Most Valuable Skill of 2026: Managing AI Agents
1137 segments
I don't think it's crazy to say that the
people who know how to run teams of AI
agents are going to be able to
outperform everyone else in this AI age
we're in. So, how do you actually run
teams of AI agents? What does this mean?
What's the stepbystep way to actually do
this? And what are the tools you need to
know like Devon AI to actually go and do
this? Well, on today's episode, I
brought on Ryan Carson, and he clearly
explains all of this for you. even gives
you a tour of his insane setup for how
he manages uh his AI agent. So, by the
end of this episode, you're going to
understand what cloud agents are, how
you can set up automations, how you can
create a software factory that creates
software 24/7, and you're going to be
able to understand it just really
clearly because he does such a good job
at explaining all this. So, enjoy the
episode. I'll see you at the end, and
have a creative [music] day.
Ryan Carson back on the pod by the end
of this episode. Ryan, what are people
going to get out of this?
>> So, you're going to do be able to do
three things really well. You're going
to be able to run cloud agents. You're
going to be able to do automations. Uh,
and you're going to be able to ship
faster. So whether you're a founder, a
soloreneur, a stay a stay-at-home
parent, you're just going to become an
agent pro by the time we're done.
>> Okay? Cuz I think a lot of people
listening to this might have they've
played with agents, cloud agents. Um,
but you're going to help them just get
the confidence basically to be world
class. You know, I think that's what I'm
trying to that's what I've been thinking
a lot about. It's like okay there's you
know a bunch of people who have played
with agents but how do we become
worldclass agent operators?
>> Yeah essentially you are a manager of
agents now. So what no matter what you
used to do, whether it was a people
manager, an IC, you are going to become
a manager of agents now and you need to
be the best in the world. And it doesn't
matter whether you're a VC, a founder,
uh an IC, a mom, a dad, like a college
student, you should manage agents and be
the best at it. And we're going to show
you some tips for that.
>> Okay. So where do we start?
>> Okay, so let me give some context,
right? So people understand where is
this coming from. So, I've been a
founder CEO for like 25 years. Um, uh,
I'm working on my fourth company now.
Um, at my, uh, last company, Treehouse,
which was acquired, we had, you know, I
think up to like 110 full-time
employees, taught a million people how
to code, you know, so I've done the
whole build organization thing and
manage organization thing. Um, and you
learn a lot about managing people on
that. Um, and now this startup which I'm
running it, I am one employee right now.
Um, so we've raised a seed round. We're
scaling really fast. Our revenue
probably is going to 4x this month. Um,
and I'm probably going to be hiring my
first employees. Um, we are essentially
an AI divorce agent for divorce firms.
So, uh, we we we do the the dirty topic
that no one seems to want to want to
tackle, which is family law. So, I've
learned a lot about how to scale me,
right? Um, and so I'm going to help
folks understand how do you manage a lot
of agents well? Um, how do you check the
work? How do you automate things? How do
you work from your phone? Um, you know,
I do almost 50% probably more of my work
from my phone. Um, and uh, it's pretty
wild. So, that's where we're going to
take you. And and and I will say as
well, like this is going to change every
3 to 6 months. Um, so, uh, we're going
to share a lot with you. Get your hands
dirty. Try it. Um, and, uh, the best way
by to learn is to do. Cool. Yeah, I'm
actually I'm particularly interested in
the phone stuff because I actually do
zero% of my stuff on the phone.
>> What? Yeah. Okay, let's [laughter] talk.
>> So, uh let me start by just showing you
well when I'm at my desk, what is the
world like? Right. So, right now I'm in
my home office. Um I I I I work from
Connecticut. Um and I do all my desk
work here and I've got this big 52-in
Dell monitor. Um, I used to have like a
couple monitors and I was like, screw
it. I just want a huge monitor. So, uh,
let me share my screen and, uh, all
right. So, what I do is I set up eight
screens on my monitor and, uh, I also,
uh, enjoy food, uh, and snacks as as I
code. Um, but the key is to have eight
things up at once because I have to
multitask a lot of agents at once. Um, I
also use a paper system to keep track of
some of my to-dos, which is a little bit
weird. I use the UG Monk system, which
is kind of fun. And I've got a killer
Razor mouse. Um, I was getting a lot of
wrist pain, actually. Um, so I decided
to go uh vertical mouse on that. Um, I
also uh have a button uh which actually
is connected to Whisper Flow. So, I
almost uh use Whisper Flow for all of uh
all of my stuff. So, I've got Slack in
the top left. That's where I get
notifications and things about what my
agents are doing or what is happening.
Um that that's the primary thing I use
Slack for. Uh and then what I do is I
lay out uh various other screens. So
I've got a one password always set up.
It's very important to keep your keys uh
safe, secure, and separated from the
agent. Right? So I've got all my prod
write keys in one password. I do not
give my agents uh prod keys. Um, so
production writing is dangerous, right?
And your agents will do something bad.
Um, and so you need to set up a system
where they uh ask you for the key when
they need to write to prod and then you
go into one password, you copy and paste
it into the session and you're both very
clear about what you're doing. So uh
that's one tip. Um, keep your keys
secure. And then I use Devon. So uh
Devon is is created by Cognition. I
think it's one of the best software
factories in the industry. It's not
cheap um but it's good. Um the things
I'm going to talk about today are are
not Devon specific. Uh but they do work
very well in Devon. And one of the keys
is cloud agents. Um then I usually have
two screens set up where I'm testing um
my app. It's just a lot of testing. And
then of course I've got X in the top
left and top right. And then on the
right I've got codeex um which we'll
talk a little bit more how I do most my
work in in cloud in Devon. Uh, and a lot
of that work, like we talked about, 50%
is probably on my phone. Um, and then
whenever I do desktop or whenever I'm
doing, uh, things locally, I'll do it in
codecs. Uh, usually that's in the bottom
right. So, that's kind of my when I'm at
my desk, uh, my setup, um, and what I do
when I'm here. But the truth is I do a
lot of work, you know, from this my
iPhone. This is my beautiful wife. Um,
uh, it's just I get a lot of stuff done.
You know, I I'll be in the shower and
I'm thinking, okay, I need to check on
that PR or maybe I want to land that PR,
right? You know, grab it, talk to Devon,
which is just done in a browser on my on
my mobile and I get a lot of stuff done
that way. So, that's my setup.
So I I keep hearing this that Devon is
is almost you know it's the most
powerful coding agent and you know can
you just for folks who haven't heard of
Devon or or who haven't played with it
like why is that what is going on? So,
um, so about 2 years ago, maybe two and
a half years ago, Devon came out and
they pitched it as this idea of like
it's a software engineer, right? And
honestly, it didn't work very well,
right? The the models were just not good
enough. And no matter how good the
harness was, the models just weren't
there. Um, and then fast forward to, you
know, 2026, um, the models are
definitely good enough. And when you
have a good harness that is cloud-based,
um, it's really good. So, think of it as
you've got your choices, right? So, if
you're using agents to build things,
you're probably using codecs, you know,
from OpenAI or using Cloud Code from
Anthropic or you're using one of the
indie, I call them the the indie uh,
agent harnesses. You've got AMP, you've
got Cursor, which is not independent
anymore, but sort of own owned by Elon.
Um, and then you've got cognition which
makes Devon. You've got factory uh as
another one as well. So you've got these
choices, right? And so I thought, okay,
I want to scale myself horizontally.
Like I want to be able to run as many
agents as I possibly can and I don't
want to be working on my laptop and
trying to figure out
which code is colliding, you know, which
work tree am I on? all a lot of
technical stuff that really
[clears throat] it's it keeps you from
shipping. Um, and you know, I know
there's a lot of different folks that
listen to the show. You might have
soloreneurs who are are are newer to
coding. They don't have computer science
degrees. They're not super technical,
but they're building things. Then you
may have, you know, software engineers
who are multiplying themselves 10 to
100x. They they they have deep
understanding of software and
architecture. And then you have founders
who are coding but are abstracting
themselves. and you have VCs who are
coding, you know. Um, but, uh,
everybody's going to learn a couple
skills. Um, and what's interesting is
I'll sort of, uh, zoom out for a second.
I think we all thought that engineering
and being technical was going away, but
actually what's happening is the more
you become a better agent manager, um,
actually the more technical you become.
uh and I I think it a good analogy is
that you are basically an engineering
manager right and so to be a good
manager of many agents you do need to
become technical right there's this
reality of you have to understand what
Postgres is you have to understand a
production environment versus a dev
environment you have to understand
migrations like but the truth is you'll
learn all that by using agents right and
so I am way more technical than I have
ever been in my whole life. Um, and so I
think the idea is become more and more
technical. Therefore, okay, so let's
back up. Why Devon? What is it? It's a
really good agent. They have uh their
cloud environment really nailed down. So
that's the first takeaway I want to talk
about today is cloud. Okay. Um, how can
you run more agents, get more done? Uh,
and the answer is you work in the cloud,
not on your local machine. Now,
for the folks that aren't super
technical, I'll sort of explain what
does that mean. So, when you're writing
code or you're building things, you are
editing code, right? That code has to be
edited and then hosted somewhere, right?
Uh and and usually what we used to do is
we used to all work on our Macs and
that's called local development. And you
have to set up your whole local
development environment. You have to
have your database, you have to have
your authentication, you have to have
everything local, you have to have your
dev server set up. Um, and then what
happens if you want to do two things at
once? You have to either use get work
trees, which is pretty technical and
hard to understand, or you have to
literally make another copy of your code
in another directory. And then, so then
to work on two things at once, you have
to have two copies of your code, which
is hard. And then what about three or
four? What if you want to do five or 10
things? It just doesn't work. So what
Devon does and and I think a lot of good
uh independent agent harnesses like
cursor is doing this now um I think
codeex is starting to do this okay is
they create what's called a VM or a
virtual machine in the cloud and it's
it's basically a little server and it is
your development environment and you
click a button and it spins up and all
of a sudden you can code in there and
the beautiful thing is if you can you
can create infinite numbers of these
things. So I often have, you know, at
least five uh uh cloud agents working at
once, often 10. And there's no risk that
the code is going to collide. So what it
does is it takes away all of the mental
overhead of trying to coordinate these
things. Like I want to work in this part
of the code, but what if it overlaps
this part of the code or what if, you
know, I want to do that? Have I
synchronized and pulled the latest? like
I don't know. And when I work in the
cloud, I literally just open up my
browser and I click new session and a
new and a new VM spins up and I never
ever have to think about it. So I think
if you are working locally, I honestly
think you are a caveman. Like I I think
you're you are holding yourself back and
you are shipping 10x less than you could
be. And it is not smart. No matter if
you think the cool people work locally
and that all the smart ends, it's not
true anymore. You work in the cloud.
>> Yeah. I mean, there are a lot of people
like on X who are sort of like local
maxis who look at people
who spin up virtual machines and cloud
agents as sort of like amateur-ish. What
do you say to people like that?
>> They they are not they are not doing
real work.
>> [laughter]
>> Um, here's the deal, right? So, as soon
as we hit PMF with Untangle and we and
we started acquiring real customers and
having to ship real fixes, real
features, like I had to
probably 50x my output, right? Um, and
you just can't do it if you're working
locally. So, I think it's it's nice to
work locally and sometimes you have to
if you're doing heavy front-end stuff.
So, say say you're shipping a brand new
feature with a lot of UI, like a lot of
new UI, right? Then yes, of course,
you're probably going to spin up a local
agent and you're going to do some light
front end, you know, probably
wireframing. Um, but as quickly as you
can, you want to move that into the
cloud and then let a cloud agent take
over. Um, so I think this is happening
to a lot of people. I think a lot of the
traditional
knowledge of how to work is is is out of
date. Um that's where we're at.
>> Okay. So if you do start using cloud
agents and you do 50x output, you know,
in some ways that is a little stressful
because you have so much stuff going on,
right? And now all of a sudden you have
to manage more. So how do you how do you
structure a system so you don't go
absolutely crazy?
>> So it's interesting I think first of all
you have to shift your expectation of
what your work is and what your work is
now is making high stakes decisions
almost all day. So in the past like we
all had the luxury of making probably
you know at most maybe two to three
highstakes decisions per day right you'd
have an important meeting with your key
team or with a customer and you'd make a
couple important decisions and you would
communicate those decisions and then
they would get done over you know two
weeks. Um, you know, I think you have to
sort of mentally pace yourself to say
probably by lunch you're going to have
made, you know, 10 to 20 high stakes
decisions.
Um, and so you have to learn how to do
that. So, which is your question, how do
you do that? Um, and I think there's a
couple simple things, right? Um, so when
I'm working with my agents, I actually
have to organize my threads by and I pin
the ones that are the most important
work we're getting done today, right?
Cuz there's a lot of quick buck bug
fixes or, you know, small things you're
shipping and you kind of learn to
separate two into two buckets buckets.
What are the big big important things
I'm getting done today?
Pin those. And and then the other things
just let them rip and get back to them
when you can. Um, and then set yourself
this kind of uh almost timer, right,
where you're like, "Okay, I'm going to
go crazy if I just click through my
threads like this all day." You just get
completely wiped out, right? And so,
it's almost this discipline of saying,
"I'm actually, you know, that the
phrasing smooth is uh slow is smooth and
and smooth is fast."
>> Yeah. I I think there's a little bit of
of that where you realize I can only
check on my agents and make highstake
decisions probably every 25 minutes.
Um and so what you might do is settle
into this cadence where you check on
your high stakes threads like every 25
minutes just so you can like literally
mentally rest. Um uh and then the other
side is that is just understand that
this is the world we live in and it is
kind of exhausting. Um uh and and that
is kind of where we're at. And in in
order to survive in this new world,
you're you're going to work a lot more,
not a lot less. And on that note, I'll
share my screen because there is
essentially
uh a world we live in now where you're
going to ship probably,
you know, so this is
my PRs, right? And we're looking, these
are days, right? And you can see, you
know, the average here is is sort of
this 22 to 25 PRs a day, right? And and
sometimes, you know, 40 a day. Um most
of these are being, you know, merged,
right? A couple are being closed. And
what's funny is what happened this day.
Um I went uh hiking with my son.
>> Which day is that? I can't see your
cursor.
>> Oh, it's uh the was the 18th.
>> 18th. Um, and so we went to climb Mount
Washington and I literally couldn't
access my my phone. Um, but notice
immediately the morning of, right? You
know, while he was sleeping, I I shipped
what is that, you know, eight PRs.
[laughter]
Um, so this is kind of, you know, the
world we live in now. Um,
and we could talk about that. Um, but
let's zoom out to the the lessons here.
You've got to go cloud, right? You have
to understand in order to compete in
this new world, you're going to be
working half the time from your phone.
And it is tiring. Um but but but it's
like going to the gym. Okay, I have this
new muscle like I never had to exercise
before and it turns out this weird back
muscle. It turns out like that's the
most important muscle in the world.
[laughter]
And if you don't do it, you're not going
to win. So the way to do that is then
set some sort of cadence for yourself.
Pin your most important threads. Write
it down. So, this, you know, what I'm
going to sort of flash up on the screen
here is my written to-do list. Um, every
day, you know, I use this hilarious
analog system to like to remind myself
what are the most important things we're
going to ship today because there's
going to be 10 probably PRs that we ship
that are fire, you know, putting out
fires. Um, and and you can get
distracted and exhausted. So, so cloud
and then exercise this new weird back
muscle which is making high stakes
decisions all day. Um,
>> including on your phone, right? What
you're basically saying is like
>> you're going to because of the velocity
of
uh
of you know do knowledge work and you're
you're just you'll have [sighs]
>> stuff going on and you will need to be
there to say yes. know actually this,
you know, giving feedback in real time
and
>> you know why your point is why wait
until you're in front of your Mac to
give feedback.
um
>> it makes no sense
>> if you're trying to hit product market
fit and if you're trying to 4x revenue
in you know in a month or whatever it is
um you know why
>> got to be available
>> got to be available
>> it and you know I think it just it's
easy to think of these things as humans
right like you have a team now that is
infinitely scalable they're going to do
work very fast and they're going to be
blocked by you making important
decisions right um and you can't
delegate the decisions Yet I think we're
still very much even if you use Fable
like this is a trick is is use a Fable
thread as kind of the manager and then
ask it to spin up children and I do this
a lot. So, you know, I'll spin up a
Fable thread and I'll say, "Okay, um,
you know, we want to accomplish these
five things. You know, spin up five, you
know, child Devon sessions. Don't use
Fable. I use Fusion for that, which is a
cheaper model or it it's cool. It's like
their their new model where they've got
um Fable is kind of the parent and
they've got a sidekick.
Point is, you're not going to it's not
viable to run Fable or any super premium
model all the time, but have a a sort of
a parent, you know, very intelligent
model run children. You can do these
things, but in the end, you're going to
have to pay attention. Um, and it's just
like if you ran a big team and you were
out to lunch on your boat all the time,
you got to get in the office, and the
office is your phone. Um, and so get it
done. And so, Greg, this is my homework
for you. Next time we talk, I want you
to be doing more than 50% of your work
on your phone.
>> Yeah. I mean, that's why that's why
you're here, right? Like, you're a lot
of people ask me like, "How do you
choose guests?" And and why do you
explore topics, certain topics over
other topics? And it's it's really it's
for everyone. Like, I love arming people
with the information, the tactics, the
systems, but I'm also everyone. Like,
I'm a part of that, right? Like a part
of that is like I know that you're
you're doing this and I want to
understand why you're doing it. And I
also want to understand like you know
one of the takeaways I have is your
system for dealing with tasks is not is
not too dissimilar to a a very organized
person pre- AI right
>> like the idea of like pinning you know
your most important things like it's on
one hand it's pretty obvious but on the
other hand if no one tells you like
>> hey you know the way to to do this so
you stay sane is via that system you're
you it's overwhelming. Right.
>> Yeah, it is funny. It's like back to the
basics, right? It's just in an agent
age. Um, and it turns out like being a
very very good engineering manager is is
probably one of the most valuable skills
you can you can teach yourself. And you
know, I'm uh have the honor of sort of
mentoring uh my nephew right now and and
he's coming to me and asking me how do I
win? You know, he's just come out of
college soon. How do I win in this new
world? Right? And you know, I'm
basically teaching him what we're
talking about in the show. It's like,
okay, your job is going to be managing
as many agents as you possibly can. Get
good at that, right? Which means, you
know, you need to start to adopt these
these these behaviors, right? Work in
the cloud, prioritize what you're doing,
learn how to make high stakes decisions
quickly, get technical. Um, you know, it
it is a farce that engineering is going
away. Like if anybody tells you
engineers are going away or becoming
less technical, they're just not doing
the work, right?
>> Um and it's like being a carpenter. Like
say you had robot carpenters around. If
you were a real carpenter, you'd be a
much better manager of those robot
carpenters because you understand how to
make the cut. You know where to put the
nail. Um and so and so it's important.
So, to back up and if you're listening
to the show, like the thing I want you
to walk away is is cloud agents. Get
your reps in, figure out how that works.
Try it a couple times. Um, do it from
your phone and get comfortable, you
know, looking at your small phone
interface and and learning how to work
that way. Um, so I think that's that's
thing one. Uh, it's very important. The
second thing I want to dive into is
automations.
Okay, so say you're working in the
cloud. Well done. Um, you know, you're
starting to separate yourself from the
crowd. The second thing is automations.
Um,
you need to sort of think about things
that you would have normally had a
meeting with, uh, you know, once a week
with your team, uh, where you check on
something or daily you check on
something and build an automation. What
does that mean? Um,
so the first thing to do is go back to
your agent, start a session, and say,
"Okay, I want you to automate this task
every x amount of days." And so, one of
them that I do, it's really simple, is
that I want to automate the test of
signing up for Untangle, um, creating a
case, onboarding a client, having that
client go through discovery, you know,
basically our user experience. But I
want that to be automated in a browser.
Like this is not rocket science. This is
basic user testing, right? Um but it
turns out that good agents can do this.
And so the big unlock is uh set up your
agents so that they can make themselves
better um uh instead of you trying to
build these systems. Um and so I set
that up and then in Devon it's really
cool. It's called a playbook. But the
idea is it's it it's it's sort of like
here's how to do this thing. It's
different than a skill. It's more of a
list of things to do, how to do them
correctly. Um, and I have a uh it's
called endtoend
uh signup test and that runs three times
a week. Um, because it is expensive.
It's it's probably 60 bucks in tokens.
Um, because it's doing a lot of it's
doing a lot of browser testing. Um, and
uh, I think that's sort of a side point
I want to explain here is it's it's now
vital that your agent can can properly
brow browser test. Um, and it really
should work out of the box, right? This
is part of the reason I used Devon is
because they've been using cloud agents
that can do browser testing for 2 years
now. It's so good. It records a video.
It annotates the video. it it then looks
at its own video and it fixes bugs that
it sees, right? So you have this agentic
loop that is specifically around browser
testing that then is automated three
times a week, right? And then what what
what do you do with that? And then you
need to trigger a triage based off of
that. So say that it's like, oh wow,
during this the the third test failed in
this automation, I'm going to spin up a
Devon session or an agent session to
then fix it. Um, and then you have to
figure out where do you know that that
failed? How do you know? Did the agent
just kind of f, you know, silently fail
and then fix itself? What about the PR
that was created? So you have to start
thinking about how do you see these
things when they happen, right? as the
manager of all these agents, how do you
know uh what's failing, what's not? And
and that's again where you should talk
to your agent and say, "Okay, we've got
this end to end test. You know, I
understand it runs Monday, Wednesday,
Friday. Um I understand it, you know, it
it triggers a child triage session if
anything goes wrong. How do I know about
it?" And it and then your agent might
say, "Well, you know, why don't I post
in Slack?" You know, and and you can
say, "Well, okay, how are you going to
do that?" Well, we need to connect the
MCP. you know, how am I going to know to
look in that channel? There's just all
this machinery that you need to to to
automate and figure out and and work
through um to build that system um of
automation so that you are doing less of
the work.
>> So this specific automation is this more
of a like bug testing QA automation or
is it more of a um
you know UX QA perspective? Th this one
is more about um uh finding bugs that
have been introduced to prod that
somehow uh we missed in our in our user
tests um
>> in our automated test suite.
>> So that one in particular is like hey we
just can't have signups go down and not
know about it. Um, but you know,
sometimes your your automated test suite
just it it doesn't catch everything. Um,
but a good oldfashioned clicking through
the site in a browser catches that.
>> Um, it is not really about the UX. Um, I
think that there's there's no one thing
I will say is there's no substitute and
we probably won't have a substitute for
a while of you using your own app. there
just isn't a good substitute right now.
So, right now, every every so often, I
literally go through our entire app
myself. Um, and then I obviously quickly
spin up, you know, sessions to fix bugs
I find. But, um, we're we're just so far
from agents still. you the the smartest
models in the world still lack this
sense of obvious
you know uh intelligence where you're
like why did you think that was okay?
Well, yeah. I think the bigger question
is, you know, if if there's a division
of labor between human beings and
agents, what are the tasks that you as
the human being are going to be doing?
What are the sets of tasks? And what are
the sets of tasks that the agents are
going to be doing that you're okay with
them doing and keeping you in the loop?
So, my question for you around
automations is beyond beyond QA, what
are some other automations that you know
a founder could be implementing? So um
let me pull up my list for you. So the
kind of automations that I have are uh
clearly uh uh QA bug fixine. Um the
other is what I call my production
watchdog. Um so we've got a lot of real
law firms using Untangle. got a lot of
real clients, you know, going through
discovery and we've got just a huge
amount of activity and and honestly I
can't keep track of it uh you know
mentally by just looking through logs.
And so what I do is every day at 9:00
a.m. I have what's called a production
watchdog automation which what it does
is it goes through all of the events in
the database um that happened for our
paid customers and it summarizes that in
uh a JSON file and then that JSON file
is in our admin and then I I you know
know every morning I go in and I click
on uh the production watchdog and I read
through the summary of what the
customers did um and it's so valuable.
Um, so it's sort of like you can
imagine, you know, your chief of staff
showing up and saying, you know, all
right, Greg, here's the important stuff
that happened yesterday for our
customers, right? Um, and I'm going to
roll it up and explain, you know, the
things that went well and a couple bugs
that we saw. Um, so that's an
automation. Um, essentially what
happened yesterday that was important.
Um, so that one
>> that's a big one.
>> Yeah,
>> that's honestly a big one. like it's
it's like one of those ones that sounds
small but is a big one because you're
going you think you know what's going on
but you don't really
>> you don't I mean and it's it's so
shocking to me like yeah the amount of
times I'm like oh uh and this is the
other trick man so use a production
watchdog automation pick your most
important customers and then make sure
that in that report it's like the
customer did X here's a link to view
that right and so I actually have a
production instance where you click it
and you actually see what the customer
was doing and then I'll be like whoa
that's weird like and we have this
amazing ability that you know over you
know uh you know millions of years of
evolution in very quickly picking up
things that are off. [laughter]
And so there's a couple times I'm like,
"That's weird." And I click into it and
it turns out, oh, the user experience um
that the agent built on that wasn't was
wasn't quite what I thought it was. Um
and so yeah, production watchdog
automation that links out to real UI um
is just man, it's a game changer. So
that's a big automation. Um this is a
really important a self-improvement
loop.
How does this work? Okay, everyone's
talking about self-improvement, right?
>> Um, so in Untangle, we have an agent
called Grace, and she is essentially a
parallegal. Um, and she has a lot of
chats with both uh our customers who are
attorneys, our customers who are
parallegals, and our customers and their
customers who are clients that are
getting divorced. Um, so how do I
actually grade those chats and then
improve them uh without managing the
fine details? So what I do is I every
day I have an automation that looks at
these chats and then grades them on a
rubric. And so you and again just talk
to your agent about this. You pick the
most important part of your app that you
want to self-improve and say here's how
you agent judge whether this thing that
happens is good or bad. Um and then
every day I want this automation to kick
off. Look at those things for us.
They're conversations that Grace is
having. and then I want you to grade
them. And then if anything is bad or
below this score, I want you to kick off
a child session and fix it. And it is
shocking to me the number of small, you
know, fine UX details that have been
picked up by this loop and have been
fixed. And honestly, there are things
that I just wouldn't bother doing.
Either I didn't know about them or I'd
be like, me, you know, it's a paper cut.
Like, are we really going to, you know,
ship a fix to that? But because the
agent already identified it, spun up a
PR, and it's ready to ship, I just go
ship it. [laughter]
And you know, we probably ship I would
say probably three of these a day.
>> Wow.
>> That's that's huge.
>> And you know, a lot of a lot of the
backlash on on loops is is just that
it's expensive. Um, how how how have you
with with Devon specifically, has it
been like absurdly expensive? Like what
are we talking? No. So he Well, so
here's the thing. So last month I spent
probably 20 grand in in tokens, uh,
which is just too much. Like it's not
viable. I I think all of us are in a
place where we we're getting to the spot
where it's realizing, okay, for real
engineering work per employee, you're
looking at probably 5 grand a month.
Like that's probably where we're going
to shake out here. And anything more
than that, you you really need to figure
out model routing. Um and so thankfully
Cognition knows this and every
everyone's figuring this out like yeah
whether it's cursor cognition
>> I would say factory AMP all of the
independent agent labs understand like
[laughter] we our customers have a limit
like they're not going to pay infinite
token budgets
and then you have the this is me ranting
a bit but it's like you have cloud code
and codeex who are just severely you
know fund they're they're funding tokens
and making it seem cheap, but this is
not going to work long term. And so what
I do is basically I have learned how to
use the right model for the right task.
And so these reinforcement loops, they
use what's called SUI 1.7. It's a
fine-tuned model that Cognition has
specifically built for coding. It's
super cheap um compared to, you know,
Opus 48, you know, GPT56. And so a lot
of these loops happen with this uh you
know cheaper you know finely tuned model
and we're just going to see more of
that. So you're talking I don't know it
you know actually I could probably I
could probably look and dig it out but
you're t probably talking like five
bucks a session on that.
>> Okay that's not bad.
>> I mean and if you're not willing to pay
15 bucks a day
>> to improve one of the core you know
feature sets of your like what are you
doing? Like either it's not a real
company or you don't care.
>> Yeah.
>> Totally. spend the money like and and
then you know figure out the the system
uh to reduce your token cost. I will say
this is why I don't understand why
anybody would build their engineering on
a frontier lab stack. Like I'm just
going to call it out like if you are if
your whole engineering uh you know
motion is happening inside of cloud code
or inside of codeex what are you doing
like because they are not incentivized
to make it reasonable for you long term
right they're going to lock you in to
their models to their process whereas if
you use an independent agent lab you
know like an AMP like a Devon like a
factory like sort of a cursor but
they're kind of weird now those systems
are going to optimize for affordable
engineering long term. Um, and uh, I
don't think you want to be locked in to
anthropic or or open AI, you know,
solely.
>> I mean, to be clear, you can still use
their models within some of these
products, right? So, you're not
abandoning ship.
>> No, it's actually so it's it's yes and
right. So the beautiful thing is if you
pay you know an independent agent lab
like a factory like a cursor like a
cognition like an amp you know etc
they're incentivized to figure out how
do I give you the best results for the
lowest price. So they'll they'll say,
"Okay, we're going to use GPT56 soul on
extra high for this type of task, and
then we're going to route, you know, to
a uh you know, to a SWE 1.7, you know,
and then we're going to have it checked
with a Fable." Like, they're going to
figure out that hard stuff.
>> Um, and the other thing I will say is if
you're trying to build a software
factory for yourself, stop. like it, you
know, the reason why you see, you know,
Ramp launch, Inspect, which is their
custom in in-house agent, is because
they got to a size where they had to
build their their software factory
in-house. And if you get to a certain
size, you will do that. But now, if
you're a oneperson shop and you're just
building something that's just you, you
can probably get away with this $200 a
month uh, you know, angle on a pick your
frontier lab. But as soon as you
graduate into, okay, we're building a
real product. We have product market
fit. We're going to start hiring people.
You got to build a software factory. And
at that point, you want to be on an
independent agent lab. Like otherwise,
you're going to have to build it
yourself, which is stupid, or you're
going to pay and be locked into, you
know, a walled garden. Um, and you can't
do that. The the analogy I use for it
is, you know, working with an
independent lab is sort of like a uh
like working with like a mortgage broker
or travel agent. Like they're going to
make a lot of calls to make sure to
[laughter] get you the best price and
stuff like that. Um
>> that's an Yeah, to me I use both. You
know, I I'm in cloud code, but I'm also
I use cursor personally. Um, although
Devon I'm interested in I might if
people are interested I might just do
like a whole
breakdown on Devon if people if people
want to want to do that.
>> Devon's so good now. Um, you know
>> I just it's so good. It it's amazing.
Um, but I will say I do use codecs,
right? The the the the Mac app is so
beautiful like
>> and there's and they are subsidizing the
tokens so much that if you want an agent
on your machine just to do really cool
helpful stuff, open browser tabs and
create Google Docs and check your email
and and do all this information work and
and basically get it for free. I mean,
you're paying 200 bucks and you get
almost infinite tokens. like awesome,
but don't build your company software
factory on that. Like it I just think
it's bonkers to do that.
>> Mhm. We've covered a lot today. Is there
anything else you wanted to uh
[laughter] cover?
>> I feel like I'm just vomiting, you know,
all all the stuff in my head that
>> Well, no, I it's important that like
this is what I wanted. I wanted you just
to vomit everywhere because like it's
sort of like advice that you you you
would give to your to your nephew I
think um or 22-year-old um
>> you know a 22-year-old fresh out of
college. It's like what are the minds I
need to know in terms of
>> managing agents? So is there anything
else that people need to know? Cloud
agents, automations.
Yeah, cloud
automations like th those are the two
that I want people to walk away from. I
guess the third is is really you will be
using a software factory like and what I
mean is the agents are going to be
writing 100% of your code, reviewing
100% of your code, shipping 100% of your
code. Like that's where we're going. Um
and so the the more you can get there,
the the better. thing one uh thing two I
think you know thing three is um it it
is important to build um uh a credible
reputation for yourself right and I will
say you know the work I put in over you
know the last 20 years on X like it
really pays dividends and what I mean by
that is if you if you share what you're
learning publicly and you generally give
like write very helpful articles on X.
Um, and obviously the ALGO really does
reward articles still. So, you should be
writing articles on X. Um, you should
absolutely be on X, no matter how you
feel about Elon. Um, uh, because sharing
your knowledge really does build up
credibility, which will pay dividends.
And I don't mean just like getting paid
to post. I mean the the the the network
and the relationships. I mean, the
reason why I'm on the show is because we
built a relationship over X. Um, and so
I would encourage people take the time
to share what you're learning. It
doesn't have to be super polished. Um,
but get out there and be useful to
people. Um, and it will open up doors.
Um, so, uh, you know, more than you
think. Just get out there and share it.
Um, and, uh, and you'll reap the
rewards. Not immediately, but
eventually.
>> I mean, even if you don't know, you can
just say, "I don't know." And that's
your and that's your strategy, right?
And that's interesting, too.
>> Amen. And if you don't know, then ask an
agent to help you.
>> Yeah. So,
>> I mean, my original co-host of this show
was Sahel Bloom. Sahil Bloom worked in
private equity and during COVID he just
started writing about topics he was
interested in like he would be like just
finance topics or you know particular
individual who was interesting and it
like it it it read as like Wikipedia
articles but really focused on Twitter
specifically like optimized for Twitter
and and that was his thing and he wasn't
saying I know everything he was just
saying like I'm learning this thing.
Here's the thing I'm learning. He grew
his audience over a million Twitter
followers, wrote a bestselling New York
Times bestselling book, started
companies on top of it, raised a fund on
top of it. So, anything is possible for
sure. Uh on on X.
>> Yep. Just just get out there and do do
and learn. Um
>> uh you know, there there's no try.
There's only do as Yoda says, right? So,
>> totally. Uh Ryan Carson, I feel smarter
and that's that was my goal. Um
and uh speaking of X, you're a wonderful
follow. I'll include links where you can
follow Ryan across the internet,
including X. Um he's a mustf follow, so
please do that. Thank you for coming on,
sharing your generous uh thoughts,
incredible setup, and uh is there
anything you want to leave people with?
No, thanks Greg. Thanks for having the
show. I appreciate you putting out the
constant knowled uh constant knowledge
and sharing. Um it really makes the
internet a better place. So happy to be
here and thanks for having me.
>> All right, I'll see you next time.
Take care.
Ask follow-up questions or revisit key timestamps.
This episode features Ryan Carson, a seasoned founder and AI operator, discussing the paradigm shift in software development and management through AI agents. Ryan emphasizes the transition from local development to cloud-based agent environments to scale productivity and highlights the importance of implementing automation for QA, production monitoring, and self-improvement loops. He argues that becoming a technical manager of these agents is the defining skill for success in the current AI era, and advocates for sharing knowledge publicly to build long-term career capital.
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