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Nikesh Arora | All-In Summit 2024

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Nikesh Arora | All-In Summit 2024

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943 segments

0:00

our next speaker is actually fortunate

0:02

enough to have had seen his brand name

0:05

turn into a verb one of the probably

0:07

most fific Executives in this current

0:09

generation is mesh Aurora the Big Daddy

0:13

of the cyber security space these guys

0:14

are really at the Forefront of the

0:15

industry there are very few people who

0:17

consistently time and time again find a

0:20

way to just persevere be relevant NES is

0:24

one of those people this is a man who

0:25

has tremendous insight into technology

0:27

he helped turn Google into the dominant

0:29

player in search this is the most

0:31

Innovative industry in the world who

0:32

were constantly paranoid from an

0:33

innovation perspective I've got to be in

0:35

my toes because once we figured out how

0:37

they did it last time they're trying a

0:39

new way to do it next time this is the

0:40

country where your dreams come true and

0:42

if you go around the world and you ask

0:44

young people where do they want to go

0:46

they still want to come to America I

0:48

think this is one of the most successful

0:49

democracies in the world this is where

0:51

capitalism thrives all right ladies and

0:54

gentlemen niora

1:00

guy appreciate you thanks for

1:02

coming David David how are you what's up

1:07

BR

1:09

um let me just do this intro properly

1:12

look at all the phones go up

1:16

wow you joined Google in 2004 although

1:20

there was a nice prolific buildup to

1:22

that career but you joined in 2004 you

1:24

left in

1:26

2014 um you started in ad sales and you

1:29

left as the SVP and chief business

1:31

Officer of Google Revenue went from 3

1:33

billion I checked this actually just to

1:35

make sure cuz I have it's staggering to

1:36

66 billion when you left and then you

1:40

because we're going to talk about that

1:42

and then you got seduced to go work with

1:44

Masa yoshian at soft Bank where you're

1:46

Vice chairman and president yeah that

1:48

must have been interesting Jason has a

1:50

look at

1:51

Jason he's looking

1:53

ATP so many good questions um there we

1:57

go but then you left yes and look I've

2:00

known you for a long time we've been

2:01

very good friends for a long time I was

2:03

surprised because I got you know you

2:05

called and you're like hey I'm going to

2:07

be SE chairman and CEO of Paulo Alto

2:09

networks and I had known what it was but

2:12

I didn't really understand uh and then

2:14

meanwhile in the last what's it been

2:16

seven years six and a half six and a

2:18

half years um market cap is up by 5x you

2:21

took a 20 billion company it's 110

2:23

billion as it stands I think you've

2:24

tripled Revenue um so this is clearly no

2:28

longer luck so now you're you're in the

2:31

skill Camp oh good um I'm in founder

2:35

mode no founder mode is cocaine I was

2:37

wondering when

2:38

that I was going I was wondering founder

2:41

mode on you no he has to fly to Europe

2:43

you cannot bring founder mode no waffles

2:46

on the plane no waffles on the you can

2:48

get founder mode in Europe though heard

2:50

start let let's just start and just um

2:53

actually let's just start there okay um

2:56

you've seen a lot of different

2:57

Executives You' played a lot of

2:58

different roles you've seen Founders

3:00

you've advised a lot of Founders tell us

3:02

what what what takes what what does it

3:05

take to be successful and you can use

3:07

these labels or not founder mode manager

3:09

mode whatever it is but what does it

3:10

take to figure things out

3:13

consistently look um I think you already

3:16

put that out there didn't you didn't you

3:18

say that uh if you think about building

3:20

great businesses at the center of great

3:23

businesses great products if you don't

3:25

have a great product you're not going to

3:26

build a great business for the long term

3:28

and this is something I know Serge is

3:29

here I learned that with Larry and

3:31

Sergey at Google that they were obsessed

3:33

about product on a constant basis so

3:34

when I came to my job I said the first

3:36

thing I'm to focus on is build a great

3:38

product but I think it's slightly

3:40

different in consumer and Enterprise in

3:42

consumer you build a great product you

3:43

find the fly wheeel you try and figure

3:45

out how the fly continues to work an

3:47

Enterprise eventually you take a great

3:48

product you got to figure out how to get

3:50

it out to all the amazing customers out

3:52

there so I think it requires a

3:54

tremendous amount of focus tremendous

3:56

amount of um sort of detail inspection

4:01

but I think at the same time you got to

4:02

find a way of taking lots of amazing

4:04

people getting them on the same train

4:07

and getting them to execute at scale

4:09

it's impossible for one human being to

4:11

do that at scale so you have to have a

4:13

lot of people doing it amazingly well

4:15

that's the trick tell tell us about that

4:16

first that first story or that version

4:19

of that story inside of Google because

4:20

you were there for a long time and a lot

4:21

of good things happened what was that

4:23

like what did you learn look Google has

4:26

one of the best flywheels there is in

4:28

the consumer space right so we were

4:30

blessed that we're working with a

4:31

product that nobody had ever seen

4:33

everybody wanted to use and it's funny

4:35

like every one of us worries about

4:37

customer support he didn't need it it

4:38

was an amazing simple product easy to

4:40

use free and our job was to go monetize

4:43

advertising so part of that was how do

4:45

you scale that around the world in every

4:47

country where there is a single product

4:49

with a single use case where you have to

4:52

see how you can attract lots of

4:53

advertisers and that requires building a

4:54

system how you get thousands of people

4:56

around the world to build a system and

4:58

execute so

5:00

you build a system you build a

5:01

programmatic system you look at stuff

5:03

you inspect and you have really amazing

5:05

people who gotten do their best that

5:06

they can and when you're doing that and

5:08

the thing is growing so fast what is the

5:10

what has to happen for you to go from

5:12

running Europe I think is how you

5:14

started to being the head of business

5:16

there what does that take well you know

5:19

it was such an amazing Juggernaut that

5:21

you had to figure out how to

5:22

differentiate and what is interesting

5:23

cuz when I joined Google was

5:26

24% of global Revenue when I moved to

5:30

the US it was

5:31

49% and in Europe yes in this one of the

5:34

few tech companies in the world whose

5:36

European Revenue was higher than the US

5:38

revenue for a brief period of time so I

5:41

think somebody

5:42

noticed and what what happens you get

5:44

the call and you're like we need you to

5:45

move to America yeah I was uh I was on a

5:49

trip to Russia trying to open an office

5:51

there which had to be shut down at some

5:52

point in time for a bit um and I got a

5:55

call from Eric Schmidt and he said your

5:57

boss is retiring we'd like you to come

5:59

here here and do what he does that was

6:03

it um and so why what then motivates you

6:06

to leave a job like that because you're

6:08

you're kind of then at the top of the

6:09

Pinnacle you see everything you're

6:11

meeting

6:13

everybody I guess uh I wanted more I

6:17

wanted to do more get involved sort of

6:18

the overall business wanted to do some

6:20

product work as well I didn't have

6:22

product jobs at Google I've seen as a

6:23

sales guy at P all I do is product for

6:26

the first six years of my life yeah so

6:28

do be able to go out and do that

6:29

differently but I had to take a brief

6:31

Soldier on to my Japanese trip lots of

6:33

good sushi and lots of it was a great

6:35

vacation let's talk about it oh come on

6:37

it wasn't a vacation well great surger

6:40

but I mean it this was the largest

6:43

Venture fund ever created $100 billion

6:46

and you have this Mercurial

6:49

brilliant individual masi yoshian and um

6:52

he starts placing bets in a way that

6:54

we've never seen what was the genius in

6:58

that and what was the the Achilles

7:00

heal look um Masa is one of those people

7:05

whose risk appetite grew as he grew

7:09

older and you mention that because that

7:11

is a very unique thing it usually goes

7:13

think about I have two young kids and

7:15

every time you know I'm constantly

7:16

trying to drisk them saying hey be

7:18

careful when you cross the road be

7:19

careful when you do this you get married

7:21

people tell you be careful buy a house

7:23

go settle down so we're constantly

7:25

drisking Our Lives as we get older on a

7:27

constant basis all of us do it we don't

7:29

realize we do it right Mas is the

7:32

opposite the older he gets like come on

7:35

let's go all in he's like you guys right

7:37

he wants to go all in so he's like N I

7:40

have a great idea we'll put a billion

7:42

we'll borrow 19 billion I'm how does

7:44

that work again all you got is a billion

7:46

yeah I have one great idea a billion in

7:48

19 billion that's what he did that's how

7:50

he buil SoftBank Japan I think he was

7:52

the richest man in the world for 88 days

7:54

in the last internet boom then he was

7:56

left with a billion dollars unbelievable

7:59

from scratch again so yes un so there

8:02

were a series of incredible bets yes

8:04

maybe walk us through some of those bets

8:06

because there was Nvidia there was arm

8:09

so all those happened after I left but

8:10

that's and then you had arm happen after

8:12

you left that was where we kind of you

8:15

know unpack it sorry unpack that uh

8:19

unpack

8:20

this

8:23

uh well Masa likes a trillion he likes

8:28

the number one trillion yes

8:30

so okay it's a good number it's better

8:31

than a billion beats a billion it beats

8:34

it is greater than a billion it's

8:35

greater than a billion last day Check

8:36

Yes um and when I met him the first time

8:40

after we' done a deal at Google he was

8:42

uh you know we met when he was

8:45

uh he came to see Larry Sergey and Eric

8:48

and said I'd like to do a search deal

8:51

with you I have yaho Japan I try to

8:53

explain to him there's something called

8:55

like you can't have two search engines

8:57

both powered by Google in Japan and to

8:59

say you can as long as the advertising

9:00

systems are different so if you look in

9:03

Japan today Yahoo Japan is powered by

9:04

Google and Google's powered by Google

9:06

but the advertising systems are

9:07

different hence it's non-competitive so

9:09

he got that done and then he's uh says

9:12

to me showed me this plan he was going

9:13

to buy a lot of companies in Telecom and

9:15

get to $100 billion in iida which at 10

9:18

times iida would be a trillion

9:20

dollar okay so then that kind of fizzled

9:23

out he lost interest after a while and

9:24

then his next idea was to raise I think

9:27

it was 1 2 3 4 100 200 300 and 400

9:31

billion dollars yes for the vision fund

9:34

so that'll make a

9:35

trillion on a second let's we're doing

9:38

that yeah that's a trillion dollars one

9:40

two three four yeah yeah you know it's

9:41

interesting and then like he had the

9:42

whole portfolio companies and there's a

9:44

bunch of Japanese analysts who sit in

9:46

the office MBS from University of Tokyo

9:49

and eventually they took all the

9:50

business we had and forecast their fee

9:53

cash flow at the end where the DCF was a

9:56

trillion so he was good at setting goals

10:02

so he thought arm was going to be a

10:04

trillion dollar company got it um we

10:06

were let me ask do you think the was the

10:09

mistake not the mistake is is it about

10:12

being financially oriented as opposed to

10:15

product or impact oriented is there an

10:17

orientation thing there where if money

10:19

is the goal it becomes a lot harder to

10:21

achieve versus well I look money is a

10:23

way to keep track it's not the goal that

10:25

was the way he kept track I get it but

10:28

you know he was not financi unit as much

10:30

as he went by his gut he you know it's

10:32

like many Founders when he believed in

10:34

it he was all in he totally believed in

10:37

it and sometimes to a fault and you saw

10:40

that one thing I did learn from which is

10:41

very fascinating is you know like a

10:44

person who's like used to getting things

10:46

wanting to get things right I'd make an

10:48

investment with him and then be one

10:49

investment say [ __ ] that's not going let

10:51

me go and talk to the company help them

10:52

help them fix it we can get them up and

10:54

run he calls me S one day this Nik

10:56

you're spending too much time with the

10:58

mistake

11:01

he said if you go spend that time with a

11:03

company that's growing at three times

11:04

they can grow at six times we'll make

11:06

our money up six times in that company

11:07

instead of you trying to fix that from

11:09

half back to one so it's kind of

11:11

interesting you know that's an

11:12

incredible lesson

11:14

actually cut sunken cost I mean there's

11:17

a million ways to say it but you have to

11:19

let your winners ride you got to focus

11:21

on the winners go all in on the winers

11:23

go all on the it's hard to do it's hard

11:25

to say oh my God I made a mistake you go

11:26

and say I can fix it I'm good I'm going

11:28

to Sal

11:30

yeah that's an e problem that's a

11:31

Hubert's problem I don't want to have a

11:33

mistake on my record or a good person

11:35

wants to help the founder you know

11:38

realize their vision and the Cutthroat

11:41

nature of this with the power law is

11:44

such that six Xing something that was at

11:46

3x is much much more likely than getting

11:50

a zero to a one do you do you apply that

11:53

principle it's an operator and if so

11:55

like how at P Alto networks look uh in

11:57

the last 6 and a half years I've got 19

12:01

companies right we can show the you can

12:04

the slides we got slid we got some

12:06

slides that just here's your stock good

12:08

job thank

12:10

you it's not bad go back let's see if

12:14

you go back it's go back a second back y

12:17

what's the market cap now 110 billion

12:19

110 billion yeah that's where they and

12:21

when you started it was at 20 20 20 what

12:24

you're seeing here is um the um economic

12:27

principle of uh founder

12:30

mode okay and the re the revenue and the

12:33

uh operating income yum yum which so how

12:37

do you how do you look at something like

12:39

this when you were first approached for

12:40

the job how do you underwrite the job

12:43

like what are you looking at and you

12:44

said you you I mean you spent the last

12:46

six and a half years in product did you

12:48

see a product that just it was was it

12:49

missing something that's the thing I

12:51

want to hear about it like did you go

12:52

all in on one or two brok that was

12:54

always the Steve Jobs model was pick the

12:55

winner and go all in on it get rid of

12:57

all the other stuff does that principle

12:59

apply here or no this is slightly

13:01

different principle look yeah it's $180

13:02

billion industry on an annual basis the

13:05

largest market share was one and a half%

13:08

which is us and it's a sub sector of

13:10

Technology the most amount of

13:11

fragmentation you look around you know

13:13

bennyhoff I think is going to be here

13:14

builds builds a platform for Salesforce

13:16

you have service now you have work dat

13:18

there is no cyber security platform you

13:19

sit there and say this is a phenomenal

13:21

opportunity one two it's a company

13:23

that's fully public so I don't have to

13:24

deal with voting controls and Founders

13:26

who I have to deal with which have

13:28

different mod motivations um it's a

13:32

Evergreen sector there more we get

13:35

connected the more people want to hack

13:36

the more you're going to connect it the

13:37

more data is there for people to take

13:39

away so you're not going to have a

13:40

demand problem yeah sadly if you can go

13:43

into sector where there's no demand

13:44

problem you can look at it and say what

13:46

did everybody get wrong so well

13:47

everybody sort of lived in their swim

13:48

Lane so we were in our swim Lane we did

13:51

one thing there are five swim Lane in

13:53

cyber security in six years we looked

13:56

forward and said where is the world

13:57

going to it's going to the cloud there's

13:59

a bunch of AI that was our sort of

14:00

plastics moment cloud and AI so we said

14:03

let's not go reinvent the past so one of

14:06

the things I also learned during you

14:07

know my time at Google and Masa is like

14:10

a lot of people get hung up in trying to

14:12

make the stuff work assuming everything

14:14

around you is going to stay the same so

14:16

say now we're just going to focus that

14:17

assume that 50% of the world is in the

14:19

public Cloud what's security going to

14:21

look like then assume latency is low you

14:23

can process in the cloud data storage is

14:25

cheap what's going to change so we built

14:28

for that we bought 19 companies we went

14:31

and looked at how everybody does m&a and

14:33

who failed oh what did you learn from

14:36

that well we learned that people things

14:39

trade at a price for a reason so very

14:41

often people say you know what ah number

14:43

one is a billion dollars number four is

14:45

$200 million I can take $200 million and

14:47

clean it up and fix it it's at 200 for a

14:50

reason and the billions of billion of

14:51

Reason they'll still be around yes so

14:54

why don't we guy the buy buy buy the guy

14:56

who's got who's worth a billion dollars

14:57

we'll be number one we'll be leading the

14:59

market we have brute force that go to

15:01

market we'll go use that and we're

15:04

probably going to slow them down a

15:05

little bit because they're a larger

15:06

company so we'll compensate for slowdown

15:09

with go to market that we bring to them

15:11

and we'll let them lose so we're the

15:12

only company where when we acquired

15:14

companies there a funny story is I got a

15:16

guy who says oh great we're buying a

15:18

company in Cloud security I'm the senior

15:19

vice president of blockchain cloud and

15:22

AI I'm like great welcome to your new

15:26

boss it's like what do you mean I said

15:28

that's the guy going to work for like we

15:30

just bought his company I said yeah he

15:31

kicked your ass with low resources out

15:34

there in the market you're going to

15:35

learn something from him there you go

15:36

Welcome to New York boss well you

15:41

know there is an analogy you uh share a

15:44

passion for basketball as well I see you

15:46

all the time at the Warriors game and I

15:48

I I don't think this is a jump to say

15:50

watching that team play and how they

15:52

manage talent and play as a team

15:54

definitely informed how you play the

15:56

game yeah that not lately but yes in the

16:01

past but look we've done that 19 times

16:04

we had seven out of 10 we've gotten

16:05

right and we still possibly have the

16:08

most number of Founders who still work

16:10

for palal yeah actually can you explain

16:12

that so when you buy a company isn't the

16:13

typical motivation wait till I Cliff

16:15

it's a year and then most people just

16:17

Vose they're gone no no so here's how it

16:19

works if you come to palal we'll take

16:21

your Equity away first we like I'm going

16:23

to give you back one and a half times of

16:25

equity if you stay with me for 3 years

16:28

oh wow to the founder yes okay wait a

16:30

second so the founder owns let's say

16:32

it's a100 million a billion dollar

16:34

company they own 20% they got 200

16:35

million you say hey stay again I'll give

16:37

you 300 million right got to work for me

16:40

for three years pretty good because when

16:42

you buy a company you're buying a half

16:45

half a product and a full vision ah

16:48

right I lose the vision part of it I get

16:51

half a product right that's how much of

16:54

the success is predicated on the engine

16:57

at paloalto networks to drive sales to

16:59

sell into the Enterprise how much do you

17:00

come in and then the founder feels like

17:02

there's an interference model now that's

17:04

like how are you getting in my way and

17:06

so how do you manage that balance so

17:08

what happens is like look the customers

17:10

in security want the best product that's

17:11

why everybody lived in their swim Lanes

17:13

we said we got to be in multiple swim

17:14

Lanes to be in multiple swim Lanes with

17:16

multiple people saying I've got great

17:17

products you know in Enterprise there's

17:19

this bizarre thing called Magic

17:20

quadrants which Gardner has and your you

17:23

your badge of honor is you're on the top

17:25

right which is the leader cordant in in

17:27

Garder when I joined p in two we're in

17:30

24 right now in the top right so now

17:33

when you go to customer saying hey I got

17:34

some great products you're going to sell

17:36

me some good and some bad like you know

17:38

you pick there's all 24 are in the top

17:40

right and they all work together better

17:42

so for that we need the founders

17:43

building the product and staying there

17:45

yeah they do feel a little sometimes

17:46

they feel like they're being directed

17:48

but there's also another rule I had a

17:50

wonderful conversation with the founder

17:51

which was my first acquisition and I

17:53

think we didn't set the bit right so we

17:56

had to fix it in future deals SP the

17:58

founder reasonable amount of money

18:00

probably $850 million to the company he

18:02

had about $150 million he was going to

18:04

get2 200 then he comes into my office

18:06

and say Cas I had a

18:08

problem um I think we should do it this

18:10

way you're telling us to do it this

18:12

way because this way is the way it's

18:14

going to work for us he's like yeah but

18:16

when I came here you know with my

18:18

company I said oh wait a minute I said

18:22

have you ever sold a house it's like

18:25

yeah I said who decides what and you you

18:28

get to St in it who decides what color

18:30

the wall is going to be painted the new

18:32

owner the new owner of course I said

18:35

Thank

18:36

you so he stayed there he really liked

18:39

us and he stayed for three years he made

18:40

two and a half times that money he got

18:42

but from then on we changed the game

18:45

when we acquire a company we set the

18:46

founder down say okay the lawyers will

18:49

do their thing you're going to sit in my

18:50

head of product and design a product

18:52

strategy we both agree

18:54

on yeah so we don't buy a company until

18:56

we have a joint agreed product strategy

18:58

with the founder now in Cisco Oracle

19:01

Salesforce they've all kind of had this

19:02

m&a Playbook that they claim is part of

19:06

their engine of success how

19:07

differentiated is it for you what do you

19:10

what's kind of the biggest contrast for

19:12

your playbook versus those Eng biggest

19:15

contrast for us is we like to buy

19:18

product which we can integrate and sell

19:20

to customers we have a go to market

19:21

engine we like to keep it the way it is

19:24

I think if I'm going to buy a company at

19:27

8 to 10 times Revenue I'm just

19:29

overpaying for customers and sales I

19:32

have all the customers already why would

19:34

I pay 8 to 10 times Revenue to buy a

19:37

customer I already have it on a

19:38

different product so I'd rather buy the

19:40

product use my go to market capabilities

19:43

go sell them to the customer base unless

19:45

I can take the two companies merge them

19:48

and I can make it worth 16 times if you

19:51

you you as an investor can buy both our

19:52

companies enjoy yourself why would I

19:54

have to pay a premium to buy it at 8

19:55

times Revenue so we're very clear we

19:57

don't want to buy customer bases we want

19:59

to buy products which we can integrate

20:01

and sell into our customer base let's

20:02

talk a little bit about the threats that

20:04

are out there in the modern world how

20:05

they're evolving with artificial

20:07

intelligence obviously can be used on

20:09

both sides of the um of this competition

20:11

to see who can protect information and

20:13

then who can steal it who are the actors

20:17

what's the motivation today and how are

20:19

they coordinating because it feels like

20:21

there is now this

20:22

new um uh Allegiance between American

20:27

hackers very young anonymous

20:29

working with to do the social

20:31

engineering working with some Brute

20:32

Force tools out of China Russia other

20:35

places um who who's orchestrating these

20:39

very large um you know hacks that

20:43

occurred at the casinos recently and

20:46

then we can get into how should our

20:49

government if at all be thinking about

20:52

stopping these and partnering with

20:54

corporate America um and to neutralize

20:57

these threats because some of them are

20:58

are involving the governments of these

21:00

countries yeah so I think look if you

21:02

trace the history of cyber hacking we

21:04

had these big hacks which used to take

21:06

30 or 50 days to figure out people were

21:08

doing them as a hobby you'd think of

21:11

your notion of a hacker was some kid

21:12

sitting in their parents' basement who

21:14

didn't get out of there on his little

21:16

you know PC trying to hack this and

21:17

trying to get all the data out of there

21:19

and then suddenly people discovered wait

21:21

I can get better than this right because

21:23

it was usually to prove it's a badge of

21:25

honor oh I hacked into this database or

21:26

I hacked in there I got in there you

21:28

guys aren't strong enough now as the

21:29

world got more connected what happens

21:31

was people says wait why am I wasting my

21:33

time hacking one user one company at a

21:35

time let me go after a piece of supply

21:37

chain if I hack The Exchange Server

21:39

everybody uses an exchange server is

21:41

fair game if I hack a agent or not an

21:44

antivirus I can get everybody's computer

21:46

if I hack you know a large email

21:48

provider I can have access to every

21:49

dissident email which is when nation

21:51

states got involved nation state said

21:53

wait a minute if I got want data why

21:55

bother hacking one person let me go hack

21:58

the back end and get in let me Gmail yes

22:01

more effective so when that began to

22:04

happen began to happen nation states

22:06

started getting Wasing that's

22:06

interesting if I can if I can do that I

22:09

can destabilize Nations I can get data

22:11

about other people that I want so that

22:13

became a bit of a nation state activity

22:15

now cyber security offenses is way

22:17

easier than defense the defense you got

22:20

to right 100% of the time offens is

22:21

going to find one door so so put that

22:25

aside then what happen on top of that is

22:27

that nation state started cultivating

22:29

these entrepreneurs and the hacking

22:31

World saying listen that's how you keep

22:33

your skills up to date if you go after

22:34

stuff we'll look the other way while

22:36

we're going and doing it because if we

22:38

need you we' have found a way and then

22:41

we discovered this notion wait there's

22:43

tremendous economic value now in hacking

22:45

so we can ran somewhere people when to

22:48

says you and there's like a magic number

22:50

they ask for $30 million or less because

22:51

that's director's liability

22:54

insurance wait sorry sorry sorry when

22:55

when you get when you get hacked for

22:57

ransom 30 million is what is what

22:59

companies can give you where it's

23:00

covered by Insurance oh it's covered by

23:02

Insurance purely working backwards from

23:04

that

23:06

policy huh so there's about $2 billion

23:09

that's been paid in the last 12 months

23:10

on ransomware wow wow that if you think

23:13

here's here's the anatomy of a hack

23:15

right somebody says I found a solar wind

23:17

server it's hackable so they some set of

23:19

guys go quickly and plant themselves at

23:21

1,800 solar wind servers which are

23:23

exposed to the internet then there's a

23:25

separate industry sub Subs segment they

23:27

sell it to saying listen I'm only in the

23:29

seating business you can go run Ransom

23:31

as a Ser ransomware as a service

23:33

negotiations with customers wow that's

23:36

their go- to Market yes say they go to

23:37

market amplification to system

23:39

integration yes yeah and then there's a

23:41

third set of people who are payment

23:42

clearing people say I'll collect the

23:43

money I I know how to process $30 milon

23:45

bit oh my go so sophisticated this is so

23:48

sophisticated and where are they

23:49

geographically like where is it all over

23:51

everywhere everywhere everywhere where

23:52

extradition treaties are

23:54

light and uh Are there specific foreign

23:57

Nationals that it mooved to

23:58

jurisdictions to do this is this

24:01

like there's there's a lot of people in

24:04

the world out there who do this and

24:05

they're hard to find and remember think

24:07

about the

24:08

enforcement like where are you going to

24:10

go go to your local police station

24:11

you're freaking me

24:13

out somebody takes a million doll away

24:15

from your bank account who you going to

24:16

local police guy says actually sir this

24:18

looks like somebody in Greece yeah do

24:21

you know our our our like panic attack

24:23

yeah let me let me shift the

24:25

conversation I want to talk about AI for

24:27

a second cuz you mentioned it as well

24:29

um but I want to first ask it to you

24:31

more as just a smart Observer of the

24:33

market you're in the market you've

24:34

invested in a bunch of companies as well

24:36

um what's the state of

24:39

AI take it however you want whever yes I

24:41

mean look what's interesting is I think

24:44

a lot of people are chasing llms and I

24:46

think there's a very well established

24:49

expectation out there these llms will

24:50

get smarter and smarter inflence will

24:52

come latency will go down uh cost to

24:56

deploy cost to train will all come down

24:58

so the good news is we've seem to have

25:00

established a nicely competitive space

25:02

out there between all these people that

25:05

you can expect some sort of economic

25:07

rationality to Trail and a lot of people

25:09

are sort of investing a lot of dollars

25:11

to get it there and thanks to Mark

25:12

Zuckerberg throwing out open source

25:14

models he keeps them honest and fair

25:16

everywhere around there so we'll all get

25:17

access to to these models but for the

25:20

most part as you get into the

25:21

application of these models I think the

25:23

world changes in consumer Enterprise in

25:26

consumer you got to figure out how these

25:27

models are going to translate into

25:29

consumer services and make them better

25:31

and you can see that the question is do

25:33

we get a whole new Google that's formed

25:35

or a whole new Facebook that's created

25:38

or do the existing players move fast

25:40

enough to embody sort of to to embed AI

25:43

in there and our hooks those Services

25:45

have to us are so strong that we don't

25:47

shift yeah our usage yeah so let's spark

25:50

that for a second we'll go go back there

25:51

in a minute on the Enterprise side it's

25:54

not useful unless you can train on my

25:56

data and you'll disc 90% of companies

25:59

has bad

26:00

data 90% of companies like how do you

26:03

solve this from I don't know I don't

26:04

know how I fix the last firewall that

26:06

broke down if I don't have that data and

26:08

if I don't have 10 good instances how do

26:10

I make it work in the 11th instance so

26:13

we're all busy refactoring our data

26:15

figuring out how to collect good data on

26:16

the Enterprise side which is going to

26:18

happen it's all the easy stuff that

26:20

Sebastian will tell clar I've got it

26:21

figured out I'm going to answer

26:22

questions those are easy questions how

26:23

much balance do I owe you when do I owe

26:25

you can I pay you tomorrow no you have

26:26

to pay me today that even in iBot can

26:28

answer that question right but it's very

26:30

hard to say my firewall broke down I

26:31

don't know what happened how do I fix it

26:34

CU I need a lot of data so I think on

26:35

Enterprise side a lot of companies have

26:37

to do a lot of work to get their data

26:38

sorted and that's in process what we've

26:40

done is we stimulated all of us to go

26:42

out and get that figured out on the

26:44

consumer side it's going to be very

26:45

interesting I think we can all imagine a

26:47

future which says hey my favorite phone

26:50

or favorite Hardware device or favorite

26:51

interface go book me a ticket to Geneva

26:55

which I'm going after this and book me a

26:58

a restaurant and a hotel room now you

27:01

just in your brain said wait wait wait

27:03

wait I just did booking.com I did open

27:05

table and I did

27:07

hotels.com now we're going to see this

27:10

happen who's going to control the user

27:12

interface and whose agent is going to

27:13

talk to who right try telling any of the

27:17

existing app guys that listen suppressor

27:20

UI I'm just going to send you an API

27:21

call send it back to me I'll control the

27:23

data about the consumer yeah let's see

27:25

how far that lasts I mean that's yeah

27:28

might you're just handing over your

27:29

business to them yeah well then what's

27:31

going to happen one or two things happen

27:32

that always happens right these people

27:35

become the Legacy players and you'll

27:37

have new companies that are formed which

27:38

are agent based only it's like you know

27:41

yeah half your fortune is better than

27:43

none yeah so if I start a company

27:45

tomorrow I would say listen I only have

27:46

an agent that does Airline bookings just

27:48

pay me 20% I'm good I don't need a

27:51

brand what happens then so I think

27:54

there's going to be I think there's

27:55

going to be much more upheaval in the

27:56

consumer space than anyone of us realiz

27:59

this I think 5 million apps will be

28:00

redesigned in the next 10 years they'll

28:03

all become agents right the ones that

28:05

want to survive will do that first but

28:08

it's very hard yeah your margins my

28:10

opportunity I guess is the way we say it

28:12

in the industry yes yes but it's very

28:14

hard can you try going to any of these

28:16

large branded apps that sit on

28:17

everybody's phone and say listen shut it

28:20

off yeah become a service provider of

28:22

data they would they would just talk to

28:24

Siri just talk to whatever whatever it

28:26

is yeah and we'll get it done for you

28:28

um Ai and attacks and sophistication of

28:32

the attacks that

28:33

occur how how often does human factors

28:36

fishing tricking people come into play

28:40

these days and and how much of that can

28:42

is going to be exacerbated by AI deep

28:45

fakes Etc oh the attacks are most simple

28:49

most simple explain you know uh we had a

28:52

whole B Des company uh and they do this

28:58

is a thing they said listen we're going

28:59

to penetrate your defenses it's not not

29:02

possible it's just impossible we're

29:04

going to figure it out the guy goes in

29:06

the morning 8:00 at the parking lot

29:08

drops a bunch of USB T sticks with

29:10

little tape on it taks my home videos oh

29:13

my god wow he drops about 25 of them six

29:17

of them log in with the USB stick in the

29:19

computer in the office they're in oh my

29:21

God [ __ ] oh my God so great oh my so I

29:26

don't know if you need to go like get a

29:28

battery RAM and break your door do this

29:30

is It's human behavior human behavior

29:33

it's like and they possibly said

29:34

something more colorful than my home

29:35

videos on that but I'm just going to

29:37

keep it PG here right so you can decide

29:40

at what point in time your curiosity

29:42

with a

29:44

z that got 100% yeah so it's like these

29:47

are not heart attacks like you know

29:50

there's we had a we sent an email out

29:52

there we saying National Pet Day please

29:55

take a picture of your fluffy pet at

29:56

home and upload it to with his website

29:58

and the person who does it will give

30:00

$10,000 to the SPCA oh my God you seen

30:03

the beautiful fuzzy pictures uploaded to

30:06

this hacking site where we had all your

30:08

details all the IP addresses everything

30:11

yes everything no no you had to actually

30:12

add to your username oh godword and

30:14

there's things like is your pet so

30:16

wonderful that he used their name as a

30:18

password yeah let's what's your pet's

30:21

name love it let's uh love it let's F so

30:25

great this is not hard you don't need

30:27

like you know use cyber security sensors

30:29

to block this stuff uh okay wait flip it

30:31

around for a second there's something

30:32

going on I don't know if you read you

30:33

probably did uh there's a there's a an

30:36

explosion of deep fake porn in South

30:40

Korea going on right now that's not my

30:42

area of specialization

30:45

no you guys you guys might know more

30:47

about that heard from a friend I don't

30:49

have time for that kind of stuff no no I

30:51

met more he read on Twitter and jam

30:53

search for and there wasn't any no but

30:55

so there's all this fake content that's

30:56

going to emerge there's going to be all

30:58

is it fake somebody's fake is somebody's

31:00

reality yeah I know but my point is more

31:02

different how do you if you're asked by

31:04

a customer tell me if that's real or not

31:06

how do you figure out tomorrow if

31:07

something is real well look there's a

31:09

huge conversation going on that there

31:12

needs to be some form of Regulation that

31:14

insist that water marking needs to

31:15

happen if you generate a video using any

31:18

AI tool it has to say created by AI if

31:21

it doesn't it's very hard to tell the

31:23

difference yeah and as I was saying to

31:25

somebody else the other day it's like

31:26

most likely if it seems to perfect it

31:28

was probably created by how is that

31:30

different let me just ask philosophical

31:31

how is that different than airbrushing

31:33

in Photoshop than making the person look

31:35

completely different we we don't have

31:37

any of those disclosures today I always

31:39

feel like there's a spectrum that I

31:41

guess scale would be the issue right and

31:43

Fidelity I don't know sorry scale and

31:45

Fidelity like you know the number of

31:47

people who can do what you're saying is

31:49

.1% of the population or 1% now it's 100

31:52

I think if if it's with the intent to

31:54

deceive I see ah yeah anyway and then

31:57

what about on the other side in terms of

31:59

Defense have you started to make AI you

32:02

know uh Shields that yes yes so look the

32:06

two biggest risks today in AI are is

32:09

that I think about 20 to 30% of most

32:11

companies have employees the younger

32:12

side who are using AI apps to try and

32:16

get their job done faster and easier

32:17

write me a marketing blog try and figure

32:19

something out you know write me a script

32:21

for this or take this data analyze it

32:23

for me the risk there is that you're

32:24

sending proprietary data up into a model

32:27

oh yeah for company you know here's a

32:29

here's a napkin drawing of a chip design

32:31

I just made for inferencing turn this

32:33

into real CAD drawing for me they could

32:35

do it but except that that llm was

32:38

brought down from hugging face and it's

32:39

going back to North Korea yep so there's

32:42

that risk that your employees are being

32:44

targeted with AI apps in your company

32:45

who are uploading proprietary data in a

32:47

happy way very nicely for you same guy

32:50

who picked up the USB stick so there you

32:54

have we have a product that watches all

32:55

these apps and makes sure that what

32:56

you're using what you're uploading is is

32:57

not being sent to dangerous apps or if

33:00

you don't want your employees to send it

33:01

will block you the other one which is

33:03

kind of interesting is that I think

33:05

almost every company is experimenting

33:07

with deploying llms internally because

33:09

they all want their favorite proprietary

33:11

chat interface and there you need to be

33:15

careful because you can what you used to

33:17

do with SQL injection you can do with

33:19

prompt injection you can bombard models

33:21

you can bias them you can do a whole

33:22

bunch of stuff so we have you know what

33:24

we call an a firewall that will protect

33:26

you I want to be sensitive time I know

33:28

you have to fly to Geneva thank you very

33:29

much for coming ladies and gentlemen the

33:31

C thank you for

33:34

[Applause]

Interactive Summary

This video features a conversation with Nikesh Arora, CEO of Palo Alto Networks and former Google executive. They discuss his leadership philosophy, the importance of focusing on great products over financial metrics, his time at SoftBank, and the evolution of the cybersecurity industry. Arora highlights the challenges of operating in the AI era, specifically how companies must manage internal data security while defending against increasingly sophisticated cyber threats, such as AI-driven social engineering and ransomware.

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