What Codex Unlocks for Zapier
28 segments
You now have this tool that basically
makes it feel less like AI for coding
and more like an operating layer for
modern engineering work.
I am Ryan Fitzgerald. I'm an engineer at
Zapier, and this is what Codex unlocks.
At Zapier, we're a remote-first company,
[music] so we're working a lot of
different tools like Slack, Google Docs,
Coda, and Codex is the one piece that
pulls all that together for us. So, one
of the big use cases for us is
generating full-scope tickets in Jira
through Codex, and that involves a
couple different tools. So, we're using,
for example, Zapier MCP and SDK to pull
out of context into Codex for us. We're
[music] across the board much faster at
producing tickets. Before, it could take
maybe weeks of research to kind of pull
together everything you need. Now, with
Codex, we're able to go through all of
those different knowledge sources, pull
together an entire epic with detailed
instructions of what we might need to do
in hours instead of [music] weeks in the
past, unblocking the customer faster
than we're previously.
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Ryan Fitzgerald, an engineer at Zapier, explains how Codex acts as a powerful operating layer for modern engineering, enabling teams to streamline complex workflows like generating Jira tickets by integrating various knowledge sources.
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