty exciting. um you know
we'll see I think I think by end of the
year you'll have you know agents which
are running 24 hours uh and like maybe
hundreds of agents collaborating on just
single task um and that's where that's
where we sort of see the future going
right now.
>> How are you building for that?
>> People's missions are increasing right
like and so like we we want to like give
agents more autonomy right and so like
the the the main thing is to make sure
that the trajectory doesn't get
derailed. So you always want to have
like an overseeing agent right like so
it's like let's say a few agents are
collaborating then there's an overseeing
agent as well which is like parallelly
like monitoring the overall task right
so so we are experimenting with many
different architectures right like
something even as simple as like just uh
you know you would have heard of this
Ralph Wiggum loop kind of a phenomena
right like so the idea that hey like
just keep poking the agent hey continue
until it's done and all of that is only
possible if there is a good verification
loop right so it comes back to hey are
you able to give autonom verification
feedback to the agent like was the job
done. So a lot of our work internally
right now is in fact still going on on
building best verifiers there we are
actually uh doing some custom fine
tuning as well. So uh we are very
careful about like not directly
competing with the models in the sense
that we don't want to like build a 4.5
alternative right away but we do want to
augment it through our custom fine-tuned
verification layers. Uh so so some of
the fun stuff we on the research side we
are doing is on on that side.
>> How do you think about some movement in
the opposite direction? We talked about
sort of like the models themselves maybe
getting more powerful and what does that
mean for everyone building on top of
them but how about uh at least some of
the model companies are explicitly
trying to build applications and own the
application layer themselves if one of
those companies decides like you know
clawed code for nontechnical users is a
really valuable application to build
what implications does that have for you
>> I think eventually eventually I think
like uh do you understand your customers
requirement really really well are you
building closer to them I think I think
all of those fundamentals of like
startup building remains the same and I
think you know like for us like as long
as we're focused on like really really
understanding our users need really
really best I think you know we'll
compete on the product
>> do you think I mean maybe do you think
about all the model companies as like
the same or the differences between them
>> if you look at the models themselves
right like they're very different like
for example you know um opus is
obviously a workhorse um you know like
um Codex is really good in backend
debugging uh Gemini is really good in
front front end so I think all of these
models have their own behaviors and and
and one of the like a good thing for us
is that we can actually utilize is these
uh spikes that model have like to to
provide the best experience to the user.
Um and I think eventually like at least
my worldview is that most of these
models are going to get get really
really commoditized like where all of
these models will have similar
behaviors. uh they'll have you know
price price competitiveness um between
them and and you can already see like
you know like open source is like maybe
three to six months behind right and and
there's enough optionality for us to
sort of really really build the layer on
top where we really meet the user where
they are and and sort of support them in
in sort of their their journey who
understands the customer needs really
really well and and is able to build for
that is going to sort of win the space
>> has built 7 million apps with emergent
what are all these apps who who are the
users and what surprised you seeing what
people do with it
>> the users who are coming to platform for
us are generally people who want to
build a serious apps. People who like
really really have a business use case
that they want to automate or they have
a business idea that they want to
launch. Um primary users who are coming
to us are smallmedium business owners.
They're running their business today on
on email, WhatsApp, spreadsheet uh and
would have gone to a dev shop to sort of
build a custom software um to run
automate their business. They're coming
to us and if you look at the price point
that you know we are bringing down it
would have costed you like $500,000 to
build the software. and now you can
build it for $5,000 completely on your
own. Um and uh that is a kind of you
know like unlock that we are sort of
bringing to the world right now. Uh
second for example this morning I was
talking to a user Christy she's based
out of Alaska uh and she built this
she's a clinical psychologist uh she's
also uh a sports coach for equestrian
the horse riding and she wanted to marry
these two fields like you know like that
she has a lot of insights on psychology
side she has a lot of insight on on
horse riding side and and she said she
looked around everywhere to find an app
that does that and she couldn't find one
so she wanted to build one she actually
went to a dev shop
>> that's definitely the intersection of
learning she is
>> yeah and and and she went to a dev shop
in Nova Scotia and tried to find
somebody who can build it. Uh they were
charging her bomb. So she, you know,
discovered Emergent, started building
out and she she just launched her app
like a couple weeks back. It's called
Equine on an app store. Uh and it
actually marries, you know, like her
insights in psychology and and and uh
into this this uh sports coaching. Um
she has like hundreds of users right now
using the using the platform and I think
that is the unlock that we're trying to
build like you know people who would
have been um who have had an idea for a
long time. people who are like really
really domain expert very close to a
problem uh can now go and build build
things up. Um we also have like lot of
soloreneurs building on platform like
who would have had to go and hire a
technical CTO uh to to build these apps
and the success that we are seeing on
the platform is like recently somebody
pinged me that hey like this company has
raised like $4 million uh on an ad that
was built on emergent uh really yeah
yeah and I need to get their permission
to to share more but yeah and so I think
now we are just truly seeing this unlock
where people who who were like really
close to problem domain expert and but
have been blocked by you know technology
barrier to sort of really express
themselves are are are you know like
using immersion to sort of build these
things out
>> and also like one thing uh these people
tell us that like uh it's not just about
money like hey I can give money to the
dev shop but a lot lot get lost in the
translation when you're trying to
express your idea to the through a
developer and they say hey I know what I
want to build if I could just say it out
my out loud myself I would I would do a
better job and so uh the Norwegian uh
person I was talking about like he said
that hey in my team I'm the only builder
I don't even bring in anybody else
because I know exactly what to build and
like others focus on the business
aspects of it. So this like single
soloreneur sort of attitude of like I'm
going to do it myself. I have the domain
expertise nothing is lost in
translation. Uh that kind of agency is
what people are looking forward to with
these kind of platforms. Yeah, I think
it's a really important story that
doesn't get told enough actually is like
what you're building is really necessary
for society that there's just so much
focus on AI is going to replace jobs,
knowledge work is going away, like
what's that going to mean for employment
and civil unrest, but like no one's
really talking about the fact that
actually like if you have like some
agency of interest, you want to start
your own business and have autonomy over
your life, like you are empowering that
at scale.
>> It's so cool the like amount of human
creativity that you're unlocking. Like
who would have thought that the thing
that the world needs is an app that
marries clinical psychology with horse
riding.
>> Um and in a world of limited software
that app would never have been built.
But in a world of unlimited software you
can build that and 7 million other apps
that like nobody would have ever gotten
to build.
>> You're getting to the niche of niches.
>> Yeah.
>> So this is like just an extension that
trend PG wrote about a while ago, right?
into like maybe coming out of the second
world war you had sort of like a few big
companies and people like built whole
careers hopefully staying at like IBM or
whatever for a couple of decades and
then retire then the startup wave came
along and suddenly like the world
becomes higher resolution people like
maybe I should start my own company or
at least join a smaller company and work
at multiple companies or found multiple
companies and like the next extension of
that is just everybody like runs their
own like business that's at the
intersection of like clinical psychology
techology and horse riding um and finds
an audience and and life uh livelihood
that way.
>> Yeah, I mean we are excited about so
many ideas coming to life like we really
want to like reduce this gap between
idea and reality and and you know truly
enable people uh to express themselves
and and and really really like have this
Cambrian explosion of ideas like which
is great for YC. I would argue it
doesn't have to be actually like the
whole like I think it's just really
interesting the whole like explosion of
being able to start businesses that
aren't like venture funded that aren't
trying to raise lots of capital that
it's just like one person like following
their passions and like having control
over their life. I think it's like it's
really um uplifting message,
>> right? And I think we're just in the
early innings of this right now. Like I
think I think this this exponential is
going to grow and and and we'll see
larger and larger, you know, projects
being built on uh emergent. Yes.
>> Okay. Well, that's all we have time for
today. Uh Makunda Madav, thank you so
much for joining us. It was a really
fascinating conversation and
congratulations on all the growth and
we're excited to see where things go
from here.
>> Thank you. Thank you so much for having
us.
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