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Alex Hormozi’s Warning: Stop Chasing AI, Build This Instead!

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Alex Hormozi’s Warning: Stop Chasing AI, Build This Instead!

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4696 segments

0:00

I do a $ 106 million launch. My mom got

0:02

to see it, which is really cool. She

0:03

dies four weeks later.

0:06

It was just like, how am I supposed to

0:07

show up right now? So, I write these

0:09

tweets as notes [music] to self.

0:11

>> I'd never heard you talk like that

0:13

publicly before.

0:14

>> Yeah. I'm like, what do I need to hear

0:16

right now? And I was like, I I'll write

0:17

that, which is like I just have to keep

0:19

fighting. And [music] people will judge

0:20

how much you love someone by how much

0:22

you choose to suffer. I don't think the

0:23

person that you lost probably wants you

0:25

to suffer. One of the lessons that I've

0:26

learned from an entrepreneurship

0:28

perspective translated into life is we

0:30

[music] will get these moments of

0:31

dissatisfaction or discomfort and be

0:33

like I'm life sucks. I need to change

0:35

something. But my emotional discomfort

0:37

is not an adequate reason to change what

0:38

I'm doing. And so there's all these

0:40

other skills that are still required to

0:41

be successful in business. But if I can

0:43

compress 14 years of business advice,

0:45

the first thing I would say is you have

0:46

to decide whether you care more about

0:47

your future than what other people think

0:48

about your future. Like someone's

0:50

version of you has to die because

0:52

everything in the very beginning of

0:53

entrepreneurship comes down to one thing

0:54

which is fear. And it makes sense to be

0:55

afraid and it's because we want

0:57

certainty, but the only way to know is

0:59

to start. The second thing I've learned

1:00

is that the fastest way to build a $10

1:02

million business is not the fastest way

1:03

to build a $und00 million business

1:04

because focus and [music] patience are

1:07

the two enduring competitive advantages

1:09

because they're so antihuman. And so

1:11

this is where entrepreneurs will

1:12

skyrocket. And I'll unpack that concept.

1:14

So how are you thinking about your

1:16

business, the world of AI?

1:17

>> I'm a big AI advocate, but people are

1:19

using AI in the wrong places. like

1:21

outsourcing thinking and decision-m to

1:23

AI is a really bad decision because you

1:25

will just get dumber. This is the best

1:26

asset I've got for now. So, I want to

1:28

keep it as sharp as I can. Finally, this

1:30

is like the the absolute raw truth I

1:31

could possibly give, which is the single

1:33

best financial decision that I ever

1:34

made. And that [snorts] is

1:38

this is super interesting to me. My team

1:40

given me this report to show me how many

1:41

of you that watch this show subscribe.

1:43

And some of you have told us according

1:44

to this that you are unsubscribed from

1:46

the channel randomly. So, favor to ask

1:48

all of you, please could you check right

1:50

now if you've hit the subscribe button,

1:51

if you are a regular viewer of the show

1:53

and you like what we do here. We're

1:54

approaching quite a significant landmark

1:56

on this show in terms of a subscriber

1:57

number. So, if there was one simple free

2:00

thing that you could do to help us, my

2:02

team, everyone here to keep this show

2:04

free, to keep it improving year over

2:06

year and week over week, it is just to

2:08

hit that subscribe button and to double

2:09

check if you've hit it. Only thing I'll

2:10

ever ask of you, do we have a deal? If

2:12

you do it, I'll tell you what I'll do.

2:14

I'll make sure every single week, every

2:16

single month, we fight harder and harder

2:18

and harder and harder to bring you the

2:19

guests and conversations that you want

2:20

to hear. I've stayed true to that

2:22

promise since the very beginning of the

2:23

D of Sio and I will not let you down.

2:26

Please help us. Really appreciate it.

2:27

Let's get on with the show. [music]

2:33

Alex, I I feel like we have to start

2:35

with AI because it is front of mind for

2:39

both I think my audience but also for

2:41

entrepreneurs that I speak to at every

2:44

step in the journey whether they are I

2:45

was with Adara who's the CEO of Uber the

2:47

other day um in New York and he that's

2:49

what the conversation was about AI but

2:51

then I speak to startup founders who are

2:52

trying to build a software company and

2:54

can't find a moat that is defensible

2:57

those conversations are about AI. What

2:58

is your how are you approaching this as

3:00

an entrepreneur? How can we use AI to do

3:02

the things that are the art the normal

3:04

functions of the business at a way

3:06

better, way faster, etc. What I'm seeing

3:08

a lot especially with founders or people

3:10

are starting out is they're using AI to

3:12

do a lot of dumb things really fast and

3:15

they're trying to build companies that

3:17

the models are going to swallow up

3:18

pretty much immediately anyways or

3:20

already have for super users and it's

3:21

just going to like become easier. And

3:24

the question that I would ask for the

3:25

entrepreneurs who are you know AI maxing

3:27

right now and again I think it's very

3:29

good to adopt new technology is are you

3:31

making more money

3:33

>> just the very simple are you making more

3:35

money now and even though you're token

3:38

maxing [laughter]

3:39

>> and spending all this tokens like are

3:40

you making more money and I had a a

3:42

business I looked at the other day they

3:43

had 11 VAS that were doing I can't

3:46

remember some sort of like data cleaning

3:47

work

3:48

>> VAS

3:48

>> yeah virtual assistants so lowkilled

3:51

labor overseas that was doing work and I

3:53

think it was something in the

3:54

neighborhood of like $11,000 a month is

3:56

what they were paying for these 11 VAS.

3:58

And they were doing a good job and it

3:59

all worked. And they then spent $350,000

4:03

to try and create an AI system that

4:06

would replace what these 11 virtual

4:08

assistants were doing. But that means

4:10

they spent three plus years of costs on

4:14

what these 11 virtual assistants were

4:16

doing. And it wasn't even the constraint

4:19

of the business. It was just a process

4:21

they could automate. Not that they

4:23

should automate it because it's not the

4:25

thing that's limiting their growth. And

4:26

so they still need more customers and

4:28

that wasn't the thing. This was like

4:29

part of their their quote process or

4:31

something, but that wasn't the

4:32

limitation. They didn't have enough

4:33

demand.

4:34

>> People are using AI in the wrong places.

4:37

They're trying to start AI businesses

4:38

when they shouldn't start AI businesses.

4:40

They should use AI in their business.

4:42

They're trying to advertise as AI

4:43

businesses when you should just

4:44

advertise the thing that your customer

4:46

cares about, which is the solution to

4:47

their problem, the outcome. None of

4:49

that's changed. But because you got

4:50

really excited about it, you think your

4:52

customers are going to be excited about

4:53

it. But most people are a lot of people

4:54

are afraid of AI. Um, so it's not

4:56

necessarily even a positive and it's not

4:58

making you more money, which is the

4:59

final question.

5:00

>> When you listen to someone like Elon

5:01

Musk, he says that work will become

5:02

optional in in the in the future. And I

5:05

sat here with a couple of experts on AI.

5:07

Then they kind of explained to me what

5:08

it is. And from a very simplified

5:10

perspective, this machine that has these

5:12

neural nets in it, which have lots of

5:14

parameters, basically connections like

5:15

the human brain does. And when they

5:17

train it, the parameters become

5:19

reinforced to the the ones that made the

5:21

right decision. And the ones that made

5:23

the wrong decision are like basically

5:24

cut out. Again, I'm simplifying this.

5:26

>> These brains, these digital brains are

5:28

getting bigger and bigger and bigger.

5:29

Um, it's it's like almost inconceivable

5:31

to me based on what they've said to me,

5:33

these area experts, that at some point

5:35

it isn't able to do a lot of the

5:37

cognitive work that people are currently

5:39

doing. My question really here is like

5:41

where does the value remain in a world

5:43

where intelligence

5:45

is cheap

5:47

>> and abundant and um higher one could say

5:51

and also in a world where robotics are

5:52

coming over the horizon too like where

5:54

is the value I think stakes for example

5:57

AI can give all of the recommendations

5:59

in the world but someone has to own the

6:01

decision

6:01

>> and so as of [clears throat] right now

6:03

maybe it will in the future AI isn't

6:04

isn't a citizen of any you know any

6:06

country it doesn't pay taxes and so

6:08

somebody has to be responsible

6:09

>> it's a liability Yeah.

6:10

>> Yeah.

6:11

>> And upside on on the flip side. And to

6:13

take this into different domains from

6:14

the media perspective, imagine Jimmy

6:16

said Mr. Beast has a video and like Mr.

6:19

Beast is going to replace by AI. He's

6:21

not going to get replaced by AI because

6:23

if he had a video that said $5 million

6:25

and the $5 million wasn't real and the

6:27

Lamborghini wasn't real, there'd be no

6:30

stakes.

6:30

>> Yeah.

6:31

>> Like chess, right, has become more

6:33

popular now than it's ever like than

6:34

it's been in recent history. But robots

6:37

can beat humans at chess.

6:38

>> Mhm. But no one cares.

6:40

>> I think about the F1 as well. You'd

6:41

still want Lewis Hamilton in the car.

6:42

You take him out the car, you stop

6:44

watching F1,

6:44

>> right? So humans want stakes. And so

6:48

there's the compensation side of it,

6:49

which is that somebody's going to be

6:50

responsible. Someone has to risk the

6:51

money. Somebody paid for the token.

6:52

Somebody owns the LLC. Someone is is

6:54

owns this. And so there is value in the

6:56

judgment and the assumption of risk and

6:59

upside.

6:59

>> Mhm.

7:00

>> Which can be money or just the

7:01

responsibility. From a media

7:03

perspective, we still have to introduce

7:04

stakes into the into the show. Now, of

7:06

course, there's going to be the fiction

7:06

world. They're going to be much harder

7:07

hit. But if you're trying to do a

7:09

reality TV show, the real part has to be

7:12

there.

7:12

>> One of the um things that I find really

7:14

interesting about you is you spend a lot

7:16

of time thinking and in a world of

7:17

artificial intelligence, a lot of people

7:19

are now deferring their thinking to

7:22

these frontier models like chatb or

7:23

claim or whatever. And um we've spoken

7:26

about this before, but one of the things

7:27

we both agree is that knowing the right

7:29

questions to ask, clarity of thought,

7:30

critical thinking, making the decision

7:32

is going to be one of the things in a

7:33

world of AI that's critically important.

7:34

So my question to you is like how are

7:36

you having good ideas cultivating good

7:39

ideas and giving your space your sort of

7:40

mental space to be able to think about

7:43

problems?

7:44

>> Mhm.

7:44

>> What's your practice?

7:45

>> I'll I'll take this from two different

7:47

angles. So first is I think outsourcing

7:49

thinking to AI as of right now is still

7:51

a really bad decision if you it's like I

7:54

think anybody who's used AI for any

7:55

period of time knows that you can get it

7:56

to agree to anything. And that's

7:59

frightening when it comes to making

8:01

decisions. And so every time I'm like

8:03

you know I think it has gotten a little

8:04

better. I'll just give it like a really

8:05

obvious decision to make. I'll go,

8:06

"Okay, let's open up uh Claw. Let's open

8:08

up OpenAI. Let's look like let's open

8:10

all of them up and I'll ask the same

8:11

question to all three and they're just

8:13

all over the place." And so I'm like,

8:15

"Okay, this is still back to my

8:17

judgment." Right? Number two is that if

8:19

you do delegate your decision-m to it,

8:22

you get dumber. Now, there's all this

8:23

research. I'm sure you've had people in

8:24

the podcast who talked about it, and

8:25

it's like I for sure like this is the

8:27

best asset I've got for now, so I want

8:29

to keep it as sharp as I can. Do not

8:31

delegate the hardest work you the

8:33

hardest thinking work you have because

8:34

you will just get so weak so fast. A new

8:36

idea that sprung into my mind over the

8:38

last I'd say three to four months that

8:39

I've kind of been chewing with is this

8:41

idea of what happens when you go long. M

8:44

>> so long-term thinking and how you build

8:47

differently today if you just extend the

8:50

time horizon and then how you can like

8:51

beat competition just by like instead of

8:54

thinking in terms of okay you know

8:55

founders they always think in terms of 5

8:57

years and then exit but what happens if

8:59

you think in terms of like 50 years what

9:01

are the different decisions you make in

9:02

terms of the foundational blocks

9:05

>> and this is why I have these blocks cuz

9:06

I saw you do something on YouTube with

9:07

some blocks before

9:08

>> could you explain this idea of sort of

9:09

long-term thinking in terms of

9:11

foundations

9:11

>> we do this exercise in person with

9:13

entrepreneurs I think it's so powerful

9:14

which is if I were to say, "Hey, build

9:16

me the tallest tower using a series of

9:18

blocks." If I say, "You have 5 seconds."

9:23

You're going to you're right here,

9:24

right? And that's that's all you got.

9:26

And you're like, "Oh, it's time. Hands

9:27

off." If I said, "Okay, now let's assume

9:29

we had a little bit more blocks than I

9:30

could build in in 5 seconds." And I

9:32

said, "Okay, what if I said you had 5

9:33

minutes? Would you build it differently?

9:35

What if I said you had 5 days? What if I

9:37

said you had 5 years?

9:38

>> And you have unlimited blocks,

9:39

>> right?" Yeah. And so what happens is the

9:41

foundation completely changes based on

9:43

the height of the building because of

9:44

the time horizon you're thinking in.

9:46

>> Yeah.

9:46

>> I had a mentor tell me this um a long

9:49

time ago and it like really stuck with

9:50

me which is the fastest way to build a

9:52

$10 million business is not the fastest

9:53

way to build a $100 million business.

9:56

>> Even in the fastest way to build a

9:57

million dollar business is not the

9:58

fastest way to build a $10 million

9:59

business. Like you could probably build

10:00

a oneperson agency to a million dollars

10:02

a year pretty quick. One client,

10:04

>> right? Yeah. It's just like it's just

10:05

you could do it really quickly. getting

10:07

to a hundred though, you you think about

10:10

it differently. You would. And so I

10:12

think um to your point, one of the still

10:15

outstanding competitive advantages that

10:17

you can have as an entrepreneur from a

10:18

thinking perspective is just thinking

10:19

longer.

10:20

>> Yeah.

10:21

>> It's really been front of mind to me.

10:22

It's funny cuz when I started thinking

10:23

about, do you know why it is? It's

10:25

because I told myself in this season of

10:27

life

10:28

>> Mhm.

10:28

>> that I was going to do the business that

10:30

I'm running now, which is our holding

10:31

company called Steven.com forever. And I

10:33

immediately noticed that I made a

10:34

different set of decisions. I started

10:36

thinking about the factory I called it

10:38

which is you know Elon's example of it's

10:40

building a prototype is easy building

10:42

the factory that builds the cars is 50x

10:44

harder. I started obsessing over the

10:46

factory which in in part in this analogy

10:47

could also be seen as the foundations

10:49

that we lay to make this durable over

10:51

the long term. And then speaking of Elon

10:53

I look at the decisions he made with

10:55

both SpaceX which I'm an investor in and

10:57

Tesla where he was like you know I could

10:59

have bought the batteries from Ford but

11:01

I'm going to make a completely new

11:02

battery from scratch. you know, um, I

11:04

could have used other people's

11:05

electricity chargers, but I'm going to

11:07

build the entire charging network across

11:08

the United States from scratch.

11:10

>> And this is someone who was thinking

11:11

long term. And what happens then is they

11:13

have the most durable moat 7 years from

11:16

now. And and that's so this is that

11:19

becomes the value of the business. And

11:20

actually, it was all a byproduct of just

11:22

thinking over a longer time horizon.

11:24

entrepreneurs and startup founders as

11:25

you know we like rush to like get the

11:27

exit raise as much money as we can

11:29

>> and it looks like you're you're in an

11:31

unstable building there. Yeah,

11:33

>> it looks like that

11:34

>> strong wind, right? [laughter]

11:36

>> I could blow that over.

11:37

>> Even during the exit process, if it's a

11:39

fast, you know, company, it's like

11:41

you're kind of like just please stay,

11:43

just everything stay fine. No one leave,

11:47

you know, like no big accounts go away.

11:49

Like you're just like holding your

11:51

breath for 6 months and being like,

11:52

[laughter] please just go through. And

11:54

then if it goes down to this for like a

11:56

week or two and they're like, hey, why

11:57

are the billables down? You're like, uh,

11:59

no, it's a it's it's a momentary ble. It

12:01

was expected. did was actually in our

12:02

did I not send you the updated forecast?

12:03

[laughter] Like it's a whole thing. Um

12:05

and I'll do it with the drawing because

12:06

it might be it might be a little bit

12:08

easier. But like if you were to build a

12:11

hundred story building, you'd have to

12:13

dig way deeper. You'd have to have a

12:15

much you'd have you build with different

12:16

materials going up. And so there's a

12:19

hundred decisions that get made that if

12:21

you're doing a hundred stories versus

12:23

one, [clears throat] you would you

12:24

choose differently. And so where it gets

12:26

really tough is that people will they

12:28

want to have it all. And so they say, I

12:30

want to have the speed of building a

12:31

one-story building, but then they get to

12:33

one story and say, well, actually, I

12:34

want to get I want to have a 10-story

12:36

building, but the foundation wasn't

12:38

right. And so this is where

12:39

entrepreneurs will they'll do this.

12:41

They'll they'll skyrocket here and then

12:43

they and then they plateau.

12:44

>> And [clears throat] then sometimes,

12:46

unfortunately, the correct step is that

12:48

you have to take two steps back, rebuild

12:49

the foundation, and then it goes up

12:51

again. M.

12:52

>> And so I think to your point, focus and

12:55

patience are the two enduring

12:58

competitive advantages because they're

12:59

so antihuman.

13:00

>> Yeah. So antihuman. So anti- Instagram.

13:03

I've got no announcement to make this

13:05

month because I'm doing boring like

13:08

hiring.

13:09

>> Like Basos like the the decision I still

13:12

think about this like the decision that

13:13

he made that he was going to say like

13:14

I'm going to have a logistics company be

13:17

my competitive moat. He's a like he

13:20

started as a bookstore online and to go

13:23

from there to like no we're going to own

13:25

the trucks and the warehouses and be

13:27

better at warehouse and delivery than

13:29

anyone else.

13:31

>> That's what we're going to do with our

13:32

online internet business.

13:34

>> Like just but like who can unseat Amazon

13:36

right now? Really tough. What's

13:38

interesting as well is that that

13:40

particular moment there where the

13:41

entrepreneur gets this they they come to

13:43

people like me and you in the street and

13:45

they say

13:46

>> they are I can't get past your

13:48

bottleneck. Yeah.

13:49

>> What is it that they should have done?

13:50

So many entrepreneurs come up to me,

13:51

they might hit, I don't know, 500k

13:52

revenue, a million revenue, and they

13:53

come up to me and they go, I don't know

13:54

what to do. How do I get to 10 million

13:56

from here?

13:57

>> Yeah.

13:57

>> And I think in part what you're saying

13:58

is they they should have made a decision

14:00

earlier on to build a slightly different

14:02

type of company from zero. I'll say what

14:05

the million-dollar business owner is

14:06

missing when they're trying to get to 10

14:08

is what they would have done differently

14:09

is they would have stayed longer in the

14:11

product market fit phase or trying to

14:13

make sure that the customers who come in

14:15

keep wanting to spend money with them

14:17

which they either do periodically. So

14:19

like if you buy a soda that you like,

14:20

you keep buying it. It's not like you're

14:21

on a subscription but you just buy it

14:23

regularly. On the other hand, there's

14:25

subscription revenue which is truly

14:26

recurring uh like your Netflix

14:28

subscription, whatever. But they know

14:31

that when that customer comes in contact

14:33

with the business, they're going to stay

14:34

and that money is going to keep going,

14:35

which is what allows it to stack. And so

14:36

if we think at the most basic level, if

14:39

every time you get a customer, they

14:40

never left, then the business will do

14:41

nothing but grow.

14:42

>> It [clears throat] will either stay the

14:43

same or it will grow whenever you get a

14:44

new customer, it just keeps growing. And

14:46

the difficulty of the the the $1 million

14:48

entrepreneur is that getting to a

14:49

million dollars, you can do really

14:50

quickly or 10. And I know that the the

14:52

world is like, I can't believe that. I

14:53

promise you, you can do it if you just

14:54

learn enough skills. Um, but that can

14:56

happen really quickly because it just

14:57

doesn't take a lot of moving parts to

14:58

make it happen. Getting to a hundred or

15:00

getting to a billion dollars in revenue,

15:02

I haven't gotten to a billion yet, but I

15:03

I feel confident I know what we need to

15:04

do. The million-dollar entrepreneur is

15:06

trying to fit a billion dollars of new

15:08

sales in in one year.

15:09

>> Mhm. [clears throat]

15:10

>> And that's the problem is that at the at

15:11

the end of next year, because all the

15:13

customers they signed up to make their

15:14

million dollars are gone because they

15:17

aren't good enough, they have to go back

15:18

to the market market and sell and get

15:20

another million dollars of customers. So

15:21

they think, "Oh, if I if I want to get

15:22

to $2 million a year, I have to go sell

15:25

twice as many customers." Which is true,

15:26

but if we had to compare two companies,

15:28

let's say we have company A and company

15:29

B. All right, we got company A, company

15:31

B. They both are selling a hundred, you

15:34

know, new widgets a year. Okay,

15:37

let's say company B loses all of the

15:40

hundred, but they want to double because

15:42

it's an entrepreneur. He's like, I got

15:43

to grow. And so he sells 200 people year

15:45

two. Well, then let's say he's got $2

15:47

million in revenue, and he's got $1

15:48

million revenue here. And let's say year

15:50

three, uh, he sells 300 units, but he

15:52

lost all 200 again because he has no

15:54

stickiness. And so he makes $3 million.

15:56

Okay, cool. [snorts] Now, let's say this

15:59

company A sells 100 year one, they make

16:01

a million dollars. They keep all 100

16:03

customers. Okay, but let's say that that

16:05

company keeps the same number of people

16:08

they're selling new. So 100 new

16:09

customers come in this year, but they

16:10

keep their old hundred. So now they also

16:13

have 200 customers and do $2 million.

16:15

And then year three, they keep their

16:17

same 100 and then the 100 from year two.

16:19

So now they have 300 total customers

16:20

because they got 100 new and they have

16:22

three million. So both of these

16:24

businesses on paper,

16:26

your entrepreneur friend comes to you

16:27

and says, "Hey, I've got a $3 million

16:29

business and I've got a $3 million

16:31

business. Which one do you invest in?"

16:32

>> Mhm. [clears throat]

16:33

Now you and I do this every day. And

16:35

we're like, "All day we [snorts] do this

16:36

one, not this one." Because next year

16:39

he's got to go and sell 600 new

16:41

customers. Now, where this gets, you can

16:43

start seeing this in the financials

16:44

because I can tell you that the cost of

16:46

getting 300 new customers costs

16:48

significantly more than the cost of

16:49

getting a 100 new customers and having

16:51

200 customers that are existing and

16:52

still paying you.

16:53

>> And so, you're going to see that in the

16:55

bottom line getting compressed and this

16:56

is where, you know, growth at all costs

16:57

becomes a problem.

16:59

>> But for this entrepreneur, he spent the

17:02

time to figure out how to get all 100

17:04

customers to stay. Now if he encounters

17:06

your distribution or my distribution and

17:08

then all of a sudden we say great now I

17:10

know that I can bring this thing 10,000

17:12

new customers then this thing becomes a

17:14

billion dollar year business because we

17:16

solve the most important part first

17:18

which is that the revenue stays and so

17:20

when people build in a rush they don't

17:21

build a good enough thing and so as a

17:23

result you scale really quickly and this

17:24

is where knowing marketing and sales can

17:25

be dangerous because the better you are

17:27

at marketing and sales the faster you

17:28

can grow revenue but you get to a point

17:30

where you you have a certain velocity of

17:32

sales I can only sell 100 people or 200

17:34

people or 500 a thousand people a month,

17:36

whatever it is. And at that point, you

17:37

either have to always be seeking more

17:39

distribution because you have a hole in

17:40

the back of your bus, but the moment the

17:42

sales stop, the business craters. And I

17:45

would say that that is more common than

17:46

the alternative, which is that you

17:48

actually have a sticky business.

17:49

>> The other thing people talk to me about

17:50

when they come up to me in the street,

17:51

when they hit that moment where they're

17:52

doing about a million in revenue, is

17:53

they say, you know, my customers love

17:55

me. They keep coming back, but I've ran

17:57

out of time. Basically,

17:58

>> yeah, this is an interesting one because

18:00

a lot of times if I have the same

18:01

response where someone says, hey, I'm

18:03

running out of time. The first question

18:04

I'll ask is, "What's your margin?" If

18:07

they have really thin margins, they

18:09

can't afford to get help. That's the

18:11

symptom, but not the root cause. The

18:13

root cause is either that their offer is

18:16

incorrect in that what they're offering,

18:18

the price and the terms of their

18:20

delivery are too low compared to each

18:22

other. You're offering too much for too

18:23

little, [clears throat]

18:24

>> or you don't have a marketing or sales

18:26

motion that allows that value to be

18:28

demonstrated to someone. So, they'd be

18:30

willing to pay a premium.

18:31

>> On pricing, then how do you think about

18:33

pricing? Is it a subjective thing or is

18:35

it an objective thing? I do I go look at

18:36

the market and see what everyone else is

18:37

charging and then decide that or is it

18:39

what I feel like I deserve? [laughter]

18:42

>> I think what we feel we deserve matters

18:43

the least in that in that

18:45

>> I think it's all about what the customer

18:46

is willing to pay. And so one of the

18:49

hardest parts for for newer

18:50

entrepreneurs is they sell out of their

18:51

own wallet.

18:52

>> What do you mean?

18:52

>> And so it's like if I have somebody

18:54

who's really good at fixing cars,

18:55

they're like, "Well, it's not that hard.

18:56

You just, you know, do a little screws

18:58

here." Like I would I wouldn't pay

18:59

anybody for that. Like I do it for free.

19:00

It's like, "Yeah, but I don't want to do

19:02

it, and I would pay you a lot to do it

19:04

cuz I don't want to fix my car." And so,

19:06

because it's been easy for you, you

19:08

think it's easy for everyone. And

19:09

because you think it's easy for

19:10

everyone, you're not willing to charge a

19:11

lot for it.

19:12

>> And so, they get into this vicious cycle

19:14

of undercharging and having not enough

19:16

margin. And then as a result, having to

19:18

do more of the work and then if they get

19:20

more work coming, they don't want to say

19:21

no. And so, then they basically fill up

19:22

their entire plate. that they have no

19:23

excess capacity but that they can't they

19:25

don't have the time to train anyone they

19:26

don't have the time to interview they

19:27

don't have the time or or the or the

19:29

cash right to to afford the next person

19:31

and so usually when someone's like I'm

19:33

overwhelmed if I say do you have a lot

19:36

of margin then either yeah you're

19:38

running 70% margin dude like hire some

19:40

help if they don't then it's two or

19:42

three steps earlier where the offer is

19:44

wrong the sales motion's wrong which

19:45

typically they're mispriced

19:47

>> do you get it all the time where people

19:48

say to you um you know Alex I tried to

19:50

hire someone and they up and so I

19:52

can't I can't trust trust anybody to do

19:53

it as well as I can and the clients love

19:55

me.

19:56

>> I think it's ego.

19:58

>> Yeah.

19:58

>> I think we want to be special and I

20:00

think we like to be needed and I think

20:02

that

20:04

it is not the business's job to solve

20:06

your emotional needs.

20:07

>> Mhm.

20:08

>> The business's job to serve the

20:09

customers.

20:10

>> Mhm.

20:10

>> And so we are not as unique as we think.

20:13

If you could go back in time, you could

20:14

teach yourself in a tenth of time

20:15

because you know all the mistakes that

20:16

you made and the right things that

20:17

actually ended up working. So it's like

20:18

great. instead of taking 10 times as

20:20

long you did to learn it the first time,

20:21

go back as though you were teaching it

20:23

the right way to somebody else.

20:25

>> And so you can collapse the time it

20:26

takes to teach someone how to do the

20:27

job. And most times what founders are

20:30

looking for is a unicorn, right? They're

20:32

like, "Okay, uh, I have two employees

20:36

and I do everything. And so I need to

20:37

hire someone who's just going to be like

20:39

me and just do everything else." It's

20:40

like, it's not going to work that way.

20:41

And so I use this little analogy that I

20:42

like, which is, so we have our our horn

20:44

of the unicorn. This is going to be so

20:45

bad. Here we go. So, we've got our

20:47

[laughter]

20:49

All right. Here we go. We'll give it a

20:51

little hoof. Maybe a little some tail.

20:53

Here we go. And here we go. And we need

20:55

to have some some sparkle, right? Cuz

20:57

it's a unicorn special. Okay. Let's go a

20:59

little donk there. But they're trying to

21:00

replace themselves with a unicorn. But

21:02

there are no unicorns. And we know this.

21:03

And so they go through interview and

21:04

interview and then they never find

21:05

anybody because they can't find a

21:06

unicorn. But if you're like, "How do I

21:08

find an animal that's got a horn?" Well,

21:11

you could go find a rhino. Okay, I've

21:12

got a rhino. They've got the horn. It's

21:14

like, okay, and then I need a horse.

21:16

Well, I can go find a horse and then I

21:18

got to find the sparkle. So, I'll get

21:19

some fireflies for the sparkle and then

21:21

I'll get a horse for the horse. And so,

21:23

just like that, instead of saying, "Oh,

21:24

I someone has to live my exact life and

21:27

have gone through the exa exact same

21:29

trial and tribulations to figure out all

21:30

the unique things that I know." It's

21:32

like, no,

21:33

>> they try to find in one person what they

21:34

can more easily find in three.

21:35

>> This is relationship advice as well,

21:37

isn't it? [laughter]

21:38

>> Right. Demanding your your partner uh be

21:40

all things to you,

21:42

>> your coach, your uh you know, your guru,

21:44

your therapist, your biggest

21:46

cheerleader. Yeah, it's exactly that.

21:48

It's it's just and I think in some ways

21:50

there's an ego element that I think is

21:51

very reinforcing which is that I'm so

21:53

special, no one can do what I can do.

21:54

And I think that's a very attractive lie

21:56

that we like to believe.

21:58

>> I guess there's also inherent in that um

22:01

insecurity and fear that you see in

22:04

these early entrepreneurs that if I hire

22:06

another person, I now have the

22:07

responsibility of paying them. Right now

22:10

it's me, it's safe. I can control this.

22:12

Um, but if I bring on other people,

22:13

they've got mortgages and families. So

22:15

now, now it's terrifying. So, a good way

22:17

to justify my fear to myself is by

22:19

saying, "Look, I tried. I can't trust

22:20

anybody. I couldn't find anybody good.

22:22

>> I guess it's just going to have to be

22:23

me, myself, and I."

22:24

>> And I think if that's what you want,

22:27

like, go for it. Yeah. I just like I I

22:29

think I think there's I think there's

22:30

going to be a lot more solreers, you

22:31

know, in the in the coming future. There

22:32

already are. I think it's it's a goal

22:34

question. What do you want?

22:36

>> What mistakes did you make when you

22:37

started hiring?

22:38

>> Oh, my bar wasn't high enough.

22:40

>> Okay. I think at the most basic level

22:42

like what is the job like if you remove

22:44

everything else what survives and I

22:46

think holding the standard survives

22:49

because if you're the one responsible

22:50

then you have to be the one who

22:51

determines what is good enough.

22:53

>> It's [clears throat] my view that in

22:55

every given department the person who's

22:57

highest up should have the highest

22:59

standard and if somebody ever gets to a

23:01

point where they have a higher standard

23:02

for ACU than I do they should run it not

23:04

me.

23:05

>> There should be a button just down below

23:07

here and if it says subscribed you're

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already subscribed. If it says

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subscriber, that means you're not yet.

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And if you're not subscribed, please

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could you do us a favor and hit that

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know. And according to the algorithm,

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23:20

but you haven't yet hit that button.

23:21

Thank you so much. Have you seen a

23:24

change in the types of questions that

23:25

you're being asked? Because because the

23:27

world has changed, people are more

23:28

interested in personal branding or

23:29

business or whatever else. Are people

23:31

asking you new questions?

23:33

>> No, actually, I don't think. Yeah.

23:34

>> What are the questions that you get

23:35

asked? I get asked a lot of like, "Hey,

23:38

I'm thinking about doing this this

23:40

thing. What do you think?" I'm thinking

23:41

about starting this kind of business.

23:42

I'm thinking about starting a podcast

23:43

agency. What do you think? It doesn't

23:45

matter what I think. [laughter]

23:48

I'm like, and so I'll just ask the next

23:50

question, which is like, well, what have

23:51

you done so far?

23:53

>> Why'd you ask that?

23:54

>> Well, because the answer nine times out

23:55

of 10 is, well, I mean, I haven't I was

23:57

just thinking about it. I'm like, okay,

23:59

well then nothing's happened. what's

24:01

going on there with those people that

24:03

come up to you and they say they're

24:04

thinking about something but they

24:05

haven't done anything about it.

24:06

>> I'm guessing that they want to talk to

24:07

me about business stuff and so this is

24:09

the only business related thing that

24:10

they can talk about and so that's

24:11

probably why they talk about it or they

24:12

bring it up. Um or they want to feel

24:14

like in some ways it's kind of like

24:15

procrastive procrastination or that I'm

24:17

going to somehow give them one answer

24:19

that's going to like finally get them

24:20

over the hump of starting. But most

24:23

people start because one starting feels

24:25

like this very amorphous thing when when

24:28

like

24:30

I was about to say like has there ever

24:31

been something that you don't know how

24:32

to do?

24:33

Well, whenever I approach something that

24:35

I don't know how to do, it always feels

24:37

amorphous. It's like this big thing and

24:38

I don't know where to start. Like how do

24:41

like how do I grab onto a piece of it?

24:43

And so having gone and attacked like

24:45

these amorphous things like start a

24:47

business which actually means nothing.

24:49

You have to break things down to much

24:50

smaller steps of action. That's why for

24:53

me the most basic thing to start a

24:54

business is like get an LLC,

24:57

[clears throat]

24:57

>> open a bank account, have the ability to

24:59

process money, and then ask a stranger

25:01

if you can do something for them in

25:02

exchange for money. As soon as you do

25:04

those four things, congratulations,

25:05

you're a business owner. You've already

25:07

beaten like 95% of people who and you've

25:10

also changed your title from

25:11

entrepreneur to entrepreneur. And I

25:14

think that is one of the most mo just

25:15

like um when when a customer buys from

25:17

you versus just consuming your free

25:19

stuff, their identity completely

25:20

changes. They're now a customer which

25:21

means they're far more likely to

25:22

purchase uh future things from you than

25:24

somebody who's not bought something.

25:25

That's why you know ascensions and

25:26

renewals are much easier than getting

25:27

somebody to buy the first time, right?

25:28

And so I think to the same degree for us

25:30

as entrepreneurs or people who aspire to

25:31

be an entrepreneur, it's like go make

25:32

the first dollar and then as soon as you

25:34

have that taste of like oh this isn't I

25:36

I actually grabbed the corner of this

25:38

thing. I I I understand. And I just got

25:39

to get them to give me money to do

25:41

something.

25:42

>> Or I can build something and then have

25:43

them buy it from me and then I have to

25:45

figure out how to build more of them,

25:46

right? If it's a thing. But like that's

25:48

it at the most basic level. And

25:49

everything else is just is is confusion.

25:51

If you could go back to the starting

25:53

blocks and whisper something in Alex's

25:55

ear when he was starting up advice that

25:58

would have made the journey easier, more

26:00

profitable, whatever. What is what are

26:02

the sort of layers of advice you would

26:03

have given him at this as starting

26:04

blocks? [sighs and gasps]

26:06

>> So I've actually thought about this a

26:08

lot. If I went back in time and I saw an

26:10

older version of myself, if he appeared

26:12

in this room right now, let's say 20

26:13

years from now, is looking at me,

26:16

my hope is that he would say nothing

26:18

because it would mean that it worked.

26:21

Now, if I if I was going back and let's

26:22

say that I I I hadn't taken the step and

26:25

I hadn't been able to to make the jump,

26:26

what I say in that instance um

26:30

is you have to decide whether you care

26:31

more about your future than what other

26:32

people think about your future.

26:35

Someone's version of you has to die.

26:38

It's either your desired version of you

26:40

or someone else's desired version of

26:42

you. And the thing is you're going to be

26:43

with you a lot longer than they are. I

26:46

think everything in the very beginning

26:47

of entrepreneurship comes down to one

26:48

thing which is fear and justified. It's

26:51

it makes sense to be afraid. Like

26:52

there's a lot of risk. There's a ton of

26:54

unknown. There's so much stuff that you

26:55

don't know. But the only thing I can

26:57

also say is that it also puts you in the

26:59

exact same position as every other

27:00

person who started entrepreneurship.

27:01

They didn't know. And the only way to

27:03

know is to start. and to have faith that

27:08

you will not know the way up the

27:09

mountain, but as you walk up the

27:11

mountain, the fog starts to clear. And

27:14

the fog will always be there, but you'll

27:15

always be able to see the couple steps

27:16

in front of you. And so, your

27:18

responsibility is to only take the steps

27:19

that you can see in front of you. That

27:20

is it. And then once you take those

27:22

steps, the next steps will become clear.

27:24

And I think that's where there's an

27:26

obsession with knowing the entirety. And

27:28

and it's because we want certainty. We

27:31

want to know that if we do all of these

27:32

things, it's going to work. And you

27:33

don't. You want certainty from a world

27:35

that will give you none. And if you were

27:37

uncomfortable with that,

27:38

entrepreneurship might not be for real.

27:40

>> Yeah.

27:40

>> But I I even say that and I almost I

27:42

almost I almost regret saying that

27:44

because I was so riskaverse when I

27:46

started like people see the content now

27:48

or they see you now and you're so

27:50

confident and and great on podcast and

27:52

like but I'm sure the first podcast you

27:53

did, you like look at it and you just

27:55

absolutely cringe, right? I had a video

27:57

that I put out that was like the first

27:58

content that I made that I was like

28:00

reacting to my own first content and

28:01

it's horrendous. It's horrible. But the

28:03

thing is is that you have to be willing

28:05

to be cringe.

28:06

>> You must embrace cringes. You will not

28:08

be cool. It will not look good. You will

28:10

suck and everyone will know you suck and

28:12

you will know you suck.

28:14

>> But again, it's do I care more about

28:16

their version of me or my version of me?

28:18

And am I willing to be a work in

28:20

progress or am I unwilling to do it

28:22

because I want to keep my current

28:23

station in life? But the thing is is

28:25

that you're at a local maximum and

28:27

there's a desire in you probably if I'm

28:29

talking to my younger self to be at a

28:31

higher maximum than I am right now. feel

28:32

like I'm capable of doing more, but I'm

28:35

so afraid of risking this tiny little

28:36

bit that I've built for myself. But the

28:39

the the reality is that the only

28:41

guarantee that you have of all the paths

28:43

in front of you is that you stay on the

28:45

current path, you will not get what you

28:46

want.

28:46

>> Mhm.

28:47

>> So there is a chance that you get what

28:49

you want if you move, but there is zero

28:51

chance if you stay. And I think those

28:53

were some of the thought processes that

28:55

actually got me to take action was

28:56

knowing that I for sure guaranteed 100%

28:59

would be dissatisfied with my life if I

29:00

had not taken the shot. and then playing

29:02

out plan B with excruciating detail. And

29:05

I think that's also one of the big ones

29:06

for fear is that like fear only exists

29:08

in the vague, never in the specific.

29:10

Also, so does confusion, right? So the

29:14

fear is I'm going to do this thing and

29:16

I'm going to fail. Fail's not specific.

29:19

And I'm and then everyone's going to

29:20

hate me and then eventually I'm going to

29:22

get ostracized and die. Like we

29:24

catastrophize everything because we're

29:25

evolutionary beings, right? We're we're

29:26

we're mammals. But if you really think

29:28

what does failure like what does failure

29:30

even mean? I I I ask someone to buy and

29:33

they say no. Is that failure? What if I

29:35

ask another person? What if I ask a 100

29:36

people? Okay. Well, what if I ask 100

29:38

people, all 100 people say no? Am I

29:40

allowed to change what I'm what I'm

29:41

offering? Yes. Okay. So, you get another

29:44

100 people and maybe one of them says

29:45

yes. Okay. But even in that period of

29:47

time where you had the hundred people

29:48

who all said no to you and let's say you

29:50

quit your job and so you have no income.

29:52

Okay. What are what are the options

29:54

available to you? Can you talk can you

29:56

go and sleep on a friend's couch? Can

29:57

you go back home with your tail between

29:59

your legs? Well, it's only till between

30:00

your legs if you stop trying. If you go

30:02

home and say, "Mom and dad, I want to

30:03

save up some capital so that I can I can

30:05

extend my runway so that I can go after

30:07

this big goal. Mom and dad might be

30:09

cool. It might be friends. It might be

30:10

or maybe 10 friends going together." And

30:11

and because I split a bedroom,

30:13

>> so I had a house with six people in it.

30:16

Um and I split one of the bedrooms with

30:18

another guy. I paid 400 bucks a month

30:19

and I had a mattress on the floor and I

30:21

was never there. But it was just like I

30:22

tried to keep my living expenses as low

30:24

as possible. And I think one of the big

30:25

ones especially is that um people are

30:27

unwilling to sacrifice their short-term

30:29

lifestyle and appearances in order to

30:32

achieve their long-term goal. And so

30:33

they're handcuffed to their lifestyle.

30:35

>> And [clears throat] so you'd be

30:36

astonished at how little you can

30:37

actually live on if you try to live on

30:39

little.

30:39

>> This goes to back to the long-term

30:40

thinking argument as well, which is like

30:42

if you think about your status in 10

30:44

years versus today.

30:45

>> Yes. And I'm I'm willing to take this

30:47

dip.

30:49

One of the things you said was really

30:50

interesting and I it dawned on me that

30:51

most people might not realize this about

30:53

people like you, which is that you said

30:55

there's uncertainty all the way up. Now,

30:57

I imagine imagine an 18-year-old

30:59

entrepreneur listening to Alex Mosi.

31:00

They're going to be thinking, "Oh, he's

31:01

got everything figured out all the way

31:02

up." And he's no longer living with

31:04

uncertainty, fear, confusion, ambiguity.

31:06

He's no longer having to think hard

31:07

about how to solve a problem because

31:08

he's got all the answers. But actually,

31:10

as you described it, in my head, I I

31:12

imagined all of these this sequence of

31:15

almost neverending doors that all just

31:18

have a cryptic message on on them. And

31:21

you imagine you go through one door and

31:22

there's 10 more and they all [laughter]

31:23

have you go through one, okay, this was

31:25

the right one. And then there's 10 new

31:27

ones that all have a vague language on

31:29

them. And you've got to pick which one

31:31

to go through next. You go through,

31:32

okay, you bounced off that one.

31:33

you took an L. Lost some money. You go

31:35

through another one. Okay, this was the

31:36

right one. And then there's 20.

31:38

[laughter] actually your optionality is

31:39

increasing with the more success you

31:41

have. So there's more doors and more

31:42

decisions to make, more uncertainty,

31:44

which most people don't realize. But

31:45

actually, as you were saying, I was

31:46

thinking, "Fuck, this is exactly what

31:47

I'm going through now." Like I I was up

31:48

till the early hours of the morning with

31:50

one of my colleagues yesterday night and

31:52

we're just figuring out which door to

31:54

walk through. So this is really

31:56

interesting because the earlier you are

31:58

in your journey, the more specific the

31:59

advice is because if you do not have a

32:02

business, the first step is the same for

32:04

everyone which is you must start an

32:06

entity and then you have to have a bank

32:08

account so that you can exchange money

32:09

and you have to have a a way or manner

32:11

of collecting that cash. Now of course

32:12

you could have cash business but I would

32:14

say most people use credit cards now. So

32:15

you have a processor, a bank account and

32:17

an entity.

32:18

>> It doesn't matter what business you

32:19

start that is the first step. Now, as

32:21

the business grows, you have more

32:23

resources. The the nature of the

32:25

business is different. And so, the

32:26

number of doors that are ahead of you

32:27

are actually multiplied by a huge

32:29

factor.

32:30

>> And so, right now, it's actually never

32:31

easier to know what to do than when you

32:33

start. And so, it has nothing to do with

32:35

you not knowing. Of course, you know, I

32:36

just we just said it.

32:38

>> It's everything to figure out why you're

32:40

not doing it. and more specifically

32:43

whose voice you're listening to that is

32:46

not yours that you are afraid of

32:48

disappointing or afraid of their

32:50

judgment. And if you can identify that

32:52

voice cuz and you actually put a name on

32:54

it, it's not like, oh, what are people

32:55

going to think? It's not people. It's

32:56

probably like two people. And if you

32:58

name, you're like, oh, it's just James

32:59

and Betty.

33:00

>> Yeah.

33:01

>> So, this is really real. So, one, when I

33:03

was about to sell Gym Lodge, I really I

33:05

it was actually a very hard decision for

33:06

me. Super hard. Um, and when I exited,

33:10

one of the reasons I almost didn't exit

33:12

was because there was somebody that I

33:13

knew in my circle, not even like a super

33:15

close friend, that I realized when I got

33:17

really clear on whose voice I cared

33:20

about, I thought that they didn't think

33:21

that $46 million was enough money, that

33:24

they wouldn't think it was legit.

33:25

[laughter] I'm dead serious.

33:29

>> Funny to hear. [laughter]

33:30

>> He's not going to think he's not going

33:31

to think I'm legit. It was only when I

33:33

was like, am I going to not do this and

33:36

let him control me? Cuz that's what it

33:38

is. They control you.

33:39

>> And I think when you say it in those

33:40

terms, it feels like much heavier, like

33:42

I'm letting my mom or my uncle or my

33:44

brother or the the coworker John control

33:47

me

33:47

>> because I that's how much I care about

33:49

this guy's approval. I care I have to

33:51

care about my approval more.

33:53

>> I want to say say this in more detail

33:54

because I think it's it's important. The

33:56

person that you see in front of you is

33:57

not the person who who took the leap to

34:00

start the business. I belabored that

34:02

decision

34:04

for 6 months. I had almost like a

34:07

pre-anned answer and people were like,

34:08

"Oh, so what do you do with your

34:08

career?" Oh, you know, I'm consultant

34:10

like to do a business school and then

34:10

someday start my own business. It was

34:11

like I I could say it in my sleep, but

34:14

the someday start my own business. When

34:15

I tried to think a little bit more first

34:17

principles, I was like, "Okay, well, in

34:19

what way is this business school going

34:20

to help me start a business?" And when I

34:22

looked at the starting salaries of

34:23

business school, it was like $120,000 a

34:25

year after you went to a good business

34:27

school. And I thought to myself, well,

34:28

it cost me $60,000 a year and I can't

34:30

make money during that period. So I'm

34:31

going to lose$120 for sure and at the

34:33

time I was making $50 $60,000 a year.

34:35

And so I was like, so it's $240,000 is

34:38

my call it my opportunity cost in two

34:40

years. Do I think that I can take the

34:42

money that I had saved up and in two

34:44

years get to $10,000 a month? I was

34:46

like, I think I can do it. And so that

34:48

was part of the reason that I ended up

34:50

not going to business school and it was

34:51

because of a question on the business

34:52

school test was how will a Booth MBA

34:54

help a short and long-term goals? And I

34:56

just sat there for three days trying to

34:57

answer it and I realized I was like I

34:58

don't know if it will help my long term.

34:59

>> Interesting.

35:00

>> So I mean it's good that they have those

35:01

questions because they actually forced

35:02

me to answer it. Now back to the the six

35:05

months I read I I was probably reading

35:09

no joke a book every two days cuz I the

35:11

job that I had had high seasons and low

35:13

seasons. And during low seasons I

35:14

basically just read books and they were

35:15

almost all self-help books. And I got to

35:18

this point after reading however many of

35:19

them that I looked back at my life and

35:20

realized it was exactly the same. And I

35:22

thought, "Oh, if I don't do anything, my

35:25

life's not going to change." And so I

35:27

had this idea that if I just keep

35:29

reading these books, somehow my life was

35:31

just going to change. And that was like

35:33

one of the realizations that I had. I

35:35

had a friend who was also in a white

35:37

collar, you know, job like I was. And

35:38

every night we'd probably get on the

35:40

phone for 2 to three hours and talk

35:42

about how we were going to start a

35:43

business. And I had this I had this this

35:45

IKEA carpet that I bought that was a a

35:46

cowhide carpet. And the spot where I'd

35:49

walk back and forth was like worn out on

35:51

the cowh high because of how much I

35:52

would just pace in my small uh flat just

35:55

going back and forth just talking about

35:57

the ideas that I had to start a

35:59

business. Every time I wanted to start

36:01

it, I would tell my dad I want to start

36:02

the business and he he would be like,

36:04

"Let's let's not be unreasonable here."

36:06

He's like, "You've got a good job." He's

36:07

like, "You're following the plan. You

36:08

did Vanderbilt in three years. You had

36:10

good grades. You got you were going to

36:11

do two years here. Then you go to one of

36:13

the top IV, you know, NBA schools. Like

36:15

it's you're good. Don't like this is

36:17

part of it. This is part of it. Right?

36:19

>> I acted with such cowardice that I had

36:22

to I had to drive halfway across the

36:25

country before I could call my dad to

36:27

tell him that I that I had quit my job

36:29

and that I was going to start a business

36:32

because I knew that if I had done it

36:34

while he was there, he would talk me out

36:35

of it because he had already talked me

36:37

out of it a bunch of times.

36:38

>> Why was he doing that? I I learned a

36:39

little bit about his background over the

36:41

last couple of days. I've got some

36:42

photos. I mean,

36:43

>> ah that's right. Dear G.

36:45

>> And I think there's context in his own

36:47

story which

36:48

>> completes the picture.

36:50

>> So whatever people see of my success I

36:52

think in a lot of ways what my dad

36:54

accomplished the more I think about it

36:56

is bigger. My dad fled during the

36:58

Iranian uh revolution right and then he

37:01

went to go to uh France to become a

37:04

doctor but he didn't speak French. And

37:07

so he had to go try to go into medical

37:10

school and take Orgo in a language that

37:12

he didn't understand. And so he failed

37:14

two years in a row. His brother was

37:15

like, "Go to Belgium, start fresh, go to

37:17

a new place." And so he ended up uh

37:19

getting all the way through medical

37:20

school. And then he met my mother in

37:22

medical school and then they came back

37:23

to the US. Now his medical degree didn't

37:26

transfer to the US. And so he had to get

37:28

a US fellowship in order a residency or

37:30

whatever. But no one would take a Middle

37:32

Eastern guy who had a super thick accent

37:34

who was fresh out of medical school and

37:35

there was all these US-based people

37:36

here. And so for two years he ran X-ray

37:38

slides. He finally gets a residency and

37:40

then he decides when he comes back to

37:42

Baltimore, which is where my where where

37:43

I'm from, that he's going to instead of

37:46

join the practice that my mother had

37:48

with her father. He was going to go out

37:50

on his own, which is pretty ballsy,

37:52

right? He didn't have foreigner, didn't

37:54

have anything. And so he asked to find

37:56

out how much a construction cost for

37:58

building your own surgery center. And it

37:59

was like $250,000 then, so it was a lot

38:01

of money. He didn't have that. And so he

38:04

looked at all the legal requirements for

38:05

what what it entails to be a serger

38:07

center. And then he went to Home Depot

38:09

and built a surgery center that met all

38:11

the specs and got it inspected so that

38:12

he could have his own surgery center in

38:14

his practice. Then right as his practice

38:16

was starting to work, my parents got

38:18

divorced. They changed the the locks on

38:20

the door cuz he had like a separate

38:21

thing. His patients show up and they

38:23

didn't know where to go. It was an ugly

38:25

divorce. And so then he's he's starting

38:28

his own and this is when he was talking

38:29

to me then. So fast forward now. He's

38:32

like, "I've been in practice for, you

38:33

know, 20, 30 years, whatever." He's

38:35

like, "Those years, I didn't even think

38:38

about him." I think I was like, "I feel

38:39

like I'm not moving fast enough. I feel

38:40

like I need to need to do these things."

38:42

And he's like, "Dude, a year, two years

38:45

now." He's like, "It's nothing." He's

38:46

like, "When your mind, you're not even

38:47

going to think you're not even remember

38:48

it."

38:49

>> The the honest truth of the matter is

38:51

that I

38:53

really desperately wanted to prove that

38:55

I could do it on my own.

38:56

>> Who did you want to prove that to?

38:58

>> I don't know. Everyone. Me, him, the

39:00

world. I remember being terrified about

39:02

the idea of winning the lottery. Sounds

39:06

really weird. [laughter] When I was in

39:07

college, I bought a Super Bowl ticket

39:09

because it was like a billion dollars or

39:10

something. I was like, "Let's do it for

39:11

fun, whatever." And I and I remember

39:12

having this this moment right before the

39:14

the number was going to get called of

39:15

sheer terror of what if I win because I

39:18

was like, I will never be able to prove

39:20

that I I have the medal, that I can do

39:22

it. And so, and of course people would

39:25

say that now if someone wants to give me

39:26

a billion dollars, I'm happy to use it.

39:27

Because to be fair though, because I

39:28

already have this I already have the

39:30

status and the track record that I that

39:31

I built this.

39:32

>> And this also the reason that like when

39:34

I started my my business like I didn't

39:36

take a loan like I used my own money

39:38

that I had saved because I I wanted to

39:41

be mine and I knew I would know. And I

39:44

think yeah, my dad had absolutely

39:45

perfect intentions. He gave me what I

39:46

believe to be for vast majority of

39:48

people probably pretty good advice. Mhm.

39:50

>> It just wasn't the advice that I needed

39:53

for the goals that I had.

39:54

>> There's an interesting thing because

39:56

people like me and you make business

39:57

content and we talk about

39:58

entrepreneurship a lot.

39:59

>> Um I I often wonder if we're leading

40:01

some people astray in the context of

40:03

some people actually should take that

40:04

advice. Some people shouldn't become

40:06

entrepreneurs. Um and how does one know

40:08

if entrepreneurship in its broad

40:10

definition is for them or not or like

40:12

working in a company having you know

40:14

having a great job is for them? It's

40:16

funny. We were I was doing this show

40:18

once and I said to the producer who was

40:20

just off camera. I said, "Um, do you

40:23

think I'm happy?" So, this is this is

40:25

someone who gets to see who's has seen

40:26

me for six or seven years behind the

40:28

scenes every day since we're on my

40:29

kitchen table. Has been there with me

40:31

every corner of the world, the the best

40:32

and the worst of times. I went, "Do you

40:34

think I'm happy?" He went, "Yes." He

40:36

said it quickly. And then he and then I

40:38

said, "Would you want my life?" And he

40:40

he couldn't have said no more violently.

40:42

So much so that it was almost defensive.

40:44

[laughter] He was like, "You're having"

40:45

And then I do you want would you like my

40:46

life? He goes, "No." And he was like,

40:49

and and he was like laughing. He would

40:51

not want my life, but at the same time

40:53

thinks and believes having seen me

40:55

behind the scenes for 7 years that I'm

40:56

happy. And in there, I think you have

40:58

something which is the the sort of

40:59

subjectivity of of of journey like is

41:03

this your journey? How does one know

41:05

listening to this now if they should be

41:06

an entrepreneur or not?

41:08

>> So, I'll give a couple frames because

41:09

decision-m is what probably both do with

41:11

a lot of our time. So, one is what's the

41:13

goal? what do I want to have happen?

41:14

>> Everyone says the same things here. They

41:16

say, you know, I want freedom to make my

41:17

decisions. I want, you know, financial

41:18

freedom.

41:19

>> Then we have to be specific. And so,

41:20

just like fear only exists in the

41:22

specific, goals have to exist in the

41:24

specific in order for them to be real

41:26

and for you to make accurate decisions.

41:28

>> Mhm.

41:29

>> And this is why I'm so obsessive about

41:30

language and like observables and things

41:32

like that. So, what is one is what do I

41:34

what do I actually want to have happen?

41:35

And then number two, what does that

41:37

change about my actual daily life? on

41:40

this first point. Funnily enough, I said

41:42

to you freedom

41:43

>> and then I immediately realized that the

41:45

least free person in the [laughter]

41:48

>> dude this gets okay this is great. So I

41:50

think about this it's the freedom to

41:52

choose

41:53

>> but I think people stop at freedom.

41:55

There's this almost fetishization of

41:57

independence and keeping your options

42:00

open and m and options maxing right for

42:02

your life. But all of the best parts of

42:05

life come on the other side of

42:06

exercising an option and and walking

42:09

through a door. But in so doing, leaving

42:11

the other doors that you could have

42:12

walked through behind. And so the secret

42:15

to getting a life you want is making a

42:17

commitment. But you will not get all

42:19

lives you want.

42:21

And so at some point you have to sit at

42:23

the precipice and you have to make a

42:25

trade. And you have to say, I want this

42:26

more than something else. That means I

42:29

know I'm not going to get this and I

42:30

choose to say that I want this more.

42:33

And I think this is where people just

42:34

sit at the crossroads. And that is what

42:36

takes the majority of time. Not just

42:38

getting into business, but also when

42:39

you're in business, people will sit at

42:41

the crossroads of like, what type of

42:42

company do I want to build? What type of

42:43

product? And what type what what type of

42:46

business do I want? And we sit there and

42:48

I when I see people get stuck, it's

42:50

almost always unmade decisions because

42:52

unmade decisions can last forever.

42:54

>> Whereas if you're in if you're in a

42:56

trial loop of feedback, feedback,

42:57

feedback, like you'll figure it out,

42:59

like you'll move. But if you're in an

43:01

unmade decision, it could sit there

43:02

forever. And that's that's like the

43:05

freedom to choose. We have to choose.

43:08

Are you seeing this sort of new

43:10

generation that have grown up with all

43:12

the tools to start their own business

43:14

that we're in this personal brand era

43:16

where everybody can make content and

43:18

build a brand and then do like panel

43:19

talks for a living or sell like ads on

43:21

LinkedIn? Um,

43:23

>> what what is going on here? this sort of

43:25

younger generation under 30 now

43:29

keeping their options open wanting

43:30

freedom. If you compare that to say

43:32

maybe my dad who you know one job did

43:36

that career for 20 30 years of his love

43:38

40 years of his life it's a very

43:40

different world we're living in. There

43:41

are more people starting businesses than

43:43

ever before. I know since co there's

43:45

there's at least in the US the stats

43:47

that I looked at recently it's like

43:48

there's been more new businesses per

43:50

quarter. It's been growing really

43:51

aggressively at least in the US and so

43:53

more people are starting businesses. And

43:55

so I think that lowering the cost of

43:57

entry has gotten more people across the

43:58

line. I think having more access to

44:00

information has gotten more people

44:01

across the line. But why aren't why

44:03

isn't everyone going across the line? I

44:05

think there's a couple things. One is to

44:08

your point earlier, I don't think it is

44:09

for everyone. And so I think the issue

44:12

there is one of motivation. They have

44:14

too many carrots, so good things keeping

44:18

them in their current position and not

44:20

enough sticks or bad things getting them

44:22

out of their current position. And I

44:24

think um I think it's a it's a Tony

44:26

quote, Tony Robbins quote, which is uh

44:28

the pain of staying the same has to be

44:29

greater than the pain of change.

44:31

>> And I [clears throat] think that

44:33

when that happens and it could be the

44:35

pleasure of change could be has to be

44:37

greater than the pleasure of staying the

44:38

same. E equal opposite, but I think most

44:40

people are in that slice, there's pain

44:43

and so you will change the moment it is

44:46

more painful to stay the same. I've

44:48

spent the last decade building and

44:49

investing in companies and so often the

44:51

conversation around marketing budgets

44:52

follows the exact same pattern. The

44:54

budget gets approved but then the

44:56

results don't come back and most of the

44:57

time the creative pitch and the offer is

45:00

fine. The problem lies with the

45:02

audience. Ads reach people who will

45:04

never buy or refer nor do they have the

45:07

power to sign off anything at all. And

45:09

this is why so much budget gets wasted.

45:11

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45:13

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45:36

And if you spend $250 on your first

45:38

campaign, you'll get a $250 credit for

45:41

your next one just by going to

45:43

linkedin.com/diary.

45:45

Keep this to yourself. Terms and

45:46

conditions apply. For the last couple

45:49

years, I've been working on something

45:50

that I realized every podcaster

45:51

listening to this, but actually probably

45:53

every creator listening to this might

45:55

just need. Podcasting is difficult for

45:56

many reasons. And one of them is that

45:58

these hosting platforms don't give you

45:59

much information. And also because

46:01

they're so fragmented, you kind of have

46:02

to go through every single platform,

46:04

uploading it to YouTube, and then taking

46:06

the same big old video file and

46:07

uploading it to Spotify's platform. It

46:09

takes huge amounts of time. And that

46:11

friction means most of us don't do it.

46:13

That is the problem we set out to solve.

46:15

And so we built something called

46:16

Flightcast, which you can find at

46:17

flightcast.com. And today, Flightcast is

46:20

also one of our show sponsors. And some

46:22

of the world's biggest podcasters are

46:23

now using our platform to run their

46:25

shows because it gives you an edge. It

46:28

saves you time. It gives you analytics

46:30

most people won't typically get. It

46:32

allows you to use AI to be more informed

46:34

on your show and it has growth tools

46:37

that other hosting platforms don't have.

46:39

So podcasters that are using Flightcast

46:40

have this unfair advantage. So go to

46:42

flightcast.com/doac.

46:45

Now do you think life rewards you

46:48

somewhat proportional to the hardness of

46:51

the problem that you solve?

46:53

>> So I think um a hard problem doesn't

46:56

necessarily guarantee that it is a

46:58

valuable problem. Mhm. [clears throat]

46:59

>> Like if you run a marathon very hard, it

47:00

doesn't necessarily make you more money.

47:02

So like there's lots of hard things that

47:03

are out there that will not turn into

47:05

monetization.

47:06

>> The second thing is I think it depends

47:08

on the size of your goals.

47:10

>> And so if you want to be a millionaire,

47:12

you do not need to solve a hard problem.

47:14

You just need to do a little bit better

47:16

than other businesses that are wildly

47:18

underserving their customers, which I

47:19

promise you there are plenty. You can

47:22

just have a pool cleaning business that

47:23

just cleans better than the other guy

47:24

and like shows up on time and all you

47:26

got to do is knock on doors and ask if

47:28

they want to switch because their

47:29

current company probably doesn't pay

47:31

attention to them.

47:31

>> One of the things that, you know, a lot

47:33

of founders, entrepreneurs are thinking

47:34

about at the moment is producing

47:35

content.

47:36

>> We're living in in in an interesting

47:38

time where a kid in Mumbai or a kid in

47:39

Manhattan can both produce content using

47:42

LLM, uh, AI. They can produce videos.

47:44

Theoretically, if you imagine any rate

47:46

of improvement, they're going to be able

47:47

to make videos, photos, churn out your

47:50

quotes. They could use your quotes,

47:51

change them a little bit, and have an

47:52

agent post them for them. Where is the

47:55

moat in content? Where you think about,

47:57

if you think about supply demand

47:58

dynamics, there's fixed demand. The

48:00

Financial Times did a report saying that

48:02

time spent on social media is starting

48:04

to dip a little bit since 2022. For

48:06

younger generations, for older

48:08

generations, it's still sort of like

48:09

going up or flat, but for Gen Z's, it's

48:11

like starting to come down a little bit.

48:13

So stagnant demand, tsunami slop coming

48:16

in of AI content.

48:18

>> Yeah.

48:18

>> Huge supply shock. Every unit of content

48:21

itself is going to become less valuable.

48:23

Therefore, um and the algorithms are

48:25

getting more violent or I should say are

48:27

becoming more um someone with 10 million

48:29

followers can get 2,000 likes. Back in

48:31

my day, 15 years ago, when I started on

48:33

social media, if you had a million

48:34

followers, you got a million a million

48:35

likes or a million views, should I say.

48:37

What's the game of content in such a

48:39

world? Everyone's everyone's making

48:40

content now.

48:41

>> To your point, what's the mode? Um,

48:43

reality is the moat.

48:45

>> Reality is the moat.

48:46

>> I'd say the number one biggest business

48:48

influencer I think on the planet is Elon

48:51

Musk

48:52

and he happens to own the biggest

48:54

business on the planet be the richest

48:56

man. Uh, Jeff Bezos, huge business

48:59

influencer because he has Amazon. Warren

49:02

Buffett probably the number one

49:04

investing influencer. Like people fly

49:06

around the world and when he when he

49:07

talks, everyone listens.

49:09

And so even if a teacher in De Moines

49:12

Iowa word for word quotes Warren Buffett

49:15

and let's do one better let's say makes

49:16

even better advice than Warren Buffett

49:18

does is still not going to get the same

49:20

views because they just forgot to build

49:21

Berkshire Hathaway and have a hundred

49:25

years of track record. And so what I'm

49:28

saying there is that when reality is the

49:30

mode it means that your brand is the

49:31

mode. It means your reputation is the

49:33

mode which can only happen in reality.

49:34

Now, that said, I do think it's going to

49:36

affect different types of content

49:37

differently. If you're in the world of

49:39

making fictional whatever stuff, then

49:41

yeah, I think it's going to hit I think

49:42

AI is going to hit you much harder. But

49:44

even then, there's still going to be the

49:45

the standard holder. Somebody has to

49:48

determine that this slop is too sloppy

49:50

[laughter] and that you still have to

49:52

work really hard to make the AI make

49:55

exactly what you want and have it at the

49:57

caliber that you want it to be at.

49:58

>> Have you made any changes to your

50:00

content because of everything that's

50:01

going on with algorithms and AI? Yeah,

50:05

I'm focused on only doing things that

50:06

only I can do. [clears throat]

50:08

>> Most people can't get hundreds of

50:11

business owners to fly out in person

50:12

every month that are all million-dollar

50:14

plus business owners to seek advice on

50:18

real business problems at 3 million, 5

50:21

million, 10 million a year, 500k a year.

50:24

Most people don't have that. And so I

50:26

can demonstrate expertise in a live and

50:28

interactive fashion, in a way that other

50:29

people can't do. I think that live is

50:33

something that I mean AI maybe in the

50:35

future we'll have some AI avatars that

50:36

can go live but at least in the short to

50:39

medium term I think live is good. I

50:41

think IRL as in like it's actually real

50:44

people talking which is we talked about

50:45

the scaler fail show that we just

50:47

launched. It's real entrepreneurs and

50:49

there's stakes [laughter] involved. I

50:51

think that is something that is not

50:53

going to be replaced. But if we think

50:55

about content on this continuum all

50:58

right let's make this continuum risk.

51:02

When I say risk it's the risk that a

51:03

consumer has in consuming the content

51:06

and executing on it. And so if we

51:08

differentiate entertainment and

51:09

education is entertainment the point of

51:11

the content is to be consumed. It's the

51:12

only objective of entertainment. The

51:14

point of education is to change

51:15

behavior.

51:16

>> Right? So that's our that's our split.

51:18

Now entertainers will get hit harder

51:21

than educators will.

51:23

The entertainers that have stakes

51:25

involved will be able to maintain that

51:27

mode by still focusing on IRL real

51:29

stakes real stories. Now in the

51:31

education world of risk, let's put

51:34

something that's really low stakes.

51:36

There we go. So, we've got beauty on

51:38

this side. If I have an AI influencer

51:41

>> who does a makeup tutorial, I don't

51:43

think the risk is super high that if,

51:45

you know, if the tutorial is good that a

51:47

girl's like going to not use the tip

51:50

that they made in the thing. I think

51:51

that's pretty likely.

51:53

If you go maybe a little bit riskier,

51:56

let's say I have some personal finance

51:57

stuff. Well, what's the cred? So, the

51:59

credibility in beauty is beauty.

52:03

the credibility in personal finance is

52:05

do you have personal finances? Right?

52:07

So, who's the number one uh influencer

52:08

in personal finance? My opinion, I think

52:10

it's Dave Ramsey. He also happens to be

52:12

I don't think he he calls himself this,

52:13

but I think he's a billionaire. And he's

52:15

got a massive I think he's public $300

52:17

million a year of revenue that he's

52:19

done. And I think there's some other

52:21

newer newer age people. Uh I think

52:23

Vivian 2 is is she's a personal finance

52:26

person. I think um Erica Coberg touches

52:28

in this. She's the legal legal gal. Um,

52:32

anyways, all this to say, all of them

52:34

have more credibility. Like, if you just

52:36

start giving out tips on how to save

52:38

money, there's no credibility. Reality,

52:40

there's no reality. You have nothing to

52:42

back it up.

52:42

>> Mhm.

52:43

>> Now, we keep moving further. Let's say

52:45

business where if you make a wrong call,

52:47

you could lose your business. Here, you

52:49

lose some money. Here, you lose a bad

52:51

day of makeup. So, the risk goes up. the

52:54

riskier or the higher the consequences

52:56

of being wrong, the more people are

52:58

going to, I think, double down on

53:01

credibility of source.

53:03

>> What's interesting is I also heard as

53:04

you were describing flying these 100

53:07

business owners out to Vegas is I heard

53:11

scarce, hard and scarce. And I still

53:13

thought a lot about these two words as

53:15

sort of the pillars of my own content

53:16

strategy, which is

53:18

>> with an LLM, yeah, a kid in Mumbai could

53:20

churn out a video. Um, but the reason

53:23

why we have, you know, somewhat of a

53:25

moat here still is because it is hard to

53:28

shoot on nine cameras. It is hard to

53:31

bring Alex Hermosi here. It is hard to

53:34

get Alex Hozi to say yes to doing this.

53:36

[laughter] It is hard to get Michelle

53:37

Obama or JD Vance to say yes to doing

53:38

this. So, there's it's hard from a

53:40

production perspective, but also from

53:41

like to accomplish this is hard. And

53:44

then what you described, I heard a lot

53:46

of the like I heard hard and scarce. who

53:48

can bring a hundred entrepreneurs to

53:50

Vegas who are all successful in their

53:51

own right and and have them ask you

53:53

questions. So that's great content for

53:55

us to watch. It's like really impossible

53:57

to to

53:57

>> very hard. If I had only had a $46

54:00

million exit, I don't know if I would

54:01

attract the number of entrepreneurs that

54:03

that we do now. But now that we do 250

54:06

plus schools, a billion dollar plus

54:08

company, it's like I have credibility

54:10

that the the the YouTube the content

54:14

right is not like I we we I still do

54:17

business.

54:18

>> You know what I mean? We have chains of

54:19

brick and mortar that that we're

54:20

involved in. I just don't talk about it

54:21

because it doesn't it's not relevant for

54:22

most people.

54:23

>> Let's look at the opposite then as well

54:24

just to show people what the opposite of

54:26

hard and scarce or of this approach is.

54:28

What types of content should we all kind

54:30

of stay away from now? So I think

54:33

commoditize tips and tricks um when you

54:36

have no again like proof is in the

54:38

pudding reality is the moat. It's

54:40

basically the opposite of that. So if

54:41

you are posing if you are pretending if

54:43

you have no proof um that you are good

54:45

at this thing and again this is on the

54:46

education side then there's a big I call

54:49

the big uh wispy. Why should I listen to

54:51

you? Right? Why should I listen to you?

54:54

And if you can't answer that question

54:56

for say a prospect, you know,

54:57

prospective customer within the first

54:59

like couple seconds,

55:00

>> they'll just listen to somebody else

55:02

because the reason that credibility

55:03

matters so much is that it's actually

55:05

lower effort to consume information from

55:07

somebody who's an authority. And so if

55:09

I'm if I'm listening to somebody who

55:10

doesn't have proof and I'm listening to

55:11

investing advice, I have to really think

55:13

like, is this true? Does this make

55:14

sense? If I'm listening to Warren

55:16

Buffett, I don't have to think that. I'm

55:17

like, I'm sure he's right. Now when

55:19

someone's like, how do I get into this?

55:20

You do what no one else can do. Well, if

55:22

you are getting in, then document like

55:24

document the proof of effort. So, you

55:27

can do pro you can have proof of outcome

55:29

just like what we do, right? What you

55:31

do.

55:32

>> But then there's when you're starting,

55:33

there's proof of effort. Jimmy's first

55:34

viral video is him counting to like a

55:36

million. It's proof of effort. When you

55:39

have nothing else, you have time. You

55:40

have work. If you want to make if you

55:42

want to say, "Hey, I want to I want to

55:43

get into into sales stuff." It's like

55:45

record your entire day of you selling.

55:48

And then when you overcome something

55:49

that's really good, that's real life

55:51

with real stakes, clip the moment,

55:53

right? And show yourself. It's like, I

55:55

took 22 calls today. Let me tell you the

55:57

best moment. I did a I did a 12-h hour

55:59

day. In 3 minutes, I'll give you the

56:01

best moments. It's like people want to

56:03

deal.

56:04

>> And so I think about that as a

56:05

compression of time. And the reason that

56:06

people listen to the people who are

56:08

further ahead who've done all these

56:09

things is because we can compress time.

56:11

Mhm.

56:11

>> You say, "Hey, you could try and figure

56:13

this out on your own, but if I can

56:14

compress 14 years of business advice

56:17

into 37 minutes, that's a good deal." Do

56:20

>> you know what it reminded me of? Seven

56:21

or eight years ago when I used to have,

56:23

you know, big clients, Uber, Coca-Cola,

56:24

whatever around the world. Um, we used

56:26

to do a lot of like social competition,

56:27

social media competitions, and I used to

56:29

have this mental framework for the

56:30

perfect competition. And I I I remember

56:32

the day that I when I first heard of you

56:34

and you were coming on my show, and I

56:35

was looking through some of your

56:36

writings, and you almost had an

56:38

identical framework.

56:39

>> Yeah. So the the core so each of the

56:41

books has one core concept and then it

56:44

breaks down how to use it etc. But the

56:46

value equation comes down to what's the

56:49

outcome

56:51

and some outcomes are worth more than

56:52

others. If I can help you cut your hair

56:54

versus I can get you to be in perfect

56:55

shape. Perfect shape is worth more. If I

56:57

can get you be a billionaire versus

56:59

perfect shape, billionaire is worth

57:00

more. Right. So we have outcome and then

57:03

we have perceived likelihood of

57:04

achievement.

57:06

>> Perceived likelihood of achievement.

57:07

Okay. So this is the Okay. Interesting.

57:09

Yeah,

57:09

>> it's the inverse of risk.

57:10

>> Yeah.

57:11

>> How likely do I think it is?

57:14

And then we have on the downside of

57:15

this, we have um time delay.

57:18

[clears throat]

57:19

How long is it going to take me to get

57:21

the thing? And then we have effort.

57:26

>> Is this sacrifice?

57:28

>> Is this effort and sacrifice?

57:29

>> No, different.

57:30

>> Yeah. So effort is all the things that

57:32

you have to begin to do as a result of a

57:35

decision that you don't want to do.

57:37

sacrifice all the good things that you

57:38

have to stop doing as a result of a

57:40

decision. So, if I get into fitness, I

57:42

have to stop eating the stuff I like and

57:44

I have to start eating stuff I don't

57:46

like. I have to start waking up earlier,

57:47

I can't sleep in as much. Uh, I have to

57:49

be sore where I wasn't before.

57:52

>> Um, and so that's my effort and

57:53

sacrifice piece. The time delay is,

57:55

okay, if I can get in shape in 3 minutes

57:56

versus getting in shape in 3 months or 3

57:58

years,

57:59

>> okay,

58:00

>> the outcome is am I getting in shape or

58:02

am I being a billionaire? And then how

58:03

likely is this to happen? Mhm.

58:05

>> Because on some level, like if I buy a

58:06

PDF of a fitness program for $19 or I

58:08

pay $3,000 for a personal trainer to

58:11

train me in person three times a week,

58:13

my perceived likelihood of achievement

58:14

of buying the PDF versus personal

58:15

trainer is much higher.

58:16

>> Mhm.

58:17

>> Now, the effort and sacrifice is

58:19

actually going to be relatively fixed.

58:20

But this is the part that goes up. Now,

58:22

the time delay if done right should also

58:24

be fixed there. But this is what

58:25

explains the difference in value on a

58:28

product level. But the value equation

58:29

works for everything. Just like just

58:30

like consuming content. Yeah.

58:32

>> What's my outcome? I think I'm going to

58:33

learn some about investing. How

58:34

likely is it that I think he can provide

58:36

value or if I consume this? Pretty high.

58:38

What's my time commitment of consuming

58:40

this? If I'm going to watch a 4-hour

58:41

video, fewer people do it than a

58:42

three-minute video,

58:43

>> right? And then um you don't really

58:45

actually have to do any work when you're

58:46

just purely consuming content. But if I

58:48

wanted to take action as a result, then

58:50

that's that's another part of it.

58:51

>> But it's still going to cost me 20

58:52

minutes, which is a sacrifice. I could

58:53

be watching Netflix.

58:54

>> That's true. I think if we're using

58:56

consumption of media as the thing, the

58:58

effort and the time delay basically, are

59:00

we talking time delay to outcome? I'm

59:02

going to be rich. Um or am I? Yeah, the

59:04

time is always going to be a component.

59:06

What's interesting is that having looked

59:07

at a zillion different offers over my

59:09

life and thinking about value. Um the

59:12

one that I think is most slept on

59:15

is this one.

59:16

>> How quickly they can accomplish X

59:18

outcome.

59:18

>> If you want to get into a business and

59:20

just completely disrupt it, do look at

59:21

what everyone else is doing and do it

59:22

half the time. You can do that in just

59:24

about any business because there will

59:25

always be someone who's willing to pay a

59:26

premium for that.

59:27

>> Goes back to what um Jeff Bezos said

59:29

about betting on things that won't

59:30

change.

59:32

>> Yeah. that that like that his whole

59:33

mantra around that has been one of my

59:35

like I would say one of my true pillars

59:36

of like how do I plan for the future.

59:38

>> Give people context on that for those

59:39

that haven't never heard Jeff talk about

59:40

that and what that means.

59:41

>> So he I think I saw it as an interview

59:44

that he did and they said so given X Y

59:46

and Z what do you think about the

59:47

future? And he said you know I don't

59:49

really think that much about what's

59:50

going to change. He said I spent a lot

59:52

more time trying to think what's not

59:53

going to change and then we bet really

59:55

heavily on those things. We believe that

59:57

customers will prefer cheaper prices 10

59:59

years from now just as much as they do

60:01

now. We believe that customers will

60:03

prefer more selection to less selection

60:05

10 years from now as much as they do

60:06

now. We believe that if customers can

60:08

get something in two hours, they will

60:09

value that more than if it takes them

60:10

two days. We believe in that. We can bet

60:12

in that. And so he just thinks about

60:14

these elements. And if we're thinking

60:15

about the like the value equation, how

60:18

easy did they make buying? It's one

60:20

click. How fast does it come? It's

60:21

almost immediate. You have a history of

60:23

buying from them. So, and this is also

60:25

where the reviews come in. How likely is

60:27

it? Well, if it's a fivestar with 5,000

60:29

reviews, it's pretty high. If it's got a

60:30

one and a half and it's got two reviews,

60:32

I'm probably not going to buy it

60:33

[laughter] even if it's the same product

60:35

just because of our perception of it,

60:36

>> right? And then the outcome is what I'm

60:38

willing to do for the price, right? And

60:39

I think about this time delay component

60:40

because of one thing that kind of loops

60:42

over the whole conversation at this

60:43

point is that

60:44

>> people will abstract the value of a

60:47

positive future outcome to zero if it is

60:50

long enough in the future.

60:51

>> True. Even if it's guaranteed,

60:53

>> you can guarantee that you will be rich

60:55

if you invest, you know, $100 a week or

60:58

$200 a week, whatever into into an index

61:01

fund, right? Pretty much. And if you do

61:04

that for 30, 40 years, you you will be

61:06

fine.

61:08

>> Because it's 30 or 40 years and because

61:10

the latte is today, the discount

61:12

basically takes it to zero. There's two

61:15

lessons that I think that are really,

61:16

really hard to learn. And I think um

61:18

Williamson talks about this with like

61:19

unlearnable or unteachable lessons,

61:21

things like that. Lessons that are

61:22

difficult to observe unless you go

61:24

through them. One of my one of the guys

61:26

who worked for me, he said, "You know, I

61:27

consumed your content for, you know,

61:28

years." He said, "But seeing you at the

61:32

office at 4:00 a.m. every day when you

61:34

don't need to do this at all." The

61:37

consistency of it, he's like, "I I don't

61:39

see that in the content. I mean, I I see

61:41

the output of that." And one of the

61:43

things with consistency is that you need

61:45

to be consistent in order to witness

61:46

consistency.

61:48

Like you can't even you can't even

61:50

observe cons like even if I did a time

61:52

lapse that takes 10 seconds of me doing

61:54

you still don't perceive it. So there's

61:56

there's the consistency piece and I

61:58

think the other one with with regards to

61:59

the long-term component

62:01

>> is patience.

62:03

>> Yeah. Also to be to fair focus because

62:05

um Shiron my partner says this. He says

62:08

um people only see the choices you made

62:09

not the options you had.

62:12

And so you can't really witness focus.

62:15

You just see winning.

62:17

>> And so to the same degree with patience

62:20

again, you only see the win. Like if you

62:22

look at a marathon, people are there at

62:23

the beginning, they're there at the end.

62:24

No one's here in the middle.

62:25

>> Yeah.

62:26

>> Cuz it's the only fun part. The content

62:28

of a marathon would be the the intro and

62:29

the exit. Like you'd literally make it

62:30

into a clip that's 30 seconds. It'd be

62:32

like, yay. And then maybe a couple mile

62:34

markers and it's like, wait, we

62:35

compressed this. What a what a bargain.

62:36

Great great return on time. You can't

62:38

really witness patience unless you've

62:40

literally followed it from the beginning

62:41

which of course you'll have your OG

62:42

people who are with you the beginning of

62:44

Driver CEO and they've they've seen the

62:46

patience start to play out but it's one

62:48

of the things that like one of the the

62:49

the ultimate gifts that I would hope and

62:51

the equal opposite of this is Steve Win

62:53

I think talked about how his the best

62:55

thing in the world is that someone comes

62:56

their first time to one of his casinos

62:58

bets big and wins. It's the best thing

63:00

ever. The worst thing that can happen is

63:02

that the first time they come they lose

63:03

their money cuz then they never gamble

63:04

again. And so it's like they he wants

63:06

that big reinforcing event up front

63:08

because then you can become a gambling

63:09

addict, right? And so to the same

63:11

degree, my my hope for like my kid in

63:14

the future or or anyone who's trying to

63:16

start out is that they have something

63:19

that happens in their life where they're

63:21

rewarded for delaying the outcome and

63:24

having a big jackpot as a result of the

63:26

consistent effort where they they

63:27

delayed the reward. M

63:30

>> because as soon as you do learn that

63:31

lesson, you see how big the big can be

63:34

when you wait.

63:36

>> Yeah, it goes back to what we were

63:38

saying about long like long termism as a

63:41

strategy. But also, yeah, like I only

63:44

needed to look at that graph, the

63:45

compounding returns graph once, actually

63:47

looking at my own audience growth and

63:49

seeing that I did a thousand posts on

63:50

Instagram and reached 1,000 followers.

63:52

And then in my last three, when I had

63:55

7,000 followers, I gained 300,000

63:57

followers in three posts because

63:58

carousels had dropped in Instagram was

64:00

rewarding everybody for carousels back

64:02

then. And me seeing that graph and then

64:04

going, "Oh, it's slow then it's fast in

64:06

success." And then starting the diia and

64:08

for 3 years nobody listening.

64:10

And then all of a sudden it was like it

64:11

was just crazy. It just went a

64:12

vertical line up and go, "Oh, it's the

64:14

same Instagram graph I saw all those

64:15

years ago." So actually, you know, it's

64:18

slow then it's fast. But most people if

64:20

you've never experienced slow, you

64:21

think, "Oh, I'm inadequate. I up.

64:24

I'm dumb."

64:25

>> But you now you have that religion.

64:27

>> Yeah. There are mistakes of picking the

64:29

wrong path, but I think there are more

64:30

mistakes of abandoning the right path.

64:33

>> How would you how do you know though?

64:34

>> So there's a handful of I think

64:36

entrepreneur questions that are

64:37

eternally unanswerable. Mh.

64:39

>> Which is when do you push and when do

64:40

you pivot?

64:41

>> Like how much risk do I take on?

64:43

>> Mhm.

64:43

>> Like should should I consume or invest?

64:46

Well, you don't know when you die.

64:48

>> True.

64:49

>> Right. And so with the push and pivot

64:50

one, the best answer that I have to this

64:52

because I I get this one a lot like,

64:54

"Hey, it's really hard. Should I should

64:55

I pivot the business, change it, or

64:56

should I try and like push through?" My

64:58

actual answer is if you had a

65:00

fundamental assumption that you based

65:01

the business on that has been proven

65:03

untrue from your business activities, I

65:05

think it makes sense to pivot. If none

65:08

of your original thesis are incorrect,

65:10

it's just not happening as fast as you

65:12

want or as easily as you want, then you

65:14

push.

65:15

>> What's interesting is like the nature of

65:16

being a founder as well on that is going

65:19

earlier than the world. Like when you

65:21

think about outside success, like

65:22

everyone understands space now and

65:23

they're like, "Oh, we can do reusable

65:25

rockets now. We get it."

65:26

>> But being being the first guy

65:28

>> or the first woman um I think is really

65:30

the essence of a founder. They go

65:32

earlier than than the world's current

65:34

available evidence. And thus there needs

65:36

to be some kind of framework that you

65:38

have. One of my frameworks which I've

65:40

never articulated before and I don't

65:42

even know if this is going to sound

65:43

correct but it's just always guided me

65:45

is um do I believe that I'm offering

65:49

even a tiny group of people scarce

65:52

value? So when I started the direo I was

65:55

making Facebook videos with people like

65:57

Ja. We we could get tens of millions of

65:58

views on Facebook watch back then. No

66:00

one was mentioning it. So, I remember

66:02

this made this video about relationships

66:03

that did 33 million views. Bad guy, no

66:05

one would mention it. No one like no

66:06

one. And then I started this podcast

66:08

called The Dire in my bedroom. I got

66:10

went to Apple, bought this microphone

66:11

for $100, plugged it into Garage Band,

66:13

tried to edit it myself, uploaded it,

66:15

and like my two best friends, the look

66:17

on their faces in the office, Ash and

66:19

Oliver. When they listened to it, they

66:22

had never reacted to me like that ever

66:24

before for the Facebook videos I've

66:25

made. And then when I didn't upload the

66:27

next week, Oliver Yonv came to me and

66:29

said, "When's the episode coming out?"

66:31

For me, that that was it.

66:34

>> Yeah.

66:34

>> For me, I was like, I've done something

66:36

here that's delivered scarce value to

66:37

the world. So much so that one of my

66:38

best friends who's very honest with me

66:39

is asking me when the next one is. And

66:41

so now I follow that. So when I'm

66:42

thinking about the bets we make on the

66:44

future, I'm obsessed about finding

66:45

things that are delivering scarce value

66:47

even if they're unscalable.

66:48

>> I think you bring up a really good point

66:49

about the unscalable part because so two

66:52

two parts of this. But one is

66:55

people will not do things. I see I see

66:57

beginning entrepreneurs say they're

66:58

like, "Well, that's not scalable." And

66:59

I'm like, "You're broke.

67:01

>> Yeah,

67:01

>> you're broke. It's okay. You can you

67:03

cannot be scal. You can just make money.

67:04

That's okay." But it also assumes that

67:07

your future self with more skills and

67:09

more resources won't have the ability to

67:11

figure out how to scale it.

67:12

>> Yeah.

67:13

>> And most things are like we're building

67:15

cities in the middle of the

67:16

ocean.

67:18

If you're starting a business, and this

67:20

is where you have to not sell out of

67:21

your own wallet, is and that's the the

67:23

nature of the offers book is start with

67:25

the most absurdly valuable thing you

67:27

possibly can. So, whatever price you

67:28

want to charge, add one or two zeros to

67:30

it. Okay? And it's like, that's crazy. I

67:32

agree. Crazy. What would you have to do

67:35

in order for that to be worth it? And

67:37

then you list out all the things you I

67:39

mean, well, if I was going to get

67:39

somebody in shape, I' i'd probably go to

67:41

their house. I would I would help them

67:42

grocery shop. I would I would drive them

67:43

to the gym and back from the gym to make

67:45

sure that they actually did it. for 100

67:46

grand, is it worth it? And they're like,

67:49

well, it's not scalable. [laughter]

67:51

>> It's like, well, you only need five.

67:53

>> And I [clears throat] think when you're

67:54

starting out, there's huge value in

67:56

having unscalable services because one,

67:59

you'll get better customers because

68:00

you're going to be charging much more

68:01

for something that's a little bit more

68:02

premium. And the value of talking to

68:05

people richer than you will do more for

68:07

you than what you are doing for them.

68:09

>> Mh. So like they will shift your

68:11

worldview which is why like a lot of

68:12

people like caddies who talk to all

68:13

these millionaires when they're when

68:14

they're playing golf it's like they

68:16

learn so much from the people like how

68:17

do you make your money like they learn

68:19

so much worldview of oh I shouldn't be

68:21

thinking this way I should be thinking

68:22

like this. So one is you get that. The

68:24

second is that you are able to practice

68:28

the unscalable thing.

68:29

>> Yeah.

68:30

>> And then you can figure out how do I how

68:32

do I take the scarce value okay this is

68:35

not scalable. Fine. We can let's just

68:37

say it's not scalable. Okay. Are there

68:39

elements of this that are scalable that

68:41

I now know because I've done it rather

68:43

than because I thought about it because

68:45

your thought experiments and I'd say for

68:47

myself too are pretty terrible. Like our

68:49

ability to predict the future is pretty

68:50

god awful. And so we think we know what

68:52

it's going to be like and we usually

68:54

have no idea. [laughter] And so and so

68:57

it's like go do it. You'll collect way

68:59

richer data that no one else has done

69:00

because it was unscalable. And then you

69:02

can actually create something that's

69:03

more scalable, that is unique because

69:05

you actually went through it. And from a

69:07

this is getting a little bit more

69:08

businessy, but from a branding

69:10

perspective, saying, "Hey, I have a

69:12

handful of clients that pay me $2,000 a

69:14

month to do this premium thing." For

69:16

those of you who can't afford that, I

69:18

now have this thing. You've already

69:20

anchored high. They see you as the

69:22

person on the hill because you deal with

69:23

these unscalable, my private clients.

69:26

And then you can have like you look at

69:27

the Tesla model of start with the

69:29

Roadster and then you have the Model S

69:31

and then you work your way down to the

69:32

masses. And so I'm a big believer in

69:35

price as high as you can. Make the very

69:38

premium thing first. Let that be high

69:40

cash flow, high margin, low scalability

69:42

so that you can then have the money to

69:44

start working your way down

69:46

>> to more people. Well, if I was to

69:48

forensically analyze your business

69:51

>> now, and then I brought in Alex who

69:53

started that business on day one and I

69:55

go, look at how unscalable all this

69:57

stuff is that he's accomplished. I

69:59

actually would make the case from what

70:00

you were just saying that actually the

70:01

essence of value creation in business is

70:04

solving problems that didn't look

70:05

scalable.

70:06

>> I was just thinking about even the diio

70:08

process here from the minute you leave

70:10

like so right now the team in there that

70:11

are doing the testing, they're actually

70:12

making you a book as as we speak. They

70:14

take they took photos of us while we

70:15

were sat here. And when this interview

70:17

ends, they're going to walk in and hand

70:18

me the book. I'm going to sign it and

70:19

pass it to you. That book is going to

70:20

contain quotes from fans that loved our

70:22

last conversation. They're currently

70:23

printing them off on Polaroids. They're

70:24

writing it. When this conversation is

70:26

done, we're going to test your name 300

70:28

times using ads to see how to introduce

70:29

you. I know Alex is going to win cuz

70:31

you're a big you're a big name now. But

70:33

you think about when we started the

70:34

podcast. Imagine me there with on Garage

70:36

Band [laughter] with $100.

70:38

>> That's not scalable.

70:39

>> It's not scalable. I use this this this

70:42

frame a lot which is that you are trying

70:44

to solve tomorrow's problems with

70:46

today's resources

70:48

>> and it's a fallacy. It's ridiculous. You

70:50

don't have the money. You don't have the

70:51

skill. You don't have the connections.

70:52

You don't have the resources. You don't

70:52

have the experience and the track

70:54

record. But future you will. But the

70:56

hard part is future is a stranger.

70:58

>> Mhm.

70:59

>> And so I think we make a lot of this

71:00

content to try and approximate as

71:02

closely as possible to just pull the

71:04

first step for someone to take to say

71:06

believe like you will figure it out.

71:08

Like as long as you do not quit, you'll

71:10

win.

71:12

Like you just have to not stop. That's

71:13

basically it. You just have to not stop.

71:14

As long as you get feedback and you take

71:16

the feedback and you improve and you do

71:17

that a long enough time horizon, you

71:19

win.

71:19

>> Let's be So just to be clear that you're

71:20

not saying pursue a bad idea all the way

71:23

and just never be stubborn about the

71:25

pursuit of a bad idea. You're saying

71:27

iterate your way.

71:28

>> Yeah. We have to get feedback.

71:29

>> Yeah. I mean, if you want to have a

71:31

doggy skateboard and you pitch a hundred

71:34

dog owners on the doggy skateboard and

71:36

then none of them want it and you're

71:37

like, "Well, I really believe in this

71:38

doggy skateboard idea." And then you

71:40

bring them the doggy skateboard and then

71:42

they really still don't want it. You

71:44

probably shouldn't sell doggy

71:44

skateboards.

71:45

>> So, you should quit the doggy skateboard

71:47

business.

71:47

>> Yes, but you shouldn't quit business.

71:48

>> Okay. The other

71:49

>> I think it's local versus global.

71:51

>> Even [clears throat] if you just reframe

71:52

failure in that way, it makes it way

71:53

more palatable. Like you figuring it out

71:56

is a lot of failures. I mean, how many

71:58

failed episodes, failed headlines,

71:59

packaging, you forgot to turn the mic on

72:02

and did the whole I'm sure

72:03

>> someone came and stole the hard

72:05

drive with the audio on it. It's like

72:06

[laughter]

72:07

>> there's there's going to be hundred of

72:08

those. But as long as it doesn't become

72:10

a global failure of I'm no longer doing

72:12

this, then you're good.

72:15

>> One of the smartest things a business

72:16

can do is build like a bigger company

72:19

without actually hiring like one. But

72:22

the problem we all face is that most

72:23

companies don't have every skill in

72:25

house. So when I look at the businesses

72:26

seeing real success today, the

72:28

consistent pattern with all of them is

72:30

how quickly they move. They bring in

72:32

specialists with skills in emerging

72:33

areas to keep themselves ahead. Even in

72:35

our company, we spent the last year

72:37

pulling in talent across areas like AI

72:39

native strategy, no code builds, and

72:42

product workflows. And we find this

72:43

talent through our longtime partner

72:44

Fiverr Pro. Their premium service only

72:47

shows you vetted talent. So you've

72:49

always got the safeguard that anyone you

72:51

pull in to help you with a complex

72:53

project has the skills that you're after

72:55

and will deliver to the same high

72:57

standards as your internal team. And

72:59

most importantly, they'll keep up with

73:00

the pace. It's a simple strategy, but it

73:02

lets us stay agile without compromising

73:04

on quality. So if you need these kind of

73:05

skills in your business, head to

73:06

pro.fr.com to find pioneering talent to

73:09

fill your business's gaps. That's

73:11

pro.fr.com.

73:14

One of the great fascinations I have and

73:15

almost one of the unteachables is self I

73:17

think it's self-awareness.

73:18

>> Yeah. I say judgment. Yeah.

73:20

>> Judgment again. Yeah. Because I have you

73:23

ever had someone come up to you and say

73:25

something grandio. They want to go to

73:26

the moon. Let's say hypothetical and you

73:28

look at them and you go you're not a

73:29

spaceman. Do you know what I mean?

73:32

[laughter] And how do you how do you

73:33

what how do you then give them that

73:34

advice which is like raise one

73:36

self-awareness. Know what you're good at

73:37

and what you're bad at. I think what

73:39

people are trying to get at is a an

73:42

understanding or more accurate

73:43

understanding of base reality.

73:45

>> And the people who are achieving the

73:47

things that you want to achieve and you

73:48

haven't been able to fundamentally if

73:50

you're doing stuff and what you want to

73:52

have happen is not happening your model

73:54

of the world is either incorrect or the

73:56

variables you have are incorrect.

73:57

>> How did you cultivate a more accurate

73:59

vision of reality?

74:01

>> So I'm practice I'm a big believer in

74:04

behaviorism.

74:04

>> What's that? operant conditioning which

74:07

is basically how you train machines how

74:09

they figured out how to train AI which

74:10

is reinforcement training is the exact

74:12

same way you train humans

74:13

>> okay

74:13

>> and so when you see yourself as the

74:15

subject that is being trained then we

74:19

can make better predictions of will

74:21

people buy will people take this offer

74:24

let's say I've got a grandpa and he

74:27

doesn't want to take his medicine and

74:29

the medicine the doctor said was going

74:31

to extend his life by 10 years okay the

74:34

nurse is at home with me and she's going

74:36

to try and give grandpa the the pill.

74:39

And he says, "It tastes like I

74:41

don't want to have it." He just brushes

74:42

her away. She comes back, she throws her

74:45

hands up and she's like, "You lead a

74:47

horse to water, you can't make it

74:48

drink." Right?

74:50

>> The operationalist or the behaviorist

74:51

would say, "No, you've made many other

74:54

options the more likely option than

74:55

taking the pill." And so what we need to

74:57

do is make the pill the nicest and

74:59

easiest option available to him. And so

75:02

the first thing you would do is you'd

75:03

crush the pill up. And then I would say,

75:05

"Okay, let's put it in some lemonade.

75:06

Put it in the in the fridge, make it ice

75:08

cold.

75:09

>> All right, I'm going to bring out some

75:10

peanuts that are salty, and I'm going to

75:11

put it in front of the grandpa,

75:13

>> right? And then I'm going to come out

75:15

with a, you know, a chess board or a

75:17

back gammon board, and I'm going to sit

75:18

in front of him, and set it all up and

75:19

say, "Hey, I know you said you wanted to

75:21

play back, and I've said no the last

75:22

three weeks.

75:24

Here's the lemonade. Do you want to

75:26

play? If you finish the lemonade, we can

75:27

play." How likely is it that grandpa now

75:31

drinks the lemonade?

75:32

>> Super high. But at the end of the day,

75:34

we just we didn't persuade. We arranged

75:38

the conditions to maximize the

75:40

likelihood of the outcome that we

75:41

wanted. What people miss is that the the

75:44

amount of attack vectors that people who

75:47

succeed approach a problem with is

75:50

orders of magnitude greater than someone

75:52

who is starting out. Is they're like, I

75:54

talked to three people and that was it.

75:56

And they said they didn't want it. And I

75:57

I tell this this story because it was it

75:59

was one of those big moments for me,

76:00

which is I I had a mentor. He said, "You

76:03

should put some flyers out." That's how

76:04

he advertised. He had a big chain of 22

76:06

locations. And I was like, "All right,

76:07

I'll put some flyers out." I put 300

76:09

out. Um, and then nothing happened. Uh,

76:12

well, one person called and they said,

76:13

"I digged his car." And then I was like,

76:16

"Thank God." He didn't I didn't have any

76:17

money. Um, so he called me up or I

76:19

called him like a week or two later and

76:21

he was like, "Oh, how'd the, you know,

76:22

how' the flowers go?" And I was like, I

76:23

was ready. I was, "I'm gonna show you."

76:25

Yeah. I'm gonna show you. Dude, nothing

76:27

happened, man. And he didn't even like I

76:29

was like I was waiting for him to try

76:30

and fight me. like, "Well, what was your

76:32

test size?" I was like, "Hm."

76:36

I was like, "I put out 300 flyers." And

76:40

he was like, "Yeah, it's tough to know

76:41

if anything works at 300." He's like,

76:43

"We usually put out 5,000 um per test

76:46

batch until we know it works." He said,

76:47

"Then we do 3,000 a day after that." And

76:50

so he was doing 150,000 flyers a month

76:53

and I put out 300.

76:56

And so as much as people don't think

76:58

that like it's like work harder, it's

77:01

the the volume of activity and output

77:04

that people who are a hundred steps

77:06

ahead of you really is often times 100

77:09

times more. Now it seems unfathomable

77:10

because you're looking at the top of the

77:11

hill and like how do I get there? But

77:13

you start by making one

77:14

>> and then you learn through how painful

77:16

the inefficiency is. Like when you're

77:18

editing that you're doing the split test

77:19

for the headlines 300 of them at a time.

77:21

>> You learn because you're like this is so

77:23

painful. It works but my god is it

77:24

painful. that that is what motivates you

77:27

because you want the payoff but you

77:28

don't want the pain to figure out ways

77:30

to make it more efficient. And then when

77:31

it becomes efficient, you did the scarce

77:33

work that no one else wants to do

77:34

because no one even knows it works as

77:35

well as it does.

77:36

>> And then all of a sudden you have that

77:39

um you have a scarce competitive

77:41

advantage over everyone else.

77:43

>> At the very top of that, I heard this

77:44

idea of like doing and listening at the

77:46

same time. And this sounds very simple.

77:48

You're talking about reinforcement

77:49

learning being the way that you tune

77:50

yourself to reality. But you've even

77:52

said yourself once upon a time you were

77:54

doing a lot of listening books.

77:55

>> You were reading and there wasn't much

77:57

doing. Some people just do the doing and

77:58

no listening.

77:59

>> Yeah.

78:00

>> And and so they don't tune. But this

78:01

sort of like doing and then sort of

78:03

reinforcement learning based on the

78:05

outcomes is how one cultivates their

78:08

self-awareness. That's actually the most

78:09

accurate definition I've ever heard of

78:10

like that's actually how you get more in

78:11

tune with the world is through painful

78:14

sometimes feedback

78:15

>> data.

78:16

>> And then the other thing I heard was you

78:17

talking just about like just believing

78:19

in human incentives.

78:20

>> Yes. And and this like it it sounds like

78:22

a [laughter] it took me 10 years to just

78:26

s settle on the simple idea that humans

78:29

don't really behave outside of their

78:30

incentives unless they're psychopaths

78:32

and that's like why they go to jail

78:34

because they acted outside of social

78:35

incentives. They like killed someone or

78:37

something. Actually, when you think

78:38

about team building or customers, the

78:40

first question should be why aren't

78:41

they? It's like what are the what what

78:43

are the incentives in which they are

78:44

making their decision? And you talked

78:46

about that example there of giving

78:47

someone the gamin board and some

78:49

>> you're changing his incentives. Yeah, we

78:51

just need to move the levers around. And

78:53

so it's like if you're not selling well

78:54

to get to a business situation. It's

78:56

like you haven't made buying from you

78:58

the most convenient, nicest option.

78:59

>> It's such an important way to think like

79:01

you offer someone a job and they say,

79:02

"No, I don't want the job."

79:04

>> You can think lots of things, but

79:05

actually if you just reason it down to

79:07

the the first principal incentives, what

79:10

what was and you could it could be a

79:11

seesaw like kind of like your value

79:12

trade here.

79:14

>> What did I offer them? Um what did it

79:16

cost them?

79:17

>> Yeah.

79:18

>> And was that net positive? So I have

79:20

this. So I write all my persuasion like

79:22

this. This is this is how we do it. So

79:24

we say uh plus plus minus uh minus plus

79:30

minus minus. All right. This is the

79:32

easiest way to write copy. The easiest

79:34

way to think about marketing. If you do

79:36

the thing, you get more good stuff.

79:40

>> If you uh don't do the thing, you get

79:43

more [snorts] bad stuff. Mhm.

79:46

>> If you do the thing I want or so you

79:48

don't do the thing, you get less good

79:50

stuff. And if you do what I want, you

79:52

get less bad stuff. And so this and this

79:57

are our persuasion elements that we say

79:58

to do the thing. But we also have to

80:00

like call playing the don't, which is

80:02

like, hey, also we have these situations

80:05

of let's say that you don't sign up for

80:06

my fitness program. Well, that means

80:09

that you're not going to have these

80:10

times with your kids in the future,

80:12

right? more good less good stuff, right?

80:15

You're going to have more health issues,

80:16

more bad stuff.

80:18

>> And the people who you care about, who

80:20

you want approval from, aren't going to

80:22

give you that approval that you so

80:23

desperately yearn for. And so we just

80:25

pingpong between these persuasive

80:28

elements, but all they are is saying

80:30

more good, less bad if you do the stuff

80:33

I want.

80:33

>> And as a as someone who employs hundreds

80:35

of people now, this is kind of how I

80:36

think about behavioral change in a group

80:38

big group of people. You can you can

80:39

stand in front of the team and say,

80:40

"Hey, everybody adopt AI by the way,

80:41

please. Please adopt AI. But their

80:44

incentive structure is to do their job.

80:47

>> Mhm.

80:48

>> And have you read the innovators

80:49

dilemma? It's one of my favorite books

80:50

of all time on the subject of

80:51

>> No, but I'm familiar with it.

80:52

>> Talks to the same thing as well, which

80:53

is just humans just act inside their

80:55

incentive structure. Want to change

80:56

humans, change their incentive

80:57

structure. A lot of people who are

80:59

delusional when they start out think

81:02

that they're going to change people.

81:04

>> And I think one of my favorite market I

81:06

think Gary Halpert said this is a

81:07

copywriter. Um he said we don't want to

81:11

create demand. He said we want to

81:13

channel it.

81:14

>> It was just it just is such an

81:15

interesting nuance. He's like that

81:16

demand like the demand needs to be

81:18

there. We just need to just carve a

81:20

little bit of that river and point it

81:21

towards us.

81:22

>> And I think when you're thinking about

81:24

for you with the show, the attention is

81:26

there. The attention is being spent

81:28

every second of every day from every

81:29

human.

81:30

>> And so we're not going to create

81:31

attention.

81:32

>> We're going to channel it. and we're

81:35

going to make our option the nicest most

81:36

most convenient option compared to

81:38

alternatives. And then it's really just

81:40

getting into the very gritty details of

81:42

who I need to make this for. Then you

81:43

get into avatars and subsegments and

81:45

markets because what makes it attractive

81:47

to one person might not make it

81:48

attractive to another. And that is why

81:49

probably one of the highest leverage

81:51

decisions that you make with the

81:51

business is who do I serve?

81:55

>> Do you have to be intentional about that

81:56

when you're starting a business or

81:57

offering any product to anyone, whether

81:59

it's content, do you have to at the

82:00

start decide who it's for?

82:02

>> Yes and no. which is a terrible answer,

82:04

but to start, you just need to get

82:05

anybody to give you money. You have then

82:07

met the requisites for being an

82:09

entrepreneur. You've accepted money from

82:10

a stranger. Congratulations, you have a

82:11

business. Most businesses that I

82:13

encounter, especially in services,

82:15

because it's 80% of at least in the US,

82:17

78% of all businesses are service based.

82:19

Typically, it starts with accepting all

82:20

money from everyone cuz you're like,

82:22

"Oh, I do podcast agency stuff." Oh, you

82:24

have a Oh, you want to start a Yeah, I

82:26

could help you, too. Like, because they

82:28

have a pulse and a credit card, and one

82:29

of those was the requirement for being a

82:30

customer, right? [laughter]

82:33

And so you you take what you can get,

82:35

right? But you quickly realize that it

82:37

becomes very difficult to scale that.

82:39

And that's okay because you had to do

82:40

what you need to do to survive and get

82:42

started. And that's fine. But usually

82:44

between 1 and 3 million, you have to

82:46

make a decision where you say, "Hey, in

82:48

order for me to scale this now that I

82:49

have the resources and the experience

82:50

and the skill, I can say these customers

82:53

are easier to deal with and pay us more

82:55

than these customers." Mhm.

82:56

>> And if I didn't have to serve 10

82:58

different types of customers and I only

83:00

had to serve one type of customer, it

83:01

would make the operations on the back

83:03

way easier because I could start

83:04

templatizing and start systematizing

83:05

what our delivery is. And on the front

83:08

end, if we're advertising people,

83:09

instead of saying we do advert your

83:10

podcast agency for everyone, we say we

83:12

help doctors generate patients using

83:15

podcasts.

83:16

>> It's like, oh, all of a sudden the

83:18

correct customer knows that this is for

83:20

them, right? Okay. And so now we're

83:22

attracting the right people and then

83:23

those people are the ones that we

83:25

already figured out through trial and

83:26

error and feedback are worth the most.

83:28

And then we have a more scalable product

83:30

because we don't have to make 10 things

83:31

for 10 people. We make one thing for 10

83:33

people.

83:34

>> Right? Cut once, sell twice, right? Sell

83:36

twice. That's the idea. Not cut once,

83:38

sell once.

83:39

>> I almost hate this question, but I'm

83:40

going to ask it anyway. Um, are there

83:42

any obvious businesses that have emerged

83:46

in your point of view because of what's

83:47

going on in the world that a young

83:49

person that wants to cut their teeth

83:50

should probably be aiming at? 15 years

83:52

ago for me, it was starting an agency. I

83:54

think that opportunity is a little bit

83:55

saturated now, if dare I say.

83:58

>> I think that the nature of agencies has

84:00

changed. I think you like if you want to

84:01

do like a Reddit reputation management

84:04

now, that's kind of a more emerging

84:05

offer because Reddit's become a bigger

84:07

and bigger platform and people look

84:08

there. Like I think the the old school

84:10

meta ad agency might be harder to crack

84:12

into than some of the more newer

84:14

opportunities that exist and clipping

84:15

agencies things like like those things

84:17

are still opportunities right now I

84:18

think. So if we have beginner

84:20

opportunities and then we have what I

84:22

think are great opportunities that are

84:23

let's just say non just AI because

84:24

there's the obvious answer of like start

84:26

an AI thing and automate for small

84:27

businesses and yes you should absolutely

84:29

do that and there's lots of money to be

84:30

made there. Great. Okay.

84:32

>> Outside of that what's not going to

84:33

change? What can you bet on? I'm gonna

84:35

bet that humans are going to want to

84:38

still want to look beautiful in the

84:40

future as they do now. I think people

84:43

are going to want to stay young looking

84:45

and so I think the longevity med spa

84:49

look a certain way peptide all of that

84:51

world is going to crush and is already

84:53

crushing right now. there's a huge

84:55

supply demand issue. Believe it or not,

84:56

I think uh wealth um advisers I can

85:00

because I see so many businesses and the

85:01

ones I pay attention to are the people

85:02

who are making more money than I think

85:04

their skill level

85:05

>> um would canote right would would would

85:08

make sense for like on the flip side I

85:10

say like if I see somebody who's who's

85:11

doing $20 million a year as a restaurant

85:13

I'm like bro you could probably do 200

85:15

million a year in a different business.

85:17

Um, I had a conversation with a gym

85:19

owner that was doing $10 million a year

85:21

and it was a service-based gym, not uh a

85:23

facility elasticious gym, which is

85:24

different. Like a crunch fitness is just

85:26

like use the equipment, whatever. But a

85:28

true service based gym, which is either

85:29

personal training or semi-private

85:30

training, really hard business to scale,

85:32

easy to start, hard to scale. And he was

85:34

like, "What do I think?" You know, what

85:34

do you think the the opportunity is for

85:36

me? I was like, "Honestly, dude, you

85:36

could take your exact skill set because

85:38

you've got 100 employees and you're

85:40

trying to deliver an amazing experience,

85:42

but with low skilled labor, you have to

85:44

maintain culture. There's all of this

85:46

stuff that you have to It's like if you

85:47

took that same skill set and just

85:48

applied it to a superior vehicle, you'd

85:51

make more. Now, you might not want that

85:53

and you might be happy with your

85:54

existing business, which keep on just

85:55

know that it's a harder it's a harder

85:57

business. So, all that to say, I think

86:00

wealth is a big bucket. Um, wealth

86:02

related services are still crushing.

86:05

Insurance risk is still going to exist

86:07

in the future.

86:08

>> Mhm.

86:08

>> So, there's going to need to be

86:09

insurance. People are going to to to

86:11

fractionalize risk, which is what

86:12

insurance functionally does. The

86:14

longevity looking nice is one and then

86:17

anything that's not cool has like a

86:19

discount applied to it is always

86:20

something that's very interesting to

86:22

look at. It's kind of like trash. Like

86:24

no one wants to be like a so what do you

86:25

do? It's like I I'm in trash you like it

86:27

just it doesn't have the same gravitas

86:29

as I'm a doctor except that guy could be

86:30

a billionaire, [laughter]

86:32

right? And so if I look at like oh I I

86:35

do you know I do waste management for

86:36

old people like you know human fecal

86:39

matter. It's like there someone's got to

86:40

you know like someone's got to figure

86:41

something out, right? And so those are

86:43

the types of businesses where it's like

86:44

look where no one wants to look. Look at

86:46

look for things that people would not

86:47

want to say at parties. There's usually

86:49

big opportunities there if there's

86:51

obviously money where I said owe people

86:53

because right now it's so wealth is so

86:55

concentrated on the I did my favorite

86:57

video of the year. I I did this

86:59

breakdown and because it was my favorite

87:01

video I think it got like 300,000 views.

87:03

But like [laughter]

87:04

but what I did was really interesting is

87:06

that I took wealth in the United States

87:08

and I had a had it represent $100. 100%

87:10

of wealth is $100. If you looked at it,

87:12

right, and you had a circle for all, you

87:16

know, 100 people at different

87:17

percentiles, right, there's like $2 in

87:21

the bottom 50th percentile.

87:23

>> The bottom 50% of people has roughly

87:24

$200

87:25

>> of the hundred in wealth.

87:26

>> Wow.

87:27

>> It's crazy. And then you've got your

87:28

next 40 and I think that was like $27,

87:33

something like that. Then you have your

87:35

next 9% which has like $36.

87:39

And then the top 1% has 31.

87:43

Hopefully the math maths, but it's

87:44

somewhere somewhere in the neighborhood.

87:45

And so when you look at that division

87:48

and then you're like, who should I

87:49

serve?

87:51

Many people who are starting out are

87:53

here and the only people they see are

87:57

here. And so their view of the world is

88:00

not accurate.

88:02

And this is why they stay broke because

88:05

they try to sell to other people who

88:06

have no money and then assume that no

88:08

one has money.

88:11

>> The [snorts] interesting thing I noticed

88:12

and I think anybody that's ran a service

88:14

business will be able to relate.

88:16

>> Yeah.

88:16

>> Is when I started out I was selling to

88:19

startup founders who had an app idea

88:21

whose marketing budget was approximately

88:23

$10,000 and I was asking for $10,000

88:25

>> per year. [laughter]

88:28

>> And they were watching me. They were

88:30

counting every download they got on

88:31

their apps. And slowly we managed to

88:33

move up. And the remarkable thing is,

88:35

this is a crazy thing to say, but it was

88:37

easier from a client management or a

88:39

client account management perspective to

88:41

deal with Coca-Cola than it was Dave

88:43

with his dating app idea. Coca-Cola, who

88:46

would give you potentially six figures

88:48

in budgets, um would would be a little

88:50

bit more casual than Dave with his

88:53

dating app idea where he'd put his

88:54

mortgage on the line. [laughter] But

88:56

it's not it's not easy to move up

88:58

because to get that meeting with

88:59

Coca-Cola to be able to present to them,

89:01

you got to earn it somehow.

89:03

>> So, it's all well good saying it, but

89:04

the reality of getting up there is they

89:06

they think more about credibility, track

89:08

record. They'll they'll work with people

89:10

who are highly credible and who who they

89:12

can see a reality behind.

89:14

>> And so, it's not there's nothing wrong

89:16

with starting to sell the friends and

89:17

family. But the the goal, again, that's

89:19

if your goal is to make more money with

89:20

the business should be to move up

89:22

market. And if you look, so this is kind

89:24

of interesting, something I've noticed.

89:28

>> If you look at the price of a service,

89:30

and this is specifically for service

89:31

businesses,

89:33

>> the price of the service almost has a

89:35

one to one correlation with how advanced

89:37

the business and business owner are

89:40

>> just as a forcing function because in

89:43

order to go up in price, like a service

89:46

business done well means you did a good

89:48

job. You have more demand than you have

89:49

supply. And so what do you do when

89:51

supply and demand crisscross? You go up

89:53

in price. And so you continue this loop.

89:55

And as long as you continue to deliver

89:57

more value than you're charging for, you

89:59

continue to have more demand. And you

90:00

just keep lading up. And this is why

90:02

price is such a strong signal for value.

90:04

Which why when you're starting out, it's

90:06

hard to hear us say, "Hey, add a zero to

90:08

your price tag. Add two zeros to your

90:09

price tag." Because if someone comes to

90:11

me and says, "Hey, I want to do all of

90:12

your social media management for $2,000

90:14

a month." I'm like, "Dude, you can't

90:15

even handle me."

90:16

>> Like you could like even if I said yes,

90:18

you can't. it. The math doesn't math.

90:20

There's no way you can do it. And so if

90:22

someone comes to me like the minimum I'm

90:24

probably going to be willing to spend is

90:25

I don't know 15,000 a month for a

90:27

vendor. Like the minimum I could really

90:28

possibly and it' be probably a smaller

90:30

shop and I know the founder is probably

90:32

still integally involved. I'm fine with

90:33

that cuz I'm okay with some founders

90:34

like being good and basically me seeing

90:36

them as a fractional employee that I'm

90:37

paying less and that works fine. All

90:38

that to say like you want to have your

90:41

price go up. One because you serve

90:42

better customers, two because you have

90:43

better margins. Three because there'll

90:45

be less headache and four because it's a

90:46

signal of how good you are at what you

90:47

do. And the best businesses and business

90:49

owners will know, oh, this is for me.

90:52

You signal to them that you like you

90:54

want to go out market, but you have low

90:56

market prices. There's um there's

90:57

something called the Van Wesson door

90:58

pricing analysis. You might have heard

90:59

of it. It's from the 1970s. I do this

91:01

most times when I launch a new offering.

91:02

And so there's four questions you ask.

91:04

Number one, at what price would this be

91:05

so expensive that you wouldn't even

91:07

consider it?

91:07

>> Mhm.

91:08

>> Number two, at what price would this be

91:10

so cheap that it would be impossible

91:12

that it would be able to be valuable? It

91:13

it'd be too cheap. At what price would

91:15

it be right at the edge? you'd have to

91:17

really consider it, but you'd end up

91:18

buying it. And then at what price would

91:20

it be a bargain, a good deal? And so

91:22

when you actually take a scatter plot to

91:24

this, and now I have to I used to have

91:25

to do these manually. Now you can

91:27

literally just take the data and put it

91:28

right into AI and say, "Hey, run a van

91:29

western drug analysis on this, which is

91:30

amazing." So you can get it in six

91:32

minutes. Um, and so you get these

91:34

there's four points on the graph

91:37

if you have the scattered dots. And so

91:39

you have the point of marginal cheapness

91:42

which is basically beyond this point the

91:44

majority more people will think it's too

91:46

cheap to be believable.

91:47

>> Okay. And above this price it's too

91:50

expensive to be considerable.

91:52

And so what you can find is you can do

91:54

area under the curve to see at what

91:56

price would I make the most money if I

91:58

had a higher friction sales process.

92:00

>> Mhm. [clears throat]

92:00

>> And if I wanted people to simply

92:02

purchase it. So if I wanted to have an

92:03

automated sales process where my range

92:05

is. And so there's a range in there

92:07

where it says, "Okay, right here is the

92:08

point where you'll make the most number

92:10

of sales." Now, you'd have to factor in

92:11

margin, like gross margins of the

92:12

product. But you can guess like this is

92:14

how when you want to launch a shampoo,

92:17

this is how they do it. And so we can

92:20

price it precisely.

92:22

>> Is it a bell curve or is it

92:24

>> Oh, yeah.

92:25

>> So is it like a

92:26

>> Yeah, but sometimes it's so

92:28

interestingly sometimes you have double

92:29

gaussians that'll happen

92:31

>> because it's different customers. So

92:33

when so when I run these, I ask those

92:35

four questions, but I also ask for the

92:37

customer stats. So then I can slice it

92:39

by saying, what do the rich customers

92:41

think? What's the pricing curve for

92:42

them? What's the pricing curve for poor

92:44

customers? What's the pricing curve for

92:45

home services? What's the pricing curve

92:46

for? And so then you can get really

92:48

really accurate with initial pricing.

92:51

Of all the ideas that you've put out

92:53

into the world, what are the the sort of

92:54

headline ideas or questions that you

92:57

found to be most compelling to people?

93:00

Almost all the core concepts in this

93:01

book come down to figuring out who you

93:04

want to sell, what you want to sell

93:06

them, and how to get them to buy.

93:12

And most of my content focuses more on

93:14

acquisitions since the vast majority of

93:16

small businesses, say 1 to 50 million,

93:19

>> not always, um, but I'd say 70% of

93:22

businesses, this is rough estimates,

93:23

that come through our doors are demand

93:25

constraint. They could use more

93:26

customers than they than they have. 30%

93:29

are supply constrained. The phone's

93:31

ringing, but they just don't have enough

93:32

account reps. They don't have enough

93:34

technicians, whatever it is. And so,

93:36

what's really interesting about this all

93:38

of these books when taken in aggregate

93:40

is that

93:42

every problem is a marketing problem.

93:45

And I'll and I'll sell you on this idea.

93:47

So, if we were to think about a business

93:49

as okay, we've got lead genen, right, as

93:52

activity number one. We've got nurture

93:56

as number two. We've got sales,

93:59

uh, we've got, uh, onboarding, and then

94:02

we've got retention,

94:04

ascension, right? Getting them to keep

94:06

paying and getting them to buy more

94:09

Now, this is the demand side for

94:11

customers, right? Everyone hopefully

94:12

everyone's kind of aligned with that.

94:14

Now, if you're supply constrained,

94:16

>> which means

94:17

>> which means that you uh have more

94:19

customers than you can handle, more

94:20

people are interested in your stuff.

94:21

Let's say you're the solarreneur and

94:22

you're like, "How do I like there's only

94:24

one of me, what do I do?" like you're

94:26

supply constrainted. If you had

94:27

unlimited view, you you could make more

94:29

money, right? So, what's the equivalent

94:32

version of this? On the supply side, you

94:34

have application generation and then you

94:36

have application nurture.

94:39

>> What does that mean, application

94:40

nurture?

94:41

>> Basically, we're working these leads.

94:43

Yeah, we have these applicants. We need

94:44

to get them scheduled. We need to get

94:45

them booked. We need to make sure that

94:47

they're not getting lost in the process,

94:48

you know, like how how quickly can we

94:49

line these interviews up, all that,

94:50

right? We have the interviews

94:52

themselves, which is the sale, right?

94:56

And then we have onboarding like you do

94:58

for a new employee. And then you have

95:00

retention. And then the ascension is

95:03

they're grow they're going up, right?

95:04

Are are they are they are they moving

95:05

up? Which means that you just treat

95:07

humans the way you treat humans in a

95:09

pipeline in a business. And so if you

95:12

have a demand problem, but you know how

95:15

to get employees, then do the stuff that

95:18

you get to get employees to get more

95:20

customers. If you know how to get

95:22

customers, but you don't know how to get

95:24

employees, use the exact same process,

95:26

which means

95:28

who's writing the copy for your your ads

95:31

and your promotions and your outreach

95:32

temps. Well, somebody probably should

95:34

take a look at if you haven't looked at

95:35

this, by the way, and you're a slightly

95:37

bigger business owner, you will be

95:38

horrified by the outbound messages that

95:40

are getting sent on your behalf to

95:41

people. You'll be horrified by the job

95:43

postings that your company is putting.

95:45

You're like, "No one would respond to

95:46

this. How would you think this would

95:48

work?"

95:48

>> Very funny. From a nurture perspective,

95:50

the leads aren't getting worked. No

95:52

one's following up. We're not giving

95:54

them any materials to sell them on our

95:57

just like you would with a prospect.

95:58

Like, why don't we have case studies?

96:00

Why don't we have a video sales letter

96:02

that tells tells the whole business? So,

96:04

every person who comes to

96:05

acquisition.com watches a VSSL for me

96:06

and it's a 13-minute thing of just like

96:09

here's how the business works and it's

96:11

this is our real estate arm. This is

96:12

like and it shows everything and like

96:13

I'm giving proof and this is John and

96:15

John's an employee and John loves it

96:16

here, you know, whatever. And so then in

96:18

the interview itself, it's like, do you

96:20

have a script? Well, you have a sales

96:21

script. Why would you not have an

96:22

interview script?

96:23

>> Mhm. [clears throat]

96:24

>> Pre-anned questions. Do we roleplay

96:25

this? Well, we roleplay this. Isn't this

96:28

just as important, if not more

96:29

important? Is there more leverage on

96:30

getting one 10 out of 10 talent person

96:32

than just one customer? Yeah. On the

96:35

onboarding, are we just do we have any

96:36

process? Do we have 30 6090 of what

96:38

what's going to happen over the next 30

96:40

60 90 days and what is required for them

96:42

and what information they need to

96:44

consume so they can become proficient?

96:46

And then once they are onboarded,

96:48

what's their what's their career path

96:50

look like? How do they like one of my

96:52

favorite questions is when I have

96:53

somebody I really like, um I say, "What

96:55

would it take for you to work here

96:56

forever?

96:57

What would it take? Just tell me what it

96:59

would take." I can say, "No, just tell

97:01

me what it would take." And then I can

97:02

start moving the pieces around to figure

97:04

out how I can get this person to stay

97:05

forever. But the same thing happens if I

97:08

have a a customer that I like a lot

97:09

like, "What would it take for us to be

97:10

your your sole provider forever?" Mhm.

97:12

>> Especially this because I know you have

97:13

more enterprise experience sometimes

97:14

saying, "Hey, let me be the sole

97:16

provider. Let's get let's go exclusive.

97:18

>> Let's lock in a three-year contract and

97:20

I'll give you these other things for

97:21

free if we lock it in."

97:22

>> And I'll never work with

97:23

>> Yeah. these three competitors. Yeah. And

97:25

so almost all problems in business can

97:28

be solved by more people finding out

97:29

about your stuff either to work for you

97:31

or to buy from you,

97:33

[clears throat]

97:34

>> which also means that you probably have

97:36

ongoing marketing to your customers. You

97:39

think there shouldn't be ongoing

97:40

marketing to your team and employees. Do

97:42

we want our customers to give us

97:43

referrals? Yeah. Do we want our

97:44

employees to give us referrals? Do we

97:46

have a incentive for people to bring

97:48

referrals? There's a great story. A

97:50

friend of a friend had a had a $10

97:53

millionish dollar a year business. He

97:54

talked to somebody in the exact same

97:55

space as him uh who was way further

97:57

ahead. And he uh he was in business that

98:00

had like agents uh that work from like

98:02

kind of like a brokerage. And the mentor

98:04

told him, "So, what's the incentive that

98:05

you have for your agents to bring more

98:07

agents?" He's like, "Oh, I you know, I

98:09

pay him 500 bucks if they bring a new

98:10

agent on." He was like, "Okay, what do

98:12

you make on a productive agent per year

98:14

in gross profit?" He was 250,000 a year.

98:17

Productive agent, gross profit. He's

98:20

like, "So, you're only willing to spend

98:22

$500 to make 250,000?"

98:26

He's like, "What would you spend for

98:27

250,000?" He was like, "I mean, I don't

98:29

know, 50 grand." He's like, "Yeah, so

98:31

why don't you make your incentive 25 to

98:34

start?" So he took his incentive from

98:36

$500 for referral to 25,000

98:39

and he took his company from 10 million

98:41

to 400 million.

98:42

>> Yeah, it's crazy. [laughter] I think

98:44

about this a lot. Even with like

98:45

recruiting, like people like, "Oh, head

98:47

hunters cost a lot of money." I'm like,

98:48

"Fucking hell." For really exceptional

98:50

talent, it's almost it's always a deal.

98:53

It's always a great deal. Going back in

98:55

time, if I were to give the the like

98:57

what has changed about uh me then versus

98:59

me now is that my standards for talent

99:02

are significantly higher and my

99:04

tolerance for letting someone be

99:05

mediocre and stay are lower. I think

99:09

probably all the entrepreneurs I've ever

99:11

interviewed would say that exact thing.

99:12

I remember one particular entrepreneur

99:14

who's built 100 billion dollar business

99:16

publicly listed. He said, "At 20, I

99:18

thought hiring mattered. At 30, I

99:19

thought it was kind of important. At 40,

99:21

I've realized it's the single most

99:22

important thing." and this is a guy

99:24

that's built hundred billion dollar

99:25

publicly traded company and I was like

99:27

but it's funny because that's what all

99:29

of them say.

99:29

>> Yeah. But I this is a broader

99:31

relationship advice lesson which is just

99:33

the best and worst decisions you'll make

99:34

in your life are people and I mean I

99:35

look at I look at some of these things

99:37

here and I go I mean it's true for you.

99:40

>> Yeah, I know right.

99:42

>> This is a photo of your lovely wife.

99:43

>> Nugget Zone.

99:44

>> You think about the variance of your

99:46

outcome if you had chosen someone else.

99:48

>> I do think about that. I do think about

99:49

that. It's

99:53

probably the single best financial

99:55

decision that I ever made was marrying

99:57

Ila

99:59

because

100:01

and this is this is no shade to any any

100:03

any relationship that exists of mine or

100:06

anyone's you know people optimize for

100:08

different things and I'm not saying I

100:09

optimize for finances. I'm saying, but

100:10

within that lens,

100:14

she was just down and she believed in me

100:19

a lot of times more than I believed in

100:21

myself. And I think I think that's all

100:25

anyone really wants or at least for me

100:27

that I that I wanted was and the thing

100:30

is is that hasn't stopped as the stakes

100:32

have gotten higher. I remember there was

100:34

this business that I was that I was

100:36

working with and I was going to meet

100:37

with the whole team and I was like this

100:38

is like a really tough problem that

100:40

they're asking me to help with and I was

100:42

like and she just like cut me off and

100:44

she's like good thing you're the best at

100:45

it and that you're going to give them

100:46

more help than anyone else could and

100:48

it's just like whether that's true or

100:51

not it was exactly what I needed to hear

100:53

in that moment. And so I I also say this

100:56

to people who are starting out is just

100:57

like I I do not have perfect

101:01

um self-security. You know what I mean?

101:03

Like I wouldn't say it's imposter

101:05

syndrome cuz that's not true. But like I

101:07

have doubts of like I don't know if I'm

101:08

going to be able to solve this. I mean I

101:10

hope I am and I keep working on it but

101:11

like I don't know

101:13

>> and as the the problems become more

101:15

complex and have higher stakes, it's

101:17

like this is harder and will cost more

101:19

if I fail. Um the pressure feels the

101:22

same. I would say the only difference is

101:23

that we have more resources to to to

101:26

handle them. Mhm.

101:27

>> And so in a lot of ways, when you're

101:29

starting out, it's kind of like fighting

101:32

a bear with your bare hands, but when

101:34

you're further down, it's like trying to

101:37

slay a dragon, but at least you have an

101:38

army.

101:39

>> Mhm.

101:39

>> And [clears throat] so the foe is

101:41

bigger, but your resources are bigger,

101:43

too. And in some ways, it's almost

101:45

easier later than it is when you start.

101:48

But you only earn the right to face

101:50

those foes by going through the earlier

101:53

stages when you didn't have the

101:55

resources because you learn the grit,

101:56

you learn the scrappiness. And I think

101:58

that like it's a it's a right of passage

102:01

and Ila was willing to go allin and I

102:04

would say that like if anything kind of

102:06

like a jockey bet u for VCs like you bet

102:09

on the horse not the jock or sorry the

102:10

jockey not the horse. when she saw me, I

102:13

had, you know, a handful of gyms and it

102:15

wasn't like I'm Alex Herozi the, you

102:17

know, whatever I am now. I was just a

102:19

gym owner and I was 26 and I worked

102:21

really hard and she was like, I don't

102:24

know where we're going to go, but I know

102:26

Alex is going to work tirelessly to get

102:28

there and she just always believed. And

102:31

I think that if like I think the person

102:32

that you were married is either going to

102:34

increase the likelihood that you hit

102:35

your goals or decrease and you just need

102:38

to decide whether that's important to

102:41

you

102:42

>> if you were single.

102:43

>> Yeah.

102:43

>> Do you think you would be as successful

102:46

as you are now?

102:47

>> I wouldn't be as successful because

102:50

number one, there have been plenty of

102:51

moments cuz I don't struggle with

102:53

anxiety. I struggle with apathy. Um not

102:56

caring. Why do I even bother doing this?

102:58

We already have enough money. Who cares?

103:00

Ila in a lot of ways has bigger dreams

103:03

than I do. Um I have [clears throat]

103:05

always had big goals for finances, but

103:07

at a certain point um and I think I hit

103:09

this kind of like last year for me,

103:10

which is weird because I always like

103:12

people always like when is enough

103:13

enough? And it's kind of like working

103:16

out. Um I got to a point where I was

103:17

like almost 250 and lean and I was like

103:21

this is more than enough. I I'm going to

103:22

come back down. [laughter] And so I've

103:24

had bigger goals than most people for my

103:26

fitness or muscles or whatever. Um, I've

103:28

had bigger goals than most people for

103:30

money, but I also was like at that point

103:32

when I hit it, I was like, I think this

103:34

is enough for me. And Leila was like, it

103:36

was never about the money for me. It

103:38

never was. And I think that's why our

103:40

dynamic worked really well. But she's

103:42

always cared about the team um, more

103:45

than anything. And she's like, I her

103:47

dream when she and I met was to build a

103:49

place that people love to come to work.

103:52

And if you do that and it also has a

103:54

good business model behind it, marketing

103:56

and sales and pricing and all this other

103:57

stuff, it's like you end up making a lot

103:58

of money.

103:59

>> But I would have probably taken my foot

104:01

off the gas earlier if it hadn't been

104:04

for Ila. I think I would have struggled

104:06

more operationally. Uh because Ila is

104:09

Ila will never get the credit that she

104:11

deserves. Um but Ila is Ila is the is

104:14

the pure is a pure operator. like

104:16

unbelievable leader that talent that I

104:19

probably wouldn't have been able to

104:20

either get or keep stay because of her.

104:23

Like I think that if there was like a a

104:25

divorce in the business, I think the

104:27

vast majority of people would [laughter]

104:30

>> I'm serious. Like I I know I like

104:32

self-awareness. I people know what I'm

104:34

good at

104:35

>> and I know people are loyal to Ila

104:40

>> because she's just there for people. Um,

104:43

and so for those reasons, I don't think

104:44

I would have I don't think I would have

104:45

kept my foot on the gas. Um, I don't

104:47

think I would have been able to operate

104:48

nearly as complex of a business as we

104:50

currently have. And on the inevitable

104:51

like troughs of my motivation, she was

104:54

the one who kind of carried me.

104:57

>> A lot of people be listening now and

104:59

they might be listening with their

105:00

partner, maybe they're listening alone,

105:02

and they're thinking, you know, my

105:03

partner isn't all that supportive of me.

105:06

And dare I say, some people will be

105:07

listening now and think their partner is

105:09

actually against

105:10

>> Yeah. their ambition.

105:14

What do you say to those people?

105:16

Figure out what you want. Like, we have

105:19

to make trades. How do you Do you know

105:21

what? It's tricky because

105:25

some of those people might say, "Right,

105:26

it. I'm going to dump her or him."

105:28

>> And then they pursue the business for 2,

105:30

three years. They become successful and

105:32

they're lonely as hell

105:33

>> and they look back and go, "Do you know

105:35

what? That was actually my insecurity

105:37

and my shame that drove me to do this.

105:39

But I've I've now I've got the mansion

105:41

and I'm here alone. I should have she

105:42

was a good girl. He was a good guy.

105:46

>> I speak only from the pers perspective

105:48

of how do you align the conditions to

105:51

maximize the the business outcome.

105:53

That's where I come from in terms of how

105:55

I'm speaking about this in terms of

105:57

maximizing subjective well-being and

105:59

your happiness. Um those factors are

106:02

completely different. And so I think

106:04

Arthur Brooks has this just this amazing

106:06

visual example that I love, which is

106:08

imagine two scenarios. One of them is

106:10

that you drive your brand new Ferrari to

106:12

a three-star Michelin restaurant. Um,

106:15

and you have the corner corner booth

106:17

eating the best food in the world

106:18

looking out of view alone or piling into

106:22

your beat up, you know, Camry, uh, going

106:24

to a Denny's with your five best

106:26

friends. Which one is the one you think

106:29

you're going to enjoy more? It's

106:32

obvious. It's obvious it's the second

106:34

one, but we live our life like the

106:36

first. And so I think if again it comes

106:40

down to what you want. If you're like

106:41

this girl, guy, whatever like satisfies

106:44

so many things, like you will not find

106:47

the perfect person cuz you're not

106:49

perfect. And so it's just what on the

106:52

stats of this person am I willing to

106:54

make trades on? Am I willing to have

106:56

somebody who's maybe not the most

106:58

supportive of my career, but maybe

106:59

they're supportive of my subjective

107:00

wellbeing? Maybe they're supportive of

107:02

my of my extracurriculars, maybe they're

107:04

supportive of my spiritual journey,

107:05

whatever. They might just be supportive

107:06

in different ways. And so again, it's

107:08

what do you want? And I think people I

107:10

had a my my first boss um or last boss

107:14

rather said this thing to me and it's

107:15

really stuck with me. She said,

107:18

uh

107:20

figuring out what you want is 99% of the

107:22

work. She said the easy part is getting

107:24

it. And I thought about that a lot

107:26

because I was like, no, the hard part is

107:27

getting it. And it's like, no, it's like

107:28

it's how many layers deep did you figure

107:30

out what you really want? And I think

107:32

that's because when you when you really

107:33

know what you want, then it's then you

107:36

just align the world to go get it.

107:39

>> It's very hard to know what you want.

107:41

>> Yeah.

107:41

>> Because there's all these near-term

107:43

temptations. There's this external

107:45

noise. There's Instagram telling you

107:46

that you want this.

107:47

>> Yeah. No, you need this. Yeah. So being

107:50

able to drown out all of that noise and

107:51

get to some kind of signal and also to

107:54

your point about sacrificing everything

107:56

you could have had,

107:58

you know, 2 3 4 5 we want the upsides of

108:02

all paths without the cost of each. And

108:04

so it I just

108:06

>> this is the why I still believe that

108:08

decision-m which is this the least sexy

108:10

topic of all time but still the most

108:12

important decision-m is the highest

108:14

leverage thing that you can do in life

108:15

making good decisions.

108:16

>> And is there I mean we've talked about

108:18

frameworks. Is there any framework for

108:20

making a better decision as it relates

108:21

to what we're talking about here?

108:23

>> I think it's answering the first part

108:25

which is what do I want to have happen?

108:26

>> What do I want to have happen? Yeah,

108:29

that's um even that that's you know I'm

108:32

probably speaking from experience here

108:33

because when I was what 20 years old was

108:36

it 20 or 19 I Mark no friend of mine

108:39

mentor of mine gave me this diary and I

108:41

remember the first page I wrote in it

108:42

what I wanted and what I wrote

108:44

>> was before the age of 25 Range Rover

108:46

Sport to be my first car million dollar

108:48

six-pack girlfriend I'll throw up

108:50

there's picture of it on the screen and

108:51

I actually took a photo of it in my

108:52

Range Rover at 24 years old as like a um

108:56

but did was that actually what I should

108:57

have written

108:59

Well, I think it's probably what you

109:00

wanted

109:01

>> and then you updated your wants because

109:03

you got it

109:04

>> and then you found out that you wanted

109:05

different things.

109:06

>> Sure.

109:07

>> Fortunately there my time horizon was

109:08

quite small so I could figure out in

109:09

three or four years without any without

109:11

any like damage that that was not the

109:13

right thing to write down. But some

109:14

people orientate their lives to like I

109:16

need to become a let's say billionaire

109:19

>> and the sacrifice to use one of your

109:21

words along the way is family, friends,

109:24

mental health, health. And then you get

109:26

there and you gosh,

109:30

I can't turn back time. I can't rebuild

109:31

relationships. I can't call my mom now.

109:33

She doesn't answer or she's gone.

109:35

>> So that's kind of why I always pause on

109:36

this question of what do you want? Cuz I

109:37

think we're actually like, as you say,

109:38

like terrible at knowing. And I don't

109:40

know a better way of knowing

109:42

>> than getting in than deciding whether

109:43

you want it or not.

109:46

>> I think um one of the one of the

109:47

interesting things with wanting is that

109:49

we only want what we don't have.

109:51

>> Mhm.

109:52

>> You know, [clears throat] uh people who

109:53

don't have kids want to have kids.

109:54

People who have kids remember the times

109:56

they didn't have kids. People who were

109:57

single want to get married. People who

109:59

are married, you know, reminisce about

110:00

the times they get single. But I see

110:02

that as inherently human, which is that

110:03

we only remember good and not bad. And

110:08

that's a beh So that's a behavior thing.

110:10

That's not a So like the reason that

110:11

when you get drunk and then you're hung

110:13

over the next day and you say, "I'm

110:14

never going to drink again." And then

110:14

seven days later you drink again is

110:15

because punishment fades. Reward sticks.

110:18

Which is why you go back to the old

110:19

girlfriend and you still long for them.

110:21

Even though when you get back, you're

110:22

like, "Oh my god, I heard she was crazy.

110:24

What [laughter] was I thinking?" Right?

110:26

But it's because we only remember the

110:27

good, which is good to know and I think

110:29

evolutionary because it's like you

110:30

remember you got berries there, but you

110:31

don't remember the sacrifice. Like all

110:32

to the same degree from like pregnancy,

110:34

horrible experience for many women. Not

110:36

all, but many women. and it's a horrible

110:38

experience.

110:39

>> But then you get this reward at the end

110:41

which is this baby and then that just

110:43

like fades away and then you're like you

110:45

know what I want another baby.

110:47

[laughter]

110:47

>> Speaking of babies, Alex.

110:48

>> Yeah,

110:48

>> there you go. You gave me a jump off

110:50

point.

110:51

>> Leila's pregnant.

110:52

>> Yeah.

110:52

>> How how long till the baby arrives?

110:54

>> Four months.

110:55

>> Four months.

110:56

>> Yeah. Exciting.

110:58

>> What are all the feelings? I can see

110:59

some [laughter] a mixture of feelings on

111:01

your face.

111:02

>> Um I'm stoked, you know. Uh I'm stoked.

111:06

Uh, I'd say I have elements of

111:10

fear mostly that I I want to do a good

111:13

job, you know, being a father. Um,

111:18

>> I can see, Alex, that you're scared.

111:20

>> I can tell because I know you're I've

111:22

sat here probably for 10 hours over the

111:24

last I don't know how many years.

111:26

I'll tell you what the issue that I've

111:27

been struggling the most with which is

111:30

how do I define a good parent

111:33

>> and how do I define a good child or a

111:36

successful child which then just gets

111:38

into sort of a meaning of life question

111:40

which is why I think it's so difficult

111:42

but like I'll take the parent one for

111:43

example if if we define a good parent as

111:48

a successful outcome for a child one in

111:51

what domains

111:52

>> right is it a billionaire who's lonely

111:54

and sad is that had a successful

111:55

outcome. I don't know. Um, but let's

111:58

just assume the world's version of

111:59

success, and I won't enumerate it.

112:02

How many people who have all that

112:04

success had bad childhoods?

112:07

>> Mhm.

112:07

>> Do we now call their parents good

112:09

parents?

112:10

>> Can I can I posit something? And I've

112:12

not I've not had kids either, but what

112:14

would happen if you removed both

112:15

questions?

112:16

>> Oh, just like I'll just take it as it

112:18

is. Well, I I'll say it's very I it

112:20

would I I almost want to say it's

112:22

impossible for me [laughter] because of

112:24

control. you like to be able to control

112:25

your outcome.

112:25

>> I want to know what I'm doing. I want to

112:27

know where like I want I ask what do I

112:29

want to have happen so that I can align

112:31

all of my life to try and make that

112:33

happen. And so if it's like and even

112:36

even the question of like what is a

112:37

successful child is is it a child who's

112:40

happy?

112:41

>> Mhm.

112:41

>> Many people would say I just want my kid

112:43

to be happy and that's fine.

112:44

[clears throat]

112:45

>> Is it my child is the maximum makes the

112:48

maximum impact on society? different

112:50

upbringing [clears throat]

112:52

>> and like the trades that we make at the

112:54

beginning, I probably won't be able to

112:56

have a kid who has both or at least the

112:58

degree to which I can steer.

112:59

>> So, I have um three other siblings. I'm

113:02

the youngest of four.

113:02

>> Yeah.

113:03

>> And one could theoretically say my

113:05

parents were were a constant. The

113:06

environment to some degree was a

113:08

constant. There were slight changes.

113:09

>> Us four.

113:10

>> You've got this me the youngest, this

113:12

crazy like entrepreneur, didn't go to

113:14

university, blah blah blah. Got Jason,

113:16

super genius at school, rewrote the

113:18

textbooks to make them smart, smarter,

113:19

works in this business, now my business,

113:21

mathly, rewrote the like on the front of

113:23

the newspapers. Kevin, smarter than all

113:25

of us, savant level genius. Could said

113:27

to me when he was younger that he could

113:28

learn any language in four four weeks

113:30

fluently if you gave number one in the

113:31

world in Runescape at one point. People

113:33

would watch him online play super genius

113:36

um decided he doesn't want to go into

113:38

world of work. And then my sister who

113:40

you know I think she qualified as a

113:42

lawyer um and she's worked in

113:45

hospitality and stuff. All of us

113:47

extremely different. My parents were a

113:49

constant environment was a con constant.

113:51

I say all this to say that maybe just

113:53

like running experiments as we do in

113:54

business. [laughter] Maybe like the job

113:55

and you know Jeff Bezos talks a lot

113:57

about this is to like stay out of the

113:58

business of the output

114:00

>> and focus purely on the input because

114:01

you you know some of the questions you

114:02

were saying there were like what do I

114:03

want them to accomplish? Are they happy?

114:05

These are all outputs.

114:06

>> No for sure. Um, you can't. The other

114:07

thing that I notice when I interview

114:09

executives, I always ask them, "Tell me

114:10

about your kids."

114:10

>> And they tell me about the kids. And I

114:11

go, "Are any of them the same?" I always

114:13

ask the same question and they go, "No."

114:15

>> We've got this one who won't stop

114:16

bouncing off the walls. This one that's

114:18

an empath and is like super shy.

114:20

>> Did you do anything different? No.

114:22

[laughter]

114:23

So, like, you know, I think you you'll

114:25

almost probably be guaranteed to miss

114:27

expectations and be let down if you get

114:29

involved in the output.

114:30

>> Yeah. So, obviously there's nature

114:32

nurture, there's kids who are going to

114:33

have genetic predispositions for

114:34

different things. So let's say that's

114:36

half and then the other half is the

114:37

nurture or environment. Now that is

114:40

still something that I'm not going to be

114:41

able to control 100% anyways because you

114:42

guys did have different environments.

114:44

You grew up in different grades talking

114:45

to different people, having different

114:46

teachers, went to different

114:47

universities, like the older siblings.

114:49

>> Yeah. There's Yeah. All of those are are

114:50

variables. And so in some way it's a bit

114:52

of chaos of you can't you can't control.

114:56

But if we if we eliminate all control

114:58

then what's the point? And so I I still

115:01

come I come back to the like well I'm

115:02

going to try and control the

115:03

controllables.

115:04

>> Yeah. inputs

115:04

>> and right but if I have if I'm so it's

115:08

like I need to know where I'm going the

115:11

output in order to direct my car but

115:14

what I'm focusing on a dayto-day is I

115:16

need to shift gears I need to drive the

115:19

car I need to fill it up with gas me

115:21

focusing output is not going to get us

115:22

there any faster but I have to know

115:23

where I'm going and so this is again

115:25

what I'm struggling with now to be fair

115:26

I cannot figure it out and the kids can

115:27

come either way [laughter]

115:29

he's not going to wait for me to to

115:31

figure this out and I'm sure maybe

115:32

someday he'll look at this podcast and

115:33

be like my god, dad. Jesus. Um,

115:35

>> you know what's interesting? The car

115:37

analogy I think might not be apt because

115:39

I I I know I was trying to find another

115:41

analogy and the one that I stumbled upon

115:42

was a a plant growing a plant in your

115:45

house.

115:46

>> You put the seed in the in the the soil

115:48

and you might think I really want this

115:49

to be six foot and I really want 100

115:51

leaves, but you [laughter]

115:54

all you can do is water it and give it

115:56

sunlight

115:57

>> and it's going to be what it's going to

115:58

be.

115:59

>> Yeah. I mean, you can please be six

116:00

foot, please be a football player or

116:02

whatever, but you can control the input,

116:04

which is the water and the the sunlight.

116:06

>> It's funny because like my my immediate

116:08

situation goes back to the grandpa

116:09

story, which is like, well, I could put

116:11

it in front of the I could put it in

116:12

front of the sun or I could put it in a

116:13

shitty [laughter] room. I could like I

116:15

could determine how much I'm going to

116:16

water it, what kind of soil it's going

116:18

to get. Um, like there are other

116:20

variables that like and so again, I

116:21

would be like, do I want to grow the

116:22

tallest plant? Do I want to grow the

116:24

plant that has the most fruit? Well, I

116:25

would either prune the plant or so that

116:26

it would grow taller. Like these are all

116:28

things. Now, can I change whether it's

116:30

going to be a peach tree or an apple

116:31

tree? No. That's going to be based on

116:32

the seed that I plant and that I

116:33

[clears throat] don't have any control

116:34

over.

116:34

>> But there are some things that I can

116:36

control and of those things that I

116:39

control, I would like to know what I'm

116:41

optimizing towards [laughter]

116:43

>> and I'm sure that this will just be a

116:45

wonderful lesson in humility for myself

116:47

and it'll [laughter] be great and people

116:48

laugh in the comments for sure. Um, but

116:50

yeah, I like [clears throat] I to ask me

116:54

like what we were talking about earlier.

116:56

I would say like one of the the foremost

116:58

things that I love the most about Ila is

116:59

that Ila has never tried to change me.

117:02

She's like that's Alex. Like you can

117:05

want him to be a peach tree or an apple

117:06

tree, but like he's going to be Alex.

117:08

He's going to dress that way. He's going

117:09

to and if tomorrow he feels like shaving

117:11

his face and having a fumchu, he's going

117:12

to do that. Like I'm going to try and

117:14

optimize to the degree that I can to

117:16

equip the, you know, my son and

117:18

hopefully future kids um with as many

117:21

skills as possible to get what they want

117:23

out of life. And I think that's that's

117:25

what I would say that I that's where

117:26

where I have settled on is I'm going to

117:29

use all the resources I have to give

117:32

them as many skills as I can to handle

117:34

life. And if I can do that, then if they

117:37

want to go to London or they want to go

117:39

to LA, at least they'll have the skills

117:42

to get there. Um, that's as far as I've

117:45

gotten.

117:46

>> I can't wait to see. I saw this quote

117:48

that you you tweeted.

117:49

>> Oh.

117:50

>> And there's two quotes you tweeted that

117:51

I was very curious about. The first one

117:54

which took caught me off guard. I think

117:55

I actually texted you when I saw this

117:56

was this one. Do you want to read this

117:57

one out?

117:58

>> Yeah.

117:58

>> So, this was February 2025. At your

118:01

funeral, friends and family will argue

118:02

over who gets your belongings. People

118:04

will talk about the food and the venue.

118:06

Your life will be summarized in two to

118:07

three paragraphs. Conversations will

118:09

shift from your life to their lives.

118:10

Your friends will drive away thinking

118:12

about what's next on their to-do list.

118:13

Some people won't be able to make it

118:14

because something came up. And most of

118:16

the people you know today won't even be

118:18

there. You're going to die. People move

118:20

on in weeks, not years. do what you

118:22

want.

118:25

>> Why is that so important to hear?

118:28

>> I think about death

118:31

probably multiple times a day. Um, and I

118:34

think that that's actually been

118:36

positively correlated with subjective

118:38

wellbeing. I mean, older people are

118:40

incredibly aware of the fact that

118:42

they're going to die. And I think that's

118:44

what allows them like I look at so

118:46

there's a I'm sure you've seen this, but

118:47

there's this graph that shows how people

118:49

rate their subjective well-being over

118:50

their lives. And it's a smile graph,

118:52

which I think is ultimately hilarious.

118:54

But kids are really happy and then they

118:56

just become they get more and more

118:58

responsibility. And then your peak

118:59

unhappiness is like 45 to like 55

119:03

somewhere in there. It's like it's the

119:05

crunch. You're taking care of kids.

119:07

You're taking care of parents. You have

119:08

a career. And to be fair, in some ways

119:10

it's good because you're at your peak

119:11

earnings. So you're making your most

119:14

people are making their most money in

119:15

this window and but they also need to do

119:17

it. But there's they're very stressed,

119:19

right? they're stressed really thin and

119:21

then as they kind of get into 60 65 70

119:24

and when I think about each of these two

119:26

extremes on the child side and the

119:28

elderly side and elders are often a lot

119:30

like kids if we think about what like

119:32

they they rely on other people. They're

119:35

mostly just like they play games like

119:38

[laughter] in each of these situations

119:39

they have very little responsibility and

119:41

they don't care about what other people

119:42

think. If you have if you see a toddler

119:44

go out with like a tutu and cowboy

119:45

cowboy boots is because like they don't

119:46

care what other people think. And when

119:48

you're at the end of your life, you're

119:49

like, I'm going to die, dude. And one of

119:51

the things that I've been very obsessed

119:52

with is is borderline but probably

119:54

accurate is I'm trying to think, how am

119:57

I going to see the world when I'm 80?

119:59

And how how fast can I can I get to

120:01

there now? Cuz I care more now about

120:04

what other people think than I will when

120:05

I'm 80. And I just want to pull as much

120:07

of that forward as I can because when I

120:08

see those 80-year-olds, I'm like, that

120:10

guy does not give a And I'm like,

120:12

I really want that. And so I I write a

120:16

lot about death because it's I like

120:17

these tweets are notes to self. They

120:20

like they are not it is not a it is not

120:22

from a pulpit that I say those. These

120:23

are um as a self-help to to Alex when I

120:26

write these things because it's like I

120:27

probably when I was writing that in Feb,

120:29

oh yeah, February 25. So February 25,

120:32

the first quarter of 25 was the hardest

120:37

quarter that I've had personally in

120:39

eight years. You tweeted this at the

120:41

same time.

120:42

>> Yeah. I haven't felt this miserable in

120:44

years. Shit's just hard sometimes. You

120:46

have tough seasons, bad losses, and what

120:48

makes it harder is you don't know when

120:49

it'll end. But know it will end. So for

120:52

anyone going through it right now, you

120:53

do the only thing you can do. Keep

120:55

fighting.

120:58

>> I text you when you tweeted that because

121:00

I had never heard you talk like that

121:02

publicly before.

121:03

>> Yeah.

121:04

>> Yeah. I mean, it was it was a really

121:05

tough quarter for me. I mean, mind you,

121:07

I don't have kids, so that variable

121:09

wasn't there. But every other variable

121:11

that probably could have gone quote

121:14

wrong was actually, ironically, outside

121:16

of business. Business was fine. Uh, but

121:18

it was just everything else.

121:20

>> Um, and

121:22

>> what do you mean by that?

121:23

>> So, I say we were making plenty of

121:25

money. Yeah. Um, but I had I think I had

121:28

nine lawsuits that were open at that at

121:29

that. It was a lot. It was nine nine

121:31

open lawsuits. Um, and they all like it

121:34

was like and they were all different

121:36

like uh ex employee investment that two

121:39

or two two or three were investments

121:41

that we had made that like one of them

121:42

got caught and stuff and then was like

121:44

are we going to get pulled? It was just

121:45

all this just stuff. Um just a lot. Um,

121:49

and and then Ila uh had a like I think I

121:53

told you she um she had a really

121:55

horrible she like tore her colon and so

121:57

that's been it's like it's like an

121:58

18-month recovery and so she was in the

122:00

thick of like going through the pain of

122:01

that before about to get the surgery and

122:04

so it was just like everything sucked

122:07

and Bill Aman had this really great

122:09

interview where there's a snippet that I

122:11

ended up seeing which was he was he had

122:13

just lost like a billion dollars. he was

122:16

getting divorced and there was like one

122:18

other thing. I think there was lawsuits

122:19

because of the billion dollars,

122:20

whatever. And and he said when you're

122:23

going through that that those rough

122:24

patches, he said he focused on the only

122:26

thing he could do when he's like you

122:27

can't you're not going to solve this in

122:28

a day. Like it you can't finish it. And

122:30

I think that's what that's what's so

122:31

painful about it is you have this open

122:32

loop that whenever it whenever something

122:35

reminds you of it, it's like you get

122:36

into this loop again of like rumination

122:38

and just like a what if it goes wrong

122:39

and catastrophizing. And he's like, "You

122:42

just have to take one bite at a time and

122:46

then every, you know, month or two

122:47

months, you can look back and be like, I

122:49

made some progress." And he's like, he

122:50

just focused on making progress and

122:52

chipping away at the problem. And I

122:54

think that was more or less the approach

122:56

I had, which is kind of like the the two

122:58

feet in front of you, like what are the

122:59

things that I can actually do right now?

123:01

I will do those. And sometimes, and I

123:03

remember in that season, a lot of what I

123:04

was thinking about was so I wrote, so

123:06

when my mother passed uh this year, I

123:08

wrote an article for myself. Yeah. Um, I

123:11

wrote an article for myself about mental

123:13

toughness and it was because I wanted

123:14

to, of course, it's not like be mentally

123:16

tough when your mother dies. That's not

123:18

the point. It was like, how am I

123:20

supposed to show up right now? That was

123:21

kind of like the the thought process I

123:23

had. And so I basically here this so I

123:27

saw it like this, which is

123:31

bad thing happens, right?

123:34

There's these

123:38

vectors of what happens as a result. So

123:42

you have how long or how many bad things

123:45

have to happen before you change your

123:47

behavior. So let's imagine this line is

123:48

how we're acting. How many bad things

123:51

have to happen in order for us to change

123:52

how we act? Are we shorter with our

123:53

spouse? Do we not pay attention at work?

123:56

Like what how many bad things if

123:57

somebody the perfect perfectly mentally

124:00

tough person would be able to have an

124:01

unlimited amount of things happen to

124:03

them and then their behavior would

124:04

remain the same

124:07

from purely from that perspective. The

124:09

next issue is okay well let's say that

124:10

you're not a perfectly mentally tough

124:11

person and something crosses your

124:13

tolerance threshold and then your

124:15

behavior changes and so we have this

124:18

next measurement. So we have how long

124:20

and how much can you handle? We have how

124:22

deep do you go when you fall? How how

124:25

badly do you change your behavior? Do

124:26

you just are you short with your staff

124:28

or do you get into heroin?

124:29

>> No, like how bad how badly do you fall?

124:31

And then the next piece is

124:35

how long does it take you to recover,

124:38

return back to original function? And

124:40

then the part that I added to this is

124:42

and then when I return back to original

124:43

function, am I better than I was before?

124:46

Do I am I the same as I was before or am

124:49

I permanently worse?

124:50

>> In what dimension? resilience or

124:53

happiness.

124:54

>> So I I basically have term one, term

124:56

two, term three and then this was I term

124:59

this as adaptability which is how how do

125:04

you respond after a bad thing happens?

125:06

Do you get better the same or worse?

125:08

>> You have tolerance

125:11

I think this is fortitude um which is

125:13

how much bad stuff can you handle before

125:16

it hits you. You have resilience here,

125:20

which is how long does it take you to

125:21

return to baseline? And then you have

125:23

tolerance, which is how how low do you

125:26

go?

125:28

And so through mapping these four

125:30

vectors of behavior, I was able to look

125:33

at myself during this harder season. And

125:35

this was such a mind because think

125:37

about this. I do a $106 million launch.

125:40

My mom got to see it, which is really

125:41

cool. She dies four weeks later. I

125:44

realized the goal, we talk about

125:46

long-term, right? $100 million, $100

125:47

million, $100 million. The goal of the

125:49

books was to have $100 million at the

125:51

end. The offers book was an offer so

125:52

good people sell stupid. I gave it away

125:54

for free, made it 99 cents, gave a

125:55

course with it. No one had done that.

125:57

Um, and it was an offer so good leads. I

125:59

did a huge gigantic launch, but I didn't

126:01

monetize because I just wanted to show

126:03

what having crazy advertising for

126:05

something would do. And I used all the

126:06

stuff in the book to advertise the book.

126:08

>> This book's about monetization. And so,

126:10

I had an amazing offer and crazy

126:12

advertising and a money model behind it,

126:14

which is why I made $100 million on a

126:15

weekend.

126:15

>> Mhm. So, this is a multi-year project.

126:18

And so, I I get to have this this moment

126:19

of like all these things come to

126:21

fruition. And then my mother dies 3

126:23

weeks. It was the 19th, right? So, yeah.

126:25

Literally a month later. And so, a freak

126:28

accident.

126:28

>> Yeah. And so, I'm I'm just like, what

126:32

how am I supposed to like what am I how

126:33

do I think through this? And so, I wrote

126:35

this for myself to think, okay, how am I

126:37

supposed to show up? And also one of the

126:40

things that I found really interesting

126:41

was that people will judge how much you

126:43

love someone by how much you choose to

126:45

suffer.

126:47

And why does how much I suffer have

126:48

anything to do with how much I love

126:49

someone? And I don't think that the

126:52

person, if you did lose somebody, I'm

126:53

sorry. Um I don't think the person that

126:55

you lost probably wants you to suffer.

126:58

And so we have this this idea that we

127:01

need to suffer to prove our love, which

127:03

I was like, "Well, that's an assumption

127:05

I'm coming in with. Do I reject that?" I

127:06

was like, "Yeah, I think I reject that.

127:08

And so bad thing happens that crossed my

127:12

threshold. How low am I going to go? I

127:14

was probably not like the most thrilled

127:16

about life during that period. But I

127:17

thought, well, what can I do? What are

127:18

my controllables? Well, I'm still going

127:20

to record content. I'm still I'm still

127:23

going to help businesses cuz I feel good

127:24

when I help businesses. Why would I stop

127:26

doing that? Well, I'm still going to

127:27

work out cuz I feel good when I work

127:28

out. Why do I Why would I stop doing

127:30

that?

127:30

>> Did you have motivation though? Were you

127:32

motivated in the sort of cliche sense of

127:34

the word? Did you feel like it? I would

127:35

say yes, but not for the reason that

127:37

people think. I was motivated for two

127:39

reasons. One, because I don't think she

127:40

would want me to stop. And number two,

127:43

because those things made me feel better

127:46

and I felt bad

127:48

and so I wanted to feel better.

127:50

>> I tried to change as little about my

127:51

life as possible and that is what got me

127:54

through that. And now some people say,

127:56

"Oh, you need to take time to mourn."

127:58

It's like, why does the way I mourn have

127:59

to look the way you mourn? And why do

128:01

why is is there a right or wrong way to

128:03

mourn? She must have been so proud of

128:05

you.

128:06

>> She was. She was.

128:07

>> We talk a lot about your dad, but we've

128:09

never really spoken much about your mom.

128:10

>> No, I don't.

128:16

She's a sweet lady.

128:22

>> Yeah, she always she always believed.

128:32

And so I think this last one right

128:34

adaptability which is

128:37

in what world can this make me better?

128:42

Like how can how can this loss make me

128:45

better?

128:46

And also, by the way, like this

128:54

trauma, bad thing happens, you're

128:56

permanently worse, right? And so it's

129:00

like, what would that look like? What

129:02

would me growing from this look like?

129:03

And I think part of that was proving

129:06

that

129:08

I can continue as my way of honoring her

129:12

and her memory. and I'm going to

129:17

continue to try and pursue the the path

129:20

that she knew I started pursuing when I

129:23

left home when I talked to her when I

129:26

when I left, you know. Um,

129:29

and so like what's changed between then

129:31

and now? I'm just closer to where I was

129:33

trying to go and I don't think she would

129:35

want me to abandon that path. And so I

129:38

just you keep fighting.

129:41

You had that conversation with Tony

129:42

Robbins which I found to be amazing.

129:43

It's fantastic conversation. I spoke to

129:45

him about it actually. Um I wondered if

129:47

it had changed you in any way. You

129:48

talked to him about happiness. You you'd

129:49

said that you know you'd said some

129:50

similar things to me that happiness had

129:52

never been a high priority for you.

129:53

>> Yeah.

129:54

>> Did that conversation change your

129:55

perspective at all on happiness?

130:00

[snorts]

130:01

>> I would I would love to say that it did.

130:03

Um because I think it would be like a

130:05

better sound bite. Yeah. Um,

130:10

not really.

130:11

>> So, where are you now on the subject of

130:13

happiness? Are you are you happy?

130:16

>> I have a tough time with that. Mostly

130:18

because I just I don't really even know

130:19

what it means. Um, because like there's

130:22

some people that you like, do I feel

130:24

joy? Of course. But you can feel joy at

130:25

a at a funeral.

130:26

>> Are you excited by your life? Are you

130:28

excited about life on a daily basis?

130:30

>> Yes, I'm I'm intensely interested in my

130:33

life. I'm very fascinated by the things

130:35

that I work on. Does it feel good to be

130:37

you?

130:39

>> Sometimes. I think I think

130:41

>> more days than not.

130:43

>> Probably. One of the things that Arthur

130:45

Brooks has been really helpful you you

130:46

know his stuff. Um and he talks

130:48

specifically to strive and I'm like stop

130:50

talking to me. [laughter] So strivvers

130:52

he defines as people who like you are

130:53

strivvers. They're they're high

130:54

achievers. And what's really interesting

130:56

is he describes what the childhood of a

130:59

strive is. He's like almost to a tea.

131:00

This is what it is. He's like, it's

131:02

typically an immigrant parent or

131:04

something like that where they're trying

131:06

to do a good job and they basically

131:08

withhold approval only when the kid does

131:11

a good thing. And then what happens is

131:13

the kid learns that love is earned and

131:15

then you learn that loop. You're

131:16

reinforced for that loop. And then you

131:17

do win more and you earn more love. And

131:19

then you get into the big wide world and

131:21

then you're like, how do I get more of

131:22

this drug, this love drug, which means I

131:24

need to earn as much as possible? I need

131:25

to earn as much as possible. So you just

131:27

get addicted to the loop of working. And

131:29

so I find this really fascinating. But

131:30

the other part of of of his work that

131:35

has been actually in some ways very like

131:36

grounding for me is about half of your

131:39

subjective wellbeing is genetic

131:41

>> half. And so and to be clear like I'm

131:45

I'm super blessed. I have a lot of good

131:46

things that have gone for me. My

131:47

mother's side of the family tree has a

131:49

lot of tough mental stuff. Uh very bad

131:52

stuff. But they're also really brilliant

131:56

in some ways. I think to myself like

131:58

maybe I'm just maxed out on my 50 and

132:00

I'm crushing it. But the thing is is

132:03

like I don't know because like we don't

132:05

you know if if you're if you're born 7

132:07

feet tall everyone can see it.

132:08

>> But some people are born probably one

132:10

foot tall in terms of happiness and they

132:11

learn to play basketball really really

132:13

well at one foot and people are still

132:14

like oh he's only one foot tall.

132:16

>> So I don't I don't know how to judge how

132:17

well I'm doing. I would say that I have

132:19

been way worse than I am now. I

132:21

aggressively want to keep living. And to

132:23

me that's a that's a really strong

132:26

indicator for me. Um and to answer like

132:30

Albert Kamu is one of my favorite

132:31

philosophers. Um and he has this quote

132:33

that I I love which is what is the

132:36

meaning of your life? And his answer to

132:38

that is the reason you don't kill

132:40

yourself. And it's it sounds dark, but a

132:43

lot of very dark things can be flipped

132:44

into very light things, which is that

132:46

when you ask someone that question,

132:48

they'll typically answer like, well, I

132:49

mean, my my kids, my wife, the people

132:51

that rely on me, and it's like, right,

132:53

that's why you're alive.

132:56

And that thing can also change because

132:58

like if you asked me 10 years ago, I'd

132:59

have a different answer than I do this

133:00

this time, and maybe in 20 years it'll

133:02

be different. One of the remarkable

133:03

things I learned from doing this podcast

133:05

is a real appreciation for people's

133:08

predisposition as it relates to mental

133:09

health and the way that their mind is

133:11

with them. Like growing up, I thought

133:13

everyone's mind was like mine as you do.

133:15

>> And then for, you know, you stumble

133:16

across this thing called podcasting, you

133:18

start interviewing people and going,

133:19

"What's going on in your brain?"

133:20

[laughter]

133:21

>> And then they they play it to you and

133:22

you go that they can't possibly be

133:24

telling me the truth. It can't possibly

133:26

be the case that there's other people.

133:27

And I remember sitting here with um a

133:29

comedian who told me that inside his

133:31

brain there's a voice that literally

133:33

roots for his failure. That literally

133:35

tells him he's he's pathetic, he's going

133:36

to fail, he's terrible, this was

133:38

terrible, you've embarrassed yourself.

133:40

And I thought, gosh, isn't that crazy

133:41

that there is like a mental health

133:44

mindset privilege which most of us don't

133:46

even acknowledge the privilege of. And

133:49

when you speak, I it's fascinating to me

133:52

in the same in the same way that I might

133:54

assume that it's fascinating when you

133:55

hear someone answer the question, "Are

133:56

you happy?" and they just go, "Yes, of

133:58

course."

133:58

>> Yeah. Right. [laughter]

133:59

>> Like, is that really curious to you when

134:00

you hear people say, "Yes, I'm I'm

134:01

amazingly happy."

134:02

>> Yeah.

134:02

>> Is that curious to you?

134:04

>> Um, sort of. I think when when I hear

134:06

someone say that, like probably my

134:08

immediate gut response before I even

134:10

like think about my response um is well,

134:13

they probably haven't even defined what

134:14

happiness is and they just wanted to

134:15

give an easy answer. [laughter]

134:16

>> Interesting. Like that's like that's

134:17

what I immediately think. But like I

134:22

>> it's like

134:24

>> this is like the the absolute as as raw

134:26

truth as I could possibly give to anyone

134:28

which is that like I I am very proud of

134:31

the things that I've done up to this

134:32

point in my life. Like I I can look back

134:33

and be like I'm proud that I did that

134:35

and I and I feel that sense of

134:36

accomplishment and I and I what is the

134:38

emotion attached to proud?

134:40

>> I don't is is pride itself an an

134:42

emotion?

134:42

>> I don't know.

134:45

How does one experience pride as an

134:46

emotion? Is that like a feel

134:48

>> very full? I'm like very happy that I

134:50

did these things like the books that you

134:51

have in front of you. I'm incredibly

134:52

proud of.

134:53

>> If it was a facial expression, how would

134:54

pride look?

134:57

>> Yeah.

134:58

>> No,

134:59

>> no, not for me. I mean, I'm just it's

135:01

it's very soulful for me. Like, I'm I'm

135:02

very filled by this work and that's why

135:06

>> that's why I keep doing it. And I know

135:07

that when I die, I think the thing that

135:08

will actually the the only thing that I

135:11

think has a chance of living on past me,

135:12

past when people even know who I am is

135:14

these books.

135:15

>> My YouTube videos are going to

135:16

disappear. Like all that stuff will go

135:17

away, but I think I think these books

135:19

will survive. And I write them that way.

135:21

Like I write them kind of thinking that

135:23

like the people who read this will not

135:25

know who I am.

135:25

>> Should people come to you for happiness

135:27

advice?

135:28

>> No. Go go go find somebody who's really

135:30

happy. Um the here's actually here's

135:32

what's really tough though, right? is

135:34

that no one knows base what someone's

135:36

base level is and that's what's so

135:38

tough.

135:38

>> I think I asked that because one I think

135:40

a lot of people assume that this work

135:42

learning how to be financially free and

135:44

to build a business

135:46

>> is in service of this north star which

135:48

we all agree upon which is happiness.

135:50

>> Yeah.

135:50

>> So one would think okay what's the point

135:52

building a business and getting a $100

135:53

million deal or whatever if it doesn't

135:56

then lead to the happiness payoff. And

135:58

if you're telling me that you're not the

136:00

person to come to for happiness advice,

136:02

I go, "Well, then what's what's this

136:04

then? Why do I need to do this if this

136:05

is not going to make me do you see what

136:07

I'm saying?"

136:07

>> Oh, I totally see what you're saying.

136:09

Which is why bother pursuing this to

136:10

begin with.

136:10

>> Yeah. If it's if you're not promising me

136:12

happiness as the north star.

136:13

>> Yeah. I won't do that.

136:15

>> Okay.

136:15

>> Many people will sell you happiness. I

136:17

will not be one of them. Um I try to

136:19

sell quantitative things. Like I know

136:21

that if more people find out about your

136:23

stuff, you will make more. If you have a

136:25

better way of monetizing and a faster

136:27

way to bring cash forward, your business

136:28

will grow more. If you have an offer

136:30

that's so good people stupid saying no,

136:31

they won't say no and they'll say yes.

136:32

>> But you make no promise or guarantee

136:34

where that would lead you in your life.

136:35

>> No, that's to me like that's beyond my

136:37

scope.

136:37

>> Fine.

136:38

>> Like I know. Yeah. And so I I enjoy the

136:41

topic of of the happiness stuff because

136:44

I I love amorphous topics. [laughter]

136:47

Um, but the the conclusion that I said I

136:51

started with when you asked about the

136:52

Tony thing was I at least my it is my

136:56

worldview which could be wrong that

136:58

human beings our internal feelings are

137:01

like the weather.

137:03

>> Mhm. There's sunny days and there's

137:05

rainy days and there's rainy seasons and

137:06

there's sunny seasons and we go through

137:09

them all. And even if things get better,

137:12

our baseline adjusts so that yet again

137:15

cuz like if we think about a year, I

137:17

actually give this example to my sales

137:18

team. So if we think about this as a

137:20

year and we have all the days of the

137:22

year, half the days are going to be

137:25

above average and half the days are

137:26

going to be below average. And every

137:29

month you're going to have a bottom 10%

137:32

day three times because you have 36 days

137:36

per year that are going to be bottom 10%

137:38

days for no reason purely because law of

137:41

large numbers and you're also going to

137:43

have three days per month which is

137:45

almost one a week. That's going be a top

137:46

10% day of the whole year. Pretty

137:48

impressive. But it's one a week almost.

137:50

Right. And so I think about this

137:52

variability a lot because when I'm

137:54

having a quote bad day because I have

137:56

them I have I have them all the time. Um

137:59

and I just think this is probably just

138:01

the bottom 10% day.

138:02

>> And like and [clears throat] I think the

138:04

the one of the one of the lessons that

138:05

I've learned from an entrepreneurship

138:07

perspective translated into life is my

138:10

emotional discomfort is not an adequate

138:12

reason to change what I'm doing.

138:14

And so we will get these moments of

138:16

dissatisfaction or discomfort and be

138:18

like I'm life sucks. I need to change

138:20

something. And if you don't like your

138:22

life in general, change something. But

138:24

if you don't like your life today, maybe

138:27

don't break up with your wife.

138:28

>> Maybe give it a day. Right? And so I

138:31

think again, I come from the

138:32

entrepreneur perspective, which is that

138:34

people will have a bad day and then

138:35

basically take it out on their business

138:37

and then change a bunch of things and

138:39

then destroy what they're with this

138:40

fledgling business that's getting going

138:42

because they had an emotional need that

138:43

they could not tolerate. And so that's

138:46

why this graph

138:48

has been so valuable to me, which is is

138:50

my bottom 10% day a big enough thing for

138:52

me to change my behavior. If I determine

138:55

that I can have a bad day and still do

138:56

good work, that is a good day. Alex, we

139:00

have a closing tradition where the last

139:01

guest leaves a question for the next

139:03

guest not knowing who they're leaving it

139:04

for. Funny question. What would you do

139:05

if you believed that super intelligent

139:08

AI, better, faster, cheaper, etc. than

139:10

the best humans at everything was just a

139:13

few years away? Mhm.

139:16

What would you do?

139:28

On the business side, I would build as

139:30

much real world proof as I possibly

139:32

could and as much track record with as

139:34

track record with as many customers as I

139:37

could so that I could reinforce a brand

139:39

that would give me some differentiation

139:40

in that future marketplace. So you'd

139:42

focus on building a stronger brand

139:44

>> from a business perspective.

139:45

>> Why?

139:46

>> Because I think in a world where

139:47

everyone has access to a super

139:49

intelligence. Um what are the things

139:52

that are going to like will people still

139:54

care about reputations in the future?

139:56

Probably. And so I see that as something

139:58

that won't change. Distribution will

139:59

still cost money. Like those things I

140:02

think those things will be true. Might

140:04

be less, but it'll still cost. And

140:06

typically if again because there's

140:07

there's still marketplace dynamics.

140:10

Not to get into the the weeds on this,

140:11

but from an entrepreneurship

140:12

perspective, I would continue to build

140:14

trust and distribution. From a personal

140:16

perspective, I would think really hard

140:18

about

140:20

what it means to be human and

140:24

why I'm here to begin with.

140:27

>> You going to buy a farm one day?

140:29

>> I'm It's not out of the equation. Um I

140:32

mean, Leila's Ila's super gung-ho on

140:34

that. So,

140:35

>> on a ranch.

140:36

>> Yeah, we almost did. We almost bought

140:38

one actually the first time we sold.

140:40

>> Where do I direct? So, if people want to

140:42

learn more from you, you've got your

140:43

YouTube channel where you've just

140:43

started this brand new series which is

140:45

really interesting. I'll link that below

140:46

as well for people that um want to watch

140:48

it. It's kind of like a Dragon's Den

140:50

Shark Tanky format where you're bringing

140:53

entrepreneurs, they're competing for

140:54

$100,000

140:56

um through this knockout series of

140:57

episodes. Very interesting. These four

141:00

books in front of me, there's another

141:01

one over there, but these four here that

141:02

from the hundred million dollar series

141:04

have all sold more than 5 million copies

141:08

since inception. You've actually broke

141:09

the world record for selling so many

141:11

copies of this book. This one.

141:14

>> Yeah.

141:14

>> Um in the short sort of a 24-hour period

141:16

or something creative like that.

141:17

>> 2.9 and 24.

141:20

>> Staggering. I'll link all of these books

141:21

below. They are essential reading for

141:23

anybody that's wants a cheat code. um

141:25

probably a decade worth of decade head

141:28

start into the world of business. Um

141:29

explained in a phenomenally accessible

141:32

way with literally your drawings.

141:34

>> Yeah.

141:34

>> Inside them. Um and the thing that I

141:36

think has made these books so successful

141:38

and become the bible for many

141:39

entrepreneurs, startup entrepreneurs,

141:40

but also entrepreneurs that are looking

141:41

to scale through different seasons of

141:43

business is is just it's so um

141:47

actionable. A lot of books are like

141:49

highly philosophical and there's lots of

141:51

jargon and stuff. These are like this is

141:53

what to do. this is what to do. And I I

141:56

think ultimately that's the most

141:57

valuable thing. So, thank you for

141:59

writing these incredible books. Is there

142:00

anything else that people should know

142:01

about that you're working on or thinking

142:02

about before we tune up tune out?

142:04

>> No, just grab the books. I'll link all

142:07

of them below. Alex, thank you as

142:08

always. Um I love talking to you, not

142:10

just for because it makes great content

142:11

cuz I can learn so much and I've written

142:13

so many notes down here from just

142:14

bouncing off you that I'm going to go

142:16

apply in my own business. So, thank you

142:17

as always. I really appreciate it. Thank

142:19

you very

142:20

YouTube have this new crazy algorithm

142:21

where they know exactly what video you

142:23

would like to watch next based on AI and

142:26

all of your viewing behavior. And the

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algorithm says that this video is the

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perfect video for you. It's different

142:32

for everybody looking right now. Check

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this video out and I bet you you might

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love it.

Interactive Summary

This episode features an in-depth conversation with entrepreneur Alex Hormozi. The discussion centers on the importance of long-term thinking, maintaining high standards in business, and the strategic use of AI. Hormozi provides practical advice on scaling businesses, emphasizing the need for 'stickiness' and long-term customer value over 'growth at all costs.' He also reflects on personal lessons learned, including how to handle grief and maintain mental clarity through difficult seasons by focusing on controllable inputs.

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