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How High Performers Get Ahead

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How High Performers Get Ahead

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0:00

So my wife Ruthie Kenoja, CEO of Healthy

0:03

Gamer, and my boss always wants me to

0:05

make a video about how high performers

0:08

are different. And she's like, "Oh,

0:09

look, you know, you work with all these

0:10

people who are like billionaires and

0:12

CEOs, and you work with like these top

0:14

content creators, and you work with

0:15

really, really amazing people, right,

0:17

who are so exceptional, and you work

0:20

with all these degenerate gamers, these

0:21

losers on the internet." She doesn't

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really think of them as losers. I am one

0:25

of those people, so she loves y'all,

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too. But she's like, "Can you talk about

0:28

how these two people are different?

0:30

Like, what's the difference between

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these two groups of people? What's their

0:33

secret that makes them exceptional?"

0:36

Because that would be so useful for our

0:38

community. And so, I'm going to make

0:40

that video, but I think it's going to be

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a little bit different from what people

0:44

are expecting because my experience with

0:46

these high performers is actually that

0:49

they're broken in the right way. So many

0:52

of us are afraid of failure for example.

0:55

But a lot of the high performers that I

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work with aren't just afraid of failure,

0:59

they are terrified of failure. Every day

1:02

when they wake up, they are paranoid

1:04

about being a failure or having a

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particular insecurity. Every night when

1:09

they go to sleep, they are terrified of

1:11

not doing a good enough job. And so this

1:15

fear or terror or insecurity or lack of

1:18

self-confidence

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drives them to excel when the rest of us

1:23

would be content with doing a decent job

1:26

and sort of spending our time like

1:28

chilling a little bit more. And this is

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something I see a lot with people who

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come to my office. And this is when

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we've been working for a little while,

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like a couple months in, they will share

1:37

a terrifying thought with me, which is

1:39

that I know I am capable. I know I'm

1:43

just as smart or even smarter than my

1:45

friend and yet I can't accomplish what

1:49

they accomplish. How do I accomplish

1:52

what someone else accomplishes? And it

1:54

turns out that the easiest way to do

1:56

that is to be broken in the right ways.

1:59

So let's talk about what those are.

2:01

First is they're terrified of failure.

2:03

Second is often times they're incredibly

2:05

insecure. The third is they have a

2:07

healthy degree of entitlement. And the

2:10

fourth is that they plan. So let's talk

2:12

about each of these in turn. So you know

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oftentimes when we look at people who

2:15

are very successful, my, you know,

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favorite example of this is here's how I

2:18

founded a hund00 million company at the

2:20

age of 30. So this is wake up in the

2:22

morning, have an organic coffee. Step

2:25

number two, go to the gym. Step number

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three, get a $500 million investment for

2:30

my parents. Step number four, lose $400

2:34

million of that investment. Step number

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five, have a $100 million company. So,

2:39

everyone looks at very successful

2:42

families and very successful people and

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they look at the advantages, the

2:46

financial advantages that these people

2:49

grew up with. But the truth of the

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matter is that there are all kinds of

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psychological factors from families that

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are exceptional. And this is something

2:57

that I experienced firsthand. Both of my

3:00

parents are doctors. They're immigrants

3:01

from India. So, when I was growing up,

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my dad was like, "One of y'all is going

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to be a doctor. One of youall is going

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to be a lawyer." When I was 7 years old,

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6 years old, 5 years old, my grandmother

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was like, "You're going to make a great

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doctor one day. You're going to make a

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great doctor one day." When I was 15

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years old, I told people, people would

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ask me, "What do you want to be when you

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grow up?" I said, "I want to be a

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doctor." And they'd be like, "Oh my god,

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wonderful. You're going to be a great

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doctor." So, I had so much immense

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pressure on me. And for all these media

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things that you hear about, oh, this

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person like, you know, grew up and was

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really privileged. What they don't show

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you is the literally thousands or ten

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thousands of kids who grow up privileged

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who wind up using heroin, cocaine,

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drugs, you know, that daddy has a yacht

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and they're burning all this money

3:42

through getting taken advantage of in

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some like Emirati investment, right?

3:47

They don't show you all the drug addicts

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who wind up in my office who also have

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really rich parents that are paying for

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their treatment. So, this is what we've

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got to understand. It's not just about

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financial advantages. It's also about

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the psychological expectations that

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these people are placed under. And if

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you really want to understand what

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separates a lot of these high performers

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apart, it is this kind of stuff. They're

4:10

broken in the right way. When people

4:12

hear about our coaching program, their

4:14

first response is usually, "Why would I

4:16

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4:18

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4:20

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4:23

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4:25

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4:28

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4:30

some kind of setback. And that's exactly

4:32

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4:33

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4:36

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4:40

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4:42

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4:43

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4:47

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4:48

below to see if coaching is right for

4:50

you. The second thing is that they're

4:52

very insecure and grew up with something

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that I would call conditional love. So,

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everyone says parents unconditional

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love. Love them no matter what.

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Honestly, when I work with many of my

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high performers, they didn't grow up

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with unconditional love. They grew up

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with conditional love. Yeah. So, this

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person, their kids went to Harvard, so

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you need to go to Harvard, too. This is

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my business partner. Everyone's going to

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Ivy Leagues. Your ass better go to an

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Ivy League. They were not loved

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unconditionally. They were loved based

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on their performance. And when you are

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loved based on your performance, you do

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not grow up feeling secure. And the only

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time that you feel secure is when you

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actually perform at a very very very

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high level. And so since your your

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psychology, right, your heart, this part

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of you that wants to feel loved is so

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unloved, it drives them to perform. And

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so the first two are very hard to sort

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of act on or learn from. So I've had

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lots of patients who grew up in poor

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families who also had conditional love.

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The problem is that if you grew up in a

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family that was kind of poor, the

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conditions for you to be loved may not

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have been excellent performance. And so

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the I I hate to say it, but like these

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two things are not things that you

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should try to duplicate. The good news

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is that the second two I think are

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things that can be learned or

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duplicated. And if you're someone who

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has a lot of talent and a lot of

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potential but struggles to make that

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potential a reality, these are the two

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things that you can learn from. The

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first is a healthy sense of entitlement.

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Now, a lot of people who are very

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successful have an unhealthy sense of

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entitlement. But what I'm talking about

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is a healthy sense of entitlement. So,

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I'll give you all a a great example of

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this. This happened to me about a month

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ago. So I gave a a talk at this

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organization called YPO which is Young

6:45

President's Organization. So YPO is a

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company uh is a is a professional

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organization that in order to join you

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have to have started a company or run a

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company that is worth at least $25

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million. So I went to one of their their

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health and wellness conferences. It was

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a super cool event. So I'm there with

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about like 300 to 350 like CEOs, right?

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And so some of them are running like $30

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million companies. Some of them are

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running $300 million companies. Some of

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them are running $3 billion companies.

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So when I was with this group of people,

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I was giving a talk. When I was with

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this group of people, I was amazed at

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how entitled they were, but not in a bad

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way. So like I was at dinner one day and

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I'm making small talk with a group of

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people. Okay? And so one person walks up

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to me and he's like, "Hey, can I have he

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asks the three people that I'm talking

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to, he's like, "Hey, can I have Dr. K

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for 5 minutes?" And it struck me how

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rare this is, right? And I don't think

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this person was bad. I don't think they

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were behaving in a disrespectful way cuz

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I had sort of offered right so I'd said

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like hey after the talk a lot of people

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came up to me and I was like I'll be

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around at the conference if you guys I

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know we had a bunch of questions but

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we're at time for today so like if you

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guys you know need something just grab

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me so I sort of left that door open but

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the thing that really shocked me was the

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person said I have something important

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to talk about these people are

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socializing right now it's okay for me

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to go up to these people and say can I

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have Dr. K's time for five minutes. It's

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important. Now, when you look at this,

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there's a tendency to think, "Oh my god,

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this guy's such an entitled asshole."

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But I don't think that's what I see with

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the high performers. It's not that

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they're entitled or they think

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that, you know, no one interrupted me

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when I was like having a serious

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conversation, right? People would come

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up to me for the rest of the conference

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and like they'd ask me some questions

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and things like that, but they never

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like took away important time from

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something else. But if I was

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socializing, they would just walk up to

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me and say, "Hey, can I I have a couple

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of questions. Can I ask you a few

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questions?" They were polite about it.

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But it shocked me how so many of my

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patients were not taught that life is

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supposed to help you in some way. That

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there are human beings out there that

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you can ask for help, that you can ask

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for support, that if your boss is

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mistreating you, it's okay to leave that

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company. you actually don't owe them

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anything. Right? This is the kind of

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stuff that I see so much on the internet

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where everyone's like upvoting all the

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stuff about your boss don't owe you

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crap, right? And there's a bunch of

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people who are like not getting what

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they deserve in life, but instead of

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actually like taking what they deserve,

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they're upvoting how unfair the world

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is. And that's what I think. I'm not

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trying to like burn y'all or be an ass

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here, but there's like a lot of people

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who complain about how unfair the world

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is. And if you really look at the high

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performers, they're the people who are

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like, "Okay, if this situation is not

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okay, I'm going to move." And that's

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something that I've done time and time

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and time again because I grew up with

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parents who were empowered in some way.

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So, they taught me like, "Hey, if

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someone is like not treating you well,

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you should not try to win them over. You

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should leave." and then go get what you

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deserve. If you are working hard and you

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are doing a good job, find an

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environment where that gets rewarded.

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And this kind of agency, this kind of

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idea that you have the power to create

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the life that is actually deserving for

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you is something that so many of my

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patients have never experienced before.

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The last thing, and this is what's so

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interesting, so many of the people that

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I've worked with who are incredibly high

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performers hate contentment. They hate

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sitting still. And if I had to give

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y'all, if you're someone who is not

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living up to your potential, the number

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one thing that I think you are doing

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wrong is you are too okay

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with doing nothing. This is the number

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one thing that separates high performers

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from low performers is their capacity

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for contentment. And so this is where if

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you want to change one thing about your

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life, be more dissatisfied

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with your contentment. Now this gets a

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little bit tricky because often times

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when I work with people who are

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underperformers or low performers, they

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have a lot of dissatisfaction

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with themselves. They have a lot of

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dissatisfaction with the world. They

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have a lot of dissatisfaction with

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negative things. Somehow that sometimes

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motivates people in the right direction

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and sometimes motivates people in the

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wrong direction. I don't know how else

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to say it, but that's just what I've

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seen. You know, sometimes when you're

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like, "Oh my god, my boss is such an

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asshole." It's like, I'm going to just

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even though I'm unhappy with it, I'm

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unhappy with the way I spend my time.

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I'm unhappy with so many things. I'm

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just not going to do anything about it.

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There's something about being unhappy

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with a negative thing that creates a

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fork in the road where either you have

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the motivation to change it or the

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negativity piles up so much that it

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feels overwhelming, triggers a fight,

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flight or freeze response and then we

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don't end up doing anything with it.

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High performers are different in a

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subtle way. They're unsatisfied with

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contentment. Right? So when you say okay

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I have to study for a test so I've got

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four chapters to read let me read my

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four chapters and when you are done with

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that you are content that's the problem

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because the high performer when they

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read the four chapters they're not done

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when they're done they're not done

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contentment isn't sufficient they have

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to work even harder and this is the

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really interesting thing this is why I

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think I see this so much in people who

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struggle with things like video games

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when you were done with the work that

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you're supposed to do. If you're someone

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who's not living up to your potential,

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you feel relatively content. So, the

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drive goes away and then you shift to

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activities that make you complacent.

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I'll start to play video games. I'll go

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to a movie. And I'm not saying

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recreation is bad, okay? This is

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important to understand. So, I'm someone

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who works very hard. I'm somewhat

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content with contentment. And I'm

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somewhat unsatisfied with contentment.

12:58

And I think recreation is fine. If

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you're setting aside time to have a good

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time, if the goal of that time is to

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have fun, go for it. But what I see with

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the low performers is they're not

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interested in dedicated time to have

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fun. They get relatively content and

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then they move into this like

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fastforwarding kind of world where

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they're just doing activities that

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accelerate the clock on their life. And

13:26

that's what separates people for who

13:28

excel from people who are just average.

Interactive Summary

The speaker argues that high performers are "broken in the right way," driven by unique psychological factors. These include a profound terror of failure that pushes them to excel, deep insecurity often stemming from conditional childhood love, a healthy sense of entitlement that empowers them to seek what they deserve, and a fundamental dissatisfaction with contentment, meaning they constantly strive for more and avoid complacency. While the first two traits are difficult to replicate, the latter two can be learned.

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