Being a founding engineer at an AI startup
1785 segments
I did my internships from 12,000 people
to,200 at Slack and then 300 at Robin
Hood. And I found that every time I went
down roughly an order of magnitude, I
felt way more ownership. Obviously, the
next step is starting a two person
company and then starting my own. The
stack at warp actually first started out
with Typescript. And then 2 to 3 months
in, we decided to scrap that repository
and just rebuild everything in Rust.
>> I have to ask why.
>> It was for performance reasons and it
was also speed of development. There was
also a very strong sentiment amongst
developers that they would only use high
performance terminals that were built at
low levels.
>> How do you think a product engineer
versus a founding engineer differs?
>> I think founding engineer counts if
>> what does it take to [music] be a
standout founding engineer? Michelle Lim
was the founding software engineer at AI
startup warp [music] and is now the
founder at her own startup Flint where
she is now also hiring founding
engineers. In this conversation, we
[music] cover Michelle's thinking
process to take a risk and join as
engineer number one at a littleknown
startup when she had better paying and
[music] safer options. Thriving as a
founding engineer and why only to pick
up work that no one else wants [music]
to do. Figuring out if you're more of a
product first or code first engineer so
you find [music] your place better. How
Michelle's current startup builds
autonomous websites and uses AI coding
day-to-day and many more. If you're
currently working at an early stage
startup or want to work one day at a
place like this and want to know the
tactics on how to do well in these
environments, this episode is for you.
This podcast episode is presented by
Statsig, the unified [music] platform
for flags, analytics, experiments, and
more. Check out the show notes to learn
more about them and our other season
sponsor. So, Michelle, welcome to the
podcast.
>> Thanks, G. I'm so glad to be here.
>> It's awesome to have you. How did you
get into software engineering? So I
actually started in college. Um I first
joined an entrepreneurship club and I
was working on a bio company but every
week I saw that the companies in my club
that were making the most progress were
people who had programmers on their
team. So I felt like oh like if I wanted
to move faster in entrepreneurship
I wanted to actually build the thing
myself so we can move a lot faster. So,
I took my first computer science class
ever in the spring of my freshman year,
which is very late compared to I think
most of your listeners.
>> Yeah, it's it's never too late, is it?
>> Never too late.
>> And then from there on, did you move
over to computer science? Did you start
studying at a university or did you do
it on the side?
>> Yeah. So, at that moment, I actually
then started majoring in computer
science. Um, I really fell in love with
computer science, especially the
debugging was my favorite part, which is
really funny for most people, I think.
So, the backstory was that I almost
became a medical doctor. Like, I grew up
in Singapore. Yeah. Where that was the
uh the thing to do if you're good at the
sciences. And I really fell in love with
medicine because I really liked
diagnosis, like differential diagnosis.
you know, someone comes in with, you
know, a swollen left leg, you're like,
"Oh, that could be a problem with your
right lung." And I thought that that was
so cool. Or based on the vision that
you're seeing of your eyes, it could be
a very specific part of your brain that
was malfunctioning. So, I really liked
the debugging part of my computer
science assignments where I started
seeing that there was always a pattern
in which the bugs occurred and then I
could trace it back to the specific
lines of code or systems that led to it.
So I felt like almost like I was a
doctor for the computer and I it also
helped me a lot in terms of being able
to build things which I really love. I
started uh interning at um tech
companies and really fell in love with
the with the art of software engineering
um and that that just further um
validated that I really love software
engineering.
>> And then you entered at some really cool
companies. I think it was Meta, Slack,
Robin Hood. How easy or hard was it to
get into get your first internship?
Obviously, the first one is always going
to be the hardest. And then what did you
learn at these places?
>> I was very lucky to um have had this
university program where they actually
placed students in tech companies. Um
and my very very first internship
actually was in Sa Paulo, Brazil. Um
where I was working as an intern for a
healthcare company. And that was where I
really got my start and really learned
uh software engineering from a very
senior developer there in Brazil. Um so
I'm very thankful for uh for that. And
for um guess the listeners who have
university programs who are in student
school um reach out to the careers
office. They could be really helpful in
helping you get your start for Facebook.
It was uh also it was me co-applying to
uh the website uh to this program called
the Facebook University. So this is for
folks who are underrepresented um and
who are new to computer science and they
bring you into the program and then
bring you through a a two-eek boot camp
where you're building an app every
single day. So there every single day. I
was
>> this is pre prei, right?
>> This is prei. So I was using my hands to
uh write Android apps in Java and so
every day we were building apps and then
after the twoe boot camp we were put
into pods where we had to build a fully
functioning app by the end of the
internship and that's when I learned git
for the first time. I learned how to
collaborate with my friends. Um I
learned how to read uh really large code
bases um because we were uh building a
receipt splitting app. um through OCR as
well as like Bluetooth where you could
find your friends near you and then drag
and drop avatars into uh the receipt
items. So if there are three broccololis
and you ate two broccololis and I ate
one broccoli, I would drag avatar twice
into the receipt item and mine once and
then it would split accordingly. It was
really fun, really cool because this was
a personal problem of mine, splitting
receipts, but we ended up having to dig
really deep into uh the uh open source
libraries of uh the OCR from Google as
well as like a Bluetooth protocol um
that was online. So, I became really
good at that. And I was also very
fortunate that like our team actually
won for being one of the best apps in
the internship program.
>> Awesome.
>> And got to meet Mark Zuckerberg uh in
his office.
>> Wow. So after a Facebook internship, you
ended up working a little bit at Slack
and at Robin Hood as well, right?
>> Yeah, that's right. Um and that was
where I really caught the uh startup
bugs. So um I joined Slack through the
uh Kleiner Perkins fellowship program.
So um this is like a fellowship program
for uh for students to intern over the
summer with the portfolio companies of
this VC called Kleiner Perkins. Um, and
at the time no one I knew was really
using Slack. It was only 1,200 people uh
at the time. And um I was really excited
about the chance to uh see what this
whole like startup scene was like. I
mean at the time I considered Slack a
startup. Like looking back it's not a
startup but it felt like a startup to
me. Like someone who at the time wasn't
really familiar with tech companies and
I had such a good time uh at Slack. And
I I think we can also be fair like sure
Slack today is maybe not a startup but
like compared to a lot of companies they
still act way more than a startup even
today.
>> Oh yeah it was it was really awesome.
Everyone had so much product ownership.
It was a lot of fun because it was also
incredible to be at a company where you
were using the product that you were
building every single day.
>> Yeah. like it was like I would start
using a feature um then I would be like
oh like I think that instead of me
having to search through my emojis every
time I need to react what if we put like
a frequently used emoji like you know I
I I'll design it myself post it in this
like feature request channel and Steuart
Butterfield at the time responded being
like yes we should do this and then I
had another idea around like scheduling
messages so that um I didn't have to
wait till the time I wanted to send
message to send it out and I posted it
to the channel as well and he said, "Ah,
that's so unnatural. We'll never do
that." [laughter]
>> But that's really cool getting feedback
straight from the CEO or co-founder.
That's awesome.
>> That was like such an awesome uh culture
to be in where the CEO was so excited
about the product.
>> I I feel the culture talks a lot, you
know, both at Meta and and at Slack. The
fact that the CEO and co-founder is very
is open to talking. Okay, they're not
going to spend whole day, you know,
talking with like interns or or new
joiners, but they do and they're
accessible. I feel that's going to make
a big difference between, you know, like
some companies and then other companies
where this is impossible.
>> Absolutely. Yeah. Um especially now as a
as a founder myself, like I always make
sure to spend a lot of time and be
generous in my time with with people on
my team.
>> And then what did you learn at Robin
Hood?
>> So Robin Hood I found uh through uh
through a tech fair. Um, Robin Hood was
where I really found my sweet spot about
what I loved uh to do in software
engineering. I was working on the Robin
Hood news tab. So, um, this is a tab
that let you see let users see the the
news for the day and how that would, you
know, affect their their their stocks.
And at the time, Robin Hood only had
three tabs. The first tab was the main
tab, you know, trade
>> portfolio trade. Yeah.
>> And then the third tab was like
settings, so notification, and I was
working on the second tab, and I had it
was maybe like five or six of us working
on that main tab. Um, and I was in
charge of deciding um what news to show
on every person's feed.
>> Yeah. And this is like millions of
people using it, right? And making
decisions based on that. like this is
like not some like hidden feature.
>> Yeah. And I was 19 or 20 uh very young
and they gave me that opportunity to
build that and I really found that I
love I love that I found my sweet spot
in that I felt like I got to work on
very cool computer science concepts like
we were using Robin Hood version of
Cafka to do the data pipelines when we
received
>> for messaging.
>> Yeah. for the messaging because we had
to parse um the uh video feeds and the
news feeds coming from a lot of our
partners like like Bloomberg was selling
the news to us and then we had to then
tag them um and and then based on the
tags and as well as like what the users
uh were invested in figure out like what
are the relevant news what to do if it's
too sparse how do you um populate the
feed such as there no bias for machine
learning cuz we also wanted to keep
learning what to rank first. And if you
had a very prescriptive way of uh
ranking your feed, then you would just
be giving biased data to the machine
learning algorithm for deciding what is
the most interesting uh item. So like to
me like that was really exciting because
one I was learning a really cool
computer science concept but then two I
was also deciding like a lot of the
product requirements you know what does
the user want but then what is
technically feasible based on what are
the business partners we had and like
based on our tech stack and then based
on like latency requirements. So I felt
like I was able to activate like like
all parts of my brain thinking about the
technical side but also the product side
and because of that I felt like oh I I
really love software engineering like
this this is where I want to be.
>> Do you love software engineering
startups or both?
>> Um it was actually both Facebook's Slack
and then Robin Hood. Um they actually
became smaller and smaller right as I
did my internships.
>> Yeah. from uh 12,000 people to,200 at
Slack and then 300 at Robin Hood. And I
found that every time I went down, like
roughly an order of magnitude, um I felt
like way more ownership and I felt like
the line of sight between me building
and the users impact that I was making
was extremely clear. And so I knew like
okay now that I've done the 12,000 the
1200 and then 300 obviously the next
step is like joining a twoerson company
and then starting my own.
>> And then Slack did did you work after
graduation or was that your last
internship?
>> Robin Hood was my last internship Robin
Hood last
>> Facebook Slack and Robin Hood were my
internships.
>> Okay. And then like it's well you had a
healthcare company before
>> and the healthcare company. Yes.
>> So it's incredible. You had four
internships in I guess in four different
summers. uh three summers
>> and in in three summers you kind of had
them together which is amazing and now
like you had all these companies behind
your back on your resume. I'm assuming
you know you could have decided to go
into a bunch of different companies and
then yet you decided to go into this
unknown company that at the time was was
completely unknown. It just raised
something. It seems like a pretty risky
bet to go into a early stage or like
seedstage startup. Tell me what was your
thinking after this? again you've you've
seen these different companies and how
did you end up at like such a small
company kind of it it felt like taking a
big risk I'll be honest
>> oh yeah um it was it was a very big risk
there wasn't any code written yet at the
time
>> there was no code
>> no code written um
>> so it was just an idea and like a
founder with an idea or
>> they were very nice mocks um the first
the first hire at warp was actually a
designer
>> and and then can you tell me like what
was the kind of idea what was the stage
at warp when you came there what was the
vision what were the mocks like Oh yeah.
Well, first of all, it was called Denver
at the time.
>> Denver.
>> Denver. And um
>> No. No wonder it didn't stick.
>> I remember being like, if you want to
think about SEO, Denver terminal is
definitely not the way to go. Back then,
I already had like a lot of growth
intuition. Um but it was meant as a as a
placeholder as they figure out what the
as Zach, the founder, was thinking about
names. Um, so there was the key mock was
a terminal that had the terminal input
at the bottom anchored at the very
bottom. And then there was a blinking
cursor that was a line instead of a
rectangle.
And then there was a concept of blocks
where terminal inputs and outputs were
grouped together and there were lines
between the blocks
>> and that was the key the key one. And
then I think the second mock was
collaboration. So we had like different
avatars on each of the terminal um
blocks. So it was almost like Google
Docs or Figma like oh you could have
multiple people looking at this mock at
at this terminal. That's so cool. And
then there was the concept of like
sharing environment variables and
presets. Um cuz we all know like
everyone is such a pain to get
environment variables uh especially in
teams. I mean, no one wants to confess
this, but I'm sure everyone has had send
has has experience of sending
environment variables through Slack. Um,
and that's it's no good.
>> Yeah. And and also, of course, I mean,
you always have them in your local
files, which is a necessity, but yeah,
as you said, sharing them. You don't
want to put it into GitHub, but yeah,
how do you transfer them? Yeah, exactly.
Sharing those keys that should not be
shared because your colleagues need them
or your teammates. Yeah, as you said. So
like so like do I understand the vision
was like basically the vision was like
hey the terminal has been around forever
here's a couple of cool ideas on how we
can innovate and this was pre AAI right
like this prei
>> okay we but already that that was the
the vision now can you tell me a little
bit about like I feel not many people
talk about this especially when you're
still earlier in your career you're a
new grad okay you know like you've had a
couple of like really cool internships
which means probably you know like a lot
more companies will be open to to hiring
you were you interviewing at other
companies as well or was this the first
one you did? And how did you think about
or how did you go about like negotiating
your you know your first full-time
composition cuz I guess with internships
you don't have much negotiation but but
here you probably had some leeway.
>> Oh yeah, every everyone wanted engineers
at the time. The thing is that I never
really envisioned myself joining such a
small company. It was only two people
and
and there was no Kin. Um, so my focus
during my uh job search process was
focusing on uh 15 to 20 people teams
series A. I had a couple options that
had $10 million ARR already. So, you
know, you you could I could join a
rocket ship like see like fast growth
and then get to know for sure that there
will be a lot of opportunities because
when you have a fast growth company,
there's just way more things to do than
there are people. Michelle was just
talking about how she had the option of
joining startups that were growing
really fast even before AI. Today, what
I'm seeing is many startups are growing
even faster because they can get to
incredible velocity with AI coding
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And now let's get back to why Tim
Michelle chose to join a very early
stage startup.
>> So I actually had a lot of those
options. Um but ever since talking to
Zach um the the founder of Warp, I kept
thinking every day about the product and
how we could make it better. Mhm.
>> And it was just a product that I had to
I discovered that I had a lot of passion
for because um when I was uh doing the
software engineering internships, I
actually found that there was a lot of
uh real business impact from improving
the terminal. In the summer of 2018,
Slack had multiple outages. Um that was
the first time that Slack was bringing
on new enterprise clients like IBM and
Disney. And so what you know the double
nested loops that could have worked for
uh selling to startups no longer worked
at IBM and Disney scale. And so a lot of
things were breaking. A lot of terminal
comm a lot of uh internal tools were run
through CLIs. A lot of commands were
being shared on Slack.
>> Uh there was an ops rotation. And so I
felt like
>> you were you you were seeing the
potential of like how just like I know
sharing commands better like better
tooling a collaborative C cl C CLI even
a Slack could have been helpful at your
time right?
>> Yeah. So I saw a huge business impact
and then second I also personally as
someone who just learned computer
science just a few years back saw that
it was a very big barrier to entry for a
lot of computer science students um
because computer science is already so
scary um to learn for someone who's new
to it um but what is even scarier is
trying to move the cursor from one uh
character on your command to another and
realizing that the mouse doesn't work
like I felt like there was also a lot of
impact society that can be made if
coding was a lot simpler for everybody.
Um if we could make a terminal more
accessible, if you could move the cursor
with your mouse instead of memorizing
control A uh and Emac shortcuts. Um so
it was like okay this business idea
there's a lot of business u impact and
potential revenue and if we do well we
can make computer science a lot more
accessible like when else can I join
such a cool idea as the first engineer.
I could always look for a job um in any
of these like $10 million ARR like
doubling like every quarter things but
it's so rare to kind of coincide with
the window in which this company was
being started and that I get the chance
to be the first engineer. Um the other
thing was like in other companies if I
were to join I wouldn't get the
opportunity to work so closely with
someone who was a principal engineer at
Google.
>> Yeah. So, Zach was a principal Google
engineer, right? Like he's a longtime
software engineer.
>> Yeah. Former CTO at Time magazine and I
felt like I, you know, some of my
friends would go um study masters
programs to be better at computer
science. But here I had this opportunity
to get go through Zack University to
become a really good software engineer
very quickly working directly with him.
He was looking through all my tag dogs,
all my pull requests, and I just became
a very uh good engineer very fast. That
was how I made the decision. Uh it was a
it was definitely very atypical. Uh like
I I could have gone back to Robin Hood.
I had that return offer. Um but I just
knew that I needed to be somewhere a lot
smaller. Did you negotiate your
compensation? Especially, you know, with
startups when you're joining early on in
a Silicon Valley startup or or at like
honestly most startups that are kind of
like either have venture funding or plan
venture funding, a part of composition
is equity, which is always a bit tricky
subject for for most software engineers.
How did you research equity? How did you
learn about it? Did you negotiate it or
you just kind of took whatever was, you
know, on the offer? because I feel this
is a topic that not many people talk
about but it does get pretty important
right?
>> It is so important uh to to negotiate
for equity. I really negotiated hard for
as much equity as possible and what I
was willing to trade off was cash.
>> How was your offer presented? Yeah, I
was presented a spreadsheet that had
three options uh with increasing salary
and decreasing equity. It was a really
good spreadsheet and I I actually use
this today uh where it actually
>> at your startup if someone gets an offer
they're going to get a spreadsheet like
this.
>> Yes, at Flint my company you will get
this spreadsheet that helps you
calculate what the equity actually means
in terms of the compensation value. Uh
we also hand like we also calculate tax
as well as dilution at every stage and
then we also have this uh calculator
that helps you calculate the expected uh
value of your stock based on different
uh outcomes and the likelihoods of each
outcome. Um and all credit is to Zach
from from War who let me use this uh
spreadsheet. But anyway, there are three
there are three options and um I argued
very hard for the one with the most
equity and I was willing to go extremely
low on cash. And in terms of what
leverage I had, this is probably a bad
negotiation strategy, but the way that I
negotiated that was saying, "Hey, Zach,
I actually really really want to work
with you. Um, I will work with you. Um,
I will sign this offer. this is I really
want to build this thing. Let's go do
it. I would really appreciate if we
could do this off this number instead of
this number. Some might say that that's
a really bad uh negotiation strategy
because you are losing all the cards by
saying that you don't have any other
options and uh you know some might say
the best way to increase your your offer
is by having competition. But I think
that early stage companies um where
you're joining as just like one or two
people, it really means a lot to the
founder that you are bought in, ready to
go, excited to help them and they want
you to be happy and they want to make
sure that you have a good deal. I will
say like you know the the general advice
of negotiation that you read online
first of all a lot of it is written when
you're negotiating with against faceless
corporations where the person uh giving
the offer let's say an injury manager or
HR they don't own this thing they're
given numbers and it's they have a job
to do which is close people and they
have don't have too much emotion and a
lot of that advice will work you know
like that they do but as you say in a
startup it's it's people it's a very
small team the founders do care and I
will say this like a lot of a lot of
good founders will actually just not
make offer to people's who they don't
think believe in what they do because
it's so early so I I feel like what what
you did like of course you know like it
probably goes against all the advice out
there cuz the advice is not for this
like I feel being authentic like being
excited I cannot talk for all founders
but I know some founders and I I I do
think this means and honestly like in in
the end following your gut is a pretty
good strategy. A lot of times
>> a funny thing about gut is that actually
the day before the offer I was uh u
making the decision I had, you know, the
10 million er company that was doubling
and I had warp. I'm in Denver at the
time and my stomach was actually acting
up uh the the night before because I
think it was feeling that it was the the
dissonance between like what I was going
to do versus what I really wanted to do.
Now, one thing I've heard that is also
atypical and no one will suggest, but
you still did it, is you know when a
company makes you an offer, they often
ask for references for you to talk with
other people or before they make an
offer. I heard you did that with Zach
Warp CEO. H how did that happen?
>> Yeah, I actually pulled up the email
before this and I saw that I said like,
"Hey, Zach, really excited about this.
Um, happy to send you my ref checks." Um
I would also like to learn more about
how you are as a manager. Can you send
me a reference uh references for people
that you have managed before? Um
especially when they were junior
engineer.
>> We all see
>> I mean I I would recommend everyone to
to do this actually. They say like you
you don't leave companies, you leave
managers. Um and uh at a startup you
can't pick your manager, you can't leave
a team. Like my
>> this there.
>> Yeah. Like my friends working at Google
could be having a bad time with one team
and then they could switch to another
team. At a startup you are married to
that manager. So you need to learn as
much as possible about what it would be
like working with them.
And um you have like reference checks
are by the way the most important part
of any interview process. Like that is
like sometimes even more important than
the on-site itself. So at your current
startup, you're also doing reference
checks.
>> Always,
>> always,
>> always.
>> And what do you look in a reference
check now? Just kind of, you know,
thinking a little bit from a founder,
you've been on the other side cuz I I
feel they are coming back, but I I don't
hear it that frequently. And I don't
think a lot of people know how to do it.
Well,
>> if I as a founder, I'm evaluating a
candidate. Um, the most important
question I ask is,
would you want to work with this person
again? And the answer I'm looking for is
not yes. The answer I'm looking for is
hell yes. I I don't even know like why
you even asking me this question. Like
you're so lucky to have this person like
I don't know what's happening in the
waters of your company but like how are
you able to pull someone like this? That
is what I'm looking for. Um if I'm
hearing like a oh like yeah I think that
they could be great or like yeah they're
very strong. Um that to me is like a bad
reference check that does not pass my my
test. one day of a work trial is a very
good good pro approximator. Um but it's
just not the same as like working long
term with someone. So this is very
important. Um I actually think that like
engineers have a lot of um power and
leverage um because the good ones a lot
more people want them. But at the same
time, it's very hard for you to assess
like what is it going to be like working
at this AI startup. Um because uh it
doesn't have that much reference points
from uh from the outside. Um so uh it's
very important to assess how they are as
a manager. as a junior a more junior
person entering a company. I think one
of the ways that you could have a bad
time is if you join a company where they
don't promote and mentor and grow uh
younger people. I've seen this happen at
my friends companies where they would be
the first 10 people who built the
company and then as soon as the company
does well, they're replaced by
executives and then they're never
promoted beyond the entry level that
they were in even though they built the
company and they spent a lot of their
time and effort and youth and energy
working on the company.
So it was really important in my
reference check to check how much
opportunity did someone young and junior
get like what were career conversations
like? How did promotions work? What was
it like during the tough times? Um and
Zach passed like exceeded all of the
tests in that I talked to two engineers
that were new/in interns working for
Zach and then very quickly became
director of engineering at uh Google
Sheets. Um, so he was clearly someone
who would bet on young talent and then
help to promote them. Um, and I saw that
again again at at Warp where a lot of uh
younger new grads were given positions
of tech lead or being able to uh run the
most critical uh project streams at Warp
because Zach always bets on the young
talent. And I I think in general this is
probably sounds like a great strategy of
trying to get or or asking for
references from your future manager and
asking them about what you care. You
know this might be in your case it was
like yeah can I have a career trajectory
if you're looking for let's say
stability may maybe look for that but I
think it's just like such an underrated
thing. I haven't heard anyone else do
this so congrats on on doing and sharing
it with us.
>> Yeah. Um the the last thing I'll add
there is that even if it's not for
evaluation it could be for advice. like
how would you be able to work with this
manager best? Like maybe it's like
insist in insisting on the weekly
one-on- ones, maybe it's about like
proactively asking for advice in this
specific way. So it doesn't hurt you to
do it. Um and you can always frame it as
that you're getting advice on how to
work closer with them.
>> I love how Michelle shared the story of
how Warp was founded and how she joined
as a founding engineer. Talking about
the founding of a startup touches nicely
on the origin of our season sponsor,
Linear. The idea for linear came about
when their founders were going through
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and Uber. As you'd expect with real
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because people work less harder, but
because there were a lot more moving
parts that needed to be coordinated. As
an example, in the early days of Uber,
it took a single engineer about 5 days
to integrate, test, and ship a new
payment method to the app Google Wallet.
But years later, it took around 2 months
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so much more planning coordination with
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particularly hard. Every team involved
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tools and workflows. This fragmentation
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what has been committed, what's at risk,
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yourself at linear.app/pragmatic
and see why teams like Gramp and Clay
also switched over. And now, let's get
back to Michelle and her time as a
founding engineer at war. when you
joined warp uh what kind of technologies
did you work on and how did you find
your so-called kind of stack or place
because you later talked about how you
know in startups or in tech companies
there's kind of like more product and
more infrastructure more front end more
more backend where did you end up in
this sense
>> so the stack at warp actually first
started out with JavaScript and then
within
>> not even TypeScript
>> oh it was TypeScript
>> TypeScript okay
>> and then uh two to three months in we
decided to scrap that repository and
rewrite every just like rebuild
everything in rust.
>> I have to ask why although I I suspect
why.
>> Yeah. So it was for performance reasons
and it was also speed of development.
>> Yeah.
>> So um while it was really fast to push
out JavaScript code, we then needed to
spend a lot of cycles testing stress
testing it against um a lot of
performance constraints. So, one thing I
did with our JavaScript app was that I
drew a thousand rectangles um and then I
started scrolling the terminal and the
scrolling was breaking.
>> Yeah.
>> Um and it's extremely important for us
to be able to draw a lot of rectangles
because yeah like terminals output a lot
of a lot of uh logs and everything needs
to to to be really fast. There was also
a very strong sentiment amongst amongst
developers that they would only use uh
high performance terminals that were
built low level. So even if there were
two applications that were completely
identical but one was built in Rust, it
would just be distributed a lot better,
people would love it, people would uh
you had this at back time back then like
the Rust community was was small but
growing very fast and extremely
passionate. And so it was also very
important for marketing that we built it
in Rust. It was very really uh funny
when we decided to do to uh beat and
rust and then um Zach sent the O'Reilly
Rust book to every um everybody. So me
the founding engine uh the other
founding engineer a log and he and then
we would just read every day and then
every time we learn something new we're
like oh let's rewrite what we wrote
previously. There are way too many
unwraps um so let's go fix that. We also
had the privilege of uh working with uh
Nathan Sobo who was uh the inventor of
the Atom um editor and then eventually
started Zad and he had a lot of Rust
experience and every day he would pair
program with me and I just learned all
of the Rust um idioms that work really
well.
>> I guess pair programming does work.
>> Oh yeah. Um, I really enjoyed pair
programming with Nathan uh because I
learned a lot of like small ergonomical
things that makes a big difference in in
using the IDE. You asked a question
earlier about like product engineering
versus infrastructure engineering. Um,
and I wrote a piece like many many years
ago before the word product engineer
even became uh in everyone's lexicon.
product engineering and product first
coding are like people who are more
motivated by user problems and excited
about solving the user impact and then
they see technology as a means to an
ends of user impact and then there's
like the codef first people who tend to
more map onto infrastructure engineering
where they're really excited about like
you know the best performance the best
libraries elegance I found through my
Robin Robin Hood internship that I very
much am like a product engineer at heart
um and I find that this division of
product versus infrastructure
engineering is a way better split to
think about engineering than front end
and back end. Um because of the mental
models of like people tend to segment
into like roughly speaking two camps. So
the product first people who care about
user impact, they gone into computer
science because of the things that
computer science can do for people and
then the second camp which is code first
people who are really excited about the
code itself and really excited about
pushing the limits of of code and they
tend to map to more infrastructural
problems. When you split people uh up in
front end and back end it's diff it's
like it does a mismatch in the mental
models of uh people like this is my
experience. I was a front front end
engineer at one of my internships and
all I was given are mocks to implement
and so I wasn't able to solve problems
for users. So then I felt like oh I want
to go to backend engineering and then in
my other internship I was placed into
infrastructure. So I spent two weeks
migrating from uh Amazon Athena to
Presto and all I did was write SQL and
migrate data database roles and I was
finally working on something was closer
to the metal but also I wasn't really
seeing how I was solving any user
problems and so it made me feel like oh
wow like maybe I don't really want to do
software engineering and it was only
after I got that opportunity and I I I I
advocated for joining the news tab team,
the Robin Hood news team that I finally
saw like wo like I actually really love
so solving user impact problems and user
problems and then while solving the user
problems I get to use tools like back
end and front end and it didn't matter
to me which one I was using as long as I
was solving the problem of like the user
which is what news do I see and how does
it look
>> and it's like I I really sense that
product engineer it's also a kind of a
verb or or phrase that that is now
spreading across startups. So many
startups are now hiring specifically
product engineers. So it is happening.
As a founder yourself, I assume at some
point you will hire product engineers if
you're not already hiring. But what
would you look for like outside of the
like this person can code and you know
has the basics, but what what what are
the things that will tell you if like
okay this person would be good at
product engineering versus just maybe
not as much. One key signal is whether
or not they have worked for a company
that was product first in nature. Like
if they had worked on uh more of like a
userfacing type SAS tool like Figma,
notion or Slack um you know that those
companies are very focused on product
first thinking and they pick people who
are product first. Um but then in an
interview uh you can also kind of tell
based on how the candidate answers
questions. So when you ask them um what
they were doing uh some pe at their
previous uh roles uh some people will
focus a lot on like the really cool
technology and then others will focus on
the business problem of like oh like you
know we were leaking $700,000 a year to
Amazon. Um and so it was very important
that we migrated over to our own open
source hosted presto and then we did
this and then this is what happened to
the business. um as opposed to like oh
like you know it was very important for
us to do this thing and it was very
difficult because of XYZ reasons and
then we used this library but then this
library didn't work you know you could
really tell the difference and it was
very important also for our interview
process to involve a product round where
we asked uh people like you know what
would they change about the terminal
what would they change about a favorite
app that they're already using and then
the best people who are thinking in
terms of product would know how well
first of all would have an opinion about
how how to improve a product and then
second of all would know how to talk
about it from the users uh perspective
and last of all are able to create
milestones in that product based on user
visible milestones. So you would want if
you have like a hundred things to do,
how do you group it and sequence the the
things to do in a way where every
milestone the user could see a
difference as opposed to like maybe
spending like 60% of your time improving
performance or latency that would not be
seen by the user until this front end
was added for example.
>> Yeah. So I'm I'm hearing that like
understanding the business, caring about
the product, like having a lot of things
that we might have associated purely in
the past with just product managers,
having some of that is increasingly
important. And you know for engineers
who have none of it, that's also fine.
But it it feels like increasingly they
might be a better fit for infrastructure
work or places where you don't need to
think about product. there's like
someone or a company where there is a
product manager and they they take care
of all of that and it's just
implementation which sounds a little bit
less fun but these places exist and some
people there are engineers who
appreciate this
>> there are so many I mean and they're all
extremely important um when you are
you're at a company with a lot of scale
like really like performance memory like
the infrastructure you use is so
important but then when you're talking
about startups you're just starting out
and so you need someone who is um able
to plug in all the holes in a company
and that the scale at the very beginning
doesn't tend to be something that
requires like that many billions of
roles to handle um or like uh requests
per second to handle.
>> Yeah. So you've you've been a founding
engineer, you're now a founder. Clearly
you're also hiring founding engineers
and at Warp you also hired product
engineers. How do you think a product
engineer versus a founding engineer
differs or or do they is it just the
timing or is it also a little bit of
different personality or different kind
of challenges?
>> Yeah, that's a very good question. Um,
so I would say like founding engineer
versus product engineer, they're like
different exes. So you could be a
founding product engineer. Uh, you could
be a founding infrastructure engineer.
Um um or you could be like a later stage
product engineer, later stage
infrastructure engineer, um later later
stage uh software engineer, uh AI
engineer. Um I think that folks might
differ on the definition, but I think
founding engineer counts if you are in
the first five or so that joins within
the first few months of the company
starting. A product engineer in my
definition is someone who is excited
about solving uh user problems and they
are full stack in being able to do that.
So they could go in and build a
front-end feature, a backend feature or
something that's end to end. They could
also go into AI. Um they could go into
infrastructure. They would use whatever
tools in the tool belt of programming to
solve the problem for the user. I think
these days the way that startups are
putting these job descriptions out um I
think that they're actually more looking
for purely front-end engineers um no one
uses the term front-end engineers
anymore. I think when someone is like
reading a job description, one should
read it closely because I think that a
lot of startups here are using the word
product engineer more as a kind of like
a synonym for front- end only
engineering. So, so like not all of them
mean the product engine that we were
talking about.
>> Yeah.
>> What what what do you think today at
your startup for example now that we
have all these AI tools? Do you think
it's going to push us away from even
pair programming even if people are in
the same space or or or do you think you
know the the people who still do it are
actually going to benefit a lot from it?
I think almost like with the rise of AI,
everyone
now is pair programming with an AI and
having someone to talk to or some bot to
talk to allows everyone to have a rubber
duck every day and that helps everyone
get better. Um I think that with the
rise of the return to office um there's
also a lot more opportunities for
sitting next to each other and just
learning how people use their tools that
we didn't get during the remote time cuz
Warp was remote first and um during the
first two years I I don't think I I ever
saw Zach in person.
>> Oh wow. Yeah.
>> Yeah. During 2020
>> of course it was that time. At your
current startup how much are at Flint?
How much are you using AI?
>> Oh, um, all the time. Like it's almost a
requirement at this point to use AI to
code. Uh, cuz then you can be more
productive.
>> What are your favorite tools or your
common commonly the tools that you reach
for?
>> Always cloud code.
>> Do you still use the ID or not as much
or to re review stuff?
>> So, we use cloud code inside the IDE.
>> Mhm.
>> Yeah.
>> Inside VS Code or or I'm not sure if you
can do cursor or one of them. It's
cursor and then we have an engineer who
only codes on Vim. So he uses cloud code
on Vim.
>> Oh but then runs there as well. That's
pretty cool. It's crazy how how quickly
we've we've changed from like ID only or
most engineers to to actually just like
warming up to this.
>> Yeah, technology gets better. One
interesting topic that you mentioned
earlier is some cautionary tales about
how when you're joining an early stage
startup, especially an AI startup, some
engineers can feel a little bit like
screwed by founders and and you know I I
I think you know we talked about how you
managed to like you know get a great
offer at an AI company with a a founder
who like checked all the boxes but I
think it's important to talk about some
negative patterns you might have seen or
heard and and how to avoid it because
again there's an explosion of startups
of AI startups of founders uh who want
to recruit engineers and sometimes I
guess uh things can be too good to be
true.
>> Yeah. Yeah. I I I'm sensing a lot
amongst my friends as well that people
feel like um specifically uh the founder
might be acquihired away uh by a bigger
company and then be the only one in the
company that received any monetary
benefit from
>> so that that we've seen in in the news.
>> Yeah.
>> Some of the founders being hired away
and then the team is left hanging.
>> That is the specific scenario that
people are really scared of. And I
actually had a friend who told me that
because of all these um equity hires of
the founders that's happening like she's
just she's just going to join OpenAI
instead because it's safe. I think it's
all about uh really understanding the
character of the founder. One great way
to find out about the founder is to do
reference checks like is this yeah is
this someone who actually has good
character who is generous with their
people who care about their team. Um the
other good pro uh approximator is to see
if the founder themselves were founding
engineers to begin with because that's
just like that lived experience and
empathy that you just cannot get unless
you went through the um the ritual of
having been a founding engineer where
you're in there. You know the day that
there wasn't even any code to the day
that there was code and then the day we
had our first user. um the days where we
didn't have the first user like all that
like pain and struggles to now have like
all these this empathy that hey like
these folks are entrusting me with their
career and they're taking a lot of risk
um I cannot see a world in which I
wouldn't offer uh secondaries and tender
offers um and opportunities to them.
It's a big sacrifice
>> and and maybe it's even worth asking on
the interview specifically these
questions that if the company was to was
to have some as a kind of raise a new
round and man the founders would take
secondaries would it be offered to other
employees if there was an acquisition to
happen would you bring the team with you
I guess you know it's not binding but I
feel there is difference between when
people don't ask and everyone just
assumes versus it doesn't hurt too much
to ask potentially especially if it's a
a startup that seems to have just a
rocket ship trajectory.
>> Oh yeah, absolutely. You definitely have
the the leverage to ask that uh in in
this times.
>> It's I mean it's an innocent enough
question, right? Worst thing is they
they don't answer it or or they refuse
to answer or they can say something,
right? And then you have some data
point.
>> Yeah. The other thing is also to not
listen too hard on what their answer is
and to listen to whether or not they had
thought about it before. When I was
asking Zach about like how he thought
about early employees, like it was very
clear that he had been thinking about it
for years. And so the answer that came
out was very well thought out and it was
a really obvious thing for him to be
thinking about whereas like you know a
less thoughtful manager might give you a
good answer but it's very clear they
just came up with it on the spot. So now
that you have a startup and you know you
you've now moved from from again being
being uh working at companies to being a
founding engineer to now founding your
own company and congratulations on
coming out from stealth.
>> Thank you
>> with with Flint. Uh how do you find what
does it take to hire worldclass
engineers in an environment like Silicon
Valley or with other founders you're
talking to and also from your own
experience? I think it's about um
showing that you care a lot about the
team um and that you value people on
your team and that there's high trust
between you and them that you will do
every measure it takes to make sure that
they are going to have a good time. Um,
and then it's also about having really
big vision about how this company is
going to change the world and it's going
to be huge and that this is a chance to
change the world.
>> Speaking of which, uh, your your your
startup Flint, C, can we talk about how
you came up with the idea around
websites and also how you know both what
you're building but also how you're
thinking these AI agents will change the
world, the web. So the website itself
become agentic. They build themselves.
That means um that if you wake up in the
morning to a competitor having launched
overnight, your website would have
already generated you a comparison page
that compares you with the competitor
and then it's already optimizing for
conversions and it's also keeping track
of the differences in your product and
them every day and then updating it. So
something that would have taken five
agencies three months to do suddenly
gets done overnight when you were
sleeping. And we're thinking of also
automating all of the other marketing
workflows around that. Like we can hook
into your sales calls and your gong
calls and then find out ways of selling
your product or solution pages that you
might be missing.
>> Oh wow.
>> Um yeah,
>> this is proper next level.
>> Oh yeah. Like marketers really love
this. I mean, I'm not just talking
obviously from the marketing angle, but
just from a from a software engineering
and how you have like all these like
different input channels to capture
feedback and then to eventually generate
this sounds really cool.
>> Yeah. Um it is uh bringing autonomy to
the to the web. we we're really building
a new kind of uh internet here where uh
the website is now not only generated by
AI and for AI but it's also becoming AI
itself um to be more dynamic and
proactive um um my co-founder actually
ran teams at Neuro which is an
autonomous vehicle company and we talk a
lot about how autonomous websites are
similar to autonomous vehicles in that
it does they they take in data through a
perception system. Then there's a
decision-m system about okay like based
on this comp competitor based on these
sales calls like what should we do and
then it would then have a control system
that then actually implements the pages
and then it would then start off that
loop again where based on how the page
is doing in the environment which is the
market what should we then do? So by
putting all of that perception, that
decision-m and control uh systems into
the same entity, we finally close the
feedback loop. That is the reason why it
requires five agencies talking to each
other to build a page. We had to have
the five agencies because there were
separate tools and different specialties
to be passing information between. And
now if you put all of the tools in the
same entity, you start having a closed
loop where the website continuously
optimizes itself for your business. It's
very exciting. Um, so the first phase is
that which is let's respond to your
market based on real real-time data
streams. And then the next phase will be
real-time morphing and shape-shifting of
the page based on who is visiting. It
could be a healthcare executive that
comes and then we morph the page to
highlight uh healthcare case studies or
like uh compliance related requirements
from healthcare and then we could even
generate a sales demo that's
specifically for that healthcare
executive instead of needing to click
contact sales and then wait a week for a
Zoom call where someone is extremely
bored talking to you. just have the the
website generate a demo closely on the
spot and then if it's an AI agent that's
visiting we can also speak different the
website could also speak differently the
agent doesn't want to speak in HTML uh
they want to speak in MCP they want to
speak in tool calls APIs markdown JSON
um there is a new agentto agent protocol
that we're building here um to redefine
the way that uh agents interact with the
web we also create the concept of a
aentic web where instead of going to
Google uh to find uh links. You could
have the agents talk with each other to
tell which agents are more credible than
others and um be able to communicate
very quickly um to help to sell uh a
customer on a deal. This is so
interesting because I I feel like we're
so focused right now or at least I'm f
so focused on how uh LLMs can help
developer tools like just you know
change how how we do things that we kind
of forget that there's a whole world out
there where where these tools can really
just you know like change a bunch of
stuff like how how we think of websites
and how dynamic they are and how like
ultra dynamic or ultra personalized they
can be. This is really cool.
>> Yeah. uh everything we know about the
internet is about to change and and uh
Flynn is building that even today. One
really interesting problem that we're
solving uh it's almost a research level
problem it's in terms of creating
onbrand landing pages. So it might seem
very simple from the outside cuz like oh
like can't we just like choose the
background color um and the typography
of a page and then turn out a page.
Turns out that like especially today
brand is very important. Um you wouldn't
put a l if you're a SAS company you
wouldn't put like a like a cursor
generated page in front of a Fortune 500
client you're trying to trying to close.
You want to make sure that your page
really matches your brand down to the
very pixel. Um and we have developed
that capability in in Flint to create a
page that looks almost as if the
customer themselves built it. So like uh
we work with cognition uh on the events
pages as well as their comparison pages
between windsurf and cursor for example
and that's being cited by looms.
>> So it feels to me you know you've got an
exposed like you like one part of how
you got here maybe you've got otherwise
but it feels you really got here because
you were at a founding engineer at a
startup you've seen so many things. So
what would your advice be to software
engineers who would love to join as a
founding engineer maybe an AI startup or
a fast grow startup these days a lot of
them are AI not all of them uh if if if
it's someone who you know has some
experience in the field what tactics you
think might work for them
>> it's about uh showing that you've built
in AI before cuz that skill is very much
high in in demand and it's very new Very
few people relatively speaking and have
ever built an AI product before. So just
spending like some time over weekends
knowing how to build an AI product
already helps you stand out above many
people.
>> Yeah. And by an AI product, we mean
something that is is using LLM
underneath the hood to to do what
whatever it might be. I don't know, may
that be just a search engine based on
LLM or or anything that scratches your
itch. Yeah, really any anything that
scratches your itch that uses um any of
the the models, the completion APIs. In
terms of excelling in that role, it
starts off with picking the right
founder. Um but then once you do join,
it's all about volunteering to do the
things that uh no one no one wants to
do, but it's the most important thing
for the business. Um, so I did what most
engineers would consider to be the worst
job ever, which is to be the face of the
company on Hacker News at Warp. So I
wrote the blog posts, I published them
on on Hacker News and I answered all the
questions on on Hacker News. Um, I went
out there and I created our company
Twitter and I was writing tweets for the
company. Then starting a YouTube channel
for the for the company before any
developer tool companies really thought
about doing YouTube. starting a discord
channel like filing every feedback
starting the GitHub like things that
like very different like outside of
engineering but the business really
needed
>> and and then you still doing your
engineering job you're still like you
know like fixing bug and etc but on on
the top of it that you're figuring out
how to help the company right
>> yeah yeah you you still have to make
sure that you're doing your your number
one job which is software engineering so
that needs to still stay the main focus
and you should only volunteer for other
stuff if you are already doing well in
your main job. The benefit of doing a
lot of these things and learning how to
do a lot of these things um is that then
um you get to learn um what businesses
need. You know, you can come up with
ideas that are not like just developer
tool companies um for example. And at
one point because I was doing all these
things and then hiring all the people I
remember like it was after one of the
board meetings my my founder reached out
to me and said that hey like Michelle
like you hired all these people in
growth I want you to be head of growth
you're going to be starting and managing
this team from now on and I don't know I
was like 22 at the time and suddenly
executive suddenly reporting to the
board every quarter on that like wow wow
numbers and revenue you wouldn't get
that uh unless you volunteer to do
random things and then um mo make sure
that every time you do this you do them
ex exceedingly well cuz it's not
necessarily just about doing well in
that like domain. It's about the founder
knowing that whenever they pass you a
job to be done it will be done
excellently.
>> Yeah.
>> Um and then this way you get more and
more responsibilities. Eventually I
ended up leading enterprise sales for
warp.
>> Oh wow. Um because we had this problem
where we started getting a lot of
security questionnaires from companies
that were using warp and I saw that
problem and I was like oh this is not a
security problem. This is an enterprise
sales opportunity. This is the start of
a conversation in which if we have an
enterprise deal we could we could fill
your questionnaires and we could have
sock to reports and we could have all
these nice compliance controls and admin
panel if you paid us like you know this
amount of money. Yeah, it's things like
this that really help you um do well in
a company. It's doing the things that
are very unsexy that nobody wants to do
because before you know it, you might be
running enterprise sales because no one
no one wanted to work on security
questionnaires. It was a hot potato that
was passed around multiple quarters
until it went to me. And and I guess
it's probably needless to say, but if
you are working as a founding engineer
or like and you're or or even as a
software engineer, you're picking up all
these things and you're balancing all
these things and from the outside it's
like how are you doing all these things?
I guess as a founder, it's kind of
preparing you to be a founder because as
a founder, you're you'll definitely have
to balance all you know all these hot
potatoes at the same time.
>> Oh yeah. as a the job of a founder and a
manager is to always like it's always
about taking the things that no one
wants to do so that everyone else can be
in their zone of genius. They can spend
all their time working on this
engineering problem and yes I will deal
with a news
>> as closing let's just do some rapid
questions. I'm going to ask a question
and then you tell me what comes to mind.
Sounds good.
>> Yeah, that sounds great.
>> What's your favorite programming
language and why?
>> Oh, Rust.
I feel like I get a lot of satisfaction
every time I pass through borrow checker
cuz it's very difficult to write code
that compiles.
>> And at Flint, you use Rust as well.
>> Uh Flint, we are a TypeScript shop. We
are building autonomous websites and
we're building uh websites that build
themselves with like you know so it is
helpful to be writing in a language that
builds the website.
>> I'm sure Russ will find his way in there
sooner or later.
>> All right, we'll see. What are one or
two movies that you would recommend that
you enjoyed?
>> Yeah, I really enjoyed uh Weapons. It
looks like a horror movie on the
outside, but it is very enjoyable. Um
there are many uh comedic moments in it
and I also really enjoyed the nonlinear
narrative where it it's a story about
sometime in the early 2000s there were
children who started running out of
their houses at uh 2:00 a.m. And then
they all disappeared for a month. And
then the movie, this is just a real life
story. And then the movie creates a
narrative for like what could have
happened. And then every chapter in the
movie was showing a different uh
character's perspective. And every
perspective added a different way of
viewing the story altogether and almost
changed the genre each time. And as a
horror movie fan, I also saw that every
chapter was a different character in a
horror movie trope. Um, which I also
found like was really smart. Um, so
yeah, highly recommend it.
>> I am not a horror movie fan. I watched
this movie not knowing what I got myself
in. I will say it's memorable. It still
gives me the shivers and it it still
makes me think. So great recommendation.
Thank you.
>> I do recommend.
>> So Michelle, thanks for being on the
podcast. This was just really
interesting to see, you know, like how
how much you can learn being as a
founding engineer, how you can do it,
and how it can lead to starting your own
company, doing super exciting things
with Flint. So good luck. Good luck with
Flint and thanks for being here.
>> Thank you so much.
>> I always find it interesting to hear how
someone became a founder [music] and
Michelle's story felt pretty
approachable to me. What really got my
attention was how Michelle was
volunteering to do the unattractive
work. In this case, working with a
marketing agency to build marketing
websites at Warp. [music] And this got
her the idea and expertise to start her
current startup, which is about creating
marketing and launch websites with AI.
Michelle's [music] story is a great
reminder that to be a great founder, you
probably need more than just software
engineering. It's also helpful if you
understand different parts of the
business [music] and you get your hands
dirty with non- tech work as well. One
other thing I found interesting is how
Michelle thinks that GEO, [music]
generative engine optimization,
basically LM's recommending websites,
will soon become perhaps even more
important than search engine
optimization. Things are changing fast
[music] in the web thanks to AI and
perhaps web pages will become a lot more
responsive and fluid thanks to AI and in
response to LLMs. For more details on
how to be a solid founding engineer, see
the pragmatic engineer deep dives linked
in the show notes below, including an
article on lessons from the trenches of
being a founding engineer. If you've
enjoyed this podcast, please do
subscribe on your favorite podcast
platform and on YouTube. [music] A
special thank you if you also leave a
rating on the show. Thanks and see you
in the next
Ask follow-up questions or revisit key timestamps.
Michelle Lim, a former founding software engineer at Warp and current founder of Flint, shares her insights on joining early-stage startups and building AI-driven products. She discusses her transition from interning at major companies like Meta and Slack to becoming Warp's first engineer, the technical decision to rebuild their terminal in Rust for performance, and her unique strategy for vetting founders through management references. Lim also introduces Flint's vision for autonomous websites that dynamically adapt and optimize content using AI, while advising aspiring founding engineers to embrace unsexy work to maximize their business impact.
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