Sam Altman - How to Start a Startup
2028 segments
Today I'm sitting down with Sam Alman,
the co-founder of OpenAI. A long time
ago, you talked or did a talk at
Stanford focused on how to start a
startup. What is the biggest thing that
has kind of shifted over the past like
10 years since you initially did those
talks?
>> Clearly AI uh and what is possible to do
now with a small team of people has and
the speed with which you can do it. Uh
and also not only what's possible but
like what you have to do to be
competitive given how much the world has
shifted. uh feels totally different. Um
it is amazing to me what a 10-week old
startup now can look like. Um and also
if you look like a 10-week old startup
from 10 years ago, you sort of are in
bad shape.
>> If you think of the 10e old startup in
your mind today, what is the one that is
the best example of a startup that moved
extremely quickly?
>> I don't even know what they're called,
but I met a what will be a startup that
is like 2 weeks old, something like
that, that has an entirely redone um
sort of office productivity suite,
whatever. all made for like a world
where AI has got to be able to use
documents, presentations, spreadsheets,
whatever. As a first class consumer and
uh I don't know, I felt like it would
have been a year's worth of work for a
startup pretty recently.
>> I would assume that if the like barriers
to starting startups and the like tools
out there become more proliferated and
all this stuff, you would assume that
like harder startups are easier to
start. What it means to be a hard
startup is changing so incredibly
quickly
that I don't think I have a perfect
mental model for what over the many
years that it takes to build a very
successful company. what are going to be
the really hard and really valuable
things like you know I've heard a lot of
people say well anything in the physical
world is extra valuable right now
because software is going to become free
but you know like won't be that long
until robots get really good and a lot
of the expectations of you know it's
really difficult to make rockets or
whatever that may change like quite
dramatically I love times like this I
think startups are they have the biggest
edge when the ground is shifting the
most um and when costs are coming down
rapidly and cycle times are coming down
rapidly. That's when startups
really,
I think, just have a a massive inherent
advantage. And that's happening in so
many places at once right now that it
seems like a great time to be doing
startups. And yet most startups are
like, I'm going to go build AI agents
for enterprise vertical X. Now,
that actually will work in a lot of
cases. It'll be very competitive and it
may not be like in fact I'd say it
probably won't be like the most
successful
defining startups of that era. Um but it
will work. But but given how much the
landscape is in flux, I am surprised
there are not more people doing the like
I'm going to go take on the crazy the
crazy thing with this completely new set
of tools. and also being willing to
truly internalize the fact that scaling
laws are going to continue and planning
for the things that are not possible or
economical this month but will be
possible in 2 years, four years,
whatever. So, it seems like an
unbelievable time to be starting
startups and there's very fertile ground
but there's also and I no judgment if
this is what people go for. There's this
incredible temptation to just like go
apply today's agents to the easy wins
and I get it. One thing that you've said
throughout the years is you basically
try to whenever you meet someone new,
you try to like plot where they are on
your mental model of who they are as a
person and then the next time that you
meet them, you basically want to figure
out how far or how fast they progressed.
>> Did that sort of thing and like doing
this across maybe thousands of people
impact your ability to kind of say,
okay, the model is this intelligent
today, it's this intelligent 3 months
later. Suddenly you can like plot this
out and it makes it easy to believe in
the growth. I think there's like a
general thing behind both of those which
is I just like I developed a great trust
in exponentials in people or companies
or models. Um I don't I don't think that
subjectively at least it doesn't feel
like watching model progress is the same
as like watching a founder develop but I
think the underlying belief system about
the world is is the same. If I were
still advising startup founders, this is
the most important thing I would try to
get them to wrap their heads around. And
it is evidently hard for the same reason
that there's like free money left in the
market for betting on high growth young
founders. And it's like one of the
market has still not adapted enough for
that. Um I think the market has also
still not adapted enough for like the
exponential of model progress is going
to continue. And it is okay to start
working on things now that require
smarter or cheaper models.
>> This idea of constantly shifting chaos,
how do you get good at it? How do you
get good at operating in a chaotic
environment?
>> I think it's just practice. There are a
handful of things
that I think no matter how much you
intellectually understand take a lot of
reps to like emotionally be able to
handle and operating
in a lot of chaos and trusting that
you'll figure it out and it'll be okay
and like this is not going to be the
thing that kills you and you don't quite
yet know how you're going to solve it
but you're going to figure it out. This
seems to me to be something that you can
only learn by going through it. Um,
and I actually think this is a real
weakness of young founders is that they
have not had the career experience of
getting to emotional peace with this.
And so they have a very hard time with
it in the early days and then and then
they eventually learn it but at you know
great pain and cost and unforced errors.
You definitely will, if you end up in a
high stress sort of impactful job, you
will definitely learn how to deal with
chaos and function very well through it.
At least most people will, but I don't
think it's teachable. I think it's only
learnable. You had an interesting thing
that you said a long time ago, which is
basically like the first time that you
experience this company killing event,
uh, feels like the world's falling apart
and then you make it through and then by
the 10th time it's not nearly as bad and
you're like, well, I survived the first
nine, this one's probably not that bad.
You also had this other idea where you
said at some point, I think it was like
a year or two ago, you came to the
conclusion that was always going to
be going wrong and so you kind of had to
like internalize the enjoyment of
experiencing pain or like not great
things happening. Uh, how did you make
that transition? I was reflecting
earlier when you were saying this about
how when I would do office hours at YC,
I could always tell who the new founders
were
>> because of the way that they reacted to
stuff going horribly wrong versus the
founder because I often didn't know like
how new a company was, but I could tell
if it was like a founder in the batch
versus a founder that been doing this
for a couple of years by their like
emotional state when they talked about a
problem. Um, I think most people
think about the opposite of a bad
experience as a good experience and they
would rather have the good experience um
because seems like more fun or more
pleasant or whatever. But if you think
about like the opposite of a bad
experience is no experience and at some
point in the notistant future you'll be
in no experience land. uh then you know
you can be grateful for the bad
experience too. Naval Ravakant used to
say this thing that I loved which is if
you had like a fast forward button on a
remote for your life your life would be
over. And so like the boring parts, the
bad parts, it's like much better than no
experience. It's all part of the like
interestingness of and the kind of like
emotional depth and range. And I don't
know, I find it like fairly easy to be
grateful for the bad days. When you
think about like hard problems and like
what rallies people to get excited to go
work on hard problems, how do you decide
like internally at the company which
things to go tackle and when and like
when you want to like focus on just your
core competencies versus like expanding
the scope.
>> I think like a clear mission and then a
deep understanding of the problem
together
do a fairly good job of pointing to what
you should do. you won't get it all
right. You'll still like at some points
overly expand or not be ambitious
enough. Um, but we are we are like very
focused on
this is going to massively empower
people. It's going to be, you know,
choppy but wonderful and it's extremely
important to us that power in the world
get more decentralized and more spread
out. And in fact, like one of the
biggest AI risks I am worried right now
is like AI authoritarianism. And you
know, a small number of people or
companies thinking they need to control
the world. That'd be very, very bad. Um,
but given this mission, we feel like we
need to figure out how to make AI
extremely abundant, extremely cheap,
extremely powerful, put it in everyone's
hands, and like have a lot of it to get
to use. And as we look at what's in the
way of that, there's a whole bunch of
new constraints like chips and energy
and data centers and robots and all the
pieces that need to come together to
build this platform so that we can like
enable this mission. Now there's a bunch
of things you can build on top of that
platform like you can go build every
vertical, every startup. We have no
desire to do that like that. I think a
decentralized economy is important and
good and I would like us to just be
really great about producing these units
of intelligence and
make the world like man this is just you
know incredibly capable an incredibly
great deal and we're going to imbue it
in every product and service and so I
think that's very instructive to us
about what we have to go do my
interestingly the the kind of key inputs
to like extraordinarily abundant
highquality lowcost intelligence a lot
of those things like energy, like
robots, uh are also things that you
really want in a world of abundant
intelligence. If ideas are plentiful and
there's all this great stuff, we still
live like in a physical world and we
still want stuff to happen. So, you
know, we need to be able to make stuff
happen in that world. And I have
wondered if like the fact that energy
and robots are going to be so important
to staying on this this intelligence
infrastructure ramp and also the things
that you need immediately after it are
energy and robots. Um says anything deep
at all or is just like the most boring
[clears throat] obvious thing which is
like to produce anything intelligence
included you need to manipulate matter.
But it is kind of interesting that we
need these new areas so much for what
we're doing now and then so much more
immediately after.
>> What do you think your biggest
bottleneck is? Uh if you just say like
we want this to continue scaling
unabated. What is the biggest bottleneck
that you can see?
>> Transistors and then electrons in that
order.
>> So let's say you know you take someone
like Jensen where he's like incredibly
good at aligning all his suppliers
towards you know his vision for the
future. I think you're also extremely
good at this. Um, how do you kind of
think about not only keeping OpenAI on
the OpenAI timelines, but also keep the
rest of the world on OpenAI timelines as
well?
>> You talk to them a lot. You have to and
you don't just say like, I need you to
like deliver this turbine or this chip
on this date. Um, because you know
people will say, "Okay, whatever." And
they have a bunch of other priorities.
You really have to like show them here
is the upcoming model. Here's what it
enables. Here's our research. like we we
we for our core suppliers, we really
show them a lot about what we're doing,
why we believe what we believe, what
it's going to enable. Um, and you know,
you figure out I mean, the most
important thing is to like get them to
believe in the mission and why they need
to prioritize it, but you also try to
figure out how to align their incentives
with yours as much as you can.
>> Charlie Mer has this awesome line where
he's like, "Every time I've thought that
I understood the power of incentives,
I've like underestimated them." How do
you like successfully align all the
incentives of the different partners as
well as the people inside of OpenAI?
>> Well, companies are amazing vehicles for
this to start. Um the you know as a kid
I was like very fascinated by the
industrial revolution and I understood
it as a bunch of technologies that
happened to come around the same time
and for some puzzling reason happened to
scale at around the same time. Um, and
you know, I would like talk to my
friends or my parents or whatever about
whether it was like this technology was
the most important invention or this one
or that one. And my read of it from my
current lens as like someone who has now
spent more time think about business is
that the the important invention was the
joint stock corporation.
And before that was invented and you
know you had these like kind of family
businesses that ran on trust and you had
to know everyone and you didn't have the
idea of a corporation. You didn't have
the idea of like stockholders really.
And then all of a sudden this new thing
was invented. Countries like the
sovereigns of the world granted this
sort of a new kind of status really a
thing that didn't exist before. This
very powerful thing that we're going to
let these
new entities emerge and
not give them the power of a state but
give them like much more than the power
of a person. And fundamentally this was
about you know incentive alignment,
liability protection which is another
kind of incentive alignment. Um the
ability to like amass capital and all of
a sudden you could do things beyond what
a family business could do. And that
environment let people raise money to
develop technologies. Very speculative
nature. Uh pool capital figure out ways
to get different companies to sort of
specialize in different ways and
interact with each other. Serious
financial systems and new kinds of
instruments.
This was really an incredible thing. uh
and
and the idea of a company has done a
huge amount to align incentives of very
large groups of people. Now, you know,
millions of people can be shareholders
of a company. There's a bunch of other
things we do, but I don't want to
diminish what has been this incredible
invention and like the the just
ridiculous
overperformance of capitalism in human
society. Like a chart that I think
people should look at much more than
they do is the like fall of extreme
poverty over the last hundred years
>> like infant mortality and all the other
things
>> any of them that you want any of the
associated things. Um you know if you
like kind of look back at that that's
like the most zoomed in view of the last
hundred years. But if you look back at
kind of economic growth, quality of life
improvements, uh all of these things and
you just like drew out all of human
history and you put the line when like
the company was invented, you would see
like a really quite interesting change
in the shape of that curve after it.
Beyond that, uh I think we have a
mission that transcends any amount of
economic power anything else could ever
do. Uh, and that's probably more
important.
>> One of the things that I've thought is
the most interesting is have you ever
seen one of those stats where it's like
I don't know what percentage of like
CEOs are sociopaths and psychopaths?
It's like very very high.
>> People talk about this.
>> So I I wonder if capitalism is the first
system that allowed these people that
are like super kind of self- serving to
like their incentives are realigned with
societies and just create great products
and then suddenly you help society but
you also win.
Um, I definitely know a lot of
sociopathic CEOs, but I would say the
best ones I know I would not put in that
category. There's a lot of very high ego
CEOs, uh, people just like incredibly
high opinions of themselves on a way
that maybe like would have been just
like purely annoying, but now because
people can like, you know, buy their
shares, maybe you like tolerate their
annoyance and antics a little more. So,
there's definitely some aligning thing
there. I don't know. I think there are a
lot of CEOs of very large companies that
I would not put in the sociopath
category at all.
>> What do you think drives those people?
>> I mean, it's different for different
ones of them. Like
definitely seeing how good they can get
at the game or like how much they can
get better than themselves every year I
think is a huge part of it. You know,
it's like intellectually quite
stimulating.
>> Mhm.
>> Um for all of the other problems like
you're kind of playing the most
interesting strategic game and that can
be fun. If you had to think about the
way that you operate today versus the
way that you would have operated 10
years ago if placed in the exact same
position that you are currently what are
the biggest differences between those
two people? Well, on the to the previous
question, the thing that drives me the
most is like this is the most
interesting important thing I can
imagine doing and we are now like in the
singularity like this is the moment
>> for the la 10 years ago this was like a
kind of far off dream at best. Um
seemed very improbable and now we're
like actually in the moment that we used
to like talk about at the lunch table in
a very not serious way. Uh, and so the
thing that drives me is I've been
waiting for this my whole life and I
think it's going to be incredible,
hugely positive, awesome for the world.
Um, I'm excited to get to work on that.
I also think some of the alternative
visions painted by other companies are
like quite terrifying. I'm going to make
sure that gets pushed against and is not
what happens. Um, but the main thing of
what's different than 10 years ago is
like we're actually in it. like this is
the real I think it is both true that it
is all one crazy exponential and any one
moment is not like the tipping point and
also that we are somehow in another one
of those decisive periods where the
curve can go one way or another like it
was when we started 10 years ago.
>> What do you think the biggest impacts
are on getting this part of the curve
right?
I think like there are still major
AI alignment issues to solve and safety
issues and there are still major
economic issues, future of jobs, all of
that kind of stuff. But I think the
fight of the current moment is
are we going to head to a world of
AI authoritarianism or liberty? Are we
going to decide that because of the very
real safety issues and economic issues
that you know we want one single model
to be the machine god or the company
associated to do that or are we going to
say like you know what it's going to be
it may be a little messy but every time
that humanity has traded off its liberty
for safety it's been a long-term net
loss and so we are going to put this in
the hands of people we're going to
empower power them. We are going to let
society express its ideas and use this
technology in the way they want. Of
course, according to some guard rails
with some guardrails, but you know, with
a lot of power and potential. Uh, and I
really care that we do it that way.
>> When you were talking with Patrick
Hollson on stage, must have been like a
couple months ago, there was this
fascinating thing that you said, which
is basically like you will talk or text
with 3 to 400 people a day internally.
>> I text more people than anybody else I
know. I don't think this is like a good
thing. I think this is actually like a
bad habit.
>> Why?
>> Um because it takes up like most of my
time and I get like into I have a very
short attention span now.
>> Interesting. What does that enable you
to do that like otherwise?
>> Huge amount of context. I mean I'm like
a AI model that's not that smart but
just has like a huge amount like a
shortterm context on like whatever's
happening right now and then forget.
Does that enable you to make decisions
that other people wouldn't have? Like
what company decision better? I don't
know. I mean, it lets me make different
decisions on other people would.
>> What different decisions would you have
you made in the last like 12 months that
you wouldn't have made if you didn't
have so much context?
>> I don't know if I have like a specific
one I can share publicly, but there's
like a lot of things where, you know,
because I I know about some random
research breakthrough impending that is
going to like affect some customer or
some supplier or whatever, I can make a
slightly different decision in the
moment. And if I hadn't known it that
morning, I would have made a different
decision. It would have been worse. One
of the things that I think you are the
best at is kind of like long-term
thinking and yet it also seems like
things are moving so quickly and the
world is changing so fast that planning
20 years out and then like looking
backwards I don't even know if that
makes sense. Um how do you think about
this? How is like is your time pricing
shortening? I I actually don't try to
plan backwards. I try to have like a a
small number of strongly held
convictions about the future that are
like directions to head towards but then
I try to like plan forwards from the
current state about like what can we do
now what can we do this year and
sometimes you do have to like plan a few
things on a you know 5 or 10 year
horizon but I try to plan forward guided
to a small number of beliefs about the
future I think there are a lot of people
who have way too many beliefs about the
future and a kind of rigid worldview
that they try to fit and then but what
happens is they end up like chasing, you
know, you see like space companies turn
into AI companies or whatever. Um, and
like having just a small number of
things that you deeply believe about the
future and being very flexible on the
rest. Um, and staying very true to the
core is is helpful. One of the people
that I know the best, his top, you know,
company core value is just critical path
and just focusing on the critical path
and like staying focused on the key
drivers of whatever the biggest
roadblock is. just unfuck that and then
go to the next one and do that again.
How do you think about critical path in
your own life when you're kind of like
trying to make these decisions?
>> I mean, for so long now, I have felt
focused on this singular goal of
abundant intelligence and a belief that
like incredible human prosperity will
come from that as long as we don't have
a weird power concentration and kind of
a new kind of authoritarianism. It has
been fairly clear to me at any given
time what's on the critical path to get
there. And I have not been tempted by,
you know, should I reconsider the goal
or should I think about these other
things. I have been thinking about that
a little bit more recently of like,
okay, if we really are close to super
intelligence, what's next? But but it's
this that's kind of how I I subjectively
feel we are close is the first time in
like more than a decade I've thought
about what is the next thing.
>> And is it the ranch?
>> Uh I mean eventually there might be a
few more things on the way, but that is
yes, that is the eventual plan. If you
had to like try to guess what else does
Sam want to accomplish before he
ranches.
>> Um look AI super intelligence is going
to get built like that you know not done
but like going to we are we are on the
glide path
>> path to the get there is very
>> abundance and decentraliz and like wide
access to it and making sure that it
ends up with like broadly shared
prosperity. I would really like to
accomplish that. So maybe that that's
the thing that I've been like thinking
about as the next thing like how does
technologically we're going to
accomplish our mission. I think a lot of
our worldview and a lot of our beliefs
about
safety and the impact is going to have
have also we've gotten those things done
too. Um but you know very broadly shared
prosperity and uh a real focus on
enabling the world here. Um that seems
very important. I've heard you say again
and again uh this idea of get on planes
in marginal situations. I've done this a
huge number of times for you.
>> Uh so far it's working pretty well.
Good. I think
>> I think it's I think it's very solid
advice.
>> When was the last time that you got on a
plane in a marginal situation?
>> Well, I can't say what for, but very
recently and it worked out.
>> Congratulations.
>> Thank you.
>> And I really didn't want to. It was like
a very inconvenient two overnights.
Didn't want to do it. New baby, whole
mess, but I did.
>> Okay. actually take me into your like
mental process for deciding to do this
world tour. That is just I mean it again
it's like hard to rewind 3 years cuz now
like it feels like AI has been here
forever but 3 years ago we had just
launched GPT4. The world was melting
down. Everybody was freaking out. Um
everybody was just like oh man. And no
one knew what to think. And I could just
feel these like storm clouds brewing and
like
>> people just getting angry
>> or
>> it was like world leaders were like do
we need to like take control and shut
things down? Like is this thing waking
up and about it was it was a weird time
and because it had all happened so fast
people had not had time to like
wrap their head around it go through
this process whatever. Uh so
you know we were like getting all of
this escalating stuff and all these like
world leaders were like will you come
meet us we're like you know thinking
about doing this and that and I was like
uh I think if I or someone from the
company but at the time company was not
very big so I was like probably going to
have to be me does not go like show up
and talk to people. I had like a sense
it was about to go very badly and I was
thinking about doing like a bunch of
short trips but I hate long flights. I
hate jet lag. I had the whole thing. So,
I was like, I'm just going to like get
this over with in a short period of
time. Um, Brian Chesky advised me to do
it. He had done something for Airbnb,
similar for Airbnb, but he had done like
eight cities or something.
>> And you were like, "Fuck it, we ball.
Let's just do 30."
>> 20.
>> I think we did 28 countries,
>> 35 days. Uh, I like lived on an
airplane. It was a very strange.
>> Did you have a bed?
>> I had like a Yeah, I was comfortable,
but yeah, I had a bed.
>> Um,
>> I fly coach, so it's a little bit
different. This is better than that,
right? This is a lot better than that.
But like, you know, it's like travel
still sucks. Like you can make it as
comfortable as you want and you still
like miss your own bed and your own time
zone and your office and whatever.
>> One thing that I've learned is no matter
how many people have like these cures
for jet lag, they're all Like
it just sucks. Your brain doesn't like
it.
>> I never in because I went to so many
places. I think my biggest time zone
change was 4 hours the whole trip
>> and mostly it was like a 1 hour at a
time hop. So, I wasn't that jetlagged. I
was just like exhausted and it was very
strange. It was kind of cool to get to
see the world so quickly because you
really do get a sense for like cultural
differences that are very subtle when
you go from place to place. But by the
end of it, like the last few days, I
started, it was one of these like weird,
you know, half asleep, half awake kind
of somewhat dreams. But I started having
this like vision, feeling, whatever of
being in my childhood bed.
>> Interesting.
>> Which I never had before since. But I
would sort of like vaguely wake up and I
would think I was in my childhood bed in
my childhood room. And I was like,
"Okay, this is some like deep it's time
to go home thing."
>> You're like subconscious fighting back
or something.
>> Something like that.
>> Interesting. When you're in zombie mode
and you're kind of like trying to
function, I think uh or goblin mode,
whatever you prefer, how do you change?
Like what is different about you?
>> How do you decide to keep on going?
>> I definitely got to this point near the
end where I was like hunting down the
days till I could be home. Um I was just
like I cuz each day was like it was like
you know 14 hours of like nonstop and
I'm like not an extroverted person, you
you know, I was meeting like hundreds of
people a day in some cases. Um, and like
tensions lowered by the end of it, but
at the beginning like the world was like
very nervous and and then like you know,
I think once
it just like it did calm down. I I think
one thing that helped is it was clear
that like I knew when I was going to get
home and I knew I was going to have to
do it again for a while. Um, I've done
smaller ones since. I probably do like
something like that once or twice a
year. But I was going to say like a
thing I learned is that I would much
rather put
a bunch of international travel together
in like a 7 or 10 day chunk than a bunch
of one day trips spread out. So I always
do try to do it that way. Now I think a
lot of people overestimate the like risk
involved in making most actions. Like
there is a lot of risk if you're just,
you know, buying a bunch of call options
on Robin Hood, but there's probably a
lot less risk on getting on planes and
stuff. What have been the best examples
of times where you basically did
something that seemed really risky to
other people, but you knew wasn't or you
believed wasn't?
>> I guess the obvious example would be
like I I was always extremely high
conviction buying a lot of comput.
>> Have you ever seen the meme everything's
high risk if you're a
>> No. Good meme. Um, I spend a lot of time
trying to talk to people about why they
think a specific decision is high risk
or low risk. And I have found that just
getting people to speak about it out
loud will often at least get through
their intellectual blocks in either
direction because people are usually
wrong one way or the other. Not always
the emotional part of it, but sometimes
also. If you had to think through one of
these meetings where someone is like
firmly against some decision that you
want to do, what is the most effective
way to kind of help them see what you
see?
>> I don't think I'm very good at this to
be honest. I think like the right answer
is to spend a lot of time really trying
to explain it and get people there. And
I actually think I used to be better at
that. And as life has gotten so busy,
I'm more just like I get upset or
frustrated or say, "This is what we're
going to do." And I don't I don't think
it's like a positive trait. And I would
like to get back to more of the like
let's really talk it through.
>> You said that you used to be much harder
to work with, I don't know, 2008 910
somewhere around there than you are
today.
>> I I don't know if people would describe
me as fun to work with. I like
interesting to work with, like
effective, ambition raising, like very
mission focused, but like dayto-day like
really fun to work with. I don't think
I'm like a particularly fun person in
general.
>> I feel like if you are having a good
time, it's tends to be infectious. And I
think if you are generally working on
things that you want to work on, it is
having a good time.
>> Uh maybe I'm wrong.
I mean, you could go ask a bunch of
people I work with. I'm not I'm not I I
don't I don't think you would get like a
resounding fun to work with.
>> Maybe not that language.
>> I think people would say stuff like
creative solutions to problems, new
insights, like very high level of
ambition, like got me to do something I
didn't think I could do, that kind of
thing.
>> What does it typically look like when
you go into a meeting with someone and
you realize that they are not ambitious
enough and you need to try to help them
become more ambitious?
the the the version of this that came to
mind when you were saying that was like
first office hours I would have with new
YC founders and
you take average person who's worked in
corporate America you know at a big tech
company for a few years
and the level of ambition scaled
thinking self-belief whatever it's just
catastrophically low horrible horrible
and you realize that like
this person has never not had a boss in
their life. They have never not had a
parent or a teacher or a manager or
whatever that kind of would tell them
what to do or what they were allowed to
do or whatever. And they also kind of
got punished for being too creative or
wanting too much or thinking too big or
too ambitious, whatever. the
most
countries or cultures have some sort of
phrase for being too ambitious.
Basically,
>> tall poppy syndrome.
>> That's one. Um, and you realize like how
deep this is in people and that they
like heard it and their parents said it
to them, their teachers said them, and
friends said to them, whatever, from
when they were like quite little. and
getting people to just like not think
that way
takes some real time.
>> What's the most effective path to get
someone from not believing in themselves
to believing in themselves?
>> I think small repeated wins. Like you do
something you didn't think you could do
or you kind of try something that felt,
you know, too ambitious or too high
expectation and it works and you're say,
"Okay, try it again." Do you do anything
like Steve Jobs where he would like if
someone was worried he would like stare
into their eyes and get No, nothing like
that.
>> I don't think so.
>> It's like you can do it.
>> I I I don't I don't I'm not like an in I
don't do inspirational speeches. I don't
I don't do like the hards none of that.
>> What's your favorite strategy game?
>> I have not played a game other than like
my poker night with friends in so long.
Uh I wish I had. I guess I'll have to
say poker, but I uh
I miss like great board games. What was
your favorite board game?
>> There's like no one board game where I
be like, I want to play that like again
and again. I don't have like like I'm
not like someone who's like Katana is
the best board game of all time or
whatever. But they're all fun and
they're fun cuz they're like new and you
have to like figure out a new set of
challenges and rules and everything
else. When you're thinking about the
business world, I think you build your
company differently than almost anyone
else is able to build companies, is
willing to build companies. What allows
you to do that? I actually think every
big company is pretty different. I don't
think this is a unique thing. I think
just like if if you make a list of the
20 biggest tech companies or whatever,
they're all like shockingly different
from each other in terms of their
strategy and how they operate and their
culture.
I think we are quite different than
everybody else, but that's not a deep
insight. What do you think your like
superpower is?
I think we did a really good job of a
principled conviction on something that
no one else believed even though it was
the obvious thing one should believe and
then putting together all of the pieces
and the talent around that to sort of
make it happen.
>> What allowed you to kind of have that
conviction that where other people just
didn't?
Um, I have thought about this a lot. I
do not know. It seemed so clearly
obvious to all of us
that I was more worried that we were
drinking our own Kool-Aid than everybody
else was wrong.
But with the benefit of hindsight, we
were clearly right. And I don't
understand the like deep mental block
and lack of conviction from everybody
else. It's very strange. I I have
I have spent a lot of time trying to
understand this.
>> Did you find any explanation in your you
know man's search for why or no?
>> Um
I mean there's all the obvious stuff
about like group think and
like the big transformations just come
don't come along that often and
exponential curves don't stay powerful
for so long for so often. But like you
know maybe between
2016
and 2018
we had to get really lucky and it
required like a lot of great belief but
then by 2019 certainly by 2020 we
shouldn't have really gotten to exist.
Google should have just run away with
it. Yeah. I think Jeff Bezos called it
like a business miracle that they built
AWS and then didn't have any serious
competition for like seven years. And I
feel like OpenAI is like another
business miracle. There's clearly
something here about why big companies
get sclerotic and set in their ways and
it helps them in a lot of ways too. U
but this is like I mean this is
wonderful. I think it's great that the
big companies don't stay the only
dominant forces forever. That'd be
really bad. Um but there's clearly
something where these business miracles
happen and they shouldn't.
>> Is that right or should they?
>> Well, I think it's great for the world
that they do,
>> right? But to go back and explain in
2019 why OpenAI was like allowed by the
giants with huge amounts of capital and
talent and everything else to do what
we've done.
It's like hard to explain.
>> Why did Microsoft give you the money?
>> Um
that I think is easier to explain which
is Google had Deep Mind and Microsoft
did not have an AI bet and you know big
companies feel like they should have
something in play in all of the major
areas of technology. Was it kind of like
they think it's going to be big but then
underestimated how big it would be?
>> I think it's been like great for them. I
don't know if we've added1 trillion$2
trillion dollars or whatever of market
cap to Microsoft but I think it's been a
lot. Um and I think they have gotten
incredible technology and cloud growth
and will continue to. So yeah, I'm sure
it's bigger than they thought it was
going to be, but I think they made a
good bet and have done super well with
it and very happy about that.
>> There's been different versions of
OpenAI. The first one was the research
lab. Next one was the product company
and you kind of said that like you
bolted on the product company onto the
research lab which is the exact opposite
of what most companies do and now you're
basically going to be like a massive
infrastructure company and like almost
all the value from open is just going to
come from this like low margin
infrastructure. And then you also said
that basically in order to transition
into the next phase of this business
it's not necessarily something the way
that your brain works is naturally like
designed to operate in that kind of
model. What do you have to change and
like what is that next phase of the
business? I don't answer this because I
don't like I think this is now a getting
into like a like a direct
>> something we're not quite ready to talk
about but uh I am very excited for the
next phase and I think I have figured
out how to align something that I am
very good at and very passionate about
with what will be the next like 10 or
100x of our growth. So
>> how did the transition of Sam the
research lab head to Sam the product
company head like what was that what
were the biggest transitions for you on
that? I mean the whole thing was just
extremely different. Like it has felt
like two almost completely unrelated
jobs. And it's not quite to say like I
did one and now I do the other cuz I
also still am responsible for the
research lab. Um but they are almost
separate things and definitely running
the research lab did not prepare me for
running the product company in really
any way. Did the YC experience prepare
you
>> more? Um like I had watched a lot of
people have to scale big companies.
>> Was it fun to kind of like finally get
in the driver's seat?
>> No. Um I
>> the fifth day after Chad GBT launched
was the day we crossed a million users
and
I had like watched it go up the first
day and then come down in the afternoon
and then go up the second day to a
higher peak and then come down, go up
the third day to a higher peak and then
come down. And each of these days the
researchers were like, "Oh, that was
some crazy flash in the pan PR thing.
This is like over and you know that's
not going to happen." And I had seen
enough at YC that I knew that when
something was growing like that
completely organically,
it this had all of the spectral
signature to me of something that is
like was going to happen. And then on
the fifth day, it crossed a million
users
and I came home and that was when it
really hit me that like we were about to
become a company and it was going to go
very fast and it was going to be a crazy
like a like we were just going to turn
into like a big company real quick. And
I had watched what these founders went
through
and I came home
and Ollie was like, "Oh, I saw that you
crossed a million years.
Congratulations." I was like, "You have
no idea how bad this is. You have no
idea what's about to happen. It's not
just bad for me, it's bad for you, too.
Like we have this nice quiet life, you
know, it's really wonderful. It's about
to like kind of go through a cannon. And
that is what happened. But it was like a
very abrupt transition. I knew it was
going to come and I had watched other
people go through it and I knew that it
was like not a pleasant experience, but
I was like, well, we're being shot at
the cannon. Here we go. Were you like
subconsciously just like preparing
yourself for years if you know that this
is eventually going to happen and the
intelligence is going to get good enough
where like there will be a magical
product?
>> My take on it is that I
intellectually
knew it was going to happen at some
point. I had no idea when. And I didn't
know that was going to be the moment, of
course, um but that I had decided to
pretend to myself and I had successfully
deluded myself into a sort of acting
like it wasn't going to happen. Um truly
running the research lab was the
coolest, most fun, most amazing job and
lifestyle setup I could possibly have
imagined.
>> How so?
>> I mean, you were like it not stressful
at all. Uh, it was intellectually
incredibly satisfying. It was the
smartest group of people with probably
the most important work that has
happened in like the last century, maybe
longer, I don't know. And I had this
like front row seat. And like that was a
once- in many generations moment. It was
unbelievable. It was the coolest thing.
>> Are you guys experiencing that same kind
of growth? You know, I keep on seeing
Tibo post on Twitter that basically
here's another reset, here's another
reset. Are you seeing that same like
chat GBTesque experience again?
>> Totally. Um I think there have been two
giant form factors and associated growth
so far.
>> There was the sort of chat bots
>> and then the coding agents and the
coding agents are just going totally
nuts. There will be a third one soon, I
think, which will be this idea of the
sort of persistent agents, chiefs of
staff, co-workers, colleagues, whatever
we call them. And that'll and, you know,
I think that'll come pretty soon. So,
we're going to go through like the third
of these waves pretty fast.
>> So, a long time ago, apparently in
August last year, I saw you tweet
something and I thought to myself, this
is not going to help the reputation. Um,
>> let's see.
>> Why? [laughter]
Why did you do that?
Um,
>> well, first of all, I love that scene
from the movie. Like the Death Star is
coming out of hyperspace and there's
this dramatic music and it's like a
great it's like a great scene. Um, I
thought it was a funny like I was it was
like, you know, I was scrolling Twitter.
I think it was late at night. I don't
really remember.
>> This is where the conspiracy theories
happen. Like that you're you're like
you're feeding the fire here.
I just thought it was it amused me at
the time. There was like it was I don't
know. It was not a great tweet to be
honest to be clear.
>> Uh I actually thought it was great.
>> I thought it was funny.
>> I thought it was funny. I think
[laughter] I thought it was funny.
>> Yeah.
>> Um I do feel like this is more and more
what the world feels like. Uh
[gasps]
>> yes.
>> Uh yes.
>> Okay. Yes. That's a good That's a good
meme. The way that somebody explained
kind of the marketing challenge for
OpenAI and the industry in general is
number one, we are close to creating
what we need to explain to the world.
Number one, we are close to creating a
genie that can grant any wish. Number
two, we are going to make sure that our
first wishes broadly benefit humanity
and that we kind of get the world to a
place where a lot more people get to
have a lot more wishes wishes. And
number three, the space of what you can
wish for is incredibly big and creative
and it'll be quite exciting to like
figure that out with real sort of human
values and preferences. But but I think
there's a fourth thing too which is
exactly that. You start making these
wishes, the computer grants them, and
then you're like, I didn't think that
was going to work.
>> Yeah.
>> What now? It's a weird feeling.
>> Yeah. It's just like the problem where I
guess, you know, people spent like a
hundred years trying to disprove some
what was it? Jacobian. Yeah. This thing.
And then some guy just asked Claude and
it was like I don't know within a few
days or something like this. So, I'm I'm
I'm I think there's going to be lots of
great jobs in the future. I really do. I
think we're going to have lots of
intellectual fulfillment. And I think
most jobs are going to
adapt more than it seems like they
should. But math, I think, is a very
important example of something for us to
study very closely right now of
something that may not go that way. In
fact, I would say probably won't go that
way. It seems like even as the systems
get better and better, the people that I
know that like no one is less busy.
Everyone is more busy. Everyone's just
doing more stuff except for the people
that are like, "Oh, I spent a trillion
tokens." Uh, and like what have I love
this uh thing that I saw where someone
said like, "I spent, you know, ungodly
numbers of tokens." And then someone
said, "Why aren't you more successful?"
You know, technology for a long time has
been promising people that they're going
to work less and they're going to have
all this leisure. And
it has gone in that direction. Like I
think people do
have more time for leisure than they had
at many previous points in history and a
higher quality of life in many ways.
But somehow we never get the promise of
the 4-hour work week at mass scale in
society. And I don't expect AI to change
that. Uh
clearly society is not working for a lot
of people and
more productivity gains that actually
occur to people would be a great thing
and I suspect they will. I suspect that
will happen. But a thing that I really
admire about people is
our expectations go up. We always want
more. We think of new things to do to
create for each other to want for
ourselves and we, you know, it's like a
it's like a relative game. People are
like very focused on how they're doing
relative to other people. And so the
competition that drives the economy and
the kind of I think the the the very
wonderful desires about wanting to be
useful to other people and create
something and be of service and that
whole cluster. I expect that to keep
going and I think we're all going to be
much busier than we thought we were
supposed to be in a post super
intelligence world and we're still going
to complain about it but secretly we're
going to be happy.
>> How do you think the status games change
as less and less of our direct input is
correlated with like value creation?
I don't I don't think it will feel at
all like our direct like the things that
we value. I suspect will be things that
are like very
human.
>> Well, like one thing is like cooking for
people. You're not like creating a bunch
of value in the world, but it like shows
love.
>> You are creating value in that it's like
those are the experiences that you're
not creating like economic value in the
maybe traditional sense. Um, cooking for
people is a great example.
I suspect that people cooking and eating
together will remain important
long after robots can do a great job
cooking food. Do you think that a good
heristic would almost be like the
greatest works of the the the longest
surviving works? So let's say the Bible
for example, odds are it's still going
to be impactful like a thousand years
from now because it's been impactful for
the past 2,000 years so far. Do you
think that if you had to like
extrapolate out what are the things that
humans are still going to care about,
it's like what is the most primal
earliest thing? You know, we love
adventure, we love a good quest,
>> cooking. Betting against evolutionary
biology is like usually a bad bet.
>> Yeah.
>> And so I would I would assume those
things continue.
>> When was the last time that you realized
that you weren't like being ambitious
enough?
>> I mean, I definitely badly undersshot on
the compute investments. Could you have
known going in with the right mental
model?
>> Yes, but I got like psyched out by the
financial markets or something. I don't
know.
>> That was clearly a mistake.
>> How do you correct that in the future?
>> Uh well, I mean hopefully I'll learn
from it and I I'll make some new
mistakes, but I won't make that one
again.
>> On the compute side, this is kind of
like the biggest infrastructure project
of maybe all time or is about to be.
>> Yeah. Are you going to try and like
vertically integrate under OpenI's hood
everything from like power generation to
like token generation to you know
serving some person in chap or codeex or
something like that or are you going to
try and have a bunch of partners? We're
not literally going to try to do it all
inside of OpenAI obviously but we will
try to do a better job of a well
functioning supply chain than we have
done so far. like you know we we have
brought chip design and model design
together and that's been good. I don't
think we need to bring like electron
production together in the same way
because that's more of a commodity. Uh
however I am when you really think about
the whole
supply chain
that has to come together to produce
intelligence.
I would say there is relatively
too much focus on algorithms that create
better algorithms and not enough focus
on data centers that can create more
data centers, which in a world of robots
and a truly automated supply chain, you
can totally imagine doing. You can like
spend a data center's thinking power to
drive a fleet of robots to make more
copies of the data center. And that's
probably a very wonderful thing to do.
uh relative to other uses of that
compute if we're right about what that
additional compute will eventually
unlock. How much of your time is spent
thinking about how to like successfully
design that fully robot into end future
where intelligence can just produce more
>> intelligence spent thinking about almost
all goes into like execution like the
idea that's a very obvious idea it's
very easy you can like kind of
relatively quickly say here's the pieces
that need to come together
>> but then to like get that whole
machinery and all those companies
working together um that that you know
none of the glory of the big idea and
trying to like think the big thoughts
but like a lot of grinding
>> when you think of like execution ution.
What does that typically mean for you?
>> Not there's no typical there like the
I mean to the degree that there is it's
that you just like do whatever step is
required in the problem and figure out
how to make it happen. Mhm.
>> But you know, figuring out how to like
finance new fab build out is very
different than figuring out how to get a
great chip design team together and then
get them to work with the research team
and then actually get the supply chain
running. Well, like each of those is
like a very different approach. One
thing that I know that Brian Chesky does
uh is he talks about like shamelessly
trying to find whoever the expert is and
any given thing and then basically just
go ask them whatever question he has. as
if he's like trying to come come up to
speed on something. What is your process
for doing something like that if it's
something new that you need to become
good at in a very rapid period of time?
>> Definitely finding the experts and
talking to them, reading as much as I
can. Uh I don't have a lot of like great
str I don't have a lot of like novel
strategies here. I I've always been
really
grateful and pleasantly surprised by how
much experts are willing to help people
if they ask. Uh, it's like a very nice
thing about humanity.
>> One thing I've heard you say is you
should always ask for what you want.
>> Um, because not all the time you get it,
but sometimes you do.
>> Sometimes you do.
>> And when you do, amazing things can
happen.
>> When was the last time that you asked
for something that would seem absolutely
insane to someone else and you got it?
>> Actually, it was this recent time I got
on a plane that I still can't talk
about, but it
>> Okay, go back one more. Go back one more
that you can talk about.
>> [laughter]
>> I mean in some sense codeex was an
example of this like this is not the
most recent one but it was one that I
think it's instructive. Um,
we were way behind cloud code and it
seemed like a kind of crazy kamicazi
mission to try to beat them with a
coding app. And you know the like the
consensus is that this kind of thing
never works and you just move on to the
next one. But you know it's like a
fool's errand to try to like win when
someone else already has momentum in a
particular product category. But we
decided we thought it was really
important. We asked a team to do it.
They performed a legitimate like
unbelievable very rare in the history of
business thing and now it is the product
that most of end model that most of the
best coders that I know use. Um and that
felt like an impossible thing but if we
hadn't asked the team like hey we have a
really important but extremely hard
mission for you just wouldn't have
happened.
>> Why did you make that decision? Why
didn't you just give up? bec felt like
one of these few very strategic areas
that was going to happen very quickly
and
coding is so important to RSI to say
nothing of the economic value that we
just didn't it didn't feel like one we
could give up on YC you basically had
the mo most distilled version of what
the mission was is just trying to
increase the amount of innovation in the
world my hunch is that if you actually
like thought uh why did you decide to go
work on OpenAI instead of YC? You could
almost make the argument that you could
just have a bigger impact on increasing
the amount of innovation in the world
through working on
>> it wasn't that intellectualized at the
time. It was just like
I kind of knew that I mean my whole life
I wanted to work on AI
and I kind of knew that it would be the
most important thing I could ever touch.
Like for me it was like my passion. I
just and I did think it'd be really
important, but I just wanted to do it.
>> What were those first few weeks like? I
know that there was this I I don't know
if you describe it as a camp, but people
just basically like all got together on
some kind of retreat and it wasn't even
like meant to be a company at the time.
I think it was just like
>> like the first few weeks once we
started. No, we were we were in Greg
Brockman's apartment.
>> Yes.
>> Um and there were maybe like 10 of us,
12 of us.
>> And you know, it had been all of this
work to get it going and then we showed
up one day.
>> Mhm. The first day I was like,
>> you know, January 4th, something like
that.
>> And it was like, so here we are.
What are we going to do?
We should get a whiteboard. We should
start talking about ideas. Maybe we
should write papers. And I had this
like, oh what have we done? Like
it was like a really crazy moment. Um,
>> had you already like committed to the
world and a whole bunch of other people
like were doing it? It took it took a
couple of years to like really get our
groove and figure out what we're going
to do. It just it was not I mean we knew
that we wanted to like figure out how to
build AI,
>> but beyond that, man, really unclear.
When you're in the like stumbling
through the woods phase of this type of,
you know, Manhattan project, how do you
most efficiently just stumble through
the trees to rapidly figure out what not
to work on? I mean, if something's not
working and
you run out of ideas, you can kill it.
That's kind of easier. The really hard
thing is when something is working super
well, when do you decide to kill the
other things to make it work even
better?
>> So, there have been a lot of quite
important moments in OpenAI history
where one thing started to really work
and we killed other good things to make
the best thing work better.
So when GPT3 started to work, we shut
down things like robotics stuff that
we're really excited about to really
focus on this. And then when coding
agents started to work recently, we shut
down things like Sora that we were also
really excited about and the browser to
really work on this. And that is
difficult to do. Um let's say you invest
a billion dollars into some new business
like Sora. How do you decide whether or
not that business is going to like
become a you know OpenAI pillar?
>> Oh, no. It would have been super
successful. It was just like it was more
important to put the compute and the
energy into coding agents.
>> Take me into one of those meetings like
imagine you're in that meeting. I guess
maybe you were in that meeting where you
were saying we've spent a year plus on
this thing, huge amounts of money, huge
amounts of compute, lots of people and
resources, a lot of momentum into it,
people use it, they love it, and then
you decide we're going to pull the plug.
Like how do you make that call?
>> Yeah. It's not like a it's it's not a
one meeting thing. It's like a I think
it's a real it's like a somewhat gradual
realization that there is a more
important use of this compute
these people um you know this product
direction and
we're going to make a very painful
decision to get there.
>> How do you realign people once you do
have to like kind of kill their baby to
move them to another baby?
>> People kind of understand the mission
and the stakes and the need to reorient
to get there. So even if they're like
unhappy in the moment,
sometimes they're very happy, sometimes
they're like, "Yeah, this is the right
thing for the mission." But even if
they're unhappy in the moment, they're
like, "I get why we're doing this." And
the kind of continuing refocus towards
super intelligence is like a good thing.
Do you think that there's going to be
projects currently that are going to get
killed?
>> I assume harder to pursue.
>> Yeah. There's this amazing line from
John Collison where he said basically
everything in the world if you just look
around it's like so difficult to make
things happen even like getting park
bench built it's incredibly difficult
and so when you look around you can kind
of think of the world as like a universe
of passion projects
>> and I think that if you are in like
Steve Jobes's position where you're
going to like create something where a
billion people might interact with it
every single day for are like ours. You
have to like think deeply about how do I
like design something that people are
going to love and ideally not be unhappy
about. How do you think about design?
>> I feel super lucky to get to work with
Johnny IV on designing beautiful things.
Mhm.
>> And I have learned so much from him
about how he really studies a problem
before
trying to get to the solution and not
not even letting him think too much
about the solution until he really
designs really understands the problem.
And I think this is a key that I didn't
appreciate before. Like really great
design is way more about understanding
the problem than the flash of insight.
And if you try to rush towards the thing
or lock yourself too much into the
thing, um, you will not do as good of a
job. I think the iPhone is the greatest
piece of technology humanity has
collectively yet made. It is an
incredible thing, but I don't like love
my relationship with it anymore. I
turned off my notifications, so I
actually like it much better now.
>> Yeah, I keep myself on do not disturb.
>> That wasn't even enough. I just like I
turned off notifications for everything
except a very small number of things.
Um, and I never have them on because I
just, you know, I can like look at if I
want to look at it.
>> Even messages apps.
>> Even messages apps. That was like a big
life upgrade. And I deleted Tik Tok
because it was just like too powerful.
Uh,
>> you were addicted to Tik Tok.
>> You know, I uh, so here's a crazy thing
that happened. When we were building the
Sora app, I made myself get addicted to
Tik Tok cuz I wanted to just like learn.
I was like, you know, I I had never
really used it before. I mean, I like
people would send me a Tik Tok or
whatever, but I never got sucked into
it. And I was like, I really don't want
to build something that is going to have
that kind of thing,
>> absorb people's time, but not
>> and I loved it. I love Tik Tok. I really
thought it was great. Um,
>> and then I thought I could like control
it. I was like, "Oh, you know, it's
actually kind of fun, but I only use it
for like 10 minutes to wind down before
bed and I'm like totally in control of
it." And then it was like an hour one
night and then some Saturday afternoon I
was on the couch for like 3 hours and I
was like this is like really not what I
thought the iPhone was supposed to be
about. Now I'm really enjoying in the
moment like a drug but I can tell it's
bad for me. And then I like briefly got
it back under control and I was down to
like 5 10 minutes a night whatever you
know like a little wind down before bed.
Then I was just like enough. I think the
iPhone is amazing and yet I did not feel
like I had enough self-control to keep
that app or I did not feel like the
notifications on messaging apps were
like a net good thing for me. And I'm
sure we will make an incredible,
beautiful, like really helpful,
empowering set of devices. And I'm also
sure that people will misuse them and
it'll make people's lives worse in ways
we can't imagine. And we'll adapt. But
this is a thing about powerful
technology. you're inventing a new
device, what is that process of
exploration through the problem space?
Like if you're Johnny,
>> I don't answer on his behalf. Um, but
he's like talked about this before
somewhat, but it's like his process. You
know, when he's doing the car, he will
like go study all the history of
motorsport and then like the different
type faces that people use for the text
in the cabin of a car and the materials
and why and like the different sounds
that engines have made over time and why
some have appealed. I mean, he'll write
literal books of all of his explorations
of all of these like unbelievably
detailed small components.
>> Did you guys basically take those books
and like try to like use them as
training data to make like a Johnny
model?
>> Um, no. But that would be a great thing
to try there. Yeah, there is definitely
a part of his process that I don't
understand. Like I understand the
studying,
I understand the refinement of a very
new concept into something great. But
there is like a middle step, the
inspiration that comes from
understanding the problem really well to
the like very novel idea kind of that
seems to me to happen all at once and I
don't understand that.
>> When you're thinking about designing
something, how what goes through your
mind?
>> I'm not a designer in any way. I would I
would not I I uh I try to be like pretty
good about realizing what I'm not good
at and I wouldn't try to have a strong
opinion there.
>> What are you the worst at
on the business building side?
>> Maybe product.
>> Really?
>> Maybe.
>> Okay. How do you find great product
people if you're bad at product?
>> This is a thing that I've never quite
agreed with people on. There's there's
like a there's like a business meme that
you can only hire people in things that
you deeply understand. I think it know
if they're great. I think this is just
clearly not true. I don't understand
design either. I know Johnny's great
design. Like there's lots of things I
can point to when you talk to him for 30
minutes. It's very obvious.
>> Which things do you try to actively get
better at and then which things do you
just try to outsource and understand
that you're just never going to be one
of the best?
>> I I am a big believer in you should try
to get better at your strengths and the
whole like obsession with I'm going to
get better at the things that I'm just
not good at at all and never going to be
good at huge trap. Super good at your
strengths.
>> Okay. What are your biggest strengths if
you had to like force rank?
>> I I hate this question. Um I don't hate
this from a false modesty perspective. I
think it's like very hard to say
anything insightful about your own
strengths.
>> You're clearly good at really rallying
people around some objective.
>> Sure. Uh but I don't like I don't think
I could teach someone who isn't good at
that how to be good at that. I think the
things that come supernaturally to
someone are very hard to I don't know.
or at least in my own case, I don't like
deeply understand why I'm good at that
or what to do about it. Although I think
we talked about earlier like this
category of things that you can learn
but you can't teach.
>> Mhm.
>> Um I think this is quite important to
understand and like if you want to get
good at something like that, asking
someone to explain it to you in my
experience never works. Really studying
them and like sitting with them in
meetings and just trying to observe it
and learn it yourself that does work.
Um, but [clears throat] and like when
there has been something that I do want
to get better at, I have tried to just
be around someone who's great at it and
really deeply study it. But I don't
think they would have been able to
explain it to me. I don't think they
could have like taught it to me by
talking to me about it. I think that's
totally right. If you look at like the
way that the best people in the world
learn video games, if you're playing
like CS GO, you like play some CS GO, so
you have like the basic game dynamics
and then you just go watch a pro and
like see how they interact on the map at
different points in the game and stuff.
When you think about like organization
pace, you know, there's like ambition,
all these other things, but like you
ideally over time want your
organization, you obviously don't want
it to slow down, but ideally it even
moves faster. How do you like bake that
in? I think it's like 90% the people you
put in leadership roles. Okay. There's
like other things you can do. People
have all these different sort of
operating rhythms and how they try to
run the company and this management
technique and that one. And I think it's
I think mostly just comes down to the
people. Definitely something I think
about with everybody in a role like that
is like are they a fast mover or a slow
mover?
>> How do you measure that without actually
having worked with them in the past?
>> Well, ideally you have worked them in
the past. I I think most of the time
executives at a company should be
promoted internally, not hired
externally.
>> Okay.
>> Um
but it when you do need to hire someone
externally, you spend a lot of time
talking to them, spend a lot of time
reference checking, you try to like work
together in some kind of casual way.
slightly different note. What was the
most painful thing that happened in the
last 12 months?
>> Honestly, having kids and working really
hard at the same time is brutal. It's
just extremely painful. Like you like
know you're I I and I think I'm like a
very present dad
relative. Like I don't do anything but
work and hang out with my family really
at this point, but I still feel like I'm
missing so much of this like one-time
thing. It's very painful. When you think
of someone like Masa for example, what
about like his brain and the way that he
sees the world is so different? I think
he will end up being like one of the
wild successes of this decade.
>> Um,
>> incredible person.
>> Dear friend, incredible person, massive
conviction and belief and not afraid at
all of big numbers and scale and it's
great. Uh there are not many Masa like
people in the world and we should be
very grateful for them.
>> What made him like what what I I don't
know if you've like talked with him but
>> uh I mean as far as I can tell he was
like always like this.
>> Do you also have the same sort of just
like no con like no ceiling concept of
scale?
>> Not I I think Masa is like a N of one
character.
>> Do you kind of view open AI as a little
bit like the golden goose?
>> In what way? um spawning a bunch of very
valuable things over time and just
building like a core competency of
increasing intelligence in the world.
>> Not really how I think of it. I get I
get what you're saying, but it it
doesn't feel like we're just like
spitting out golden eggs. It feels like
we're building this kind of compounding
thing.
>> I think one of the my favorite mental
models that I've taken from you is this
idea of real trends versus fake trends.
And
>> oh yeah, this is a
>> this is an important thing. Like
whenever people talked about bubbles or
anything else, I was always kind of
confused. Like I'm, you know, I studied
Warren Buffett and Charlie Munger a
bunch and so they love to talk about
bubbles and things being overvalued. I
was trying to like decipher how do you
figure out whether or not something is
real or fake and whether or not it's
going to persist and continue or it's
just going to, you know, revert to the
mean.
>> And what did you figure out?
>> Well, it was I think your mental model
of basically if there's a small group of
people like what is a real trend versus
a fake trend? A fake trend is, you know,
the VR situation where someone there's a
lot of hype,
>> but then someone buys the thing, they
don't really love it. They don't really
start to like design their life around
the experience of using it and then it
sits on the shelf.
>> Whereas like for me with Chadbt, it's
pretty much every day and maybe for like
sometimes I need to work a lot so I
spend like 3 hours or some days it's
like almost nothing but it's like there
persistent in my life. How do you kind
of like figure out now whether or not
something is a real trend or a fake
trend inside of the company and just
generally
>> same principle like is there a real deep
enduring
>> how did you come to that philosophy or
mental framework?
>> Well, I like kind of watched a lot of
startups. Uh the the there are many
amazing things about working at YC but
just the amount of data you get and as
long as you're willing to like spend the
time trying to analyze it and make sense
of it, you can really figure out a lot
of things. Are there any big mental
frameworks that you used to have that
you think are wrong in today's
environment and will be continue to get
more wrong over time as like
intelligence explodes?
>> I mean, I kind of think a huge amount of
them
are they weren't necessarily wrong at
the time, although I'm sure I was wrong
about a bunch of things, too, but a huge
amount of them are wrong now. Um, I
think a startup of today
still looks mostly like a startup of 10
years ago because that's what the
received wisdom says you're supposed to
do. And sure, it's different in some
ways. People are like, well, I'm going
to hire less people and spend more money
on tokens for Codeex or whatever. But it
should probably look very different. And
I have met a few people who are trying
to do a startup in a completely
different way.
But most people just use it means like
use more codecs and uh that doesn't seem
like enough.
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Sam Altman discusses the profound impact of AI on the startup landscape over the last decade, highlighting how AI has drastically reduced the time and resources required to build competitive products. He explains his philosophy on operating in chaotic environments, the importance of long-term belief systems versus short-term planning, and his commitment to decentralizing AI power to ensure broadly shared prosperity. Altman also touches upon his personal management style, the challenges of rapid scaling, and the transition of OpenAI from a research lab to a complex product and infrastructure company.
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