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NYC Mayor Mamdani, The Issue of Key-Person Risk, & More | Office Hours

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NYC Mayor Mamdani, The Issue of Key-Person Risk, & More | Office Hours

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532 segments

0:00

Rent freezes are just ridiculously hit

0:02

up your ass. Make no sense. Failed econ

0:06

one. State sponsored food lines, which

0:08

is what state sponsored grocery stores.

0:09

If there's one business we should leave

0:11

to the private sector, it should be

0:12

grocery. Is it a shitty low margin

0:14

business? And the idea that the person

0:16

from the DMV is going to oversee what

0:17

produce you have to choose from makes

0:19

absolutely no sense.

0:24

In today's office hours, we discuss my

0:25

take on New York City's new mayor, key

0:27

person risk as an employee, and whether

0:29

boarding school is worth it. Question

0:31

number one, I have not seen or heard

0:33

these questions. Question number one

0:35

comes from F. Sharpman on Reddit. They

0:38

say, "As a co-host of Raging Moderates,

0:40

what do you really think of a new mayor?

0:41

Both in terms of changing the economics

0:43

of NYC and as a potential model for

0:45

Democrats to learn from both emulating

0:48

and avoiding." Okay. some data on what

0:50

Mani the mayor has done so far. I'm a

0:52

Florida resident, so I'm speaking to

0:55

this as an outsider, if you will, is

0:57

probably his biggest policy win so far.

0:58

Mani partnered with Governor Hokll to

1:00

launch free child care for 2-year-olds.

1:02

I think that's wonderful. When I was a

1:04

resident of New York, something that

1:06

made me feel much better about the

1:07

incremental 13% taxes we were paying

1:09

while we were here, my three-year-old

1:11

four-year-old son at the time was speech

1:13

delayed. And story ends well, by the

1:15

way, just got into early decision to the

1:17

college of his choice. So obviously he's

1:19

he's thriving, but he wasn't speaking.

1:21

Totally freaked out. Lovely young woman

1:23

showed up twice a week and had him do a

1:25

series of things to try and motivate him

1:26

to start speaking again. And she was so

1:28

skilled and so smart and it was

1:30

sponsored by the state. Didn't cost us

1:31

anything. And I thought this must make

1:33

people feel so good about government.

1:34

There are some things the government can

1:36

do much better than the private sector.

1:38

And the Republicans love of the private

1:41

sector oftenimes makes a lot of economic

1:43

sense. I think most things should be

1:45

done by the private sector, but it goes

1:46

too far. And really what they're doing

1:47

is just cosplaying a love for lower

1:49

taxes and small government because rich

1:51

people can have their own government,

1:52

their own healthcare, their own

1:53

transportation, their own private

1:55

security, their own schools. He's also

1:56

issued an executive order to improve

1:58

conditions in homeless shelters and city

2:00

jails and move to end solitary

2:02

confinement at Rikers, enforcing a 2024

2:04

law banning it. This is a tough one, but

2:06

the worst thing you can do to a human

2:07

being or any mammal is to put them

2:09

alone. Put your dog alone and see what

2:11

happens. So I like that. initiated a $4

2:13

million pilot program for modular public

2:15

restrooms to improve access to

2:16

sanitation citywide. Okay, fine. 4

2:18

million bucks. See if it works. Launched

2:20

task forces to accelerate affordable

2:22

housing development and cut bureaucratic

2:23

delays. I love the idea of cutting

2:25

bureaucratic delays. I'll come back to

2:27

that. Publicly reaffirm New York

2:28

sanctuary city policies, which defines

2:31

his stance towards federal authority and

2:32

immigration enforcement. I don't quite

2:34

frankly know how I feel about sanctuary

2:37

cities. I think we should just have a

2:38

sane immigration policy that embraces

2:41

immigration but embraces legal

2:43

immigration. And I think if we had if we

2:45

did a half-ass decent job of

2:46

immigration, we wouldn't need sanctuary

2:48

cities. And that is you're empathetic

2:50

and you're thoughtful and recognize that

2:52

the ultimate secret sauce is getting the

2:55

best and brightest from around the

2:57

world, but it needs to be legal

2:59

immigration and that a lot of people

3:00

wait in line for years on end and go

3:03

through the right, you know, process and

3:06

cost to be here legally. I do. At the

3:08

same time, the Republicans turned and

3:10

Democrats turned a blind eye to it after

3:11

the last 40 years because the 20 or 30

3:13

million odd undocumented workers, by the

3:15

way, they're documented up the ass. They

3:17

have phone contracts, social security

3:18

cards, Netflix, driver's license. Why?

3:21

Because we want to make sure we can

3:23

document them to make money from them.

3:25

But we just don't want to go through the

3:27

process of admitting that we had the

3:29

most flexible and profitable labor force

3:31

in history called the American

3:32

undocumented worker where they would

3:34

melt into the country to pick our crops

3:36

and wipe grandma's ass and serve you

3:38

your Cobb salad for a fraction of the

3:41

cost that it would cost because domestic

3:43

workers don't want to roof. I renovate

3:46

houses all the time and I can tell you

3:47

no domestic worker wants to work outside

3:49

any longer and you think well it's

3:51

putting pressure on wages. No, you just

3:54

can't find domestic workers who will do

3:56

it quite frankly. Anyways, back to

3:57

housing. I think his ideas on housing

3:59

are pretty [ __ ] up. And that is if you

4:02

want to solve the housing crisis in

4:04

Austin rents have plummeted. Why?

4:05

Because they got rid of nimiism and they

4:08

replaced it with yimism. And it's little

4:10

tweaks. So for example, there used to be

4:11

a regulation that for every apartment

4:13

you had to have a parking space. It is

4:15

really expensive and difficult to build

4:16

parking. You have to go subterranean,

4:18

which is expensive, or you have to buy

4:20

more land. They got rid of that.

4:22

Effectively, what housing represents in

4:23

America is this [ __ ] awful,

4:26

unamerican rejectionism and lvmhing of

4:30

our society where once I have a degree

4:31

from an elite university, I want to pull

4:33

up the drawbridge and applaud the dean

4:36

and the basic ideology of making it

4:38

harder and harder to get in. When I

4:39

applied to UCLA, 74% admissions rate.

4:41

This year, 9%. Most alumni like that

4:43

because it makes their degree more

4:45

valuable. When people buy a home, all of

4:47

a sudden they become very concerned with

4:48

traffic and show up to local review

4:50

board meetings. Taking housing permits

4:53

out of the hands of bureaucrats, and I

4:55

say that affectionately, and putting it

4:56

into the hands of homeowners is one of

4:58

the worst things to happen to young

5:00

Americans. And what we've seen is an

5:01

acceleration in housing prices and an

5:04

acceleration in the cost of college

5:05

degrees. one, the best means of

5:07

establishing economic security, a sense

5:09

of family, and also the certification

5:12

you need to continue or to to thrive in

5:15

a capitalist society. And we've decided

5:17

to LVMH the whole [ __ ] thing. And

5:19

we've decided at universities that we're

5:21

no longer public servants for Chanel

5:22

bags and the same thing as infected

5:24

housing in Minneapolis. So what do you

5:25

do? You pass Yimi laws and you provide

5:29

tax credits to developers that make it

5:31

economically feasible for them to

5:32

develop. It's not a demand problem in

5:34

New York that is killing people and

5:35

creating a one-bedroom that cost $5,500

5:38

and creating only three classes of

5:39

people that live in New York, either

5:41

tech bros, finance bros or parents whose

5:44

kids are putting them through New York.

5:46

It's the fact that there isn't enough

5:48

supply. So you provide in addition to

5:50

regulation around yimism, you weaponize

5:53

the private development infrastructure

5:55

with tax credits that encourage a

5:57

massive amount of development. Rent

6:00

freezes are just ridiculously hit up

6:02

your ass. Make no sense. Failed econ

6:05

one. State sponsored food lines, which

6:07

is what state sponsored grocery stores.

6:09

If there's one business we should leave

6:10

to the private sector, it should be

6:12

grocery. Is it a shitty low margin

6:13

business? And the idea that the person

6:15

from the DMV is going to oversee what

6:17

produce you have to choose from makes

6:19

absolutely no sense. In some mi, there's

6:22

a lot Democrats can take away from him.

6:24

He was on message. He's young. Ran an

6:28

amazing campaign. weaponized social

6:30

media, stayed on message around

6:31

affordability and I thought he kind of

6:33

won the election in one moment. I was

6:35

watching the debate and I think the

6:37

moment the mom don kind of got wind in

6:39

his sales that took him to victory was

6:40

when he said uh when they were all asked

6:43

where would you go? What would be your

6:44

first place you would travel to after

6:46

being mayor and they all put on their

6:48

virtue signaling and said okay I would

6:49

go to uh Israel or Ukraine and he'd said

6:52

I'd go to Brooklyn or I'd go to Harlem.

6:54

I'm the mayor of the city. That was

6:55

absolutely the right thing to say. I

6:57

also think some people who immediately

6:58

want to call him or just think the worst

7:00

of him need to try and give him a

7:03

chance. Give him a shot. Be supportive

7:04

of him. So, I'm trying I'm purposely

7:06

trying hard not to [ __ ] post him.

7:08

Anyways, great city. I think this city,

7:10

whether he's good or bad, is going to

7:11

survive him. I think New York's in a

7:13

[ __ ] golden age right now. Anyways,

7:15

thanks for the question. Support for

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8:20

>> Question number two.

8:21

>> Hi, Professor Galloway. This is Tom from

8:24

London.

8:25

I recently left a very well- paid career

8:27

in marketing because I was bored out of

8:29

my mind and decided to join a tiny fivep

8:32

person consulting firm. The work is

8:35

incredible. The clients are global and

8:37

I'm more motivated than I've been in

8:38

years. My one anxiety is this. The

8:41

founder, my boss, is a once in a

8:44

generation hyperarism leader. He is the

8:48

product. If he got sick or decided to

8:50

walk away, I'm pretty sure the business

8:52

and therefore my job would disappear

8:54

overnight.

8:55

I see some parallels with ProfG Media.

8:58

So my question is, how do you think

9:00

about legacy and key person risk from an

9:02

employes point of view? And what

9:04

conversations should smart employees be

9:07

having to protect their future? Finally,

9:09

if we ever meet at Lore of the Land,

9:11

first pint's on me. Thanks.

9:14

>> L of the Land. This is a great pub

9:17

started by Guy Richie. Love the pub.

9:19

Happy to meet you there. Almost all

9:20

small firms have key man risk or key

9:22

woman risk. That's the nature of any

9:24

small firm, specifically a services firm

9:27

who controls or has relationships. I had

9:29

key I've had key man risk or key scout

9:32

risk at every firm I've started. At

9:33

Profit, my brand strategy firm, I was

9:36

the person that owned the relationships

9:37

with our biggest clients. At Red

9:40

Envelope, I raised all the money, at

9:42

least initially. At L2, I was better at

9:45

it. As I got older, I realized that the

9:48

key to scale is pretty simple, and that

9:51

is the team of the best players wins.

9:53

And I talked to a lot of founders of

9:55

services companies, and they'll say to

9:56

me, and I'm bragging now, Scott, you've

9:58

been able to scale your firm and sell

9:59

these things for a lot of money, and

10:00

we're having trouble doing that. And I

10:02

say, well, okay, show me your cap table.

10:04

And they say, what do you mean? I'm

10:05

like, your cap table? Who owns your

10:06

firm? I'm like, well, I own 100% of it.

10:08

I'm like, okay, that's the [ __ ]

10:10

problem. The best employees are the ones

10:12

that act like owners. That's how you

10:14

scale a company is you bring in a series

10:15

of owners. You think about the company

10:17

non-stop. And the only way to get people

10:19

to act like owners is to make them

10:21

owners. And that is by the time I sold

10:23

L2, I owned 40% and venture capitalists

10:26

and employees own the other 60. At

10:29

profit, I own 30% and venture

10:31

capitalists and my co-founder and

10:33

employees own the other 70. At PropG

10:35

Media, as of last year, I didn't think

10:37

this company was going to have

10:37

enterprise value because of the things

10:39

you're talking about. And then as of

10:40

last year, the company is like quite

10:42

frankly scaling and my Greek glands are

10:43

going. I'm like maybe there's enterprise

10:45

value here. So I've started giving away

10:46

equity. If you're in a small company,

10:48

there's just no you're just going to

10:49

have key man or key woman risk. And the

10:51

key is does that person they don't have

10:53

to be nice. You don't have to have

10:54

friendship with them. But you have to

10:55

believe that they have a vested interest

10:58

in your success. And the easiest means

11:00

of evaluating that is that are they

11:02

giving you ownership that vests over

11:03

four years? Are they giving you equity?

11:05

Like just don't talk to me if you're a

11:07

service owner. You don't understand why

11:08

you can't attract good people when you

11:09

want to own 100% of the firm. Yeah. No

11:11

[ __ ] [ __ ] People People don't People

11:13

aren't born just to make you awesome and

11:15

rich. Anyways, I would just have a

11:17

transparent conversation. I don't think

11:19

there's a lot you can do. One, do you

11:20

think this person is going to stick

11:22

around? Do you think this person

11:23

demonstrates excellence? Do you have

11:25

upside relative to this person? So,

11:26

you're taking risks, but in a small

11:28

company, you're just going to have to

11:29

endure that key person risk. The

11:32

question is, are you being compensated

11:34

for that risk? because typically the

11:36

upside is greater. But from a founder

11:39

standpoint, the way you diversify away

11:41

from yourself. I I think about this

11:43

every day is new products, outstanding

11:46

people who kind of carry the ball. By

11:47

the time I sold L2, we had several

11:51

people including uh people who now work

11:53

at this company at Propy Media who were

11:56

handling clients, handling revenue lines

11:59

distinct of me without me. And one of

12:01

the keys to we got a multiple of eight

12:03

times revenues when we sold L2. And one

12:05

of the keys to that was I showed them my

12:06

calendar and went through twothirds of

12:09

our members. We called it membership

12:10

instead of consulting to get recurring

12:12

revenue to get a higher multiple. But

12:13

twothirds of our quoteunquote members

12:15

had not seen from or met with me in the

12:18

last year. And that's how we convince

12:20

them. But how do you do that? You just

12:22

hire amazing people. That's the key to

12:24

scaling beyond key key person risk. And

12:27

again, you're taking more risk than at a

12:29

big company, but you also should be

12:30

getting compensated in the form of an

12:32

equity grant. Thanks for the question.

12:33

We'll be right back after a quick break.

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13:37

Welcome back. Our final question is from

13:39

Beina 007 on Reddit. They say, "How did

13:42

you decide to send your kids to boarding

13:44

school? What are the pros, cons? We are

13:46

at that decision point and would

13:47

appreciate the advice. That's a great

13:49

question. It was sort of sold to me by

13:52

my son and his mom. I was not a fan of

13:55

it and quite frankly I hold some uh

13:58

resentment and regret around the

14:00

decision because I just wasn't ready to

14:02

lose my boy. And at 14 he was gone. He

14:07

was sold to me that he'd be home on

14:08

weekends. He's home Saturday afternoon

14:11

cuz he plays football Saturday morning.

14:13

And even when I didn't see him, I liked

14:15

knowing that he was upstairs. But here's

14:16

the thing, being a good dad is it's not

14:18

about you. And he's independent. And

14:21

from the moment he saw these boarding

14:23

schools, he just fell in love and wanted

14:24

to do it. And generally speaking, almost

14:26

everybody I know who went to boarding

14:27

school loved it. So I think it's good

14:29

for the kids. I think sometimes it's

14:30

hard on the parents. Although I do think

14:32

some parents just outsource parenting to

14:34

boarding schools. I personally, to be

14:36

honest, was hard on me. It's been great

14:38

for him. I mean, the boarding school he

14:39

goes to has something called the Wall of

14:41

Honor, and it's got 53 names of it, and

14:43

it's carved into marble all these names

14:45

who died in World Wars one and two. He's

14:48

basically living in a fraternity with 30

14:50

other guys, and his friends are great

14:51

kids. The quality of the education is

14:53

amazing. They're on their own. They got

14:55

to start managing their own [ __ ] and

14:57

making their own bed or not, getting up

14:59

on their own. I just think if you have

15:01

an independent kid who wants to go to

15:04

boarding school, you take a tour. I

15:06

think that it's just such a personal

15:08

decision. I don't have a checklist for

15:10

who should go to boarding school and who

15:11

shouldn't. And obviously, this is a

15:12

question of privilege because a lot of

15:15

people don't have the money to go to

15:16

boarding school. I would have been it

15:17

wasn't an option for me. I would have

15:19

benefited hugely from the character and

15:22

camaraderie of a boarding school. The

15:24

pros is that they are pros developing

15:27

young men and women. They're good

15:28

boarding schools. That's what they're in

15:30

the business of. Full stop. They're just

15:31

very good at what they do and they have

15:33

the resources to educate these kids in a

15:37

rigorous fashion and give them character

15:39

and give them just amount of the right

15:40

amount of fun and when they have to turn

15:43

in their phones and when they don't. The

15:45

cons are are really really simple. Your

15:48

kids out of the house before you want. I

15:50

mean, there's no getting around it.

15:51

That's the con, you know, all caps is

15:54

you lose your daughter or your son

15:56

sooner than you were expecting. Or at

15:57

least I did. I think most kids, if I

16:00

look at my son's friends, are really

16:01

high character kids who've really

16:03

benefited from the experience and have

16:04

had a a great experience. You know, I

16:06

suggest you just talk about it

16:08

thoughtfully with the kid. Does is the

16:09

kid up for it? Does he or she want to do

16:11

it? Go spend some time at the school and

16:14

just make a decision as a family. I I

16:16

don't want to propose an algorithm that

16:17

gets you to a yes or a no. I think this

16:19

stuff is so personal. I did coach a

16:22

friend of mine whose kid was at boarding

16:23

school and was miserable. I'm like,

16:24

okay, the first 30 days, yeah, it

16:26

wouldn't kind of be weird if they were

16:27

miserable or homesick. But if you're 3,

16:29

four, 6 months into this thing and the

16:31

kid is miserable, then it's a doover.

16:33

You put them somewhere else or bring

16:34

them back home and this is what they did

16:36

and now the kids's thriving at a local

16:37

school. I think that parents have a

16:40

pretty good sense for this if you're

16:41

really engaged in your kid, especially

16:42

mothers. Yeah, that's sexist. I'll stick

16:45

to it. I think mothers are more

16:46

intuitive about how their kids are doing

16:47

than dads usually. On the whole, it's

16:49

been a positive experience for us. It's

16:51

been in the short term a negative

16:52

experience for yours truly, but my son

16:54

is thriving and developing into a lovely

16:57

young man. So, I guess it's a hands down

16:59

it's a net positive. Sorry, I can't be

17:01

more specific here. Thanks for the

17:02

question. That's all for this episode.

17:04

If you'd like to submit a question,

17:05

please email a voice recording to office

17:07

hours.com.

17:09

That's office hours.com.

17:11

Or if you prefer to ask on Reddit, just

17:13

post your question on the Scott Gallery

17:15

subreddit and we just might feature it

17:16

in an upcoming episode.

Interactive Summary

The speaker discusses New York City's new mayor, his policies, and the speaker's own views on effective governance. He praises initiatives like free childcare and state-sponsored services such as speech therapy, while criticizing rent freezes and the idea of state-sponsored grocery stores, advocating instead for private sector involvement in low-margin businesses. He also believes current housing policies are flawed and calls for 'yimbyism' to address supply shortages by cutting bureaucratic delays and offering tax credits to developers. The speaker then addresses key person risk in small businesses, advising founders to offer equity to employees to foster ownership and scale, and employees to seek compensation for the inherent risk. Finally, he shares his personal experience and advice on sending children to boarding school, highlighting the benefits for the child's independence and education versus the personal emotional difficulty for parents.

Suggested questions

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