Susan Cain: Why Introverts Make Great Leaders | Podcast | In Good Company
1059 segments
Hi everyone, I'm Nicolai Tangen, the CEO
of the Norwegian Wealth Fund, and today
I'm in really good company with Susan
Cain.
>> [music]
>> Now, Susan is the author who gave the
world of introverts a voice because her
book Quiet spent 8 years on the
bestseller list, and her TED Talk has
been watched by millions and millions of
people.
She changed how millions of us think
about personality, leadership, and
creativity, and Susan, warm welcome.
>> Thank you so much, Nicolai. It is such a
pleasure to be here with you.
>> Um Susan, I'd love to start with AI
because the world is changing. Is it
changing the relationship between
introverts and extroverts?
>> It's very interesting with these
technologies in general. Uh I often feel
that they're
they often at the beginning um offer
more promise for introverts to have
multiple ways of communicating beyond
the conventional ones of being always in
person, always on, always activated. Um
and then uh somehow they they end up
often becoming
uh additional platforms for
self-presentation because that's so
prevalent in our culture. So, I I
actually with AI I'm adopting a bit of a
wait-and-see attitude.
>> Yeah. Um there is a new expression uh
which I heard which is the kind of the
high agency people.
People who kind of really leverage the
technology to make them even louder, and
I'm just wondering whether that's
one of those things, you know, which
amplifies
the extroverts even more. What do you
think?
>> Well, not necessarily. I mean, from the
dawn of the uh internet, there's
actually been this kind of concept of
the People call it sometimes the online
extrovert, the in-person I'm sorry,
yeah, online extrovert, in-person
introvert. And introverts are just as
high agency as extroverts in terms of
having goals that they're excited about,
projects that they want to accomplish,
um and being uh having high agency
in the service of those goals that they
care about. And in fact, I would say um
what is singular about introverts or
what distinguishes them is that uh they
tend to focus on one or two or three
goals in their lives. They tend to focus
on people in their lives that they
really care about. Um if they're
committed to a given company or to
leading a company, they're like really
really really committed. And so, um so
their high agency in that sense, and in
that sense uh being able to mobilize AI
towards those highly directed goals can
be incredibly amplifying and powerful.
>> So, who do you think are going to be
more robot-proof
in the future?
>> I don't know that that
that it's going to be introverts or
extroverts are more robot-proof.
Uh what I would say is that the most
robot-proof people are going to be the
ones who
care very deeply about maintaining human
authenticity. Um
we we as human beings we're
evolutionarily
designed to pick up a thousand
unconscious cues from the people around
us. And so so we take in information
from the people around us without even
quite knowing that that's what we're
doing, which is how we can often tell
that somebody is speaking the truth
versus telling us the lie. You know, you
just get some kind of a six a sixth
sense about that. So, when we talk about
introverts and extroverts, I don't know
that there's a difference there.
However,
there's this category of person that I
talk about a lot in my work. Um it's
category called the highly sensitive
person, and it describes about 15 to 20%
of the population. Many of these people
are introverts, although some of them
a few of them are or
who just like a lot of alone time. But
anyway, highly sensitive people uh
by their nature
react more to everything in their
environments, both the positive and the
negative. So, they see a a beautiful
sunset or a beautiful spreadsheet or
whatever it is, and they're very excited
about it, and it's incredibly meaningful
to them. Um
by the same token, when there's, let's
say,
a conflict or an upset in their personal
life, they they might feel that more
acutely as well.
Highly sensitive people
care a lot about authenticity. Before
authenticity was ever a word that people
were using hundreds of times per day, um
this is the way highly sensitive people
live and breathe. And so, for that
category of people, I believe there's
going to be a huge advantage, if if
that's even the right word, um
in the age of AI, because they are the
ones who are going to be resistant to
letting the machines take over their
self-expression and their leadership and
and their means of connecting with
people.
And, you know, I as we all know, I
that's going to be the big commodity in
in the
next decade is actually being oneself
and connecting human to human.
>> It's interesting when you say highly
sensitive people, of course, there are
some
immediate characters to come to mind of
my friends and so on. You What
characterize these people?
>> Um
well, I mean, we could start with uh
with what's happening neurobiologically
um for these people, and that is that
they have nervous systems that react
more intensely to all different forms of
stimulation. So, if you think of people
you know in your life who um
react more to a noisy environment, like
there's a lot of noise, and they it just
really bothers them, that kind of thing.
And by the same token, they react more
to beauty. Um
what's happening is that
their nervous system is much more
stimulated by those incoming inputs.
Um
and what they often have in common as a
result of that is a deep appreciation of
excellence,
um a commitment to having beautiful
environments or to making beautiful
things or products or whatever it is,
um and to having authentic personal
relationships because their very nervous
systems will react more um in the
presence of inauthenticity.
And so yeah, I I I I do think that once
you become attuned to the presence of
this 20% of the population, you you do
see them everywhere and you become
it
Yeah, one starts to notice them. And
I think the beauty of all of this kind
of work about personality and
temperament is you quickly start to
realize that the world really could not
exist without all these different kinds
of people. Like you you couldn't have an
organization that was made up entirely
of highly sensitive people.
Uh
but you also couldn't have an
organization without them. There There
There would be uh a core essence missing
there.
>> Is um social media making us all
less sensitive um
less social?
>> In a sense, yes, because what it is
doing and it wasn't like this at the
beginning. You know, at the beginning of
the internet or even at the beginning of
social media,
um
I think there was a desire to use it to
connect, right? Like people would get on
Facebook and they would use that to
connect with their oldest friends or
stay in touch with people, whatever it
was. And And there's still that aspect
to it.
But in in In the years to come,
uh social media has just become an
amplification of our already overloaded
culture of self-presentation.
Um so like one of the things I I
researched
in my book is uh
about the way that we moved in the 19th
or really at the turn of the 20th
century from what cultural historians
call a culture of character to a culture
of personality.
So in the culture of character,
this
was in the time when we tended to be
living in smaller communities with
people who we knew intimately. And if if
you were living alongside your and
working alongside your neighbors,
what really matters is inner worth.
Um you know, character. Like are are you
going to do the right thing in a
difficult time? Those kinds of
questions. Are you going to be a person
of honor and a person of integrity? And
if you look at the the self-help manuals
even from that era,
they were teaching people how to have
more integrity.
Then we came to the 20th century
and people started moving out of their
small towns and moving into cities and
um working alongside people they had
never known before and having job
interviews and sales presentations. And
suddenly what started to matter was
how magnetic are you? How charismatic
are you? How do you present yourself?
And so that's when we came into this era
of the culture of personality.
And so to so to answer your question,
right now in the 21st century with with
social media
and
though at first it seemed like it was
going to return us to an age of
heightened connection with people we
knew and love,
um
it has become an ampli-
amplified platform for self-presentation
and for the for just presenting
ourselves as as a package as opposed to
what we truly are.
>> How do you see differences between the
various geographies in the world when it
comes to this?
>> Oh, well, that's very interesting
actually because there there really are
um
great cultural differences in terms of
how we view introversion and
extroversion as personality traits.
Um so, you will not be shocked to know,
for example, that the United States is
one of the more extroverted cultures in
terms of what it values. Um
if you look at Confucian societies in
particular, you see much more of a
valuing of introversion because
Confucian societies, of course, are
cultures where people um
where there's much more of a focus on
group harmony.
And if you want group harmony, you don't
want
one person standing out too much or
drawing too much attention to
themselves. You want the the strong
functioning of the group. So,
in Confucian societies, for example,
some of the the common aphorisms would
be um
the the the wind howls and the mountain
remains still.
So, quiet is much more of seen as a
source of strength.
Um
>> Susan, how much of this is given from
birth and how much is it because of the
way we are brought up and
you know, encouraged by our parents?
>> It's a good question and of course, we
know by now that everything is a
combination of nature and nurture. Um
but, introversion and extroversion and
also high sensitivity that we were
talking about um
are among the most heritable of all the
personality traits. So, like I was
telling you at the beginning about how
highly sensitive introverts will react
much more to stimulation.
That's something that you can see from
the minute babies are born. Um so so,
scientists have done these fascinating
studies where they'll take newborn
babies and they will follow them over
the course of their lifetime or or for
many years, let's say. And um
they they start with these newborn
babies and they give them sugar water.
And what they see is that the babies
that salivate more in response to the
sugar water, that's an indication of a
nervous system that is reacting more to
all different kinds of stimulation. So
now you take that baby and they're 2
years old and they go into a playgroup
of kids they haven't seen before.
Those are the the the the children who
salivated for the sugar water
are the same ones who are going to be
more quiet in that playgroup because
their nervous systems are sending them
the signal
that there's a lot there's a lot
happening right now. We should pause, we
should check it out and figure out
what's going on here and let's get back
to equilibrium. And as soon as those
kids feel that they're in equilibrium
and they they figured out the
environment, then you'll see they get
comfortable and they start to go and
play.
And this
way of being
can stay with us. It's it's a
temperament. So even though we learn all
kinds of skills and we have all kinds of
experiences as we grow, that temperament
can stay with us.
Um
and and so then you talk about let's say
people in a company who are 40 years old
and now it's time to make a business
decision. Well, if you're the person
who's
uh
whose nervous system tends to tell you
we want to get back to equilibrium here,
you're that you're probably going to be
more attuned to if you're contemplating
a new business deal, let's say, you're
going to be more attuned to um the
potential risks along the way or just
the the the subtleties that are involved
in the business program because you want
to make sure everything's
getting to that equilibrium point. So,
these things affect us in fascinating
ways, and there are aspects
bottom line that we really are born
with. Although, we do, of course,
adapt and change over the course of a
lifetime.
>> Susan, what are the implications for
leadership? How should
introverts and extroverts be led
differently if so if they should?
>> Oh, how should they be led differently?
And we should talk also about the
difference between introverted and
extroverted leaders. Um but, yeah, in
terms of being
led differently, I I
It's really
the idea of leading the actual person as
opposed to just leading
an undifferentiated mass of humans
really applies here, of course, because
um
introverts and extroverts have
incredibly different needs for a perfect
work day.
If you think if if you go back to that
idea of equilibrium, and what is it that
gets each person into a state of
equilibrium? And by the way, so less
less sensitive people um
have nervous systems that react much
less to stimulation. So, for them, the
the downside and the danger is that
they're not having enough stimulation
coming at them, and then they can start
to feel unhappy and bored and sluggish.
So,
we have to take care of that as well.
So, you want to be creating environments
where
each employee can
have access to the proper amount of
stimulation for them so that they could
be spending as much of their time in a
state of equilibrium as possible. So,
this shows up in terms of how do we
design our office space? Um are we
making sure that we have spaces where
there's lots of interaction and
stimulation and noise, um which all of
us, whether introvert or extrovert, we
all want that at some point during the
day.
And then, do we have office places in
the office where people can go to be
quiet and focus and have their heads
down? Um in terms of how do we design
schedules? An introvert will probably
function at their best if they can have
a schedule where they can focus a lot
uninterrupted and get into that state of
flow.
Whereas
extroverted workers will need that some
of the time because all good creative
work needs that, but they're going to
start feeling unhappy if they don't have
enough uh
enough um social interaction during the
day. So,
you know, so thinking about how do you
structure the day? Like, do you want to
maybe have
uh designated zones where there's
uninterrupted flow time, no meetings, um
and then zones where the meetings can
happen.
Um in terms of how do you run those
meetings?
How do you make sure that you're hearing
from everyone? Um there is a study
outside of from the Kellogg School of
Business that found that in your typical
large meeting, you have three people
doing 70% of the talking.
And that is a disaster if you assume
that on average everyone has the same
number of good and bad ideas. And now we
know we're only hearing from
a few of the most vocal or dominant or
senior people, whatever. Um
well, that's
a lot of bad a lot of good ideas we're
not hearing, and there might be an over
weighting of less good ideas.
>> The extrovert and also the most highly
paid.
>> Uh often, often [clears throat] that's
true, which then uh
creates the has the cycle keep on going.
>> So, your So, your perfect day then. So,
you're you I mean, you are you are
self-declared uh introvert, right?
>> Yes, I am.
>> I uh
let's say I am a touch more extrovert
perhaps. So your perfect day, do you
have how does it look?
>> Oh, that's interesting. So um
I need to have social interaction in my
day to look forward to and then I like
to have a lot of
alone time in between. So
every day I try to play tennis and
that's partly social, partly not I guess
you could say.
Um
every day
I absolutely must have my alone time
with my laptop where I'm writing or
otherwise thinking. It's that's
incredibly
important solo sanctuary time for me.
Even when we're on family vacation, I
have to have that time.
Um
and then usually I like well, it
depends. If I'm spending if it's a day
where I have my family around, I don't
really have other social needs.
Um
If my family happens not to be around,
then I have to be scheduling something
at one point or another. And then
there's always business meetings and
podcasts and that kind of thing. But
basically, like I
I schedule my calendar I I can't let my
assistant, even though she's amazing, I
can't have her schedule a calendar for
me because every single day I'm
precisely calibrating it so that I'm
getting exactly the right amount of time
of social time and solitary time. And
and it's so
idiosyncratic that no one else could do
it for me. But I
>> What happens What So what happens now? I
take over your calendar. You know, I'm
going to work for you for a few weeks
now. I'm going to take over your
calendar and we're just going to pack it
full of stuff, you know.
>> Uh-huh.
>> Meeting people, open door policy,
everybody can come and grab you when
they want. There is no tennis, no
nothing. How What would it do to you?
>> Um
I would just start to feel
I probably I I don't know that I'd
really show it, but I would start to
feel overwhelmed
tired of it all
um
probably not focusing quite as well
just a little bit jangled more likely to
burn out
not enjoying the day-by-day I I
as I'm saying it
I'm just talking about myself now the
word that really comes to me is burnout
I would burn out quite quickly
though I'd function in the moment
>> well um
somebody told me that if you if you
pretend to be an extrovert than you are
you burn out straight away and I guess
that's what it is right?
>> yeah but it's a cognitive load
you also you're you're you're not you're
not thinking as well because when you're
when
when you're having to fight against the
way you really prefer to be spending
your time there's a kind of cognitive
load that's involved with that so
literally your brain is just not quite
as fluid as it would be otherwise
>> why do we promote so many extroverts you
know charismatic people to become
leaders?
even even the even then when they're not
you know what first of all why do we do
it and then of course are they are they
actually better or are they actually
worse?
>> well um I think there's two reasons one
of them is you know the very word
charisma uh
means a person who has a kind of magical
quality about them and we all love a
magical quality and it's one of it's a
great gift to have that and people like
to be around it so I mean that's just
one really simple explanation um
but then the other one is this culture
that we live in like that I was talking
about before that since the 20th century
we have lived in this culture of
personality where we're we're taught
from a very early age that
uh what [clears throat] what's most
important is
the
to be the most dominant to talk the most
um there's studies that show that people
will value as more will rate as more
intelligent
someone who speaks more loudly and who
speaks more quickly, and all of these
things.
Um but in terms of the actual outcomes,
what's interesting about it is there's
there are many studies suggesting that
introverted leaders deliver outcomes
that are as strong or in some cases
stronger um than extroverted leaders.
And that's a really interesting
phenomenon, and we could talk about the
reasons why that is, cuz I think there's
a few of them.
Um
One is
so there was a study uh you're probably
familiar with the book Good to Great,
Jim Collins's famous work, and um
in that study he looked at the
top-performing CEOs in the United States
at that time, and there was 11 of them,
and he found that
all 11 of these CEOs were described by
their colleagues
as quiet, unassuming, soft-spoken, shy
people, which is not I I think the what
we expect.
But they were also described as having a
fierce sense of dedication to their
companies and like real commitment and a
real vision for their companies.
And this gets into the the heart
of what introverted people are like,
because I was saying this before,
introverts by nature, we tend to
invest deeply in the subjects that we
really care about and in the people that
we really care about. And if you have
an employee who's incredibly talented
and dedicated in that way,
they can end up becoming incredible
leaders, but they'll often get to that
leadership po- um
point through a different means. It's
It's like they're they're getting there
through their commitment, and they end
up acquiring all this expertise, they
end up building networks with with other
people who share their passion. Um
and and they end up attracting people
around them who also share their sense
of commitment. So, it's a very different
uh route to that leadership position,
but it can be incredibly powerful.
Um
And and they also like once they get to
those leadership positions, they often
have a very different way of
communicating. So, one of my favorite
examples of this is Douglas Conant who
um until not long ago, he was the CEO of
Campbell Soup. Um he is by his own
description a very shy and introverted
person.
And
he and he really cares about people and
you can feel that the minute you meet
him. Like he really cares.
And he
when he was at Campbell, he would
identify who were the employees who were
really contributing to the company.
And he would sit down and write to them
these personal letters of gratitude.
And people would carry those letters
around like it meant so much to them. Um
and he wrote
30,000 of those letters during his 10
years at Campbell. And an extroverted
CEO would would connect in a completely
different way. No more, no less
powerful. It's just different.
So,
so there these alternative routes to
leadership that that we don't think
about. Um
and then there's also a a famous study
by the social scientist Adam Grant at at
Wharton. Um
And he found
this is really fascinating. He found
that
extroverted leaders do produce better
outcomes in situations where
um their employees are not as motivated.
And the extrovert can come in and
deliver a lot of inspiration and
charisma and kind of like get them get
them going.
And the introverted leaders
got delivered better outcomes than the
extroverts when they had proactive
employees. Because in those cases
the introverted leaders were more likely
to listen to what those
um proactive employees had to say. The
proactive employees would share their
ideas and the introverted leader would
would take them in and think about them
and listen to them.
And that would produce better outcomes
in the end.
So, there's all kinds of factors to
leadership that were not
well enough taken into account and as a
result
we're not cultivating for leadership
opportunities many of our most talented
people, which
is a waste and a shame.
>> So, now we are establishing a new
company and it's called Susan Cain
Limited [laughter] and we produce great
stuff and do incredible We just do
incredible things.
Now, you are the CEO. You are now
building up this company, recruiting the
people you want, making the mix of
people you want. Do whatever you want.
Just how do you
how do you go about it? What is the
right mix? Um
you know, who do you recruit? Just how
do you think about all these things?
>> Well, I mean I I assume you're asking
kind of from a temperament point of view
and what I would really want to do is
create it it is hire a mix of people. A
mix of introverts and extroverts. Um we
know that teams who have introverts and
extroverts on them, mixed teams
do the best.
Um because introverts and extroverts
really like each other. Like they like
working with each other. They complement
each other. And you see it in marriages,
too. I mean, I'm married to an extrovert
and that's not an accident. Um
so
that's what I would be looking for in
the hiring and I would also probably be
looking for
a co-CEO or a deputy or something like
that who is more extroverted than I am.
Um
so that there would be
we each get to play to our own strengths
instead of having one person try to do
everything.
Very important.
>> Is home office
good for introverts?
>> To some degree, um but
we all have social needs.
Uh
so
everyone's social needs need to get met
just to differing degrees.
And we all function better with people
who we truly know. So, there's got to be
some way of having that connection. And
it it it I I it's really a question of
degree.
I never
write my books at home ever. I find it
much too isolating. I always go off to
coffee shops to do my writing because I
like to have people around me. So, these
things are not always as um
as predictable as you might think. But
yeah, I I do believe hybrid is the way
to go.
>> Susan, 10 years after you wrote um
Quiet, you wrote another book,
Bittersweet. And um
I I read it as someone where I was uh
you know, quite down and it just
resonated so incredibly with me, you
know.
Um
tell me, what is a bittersweet
personality?
>> It's um
it's a personality that
understands and is aware of the fact
that in our lives and in this world,
there is always a mix of joy and sorrow.
That that's just part of the nature of
being human. And that paradoxically, to
live with that awareness and with an
awareness of mortality and all of it,
leads to a richer form of happiness in
the end. Um because it leads you to
appreciate each moment and and there's
also just a curious
beauty in it all. I mean, you know from
reading the book, I I actually got
started on this quest because I was
curious about why I kept having such an
ecstatic reaction to listening to
minor key sad music. And I would
It didn't make sense. Like this music
that is by by definition sad music, why
would it make me happy? Um but
there is a kind of heightened joy that
comes from
realizing just the fragility of being
human and the fact that all our fellow
humans were equally fragile and there's
a a kind of connection in it all and a
savoring of each moment that comes with
that outlook on the world.
>> You are critical to what to what some
people call toxic positivity.
What is that?
>> Well, it's
uh
the insistence, the unspoken insistence
that people show up every day at work or
anywhere really um
with a relentlessly
happy uh
presentation.
I Okay, so I think about this all the
time. I often get called in to do um
Zoom calls where it's like a company or
a group of employees or something and
everyone gets on the Zoom and the person
who's leading it will
ask everyone, you know, tell us in the
chat, what are you
how are you feeling right now?
And everyone types in the chat, I'm
feeling great, I'm feeling excited, I'm
feeling happy.
And like there's no way that's true.
There's no way that all those people are
feeling that way. Um
and yet there's this expectation that
that's what we have to perform for each
other. Now, I'm not saying actually that
we should have workplaces where
people feel the opposite expectation
that they should be disclosing
everything that they feel, the the good,
the bad, the sad, the happy. Um
but when there's the expectation that
you have to kind of pretend to be happy
in a way that you're not, that
that is an unspoken load.
Not only because it takes so much energy
um out of the individual people, but the
real issue is the connections that don't
actually happen um
when we're performing that kind of
positivity. And you know, you know in
the in the book I talk about um a
Harvard Business School study
of an oil rig in the Gulf of Mexico. Uh
and this oil rig had an incredibly
masculine culture where you had to
present a very positive face all the
time. And also you had to present that
you always knew what you were doing, you
had no doubts, nothing bothered you.
And
and and and and then what happened was
the um the
the this oil rig was moving to an even
bigger oil rig. It was going to be more
dangerous, more challenging, all
the whole thing.
And the CEO, this guy named Rick Fox,
he
decided he he was he was worried about
this move and about the safety
implications. And he started bringing
all his workers into rooms where they
would
talk to each other from morning until
night. They like holed up together for
like 10 days in a row and really
encouraged each other to share what was
happening in their personal lives, their
family lives to the extent they wanted
to.
And and they developed a completely
new and more open way of connecting with
each other. And as a result, the
accident rates, even once they had moved
to the the more dangerous, bigger oil
rig, the accident rates plummeted and
their productivity went way up. And a
lot of this was just a result of the
guys no longer feeling like they had to
pretend that they knew what what they
were doing when they didn't. Or if they
saw that there was a problem in the
machinery, they would feel comfortable
saying to their co-workers, "There's a
problem here. Uh what should we do about
it?" And these these subtle little
shifts of a culture can make a huge
difference.
>> But positivity, isn't that a good thing?
I mean, positive people are on average
happier, aren't they? They recover
easier from setbacks. They make more
money.
I mean,
how how wrong is it to be positive?
>> I mean,
the point is not so much be positive,
negative. Um it's great whenever
whenever we're feeling positive, it
feels very good. It's it it feels good
to be around positive people. The point
more is to um
be able to be more or less what you
actually are.
>> Is it a choice? Is positivity a choice?
>> There are It's a very good question
because
we definitely, I would say in micro
moments, have the ability to
um do things like fake it until you make
it or to decide I I
um you know, I'm going to put on a smile
and that's actually going to make me
feel better temporarily in the moment. I
I'm not even talking so much about
moment-by-moment choices as I am kind of
a a broader outlook.
>> And it I think it's kind of funny
because every time
every time I'm asked to send pictures to
a US uh you know, whatever it is,
seminar or speaker engagement, I get the
picture back and I'm asked to send a new
one with a big smile on.
>> Oh, that's so interesting. Yeah.
>> I I never smile on pictures cuz I don't
think life is that funny, you know.
>> That's very, very interesting. Yeah, and
interest I was just having um dinner the
other night with uh a couple. The guy is
American and the uh
the the what
gal is from the Czech Republic. And we
were talking about those cultural
differences and how like
you look at pictures of people from the
Czech Republic. Like no one's smiling in
the pictures. So, same thing. And from
the US point of view, that looks so
surprising.
>> Talking about um uh Beatrice Wei, what's
the mistake you have done in your life?
>> The biggest mistake
That's interesting.
Something I ask myself about all the
time is, you know, I wanted to be a
writer from the time I was 4 years old.
But I went to law school and I worked as
a corporate lawyer for about 7 years.
And
there's some ways in which that was a
mistake because I was spending
such a large part of my extremely like
productive like inexhaustible years
doing something that ultimately wasn't
really my calling.
But
I don't know. In the end, I don't
exactly regret it because I feel like
I wouldn't have the outlook that I have
now without having had that experience
in the hardcore business world and
one thing just led to the other. So,
yeah.
>> What are you What are you reading just
now?
>> Um I just finished an incredible novel
called uh
Flashlight by Susan Choi. It's about a
Korean family living in Japan um in the
World War II years. I love learning
about history through reading novels. I
will say by the way, I don't know if
you're noticing this, but I went through
a period of time where I wasn't reading
very many books and I was really worried
about the
the future of books cuz I saw that I
wasn't reading and I like I was always
such a reader all my life and I felt
like, well, if I'm not reading, no one
must be. And all of a sudden in the last
6 months or 12 months
I'm back to books again.
And I think it is a kind of just
reaction, you know, to
to everything being screens. And so, I'm
hoping that I'm a kind of human
barometer here and I'm not the only one.
But how about you? Are you reading books
right now?
>> I'm I'm reading all the time.
Um
I just think it's the most incredible
thing, and that's how I spend my my
holidays. But, I don't finish all the
books. I don't think
I don't think you need to finish books.
I think they really need to deserve to
be finished. And so, I probably finish
um
>> I agree.
>> Yeah, not all of them. That's uh to be
frank.
>> Have you read um Iain McGilchrist? He
wrote The Master and His Emissary.
I
I've been reading a lot of his work
lately, and I think he's fantastic.
He writes about the left and right
hemisphere of the brains. I think you
would like it.
>> I'll put it on I'll put it on my list.
Susan, lastly, what is your um
advice to young people?
>> My advice to young people is
to think about
what did you really love, and who were
you really when you were a child?
Because that gives you the clue to who
you really are.
And you're getting so much pressure in a
thousand different ways, not just about
introversion and extroversion, just a
thousand different things. You're
getting pressure to go in
direction X.
And
if you remember what your childhood self
was, it will tell you what you really
want.
>> That's a beautiful piece of advice, and
it's the first time I've ever heard it
on this podcast. So, big thank you.
>> You're very welcome.
>> Susan, it's been great having you on. Uh
big thank you for all you've done in
terms of increasing our understanding of
this super important uh
topic. I mean, it means life and kind of
life and death to so many people every
day. So,
big thank you.
>> Oh my gosh, big thank you for having me
on [music] and for this podcast. Really
enjoyed it.
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