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Hatch CEO Ann Crady Weiss Talks New Hatch Sleep Clock & Sleep Tech | Bloomberg Talks

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Hatch CEO Ann Crady Weiss Talks New Hatch Sleep Clock & Sleep Tech | Bloomberg Talks

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302 segments

0:00

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Bloomberg Audio Studios, podcasts,

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radio, news.

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>> I got a question for you. Yeah.

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>> How do you sleep at night?

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>> Oh god. With much difficulty.

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[laughter]

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>> And Krady Weiss wants to fix that.

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>> Uh I'd love to hear from an in terms of

0:18

uh what solutions they have for us. But

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yeah, and Katy Weiss is the CEO of

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Hatch, which is a sleep company founded

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in 2014 that manufactures bedside

0:28

devices for better sleep. They have sold

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more than 7 million devices, Tim. So,

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>> uh we are one of the homes that has one

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of these devices, not the new one that

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she's trying that she's trying to sell

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to adults. We got We're a Hatch family

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uh because of our our babies. Well,

0:41

they're not babies anymore, but one of

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them still cannot sleep without uh his

0:45

hatch. Uh so, he still has it. And joins

0:47

us from our San Francisco bureau. Uh,

0:49

good to have you on the program. I want

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to talk about the latest devices and and

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how you're branching into the entire

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family. You started with kids, but what

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I'm what I'm really interested in

0:58

hearing about from you is on a day where

1:00

we're talking about, you know, a $5

1:02

trillion company getting a new CEO. How

1:05

you stand out in a in a as an

1:06

independent company in a in a world

1:08

where it's very challenging to create

1:10

hardware. How do you do that?

1:11

>> Great question. First of all, it's so

1:13

nice to be back, Tim. Thanks for having

1:14

me and nice to meet you, Christine. Um,

1:17

Hatch is um, a company that is laser

1:20

focused on helping people to get good

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sleep. And the way we do that is by

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leaning into helping you create healthy

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sleep routines. Um, getting good sleep

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is not a data problem. It is really a

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behavior problem. And so that's what we

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do is we create a bedside device that

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helps you create and maintain healthy

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sleep habits. And the way we stand out

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is um because we are laser focused on

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helping you with behavioral um part of

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sleep which is really what any sleep

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scientist would tell you is the biggest

1:54

struggle with sleep. Now it's very

1:57

interesting because Hatch of course is

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it's not attached to your body unlike a

2:01

lot of other sleep trackers, right? You

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have uh wristwatches that track your

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sleep. I'm wearing a ring that tracks my

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sleep as well. So what sets uh Hatch's

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devices apart and is it really

2:14

drastically different that the fact that

2:17

it is not attached to you while you're

2:18

sleeping?

2:19

>> Yeah. So the Hatch sleep clock which is

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the latest product in our evolution um

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contains all the features that people

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know and love about Hatch um we have

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bedtime audio to help you fall asleep.

2:30

We have a sunrise alarm clock but what

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this also includes is a sleep sensor

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that's built into the device so you

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don't have to wear anything. You don't

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have to charge anything. And in the

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morning, we will tell you how you slept.

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We marry the data about how you slept

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with the data about your behavior. When

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did you go to sleep? When did you

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actually fall asleep? When what did you

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listen to? What bedtime content did you

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listen to? How many times did you

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snooze? etc., etc. And by looking at

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those two sets of data, we can coach you

2:59

over time to develop even better sleep

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habits so that you get that sleep that

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we all desperately need. I've got the

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the one of the new products in my hands

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right now. You can see it right here. Um

3:12

if you're if you're watching on YouTube

3:14

or Bloomberg Originals. So, where's the

3:15

sensor in this?

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>> The sensor is built in um to the device.

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You can't see it and you don't need to

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see it. It works um with no contact on

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the body and um it senses your

3:27

respiration rate and also your movement

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and we can algorithm algorithmically

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translate that into how you slept. How

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do you know that's that's me and not my

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partner?

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>> So, it picks up it actually works really

3:39

well. My partner and I my husband and I

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both have one on the our each of our

3:42

nightstands. Um, and the way the

3:44

technology is built, it picks up the

3:45

first thing that it sees. Um, so as long

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as it's next to me and not and my

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husband's is next to him, um, it picks

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us individually up.

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>> Oh. Do you end up

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>> In other words, you need In other words,

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you need two of them.

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>> If you have two sleepers, you need two

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of them. Just like you have two alarm

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clocks and two phones. Yeah. You each

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need one. Do you end up comparing sleep

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scores with your husband in the morning?

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You know, who did better?

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>> We actually don't um we we really don't

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believe in a sleep score and we don't

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publish a sleep score and that's very

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intentional. Um a sleep score, you know,

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let's say, you know, I got a score of 68

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last night. I really don't know what to

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do with that. It really just makes me

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feel bad and it really leaves me

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wondering, you know, what can I do to

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actually get better sleep? It's kind of

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like if you gave someone a scale and

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expected them to lose weight. So really,

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we focus on the coaching part of it on

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helping to observe both your sleep data

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itself, but also your behavioral data so

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that we can then help coach you over

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time so that you can develop a sleep

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routine that you love and that's

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effective for you. Because what we know

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is a routine that you love and enjoy and

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look forward to doing is something that

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you're going to continue to engage with.

4:54

>> We're speaking with Anne Krady Weiss,

4:55

the CEO of Hatch. Man, as I've mentioned

4:58

to you in the past and when I saw you in

5:00

June at our our Bloomberg Tech event out

5:02

there in San Francisco, we got into TACH

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because it was a sound machine and also

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a um a light that that changes color. So

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now my son knows he can get out of bed

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when the light turns a certain color and

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you can program it for for different

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days. I'm curious what else the product

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pipeline looks like now that you figured

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out how to get into adults bedrooms.

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What else are you thinking about?

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>> We are laser focused. So when it comes

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to baby and kid, we are in one in three

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homes. We are totally dominant in that

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market and we've helped millions of

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families um help their kids to get good

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sleep. And we are laser focused now on

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the adult market where we are growing

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very quickly. Um but it's a massive

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market and we have lots of room to grow.

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So we are laser focused there. But again

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on helping you with the actual behavior

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of sleep, we know people are not

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sleeping well. Six in 10 Americans are

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not getting enough sleep and we are

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laser focused on what sleep science says

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which is people need to develop great

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sleep hygiene and routine and that's

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where we are focused now I mean a lot of

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other big companies right like Apple

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Google uh investing a lot in just

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generally health tracking and you know

6:14

Hatch is a smaller company more

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specialized have you seen any interest

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uh in terms of a potential takeover at

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this

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So we get lots of inbound um which we

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love. We always love talking to people.

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Um uh and we remain though laser focused

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on helping customers. Um to me as an

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entrepreneur, this is my second goround

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as a um CEO and founder of a ventureback

6:37

company. If you stay laser focused on

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your customer and helping them, good

6:41

things happen from a business

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perspective.

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>> Are are you thinking about good things

6:46

in the sense of being taken over? Are

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you thinking about good things in the

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sense of an IPO? what what would be the

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exit for the venture capitalists?

6:54

>> I think that the reality is we are

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staying laser focused on our adult

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customer as our newest audience to go

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after and we have tons of room to grow.

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We are growing very quickly. We're

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profitable. Um so we don't have any

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definitive plans to do X or Y or Z. We

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just will continue to build and continue

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to grow and continue to help folks.

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>> Can you do this without you think

7:15

raising any more money from venture

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capitalists? So we don't need to raise

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any money. Yeah, we are cash flow

7:21

positive. We actually generate cash. Um

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but that said to be as aggressive as we

7:26

want to be. We definitely um we'll think

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about you know how to grow even faster

7:30

um potentially with the help of outside

7:32

money but we certainly don't need it and

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that's a wonderful position to be in um

7:36

as you likely know.

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>> Yeah. Well, it's very interesting

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because you know you have been building

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sleep technology since 2014. What's the

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next phase of growth here? Is it all

7:45

about the data that you collect from the

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customers and you know how you put that

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to work? Is it something that you can

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perhaps use to help people sleep even

7:54

better uh by leveraging the data that

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you've collected?

7:58

>> Yeah, the data is really important and

8:00

that's why we launched the Hatch Sleep

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Block. Um the data is really important.

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By the way, we also the the sleep data

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itself we include for free. So we have

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no subscription that's tied to the sleep

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data. We believe that anything that

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comes from your body should be included

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with the upfront part of the part price

8:15

of the device. Um we actually do have a

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subscription that we're really proud

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about. It's called Hatch Plus. Um it is

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the original bedtime audio content that

8:24

our team produces. Um we produce

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something new every day. We have 3,500

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titles and that is available again

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optionally for $5.99. You do get some

8:34

audio content with the base device. Um

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but again laser focused on making sure

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we distinguish ourselves in actually

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helping people know what to do with the

8:43

data. So the data is necessary but it is

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not sufficient.

8:48

>> Yeah. You know I'm um wonder I'm think

8:51

back to the what we just talked about

8:52

with regard to venture capital and like

8:54

if you do need more money going out

8:55

there and raising money in an

8:57

environment like this where you're not a

8:59

company that's focused on AI, you're

9:01

focused on a different part of of

9:04

technology. Is that going to be a

9:05

challenge do you think?

9:07

>> So the reality is every company every

9:10

entrepreneur worth their salt is using

9:12

AI. We may not have AI in the our our

9:15

our um name but we absolutely use AI.

9:18

There is an incredible amount of data

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that we get from our sleep sensor. And

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there's also an incredible amount of

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data that we collect over time about the

9:25

different choices you make about when

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you go to bed, how many times you

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snooze, how many times you woke up at

9:29

night. So we certainly use AI to help

9:31

create um to amalgamate and to and to

9:34

really find correlation and causation in

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our data.

9:38

And what's kind of the uh I guess the

9:41

evolution for for customers then you

9:44

know do you foresee them evolving in the

9:46

way that they use your products and how

9:48

would you foresee adapting to that?

9:51

>> So um we started as Tim uh has

9:54

experienced himself we started in baby

9:56

and our customers actually pulled us to

9:58

adult. Our customers said, you know,

9:59

you're helping my baby and my kid great

10:01

get great sleep, but what about me? And

10:03

so, we started an adult in 2020,

10:05

beginning with um the fundamentals of

10:07

light and sound and um original audio

10:11

content to help you actually fall

10:12

asleep, distract your mind and fall

10:14

asleep. And we've added the data in this

10:16

most recent evolution. And so really our

10:19

goal is to help everyone in the family

10:21

to get good sleep and to get good sleep

10:23

um again by creating those behaviors and

10:26

those habits that people love and enjoy

10:28

and want to do night after night and

10:30

really feel successful doing night after

10:32

night.

10:32

>> And Krady Weiss, good to see you again.

10:34

Thanks for joining us on Bloomberg

10:36

Business Week Daily this afternoon. and

10:38

Crady Weiss, the CEO of Hatch.

Interactive Summary

This interview features Anne Krady Weiss, CEO of Hatch, discussing the company's evolution from providing sleep solutions for children to expanding into the adult market. Hatch focuses on behavioral health and sleep hygiene rather than just tracking data. The company's latest device, the Hatch Sleep Clock, utilizes non-contact sensors to monitor respiration and movement to provide personalized sleep coaching without requiring the user to wear a tracking device. Weiss emphasizes the company's profitability, focus on customer needs, and strategic use of AI to analyze sleep data while avoiding traditional 'sleep scores' which can be discouraging to users.

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