What Airbnb learned from Amazon.

Watch on YouTube

Now Playing

Transcript

20 segments

0:00

If Amazon was just a book seller, it

0:01

would have been a small company. But

0:03

what Amazon learned in the early days is

0:04

every time they add something, not only

0:06

they add more revenue, but it makes

0:07

other categories stronger. There's so

0:09

many new opportunities we're developing.

0:11

Hotels, service, experiences. Not only

0:13

generating incremental revenue, but

0:14

they're making our core business

0:15

stronger. We have a huge amount of room

0:17

to grow. Our business in Canada, in

0:19

Australia, UK, France, it turns out our

0:21

US business is accelerating. Homes

0:23

United States. When somebody books a

0:25

hotel on Airbnb, 55% of time when they

0:27

come back to Airbnb, they book a home.

0:29

So, we're getting all that business, but

0:30

then they're also coming, we're getting

0:32

homes.

Interactive Summary

Ask follow-up questions or revisit key timestamps.

The transcript discusses a business strategy, exemplified by Amazon, where adding new categories like hotels, services, and experiences not only generates incremental revenue but also strengthens the core business. It highlights significant growth opportunities in markets such as Canada, Australia, UK, France, and the accelerating US business, noting that users booking hotels on Airbnb frequently return to book homes, further demonstrating the synergistic effect of diversified offerings.