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Target - The Rise and Fall?

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Target - The Rise and Fall?

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0:00

[Music]

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Target has been a major US retailer

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going back to the 1960s. That first

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location in Roseville, Minnesota was

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opened by a company called Dayton that

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was already a wellestablished owner of

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higher-end department stores. But that

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lowerpric discount concept combined with

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the unique marketing proved to be so

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successful over the following decades

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that it slowly became their main focus.

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In the early 2000s, they renamed the

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company Target Corporation shortly

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before opening their 1,000th location.

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Today, it is ranked among the top 10

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retailers in the country with over $100

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billion in sales coming from almost

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2,000 locations that are spread across

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every US state. Clearly, it is still a

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massive company that continues to have

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an impact on many of our lives. However,

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looking back on over 60 years of

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history, I would say that this past

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decade has been the most eventful and

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probably the most concerning. After

0:58

reaching its peak valuation in 2021,

1:01

shares of Target stock have lost over

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65% of their value, representing almost

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$90 billion and showing that investors

1:09

have lost a lot of confidence. Keep in

1:12

mind that this is during a period where

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most of the stock market has been

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rising. their biggest rival. Walmart,

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for example, has just about doubled in

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value over that time. So far in 2025,

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Target has been among the 20 worst

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performing stocks in the S&P 500, losing

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over a third of its value since the year

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started. Part of this stems from the

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fact that sales have been mostly

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unchanged over the past few years. In

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fact, 2023 marked their first comparable

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sales decline compared to the previous

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year, going all the way back to 2016.

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Most recently, they announced that they

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would be laying off 1,800 corporate

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employees, representing 8% of their

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corporate workforce. I can continue on

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showing signs of struggle, including

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their CEO of over a decade resigning and

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their incoming CEO recognizing that they

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are not realizing their full potential.

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But I think most people are in agreement

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that Target is in a bit of a panic,

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maybe for the first time ever. So, I

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think it would be interesting to take a

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closer look at what has been happening

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by outlining what I believe to be four

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of the biggest factors behind their

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recent struggles. Starting off with

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leadership and I realized that the

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success or failure of almost any company

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could be traced back to the people in

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charge of it. But this has been kind of

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a unique situation. In 2013, Target was

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having a lot of issues, including rising

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competition from online retailers, a

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failing expansion effort into Canada,

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and a massive data breach. right at the

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holiday season that leaked the credit

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card information of 40 million

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customers. All of that sparked a

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leadership change where Brian Cornell

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was hired as the company's new CEO. And

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for a while, he was receiving a lot of

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praise. The center of his plan was to

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invest billions of dollars into

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remodeling locations, starting private

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labels, and building an inventory system

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where the stores themselves would

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essentially function as warehouses to

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fulfill online orders. It was a

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controversial plan that reinforced their

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commitment to physical locations and it

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quickly started paying off. Just every

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year it seemed like something massive

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was happening. In 2018, the opening of

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their new location in Vermont meant that

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they were officially operating in all 50

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states. In 2019, CNN named him business

3:23

CEO of the year. In 2020, Target was

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actually helped by the pandemic,

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particularly from people buying items

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for their home since they were spending

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so much time there. In 2021, the company

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surpassed $100 billion in sales for the

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first time ever, the same year as their

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peak stock market valuation. That

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partially motivated me to make a video

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about how successful they were. So, I

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recommend that video if you want to hear

3:47

more about the positives from before

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these recent struggles. In 2022, Target

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even ended their policy, saying that

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their CEO had to retire at 65 years old

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so that 63-year-old Brian Cornell could

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sign a three-year extension to his

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contract. Well, obviously, those have

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not been the best 3 years, considering

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some of those strategies have backfired

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along with other questionable decisions

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that I will talk about more as I go

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through the list. But many people have

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expressed the opinion that he should be

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replaced with someone from outside the

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company, which I think makes enough

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sense. Somebody with fresh ideas that

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was not involved in all the recent

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decisions that brought them into this

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panic. Well, his replacement was

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announced to be Michael Fidelki, who has

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served as the chief operating officer,

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chief financial officer, and actually

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started as an intern with the company

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over 20 years ago. Pretty much somebody

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that could not be less from outside the

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company. The stock price fell the day of

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the announcement, reflecting the fact

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that investors do not have much faith

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that he can reverse these trends. And to

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be clear, I'm not saying that the

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company is doomed with him in charge.

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Only time will tell. But there's been a

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lot of doubt surrounding Target's

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leadership lately. Next up on my list is

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going to be discretionary products,

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meaning non-essential items that people

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are more likely to buy when they have

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more money to spend. Well, over the past

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few years, you probably see where this

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is going. Economic factors like

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inflation and interest rates have led to

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lower discretionary spending, which has

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been an issue for stores like Target

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that continue to rely pretty heavily on

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it. Walmart opened their first Super

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Center in 1988 that included an expanded

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grocery section. And 7 years later,

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Target followed their lead when they

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opened their first Super Target. Over

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the past 30 years, Target has slowly

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built up their grocery sales to account

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for almost a quarter of their business.

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But Walmart has been way more aggressive

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with it, currently accounting for about

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60% of their business. Since people tend

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to continue buying groceries even when

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money is tight, you can understand how

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Target has been comparatively more

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affected by inflation. I also want to

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mention that recent tariffs have been a

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similar factor complicating things

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considering Target typically imports a

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higher percentage of their merchandise

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from foreign countries compared to

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Walmarts. And a lot of that difference

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is attributed to the fact that groceries

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tend to be sourced domestically. So to

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summarize here, target customers spend a

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lot of money at the store that they do

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not need to be spending, and that has

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proved to be an issue in the current

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economy. Next up on the list would be

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DEI initiatives, which stands for

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diversity, equity, and inclusion. Right

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away, I want to recognize that this can

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be an extremely touchy subject, so I'm

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going to try to be sensitive without

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going into too many details here. In

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2020, George Floyd was murdered in

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Minneapolis, which happens to be the

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location of Target's headquarters. Brian

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Cornell said that the event motivated

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him to start these DEI initiatives

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because it could have been one of his

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Target team members. And these were

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along the lines of setting hiring goals

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for minority employees and carrying more

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products for minority owned businesses,

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including a promise to spend more than

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$2 billion on blackowned businesses by

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2025. Well, in early 2025, Target

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announced that they would be ending most

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of these initiatives. It was only a few

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days after Donald Trump was sworn in as

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president and very likely a response to

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his policies against similar programs.

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But then Target was met with massive

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backlash for their decision, including

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an organized boycott that is still

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ongoing. Target has recognized that the

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decision has hurt their sales and even

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two of the daughters of the co-founder

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of the company have come out against the

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decision saying that they were shocked

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and dismayed by it. I want to be clear

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that other major companies including

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Walmart have ended similar initiatives

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without receiving nearly as much

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backlash. And I would guess that smaller

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response is likely because Target has a

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much more left-leaning customer base and

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seem to be more vocal and passionate

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about these efforts in the first place.

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I also want to mention that there was

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some controversy back in 2023 concerning

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the LGBTQ themed merchandise that they

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were selling during Pride Month. It was

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controversial to begin with considering

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there were concerns about employee

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safety partially fueled by this false

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rumor going around on social media that

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they were marketing these bathing suits

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designed for transgender people toward

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children. Ultimately, they got rid of

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most of these displays. And as you can

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imagine, that upset a lot of people.

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Again, these are sensitive and divisive

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issues that they might be better off

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avoiding altogether, especially if they

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are not going to take a clear stance on

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them. To me, anyway, it feels like they

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are trying to make everybody happy, but

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then upsetting everyone in the process.

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For my final reason behind their recent

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troubles, I'm going to be a little more

8:23

general and group together a few

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concerns by talking about the customer

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experience, which is a little surprising

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to me. For as long as I can remember,

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Target has always had such a great

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reputation for being a fun place to shop

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and discover stuff. I mean, people

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affectionately refer to it as Tar

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because it can feel kind of fancy for a

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discount store, but lately people have

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been questioning if it still lives up to

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that French sounding pronunciation. Of

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course, it is all a matter of opinion.

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So, please let me know if you have

8:53

noticed any differences in your shopping

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experiences lately, but just to mention

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a few of the more common concerns. Some

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people have complained about the

9:00

merchandise not being as trendy or

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attractive as it used to be, possibly

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due to a greater focus on private label

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brands and some inventory issues

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following the pandemic when people

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shifted their spending habits. Some of

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the recent attempts to address this

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issue include partnerships with Kate

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Spade and Champion, both of which seem

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to be attracting customers. But then

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something that could potentially make

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the situation worse would be their

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partnership with Ulta ending in August

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of 2026. Those two started working

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together to establish these tiny Ulta

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stores within Target stores, similar to

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what Kohl's has been doing with Sephora

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during their peak year in 2021 and have

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attracted a lot of customers into the

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store from it. But they have officially

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announced that they will not be renewing

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their contract. So that could

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potentially hurt sales moving forward.

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Other common complaints include messy

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stores or even unpleasant employees.

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Both of which could be attributed to

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that plan where the stores started

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functioning as fulfillment hubs for the

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online orders. Today 96% of orders are

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filled at the stores instead of

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warehouses as opposed to Walmart where

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it is more like half and half. So you

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know Target employees are too busy

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filling orders instead of stocking

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shelves, helping the customers or

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keeping the stores clean. However,

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lately they have been experimenting and

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trying to figure out which stores are

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better built to fill these online orders

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with the goal of elevating the guest

10:19

experience. So, if all goes according to

10:22

plan, they will be able to fill these

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orders without sacrificing cleanliness

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or availability within the stores. At

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the very least, it seems like they are

10:31

aware of these customer complaints and

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are taking steps to address them. Let me

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know in the comments what do you think

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about Target and how has your opinion

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changed over the past five or even 10

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years? And maybe more importantly, what

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do you see for the future? With the new

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CEO and some of the recent changes, it

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feels like an important time for them

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where things can either start to make a

10:51

recovery or continue to fall beyond

10:53

repair. I think the core of the issue

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here is that Target is not as well-liked

10:57

as it used to be and is giving customers

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more reason to switch over to one of the

11:01

competitors. So, I guess I should ask,

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what do they need to do to fix their

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reputation and start that recovery? And

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finally, do you agree with my reasons

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behind their struggles, or do you think

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something should be added or subtracted

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from the list? And any other thoughts

11:16

you have about Target, leave them in the

11:18

comments. I'd like to hear what you have

11:21

to say. Thank you for watching.

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[Music]

Interactive Summary

Target, a major US retailer since the 1960s, evolved from a discount concept into one of the top 10 retailers nationwide. However, the past decade has been challenging, marked by a significant drop in stock value (over 65% since 2021), stagnant sales, and corporate layoffs. The video identifies four primary factors contributing to these struggles: questionable leadership decisions, particularly regarding the internal CEO succession; over-reliance on discretionary products, making it vulnerable to economic downturns and tariffs compared to competitors like Walmart with larger grocery sales; controversies surrounding the reversal of DEI initiatives and LGBTQ+ merchandise, leading to boycotts and divided customer sentiment; and a decline in customer experience due to less trendy merchandise, messy stores, and strained employee interactions, partly stemming from stores functioning as online order fulfillment hubs. Target is now at a critical point, needing to address these issues to recover its reputation and market position.

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