Alex Hormozi’s Warning: Stop Chasing AI, Build This Instead!
4696 segments
I do a $ 106 million launch. My mom got
to see it, which is really cool. She
dies four weeks later.
It was just like, how am I supposed to
show up right now? So, I write these
tweets as notes [music] to self.
>> I'd never heard you talk like that
publicly before.
>> Yeah. I'm like, what do I need to hear
right now? And I was like, I I'll write
that, which is like I just have to keep
fighting. And [music] people will judge
how much you love someone by how much
you choose to suffer. I don't think the
person that you lost probably wants you
to suffer. One of the lessons that I've
learned from an entrepreneurship
perspective translated into life is we
[music] will get these moments of
dissatisfaction or discomfort and be
like I'm life sucks. I need to change
something. But my emotional discomfort
is not an adequate reason to change what
I'm doing. And so there's all these
other skills that are still required to
be successful in business. But if I can
compress 14 years of business advice,
the first thing I would say is you have
to decide whether you care more about
your future than what other people think
about your future. Like someone's
version of you has to die because
everything in the very beginning of
entrepreneurship comes down to one thing
which is fear. And it makes sense to be
afraid and it's because we want
certainty, but the only way to know is
to start. The second thing I've learned
is that the fastest way to build a $10
million business is not the fastest way
to build a $und00 million business
because focus and [music] patience are
the two enduring competitive advantages
because they're so antihuman. And so
this is where entrepreneurs will
skyrocket. And I'll unpack that concept.
So how are you thinking about your
business, the world of AI?
>> I'm a big AI advocate, but people are
using AI in the wrong places. like
outsourcing thinking and decision-m to
AI is a really bad decision because you
will just get dumber. This is the best
asset I've got for now. So, I want to
keep it as sharp as I can. Finally, this
is like the the absolute raw truth I
could possibly give, which is the single
best financial decision that I ever
made. And that [snorts] is
this is super interesting to me. My team
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Please help us. Really appreciate it.
Let's get on with the show. [music]
Alex, I I feel like we have to start
with AI because it is front of mind for
both I think my audience but also for
entrepreneurs that I speak to at every
step in the journey whether they are I
was with Adara who's the CEO of Uber the
other day um in New York and he that's
what the conversation was about AI but
then I speak to startup founders who are
trying to build a software company and
can't find a moat that is defensible
those conversations are about AI. What
is your how are you approaching this as
an entrepreneur? How can we use AI to do
the things that are the art the normal
functions of the business at a way
better, way faster, etc. What I'm seeing
a lot especially with founders or people
are starting out is they're using AI to
do a lot of dumb things really fast and
they're trying to build companies that
the models are going to swallow up
pretty much immediately anyways or
already have for super users and it's
just going to like become easier. And
the question that I would ask for the
entrepreneurs who are you know AI maxing
right now and again I think it's very
good to adopt new technology is are you
making more money
>> just the very simple are you making more
money now and even though you're token
maxing [laughter]
>> and spending all this tokens like are
you making more money and I had a a
business I looked at the other day they
had 11 VAS that were doing I can't
remember some sort of like data cleaning
work
>> VAS
>> yeah virtual assistants so lowkilled
labor overseas that was doing work and I
think it was something in the
neighborhood of like $11,000 a month is
what they were paying for these 11 VAS.
And they were doing a good job and it
all worked. And they then spent $350,000
to try and create an AI system that
would replace what these 11 virtual
assistants were doing. But that means
they spent three plus years of costs on
what these 11 virtual assistants were
doing. And it wasn't even the constraint
of the business. It was just a process
they could automate. Not that they
should automate it because it's not the
thing that's limiting their growth. And
so they still need more customers and
that wasn't the thing. This was like
part of their their quote process or
something, but that wasn't the
limitation. They didn't have enough
demand.
>> People are using AI in the wrong places.
They're trying to start AI businesses
when they shouldn't start AI businesses.
They should use AI in their business.
They're trying to advertise as AI
businesses when you should just
advertise the thing that your customer
cares about, which is the solution to
their problem, the outcome. None of
that's changed. But because you got
really excited about it, you think your
customers are going to be excited about
it. But most people are a lot of people
are afraid of AI. Um, so it's not
necessarily even a positive and it's not
making you more money, which is the
final question.
>> When you listen to someone like Elon
Musk, he says that work will become
optional in in the in the future. And I
sat here with a couple of experts on AI.
Then they kind of explained to me what
it is. And from a very simplified
perspective, this machine that has these
neural nets in it, which have lots of
parameters, basically connections like
the human brain does. And when they
train it, the parameters become
reinforced to the the ones that made the
right decision. And the ones that made
the wrong decision are like basically
cut out. Again, I'm simplifying this.
>> These brains, these digital brains are
getting bigger and bigger and bigger.
Um, it's it's like almost inconceivable
to me based on what they've said to me,
these area experts, that at some point
it isn't able to do a lot of the
cognitive work that people are currently
doing. My question really here is like
where does the value remain in a world
where intelligence
is cheap
>> and abundant and um higher one could say
and also in a world where robotics are
coming over the horizon too like where
is the value I think stakes for example
AI can give all of the recommendations
in the world but someone has to own the
decision
>> and so as of [clears throat] right now
maybe it will in the future AI isn't
isn't a citizen of any you know any
country it doesn't pay taxes and so
somebody has to be responsible
>> it's a liability Yeah.
>> Yeah.
>> And upside on on the flip side. And to
take this into different domains from
the media perspective, imagine Jimmy
said Mr. Beast has a video and like Mr.
Beast is going to replace by AI. He's
not going to get replaced by AI because
if he had a video that said $5 million
and the $5 million wasn't real and the
Lamborghini wasn't real, there'd be no
stakes.
>> Yeah.
>> Like chess, right, has become more
popular now than it's ever like than
it's been in recent history. But robots
can beat humans at chess.
>> Mhm. But no one cares.
>> I think about the F1 as well. You'd
still want Lewis Hamilton in the car.
You take him out the car, you stop
watching F1,
>> right? So humans want stakes. And so
there's the compensation side of it,
which is that somebody's going to be
responsible. Someone has to risk the
money. Somebody paid for the token.
Somebody owns the LLC. Someone is is
owns this. And so there is value in the
judgment and the assumption of risk and
upside.
>> Mhm.
>> Which can be money or just the
responsibility. From a media
perspective, we still have to introduce
stakes into the into the show. Now, of
course, there's going to be the fiction
world. They're going to be much harder
hit. But if you're trying to do a
reality TV show, the real part has to be
there.
>> One of the um things that I find really
interesting about you is you spend a lot
of time thinking and in a world of
artificial intelligence, a lot of people
are now deferring their thinking to
these frontier models like chatb or
claim or whatever. And um we've spoken
about this before, but one of the things
we both agree is that knowing the right
questions to ask, clarity of thought,
critical thinking, making the decision
is going to be one of the things in a
world of AI that's critically important.
So my question to you is like how are
you having good ideas cultivating good
ideas and giving your space your sort of
mental space to be able to think about
problems?
>> Mhm.
>> What's your practice?
>> I'll I'll take this from two different
angles. So first is I think outsourcing
thinking to AI as of right now is still
a really bad decision if you it's like I
think anybody who's used AI for any
period of time knows that you can get it
to agree to anything. And that's
frightening when it comes to making
decisions. And so every time I'm like
you know I think it has gotten a little
better. I'll just give it like a really
obvious decision to make. I'll go,
"Okay, let's open up uh Claw. Let's open
up OpenAI. Let's look like let's open
all of them up and I'll ask the same
question to all three and they're just
all over the place." And so I'm like,
"Okay, this is still back to my
judgment." Right? Number two is that if
you do delegate your decision-m to it,
you get dumber. Now, there's all this
research. I'm sure you've had people in
the podcast who talked about it, and
it's like I for sure like this is the
best asset I've got for now, so I want
to keep it as sharp as I can. Do not
delegate the hardest work you the
hardest thinking work you have because
you will just get so weak so fast. A new
idea that sprung into my mind over the
last I'd say three to four months that
I've kind of been chewing with is this
idea of what happens when you go long. M
>> so long-term thinking and how you build
differently today if you just extend the
time horizon and then how you can like
beat competition just by like instead of
thinking in terms of okay you know
founders they always think in terms of 5
years and then exit but what happens if
you think in terms of like 50 years what
are the different decisions you make in
terms of the foundational blocks
>> and this is why I have these blocks cuz
I saw you do something on YouTube with
some blocks before
>> could you explain this idea of sort of
long-term thinking in terms of
foundations
>> we do this exercise in person with
entrepreneurs I think it's so powerful
which is if I were to say, "Hey, build
me the tallest tower using a series of
blocks." If I say, "You have 5 seconds."
You're going to you're right here,
right? And that's that's all you got.
And you're like, "Oh, it's time. Hands
off." If I said, "Okay, now let's assume
we had a little bit more blocks than I
could build in in 5 seconds." And I
said, "Okay, what if I said you had 5
minutes? Would you build it differently?
What if I said you had 5 days? What if I
said you had 5 years?
>> And you have unlimited blocks,
>> right?" Yeah. And so what happens is the
foundation completely changes based on
the height of the building because of
the time horizon you're thinking in.
>> Yeah.
>> I had a mentor tell me this um a long
time ago and it like really stuck with
me which is the fastest way to build a
$10 million business is not the fastest
way to build a $100 million business.
>> Even in the fastest way to build a
million dollar business is not the
fastest way to build a $10 million
business. Like you could probably build
a oneperson agency to a million dollars
a year pretty quick. One client,
>> right? Yeah. It's just like it's just
you could do it really quickly. getting
to a hundred though, you you think about
it differently. You would. And so I
think um to your point, one of the still
outstanding competitive advantages that
you can have as an entrepreneur from a
thinking perspective is just thinking
longer.
>> Yeah.
>> It's really been front of mind to me.
It's funny cuz when I started thinking
about, do you know why it is? It's
because I told myself in this season of
life
>> Mhm.
>> that I was going to do the business that
I'm running now, which is our holding
company called Steven.com forever. And I
immediately noticed that I made a
different set of decisions. I started
thinking about the factory I called it
which is you know Elon's example of it's
building a prototype is easy building
the factory that builds the cars is 50x
harder. I started obsessing over the
factory which in in part in this analogy
could also be seen as the foundations
that we lay to make this durable over
the long term. And then speaking of Elon
I look at the decisions he made with
both SpaceX which I'm an investor in and
Tesla where he was like you know I could
have bought the batteries from Ford but
I'm going to make a completely new
battery from scratch. you know, um, I
could have used other people's
electricity chargers, but I'm going to
build the entire charging network across
the United States from scratch.
>> And this is someone who was thinking
long term. And what happens then is they
have the most durable moat 7 years from
now. And and that's so this is that
becomes the value of the business. And
actually, it was all a byproduct of just
thinking over a longer time horizon.
entrepreneurs and startup founders as
you know we like rush to like get the
exit raise as much money as we can
>> and it looks like you're you're in an
unstable building there. Yeah,
>> it looks like that
>> strong wind, right? [laughter]
>> I could blow that over.
>> Even during the exit process, if it's a
fast, you know, company, it's like
you're kind of like just please stay,
just everything stay fine. No one leave,
you know, like no big accounts go away.
Like you're just like holding your
breath for 6 months and being like,
[laughter] please just go through. And
then if it goes down to this for like a
week or two and they're like, hey, why
are the billables down? You're like, uh,
no, it's a it's it's a momentary ble. It
was expected. did was actually in our
did I not send you the updated forecast?
[laughter] Like it's a whole thing. Um
and I'll do it with the drawing because
it might be it might be a little bit
easier. But like if you were to build a
hundred story building, you'd have to
dig way deeper. You'd have to have a
much you'd have you build with different
materials going up. And so there's a
hundred decisions that get made that if
you're doing a hundred stories versus
one, [clears throat] you would you
choose differently. And so where it gets
really tough is that people will they
want to have it all. And so they say, I
want to have the speed of building a
one-story building, but then they get to
one story and say, well, actually, I
want to get I want to have a 10-story
building, but the foundation wasn't
right. And so this is where
entrepreneurs will they'll do this.
They'll they'll skyrocket here and then
they and then they plateau.
>> And [clears throat] then sometimes,
unfortunately, the correct step is that
you have to take two steps back, rebuild
the foundation, and then it goes up
again. M.
>> And so I think to your point, focus and
patience are the two enduring
competitive advantages because they're
so antihuman.
>> Yeah. So antihuman. So anti- Instagram.
I've got no announcement to make this
month because I'm doing boring like
hiring.
>> Like Basos like the the decision I still
think about this like the decision that
he made that he was going to say like
I'm going to have a logistics company be
my competitive moat. He's a like he
started as a bookstore online and to go
from there to like no we're going to own
the trucks and the warehouses and be
better at warehouse and delivery than
anyone else.
>> That's what we're going to do with our
online internet business.
>> Like just but like who can unseat Amazon
right now? Really tough. What's
interesting as well is that that
particular moment there where the
entrepreneur gets this they they come to
people like me and you in the street and
they say
>> they are I can't get past your
bottleneck. Yeah.
>> What is it that they should have done?
So many entrepreneurs come up to me,
they might hit, I don't know, 500k
revenue, a million revenue, and they
come up to me and they go, I don't know
what to do. How do I get to 10 million
from here?
>> Yeah.
>> And I think in part what you're saying
is they they should have made a decision
earlier on to build a slightly different
type of company from zero. I'll say what
the million-dollar business owner is
missing when they're trying to get to 10
is what they would have done differently
is they would have stayed longer in the
product market fit phase or trying to
make sure that the customers who come in
keep wanting to spend money with them
which they either do periodically. So
like if you buy a soda that you like,
you keep buying it. It's not like you're
on a subscription but you just buy it
regularly. On the other hand, there's
subscription revenue which is truly
recurring uh like your Netflix
subscription, whatever. But they know
that when that customer comes in contact
with the business, they're going to stay
and that money is going to keep going,
which is what allows it to stack. And so
if we think at the most basic level, if
every time you get a customer, they
never left, then the business will do
nothing but grow.
>> It [clears throat] will either stay the
same or it will grow whenever you get a
new customer, it just keeps growing. And
the difficulty of the the the $1 million
entrepreneur is that getting to a
million dollars, you can do really
quickly or 10. And I know that the the
world is like, I can't believe that. I
promise you, you can do it if you just
learn enough skills. Um, but that can
happen really quickly because it just
doesn't take a lot of moving parts to
make it happen. Getting to a hundred or
getting to a billion dollars in revenue,
I haven't gotten to a billion yet, but I
I feel confident I know what we need to
do. The million-dollar entrepreneur is
trying to fit a billion dollars of new
sales in in one year.
>> Mhm. [clears throat]
>> And that's the problem is that at the at
the end of next year, because all the
customers they signed up to make their
million dollars are gone because they
aren't good enough, they have to go back
to the market market and sell and get
another million dollars of customers. So
they think, "Oh, if I if I want to get
to $2 million a year, I have to go sell
twice as many customers." Which is true,
but if we had to compare two companies,
let's say we have company A and company
B. All right, we got company A, company
B. They both are selling a hundred, you
know, new widgets a year. Okay,
let's say company B loses all of the
hundred, but they want to double because
it's an entrepreneur. He's like, I got
to grow. And so he sells 200 people year
two. Well, then let's say he's got $2
million in revenue, and he's got $1
million revenue here. And let's say year
three, uh, he sells 300 units, but he
lost all 200 again because he has no
stickiness. And so he makes $3 million.
Okay, cool. [snorts] Now, let's say this
company A sells 100 year one, they make
a million dollars. They keep all 100
customers. Okay, but let's say that that
company keeps the same number of people
they're selling new. So 100 new
customers come in this year, but they
keep their old hundred. So now they also
have 200 customers and do $2 million.
And then year three, they keep their
same 100 and then the 100 from year two.
So now they have 300 total customers
because they got 100 new and they have
three million. So both of these
businesses on paper,
your entrepreneur friend comes to you
and says, "Hey, I've got a $3 million
business and I've got a $3 million
business. Which one do you invest in?"
>> Mhm. [clears throat]
Now you and I do this every day. And
we're like, "All day we [snorts] do this
one, not this one." Because next year
he's got to go and sell 600 new
customers. Now, where this gets, you can
start seeing this in the financials
because I can tell you that the cost of
getting 300 new customers costs
significantly more than the cost of
getting a 100 new customers and having
200 customers that are existing and
still paying you.
>> And so, you're going to see that in the
bottom line getting compressed and this
is where, you know, growth at all costs
becomes a problem.
>> But for this entrepreneur, he spent the
time to figure out how to get all 100
customers to stay. Now if he encounters
your distribution or my distribution and
then all of a sudden we say great now I
know that I can bring this thing 10,000
new customers then this thing becomes a
billion dollar year business because we
solve the most important part first
which is that the revenue stays and so
when people build in a rush they don't
build a good enough thing and so as a
result you scale really quickly and this
is where knowing marketing and sales can
be dangerous because the better you are
at marketing and sales the faster you
can grow revenue but you get to a point
where you you have a certain velocity of
sales I can only sell 100 people or 200
people or 500 a thousand people a month,
whatever it is. And at that point, you
either have to always be seeking more
distribution because you have a hole in
the back of your bus, but the moment the
sales stop, the business craters. And I
would say that that is more common than
the alternative, which is that you
actually have a sticky business.
>> The other thing people talk to me about
when they come up to me in the street,
when they hit that moment where they're
doing about a million in revenue, is
they say, you know, my customers love
me. They keep coming back, but I've ran
out of time. Basically,
>> yeah, this is an interesting one because
a lot of times if I have the same
response where someone says, hey, I'm
running out of time. The first question
I'll ask is, "What's your margin?" If
they have really thin margins, they
can't afford to get help. That's the
symptom, but not the root cause. The
root cause is either that their offer is
incorrect in that what they're offering,
the price and the terms of their
delivery are too low compared to each
other. You're offering too much for too
little, [clears throat]
>> or you don't have a marketing or sales
motion that allows that value to be
demonstrated to someone. So, they'd be
willing to pay a premium.
>> On pricing, then how do you think about
pricing? Is it a subjective thing or is
it an objective thing? I do I go look at
the market and see what everyone else is
charging and then decide that or is it
what I feel like I deserve? [laughter]
>> I think what we feel we deserve matters
the least in that in that
>> I think it's all about what the customer
is willing to pay. And so one of the
hardest parts for for newer
entrepreneurs is they sell out of their
own wallet.
>> What do you mean?
>> And so it's like if I have somebody
who's really good at fixing cars,
they're like, "Well, it's not that hard.
You just, you know, do a little screws
here." Like I would I wouldn't pay
anybody for that. Like I do it for free.
It's like, "Yeah, but I don't want to do
it, and I would pay you a lot to do it
cuz I don't want to fix my car." And so,
because it's been easy for you, you
think it's easy for everyone. And
because you think it's easy for
everyone, you're not willing to charge a
lot for it.
>> And so, they get into this vicious cycle
of undercharging and having not enough
margin. And then as a result, having to
do more of the work and then if they get
more work coming, they don't want to say
no. And so, then they basically fill up
their entire plate. that they have no
excess capacity but that they can't they
don't have the time to train anyone they
don't have the time to interview they
don't have the time or or the or the
cash right to to afford the next person
and so usually when someone's like I'm
overwhelmed if I say do you have a lot
of margin then either yeah you're
running 70% margin dude like hire some
help if they don't then it's two or
three steps earlier where the offer is
wrong the sales motion's wrong which
typically they're mispriced
>> do you get it all the time where people
say to you um you know Alex I tried to
hire someone and they up and so I
can't I can't trust trust anybody to do
it as well as I can and the clients love
me.
>> I think it's ego.
>> Yeah.
>> I think we want to be special and I
think we like to be needed and I think
that
it is not the business's job to solve
your emotional needs.
>> Mhm.
>> The business's job to serve the
customers.
>> Mhm.
>> And so we are not as unique as we think.
If you could go back in time, you could
teach yourself in a tenth of time
because you know all the mistakes that
you made and the right things that
actually ended up working. So it's like
great. instead of taking 10 times as
long you did to learn it the first time,
go back as though you were teaching it
the right way to somebody else.
>> And so you can collapse the time it
takes to teach someone how to do the
job. And most times what founders are
looking for is a unicorn, right? They're
like, "Okay, uh, I have two employees
and I do everything. And so I need to
hire someone who's just going to be like
me and just do everything else." It's
like, it's not going to work that way.
And so I use this little analogy that I
like, which is, so we have our our horn
of the unicorn. This is going to be so
bad. Here we go. So, we've got our
[laughter]
All right. Here we go. We'll give it a
little hoof. Maybe a little some tail.
Here we go. And here we go. And we need
to have some some sparkle, right? Cuz
it's a unicorn special. Okay. Let's go a
little donk there. But they're trying to
replace themselves with a unicorn. But
there are no unicorns. And we know this.
And so they go through interview and
interview and then they never find
anybody because they can't find a
unicorn. But if you're like, "How do I
find an animal that's got a horn?" Well,
you could go find a rhino. Okay, I've
got a rhino. They've got the horn. It's
like, okay, and then I need a horse.
Well, I can go find a horse and then I
got to find the sparkle. So, I'll get
some fireflies for the sparkle and then
I'll get a horse for the horse. And so,
just like that, instead of saying, "Oh,
I someone has to live my exact life and
have gone through the exa exact same
trial and tribulations to figure out all
the unique things that I know." It's
like, no,
>> they try to find in one person what they
can more easily find in three.
>> This is relationship advice as well,
isn't it? [laughter]
>> Right. Demanding your your partner uh be
all things to you,
>> your coach, your uh you know, your guru,
your therapist, your biggest
cheerleader. Yeah, it's exactly that.
It's it's just and I think in some ways
there's an ego element that I think is
very reinforcing which is that I'm so
special, no one can do what I can do.
And I think that's a very attractive lie
that we like to believe.
>> I guess there's also inherent in that um
insecurity and fear that you see in
these early entrepreneurs that if I hire
another person, I now have the
responsibility of paying them. Right now
it's me, it's safe. I can control this.
Um, but if I bring on other people,
they've got mortgages and families. So
now, now it's terrifying. So, a good way
to justify my fear to myself is by
saying, "Look, I tried. I can't trust
anybody. I couldn't find anybody good.
>> I guess it's just going to have to be
me, myself, and I."
>> And I think if that's what you want,
like, go for it. Yeah. I just like I I
think I think there's I think there's
going to be a lot more solreers, you
know, in the in the coming future. There
already are. I think it's it's a goal
question. What do you want?
>> What mistakes did you make when you
started hiring?
>> Oh, my bar wasn't high enough.
>> Okay. I think at the most basic level
like what is the job like if you remove
everything else what survives and I
think holding the standard survives
because if you're the one responsible
then you have to be the one who
determines what is good enough.
>> It's [clears throat] my view that in
every given department the person who's
highest up should have the highest
standard and if somebody ever gets to a
point where they have a higher standard
for ACU than I do they should run it not
me.
>> There should be a button just down below
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And if you're not subscribed, please
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Thank you so much. Have you seen a
change in the types of questions that
you're being asked? Because because the
world has changed, people are more
interested in personal branding or
business or whatever else. Are people
asking you new questions?
>> No, actually, I don't think. Yeah.
>> What are the questions that you get
asked? I get asked a lot of like, "Hey,
I'm thinking about doing this this
thing. What do you think?" I'm thinking
about starting this kind of business.
I'm thinking about starting a podcast
agency. What do you think? It doesn't
matter what I think. [laughter]
I'm like, and so I'll just ask the next
question, which is like, well, what have
you done so far?
>> Why'd you ask that?
>> Well, because the answer nine times out
of 10 is, well, I mean, I haven't I was
just thinking about it. I'm like, okay,
well then nothing's happened. what's
going on there with those people that
come up to you and they say they're
thinking about something but they
haven't done anything about it.
>> I'm guessing that they want to talk to
me about business stuff and so this is
the only business related thing that
they can talk about and so that's
probably why they talk about it or they
bring it up. Um or they want to feel
like in some ways it's kind of like
procrastive procrastination or that I'm
going to somehow give them one answer
that's going to like finally get them
over the hump of starting. But most
people start because one starting feels
like this very amorphous thing when when
like
I was about to say like has there ever
been something that you don't know how
to do?
Well, whenever I approach something that
I don't know how to do, it always feels
amorphous. It's like this big thing and
I don't know where to start. Like how do
like how do I grab onto a piece of it?
And so having gone and attacked like
these amorphous things like start a
business which actually means nothing.
You have to break things down to much
smaller steps of action. That's why for
me the most basic thing to start a
business is like get an LLC,
[clears throat]
>> open a bank account, have the ability to
process money, and then ask a stranger
if you can do something for them in
exchange for money. As soon as you do
those four things, congratulations,
you're a business owner. You've already
beaten like 95% of people who and you've
also changed your title from
entrepreneur to entrepreneur. And I
think that is one of the most mo just
like um when when a customer buys from
you versus just consuming your free
stuff, their identity completely
changes. They're now a customer which
means they're far more likely to
purchase uh future things from you than
somebody who's not bought something.
That's why you know ascensions and
renewals are much easier than getting
somebody to buy the first time, right?
And so I think to the same degree for us
as entrepreneurs or people who aspire to
be an entrepreneur, it's like go make
the first dollar and then as soon as you
have that taste of like oh this isn't I
I actually grabbed the corner of this
thing. I I I understand. And I just got
to get them to give me money to do
something.
>> Or I can build something and then have
them buy it from me and then I have to
figure out how to build more of them,
right? If it's a thing. But like that's
it at the most basic level. And
everything else is just is is confusion.
If you could go back to the starting
blocks and whisper something in Alex's
ear when he was starting up advice that
would have made the journey easier, more
profitable, whatever. What is what are
the sort of layers of advice you would
have given him at this as starting
blocks? [sighs and gasps]
>> So I've actually thought about this a
lot. If I went back in time and I saw an
older version of myself, if he appeared
in this room right now, let's say 20
years from now, is looking at me,
my hope is that he would say nothing
because it would mean that it worked.
Now, if I if I was going back and let's
say that I I I hadn't taken the step and
I hadn't been able to to make the jump,
what I say in that instance um
is you have to decide whether you care
more about your future than what other
people think about your future.
Someone's version of you has to die.
It's either your desired version of you
or someone else's desired version of
you. And the thing is you're going to be
with you a lot longer than they are. I
think everything in the very beginning
of entrepreneurship comes down to one
thing which is fear and justified. It's
it makes sense to be afraid. Like
there's a lot of risk. There's a ton of
unknown. There's so much stuff that you
don't know. But the only thing I can
also say is that it also puts you in the
exact same position as every other
person who started entrepreneurship.
They didn't know. And the only way to
know is to start. and to have faith that
you will not know the way up the
mountain, but as you walk up the
mountain, the fog starts to clear. And
the fog will always be there, but you'll
always be able to see the couple steps
in front of you. And so, your
responsibility is to only take the steps
that you can see in front of you. That
is it. And then once you take those
steps, the next steps will become clear.
And I think that's where there's an
obsession with knowing the entirety. And
and it's because we want certainty. We
want to know that if we do all of these
things, it's going to work. And you
don't. You want certainty from a world
that will give you none. And if you were
uncomfortable with that,
entrepreneurship might not be for real.
>> Yeah.
>> But I I even say that and I almost I
almost I almost regret saying that
because I was so riskaverse when I
started like people see the content now
or they see you now and you're so
confident and and great on podcast and
like but I'm sure the first podcast you
did, you like look at it and you just
absolutely cringe, right? I had a video
that I put out that was like the first
content that I made that I was like
reacting to my own first content and
it's horrendous. It's horrible. But the
thing is is that you have to be willing
to be cringe.
>> You must embrace cringes. You will not
be cool. It will not look good. You will
suck and everyone will know you suck and
you will know you suck.
>> But again, it's do I care more about
their version of me or my version of me?
And am I willing to be a work in
progress or am I unwilling to do it
because I want to keep my current
station in life? But the thing is is
that you're at a local maximum and
there's a desire in you probably if I'm
talking to my younger self to be at a
higher maximum than I am right now. feel
like I'm capable of doing more, but I'm
so afraid of risking this tiny little
bit that I've built for myself. But the
the the reality is that the only
guarantee that you have of all the paths
in front of you is that you stay on the
current path, you will not get what you
want.
>> Mhm.
>> So there is a chance that you get what
you want if you move, but there is zero
chance if you stay. And I think those
were some of the thought processes that
actually got me to take action was
knowing that I for sure guaranteed 100%
would be dissatisfied with my life if I
had not taken the shot. and then playing
out plan B with excruciating detail. And
I think that's also one of the big ones
for fear is that like fear only exists
in the vague, never in the specific.
Also, so does confusion, right? So the
fear is I'm going to do this thing and
I'm going to fail. Fail's not specific.
And I'm and then everyone's going to
hate me and then eventually I'm going to
get ostracized and die. Like we
catastrophize everything because we're
evolutionary beings, right? We're we're
we're mammals. But if you really think
what does failure like what does failure
even mean? I I I ask someone to buy and
they say no. Is that failure? What if I
ask another person? What if I ask a 100
people? Okay. Well, what if I ask 100
people, all 100 people say no? Am I
allowed to change what I'm what I'm
offering? Yes. Okay. So, you get another
100 people and maybe one of them says
yes. Okay. But even in that period of
time where you had the hundred people
who all said no to you and let's say you
quit your job and so you have no income.
Okay. What are what are the options
available to you? Can you talk can you
go and sleep on a friend's couch? Can
you go back home with your tail between
your legs? Well, it's only till between
your legs if you stop trying. If you go
home and say, "Mom and dad, I want to
save up some capital so that I can I can
extend my runway so that I can go after
this big goal. Mom and dad might be
cool. It might be friends. It might be
or maybe 10 friends going together." And
and because I split a bedroom,
>> so I had a house with six people in it.
Um and I split one of the bedrooms with
another guy. I paid 400 bucks a month
and I had a mattress on the floor and I
was never there. But it was just like I
tried to keep my living expenses as low
as possible. And I think one of the big
ones especially is that um people are
unwilling to sacrifice their short-term
lifestyle and appearances in order to
achieve their long-term goal. And so
they're handcuffed to their lifestyle.
>> And [clears throat] so you'd be
astonished at how little you can
actually live on if you try to live on
little.
>> This goes to back to the long-term
thinking argument as well, which is like
if you think about your status in 10
years versus today.
>> Yes. And I'm I'm willing to take this
dip.
One of the things you said was really
interesting and I it dawned on me that
most people might not realize this about
people like you, which is that you said
there's uncertainty all the way up. Now,
I imagine imagine an 18-year-old
entrepreneur listening to Alex Mosi.
They're going to be thinking, "Oh, he's
got everything figured out all the way
up." And he's no longer living with
uncertainty, fear, confusion, ambiguity.
He's no longer having to think hard
about how to solve a problem because
he's got all the answers. But actually,
as you described it, in my head, I I
imagined all of these this sequence of
almost neverending doors that all just
have a cryptic message on on them. And
you imagine you go through one door and
there's 10 more and they all [laughter]
have you go through one, okay, this was
the right one. And then there's 10 new
ones that all have a vague language on
them. And you've got to pick which one
to go through next. You go through,
okay, you bounced off that one.
you took an L. Lost some money. You go
through another one. Okay, this was the
right one. And then there's 20.
[laughter] actually your optionality is
increasing with the more success you
have. So there's more doors and more
decisions to make, more uncertainty,
which most people don't realize. But
actually, as you were saying, I was
thinking, "Fuck, this is exactly what
I'm going through now." Like I I was up
till the early hours of the morning with
one of my colleagues yesterday night and
we're just figuring out which door to
walk through. So this is really
interesting because the earlier you are
in your journey, the more specific the
advice is because if you do not have a
business, the first step is the same for
everyone which is you must start an
entity and then you have to have a bank
account so that you can exchange money
and you have to have a a way or manner
of collecting that cash. Now of course
you could have cash business but I would
say most people use credit cards now. So
you have a processor, a bank account and
an entity.
>> It doesn't matter what business you
start that is the first step. Now, as
the business grows, you have more
resources. The the nature of the
business is different. And so, the
number of doors that are ahead of you
are actually multiplied by a huge
factor.
>> And so, right now, it's actually never
easier to know what to do than when you
start. And so, it has nothing to do with
you not knowing. Of course, you know, I
just we just said it.
>> It's everything to figure out why you're
not doing it. and more specifically
whose voice you're listening to that is
not yours that you are afraid of
disappointing or afraid of their
judgment. And if you can identify that
voice cuz and you actually put a name on
it, it's not like, oh, what are people
going to think? It's not people. It's
probably like two people. And if you
name, you're like, oh, it's just James
and Betty.
>> Yeah.
>> So, this is really real. So, one, when I
was about to sell Gym Lodge, I really I
it was actually a very hard decision for
me. Super hard. Um, and when I exited,
one of the reasons I almost didn't exit
was because there was somebody that I
knew in my circle, not even like a super
close friend, that I realized when I got
really clear on whose voice I cared
about, I thought that they didn't think
that $46 million was enough money, that
they wouldn't think it was legit.
[laughter] I'm dead serious.
>> Funny to hear. [laughter]
>> He's not going to think he's not going
to think I'm legit. It was only when I
was like, am I going to not do this and
let him control me? Cuz that's what it
is. They control you.
>> And I think when you say it in those
terms, it feels like much heavier, like
I'm letting my mom or my uncle or my
brother or the the coworker John control
me
>> because I that's how much I care about
this guy's approval. I care I have to
care about my approval more.
>> I want to say say this in more detail
because I think it's it's important. The
person that you see in front of you is
not the person who who took the leap to
start the business. I belabored that
decision
for 6 months. I had almost like a
pre-anned answer and people were like,
"Oh, so what do you do with your
career?" Oh, you know, I'm consultant
like to do a business school and then
someday start my own business. It was
like I I could say it in my sleep, but
the someday start my own business. When
I tried to think a little bit more first
principles, I was like, "Okay, well, in
what way is this business school going
to help me start a business?" And when I
looked at the starting salaries of
business school, it was like $120,000 a
year after you went to a good business
school. And I thought to myself, well,
it cost me $60,000 a year and I can't
make money during that period. So I'm
going to lose$120 for sure and at the
time I was making $50 $60,000 a year.
And so I was like, so it's $240,000 is
my call it my opportunity cost in two
years. Do I think that I can take the
money that I had saved up and in two
years get to $10,000 a month? I was
like, I think I can do it. And so that
was part of the reason that I ended up
not going to business school and it was
because of a question on the business
school test was how will a Booth MBA
help a short and long-term goals? And I
just sat there for three days trying to
answer it and I realized I was like I
don't know if it will help my long term.
>> Interesting.
>> So I mean it's good that they have those
questions because they actually forced
me to answer it. Now back to the the six
months I read I I was probably reading
no joke a book every two days cuz I the
job that I had had high seasons and low
seasons. And during low seasons I
basically just read books and they were
almost all self-help books. And I got to
this point after reading however many of
them that I looked back at my life and
realized it was exactly the same. And I
thought, "Oh, if I don't do anything, my
life's not going to change." And so I
had this idea that if I just keep
reading these books, somehow my life was
just going to change. And that was like
one of the realizations that I had. I
had a friend who was also in a white
collar, you know, job like I was. And
every night we'd probably get on the
phone for 2 to three hours and talk
about how we were going to start a
business. And I had this I had this this
IKEA carpet that I bought that was a a
cowhide carpet. And the spot where I'd
walk back and forth was like worn out on
the cowh high because of how much I
would just pace in my small uh flat just
going back and forth just talking about
the ideas that I had to start a
business. Every time I wanted to start
it, I would tell my dad I want to start
the business and he he would be like,
"Let's let's not be unreasonable here."
He's like, "You've got a good job." He's
like, "You're following the plan. You
did Vanderbilt in three years. You had
good grades. You got you were going to
do two years here. Then you go to one of
the top IV, you know, NBA schools. Like
it's you're good. Don't like this is
part of it. This is part of it. Right?
>> I acted with such cowardice that I had
to I had to drive halfway across the
country before I could call my dad to
tell him that I that I had quit my job
and that I was going to start a business
because I knew that if I had done it
while he was there, he would talk me out
of it because he had already talked me
out of it a bunch of times.
>> Why was he doing that? I I learned a
little bit about his background over the
last couple of days. I've got some
photos. I mean,
>> ah that's right. Dear G.
>> And I think there's context in his own
story which
>> completes the picture.
>> So whatever people see of my success I
think in a lot of ways what my dad
accomplished the more I think about it
is bigger. My dad fled during the
Iranian uh revolution right and then he
went to go to uh France to become a
doctor but he didn't speak French. And
so he had to go try to go into medical
school and take Orgo in a language that
he didn't understand. And so he failed
two years in a row. His brother was
like, "Go to Belgium, start fresh, go to
a new place." And so he ended up uh
getting all the way through medical
school. And then he met my mother in
medical school and then they came back
to the US. Now his medical degree didn't
transfer to the US. And so he had to get
a US fellowship in order a residency or
whatever. But no one would take a Middle
Eastern guy who had a super thick accent
who was fresh out of medical school and
there was all these US-based people
here. And so for two years he ran X-ray
slides. He finally gets a residency and
then he decides when he comes back to
Baltimore, which is where my where where
I'm from, that he's going to instead of
join the practice that my mother had
with her father. He was going to go out
on his own, which is pretty ballsy,
right? He didn't have foreigner, didn't
have anything. And so he asked to find
out how much a construction cost for
building your own surgery center. And it
was like $250,000 then, so it was a lot
of money. He didn't have that. And so he
looked at all the legal requirements for
what what it entails to be a serger
center. And then he went to Home Depot
and built a surgery center that met all
the specs and got it inspected so that
he could have his own surgery center in
his practice. Then right as his practice
was starting to work, my parents got
divorced. They changed the the locks on
the door cuz he had like a separate
thing. His patients show up and they
didn't know where to go. It was an ugly
divorce. And so then he's he's starting
his own and this is when he was talking
to me then. So fast forward now. He's
like, "I've been in practice for, you
know, 20, 30 years, whatever." He's
like, "Those years, I didn't even think
about him." I think I was like, "I feel
like I'm not moving fast enough. I feel
like I need to need to do these things."
And he's like, "Dude, a year, two years
now." He's like, "It's nothing." He's
like, "When your mind, you're not even
going to think you're not even remember
it."
>> The the honest truth of the matter is
that I
really desperately wanted to prove that
I could do it on my own.
>> Who did you want to prove that to?
>> I don't know. Everyone. Me, him, the
world. I remember being terrified about
the idea of winning the lottery. Sounds
really weird. [laughter] When I was in
college, I bought a Super Bowl ticket
because it was like a billion dollars or
something. I was like, "Let's do it for
fun, whatever." And I and I remember
having this this moment right before the
the number was going to get called of
sheer terror of what if I win because I
was like, I will never be able to prove
that I I have the medal, that I can do
it. And so, and of course people would
say that now if someone wants to give me
a billion dollars, I'm happy to use it.
Because to be fair though, because I
already have this I already have the
status and the track record that I that
I built this.
>> And this also the reason that like when
I started my my business like I didn't
take a loan like I used my own money
that I had saved because I I wanted to
be mine and I knew I would know. And I
think yeah, my dad had absolutely
perfect intentions. He gave me what I
believe to be for vast majority of
people probably pretty good advice. Mhm.
>> It just wasn't the advice that I needed
for the goals that I had.
>> There's an interesting thing because
people like me and you make business
content and we talk about
entrepreneurship a lot.
>> Um I I often wonder if we're leading
some people astray in the context of
some people actually should take that
advice. Some people shouldn't become
entrepreneurs. Um and how does one know
if entrepreneurship in its broad
definition is for them or not or like
working in a company having you know
having a great job is for them? It's
funny. We were I was doing this show
once and I said to the producer who was
just off camera. I said, "Um, do you
think I'm happy?" So, this is this is
someone who gets to see who's has seen
me for six or seven years behind the
scenes every day since we're on my
kitchen table. Has been there with me
every corner of the world, the the best
and the worst of times. I went, "Do you
think I'm happy?" He went, "Yes." He
said it quickly. And then he and then I
said, "Would you want my life?" And he
he couldn't have said no more violently.
So much so that it was almost defensive.
[laughter] He was like, "You're having"
And then I do you want would you like my
life? He goes, "No." And he was like,
and and he was like laughing. He would
not want my life, but at the same time
thinks and believes having seen me
behind the scenes for 7 years that I'm
happy. And in there, I think you have
something which is the the sort of
subjectivity of of of journey like is
this your journey? How does one know
listening to this now if they should be
an entrepreneur or not?
>> So, I'll give a couple frames because
decision-m is what probably both do with
a lot of our time. So, one is what's the
goal? what do I want to have happen?
>> Everyone says the same things here. They
say, you know, I want freedom to make my
decisions. I want, you know, financial
freedom.
>> Then we have to be specific. And so,
just like fear only exists in the
specific, goals have to exist in the
specific in order for them to be real
and for you to make accurate decisions.
>> Mhm.
>> And this is why I'm so obsessive about
language and like observables and things
like that. So, what is one is what do I
what do I actually want to have happen?
And then number two, what does that
change about my actual daily life? on
this first point. Funnily enough, I said
to you freedom
>> and then I immediately realized that the
least free person in the [laughter]
>> dude this gets okay this is great. So I
think about this it's the freedom to
choose
>> but I think people stop at freedom.
There's this almost fetishization of
independence and keeping your options
open and m and options maxing right for
your life. But all of the best parts of
life come on the other side of
exercising an option and and walking
through a door. But in so doing, leaving
the other doors that you could have
walked through behind. And so the secret
to getting a life you want is making a
commitment. But you will not get all
lives you want.
And so at some point you have to sit at
the precipice and you have to make a
trade. And you have to say, I want this
more than something else. That means I
know I'm not going to get this and I
choose to say that I want this more.
And I think this is where people just
sit at the crossroads. And that is what
takes the majority of time. Not just
getting into business, but also when
you're in business, people will sit at
the crossroads of like, what type of
company do I want to build? What type of
product? And what type what what type of
business do I want? And we sit there and
I when I see people get stuck, it's
almost always unmade decisions because
unmade decisions can last forever.
>> Whereas if you're in if you're in a
trial loop of feedback, feedback,
feedback, like you'll figure it out,
like you'll move. But if you're in an
unmade decision, it could sit there
forever. And that's that's like the
freedom to choose. We have to choose.
Are you seeing this sort of new
generation that have grown up with all
the tools to start their own business
that we're in this personal brand era
where everybody can make content and
build a brand and then do like panel
talks for a living or sell like ads on
LinkedIn? Um,
>> what what is going on here? this sort of
younger generation under 30 now
keeping their options open wanting
freedom. If you compare that to say
maybe my dad who you know one job did
that career for 20 30 years of his love
40 years of his life it's a very
different world we're living in. There
are more people starting businesses than
ever before. I know since co there's
there's at least in the US the stats
that I looked at recently it's like
there's been more new businesses per
quarter. It's been growing really
aggressively at least in the US and so
more people are starting businesses. And
so I think that lowering the cost of
entry has gotten more people across the
line. I think having more access to
information has gotten more people
across the line. But why aren't why
isn't everyone going across the line? I
think there's a couple things. One is to
your point earlier, I don't think it is
for everyone. And so I think the issue
there is one of motivation. They have
too many carrots, so good things keeping
them in their current position and not
enough sticks or bad things getting them
out of their current position. And I
think um I think it's a it's a Tony
quote, Tony Robbins quote, which is uh
the pain of staying the same has to be
greater than the pain of change.
>> And I [clears throat] think that
when that happens and it could be the
pleasure of change could be has to be
greater than the pleasure of staying the
same. E equal opposite, but I think most
people are in that slice, there's pain
and so you will change the moment it is
more painful to stay the same. I've
spent the last decade building and
investing in companies and so often the
conversation around marketing budgets
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budget gets approved but then the
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Now do you think life rewards you
somewhat proportional to the hardness of
the problem that you solve?
>> So I think um a hard problem doesn't
necessarily guarantee that it is a
valuable problem. Mhm. [clears throat]
>> Like if you run a marathon very hard, it
doesn't necessarily make you more money.
So like there's lots of hard things that
are out there that will not turn into
monetization.
>> The second thing is I think it depends
on the size of your goals.
>> And so if you want to be a millionaire,
you do not need to solve a hard problem.
You just need to do a little bit better
than other businesses that are wildly
underserving their customers, which I
promise you there are plenty. You can
just have a pool cleaning business that
just cleans better than the other guy
and like shows up on time and all you
got to do is knock on doors and ask if
they want to switch because their
current company probably doesn't pay
attention to them.
>> One of the things that, you know, a lot
of founders, entrepreneurs are thinking
about at the moment is producing
content.
>> We're living in in in an interesting
time where a kid in Mumbai or a kid in
Manhattan can both produce content using
LLM, uh, AI. They can produce videos.
Theoretically, if you imagine any rate
of improvement, they're going to be able
to make videos, photos, churn out your
quotes. They could use your quotes,
change them a little bit, and have an
agent post them for them. Where is the
moat in content? Where you think about,
if you think about supply demand
dynamics, there's fixed demand. The
Financial Times did a report saying that
time spent on social media is starting
to dip a little bit since 2022. For
younger generations, for older
generations, it's still sort of like
going up or flat, but for Gen Z's, it's
like starting to come down a little bit.
So stagnant demand, tsunami slop coming
in of AI content.
>> Yeah.
>> Huge supply shock. Every unit of content
itself is going to become less valuable.
Therefore, um and the algorithms are
getting more violent or I should say are
becoming more um someone with 10 million
followers can get 2,000 likes. Back in
my day, 15 years ago, when I started on
social media, if you had a million
followers, you got a million a million
likes or a million views, should I say.
What's the game of content in such a
world? Everyone's everyone's making
content now.
>> To your point, what's the mode? Um,
reality is the moat.
>> Reality is the moat.
>> I'd say the number one biggest business
influencer I think on the planet is Elon
Musk
and he happens to own the biggest
business on the planet be the richest
man. Uh, Jeff Bezos, huge business
influencer because he has Amazon. Warren
Buffett probably the number one
investing influencer. Like people fly
around the world and when he when he
talks, everyone listens.
And so even if a teacher in De Moines
Iowa word for word quotes Warren Buffett
and let's do one better let's say makes
even better advice than Warren Buffett
does is still not going to get the same
views because they just forgot to build
Berkshire Hathaway and have a hundred
years of track record. And so what I'm
saying there is that when reality is the
mode it means that your brand is the
mode. It means your reputation is the
mode which can only happen in reality.
Now, that said, I do think it's going to
affect different types of content
differently. If you're in the world of
making fictional whatever stuff, then
yeah, I think it's going to hit I think
AI is going to hit you much harder. But
even then, there's still going to be the
the standard holder. Somebody has to
determine that this slop is too sloppy
[laughter] and that you still have to
work really hard to make the AI make
exactly what you want and have it at the
caliber that you want it to be at.
>> Have you made any changes to your
content because of everything that's
going on with algorithms and AI? Yeah,
I'm focused on only doing things that
only I can do. [clears throat]
>> Most people can't get hundreds of
business owners to fly out in person
every month that are all million-dollar
plus business owners to seek advice on
real business problems at 3 million, 5
million, 10 million a year, 500k a year.
Most people don't have that. And so I
can demonstrate expertise in a live and
interactive fashion, in a way that other
people can't do. I think that live is
something that I mean AI maybe in the
future we'll have some AI avatars that
can go live but at least in the short to
medium term I think live is good. I
think IRL as in like it's actually real
people talking which is we talked about
the scaler fail show that we just
launched. It's real entrepreneurs and
there's stakes [laughter] involved. I
think that is something that is not
going to be replaced. But if we think
about content on this continuum all
right let's make this continuum risk.
When I say risk it's the risk that a
consumer has in consuming the content
and executing on it. And so if we
differentiate entertainment and
education is entertainment the point of
the content is to be consumed. It's the
only objective of entertainment. The
point of education is to change
behavior.
>> Right? So that's our that's our split.
Now entertainers will get hit harder
than educators will.
The entertainers that have stakes
involved will be able to maintain that
mode by still focusing on IRL real
stakes real stories. Now in the
education world of risk, let's put
something that's really low stakes.
There we go. So, we've got beauty on
this side. If I have an AI influencer
>> who does a makeup tutorial, I don't
think the risk is super high that if,
you know, if the tutorial is good that a
girl's like going to not use the tip
that they made in the thing. I think
that's pretty likely.
If you go maybe a little bit riskier,
let's say I have some personal finance
stuff. Well, what's the cred? So, the
credibility in beauty is beauty.
the credibility in personal finance is
do you have personal finances? Right?
So, who's the number one uh influencer
in personal finance? My opinion, I think
it's Dave Ramsey. He also happens to be
I don't think he he calls himself this,
but I think he's a billionaire. And he's
got a massive I think he's public $300
million a year of revenue that he's
done. And I think there's some other
newer newer age people. Uh I think
Vivian 2 is is she's a personal finance
person. I think um Erica Coberg touches
in this. She's the legal legal gal. Um,
anyways, all this to say, all of them
have more credibility. Like, if you just
start giving out tips on how to save
money, there's no credibility. Reality,
there's no reality. You have nothing to
back it up.
>> Mhm.
>> Now, we keep moving further. Let's say
business where if you make a wrong call,
you could lose your business. Here, you
lose some money. Here, you lose a bad
day of makeup. So, the risk goes up. the
riskier or the higher the consequences
of being wrong, the more people are
going to, I think, double down on
credibility of source.
>> What's interesting is I also heard as
you were describing flying these 100
business owners out to Vegas is I heard
scarce, hard and scarce. And I still
thought a lot about these two words as
sort of the pillars of my own content
strategy, which is
>> with an LLM, yeah, a kid in Mumbai could
churn out a video. Um, but the reason
why we have, you know, somewhat of a
moat here still is because it is hard to
shoot on nine cameras. It is hard to
bring Alex Hermosi here. It is hard to
get Alex Hozi to say yes to doing this.
[laughter] It is hard to get Michelle
Obama or JD Vance to say yes to doing
this. So, there's it's hard from a
production perspective, but also from
like to accomplish this is hard. And
then what you described, I heard a lot
of the like I heard hard and scarce. who
can bring a hundred entrepreneurs to
Vegas who are all successful in their
own right and and have them ask you
questions. So that's great content for
us to watch. It's like really impossible
to to
>> very hard. If I had only had a $46
million exit, I don't know if I would
attract the number of entrepreneurs that
that we do now. But now that we do 250
plus schools, a billion dollar plus
company, it's like I have credibility
that the the the YouTube the content
right is not like I we we I still do
business.
>> You know what I mean? We have chains of
brick and mortar that that we're
involved in. I just don't talk about it
because it doesn't it's not relevant for
most people.
>> Let's look at the opposite then as well
just to show people what the opposite of
hard and scarce or of this approach is.
What types of content should we all kind
of stay away from now? So I think
commoditize tips and tricks um when you
have no again like proof is in the
pudding reality is the moat. It's
basically the opposite of that. So if
you are posing if you are pretending if
you have no proof um that you are good
at this thing and again this is on the
education side then there's a big I call
the big uh wispy. Why should I listen to
you? Right? Why should I listen to you?
And if you can't answer that question
for say a prospect, you know,
prospective customer within the first
like couple seconds,
>> they'll just listen to somebody else
because the reason that credibility
matters so much is that it's actually
lower effort to consume information from
somebody who's an authority. And so if
I'm if I'm listening to somebody who
doesn't have proof and I'm listening to
investing advice, I have to really think
like, is this true? Does this make
sense? If I'm listening to Warren
Buffett, I don't have to think that. I'm
like, I'm sure he's right. Now when
someone's like, how do I get into this?
You do what no one else can do. Well, if
you are getting in, then document like
document the proof of effort. So, you
can do pro you can have proof of outcome
just like what we do, right? What you
do.
>> But then there's when you're starting,
there's proof of effort. Jimmy's first
viral video is him counting to like a
million. It's proof of effort. When you
have nothing else, you have time. You
have work. If you want to make if you
want to say, "Hey, I want to I want to
get into into sales stuff." It's like
record your entire day of you selling.
And then when you overcome something
that's really good, that's real life
with real stakes, clip the moment,
right? And show yourself. It's like, I
took 22 calls today. Let me tell you the
best moment. I did a I did a 12-h hour
day. In 3 minutes, I'll give you the
best moments. It's like people want to
deal.
>> And so I think about that as a
compression of time. And the reason that
people listen to the people who are
further ahead who've done all these
things is because we can compress time.
Mhm.
>> You say, "Hey, you could try and figure
this out on your own, but if I can
compress 14 years of business advice
into 37 minutes, that's a good deal." Do
>> you know what it reminded me of? Seven
or eight years ago when I used to have,
you know, big clients, Uber, Coca-Cola,
whatever around the world. Um, we used
to do a lot of like social competition,
social media competitions, and I used to
have this mental framework for the
perfect competition. And I I I remember
the day that I when I first heard of you
and you were coming on my show, and I
was looking through some of your
writings, and you almost had an
identical framework.
>> Yeah. So the the core so each of the
books has one core concept and then it
breaks down how to use it etc. But the
value equation comes down to what's the
outcome
and some outcomes are worth more than
others. If I can help you cut your hair
versus I can get you to be in perfect
shape. Perfect shape is worth more. If I
can get you be a billionaire versus
perfect shape, billionaire is worth
more. Right. So we have outcome and then
we have perceived likelihood of
achievement.
>> Perceived likelihood of achievement.
Okay. So this is the Okay. Interesting.
Yeah,
>> it's the inverse of risk.
>> Yeah.
>> How likely do I think it is?
And then we have on the downside of
this, we have um time delay.
[clears throat]
How long is it going to take me to get
the thing? And then we have effort.
>> Is this sacrifice?
>> Is this effort and sacrifice?
>> No, different.
>> Yeah. So effort is all the things that
you have to begin to do as a result of a
decision that you don't want to do.
sacrifice all the good things that you
have to stop doing as a result of a
decision. So, if I get into fitness, I
have to stop eating the stuff I like and
I have to start eating stuff I don't
like. I have to start waking up earlier,
I can't sleep in as much. Uh, I have to
be sore where I wasn't before.
>> Um, and so that's my effort and
sacrifice piece. The time delay is,
okay, if I can get in shape in 3 minutes
versus getting in shape in 3 months or 3
years,
>> okay,
>> the outcome is am I getting in shape or
am I being a billionaire? And then how
likely is this to happen? Mhm.
>> Because on some level, like if I buy a
PDF of a fitness program for $19 or I
pay $3,000 for a personal trainer to
train me in person three times a week,
my perceived likelihood of achievement
of buying the PDF versus personal
trainer is much higher.
>> Mhm.
>> Now, the effort and sacrifice is
actually going to be relatively fixed.
But this is the part that goes up. Now,
the time delay if done right should also
be fixed there. But this is what
explains the difference in value on a
product level. But the value equation
works for everything. Just like just
like consuming content. Yeah.
>> What's my outcome? I think I'm going to
learn some about investing. How
likely is it that I think he can provide
value or if I consume this? Pretty high.
What's my time commitment of consuming
this? If I'm going to watch a 4-hour
video, fewer people do it than a
three-minute video,
>> right? And then um you don't really
actually have to do any work when you're
just purely consuming content. But if I
wanted to take action as a result, then
that's that's another part of it.
>> But it's still going to cost me 20
minutes, which is a sacrifice. I could
be watching Netflix.
>> That's true. I think if we're using
consumption of media as the thing, the
effort and the time delay basically, are
we talking time delay to outcome? I'm
going to be rich. Um or am I? Yeah, the
time is always going to be a component.
What's interesting is that having looked
at a zillion different offers over my
life and thinking about value. Um the
one that I think is most slept on
is this one.
>> How quickly they can accomplish X
outcome.
>> If you want to get into a business and
just completely disrupt it, do look at
what everyone else is doing and do it
half the time. You can do that in just
about any business because there will
always be someone who's willing to pay a
premium for that.
>> Goes back to what um Jeff Bezos said
about betting on things that won't
change.
>> Yeah. that that like that his whole
mantra around that has been one of my
like I would say one of my true pillars
of like how do I plan for the future.
>> Give people context on that for those
that haven't never heard Jeff talk about
that and what that means.
>> So he I think I saw it as an interview
that he did and they said so given X Y
and Z what do you think about the
future? And he said you know I don't
really think that much about what's
going to change. He said I spent a lot
more time trying to think what's not
going to change and then we bet really
heavily on those things. We believe that
customers will prefer cheaper prices 10
years from now just as much as they do
now. We believe that customers will
prefer more selection to less selection
10 years from now as much as they do
now. We believe that if customers can
get something in two hours, they will
value that more than if it takes them
two days. We believe in that. We can bet
in that. And so he just thinks about
these elements. And if we're thinking
about the like the value equation, how
easy did they make buying? It's one
click. How fast does it come? It's
almost immediate. You have a history of
buying from them. So, and this is also
where the reviews come in. How likely is
it? Well, if it's a fivestar with 5,000
reviews, it's pretty high. If it's got a
one and a half and it's got two reviews,
I'm probably not going to buy it
[laughter] even if it's the same product
just because of our perception of it,
>> right? And then the outcome is what I'm
willing to do for the price, right? And
I think about this time delay component
because of one thing that kind of loops
over the whole conversation at this
point is that
>> people will abstract the value of a
positive future outcome to zero if it is
long enough in the future.
>> True. Even if it's guaranteed,
>> you can guarantee that you will be rich
if you invest, you know, $100 a week or
$200 a week, whatever into into an index
fund, right? Pretty much. And if you do
that for 30, 40 years, you you will be
fine.
>> Because it's 30 or 40 years and because
the latte is today, the discount
basically takes it to zero. There's two
lessons that I think that are really,
really hard to learn. And I think um
Williamson talks about this with like
unlearnable or unteachable lessons,
things like that. Lessons that are
difficult to observe unless you go
through them. One of my one of the guys
who worked for me, he said, "You know, I
consumed your content for, you know,
years." He said, "But seeing you at the
office at 4:00 a.m. every day when you
don't need to do this at all." The
consistency of it, he's like, "I I don't
see that in the content. I mean, I I see
the output of that." And one of the
things with consistency is that you need
to be consistent in order to witness
consistency.
Like you can't even you can't even
observe cons like even if I did a time
lapse that takes 10 seconds of me doing
you still don't perceive it. So there's
there's the consistency piece and I
think the other one with with regards to
the long-term component
>> is patience.
>> Yeah. Also to be to fair focus because
um Shiron my partner says this. He says
um people only see the choices you made
not the options you had.
And so you can't really witness focus.
You just see winning.
>> And so to the same degree with patience
again, you only see the win. Like if you
look at a marathon, people are there at
the beginning, they're there at the end.
No one's here in the middle.
>> Yeah.
>> Cuz it's the only fun part. The content
of a marathon would be the the intro and
the exit. Like you'd literally make it
into a clip that's 30 seconds. It'd be
like, yay. And then maybe a couple mile
markers and it's like, wait, we
compressed this. What a what a bargain.
Great great return on time. You can't
really witness patience unless you've
literally followed it from the beginning
which of course you'll have your OG
people who are with you the beginning of
Driver CEO and they've they've seen the
patience start to play out but it's one
of the things that like one of the the
the ultimate gifts that I would hope and
the equal opposite of this is Steve Win
I think talked about how his the best
thing in the world is that someone comes
their first time to one of his casinos
bets big and wins. It's the best thing
ever. The worst thing that can happen is
that the first time they come they lose
their money cuz then they never gamble
again. And so it's like they he wants
that big reinforcing event up front
because then you can become a gambling
addict, right? And so to the same
degree, my my hope for like my kid in
the future or or anyone who's trying to
start out is that they have something
that happens in their life where they're
rewarded for delaying the outcome and
having a big jackpot as a result of the
consistent effort where they they
delayed the reward. M
>> because as soon as you do learn that
lesson, you see how big the big can be
when you wait.
>> Yeah, it goes back to what we were
saying about long like long termism as a
strategy. But also, yeah, like I only
needed to look at that graph, the
compounding returns graph once, actually
looking at my own audience growth and
seeing that I did a thousand posts on
Instagram and reached 1,000 followers.
And then in my last three, when I had
7,000 followers, I gained 300,000
followers in three posts because
carousels had dropped in Instagram was
rewarding everybody for carousels back
then. And me seeing that graph and then
going, "Oh, it's slow then it's fast in
success." And then starting the diia and
for 3 years nobody listening.
And then all of a sudden it was like it
was just crazy. It just went a
vertical line up and go, "Oh, it's the
same Instagram graph I saw all those
years ago." So actually, you know, it's
slow then it's fast. But most people if
you've never experienced slow, you
think, "Oh, I'm inadequate. I up.
I'm dumb."
>> But you now you have that religion.
>> Yeah. There are mistakes of picking the
wrong path, but I think there are more
mistakes of abandoning the right path.
>> How would you how do you know though?
>> So there's a handful of I think
entrepreneur questions that are
eternally unanswerable. Mh.
>> Which is when do you push and when do
you pivot?
>> Like how much risk do I take on?
>> Mhm.
>> Like should should I consume or invest?
Well, you don't know when you die.
>> True.
>> Right. And so with the push and pivot
one, the best answer that I have to this
because I I get this one a lot like,
"Hey, it's really hard. Should I should
I pivot the business, change it, or
should I try and like push through?" My
actual answer is if you had a
fundamental assumption that you based
the business on that has been proven
untrue from your business activities, I
think it makes sense to pivot. If none
of your original thesis are incorrect,
it's just not happening as fast as you
want or as easily as you want, then you
push.
>> What's interesting is like the nature of
being a founder as well on that is going
earlier than the world. Like when you
think about outside success, like
everyone understands space now and
they're like, "Oh, we can do reusable
rockets now. We get it."
>> But being being the first guy
>> or the first woman um I think is really
the essence of a founder. They go
earlier than than the world's current
available evidence. And thus there needs
to be some kind of framework that you
have. One of my frameworks which I've
never articulated before and I don't
even know if this is going to sound
correct but it's just always guided me
is um do I believe that I'm offering
even a tiny group of people scarce
value? So when I started the direo I was
making Facebook videos with people like
Ja. We we could get tens of millions of
views on Facebook watch back then. No
one was mentioning it. So, I remember
this made this video about relationships
that did 33 million views. Bad guy, no
one would mention it. No one like no
one. And then I started this podcast
called The Dire in my bedroom. I got
went to Apple, bought this microphone
for $100, plugged it into Garage Band,
tried to edit it myself, uploaded it,
and like my two best friends, the look
on their faces in the office, Ash and
Oliver. When they listened to it, they
had never reacted to me like that ever
before for the Facebook videos I've
made. And then when I didn't upload the
next week, Oliver Yonv came to me and
said, "When's the episode coming out?"
For me, that that was it.
>> Yeah.
>> For me, I was like, I've done something
here that's delivered scarce value to
the world. So much so that one of my
best friends who's very honest with me
is asking me when the next one is. And
so now I follow that. So when I'm
thinking about the bets we make on the
future, I'm obsessed about finding
things that are delivering scarce value
even if they're unscalable.
>> I think you bring up a really good point
about the unscalable part because so two
two parts of this. But one is
people will not do things. I see I see
beginning entrepreneurs say they're
like, "Well, that's not scalable." And
I'm like, "You're broke.
>> Yeah,
>> you're broke. It's okay. You can you
cannot be scal. You can just make money.
That's okay." But it also assumes that
your future self with more skills and
more resources won't have the ability to
figure out how to scale it.
>> Yeah.
>> And most things are like we're building
cities in the middle of the
ocean.
If you're starting a business, and this
is where you have to not sell out of
your own wallet, is and that's the the
nature of the offers book is start with
the most absurdly valuable thing you
possibly can. So, whatever price you
want to charge, add one or two zeros to
it. Okay? And it's like, that's crazy. I
agree. Crazy. What would you have to do
in order for that to be worth it? And
then you list out all the things you I
mean, well, if I was going to get
somebody in shape, I' i'd probably go to
their house. I would I would help them
grocery shop. I would I would drive them
to the gym and back from the gym to make
sure that they actually did it. for 100
grand, is it worth it? And they're like,
well, it's not scalable. [laughter]
>> It's like, well, you only need five.
>> And I [clears throat] think when you're
starting out, there's huge value in
having unscalable services because one,
you'll get better customers because
you're going to be charging much more
for something that's a little bit more
premium. And the value of talking to
people richer than you will do more for
you than what you are doing for them.
>> Mh. So like they will shift your
worldview which is why like a lot of
people like caddies who talk to all
these millionaires when they're when
they're playing golf it's like they
learn so much from the people like how
do you make your money like they learn
so much worldview of oh I shouldn't be
thinking this way I should be thinking
like this. So one is you get that. The
second is that you are able to practice
the unscalable thing.
>> Yeah.
>> And then you can figure out how do I how
do I take the scarce value okay this is
not scalable. Fine. We can let's just
say it's not scalable. Okay. Are there
elements of this that are scalable that
I now know because I've done it rather
than because I thought about it because
your thought experiments and I'd say for
myself too are pretty terrible. Like our
ability to predict the future is pretty
god awful. And so we think we know what
it's going to be like and we usually
have no idea. [laughter] And so and so
it's like go do it. You'll collect way
richer data that no one else has done
because it was unscalable. And then you
can actually create something that's
more scalable, that is unique because
you actually went through it. And from a
this is getting a little bit more
businessy, but from a branding
perspective, saying, "Hey, I have a
handful of clients that pay me $2,000 a
month to do this premium thing." For
those of you who can't afford that, I
now have this thing. You've already
anchored high. They see you as the
person on the hill because you deal with
these unscalable, my private clients.
And then you can have like you look at
the Tesla model of start with the
Roadster and then you have the Model S
and then you work your way down to the
masses. And so I'm a big believer in
price as high as you can. Make the very
premium thing first. Let that be high
cash flow, high margin, low scalability
so that you can then have the money to
start working your way down
>> to more people. Well, if I was to
forensically analyze your business
>> now, and then I brought in Alex who
started that business on day one and I
go, look at how unscalable all this
stuff is that he's accomplished. I
actually would make the case from what
you were just saying that actually the
essence of value creation in business is
solving problems that didn't look
scalable.
>> I was just thinking about even the diio
process here from the minute you leave
like so right now the team in there that
are doing the testing, they're actually
making you a book as as we speak. They
take they took photos of us while we
were sat here. And when this interview
ends, they're going to walk in and hand
me the book. I'm going to sign it and
pass it to you. That book is going to
contain quotes from fans that loved our
last conversation. They're currently
printing them off on Polaroids. They're
writing it. When this conversation is
done, we're going to test your name 300
times using ads to see how to introduce
you. I know Alex is going to win cuz
you're a big you're a big name now. But
you think about when we started the
podcast. Imagine me there with on Garage
Band [laughter] with $100.
>> That's not scalable.
>> It's not scalable. I use this this this
frame a lot which is that you are trying
to solve tomorrow's problems with
today's resources
>> and it's a fallacy. It's ridiculous. You
don't have the money. You don't have the
skill. You don't have the connections.
You don't have the resources. You don't
have the experience and the track
record. But future you will. But the
hard part is future is a stranger.
>> Mhm.
>> And so I think we make a lot of this
content to try and approximate as
closely as possible to just pull the
first step for someone to take to say
believe like you will figure it out.
Like as long as you do not quit, you'll
win.
Like you just have to not stop. That's
basically it. You just have to not stop.
As long as you get feedback and you take
the feedback and you improve and you do
that a long enough time horizon, you
win.
>> Let's be So just to be clear that you're
not saying pursue a bad idea all the way
and just never be stubborn about the
pursuit of a bad idea. You're saying
iterate your way.
>> Yeah. We have to get feedback.
>> Yeah. I mean, if you want to have a
doggy skateboard and you pitch a hundred
dog owners on the doggy skateboard and
then none of them want it and you're
like, "Well, I really believe in this
doggy skateboard idea." And then you
bring them the doggy skateboard and then
they really still don't want it. You
probably shouldn't sell doggy
skateboards.
>> So, you should quit the doggy skateboard
business.
>> Yes, but you shouldn't quit business.
>> Okay. The other
>> I think it's local versus global.
>> Even [clears throat] if you just reframe
failure in that way, it makes it way
more palatable. Like you figuring it out
is a lot of failures. I mean, how many
failed episodes, failed headlines,
packaging, you forgot to turn the mic on
and did the whole I'm sure
>> someone came and stole the hard
drive with the audio on it. It's like
[laughter]
>> there's there's going to be hundred of
those. But as long as it doesn't become
a global failure of I'm no longer doing
this, then you're good.
>> One of the smartest things a business
can do is build like a bigger company
without actually hiring like one. But
the problem we all face is that most
companies don't have every skill in
house. So when I look at the businesses
seeing real success today, the
consistent pattern with all of them is
how quickly they move. They bring in
specialists with skills in emerging
areas to keep themselves ahead. Even in
our company, we spent the last year
pulling in talent across areas like AI
native strategy, no code builds, and
product workflows. And we find this
talent through our longtime partner
Fiverr Pro. Their premium service only
shows you vetted talent. So you've
always got the safeguard that anyone you
pull in to help you with a complex
project has the skills that you're after
and will deliver to the same high
standards as your internal team. And
most importantly, they'll keep up with
the pace. It's a simple strategy, but it
lets us stay agile without compromising
on quality. So if you need these kind of
skills in your business, head to
pro.fr.com to find pioneering talent to
fill your business's gaps. That's
pro.fr.com.
One of the great fascinations I have and
almost one of the unteachables is self I
think it's self-awareness.
>> Yeah. I say judgment. Yeah.
>> Judgment again. Yeah. Because I have you
ever had someone come up to you and say
something grandio. They want to go to
the moon. Let's say hypothetical and you
look at them and you go you're not a
spaceman. Do you know what I mean?
[laughter] And how do you how do you
what how do you then give them that
advice which is like raise one
self-awareness. Know what you're good at
and what you're bad at. I think what
people are trying to get at is a an
understanding or more accurate
understanding of base reality.
>> And the people who are achieving the
things that you want to achieve and you
haven't been able to fundamentally if
you're doing stuff and what you want to
have happen is not happening your model
of the world is either incorrect or the
variables you have are incorrect.
>> How did you cultivate a more accurate
vision of reality?
>> So I'm practice I'm a big believer in
behaviorism.
>> What's that? operant conditioning which
is basically how you train machines how
they figured out how to train AI which
is reinforcement training is the exact
same way you train humans
>> okay
>> and so when you see yourself as the
subject that is being trained then we
can make better predictions of will
people buy will people take this offer
let's say I've got a grandpa and he
doesn't want to take his medicine and
the medicine the doctor said was going
to extend his life by 10 years okay the
nurse is at home with me and she's going
to try and give grandpa the the pill.
And he says, "It tastes like I
don't want to have it." He just brushes
her away. She comes back, she throws her
hands up and she's like, "You lead a
horse to water, you can't make it
drink." Right?
>> The operationalist or the behaviorist
would say, "No, you've made many other
options the more likely option than
taking the pill." And so what we need to
do is make the pill the nicest and
easiest option available to him. And so
the first thing you would do is you'd
crush the pill up. And then I would say,
"Okay, let's put it in some lemonade.
Put it in the in the fridge, make it ice
cold.
>> All right, I'm going to bring out some
peanuts that are salty, and I'm going to
put it in front of the grandpa,
>> right? And then I'm going to come out
with a, you know, a chess board or a
back gammon board, and I'm going to sit
in front of him, and set it all up and
say, "Hey, I know you said you wanted to
play back, and I've said no the last
three weeks.
Here's the lemonade. Do you want to
play? If you finish the lemonade, we can
play." How likely is it that grandpa now
drinks the lemonade?
>> Super high. But at the end of the day,
we just we didn't persuade. We arranged
the conditions to maximize the
likelihood of the outcome that we
wanted. What people miss is that the the
amount of attack vectors that people who
succeed approach a problem with is
orders of magnitude greater than someone
who is starting out. Is they're like, I
talked to three people and that was it.
And they said they didn't want it. And I
I tell this this story because it was it
was one of those big moments for me,
which is I I had a mentor. He said, "You
should put some flyers out." That's how
he advertised. He had a big chain of 22
locations. And I was like, "All right,
I'll put some flyers out." I put 300
out. Um, and then nothing happened. Uh,
well, one person called and they said,
"I digged his car." And then I was like,
"Thank God." He didn't I didn't have any
money. Um, so he called me up or I
called him like a week or two later and
he was like, "Oh, how'd the, you know,
how' the flowers go?" And I was like, I
was ready. I was, "I'm gonna show you."
Yeah. I'm gonna show you. Dude, nothing
happened, man. And he didn't even like I
was like I was waiting for him to try
and fight me. like, "Well, what was your
test size?" I was like, "Hm."
I was like, "I put out 300 flyers." And
he was like, "Yeah, it's tough to know
if anything works at 300." He's like,
"We usually put out 5,000 um per test
batch until we know it works." He said,
"Then we do 3,000 a day after that." And
so he was doing 150,000 flyers a month
and I put out 300.
And so as much as people don't think
that like it's like work harder, it's
the the volume of activity and output
that people who are a hundred steps
ahead of you really is often times 100
times more. Now it seems unfathomable
because you're looking at the top of the
hill and like how do I get there? But
you start by making one
>> and then you learn through how painful
the inefficiency is. Like when you're
editing that you're doing the split test
for the headlines 300 of them at a time.
>> You learn because you're like this is so
painful. It works but my god is it
painful. that that is what motivates you
because you want the payoff but you
don't want the pain to figure out ways
to make it more efficient. And then when
it becomes efficient, you did the scarce
work that no one else wants to do
because no one even knows it works as
well as it does.
>> And then all of a sudden you have that
um you have a scarce competitive
advantage over everyone else.
>> At the very top of that, I heard this
idea of like doing and listening at the
same time. And this sounds very simple.
You're talking about reinforcement
learning being the way that you tune
yourself to reality. But you've even
said yourself once upon a time you were
doing a lot of listening books.
>> You were reading and there wasn't much
doing. Some people just do the doing and
no listening.
>> Yeah.
>> And and so they don't tune. But this
sort of like doing and then sort of
reinforcement learning based on the
outcomes is how one cultivates their
self-awareness. That's actually the most
accurate definition I've ever heard of
like that's actually how you get more in
tune with the world is through painful
sometimes feedback
>> data.
>> And then the other thing I heard was you
talking just about like just believing
in human incentives.
>> Yes. And and this like it it sounds like
a [laughter] it took me 10 years to just
s settle on the simple idea that humans
don't really behave outside of their
incentives unless they're psychopaths
and that's like why they go to jail
because they acted outside of social
incentives. They like killed someone or
something. Actually, when you think
about team building or customers, the
first question should be why aren't
they? It's like what are the what what
are the incentives in which they are
making their decision? And you talked
about that example there of giving
someone the gamin board and some
>> you're changing his incentives. Yeah, we
just need to move the levers around. And
so it's like if you're not selling well
to get to a business situation. It's
like you haven't made buying from you
the most convenient, nicest option.
>> It's such an important way to think like
you offer someone a job and they say,
"No, I don't want the job."
>> You can think lots of things, but
actually if you just reason it down to
the the first principal incentives, what
what was and you could it could be a
seesaw like kind of like your value
trade here.
>> What did I offer them? Um what did it
cost them?
>> Yeah.
>> And was that net positive? So I have
this. So I write all my persuasion like
this. This is this is how we do it. So
we say uh plus plus minus uh minus plus
minus minus. All right. This is the
easiest way to write copy. The easiest
way to think about marketing. If you do
the thing, you get more good stuff.
>> If you uh don't do the thing, you get
more [snorts] bad stuff. Mhm.
>> If you do the thing I want or so you
don't do the thing, you get less good
stuff. And if you do what I want, you
get less bad stuff. And so this and this
are our persuasion elements that we say
to do the thing. But we also have to
like call playing the don't, which is
like, hey, also we have these situations
of let's say that you don't sign up for
my fitness program. Well, that means
that you're not going to have these
times with your kids in the future,
right? more good less good stuff, right?
You're going to have more health issues,
more bad stuff.
>> And the people who you care about, who
you want approval from, aren't going to
give you that approval that you so
desperately yearn for. And so we just
pingpong between these persuasive
elements, but all they are is saying
more good, less bad if you do the stuff
I want.
>> And as a as someone who employs hundreds
of people now, this is kind of how I
think about behavioral change in a group
big group of people. You can you can
stand in front of the team and say,
"Hey, everybody adopt AI by the way,
please. Please adopt AI. But their
incentive structure is to do their job.
>> Mhm.
>> And have you read the innovators
dilemma? It's one of my favorite books
of all time on the subject of
>> No, but I'm familiar with it.
>> Talks to the same thing as well, which
is just humans just act inside their
incentive structure. Want to change
humans, change their incentive
structure. A lot of people who are
delusional when they start out think
that they're going to change people.
>> And I think one of my favorite market I
think Gary Halpert said this is a
copywriter. Um he said we don't want to
create demand. He said we want to
channel it.
>> It was just it just is such an
interesting nuance. He's like that
demand like the demand needs to be
there. We just need to just carve a
little bit of that river and point it
towards us.
>> And I think when you're thinking about
for you with the show, the attention is
there. The attention is being spent
every second of every day from every
human.
>> And so we're not going to create
attention.
>> We're going to channel it. and we're
going to make our option the nicest most
most convenient option compared to
alternatives. And then it's really just
getting into the very gritty details of
who I need to make this for. Then you
get into avatars and subsegments and
markets because what makes it attractive
to one person might not make it
attractive to another. And that is why
probably one of the highest leverage
decisions that you make with the
business is who do I serve?
>> Do you have to be intentional about that
when you're starting a business or
offering any product to anyone, whether
it's content, do you have to at the
start decide who it's for?
>> Yes and no. which is a terrible answer,
but to start, you just need to get
anybody to give you money. You have then
met the requisites for being an
entrepreneur. You've accepted money from
a stranger. Congratulations, you have a
business. Most businesses that I
encounter, especially in services,
because it's 80% of at least in the US,
78% of all businesses are service based.
Typically, it starts with accepting all
money from everyone cuz you're like,
"Oh, I do podcast agency stuff." Oh, you
have a Oh, you want to start a Yeah, I
could help you, too. Like, because they
have a pulse and a credit card, and one
of those was the requirement for being a
customer, right? [laughter]
And so you you take what you can get,
right? But you quickly realize that it
becomes very difficult to scale that.
And that's okay because you had to do
what you need to do to survive and get
started. And that's fine. But usually
between 1 and 3 million, you have to
make a decision where you say, "Hey, in
order for me to scale this now that I
have the resources and the experience
and the skill, I can say these customers
are easier to deal with and pay us more
than these customers." Mhm.
>> And if I didn't have to serve 10
different types of customers and I only
had to serve one type of customer, it
would make the operations on the back
way easier because I could start
templatizing and start systematizing
what our delivery is. And on the front
end, if we're advertising people,
instead of saying we do advert your
podcast agency for everyone, we say we
help doctors generate patients using
podcasts.
>> It's like, oh, all of a sudden the
correct customer knows that this is for
them, right? Okay. And so now we're
attracting the right people and then
those people are the ones that we
already figured out through trial and
error and feedback are worth the most.
And then we have a more scalable product
because we don't have to make 10 things
for 10 people. We make one thing for 10
people.
>> Right? Cut once, sell twice, right? Sell
twice. That's the idea. Not cut once,
sell once.
>> I almost hate this question, but I'm
going to ask it anyway. Um, are there
any obvious businesses that have emerged
in your point of view because of what's
going on in the world that a young
person that wants to cut their teeth
should probably be aiming at? 15 years
ago for me, it was starting an agency. I
think that opportunity is a little bit
saturated now, if dare I say.
>> I think that the nature of agencies has
changed. I think you like if you want to
do like a Reddit reputation management
now, that's kind of a more emerging
offer because Reddit's become a bigger
and bigger platform and people look
there. Like I think the the old school
meta ad agency might be harder to crack
into than some of the more newer
opportunities that exist and clipping
agencies things like like those things
are still opportunities right now I
think. So if we have beginner
opportunities and then we have what I
think are great opportunities that are
let's just say non just AI because
there's the obvious answer of like start
an AI thing and automate for small
businesses and yes you should absolutely
do that and there's lots of money to be
made there. Great. Okay.
>> Outside of that what's not going to
change? What can you bet on? I'm gonna
bet that humans are going to want to
still want to look beautiful in the
future as they do now. I think people
are going to want to stay young looking
and so I think the longevity med spa
look a certain way peptide all of that
world is going to crush and is already
crushing right now. there's a huge
supply demand issue. Believe it or not,
I think uh wealth um advisers I can
because I see so many businesses and the
ones I pay attention to are the people
who are making more money than I think
their skill level
>> um would canote right would would would
make sense for like on the flip side I
say like if I see somebody who's who's
doing $20 million a year as a restaurant
I'm like bro you could probably do 200
million a year in a different business.
Um, I had a conversation with a gym
owner that was doing $10 million a year
and it was a service-based gym, not uh a
facility elasticious gym, which is
different. Like a crunch fitness is just
like use the equipment, whatever. But a
true service based gym, which is either
personal training or semi-private
training, really hard business to scale,
easy to start, hard to scale. And he was
like, "What do I think?" You know, what
do you think the the opportunity is for
me? I was like, "Honestly, dude, you
could take your exact skill set because
you've got 100 employees and you're
trying to deliver an amazing experience,
but with low skilled labor, you have to
maintain culture. There's all of this
stuff that you have to It's like if you
took that same skill set and just
applied it to a superior vehicle, you'd
make more. Now, you might not want that
and you might be happy with your
existing business, which keep on just
know that it's a harder it's a harder
business. So, all that to say, I think
wealth is a big bucket. Um, wealth
related services are still crushing.
Insurance risk is still going to exist
in the future.
>> Mhm.
>> So, there's going to need to be
insurance. People are going to to to
fractionalize risk, which is what
insurance functionally does. The
longevity looking nice is one and then
anything that's not cool has like a
discount applied to it is always
something that's very interesting to
look at. It's kind of like trash. Like
no one wants to be like a so what do you
do? It's like I I'm in trash you like it
just it doesn't have the same gravitas
as I'm a doctor except that guy could be
a billionaire, [laughter]
right? And so if I look at like oh I I
do you know I do waste management for
old people like you know human fecal
matter. It's like there someone's got to
you know like someone's got to figure
something out, right? And so those are
the types of businesses where it's like
look where no one wants to look. Look at
look for things that people would not
want to say at parties. There's usually
big opportunities there if there's
obviously money where I said owe people
because right now it's so wealth is so
concentrated on the I did my favorite
video of the year. I I did this
breakdown and because it was my favorite
video I think it got like 300,000 views.
But like [laughter]
but what I did was really interesting is
that I took wealth in the United States
and I had a had it represent $100. 100%
of wealth is $100. If you looked at it,
right, and you had a circle for all, you
know, 100 people at different
percentiles, right, there's like $2 in
the bottom 50th percentile.
>> The bottom 50% of people has roughly
$200
>> of the hundred in wealth.
>> Wow.
>> It's crazy. And then you've got your
next 40 and I think that was like $27,
something like that. Then you have your
next 9% which has like $36.
And then the top 1% has 31.
Hopefully the math maths, but it's
somewhere somewhere in the neighborhood.
And so when you look at that division
and then you're like, who should I
serve?
Many people who are starting out are
here and the only people they see are
here. And so their view of the world is
not accurate.
And this is why they stay broke because
they try to sell to other people who
have no money and then assume that no
one has money.
>> The [snorts] interesting thing I noticed
and I think anybody that's ran a service
business will be able to relate.
>> Yeah.
>> Is when I started out I was selling to
startup founders who had an app idea
whose marketing budget was approximately
$10,000 and I was asking for $10,000
>> per year. [laughter]
>> And they were watching me. They were
counting every download they got on
their apps. And slowly we managed to
move up. And the remarkable thing is,
this is a crazy thing to say, but it was
easier from a client management or a
client account management perspective to
deal with Coca-Cola than it was Dave
with his dating app idea. Coca-Cola, who
would give you potentially six figures
in budgets, um would would be a little
bit more casual than Dave with his
dating app idea where he'd put his
mortgage on the line. [laughter] But
it's not it's not easy to move up
because to get that meeting with
Coca-Cola to be able to present to them,
you got to earn it somehow.
>> So, it's all well good saying it, but
the reality of getting up there is they
they think more about credibility, track
record. They'll they'll work with people
who are highly credible and who who they
can see a reality behind.
>> And so, it's not there's nothing wrong
with starting to sell the friends and
family. But the the goal, again, that's
if your goal is to make more money with
the business should be to move up
market. And if you look, so this is kind
of interesting, something I've noticed.
>> If you look at the price of a service,
and this is specifically for service
businesses,
>> the price of the service almost has a
one to one correlation with how advanced
the business and business owner are
>> just as a forcing function because in
order to go up in price, like a service
business done well means you did a good
job. You have more demand than you have
supply. And so what do you do when
supply and demand crisscross? You go up
in price. And so you continue this loop.
And as long as you continue to deliver
more value than you're charging for, you
continue to have more demand. And you
just keep lading up. And this is why
price is such a strong signal for value.
Which why when you're starting out, it's
hard to hear us say, "Hey, add a zero to
your price tag. Add two zeros to your
price tag." Because if someone comes to
me and says, "Hey, I want to do all of
your social media management for $2,000
a month." I'm like, "Dude, you can't
even handle me."
>> Like you could like even if I said yes,
you can't. it. The math doesn't math.
There's no way you can do it. And so if
someone comes to me like the minimum I'm
probably going to be willing to spend is
I don't know 15,000 a month for a
vendor. Like the minimum I could really
possibly and it' be probably a smaller
shop and I know the founder is probably
still integally involved. I'm fine with
that cuz I'm okay with some founders
like being good and basically me seeing
them as a fractional employee that I'm
paying less and that works fine. All
that to say like you want to have your
price go up. One because you serve
better customers, two because you have
better margins. Three because there'll
be less headache and four because it's a
signal of how good you are at what you
do. And the best businesses and business
owners will know, oh, this is for me.
You signal to them that you like you
want to go out market, but you have low
market prices. There's um there's
something called the Van Wesson door
pricing analysis. You might have heard
of it. It's from the 1970s. I do this
most times when I launch a new offering.
And so there's four questions you ask.
Number one, at what price would this be
so expensive that you wouldn't even
consider it?
>> Mhm.
>> Number two, at what price would this be
so cheap that it would be impossible
that it would be able to be valuable? It
it'd be too cheap. At what price would
it be right at the edge? you'd have to
really consider it, but you'd end up
buying it. And then at what price would
it be a bargain, a good deal? And so
when you actually take a scatter plot to
this, and now I have to I used to have
to do these manually. Now you can
literally just take the data and put it
right into AI and say, "Hey, run a van
western drug analysis on this, which is
amazing." So you can get it in six
minutes. Um, and so you get these
there's four points on the graph
if you have the scattered dots. And so
you have the point of marginal cheapness
which is basically beyond this point the
majority more people will think it's too
cheap to be believable.
>> Okay. And above this price it's too
expensive to be considerable.
And so what you can find is you can do
area under the curve to see at what
price would I make the most money if I
had a higher friction sales process.
>> Mhm. [clears throat]
>> And if I wanted people to simply
purchase it. So if I wanted to have an
automated sales process where my range
is. And so there's a range in there
where it says, "Okay, right here is the
point where you'll make the most number
of sales." Now, you'd have to factor in
margin, like gross margins of the
product. But you can guess like this is
how when you want to launch a shampoo,
this is how they do it. And so we can
price it precisely.
>> Is it a bell curve or is it
>> Oh, yeah.
>> So is it like a
>> Yeah, but sometimes it's so
interestingly sometimes you have double
gaussians that'll happen
>> because it's different customers. So
when so when I run these, I ask those
four questions, but I also ask for the
customer stats. So then I can slice it
by saying, what do the rich customers
think? What's the pricing curve for
them? What's the pricing curve for poor
customers? What's the pricing curve for
home services? What's the pricing curve
for? And so then you can get really
really accurate with initial pricing.
Of all the ideas that you've put out
into the world, what are the the sort of
headline ideas or questions that you
found to be most compelling to people?
Almost all the core concepts in this
book come down to figuring out who you
want to sell, what you want to sell
them, and how to get them to buy.
And most of my content focuses more on
acquisitions since the vast majority of
small businesses, say 1 to 50 million,
>> not always, um, but I'd say 70% of
businesses, this is rough estimates,
that come through our doors are demand
constraint. They could use more
customers than they than they have. 30%
are supply constrained. The phone's
ringing, but they just don't have enough
account reps. They don't have enough
technicians, whatever it is. And so,
what's really interesting about this all
of these books when taken in aggregate
is that
every problem is a marketing problem.
And I'll and I'll sell you on this idea.
So, if we were to think about a business
as okay, we've got lead genen, right, as
activity number one. We've got nurture
as number two. We've got sales,
uh, we've got, uh, onboarding, and then
we've got retention,
ascension, right? Getting them to keep
paying and getting them to buy more
Now, this is the demand side for
customers, right? Everyone hopefully
everyone's kind of aligned with that.
Now, if you're supply constrained,
>> which means
>> which means that you uh have more
customers than you can handle, more
people are interested in your stuff.
Let's say you're the solarreneur and
you're like, "How do I like there's only
one of me, what do I do?" like you're
supply constrainted. If you had
unlimited view, you you could make more
money, right? So, what's the equivalent
version of this? On the supply side, you
have application generation and then you
have application nurture.
>> What does that mean, application
nurture?
>> Basically, we're working these leads.
Yeah, we have these applicants. We need
to get them scheduled. We need to get
them booked. We need to make sure that
they're not getting lost in the process,
you know, like how how quickly can we
line these interviews up, all that,
right? We have the interviews
themselves, which is the sale, right?
And then we have onboarding like you do
for a new employee. And then you have
retention. And then the ascension is
they're grow they're going up, right?
Are are they are they are they moving
up? Which means that you just treat
humans the way you treat humans in a
pipeline in a business. And so if you
have a demand problem, but you know how
to get employees, then do the stuff that
you get to get employees to get more
customers. If you know how to get
customers, but you don't know how to get
employees, use the exact same process,
which means
who's writing the copy for your your ads
and your promotions and your outreach
temps. Well, somebody probably should
take a look at if you haven't looked at
this, by the way, and you're a slightly
bigger business owner, you will be
horrified by the outbound messages that
are getting sent on your behalf to
people. You'll be horrified by the job
postings that your company is putting.
You're like, "No one would respond to
this. How would you think this would
work?"
>> Very funny. From a nurture perspective,
the leads aren't getting worked. No
one's following up. We're not giving
them any materials to sell them on our
just like you would with a prospect.
Like, why don't we have case studies?
Why don't we have a video sales letter
that tells tells the whole business? So,
every person who comes to
acquisition.com watches a VSSL for me
and it's a 13-minute thing of just like
here's how the business works and it's
this is our real estate arm. This is
like and it shows everything and like
I'm giving proof and this is John and
John's an employee and John loves it
here, you know, whatever. And so then in
the interview itself, it's like, do you
have a script? Well, you have a sales
script. Why would you not have an
interview script?
>> Mhm. [clears throat]
>> Pre-anned questions. Do we roleplay
this? Well, we roleplay this. Isn't this
just as important, if not more
important? Is there more leverage on
getting one 10 out of 10 talent person
than just one customer? Yeah. On the
onboarding, are we just do we have any
process? Do we have 30 6090 of what
what's going to happen over the next 30
60 90 days and what is required for them
and what information they need to
consume so they can become proficient?
And then once they are onboarded,
what's their what's their career path
look like? How do they like one of my
favorite questions is when I have
somebody I really like, um I say, "What
would it take for you to work here
forever?
What would it take? Just tell me what it
would take." I can say, "No, just tell
me what it would take." And then I can
start moving the pieces around to figure
out how I can get this person to stay
forever. But the same thing happens if I
have a a customer that I like a lot
like, "What would it take for us to be
your your sole provider forever?" Mhm.
>> Especially this because I know you have
more enterprise experience sometimes
saying, "Hey, let me be the sole
provider. Let's get let's go exclusive.
>> Let's lock in a three-year contract and
I'll give you these other things for
free if we lock it in."
>> And I'll never work with
>> Yeah. these three competitors. Yeah. And
so almost all problems in business can
be solved by more people finding out
about your stuff either to work for you
or to buy from you,
[clears throat]
>> which also means that you probably have
ongoing marketing to your customers. You
think there shouldn't be ongoing
marketing to your team and employees. Do
we want our customers to give us
referrals? Yeah. Do we want our
employees to give us referrals? Do we
have a incentive for people to bring
referrals? There's a great story. A
friend of a friend had a had a $10
millionish dollar a year business. He
talked to somebody in the exact same
space as him uh who was way further
ahead. And he uh he was in business that
had like agents uh that work from like
kind of like a brokerage. And the mentor
told him, "So, what's the incentive that
you have for your agents to bring more
agents?" He's like, "Oh, I you know, I
pay him 500 bucks if they bring a new
agent on." He was like, "Okay, what do
you make on a productive agent per year
in gross profit?" He was 250,000 a year.
Productive agent, gross profit. He's
like, "So, you're only willing to spend
$500 to make 250,000?"
He's like, "What would you spend for
250,000?" He was like, "I mean, I don't
know, 50 grand." He's like, "Yeah, so
why don't you make your incentive 25 to
start?" So he took his incentive from
$500 for referral to 25,000
and he took his company from 10 million
to 400 million.
>> Yeah, it's crazy. [laughter] I think
about this a lot. Even with like
recruiting, like people like, "Oh, head
hunters cost a lot of money." I'm like,
"Fucking hell." For really exceptional
talent, it's almost it's always a deal.
It's always a great deal. Going back in
time, if I were to give the the like
what has changed about uh me then versus
me now is that my standards for talent
are significantly higher and my
tolerance for letting someone be
mediocre and stay are lower. I think
probably all the entrepreneurs I've ever
interviewed would say that exact thing.
I remember one particular entrepreneur
who's built 100 billion dollar business
publicly listed. He said, "At 20, I
thought hiring mattered. At 30, I
thought it was kind of important. At 40,
I've realized it's the single most
important thing." and this is a guy
that's built hundred billion dollar
publicly traded company and I was like
but it's funny because that's what all
of them say.
>> Yeah. But I this is a broader
relationship advice lesson which is just
the best and worst decisions you'll make
in your life are people and I mean I
look at I look at some of these things
here and I go I mean it's true for you.
>> Yeah, I know right.
>> This is a photo of your lovely wife.
>> Nugget Zone.
>> You think about the variance of your
outcome if you had chosen someone else.
>> I do think about that. I do think about
that. It's
probably the single best financial
decision that I ever made was marrying
Ila
because
and this is this is no shade to any any
any relationship that exists of mine or
anyone's you know people optimize for
different things and I'm not saying I
optimize for finances. I'm saying, but
within that lens,
she was just down and she believed in me
a lot of times more than I believed in
myself. And I think I think that's all
anyone really wants or at least for me
that I that I wanted was and the thing
is is that hasn't stopped as the stakes
have gotten higher. I remember there was
this business that I was that I was
working with and I was going to meet
with the whole team and I was like this
is like a really tough problem that
they're asking me to help with and I was
like and she just like cut me off and
she's like good thing you're the best at
it and that you're going to give them
more help than anyone else could and
it's just like whether that's true or
not it was exactly what I needed to hear
in that moment. And so I I also say this
to people who are starting out is just
like I I do not have perfect
um self-security. You know what I mean?
Like I wouldn't say it's imposter
syndrome cuz that's not true. But like I
have doubts of like I don't know if I'm
going to be able to solve this. I mean I
hope I am and I keep working on it but
like I don't know
>> and as the the problems become more
complex and have higher stakes, it's
like this is harder and will cost more
if I fail. Um the pressure feels the
same. I would say the only difference is
that we have more resources to to to
handle them. Mhm.
>> And so in a lot of ways, when you're
starting out, it's kind of like fighting
a bear with your bare hands, but when
you're further down, it's like trying to
slay a dragon, but at least you have an
army.
>> Mhm.
>> And [clears throat] so the foe is
bigger, but your resources are bigger,
too. And in some ways, it's almost
easier later than it is when you start.
But you only earn the right to face
those foes by going through the earlier
stages when you didn't have the
resources because you learn the grit,
you learn the scrappiness. And I think
that like it's a it's a right of passage
and Ila was willing to go allin and I
would say that like if anything kind of
like a jockey bet u for VCs like you bet
on the horse not the jock or sorry the
jockey not the horse. when she saw me, I
had, you know, a handful of gyms and it
wasn't like I'm Alex Herozi the, you
know, whatever I am now. I was just a
gym owner and I was 26 and I worked
really hard and she was like, I don't
know where we're going to go, but I know
Alex is going to work tirelessly to get
there and she just always believed. And
I think that if like I think the person
that you were married is either going to
increase the likelihood that you hit
your goals or decrease and you just need
to decide whether that's important to
you
>> if you were single.
>> Yeah.
>> Do you think you would be as successful
as you are now?
>> I wouldn't be as successful because
number one, there have been plenty of
moments cuz I don't struggle with
anxiety. I struggle with apathy. Um not
caring. Why do I even bother doing this?
We already have enough money. Who cares?
Ila in a lot of ways has bigger dreams
than I do. Um I have [clears throat]
always had big goals for finances, but
at a certain point um and I think I hit
this kind of like last year for me,
which is weird because I always like
people always like when is enough
enough? And it's kind of like working
out. Um I got to a point where I was
like almost 250 and lean and I was like
this is more than enough. I I'm going to
come back down. [laughter] And so I've
had bigger goals than most people for my
fitness or muscles or whatever. Um, I've
had bigger goals than most people for
money, but I also was like at that point
when I hit it, I was like, I think this
is enough for me. And Leila was like, it
was never about the money for me. It
never was. And I think that's why our
dynamic worked really well. But she's
always cared about the team um, more
than anything. And she's like, I her
dream when she and I met was to build a
place that people love to come to work.
And if you do that and it also has a
good business model behind it, marketing
and sales and pricing and all this other
stuff, it's like you end up making a lot
of money.
>> But I would have probably taken my foot
off the gas earlier if it hadn't been
for Ila. I think I would have struggled
more operationally. Uh because Ila is
Ila will never get the credit that she
deserves. Um but Ila is Ila is the is
the pure is a pure operator. like
unbelievable leader that talent that I
probably wouldn't have been able to
either get or keep stay because of her.
Like I think that if there was like a a
divorce in the business, I think the
vast majority of people would [laughter]
>> I'm serious. Like I I know I like
self-awareness. I people know what I'm
good at
>> and I know people are loyal to Ila
>> because she's just there for people. Um,
and so for those reasons, I don't think
I would have I don't think I would have
kept my foot on the gas. Um, I don't
think I would have been able to operate
nearly as complex of a business as we
currently have. And on the inevitable
like troughs of my motivation, she was
the one who kind of carried me.
>> A lot of people be listening now and
they might be listening with their
partner, maybe they're listening alone,
and they're thinking, you know, my
partner isn't all that supportive of me.
And dare I say, some people will be
listening now and think their partner is
actually against
>> Yeah. their ambition.
What do you say to those people?
Figure out what you want. Like, we have
to make trades. How do you Do you know
what? It's tricky because
some of those people might say, "Right,
it. I'm going to dump her or him."
>> And then they pursue the business for 2,
three years. They become successful and
they're lonely as hell
>> and they look back and go, "Do you know
what? That was actually my insecurity
and my shame that drove me to do this.
But I've I've now I've got the mansion
and I'm here alone. I should have she
was a good girl. He was a good guy.
>> I speak only from the pers perspective
of how do you align the conditions to
maximize the the business outcome.
That's where I come from in terms of how
I'm speaking about this in terms of
maximizing subjective well-being and
your happiness. Um those factors are
completely different. And so I think
Arthur Brooks has this just this amazing
visual example that I love, which is
imagine two scenarios. One of them is
that you drive your brand new Ferrari to
a three-star Michelin restaurant. Um,
and you have the corner corner booth
eating the best food in the world
looking out of view alone or piling into
your beat up, you know, Camry, uh, going
to a Denny's with your five best
friends. Which one is the one you think
you're going to enjoy more? It's
obvious. It's obvious it's the second
one, but we live our life like the
first. And so I think if again it comes
down to what you want. If you're like
this girl, guy, whatever like satisfies
so many things, like you will not find
the perfect person cuz you're not
perfect. And so it's just what on the
stats of this person am I willing to
make trades on? Am I willing to have
somebody who's maybe not the most
supportive of my career, but maybe
they're supportive of my subjective
wellbeing? Maybe they're supportive of
my of my extracurriculars, maybe they're
supportive of my spiritual journey,
whatever. They might just be supportive
in different ways. And so again, it's
what do you want? And I think people I
had a my my first boss um or last boss
rather said this thing to me and it's
really stuck with me. She said,
uh
figuring out what you want is 99% of the
work. She said the easy part is getting
it. And I thought about that a lot
because I was like, no, the hard part is
getting it. And it's like, no, it's like
it's how many layers deep did you figure
out what you really want? And I think
that's because when you when you really
know what you want, then it's then you
just align the world to go get it.
>> It's very hard to know what you want.
>> Yeah.
>> Because there's all these near-term
temptations. There's this external
noise. There's Instagram telling you
that you want this.
>> Yeah. No, you need this. Yeah. So being
able to drown out all of that noise and
get to some kind of signal and also to
your point about sacrificing everything
you could have had,
you know, 2 3 4 5 we want the upsides of
all paths without the cost of each. And
so it I just
>> this is the why I still believe that
decision-m which is this the least sexy
topic of all time but still the most
important decision-m is the highest
leverage thing that you can do in life
making good decisions.
>> And is there I mean we've talked about
frameworks. Is there any framework for
making a better decision as it relates
to what we're talking about here?
>> I think it's answering the first part
which is what do I want to have happen?
>> What do I want to have happen? Yeah,
that's um even that that's you know I'm
probably speaking from experience here
because when I was what 20 years old was
it 20 or 19 I Mark no friend of mine
mentor of mine gave me this diary and I
remember the first page I wrote in it
what I wanted and what I wrote
>> was before the age of 25 Range Rover
Sport to be my first car million dollar
six-pack girlfriend I'll throw up
there's picture of it on the screen and
I actually took a photo of it in my
Range Rover at 24 years old as like a um
but did was that actually what I should
have written
Well, I think it's probably what you
wanted
>> and then you updated your wants because
you got it
>> and then you found out that you wanted
different things.
>> Sure.
>> Fortunately there my time horizon was
quite small so I could figure out in
three or four years without any without
any like damage that that was not the
right thing to write down. But some
people orientate their lives to like I
need to become a let's say billionaire
>> and the sacrifice to use one of your
words along the way is family, friends,
mental health, health. And then you get
there and you gosh,
I can't turn back time. I can't rebuild
relationships. I can't call my mom now.
She doesn't answer or she's gone.
>> So that's kind of why I always pause on
this question of what do you want? Cuz I
think we're actually like, as you say,
like terrible at knowing. And I don't
know a better way of knowing
>> than getting in than deciding whether
you want it or not.
>> I think um one of the one of the
interesting things with wanting is that
we only want what we don't have.
>> Mhm.
>> You know, [clears throat] uh people who
don't have kids want to have kids.
People who have kids remember the times
they didn't have kids. People who were
single want to get married. People who
are married, you know, reminisce about
the times they get single. But I see
that as inherently human, which is that
we only remember good and not bad. And
that's a beh So that's a behavior thing.
That's not a So like the reason that
when you get drunk and then you're hung
over the next day and you say, "I'm
never going to drink again." And then
seven days later you drink again is
because punishment fades. Reward sticks.
Which is why you go back to the old
girlfriend and you still long for them.
Even though when you get back, you're
like, "Oh my god, I heard she was crazy.
What [laughter] was I thinking?" Right?
But it's because we only remember the
good, which is good to know and I think
evolutionary because it's like you
remember you got berries there, but you
don't remember the sacrifice. Like all
to the same degree from like pregnancy,
horrible experience for many women. Not
all, but many women. and it's a horrible
experience.
>> But then you get this reward at the end
which is this baby and then that just
like fades away and then you're like you
know what I want another baby.
[laughter]
>> Speaking of babies, Alex.
>> Yeah,
>> there you go. You gave me a jump off
point.
>> Leila's pregnant.
>> Yeah.
>> How how long till the baby arrives?
>> Four months.
>> Four months.
>> Yeah. Exciting.
>> What are all the feelings? I can see
some [laughter] a mixture of feelings on
your face.
>> Um I'm stoked, you know. Uh I'm stoked.
Uh, I'd say I have elements of
fear mostly that I I want to do a good
job, you know, being a father. Um,
>> I can see, Alex, that you're scared.
>> I can tell because I know you're I've
sat here probably for 10 hours over the
last I don't know how many years.
I'll tell you what the issue that I've
been struggling the most with which is
how do I define a good parent
>> and how do I define a good child or a
successful child which then just gets
into sort of a meaning of life question
which is why I think it's so difficult
but like I'll take the parent one for
example if if we define a good parent as
a successful outcome for a child one in
what domains
>> right is it a billionaire who's lonely
and sad is that had a successful
outcome. I don't know. Um, but let's
just assume the world's version of
success, and I won't enumerate it.
How many people who have all that
success had bad childhoods?
>> Mhm.
>> Do we now call their parents good
parents?
>> Can I can I posit something? And I've
not I've not had kids either, but what
would happen if you removed both
questions?
>> Oh, just like I'll just take it as it
is. Well, I I'll say it's very I it
would I I almost want to say it's
impossible for me [laughter] because of
control. you like to be able to control
your outcome.
>> I want to know what I'm doing. I want to
know where like I want I ask what do I
want to have happen so that I can align
all of my life to try and make that
happen. And so if it's like and even
even the question of like what is a
successful child is is it a child who's
happy?
>> Mhm.
>> Many people would say I just want my kid
to be happy and that's fine.
[clears throat]
>> Is it my child is the maximum makes the
maximum impact on society? different
upbringing [clears throat]
>> and like the trades that we make at the
beginning, I probably won't be able to
have a kid who has both or at least the
degree to which I can steer.
>> So, I have um three other siblings. I'm
the youngest of four.
>> Yeah.
>> And one could theoretically say my
parents were were a constant. The
environment to some degree was a
constant. There were slight changes.
>> Us four.
>> You've got this me the youngest, this
crazy like entrepreneur, didn't go to
university, blah blah blah. Got Jason,
super genius at school, rewrote the
textbooks to make them smart, smarter,
works in this business, now my business,
mathly, rewrote the like on the front of
the newspapers. Kevin, smarter than all
of us, savant level genius. Could said
to me when he was younger that he could
learn any language in four four weeks
fluently if you gave number one in the
world in Runescape at one point. People
would watch him online play super genius
um decided he doesn't want to go into
world of work. And then my sister who
you know I think she qualified as a
lawyer um and she's worked in
hospitality and stuff. All of us
extremely different. My parents were a
constant environment was a con constant.
I say all this to say that maybe just
like running experiments as we do in
business. [laughter] Maybe like the job
and you know Jeff Bezos talks a lot
about this is to like stay out of the
business of the output
>> and focus purely on the input because
you you know some of the questions you
were saying there were like what do I
want them to accomplish? Are they happy?
These are all outputs.
>> No for sure. Um, you can't. The other
thing that I notice when I interview
executives, I always ask them, "Tell me
about your kids."
>> And they tell me about the kids. And I
go, "Are any of them the same?" I always
ask the same question and they go, "No."
>> We've got this one who won't stop
bouncing off the walls. This one that's
an empath and is like super shy.
>> Did you do anything different? No.
[laughter]
So, like, you know, I think you you'll
almost probably be guaranteed to miss
expectations and be let down if you get
involved in the output.
>> Yeah. So, obviously there's nature
nurture, there's kids who are going to
have genetic predispositions for
different things. So let's say that's
half and then the other half is the
nurture or environment. Now that is
still something that I'm not going to be
able to control 100% anyways because you
guys did have different environments.
You grew up in different grades talking
to different people, having different
teachers, went to different
universities, like the older siblings.
>> Yeah. There's Yeah. All of those are are
variables. And so in some way it's a bit
of chaos of you can't you can't control.
But if we if we eliminate all control
then what's the point? And so I I still
come I come back to the like well I'm
going to try and control the
controllables.
>> Yeah. inputs
>> and right but if I have if I'm so it's
like I need to know where I'm going the
output in order to direct my car but
what I'm focusing on a dayto-day is I
need to shift gears I need to drive the
car I need to fill it up with gas me
focusing output is not going to get us
there any faster but I have to know
where I'm going and so this is again
what I'm struggling with now to be fair
I cannot figure it out and the kids can
come either way [laughter]
he's not going to wait for me to to
figure this out and I'm sure maybe
someday he'll look at this podcast and
be like my god, dad. Jesus. Um,
>> you know what's interesting? The car
analogy I think might not be apt because
I I I know I was trying to find another
analogy and the one that I stumbled upon
was a a plant growing a plant in your
house.
>> You put the seed in the in the the soil
and you might think I really want this
to be six foot and I really want 100
leaves, but you [laughter]
all you can do is water it and give it
sunlight
>> and it's going to be what it's going to
be.
>> Yeah. I mean, you can please be six
foot, please be a football player or
whatever, but you can control the input,
which is the water and the the sunlight.
>> It's funny because like my my immediate
situation goes back to the grandpa
story, which is like, well, I could put
it in front of the I could put it in
front of the sun or I could put it in a
shitty [laughter] room. I could like I
could determine how much I'm going to
water it, what kind of soil it's going
to get. Um, like there are other
variables that like and so again, I
would be like, do I want to grow the
tallest plant? Do I want to grow the
plant that has the most fruit? Well, I
would either prune the plant or so that
it would grow taller. Like these are all
things. Now, can I change whether it's
going to be a peach tree or an apple
tree? No. That's going to be based on
the seed that I plant and that I
[clears throat] don't have any control
over.
>> But there are some things that I can
control and of those things that I
control, I would like to know what I'm
optimizing towards [laughter]
>> and I'm sure that this will just be a
wonderful lesson in humility for myself
and it'll [laughter] be great and people
laugh in the comments for sure. Um, but
yeah, I like [clears throat] I to ask me
like what we were talking about earlier.
I would say like one of the the foremost
things that I love the most about Ila is
that Ila has never tried to change me.
She's like that's Alex. Like you can
want him to be a peach tree or an apple
tree, but like he's going to be Alex.
He's going to dress that way. He's going
to and if tomorrow he feels like shaving
his face and having a fumchu, he's going
to do that. Like I'm going to try and
optimize to the degree that I can to
equip the, you know, my son and
hopefully future kids um with as many
skills as possible to get what they want
out of life. And I think that's that's
what I would say that I that's where
where I have settled on is I'm going to
use all the resources I have to give
them as many skills as I can to handle
life. And if I can do that, then if they
want to go to London or they want to go
to LA, at least they'll have the skills
to get there. Um, that's as far as I've
gotten.
>> I can't wait to see. I saw this quote
that you you tweeted.
>> Oh.
>> And there's two quotes you tweeted that
I was very curious about. The first one
which took caught me off guard. I think
I actually texted you when I saw this
was this one. Do you want to read this
one out?
>> Yeah.
>> So, this was February 2025. At your
funeral, friends and family will argue
over who gets your belongings. People
will talk about the food and the venue.
Your life will be summarized in two to
three paragraphs. Conversations will
shift from your life to their lives.
Your friends will drive away thinking
about what's next on their to-do list.
Some people won't be able to make it
because something came up. And most of
the people you know today won't even be
there. You're going to die. People move
on in weeks, not years. do what you
want.
>> Why is that so important to hear?
>> I think about death
probably multiple times a day. Um, and I
think that that's actually been
positively correlated with subjective
wellbeing. I mean, older people are
incredibly aware of the fact that
they're going to die. And I think that's
what allows them like I look at so
there's a I'm sure you've seen this, but
there's this graph that shows how people
rate their subjective well-being over
their lives. And it's a smile graph,
which I think is ultimately hilarious.
But kids are really happy and then they
just become they get more and more
responsibility. And then your peak
unhappiness is like 45 to like 55
somewhere in there. It's like it's the
crunch. You're taking care of kids.
You're taking care of parents. You have
a career. And to be fair, in some ways
it's good because you're at your peak
earnings. So you're making your most
people are making their most money in
this window and but they also need to do
it. But there's they're very stressed,
right? they're stressed really thin and
then as they kind of get into 60 65 70
and when I think about each of these two
extremes on the child side and the
elderly side and elders are often a lot
like kids if we think about what like
they they rely on other people. They're
mostly just like they play games like
[laughter] in each of these situations
they have very little responsibility and
they don't care about what other people
think. If you have if you see a toddler
go out with like a tutu and cowboy
cowboy boots is because like they don't
care what other people think. And when
you're at the end of your life, you're
like, I'm going to die, dude. And one of
the things that I've been very obsessed
with is is borderline but probably
accurate is I'm trying to think, how am
I going to see the world when I'm 80?
And how how fast can I can I get to
there now? Cuz I care more now about
what other people think than I will when
I'm 80. And I just want to pull as much
of that forward as I can because when I
see those 80-year-olds, I'm like, that
guy does not give a And I'm like,
I really want that. And so I I write a
lot about death because it's I like
these tweets are notes to self. They
like they are not it is not a it is not
from a pulpit that I say those. These
are um as a self-help to to Alex when I
write these things because it's like I
probably when I was writing that in Feb,
oh yeah, February 25. So February 25,
the first quarter of 25 was the hardest
quarter that I've had personally in
eight years. You tweeted this at the
same time.
>> Yeah. I haven't felt this miserable in
years. Shit's just hard sometimes. You
have tough seasons, bad losses, and what
makes it harder is you don't know when
it'll end. But know it will end. So for
anyone going through it right now, you
do the only thing you can do. Keep
fighting.
>> I text you when you tweeted that because
I had never heard you talk like that
publicly before.
>> Yeah.
>> Yeah. I mean, it was it was a really
tough quarter for me. I mean, mind you,
I don't have kids, so that variable
wasn't there. But every other variable
that probably could have gone quote
wrong was actually, ironically, outside
of business. Business was fine. Uh, but
it was just everything else.
>> Um, and
>> what do you mean by that?
>> So, I say we were making plenty of
money. Yeah. Um, but I had I think I had
nine lawsuits that were open at that at
that. It was a lot. It was nine nine
open lawsuits. Um, and they all like it
was like and they were all different
like uh ex employee investment that two
or two two or three were investments
that we had made that like one of them
got caught and stuff and then was like
are we going to get pulled? It was just
all this just stuff. Um just a lot. Um,
and and then Ila uh had a like I think I
told you she um she had a really
horrible she like tore her colon and so
that's been it's like it's like an
18-month recovery and so she was in the
thick of like going through the pain of
that before about to get the surgery and
so it was just like everything sucked
and Bill Aman had this really great
interview where there's a snippet that I
ended up seeing which was he was he had
just lost like a billion dollars. he was
getting divorced and there was like one
other thing. I think there was lawsuits
because of the billion dollars,
whatever. And and he said when you're
going through that that those rough
patches, he said he focused on the only
thing he could do when he's like you
can't you're not going to solve this in
a day. Like it you can't finish it. And
I think that's what that's what's so
painful about it is you have this open
loop that whenever it whenever something
reminds you of it, it's like you get
into this loop again of like rumination
and just like a what if it goes wrong
and catastrophizing. And he's like, "You
just have to take one bite at a time and
then every, you know, month or two
months, you can look back and be like, I
made some progress." And he's like, he
just focused on making progress and
chipping away at the problem. And I
think that was more or less the approach
I had, which is kind of like the the two
feet in front of you, like what are the
things that I can actually do right now?
I will do those. And sometimes, and I
remember in that season, a lot of what I
was thinking about was so I wrote, so
when my mother passed uh this year, I
wrote an article for myself. Yeah. Um, I
wrote an article for myself about mental
toughness and it was because I wanted
to, of course, it's not like be mentally
tough when your mother dies. That's not
the point. It was like, how am I
supposed to show up right now? That was
kind of like the the thought process I
had. And so I basically here this so I
saw it like this, which is
bad thing happens, right?
There's these
vectors of what happens as a result. So
you have how long or how many bad things
have to happen before you change your
behavior. So let's imagine this line is
how we're acting. How many bad things
have to happen in order for us to change
how we act? Are we shorter with our
spouse? Do we not pay attention at work?
Like what how many bad things if
somebody the perfect perfectly mentally
tough person would be able to have an
unlimited amount of things happen to
them and then their behavior would
remain the same
from purely from that perspective. The
next issue is okay well let's say that
you're not a perfectly mentally tough
person and something crosses your
tolerance threshold and then your
behavior changes and so we have this
next measurement. So we have how long
and how much can you handle? We have how
deep do you go when you fall? How how
badly do you change your behavior? Do
you just are you short with your staff
or do you get into heroin?
>> No, like how bad how badly do you fall?
And then the next piece is
how long does it take you to recover,
return back to original function? And
then the part that I added to this is
and then when I return back to original
function, am I better than I was before?
Do I am I the same as I was before or am
I permanently worse?
>> In what dimension? resilience or
happiness.
>> So I I basically have term one, term
two, term three and then this was I term
this as adaptability which is how how do
you respond after a bad thing happens?
Do you get better the same or worse?
>> You have tolerance
I think this is fortitude um which is
how much bad stuff can you handle before
it hits you. You have resilience here,
which is how long does it take you to
return to baseline? And then you have
tolerance, which is how how low do you
go?
And so through mapping these four
vectors of behavior, I was able to look
at myself during this harder season. And
this was such a mind because think
about this. I do a $106 million launch.
My mom got to see it, which is really
cool. She dies four weeks later. I
realized the goal, we talk about
long-term, right? $100 million, $100
million, $100 million. The goal of the
books was to have $100 million at the
end. The offers book was an offer so
good people sell stupid. I gave it away
for free, made it 99 cents, gave a
course with it. No one had done that.
Um, and it was an offer so good leads. I
did a huge gigantic launch, but I didn't
monetize because I just wanted to show
what having crazy advertising for
something would do. And I used all the
stuff in the book to advertise the book.
>> This book's about monetization. And so,
I had an amazing offer and crazy
advertising and a money model behind it,
which is why I made $100 million on a
weekend.
>> Mhm. So, this is a multi-year project.
And so, I I get to have this this moment
of like all these things come to
fruition. And then my mother dies 3
weeks. It was the 19th, right? So, yeah.
Literally a month later. And so, a freak
accident.
>> Yeah. And so, I'm I'm just like, what
how am I supposed to like what am I how
do I think through this? And so, I wrote
this for myself to think, okay, how am I
supposed to show up? And also one of the
things that I found really interesting
was that people will judge how much you
love someone by how much you choose to
suffer.
And why does how much I suffer have
anything to do with how much I love
someone? And I don't think that the
person, if you did lose somebody, I'm
sorry. Um I don't think the person that
you lost probably wants you to suffer.
And so we have this this idea that we
need to suffer to prove our love, which
I was like, "Well, that's an assumption
I'm coming in with. Do I reject that?" I
was like, "Yeah, I think I reject that.
And so bad thing happens that crossed my
threshold. How low am I going to go? I
was probably not like the most thrilled
about life during that period. But I
thought, well, what can I do? What are
my controllables? Well, I'm still going
to record content. I'm still I'm still
going to help businesses cuz I feel good
when I help businesses. Why would I stop
doing that? Well, I'm still going to
work out cuz I feel good when I work
out. Why do I Why would I stop doing
that?
>> Did you have motivation though? Were you
motivated in the sort of cliche sense of
the word? Did you feel like it? I would
say yes, but not for the reason that
people think. I was motivated for two
reasons. One, because I don't think she
would want me to stop. And number two,
because those things made me feel better
and I felt bad
and so I wanted to feel better.
>> I tried to change as little about my
life as possible and that is what got me
through that. And now some people say,
"Oh, you need to take time to mourn."
It's like, why does the way I mourn have
to look the way you mourn? And why do
why is is there a right or wrong way to
mourn? She must have been so proud of
you.
>> She was. She was.
>> We talk a lot about your dad, but we've
never really spoken much about your mom.
>> No, I don't.
She's a sweet lady.
>> Yeah, she always she always believed.
And so I think this last one right
adaptability which is
in what world can this make me better?
Like how can how can this loss make me
better?
And also, by the way, like this
trauma, bad thing happens, you're
permanently worse, right? And so it's
like, what would that look like? What
would me growing from this look like?
And I think part of that was proving
that
I can continue as my way of honoring her
and her memory. and I'm going to
continue to try and pursue the the path
that she knew I started pursuing when I
left home when I talked to her when I
when I left, you know. Um,
and so like what's changed between then
and now? I'm just closer to where I was
trying to go and I don't think she would
want me to abandon that path. And so I
just you keep fighting.
You had that conversation with Tony
Robbins which I found to be amazing.
It's fantastic conversation. I spoke to
him about it actually. Um I wondered if
it had changed you in any way. You
talked to him about happiness. You you'd
said that you know you'd said some
similar things to me that happiness had
never been a high priority for you.
>> Yeah.
>> Did that conversation change your
perspective at all on happiness?
[snorts]
>> I would I would love to say that it did.
Um because I think it would be like a
better sound bite. Yeah. Um,
not really.
>> So, where are you now on the subject of
happiness? Are you are you happy?
>> I have a tough time with that. Mostly
because I just I don't really even know
what it means. Um, because like there's
some people that you like, do I feel
joy? Of course. But you can feel joy at
a at a funeral.
>> Are you excited by your life? Are you
excited about life on a daily basis?
>> Yes, I'm I'm intensely interested in my
life. I'm very fascinated by the things
that I work on. Does it feel good to be
you?
>> Sometimes. I think I think
>> more days than not.
>> Probably. One of the things that Arthur
Brooks has been really helpful you you
know his stuff. Um and he talks
specifically to strive and I'm like stop
talking to me. [laughter] So strivvers
he defines as people who like you are
strivvers. They're they're high
achievers. And what's really interesting
is he describes what the childhood of a
strive is. He's like almost to a tea.
This is what it is. He's like, it's
typically an immigrant parent or
something like that where they're trying
to do a good job and they basically
withhold approval only when the kid does
a good thing. And then what happens is
the kid learns that love is earned and
then you learn that loop. You're
reinforced for that loop. And then you
do win more and you earn more love. And
then you get into the big wide world and
then you're like, how do I get more of
this drug, this love drug, which means I
need to earn as much as possible? I need
to earn as much as possible. So you just
get addicted to the loop of working. And
so I find this really fascinating. But
the other part of of of his work that
has been actually in some ways very like
grounding for me is about half of your
subjective wellbeing is genetic
>> half. And so and to be clear like I'm
I'm super blessed. I have a lot of good
things that have gone for me. My
mother's side of the family tree has a
lot of tough mental stuff. Uh very bad
stuff. But they're also really brilliant
in some ways. I think to myself like
maybe I'm just maxed out on my 50 and
I'm crushing it. But the thing is is
like I don't know because like we don't
you know if if you're if you're born 7
feet tall everyone can see it.
>> But some people are born probably one
foot tall in terms of happiness and they
learn to play basketball really really
well at one foot and people are still
like oh he's only one foot tall.
>> So I don't I don't know how to judge how
well I'm doing. I would say that I have
been way worse than I am now. I
aggressively want to keep living. And to
me that's a that's a really strong
indicator for me. Um and to answer like
Albert Kamu is one of my favorite
philosophers. Um and he has this quote
that I I love which is what is the
meaning of your life? And his answer to
that is the reason you don't kill
yourself. And it's it sounds dark, but a
lot of very dark things can be flipped
into very light things, which is that
when you ask someone that question,
they'll typically answer like, well, I
mean, my my kids, my wife, the people
that rely on me, and it's like, right,
that's why you're alive.
And that thing can also change because
like if you asked me 10 years ago, I'd
have a different answer than I do this
this time, and maybe in 20 years it'll
be different. One of the remarkable
things I learned from doing this podcast
is a real appreciation for people's
predisposition as it relates to mental
health and the way that their mind is
with them. Like growing up, I thought
everyone's mind was like mine as you do.
>> And then for, you know, you stumble
across this thing called podcasting, you
start interviewing people and going,
"What's going on in your brain?"
[laughter]
>> And then they they play it to you and
you go that they can't possibly be
telling me the truth. It can't possibly
be the case that there's other people.
And I remember sitting here with um a
comedian who told me that inside his
brain there's a voice that literally
roots for his failure. That literally
tells him he's he's pathetic, he's going
to fail, he's terrible, this was
terrible, you've embarrassed yourself.
And I thought, gosh, isn't that crazy
that there is like a mental health
mindset privilege which most of us don't
even acknowledge the privilege of. And
when you speak, I it's fascinating to me
in the same in the same way that I might
assume that it's fascinating when you
hear someone answer the question, "Are
you happy?" and they just go, "Yes, of
course."
>> Yeah. Right. [laughter]
>> Like, is that really curious to you when
you hear people say, "Yes, I'm I'm
amazingly happy."
>> Yeah.
>> Is that curious to you?
>> Um, sort of. I think when when I hear
someone say that, like probably my
immediate gut response before I even
like think about my response um is well,
they probably haven't even defined what
happiness is and they just wanted to
give an easy answer. [laughter]
>> Interesting. Like that's like that's
what I immediately think. But like I
>> it's like
>> this is like the the absolute as as raw
truth as I could possibly give to anyone
which is that like I I am very proud of
the things that I've done up to this
point in my life. Like I I can look back
and be like I'm proud that I did that
and I and I feel that sense of
accomplishment and I and I what is the
emotion attached to proud?
>> I don't is is pride itself an an
emotion?
>> I don't know.
How does one experience pride as an
emotion? Is that like a feel
>> very full? I'm like very happy that I
did these things like the books that you
have in front of you. I'm incredibly
proud of.
>> If it was a facial expression, how would
pride look?
>> Yeah.
>> No,
>> no, not for me. I mean, I'm just it's
it's very soulful for me. Like, I'm I'm
very filled by this work and that's why
>> that's why I keep doing it. And I know
that when I die, I think the thing that
will actually the the only thing that I
think has a chance of living on past me,
past when people even know who I am is
these books.
>> My YouTube videos are going to
disappear. Like all that stuff will go
away, but I think I think these books
will survive. And I write them that way.
Like I write them kind of thinking that
like the people who read this will not
know who I am.
>> Should people come to you for happiness
advice?
>> No. Go go go find somebody who's really
happy. Um the here's actually here's
what's really tough though, right? is
that no one knows base what someone's
base level is and that's what's so
tough.
>> I think I asked that because one I think
a lot of people assume that this work
learning how to be financially free and
to build a business
>> is in service of this north star which
we all agree upon which is happiness.
>> Yeah.
>> So one would think okay what's the point
building a business and getting a $100
million deal or whatever if it doesn't
then lead to the happiness payoff. And
if you're telling me that you're not the
person to come to for happiness advice,
I go, "Well, then what's what's this
then? Why do I need to do this if this
is not going to make me do you see what
I'm saying?"
>> Oh, I totally see what you're saying.
Which is why bother pursuing this to
begin with.
>> Yeah. If it's if you're not promising me
happiness as the north star.
>> Yeah. I won't do that.
>> Okay.
>> Many people will sell you happiness. I
will not be one of them. Um I try to
sell quantitative things. Like I know
that if more people find out about your
stuff, you will make more. If you have a
better way of monetizing and a faster
way to bring cash forward, your business
will grow more. If you have an offer
that's so good people stupid saying no,
they won't say no and they'll say yes.
>> But you make no promise or guarantee
where that would lead you in your life.
>> No, that's to me like that's beyond my
scope.
>> Fine.
>> Like I know. Yeah. And so I I enjoy the
topic of of the happiness stuff because
I I love amorphous topics. [laughter]
Um, but the the conclusion that I said I
started with when you asked about the
Tony thing was I at least my it is my
worldview which could be wrong that
human beings our internal feelings are
like the weather.
>> Mhm. There's sunny days and there's
rainy days and there's rainy seasons and
there's sunny seasons and we go through
them all. And even if things get better,
our baseline adjusts so that yet again
cuz like if we think about a year, I
actually give this example to my sales
team. So if we think about this as a
year and we have all the days of the
year, half the days are going to be
above average and half the days are
going to be below average. And every
month you're going to have a bottom 10%
day three times because you have 36 days
per year that are going to be bottom 10%
days for no reason purely because law of
large numbers and you're also going to
have three days per month which is
almost one a week. That's going be a top
10% day of the whole year. Pretty
impressive. But it's one a week almost.
Right. And so I think about this
variability a lot because when I'm
having a quote bad day because I have
them I have I have them all the time. Um
and I just think this is probably just
the bottom 10% day.
>> And like and [clears throat] I think the
the one of the one of the lessons that
I've learned from an entrepreneurship
perspective translated into life is my
emotional discomfort is not an adequate
reason to change what I'm doing.
And so we will get these moments of
dissatisfaction or discomfort and be
like I'm life sucks. I need to change
something. And if you don't like your
life in general, change something. But
if you don't like your life today, maybe
don't break up with your wife.
>> Maybe give it a day. Right? And so I
think again, I come from the
entrepreneur perspective, which is that
people will have a bad day and then
basically take it out on their business
and then change a bunch of things and
then destroy what they're with this
fledgling business that's getting going
because they had an emotional need that
they could not tolerate. And so that's
why this graph
has been so valuable to me, which is is
my bottom 10% day a big enough thing for
me to change my behavior. If I determine
that I can have a bad day and still do
good work, that is a good day. Alex, we
have a closing tradition where the last
guest leaves a question for the next
guest not knowing who they're leaving it
for. Funny question. What would you do
if you believed that super intelligent
AI, better, faster, cheaper, etc. than
the best humans at everything was just a
few years away? Mhm.
What would you do?
On the business side, I would build as
much real world proof as I possibly
could and as much track record with as
track record with as many customers as I
could so that I could reinforce a brand
that would give me some differentiation
in that future marketplace. So you'd
focus on building a stronger brand
>> from a business perspective.
>> Why?
>> Because I think in a world where
everyone has access to a super
intelligence. Um what are the things
that are going to like will people still
care about reputations in the future?
Probably. And so I see that as something
that won't change. Distribution will
still cost money. Like those things I
think those things will be true. Might
be less, but it'll still cost. And
typically if again because there's
there's still marketplace dynamics.
Not to get into the the weeds on this,
but from an entrepreneurship
perspective, I would continue to build
trust and distribution. From a personal
perspective, I would think really hard
about
what it means to be human and
why I'm here to begin with.
>> You going to buy a farm one day?
>> I'm It's not out of the equation. Um I
mean, Leila's Ila's super gung-ho on
that. So,
>> on a ranch.
>> Yeah, we almost did. We almost bought
one actually the first time we sold.
>> Where do I direct? So, if people want to
learn more from you, you've got your
YouTube channel where you've just
started this brand new series which is
really interesting. I'll link that below
as well for people that um want to watch
it. It's kind of like a Dragon's Den
Shark Tanky format where you're bringing
entrepreneurs, they're competing for
$100,000
um through this knockout series of
episodes. Very interesting. These four
books in front of me, there's another
one over there, but these four here that
from the hundred million dollar series
have all sold more than 5 million copies
since inception. You've actually broke
the world record for selling so many
copies of this book. This one.
>> Yeah.
>> Um in the short sort of a 24-hour period
or something creative like that.
>> 2.9 and 24.
>> Staggering. I'll link all of these books
below. They are essential reading for
anybody that's wants a cheat code. um
probably a decade worth of decade head
start into the world of business. Um
explained in a phenomenally accessible
way with literally your drawings.
>> Yeah.
>> Inside them. Um and the thing that I
think has made these books so successful
and become the bible for many
entrepreneurs, startup entrepreneurs,
but also entrepreneurs that are looking
to scale through different seasons of
business is is just it's so um
actionable. A lot of books are like
highly philosophical and there's lots of
jargon and stuff. These are like this is
what to do. this is what to do. And I I
think ultimately that's the most
valuable thing. So, thank you for
writing these incredible books. Is there
anything else that people should know
about that you're working on or thinking
about before we tune up tune out?
>> No, just grab the books. I'll link all
of them below. Alex, thank you as
always. Um I love talking to you, not
just for because it makes great content
cuz I can learn so much and I've written
so many notes down here from just
bouncing off you that I'm going to go
apply in my own business. So, thank you
as always. I really appreciate it. Thank
you very
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Ask follow-up questions or revisit key timestamps.
This episode features an in-depth conversation with entrepreneur Alex Hormozi. The discussion centers on the importance of long-term thinking, maintaining high standards in business, and the strategic use of AI. Hormozi provides practical advice on scaling businesses, emphasizing the need for 'stickiness' and long-term customer value over 'growth at all costs.' He also reflects on personal lessons learned, including how to handle grief and maintain mental clarity through difficult seasons by focusing on controllable inputs.
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