The REAL Reason Companies Have Stopped Hiring
675 segments
I mean, one of the most important
subjects at the moment in society is
artificial intelligence.
And we you probably saw recently Eric
Schmidt did a commencement speech in
front of thousands of students and every
time he said the word
>> yeah.
>> Every time he said the word AI, um, one
of the things that Anthropic, who are
one of the leading AI companies, said
recently is that entry-level jobs are at
risk. And I've got this graph here
showing the decline of entry-level job
postings. I believe it was on LinkedIn,
um, pulled from somewhere. It shows that
they're consistently dropping and
dropping and dropping. AI is I think
about it so often. I was up late last
night trying to think through some of
this stuff because Anthropic released a
report yesterday showing that the AI
models will be able to improve
themselves theoretically in the future
and what this might mean.
How disruptive do you think AI is going
to be as it relates to job losses?
>> You know, I don't think Bernie Sanders'
latest idea is terrible.
>> The US will own 50% of all the AI
companies.
>> It is absolutely true that AI has
monetizing for free humanity's
intellectual property. And a few people
are going to directly benefit from that.
And I think that,
um, in the same way that Norway created
a sovereign wealth fund with this
enormous asset that they had, uh,
creating a sovereign wealth fund with
50% of the value created by AI and
recycling that into, uh,
I think it's unclear exactly how those
benefits should be should be recycled,
but trying to find a way to make some of
that value a cushion for the disruption
that it will inevitably cause, I don't
think that's a crazy idea.
>> It's a good idea for China and the US.
>> Yes.
Yes.
>> They're not for anywhere else
necessarily. It's not going to help
Senegal or
Southampton much.
>> No, in fact, it'll damage a lot of those
places. You know, like the Philippines
has benefited enormously by being the
outsourced back office, uh, for a lot of
small businesses that AI can now do a
lot of those those, uh, those jobs. Um,
one of the things that I always come
back to is the idea that say the UK has
5.7 million businesses, we have a
million unemployed people. We need 1/5
of the businesses to employ one person.
AI does actually make your business
better. Like AI is really good at
helping you with your marketing. AI is
great at helping you do legal contracts.
There are 100 ways that AI could
actually make 5.7 million businesses a
little bit better to the point where
they want to hire someone. And if we can
incentivize those things to happen,
businesses are trained on how to use AI
to their advantage, and tax breaks for
small businesses that are hiring. And we
will you know, that there's actually 5.7
million businesses and a million
unemployed people. That's a good there's
a good match there.
>> Uh you know, a lot of people have been
talking about AI agents.
And what an AI agent can do for anyone
that doesn't know is it can go on your
computer and it can get any task you
want done on the computer. Um whether
that's you know, editing tasks or
whether it's you know, manual data entry
tasks. Whatever it is, it can click
around on the computer and do things. A
lot of the entry-level roles we're often
given are that kind of work. I think my
entry-level entry-level job after I
dropped out of university was kind of
doing that kind of thing. There was also
a little bit of a sales component where
I'd cold call people. Um AI can now do
the cold calls, too. And increasingly,
if we just play the rate of development
forward, we'll be able to do those
things. So, if these businesses get more
and more efficient, um again, it comes
back to this entry-level point is
what what role will entry-level team
members have in these kind of companies?
>> So, what's interesting for me, I have a
group of companies, small businesses,
dynamic small businesses. We've
implemented AI in all of them, and as a
result, we've hired people.
>> Who have you hired?
>> So, entry-level people?
>> We've hired some entry-level people who
are augmented by AI, so they become more
valuable because of AI. But like things
like appointment setting, we've ended up
hiring more sales people because we get
more appointments. We we use it with our
marketing, and we end up hiring people
who can actually have those final
conversations with people. At the very
core of my organizations, we have an AI
layer and the AI layer has context and
skills and models and security layer,
right? All all in there and it spits out
amazing information and data and reports
and tells us who to talk to and why to
talk to them and what to talk to them
about. All these things are happening
because of AI.
>> But it doesn't get around the point that
like if you think about Uber, Dara has
been pretty clear that the 9 million
drivers they have, I think it is, are
going to leave their jobs in the future.
If you think about the the other sort of
white collar professions we've
described, they those roles won't won't
exist in the future. Well, I should say
those roles will be will be will be
changed.
>> Changed. Correct. If I put on my more
optimistic hat, it the thing is is that
all businesses operate in a competitive
environment and there are two ways to
compete.
One is to be cheaper, the other is to be
better.
Right? And the thing about AI
is that yeah, there are tasks that you
can automate away,
but one person
with good AI tools may be able to do the
job of five.
>> Mhm.
>> Right? [clears throat]
And yeah, you could eliminate that job
or you could keep that person, give them
the right tools and out compete your
competitors.
>> The right tools.
>> The right tools.
>> I think there's an assumption that will
>> I mean, this is of course what happened
with computers, right? I mean, I'm I am
older than you guys. So, I remember I
remember when calculators hit.
You had to be there to realize how
freaked out people were about
calculators.
Right? Like people were talking about
like well, what are the accountants
going to do and
and and will kids learn math anymore? I
mean, it was it was like extremely
controversial to bring a calculator to
to to school. And then along came
computers and the truth is that
computers didn't reduce the amount of
work that people did. They increased the
amount of work that people did. And I do
believe that there are ways in which AI
is probably going to do that. And so,
the job loss may not be as apocalyptic
as it now feels like it may be because
again, at the end of the day, you have
two ways to choose to compete. If you
you know, you can get rid of somebody
and do X, but you could keep that person
and have them do 5X and outcompete, you
know, your competitors in another
dimension. I think that that will be
something that people are likely to do.
Doctors are just going to be better
doctors.
>> I think I I definitely agree that
there's going to be this sort of
augmentation of certain individuals. I
think maybe the difference between like
calculators or computers versus this is
AI is coming into a technological
economy
and it is coming in with instant scale.
In a way that when Anthropic shipped
their new model last week, it went to
all of us at once, everywhere in the
world. We were all boom, step changed.
With computers, I remember the day that
like my dad ordered the first computer
for our house, and we waited for weeks
and weeks and weeks, and then we got it.
It was super expensive to get one. We
unboxed I remember us all stood around
it looking at and it was like this
Windows 95 machine that had like no
memory on it.
Um so, the distribution the sort of
disruption was much slower. The pace is
is much slower.
>> Right.
>> And I understand that like with my with
our team, there's no intent We have no
intention at all to let anybody go
because of AI. We're reskilling people,
training people. However, would we end
up hiring less people, especially in the
near term than we would have otherwise?
I think that's maybe conceivable.
>> Yeah.
>> Um and a lot of companies I think are in
that position. Well, I actually was
speaking to someone yesterday and they
said, "We're just letting the natural
attrition in our call center
take care of the shift." Which means
they they have they lose 25% of people
from their call center naturally.
They're just not hiring other people
back in. And actually Klarna's CEO said
the same thing. He said, "We're just
letting the attrition take care of it."
>> I'll give you another example though,
just to counter that. Um I work with a
husband and wife couple in the north of
England who they had a little video
production agency and like one or two
people who did a little bit of
contracting with them.
Uh they used AI to create a piece of
software. And that piece of software
uh helps automate script writing and a
few of the things that they do. Um they
launched a waiting list for this. They
got 5 and 1/2 thousand people to join
the waiting list. They then signed up
their first 1500 clients to a piece of
software that cost almost nothing for
them to build in 4 months. Um and now
they're hiring a team of 10 people. And
this is a husband and wife who had a
small constrained business who are now
uh building out a bigger business. And
this is something that could never have
happened. They haven't had to raise
billion
millions of dollars. They haven't had to
hire 30 40 people. So this this tiny
little SAS opportunity is suddenly
possible because of AI. And it would
take take that AI away and that
fast growth dynamic little businesses is
>> Yeah, I think anecdotally I could come
up with lots of examples as well where
particular people are highly
entrepreneurial. They come across an
opportunity. But there's this broad if
you just zoom out on the way that people
generate value in the economy at the
moment, so much of that's going to
change and it's going to be quite quick,
it feels like.
>> Of totally.
>> And I don't know what you do about like
what do you do about that sudden shift?
>> Well this this happened in the Jevons
paradox. The person who had a tractor
displaced a hundred people who were in
the field. And those hundred people went
into the city looking for work all at
once. And it was Charles Dickens wrote
The Tale of Two Cities. He wrote
Oliver Twist. Guess who else came out of
Jevons paradox? Our good friend Karl
Marx who came up with the most toxic
ideas ever created and written down.
Right? He came off the back of the
Jevons paradox.
>> do you do about it?
>> Uh UBI?
>> I'm not a big fan of UBI at the moment.
>> Isn't that kind of what this 50% Bernie
Sanders thing would do?
>> Well, it's it's sovereign wealth fund,
basically. But you have to find a way to
help manage through this transition, and
you have to, I think, depend on the
value create Look, the the whole the the
whole valuation that it AI is predicated
on
is job disruption.
>> Yes. You can't
>> You can't get to those numbers unless
you're displacing lots of jobs.
>> Exactly.
>> And and if that's true, then we should
grab some of that value that is created
and recycle it into the economy to try
to cushion the disruption that it
creates.
>> This is a bit of a socialist idea idea,
right?
>> I don't call that socialism.
>> What do you call that?
>> I don't know. Just common sense?
>> But wouldn't that broadly apply to all
all companies and rich people if there's
if they are disrupting the economy and
taking an unfair share of that
disruption? Should we not just grab and
recycle back in?
>> But that's the That is the basis upon
which every high-functioning democracy
in the in the world operates. I mean,
every high-functioning democracy in the
world has progressive taxation, labor
standards,
>> There's a difference between
>> seizing private property, uh which would
be a socialist way of doing things and a
communist way of doing things,
and
owning strategic assets, which
>> Which are private property.
>> So, for example, the the Dubai
government owns the uh physical hotel
buildings that uh that run Dubai, and it
leases those out to hotel operators, but
it keeps money in its sovereign wealth
fund because it says, basically, a big
part of Dubai is that we own these kind
of land assets.
>> So, do you think we should go and take a
a portion of these companies?
>> Well, the difference was that the Dubai
government actually developed those
assets.
>> Right, but we're we're already too far
down the the with within a capitalist
society like the United
>> might say we might say that data is the
new oil and data is a common good and it
is a common asset that has been um
sequestered uh illegitimately by these
companies. So, therefore, you're not
seizing what they created. You're You're
basically saying, "I'm sorry, but you
need to pay a license back to this
sovereign wealth fund because you're
using a common asset that you were able
to essentially seize
>> it from You stole it from Africans and
British people. You stole it from people
in Australia. You stole it from people
in Canada.
>> The biggest issue that we're having is
that we're actually the nature of the
entire economy is changing. So, this
happened 250 years ago where the nature
of the economy was land and we had an
economic system called feudalism and
colonialism. And then the nature of the
economy was industrialization
and we had a economic system called
socialism and capitalism. And now the
nature of the economy is actually
fundamentally changing. So, in
economics, there's four factors of
production: land, labor, capital,
enterprise. We're now swinging like a
pendulum from land through capital,
labor, and now we're actually in an
enterprise economy and we need some sort
of economic system that reflects the
reality of how money and wealth is made
at the
>> that? Is that go to open AI, take 50% of
that company,
and then pay out the profits of that 50%
to the people?
>> I'm always skeptical of any socialist
ideas. If it comes from Bernie Sanders,
I'm skeptical.
>> Okay, but Bernie Sanders is not a
socialist.
>> Like he he he he he he he he he he he he
he he he he he he
>> He he says he's a socialist.
>> Socialism is his word.
>> Socialist No, socialism is
the you know, the government owning all
the means of production, right? The
Look, the there are a million forms of
capitalism,
right? We have we i- i- i- i- i- i- i-
i- i- i- i- i- i- i- i- Every country
operates slightly differently. And there
I don't think that Bernie Sanders is
saying
that we should abandon markets.
What he is saying is we should manage
markets for the public benefit, not
exclusively for the benefit of the
owners of capital. And I think that's
really different.
>> with like an Amazon, they're using the
roads.
>> Yeah.
>> And the infrastructure.
>> Correct.
>> So, would you go take 50% of those
companies as well for public benefit and
then pay it out to
>> No, but
>> the citizens.
>> We effectively do take part of them in
the form of taxes, right? Now Now Now
the taxes that we impose on those
companies, I would argue and
Dan may may agree are insufficient.
>> Mhm.
>> They do not accurately reflect the value
that we give them.
They don't return equal value that we
>> increase the taxes on companies like
Amazon, you both agree?
>> Uh well, Amazon is very successfully
avoiding taxes.
>> Yes.
>> Um
>> So, would you agree to increase the tax
>> we need to have we need to close tax
loopholes. We need to make sure that
they're paying taxes like all other
companies uh that operate within the
economy.
>> Like the guy at the pub that you're
talking about pays, right?
>> Exactly. Exactly.
>> And and the retailers and all that sort
of stuff who are in competition with
Amazon.
>> Right.
>> Look, one of the biggest issues that we
have is we have widespread incompetence
in government, and I'll give you a quick
stat on this.
In the UK government, you are 10 times
more likely to die than to be fired for
poor performance, and the UK government
fires people at 1/600 the rate as normal
businesses for incompetence. So, we have
an accumulation of massive incompetence
in government. So, the idea you can come
up we can come up with all the best
ideas under the sun at this table. We
have a fundamentally incompetent set of
people who have misaligned incentives.
Uh we have basically a revolving door
between
financial industrial complex, technology
industrial complex, and then
>> Well, the you Singaporean government,
they basically said that we're going to
have a very high degree of meritocracy
in government that essentially we
promote and fire based on outcomes and
merit merit.
>> Singapore is a miracle of governance.
>> Amazing governance.
>> It's a It's a miracle of governance, but
it is a very small place.
>> Yeah, totally.
>> Perhaps the only place in the history of
planet Earth that has benefited from
uh a well-meaning dictator, right? It's
It's It's
It's an astonishing story of capability,
competence, for- foresight.
>> Um so, what is the solution with this AI
revolution? It's I think we all agree
that there's going to be job disruption.
And there's going to be a new type of
job. There's going to be probably a
delta of people transitioning to those
new types of jobs.
Um I I've said this before, but I even
noticed that within our recruitment
processes now, we are really looking for
people that have a certain set of
skills.
>> We always ask.
>> And it's harder and harder and harder to
find those people.
Um
>> Well, that's training. That's education
and training.
>> It is.
>> The
The school system needs to produce
people that you would want to hire.
>> Yeah, and that takes a lot of time.
>> When I ask the question, "How deep are
you in the AI rabbit hole?" And anyone
who says, "Oh, a lot." I'm like, "Okay,
join the team."
>> And And also, if you think about
humanoid robots, Elon Musk's pay packet
mandates him to deliver millions of
humanoid robots, or else he doesn't get
his big pay packet. We think about
robotics and humanoid robots coming
through. We watched the other day Figure
AI release this video showing a humanoid
robot sorting packages on a production
line for 8 days straight, beating a
human sorting those packages on the
production line by car in Los Angeles
now drives itself, and as do the taxis,
and there's a huge race to make
autonomous vehicles. Um I'm sure there's
new jobs created, and I understand in
foresight it's hard to understand what
those will be. Um I assume there'll be
more human jobs, more sales jobs.
>> My only thing that I can say is that it
the future is small businesses. It's
It's small teams of 10 people making
YouTube channels. It's small teams of 10
people making software. It's like the
When you You millions and millions of
little small businesses. Everyone's
happier.
>> But if you read what Anthropic released
yesterday, they're making the claim that
actually we're getting to a point where
it will be an individual with a
team of agents who can now make a
trillion-dollar company without hiring a
single person.
And actually when you said about making
software, making that they would they
might argue that that will be agents
making that software. Anthropic said
that the amount of code each individual
is producing on their own is eight
times. And this one particular quote
which I actually screenshotted on my
phone last night that comes from an
engineer at Anthropic
who was saying they feel useless because
now they they say they haven't written a
line of code in months and months and
months. This Anthropic engineer was
basically saying like, "I come to work.
This agent writes the code for me, and I
kind of sit and watch, and I feel
useless."
Um so all those examples you gave
>> Okay, but what would happen in that
situation is you would have a massive
deflationary effect. The cost of if if
there was one person doing all sorts of
things in the economy, then the cost of
that would go to the cost of the
electricity to run it, right? So,
massive deflationary. And then the
question becomes, "Well, what does
everyone do, right? What do we all do?"
>> Yeah.
>> We do human things, right? Humans always
come up with things to do with each
other. Uh like if I was to tell my
grandfather that there is a job called a
personal trainer who takes you to the
gym and counts your reps, right? My
grandfather would go, "That's insane."
And I say, "Oh, there's 50,000 personal
trainers in gyms all over the country."
So, there are always these crazy new
jobs that get created. I look at what
trust fund kids do, right? Cuz a lot of
trust fund kids, they go they they don't
have to worry about money, and they
don't have to worry about resources, and
they go find something to do, and it's
always weird.
>> We're going to traverse through, you
know, potentially the jobs we have now
involuntarily
go through this transition moment where
I think history's quite clear on what
happens in these transition moments. It
gets ugly. It gets ugly.
>> Yeah.
>> And then we'll come to, you know, what
what I'm hearing is that you're saying
that we will come to some kind of utopia
on the other end of this.
>> No.
>> No.
>> No.
No, I don't think I don't think there's
going to be utopia.
>> What do you think?
>> look, I I don't think utopias exist. I
do think that markets are the greatest
social technology ever invented for
creating prosperity and for ennobling
the human spirit. But that is not
because markets are efficient allocators
of scarce resources, which is the
conventional view. Markets are an
evolutionary system that enables groups
of people to come together and solve
complex problems. And solutions to human
problems is what prosperity actually is.
It isn't GDP or money. And the best
world that you can build, I think on
Earth,
is a market economy
governed by a robust democracy that
robustly includes all citizens in that
economy. And your your answer is small
business, and I'm I'm 100% behind you,
and I I wish you all the success. My
answer is that a lot of people are going
to end up working for large companies
and or medium companies, and that we
have to ensure or my part of the answer
is that we have to have standards in
place to ensure that those companies
treat people well enough so that they
can
be dignified participants in both the
society and the economy. And that will
require
innovation in laws and rules and all
sorts of mechanisms to enable that, but
that there is no alternative if you want
to live in a decent society. And and but
the high-order bit for me, and the
reason I work on economics, is that the
existing economic paradigm basically
says markets are perfectly efficient, we
should just let them run, and you know,
what comes will come.
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Ask follow-up questions or revisit key timestamps.
The video features a discussion on the disruptive potential of artificial intelligence on the job market, debating whether AI will primarily lead to mass unemployment or facilitate human augmentation and business growth. The speakers explore various perspectives, including the possibility of sovereign wealth funds managed by the government to mitigate disruption, the impact on entry-level roles, and historical parallels to technological shifts like computers and the Jevons paradox.
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