Growing plants and profits with AI: Gardenuity's success secret
655 segments
Consumers [music] today, you know,
whether they're at work or at home,
burnout's real, anxiety's real. We move
at a fast pace, and while I embrace that
and love it, and I think about AI
[music] is clearly changing
productivity, I think people are still
searching for presence, [music] and I
think that's what gardening does.
>> How do y'all Melissa with Coro? Welcome
to the big idea at Yahoo Finance. As a
co-founder of Hello Alice, it has always
been my goal to give entrepreneurs the
tools they need to succeed. So, let's
cowboy up.
All right, y'all. Today's big idea
question is, how do you cultivate better
mental health? Our industry today is my
favorite, in-home gardening. Y'all, I'm
so excited today to talk gardening. I
love having my hands in the dirt, but
in-home hobby-based gardening is $13
billion
globally. So, if you want to think about
how to monetize a beautiful, soulful
hobby, this is it. Today, we get to talk
to Donna Lydiard out of Texas, my home
state. She is the CEO of Garden Nuity,
and you really want to think about how
do you create a strong business out of
somebody's passion? How do you do the
logistics? How do you do the love around
it? And also, she is keeping her hands
in the dirt, but also utilizing AI. So,
let's talk to Donna.
Donna, welcome to the big idea. We're so
excited to have you.
>> Thank you so much for inviting me today.
Yeah, I'm looking forward to the
conversation.
>> Well, and guess what? My garden is
rocking and rolling, thanks to you. So,
I've always been a floral person. You
know, I love my roses, but thanks to
you, I now have a planter box with
instructions, and more so, a calmer
soul, thanks to you. I love that. How
did How did you even come up with this
whole notion that you were going to ship
what I would say goodness and calming
around the country in gardening.
>> Well, I wish I could say it's because I
was a master gardener
um and that is not the the case. Uh we
really look at it as an experience and I
love that you said it was calming while
you did it. We really look at it as
beyond the product. It's the experience.
It's how you feel when you do it. But
the feeling shouldn't end right when you
get it planted. You should have that
great feeling when you harvest herbs and
put it on a pizza or in a cocktail.
Uh and I think we really looked at where
consumers were and where wellness was
and how could we bring the two together?
>> Yeah, I mean cuz your history you were
at Neiman's and inspired by, you know, a
totally different type of retail, right?
>> Yes, Neiman's and Barneys
um and Borders Books
uh and so yeah, I can but every single
one of those I think had experiential
layers and I look at Stanley Marcus and
and
all honesty I think he really created
the idea of a consumer experience. I'm
not sure he gets credit for it, but he
created Fortnite. He created He first
built how he wanted consumers to feel
when they walked in the store.
And I think that's how we have looked at
our product development. How are
consumers going to feel when they open
the box? When they put their hands in
the soil, those kind of things.
>> Um so when I
love my rose garden and when I'm out
there people either know, especially my
children, I'm either calm or I'm pissed
off cuz cuz I go there to
>> [laughter]
>> to calm down or or it's cuz I'm happy.
Tell me just in terms of wellness, I
mean you really treat this as a full
experience. So I mean what does it do to
people? Their their soul, their calming
and children, too, to to think about
gardening. I mean, I remember when
Michelle Obama really brought back the
trend of gardening and that was more
about healthy food choices, but but
you're looking at the entire experience.
>> We are we're looking at um whole human
and holistic health. So, our mission
really plays into mental health,
nutritional well-being, and of course
the wellness of the planet. And I think
that uh it invites you to slow down.
You know, when you are out there
gardening with your roses or with your
uh
herb garden, it invites you to kind of
be present. You're not holding a phone.
You're actually engaged. So, when we
look at wellness, we know there's a
distinct difference between wellness and
well-being.
And wellness is what we do. Wellness is
how we feel. And I think we are playing
into both of those and consumers today,
you know, whether they're at work or at
home, burnout's real, anxiety's real. We
move at a fast pace and while I embrace
that and love it and I think about AI is
clearly changing productivity, I think
people are still searching for presence
and I think that's what gardening does.
>> So, you know, you think beautiful garden
company, but as an entrepreneur, I think
holy crap, how are you shipping live
objects around the country? I mean, I
can't imagine the Talk talk to me about
you you actually have a like a logistics
supply company.
I mean, that's got to be tough. How did
you How did you figure that out?
>> You know what? We really It comes in
different phases. So, we first looked at
how can we make sure it matched the
right plants to the right people based
on predictive weather?
Um and so, we have a a patented
algorithm that really looks at matching
those. So, if you're in Wisconsin and
it's January, I'm not shipping you a
tomato. Even if you want a taco toppings
garden, it wouldn't thrive. Um Um, and
then from the live plant logistics, we
are very fortunate. We work with some
incredible growers. And we've tested and
tested and tested. So, the idea when you
open it, that starts the experience. And
so, the plants not only have to be
healthy and happy, but they have to be
well presented, so you're not
overwhelmed, dirt's not going
everywhere. So, we looked at all of
that, and we went through a lot of trial
and error. We drop-kicked boxes before
we introduced new packaging. We throw
them off the roof. I mean, we try
everything to make sure that when the
end consumer gets it, it feels good. And
living plants, you know, plants weren't
bred to travel by FedEx or UPS. So, we
really look at what is best for them.
And if we're, you know, moving
products from a place where it's pretty
hot, from a farm that's hot to where
it's a little bit cooler, we'll put cold
packs in. You know, we've put ice packs
in, heat packs. We really look at the
health and well-being of the plants.
>> That's That's incredible. I um I I want
to talk about you as as a founder and
entrepreneur. You You're an incredible
mom. You have a Olympic
athlete in your family, which is
amazing. Um, and you're kind of in the
sandwich generation, which is so
interesting. How How is it being being
inspired by your kids and running this
company? I mean, it's it's it's a lot.
>> You know what? For years, because I was
always a working mom, uh, people ask me
to talk at their
conventions or whatever about balance.
And I think balance is ridiculous.
>> Oh my god.
>> I think if you
>> We could talk all day long about the BS
of balance.
>> on a tangent. It's minute-by-minute
choices, and you're never fully in
balance. Um, you just have to make a
choice and live with it. And I'm going
to work late tonight and not help
Madison with algebra. And okay, so she
didn't get an A. Okay, I'm living with
that choice I made.
Um
It is You know what? It's really
bringing together
two of the greatest things ever. I mean,
and there's so much
so many common denominators between
being leader,
uh entrepreneur, and being a mom. I
mean, so many things you don't know and
you have to figure out on the fly.
I am the mom of a of two girls, one who
is in the VC world, and the other one is
the Olympic athlete. She's won several
gold medals in Special Olympics, and it
has been
uh a different journey to traverse,
uh and one that I have learned to really
rely on a sports a support system, um
and I I can't be afraid to ask for help
when I don't know how to do something,
and I've learned that I am her voice.
She may be my teacher because she
teaches resilience and perseverance, but
I am her voice because she's really
non-ambulatory, non-verbal. And as her
voice, she has things to share, and so I
share them.
>> Well, and I I love how much we learn
from our children. Um
what what has, in terms of your
business, you taking from from either of
your children into the business that you
learned from motherhood that you're
like, "You know what? This might work in
the boardroom."
>> Yeah, um
don't be afraid to just start something
new.
>> Mhm.
>> Yeah, I remember when I was teaching
Madison both to ride a bike and to
drive, um
you she was scared. And you just have to
go. And I think in business, especially
as an entrepreneur, the one advice I
give people thinking about starting a
company is just go. Don't wait till
everything's perfect. You got to just
go. You know, I remember saying to
Madison, uh
"You don't have a brand new bike. It
might not be perfect. It's a a rainy
outside, but today's the day we said
we're going to learn to do it, so let's
just go. You can't wait until every
condition is perfect or the moment
passes you by. So, I've learned um
sometimes you just have to push go uh
and keep faith.
>> And that's what you did. I mean, you
were knocking on doors when folks didn't
and you ended up talking to the head of
the Container Store, right? Was I mean,
tell me about that story cuz you People
weren't listening at first.
>> Well, it's not about the deck, it's
about the story for me. Um and when
people when I would, you know, present
the idea you know, as an older founder,
they were not shy about saying, "Wow,
you not
>> Wait, are we older founders? What?"
>> I'm an old founder.
>> Are we what? We're wiser founders is
what we are, right?
>> We're wiser founders, that's right. I
mean, it's
>> by the way, the average age right now of
folks starting their companies, uh the
average is 45. Side note, that just came
out. It's so exciting.
>> Yeah. Okay, back to your story.
>> And I do love that women find their
confidence again at age 55.
>> Let's go.
>> So, let's use it, right?
>> Yeah, absolutely.
>> We had a lot of no's and we had a lot of
people everything from, "Are you not
just tired by now in your career?" And
I'm thinking to myself, "What do I need
more makeup?" And I learned really
quickly to just let if they say
something
stupid, to let the silence fill the
room.
>> Mhm.
>> And then I come back with what I want to
say. When I met with Garrett Boone, who
was one of the original founders of
Container Store
um his administrative assistant, I
reached out, said, "Well, he's not
investing right now." And I said, "I get
that. That's okay. I just want to meet
him because he really is
known for creating customer experience
in modern-day retail.
And he introduced a new category through
container gardens or through Container
Store. And he came to my office stayed
about an hour and said, "I got to be
part of this, and he invested, and he
has become a dear friend, a confidant,
and somebody I absolutely love spending
time with.
>> So, you know, what what is that I want
to take that lesson to folks that are
just getting started with a wild idea,
right? I mean, I love our small business
owners and entrepreneurs because they're
going to hear no over and over, but you
got to keep going, and then you sought
out one of the biggest names in business
at the time. I mean, what what, you
know, if I'm sitting there and I've
heard no 100, 200 times, what do you
tell that founder in that moment?
>> Keep going.
Get back on the horse and try again. If
you actually believe in what you're
doing,
then find the right partner. And I will
say you have to be pretty brave to walk
away from the wrong partner. We met with
Julie and I met with a couple of
investors who wanted to come in as lead
investors, and
it didn't feel right, and when I said to
my husband, he goes, "How did it go?" I
go, "I got the ickies."
And he said, "Enough said." So, you have
to be prepared to walk away from the
wrong money, and get the right partners
who not only
will believe in you, but leave believe
in the mission.
And no means no doesn't mean no
forever. It means no right now, and we
don't know what's going on in their
world. I mean, it took me a lot of time
to get Bonnie Plants on.
Um, you know, they're one of our
a strategic partner and a small
investor, and I met them through
LinkedIn. They're one of our farm
partners, and we love Bonnie Plants, and
originally they were like, "No, we're
not doing any kind of small investments
right now." And, you know what? I kept
pushing, pushing, they invested, and one
of the coolest experiences in my life,
we had a big investor meeting, and the
CEO of Bonnie Plants at the time came to
the meeting, and somebody asked him,
"Well, why did you invest in Garden
Innuity?" Cuz they're the nation's
biggest plant network company.
And he said, "Because we grow gardens
and they're growing gardeners."
>> Ooh.
>> I was like, "Can we put that on a shirt?
I know we got it on tape, but I'd love
that."
>> grow gardens and they are growing
gardeners. Brilliant.
>> That's about the experience. So, I was
It was exciting to have that happen.
>> I want to lift up two things you said
for our listeners um that are really
important. One is no doesn't mean
forever, so keep going, keep those
relationships, but you also said walk
away from the wrong money, to
paraphrase. So, I think those are
equally as important and you you brought
up Bonnie Plants. You all are launching
a a big partnership with them and
Miracle-Gro. Is that correct?
>> We're BR and I'm absolutely thrilled. Um
so, when I think about it, we met the
leaders at Scotts through Bonnie and
they are absolutely
understanding the future of gardening is
not just about products and it's about
guidance and accessibility and
introducing new people to the wellness
benefits that come from gardening
and we have launched Inspire to Grow, an
incredible collection of gardens that
fit anybody's lifestyle. So, whether
you're in a high-rise, wheelchair, have
a balcony, wherever you are and it
really brings together three of the
strongest brands, you know, Bonnie
Plants
and then Scotts Miracle-Gro from a
product standpoint and then our
experience. So, together we're really
inviting people into the joy of
gardening.
>> That's so exciting. So, I wanted to
talk for a second about mistakes. We we
are trying to be very transparent on the
show. We call them our dirty unicorns
because being an entrepreneur is hard,
you know, I'll probably make 10 mistakes
before breakfast today. Tell us about
one of your dirty unicorns that we can
all learn from.
>> You know what? I've always believed um
hire slow and fire fast.
>> Mhm.
>> If it's not a right fit, you can get
really excited because you see this
long line of to-do's that need to be
done. You think you found somebody who
can jump in and get it done.
Uh and I think you can
I think you can tell the first 4 weeks
if somebody is a good culture fit.
>> Mhm.
>> Um and so I've made a couple of hires
that weren't the
ideal.
Uh and some worked themselves out, some
I had to work out. Uh but that is that's
hard because when you're starting out
it's like, oh, I want the best people,
please come work for me.
But they need to be smarter than you,
they need to have confidence, but they
need to fit. And as an entrepreneur, it
is not 9:00 to 4:00.
It is whenever the job needs to be done.
So if we're here at 7:00 in the morning,
that's okay. And if we're here at 11:00
at night, that's okay. We need to make
sure the job's done. And that doesn't
fit with some people. And so my biggest
mistakes have been people.
>> Mhm. Um
>> and I've learned from that. I'm better
at it. I mean, I can't When I interview
now, I have a couple of tricks that I
do.
>> Ooh.
>> Um
>> Can you tell us one?
>> I'll share. Yeah, so you offer somebody
a cup of water, a cup of coffee,
whatever it might be. We interview. If
after the interview, they just get up
and walk out the door, thank you so
much, but leave the coffee or the water
on the table, that means they get don't
get the whole job done. If they say,
"Oh, let me bring it to the kitchen."
cuz we walk by the kitchen on the way
out, and they just put it on the
counter, that's a B. But if they
actually open the dishwasher and put the
glass in, that's an A. That means they
go all the way through.
>> Remind my children that, by the way. Um
so, our you know, our company motto at
Hello Alice is everyone takes out the
trash. It still is after 12 years. Yeah.
>> Um that's so interesting and uh Kim
Perell, a great entrepreneur out of
Florida, uh says POP, perfect on paper.
Uh because you can see someone's resume
and even meet them for I mean, it's so
hard when you we're with someone 30
minutes, right? So, I I I I appreciate
that advice and the whole, you know,
fire fast if it's not working. I it's I
that is very important. Um so, Garden
Nerdy
>> for them, too, right? I mean, if it's
not a culture fit now, they can't be
happy.
>> Yes. Yes.
>> not
particularly easy, probably, to work
for.
I mean, you know, I'm pretty driven and
competitive and Julie, my co-founder, is
clearly the nice one. That's I will on
my deathbed probably not be described as
nice.
Um but, that's okay. It takes two.
>> Which which uh which famous person said
nice women never make history, rarely
make history? I don't remember, but I'll
I'll find it and send it to you. But,
yeah, that's I've read that quote a
couple of times. So, we we nice
whatever.
Um listen, that the other thing I wanted
to understand is
you you have such an interesting
juxtaposition
that you are going to keep people's
hands in the dirt
in this world of AI, when we're on our
phones and so on, yet you are leveraging
AI. Uh uh
tell it tell me I was so obsessed with
with the whole model that you have now,
using AI to help all of us garden
better. Tell us about that.
>> Yeah, you know what? It is starts it's
called Garden Nerdy Match and it starts
with um
with there's a couple of questions, but
if you type in your zip code, not only
do we look at what the predictive
weather is in your area,
but we look at how long it's going to
take for something to fruit. Because if
you plant it, let's say I plant a tomato
in August,
but it's not going to have enough time
before it gets cold to fruit, I will not
feel like a successful gardener. So, we
look at all different kinds of
attributes. Then, we really utilize this
platform to match plants to the
nutrients they need. So, not all soil is
created equal. And I always think about
most plants grow in the soil, but the
truth is plants grow because of soil.
So, you got to get the soil right. And
so, we really look at all the different
things individual plants need. Tomatoes
need something different than basil.
Succulents need different soil than
tropical plants. So, we really look at
the overall experience, and we couldn't
do it without AI. I think companies who
ignore the benefits of what AI can do,
they're going to miss an opportunity.
It is our future, but that actually
helps me because gardening is personal,
and it invites you to pause and be
present, something that AI can't do. Uh
AI certainly delivers. So, before the
experience, we match you to the right
plants. Then, we have something called
Grow Pro. So, we track the weather for
you by zip code by day. And if weather's
coming in that's going to impact
specifically one of your plants, you'll
get a text message that says, "Hey
Elizabeth, you know, move your garden
inside. It's going to be a little cold
tonight." And that engages the gardener.
It extends the life of the garden, but
it more importantly, it lets them know
we're growing with them.
>> So, what is the future of Gardenuity?
What's next?
>> Oh my gosh. You know, I want to
in in on the big picture, I want to see
a garden on every patio, balcony,
rooftop. And we're lucky cuz we work
with about
65% of our business is working with
corporate partners and their wellness
teams. So, we're now covered by
insurance, so companies can offer
gardens and gardening experiences to
their employees. Um we're the first
gardening company
>> covered by insurance?
>> We are.
>> That is awesome.
>> Yeah, it because the data and the
research supports how good gardening is
for you, we just said, "Let's do this."
And Cigna was the first to join, and we
are um
>> That's a great business model for you,
too.
>> Well, because then they need us. They
get to grow with us, and then they come
back as a direct consumer. But we are
the first gardening company that
insurance approves gardens for
employees.
>> That is brilliant. And you're brilliant.
Um
>> Well, thank you.
>> Well, I just I just want to thank you
for um getting us in the dirt, calming
us all down, teaching us um I you know,
I And by the way, you're you're in the
great state of Texas, my home state,
which I should have acknowledged from
step one. I wore my howdy necklace for
you today.
>> Love that.
>> Um but I'm so excited about your new
partnership with Miracle-Gro and and
Bonnie Plants, and I just I want us all
to keep gardening together. Thank you
for coming on the Big Idea and joining
us, and I will continue to report back
on my herb garden.
>> Oh, I'm so glad and how you use it.
>> Yes, ma'am. Well, awesome, Donna. You're
the best. Thank you again, and come back
and see us soon.
>> Absolutely. Thank you.
>> At the end of each episode, I love to
give a shout-out to a small business
doing amazing work. Today is one of
Donna's new favorites, Field's Good, a
new functional cookie brand launching
right now, co-founded by Ashley Fields,
daughter of the famous Mrs. Fields, who
founded Debbie Field Cookies. These
cookies are designed for a
better-for-you snack with the added
benefits of focus, energy, and sleep.
Check them out at fieldsgood.co.
Thank you, Donna, for coming on the show
and keeping our hands in the dirt and
thank all of you for joining us. This
has been the big idea by Elizabeth Gore.
Come say howdy to me on any of my social
channels at Elizabeth Gore USA or you
can scan the QR code below to see Yahoo
Finance's podcast or get them anywhere
that you listen to your podcast. I hope
you'll have a great week and as my
grandma always said, hold your head up
high and give them hell.
>> [music]
>> This content was not intended to be
financial advice and should not be used
as a substitute for professional
financial services.
Ask follow-up questions or revisit key timestamps.
Elizabeth Gore interviews Donna Lydiard, the CEO of Gardenuity, exploring how gardening serves as a powerful tool for mental wellness and holistic health. They discuss the logistics of shipping live plants using patented AI technology to match gardens to local weather, Donna's insights on motherhood and entrepreneurship, and her experiences overcoming rejection and hiring challenges. The conversation highlights Gardenuity's unique position as the first gardening company to be covered by health insurance through corporate wellness programs.
Videos recently processed by our community