HomeVideos

How Cops Use Psychology To Make You Talk

Now Playing

How Cops Use Psychology To Make You Talk

Transcript

1027 segments

0:00

Hey all, today we're going to be

0:01

analyzing the communication in police

0:03

interrogation techniques. I'm Dr. Allo

0:05

Kenosha, a Harvard-trained psychiatrist,

0:07

and I'll be breaking down which

0:09

communication techniques work, which

0:11

ones don't, and how they work. So, let's

0:14

dive in.

0:15

>> Well, this video is incredibly

0:16

disturbing to watch. The man being

0:18

interrogated is Thomas Perez Jr. He

0:21

reported his father missing. Fontana

0:23

police accused Thomas of killing his

0:25

dad.

0:26

>> It was August of 2018. Fontana police

0:28

were convinced Perez's father had been

0:30

murdered. They thought Perez appeared

0:32

suspicious.

0:33

>> It's really concerning to me that he

0:35

hasn't been back yet.

0:36

>> They asked Perez to come to the station,

0:38

and that's where they turned a missing

0:39

person case into a 17-hour

0:42

interrogation.

0:43

>> You murdered your dad.

0:44

>> No, I didn't.

0:45

>> Yes, you did.

0:45

>> Yeah, so what's what's kind of scary

0:47

about this? There's a couple of like

0:48

psychological principles here. So,

0:50

what's scary about this from a legal

0:52

perspective is they can, you know, ask

0:53

him in a 17-hour interrogation. They can

0:57

ask him, "Did you murder your dad?" like

0:58

500 times, and he can say no 500 times.

1:02

And then, the 501st time they ask him,

1:04

he says yes, and like that's what gets

1:07

cited at trial. That's scary thing

1:08

number one. Second thing is I think

1:10

people often times underestimate,

1:13

grossly underestimate, what

1:14

psychological pressure does to you. So,

1:16

with like a 17-hour interrogation, your

1:19

brain is going to be so fatigued, right?

1:22

You're going to be so emotionally raw,

1:24

like all of your psychological defense

1:26

mechanisms that are healthy won't be

1:28

working. And psychological defense

1:29

mechanism doesn't mean like you're

1:31

you're like a master manipulator. This

1:33

just means that at that point, you know,

1:35

you're going to feel so raw, you're

1:37

going to feel so terrible, like you're

1:38

you're kind of trying trying to make

1:39

people happy. You're trying to just end

1:42

these sorts of things, and then you can

1:43

say all all kinds of stuff. One thing

1:45

that I think is a a really good example

1:47

of this is they did a lot of interesting

1:50

psychological studies, I think after

1:53

World War II, on some of the behavior of

1:55

like Nazis. So, after World War II

1:58

during some of these these criminal

2:00

trials on the Nazis, people started

2:01

designing psychological experiments to

2:04

see how hard you could push people

2:06

before they start complying. And there's

2:08

a really awesome experiment where they

2:10

set this this experiment up where

2:12

basically you had a subject and the

2:14

subject is in one room with a button.

2:16

And on and they have a microphone and

2:18

they can speak to somebody else that's

2:20

on the other side of the wall. And

2:22

there's a guy with a clipboard who's

2:24

like wearing a lab coat and a clipboard

2:26

and he says, "Okay, you've got a button

2:28

and every time you hit the button it's

2:30

going to administer a shock to the

2:32

person on the other side of the wall."

2:34

And so basically like they they set the

2:36

the shock setting to one and and the guy

2:38

with the lab coat instructs the person

2:40

to like hit the button. And the guy hits

2:41

the button. And then someone on the

2:43

other side is like, "Ow." And then the

2:44

guy with the lab coat turns it up to two

2:46

and they're like, "Hit the button." And

2:48

the guy like [clears throat] hits the

2:48

button again. So, he's like, "Ow." And

2:50

so they slowly start turning up the size

2:53

of the electrical shock. It's not a real

2:55

shock. There's really no one there.

2:56

They're acting. But what's really scary

2:57

is at some point the person on the other

3:00

side of the wall starts pleading with

3:02

the

3:03

the subject who's hitting the button.

3:05

They tell him, "I have a heart

3:06

condition. My heart doesn't feel good. I

3:08

think this electrical shock is like

3:09

causing me like heart problems." Like

3:11

and they're begging them to stop. And

3:13

the really scary thing is the person

3:15

with the lab coat like turns it up to

3:17

eight and he's like, "Hit the button.

3:18

Don't worry about what he's saying. Just

3:20

hit the button. Your job is to hit the

3:21

button." And what's scary about this

3:23

experiment is how compliant people are

3:26

to like figures of authority. And very

3:29

few people, if I remember correctly,

3:30

very few people actually like got up or

3:32

refused. Most people did what they were

3:34

instructed to do because the dude with

3:36

the lab coat is like, "This is part of

3:37

the experiment. We need to get all the

3:39

way to 10. Don't worry about it. Just do

3:41

what you're told." People who are under

3:42

a lot of authoritative pressure will do

3:45

all kinds of things to make the person

3:47

in power happy.

3:48

>> He just told you we found your dead dad

3:50

and you don't give

3:52

>> They even brought in Perez's best friend

3:54

to try and get a confession.

3:55

>> Dude,

3:57

they got you on murder, dude.

4:00

They got you on murder.

4:02

>> Impossible.

4:04

>> When that didn't work, detectives

4:05

brought in Perez's dog.

4:07

>> You killed him.

4:09

And he's dead.

4:11

And your dog

4:12

is sitting here looking at you, knowing

4:15

that you

4:16

killed your dad.

4:18

Did you stab him?

4:20

>> I didn't think that I did.

4:22

>> Right, so at this point, like your brain

4:24

is not functioning correctly. I'm just

4:26

curious, you know, you know, if people

4:28

told you something was true, and tons of

4:30

people came, people that you trusted,

4:32

and you just heard over and over and

4:34

over and over and over again, right?

4:35

They're basically gaslighting here.

4:37

That's what this is. Right, at what

4:38

point do you crack? At what point do you

4:40

start doubting what you think? And as

4:43

you get physically fatigued, as you get

4:45

mentally exhausted, do you start to

4:47

question your own thoughts?

4:49

>> Where would you stab him?

4:51

>> Might have been the belly.

4:52

>> They learned that Tom's father was alive

4:55

and well and was at LAX Airport ready to

4:59

take a flight to go visit his sister.

5:01

>> Steering filed a civil rights lawsuit in

5:03

federal court against the city of

5:05

Fontana, and the suit was settled for

5:08

nearly $900,000.

5:10

>> And one of the really interesting things

5:11

as a psychiatrist, one of the key things

5:13

they teach us is like the value of

5:15

silence. So, if you want someone to

5:18

start speaking, if you want to make

5:19

someone uncomfortable, just be quiet.

5:21

Okay, so this guy is

5:23

>> So, I get it, right?

5:25

>> arms crossed,

5:26

right? So, he's he's he's nodding along,

5:29

right? So, he's he's trying to signal to

5:30

this guy, hey, like I do get that you

5:33

get me, but his body language doesn't

5:35

really mirror that.

5:36

>> Whatever did happen in the apartment

5:38

between you and Michelle

5:40

that's resulted in her now disappearing.

5:43

We'll use that word for lack of a better

5:45

term, all right?

5:46

>> Um, it's my impression

5:49

that

5:50

what that was about, what that argument

5:52

was about, what that confrontation was

5:54

about last weekend, it wasn't about you

5:58

wanting to hurt Michelle. It was about

6:00

your love for Caden.

6:03

And it was about your burden

6:05

>> Right. Yeah, I'm

6:06

>> about protecting

6:08

Caden.

6:08

>> So, what I think is actually going on

6:10

here is I don't know, I mean, I don't

6:12

know what happened here, whether this

6:13

guy is guilty or not. See, when people

6:15

do things like this, often times what

6:17

the mind does is develops a narrative

6:21

that is what we call ego-syntonic. So,

6:23

ego-syntonic means jives with my idea of

6:27

who I am. So, it's not even clear to me

6:30

that this guy, before the detective

6:32

shares the story, really believes he was

6:35

trying to protect Caden. Maybe in that

6:37

moment he was just angry and lost

6:38

control. He didn't have this conscious,

6:41

like, "Oh my god, like, I have to do

6:42

this to protect the person I love, even

6:44

if it means doing something bad." Right?

6:46

These morally framed choices that we see

6:48

in movies are not how real life is. But

6:51

now the detective is offering him a

6:53

hypothesis,

6:55

which feels good, fits well with this

6:58

dude. Right? You're doing it for love,

7:00

not out of anger.

7:01

>> protecting

7:03

Caden.

7:03

>> All right, cuz he wasn't being taken

7:05

care of.

7:05

>> Exactly.

7:07

>> The detective has skillfully employed a

7:09

psychological technique known as the

7:11

good choice, bad choice method.

7:13

This method presents Mark with only two

7:15

options, forcing him to make a decision.

7:18

On one hand, there is a good choice, his

7:20

unwavering love for his son, Caden.

7:23

>> I don't know if this really jives.

7:24

>> hand, there is the bad choice, harboring

7:27

ill intentions towards Michelle.

7:29

>> So, the issue here is you don't have to

7:30

accept that frame. Right? So, this is

7:32

like really important. If you guys want

7:34

to learn manipulation resistance 101,

7:37

the best thing to do if someone is

7:39

boxing you into a yes or no choice,

7:41

don't accept the frame. It doesn't have

7:43

to be either or. You don't have to

7:45

accept if this is good or this is bad.

7:46

This is manipulation 101. So, it is a

7:48

psychological technique where you're

7:50

like, it was this or this. No, it

7:52

doesn't have to be either of those

7:53

things. I think the best person at doing

7:54

this is Jordan Peterson.

7:56

>> So, people say to me,

7:58

"What do you Do you believe in God?"

8:01

And I think, okay, there's a couple of

8:02

mysteries in that question.

8:04

>> Sorry, I suppose I'll make myself clear

8:05

here. I'm only asking for a yes or no.

8:07

>> Mark is inclined to favor and gravitate

8:09

towards one narrative, typically the one

8:12

that paints it in the most innocent

8:14

light.

8:14

>> It's not even about it innocent. It's

8:16

about good. It's we all want to think of

8:18

ourselves as good people.

8:20

>> telling you I could not

8:22

I'm listening to your story, man, and I

8:24

almost want to cry for you.

8:26

>> Empathic connection?

8:27

>> I I I just can't imagine

8:30

the stress and

8:31

the pressure put on you because of the

8:34

love you have for Cayden when you watch

8:36

this woman

8:38

continually berate him and treat him so

8:41

terribly, cuz she's doing the same thing

8:44

to you that she's doing to the

8:45

three-year-old, and you're an adult.

8:48

>> Mark is now in a situation where he

8:49

feels cornered.

8:51

>> He feels cornered? What?

8:53

He doesn't feel cornered.

8:55

This is not defensiveness.

8:57

>> He has two choices.

8:59

>> No, he doesn't.

8:59

>> stop talking and ask for a lawyer.

9:02

>> He's not cornered, he's connected.

9:04

>> She did not walk out of that apartment.

9:06

We both know it.

9:08

We both know the circumstances under

9:10

which

9:11

whatever did happen.

9:13

>> Now, this is interesting. So, so he he's

9:16

he's like pivoting away from rapport

9:19

to like, okay, bro, now that we're

9:21

together, like let's let's do real talk,

9:23

bro. Let's confront this negativity

9:26

together. This doesn't feel cornered at

9:28

all. This feels the exact opposite. This

9:30

feels open to me.

9:31

>> So, I want you to be honest with me and

9:33

tell me what happened.

9:40

>> She got up

9:42

and um

9:44

I got up

9:46

and um

9:49

she's getting dressed.

9:53

And she's finishing up.

9:57

And she's still yelling and Kayden's

9:59

hiding. I grabbed her and I broke her

10:01

neck.

10:03

Told me I was a sorry

10:05

and that I would she was going to

10:06

control me the rest of my life and I

10:08

grabbed her by her neck and she and and

10:10

just went threw her on the bed and she

10:13

just went

10:13

>> This isn't being cornered.

10:15

This is opening up. It's the exact

10:17

opposite.

10:20

That was it.

10:21

I mean, I sat there and held it and

10:23

So, this is important, too. Look at his

10:25

affect, right? Now, he's talking about

10:26

murdering someone.

10:28

And his response is, "Okay."

10:30

Now that he's talking, let's not

10:31

interrupt him.

10:32

Okay. So, now he's feeling remorse. Um

10:37

Give me the death penalty. That's fine.

10:38

Now he's ask- This is not cornered. You

10:40

guys get this?

10:42

This is guilt.

10:45

This is warmth. This is not cornered.

10:49

Now he's being supportive.

10:51

I mean, manipulation I think makes sense

10:53

to me here because I think that it's not

10:55

clear to me whether the police officer

10:58

is being inauthentic. But, this is what

11:00

we do in psychiatry, right? Like we try

11:02

to authentically connect with people.

11:04

The only thing that really strikes me as

11:06

manipulative here is we try to connect

11:08

with people in order to help them. And

11:10

I've worked with people who are I mean,

11:11

I've worked in a jail. I've worked with

11:13

people who are murderers, you know, like

11:15

literally like convicted. And so, we we

11:16

authentically connect with them and I

11:18

think this is an example of a guy who I

11:20

mean, we don't really know what

11:21

happened. We don't really know what's in

11:22

his mind, but like it sounds like he did

11:25

something that he genuinely regrets. And

11:27

the officer just created space for him

11:29

to share that because I mean, he's even

11:32

saying like he feels really guilty,

11:33

right? That's not manipulation. I mean,

11:35

I guess it's manipulation if you're

11:37

planning on using this authenticity to

11:40

like throw the book at him. But I mean,

11:42

this this felt like a really solid

11:44

interview with someone who made a

11:46

mistake and then feels guilty about it

11:48

and really did do something wrong and

11:50

recognizes what they did was really bad.

11:52

But maybe the reason that I see it that

11:54

way is is why I'm a psychiatrist instead

11:56

of a cop. Y'all, if y'all want to learn

11:58

a little bit more, by all means watch

12:00

another YouTube video. If you guys are

12:02

actually interested in finding the

12:04

practical tools to change on your own,

12:07

that's where memberships comes in. And

12:09

if y'all are interested in getting some

12:11

help or achieving a particular milestone

12:14

4 weeks, 8 weeks, or 12 weeks [music]

12:16

from now, check out coaching.

12:19

So, if y'all are interested, check out

12:20

the link in the description below.

12:25

When someone is cornered, they get

12:26

defensive. So, like when someone is

12:28

cornered, right? Like they're getting

12:29

attacked on all sides and they're

12:31

retreating. So, when someone's cornered,

12:34

they're not going to open up. This is

12:35

actually the exact opposite. The police

12:38

officer is giving him a lot of space to

12:41

step out of the corner and offer his

12:44

feelings. Yeah, this was happening and

12:47

and like I did feel bad and I was trying

12:49

to protect Caden and this is what

12:50

happened. He's actually noticed that

12:52

that the the the subject of the

12:54

interrogation here is not trying to

12:56

defend himself. He's actually looking

12:58

for absolution. Absolution means opening

13:01

up, not closing down.

13:03

>> Hey, there.

13:05

How are you?

13:06

>> Good.

13:07

>> I'm Sergeant Leatherman. It's good to

13:09

meet you. How are you today? I guess you

13:11

had better days.

13:12

>> Yeah, sure.

13:14

>> Yeah, sure.

13:15

>> She does a good job of mirroring, too.

13:16

He's like, yeah, sure. Right? So, so he

13:18

opens up and she's like, you've had

13:20

better days, right? And then he's like,

13:21

yeah, sure. And then she's like, yeah,

13:23

sure.

13:23

>> Have some food. What would you like to

13:25

eat?

13:25

>> Something that I can eat.

13:27

>> Like what? Like a sandwich?

13:28

>> This is huge. So, one of the key thing

13:30

first things I I learned working in the

13:31

emergency department is even when

13:33

working with people who are psychotic,

13:35

high on cocaine, high on K2, want to

13:37

kill me, offering them food is like such

13:39

a primal basic human thing that really

13:43

like works wonders at calming people

13:45

down and building rapport. Feed people

13:48

that you care about. It's a great sign

13:51

of caring and feed people that you want

13:53

to build a relationship with.

13:54

>> Good to meet you. Rough day, huh? Want a

13:56

sandwich? Need the restroom? It looks

13:59

polite, humane, even, but it's not

14:01

casual, it's strategic. What you didn't

14:04

see is that this man was left alone in

14:06

that room for 30 minutes before Sergeant

14:08

Terpstra walked in. Think about that.

14:10

Nothing but your thoughts, no phone to

14:13

distract you, nothing on the walls.

14:15

>> Yeah, this is where if you guys want to

14:17

prepare yourselves

14:18

if you guys want to prepare yourselves,

14:20

what you'll need to do is check out our

14:21

staring at a wall for an hour exercise.

14:23

There's a really good video that Kabir

14:25

actually uploaded of a time lapse of him

14:27

doing it. It's really funny.

14:28

>> Your mind starts racing and then relief

14:31

walks in. Calm voice, soft tone, even a

14:34

handshake. Your nervous system begins to

14:36

shift. You now associate with the

14:38

sergeant comfort, but that's not

14:40

kindness, that's conditioning. Watch

14:43

what she does next.

14:44

>> And I appreciate how pleasant you've

14:47

been and you know,

14:48

>> [snorts]

14:49

>> it makes it a lot nicer for me.

14:52

>> Is he crying?

14:53

>> have to come and talk to somebody and

14:54

they're not um

14:56

a beast about it, you know.

14:58

>> More conditioning. She says, "When you

15:00

cooperate, this stays comfortable. When

15:02

you engage, I approve. You want this

15:05

interaction to avoid conflict and to

15:07

stay positive." But that is exactly what

15:10

the cop

15:10

>> So, this is where I get a bit confused.

15:12

I think there's like a bit too much

15:14

extrapolation here. So, demonstrating

15:17

kindness is on some level like

15:19

behavioral conditioning. I don't know

15:21

that I quite get the stick that this guy

15:23

is talking about here. That that like

15:24

things are about to turn. I think she's

15:26

just expressing appreciation. It's

15:27

absolutely a rapport building, but I

15:29

just call it expressing appreciation.

15:31

>> They don't want you guarded. They

15:32

certainly don't want you silent. And

15:34

they never want you asking for a lawyer.

15:36

But they do want you to be comfortable

15:38

because comfortable people talk.

15:39

Suddenly you feel like you have to fill

15:41

the silence. You start clarifying things

15:43

they didn't ask you to clarify. From

15:45

here they only tighten the noose.

15:47

>> But even if you resist all of these

15:49

tricks, you'd be amazed at how effective

15:51

it is when cops start dripping evidence

15:53

on you and demanding something back. For

15:56

hours Sergeant Terpstra slowly reveals

15:59

evidence. Just pieces. A hat, gloves,

16:03

fingerprints.

16:05

>> This is a ball cap.

16:07

>> Mhm.

16:08

>> Have you ever seen that before?

16:11

>> Maybe.

16:12

>> Tell me about it.

16:13

>> I don't know.

16:14

>> I mean, do you own that hat?

16:16

>> It's a ball cap.

16:17

>> Yeah, it is a ball cap.

16:19

>> What's really interesting about this is

16:20

how unsatisfied she is with his answers.

16:22

Man, this feels like how to resist

16:24

manipulation 101. Number one way that

16:27

people manipulate you is by asking you

16:29

questions over and over and over again

16:32

that you have already answered. Do you

16:34

want to go on a date? No.

16:36

Why not?

16:37

No is a complete answer. I don't know is

16:40

a complete answer. You don't need to say

16:42

anything else after that, right? And if

16:44

people are manipulating you, what

16:46

they'll do is they'll keep asking

16:47

questions until they find a [ __ ] in the

16:50

armor and then they'll widen the crack.

16:52

So he's already said, I don't know. He

16:54

doesn't have to defend himself. He

16:55

doesn't have to provide her with an

16:57

explanation.

16:58

>> thing she can anchor on camera and look

17:00

back and say, "Look, that's the look of

17:02

a guilty man." Because think about it,

17:03

if she just dropped all the evidence on

17:05

the table at one time and he reacted,

17:07

she wouldn't know what he was reacting

17:09

to and what he was flinching about.

17:11

>> Let's understand conditioning, okay? So

17:13

conditioning is something that is a

17:15

behavioral thing that is done over time.

17:18

Conditioning is is things like you know,

17:20

like Pavlov's dogs is the classical

17:22

conditioning argument where over a long

17:24

period of time, we are training a dog to

17:28

when the bell rings, the dog starts to

17:30

salivate. So, conditioning is is

17:32

actually about learning and

17:33

reinforcement. Usually does not happen

17:36

over a very short window of time. It's

17:38

something that happens over a longer

17:39

window of time. And this is kind of a

17:41

random joke, but one of my mentors is a

17:43

very skilled psychiatrist once told me

17:46

that psychoanalysis is something that

17:49

very intelligent psychiatrists developed

17:52

to help people who with really boring

17:55

problems. So, boring stuff is not

17:57

exciting to think about. So, we develop

18:00

all these complex theories. The simple

18:02

thing that I see in all of these clips

18:04

is wearing people down, wearing people

18:06

down, wearing people down. This isn't

18:08

conditioning, this is exhaustion. I want

18:11

you guys to think about the worst

18:13

layover that you've ever had where

18:15

you're sitting at the airport and then

18:17

the plane gets delayed 2 hours and then

18:19

it gets delayed 4 hours and then it gets

18:20

delayed 8 hours and then you're like

18:23

you're you board the plane and then you

18:24

get off the plane. Think about your

18:26

mental state. How fried you would be.

18:28

And remember, their goal here their this

18:30

this other interrogation that we saw

18:31

lasted 17 hours. Can you imagine being

18:33

hammered for 17 hours? How would your

18:35

mind be functioning? This isn't

18:37

conditioning. You're not learning

18:38

anything. There's no permanent learning

18:40

here. This is just wearing you down

18:42

until your brain starts misfiring. And

18:45

then you misspeak a little bit here, you

18:47

get a little bit emotional over there.

18:49

And the really scary thing about this is

18:51

that what I see from these interrogation

18:53

tactics is they get to throw as many

18:56

darts as they want. And what they're

18:58

looking for is one that hits. This is

19:00

like the opposite of gambling. In

19:02

gambling, every pull of the slot

19:04

machine, you lose something, it costs

19:06

you something. But every time one of

19:07

these cops ask question, they don't lose

19:08

anything. They just get to throw as many

19:10

as they want and once one hits, right?

19:13

You get as many pulls of the slot

19:14

machine as you want. You just need one

19:16

to hit, and that's what's going to be

19:17

what puts you away.

19:19

>> Yeah, what time of day was that do you

19:20

think?

19:21

>> Midday.

19:22

>> You said she called you supposed called

19:23

yourself?

19:24

>> Before before noon.

19:26

>> Very detailed rant.

19:27

>> just one morning and I decided to stop

19:30

in and

19:30

>> This guy does think that he can offer a

19:33

story that will work to accomplish

19:35

whatever he thinks it's going to

19:36

accomplish.

19:38

>> Walking down the road and he was mowing

19:40

his lawn around here somewhere.

19:42

And we walked in and we're talking and

19:46

I met his dog.

19:47

>> I walked over to pet his dog.

19:48

>> So, all these details, these details

19:51

wreak of something called confabulation,

19:53

which is something that we see in people

19:55

who are like pathological liars, where

19:57

people with pathological liars will

19:59

offer lots and lots and lots of details

20:01

that are just made up. I don't know if

20:03

that's the case with him or not, but

20:04

it's really interesting. It maps onto

20:06

that. Because details are what makes a

20:08

story true. So, the more details I

20:10

offer, the more believable my story is.

20:12

>> I don't know. He's got chairs here.

20:14

We sat down here. It was a hot day. We

20:17

came back outside.

20:18

>> So, the other thing is most memories

20:20

don't work like this, right? We don't

20:21

remember all these details most of the

20:23

time. This level of resolution is

20:25

usually not the way our memory works.

20:27

Like I want y'all to just think about

20:29

the last time you went to someone's

20:30

house. Do you remember what the

20:31

temperature was? Do you remember where

20:33

you walked? Do you remember you had a

20:34

cold beer? Do you remember you walked up

20:36

and you did this and you did this? Like

20:37

you don't actually have all those

20:38

memories. Memories of details only

20:41

happen when something is emotionally

20:43

significant.

20:44

>> I do have a bicycle. I do know this

20:46

much.

20:46

>> Okay.

20:47

>> And I've

20:48

>> Is it a 10-speed with the handlebars

20:49

from that era?

20:50

>> No.

20:51

>> Okay, what type of bike is it?

20:52

>> It's uh

20:55

>> [sighs]

20:55

>> eight by three I mean four speed.

20:58

>> Okay. So, you said you had a bike,

21:00

right? Okay, tell me what kind of bike.

21:01

I appreciate you being honest.

21:03

>> Well, cuz it just

21:04

>> [laughter]

21:05

>> Oh, oh, I want you I appreciate you

21:06

being honest. And look at how frustrated

21:08

he is.

21:09

>> I don't get how many look at I

21:10

appreciate you being honest.

21:12

>> Well, cuz it just

21:13

>> You guys can catch that tone of voice?

21:15

Well, it's just because

21:16

So, he's actually emotionally not in a

21:18

good place right now. So, his mind is

21:20

scrambling if I had to guess. But what

21:22

what I see this kind of thing when when

21:23

you see a lot of mental activity, but

21:25

you you hear that pivot in tone of

21:27

voice, that speaks to the his emotions.

21:29

It's emotionally active for him. As for

21:31

all the stuff about, you know, locking

21:33

in contracts, I think memory is like

21:34

remarkably unreliable, so I'm not

21:36

surprised that people wind up with

21:38

contradictions. I think if if I

21:39

interrogated you about what happened 3

21:42

months ago, we'd find contradictions.

21:44

Doesn't mean that you're lying.

21:45

>> I don't want to say that.

21:46

You were brain dead at the time.

21:48

>> I don't know.

21:48

>> What type of tobacco or was it what No,

21:50

it was still

21:51

>> So, so, so this is something I think

21:53

that this speaks to me of artificial

21:56

relaxation. So, I want you guys to like

21:58

notice how open he is. This this really

22:01

reeks. I'm trying to figure out what

22:02

about this feels artificial, right?

22:04

Maybe it's it's the way he's leaning.

22:07

Something about this is like artificial.

22:08

His facial expression is not relaxed.

22:10

His facial expression is concentrated,

22:12

but his posture is relaxed. But it's not

22:14

really. Like if you look at this, does

22:16

this guy truly look relaxed to you? I

22:17

think there's something about the

22:18

squaring of the shoulders maybe, maybe

22:20

he's leaning against something, I'm not

22:21

sure what. What this is giving for me is

22:23

someone who has artificially decided to

22:27

show authentic emotion. And let's see if

22:30

that tracks for y'all. Look at this.

22:32

>> I told you it was white. Did that screw

22:33

you up?

22:36

>> Yeah, I don't know.

22:37

>> Right? So, he's trying to be honest.

22:38

He's like, "Okay, I have to be Yeah,

22:41

this is honest but obfuscating. Honest

22:44

sneakiness. Right? There's no way that

22:46

he can't say no. So, he's displaying a

22:48

lot of emotion. He's displaying

22:50

authenticity.

22:51

>> You said you didn't say you never met

22:52

the little boy.

22:53

>> Never met the little boy either.

22:54

>> Did he want you to meet the little boy?

22:56

>> Yeah, so look at his face. So, look at

22:57

his breathing pattern. Breathing is

22:59

deep, right? And then like look at his

23:01

face. He's like there no animation in

23:03

it. It's locked. That's what it is. So

23:06

when someone is truly relaxed, there's

23:08

going to be variability in their

23:12

movement. That's what it is. This is a

23:14

locked posture. So if you think about

23:15

like if I'm relaxed and I'm chatting

23:17

with you like I'm going to move my

23:18

hands. I'm going to go like this. I'm

23:19

going to go like this. My face is going

23:21

to do this. I'm going to smile. I'm

23:22

going to do this. There's going to be

23:23

variability, right? I'm loose. I'm going

23:25

to be moving. He's really locked in.

23:27

>> Stops. Tears rolled down his cheeks. The

23:30

first real crack in his composed facade.

23:34

The weight of the interrogation was

23:35

clearly taking its toll.

23:37

>> Once again, wearing people down. That's

23:39

the number one technique here.

23:42

>> Did you bring your coffee?

23:45

When he gets back in here, I'll go get

23:46

you one, all right? Do you want Do you

23:47

actually want coffee though?

23:48

>> Yes.

23:49

>> Okay, I'll get you one in a minute.

23:51

>> Now he's saying sir. Interesting.

23:53

>> back in here.

23:56

Where would you like to start?

23:58

>> Oh, this is so interesting, okay? So

24:00

before he was squarely but open. Now

24:04

he's defended but surrendered. The

24:07

game's over. GG'd out. Where would you

24:09

like to start, sir?

24:11

>> Things were going good at first.

24:13

Things were going fine the whole time.

24:15

>> Uh-huh.

24:16

>> Until

24:17

>> It happened.

24:18

>> It happened.

24:19

>> Okay.

24:20

>> Sugar and ice?

24:22

Cream?

24:23

Just cream?

24:24

>> I like this a lot. This is really

24:25

interesting. One way that you can make

24:28

something I don't know even know how to

24:29

explain this seem normal is to interrupt

24:32

it, right? So there's a really

24:33

interesting thing which is like if

24:34

someone is like confessing and you're

24:36

like oh hey like let me do this little

24:38

minor thing. Like let me interrupt you

24:39

and then we'll kind of go back to it.

24:41

Makes it seem like there's no climax to

24:43

the story, which is which is a really

24:45

interesting kind of like thing that they

24:46

consistently do. Is if he's like if

24:49

people are confessing or talking or

24:50

whatever, they're they're happy to

24:52

interrupt them. They're almost like

24:53

signaling subconsciously that okay like

24:55

this is just business as usual and we

24:57

can just like oh what what page were we

24:59

on? We were on page 62. Like let's pick

25:01

it up on page 63. There there there's a

25:03

lot of really neutral affect. It's not

25:05

that big of a deal. They're not adding

25:07

emotional weight. This is the exact

25:09

opposite of what you see in like crime

25:11

shows, right? Where it's like oh like do

25:14

do you do you

25:15

do you want the truth? You can't handle

25:17

the truth.

25:18

It's the exact opposite. It's like oh

25:19

like you want cream and sugar in your

25:20

coffee?

25:22

>> When did it turn from everything going

25:23

all fine to not so much?

25:26

>> That's a good question. When questions

25:27

are good when you're talking to people.

25:28

>> something to you? Did he

25:30

>> I

25:31

>> That that that was not good. So that's a

25:32

close-ended question, right? Did he say

25:34

something to you? So yes or no? See

25:37

you give him a no. If you want people to

25:38

talk, don't give them yes or no

25:40

questions. Like this is a really useful

25:42

question that I use a lot. You know, if

25:43

someone's like oh I'm I'm depressed. I'm

25:46

really depressed. How long you've been

25:47

I've been depressed my whole life. When

25:48

was the last time that you felt good?

25:51

And then you ask what was going on at

25:53

that time? And then what changed? So

25:55

when questions are really good to help

25:58

people discover transitions. If you're

26:00

trying to figure out what direction you

26:02

want to go in, ask yourself when was the

26:04

last time you felt that way and what

26:06

happened after that? Because that is

26:08

going to be the moment that there was

26:09

the fork in the road of your life.

26:12

>> What happened?

26:16

>> What happened?

26:17

>> what happened.

26:18

>> I'd like to hear it from you. I have

26:19

theories, but I'd like to

26:21

>> So this is actually really good, right?

26:23

So he's like he this is playful. He's

26:25

like grinning. He's like hey man,

26:28

we both know what happened, but I'd like

26:30

to hear it from you, bro. He already

26:32

knows, right? There's like connection

26:33

here. This is good.

26:34

>> I'd like to hear your side of the thing.

26:38

I know what happened. I want to see if

26:40

>> He even admits it.

26:41

>> So I can tell you what happened.

26:43

I killed him.

26:45

>> You killed Jeff.

26:46

And how did you do that?

26:48

>> With a knife.

26:49

>> Okay. And where did you get the knife?

26:52

>> It was mine.

26:53

>> Could there was a bayonet type knife?

26:55

>> Large.

26:56

>> Large knife. And that's the one you keep

26:58

sharpening all the time.

27:00

Right? That was your That you brought

27:01

that with you cuz you always wear it.

27:04

>> I didn't know you knew that much. Yeah.

27:06

>> What do you all think is the

27:07

significance of I I didn't know you knew

27:10

that much? What is the point of

27:12

admitting his ignorance? This is him

27:15

actually like bowing down and admitting

27:18

that he has been outsmarted by the cops.

27:21

So, this is an interesting psychological

27:22

thing, right? When when someone Does

27:24

that kind of make sense? It's like early

27:25

on he's like, "I'm going to outsmart

27:28

you." And this is basically him saying,

27:30

"You've outsmarted me." Which is kind of

27:31

what I read from it.

27:33

>> How many times did you stab him, do you

27:34

think?

27:35

>> Those are questions I don't know the

27:38

answer to.

27:38

>> Are you saying one or 100? I mean, the

27:40

>> Multiple.

27:41

>> Multiple times?

27:42

>> Okay.

27:43

>> Obviously more than one.

27:45

I didn't want it to be a prolonged

27:47

thing, though. I wanted it to be as

27:48

quick as possible. And unfortunately,

27:51

I mean, wasn't long, but it's not like

27:54

television.

27:55

>> It's

27:57

>> different from what you expect.

27:59

>> Yeah, so what's so interesting here is

28:01

now he's like slipping into the role of

28:02

almost expert. Like this seems really

28:04

relaxed to me.

28:06

>> And I'm not even much of a TV watcher.

28:07

And obviously, I

28:09

have enough intellect to know that it

28:10

wouldn't be like television.

28:12

>> That was really interesting, right? And

28:13

then he's like, "I have enough intellect

28:15

to know, Russ." But anyway, I mean, this

28:16

is this feels interesting, but also I

28:20

don't know. I mean, I it really makes me

28:21

feel for a lot of these people. Like,

28:23

you know, we look at these things and

28:24

they're and they're so villainized. And

28:26

and I think people should absolutely pay

28:28

for what they've done. And also having

28:30

worked with this population like

28:33

it makes me wonder, you know, what was

28:35

this what was this person's history

28:36

like? I'm not getting any sense of like

28:38

motive or rational motive from this,

28:40

which really is kind of scary on the one

28:42

hand. It also like sad on the other

28:44

because is it is he is Is just wired to

28:46

kind of function in this way? Which

28:48

doesn't mean that he shouldn't pay for

28:49

his his his actions, but really just

28:51

tragic to see this kind of thing and

28:54

that this is the world that we live in.

28:55

>> She could tell stories like no one I've

28:58

ever known. They were so convincing. You

29:00

would ask her a question and she would

29:03

just be so fluid in her answers. And of

29:06

course she's describing something that

29:08

was taking place in Germany. So it's not

29:11

something that we could go and check on

29:13

the next day. And she led us on for

29:15

about a year. The only thing that we can

29:17

do to protect ourselves from deception

29:20

is what is being said and what is the

29:23

proof. You begin to make an inquiry, the

29:26

story begins to fall apart or it causes

29:30

a cognitive load. You know, oh so you

29:33

you went to to Mexico. Which airport did

29:36

you land at?

29:38

Um I you know, and then they struggle to

29:40

come out with with an answer. Simple

29:43

questions should evoke simple answers.

29:45

And when they create a cognitive load

29:48

>> Okay, so so this is where like this may

29:50

be a virtue of the populations that we

29:53

deal with, right? So simple questions

29:54

should evoke simple answers, completely

29:56

agree. But very few human beings have

29:59

detailed memories about simple things

30:02

from time a long time ago. So I don't

30:04

know what frame of time he's talking

30:06

about, but it's like if you asked me

30:08

like what airport did I fly into a year

30:11

ago, my answer isn't going to be that I

30:14

remember the airport. My answer is going

30:16

to be I remember which airport people

30:20

fly into. So if you ask me like you

30:22

know, which airport did you fly into in

30:25

Tokyo? I'm going to say Narita because I

30:27

forgot that Haneda exists, even if I

30:30

flew into Haneda. So this is where

30:31

there's some stuff that I think is is

30:33

kind of weird about this. The other

30:34

thing is in terms of detecting

30:35

deception, respectfully I think this

30:37

could also be the the populations that

30:39

we've got in in the evidence that we've

30:40

got. But in psychiatry, we don't have

30:42

any evidence. We function without

30:44

evidence. So, there's a lot of ways that

30:46

you can detect deception. Here's like

30:47

top three. First is incongruent affect.

30:50

So, when once when someone is talking

30:52

about something that does not match

30:56

their facial expressions. So, they're

30:57

talking about something really bad

30:59

happening to them and they're smiling

31:01

about it or they're, you know, talking

31:04

about something really good happening to

31:06

them, but they have a really neutral

31:08

affect. It doesn't necessarily indicate

31:10

deception. It indicates a discrepancy

31:12

and deception is one of the

31:13

possibilities in that discrepancy. The

31:16

other thing is is kind of like

31:18

incongruent uh like internally

31:20

inconsistent incongruent affect. So,

31:23

this is where things get complicated,

31:24

but basically we kind of have this like

31:26

[ __ ] meter, which I've shared with

31:28

y'all before that it's like, "Okay, this

31:30

person is trying too hard." So, you

31:32

know, it doesn't feel natural or they're

31:34

trying really hard to convince you of

31:35

something. Another sign of deception is

31:38

actually like explaining yourself in a

31:42

superfluous way. So, Shakespeare noticed

31:45

this many years ago when he said, "Me

31:47

doth think that they protest protesteth

31:49

too much." or something like that. So,

31:52

when someone verbally explains or

31:55

defends themselves, that's a sign that's

31:58

a potential sign of deception, okay? The

32:01

last thing the last really interesting

32:03

version of deception is actually

32:04

projection. So, people who are cheating

32:08

in a relationship are more likely to

32:12

accuse their partner of cheating. I

32:14

don't know if that's like evidence-based

32:15

or not, but we absolutely have all of

32:17

these like psychological mechanisms and

32:19

projection is one of them. When I'm

32:20

suppressing something from myself and

32:23

literally what projection means is I

32:25

have something inside me that I am

32:27

avoiding in some way either

32:29

intentionally or unintentionally that

32:31

then I put on top of you. So, I'm the

32:34

cheater, but I accuse you of cheating.

32:36

So, I think there's a lot of techniques

32:37

that we have to detect deception or

32:39

tools. The key thing to remember is that

32:41

none of these are one-to-one. They're

32:43

not definitive for deception. They are

32:46

definitive for a discrepancy, and

32:49

deception could be one explanation in

32:52

that discrepancy. If you all like some

32:53

of the stuff about how to become

32:55

resistant to manipulation, how to pay

32:57

attention to facial expressions, what to

32:59

say, what not to say, definitely check

33:01

out communication 101 over on the

33:03

membership side. This is my

33:05

psychiatrist's

33:06

take on the foundational principles to

33:09

become an effective communicator. You

33:11

all can check out the link in the

33:11

description below, start your free

33:13

trial, and hopefully you'll become a

33:15

better communicator.

Interactive Summary

Loading summary...