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Swiss newspaper calls me "technically ignorant", I tear Daniel Schurter to shreds

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Swiss newspaper calls me "technically ignorant", I tear Daniel Schurter to shreds

Transcript

438 segments

0:00

Hey everybody, how's it going? Hope you

0:01

having a lovely day. Welcome to today's

0:02

episode of I never thought I was going

0:04

to make a video over futing my own

0:05

article on myself in the Swiss news.

0:07

This just made me laugh. So for some of

0:09

you watch my channel, you may know that

0:11

I did a video while I was in Switzerland

0:12

a few months ago talking about a kiosk

0:15

over here that was supposed to be

0:16

displaying train times or something like

0:17

that and instead of displaying that it

0:19

was displaying a Windows error. And this

0:21

is something that I found funny. You'll

0:22

notice that this is something I've done

0:24

over the years. If I'm at the it doesn't

0:25

matter what country I'm in. If I'm at an

0:27

airport or if I'm at some place where

0:28

I'm not expecting to see a Windows error

0:30

and I see a Windows error, I will

0:31

usually record it with a funny title. I

0:33

don't know if this is Windows 7 or

0:34

Windows XP. It just looks like some

0:36

really old ass Windows that's blue

0:37

screening. I said TSA versus Windows XP,

0:40

Windows XP wins. Now to be clear, this

0:43

is obviously a joke. The TSA is not

0:46

fighting Windows XP. Windows XP did not

0:48

get into a boxing ring. It is a funny

0:50

title for a funny throw away video. When

0:52

I said Swiss mass transit destroyed by

0:54

Windows 7, SBB will never recover from

0:56

this. No, I am not implying that an

0:58

entire [ __ ] country will be destroyed

1:00

by a single Windows 7 computer crashing.

1:02

It is a joke. But the news has decided

1:04

to take this seriously and because the

1:06

news has decided to take this seriously

1:08

as will I. Let's get started. So this is

1:11

an article from watson.ch.

1:13

American YouTuber mocks SBB for ancient

1:15

Windows software and misses the mark. Oh

1:18

really? While visiting Switzerland, the

1:19

American YouTuber passed a

1:20

malfunctioning SBB timetable display at

1:22

Zurich's main train station and felt the

1:24

urge to film it. He quickly made a video

1:26

on YouTube he uses sensationalist

1:28

titles. Swiss mass transit destroyed SBB

1:30

will never recover from this. Of course

1:31

it's not meant to be taken seriously.

1:33

That's not going to stop them from doing

1:34

it though. But the short film shot with

1:36

a female companion has been a hit with

1:38

the audience, especially the Swiss fans.

1:39

It has already been viewed over 330,000

1:41

times and received a lot of comments.

1:43

Watson investigated. Who is this? Louis

1:45

Rossmann is a renowned activist for

1:47

right to repair. The now 37 year old

1:48

American was already active on YouTube,

1:50

blah blah blah. A gray Windows error

1:51

message is displayed on a defective SBB

1:53

information screen in Zurich's main

1:55

station instead of the expected train

1:56

departures. crashed due to memory error.

1:59

A program crash exposed the classic

2:00

Windows desktop. Rossmann jokingly

2:02

complains that he can't empty the

2:03

recycle bin because he doesn't have a

2:04

touchscreen. Criticism of SBB, Rossmann

2:06

and his female companion make fun of the

2:08

fact that SBB uses a supposedly outdated

2:11

Windows operating system instead of a

2:12

more efficient system for a train

2:14

display. Okay.

2:15

That is not a supposedly outdated

2:17

Windows operating system. Do not

2:18

gaslight my [ __ ] That is Windows 7,

2:21

which is no longer supported. And if you

2:23

want to use Windows 7 on your home

2:25

computer, you do you. If you want to use

2:27

Windows 7 at a train station, again, you

2:29

do you. But don't tell me that I missed

2:31

Security concerns. The YouTuber jokingly

2:33

points out potential dangers as the

2:34

system is probably outdated and no

2:35

longer receives regular updates. What's

2:37

behind it? Rossmann has exaggerated in

2:39

the manner. In fact, the video's premise

2:41

is technical ignorance coupled with a

2:43

clickbait title. And here's where we

2:45

start having fun. When asked by Watson,

2:47

SBB media spokesperson confirmed that

2:48

the malfunctioning timetable display was

2:50

an operational status monitor. The

2:52

spokesperson is not allowed to say which

2:54

Windows operating system is used and how

2:55

long it will take to receive security

2:57

updates from the manufacturer. What the

2:58

[ __ ] you mean you're not allowed to say

3:00

what what Windows operating system is

3:01

used? We can't say the version of it.

3:03

I'm technically ignorant when you can't

3:05

even admit that that's Windows [ __ ]

3:06

7? Are you serious? For security

3:09

reasons, we can't provide any further

3:10

details. However, we are taking

3:12

precautions to ensure that the systems

3:13

are protected. For security reasons, you

3:15

can't even admit whether that is Windows

3:17

7, 10, 11, Linux, 3.1. Are you That is

3:21

security through obscurity and that is

3:22

complete [ __ ] [ __ ] How dare you

3:25

call me technically ignorant when you're

3:26

not even able to say what version of

3:28

Windows it is? But wait, it gets better.

3:29

It can technically be assumed that such

3:31

display boards are operated in

3:32

completely isolated networks, so-called

3:34

VLANs without direct internet access.

3:36

Therefore, panic regarding an outdated

3:38

version of Windows 10 or Windows 7, even

3:40

if we're outdated, is unfounded. No,

3:43

that's not the point. It is not that No,

3:46

that is a category error. Isolation is

3:48

going to stop remote attackers, but that

3:49

has has to do with reliability. And this

3:51

is a reliability issue. It is not the

3:53

VLAN that failed. It is not the

3:55

isolation that failed. It is the

3:57

operating system that failed. But wait,

3:59

it gets better. The error message,

4:00

computer has run out of working memory,

4:01

is typical symptom of a memory leak in a

4:03

web browser. The Swiss Federal Railways

4:05

rely on Firefox for displaying public

4:06

transformation in kiosk mode, and that's

4:09

where the reason was for the display

4:10

error. Firefox in its so-called kiosk

4:12

mode continuously loads live data such

4:14

as train delays or track changes over

4:15

days or weeks. However, if the unused

4:17

memory is not properly released, the

4:19

program will crash sooner or later. The

4:21

browser process continues to grow until

4:22

it uses up all the PC's RAM. At that

4:24

point, a Windows protection mechanism

4:26

kicks in the operating system

4:27

terminating the process consuming the

4:28

most memory to prevent a complete system

4:30

freeze. Because Firefox is forcibly

4:32

closed, the full screen closes. And

4:34

therefore, Rossmann and his companions

4:35

suddenly see the bare Windows desktop

4:37

with the recycle bin.

4:38

You called me technically ignorant when

4:40

you're saying that Firefox is supposed

4:42

to be operating in kiosk mode rather

4:44

than the operating system. Where do I

4:45

even begin here?

4:48

Number one, you're not supposed to

4:50

operate Firefox by hitting F11. That is

4:52

not kiosk mode making Firefox full

4:54

screen. Microsoft sells an entirely

4:56

separate product for this whole thing,

4:58

and it is not an outdated version of

5:00

Windows 7. They sell Windows IoT

5:02

Enterprise for fixed purpose devices

5:04

like digital signs, kiosks, etc. It has

5:06

10 years of support, and Windows desktop

5:08

version is not the product for that. If

5:10

the reporter of this article had a

5:11

[ __ ] clue what they were talking

5:13

about while calling me technically

5:14

ignorant, they would realize that you do

5:15

not run a browser in kiosk mode by

5:17

hitting F11. That you run an operating

5:19

system in kiosk mode. When you have an

5:21

operating system that is designed to be

5:23

used as a kiosk, you will never see the

5:25

desktop wallpaper. You will never see

5:27

the recycle bin, and you will never see

5:28

something running out of memory. In

5:30

Linux, you can have something like

5:31

systemd that's automatically going to

5:32

restart it if something like this

5:33

happens. In Windows, they have a literal

5:35

product for this. Do you know why in In

5:37

this is the thing that drives me nuts

5:38

about this article. You are actually You

5:40

have made me so mad, I am now going to

5:41

defend New York City. How many times in

5:43

the 20 [ __ ] years that I've been

5:44

taking the subway have I ever seen a

5:46

blue screen of death or an out of memory

5:48

error on one of these, or one of these?

5:50

Never. It never happens because that is

5:52

a proper system running a proper [ __ ]

5:54

kiosk. You will never see some out of

5:56

memory error on any of those systems,

5:58

which brings me to my main [ __ ]

5:59

point. The bug that you're seeing here

6:00

with the out of memory, that is not a

6:02

bug with Firefox. That is a bug with

6:04

your outdated ass version of Windows,

6:05

and it is reported by [ __ ] Microsoft.

6:08

Fixed desktop heap allocation values

6:10

causing out of memory errors. And when

6:12

you scroll down, it literally says the

6:14

physical RAM on the computer does not

6:17

affect the desktop heap size. You can't

6:18

improve the performance by adding

6:20

physical RAM. This is a literal Windows

6:22

limit, a Win32K kernel resource limit.

6:24

This is Microsoft KB947246

6:27

on Microsoft's website. So, let's get

6:28

this straight. You're using the wrong

6:30

operating system for the job. You're

6:31

using a 17-year 20-year-old outdated

6:34

version of the wrong operating system

6:35

for the job. You're not configuring it

6:37

properly.

6:39

I'm technically ignorant for pointing it

6:40

out. My first video was a passing joke.

6:43

This video is serious. Don't take my

6:44

word for it. Take a look at Blue News.

6:46

SBB struggles with known Windows problem

6:48

in Zurich. I apologize if my translation

6:50

is not great here. I'm using Google

6:51

Translate plugin. The blame probably

6:53

lies with the system cache that is

6:54

dimensioned too small by default, the

6:56

desktop heap. This was covered over two

6:58

and a half years ago. You had two and a

7:01

half years to fix this [ __ ] and you

7:03

didn't. And instead of fix it, instead

7:05

of say, "Oh yeah, our bad. We haven't

7:06

gotten around to it." You want to

7:07

discredit somebody who has dedicated

7:09

their life to running a technology

7:10

business and claiming that I'm

7:11

technically ignorant in your [ __ ]

7:13

newspaper. [ __ ] you. My video is a joke,

7:15

but since you guys are pretending to be

7:17

news, let me demonstrate what a real

7:18

newspaper writes about when they

7:19

actually want to research an issue to

7:20

figure out what is causing the problem.

7:22

The blame probably lies with the system

7:23

cache that is dimensioned too small by

7:24

default, the desktop heap. SBB struggles

7:26

with known Windows problem in Zurich

7:28

because, unlike you who can't admit what

7:30

operating system you're running, I see

7:32

that you're running an old version of

7:33

Windows 7. A version of Windows 7 that

7:34

Microsoft themselves admits has a bunch

7:36

of bugs. This is a known bug with

7:39

Microsoft Windows 7. Not only are you

7:41

using an outdated operating system, but

7:43

you are using the wrong version of the

7:45

outdated operating system because

7:46

browsers don't run in kiosk mode,

7:48

operating systems do. If you were using

7:50

a minimal Linux operating system or a

7:51

modern one, you wouldn't be having this

7:52

problem. But more importantly, if you

7:54

were using a Microsoft Windows product

7:55

that was actually made for this, they do

7:57

make products for this. You can buy an

7:59

IoT version. You can buy a kiosk version

8:01

of Windows rather than use desktop one.

8:03

You can use assigned access to run a

8:05

single app full screen and have it

8:06

restart when there's a problem, which

8:07

you didn't. You wouldn't be having this

8:09

issue to begin with.

8:11

How [ __ ] dare you call me technically

8:13

ignorant when you did no research before

8:15

making this stupid [ __ ] article? And

8:16

here's the thing that kills me about

8:17

this more than anything else. It's not

8:19

that you were wrong about all of this.

8:21

It's not that you don't understand what

8:22

assigned access is. It's not that you

8:24

don't understand the concept of having a

8:25

systemd service that restarts when

8:27

there's an issue. It's not the fact that

8:28

you have no that you that you think that

8:30

a security through obscurity exists.

8:32

That if I don't tell you that it's using

8:33

Windows 7, somehow that's more secure.

8:36

Somehow the public is so [ __ ] stupid

8:37

they couldn't figure that out on their

8:38

own. It's not that you denigrate my

8:40

reputation in a public paper by saying

8:42

that I'm technically ignorant.

8:44

It's that you chose to take a joke

8:47

seriously. I know all of you at some

8:48

point in your life have experienced that

8:50

that specific unique piece of [ __ ] human

8:52

being that takes something that you said

8:53

as a joke,

8:54

takes it 100% seriously, and then uses

8:57

it to frame you as an idiot or a

8:58

buffoon. Nice try, try again. Here's the

9:01

thing that pissed me off among all. It's

9:02

not that you called me technically

9:04

ignorant in a major [ __ ] newspaper

9:05

when you didn't take 90 seconds of

9:07

Googling to do any of your homework to

9:09

look up if any of the stuff is true.

9:10

It's that you chose to take something

9:12

that is very clearly and obviously a

9:14

joke seriously. I am rescinding the

9:16

apology that I put in the video comments

9:18

there for people who were like actually

9:20

taking this very seriously because I see

9:21

at this point what this is. And this is

9:23

just stupid. I loved my time in

9:25

Switzerland. And thank you every very

9:26

much to all the people that I met in

9:27

Zurich and all the people that I met

9:28

when I went to that Markus Vahle

9:29

concert, to the people that I met at at

9:31

Schweizer Monat that did the interview

9:33

that I on ownership that I I enjoyed

9:36

doing for a few hours. Everybody there

9:38

like I would say 99% of the people that

9:40

I met treated me like I was their

9:42

brother. And it was just an amazing

9:43

experience getting to meet so many of

9:45

you in the streets in Switzerland. It

9:46

was so beautiful. But there's like the

9:47

1% There's 1% of the people that I met

9:50

where I'm doing my morning jog, I'm

9:52

running, I say hi or hoy. I'm still

9:53

learning how to do this, you know, don't

9:54

get [ __ ] beat the [ __ ]

9:56

Sorry, my accent sucks. I'm still

9:58

I say hi and wave and they look at me

10:00

like

10:01

the [ __ ] are you looking at me for? And

10:03

they just stare and they don't wave or

10:04

say anything back.

10:06

Like I'm wondering like are they going

10:07

to call ice or like slice on me or

10:09

something? Like this is a 1% of the

10:10

people that I met that were so serious.

10:12

If I go how are you? They look at me and

10:13

they're like, what do you mean how am I?

10:16

What business is it of yours how I am?

10:17

It's like bro, I'm just saying but

10:18

relax.

10:20

And you're that 1%. You're that 1% of

10:22

the [ __ ] And I made a mistake. My

10:24

personal trainer has told me for a long

10:26

time, don't process [ __ ] And D N

10:28

always told me, don't accept the premise

10:29

of [ __ ] In deciding to write a

10:31

two-page article in this paper, I am

10:34

calling me technically ignorant when you

10:35

don't even know that Microsoft has a

10:37

dedicated product for this. I have

10:39

accepted the premise of [ __ ] And

10:40

the last premise of this, that I knew

10:41

exactly what I was doing. A clickbait

10:43

title provides many reactions from

10:45

people who want to disagree. The YouTube

10:46

algorithm doesn't distinguish between

10:47

blah blah blah.

10:50

This was a throwaway video.

10:52

This video was supposed to get 5,000

10:53

views max and move on.

10:55

I don't care if my YouTube videos get

10:57

1,000 views or a million views. You know

10:59

why? Cuz I've told people on my channel

11:01

for over 10 years, install ad block. I

11:03

don't have a single sponsor. You know

11:04

what happens when I go to your website

11:05

though? I get this [ __ ] Please

11:07

disable your ad blocker. 80 journalists

11:09

here make a living from advertising.

11:12

I don't care if my viewers view my

11:13

videos or not. I don't care if they have

11:15

an ad blocker on or not because I make

11:17

my money by selling useful products and

11:20

services to people who find my skills

11:22

valuable.

11:23

How many people would pay for a Watson

11:24

article?

11:26

You guys don't even know how to look up

11:27

Microsoft bug reports.

11:30

That's what I thought. I knew what I was

11:32

I was making a joke. But here's the

11:34

thing, let's be serious for a moment. I

11:36

got over 4,000 videos on my channel. I

11:37

talk about consumer rights all the time.

11:39

One of the big reasons that I was in

11:40

Switzerland was to do a 2-hour long

11:42

interview with a renowned magazine there

11:44

to go over consumer rights and the

11:45

revocation of ownership. While I was in

11:47

Switzerland, I talked about Bambu Lab

11:48

and I put out a bounty on Bambu Lab, a

11:50

company that's violating the AGPL to try

11:53

and mainstream the concept of 3D

11:54

printing being a lockdown ecosystem.

11:56

There's a lot of stuff that I did while

11:57

I was in Switzerland engaging with

11:59

people in the country and talking with

12:01

What did you choose to go over? Did you

12:03

choose to go over the substantive stuff?

12:05

The 2-hour long conversations that I was

12:07

having about real genuine issues that

12:08

affect people in society? Or did you

12:10

choose to go over the throwaway

12:14

joke video?

12:16

You went over the joke video.

12:18

Why?

12:19

Because you, unlike me, make your living

12:21

from advertising. And you, unlike me,

12:24

care about the things that don't matter,

12:26

but that are going to get more

12:26

attention.

12:30

[ __ ] out of here with that [ __ ] Nice

12:31

try. That's it for today, and as always,

12:34

I hope you learned something. And to the

12:35

writer of that article at Watson,

12:37

go [ __ ] yourself. Herve in that 1%.

12:40

Thank you very much to everybody that I

12:41

met in Zurich for making me feel like I

12:43

was at home. I genuinely enjoyed it and

12:45

I can't wait to go back. I'll see you

12:46

all later. Maybe I'll do a meet-up when

12:48

I'm there next time and I'll see you in

12:49

the next video. Bye now.

Interactive Summary

In this video, Louis Rossmann addresses a critical article from a Swiss news outlet, Watson.ch, which criticized his previous video about a Windows error on a public train information display. Rossmann explains that his initial video was meant as a lighthearted joke, not a serious technical analysis. He then systematically debunks the article's claims about his technical knowledge, explaining that the issue was actually a well-documented Windows bug related to 'desktop heap' limitations. He further criticizes the news outlet for failing to research the topic properly, accusing them of prioritizing clickbait over substantial journalism, especially since he had engaged in meaningful discussions about consumer rights and technology during his time in Switzerland.

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