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Amazon Laid Off 16,000 People. This One Is Running for Congress.

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Amazon Laid Off 16,000 People. This One Is Running for Congress.

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2019 segments

0:00

Amazon laid off 16,000 people in one

0:03

day. One of them had been at the company

0:05

for 28 years. She found out at 4:45 a.m.

0:10

in the morning through a locked laptop

0:12

and a form email. Then her role was

0:14

reposted within days, hiring out of

0:17

Seattle and Vancouver with a likely

0:19

preference for Visa holders. The guy

0:21

you're about to hear from, he was one of

0:23

those 16,000 last week. an L7 at Amazon,

0:27

head of AI enablement for their global

0:30

compensation team. He ran a $740 million

0:33

shipping operation and built the system

0:36

that centralized dock operations across

0:38

800 fulfillment centers. Before that, he

0:41

has had an incredible career

0:42

progression. Walmart store manager,

0:44

Army, Navy, Guantanamo Bay legal

0:47

adviser, Joint Special Operations in the

0:50

Arabian Peninsula, and now he's running

0:52

for Congress against Dan Krenshaw in

0:54

Texas. His name is Nick Lee Plum, and he

0:58

is talking about something that I do not

1:00

hear other politicians talk about

1:02

virtually at all. Visa reform,

1:04

offshoring, and what happens when

1:06

companies lay off workers in the name of

1:08

AI, but secretly to disenfranchise

1:11

American workers. If you've been

1:12

watching the channel, you know that I

1:14

talk about how big tech makes the lion's

1:16

share of money, all the while laying off

1:18

the people that actually make those

1:20

profits possible. Nick lived that story.

1:23

He was inside the machine until last

1:25

week. The conversation covers what it's

1:28

like to get laid off from a company like

1:30

Amazon, why companies are quietly

1:33

replacing American labor through visa

1:35

arbitrage, and what his three-pronged

1:38

plan is to fix it at the federal level.

1:40

Whether you are in his district or not,

1:42

if you are in tech, this one matters.

1:45

I'm going to start with a quote from

1:47

Nick. My first official job was working

1:49

at a public golf course, mowing,

1:51

hauling, clearing brush, whatever needed

1:53

doing. I'd be there before sunrise,

1:55

sometimes clocking out just in time to

1:57

head to my second job at a local record

1:59

store. I was still in high school,

2:01

balancing work, classes, and trying to

2:02

hold it all together. That year, I left

2:05

varsity football to join the work

2:06

program. I wasn't preparing for college.

2:08

I was preparing for life. I kept both

2:10

jobs through my senior year, helping

2:12

cover my car note, clothes, and ba basic

2:15

expenses. We weren't broke, but we were

2:17

stretched. My dad was a depression era

2:19

minister. We didn't believe in handouts.

2:21

My mom patched jeans from the inside so

2:24

they'd last through winter. If you

2:26

wanted something, you earned it. That

2:28

experience taught me more than any

2:30

class. I learned what it meant to show

2:32

up tired, to carry responsibility before

2:34

you were ready, and to take pride in

2:36

doing honest work, especially when no

2:38

one was watching. I didn't realize it at

2:40

the time, but those early shifts would

2:42

shape how I lead today. When I look at

2:44

Congress, I don't see a work ethic

2:47

problem. I see a lived experience

2:49

problem. Too few have ever had to do

2:52

what the rest of America does daily just

2:54

to survive. That has to change. Nick,

2:58

welcome to the show. Thank you so much

2:59

for coming on. We're going to get into a

3:01

couple of the things you talked about in

3:03

that quote. Uh really excited to have

3:04

you here and to dig into some of that.

3:07

Let's start a little bit with your

3:08

background. So, you've talked about

3:10

growing up in a trailer park, small town

3:11

Texas, mom patching your jeans, dad

3:14

preaching on Sundays. What's the thing

3:16

you carry from that upbringing that

3:17

still shows up and how you operate?

3:20

>> Yeah, I mean, I I think the big uh first

3:22

of all, thanks for having me. It's great

3:23

to get a chance to chat with you. Uh I

3:26

think the big takeaway from that is is

3:28

really I feel like I lived an an

3:30

accelerated life. You know my parents

3:32

that adopted me uh too old to have been

3:34

my birth parents born in 1930 1933.

3:37

Uh most kids want to do something with

3:39

their lives to show their parents and

3:41

when you know you're you don't have a

3:43

lot of time left with your parents. Uh

3:44

it really forces this acceleration of of

3:47

everything. You look back uh you know my

3:50

dad was of that era where if you are

3:51

going to seminary you joined the

3:53

military. Uh that's why he wasn't a

3:55

veteran. He was went off to St. Paul

3:56

Bible College of Minnesota. Uh so on my

3:59

18th birthday, he said, "You got four

4:01

choices. Army, Navy, Air Force, and

4:02

Marine Corps." I I hopped off into the

4:04

Army, did my my tour there, then into

4:06

the Navy afterwards. But uh you know, it

4:10

it really just drove home. You you've

4:12

got to get these achievements soon. So I

4:14

was married before I was 21. Uh had my

4:17

first kid. uh you know just a few years

4:19

out of high school

4:21

military you know everything else kind

4:23

of whatever I got into I got into

4:25

Walmart and I wanted uh like the big

4:27

achievement at Walmart is having your

4:28

name on the top of the receipt if you're

4:29

the store manager wanted to get my name

4:32

on the top of the receipt before they

4:33

passed I was able to do that uh they're

4:35

both gone now uh but uh unfortunately so

4:39

is the world that they left behind you

4:41

know so maybe uh maybe that's the part

4:44

that I I really take away from that is

4:45

trying to transcend and the world they

4:48

left and raised me in, which was

4:50

admittedly antiquated, uh, but it wasn't

4:53

so bad either, and and try to press that

4:55

forward onto my kids, the this younger

4:56

generation.

4:58

>> Yeah. Well, well put. And I see, you

4:59

know, coming from the quote, I don't see

5:02

a work ethic problem. I see a lived

5:04

experience problem. I think that's going

5:05

to resonate with a lot of people

5:07

watching right now where it seems like

5:09

most of the people in charge of

5:10

decisions that are affecting ordinary

5:12

Americans lives are are out of touch or

5:14

they've never lived with a lot of the

5:16

problems we're we're experiencing. So I

5:17

I know that resonated a lot with me. I'm

5:19

from rural Ohio and um you know some

5:21

similar things in in in my upbringing.

5:23

Not nearly as austere but uh I can I can

5:25

really get behind that. Um, and and

5:28

speaking of that, you know, you you've

5:29

had this insane career trajectory

5:31

really, and we'll we'll get into um the

5:33

military to corporate to politics angle

5:35

later, but I'm hoping we could just kind

5:36

of fast forward since you touched on it.

5:39

Like, what is something that you believe

5:41

about how organizations should work that

5:43

would just get you laughed out of most

5:45

corporate boardrooms? Or maybe it has

5:46

gotten you laughed out of corporate

5:47

boardrooms before?

5:49

>> I I

5:51

it's hard to pick one for me. I think

5:52

there's two kind of principles that I I

5:54

live with. The the first is is say

5:57

anything. So, I was raised kids don't

5:59

speak unless you're spoken to. Uh

6:01

probably drove a lot of my behavioral uh

6:04

patterns as an adult. I I like to

6:05

observe. I'm pretty introverted. Uh all

6:08

of those things. But I I learned that a

6:10

lot of times I had a good idea or maybe

6:12

I had uh some technology exposure that

6:15

the older generation didn't have.

6:16

Whatever it may be, uh I learned that

6:19

when you don't create this environment

6:22

of open communication, bad things

6:24

happen. Uh so I I really believe saying

6:27

anything is is great for business. The

6:30

the other part that goes with that is if

6:33

I could encourage everybody to have the

6:35

mentality that if you lost somebody you

6:37

couldn't just rehire them or rehire a

6:38

replacement that would change a lot. So

6:40

it's kind of live your business like the

6:43

people you have today are not

6:44

replaceable. It doesn't mean you can't

6:46

get rid of bad talent and you know that

6:49

has to happen. A business has to run.

6:50

But if you create those two environments

6:52

where your associates or employees can

6:54

say anything and you're actually

6:55

treating them like a person, you're not

6:56

treating them as a consumable asset,

6:59

it's crazy what you get out of people.

7:01

It it it really is. And

7:04

the opposite end of that is it's crazy

7:06

how much you don't get out of people

7:07

when when you're not doing those two

7:09

things.

7:10

>> Yeah. Yeah. That that is that is the

7:13

truth. That's that's been my experience.

7:15

When I was at Andreal, you know, people

7:17

were we expected this very very high bar

7:19

from people, but it was also the notion

7:21

that like we are we are in this together

7:23

and we were working on it together. But

7:24

that's a hot take in tech right now

7:26

where uh employees are basically swapped

7:28

out like machine parts at these larger

7:31

especially Fortune 500 companies. It's

7:33

it's kind of a grim reality. So given

7:35

all of that, are you an optimist or a

7:37

pessimist about uh America, corporate

7:39

America is is heading and why?

7:44

I mean, I'm I I think, you know, as far

7:46

as some of the products go, we may get

7:48

better products. We may get faster

7:50

clicks. We may get uh, you know, things

7:52

delivered to our door faster. I'm I'm

7:54

optimistic to that end. Uh, I'd be

7:56

pretty pessimistic on

7:59

how that or or what that does for the

8:01

average American, the the worker that's

8:03

driving it, whether you're the blueco

8:05

collar worker, the white collar worker,

8:07

junior or senior, uh, the fungeability,

8:12

so to speak, of employees is is

8:14

sometimes a uh sometimes a good thing,

8:17

sometimes it's it's it's a bad thing.

8:19

the bigger you get. Uh I saw this a lot

8:21

at at both Amazon and Walmart. People

8:23

become really a line item on a P&L.

8:26

They're a number on a roster spot. And

8:29

if you're managing, I don't know, say

8:30

you you've got your you're Beth Kleti or

8:33

somebody and you've got a, you know,

8:34

100,000 people or more that roll up

8:36

underneath you, the likelihood of you

8:37

actually knowing the intangible value

8:40

that that person brings or knowing that

8:41

person's story, uh, and I don't mean

8:43

personal story, but their story within

8:45

the organization, uh, what critical

8:47

thing they built before automation, etc.

8:50

You don't know that and you can make a

8:52

lot of really bad decisions. So it's

8:54

even that right the the fungibility of

8:56

people's

8:58

it can give you an optimistic outlook at

9:00

first right you've got the scale of

9:01

economy you're growing you're booming

9:03

but when you zoom in and and the bad

9:05

things start to happen it can really

9:06

drive that pessimistic outlook

9:09

so I just I hope there's a way that we

9:10

can figure out how to balance

9:13

growth and innovation without leaving

9:15

the American middle class behind.

9:18

>> Yeah. Yeah. And speaking of that um that

9:20

fungeibility, I guess uh we should have

9:22

gotten into it a little earlier. I

9:23

should have asked um for viewers that

9:25

don't know, what is your uh career

9:27

trajectory? We'll we'll talk about um

9:29

some of your military pivot to corporate

9:31

a a little bit later, but in the

9:33

corporate world, you've mentioned uh

9:35

Walmart. I know you were most recently

9:36

at Amazon. Uh walk us through uh

9:38

positions there and and what your remmit

9:40

was.

9:41

>> Yeah. Uh I I mean I can I can sort of

9:44

Walmart. It kind of bleeds together. Uh,

9:47

and even if I I play it back further,

9:49

uh, kind of bleeds out of the military.

9:51

But at Walmart, I I got hired as an

9:54

assistant manager trainee. It's, uh,

9:57

typically the usual path for Walmart

10:00

management is you are a, uh, department

10:02

manager. I think they say 70% of their

10:04

store managers come from the hourly

10:05

ranks, which I think is a great thing.

10:07

That company, I think it's why it's been

10:10

uh, operating as as steadily as it has

10:13

for the last 50 55 58 years. just

10:16

however long it's been. Uh, but I was

10:18

hired in as a trainee in in Round Rock,

10:20

Texas. I I right away was put on the

10:22

overnight shift, which is kind of an

10:24

interesting thing. You are effectively

10:25

the store manager at night. There's

10:27

there's nobody else in the building with

10:29

you. You're making all the decisions on

10:31

how the building is stocked on the

10:33

grocery side, the general merchandise

10:34

side. You're running your own

10:35

scheduling. It is a uh crash course for

10:39

somebody that has not done any of those

10:41

uh those functions previously. and you

10:43

don't really build a schedule or you

10:45

don't hire in the military. You know,

10:46

you get issued your headcount, you make

10:48

it work. So, there was some some

10:49

learning there. Uh but within three

10:52

years, I was running a store man or I

10:53

was the store manager uh of a store up

10:56

in Willist, North Dakota during the oil

10:58

boom. It happened to be the company's

11:00

third highest volume store uh second

11:03

most profitable and then I went to May

11:04

not North Dakota which was the most

11:06

profitable super center uh in the entire

11:08

chain.

11:10

>> So, that gave me a little bit of

11:11

opportunity. I guess name recognition so

11:13

to speak in that little small world. Uh

11:15

we got to attend this Walmart Global

11:17

Leadership Academy which is for the top

11:20

I say. 2% of store managers. It's like

11:22

30 people a year uh out of the 1.2

11:24

million employee workforce get to go

11:26

through this. And back in the day you

11:28

would travel with the CEO, COO, the SVP

11:31

of the West business unit. And you you

11:33

started to learn how decisions were

11:35

made. uh not not just like merchandising

11:38

decisions but uh how the merchandising

11:41

decision transcends all the way to uh

11:44

some sort of global outre uh unrest in

11:47

the the Middle East that may impact

11:48

supply chain. So it it kind of gave that

11:50

global uh mindset to things which is

11:53

what they were preparing folks for. From

11:55

there uh I had the opportunity to go

11:58

work at Amazon. they were looking to

12:00

launch out uh these big robotics to film

12:03

centers. Probably uh 2017 to 2019 was

12:06

the big window of that. And in 2018 uh

12:09

they brought me on board to launch a

12:11

facility that no one wanted to go to out

12:13

in Fresno, California.

12:15

>> Nobody wants to go to Fresno anyways.

12:17

>> Who does, right? I mean, it had been on

12:19

uh all I knew at Fresno is it was on uh

12:22

cops a lot.

12:24

>> That's not a good sign.

12:25

>> California cops. Yeah. Usually not a

12:27

great sign. So, uh, I I get I get

12:31

brought in there and they did something

12:33

weird that for that site. No, like I

12:35

said, no one wanted to go there.

12:36

Usually, they would launch with a ton of

12:38

external talent. They launched with uh

12:41

something like 83 of the 87 managers

12:43

hired for that building were external.

12:46

Uh, big bet and they needed the capacity

12:49

out of Fresno to really drive that uh

12:52

Northern California and Southern

12:53

California volume growth that we

12:55

expected or the company expected for

12:56

that peak. We came in uh and just broke

13:00

every record the company had. And and I

13:04

mean I don't mean productivity, I mean

13:05

productivity, quality, safety,

13:07

engagement, retention. Uh you you if

13:11

there's a KPI for it, we crushed it. Uh

13:13

it became known as the lean machine,

13:15

kind of the gold standard for for Amazon

13:17

launches.

13:18

That allowed me then to go out and do

13:20

the same thing in another uh another

13:21

town in Opalaka. This one wasn't on

13:23

Pops. It was on the first 48 for like

13:26

years. Uh Opa in Miami. Uh rougher

13:30

neighborhood and I uh went out there. I

13:34

was on night shifts in both of these

13:35

places. I spent about seven years of my

13:37

life on night shifts. So went out and

13:38

ran Miami's night shift while they were

13:40

trying to run out the uh

13:42

>> same day shipping. And and this is what

13:44

I loved about Amazon is they had

13:47

>> really big ideas. Uh

13:50

probably had bigger ideas at a higher

13:52

frequency when I first started than than

13:54

we do now. Uh but their big idea was

13:56

they wanted to have a million items that

13:58

was same day shippable. Uh and in order

14:00

to do that, you had to change the whole

14:03

freight flow of things. Uh it's maybe

14:05

boring to people, but I I geeked out on

14:07

it. We used to pack the boxes at these

14:10

fulfillment centers, load them, you

14:12

know, fluid, handstacked onto a 53 foot

14:14

trailer, one box by one box, and then

14:16

that trailer would go to a a sort center

14:18

and it would be broke unloaded and

14:20

broken into smaller loads that would go

14:22

to, you know, the the carrier, the

14:24

distribution uh network. We were using a

14:28

lot of thirdparty delivery at that time

14:30

and Amazon was shifting into this first

14:32

party. So everything had to change. Uh

14:34

so to drive that I became really the

14:37

guinea pig for same upstream

14:39

containerization is what we called it.

14:40

So instead of loading the 53 foot

14:42

trailers we were loading carts and

14:43

loading pallets. Had to do massive

14:46

retrofits to basically brand new

14:48

buildings at that point. Uh figured that

14:51

guy out and had the opportunity to go do

14:53

it again in Las Vegas, Nevada where uh

14:57

really kind of the crescendo in ops. We

14:58

we again set all the quality records for

15:01

uh for shipping speed and time

15:03

throughout that big peak. That brought

15:05

me into uh again Amazon, you know, the

15:08

growth rate was so big that you start to

15:11

have like on numbers and this goes back

15:13

to that fungeability thing. On numbers

15:15

we could grow, we could build the

15:17

buildings, we could find the labor, we

15:18

could find the merchandise, you could

15:20

find the trucks, etc. But you also

15:22

needed skill skilled labor. you had

15:25

already scraped kind of the the bottom

15:26

of the barrel, not bottom of the barrel,

15:28

but the barrel on store managers that

15:29

were willing to relocate across the

15:31

country from your competitors. Yeah.

15:32

>> You had tapped out a lot of the top tier

15:35

schools that we were recruiting from.

15:38

And that also hit the hourly talent.

15:40

There was a significant problem in the

15:42

network hiring ship clerks. It's a

15:44

hourly function. It's like a department

15:46

manager at Walmart basically. Uh okay,

15:49

>> they have all the tactical knowledge.

15:51

maybe not all the the strategic

15:52

knowledge, but what they do is it's so

15:55

critical, so essential. Like they're

15:56

they're bringing the trailers to the

15:57

doors, they're opening the doors,

15:59

closing the doors, and because

16:01

everything is it's like mousetrap or

16:03

dominoes. You know, if one piece falls,

16:04

the whole building shuts down.

16:06

>> Yeah.

16:06

>> Uh I was given the opportunity to be a

16:08

senior manager, the idea team, and my

16:11

job there was to travel around to sites

16:12

that were struggling, figure out what

16:14

was causing that, build out a defect

16:16

regression. Uh at that point we didn't

16:18

even know like when a package was

16:20

delayed we know it was delayed. We

16:22

didn't have nailed down which part or

16:24

which process path caused the delay. So

16:26

the big theory was it was pre-slam. It's

16:29

before the shipping labels applied. I

16:31

went down identified it was the dock

16:33

causing it which is post slam. Realized

16:35

the real root cause was we were unable

16:37

to train these ship clerks. We needed

16:38

probably 12 to 15 a building to keep

16:40

things running 24/7 and it it just

16:43

wasn't happening. So, I created Central

16:45

Dock uh where effectively we stood up a

16:48

a center in Phoenix, Arizona. Uh hired

16:51

all the best ship clerks that we could

16:53

across the country. We brought them

16:54

there and then were able to just hire

16:56

smart people off of the streets and

16:58

train them in this really controlled

16:59

environment. But to do that, you had to

17:01

get, you know, 800 GMs, general

17:05

managers. We're talking big A type

17:07

personalities in charge of billion

17:09

dollar businesses to to sign off on

17:11

giving up command and control of their

17:12

building to somebody they didn't know

17:14

doing something that no one ever thought

17:16

could be done remotely a big ask.

17:19

>> Yeah, it was it was a giant ask. Uh was

17:21

able to deliver on it, you know, saves

17:24

back then the entitlement was like $740

17:26

million a year. Pretty pretty

17:28

substantial. And it that entitlement of

17:30

course only grew as the company scaled

17:32

and and got larger. Uh but then I I got

17:35

out of kind of the people piece at that

17:37

point and realized tooling was an

17:39

opportunity for us. Uh in order to have

17:43

the headcount on the dock

17:45

uh to ensure the packages go out, you

17:47

have to know how many moves you're going

17:49

to be making from the the ship clerk

17:51

like it's all very very interwoven. Uh

17:54

so I had the opportunity to step into a

17:55

role called the product manager at

17:57

Amazon. And uh for people that don't

17:59

know that the product manager role in

18:01

tech has been techni typically the guy

18:04

or person that understands the business

18:07

problem and they

18:09

>> it's worth I've worked with a lot of

18:10

product managers over the course of my

18:12

career and I still don't have a concise

18:13

definition for a product manager. I know

18:15

I've worked with some really good ones

18:16

and really really bad ones. So excited

18:18

to hear you get into it a little bit.

18:19

>> Yeah, I mean it's a broad job field

18:21

deal. You've got product managers,

18:22

technical product managers. They they

18:24

all do different things. uh technical

18:28

product managers, product managers,

18:29

technical within Amazon, I think there's

18:31

three or four different types.

18:32

>> Yeah.

18:33

>> Uh I was the type that was the value I

18:36

added to the dev team was I understood

18:38

the business problem. I could quantify

18:40

it. I could explain or articulate what

18:42

we wanted the solution to look like, not

18:44

necessarily how to solution it.

18:46

>> So it was, you know, if we're building a

18:48

shift planning tool, I need the shift

18:50

planning tool to be able to grab these

18:51

inputs from these tools. I need to

18:53

visualize it this way. needs to happen

18:55

at this frequency, this latency rate,

18:56

yada yada. Uh the dev team would then go

18:59

and build those things out. And as a

19:01

product manager, I owned uh outbound

19:04

shipping tools and I owned the risk

19:06

management tools, which is effectively

19:08

how our volume would get allocated to

19:10

different portions of the warehouse to

19:13

keep things flowing smoothly and ensure

19:15

when we made a promise to the customer,

19:16

they got their their package on time.

19:19

uh things went well there you know and

19:22

started to gain more exposure was

19:24

brought into really the final team I

19:26

worked with in Amazon and that was the

19:27

global compensation team still as a

19:29

product manager uh no technically that's

19:32

not right they brought me in as a

19:33

program manager to drive the roll out of

19:36

a something that had been a

19:38

long-standing objective of our CEO at

19:40

the at that time Dave Clark was to

19:42

standardize night shift pay uh with

19:45

Amazon you know we grew at different

19:47

rates we had different entities

19:49

uh not necessarily entities but lines of

19:52

business. You had the the fulfillment

19:53

centers, you had the sort centers, you

19:54

had the delivery stations. They each

19:56

worked a different opo. They each built

19:58

out at different rates.

20:00

So that meant they all had different

20:01

policies and you could have building A

20:03

and building B across the street from

20:05

each other, one paying a higher shift

20:06

pay. Now building A gets somebody hired,

20:09

they want to transfer to building B. And

20:11

the policies really just allowed a lot

20:12

of internal cannibalization.

20:14

>> Yeah. So I was brought in to to drive

20:17

the roll out of that. They were supposed

20:18

to have had everybody agreeing on one

20:20

policy and it was like I was going to

20:22

come sit in the meeting. It would be

20:24

signed off on. I would then go just make

20:27

it happen which is really you know what

20:29

I I did at that point or what I excelled

20:32

at at that point the most. Uh meeting

20:34

went sideways. Dave Clark didn't like

20:37

the idea. His SBPs all had liked it. I

20:41

ended the meeting said come back in, you

20:43

know, with a fast follow on a new

20:44

proposal.

20:46

Uh, one of the things that that I

20:48

struggle with is proposing anything

20:51

without looking at data. Like I

20:53

especially when you're talking

20:54

billion-dollar decisions, which is what

20:56

any of this really would have been. Uh,

20:58

so I took to the data and wrote out a

21:01

new proposal that didn't look much like

21:03

the the first one. I went back in in

21:05

front of Dave Clark and I said, "Hey,

21:06

listen. We don't have a just a night

21:08

premium problem. we have a weekend

21:10

premium problem. Uh we've got, you know,

21:13

this happening across the network. He

21:15

wasn't uh super, you know, aware that

21:18

that had been happening. Kind of lost

21:20

his mind on it. Meeting went sideways

21:22

again. And over the next three to four

21:24

months, Dave Clark left the company. The

21:27

SVPs that were in the room left the

21:28

company. and this goal that had been

21:31

failed by four previous teams just kind

21:33

of got pushed aside until you know the

21:36

new CEO SVP org structure was built out.

21:39

So I'm sitting there with a team of

21:41

folks that like we've done all the data

21:44

work for this, we've got the story,

21:45

we're just waiting for the decision

21:46

maker. Uh and it was of such scale there

21:49

had to be, you know, one of those SVP

21:51

levels to make the decision. uh I dove

21:54

into just comp data and this is a

21:58

problem I see that doesn't just happen

22:00

in in Amazon I think it's happening

22:02

anywhere in the United States probably

22:04

globally uh where automation has has

22:07

been a great thing it's enabled the team

22:09

to run payroll for you know 1.2 2

22:11

million people with a minimal staff.

22:14

Same thing with your finance teams. But

22:16

what it's also done is it's caused over

22:18

aggregation. Uh so like in a

22:20

compensation environment, especially a

22:23

company like Amazon, you're going to

22:24

have a bunch of pay codes. And I'll give

22:26

you some examples like bereavement pay.

22:28

That's a different line item on your pay

22:30

stuff. It's not the same as wage or

22:32

overtime wage or shift wage. uh we've

22:36

got had about 142 of those pay codes and

22:38

no one was looking at things by pay

22:41

level. They were looking at aggregates

22:44

and when you're talking billions of

22:46

dollars a quarter you know and uh in an

22:50

expense line and you're rolling up

22:53

general wage into you know maybe two sub

22:55

aggregations a lot of things are missed.

22:58

So I I got into this whole fraud

23:00

detection fraud waste abuse thing. Uh

23:04

and I I learned like associates at

23:07

Amazon were taking bereavement at like

23:09

5x the the death rate. Uh I mean if if

23:12

there was legitimate bereavement then

23:13

Amazon associates experienced 5x the

23:15

global death rate internally. Right.

23:17

Things that

23:18

>> Yeah. That's a good argument for not

23:19

working there. I don't want people

23:20

around me to pass away.

23:22

>> Yeah. Uh but they also had weird things

23:24

like their moms died multiple times.

23:27

Their uh

23:27

>> that that'll happen. That'll happen.

23:29

>> Yeah. Yeah. So I felt there was some

23:32

opportunity. Dove into that, built a

23:34

bunch of controls, clawed back, you

23:35

know, hundreds of millions of dollars

23:36

annually there. And then I got to the

23:39

point where I realized the only thing I

23:40

was actually having my my team do was

23:43

write SQL. I didn't know how to write

23:44

SQL.

23:46

So I dove into, you know, how that

23:48

works. And at that point, the SVPs came

23:51

back, you know, we presented the policy,

23:54

it went went over, we standardized shift

23:56

ifs, you know, we did this big thing

23:58

that had never been done. I had my

23:59

control piece running. I And it started

24:02

to afford me a little bit of time to

24:03

dive into, like I said, learning SQL,

24:05

learning some of the the tech work, the

24:07

the dev work, and I made the case

24:09

because I started seeing AI be talked

24:12

about and and be used that our team

24:14

needed a head of AI enablement. Uh so my

24:17

director, you know, gave me the the

24:19

internal title of head of AI enablement

24:22

for global compensation under under her

24:25

team. And what that looked like was

24:29

really uh kind of being the first person

24:32

to go out, learn the knowledge. What is

24:35

what is enterprise AI? What is aenic AI?

24:37

What is this going to turn into? How is

24:38

it going to disrupt the labor force? How

24:40

can we use it? Uh and and start to

24:42

educate the team, you know? So, how does

24:45

AI even before it was we're talking

24:47

three years ago, how do you start to

24:48

work it into a three-year plan?

24:50

>> Yeah. that kind of stuff to where you

24:52

know most recently

24:54

it was I mean we did all the AI happy

24:57

hours the training hours this is how you

24:59

use the internal tools this is what the

25:01

difference between these models are etc

25:03

uh but I was really focused on building

25:05

out the knowledge base for our team uh

25:08

like you people have seen graipedia

25:11

because Wikipedia was a a pretty poor

25:13

knowledge base

25:14

>> sure if you think about something uh as

25:16

critical as internal compensation

25:18

decisions you've got to

25:20

Make sure your inputs that are going in

25:22

are clean. They they are actually what

25:24

that the business is doing. Uh working

25:27

on things like the governance governance

25:31

aspect of AI. You deploy a model into AI

25:34

that does something as simple as it

25:36

scrapes for minimum wage legislation or

25:38

articles.

25:39

>> You've got to know, you know, everything

25:41

that it's querying. You got to know who

25:42

wrote it. You got to know when it was

25:44

written, if there's updates that are

25:45

required. And if you you think about a

25:48

really an agentic workforce, you may

25:50

have several hundred a thousand agents

25:53

running different tasks at different

25:55

times. Each one of those has to be

25:56

archived, you know, documents require or

26:00

requirements documented, etc. So there's

26:03

a lot of the not when people think about

26:05

AI rollout maybe they're thinking that

26:07

the guys that are building the models

26:09

that's not where most of the work is

26:11

going to be in the AI roll out. It's

26:12

it's going to be defining standards uh

26:17

you know fine-tuning things to these use

26:18

cases identifying how now you've got to

26:22

like I learned how to use Curo really

26:24

well I've built full stack applications

26:26

you know that were internally they they

26:28

read midway you know great for

26:29

enterprise level stuff but you have to

26:32

identify that product managers can do

26:34

that now and not every SDE is going to

26:37

be able to go learn the business case or

26:40

develop the business acument So like

26:43

you've got to realize that the the

26:45

street is two ways in some instances,

26:47

other times it's one way.

26:49

You've got to think about does that

26:51

increase the value of roles, decrease

26:52

the value of others. So kind of thought

26:55

leadership is is what a lot of it was.

26:57

Uh beyond just the technical piece.

26:59

>> Yeah. And you underscore a really

27:01

important point there. uh when I've seen

27:03

AI roll out at enterprise scale at these

27:06

Fortune 500 companies, I always joke

27:07

that LLM development and Agentic AI

27:12

become significantly less fun when you

27:14

have to do it in an environment where a

27:16

bunch of money is on the line and a

27:18

bunch of private customer data is on the

27:19

line. There's all of these very

27:21

difficult concerns that you were you

27:23

were mentioning with AI governance that

27:24

that come in that people just don't

27:25

really think about so much. Um, and just

27:28

to just to sort of recap the the career

27:30

journey, what we've talked about so far,

27:32

I mean, essentially broad strokes, you

27:33

went from

27:36

a relatively small domain of managing

27:38

people, real people, real processes in

27:40

in a store and then you climbed up that

27:43

ladder and then you abstracted to

27:45

managing across multiple stores or

27:47

across a wider remit. Then you moved on

27:50

to

27:51

>> Yeah. Yeah. and and then you moved on to

27:54

uh an environment in Amazon where these

27:55

things are becoming facilitated with

27:57

robots in some kind of a a stamp out and

27:59

replicable way hopefully down the road.

28:02

Then you further abstracted into

28:06

how do I manage these pro I'm the guy

28:07

that gets called in to unbunch up these

28:10

processes that aren't working very well

28:12

because you've seen it done correctly

28:13

from the ground up so many times and now

28:15

you're talking about being the head of

28:17

AI. Now it's even more meta where you're

28:19

kind of governing the workforce that

28:21

proctors these processes. So it's kind

28:23

of this abstraction of going meta layer

28:25

to meta layer to metal layer. It's quite

28:26

quite interesting and um it's something

28:29

I'm very interested in is very first

28:31

principles thinking or having that lived

28:32

experience of doing this on the front

28:35

line as a Walmart store manager. The

28:37

most humble version and the most

28:40

consequential version of essentially

28:42

what your role ended up as uh in its

28:44

most primitive form. um and climbing all

28:47

the way to different levels of

28:49

abstraction. Do you view um running for

28:54

office as an extension of this process

28:57

then?

28:58

>> Yeah, I I would Yeah, I guess when you

29:01

when you spill it out, I haven't thought

29:03

about it that way. Uh but yeah, it it

29:06

does, right? The the big motivating

29:09

factor for me here was sitting in some

29:11

of these meetings, you know, where we're

29:12

making decisions, we're talking about

29:14

what the future may look like. uh and

29:16

not hearing anybody in the room ask is

29:18

this good for the community, is this

29:20

good for our employees, is this good for

29:21

our is this good for us even you know uh

29:24

and and to me I think that where we are

29:28

going uh not just with AI but with other

29:31

factors you know uh visas offshoring etc

29:34

you get into this this piece where if we

29:36

don't have leadership asking is are

29:38

these decisions and are these policies

29:40

actually serving the middle class and

29:42

that's where I I think most of

29:43

Congress's focus really should be is is

29:46

on the middle class. Uh the citizens

29:48

they derive their authority from we're

29:50

we're not going to have the right

29:51

policies. We're not going to have the

29:52

right decisions being made. Uh so

29:55

absolutely it's just extracting out

29:56

further and the maybe anecdotally

30:00

there's lessons learned right like I you

30:03

can't run a big business at scale uh

30:06

unless you have healthy simple

30:07

repeatable processes. You know that's

30:09

going from stocking a can of beans to

30:11

building out the the AI model and

30:13

governance labor. Now you can abstract

30:15

that into policy. You're if you've got

30:17

bad policy, all the iterations that it's

30:19

seen, every iteration that goes through

30:22

that policy, whether it's, you know, a

30:24

visa application being submitted and

30:26

approved, you're going to have more and

30:29

more failure. Uh so it's like the most

30:33

critical things that we need are are

30:34

robust, sound policy. We don't have

30:37

that, uh we're we're going to fail. So

30:40

yeah, I think it's a an abstraction

30:42

driven by

30:44

it's an abstraction, but my motivation

30:46

is driven by seeing the negative

30:49

outcomes that that I I think we're

30:51

headed for.

30:52

>> Yeah, it's a really compelling thesis.

30:55

It's a really compelling thesis. I I

30:57

mean, a lot of folks in government, you

31:00

know, it seems like they were maybe born

31:01

with a silver spoon in their mouth.

31:02

They're not familiar with these problems

31:04

at a ground level. And this is also

31:06

something I'm I'm eager to talk a little

31:07

bit about your uh military experience as

31:09

well. Thank you for your service. Um

31:12

I've I've had the honor of working with

31:14

a number of veterans over the year in uh

31:16

commercial space in defense tech. And um

31:20

one of the things I've always noticed is

31:21

they

31:23

veterans seem to have some better

31:25

intuitive sense than most other folks

31:26

that I've worked with about consequences

31:29

of actions. Do you see any kind of a

31:32

connection there about the the the

31:34

weight and the meaning of your actions

31:37

and how that's maybe applying to your

31:38

political bid?

31:41

>> Yeah, I mean I think there's I think

31:43

there's some probably uh

31:46

maybe the takeaway lesson for me out of

31:48

the military was timeliness of actions,

31:49

not even just consequence of actions. Uh

31:53

and I I'll give you an example. So like

31:57

I said, I started in the army. I got

31:58

hurt. I had to have my knees uh

32:00

reconstructed. Took me about 11 months

32:03

of uh of dealing with surgeries, three

32:06

surgeries to get

32:06

>> Ouch.

32:07

>> I did it. Yeah. It wasn't fun. I tried

32:09

to join the army again. Had a lot of

32:11

heartburn, you know, like I never failed

32:13

out. I you know what I mean? Like if

32:14

there was ever anything I wasn't doing,

32:16

it was because I didn't want to do it.

32:17

Uh

32:18

>> yeah.

32:18

>> So that was a time where you could

32:20

effectively say I was fired, right,

32:22

>> for medical reason. Uh but still

32:24

nonetheless fired. So I tried to join

32:26

the army. They just laughed at me.

32:28

They're like, "Dude, we don't get

32:29

medically discharged and come back next

32:31

year." Uh, so I went to the Air Force.

32:33

They didn't take prior service pets.

32:35

Went to the Marine Corps. They needed

32:37

headcount. They said they would take me.

32:39

I'd have to go back through uh their

32:41

boot camp. And I knew my knees weren't

32:43

like that good. They were they were

32:45

enough to get by, but not that. So, I

32:47

ended up joining the Navy.

32:49

>> They they took me uh which was weird,

32:52

right? Like I I go in and I get issued

32:54

my CEAG which is the you know the big

32:56

green duffel bag of your uniforms and I

32:59

get the dress blue pants. I you guys

33:02

have seen it you know the you got the

33:03

little bib and or bib on the back and

33:05

the bow and the pants well the pants

33:07

have 13 buttons on one side and then the

33:09

back side they've got a bow and I

33:11

couldn't figure out which was the front

33:12

or back. And logically to me I think the

33:15

buttons are the back because you know

33:17

I'm sure going through this whole

33:18

process ships are small you don't have a

33:20

lot of room maybe you button I don't

33:22

know. Uh, so my first experience in the

33:24

Navy is wearing my pants backwards,

33:25

which is kind of funny.

33:26

>> That's funny.

33:27

>> Uh, but anyway, I I I had a chance to go

33:30

work in Guantanamo Bay. And, you know, I

33:33

was in the Pentagon uh in living in DC

33:35

when President Obama was inaugurated. I

33:37

I heard, you know, all the excitement

33:39

and everything. If you think back or or

33:42

knew what was happening on the news at

33:43

that point, most of America was like,

33:45

"Let's get everyone down in Guantano

33:46

Bay. Let's get them processed. Let's

33:48

let's be done with this." the political

33:50

appetite was very very strong to to gain

33:53

to get convictions.

33:54

>> It's a tough time to be down there

33:55

politically speaking.

33:56

>> Yeah. Yeah. Super tough time to be

33:58

there. Uh but they wanted convictions.

34:01

You like the NGO foothold wasn't super

34:03

strong yet. You had the John Adams

34:04

project, but they were starting to ramp

34:06

up and and Cheney really around.

34:10

Dick Cheney, you know, messed around

34:11

with getting the uh

34:16

the rule set that he wanted basically

34:18

built out. the uh military uh

34:20

commissions act uh I think it was 2007

34:24

wasn't passed until 2007 right that's

34:27

six years after 911 happened which you

34:29

know 3 years after the invasion of Iraq

34:31

that's a pretty significant amount of

34:33

time uh to get anything dealt with so

34:37

you know I'm sitting there and I I watch

34:39

I was on a case US v Cotter uh I was

34:42

assigned to the defense which was its

34:44

own thing you know caused major debates

34:46

between my parents and I on and how can

34:48

you go, you know, support this versus

34:51

that? And I, for me, it was the rule of

34:53

law and it was the mission I was

34:54

assigned. Uh, and it was still a

34:56

high-caliber mission and I was excited

34:58

to, you know, get to go defend the rule

35:00

of law and experience how these things

35:02

were happening. But, uh, the day Obama

35:05

was inaugurated, we go to the galley to

35:06

watch the swearin

35:09

and we had had a a motion hearing, a

35:12

motion to suppress, uh, some evidence

35:14

hearing that morning. It's like we were

35:16

in trial. Uh we go and watch the galley

35:18

for lunch, come back, and literally as

35:20

we walk in the door, there's a fax

35:21

coming in from the fax machine. It's

35:23

120day stay in the case of USV CD. I

35:25

think it was uh President Obama's first

35:28

EO maybe, if not his first, his second

35:30

or third.

35:31

>> Yeah.

35:32

>> And now it's like, okay, there's no

35:34

decision that's going to be made now.

35:36

We're 120day stay. It was followed by

35:38

another 120day stay, another one,

35:40

another one, and then, you know, finally

35:44

uh we did some things. cuz you know we

35:46

we presented the case in uh the Ottawa

35:48

Supreme Court which was neat to go see

35:50

how how that worked. They ended up

35:52

citing with us that

35:54

uh Omar he was he was 15 when he was

35:56

captured. His dad was uh a major

35:59

figurehead in al-Qaeda. A lot of people

36:01

say he financed a lot of their

36:03

operations. Uh but Omar was born in in

36:06

Canada and he was a MITER and Canada and

36:09

the United States had both entered into

36:11

an optional child soldier protocol with

36:13

the UN that effectively said he should

36:16

have had some different uh

36:19

his journey should have followed a

36:20

different path than it did. And because

36:22

of that, this Canadian Supreme Court

36:24

ordered repatriation to Canada. Prime

36:27

Minister Harper refused it. Trudeau

36:29

ended up coming in honoring it. They

36:32

they settled with Omar for like $10

36:34

million due to to not following their

36:36

own laws. Uh but it it goes from like

36:41

the timeliness of action. Had they sped

36:43

that through, and I'm not saying that's

36:44

the right thing, but had they not played

36:46

to try to create the perfect rule set

36:48

that disadvantaged everybody, they'd

36:51

have had a conviction and it would, you

36:53

know, they'd have had hundreds of

36:54

convictions.

36:55

>> But instead, the games were played and,

36:59

you know, they were afraid to fail fast.

37:00

So they ended up failing long and very

37:02

expensively.

37:03

>> Yep.

37:04

>> Uh there's consequent con

37:05

consequentiality to those as well. Uh

37:08

saw probably more of that downrange

37:10

where I was uh you know legal adviser

37:12

with CJ Sodaf AP. They're uh it's

37:16

combined joint special operations task

37:18

force Arabian Peninsula. It's a JTF of

37:21

Navy Seals, Green Brays, ODAS that are

37:24

uh the operational detachment alphas

37:26

that are going out getting the bad guys,

37:28

bringing them back. I dealt with

37:29

detainees uh and you know consequences

37:33

are severe there too right you you send

37:36

them after the wrong guy you know the

37:38

wrong thing happens uh and and those are

37:41

like no no no failure decisions so to me

37:46

you know wasn't 30 yet I was mid20s you

37:48

know being around that it it made sense

37:52

for me to be okay making hund00 million

37:55

decisions at Walmart before I was 30 as

37:57

well like $100 million of Walmart money

37:59

was a lot less than, you know, making a

38:01

wrong decision there.

38:03

>> Sure.

38:04

>> Yeah.

38:05

>> Yeah. It sort of level sets for you,

38:07

right? The the severity of the actions.

38:09

I mean, is that something that just

38:10

turned your stomach then when you made

38:12

it to the boardrooms of Amazon about how

38:14

long people would kick the can down the

38:16

road or punt on a decision before you

38:18

could really act on it?

38:20

>> Yeah, absolutely. I mean, a buzzword in

38:23

corporations is, you know, layers and

38:25

spans of control and those types of

38:27

things. And and you get into just this

38:30

blatant bureaucracy where,

38:33

>> you know, I mean, it I I joke I didn't

38:35

have this case, but I mean, it might as

38:36

well been, right? Like a font color, you

38:38

know, deciding a font color on a web

38:40

page could be for some teams three weeks

38:42

of meetings. You know, what does it

38:44

matter, right? Like put out one

38:46

in red, one in blue, AB test it, come

38:48

back, make your decision, let let's

38:50

roll. like those are

38:51

>> just ship one don't AB test and just

38:53

call it a day you know

38:55

>> even that right uh but there's no reason

38:58

the decision or some sort of

39:00

implementation couldn't be sped ahead

39:03

>> and and that's where

39:06

you know probably we get are getting a

39:08

lot of layoffs and type you know things

39:10

in tech that we've we were going to have

39:11

and continue to we've had we have had

39:14

and will continue to have uh folks built

39:17

bureaucracies and big giant teams around

39:19

them that didn't accomplish a whole lot.

39:22

Uh I don't understand it. Like

39:24

>> Yeah, me neither. I think I always say

39:26

the layoffs uh will continue until

39:28

morale improves. Um and morale does not

39:31

seem like it's improving. And and you

39:33

yourself were you were laid off. Talk to

39:35

us a little bit about that. What what

39:37

happened? How did you find out?

39:39

>> Uh what did that look like for you?

39:41

>> That's crazy. Uh

39:43

>> not at all how I would have expected it

39:44

to go down. So, been with the company uh

39:47

April would be my 8y year mark.

39:50

>> I think I'll I'm still technically I get

39:53

90 days of garden leave where they they

39:54

pay you to just, you know, find a new

39:57

job within the company or or ride your

39:59

time out because of the Warren Act.

40:01

>> Yeah.

40:01

>> Uh which is which is interesting, right?

40:03

You get this Warren Act which is

40:04

supposed to give you 90 days before a

40:05

layoff. These corporations have

40:08

translated that to we'll give 90 days

40:10

pay and lock them out. Uh

40:13

>> whatever. But last Wednesday, uh, I wake

40:16

up, you know, I'm usually was on my

40:18

computer by like 6:30 in the morning. I

40:19

go out to log in. I'm completely locked

40:22

out. It doesn't accept my password. I

40:26

have to go find the email address that

40:28

uh like there was rumors of layoffs and

40:30

I had heard how it happened in the past.

40:32

So, I it's not like I had to totally

40:33

figure it out.

40:34

>> When aren't there rumors of layoffs at

40:35

Amazon, though? I feel like this is a

40:37

rolling basis.

40:38

>> Man, you hit it. Like, that's the thing,

40:40

right? The layoff sucks itself, but

40:42

there was

40:45

14 or 15,000 laid off in October of 25.

40:48

We had they had originally put the note

40:50

out it'd be 30,000. So, you know, 15,000

40:53

people really everybody uh had a strong

40:56

inkling 15,000 heads were more more

40:58

heads were going to roll uh in mid late

41:01

January. So, that means you spent

41:04

November through Thanksgiving through

41:06

Christmas just nervous waiting on

41:09

>> Yeah. Don't don't enjoy the holidays.

41:11

Yeah.

41:11

>> Yeah. No, and I mean I've got two

41:13

daughters. I I scaled it way back. Uh

41:15

>> that's tough.

41:17

>> I'm glad I did. Uh yeah,

41:19

>> it is tough. But that's the reality. You

41:21

know, you've got few hundred,000

41:23

corporate workers at that corporation

41:26

and all across America right now. Well,

41:28

more than a few hundred thousand across

41:29

America. But sitting there nervous, you

41:33

know, you don't you don't know if you're

41:35

going to get laid off. And I it's

41:37

interesting. I used to be very like,

41:40

hey, it's at will employment, you know,

41:42

and and I think in my mind I I never

41:46

like I look back, I'm still at will

41:48

employment's reasonable. you don't you

41:50

shouldn't be obligated to to hire to

41:52

keep somebody on board that's a bad

41:54

actor that's not doing their job that

41:56

but I'd never thought about at will

41:58

employment in the terms of 16,000 people

42:01

being laid off on the same day that

42:04

>> like I I shared an article one lady

42:06

she's the 25th most tenured employee at

42:08

Amazon been there 28 years and she found

42:10

out the same way I did that is through

42:12

the email she applied to the company

42:14

with because they lock you out of your

42:15

your internal email uh sent it about 44

42:19

45 in the morning. So, no texts and and

42:22

the email.

42:23

>> Yeah, it is. It is email said, you know,

42:26

your your role has been eliminated.

42:28

Someone else will schedule a call with

42:29

you later today. I didn't take the call.

42:32

I What else are you going to tell me? Uh

42:36

my I had a friend take the call and the

42:39

person that that uh

42:42

that they jumped on the phone with was

42:44

sitting in Costa Rica. Uh spoke very

42:46

little English. They couldn't even

42:48

understand them. They couldn't answer

42:49

any of the questions they had. And I I

42:52

got that report before, you know, the

42:54

time was for me to schedule mine. So, I

42:56

I opted out. But horrible experience.

42:59

And anecdotally,

43:02

I haven't published it, but I mean, I

43:04

have I have people, you know, I'm well

43:05

connected in Amazon, was there for a

43:07

long time with a lot of old-timers. Uh

43:09

send someone sends me an internal

43:11

snapshot of that person's phone tool. uh

43:14

the 28-y year person, her director

43:16

already has her role posted

43:19

>> and

43:19

>> and can you tell me where they're hiring

43:21

for it?

43:22

>> Yeah. Uh Vancouver or Belleview for that

43:24

one.

43:25

>> Okay. Okay. I'm surprised it's uh I'm

43:26

surprised it's in the uh on this side of

43:29

the globe.

43:30

>> Yeah. If you go out beyond I mean that's

43:32

uh Vancouver typically is uh is I've

43:36

seen that code for like visa hire. Uh

43:38

>> yeah,

43:38

>> that they can't bring into the United

43:40

States. They can get them into Canada a

43:41

whole lot easier.

43:42

>> Yep. Uh but across other teams that

43:44

person that I I told you about had their

43:46

team from co a or person from Costa Rica

43:48

call half of their teams been reopened

43:50

in Costa Rica and India

43:52

>> of course

43:53

>> uh and that's what I I think a lot of it

43:55

is is I was expensive you know I'd been

43:57

there a long time I had progressed

43:59

through roles I had had great you know

44:01

evaluations which caused you to get put

44:03

at the top end of pay bands.

44:05

>> Yeah.

44:06

>> I was around when RSUs were cheaper.

44:08

that means there's a lot of, you know,

44:09

equity to vest and I I don't get to

44:12

receive now.

44:13

>> Uh,

44:15

makes sense. You know, if you can if

44:17

you're looking at people as totally

44:19

fungeible with that MBA type attitude on

44:22

spreadsheet management,

44:24

you're you're going to cut till you hit

44:26

your target.

44:27

>> Yeah, I I think you hit the nail on the

44:29

head. This is um I mean, I come at it

44:32

from the tech angle. A lot of techies

44:34

are are seeing this too where tech was

44:36

just this really cool really cool place

44:38

to work in. It was primarily a

44:40

meritocracy and it didn't matter what

44:42

you looked like, how you talked, any of

44:44

that. Even if even if you were very like

44:46

friendly to other people or or very

44:48

sociable, it's just can you execute, can

44:51

you build good code? Can you ship

44:52

product? And it was it was very very

44:54

close to being a really good

44:56

meritocracy. Um, which is how it was

44:58

when I started. And I've just seen it

45:00

shift over time to where most of these

45:02

higher level roles are now occupied by

45:05

MBAs, which I won't outright vilify, but

45:07

I'll say that a lot of the MBAs that

45:08

these roles are occupied by are people

45:10

that have never had really a quote

45:11

unquote real job. They have never been

45:13

at the beck and call of somebody else.

45:15

Maybe they've never even had a manager

45:18

uh in their career before or had to

45:20

report to somebody. And there's just

45:21

there's very little empathy for it

45:23

there. Which starts to beg some

45:26

questions like this uh this woman that

45:28

was there for I think you said 28 years.

45:30

>> Yeah, 28 years.

45:31

>> 28 years at the company like what kind

45:34

of subject matter expertise, scaling

45:37

wisdom, uh company lore about decisions

45:39

that have been made are you getting rid

45:40

of with that person? I mean that that

45:42

person deserves to be compensated

45:44

whatever they're compensated and

45:45

probably more just for the knowledge

45:47

resource that they've become at the

45:49

company. So, it's a totally silly and

45:50

short-sighted decision. Um, I'm really

45:54

sorry that happened to you. And to be

45:56

clear, I mean, you were you were L7,

45:58

correct?

45:59

>> Yeah, I was an L7. Uh, I had so I I was

46:04

in a principal product manager was the

46:06

the job family. I had been a senior

46:07

manager previously. The way that works

46:09

is senior manager is L7 with headcount.

46:12

Principal is L7 without headcount.

46:15

uh back I think it was February of 24

46:19

I'm sorry February of 25 I I decided to

46:23

give my headcount up they were all visa

46:25

holders I was not willing to certify

46:28

paperwork at that point uh that it's you

46:32

know explained what they were doing that

46:33

it was a critical role set and I I

46:37

really felt AI could write SQL which is

46:39

what we brought them for I could build

46:40

dashboards I I had some heartburn about

46:43

it I never told anybody that's what the

46:44

issue was I gave up the headcount and

46:48

you know slid into this IC role which

46:50

was really the the first time where I I

46:53

knew I was accepting a lower you know

46:55

max pay band uh which probably also hurt

46:58

the equation you know I'm I still have

47:00

the senior manager pay I'm in an IC role

47:02

well that's the way the policy is they

47:04

don't adjust you down you just no longer

47:06

move upward in in pay band uh but yeah

47:10

it was that's a significant position

47:12

right I would call But,

47:15

you know, if it were a smaller company,

47:16

they'd probably have it at at least a VP

47:18

level. Uh,

47:19

>> yeah.

47:20

>> You're you're making like anytime a wage

47:22

decision is made, you've seen Udith

47:24

Mandan's made a bunch of uh wage policy

47:26

changes over the last few years with

47:28

United States Warehouse where I think

47:30

the last one was 1.5 billion dollar

47:32

annual investment. So, you think even

47:35

you know building out data influencing

47:37

that these are not you know they're

47:39

they're not small roles. Uh but more

47:42

importantly like if you go back to the

47:44

warehouse piece when I got hired in to

47:47

28 to to Fresno to FAT one in 2018 and I

47:51

think it's an interesting story. I roll

47:53

in and you know we've got my team was me

47:58

coming from the you know actual like

48:00

retail management. I had a uh

48:04

a major from the army that had retired

48:07

that was on my team working. He was my

48:08

peer. And then we had uh it was like

48:11

five of the eight guys that worked for

48:13

us as our area managers. They were uh

48:16

two of them were college hires, but the

48:17

rest of them were all freight fresh out

48:19

of the military enlisted guys. Uh

48:21

anywhere from E5 all the way up to we

48:23

had an E9 uh Air Force Master Chief. So

48:26

they're guys that that knew nothing

48:28

really about tech. They knew how to

48:29

drive an operation. Uh we were able to

48:32

to build that. But we roll in in our our

48:34

training team in in Tracy, California

48:36

out of a site called Oak. Their names

48:38

were Kotti, Thi, and Audi. And they all

48:41

were brought in from this MIT EMBA

48:44

program. They were like the top recruits

48:46

that had graduated uh this international

48:48

business MBA program. And they had

48:51

massive dry erase boards. Like the the

48:53

entire, you know, wall of this this room

48:55

was was dry erase boards. And they were

48:58

everything was manual. Nothing was

48:59

automated. You had to shift plan. That

49:02

was, you know, long form calculations.

49:04

they were managing or balancing indirect

49:06

labor versus direct labor to shave off 2

49:09

tph, you know, yada yada. And Mike and

49:13

I, the the army major, sat down at lunch

49:16

and we're like, man, how are we ever

49:17

going to figure this out? We're we're

49:19

never going to be able to do this. Like,

49:21

this is not what we do. Did we sign up

49:23

for the wrong thing? Are we moving? Am I

49:24

moving back home?

49:26

>> Uh, we we figured it out. But where my

49:29

story goes is all that's automated now,

49:31

right? I helped drive that automation

49:33

through that work where I was automating

49:35

the planning tools. I don't know if but

49:38

like eight or nine people in the company

49:40

that know what's actually automated on

49:42

the back end of that and I don't know if

49:45

many of them are left. Uh not many are

49:48

because a lot of them had left even

49:50

before uh I was laid off or in in prior

49:52

rounds. Those are things you completely

49:55

forget. And there there's a someone like

49:58

that 28-year person. You probably could

50:00

have rolled her into a closet, let her

50:01

collect dust, brought her out once a

50:03

year, and that one time a year if you

50:05

had insight would be worth enough to pay

50:07

for her entire bloodline, like you know,

50:09

her future bloodline salaries.

50:11

>> Yeah,

50:12

>> these uh sorry, just the decisions at

50:14

scale, you know, a small decisions

50:16

hundreds of millions of dollars.

50:18

>> Yeah. I I it's um it's all shortterm

50:22

thinking. It's all can we make profits

50:24

in the next quarter uh and sound good on

50:26

the earnings call is what it seems like

50:29

to me. I I've been in the same boat with

50:31

a bunch of engineers I've managed where

50:33

you know maybe you have somebody who's

50:34

been at the company for 5 years which is

50:36

a long tenure on the tech side of things

50:39

and

50:41

their velocity isn't very good during

50:42

sprint. They're not turnurning out a lot

50:43

of tickets. They're not writing a ton of

50:45

code. They're showing up to meetings.

50:46

They're they're good part of the gang.

50:47

They're getting some stuff done but

50:48

they're slow. They're they're behind the

50:49

pack.

50:50

>> Yeah. But every once in a while you need

50:51

to go to them and you need to be like, I

50:54

looked at the uh the git blame for this

50:55

file. The last change on this file was

50:57

four years ago. It was committed by

50:59

somebody who has not worked here for 2

51:01

to 3 years now. Do you remember what

51:03

went on? They'll say, "Oh yeah, that was

51:05

the war between the CTO and the director

51:08

of engineering. They had an ideological

51:10

debate over what framework to use. This

51:12

happened, that happened, and we made

51:14

this decision that's imperfect, but we

51:15

need this bit of code because if we

51:17

change it, everything else in the system

51:19

will fall apart. And if you lose that

51:20

guy, oh, you good good luck. Good luck

51:23

with your your code base. It's uh it's

51:26

no good. Um so I I definitely agree with

51:29

what you're what you're saying there. Um

51:31

okay, so you get laid off, but you had

51:33

your congressional run. You you've been

51:35

revving this up and working on this

51:36

before you left Amazon, correct? What

51:38

was that like doing in parallel?

51:39

>> This was Yeah, this is something I was

51:41

running in parallel. I mean, I had uh

51:45

that February time frame of when I I

51:47

said I gave up my headcount. That really

51:49

was this this moment for me where a lot

51:51

of things were coming together, right? I

51:53

had uh I had the belief that AI was

51:56

going to start to be disruptive. I had

51:59

become virtually the only American Id

52:01

ever seen in in calls and in meetings. I

52:04

>> I know that feeling.

52:06

>> Yeah. And and then my daughter, my

52:09

oldest daughter, Zoe, I've got two.

52:10

One's a a freshman in in college, the

52:12

other is a junior in high school. uh she

52:16

my my freshman in college was you know

52:18

going through the application phase at

52:20

at the university. She wants to be an

52:21

OBGYn. She has since she's like eight

52:24

years old that she decided to do

52:27

>> uh and has done everything right. Like I

52:29

I mean a lot of parents will will brag

52:31

and I I'm going to do that here for a

52:32

second, but legitimately she's done

52:35

everything right. You know, I took the

52:36

different path. I had the two jobs in

52:38

high school. I I wasn't planning to go

52:40

to college. I I knew there was no

52:42

funding. like it was it was a different

52:44

different path.

52:45

>> Y

52:45

>> she uh you know graduated high school

52:48

with a 4.5 GPA, 32 college credits.

52:51

>> She was the uh state knowledge bowl

52:53

champion. Her team was in Colorado,

52:56

runner up nationally, varsity swimming,

52:59

>> president of the French club, you know,

53:01

like every little EC or extracurricular

53:04

you could imagine. and her goal had

53:06

always been to go to University of Texas

53:08

in Austin where her aunt went uh you

53:10

know it's where like we were Longhorns

53:12

fans all of that stuff and they straight

53:15

up rejected her uh not just from UT

53:17

Austin but from the entire UT school

53:19

system uh and you know the backup was&m

53:23

they rejected her from the main campus

53:25

they gave her a couple satellite school

53:27

options meanwhile SMU accepts her you

53:29

know gives her founder scholarship to

53:32

lets her in. and Johns Hopkins lets her

53:33

in. Every school in the West Coast does.

53:35

>> Yeah.

53:36

>> It's not where she wanted to be. And

53:37

even in SMU, you know, with 50 grand off

53:40

is still, you know, 60 grand a year.

53:42

>> Yeah. [laughter]

53:43

>> Which is outrageous. But I I then

53:46

started looking not just at what would

53:47

happen to me or my team, you know, the

53:50

demographic change of my teams, what I

53:51

saw with AI. I realized like I I started

53:55

to understand how the whole funnel of

53:56

everything was was working that colleges

53:58

were the uh introduction like the input

54:02

to the funnel that drives visas that

54:04

facilitates offshoring which is hurting

54:07

the middle class. Uh the big takeaway

54:10

was when I looked at UT Austin's uh

54:13

student demographic change

54:16

I can give you the most recent numbers.

54:17

I don't remember what it was in 2024,

54:19

but from uh 2016 to 2025, the white male

54:23

student population at UT has declined

54:25

31%.

54:27

>> Uh the white female uh student

54:30

population has decreased 21%. The Asian

54:34

female population has increased 51%.

54:37

Asian male by 25%. There's more Asian

54:41

females attending UT also than there are

54:42

black and Hispanic males combined. And

54:46

if you look at during the last 10 years,

54:47

there there's been more black and

54:48

Hispanic males in Texas than there are

54:50

Asian females. You know, you've got 1.6%

54:54

of the the population in in America is

54:56

Asian, but yet in these universities,

54:58

they're they're making, you know, 20 for

55:01

20 25% of the headcount. And it's not

55:03

just that they're Asian. You have to

55:05

zoom back 18 years. Those births could

55:07

not have been naturalized. like they

55:10

could not have been born by the American

55:12

Asian population that was in America 18.

55:14

>> It's statistically impossible.

55:16

>> It's statist like it's so clearly

55:18

statistically impossible that

55:21

you know we won't be able to say that

55:22

definitely in you know 20 years from now

55:24

but back 20 years ago we could say that

55:27

the only way that you have gotten to to

55:30

where we are with these universities is

55:32

through corporate uh driven migration.

55:35

And it's in Texas it's particularly

55:37

damaging. We have a 6% auto admit

55:40

policy. So if you're in the top 6% of

55:42

your high school, you're auto admitted

55:44

to all of the state universities.

55:46

>> So then you have a school like Frisco,

55:49

uh Frisco, Texas up by Dallas. It's a 6A

55:52

high school. You know, massive student

55:54

population. Probably over 3,500 kids

55:56

graduate from there or not graduate

55:58

attend that school. when you're taking

56:01

six% of of that graduating class, that

56:04

offsets probably 10 small like my high

56:07

school class graduated 54 kids.

56:10

>> Uh you're you're never going to

56:12

demographically offset, you know, the

56:14

the old Texas small town when you've got

56:16

every big high school in in Texas is,

56:19

you know, in Dallas or Austin or Houston

56:21

in these areas that are completely

56:23

inundated with foreign workers.

56:24

>> Yep. Uh the other part people don't know

56:28

and this is now more of an FYI than

56:30

response to your question but like these

56:32

kids attend these schools as residents

56:34

you know they come over as an H1B

56:36

holders dependent on an H4 visa they're

56:39

not international students so those

56:41

safeguards that universities have in

56:43

place to limit international enrollment

56:44

are completely nullified

56:46

>> yeah they don't they don't even matter

56:47

in this situation

56:49

>> and they pay instate tuition so you're

56:51

not even getting that that lift that

56:53

people say you're getting from out state

56:55

tuition.

56:56

>> Yeah.

56:57

>> Uh or international. And then when they

56:59

graduate, they qualify for I think it's

57:01

the biggest scam ever to our labor

57:03

market, the optional practical training

57:05

program or curricular practical training

57:07

while attending.

57:09

And both of those programs uh enable the

57:12

employer to not pay FICA and the

57:14

employee doesn't pay FICA. So dollar for

57:16

dollar, the employee is 7.65% cheaper

57:19

than the American. And then dollar for

57:22

dollar on earnings that employees making

57:24

7.65% more than Americans. And I think

57:28

that then transcends into early home

57:30

buying, getting out of student debt

57:32

earlier, all of these things. And and I

57:35

I hit it. I pulled it all together,

57:36

right? I said, "No one else is

57:39

>> looking at this this way that that no

57:42

one's making the argument." And then I I

57:43

really leaned in on no one else has the

57:45

data acumen to be able to go out and

57:47

tell this story.

57:48

>> Yeah. Uh, so I started, you know,

57:50

extracting every bit of Visa data that I

57:52

could find, every bit of H-1B visa that

57:54

I could find, uh, you know, through

57:57

through my account, through through

57:58

proxy, whatever. You know, did

58:00

everything I could do to hammer the

58:01

information more and and get this this

58:04

story out to people. I think it's been

58:06

effective. I think it probably

58:09

contributed not just in I I I blame my

58:12

wage to impacting my layoff. I think

58:14

this probably had a massive amount to do

58:16

with it. You think Amazon was aware that

58:19

you were starting to do research and get

58:22

the word out and that this may have uh

58:23

put you in the layoff group?

58:25

>> Yeah. Well, I mean, I know that they

58:26

were aware, right? Like my my director

58:28

pulled me aside that there was concerns

58:31

of a conflict of interest brought up by

58:33

my team. Uh,

58:36

you know, had to go through filling out

58:37

a conflict of interest form, doing all

58:39

of these things. And

58:40

>> yeah,

58:41

>> you know, I I don't want to get too much

58:44

into all that, but like it's it's a

58:46

tough thing to even consider that your

58:49

employer would think you running for

58:50

Congress could be a a conflict of

58:52

interest, right? Like I would love that

58:54

if I'm an executive and one of my

58:56

employees that's you know been here not

58:58

from the beginning but you know from the

59:00

beginning of our major roll out

59:03

>> they'd be a great potentially you know a

59:04

great advocate or they would understand

59:07

what what is actually happening and

59:10

>> uh but the conflict got brought up right

59:13

when you're the only American on the

59:15

team and you're talking about major vent

59:18

reform and saying things like listen a

59:19

moratorum is required so that we can you

59:22

know level out and fix revise the laws

59:24

and get ready for, you know, whatever's

59:26

happening with AI and we need

59:27

protectionist data laws so that

59:29

offshoring doesn't happen. Yeah, I could

59:31

see where they, you know, could think

59:34

that there's at least a personal

59:36

conflict, so to speak, but

59:38

>> 100%. And I mean, furthermore, to your

59:40

point, I mean, Amazon is an American

59:42

company is is based and headquarters in

59:45

America. It was founded in America and

59:48

even on that core principle that they

59:50

are not seeing it as a positive that one

59:53

of their own is doing something that is

59:55

a a public service because office does

59:58

not pay as much as a tech job. Uh your

60:00

life is under the microscope the the

60:02

more uh more sort of notoriety you get.

60:05

It is it's not inherently a pleasant

60:06

thing compared to a relatively speaking

60:10

cushy tech job. Uh, not to say your gig

60:12

was easy, but it's it I mean the

60:13

compensation is very good at L7 at

60:16

Amazon.

60:17

>> Um, it seems like it would just be in

60:19

their best interest as an American

60:21

company, but they just don't really seem

60:22

like an American company anymore. And

60:24

this is I mean this is widespread across

60:25

all of tech. You know, the best uh uh

60:28

witness that I've had to it is I was at

60:30

American Express as director of

60:31

engineering recently and I joined up.

60:34

I'm out here in Phoenix. So, we move up

60:35

to the north side of the the city to to

60:37

get closer to the uh the office

60:40

building, and I go on there for uh for

60:43

my first day, and I notice, you know,

60:46

I'm I'm one of the only white people

60:48

here. Like,

60:50

>> not to be racist, but it's like that

60:52

it's 80% Indian on this campus. And I

60:55

thought, you know, I have an open mind.

60:56

I I've seen this before in tech to a

60:58

certain degree, never to this degree.

61:00

And I was coming over from Defense Tech

61:01

where things staffing was much more

61:03

sane. And I think the company I came for

61:05

previously sponsored one H1B last year

61:08

um just one and uh it was a bit of a

61:11

culture shock to me and you know had a

61:14

great time working with a lot of those

61:15

guys at a bit on a personal level but I

61:18

I I really was shocked um when one of my

61:20

teams was cut from me. I I managed three

61:22

teams across our line and lending

61:24

products for the uh American Express

61:26

cards. One of my teams was cut from me.

61:28

I was told I would not have backfill

61:30

headcount for it and instead I would be

61:32

getting a team from India that I had

61:34

never worked with. I had never chosen I

61:35

had never vetted their technical

61:37

competency to work as my team. Uh just

61:40

just dictated to me no decision is

61:42

director of engineering just this is

61:44

decided on high. Uh and then of course

61:46

the management chain as well. Um we have

61:48

my uh my VP Indian National his boss

61:51

another VP Indian national um his boss

61:54

executive VP Indian national his boss

61:56

the chief information officer Indian

61:58

national um all on all on down the chain

62:01

so I I I I felt my days were numbered

62:03

there and I didn't have autonomy and I I

62:05

couldn't do paradoxically what was right

62:07

for an American and a company named

62:09

American Express. Um it's quite a sham

62:12

of a name at this point which uh you

62:14

know just to just to double tap what you

62:15

mentioned there with the the experience

62:16

from Amazon and sort of seeing that

62:18

staffed out over time um with with

62:21

foreign workers. Uh this is just

62:22

happening all across any any company

62:25

with a tech outfit or engineering outfit

62:27

right now to who knows what consequence

62:30

and as you're illustrating it's having

62:31

spillover effects into your colleges

62:34

which are feeding into this um your tax

62:36

money which is helping to subsidize

62:38

this. and it feels like we have no

62:41

control over it. So, what what will you

62:42

do is uh if if elected to Congress then

62:45

what what what will you do to change

62:46

this? I think um that that's where the

62:48

intrigue came from when I reached out to

62:50

you on Twitter. I'd been keeping up on

62:51

your Twitter. I looked at your

62:52

ballotedia

62:54

um you know started to skim your

62:55

platform and get a sense for your points

62:56

and I was really excited to see somebody

62:58

speaking up about this. I'm bummed that

62:59

I don't live in Texas and I don't live

63:01

in your district. You'd have my vote.

63:03

What do you intend to do about this?

63:05

>> You can move. Uh no. So, I I think the

63:09

first thing is education that the it's a

63:12

three-pronged conversation. You you

63:13

can't talk about any of this in silo

63:16

without you. All you're going to do is

63:19

uh

63:21

you're going to create another path of

63:22

least resistance and and that you know

63:24

momentum isn't going to go in the

63:25

direction you want it to go. It's going

63:27

to just shoot out that wrong door. So,

63:28

those three prongs are uh visa reform.

63:31

>> You've got to do so what are the three

63:33

things you have to address? you've got

63:34

to address visa reform or visas

63:36

offshoring and then uh potential AI

63:38

based job elimination. So starting at

63:41

the the first the the visa thing I

63:44

before Chip Roy had kicked out the pause

63:46

act I was trying to meme that the

63:48

reclaim act uh restoring employment and

63:51

citizenship laws through accountability

63:53

integr integrity and moratorum.

63:57

>> There's some simple things that that we

63:59

miss like let's go way back to simple

64:02

Walmart store manager days. Uh I need an

64:05

exit tracker. We don't even know who

64:07

exits the the country really. We we know

64:10

how many visas have been uh granted. We

64:12

know that someone, you know, gets their

64:14

H-1B. We assume that they're here. We

64:16

don't know if they're they're exited

64:19

permanently. Uh so even if you try to

64:21

quantify the problem of how many H-1B

64:23

visa holders are here currently

64:24

competing for jobs, you have a very hard

64:26

time doing that. I think it's evidenced

64:28

by Dick Durban and Chuck Grassley

64:30

sending letters to all these big tech

64:32

companies asking them, "Hey, how many

64:33

foreign workers do you have working for

64:35

you?" uh if they had good question.

64:38

>> What's that?

64:39

>> Don't ask that question.

64:41

>> Yeah. Yeah. Don't ask. Well, no one's

64:42

responded. Uh it was through in October

64:45

uh pre- layoffs. Anyway, don't ask that

64:48

question. But it shows the system's

64:50

broke. Uh as far as an analytics piece,

64:54

>> if you can't point to a KPI and measure

64:57

the system, the whole system is not

65:00

functioning as it should. Therefore, it

65:02

doesn't need to operate right now.

65:03

Right? like if we just go simply that

65:05

that piece uh but then I you know you've

65:08

got all the different issues with with

65:10

the student visas the work visas the

65:12

derivatives that how it impacts taxes I

65:16

would love to see and the way I wrote

65:17

out the reclaim act was it's a two-year

65:20

minimum moratorum

65:22

uh two years now uh that gives us a

65:25

little bit of time to understand what AI

65:27

may actually do in the next two years

65:30

each week AI tech is changing each month

65:32

it's changing more uh within two years

65:34

AI isn't going to look much like AI

65:37

today. I I don't think uh as far as how

65:39

it's being applied. I think people are

65:41

really now just starting to experiment

65:42

with application. Within two years there

65:44

could be some significant you know like

65:47

widespread jobs and uh I think that's

65:50

reasonable. So the two years gives that

65:53

and the two years would have to extend

65:55

unless the INA is rewritten.

65:57

>> The INA the immigration naturalization

65:59

act was the last major update in 1990.

66:02

uh back in 1990, I think they say 28% 25

66:06

or 28% of businesses had the internet

66:09

connected into their headquarters.

66:11

Not that every site was running it. Uh

66:13

you know, and I I asked a guy, my uh my

66:16

girlfriend's father, he he runs a steel

66:18

plant, and I asked him what internet

66:20

roll out was like in his day, and he

66:23

said, "Oh, yeah, we got it." and we

66:24

hired somebody to be our internet

66:26

manager and she was a contractor and she

66:28

had one computer in the building hooked

66:30

up to the internet and she managed the

66:31

internet. Uh that's the immigration

66:34

policy that was created in that era that

66:36

we're taking into this this AI era where

66:40

offshoring is is super feasible now

66:42

right uh data can you know where we're

66:46

connected globally you can find where

66:48

the cheapest flavor is you can arbitrage

66:50

and you can displace Americans so the

66:53

first one's the moratorium I don't even

66:55

want to get into my specifics on what I

66:57

think should happen in those new IA laws

66:59

but I think it's you create this

67:01

pressure cooker forcing

67:02

You know, like it's like uh you know, if

67:06

you worked in tech, you probably set a

67:07

calendar invite before you had something

67:09

done to hold yourself accountable to

67:11

that date.

67:12

>> Yes.

67:12

>> That that's the way I see this, right?

67:14

It's taking that business practice of

67:16

setting a date on something to to force

67:18

people to do the work.

67:20

>> Uh I think it's reasonable that Congress

67:22

could within two years, if both sides

67:23

came together, really nail down a system

67:26

that that works for everybody. Uh to the

67:28

the folks that take the opposite view of

67:30

me, I would say any system that allows

67:33

someone to live here 17 25 years uh

67:36

indentured, completely bound to their

67:39

employer uh to where they have to return

67:41

home if they're laid off, which is

67:43

happening in Maris is a completely

67:45

broken system. And I would say that we

67:46

fought, you know, wars over uh bound

67:49

labor in this country. Uh and we

67:51

rejected it wholeheartedly. But yet that

67:54

broken policy from 1990 has been morphed

67:56

into something that it's allowing that

67:59

and facilitating the hyper concentration

68:01

of growth. It's broken and everybody

68:03

should acknowledge that and and be

68:05

willing to try to fix it in two years.

68:07

Second piece is that those crazy

68:09

protectionist data laws. We need them

68:11

and if the work the work requires data

68:16

uh if you're doing call service, you

68:18

need customer transaction data. You need

68:20

inventory data. If you're doing

68:21

scheduling, you need, you know, company

68:23

headcount data or or if you're MX, you

68:26

need finan American financial

68:28

transaction data. If that data could not

68:30

leave the United States, the jobs can't

68:32

leave the United States either.

68:34

>> Uh,

68:35

>> interesting.

68:36

>> So, I would take a very uh like through

68:40

education, I would say you you've got to

68:42

bring these jobs back. This is the only

68:43

way to do it. It it's not even

68:45

necessarily about the protectionism as

68:47

far as data risk. It's about what goes

68:49

with the data risk is the job risk and

68:51

and we need those jobs.

68:54

I'd look at I'd go so far into looking

68:56

at tax code changes. But I think that

68:58

you could really just kill the global

69:01

supply or global support center thing

69:04

that's happening in India. All those

69:05

companies building out their their

69:06

Indian hubs with protectionist data and

69:09

IP laws. Uh third piece with AI,

69:14

you you can pick one of two angles,

69:16

right? You can say either AI is being

69:18

overblown

69:20

and it's not going to expand the way

69:22

that that we think it is or that people

69:24

say it is or you could say it's going to

69:26

be massively disruptive.

69:29

If it's the first cycle where we say

69:31

it's not going to be as big of a deal,

69:33

then then you have to assume that

69:35

companies that have made significant

69:37

investments in into this technology are

69:39

going to still have to find a way to

69:41

show ROI to get more investment to

69:43

continue their build out to prove their

69:45

thesis. If AI is not the bee's knees,

69:48

the only way you show efficiency is

69:50

through mass layoffs and then attribute

69:51

it to AI. It doesn't have to be AI, but

69:54

you can drive those mass layoffs, say AI

69:57

did it, you demonstrated value, you

69:59

attract more capital, you reinvest that

70:00

capital, you, you know, and the cycle

70:02

rolls. That's damaging to Americans.

70:05

Now, if it's the other end where AI is

70:07

going to be the bee's knees and the

70:08

hyperscalers end up winning everything

70:10

that the hyper concentration of wealth

70:12

is just going to accelerate and we've

70:14

got to be looking at things like taxing

70:16

compute potentially uh because you're

70:20

not going to have work anymore and if uh

70:23

work's going to change so fast I don't

70:25

think the manufacturing piece is going

70:26

to pick up as quickly as it would need

70:28

to to absorb you know the white collar

70:30

decimation

70:31

>> uh UBI becomes something that we may

70:33

have to consider. I I don't like even

70:36

saying that because I believe in the

70:37

dignity of work. Like work for me has

70:39

been who I am, what I am. I saw my dad,

70:42

he was he was a preacher, you know, it

70:44

wasn't his job. He was Reverend Plum. Uh

70:47

it is your source of dignity,

70:49

>> at least I think for most people. So I I

70:51

don't

70:51

>> I don't want to sell UBI, but like if we

70:54

get to the point where corporations

70:56

kill, you know, a significant amount of

70:58

jobs,

71:00

uh someone's gonna have to pay for it.

71:01

And maybe it's through tax and compute.

71:03

So, I would uh drive those three things

71:06

right off the bat.

71:07

>> The fact that you are open-minded enough

71:09

to even discuss the possibility of UBI,

71:14

someone in your position running against

71:15

Dan Krenshaw, I think that uh speaks

71:18

volume to how pragmatic you are and how

71:21

you're approaching this as a uh a true

71:23

first principles problem solver. Um

71:25

Nick, if people want to get involved in

71:27

the campaign, how do they donate? How do

71:28

they find out more about your events,

71:30

your platform? Where do they go for all

71:31

of that? And we'll post this in the

71:33

description as well.

71:34

>> Yeah. Uh my website inleplum, the letter

71:37

inleplum.com,

71:40

uh has my platform. It's got a donate

71:42

link. It's got uh if you want to

71:44

volunteer, there's you can send me a

71:46

message. You can sign up. Uh and and I I

71:48

check all of that regularly. Uh X is

71:51

probably the best way to see any of my

71:53

my recent updates. Uh it's plumnick plum

71:56

bick. Uh, and I I'm probably on X more

72:00

than I need to be, but uh, you always

72:02

catch my unfiltered thoughts there.

72:04

>> Sounds good. Nick, thank you so much for

72:06

coming on the show. We'll post all of

72:07

those links at the top of the

72:09

description so people can go down and,

72:10

uh, donate, get involved, volunteer, and

72:13

catch up with you on X. Thank you so

72:15

much for your time today.

72:16

>> Appreciate you. Thank you.

Interactive Summary

Nick Lee Plum, a former Amazon L7 leader and military veteran, shares his perspective on the recent mass layoffs in the tech industry and his subsequent run for Congress. The conversation delves into his background—from Walmart store manager to the head of AI enablement at Amazon—and his critiques of how big tech companies use visa arbitrage and offshoring to replace American labor. Plum outlines a legislative vision focused on visa reform, data protectionism, and preparing for the societal disruptions of AI to preserve the dignity of work for the middle class.

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